support-en

[misty beacon]

is /timeout different than /mute

[sage flint]

turn off whole Automod module and turn it on again

[cloud cloak]

Ight

[misty beacon]

ok well how is that supposed to work then lol

i want their access to be removed

from most channels

other than this

[modern verge]

hello, i need help setting up reaction roles. i alr have my embed but when i go to add roles to the reactions, there are no role names there. even tho i set some up in my server
very confused

[sage flint]

Check if Probot role is on top of your roles list

[modern verge]

okay tyvm

[sage flint]

sorry but you can't remove access to channels with /mute command, this only makes users cant text

[misty beacon]

bruh

so there's no option to customize that

is there an option to change the message they receive after warned/muted?

or is that not a thing either

[sage flint]

unfortunately not

[sage flint]

yw

[modern verge]

it worked
i was very dumb and didn’t read into it loll, apologies

[misty beacon]

is yagpdb good/

[sage flint]

this server is only meant for Probot, we don't talk and help with other bots here

[open cradle]

Is there A list with the commands to play music?

[native geyser]

https://probot.io/commands

[open cradle]

Thank you (:

[native geyser]

you're welcome

[open cradle]

Does Spotify Links work on the Bot?

[native geyser]

we do not support spotify currently

[open cradle]

Ok

SoundCloud?

Or only YouTube?

[nocturne flax]

we support SoundCloud/Vimeo /Bandcamp

[open cradle]

Oh cool 😄

So copying links from SoundCloud should work

[nocturne flax]

yes

[sharp siren]

hello, why does the music commands for probot only work for me and not anyone else

[sage flint]

hey, check if you selected DJ role on dashboard, if you did, delete this

https://probot.io/dashboard

[sage flint]

In music module of course

[sharp siren]

i do have pro bot as dj, when my friend tries to play music it says they don't have permission to use any commands from pro bot

[sage flint]

Can you send me a screenshot from your /play command settings?

[sage flint]

delete ProBot role from "Enabled Roles" section

[sharp siren]

oki

is that all i have to do?

[sage flint]

no, delete Probot role from "DJ Roles" too

it should work now

[sharp siren]

it still says they don't have permission

[sage flint]

your friend trying to use command on #music-musica channel right?

[sharp siren]

yes

[sage flint]

Okay, check in the channels permission setting if they have the Use Application Commands permission

[sharp siren]

i checked and they do and it still doesnt allow them to use it

[sage flint]

Can you invite me to your server in dms please so i can check it out

[obtuse crest]

How do you do this?

[native geyser]

https://probot.io/dashboard -> select your server
if you want to send any message any time -> embed messages module
if you want the bot to reply to specific words instantly -> autoresponder

[nocturne flax]

Hey do you have an estimated time of how long until the dashboard is fixed ?

[copper swan]

<@&675070424748654593> ^

[copper swan]

as ruru said before, she can't tell how long its gonna take for it to be fixed

[strange fern]

Hello why buy monthly primmenum for 1 Melion credit? Anyone have any idea??

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[copper swan]

what do you mean?

[stone ivy]

.

[copper swan]

how can i help you

[stone ivy]

dila

[viscid ferry]

What command can I use to remove someone from the leaderboard for both voice and text when they aren't in the server?

[quaint sentinel]

/reset type:Text target:USER ID
/reset type:Voice target:USER ID

[viscid ferry]

Thanks boss

[quaint sentinel]

yw

[nocturne flax]

That’s why I asked for an estimated time it’s a guess not the accurate answer ?

[quaint sentinel]

The dashboard is up and running, however, may you try using another browser as well as a VPN?

If that doesn't help at all then @ me.

[nocturne flax]

I’ve already given changing browser ago, will give it another shot.
I’m not using another VPN.

[quaint sentinel]

alright, keep me posted then.

[strange fern]

I get it ty

[ivory bloom]

how do i remove a song from my play

[quaint sentinel]

use /skip when that song comes

[nocturne flax]

Omg the browser changing worked thank you

[ember oyster]

Does the welcome message for probot work??

[quaint sentinel]

Glad to hear that.

[quaint sentinel]

yep

[ember oyster]

It is not for my server

[quaint sentinel]

May I see your welcome settings?

[quaint sentinel]

Could you also turn on the welcome image and take a screenshot? (There is no need to save changes, simply take a screenshot of that function)

[ember oyster]

This?

The leaving message works but not the welcoming one

[quaint sentinel]

Can you try the following?
1- Turn it on
2- Change the image selection to a channel, then choose any channel.
3- Save changes
4- Turn it off.

[ember oyster]

The message is showing up now but I do have 1 more question

Why is the welcome ping not working in the message, you can see I have the role

[nocturne flax]

<@&675070424748654593> -

[quaint sentinel]

unfortunately it will only mention that role without pinging it.

[brazen forge]

helo@quaint sentinel

[quaint sentinel]

Hey, how can I help you?

[brazen forge]

the one of people in discord

hach credits me 700k

[quaint sentinel]

what is your first language?

[brazen forge]

and has blocked me

[quaint sentinel]

@brazen forge

[brazen forge]

English

I was scammed by someone in 700 thousand credits@quaint sentinel

[ember oyster]

Is there any way to change that?

[quaint sentinel]

I saw you asking for help in the Arabic section, so please ask for help in your first language without using a translator or speaking in a way that neither of our team members can understand your problem. #support-ar.
Thanks.

[brazen forge]

@quaint sentinel

[quaint sentinel]

nope, you can suggest it in #573053418017521664 tho

[frail wharf]

When I try to add a role to the role reaction thing, nothing shows up no matter which role I search for, using either name, shortened name, upper/lowercase correct names, IDs or anything, and I've tried on different browsers and tried different platforms, mobile and PC to make sure it was indeed some sort of error on the sites side and not mine

[nocturne flax]

<@&675070424748654593> ^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Hello , Please Make sure the probot role is on top and above all roles .

[frail wharf]

Yup, thinking about it too much, thank you.

[nocturne flax]

Welcome .

[upbeat vine]

Idk what I'm doing and ProBot is relatively new in my server. How can I give all my server members access to use the bot?

Someone's tryna play music and it says they aren't allowed too. Only I can.

So please help me out.

<@&675070424748654593>

[glacial flame]

Can probot set up autorole/reaction roles, if so how?

<@&675070424748654593>

[split needle]

go to https://probot.io/dashboard, select your server on the left side, go to music module, add a role as dj role, save change, then remove it and save again

[split needle]

yes but auto roles and reaction roles are 2 different things

to set up auto roles, get onto the dashboard of your server on the site, go to auto roles module and add roles in there

to set up reaction roles go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

[modern verge]

how do i set up colour reaction roles?

