support-en

[nocturne flax]

get sure probot has an enough permission to add reaction

it did work before

but i was messing around with it

and then it no longer shows up

i didn't change any settings

i was just fixing roles :<

[nocturne flax]

for the same embed massage ?

yes

i even tried a new embed

[nocturne flax]

@nocturne flax .

get sure probot has 'Add Reaction Permission '

it does have that perm

it adds the reaction

but the role that links to it doesn't show up

give probot role above the auto reaction role .

It workssss

Thank you babe ❤️

[nocturne flax]

you're welcome ^

[sage flint]

He don't need to change their picture, he just can use /credits command and its will be fixed

[nocturne flax]

but he was talking about /rank and /profile commands

[sage flint]

Yes

Using /credits command before fixing this issue with no displaying image

[nocturne flax]

Oh, thx for a new information .

if he changed id picture will fixed to right ?

[sage flint]

I don't think so, because this issue is that new bot users don't have registered thier informations

And changing the picture doesn't do anything about it

[nocturne flax]

I saw an arabic support who said that . anyway, thank you

🫶 .

[sage flint]

No problem

[remote karma]

guys im new here but I have a question about the bot, why does the bot only works for me and not for other members, perhaprs maybe its because of the role I have "Owner"? basically my owner role has all permission but I dont know what to do. inorder for ProBot to work on other members

its music capability to play sound

[split needle]

which set of command?

[remote karma]

nmusic

[split needle]

then add a role as dj role in the music module, save change, then remove it and save again

[remote karma]

ok ill try

[dense helm]

hello, is there any chance to use server-sided custom emoji's in an embed? ( like descriptioning which role /reaction is for what ) 😮 ?

using :emoji: doesn't work at all sadly :c

[nocturne flax]

<@&675070424748654593> ..

[dense helm]

ah oh sorry i just read dont mention at support english xd

[split needle]

decode the emojis to get their full id and use them in bot's messages
https://i.imgur.com/I32H7cn.mp4

[dense helm]

awesome thank you 🙂

[rain ivy]

AY

WHY THE BOT LIKE DIS

Every bot is now distorted 🤩

[deft olive]

/pro2

[summer elm]

hi hi quick question. how do I change the bot prefix? I don't see it in the server settings (dashboard)

[native geyser]

Hi, due to discords request prefix has been removed so you can no longer change it

We only support slash commands now

[summer elm]

okay, thank you

[native geyser]

You're welcome

[umbral plume]

Hi The repentance command did not work for me
@native geyser

[native geyser]

the what command

rep?

[umbral plume]

the top command

[native geyser]

what is the bot replying with

[umbral plume]

did not answer

[native geyser]

when you use slash commands it answers no matter what

[umbral plume]

I wrote him top and he didn't respond

[native geyser]

so use it with slash commands and let me know the response

[umbral plume]

What are slash commands??

[umbral plume]

I wrote him #top and he didn't respond

Which is the main #perfix

[native geyser]

prefix no longer exists

so use slash commands

[umbral plume]

I used an abbreviation / and it showed me infinite abbreviations

[native geyser]

type /top

and select the command

[umbral plume]

@native geyser

[native geyser]

enable the module of that command

utiltiy and leveling system

[umbral plume]

I did not understand you

[native geyser]

on dashboard enable utility and leveling system modules

enable utility and leveling system modules

you need to enable their modules as the bot says

[umbral plume]

I didn't understand anything, thanks Seo

[native geyser]

what is your first language?

[nocturne flax]

Hey is probot broken again?
As when some people join my server I’m not getting messages from the logs, some members aren’t get a welcome message, and won’t put in the log that someone has left when they are no longer in the server ?

Everything has been working fine up until this morning

[mighty lotus]

Is there a reason why the bot no longer supports YouTube?
I'm also having issues playing Spotify songs as well.

Feel free to ping me with a response as I may be attending other personal tasks.

[sage flint]

Due to Discord and YouTube policies, we no longer support YouTube links.
And for now Spotify is not supported yet

But you can use other platforms like SoundCloud

[mighty lotus]

Thank You for your time and rapid response

[sage flint]

Still not working?

[sage flint]

No problem

[nocturne flax]

Not that I know of, no one else has left or joined

[olive quest]

Hey all, I have a problem with the rank command, the image is not shown, any suggestion?

[sage flint]

Hey, use /credits command first, and check rank again

[olive quest]

It’s not my account, can you use /credits tagging the other user?

Alright it works! Thanks

[sage flint]

Yes

[sage flint]

You Welcome

[unborn terrace]

hello ,
just i want know if i can clear my profile ?

[quaint sentinel]

wdym

[unborn terrace]

i mean < if i can delete my profile , or delete my database

in probot

[quaint sentinel]

nope

[unborn terrace]

did you understand what im said ?

bro every bots in discord do this

[quaint sentinel]

you can simply stop using the bot, though nothing is saved in your profile other than your level and badges purchased etc.

#1008159075609088100 / #1008159189664800778 please

[copper juniper]

any solutions?

<@&675070424748654593>

[native geyser]

log off from other devices and accounts

then wait for 24 hours and try again

[copper juniper]

im using a few chrome profiles

do i log off or just wait a day?

[native geyser]

yes

[copper juniper]

alr ty

[native geyser]

yw

[rich forum]

how do i change the prefix??

how do i change the prefix to !

[sage flint]

You can't. Discord force all bots to use "/"

[rich forum]

ok thx

[icy topaz]

anyone know how to fix probot from deleting gifs

[native geyser]

dashboard -> automod -> links

[icy topaz]

no links under automod

[native geyser]

there is

[normal kiln]

Probot down? Just tried /ping and it said the application didn't respond.

And it's not giving out auto roles.

[calm moat]

Leveling system is giving xp for threads in no xp channels. Where all the bot spam happens, How to fix?

[nocturne flax]

try kick the bot and reinvite
also drag the probot role above all roles

[normal kiln]

It fixed itself but thanks

[nocturne flax]

yw

hi, I can't get probot reaction roles to work on my server

[nocturne flax]

Make sure that the probot is above the selected roles

It is, I followed this tutorial and did everything the same way

hold on screenshots incoming

[nocturne flax]

DM's me ur server

[idle nest]

Hi! The "BOO" coupon advertised on the website isn't working. It says invalid

[nocturne flax]

okay

[nocturne flax]

Hello 👋, we apologize for this problem we will solve it asap

[nocturne flax]

works fine for me, Please make sure you write it correctly

[calm moat]

It's understandable, ProBot is Magnificent. And discords implementation of threads, probably complicates things for coding all your features. I desperately look forward to involving more in depth thread control from you guys, Already doing better then all the top contenders in my book

[nocturne flax]

@nocturne flax✅

thanks!

anytime

[abstract prawn]

Hi guys, is there any way to add leveling system points manually to members?
Example a member left by accident and rejoins, but has lost all points.

[sage flint]

Hey, you can do it with /setlevel command

[abstract prawn]

brilliant thank you!

