#support-en
1 messages · Page 31 of 1
why is this a thing now?
just type the song name without links or use soundcloud link if you wanna play a playlist
I know, but why did this get changed?
due to discord reasons
heya I am unable to check the 2nd page of /top leaderboard
please copy the slash command you used and paste it here
the thing I typed was
/top text day 2
give it another try
sometimes it responds with this message when it has a little bit high ping which makes it late in responding so it gives an error instead
Hey, what i should or maybe what i can do? I try to get in the Dashboard but its Loading and Loading again over a long time. I try other Browser but i dont open the Dashboard for me
do you have any other device to try on?
i try it in 3 brower. the problem more is its loading around 5 min then working. idc why it is like that atm
i had think first its my router or some problems with my computer/internet
but its not
device not browser ^^
oh brainlag and my english sucks
meaning does it work on your phone?
yeah its loading faster.... but it make no sens xD i just startet my pc and open first browser to check something in the probot
and i have also other question. I remember that i not only use the prefix "/" . we also used &. did something changed what i missed?
probot no longer supports any prefix but just the slash / according to discord decisions for the verified bots
hm sad that not works
how to i send a reaction role embed message into a channel? there is no choice for this
pls ping me when u reply, thanks
are you done with writing the embed message on the dashboard?
yes
there is a broadcast (send) button at the bottom, you click it and select the channel then click send new message
yes please
you mean click on embed messages?
yes
fair enough, did you use the "send new message" at the bottom?
yes and it didn't come up with reaction buttons
yes because you have to select the embed message you've sent through the second option here from the top
where it says "choose a message"
when i click that it only shows "Select a message"
send this embed message again then
have u saved changes after selecting the embed from "choose a message"
i told you, when i clicked "choose a message" it didnt show any of my embeds
yes but it should show the message you just sent here
try refreshing your browser ig
no worries, have a good day/night
Is there any Option to change that Probot doesn't respond to the Prefix "?" when i use it for other Bots?
probot only works with slash now
/
Yes, i know. But if i want to use the command ?help for an other Bot he responds too. Is there a way to deny this?
oh i see, looks like your last bot prefix was "?"
unfortunately it looks like there's no way to fix it atm but I'll make sure to report this to the admins so they be aware of it
Okay thank you^^
no worries
Hi everyone. Sorry to bother but I completely forgot how to add colours to the bot! lol
Every time I do it I get the same reply
Hi <@&675070424748654593> , who can give me all this variables, I can't find them anywhere, please! 
welcomer variables
[user] ~ mentions the newcomer member
[inviter] ~ mentions the inviter (vip only)
[server] ~ server name
[userName] ~ just says the newcomer member name
[inviterName] ~ just says the inviter name (vip only)
[memberCount] ~ amount of members reached
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
auto responder variables
[user] ~ mentions the member who typed the trigger
[userName] ~ types the name of the user who typed the trigger
[invites] ~ types the amount of invites you've reached (vip only)
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
embed messages variables
text ~ creates a hyperlink
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
thank you so much !! < 3
Yw <3
@lean badger u istiyorum volkana vermişsiniz
How do I change the command prompt? I had it as #, but Discord changed it so we can only use /, but Probot still thinks it's # on my server.
What do you mean by probot still thinks it's #
We already do have slash commands and # is being removed so you should be able to use slash commands at the moment
Probot
Heya, should be a quick one, been struggling to find an answer for this. The person in charge of managing ProBot on our Discord server unfortunately left so I've been given the job of taking over it's administration. However, I can't seem to get the server to appear in my dashboard despite being granted the admin role. I'm trying to figure out the exact permission that role requires to be able to access the bot on the dashboard. Alternatively, is it possible that access to the bot is still in the hands of the old account and it would need to be removed and re-added?
EDIT: Server owner granted me the Administration Permission directly and that opened up access. Was hoping for a way around that but that's fine. 🙂
Hey, jumped in cuz my group had a question. Was there a change to prob that that stops us from using links?
<@&675070424748654593>
I’m not fully understanding your question, but I think its related to the /play command.
There has been a change where youtube links aren’t supported any more, you can use SoundCloud links tho. Hope this helped. 
Oh ya that was it, sorry for the poor wording
Hello i buy probot prime with paypal but i don't receive any things
please can you check it
I assume the payment is still pending from PayPal or has been declined. Please double-check it.
hi. can i reset the completely leveling system instantly?
Yes, /reset command
Check your dm bro
👍
Hello
Hey. It seems that the "/rank" command is generating a .png fiole and not displaying a user rank. What is wrong with that? Am I missing a permission or is is a bug?
I can see that only people with admin privelages are getting their XP cars shown.
we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@empty yoke
So if I mentione them in a credit command then they can see their XP cards?
yes
Hi, does pro bot work with spotify? it just comes up with not found if i tell it to play and i post a link to a playlist or to a song
hey, unfortunately we only support song name & Soundcloud links. More platforms will be supported soon.
ok thanks
you're welcome
hi, im new to using bots, how do i make it so only certain roles can use commandss like playing music?
nevermind
thanks
How change the prefix pls ?
