#support-en

1 messages · Page 30 of 1

quasi rover
#

..

ionic flint
#

It's not a broswer thing. Every website I try loads in this browser no issues.

quasi rover
#

i can't help if you don't follow what i ask

ionic flint
#

Same thing in Firefox

#

Anyone else having issues with dashboard loading?

quasi rover
ionic flint
#

That page comes up but it syill doesn't allow me to get to dahsboard.

quasi rover
#

try cleaning your browser cache

ionic flint
#

Done still not working.

quasi rover
#

do u have any other device to work on temporarily?

ionic flint
#

Nope

quasi rover
#

then I'll have to ask you to wait till it fixes itself cause it's not a global issue and so far it is working for me and everybody else since none else came to report

pine hawk
#

Hello there! Getting this error when attempting to paste youtube link.

#

Can anyone help me out? 🙂

balmy wind
#

If im correct on the dashboard if i go into server setting and change teh prefix it should change the prefix i use for commands correct?

quaint sentinel
quaint sentinel
quaint sentinel
balmy wind
#

ah i just refreshed the dashboard page and that option disappeared, thankyou

quaint sentinel
#

you're welcome

fresh harbor
#

Hello, for any commands I use, it sends me this message, I don't know if anyone can help me for that

quaint sentinel
daring kiln
#

Hi.

quaint sentinel
daring kiln
#

M

#

What is the version of MEE6?

#

Current one

fresh harbor
quaint sentinel
quaint sentinel
balmy wind
#

with auto delete message with deletion, command invocation message, and bots reply message after 5 seconds why does it only delete the message if you use the alias commands and not the normal / command?

fresh harbor
quaint sentinel
quaint sentinel
fresh harbor
quaint sentinel
quaint sentinel
calm notch
#

One message removed from a suspended account.

#

One message removed from a suspended account.

split needle
#

Not for long

vivid fog
#

Will # commands still work after 2023+?

vivid fog
split needle
#

yes

split needle
split needle
calm notch
rustic geyser
lean badgerBOT
split needle
potent current
#

hello

#

can't paste link music anymore right ?

timber helm
#

<@&675070424748654593>

lean badgerBOT
quasi rover
potent current
#

ty

fallen cedar
#

Helo plaese help me

quasi rover
#

edit credits command on https://probot.io/dashboard > Utility module, remove all enabled & disabled channels and save changes

twilit rampart
#

Are /setxp and /setlevel premium?

quasi rover
quasi rover
#

No eta

twilit rampart
#

okay

ebon stratus
#

Hello there
MANY of my commands don't work and i can't see Logs aswell. Any solutions?

I tried turning them on and off, switching channel's.

split needle
ebon stratus
split needle
#

setxp and setlevel are not yet available for free bot. it is still in testing state and will be rolled out for all soon

ebon stratus
#

Ah, i thought it's free, cause there isn't any premium ad or a lock

split needle
#

it's free but not yet by now. only premium bots can use it

ebon stratus
#

Okay

#

When do you think the log system will work again?

split needle
#

not sure about that as there's no further information about it

ebon stratus
#

Oh, okay

#

Well, thanks for the help tho

nocturne flax
#

hi

meager night
#

hello, what country is probot based? because i get The uploader has not made this video available in your country when trying to play some songs

timber helm
#

<@&675070424748654593> ^^

lean badgerBOT
timber helm
quaint sentinel
normal siren
faint prism
#

Reaction roles doesn t work...

normal siren
#

It still worked a few hours ago, but not anymore

kind sparrow
#

Is it Normal for ProBot to be online here but offline in a server?

lone cloud
#

why the bot is offline?

nocturne flax
#

<@&675070424748654593> ^^

fiery marten
fiery marten
#

nobody know

summer rover
#

how ican get transferd credit amount ?

rain ivy
#

How to loop queue?

nocturne flax
#

whenever im trying to look at server top, this shows

#

pleas help

#

is my method wrong?

#

<@&675070424748654593>

fervent lotus
#

Why the bot isnt working

rain ivy
#

How to literal loop a queue?

nocturne flax
#

the bot is offline for my server

#

I hope you check it soon

nocturne flax
fervent lotus
#

In my server is probot online

nocturne flax
fervent lotus
nocturne flax
#

i dont think they are any english supporters

fervent lotus
#

<@&675070424748654593>

fickle raft
#

How to change bot prefix?

split needle
#

unavailable to

split needle
fervent lotus
split needle
#

then you're missing permission in that server
ask the server owner/admins to allow members to use application commands

remote sluice
#

Hi everyone, I'm in a server where the owner wants to grant me the full access to Probot dashboard. He has added the role I have in the server, but I still don't see it in the dashboard. But when I try the same thing in my personal server, and grant access to my test account, it works perfectly fine. Is there any other requirement that I've missed to grant other roles access to the server's Probot?

split needle
remote sluice
split needle
#

ask that server's owner to grant you the administrative permission

static karma
#

why other users can't use probot?

