#support-en

1 messages · Page 32 of 1

honest tendon
#

wouldn't that reset the xp of all the members?

quasi rover
#

no, paste the user id in the target

honest tendon
#

Ah okay, i'll try that

#

It still doesn't detect banned members

cedar skiff
#

Hi Guys, when I use the "/play" command, I cannot hear any sound 😦

#

how to I fix it?

quasi rover
honest tendon
quasi rover
#

May u screenshot the way you typed the slash command?

quasi rover
#

this is not his id, you can copy his id through his discord profile or the long digit numbers shown in the top leaderboard

honest tendon
#

I copied from the profile

quasi rover
#

there's like 3 dots next to each other button on his profile banner

#

this is where u can get his id from

prime wasp
#

the leveling system isn’t sending the level up message to the channel I assigned it to

quasi rover
#

just to make sure, are you aware that it is only for text levels and not voice?

prime wasp
#

Yes, I don’t have anything for voice levels just texts

cedar skiff
quasi rover
#

screenshot your leveling system page please

#

also does the bot has admin perms? @prime wasp

cedar skiff
#

I've used other music bots and it works fine before

quasi rover
cedar skiff
#

not muted and probot volume is at max

prime wasp
quasi rover
honest tendon
quasi rover
# prime wasp Ye

May u try changing the channel? also do they level up eventually or you set their level using the slash command?

quasi rover
prime wasp
quasi rover
# honest tendon

enable developer mode across your account settings i believe u can find it in appearance

cedar skiff
#

ok I fixed it! I changed the output device lol

quasi rover
honest tendon
quasi rover
#

no worries, have a nice day ahead!

cedar skiff
#

does pro bot get music on spotify?

quasi rover
#

no, not yet at least

cedar skiff
#

eh where oes it get music?

quasi rover
#

you can just type the song name, or soundcloud link

quasi rover
#

nvm i was gonna ask u to use /setlevel to see if the leveling up message works quicker but sounds like it don't

prime wasp
#

yeahhh maybe it’s a bug? No idea

quasi rover
#

nah it is supposed to b working that way anyways so it doesn't spam level up messages everytime someone's level has been set

nocturne flax
#

and how i can choose which role the user will become?

lean badgerBOT
quasi rover
#

After u add the reaction click the + next to it in order to select the role

nocturne flax
#

really nice support and really nice song in you bio!!!

quasi rover
#

thank u! Bsmile

forest monolith
#

Hey ^^ I'd like to see the rank of other members, but it only shows this:

#

When I open this PNG file, it shows only a very small white square

native geyser
#

use /credits command on them

forest monolith
#

Doesn´t work. I don´t want to transfer or see the credits, just the rank

#

Oh, now it works

#

Did you do something or has the problem fixed itself ? 😅

summer moat
#

Hey guys

#

i have a problem on my discord server

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i cant see any people on it

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only probot and myself

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even though i know theres 6 people in the server

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can someone help me?

quasi rover
brave zenith
#

please help with nov

lime falcon
#

Hello, I need help in reaction roles section.

#

So I created 2-3 types of reaction roles a month ago
and now I want to add more reaction roles but..

#

on dashboard I can't see option of creating embeds

red saffron
#

Hello I Need Help xd How Can Do this

#

What Command ?

ornate rock
#

cant we buy probot premium no more

#

?

quasi rover
cloud cipher
#

@sullen prism yo buddy, can yiu elaborate $5 probot premium which means custom avatar and name, can you pls detail me.

quasi rover
cloud cipher
quasi rover
lime falcon
quasi rover
quasi rover
cloud cipher
quasi rover
#

yes

cloud cipher
#

less gooo!

quasi rover
# cloud cipher so basically custom bot for the server?

Tier 1

1 - Adjust your music volume
2 - The accessibility to check the action executioner in the logs
3 - Voice Online feature
4 - Link feature
5 - The possibility to unban everyone
6 - An advanced anti raid & protection system
7 - A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds
8 - additional variables to the welcomer such as [inviter]

Tier 2 has the same functions as Tier 1 but in addition you can change its avatar, name and status
and there's definitely more to come

lime falcon
#

Thanks anyways

quasi rover
#

😬

#

no worries

cloud cipher
quasi rover
#

yes

cloud cipher
#

thnkks !

quasi rover
#

no worries, you both have a nice day ahead!

cloud cipher
#

you too buddy!

quasi rover
ornate rock
zealous spire
#

How to disable probot from general

#

Can anyone tell me please

quasi rover
ornate rock
#

@quasi roverall i can see is paying with $$

quasi rover
#

then how do u wanna pay lol

quasi rover
# zealous spire How to disable probot from general

you have to edit each command through the dashboard and add the general chat to the disabled channels list — or you can disable application commands from channel permission settings but this will disable all bots slash commands not only probot

ornate rock
zealous spire
#

Thanks buddy

quasi rover
# ornate rock credits

Premium Tier 1:
Monthly: 1,000,000
Yearly: 6,000,000

Premium Tier 2
Monthly: 2,000,000
Yearly: 12,000,000

quasi rover
#

no worries

nocturne flax
#

what is the point of the credits and how can I use them?

timber helm
#

<@&675070424748654593>

timber helm
nocturne flax
versed skiff
#

how to play music with pro bot

quasi rover
quasi rover
honest axle
#

How set up an roles selection with probot plz?

native geyser
#

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

upbeat ridge
#

is it possible to have one bot in several channels, or more than one instance of the bot (one per channel)

native geyser
#

if you mean voice channels no

honest axle
#

And how i put my message on my server ?(srry lmao😅)

native geyser
#

the first step

honest axle
#

Thx

#

I going try

native geyser
#

alrighty

nocturne flax
#

Hi, is there a way to set colors on automatic responses ? I tried ```fix and stuff but doesn't work properly, is there a different code for probot ?