Go on probot's site, go in musique and "rôle DJ"
not possible
Hello, I have an question.
what's wrong with the probot. I have to use the slash command and not allowed to use a normal prefix?
Yes because prefix has been removed due to discords request
Reaction Roles doesnt work:
Created Embed, Posted it, Created Reaction Roles, Connected Embed to roles, saved but nothing
(Doing it via website)
Hello
I have a question about the utilisation of probot in voice stages
I don’t know if it’s relative to the bot or the stage channel, but in the servers which I’m in, the bot need to be kind of activated by a mod when playing music
Do you know how to do it ?
Can I see your dashboard settings for reaction roles
Does it work for normal users in non-stage channels?
Does the bot have required permissions
will check it
Nope the bot seems to be locked on the stage channel
all good now thx...
What does the bot reply with to normal users in that case
If you try to make it join another, he wont and will tell you you must be in the stage channel named x
« you must be in X to use that »
It's because the bot is currently in that channel and unless you move or disconnect the bot you won't be able to use that command in other channels
Ooh
It's not a stage channel thing it works the same way for other voice channels too
Yw
@deep sierra if I knew a discord bot DEV interested in joining a team, how would he apply to assist?
We noticed that you are a premium user, for faster response go to #premium-support
We don’t hire for full-time jobs yet, we do hire for part-time remote hi@probot.io
We noticed that you are a premium user, for faster response go to #premium-support
How did you put emoji on the description tab? I want to put an emoji so I can organize well the things I want to put.
The emojis in the picture @PEKKTAS sent are default emojis, you can either search for them in Discord and copy and paste them into the description, or search for them on Google.
If you want to add custom emojis, put a \before the emoji name, then send it and copy its ID
Oooohhh thanks @quaint sentinel . I'll try now
You're welcome!
Hello I needed help regarding my rank in my server it never updates and whenever I check my own rank it just uploads a file 13 bytes and nothing is in the file.
Hello! Can someone tell me how can i change ProBot prefix?
I needed help regarding my rank in my server it never updates and whenever I check my own rank it just uploads a file 13 bytes and nothing is in the file.
<@&336913504051265537>
Yo what are the bots prefixes, and why can't I level up and it just says 13bytes everytime I try to see my rank
<@&675070424748654593>
Use slash
And to temporary resolve the rank image, try using /credits and check the rank again
Try using /credits and check your rank again
Also next time don't ping mod for support
Removed feature
Use slash for now
What do you mean auto bot?
Auto mod
It has
Go to https://probot.io/dashboard, select the server on the left go to the automod module and set up what you want in there
i’m having problems with commands, it says the application did not respond
its also becoming problematic as we have a points system set up and we cant get access to it
can you go into a litte more detail please
that's the most I could
just use the /credits command in either your server or in #commands and try using the rank command again
let me ask dev if this is a problem
slash is giving more difficulty to users and developers but we're forced to use it so we have no other choice
Hi! We have a similar problem, but the slash command is not working for a small percentage of our users.
It's been an ongoing issue, sorry for not flagging it earlier.
But it's been inconsistent (the same users but seemingly random set of users)
Hey, I want to inform you that the "temporary channels" can't be tuned off after I turned it on. Anyways. As I switched it to on and joined the selected channel the whole server category just got deleted. I hope you will fixing these bugs ASAP because this can cause trouble for some server owners. Thanks :D
Hi there, I understand there are changes to /play command etc., but is there a way to at least show the URL or link of whatever it plays? It's now harder to go back and copy old commands.

Hi all, I need help with making probot mention a specific channel in the server as part of a welcome message. Is there any way to do this?
<@&675070424748654593>
<#channel ID> 
youtube links is not supported any more due discord , you could use the song name or use soundcloud url
Yeah I know we can't use YT links anymore, but can probot display them? instead of imbedding them in the play command
thanks for informing us !
no
OK thank you
show me the bot response when they use slash command
yw
write the channel id in the welcome message
for example: <#channelD>
We noticed that you are a premium user, for faster response go to #premium-support
pls read the channel topic before helping
i already answerd him !
oh i didn't see it
its a database issue due pressure
And it happens to only a select few people? While others are still able to use it at the same time? O.o
It still happens when they try another day, is it the same thing?
i will try to inform the devs about this issue , thanks !
Thank you, hope it's an easy fix.
yw 🌸
hey guys, are there anymore variables that I can use aside from [user], [oldLevel] and [level] in the text leveling up message. Is there a documentation?
Next to the selected section on the left you will see Variables
here?
no , the levling system right now has these variables
[user]
[level]
[oldLevel]
i hope that the devs add more !
oh I see, thanks for fast answers
yw
example
ohhh thanks for this
yw 
Are there currently any ways to edit the leaderboard exp manually?
Changes member's xp
/setxp [action] [user] [xp]
/setxp add @cosmic elk 500
/setxp add @cosmic elk 500
/setxp remove @cosmic elk 500
/setxp remove @cosmic elk 500
but you can change the amount xp of a user
hello my problem is that why option are not desactivable
known issue
oh okay :(
because i have bug/conflict with other bot ;--;
oh i have resolve that ahah goodbye :)
m - minute
h - hour
d - day
w - week
mo - month
right after numbers like 5m 6d 12w
OK I have a bug is that I do not see my rank but for the other ranks it works
Hi, when someone from my server uses #rank or /rank, the bot does not show the image. It sends a file named rank.png, and when I open it, I see nothing
Can someone explain me why this is happening?