#

just me the owner who can use it

#

<@&675070424748654593>

split needle
#

what do you mean by that?

remote sluice
static karma
#

when someone in my server try to use probot command they say you are not permited

split needle
#

then check the commands' settings on the dashboard and make sure they have no enabled/disabled roles/channels

static karma
#

they are all enabled

split needle
static karma
#

all on

split needle
#

I told you to check the command settings, not that

static karma
#

where ?

split needle
#

the edit button

golden iron
#
  1. When i use the "Only youtube links channels" Automod feature in the dashboard and choose a channel, People can still post youtube links in everysingle channel.

  2. When i use the "Links" automod Feature in the dashboard with delete message on and both "h t t p s : / / youtube. com and h t t p s : / / youtube. com /*" put on the whitelist still every youtube link is getting removed. Even just the regular h t t p s : / / youtube. com without anything behind it altough its on the whitelist.

static karma
split needle
split needle
# static karma

then there's no way your members can not use the command
can you show me what the bot respond with when your members trying to use the command?

static karma
#

ok

split needle
#

then that's what you will need to check in server's integration settings

keen stratus
#

So

split needle
#

you can find more about it online since it's no longer related to the bot

#

search "discord use application commands permission setting"

static karma
#

ok thanks

golden iron
#

Seems like it Works. Thanks again for the fast support

urban elk
#

I have /set level on but the command doesn’t show up, plz help

nocturne flax
#

guys

#

the bot is offline in my server

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do something

frozen pilot
static mural
#

Hi. On embedded messages in WebGui, is there a way to set the font size in each field?

urban elk
#

Okayy

frozen pilot
nocturne flax
frozen pilot
static mural
vagrant drum
#

<@&336913504051265537>

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how can i play music on my serwer???

split needle
#

use /play command
and avoid mentioning mod for support

wispy valve
#

How can I change prefix?

vocal sphinx
split needle
#

feature removed

vocal sphinx
#

((

void sundial
#

How can I change command?

topaz mirage
#

how do you check the second page of someone’s warnings with slash commands?

quaint sentinel
distant crown
#

can you no longer use yt links for the bot?

quaint sentinel
quaint sentinel
iron iris
#

why i cant check rank in my sv?

quaint sentinel
#

This error can happen from the Discord. However, please check the command settings and make sure that modules are enabled.

thick venture
#

how do i change the probot prefix?

quaint sentinel
quaint sentinel
#

you're welcome

quaint sentinel
topaz mirage
quaint sentinel
topaz mirage
quaint sentinel
#

yw yw

main flax
#

How to Close this cmd in chat ?

#

<@&675070424748654593>

tight wigeon
main flax
fickle vigil
#

C

foggy orbit
gaunt portal
#

Hello Dear admins and mods.I want to know Which platforms are using to listen music by pro bot?
Today i typed my fav songs but not work and always opening wrong song.Please let me know sirs.

muted stratus
#

does probot still support yt links? <@&675070424748654593>

frozen pilot
frozen pilot
gaunt portal
frozen pilot
#

and soundcloud is available

frozen pilot
#

discord does not allow bots to delete messages older than 14 days

dark wyvern
#

Is there a way to change the prefix? Slash commands are annoying

main flax
frozen pilot
#

Yw optumm

tough tapir
#

are all youtube links removed from probots aswell as others?

quaint sentinel
#

you can still use song names and Soundcloud links tho

prisma tangle
#

how can i change prefix of probot?

zealous breach
#

can i submit background made by me to probot to be added on background shop?

quasi rover
zealous breach
quasi rover
#

yes

#

but i can't promise if they'll apply it

oak marten
#

Hello guys

vocal sphinx
#

How can i mute player for 2 days? /mute is not working

quaint sentinel
quaint sentinel
vocal sphinx
#

but ty❤️

proper thunder
#

hey! quick question. when we ban people using probot does it IP ban? ( i heard a rumor that it does)

quaint sentinel
quaint sentinel
#

@vocal sphinx Please read the channel topic and avoid giving incorrect answers.

proper thunder
quaint sentinel
nocturne flax
#

Hello bro anybody is here

#

???