[sage flint]

You welcome

[abstract prawn]

it appears some (NOT ALL) members are getting this back after using the /rank command

[sage flint]

They need to use /credits command first

[abstract prawn]

oh ok

[glass bridge]

i want some own music use on probot. which provider does probot uses under the hood?

[native geyser]

soundcloud

[regal warren]

Hey, just wondering who I could speak to in regard to a partnership? Messaging on behalf of the largest Discord brand of 1.1 million members across network.

[native geyser]

hi, we're not planning any partnerships

[regal warren]

Okay, no worries

[woeful karma]

In the embed message, how you tag a channel in the description section?

[sage flint]

You need to copy channel ID and write like it <#id>

[woeful karma]

Ok thank you, let me try it out

[patent prism]

Where does probot get its music from?

Some of the playlist I am trying to play skip the song after playing for a couple seconds

[woeful karma]

Uh.. where exactly can you find the channel id?

nvm found it

[sage flint]

Go to Discord settings > appearance and turn on developer mode, then right click on the channel and click copy ID

Oh okay

[sage flint]

SoundCloud

[woeful karma]

thats a new method, didnt know that, thank you ^^

[sage flint]

Np

[ebon lance]

how do u add a playlist for the music part of this bot <@&675070424748654593>

[sage flint]

Create playlist on SoundCloud and just paste link to it in /play command

[amber portal]

Im trying to have probot send a dm to new users, but after ive set it to dm the user, made sure its turned on and have my test dm, its not messaging new users

[native geyser]

can i see your welcomer settings

[amber portal]

Yeah

[native geyser]

also your members might have their dms turned off

[amber portal]

she doesnt, we're trying to test it

shes getting the dm from dyno but not probot

[native geyser]

i see, can you invite me to your server please so i can test it out

[amber portal]

do i dm it or put it here

[native geyser]

in dms please we have protection here

[amber portal]

oki!

[native geyser]

fixed ✅

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[warm panther]

How to reset all XP in the server? <@&675070424748654593>

[quaint sentinel]

/reset type:Text target:@keen stormyone
/reset type:Voice target:@everyone

[random hollow]

<@&675070424748654593> Does probot support youtube links, and if so how do i play them?

[quaint sentinel]

Hello, unfortunately due to discord and youtube policies, we no longer support YouTube links. However, you can still play with music names and SoundCloud & Viemo & Bandcamp links.

[random hollow]

dang

[raven sable]

hey guys! if I put the same role for voice and text but separately will my server member receive the role by whichever is greater for him?

example: in voice level he is level 10 but in text he is 95. will he get the level 95 role for being level 95 only in voice or not?

[silent nova]

Hello I am new to using this prompt and trying to allow my Friends to use the music bot and it’s not allowing them to use it in any channel. I have every plug in disabled besides the music I have a dj role assigned to the members as well. I am lost.

[split needle]

they should get that role when reaching either targeted text or voice level

[split needle]

try removing that dj role and also make sure your friends have permission to use application commands as the bot is moving to slash

[silent nova]

Is the application permission within discord or on the website?

[split needle]

in discord

[silent nova]

/rolegive members name and role

[split needle]

enable the command from the dashboard like it says

[silent nova]

It says it’s managed by integration

[split needle]

from the bot dashboard, which you said you disabled them all except the music module
the role give command is in moderation module

[silent nova]

Ok it’s enabled again however It stoking saying integration do I make a separate role?

Instead of Probots* role am noon

Noob

[split needle]

a separated role will not help if the bot works mainly depend on its system role
and what is the exact response you got from the bot after enabling the command module?

[silent nova]

So I use / give roll command (members name) (pro bot role) it follows with this is managed by integration and cannot be given

[split needle]

oh that role can not be given as it's a system role

[silent nova]

I see

[split needle]

you can not give system role to any user

[silent nova]

Ok so how do I make a role that allows members to use all of music application commands

[split needle]

I just shown you far above and you came back with unrelated thing

remove the dj role from the dashboard

[silent nova]

Ok I’ll dig for application permission

Ok

[tiny yarrow]

my probot didn't give a level role to someone that reached the required level

any support on???

[nocturne flax]

<@&675070424748654593> ^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tiny yarrow]

ty

[nocturne flax]

- Make sure the probot role Above The levels role

[tiny yarrow]

it is

it wasn't before and worked just fine

[nocturne flax]

Okay , It work now yes ?

[tiny yarrow]

no, didn't give the role to someone who is level 6 and only needs to be level 5

[nocturne flax]

Can you take photo to the dashboard of the levels system

[nocturne flax]

Did He have level 5 Before you Setup the level system ?

[tiny yarrow]

no

[nocturne flax]

@tiny yarrow can i get your server dm to fix and see the problem

[tiny yarrow]

for sure

how do I get it to you?

[nocturne flax]

Dm me

[tiny yarrow]

can't

[visual leaf]

Hi?

[humble mauve]

Hi, how can i help you

[visual leaf]

Sorry i was just checking 😄

[nocturne flax]

#chat-en -

[nocturne flax]

?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Follow the rome rules pleae @humble mauve ..

[tiny yarrow]

Need help when a supporter is here

[quaint sentinel]

Hey, may I see your entire leveling system please.

#commands

[regal warren]

What permissions do you need to access the dashboard? Is it Administrator?

And can this be altered to allow access to other roles?

[split needle]

yes it is administrator and no, you can not change this yet
we have discussed about it and it may become a thing in the future

[regal warren]

Appreciate it @split needle

One more question

Is there any way that I can pay for yearly premium for 8 servers at once at a discounted price?

[tiny yarrow]

should I send it here?

[tiny yarrow]

I posted it here

[split needle]

the coupon can be used multiple times I believe but you can only have 1 subscription for 1 server at a time so you have to buy 8 times for 8 servers even they all are tier 1

[regal warren]

So you wouldn't offer discount if I was paying $200 for 8 servers and giving exposure?

I'd pay full price?

When we have 1,000,000 total in the servers?

[quaint sentinel]

Please double-check that the probot's role is higher than that level role so that it can give it to the user.

[tiny yarrow]

it is

wasn't in the past and still worked so it is not that

[quaint sentinel]

can I have your server in dms then

[split needle]

you can use the coupon provided for 25% off
and buying yearly already got discounted from buying monthly from 12 months' price to only 10 months' price

[regal warren]

Which coupon bro?

[soft dawn]

hey!
when im tring to get full info on roles it doesn't give me the full list

someone knows why?

[tiny yarrow]

Can't message you

[regal warren]

BOO?

[split needle]

the one you can see on the site
yes BOO

[regal warren]

Sure, and what is the temp link?

[split needle]

there's no command to see roles' info, only all role list in server

[soft dawn]

yeah thats what im tring to do

[split needle]

it's just invite link generator but you can put restriction to your members, low down the raiding rate that a user can cause

[soft dawn]

it doesn't give me the full list

only part of it

when it was # command

it gave the full list

when it was #roles

[split needle]

then can you try adding alias to the command from the site and use it? the command trigger would be the alias without any prefix

[soft dawn]

can i change only the roles command to # command?