<@&675070424748654593>
same for me
it works for me and other members, but when he (one of my server members) uses the command, it does not show the image.
it's same when I or someone else try to view his rank using /rank <user>
we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@llll.llll#0700
oh okay I'll try
THANKS YOUUU
It works! thank you!!
no worries, have a nice day ahead
you too💗
Hallo, I'm just curious again xD, are these two (txt and vc) the "global rank system"? Thanks!
<@&675070424748654593> ok simple question, how do i add my youtube playlist to the music queue? every since they updated the play command i havent been able to add youtube playlist
youtube is no longer supported
How to do the / color
why has god forsaken us
does youtube hate music bots or do music bots hate youtube, why cant we all get along
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w
Now you are ready to use these colors.
/colors
Shows the colors list
/color number
Choose/change your color in the server.
to remove your current color: /color 0
how i can change prefix ?
youtube's end
removed feature
ohhh okay okay, tysm for the info, have a great day or night !
oh yea now that's been mentioned, why was the prefix removed?
discord asked us (a verified bot) to
more information can be found here https://discord.com/blog/welcome-to-the-new-era-of-discord-apps
ohhh, alr! imma check that oit later xD thanks again for helping 😄
hey
how can i help
hi. im trying to implement the colors feature but i dont know where to set the actual available colors
oh nm i just found it haha
how to change the prefix ?
you can't, slash commands is the only way to interact with verified bots
tks for ur sp
np
i cant find it , why ?
<@&675070424748654593>
try #help
Hello, I need help with accessing the website
sure, how may i?
Hi, I'll send a screenshot
okay
Copy-pasting from reddit post: I can't access the dashboard for some reason. Not sure what the issue is, I've had it for a few days now. I'm on mobile and use Chrome. I visit the website, it loads fine, tap on Dashboard and the three loading buttons in the pic appear. Then it just never loads or switch to dashboard, it's stuck on the three buttons bouncing.
My internet connection works fine, I've clicked out and reloaded the page several times and the website always load back, but it never lets me access the dashboard. Was told to clear cache, and I did. I tried using a vpn and it still won't load the dashboard. Is there something else I can do?
if you have another device it should work, as for this one i have reported the admins and unfortunately haven't got a reply to solve this yet
maybe try restarting your router, different browser or anything that could make any difference
Ah, I don't really have another device atm, and I'm on mobile data not wifi
Any idea what the problem maybe? Never had this issue before with my browser, it's very recent
no idea sorry
help
i tried to get my probot to play music but it says it adds it to the que and doesnt play any sound
how do i fix it
how can i repeat a track with music?
try /stop and play it again
ok
/repeat — repeats the current song
still not working
yes but it cant repeat the entire track?
not possible yet sorry
ok
I'm pretty sure this is a problem from your end, ask your friends to try and it should work for them
yeah ok
please ask your question right away, if you don't have any head to #chat-en
no it's not allowed here
no, please head #chat-en if you don't have questions about the bot itself
Can someone tell me why i can't put YouTube link to play music on bot?
Youtube is no longer supported by probot as it shouldn't be either for any other music bot due to some terms
you may only type the song name or use soundcloud links
okay, thank you for answer
no worries, have a nice day ahead
u2 ^^
Hello
Updating the browser worked. All's good now.
Thanks anyways @quasi rover
every time i try to use a command it returns this^
also i had to censor name cuz bad word
hello, how to add emoji to embed message?
ProBot's new slash command for points does not include an option to view any page other than the first one. Is there an alternative way to see the other pages on my points leaderboards that I can use as a temporary solution? Image attached.
Also, as a side note, the filter parameter does not work properly. It displays the same names even with a filter. This is also shown in the image I attached to this message, as almost nobody on the leaderboard has the "[HR] Lieutenant" role in our server. Thanks.
<@&675070424748654593>
hello I faced a problem with not being able to add picture or gif into my auto responder without having an URL above it, is there is any solutions to it? And also is there is any limit in auto responder?
<@&675070424748654593>
send \:emoji_name: in your server, copy & paste the id which pops up in the embed msg
still isn’t working
then try later, maybe kick and reinvite
i’ll give that a shot
I'll let the admins know, it should be fixed in the next bot restart
OK, thank you.
the response should only have the url and no other letters
is there is limit?
the slash commands have never actually worked for me in doing anything actually. i just kicked and re added the bot and still nothing
no just add the url alone in the response if u add any characters with the link it will show, this is from discord
thank you so much
Try updating discord then
i updated earlier today,,,, also the only commands that are working are ping and help
same issues on the pc btw
does any other command work like /profile /credits
nope
have u tried to kick and reinvite?
yep
try again later then it must be lagging
Hi, Probot reaction roles dosen´t work on my server, i tried to kick and re invite, he is at the bottom of the server roles list, on the website i can´t even pick wich role the bot should give the persons
found the problem ^^"
reaction roles still dosen´t work
Is the bot's role position above these roles you selected or still going to select?