<@&675070424748654593>

[split needle]

it is right above you

[south osprey]

does someone how many servers can be managed with the premium version?

For tier 2

[little scarab]

Hi there I have a question I have private channels on my server how do I make sure that new members can access a selection of private channels in responding to a reaction role ? Thx in advance for your help !

[nocturne flax]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Hello , Do you mean you want when someone select reaction from reaction role then he can see the private channels ?

[nocturne flax]

You can add the premium tier 2 for one server only

[little scarab]

Yes that’s what I’m talking about do you have any ideas on how I can achieve it ?

[nocturne flax]

to set up reaction roles go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

And you can make in the role permissions who can see the channel and who can't my permissions

[stone rune]

Hey Guys, have some problem with the Reaction Role. I've done everything as needed. I can choose the embed message and the message where the reaction should hang on. But if I press the + to assign the Role which should be set... it is blanked... refresh doesn't changed the thing.

It put the reaktion to the message, but as long as i can't choose the Role you can only have fun to press the Reaktion and nothing happened.

[little scarab]

I mean I already have my reaction roles that are setting up but how do I make sure that new arrivals in my server will have access to certain private channels of mine in responding to a reaction role ?

[nocturne flax]

Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[stone rune]

As the Bot have Admin rights, It should be the highest Role on server.

All embed messages have no blank elements.

[nocturne flax]

I told you You can set permissions of the reaction roles See Channels and turn off permissions see channels to the other roles
When you make that If someone select reaction from reaction role he will see the private channels

[little scarab]

Ah ok thx now I get it

[nocturne flax]

Wlc

[quaint sentinel]

Admin rights do not necessarily imply that it has the highest role on the server, Instead and as @nocturne flax mentioned before, you should relocate the role position higher so that the bot can assign it to users & display in the reaction role.

[stone rune]

I will try

[quaint sentinel]

Alright, keep me posted.

[gusty finch]

Hello where is the french support

[quaint sentinel]

#support-int

It will be added soon, but for the time being, you can ask for help via that channel. Also, remember to mention the French support listed in the channel's topic for a faster response.
@gusty finch

[stone rune]

This is Crazy... Discord is sometimes stupid... It is enough to pull the ProBot at ServerRoles to a higher position in the Role list.... I was thinking, that admin rights are enough... I get brainF... on Discord 😄 Thanks a lot for your help.

[quaint sentinel]

Yeah, discord is sometimes being discord.
You're welcome

[gusty finch]

Thanks you

[quaint sentinel]

you're welcome : )

[heavy heron]

How do i use the code BOO for 25% off

@stone cloud BOO

[nocturne flax]

<@&675070424748654593> ^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

You Can use The code here when you come to pay

[quiet wagon]

How do I play songs?

[quaint sentinel]

/play

[quiet wagon]

Tysm do I just say the name of the song?

NEVERMIND I GOT IT TYSM

TYSM

[quaint sentinel]

yw

[keen pier]

hi howmuch the 10$ subscription in credit

[native geyser]

you can see it on https://probot.io/premium by selecting credits as the payment method

[grizzled jolt]

Is /vmute and /unvmute not working?

Oh also how can i add Aliases on the ban command?

[split needle]

they are still working but now being merged into /mute command with the voice type
and you can add aliases to any command available via the dashboard in command settings

[grizzled jolt]

If im pressing on it it says "No option" and i cant click it

[split needle]

yea and then you will need to add in the aliases you want by typing into it

[grizzled jolt]

Oh i can write in that line i thought i need to select smth aight ty

[hybrid finch]

How do I make a reaction role?

<@&675070424748654593>

Sorry for the ping

[split needle]

go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

[hybrid finch]

Ok Ty

[grizzled jolt]

I have one more question. I just got the Tier 1 Level role and /reset or /setlevel 0 is not working to remove it and set my XP to zero. I still have the level 4 on /profile is there a way to remove it?

[split needle]

level on profile is global level
to check your level in server, use /rank instead

[pale mural]

Paid copy prices?

[split needle]

sorry @pale mural deleted your message by accident
prices for them can be checked from the site https://probot.io/premium

[pale mural]

Thanks

[grizzled jolt]

Is there a way to remove the Tier 1 rank and set my Xp to 0 ?

[split needle]

you can switch between monthly and yearly to see their prices since they have different price for different subscription duration

[split needle]

you will have to manually remove the roles from users since resetting level only do what it's meant to do

[grizzled jolt]

So if im deleting my Tier 1 role manually its start from level 0 from rank again or am i getting the next Tier 2 role then for the next level

[split needle]

it will start from 0 as you have reset the level

[grizzled jolt]

Aight ty

[tough grotto]

Hey there! Posting a few pics for context - I have a member who just moved from 29 to 30 in text level, and his old role was removed, and his new role was not added. I don't really see why. Can you all provide some info on that for me?

I learned a few days ago that a role can't have any "Manage" permissions, or probot won't add that role. Is this the same with permissions like: Kick members, mute members, and deafen members? Those are the only permission differences between the previous role and the new role that was being added.

[wooden trench]

How to probot in vc

[split needle]

isn't he's still in level 29?

[split needle]

and yes those permissions also categorized as managing permission, which are basically moderator permissions

[tough grotto]

that was the before pic, sorry that was confusing. he did hit 30. i just wanted to show the previous state

[split needle]

use /play command

[tough grotto]

ok thank you! are the permissions that can't be used on a levelling role listed somewhere?

[split needle]

no but you can just make sure that the roles have no permission other than those in membership permissions and some voice channels permissions like connect and speak, etc...

[midnight prism]

ello there! i have a question, can i change probots prefix?

[split needle]

prefix is being removed so you can not

[midnight prism]

oh okay

thank u

[tough grotto]

ok thank you! idk if you all will take suggestions, but i've run into this issue a few times. so if this information was listed on the leveling system page on the website, it would probably help!

[split needle]

you can make a suggestion about it in #573053418017521664

[tough grotto]

ok!

[mighty vine]

can someone help me ? The welcome message doesn't work and neither does the picture

[split needle]

can I see the settings?

[mighty vine]

yeah one moment

[warm sorrel]

Can I change prefix ?

[split needle]

removed feature

[warm sorrel]

Thanks

[mighty vine]

btw its for a german Server xD

[split needle]

gifs are not supported in welcome image
also set the image to send with text message instead of sending to the same channel with the text message

[mighty vine]

Thank you very much

[upbeat cairn]

I need help. How do I move probot to a rank channel, and how do I make it work

[weak dome]

how do you set a proboy reason for perm ban from discord ??