[split needle]

not really, you can still set it to use different placeholder prefix instead of # to avoid the slash notice from triggering

like set an alias to !roles for example

[soft dawn]

how can i do it? i have search on the web and didn't found anything

in the probot web also

[split needle]

on the site, in your server dashboard, go to the utility module, find the roles command and go to its settings (edit) then add alias to it

[soft dawn]

Ok

ill try now

thank you!!

It works!

Giant +Rep

thanks a lot

[calm wasp]

Hi there! I just set up the leveling system on my discord server but looks like the users are already showing in /top over there. I've set the roles for each level but it hasn't given the roles by itself. Do i need to do something to give the level roles to users?

[humble mauve]

<@&675070424748654593> ^

[split needle]

can I see the reward role list on the site?

[rich forum]

the pro bot is music bot?

[lucid epoch]

Yes

[split needle]

it's a multi function bot, not a music focused one but it does have music player

[split needle]

?

[calm wasp]

Sure, i'll just upload the screenshot here

[calm wasp]

There you go

[split needle]

if you set them for both text and voice, your members need to reach both to get the roles

[graceful blaze]

What are the commands?

[split needle]

https://probot.io/commands

[calm wasp]

Ah, i got that. let me change it to text and update you

[calm wasp]

I changed it to text only and it hasn't assigned any roles

[split needle]

it will not update right after you change it
wait till members get some text xp and check their roles or the logs

[calm wasp]

I got you, i hope it works fine then 🙂

Thanks for your prompt response, appreciate it!

[calm wasp]

Can you please tell me how do i tag the role in an embed via probot too?
Can't find the documentation for that

Sorry, just checked they are available in the pinned message 🙂

[split needle]

get the roles' id which you can find how on the internet and use them as <@&id> in bot's messages
the same can be done with channels but as <#id> instead

[lunar raft]

hello, i have problem with welcome messages

everything looks correct, but channel messages don't get sent after joing a new person

[split needle]

better explain it for better support

can I see the welcome settings?

[lunar raft]

i make message, connect with text channel

of course

i turn on, make message, connect with channel

ProBot is on my discord, has admin perms

and bot doesnt send welcome messages after joining new person

[split needle]

can you recheck bot's perm and make sure it actually have admin perm in case you disabled it?

[lunar raft]

ProBot has rank name BOT, which has all perms (with admin perms also)

[split needle]

send me an invite to your server in DMs and I will check it out

[split needle]

perhaps reinvite the bot and keep its system role because that can cause some trouble for the bot

[lunar raft]

ok, i give u invite on DM

[lunar raft]

oh, ok i try this

but if i kick bot and reinvite

i will keep all my settings in bot dashboard?

[split needle]

all settings will be kept

[lunar raft]

nice

so im trying now, w8 a min

[lunar raft]

😦

it dint help

[split needle]

yea then send me your server invite in dm

[lunar raft]

thank you very much

for help

this guy is the best

fixed my problem

[regal warren]

Is it a separate bot for premium or the same?

[native geyser]

Separate

[candid dew]

[leaden wasp]

How do I change the name of the room?

Where are the supervisors?

[quaint sentinel]

For non-probot related questions, use #chat-ar

[leaden wasp]

@quaint sentinel ok

[boreal gulch]

hii

what music services probot supports?

[sage flint]

Hello, for now Probot supports SoundCloud, Vimeo and Bandcamp

[boreal gulch]

ok thanks :)

[ivory token]

✅

[cobalt socket]

[quaint sentinel]

#chat-en please

[flint warren]

In a server after how many XP I gain 1 level?

Anyone ?

[cobalt socket]

Hi

[sage flint]

You need 35 XP to get level 1. You can check you many XP you need to next level in /rank command

[flint warren]

Oh okay thanks sir

[sage flint]

You welcome

[plush garden]

hi

[quaint sentinel]

hey, how can I help you?

[plush garden]

Is your application open?

[quaint sentinel]

application for?

[plush garden]

Support

[quaint sentinel]

We are not currently looking to add more support.

[plush garden]

Is it possible to open the application for support in the future?

[quaint sentinel]

probably

[quiet vortex]

Can I set credits??

Like how you can set level

[sage flint]

No

[quiet vortex]

Oh dang

[orchid echo]

Hello

[plush garden]

How can I unblock my ban on your server? @quaint sentinel

[round phoenix]

I feel dumb but I'm having trouble adding colors to the list of colors. I feel like I'm just not seeing the right menu

[sage flint]

Color roles must be named with only numbers

like

1

2

3

then colors will be on the list

[round phoenix]

Ah okay gotcha, so I can't edit a list in the control panel I just need to make roles. That actually makes more sense. Thank you for your help!

[dusk marsh]

Hello, i enabled repeat mode. How can i turn it off??

[sage flint]

Hey, just use repeat command again

[dusk marsh]

thanks much

[sage flint]

no problem

[tall flare]

Hello dear supporter may you speak to the manager and tell them if they can change the stat bot avatar to IR SUP avatar for 1 week it can help a lot❤️

[lost sail]

I have problem on my server. my members can't do commands. exempel /play. what should I do?

[lean thistle]

Hi, im new to managing a server and used Pro bot in mine. How can I allow others in my server to add music to the current playlist in my voice chat?

[lost sail]

I have the some problem.

[lean thistle]

Twins lol

[lost sail]

yes

[quaint sentinel]

@lost sail @lean thistle Hello there.

Unless you've added DJ roles, normally members should be able to play music. To check if there are any, go to https://probot.io/dashboard, select your server, then go to Music module and see if there are any DJ roles.
If so, you can either add the member role or remove all roles to allow everyone to play all music commands.

[lean thistle]

I added the DJ role to my new member role. Would this allow them now to do so for sure?

[quaint sentinel]

yep

[lean thistle]

Coolio, thanks Anas!

[quaint sentinel]

yw yw

[lost sail]

I did the some but i is not working? hmm

[quaint sentinel]

may I see the error members are getting?

[lean thistle]

Another question, when under moderation, how would I make it so only I can use these? Would I have to add a mod role under "mod roles?"

[quaint sentinel]

mod roles are the same as DJ roles, if you add any role to mod roles they'll be able to use all the moderation commands.

keep in mind that you stil can add enabled & disabled roles by clicking through any commands settings.

[lean thistle]

Got it. Thanks! Sorry, still new to all this lol

[quaint sentinel]

np feel free to ask as many questions as you want

[lost sail]

hmm. I tested it on an account that doesn't have the owner role. but it's not working. all my members have the role member so I added the role to the DJ thing. but nopp.

[quaint sentinel]

@lost sail ^

use slash commands /play

[lean thistle]

So if I were to add a non admin role into /setnick in the "enabled role" they would be able to set a nick name or would that have to be in the "disabled roles" section?

[lost sail]

in just being like the normal massage not a command. I don't know way.