don't use yt link just type song name or use soundcloud link for playing a playlist
#c
made it now above and it works again, thx :3
#credit
how do i change the prefix
you can't, slash commands is the only way to interact with verified bots
I’ve seen some use cases that I’m having trouble finding documentation on how to implement. First is reaction role assignments. Second is verifications. Any help please?
for reaction roles; first of all you gotta send a embed message by creating it via the dashboard and sending it into your server
then you'll have to select this embed message you just sent from "reaction roles" module and then add the reactions under it
as for verifications this is not something possible with probot
Thank you
no worries
alright so automod is not deleting links, even though probot has perms
but not admin perm
it ignores those with administrator permission in case it was u sending the links
no no
i meant normal user
sending youtube link for example
and not getting deleted and it's not whitelisted
then it can't read this channel and or manage messages at least
double check the permissions
hello it would be possible to put back the commands of the past on probot? example of music commands; #play/#p #queue #search #stop #volume #pause #resume #np/ #now_playing #skip #s #repeat #shuffle #seek #24/7.....please
(/play no 😦
So I’ve set up the roles and the embed. Confirmed the message is present. But there’s no roles popping up when I try to add them. Confirmed that the test subject isn’t getting the roles added.
hi i need help
I see a banner for a code to use to get 25% off for orders on your website but when i try to apply it on an order it says that is invalid.
I know the solution
Tell us more.
No sorry, verified bots are only allowed to use slash commands now
refresh your page
::((((
Browser? No joy there.
use another browser
it's a waste of time. /
#s
:no_entry_sign: You must join a voice channel to use that!
Aliases still work like #p as well
?
tried switching browsers too.
Change the bot role position to the bottom then to the top again
Are you referring to the position inside the discord roles list?
Worked. Thanks.
no worries, have a nice day ahead
Is there per chance a way to add conditionals based on the existence of another role?
I'm not sure if i get what you mean but since you can't find this on the dashboard then it's not possible i believe
Wish list item for the dev(s) then. Thanks!
When I try to add a welcome image to the channel it dosen't show up. But text shows up on the farewell channel when the person leaves
What will happen if you mute someone for a long time and there is a problem like last time the bot became offline Will the time keep working and the counting does not stop ?
<@&675070424748654593>
<@&675070424748654593>
How do you loop a song?
/repeat
Yes it won't stop
try another image with less than 3mb size
it's no longer supported, just type the song name or use soundcloud link for playing a playlist
@vernal narwhal #1008159189664800778
okay thanks mate
And the ban ?
yes
Thanks
No worries, you both have a nice day ahead!
how to make the bot give out a role when mute or warn?
Can't find our server on dashboard / our users cannot use probot's command anymore, only moderator can
idk whats the problem, can help?
when u mute it gives the muted role automatically and u can't make it for warns
how to choose mute role?
make sure u are. Logged. Into the right account and make sure u have admin perms
or bot create that role
the bot creates the role
okay thanks
i'm logged in right acc for dashboard, the bot has own role with moderator toggled
kick and reinvite the bot also what are the commands does not work for the members?
@quasi rover توب الكردت لو سمحت
#support-ar
عربي انت لو اجنبي ؟
#support-ar?
ها تمام
wait sorry channel setting was the prob
thank lot tho with love
No worries
@quasi rover سؤال بسيط ياخي عربي لو اجنبي انت ؟
:white_check_mark: Changed roles for ْicy, +Only Arabic
how to change bot command prefix?
you can't, slash commands is the only way to interact with verified bots now according to discord decisions
i cannot use the /np command since its interfering with carl bot. what should i do
It is /now_playing
ok ill try that
still getting “application did not respond”
send me ur server in dm
how can i put links and not song names
you can't, youtube isn't supported anymore but however you can use soundcloud links
@nocturne flax please don't share these cases or links here we are not responsible for that you can apparently see that this is a bot support server and not somewhere to take care of discord business
if u don't have anything for probot head to #chat-en and please don't share images with links in it
why is it no longer possible to put the music directly with a link?
Youtube is no longer supported as it says in the response message you can either type the song name only or use soundcloud links if you'd like to play a playlist
ok tkx
no worries, have a nice day ahead
keeps restarting wont play a full song
try changing your voice channel region & make sure nobody's disconnecting it manually or through /stop command
only 2 of us on now and was doing it with only one person on as well
ight then try changing the channel region
ty we will see
send me your server in dm if it still occurs as well
nope still keeps stoping and restarting
dm then
Bot dosnt react at all >.<
kick both premium and free bot then ask your premium bot owner to reinvite the premium through https://probot.io/premium/manage
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
still the same probs
We noticed that you are a premium user, for faster response go to #premium-support
i just noticed it's happening to more people so please give it some time, it should be fixed anytime soon
👍
My friends don't have permission to call the bot, how do I give them permission?
what is the bot response?
type #stop
/stop
read the channel description
alright sorry
how ican get transfered amount f credit with discord.js
you can only transfer credits by using /credits command
you cant edit bots files and stats
Any help?
try updating your browser or use different one
Hey 👋
Leveling system doesn’t work properly ig.