upbeat ridge
nocturne flax
native geyser
#

you said auto responses

nocturne flax
#

Yes

#

On / commands, manually created

native geyser
#

you can set a color list obviously but you cant make it work with autoresponder

nocturne flax
#

Gotcha, is it worth to suggest that ?

short berry
#

How I can do that whit the welcome message

native geyser
native geyser
short berry
#

Huh?

nocturne flax
#

Thank you ❤️

native geyser
#

yw

native geyser
short berry
#

Wait

#

Welcome <@....> on .....

native geyser
#

are you asking how can you mention someone in welcomer or?

short berry
#

Yeah

native geyser
#

[user]

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its mentioned on dashboard too

short berry
#

Ok

nocturne flax
#

Since i'm here, sometimes on messages of leaving members it mentions @111113392737492 stuff? How can i correct it to actually mention the profile ?

native geyser
#

its about discord nothing can be done, it shows up like that if there are no mutual friends/servers

nocturne flax
native geyser
#

likewise

stray geyser
#

Can we use music bot with youtube links ?

native geyser
#

no youtube is no longer supported

stray geyser
#

Aww

#

Okay then

robust snow
#

is spotify supported for music bot?

native geyser
#

not at the moment

robust snow
#

oh okay

open owl
#

how do i invite prime probot

untold arch
#

<@&675070424748654593>

quasi rover
nocturne flax
#

Guys how to invite bot to your group on mobile?

quasi rover
#

u can't, only servers.

nocturne flax
#

oh

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Then how

#

Cuz idk

quasi rover
nocturne flax
#

K tysm

quasi rover
#

no worries

kind panther
#

hey my bot says he can not play music in voice can some on help?

quasi rover
unkempt yacht
#

How to use command clear in probot?

#

I want to clear massage in my channel but it doesnt work

quasi rover
unkempt yacht
#

Oh okay thank for answering my question, I appreciate that

quasi rover
#

no worries

west tapir
#

Yall got any idea how to get welcome set up

quasi rover
west tapir
#

Thanks

quasi rover
#

no worries

wind briar
#

Can pro bot not play music links?

#

only names?

quasi rover
#

or soundcloud links

dusty flower
#

Hello! We are having trouble with displaying the rank of a user, levelling is working fine because he gets his notifications for it but when asked for rank we just get the image file. It doesn’t happen with other users but him as far as we know, he said he has been trying for a couple of days now.

quasi rover
#

we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@dusty flower

dusty flower
#

Thank you!

quasi rover
#

no worries, have a nice day ahead

woeful garden
#

temp channels doesnt work

#

when i join a vc, the bot makes the channel, it moves me to it but when i leave the vc the bot doesnt delete the vc

#

@quasi rover sorry for ping man but i see you are really active here

quasi rover
#

try /temp time 2

woeful garden
quasi rover
#

both should work but doing it through the slash command might fix it

woeful garden
#

k

woeful garden
#

if i enable it and then disable it again will it work

quasi rover
#

enable it and do the command

woeful garden
#

still it doesnt delete the channel

quasi rover
#

what's the response

#

send me your server in dm please

woeful garden
woeful garden
quasi rover
north cloak
#

can somebody help me

#

in my server probot litterally does not respond

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hes like afk

native geyser
#

what does the bot reply to slash commands?

north cloak
#

nothing

native geyser
#

it will reply to slash commands

rich sable
#

who delete my message >:(

native geyser
rich sable
native geyser
# north cloak nothing

slash commands will always give a response so please let me know what it replies with so i can help you fix the issue

north cloak
native geyser
#

you have to select the command from the list

north cloak
#

wait but what list

native geyser
#

category?

north cloak
#

i mean list

native geyser
north cloak
#

😳

austere haven
#

Hi! We are using probot to listen to music in a channel using YouTube links. Now it for some reason are getting its commands from the wrong channel, not the one that it used to get it from. Is it a quick way to assign it correctly? I am not an admin at the server, just really miss the feature so trying to figure out what is wrong.

north cloak
#

well this happens.

native geyser
#

enable slash commands in your server

north cloak
#

oh

native geyser
austere haven
native geyser
#

its from soundcloud

#

youtube is no longer supported

austere haven
#

Ah, OK... Thanks, but besides that how do I change the channel it gets its commands from?

native geyser
#

the text channel you mean?

austere haven
#

Yepp

native geyser
#

does the bot give an error message when you use the command in other channels or what happens exactly

teal depot
#

Hello. I noticed that there's a recent setting that bans normal members from using Probot commands even when trying to play music. I went to the settings to enable roles to use the command, but people still can't use them. What should I do?

#

And is there an easy way to allow some commands for everyone?

native geyser
austere haven
teal depot
native geyser
#

oh i see what you mean
https://probot.io/dashboard -> select your server -> edit commands -> set enabled/disabled channels (if you dont set anything everyone will be able to use it in all channels), if this doesnt fix it then it should be a discord bug

native geyser
austere haven
native geyser
#

alrighty

teal depot
native geyser
#

i see

#

they dont have issues with other bots right?

teal depot
native geyser
#

alrighty

hasty iris
#

how to make probot join a vc

native geyser
#

/play

hasty iris
#

i did but the bot didn't join the vc

native geyser
#

what did it reply with

hasty iris
hasty iris
native geyser
#

can you show me a screenshot please

#

because the bot is supposed to reply to slash commands even if the command does not work

hasty iris
#

k

native geyser
#

give the bot permissions to join your channel

hasty iris
#

from where plzz

native geyser
#

channel perms

hasty iris
#

k

#

thanks it worked

native geyser
#

yw

modern lily
#

Hi all! Is there a way for Probot to promote certain things at a time.