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[weak dome]

ok lol

[rocky dew]

Hi I just paid a premium bot but it says on the website that it failed, but I got charged on my paypal

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[copper swan]

<@&675070424748654593> ^

[vivid portal]

Hi i just paid for the premium on the website but it isnt allowing me to use any of the fetures and im being put back on the payment screen but i checked paypal and i have been charged

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hello, just wait a second, then refresh site and everything should work. You got Premium but sometimes site need some time to process this and gives you access to all premium features

[vivid portal]

ive refreshed a few times and still nothing, is it still processing log wise?

dont stress too much! ill give it a day and then we can try and fix it if its not working then @sage flint <3

[split needle]

have you added the subscription to your server yet?

[vivid portal]

how do i do that sorry

[split needle]

you can do it from the site where you bought the premium https://probot.io/premium/manage

[vivid portal]

Thank you soo much!

turns out that screen didnt pop up for me :')

sorry for the trouble!

[elder mist]

hello, is it possible to change the prefix of for the bot?

[native geyser]

prefix no longer exists so no not possible

[elder mist]

oh 😦

[fresh garden]

Hello, I have a question. Does Probot Support have an email? I would need to contact them. Thank you for your reply

<@&675070424748654593>

[native geyser]

we do but technical questions are meant to be asked here not with email

[fresh garden]

Thanks, I don't have a technical question. I have a different kind of problem that I don't want to solve here in the form of a chat.

[native geyser]

may i know the problem you have so i can help you out

[fresh garden]

I have a problem that on another server, it can suddenly probot channels. We have no orders, nothing activated. In the audit-log it is stated that he deletes it himself without the stated reason

[native geyser]

voice channels right?

[fresh garden]

category

[native geyser]

https://probot.io/dashboard -> select your server -> temporary channels feature, i do believe it was set at one point (might still be activated) therefore its deleting stuff

[fresh garden]

He also deletes channels that I have already created myself. Which he did not create. Which we created

[native geyser]

could you check it please

apart from that probot does not have any features that will make it delete channels

[fresh garden]

Oh right here in the screen. ProBot deleted it all by himself. We don't have any delete commands activated and no one has even deleted it.

[native geyser]

the only way probot can delete channels is temporary channels feature

that channel must have been selected as a temporary channel, when people left the actual channel the bot removed that channel because nobody was in the voice channel

[fresh garden]

He wasn't a voice channel. It was a normal chat channel. It was like a normal chat.

[native geyser]

i can see it from the channel name yes, and we did have some issues with temporary channels where text channels were able to be selected as well

as i said before as well there is NO other feature that allows probot to delete channels

[fresh garden]

Well, thank you for your help, but I still have one minor problem (not technical) that I would like to solve by e-mail.

[umbral sage]

Can u help me why bot types:The application did not respond

[bright steppe]

how to age verify for youtube through the bot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

well, probot related stuff goes here in general email is only to directly contact to devs about certain things such as enterprise subscription, we handle the rest of them so please ask here

[native geyser]

which command and does it give that response to everyone?

[umbral sage]

I want use/lock

To general chat

[native geyser]

you can set a verification system by using reaction roles but anyone can react to it so it might not work as you want it to work since you can not age limit it

to set it:

Get on https://probot.io/dashboard and select your server

1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

2. from reaction roles module select the embed message you just sent

3. add reactions

4. add roles by clicking on the plus signs right next to the reactions you added

[native geyser]

check the bots perms and make sure the command is enabled + has no enabled/disabled roles/channels limitations, you can ask someone else to try to use the command too since it might be a discord related issue

[umbral sage]

How to check

Bot Permissions?

[native geyser]

server settings -> roles -> bots role
also channel settings -> permissions

[umbral sage]

Ok

[fresh garden]

@native geyser, thank you very much, but I've been writing this several times, I want to contact ProBot support privately with one problem that I really don't want to solve here. Thank you

[native geyser]

well we do not offer dm support but sure i guess you can dm me

[fresh garden]

I meant the ProBot support email. No discord DM'S. 😄

[native geyser]

sir, developer team does not offer support since their job is to do bot related stuff and not deal with users

i can still give you the email but i don't think you'll get a reply to that

[fresh garden]

Well thank you.

[native geyser]

[e-mail] is the email you can try your luck i guess, there used to be [e-mail] but i'm not sure if its still active

it most likely is not used anymore

[umbral sage]

@native geyser i see but permission was alright

[native geyser]

could you ask someone else with perms to try the command and let me know if its doing the same thing for them

[celest night]

Hi

[umbral sage]

My friend messaged me to fix it

[native geyser]

hi how may i help you?

[celest night]

How I get my daily credits

[native geyser]

https://probot.io/daily

[fresh garden]

Thank you

[native geyser]

you're welcome

[celest night]

Thank you rurru 😚☺️

[native geyser]

so the issue is happening for your friend and not for you?

[umbral sage]

Both

[native geyser]

could you invite me to your server in dms please so i can check it out

[umbral sage]

Ok

I write link there ?

Or dm?

[native geyser]

dm

i have my dms open so you can directly send it

[grizzled jolt]

Voice mute is not working 🤔 is it going to be fixed soon or is it a harder problem to solve?

Cuz then i'm using a selfmade voice mute role to the time its getting fixed

[sturdy rover]

<@&675070424748654593> ^

[timber helm]

there is no response from the bot when you type the </vmute:1> command ?

[grizzled jolt]

no

[timber helm]

can you send a screenshot of your vmute settings on > https://probot.io/dashboard please ?

[grizzled jolt]

vunmute also not working

[timber helm]

vmute command got moved to </mute:1> :type voice

[grizzled jolt]

And how is this working with aliases then? if im typing .mute @ "user" ... i cant select the voicemute or am i doing something wrong

[timber helm]

at the moment use slash command for better performance

[grizzled jolt]

so voicechat mute is not working for aliases ?

[timber helm]

no, Aliases it’s working, use for example:
.vmute @timber helm

which ProBot version you are using?

the both of ( voice / text ) aren’t working with you?

[grizzled jolt]

aight i got it now thanks

[timber helm]

make sure your leveling module is not disabled in your server’s dashboard https://probot.io/dashboard

[timber helm]

nw, My pleasure

[timber helm]

how may i help you?

[rugged cedar]

is the bot website down?

[mighty lotus]

i dont know
its just not working suddenly
i barely managed to finish updating a self assign role before it went down

[timber helm]

it’s working with me properly, try another device or browser.

[timber helm]

@mighty lotus ^^

[mighty lotus]

Site is back up
suppose it was down momentarely

[timber helm]

try from another browser

send me your server in dm’s please

[dusky girder]

hey kids

hi

kids

[mighty lotus]

what i mean is that the site in now back up and running
it was just briefly down in my default browser

[timber helm]

hello, how may I help you?

[timber helm]

[791707892469727232]

My pleasure.

[haughty vine]

HOW DO I GET THE PREMIUM BOT

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wide island]

Can I control the XP I get when I type in the chat?