[quaint sentinel]

Let's say I have a role called test, if I added the test role to enabled roles only test role + administrator roles will be able to use that command.
If I added the test role to disabled roles any other role other than the test will be able to use that command if they have permissions to.

[quaint sentinel]

can I have your server in dms please?

[lost sail]

like you joining or what? hmm

[quaint sentinel]

yeah an invite link please in dms

[lean thistle]

Okay, I think I understand. Enabled roles will be able to complete the command and disabled roles will be unable to. Right?

[quaint sentinel]

yep, you got it!

[lean thistle]

Cool, thanks again Anas!

[lost sail]

dms anas

[quaint sentinel]

alright

[quaint sentinel]

Forgot to mention that, roles with administrator permission will bypass all this even if their are added to Disabled Roles

[lean thistle]

Okay, that's good to know too. Thanks!

[quaint sentinel]

yw yw

[lean thistle]

Is there a way to test and ensure the disabled roles cannot input the command?

[quaint sentinel]

as soon as you add roles to disabled option and save they'll be unable to use that command. Though, you can still create a new account to test it out or ask your friends to.

[lean thistle]

Okay, thanks again lol

[quaint sentinel]

yw

[quaint sentinel]

Fixed ✅

[lost sail]

yes

ty

🙂

[quaint sentinel]

yw yw

[lost sail]

what did I do wrong?

just so I know.

[quaint sentinel]

Use Application Commands permission was disabled for verified role. Therefore, members were unable to use slash commands.

[lost sail]

oo. ty 🙂

[quaint sentinel]

yw

[main heron]

is there an outtage or something the dashboard isnt working for me

[frail plinth]

how so?

[main heron]

well this is all i see on the dashboard and it never loads

[foggy orbit]

<@&675070424748654593> ^

[sage flint]

/avatar

but its only for users

[sage flint]

try on another browser

or clear cookies

[main heron]

using edge seemed to have worked haha

[lean thistle]

Alright, so I'm trying to add a reaction role to my server. I created the embedded message and have moved on to create the reaction role. I inputted the "embeds" and chose my message and added the reaction, but when I go to search for the role it does not appear.

Did I miss a step?

[native geyser]

Server settings -> roles -> drag the bots role above other roles

[lean thistle]

Ah... Thanks Ruru lol

[native geyser]

Yw

[woeful karma]

Help me understand how the leveling system works and reward roles

[untold arch]

<@&675070424748654593>

[untold arch]

The given xp amount is not specified, and you will rank up as you type,the more active you are, the higher your rank will be.

U can choose ur own reward role in the website, go to the dashboard>select ur server>leveling system

Please read the channel topic

[molten harness]

<@&675070424748654593> My probot doesnt auto delete created channels and if i manually delete them that person cant create a new channel. This is with the new tempchannel thing

[woeful karma]

I see, but I still dont understand the text and voice level works tho

[wise blaze]

Hi. Is it possible to have this kind of menu with Probot ? Or a drop-down menu? It's much more interesting than the reaction role in place by Probot which quickly confuses when there are many roles. It is becoming a standard used by many bots and it would be cool if Probot had this kind of feature

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[quaint sentinel]

Unfortunately this is not currently possible, but I can confirm you that a new drop down menu and buttons will be announced very soon. 😁

[wise blaze]

Ah cool 🙂

[nocturne flax]

How do I set up translater & Assign a (visitor) role on entry

[quaint sentinel]

we don't have translator feature.
to set up auto roles, go to https://probot.io/dashboard, then select your server, then auto roles module and select the role you want.

[ivory saddle]

Hey, My Lock command doesnt seem to work.

nvm fixed it

[nocturne flax]

cool ty 🙂

[lament bison]

I have a question, by any chance are some things not aloud to be used by others? Cause some things im worried about If people could use them.

[lapis edge]

.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[pulsar vine]

why the bot doesn't send welcome messages when someone join my server occupations it has administrator permissions and welcome enable in the dashboard

@quaint sentinel

[nocturne flax]

<@&675070424748654593> -

[jaunty lantern]

I have a question

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[jaunty lantern]

Can you please tell me why, why did this happen

This is just pain

[nocturne flax]

you can choose a disable roles

[nocturne flax]

Make sure you choosed a channel to send the welcome massage to.

[nocturne flax]

how can i help you ?

[nocturne flax]

is this question about probot?

[sage flint]

This is channel about only Probot things

[nocturne flax]

👌.

[whole tree]

Evening

what are some good level differences?

like the space between levels

for pro bot

[jaunty lantern]

No

[nocturne flax]

do you want to create a level system ?

[whole tree]

yes but idk how much what a good spacing between levels would be, so its exponentially harder to obtain them

[nocturne flax]

this thing you put by yourself, according to what suits you

[whole tree]

well the problem is Idk how quickly Probot scales, how quickly it makes people gain XP, etc. thats why I am here, to ask people what their way to do it is

[nocturne flax]

probot gives random xp for every minute you active in .

[stuck igloo]

Hi

[nocturne flax]

Hello , how can i help you ?

[stuck igloo]

No thanks you

[whole tree]

yes and again, I want to know how other people set their leveling system up so I dont have to go through the pain and do it the experimential way

[pulsar vine]

I choose it

[split needle]

Every about 2 minutes in the range of 10 to 40 xp for text when chatting

[pulsar vine]

And kick the bot from the server and rejoin it

But it doesn't work

[split needle]

Can I see your welcome settings?

[pulsar vine]

OK 1 min

[split needle]

@nocturne flax you don't need to answer anymore

[whole tree]

and at how much XP do I level up

[nocturne flax]

sorry , i didn't see you.

[pulsar vine]

@split needle

[split needle]

It change after every level you passed so there's no fixed amount

[whole tree]

well there we go I am trying to find that out

so I know how I can scale my system

[split needle]

Shorten the message in case it is too long
And have you ever made any change to the image part?

[split needle]

Only thing I know about it is it gets longer to level up the higher level you are

About 1.8 time longer after each level, not an exact number

[pulsar vine]

No I don't change image settings

I will short the message and retry

[whole tree]

well so any recommended leveling systems?

[split needle]

Not really as it has nothing much to set up

[whole tree]

?

wym?

[pulsar vine]

> 𝐘𝐨𝐮 𝐀𝐫𝐞 𝐌𝐞𝐦𝐛𝐞𝐫 __**[memberCount]**__

> 𝐀𝐩𝐩𝐥𝐲 𝐓𝐨 𝐂𝐥𝐚𝐧  [#978661124104941628](/guild/224308865427046402/channel/978661124104941628/) 

> 𝐀𝐩𝐩𝐥𝐲 𝐓𝐨 𝐒𝐭𝐚𝐟𝐟 [#978621435478175815](/guild/224308865427046402/channel/978621435478175815/)

> 𝐖𝐞 𝐇𝐨𝐩𝐞 𝐄𝐧𝐣𝐨𝐲 𝐈𝐧 𝐎𝐮𝐫 𝐒𝐞𝐫𝐯𝐞𝐫  __**[server]**__:BlackFloatingHearts: ```

@split needle

It's the welcome message

[split needle]

Other than enable it and use it, all the options in there are optional so that's pretty much what you do to have the leveling system working

[split needle]

Then just use it instead of showing me it

[pulsar vine]

I use it from the first

But it doesn't work

[split needle]

Then just do this
Enable image, set it to send to another channel instead of the same channel with text message, save change then disable it again

[pulsar vine]

I will try

[mighty charm]

Question can Probot moderate/post embeds in threads or forums?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

Not yet

But it can moderate in threads I think

[whole tree]

what does that even mean?