Set up text&voice level roles but roles doesn’t assign after special level reached
Hey, i guess you have set both text & voice levels in 1 spot for the same role reward which makes it so they have to reach both text & voice levels in order to obtain the reward
if you wanna make it text OR voice then create 2 rewards by selecting the same role. as for the first reward set the text to 5, voice to 0 — for the second reward set text to 0, voice to 5
hopefully this makes it more clear to u
Hmm can work ig. Thx
no worries, have a nice day ahead
How do you set up music?
is the proprotection bot not working ?
music commands can be found by https://probot.io/commands
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
But how do you add it to the channel
this is probot support server we have nothing to do with the bot you mentioned
like it says in the commands page
/play song_name
is not yours ?
nope
does your bot contain any type of protection
it's for premium
Hello, is there a way to "reset" the bot without losing any customization in the dashboard ? Because Probot won't send welcome messages even if enabled :/ Thanks !
please screenshot your welcomer page settings
@quasi rover
- enable image
- select 'send to a channel' option
- select the welcoming channel
- save
- disable image
- save
try this ^^
Thank you so much !! Just did what you said and it's working ! Thanks !
no worries! have a nice day ahead
Ty !
I have a question.
How can I mention someone in embedded messages?
<@userID>
is it possible to give access to the dashboard to non admin users of a discord?
Lol, I tried exactly this, and it didn't worked... Seems like I forgot to save or something....
Thanks.
nope
I made a reaction embedded post. It posted but the reactions are not being added. I have resaved reactions, I have edited and resent the message.
ENG : is there '' change language '' setting? KOR : '언어 변경'' 설정이 있습니까?
Have you selected the message from the reaction roles settings?
/setlang language:korean
<@&675070424748654593>
First you must join a voice chanel then use command :
/play song name or song link
So I'm new to this whole thing my members said a reaction role would be good for the server and make it more fun but I am so confused on everything lol I know you have been using slash commands but when I am not sure how to set up a reaction role
I have quite a few members of our discord that get this image when they try to check their rank:
<@&675070424748654593>
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.
Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).
https://i.imgur.com/NK4xOTC.mp4
known issue
tell them to use /credits command and check their rank again
Thank you I'll give it a try
YES! That worked. Thank you!
there is currently no youtube integrations right?
Youtube is no longer supported as it says in the response message you can either type the song name only or use soundcloud links if you'd like to play a playlist
wait for someone else to answer who knows this topic better
soon
我是雨恩
hey guys, the /roles command isnt working in one of my servers, just responds with 'the application did not respond'
any idea how to fix this?
is it the free bot or the probot prime version?
try again, this error occurs when it's lagging a little bit
send me ur server in dm
Q! Is there a way for Probot to list members in a specific role?
sorry wdym by listing them?
For example I want to see who are in the MOD Role
i see, unfortunately this is not a thing yet
Ok thank you!
no worries, have a nice day ahead
For some reason the bot returns this error when using the /roles command
All the other commands work fine though
This happened ever since the move to slash commands
we've knowledge of this error, please create an alias through the dashboard temporarily till it's back to normal
aliases is another way of typing the command — https://probot.io/dashboard > select your server > utility > edit /roles command
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thank you 🙏
no worries, have a great day
Does it take a while for the new alias command to appear on the slash commands list?
it won't appear on the slash commands list, if you add like "test" to the alias then sending just "test" in your server will give the same response of /roles
Oh got it, yup it works. Thank you again.
no worries!
Guys
How can i make my bot chat
like if i say bruh then my server probot would say lol
https://probot.io/dashboard > select your server > auto responder
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Question: i am trying out the music module of pro-bot. While searching for song/video title to be played/added to queue works, it can't use YouTube link or Spotify links.
Tho it works with youtube music links.
Question: if i tag a role in a embed how can i make that role in the color it has on the server ? All the roles i tag are blue-ish in color
youtube isn't supported you can only type the song name or use a soundcloud link if you wanna play a playlist — spotify is getting supported soon as well
you can't do that inside an embed message, this is from discord end
Thing is:
I searched for a YouTube video to be added to queue, and it was found.
Using YouTube music links adds the right song to the queue
Why won't normal yt links work? Is due to the change to terms from a while ago that made all music bots break?
Also, one last question: how soon will Spotify be supported?
And can i give a word a color in an embed ?
we've not been provided with much information regarding this but as far as i can tell no youtube links will work and soon enough they will remove the youtube from the search engine of the play command
as for Spotify there's no eta
no you can't
Ok. Thank you for the help.
no worries, have a great day ahead
Thanks
no worries. Have nice day
Is there a Muslim here?
Hello does someone know why I can't see my rank card ?
U should be able to, now
thank you really much 🫡
No worries
When we do /lock command, why does it not deny messaging in that channel?
gotta go through the roles and remove that perm manually.