[native geyser]

nope its completely randomized

[haughty salmon]

Hello everyone. I am trying out this bot for the first time in my server. I just wanted to know, is it possible to allow essentially everyone to play music in the server without setting specific roles to DJ?

[native geyser]

yes just leave dj role empty

[haughty salmon]

thank you, it wasnt working initially now it is 😄

another question:

is it possible to make the bot play music links? and where does the bot get its music from?

Just wondering if its possible for example to queue playlists.

[native geyser]

it gets music from soundcloud, viemo and bandcamp are also supported

[haughty salmon]

I was hoping spotify was integrated as well haha. In regards to the music links, does the bot accept this at all?

[native geyser]

spotify has strict policy so it currently is not included

[native geyser]

all linkts from bandcamp viemo and soundcloud work unless there is age restriction etc

[haughty salmon]

thank you 😄

[native geyser]

you're welcome

[sage ermine]

Are links from youtube not available anymore?

[native geyser]

no youtube is no longer supported

[sage ermine]

ah ok thx

[native geyser]

yw

[bleak hedge]

How do i change a prefix on probot

[native geyser]

prefix no longer exists so you can not

[nimble comet]

Hey, I just set up ProBot levelling, but its sending messages even for level 1, would it be possible to start sending level up messages after level 4 or 5?

So the first message would be sent at level 5

[native geyser]

not possible the message is sent for every message

[nimble comet]

Alright

[nocturne flax]

probot is not awnsering my commands, but other bots does, can i get help please?

[native geyser]

if you use slash commands properly the bot will respond to it even if the command does not work (in that case it'll give an error message)

[nocturne flax]

nah, it's just sending /fhgolsdgfadgsfa and i look stupid. probot really isnt responding

[native geyser]

you're selecting the command from slash commands list right

can i see how you're using it

[nocturne flax]

let's say that there is not really any list appearing

(yes, i have my discord in french)

[native geyser]

that means your server admins need to give you application commands permission

its not a probot related issue you just dont have server perms

[nocturne flax]

ye that's what i was thinking since one of the mods there hates me, but i wasent sure since i havent used probot before. thank you!

[native geyser]

you're welcome

[nocturne flax]

Hi

[native geyser]

how can i help you?

[stray meteor]

Can the probot leveling system be restricted to certain channels (specifically certain posts within forums)?

[native geyser]

yes you can
dashboard -> leveling system -> enabled/disabled channels

[stray meteor]

So it can differentiate between posts within forums?

[native geyser]

you can specifically select channels to disable there

[stray meteor]

awesome thanks

[native geyser]

you're welcome

[grizzled jolt]

Can i somehow add a Text if i'm muting someone ? Like in the Chat is only a message that the guy got muted but not for how long

[nocturne flax]

<@&675070424748654593> ^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Do you mean you want who have mute can write in private chat or what ?

[grizzled jolt]

Privat message or a message in the chat with the reason and the duration how long the person got muted if this is possible

[nocturne flax]

Oh , There is not but you can make log for that

[grizzled jolt]

How? The bot can't response with the reason why he got muted or u mean i need to add it manually

[humble mauve]

member role update log can show you who got mute and who unmuted to active it go dashboard / select your server / logs / role given / role removed
active this logs on

[native geyser]

you can add a reason and specify how long you muted them for, it will show up on dashboard and server logs

[nocturne flax]

@humble mauve ?

[grizzled jolt]

yea but i want that the dude who got muted can see it

[native geyser]

well its not really possible unless they have access to logs

[grizzled jolt]

aight im gonna try

this kinda works but sad that i cant show the dude who got muted show how long he got muted for 😦

[native geyser]

did you specify how long it is in reason part?

[grizzled jolt]

ye

Its like only this message

[native geyser]

as i mentioned you'll need logs for it

you can not change that message

[grizzled jolt]

If im using the logs its getting spammed by the auto roles or the verify roles lol

I mean i made an suggestion

[native geyser]

there isn't really any other way so

[grizzled jolt]

Maybe the can add it

[native geyser]

👍

[magic nova]

Toggle reaction role is weird, set up unverified role that can only view two channels on entry, use toggle to remove it and it works, unclick and unverified is still gone, reclick and its back again, the toggle option only works every 2 clicks, not one

[native geyser]

it is working properly you might be getting rate limited by discord

[magic nova]

?

[native geyser]

hm?

[magic nova]

When somebody joins server they automatically go into "Unverified" role, the reaction to remove it is weird

[native geyser]

oh so you have it set to autorole as well, toggle is tend to assume that users do not have the role at the first place i do believe that is the cause in this case

[magic nova]

oh

[wanton nest]

was playing youtube removed from probot?

nvm, was using the command wrong

silly me

[crisp bolt]

Is there a known issue with the /rank cards showing up as a .png file that doesn't show the card?

It seems to be across the two servers I have ProBot in

<@&675070424748654593>

[nocturne flax]

is the website down?

[crisp bolt]

Looks like it might be. That would do it.

[nocturne flax]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[spiral vigil]

Hi

[nocturne flax]

Yes , It will back normal soon in fast time

[nocturne flax]

Try to Change rank wallpaper , If it didn't work that because there is a problem in the bot and will fixed soon
https://probot.io/store/rank

[nocturne flax]

Hello , How can I help you ?

[hexed onyx]

الموقع معلق لي

[nocturne flax]

#support-ar -

[cinder roost]

Hello, is the bot down again?

I can't open my channel's dashborad

@nocturne flax

[nocturne flax]

Hello , yes it will be back soon

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[deft thorn]

Dashboard isnt loading as of about 20 min ago

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

There is a problem in dashboard and it will fixed soon in fast time

[cinder roost]

OK， thanks

[nocturne flax]

Welcome

[hollow quartz]

Is it still down

[nocturne flax]

Yes ..

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[hollow quartz]

Ok thanks for letting me know

[nocturne flax]

Welcome

[nocturne flax]

any idea when it will be resolved?

[split needle]

it will back on when it is on

[nocturne flax]

ur rude

[vapid dagger]

Omg how r u insane like that
How did u knoow
Ur iq is more than neuten

😂😂😂

[oak idol]

bot is down again

[split needle]

what you want me to provide when none of us know the exact answer for that question?

[split needle]

reported

[vapid dagger]

Dude Iknow iam just kidding

[split needle]

then don't do that in here
this is not place to play around

[vapid dagger]

[prime sail]

is panel down

[stoic raft]

Bro scroll up for like 2 seconds

[red cypress]

Is the website down?

oh it is

[prisma snow]

Website isnt loading?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[prisma snow]

I see.

[hollow drift]

why arent the rank thing working

[red cypress]

Basically, the bot is down guys.