11hours of writing text or what?

how does it estimate 11 hours for chatting

[sage flint]

this number is level that users need to earn to get reward

[whole tree]

yes but under it

it says the hours

how long it will take to get that role

[sage flint]

yes

[whole tree]

which doesnt make much sence for chatting in a TEXT chat

[sage flint]

reaching 10 level on average takes 11 hours and 34 minutes writing without any pauses on text channels

[whole tree]

where do I see a list or something of how much XP I need till the next level? like a XP to next level table

or sth like that

[sage flint]

in /rank command

[bitter pendant]

guys how can i change the prefix of the bot?

[regal warren]

Inv link?

Would rather not add 2 bots to 8 servers and then add 1 by 1 the premium to then remove the initial bot

If that’s okay

[wary fog]

you can't

[pastel yew]

It keeps showing this when I try to play a playlist

@sage flint

Is it because it’s from YouTube? Does probot not support YouTube anymore?

[split needle]

removed feature

[split needle]

perhaps check the channel topic before helping anyone

[split needle]

youtube is no longer supported due to their policy

[dense juniper]

how to loop songs?

[split needle]

/repeat

[dense juniper]

Thanks

[wary fog]

i use google translate too complicated for me my language has no channel

[split needle]

then do not use google translate in support channels
it is prohibited to do so

[regal warren]

.

[regal warren]

.

<@&675070424748654593> ^

[split needle]

can you reword it?

[regal warren]

I’m adding premium to 8 servers. Apparently, you don’t offer discount for this but I’d like the premium bot’s invite link if possible please? So I can add it to the servers and purchase premium, rather than adding the non-premium bot to all servers first.

[split needle]

you don't really need to have the free bot in your servers first
you can buy just them first from https://probot.io/premium, then add the subscriptions to the servers you want later

[regal warren]

Can I talk to an Admin? I need to discuss something more complicated in regard to payment and other servers please. It’s for a few large servers.

[split needle]

I mean subscribing to premiums is the same for all servers, so you don't really need an admin to discuss about it unless it's the enterprise tier
and for payment, you can just bind either a credit card which can do global payments, or paypal if you have one and then you can purchase premiums for your servers

[regal warren]

But that isn’t what I want to discuss

I want to discuss in regards to a discount, and a coupon code I can pay for then send to someone else to add the bots, plus other things

[split needle]

well about the discount, it works like how it is designed by developers, not the admins so we don't know if it will work for the time being, or only once per user
and for coupon generating, admins are not one handling them. you can only buy them then transfer the subscription to the other user, this only applies to premium tier 2 and enterprise
and about other things, I need to know them as well so I could know if the staff team could be able to help you or not

[regal warren]

Would you be able to get me in touch with developers or the appropriate people? I would like to discuss this please. It’s a brand of 1,000,000 people across the servers, isn’t something small and easy to get a bot discussed/added. Thanks!

[split needle]

we can not let you contact developers either as they will not respond unless they ask you to so that's much I can provide
if you still want to get in touch with higher staffs, wait for them to be online, or just directly contact them and wait for their replies

just avoid contacting non-english admins

[regal warren]

Yeah, I’d appreciate if you could tell me who please? Anyone in particular? Don’t want to spam message all Admins

[split needle]

ruru as who answered you earlier

[pine ore]

Can i get som help Why cant ''Everyone'' text normaly in the Chat's

[split needle]

not related to the bot

[pine ore]

it's not ??

as They where able to text Before i added the Bot

[split needle]

check the audit logs to see what actually changed instead

[nocturne flax]

Help bob

[timber helm]

how may I help you?

[nocturne flax]

Ye

Who deleted Bob >:(

[timber helm]

please ask your question right away, if you don't have any head to #chat-en!

[lean badger]

:white_check_mark: **@mostafa999 warned! **

[crude estuary]

last warn

[nocturne flax]

R u srs rn bruh

[timber helm]

@nocturne flax

[nocturne flax]

Oki

[steep light]

Hi, how to make an embed that use the custom emoji of the server ?

[quaint sentinel]

Hey @steep light,

To use custom emojis in embed messages, first copy the emoji ID, which can be done by following these steps:
Before sending the emoji, hold it in your text box and place a \ before the emoji's name, then send it in Discord. After that, copy what you get and paste it into your embed message field. It should look like this: !pro2

ex: https://i.imgur.com/I32H7cn.mp4

[steep light]

Oh ok ty !

[quaint sentinel]

ywyw

[ruby yoke]

how do i do /role all?

it doesn't work rn cause yall switched to slash commands

[modest river]

<@&675070424748654593> ^^

[split needle]

/role multiple

[maiden forge]

Hello !
I have a problem with the /mute of Probot:
When I /mute a member with Probot, it gets the "muted" role, except the member can still write.

I don't understand what I did wrong. The role is above member roles, and all permissions are disabled in the "muted" role (by default)

I think the problem is between the chair and the keyboard ☺️ , so if you have any idea why the mute does not work and what I have configured incorrectly ?
Apart from placing the "muted" role above the others, I haven't changed anything.

[ruby yoke]

ty

[split needle]

other roles override the muted role's permission
check and remove the "send messages" permission from any role in channels' permission override setting and you are good
or you can just use the timeout command which is a better version of the mute command but not using roles

[maiden forge]

Indeed, I'm using timeout instead but I wanted to understand. Thanks for the information, I think I'll settle for the timeout then otherwise I'll have too many things to modify (lots of channels and roles).
Too bad that Probot uses a role for the mute, it forces us to use another bot if we still want to mute someone with a reason (the timeout does not allow us to give a reason).

Have a good day !

[vague fable]

none of my friends can use the commands since probot moved from # to /

this problem can not just be seen in music but also /top etc

i already made a dj role but it still doesent work

[nocturne flax]

<@&675070424748654593> -

[nocturne flax]

when you write /play choose probot command
Ex :

[vague fable]

yes for me it works but for all my friends it is disabled

idk why

[nocturne flax]

they should use command in the same way

[vague fable]

they do but sadly it still doesent work

[nocturne flax]

here he used command wrongly
and you can change the command prefix if you want

[native geyser]

If the list does not appear for them that means they don't have permission in the server, give the 'use application commands' permission

[vague fable]

ah yes thats the case

thanks you guys

[native geyser]

Yw

[nocturne flax]

I thought they have enough permission 🤦, anyway yw

[vague fable]

thanks

[whole cobalt]

So how do I change where Probot says welcome

[native geyser]

https://probot.io/dashboard -> select your server -> welcomer module

[astral condor]

Hi @native geyser

[native geyser]

yes?