I thought that command does it automatically
We noticed that you are a premium user, for faster response go to #premium-support
it denies sending messages for "@everyone" only. If u have any other roles in this channel permission settings u must set its send messages permission to /
and how do we do that?
like i said from your channel settings set every other role send messages permission to /
u want me to activate slash commands for where the bot is?
no mate, / is the middle option between ☑ and ❌
does it even respond to your lock slash command?
it comes up with the message its been locked but the channel is still messagable
because u have administrator, how about others without this permission
Can they still send messages?
yes dude, y i came here for support
screenshot your channel permissions please
I don't why but ony some people can access slash commands in my server
Hello, is it possible to amend the prefix from the slash command?
check role perms
prefix has been removed
Thank you.
yw
They can use other bot's by slash commands but except probot
Umm
<@&675070424748654593> sorry
I can't figure it out so
my reaction roles aren't working :stare;
it let's me send them out but the reactions aren't applying 🗿
screenshot your reactions role page
But hey how can i setup texts like if anyone say hi then bot will say whatsup
Like how this probot responded
Hi
Hello
Like i said from the dashboard, auto responder module
Um k
my Discord account was banned for no reason, and it had 13 million credits. I just want to contact Dreamex, so that he can transfer my profile to a new Account please
@quasi rover
I hope so
not possible
I lost 13m !?
u are responsible for ur account we can't give it back
your issue is with discord not us
Click edit on the one not working and screenshot
none of them are working lmao
they send out but when people in the server try using them it doesn't give them the roles
Is probot's role position higher than the roles u selected?
then can u please click edit on any of these and screenshot
kick and reinvite the bot
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
is there any way to give xp for leveling roles ?
any news on this?
/setxp
/setlevel
they're available to use
they work now? cool man thanks alot!
yw
How much time I need to listen music to get 10 points in leaderboard
Hello
Any helper here
Hellloooo
We noticed that you are a premium user, for faster response go to #premium-support
@nocturne flax
there's no specific time and since it gives random amount of xp there's no answer for that
because it gives tens only, but still
it doesn't update your xp immediately after passing the 2 mins which is the cooldown
2 min = 10 xp?
we haven't been provided with any information on how it works, all we know is it gives random amount every 2 minutes which doesn't update immediately on your leaderboard
The server I'm in gives in 10 no other digit
like i said it gives tens but doesn't update immediately
so it could take u 3 mins, 2, 5
^
Ok sir
BTW I am talking about voice leaderboard
so am i
no worries
Hello everyone, is there a limitation of image weight for the image when a new user join the server ?
I ask this because I have a problem, the image is displayed halfway and when I save, I receive neither the message nor the image 😕
your image size shouldn't be over 3mb
aa, okay 3mb max, okay
the picture do 5,58 Mo 😬
thanks you for your answer 😊
no worries, have a nice day ahead
thanks you, have a nice day you too 😊

Can someone help me?
The /setxp and the /setlevel don't work on people that are not on my server anymore. I was told that it works with the ID but it doesn't How can I fix it?
use /reset command to reset their id if you dont want them on the leaderboard
instead of mentioning use their user id
Thank you it works ^^
yw
why does probot automoderation not working i did remove links when someone posts them and its not working
We noticed that you are a premium user, for faster response go to #premium-support
bro for the 2nd time read channel description
Spotify isn't supported yet but soon
you may use soundcloud links
Ah okay thank you
no worries
wdym
Hi guys
how can i help you?
Dashboard seems to be down, fyi
Heya, the probot in my server doesn't always show the ranks of users, sometimes just an empty file. These are users that have been around for a while / been active so they should atleast have a level or so.
The bot does show my rank / image.
Is there anything I can do to make sure it does?
https://probot.io is down
website issue is known being worked on
check the bots ping
use /credits command on them
.
permissions or discord bug
What should i do now
Balance = 0$
their balance isnt important just use the command on those people and it should work
can certain people still use slash commands for probot?
then it must be either permission issue or discord bug
Oh cool thanks 🙂
Is probot dashboard down ?
it should be fine atm
Problem with my internet ?
try again in a bit please
hello!
i got a problem when i use "/rank" command
it apears like this picture
How can i solve this problem?
hi, use /credits command on that person and it should be fixed
ohh it fixed Thank you so much !! :))
yw
Hey there just curious about rule number 2, does that include with advertising on your profile as well ?
you can have a link on your about me as long as you dont ask people to check it out, then it simply becomes advertising since you want people to check the link / join your server
Probot doesnt show the rank of a new member. Can anyone help?
use /credits command on that person
Thanks alot! Its fixed now
yw
yw
how do i enable commands in a text channel
probot wont let me use commands anywhere
what does it reply with to your commands?
How do i make ProBot greet people in a channel?
you mean the file?
using this solved issue at my side
Probot is only announcing the leaving members, but not the joining ones, can someone pls help?
Using this message:
Welcome [user] ([userName]) to [server]!
We wish you a great time here!
Visit [#1026602650466275369](/guild/224308865427046402/channel/1026602650466275369/) to get full access to the server!