[astral magnet]

how to fix this? it is related ?

[nocturne flax]

bot is in maintenance

<@&675070424748654593> .

its being fixed

give it time

[astral magnet]

👍

[split needle]

reported issue
no news provided

[mossy bluff]

hello, "#rank" isnt working for me

is it broken

[split needle]

what do you mean by it is broken?

[split needle]

use /credits command and use rank command again

[odd bramble]

Emery piece of u

[split needle]

known issue
no news provided

[quick swift]

idk why this issue is happening for almost every user
I tried the command with 4 users and it was repeating the same

[split needle]

tell them to use /credits command and check their rank again

[quick swift]

the result remains the same

[split needle]

have they successfully used the credits command or they just like post it as a plain message?

[quick swift]

plain message i guess like /credit user : <@>

thats it

[split needle]

tell them to use the command by themselves, or use the command onto them instead, not yours, then check their rank again.

[quick swift]

tried it

upon myself, the member

[quick swift]

this is my /credit and my /rank

[split needle]

oh the file is 6.8kb so it is working fine

check your discord settings

[quick swift]

?

[quick swift]

what exactly you are trying to tell ?
like which one in particular

[split needle]

go to text & image settings and enable show image directly uploaded to discord

[nocturne flax]

guys is dashboard working will with you?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

known issue with it

[quick swift]

wait a second lemme check

[harsh wave]

dashboard and /profile not working

[split needle]

dashboard issue is known as said above
for profile, try use /credits command and check it again

[nocturne flax]

when will it fix?

[split needle]

no information provided

[quick swift]

still the same

[terse seal]

I hit by the same problem

[stone rune]

could it be that it is not working cause of the file is also located on the server which has problems?

So as long the bot is down u will not be able to see ranks

[quick swift]

donno

[split needle]

it could be related to site not working but not directly

added this issue to the site outage for fix

[quick swift]

so, do we wait??

[split needle]

yea

[quick swift]

alright

[quick swift]

it would be great if it works out well soon
anyways thanks for your help and co-operations here

[floral python]

Pls help

[oblique hull]

hi. are login for discord at https://probot.io/ down atm ? when i try to login with discord i get this message

[nocturne flax]

bot is in maintenance

they are working on it

be patient

[oblique hull]

okay big thanks tho it was my system 🙂

[nocturne flax]

🙂

[split needle]

@nocturne flax you may need to check out channel topic before helping anyone

[nocturne flax]

ah

oke sorry

[mossy bluff]

still doesnt work

[split needle]

known issue now
you will have to wait for it to be fixed

[mossy bluff]

okay

thanks

[fathom arch]

There is Problem when i log into probot web

when i confirm it refuse

[nocturne flax]

Vote

[lean badger]

@nocturne flax https://top.gg/bot/probot/vote

[timber helm]

elaborate please.

sir if you have no questions related to probot head to #chat-en

[grave estuary]

Hi, I have a problem. I can't log in to the Probot dashboard. I also don't have the /rank command

[fiery marten]

its loading for more than 15min.

[grave estuary]

I have that there too.

[grave estuary]

Same

[timber helm]

it’s working with me properly, try another device or browser.

[grave estuary]

I have the same problem as @fiery marten

[grizzled girder]

Same too

[timber helm]

if the rank card didn’t display with you use </credit:1> command for people who (rank) does not display.

user another browser if the https://probot.io/dashboard not loading with you

[grave estuary]

Thank you, I'm going to try it. If that doesn't work, I'll post here.

[grave estuary]

What browser do you use?

[fiery marten]

my friend and my brother, they have the same Problem ._.

we all bro

[grave estuary]

Me too

[timber helm]

@fiery marten @grave estuary @grizzled girder dev’s working on it, jus wait.

[grizzled girder]

Yes thanks

[timber helm]

nw

[grave estuary]

Thank you

[timber helm]

My pleasure

[grave estuary]

Your advice with /rank didn't help. You still can't.

[timber helm]

same problem with

</profil:1> , </credits:1> , </rank:1>

dev’s working to solve the problem as soon as possible, sorry

[grave estuary]

Thank you

[timber helm]

yw

[potent surge]

is pro bot not working for everyone else??

[woven tundra]

Why the site isnt working its been 30 min and still loading

[potent surge]

ive been waiting for 3 hours

[calm hollow]

<@&675070424748654593> ,

[calm hollow]

@potent surge @woven tundra

[potent surge]

Ohhhh ok, jw cuz i cant even use the dashboard

[timber helm]

We know that, it will be dissolved as soon as possible.

[grave estuary]

ok

[timber helm]

[timber helm]

Currently there is a problem on the dashboard, it will be dissolved as soon as possible, dev’s are working on it.

[nocturne flax]

Ok

[nimble comet]

Hey guys, my /rank command isn't sending a proper image

This is what its sending

[grave estuary]

They're already dealing with it, it doesn't work for anyone.

[nimble comet]

Alright, so its a known issue

Thanks

[timber helm]

@grave estuary follow the channel description please.

[grave estuary]

?

[bright adder]

probot site isn't working .?

[red cypress]

yeah

its not working

been hours now

[grave estuary]

I just told the guy that you're already solving the problem

[grave estuary]

Sorry btw

[red cypress]

for almost 7hrs now

[timber helm]

nw nw

[timber helm]

Currently there is a problem on the website and some specific commands, it will be dissolved as soon as possible, dev’s are working on it.

[timber helm]

@red cypress

[red cypress]

Oh

Thanks broski

[timber helm]

My pleasure bro

[bright adder]

@Haseeb @Šindl Šin @! ˹ 𝐒𝐊𝐑˼・Mikadzukiᴿᴵᴺ @Jori @Forbidden it’s working right now (DELETED)

ok ty

[timber helm]

nw, it’s working right now, try again.

[red cypress]

its back

[grave estuary]

Yeeeeees, FINALLY!!!!!!!

[timber helm]

try the </rank:1> command again

[nimble comet]

Its working again, thanks

[timber helm]

yw

[minor bough]

Hello, does discord text formatting work in bot's welcome message?

[split needle]

yes

[minor bough]

ty

[timber helm]

if the rank card didn’t display with you use </credit:1> command for people who (rank) does not display.

[potent surge]

Wack

[elder oar]

hey, so when i typed in BOO to get the 25% off discount done it for a year it dont seem to work do you know if this is not active anymore ?

[timber helm]

Currently there is a problem on some specific commands, it will be dissolved as soon as possible, dev’s are working on it.

[potent surge]

been on that screen for 5 minutes

[timber helm]

hi, there is a problem on the dashboard, try later, till the dev’s solve the problem.

[timber helm]

@potent surge ^^

[elder oar]

ahh yea thats no problem thank you 🙂

[timber helm]

My pleasure

[potent surge]

are you a bot or a real person?