EG: Show a reminder to people, promote an upcoming event

native geyser
#

not automatically no

tough nexus
#

Hello, I'm trying to set up the welcome message to link channels in my server, how do I go about that?

native geyser
#

check the pinned message to see the variables

tough nexus
#

thanks~

native geyser
#

yw

nocturne flax
#

hey can anyone help me... my probot does not send welcome texts to my discord channel

native geyser
#

can i see your welcomer settings please

nocturne flax
#

come privat chat 🙂

rigid tangle
#

So, I have a small issue: I used another bot to give people roles preciously, but with the project to expand the server, we decided to redo the roles system, specifically adding new one. However, when people react to get roles they already have, it simply remove it rather than give it to them. They then have to unreact and react again to get the role (given they notice the issue)

native geyser
#

it should be because you set the bot to toggle

rigid tangle
#

Unreacting remove the role normally though

rigid tangle
crimson shard
#

how to get pro bot to time out ppl

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it keeps saying that i need to give permission even tho i did

native geyser
native geyser
native geyser
#

this happens to other bots as well

rigid tangle
#

It seems unusual for it to remove the role rather than do nothing

native geyser
#

its set to toggle so its toggling

rigid tangle
#

So it toogle on reation, but remove on unreaction?

native geyser
#

yes thats how its supposed to work

#

other way around also works

rigid tangle
#

Oh, OK, time to do some clean up then, and force everyone to get their roles again

ashen roost
#

Why won't my Probot commands work?

native geyser
#

what does the bot reply with

ashen roost
#

That the interaction has failed

native geyser
#

check the perms it might be discord issue too

ashen roost
#

Ok

nocturne flax
#

premium bots are down?

safe abyss
#

hey

native geyser
native geyser
clear flume
#

Q: how do I put server logs in a channel?

native geyser
#

dashboard -> select your server -> logs module

clear flume
#

Okay

woven jetty
#

yo guys

native geyser
#

yes?

novel smelt
#

Yo

#

Why my bot not working?

lean badgerBOT
native geyser
#

elaborate please

novel smelt
native geyser
#

explain

novel smelt
#

Idk my bot is down

native geyser
#

i cant just know why its not working you need to tell me whats happening

#

is it offline? if yes then say so please

novel smelt
#

Yes

native geyser
#

what is its number

novel smelt
#

It is

#

Alr 1 sec

#

891042192246861845

#

This is number

novel smelt
native geyser
#

👍

#

servers are being changed for premium bots its related to that i asked devs to check your bot should be back online in a bit

abstract crag
#

Sweet

novel smelt
#

Alright dude

abstract crag
native geyser
novel smelt
lean badgerBOT
native geyser
#

i see

#

they're doing a full restart

novel smelt
#

Thanks bot back to online

lean badgerBOT
novel smelt
native geyser
#

👍

small basin
#

so idk how this works but i need help to get probot to greet people when they join

native geyser
#

https://probot.io/dashboard -> select your server -> welcomer

small basin
#

tyy

native geyser
#

yw

lapis fable
#

Was the change to completely remove . commands forced by discord? I liked the both system

native geyser
#

if you mean prefix yes

lapis fable
#

cant even have both?

native geyser
#

nope discord is pushing for slash commadns only

lapis fable
#

thank you

#

that is quite annoying, but not your fault so

tender star
#

I have a problem that i have no idea how to solve 😭

native geyser
#

what is the problem?

tender star
#

I already have 2 other ones and they work just fine

#

but for some reason the new reaction role just wont work

native geyser
#

can i see your settings for that one

tender star
#

yes

#

when me or my admin click on the role it wont work

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we dont get the role

native geyser
#

did you select the same exact message for another reaction roles setting?

tender star
#

heres an image for a role reaction that DOES work

#

looks the same right>

#

*?

tender star
native geyser
#

is the bots role above overwatch role

tender star
#

and so are the other ones that work

native geyser
#

it has to be above otherwise it cant manage it

#

also make sure overwatcch role does not have any kind of manage permissions

tender star
#

its above it still wont work

native geyser
tender star
#

A saint, you are

#

that was the exact issue

#

I totally forgot about that

#

for some reason when I created the other roles that work I knew

#

lol

native geyser
#

glad to hear its fixed now

tender star
native geyser
#

yw yw

tender star
#

m_ 🫡

teal depot
wild zephyr
#

Hey is it possible to add @wild zephyr to the bad words list? I don't want people to be able to ping me

quasi rover
quasi rover
quasi rover
wild zephyr
teal depot
quasi rover
#

@Monzter#4951

wild zephyr
#

I added that to bad words list, but it doesn't do anything

quasi rover
quasi rover
teal depot
#

They tried other stuff. The command list is empty

quasi rover
#

have u asked them to try on another device?

#

could possibly be discord issue because if they don't have the permission to use the command the bot will show them the commands but it'll response with a error message

teal depot
#

I just got news that YT sued a few music bots. Is Probot one of them?

quasi rover
#

we've not been provided with any information about it but all i know is discord have asked bots to stop supporting youtube

teal depot
quasi rover
#

this has nothing to do with play command

#

also they can't use any command meaning it's needles to mention any commands that doesn't work for them

#

just ask them to try on another device, try kick & reinvite

#

i don't believe this is an issue from probot end because like i said if they don't have the permission to use a specific command it'll give a error message when they slash command it

teal depot
quasi rover
#

no worries

spiral iris
#

I was wondering what gives exp in for voice?

#

Just being in a channel or talking?

quasi rover
#

Just being in it

spiral iris
#

Oh okay thanks

quasi rover
#

no worries

spiral iris
#

And I can stay muted right

quasi rover
#

yes

spiral iris
#

Cool!

#

Bc i attend vcs muted sometimes and was curious if that did anything

#

Glad it does

wanton sky
#

How do I find premium prices and plans?