[astral condor]

why order avatar not working

/avatar

[native geyser]

what is the bot replying with?

[astral condor]

Nothing

[native geyser]

well if you do select the command from the list it will reply

[native geyser]

for this server you need to use prime bot

are you not talking about your own server?

[astral condor]

No

people server

[native geyser]

people server?

[astral condor]

Yes?

[native geyser]

i assume its a different server and not this one

what is the bot replying with to your command in that server

[astral condor]

itself

[native geyser]

i believe you can get a better response in #support-ar please use there since you already did message there first as well

[astral condor]

Ok

[whole cobalt]

thanks a lot

[native geyser]

yw

[nocturne flax]

cant we calculate level xp?

[crisp locust]

the invites part in logs is turned on in my server but ain't getting any notifications in that channel

can anyone help?

by invites I mean the invites option in probot dashboard

[ruby yoke]

How do i see #top day

<@&675070424748654593>

[split needle]

not really

[split needle]

the invite log is not yet functional so it will not work by now

[split needle]

/top duration:day

[ruby yoke]

Ty

[half frost]

If I used /rank command for others , it responds with file format , Why?

[native geyser]

hi, use /credits command on them

[late isle]

Cant use /clear on server even though it is enabled on dashboard

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[humble mauve]

<@&675070424748654593>

[stone lake]

When I try using the /play command it just doesn't let me do it and says " ❌ You are not allowed to use this command." even though i'm the owner of the server

[sage flint]

What bot send when you try to use clear?

[late isle]

Kept getting this. Kicked it, and still got this

[sage flint]

You need to turn on clear command on channel where you trying to use it
Go to dashboard, choose your server, then in Moderation module go to clear command and in Disables Channels delete this channel

[sage flint]

Turn off music module and enable it again, also you can set DJ role and give it to yourself

[late isle]

Worked, thanks!

[sage flint]

You welcome

[umbral creek]

i cant prefix probot on my discord server

[sage flint]

You can't change it, Discord force all bots to use "/"

[umbral creek]

Ty

[late isle]

What does Voice Online do?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[late isle]

Ooops wrong chat

[tardy chasm]

I need a little help, I'm a fairly new discord server owner, and if anyone can help me make the reaction roles and walk me through it, that will help alot, and I'll try to repay you in any way I can ☺

[humble mauve]

<@&675070424748654593>.

[tardy chasm]

Oh right, the ping, sorry

[native geyser]

shows the amount of members in calls under a certain category

[native geyser]

Get on https://probot.io/dashboard and select your server

1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

2. from reaction roles module select the embed message you just sent

3. add reactions

4. add roles by clicking on the plus signs right next to the reactions you added

[tardy chasm]

Tysm

[normal bough]

Hello, for most of the users on my discord they aren’t able to access a rank card. How would I fix this for them?

[native geyser]

hi, ask them to use /credits command

[normal bough]

Also what exactly determines the rank for the cards?

[native geyser]

the amount of text and voice xp people have

[normal bough]

Thank you!

[native geyser]

yw

[crystal folio]

When trying to play a YouTube link says provider not supported?

[sage flint]

Yes bacuase due to Discord and YouTube policies, we no longer support YouTube links

[crystal folio]

Ahhh fair enough! Ty!

[regal warren]

Is there a way to reset all xp?

[sage flint]

yes

[regal warren]

…

How?

Dash or command?

[sage flint]

use /reset command

and in target type @everyone

[regal warren]

Calm

Appreciate it

[half frost]

Why not showing as image, when I'm using for others?

[timber helm]

<@&675070424748654593>

[sage flint]

use the /credits command for people who rank does not display

[half frost]

Showing 0

Balance

Means?

[sage flint]

now /rank command should work for them

[half frost]

Yeah done

[dim saffron]

Hi! I banned someone using Probot, and when I look at the audit log, it says ends on: 2023 01 19 19:58. Does it mean that Probot will automatically unban the user after that date?

[native geyser]

yes

[dim saffron]

Oh, is then is there a way to do a permanent ban?

[native geyser]

we dont have perma ban you can make the timer few years though

[dim saffron]

Oh, okay! If I directly ban someone not using any bot, will Discord ban the user permanently?

[native geyser]

should be yeah

[dim saffron]

Okay! thanks

[vernal iris]

Hi. Is there any way to write messages for a bot?

[native geyser]

wdym

[elder zealot]

Hi guys, only an info. Where do the ID Background image show precisely?

[native geyser]

in /rank command

[elder zealot]

oh, ok. Thank you!

[native geyser]

yw

[vernal iris]

Please help me

[native geyser]

i need you to explain what you mean

[vernal iris]

I would like to write notices on my discord server for ProBot that if it goes

[native geyser]

notices for what exactly

[vernal iris]

For example, for some news

Somehow like this

[native geyser]

https://probot.io/dashboard -> select your server -> embed messages module

[vernal iris]

Thank you

[native geyser]

you're welcome

[pseudo imp]

Hi! Is there any reason that hte bot is throwing back logs from days ago?

[crisp locust]

The moderator command log is also not working btw

[copper swan]

<@&675070424748654593> ^

[copper swan]

hey so if you are using the premium version of the bot try giving a restart, if not just kick the bot and then re-invite it to your server. other than that it's probably an issue from Discord itself

[pseudo imp]

ohhh got it , thank you so much!

[copper swan]

make sure it's enabled in the bot's dashboard settings

[copper swan]

no worries

[nocturne flax]

is it possible to skip like amount of time in a song?

[split needle]

Not really but you can /seek to a certain point of the playing song

[nocturne flax]

ohh thx

[wary fog]

where can i get help then if i need

[nocturne flax]

my embed messages are not sending, can anyone help?

[agile token]

hello

when someone used a moderator command with probot. How can you see who did that ?

[nocturne flax]

hi

[agile token]

<@&675070424748654593>

[crisp locust]

It is but still nothing

[copper swan]

Hi. Dashboard > Mod actions (last option down below)

[copper swan]

does the bot have permission to see the channel?

if so you can try kicking it from the server and then re-inviting it again

[copper swan]

does the bot have perms?

[crisp locust]

Yeah

It has admin rights

[copper swan]

well try kicking it as i said in the previous message

it should be working after that

[crisp locust]

Like kicking the bot?

[copper swan]

yeah and then re-invite it to ur server

[crisp locust]

Do I have to reconfigure the settings again after inviting it back or I'll be good to go?

[quaint sentinel]

@crisp locust hey, moderation command log is under maintenance.

[crisp locust]

Okies

[quaint sentinel]

make sure to fill every selected option

[crisp locust]

Also is there any goodbye image that can be added or just text only unlike the welcome?