[elder oar]

lol

[nocturne flax]

its loading

for a while

[timber helm]

the dashboard not working right now sir, may you try later, till the dev’s solve the problem.

[nimble comet]

Hey, since some things aren't working entirely, just wanna confirm, do people still gain xp?

Even if some commands or website things don't work

[timber helm]

hi, make sure your leveling module is not disabled in your server’s dashboard https://probot.io/dashboard

[cold warren]

Another 4days maintenance?

[nimble comet]

Yeah its on

But just wanna confirm that still works properly

[timber helm]

no eta

[amber notch]

Hello support guys

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber helm]

should the XP system work properly for you again if you kick the bot and then re-invite it.

[nimble comet]

It should already be working

But that's what I'm asking to confirm

[shell thunder]

the dashborad is not working when will it be fixed ?

[neat warren]

how to use /color?

[timber helm]

👍 yes, it should work properly with you

[trim sable]

pro bot website down ?

[nimble comet]

Alright

[shell thunder]

yeah

[timber helm]

#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w

Now you are ready to use these colors.

/colors
Shows the colors list

/color number
Choose/change your color in the server.

to remove your current color: /color 0

[grave estuary]

I thought the problem had already been solved

[timber helm]

@shell thunder sir, read the channel topic please

[shell thunder]

basically i didnt see that sry

[timber helm]

yes, Currently there is a problem on the website and some specific commands, it will be dissolved as soon as possible, dev’s are working on it.

[timber helm]

no worries

[timber helm]

🤷

[trim sable]

i understand ♥️

[amber notch]

Understand also that there is no ETA

So stay waiting for the unknown

Very annoying!

[grave estuary]

it works"

[neat warren]

thank you

[timber helm]

yw

[timber helm]

👍

[quick swift]

Is /rank working now??

[timber helm]

we haven't got any information so we can’t answer, im so sorry sir 🙏

[timber helm]

Currently there is a problem on some specific commands, it will be dissolved as soon as possible, dev’s are working on it.

[shut hare]

Hey

So I would like to ask why when someone try to do a credit transfer the numbers doesn't shows and same thing for profiles

[timber helm]

@shut hare

[rancid jacinth]

Hi, is here some problem with panel? i cant open panel.

[quick swift]

Ok

[split needle]

Known issue
No further information provided

[rancid jacinth]

okay, thanks

[amber notch]

I know you got no answer, and that is very sad and unprofessional from the developers team

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[amber notch]

This is the second time i have to wait for no end time

Its my fault to register 1 year premium

No problem

[mighty badge]

Captcha not working

[cold warren]

Yeah

[timber helm]

we can extend your subscription up to amount of days you wasn't able to use the bot for

[timber helm]

Currently there is a problem on some specific commands, it will be dissolved as soon as possible, dev’s are working on it.

[elder dove]

Is the dashboard down?? I'm getting an SSL error

[tropic thorn]

same here

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber helm]

@tropic thorn & @elder dove
Currently there is a problem on the website and some specific commands, it will be dissolved as soon as possible, dev’s are working on it.

[cold warren]

What about the captcha

[timber helm]

same problem sir

[tropic thorn]

thank you

[timber helm]

yw

[oak phoenix]

Does this server support kmer?

[native geyser]

we currently do not have kmer support no

[scenic lodge]

hm…- okaaaay so i’ve noticed that there’s premium users vs regular users- can anyone tell me what the difference is ? pf

[native geyser]

premium users are those who owns premium subscription

[oak phoenix]

K ty

[native geyser]

yw

[scenic lodge]

that- okay so i understand that but i came here kinda looking to know the DIFFERENCE- like what does a premium subscription offer that just normal users don’t get ..🤔

[native geyser]

you can see it on https://probot.io/premium along with the prices and payment methods

[scenic lodge]

thank u

[native geyser]

yw

[oak phoenix]

Did you guys create probot?

[lilac kettle]

Someone selling credits for real money how to report

[gusty tide]

Hello i have this issue with the bot any idea how to patch ?

[native geyser]

i personally am not in developer team

[native geyser]

report to @spring ether in dms

[native geyser]

hi, general issue being worked on

[lilac kettle]

He don’t respond it’s been 4days

[native geyser]

he does check the messages he doesn't need to respond

[gusty tide]

Ok thanks and good luck for thie issue :)

[native geyser]

ty ty

[hybrid forge]

Sorry. Is there a problem with Login?

[native geyser]

there is a general issue at the moment being worked on

[little scarab]

I have the same display at the moment

[native geyser]

the answer is the same

[hybrid forge]

@native geyser @little scarab okey thank you guys

[little scarab]

Yes I figured

[heady night]

Whenever I use /rank a file named rank.png shows up and when I open it a blank screen shows up

[native geyser]

general issue, being worked on

[little scarab]

You’re welcome it’s my pleasure glad I could help

[heady night]

Oh ok

[little scarab]

We have to be patient ✅

[astral magnet]

it won't refresh disallowing any actions, related ?

same here

[finite shale]

Can the prefix be changed?

[nocturne flax]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Check your internet + There is some issue in dashboard now and they worked to fix it

[nocturne flax]

No you can't , all prefix come to slash command

[finite shale]

OK! thanks

[nocturne flax]

Welcome

[astral magnet]

internet's fine. will there be mention when fixes are done ? i mean announcement

[nocturne flax]

I don't thing they will mention but if you want i can mention you when they fixed the problem

[long plover]

is this just me or is there something wrong with the bot itself?

[nocturne flax]

general issue, being worked on

[long plover]

oh right, thank you

[nocturne flax]

Welcome

[astral magnet]

would be fantastic, thx. Premiums get priority support fixes ? How additional premium protection works ?
also website in general seems malfunctioning

[split needle]

premium gets all the prioritize but that does not mean it will be away from issues
and the site is having some problems now

[nocturne flax]

hi

why transfer dosn't working

[split needle]

what do you mean?
and we have arabic support channel so you may just use it for easier supporting

[split needle]

known issue

[nocturne flax]

okay thanks

[tall vale]

Pro Bot has a problem with converting the credit and the site

[split needle]

known
and you can use arabic support channel instead

[tall vale]

I am a foreigner

[split needle]

known issue

[lethal swift]

bruv this bot is getting a lot of issues these days

[slow raven]

Is there an issue with accessing the dashboards currently? I can't access our servers Dashboard. Everything is just grey and "loading" 🙂

[split needle]

known issue

no further information provided

[abstract prawn]

Hey guys how do we get the invite link working. Currently the greetings message always says No-one has invited them

[split needle]

premium feature

[swift torrent]

Problems again with the dashboard?

[split needle]

yes

[swift torrent]

ok i can wait 😁

[abstract prawn]

is that a response to me?