#

Nevermind lol

modern lily
marsh burrow
#

hey, i bought premium but i don't have premium options, when will i get it?

lean badgerBOT
quasi rover
nocturne flax
#

Do you have any machine learning behind your chat moderation features? Oterlu has been acquired by Reddit and now shutting its discord support down.

quasi rover
cerulean finch
#

سايك

quasi rover
#

@cerulean finch #chat-ar

cerulean finch
#

اك

lean badgerBOT
#

:white_check_mark: W1N1D banned from the server! :airplane:

crystal oyster
#

Hello do you guys have a probleme with probot?? Cuz mine is saying "the music is under maintenance" and idk what to do ;-; pls help

quasi rover
#

like it says it's under maintenance give it a while

limpid crown
#

Been having the same music bot issue for past 4hours now :S Anything that helps ?

native geyser
#

read above please

strong crest
#

HI I'm having a problem with the reaction roles, I enabled it in a server and it worked perfectly, but when I try to use it in another server, when selecting the emojis and then clicking to add a role to the emoji, it doesn't show any of the roles in the server.

native geyser
#

drag the bots role above other roles

flat moat
#

"Music is under maintenance, please contact us at the support server."

pls help

native geyser
#

general issue be patient please

strong crest
native geyser
#

yw

pseudo furnace
#

can you show me how much time left so i can send c

native geyser
#

around 12 hours and 45 minutes

pseudo furnace
#

thx

native geyser
#

yw

nocturne flax
#

@native geyser I feel sorry for you

#

How hard your job must be

#

When absolute drongos ask the same god damn question on repeat

#

You’re doing a good job

tall cosmos
#

what happened to the bot? how play music on server?

west aspen
#

Music is under maintenance, please contact us at the support server.

#

Help

quasi rover
#

there's nothing we can tell you except to wait

stiff hemlock
quasi rover
stiff hemlock
#

Music is under maintenance, please contact us at the support server.

#

my sever

quasi rover
#

same answer as above

#

no need to repeat

nocturne flax
wary panther
#

will the bot come till today?

#

or i have to wait till tomorrow

half badge
#

help

warm whale
#

@half badge i just came here bcs of this

limpid quest
#

Help me

warm whale
#

@tender obsidian @native geyser leave lol and fix it XD

storm trout
#

guys untill when the maintenance will be ?

warm whale
#

@half badge to find help about same problem. 2+2 is 4 quick math -.-

warm whale
native geyser
#

devs are working on music issue there is no ETA regarding when its going to be fixed

warm whale
#

i think only fix is to delete that bot

native geyser
#

@warm whale read channel description please

warm whale
#

and wait peoples here to start doing their job corectly

#

going to find another one

native geyser
warm whale
# storm trout chill lmao im just asking

i want to tell u that we have to find another bot XD When moderator and admin give u answer like this its unprofessional 100% ... And devs dont give any info to them is more then 0 of developers and project

limpid quest
nocturne flax
#

@native geyser hi, can you discussion the programmers of probot to do something like when someone do #credits to you, you should allow or denied who want to see your credits because some people have privacy..... idk if u understood

native geyser
# warm whale i want to tell u that we have to find another bot XD When moderator and admin gi...

hi, probot isn't mainly a music bot therefore it's supposed to be quite normal for us to have music issues, we do not force anyone to use our bot and there are lots of bots that focuses on music since i do not use bots to listen to music i can not suggest any bots to you but you can find the stable bots you're looking for on top.gg, also please as i asked above read the channel description instead of filling the channel and making things more confusing for people who just started using this channel to ask their question

nocturne flax
native geyser
#

i dont know if it'll be implemented or not haven't heard anything from devs regarding it

#

we have some plans regarding economy system though can't really say much yet

quaint sentinel
warm whale
#

ahahahahah

#

start working on your

#

and u will not be afraid if someone mention other bots. Your is so bad

native geyser
#

feel free to use the bot you suggested to others :)

#

as i mentioned, nobody is forced to use probot

warm whale
#

ahhahaha

#

when kids make something big but dont know how to control it

#

bye

native geyser
#

have a lovely day

quaint sentinel
#

how can I help you?

#

Unfortunately, it has not yet been added. however, you can add aliases to the avatar command, such as ##avatar or #avatar, and use it as a #avatar server.

How to Add Aliases:
Go to dashboard https://probot.io/dashboard, select your server, then go to utility avatar command settings and add an aliases.

#

yeah I know, but aliases work. That is why I gave you steps to do it.

#

As I said above, it has not yet been added.

#

I'm not sure, but I hope so.

#

yw

nocturne flax
#

I need help i cannot play musci

#

musci it says maintenance .......

limpid crown
#

:-D, so just maybe remove the ''contact support'' part if y'all so bothered bout your customers contacting you constantly over the same problem, no hate just saying.

quaint sentinel
nocturne flax
#

ok

limpid crown
#

When someone clueless sees that error msg and it tells to contact support, obv. thing the guy does is contact support. Maybe ping or give annoucement about the music bot situation so you dont have to clearify it for everyone seperately.

quaint sentinel
limpid crown
#

Indeed, so whenever you are aware of the situation, you can bring it up and ping as much information as you can. ^^ saves up yall nerves handeling this.

quaint sentinel
limpid crown
#

Yess, that is what i was after for, as said, no hate.

quaint sentinel
#

👌

dusk pilot
#

wtf bro why bot is dont work

quaint sentinel
dusk pilot
#

i from poland but this is mean Technical work on the music module is underway, please contact us on the support server.

quaint sentinel
#

It is currently under maintenance, as mentioned. we did report it to the developers. and we hope they fix it soon.

dusk pilot
#

kto pytal

quaint sentinel
#

sorry?

nocturne flax
#

i cant play music on my server , help?