Go to [#1026602239592247316](/guild/224308865427046402/channel/1026602239592247316/) for informative infos :D
Get smarter by reading the rules in [#1026589386072141956](/guild/224308865427046402/channel/1026589386072141956/)
Personalise your account in [#1026599049211686942](/guild/224308865427046402/channel/1026599049211686942/)
You are member nr. [memberCount]
https://probot.io/dashboard -> select your server -> welcomer module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
does the bot reply to other command with this response?
can i see your welcomer settings please
- enable image
- select 'send to a channel' option
- select 'joins-leaves- channel
- save
- disable image
- save
yh it replies to duration: day, week, month but not to all
try kicking and reinviting the bot
Yeh their profile
use /credits command on them it'll fix it
Didnt work :/
invite me to you server in dms please as long as the bot has perms to send messages in your target channel this will fix your issue
is there any difference in /top and /top duration:all??
as doing this is not really possible for me
there isn't a difference, what i was asking is 'is the bot replying to other commands with the same response'
no it is not
other commands are working completely fine
https://probot.io/dashboard -> select your server -> leveling system module -> edit rank command -> check if there are any limitations
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
move my profile 🙂
profile transfer is not open
hey guys
We noticed that you are a premium user, for faster response go to #premium-support
How do i make ProBot automatically give a role to someone who joined a server?
https://probot.io/dashboard -> select your server -> autoroles module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I’m struggling to figure out how to give reward roles for when people get to a text level, the bot says there are “no options” when I have the roles. How does this work and here’s proof
in your server drag the bots role above other roles
Thanks
hi! im trying to let everyone use the rank command but i only get it to work for mods
the picture of the problem ^^
they're supposed to select the command from slash commands list
what is loop command now ?
?
to loop song
<@&675070424748654593>
/repeat maybe?
dont it start music from beggining ?
use /credits command
/repeat
read the channel topic please
for /rank?
use /credits then use /rank again
okay
sorry english isnt my first language, i didnt saw it
np
it still doesnt work
u sure?
ye
Could you please send a screenshot showing that you used the credits command first, then the rank command?
i have 3 options after the credits command
which one should i pick maybe i chose the wrong one
don't use any, just /credits
Go to https://probot.io/dashboard, select your server, and then go to the Utility section and enable the credits command. Then try once more.
now use /rank command
Hey, i read that you cant change the prefix for this bot anymore, but how come that you can still change the prefix for other bots? Just curious
Discord started asking that verified bots use slash as their first prefix rather than the main one. Because we follow what they say, we started to use the slash command and recommend it to users to make the process easier. Remember that you can still use any prefix you want by going to any commands aliases and adding one.
ask him to use the command properly, it should look like same as you used here @minor summit
he did
As far as I can see no he didn't
it looks like only mods have a link with the bot
iknow thats kinda the whole problem
Then go to their role settings and make sure they have Use Application Commands permissions enabled. Then ask them to try it again.
Sorry i don't quite understand your last sentence. Can you please tell me how to change the prefix? ^^
Go to https://probot.io/dashboard, select your server, then go to any command settings you'd like to add aliases to, and then add aliases. Aliases can be numbers, names, or signs. The image bow shows an example.
Thanks!
done, told him to press the rank popup after typing and he said that he doesnt have a popup
it works still only for mods
can I have your server in dms please
you're welcome
uh sure, its not mine, im just a mod, so i cant give u any mod permissions
and everything is dutch
np
Hi. I've a question. Is there a way to remove a banned member from the xp leaderboard?
I've tried using setxp command but it doesn't detect banned members
why this happens, this only with a few users not with all
with my own it works perfectly
hello sir,
hello sir i dont know why my server members are not able to use probot bot and commands for music purpose please i want someone to help me
<@&675070424748654593>
Hey quick question our server is often offered lately but anti raid does not intervene is it currently bugged? Anti raid is also on the lowest settings.
also botted members idk how i call it
we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@nocturne flax
thank u so much ❤️
sir help me please
How do I add roles to color list?
What is the bot response
Hi - i'm trying to add a role to reactionrolls but I can't search for my role at all. It's always empy no matter if I enter my ID for the role or the name, any suggestion for this?
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w
Now you are ready to use these colors.
/colors
Shows the colors list
/color number
Choose/change your color in the server.
to remove your current color: /color 0
u using what tier of premium?
Change the bot role position and preferably drag it above the roles u wanna select
we use rang 2
it's at the top
Understandable, Thanks
hello sir i dont know why my server members are not able to use probot bot and commands for music purpose please i want someone to help me HELP
i have given roles too
try /vip restart
nvm always refresh the browser to make changes now it works. @quasi rover
okey we will try
@near sluice
i already asked bro don't repeat....
as a admin of server i can only use command but my server memeber cant use
they see nothing when they press /
@near sluice give the rights to the role: use application commands
allow application commands in your channel permission settings
#chat-en please
No worries
My 2nd account buy probot prime and didnt get the premium tier 1 role
@hexed walrus
This account
;-;
we can't do it manually, even though this is not a big deal if u have encountered any issues with it u can just say it here.
Ok thank you
do u have any questions?
To Transfer A Credit From A New Account I Should wait for 1 month of creating the Account , yea ?
yes
ok thx
try with #p song name
enter https://probot.io/dashboard > select your server > Music
edit play command, add #pl as an alias, then use #pl in your server to play music
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
how can i play a whole youtube playlist with the pro bot? Or can i just play single songs now?