[split needle]

yes

[jaunty mountain]

Probot ded agai

Again?

[abstract prawn]

thank you!

[split needle]

only the site and any image related feature

[jaunty mountain]

Ah ok

[unreal mirage]

Also, recently there have been problems with issuing levels for activity in voice channels

[split needle]

can the bot see the voice channels?

[unreal mirage]

yes

[solid shell]

I’m assuming this is a known problem already right

[split needle]

known problem

[solid shell]

🙏

[split needle]

can you check if those channels are being set as no xp channels?

[solid shell]

Sure, one sec

[split needle]

not for you

[solid shell]

Is the bot still tracking chat and voice XP just not returning image right now? Or is it completely down

[split needle]

only the image related features are not working properly, leveling system still working as normal

[solid shell]

👍

[unreal mirage]

Checked, there are no restrictions. A voice channel for two, and neither of the two participants in this channel was given a level by the bot for being in it.

[split needle]

send me an invite to your server in dm and I'll take a look

[karmic crane]

Please pro bot command

Dm

[split needle]

https://probot.io/commands

known issue

not an issue you can fix by yourself

[neon bobcat]

I CANT ENTER DASHBORED

WHY?

[split needle]

known issue

[feral drift]

Same, I think the website is down

[broken dragon]

Error 525 on https://api.probot.io/

[neon bobcat]

HOW

I NEED HELP

[split needle]

as said, it can not be fixed by yourself

[neon bobcat]

OHH

[split needle]

and there's no further information provided to us

[neon bobcat]

WHEN WELL IT BE FIXED

[split needle]

also turn off your caps lock

[neon bobcat]

ok

[split needle]

.

[broken dragon]

Because is a server problem

[neon bobcat]

wdym

cuz it will break my server

mine?

or probot

[feral drift]

Probot servers are having issues man, just need to wait lol

[split needle]

bot's server is down

but only the site for a part of user and any feature related to image generation

other features are working fine as they should

[neon bobcat]

i rlly need to do a auto respond

i cant

[broken dragon]

You have to wait for Probot development to fix it, nothing can be done.

[split needle]

if you guys have no other question regarding the bot, it'll be better to be in #chat-en

[paper kernel]

my probot dashboard is not loading

[neon bobcat]

same

its an issu

[paper kernel]

i think

[split needle]

known issue

[neon bobcat]

wdym by known

issue

[split needle]

you don't need to be here if you have no questio about the bot
supporting work just leave to us

[split needle]

it's being known by developers and they are on a fix for it

but I'm not the one fixing them

[broken dragon]

Is there an estimate of when dashboard access might be operational again?

[split needle]

no

you can not guess anything in development

which one? the log or the welcome message?

if the log then no it's unchangable

for welcome, you can change it if you can still access the site

[plain crypt]

Quick question, since this morning the image for rank doesn’t show properly anymore. I get file icon rank.png

[split needle]

known issue

[plain crypt]

This is what is was yesterday

This is now?

[split needle]

.

[plain crypt]

Can I resolve it on my own or?

[split needle]

I would tell you only if there is a way

[plain crypt]

Fair enough haha

Thanks anyways

[split needle]

To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed

If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.

Hope you could understand as we don't want to have issue happen to the bot

can not make sure about that

[wary spindle]

Is there a way to change the image background of your rank?

[split needle]

yes but limited to preset images
https://probot.io/store/rank

[pseudo furnace]

why can’t i send credit?

[round flame]

offline? why?

[pseudo furnace]

do you know when it’s back?

[split needle]

no information provided

[split needle]

what do you mean by that?

[pseudo furnace]

it doesn’t show the picture of the number

[split needle]

.

and you can use arabic support channel for easier supporting instead of trying to use english in here

To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed

If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.

Hope you could understand as we don't want to have issue happen to the bot

[quick swift]

The /rank has started to work again at my side but the image doesn't seem to be accurate

Just telling my experience, if the bot is still under development then there is no issue with it

[split needle]

that's an visual issue and will not cause any problem toward xp counting

[quick swift]

Oh then its fine i suppose

Thanks for the support so far by the way

[cloud cloak]

It isn't fixed yet,

Still getting a warning before a mass ping, eventhough i didn't enable this in the "automod" section.

[split needle]

if you can access the dashboard then which means you're the server's admin, therefore you should not take any moderation action from the bot

else, it's another bot, or discord's integrated automod feature which we hold no control

[nimble comet]

Is there a way to see the amount of experience a user has gained within a given month?

I wanna add a monthly role for the person who gained the most xp the previous month

[split needle]

we have the month duration in the /top command for you to see that though it will reset every end of the month and you can not see the previous month's leaderboard

[still temple]

Hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[still temple]

Why bot can't stay in the voice 24/7?

[cloud cloak]

so what do i change in order to make it so i don't get a warning?

[nimble comet]

Is that the previous 30 days or the previous calendar month?

Calendar month I'm guessing?

[forest carbon]

why is it sending links it that a problem?

[solar mulch]

Why is the site not loading?

I would like to change some bot commands, but it doesn't finish loading and it says there's a problem

[chrome sky]

I’ve been trying to send an embed/role reaction to my server through the dashboard for 2 days now. Site keeps freezing up on me. Then it took me to a page that said something about an SSL Certificate. Seems like a problem on Probot website’s end.

[solar mulch]

The same with me :/

[cold warren]

Cam i report a scammer?

Scammed for credits

[cloud cloak]

so what do i change in order to make it so i don't get a warning?

[native geyser]

premium bot does stay

[native geyser]

general issue

[native geyser]

general issue

[native geyser]

there is a general issue at the moment

[solar mulch]

But will it come back?

[native geyser]

we're not dealing with such things since its not our responsibility

[native geyser]

yes soon

[solar mulch]

Ah, thank you very much for your attention ruru

[native geyser]

yw

[cloud cloak]

Hey! Would you mind looking into my issue? or do you have no clue on why this is happening?

[native geyser]

yes sure what is the issue you're having can you explain please

[cloud cloak]

"It isn't fixed yet,
Still getting a warning before a mass ping, eventhough i didn't enable this in the "automod" section."

[native geyser]

how long has this been happening for there currently an issue that is going on it might be related to that

[cloud cloak]

i'm new to probot :p Invited the bot 3 days ago, first day was fine (if i remember correctly). Started 2 days ago.

[native geyser]

i see could you check again when the issue is fixed and let me know if its still the same

[cloud cloak]

I'll shoot you a msg once it has solved itself :) So there is nothing i did wrong?