#

it saying :Music is under maintenance, please contact us at the support server.

quasi rover
merry vortex
#

we need to wait

quasi rover
obsidian flower
#

Help plz

#

i've a question

hardy oracle
# merry vortex we need to wait

how long we will be waiting tho. I assume that might be cos this bot got taken down by discord since they are deleting every bot

quasi rover
#

this has nothing to do with the maintenance bro, please just wait since we have no information about it we can't tell u more

nocturne flax
#

hello I allow myself to you because I have your musical boot on my server and that when I try to put it it gives me the following error message: (the music is in maintenance please contact on the support server) can you help me because i don't know what i can do

native geyser
#

hi, music is currently under maintenance please wait

last glen
#

hello im a discord user and i have pro bot in my server and i cant play music,can you please tell me when it is gonna be fixed

native geyser
#

there currently is no ETA regarding that

last glen
#

is the probot prime working

native geyser
#

if you mean for music they're using the same music host

#

maintenance shouldn't take long though

last glen
#

ok

#

thank you for the answers

native geyser
#

yw

gritty jay
#

Hey i was wondering how i could play a playlist on the ProBot, any one knows the commands for that?

hardy oracle
#

@native geyser btw will your bot get taken down by discord? (youtube politics)

native geyser
abstract crag
#

If anything, they’d would simply shut down that specific command or use another service to accomplish that.

feral zephyr
#

Hi, I was wondering why members can't see /rank as it just shows "rank.png" and upon clicking the link, it's just a blank square?

native geyser
#

hi, use /credits command on them and it'll be fixed

feral zephyr
#

It worked, thank you! Is there a way to fix it for all members or can we only do it one member at a time?

native geyser
#

one at a time, this is the only fix for now

feral zephyr
#

Thank you so much c:

vernal reef
#

Music is under maintenance, please contact us at the support server. please fix it

spring ledge
#

little question, trying to put a dj roll to music function but dj roll cannot acces the play command doing something wrong?

lean badgerBOT
quaint sentinel
spring ledge
#

alrighty

tiny dome
nocturne flax
#

can someone help me to fix this problem? "Music is under maintenance, please contact us at the support server. please fix it"

topaz aspen
#

i have same issue

nocturne flax
#

Is there a way to have auto responder respond by @vernal hamlet someone who isn't the user?

#

Oh

#

Sorry ing

#

If anyone wants to know, I found the solution. All you do is \ @ and take what it sends you 👍

native geyser
whole mulch
#

Hello, if I want to play music, it says, music is waiting, can anyone help me?

nocturne flax
#

idk

#

same

whole mulch
#

ahhh, okayy

obtuse badger
#

Hey bro @native geyser

native geyser
native geyser
whole mulch
native geyser
#

yw

cedar crow
#

Anyone can explain why when i add the music bot to the server the bot said its in maintenance at the time,

native geyser
#

because its under maintenance

#

will be done soon though there isn't an exact eta yet

cedar crow
#

No look,i had it in my old server and it works perfectly

native geyser
#

probot has multiple shards

cedar crow
#

Huh

native geyser
#

probot has multiple shards, music issue is not affecting all of them so in some of them its working because there is no issue, for the rest there is an issue therefore its under maintenance for these ones and being fixed atm

cedar crow
#

Ok thx for the info

native geyser
#

yw

barren fjord
#

Kef halkom

unreal wyvern
#

when it will be fixed?

hardy oracle
quasi rover
native geyser
native geyser
hardy oracle
#

so from where music is searched? xD

native geyser
#

soundclould + Bandcamp & Viemo links

hardy oracle
#

hmm kind of smart to get around youtube-discord politics about music bots 😄

#

good move 💟

normal yacht
#

hi

#

i know a people sell credit

native geyser
#

hi, if its in exchange of real currency you can report to RJ#0007

normal yacht
regal escarp
#

how to change probot prefix?

native geyser
#

prefix has been removed only slash commands are supported

regal escarp
#

but i can still play by "`p"

#

and when playing games slash commands does not work

native geyser
#

aliases can still be used, prefix has been removed though

regal escarp
#

ok so where can i set that?

native geyser
#

dashboard -> edit commands -> you'll see a section called 'aliases'

regal escarp
native geyser
regal escarp
#

ahh ok thanks @native geyser

native geyser
#

yw

regal escarp
#

i have set alias for pause "`pause" but its not working in discord do i have to change anything else?

native geyser
#

make sure to save your changes, aliases still work

regal escarp
#

i have saved changes still not working

native geyser
#

can i see what you've set as an alias and what you're using in your server

stray ether
#

Music is under maintenance, please contact us at the support server. <@&675070424748654593>

#

what should i do

regal escarp
#

yes just a sec i'll send ss

native geyser
regal escarp
#

@native geyser should i send SS on personal?

#

or here?

native geyser
#

you can send here

regal escarp
#

see

#

let me know if i am doing something wrong here

native geyser
#

was your regular prefix ` too?

#

before it was removed

regal escarp
#

yes

native geyser
# regal escarp yes

its taking it as prefix + command and not an alias since prefix has been removed you cant change it either so the only thing you can do (until bot no longer informs people about commands being moved to slash commands) is to use another alias (another symbol essentially)

regal escarp
#

ok but i cant use slash command while in game either

#

every time i have to go out of the game and change it

native geyser
#

you can set another alias or change the symbol into something else as i just said

regal escarp
#

ok let me check

gentle bolt
#

Hello ! can you help me, i don't find a command to delete a member who had leave server

stray ether
#

<@&675070424748654593> all the songs playing on probot has this irritating music which is suppressing the lyrics how to fix this?

native geyser
native geyser
gentle bolt
#

it's same things lol sorry im french

native geyser
gentle bolt
#

Ok thanks you

native geyser
#

yw

stray ether
oblique quail
#

it says that the music is under maintenance

native geyser
native geyser
regal escarp
#

@native geyser thanks it works like a charm 👍

native geyser
#

yw

candid zephyr
#

yo why cant i use a link with the bot anymore

#

like i used to be able to link videos that are hard to search for

native geyser
#

you still can but youtube is no longer supported

candid zephyr
#

ahhh

#

sot it has to be spotify or soundcloud link or smth

native geyser
#

soundcloud, Bandcamp & Viemo links also work

unreal lantern
#

i tried to change my profile background but it keep loading

#

i can't see how it will be like

#

#chat-ar

#

<@&675070424748654593> .