[quaint sentinel]

just text for now, though feel free to suggest anything regarding welcoming & goodbye options in #573053418017521664

[nocturne flax]

<@&675070424748654593> hey guys! im setting up reaction roles and i've managed to get the embed into my server, as well as the reaction emojis set up. however, whenever i "react" and click the emoji, it does not assign me the role. any idea why?

[split needle]

have you added any role to the reactions from the reaction roles page?

[nocturne flax]

pft i have now, thanks for reminding me. i'll let you know if it works or nah :)

[jolly ginkgo]

Anyone know why I'm getting this instead of an embed?

Im trying to upload a photo

[split needle]

try use the /credits command and check your rank again

[jolly ginkgo]

but it keeps uploading a file

[split needle]

then it's more like an issue on your side
go to app settings - text and embeds and enable view media or something similar

[jolly ginkgo]

its a 13 byte file

[split needle]

the answer for that issue from bot side is this
and you were having the option disabled so that's why you see yourself posting a file while I can see the image normally

enable see image when uploaded directly to discord

[jolly ginkgo]

I just enabled it and im still seeing a file

Even on a new command

[split needle]

now check your rank again

[jolly ginkgo]

same thing

[split needle]

I have no idea with you when I can get your rank card working normally

[jolly ginkgo]

Do yall do refunds for premium?

[split needle]

yea but only for valid reasons

[jolly ginkgo]

Ok, so a back charge?

Charge back*

[split needle]

not too sure about that

[jolly ginkgo]

Ok, thanks for your time

[knotty lance]

<@&675070424748654593>
hello there I was trying to add probot* to my friends' server, but it says it requires setup even it has all of the perms on it

[native geyser]

Kick and reinvite the bot

[knotty lance]

I did it for 15 times

[native geyser]

invite me to that server in dms please

[lone hare]

can we play yt playlists/ spotify yet?

[native geyser]

youtube is no longer supported, spotify has strict policy so might not be a thing yet

[quick cedar]

Hi

Probot: The applicatino did not respond

<@&675070424748654593>

[quick cedar]

@native geyser

Hmm

[quaint sentinel]

@quick cedar Please use the #support-ar room only since arabic is your first language, and avoid asking for help in multiple support rooms using translator.

[quick cedar]

Okay

[nocturne flax]

Hello can someone help me pls

I can't transfer credit even after my account is more than 1 month old 😀

[quaint sentinel]

use only one support room please

[nocturne flax]

how can i make a message

[hasty kernel]

Hey, I would like to use the temporary channels feature. My problem is when a user joins the voice channel, it generates a new one, but deletes every other voice channel In this category.

[split needle]

what do you mean?

[split needle]

make it in a separated category instead since it's still on testing for working on existing categories

[nocturne flax]

like when you want to make a reaction role it says select a message

[hasty kernel]

So there will be a fix at some point?

[split needle]

make them from the embed messages module, then send them from there first

[split needle]

yes it will

[hasty kernel]

Alright thanks

[nocturne flax]

ok thanks

also how do i change the rank card

[split needle]

change it from https://probot.io/store/rank

[drowsy garnet]

How can I change the voce of the bot?

Voice *

[split needle]

you mean changing from this voice channel to another? if then just disconnect it from one

[drowsy garnet]

I mean how to change the lain of the voice, for example to me it is set to English / American

But I would need to change it

[split needle]

not related to the bot

[drowsy garnet]

Can I change it from the settings?

[split needle]

I have no idea what are you refer to at this point

[drowsy garnet]

In the sense, the voice of the bot, on bot commands if u use *tts the bit day what I write, but I need to change the pronunciation and idk how

[split needle]

the bot has no feature as tts, it's a discord's feature so not related to our bot

[lapis willow]

Hi, the bot responds with this file to a lot of people in my server, how can I solve it?

[split needle]

ask them to use the /credits command and try the rank command again

[lapis willow]

Can I do it for them? Or does the command have to be sent by the person?

[split needle]

you can use the command on them, but since it has cooldown so that'll be a problem for you

[lapis willow]

I think I disabled it, in what section is it? So I can enable it back

[split needle]

utility

[lapis willow]

It works, thank you

[native geyser]

https://probot.io/dashboard -> select your server -> automod -> bad words option

[jaunty nexus]

How can I upload a list of bad words directly instead of typing one by one

[native geyser]

thats currently not possible

[dry sedge]

Hi

Can I ask for something in the server?

?

[native geyser]

bot related questions only please

[analog turtle]

hi, i tryed to setup the welcomer but it doesn t work

[split needle]

may I see the welcome settings?

both need to be reached to get the roles

[analog turtle]

i dont know how it works, should i send it in this chat?

[split needle]

yes
screenshot them and send them in here

[little sleet]

how old of a message can no longer be logged when deleted?

[split needle]

2 weeks as how discord designed bots to work, otherwise, no idea

[little sleet]

okay, thank you :)

[split needle]

try converting the image to either png or jpg and set the image to send with text message if you want them to be sent in the same channel

[analog turtle]

ok

thx dude it works

[pliant needle]

How can I enable music commands?

Anyone here??

[native geyser]

dashboard -> music module -> edit play command -> enabled/disabled channels (leaving it empty allows people to be able to use the command in every channel)

[feral nymph]

Is it possible to backup an embed message? So that when I delete it from the panel, I can restore it?

[untold arch]

<@&675070424748654593>

[untold arch]

Not possible

[nocturne flax]

With the levelling system, if you give a player a rank will that effect the levelling up system ?

[vivid marsh]

Hiya!
Is there a way to give a user a certain role for a certain amount of time. Like the /role command, but just with a custom command like the /mute command

[shell thunder]

my discord is looking like this on pc and emojji is not loading any help ?

[vivid marsh]

<@&675070424748654593>

[native geyser]

If you give xp or levels to them yes it does affect it

[native geyser]

Yes you can give permission to certain people for certain commands (dashboard -> edit commands -> add enabled roles) but you'll have to undo the action manually if you want their perms to be temporary

[native geyser]

Not related to probot use #chat-en please

[vivid marsh]

Ah thanks, so what I am looking for is not possible unfortunately

[white hull]

how do i change prefix?

[sage flint]

You can't. Discord force all bots to use "/"

[white hull]

twats...

[abstract widget]

Hi, is it possible to remove members out of the leveling system without them being in the server?

[quaint sentinel]

/reset type:Text user:ID
/reset type:Voice user:ID
simply just put their IDs in the user input.

[abstract widget]

Thanks mate!!

[quaint sentinel]

ywyw

[tough horizon]

Just checking in, any update or ETA on the manual adding of XP to users?

[native geyser]

It exists

[coarse lantern]

I may be dumb as heck but how do you set up reaction roles

[tough horizon]

Oh wow when did that feature come out?

[coarse lantern]

It need embed messages, dunno how to use those either lmao, never used a bot

So yea, im kinda lost here i do not know how to like set the message to a channel. Ive done everything else already but cannot do that. Im very new to all this, i hope i dont sound dumb 😕

[humble mauve]

<@&675070424748654593> ^

[humble mauve]

https://probot.io/dashboard login to your account and select your server (Embed Messages)

[coarse lantern]

Yes ive done that

Just need to set it to a channer or some

[humble mauve]

so you dont have any problem now?