I can't find how to edit an order
youtube is no longer supported
follow that instructions
👍
but why
discord
i can play a single song but cant play a playlist
so its because of discord and you cant do anithing
it does'nt work
did you set your alias
We noticed that you are a premium user, for faster response go to #premium-support
you cant say aliases didnt work without using aliases though 
how to use an alias?
it's doesn't work
can you show me a screenshot of how you're using the command
hi, how can i see the second page of points using probot slash commands
i use the /points list but then when i want to see the 2nd page i cant figure it out
and what does the bot reply with
nothing
We noticed that you are a premium user, for faster response go to #premium-support
check its permissions please
i wait a response i have ticket-49
We noticed that you are a premium user, for faster response go to #premium-support
alrighty then
We noticed that you are a premium user, for faster response go to #premium-support
when someone has the answer feel free to tag me, i dont mind
can you show me what is the bot replying to you with when you use the regular version of the command
as it says use the command with slash commands
and thats the screenshot i asked for specifically
i asked how to look for the 2nd page
and no, the suggestion to use the x#points 2 doesnt work
it does prompt the command has moved to slash version
are youtube playlists no longer supported for probot
@high wagon
why the change?
yes it doesnt work since prefix has been removed, i just asked devs and they said one of them is currently working on it
discord
copyright or something?
okapa, thank you for the quick answer
i dont know the details, we were asked to remove it the way we had to remove regular prefix and switch to slash commands
huh
hm?
how do i disable probot in certain channels? I dont want it to delete links in a specific channel
Hi my probot custom bot is offline
edit links feature on dashboard and add 'disabled channels'
what is its number
3309
We noticed that you are a premium user, for faster response go to #premium-support
there seems to be a general issue hopefully will be fixed as soon as possible
K
why this?
text level is gained by sending messages
voice level is gained by sitting in calls
use /credits command on that person
ohhh alr ty
yw
shows the level
it shows how long does it take to reach to that level from zero
to help users to understand it better basically
yw
some commands have aliases that cannot be removed, the one i created has the X on it but the old default cannot be changed
on a different older server i had used the prefix command, its now also unchangeable in the same way
I set levels of all server members to 0, but now none of them are gaining experience
-
make sure you haven't added any "no xp roles & no xp channels" by the leveling system module through the dashboard https://probot.io/dashboard
-
if probot doesn't have administrator permission then allow it to read the channel where they type in
-
in case the utility module is disabled from your server control panel, enable it and try again
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Can I have the bot mention users (in this case myseld) in its embed message?
<@user id>
for you it'd be @forest ginkgo
alright thanks!
no worries, have a nice day ahead
hey its me again, is there any way to have the bot use server emoji in its messages?
<@&675070424748654593> -

Use their ids like how you did with user mention but in different format
I tried a lot of different things but none of them give me an emote
what is the exact format for it?
<:name:id>
You can decode the emoji from the app to use without having to just find its id numbers
https://i.imgur.com/I32H7cn.mp4
okay, thank you!
<@&675070424748654593> -
no, there's not any command like this .
you can suggest this here : #573053418017521664 .
how to change the /play to other like #play
while editing the command add an alias
please don't give false answers
I need help with perms anyone able to help me for a moment '?
the bot will not allow anyone but mod or higher to use it.
Can you explain how others can't use it? does the it respond with error or doesn't the slash commands window pop up at all?
so /play will not work for anyone. says they are not allowed but are very much so allowed within the perms
enter https://probot.io/dashboard > select ur server > Music
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
make sure you don't have any roles added into "dj roles" on the top page, edit /play command and make sure u have no enabled & disabled roles
yeah that did the trick. I didn't have any roles selected so I selected the ones I wanted for DJ and it allowed it.
thank you, I appreciate the speedy help.
u don't have to add dj roles because everybody's allowed until you select a role
maybe it's because u have specified a role or more to use the command /play through its settings
yeah I would rather it be the few I selected.
i see
otherwise it doesn't work
probot doesn't send a welcome message, tho I have given required permission to the bot
- enable image
- select 'send to a channel' option
- select the welcoming channel
- save
- disable image
- save
still doesn't work
please screenshot your welcomer page
is it free or premium
free
try kick & reinvite
We noticed that you are a premium user, for faster response go to #premium-support
Hi. we've been using your product in order to give different customed roles for different links. However, the function failed to do so.
is the premium bot's role position above the roles you selected?
So hey, where can i set the role for reaction role?
How do i transfer credits to another account?
/credits user: amount:
Thanks
https://probot.io/dashboard — select your server, enter "Embed Messages"
create an embed message, send it into your server then select this message after sending it from the reaction roles module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
?
Hey my Probot on my server is no longer reading songs, any help with that?
what is the response message
Bot cant listen to my friends commands
what is the response message?
he should select the command from the window which comes up while typing the play command
okay wait
okay thanks
no worries
is he using the song name or link
links dont work right?
I believe he's using a link of an un supported provider so ask him to use soundcloud link or just type the song name
soundcloud links only that works, spotify soon
no youtube links huh
nope
bummer
Hi. I've a question. Is there a way to remove a banned member from the xp leaderboard?
I've tried using setxp command but it doesn't detect banned members