nocturne flax
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

frozen pilot
nocturne flax
#

how do i set up reaction roles

native geyser
#

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

jolly hemlock
#

hey is it possible when someone levels up they get a role

quaint sentinel
jolly hemlock
#

is it in leveling because I could not get it to work

native geyser
native geyser
#

yw

jolly hemlock
#

but i tested it when probot said that someone was level one they did not get the role

native geyser
#

they have to reach both of the target levels

jolly hemlock
#

ah ok thatnk you

native geyser
#

yw

tranquil canopy
#

Not work

#

What I do

#

Nothing work

native geyser
#

what doesnt work?

quartz token
#

How often do you guys get messages like that

native geyser
#

please use #chat-en if you dont have any questions regarding the bot itself

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

solar radish
#

Hello folks. I somehow subscribed to the T1 prob sub two times for the same server. Is there any way you folks can remove one or add the 2nd one to the next month for me?

lean badgerBOT
solar radish
#

What is Voice Online for?

lean badgerBOT
quaint sentinel
solar radish
#

Cool deal thanks.

quaint sentinel
#

Use /play to play music. You can also view all other music commands by going to https://probot.io/commands > music category.

neat forge
#

Hey. I'm an admin for a channel and we just added Probot as our management bot. I was messing with the Reaction Roles and found that the typical Discord emojis didn't quite fit what I wanted. I uploaded some custom emojis, is there a way to get Probot to recognize or use them in the embed? I tried the custom name I gave the emoji and the name that popped up when adding the emoji to the reaction.

#

To summarize the issue. I can't get Probot to send the embed message with the custom emoji.

quaint sentinel
#

Hey @neat forge,

To use custom emojis in embed messages, first copy the emoji ID, which can be done by following these steps:
Before sending the emoji, hold it in your text box and place a \ before the emoji's name, then send it in Discord. After that, copy what you get and paste it into your embed message field. It should look like this: !pro2

neat forge
#

Perfect! Thank you so much!

quaint sentinel
covert forge
#

how does voice leveling work? like is it a set rate (10exp/minute etc)

  • is there any way you can see how much exp each level costs
covert forge
carmine yacht
#

is there a queue loop option outside of the repeat command?

nocturne flax
#

<@&675070424748654593> -

nocturne flax
atomic siren
#

how do i play bohemian rhapsody?

nocturne flax
#

do you want to play music ?.

atomic siren
#

tha standard command format is nonfunctioning

nocturne flax
atomic siren
#

yes.

nocturne flax
#

/play song name or link

atomic siren
#

yeah, thats not working

#

thats why i came here

nocturne flax
#

what is the error ?

atomic siren
#

it says "the application did not respond"

nocturne flax
atomic siren
#

nvm chip worked first try

#

chip>probot

storm hare
#

Hello

trail sleet
#

can u play playlists

#

?

storm hare
#

Probot not working in my server

split needle
split needle
storm hare
#

When my friend entered it didn't respond

split needle
#

have your friend actually used the slash commands or just casually send the slash text into chat?

storm hare
#

I don't know

split needle
#

you can just see it

storm hare
#

He joined through link

split needle
#

what do you mean by that?

storm hare
#

I send him link

#

Tp join

#

To

split needle
#

then it has nothing related to this bot

storm hare
#

No he didn't use any slash command

split needle
#

as said, the thing you explained has nothing to do with the bot

storm hare
#

He just join and start messaging

#

I'm new to discord pls u check

split needle
#

Then I can not help you with anything if you don't know the basics

storm hare
#

I send u join link pls check

split needle
#

You may get banned for doing so
And as said, I can not help you if you don't know the basics of the app. Prefer you to look through them first

hazy geyser
#

Is there an issue with the bot?

#

It was working perfectly yesterday

split needle
hazy geyser
split needle
#

to update user info so the bot could generate their profile

#

it's been filed to dev but they have not fixed it yet

hazy geyser
#

Is this a new or recent issue? Cause I havent seen mention of it

split needle
#

it's a quite old issue happening for about a month now

hazy geyser
ivory patio
#

discord raid probot be like

split needle
stark nexus
#

Hey guys i have just a question when i try to play a youtube link it dont work

quasi rover
stark nexus
quasi rover
#

not possible by any chance

stark nexus
nocturne flax
#

How do I invite probot prime

#

IM STUPID IM SORRY

#

DAWODJAWDAWJID

split needle
nocturne flax
#

It says I need to invite the premium bot

split needle
#

it should redirect you to https://probot.io/premium/manage unless the transaction was not through

nocturne flax
#

it just keeps redirecting me to the same page and not showing that I paid

#

Im just trying to set up a server 😭

#

<@&675070424748654593>

split needle
#

so you tried with paypal or credit card?

nocturne flax
#

credit

split needle
#

have you tried directly subscribe to one of the plans or you just tried to add fund to your account?

nocturne flax
#

both

#

Neither works

#

its not my card

#

It says "visa secure" and loads then spits me right back to the page I was on before

split needle
#

I'll ask about this
in the mean time, wait for a while or until it verify the payment and check your fund on your account

nocturne flax
#

ok

#

Ill check back tomorrow

#

If you could, please dm me if or when you get an answer 🙂

brave cave
#

can u tell how to add xp to users?

native geyser
#

/setxp
/setlevel

trim spade
#

can i ask for a support here?

sturdy rover
#

<@&675070424748654593>

native geyser
trim spade
# native geyser yes?

I have the probot prime and im trying to use the "auto roles" feature. and "Assign Role To Specific Invite" isnt working.