[native geyser]

nope there is not

[cloud cloak]

Alright, thanks for responding fast anyway :p

[native geyser]

yw have a good one

[solar mulch]

but like how long? I wanted to move the commands

because I have a role-player and the bot helps us a lot with commands

[native geyser]

there is no eta unfortunately

[celest moon]

hi why the bot isn't working and the web not work

[native geyser]

general issue being worked on

also please use only one support channel

[celest moon]

thank's

[celest moon]

sure

[ruby oak]

Why is the bot not responding when I transfer credits for a long time

[native geyser]

there is currently a general issue that is going on please be patient

[ruby oak]

I am patient, but the comment affects the customers and the currency, and I just wish you success

[solar mulch]

💪

[strange fern]

Hello guys
Probot prime have problem
I can't send any credits to my friends why? Anyone have any idea ?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

there is a general issue that is going on at the moment

[pearl stone]

i cant see my id/rank

[native geyser]

there is a general issue that is going on at the moment

[pearl stone]

so is for all?

[native geyser]

yes

[chrome sky]

How often do these general issues happen?

[woeful ridge]

why

[native geyser]

really rare

[nimble comet]

What about this?

[native geyser]

there is a general issue that is going on at the moment, being fixed

[woeful ridge]

oke waiting

thx

[native geyser]

previous calendar month

[nimble comet]

Alright, thanks

[native geyser]

yw

[hidden cliff]

is dashboard down

[nimble comet]

Its having issues right now

[native geyser]

there is a general issue that is going on at the moment, being fixed

[nimble comet]

😂

[woeful ridge]

can i make Reaction role without dashboard?

[nimble comet]

No

[woeful ridge]

bad

[nimble comet]

Just gotta wait a little bit until it works again

[native geyser]

let me do the answering part please

[sand turret]

Pro bot dashboard is not loading for me 🤨

[woeful ridge]

same

[native geyser]

there is a general issue that is going on at the moment, being fixed

[woeful ridge]

das normal

[sand turret]

Okay thanks 👍

[native geyser]

np

[woeful ridge]

thx for all
Byee

[native geyser]

👋

[woeful ridge]

👋

[lime hinge]

is there an eta on the fix or is it on the host side and something you gotta wait for them to do? tried logging in via edge and got that pop up box that said it was failing at the host end if that makes sense? :L no worries if not, this stuff happens from time to time ><

[native geyser]

there is no eta unfortunately

[lime hinge]

alrighty, no biggie, thank yous

[native geyser]

yw

[lime hinge]

to confirm, can only edit an embed from dashboard right? i didn't miss a /command to adjust an embed in-server did i?

[native geyser]

yes only dashboard

[lime hinge]

aighteo, thanks for clarifying, best of luck, keep up the great work

[native geyser]

ty ty

[cloud cloak]

it's fixed, the mass ping issue. somehow

[native geyser]

the issue is supposed to fixed at the moment apparently it was related to that

[cloud cloak]

Awasome :p Cheers!

[neon bobcat]

I CANT INVITE PRO BOT PRIME

HOW CAN I DO IT

[native geyser]

you need to purchase it from https://probot.io/premium first

[strange fern]

Hello why primum probot prim didn't work i bought it before 2 days ??

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[slow raven]

With the auto-responder is there anyway of removing an image link when text is in the same command?

[astral magnet]

o/ Dashboard was working for last 10min, and now stopped again.
Same issue persists ?

[grizzled girder]

Same thing for me, I have used the dashboard before ans now it stop again

[quaint sentinel]

Unfortunately it's a discord-related thing, if you have a link and text in the same message, the link will still be visible.

[slow raven]

Bah 😦 Thanks anyway 🙂

[cold warren]

A Legend Once Said: Suiiii

[quaint sentinel]

There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.

[quaint sentinel]

There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.

[quaint sentinel]

yw

[quaint sentinel]

use #chat-en instead please.

[strange fern]

Hello why primum probot prim didn't work i bought it before 2 days ??
I can't see dashbord also

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[karmic oracle]

Good evening, I am Japanese...I am translating and typing this because I do not speak English. I would appreciate it if you could give me a warm welcome if you find any typos.
I am currently having trouble getting into the site for setting up ProBOT. I thought the communication environment might be bad, so I restarted my PC and tried to enter the site again, but it is stuck at the same screen.
I am waiting for your reply.

[lost pagoda]

c 294958823632928769

[quaint sentinel]

There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.

[quaint sentinel]

#commands

[karmic oracle]

I understand. Please take it easy and do your best. Sorry it's so late at night.

[cold warren]

Is the bot working now?

[nocturne flax]

<@&675070424748654593> ^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

YES

[thin sparrow]

Hi, somehow my probot went offline when i added it into a new server, eventho on another server where im also the admin, its still online. The dashboard didn't fix the issue either, it keep asking me to add the bot into the sv eventho its already in. How can i fix this prob asap?

[paper kernel]

prob still issue

[thin sparrow]

arent there any way to fix it? TT

[dark hill]

Can i put a cooldown on a certain role? I wanna make a pve role in my server only pingable every 20 minutes

[sage flint]

no

[dark hill]

Dang

[wraith spade]

probot is showing up as offline and I am getting the message "The application did not respond"

[swift girder]

I have my probot setup for reaction roles, but it hasnt been added to my roles channel..Have I missed a step?

[quaint sentinel]

@wraith spade @thin sparrow may I have you server ID's, so I can escalate it to a developer?

[quaint sentinel]

can I see your settings?

[wraith spade]

how do i get that

[quaint sentinel]

Right click on your server > Copy ID

[swift girder]

i have all the bot settings turned on

[thin sparrow]

here 1033220209969995887

[wraith spade]

do i have to be the owner in order to see it

[thin sparrow]

nope

[quaint sentinel]

I'm talking about your reaction role configuration settings.

[swift girder]

nvm i figured it out. thank you

[quaint sentinel]

nope, just make sure the developer mode is enabled in the Discord settings

[quaint sentinel]

Aight, I'll escalate it to a developer right now.
And I'll keep you updated as soon as I receive a response.

[wraith spade]

418970052273111042

[quaint sentinel]

Aight, I'll escalate it to a developer right now.
And I'll keep you updated as soon as I receive a response.

[wraith spade]

ty

[quaint sentinel]

you're welcome, and we apologize for any inconvenience.

[thin sparrow]

alright looking forward to ur messages

[junior quarry]

I have just been assigned as a Moderator for a Disc group I'm in but I have no idea how to create a Reaction post with some roles for the members to react, is it ok if I asked to be instructed steps by steps 😭 ?

[quaint sentinel]

Hello, @junior quarry!

go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

[hollow drift]

why isnt /rank working

[junior quarry]

Thank you so much for this QAQ

[hollow drift]

pls someone answer me!

[quaint sentinel]

is it showing up as a file?

[quaint sentinel]

you're welcome!

[hollow drift]

no, now it isnt responding