[humble mauve]

1m

@coarse lantern

here you are

[tough horizon]

Were you referring to my question about manual xp distribution?

[coarse lantern]

Aw thanks alot !!

[humble mauve]

xp distribution is random

[humble mauve]

youre welocme 🤍

[tough horizon]

Right I was wondering if there is an update or ETA on manual xp / adjusting values, I was told it was in the works about a month or two ago, just checking in

[coarse light]

Where can I see the commands?

[humble mauve]

no you can't manual xp I don't know if it will be available in the future or not

[humble mauve]

go to #commands and type /help and choose the probot prime

[coarse light]

Thanks

[humble mauve]

you're welcome

[quaint sentinel]

.

[mellow creek]

how can I make so only addmins use some commands like /clear and /ban?

[timber helm]

@humble mauve Please read the channel topic and avoid giving incorrect answers!

[untold arch]

<@&675070424748654593>

[timber helm]

you'll have to edit each general command through the dashboard https://probot.io/dashboard
for example you select your server from the left corner, enter moderation module module, edit ( /ban , /clear)and add your mod roles in Enabled Roles

[humble mauve]

hey what's your problem

[humble mauve]

u dont need to mention the support in the first minute

[native geyser]

another support member is here already so please do not interfere while they're here

[vivid marsh]

Is there a possibility for custom commands? (Aliases, but than one command for a full command, e.g. /outro does /play Xenogenisis)

[humble mauve]

<@&675070424748654593> ^

[junior orbit]

Yes totally, you go to the auto responder module in the ProBot dashboard

[vivid marsh]

That does not work, it just reacts with that text, i want to perform the command

[junior orbit]

Exactly what a custom command does, you do the trigger as !trigger and the bot responds to it

As for commands that actually preform tasks you just add aliases and it will work the same way

[vivid marsh]

this is what i am looking for, but i can only create an alias for "/play" not for "/play Xenogenisis"

<@&675070424748654593>

[sage flint]

bro you dont need to ping whole support when someone from support is here

[vivid marsh]

i dont think they are here anymore because i havent received an reply in 15 minutes

[junior orbit]

Not a thing yet

[vivid marsh]

Thanks for the reply :)) than i know enough

[hoary cypress]

When the rep will come back ?

[nocturne flax]

There is no specific time

[hoary cypress]

Did they delete it?

[nocturne flax]

no

[strange prairie]

Hello .how can I renew the premium subscription?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[mortal crown]

Hey i have a problem with the dashboard site

And how can i make a tag for a server?

[lucid robin]

How do i change the prefix

[humble mauve]

<@&675070424748654593> ^

[native geyser]

elaborate please

[native geyser]

you can no longer change the prefix since prefix has been removed

[lucid robin]

Oh ok thx

What abt probot prime

Same thing?

[native geyser]

yes we switched to slash commands
however you can still edit commands on dashboard and add aliases

[lucid robin]

I see

Ty

[native geyser]

yw

[limpid wave]

cant open the dashboard ???

[native geyser]

there is a general issue devs are aware of the situation

[limpid wave]

thank you

[native geyser]

yw

[gusty hamlet]

Hello there!
I'm with this problem: when a member joins my server the goodbye message is shown correctly and in the channel I've specified for it, nut the welcome message isn't working at all. Can someone help me solve this?
<@&675070424748654593>

[native geyser]

can i see your welcomer settings please

[gusty hamlet]

Sure

One moment please

It's in portuguese. Sorry if I sent it here, the br channel wasn't answering

[native geyser]

1. enable image
2. select 'send to a channel' option
3. select that '#boas-vindas' channel
4. save
5. disable image
6. save

[gusty hamlet]

I think it worked! Thank you so much. I'll know for sure later when I send the invites but everything seems ok. Thank you, again!

[native geyser]

you're welcome have a good one ^^

[gusty hamlet]

[nocturne flax]

Hi! <@&675070424748654593>

I am trying to send a reaction roles embed, I cannot find a way to send it on the panel, does anyone know?

[native geyser]

did you find embed messages module?

[nocturne flax]

I have created an embed message ready to send?

[native geyser]

yes there is a send message button

[nocturne flax]

Yeah but then how do I make it a reaction panel

I've made a reaction roles for the embed

but how do i active it

let me show you,

[native geyser]

Get on https://probot.io/dashboard and select your server

1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

2. from reaction roles module select the embed message you just sent

3. add reactions

4. add roles by clicking on the plus signs right next to the reactions you added

[nocturne flax]

So it has to be sent first

Okay no problem, thanks will give it a try

[pastel yew]

Hold on did I get help? I can’t tell, too many people need help lol

[native geyser]

what was your question

[pastel yew]

I tried to play a playlist and this kept on popping up. Is it because it was YouTube?

[native geyser]

yes youtube is no longer supported

[hollow linden]

The coupon code you have on site isn't working

[pastel yew]

Noooooo

[rain current]

bro probot no lionger repsondingrn

why?

[sick bobcat]

Pro bot is offline in my server?

[native geyser]

known issue

[pastel yew]

But it plays other things

[restive fulcrum]

Same...

[native geyser]

is it offline?

[pastel yew]

Like other music

[native geyser]

soundcloud is suported

[hollow linden]

Mine is offline also

[sick bobcat]

guess it crashed???

[pastel yew]

O h

[safe halo]

The bot is offline

[pastel yew]

Welp that sucks

[native geyser]

i do believe there is a shard issue please do not repeat the same issue

[pastel yew]

Why doesn’t it support yt anymore?

[native geyser]

policies i believe

[pastel yew]

W h a

Ok whatever

[sick bobcat]

people loosing too much money on people streaming it for free so YT was like YEET

basically what I heard

[rain current]

bro does probot just need an update

like when this ganna be fixed

[native geyser]

no eta

[sick bobcat]

sadg

[hollow linden]

mine is back online

I am also having a problem with reaction roles not working.

[rain current]

bro fix tha fuckin probot please i was listening to some good stuff

[rain current]

yeah

everything not working probot related

[native geyser]

sir it hasn't even been 5 minutes please be patient

[nocturne flax]

is probot on maintenance or something?

[hollow linden]

I set up the embed and ranks. but you click the reaction it doesn't assign the role

[rain current]

ikik

[native geyser]

well if your bot is offline nothing will work, is it offline for you?

[restive fulcrum]

Youtube's api terms are that you cant use vid/sound/music without ads and its also against discords api terms if you break other api terms and probot obviously wants to stay a Verified bot

[hollow linden]

No it's online now

[muted dune]

give them some time christ

[native geyser]

then try again in few minutes

[native geyser]

#chat-en for future discussions please

[hollow linden]

It wasn't working before it went offline also

[pastel yew]

Ohhhh ok thx

[restive fulcrum]

Ur welcome

[native geyser]

show me your reaction roles module settings please