I made a specific invitation link and when that person comes in, he will be only applied to have Roles from only "Auto roles"

split needle
chilly grove
#

How to change prefix of pro bot

split needle
#

removed feature

chilly grove
#

Any reply

split needle
split needle
# trim spade i dont get it

beans once asked for support for the same issue
we have discussed and I asked him some favor to do in that time
ask him if he has done that yet

split needle
#

one of your staffs with name changed to edisson

trim spade
split needle
#

it is
but I asked him to grant it a permission to see if it work

trim spade
#

we placed the prime bot on the top

#

and have the permission on it

#

but still not working

split needle
#

I asked him to give it manage server permission
check if he gave the perm to it yet

trim spade
split needle
split needle
#

manage server

trim spade
split needle
#

administrative is full access
manage server is required to see invites in server which I think is the cause

#

manage server only able to change server name, icon and some other things like security and integrated automod

tired lotus
#

is there a way to play youtube playlists

split needle
nocturne flax
#

I'm wanting to use Probot so that users earn additional XP for replying to another user's feedback and for answering technical questions they may have. I would imagine I can attach an auto command to the user reply/tagging feature and keep it in the channels that are meant for that, but I'm not sure how to do that or if it's possible.

split needle
#

for xp boosting, it is not yet a thing but is planned. not sure how it will be implemented
for auto command like, you can use auto responders feature which may works like how you wanted like making the bot respond to set triggers and only work in set channels, or for set roles

nocturne flax
#

Would you mind terribly trying to quickly workshop that and gimme a simple step by step?

split needle
#

go to https://probot.io/dashboard, select the server on the left side, on mobile, it should be in the left bar when tapping on the 3 lines button on the top left
go to the auto responder module on the left bar as well, there you are in the module
tap on add response then set a trigger, this can not be undone after you save so check it carefully. you can make it to respond to messages that contain the trigger word/phrase by ticking on the wildcard option under the trigger box
set responses for it (if more than 1 response is added, it will random the responses. tap on the number icon under the response box to add more random responses)
set enabled/disabled roles/channels. this will restrict bot to only respond to the trigger in enabled channels, and from enabled roles and vice versa
after done setting them up, save the changes and you're done

nocturne flax
#

THANK YOU

#

...to clarify, the response would be where I'd write the slash command to award additional XP?

split needle
#

oh no it will not work like that

#

auto response is not custom command so you can not add any command to it

#

by now, you can only wait for the xp boost option to be real

nocturne flax
#

Oh...so close. Guess I should webhook to a the changelog channel here so I can stay abreast of that implementation. Thanks again!

#

Oooh 💡 Could I implememnt the auto response purely to create a log of users that do this so I can just manually give them the XP until implementation is there?

(that way they can earn the XP and I would just be manually adding it until the bot does it for me?)

split needle
#

I think it will not work like you want since the bot will only respond to users in the same channel and you can not make it to respond to another channel when being triggered from this channel

nocturne flax
#

I know I botched that question, sorry. To simplify: Will all auto responses get logged with the user the generated it?

#

SO I could after the fact see that for example one user answered 5 questions in a week and is owed so much XP?

split needle
#

no as that's not how it work

chilly grove
#

How to change prefix of probot

split needle
#

removed feature as answered

chilly grove
#

No other option?

split needle
#

no

chilly grove
#

Ohk so can we change command

#

Of rank

split needle
#

you can still add aliases to commands so that they could work like how prefixes are meant to work

chilly grove
#

Ohk

nocturne flax
#

If I use the same alias for different commands will they combine? i.e. I intend to give users 3 strikes if they break rules and each strike carries a timeout/temporary ban. I see that warnings work like that, but can I make it to where giving the warning (strike) will automatically initiate the first level of timeout and the next warning will then go to timeout #2?

north lagoon
#

wie schaltet man den aktiven bot wieder aus ?

indigo wadi
#

Can probot announce reward rank?

nocturne flax
#

<@&675070424748654593> .

quasi rover
quasi rover
indigo wadi
#

Oh , ok

quasi rover
mint yarrow
#

Hello why I can't see my rank?

#

<@&675070424748654593>

quasi rover
#

we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@mint yarrow

burnt peak
#

how to make probot saty in a voice channel so when you want to play music the bot is ready

#

<@&675070424748654593>

#

i can speak in #support-ar but too late

native geyser
#

for 24/7 paid versions are required

burnt peak
#

oh

stray jungle
#

how do i invite the premium bot?

#

nvm

lean badgerBOT
lime helm
#

For some reason since the bot switched to slash commands, i can no longer just put the url when typing the /play command, instead i have to manually search for the song, which kinda bum me because it's not always the result i'm looking for and also because playlist are no longer supported ...

#

is there some hope that this will be fixed in the future ?

small orbit
#

is it possible to change the prefix

native geyser
native geyser
lime helm
#

how come it isn't supported anymore ? Probot use to be one of the best bot in term of youtube support

native geyser
#

discord

lime helm
#

no other bot would read my playlist the same way than him, and such great quality

lime helm
native geyser
#

its not a decision that had to be done from our side is what i can say, same goes for removing our prefix and switching to slash commands completely

lime helm
#

that i knew about, at first i though that was great, but after seing the troubles typing through slash command was i regretted they made this decision

#

but the end of youtube support, damn that really suck

#

well thank you for answering my question then

#

and saddened to hear the answer

native geyser
#

you're welcome have a nice day

lime helm
#

same

quartz token
#

I don’t know if it’s possible but is there a way to stop the /play command form playing parts of movies or episodes when your trying to find songs

native geyser
#

ît plays the first result that is found on soundcloud so you can try to put the songs link you want to play (youtube is not supported)

quartz token
#

Ok thanks

native geyser
#

yw

waxen lynx
#

hello, how do I change probot's prefix?

split needle
#

removed feature

waxen lynx
#

ok thanks

jolly hemlock
#

I tried to test the leveling system but instead of giving the person that leveled up the role it gave me the role

native geyser
#

for the bot to give the role people need to reach both of the target levels

jolly hemlock
#

i only set text

#

and i gave the level needed

native geyser
#

ask them to send a message

jolly hemlock
#

i did

native geyser
#

the bot is only able to update stats when text xp is gained so when that person sends a message and gains text xp with it it'll give the role, ask them to send another message in few minutes and confirm that they gained xp

jolly hemlock
#

ok thanks

#

i will tell you if that resolves the problems

#

thank you the problem was fixed

royal parrot
#

can we still use discount coupons?

rancid sleet
#

quick question, in logs there's one called servers invites, what does it do? like is it to see who invited someone?

plush urchin
#

How to inv perm bot?

native geyser
vapid stone
#

I'm new to ProBot, how do I get it started?

royal parrot
rancid sleet
native geyser
royal parrot
#

boo ?

native geyser
native geyser
royal parrot
#

thx

native geyser
#

yw

fleet elk
#

@native geyser

#

i want to give all my server members the role, before was #role all
and now?

native geyser
#

/role multiple

fleet elk
#

tysm

native geyser
#

yw

obtuse badger
#

So bro no one see mu suggestion

royal parrot
#

I can't use it boo is not valid

weary marsh
#

when i type the command /rank i get a png data and no picture, whats that?

obtuse badger
#

<@&675070424748654593>

quasi rover
quasi rover
tall cosmos
#

how to add a message

quasi rover
#

have you sent the embed message into your server? @tall cosmos

weary marsh
#

Its working by a few persons, but thx for the enlightenment

quasi rover
tall cosmos
#

thanks

quasi rover
#

no worries

tall cosmos
#

can you tell me how to make the color of the role by reaction through probot?

tall cosmos
#

like participants click on a role, and get a certain color on this role

quasi rover
#

you can change the role color by yourself through your server settings, this has nothing to do with the bot

whole cedar
#

Does the /play command not consider links? tried pasting multiple spotify links into /play and always comes back Not Found.

native geyser
#

spotify isn't supported yet

whole cedar
#

oh, googled where the bot got its music from and it stated soundcloud and spotify, wheres the music sourced from then?

native geyser
#

soundcloud

whole cedar
#

ah ok, does it not take from youtube as well, pretty sure weve had it playing stuff off there

#

yeah, it cant just be soundcloud, we're playing stuff now that isnt on soundcloud

native geyser
whole cedar
#

ok, is it in the works to get spotify as a source?

native geyser
#

it was planned however there isn't an api that is getting music directly from spotify therefore even if spotify is supported it means another music source will be used the bot will just recognise spotify links, since youtube is no longer supported i'm not sure

onyx perch
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For some reason only people with the administrator perm can use /play, is there any way I could fix that?

whole cedar
#

bot randomly skips songs every now and then and instantly goes a minute into the next song.. not sure why

nocturne flax
#

@native geyser
Someone asked me to help him and invited me to his server asked me to write a command that belongs to his bot and somehow my credit disappear,please if you can help me get my credit back i would be appreciated🤦💔

quasi rover
quasi rover
quasi rover
obsidian sluice
#

Hi, is there a way for probot to run twice in the same server?(so two people can run music in different voice channels?)

#

(Or a way to run or without letting the second interrupt the first person)

quasi rover
#

not possible for discord bots in general

#

meaning it can only work in 1 place/voice channel

nocturne flax
quasi rover
#

and why would u do that?

obsidian sluice
quasi rover
# nocturne flax 🥺 🥺

it's a premium version of probot, he has created the alias +coins to change the way of typing the command which means there's no way to return it back to your account

nocturne flax
nocturne flax
quasi rover
#

what kind of assist is transferring someone coins whatever it belongs to

nocturne flax
#

U should do something to this scammer

quasi rover
#

just be more aware next time, still there's nothing we can do sorry
all you can do is reporting it to discord

quasi rover
eager timber
lean badgerBOT
quasi rover
#

if your main language is Arabic then don't come to the English support as well

#

and behave 🙂

quasi rover
#

now if u don't have any questions please head to the chat

obsidian sluice
#

Hi, I wish to stop other users from using probot music in another channel while someone else is already running an instance. How can I do this?

quasi rover
#

currently the only way to make that happen is to allow using /stop command only to specific roles who can have the access to disconnect and use the bot in another voice channel

#

otherwise is not possible, everyone can disconnect it anytime he runs the /stop command

obsidian sluice
quasi rover
#

nope

#

it'll give an error saying that the bot is running in a different voice channel

obsidian sluice
#

Oh great thx

quasi rover
#

no worries. Have a nice day ahead

onyx perch
quasi rover
#

then may i ask what is the bot response?

onyx perch
#

he doesn't respond to people without administrator at all

quasi rover
#

that's because they've not selected the command from the slash commands window which should pop up to them while they're typing /play

onyx perch
#

that's the thing, it doesn't show up for them

quasi rover
#

kick & reinvite the bot

onyx perch
#

I'll try that

quasi rover
#

if still, make sure you don't have this permission disabled as well from channel settings

onyx perch
#

It works after I kicked and reinvited it, thank you

quasi rover
#

fair enough, have a good day

coral eagle
#

Hello, I want to ask you, if i can somehow change the / before writing the command to someting different ?

quasi rover
#

unfortunately slash commands were made by discord so you cannot change it

coral eagle
#

so it cannot be somehow changed to "!" ?:(((

#

with some command ?

quasi rover
#

you can create aliases to each command which is another way of typing it in your server like sending just "profile" instead of "/profile" but this won't pop up the same commands window as it does when you use the slash

coral eagle
#

oh okay.. nevermind

#

but thanks mate

quasi rover
#

no worries g

gentle matrix
#

So, I have the premium bot and wanted to change the name and profile picture in the dashboard, but for some reason it doesn't update the bot on the discord server.

lean badgerBOT
quasi rover
gentle matrix
#

ok, I'll try it

#

So the username worked, but for the profile picture it always response with the rolling eye emote and says 'object response' and i tried multiple urls including with the image format ending.

quasi rover
#

May you try uploading this avatar anywhere on discord, copy the image link and use it the command?

gentle matrix
#

ah that worked. ok thanks! and have a nice day

quasi rover
#

no worries Bsmile

tidal frost
#

Hey

nocturne flax
#

Hello Support Staff;
I am using the ProBot currently and i am facing the Problem that the Bot is not able to Automaticly Delete the Command messages. Can Somebody asisst?
Thanks in advance 🙂

late compass
#

hola

native geyser
native geyser