#

@admin

quasi rover
#

just say your question right away

nocturne flax
#

#stop , /stop is not working

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How do I fix this?

quasi rover
#

you have to select the stop command through the window that pops up when you type /stop

nocturne flax
#

But not working

quasi rover
#

meaning?

nocturne flax
#

I send you our discord server then you see

quasi rover
#

just tell me what the response says

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if it doesn't respond then you haven't selected the command from the slash commands window

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</stop:1>

nocturne flax
#

Yes also typed this

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But not work

quasi rover
#

just tell me how it doesn't work cause this doesn't explain your issue

#

does it respond?

nocturne flax
#

When i type #p [ song ] it's response but when i type #stop /stop it's not working

quasi rover
#

screenshot how you type /stop

nocturne flax
#

That's the problem

#

@quasi rover

quasi rover
nocturne flax
#

No

quasi rover
#

aight then some admin has disabled slash commands so you have to use aliases instead like you did to the play command #p
the alias for /stop is #st or #end

nocturne flax
#

@quasi rover thanks bro now it's working

quasi rover
#

no worries, have a good one.

south sparrow
#

Hello, is there any way to let other admins see the bot dashboard?

quasi rover
#

they must have administrator permission in their role

south sparrow
#

Thank you 🙂

quasi rover
#

No worries

acoustic holly
#

It occur when I open daily

#

@nocturne flax

sweet hawk
#

why no more youtube provider thingy?

acoustic holly
#

Can you help

quasi rover
torpid shale
#

How to buy pro bot premium with credits?

quasi rover
nocturne flax
quasi rover
quasi rover
#

no worries Bsmile

shell anvil
#

hi guys i need help

lean badgerBOT
native geyser
nocturne flax
#

Why are there now commands to change the XP or the level of the ranking? Is this Fake or so ?

native geyser
#

they're not enabled for public version yet

nocturne flax
#

Ah ok thanks. Do you know when it will be activated?

native geyser
#

sorry i dont have any information regarding that

nocturne flax
#

kk then thank u ❤️

native geyser
#

you're welcome

short ingot
#

Can I embed a channel link in an automated welcome message?

native geyser
#

yes you can, check the pinned message to see the variables

short ingot
#

Thanks!
Had the wrong brackets

#

Is this how it should look if the channel is called "server expectations"
@native geyser

native geyser
short ingot
#

Thanks. Sorry for the ping I thought we were going to be buried in spam for a sec

native geyser
#

no worries

short ingot
native geyser
#

just its id number

#

<#number>

short ingot
#

Thank you for being so patient with me.

native geyser
#

no worries ^^

deep compass
#

Why do you move the # command to /

#

We cant even use them

native geyser
#

discords request

deep compass
#

🤡(not you)

half ice
#

yo

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how are u guys

#

can someone help me setting up something from the automod?

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Like it's totally not working and idk why

native geyser
#

can you elaborate please

nocturne flax
#

Sus

native geyser
#

should be from welcomer, its sent from one of the servers you joined

#

assuming you're saying it was sent by probot

half ice
#

but it's not working sad

native geyser
#

does the tester have admin permissions in the server

half ice
#

you mean me? like i'm an admin in the server yeah, and i'm trying with an alt

native geyser
#

your alt in that case, i assume it doesnt have admin perms

#

does it have that 'white space' role

half ice
#

yeah

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only that one

native geyser
#

thats the reason why its not working

#

disabled roles option makes it so that if people have any of those roles the feature will not work for them

half ice
#

ohh so you have to add all the other roles except that one?

native geyser
#

in order for the feature to work for everyone (apart from admins of course) you dont need to add anything

half ice
#

one quick question, when adding whitelist urls how's like the proper way to do it

native geyser
#

just the main domain

half ice
native geyser
#

yes

half ice
#

maybe this is too much but do you have like a list of trusted domains or something like that?

native geyser
#

we dont have any lists for any kind of automod features

wraith nymph
#

Hi All. Hope all is well. We are getting constant members signing up, bypassing our member onboarding (clicking an icon, which then puts them into a group) and spamming every channel regarding crypto, and to make money etc. What is the best way to prevent this?

native geyser
#

and im not sure whether its planned to add some or not (i believe not though)

native geyser
wraith nymph
#

Tried this, and doesnt work.

native geyser
#

well you need to set it in a way that will not allow those kinda members to bypass

wraith nymph
#

So would I put in keywords, eg make $100k, DM me etc.

native geyser
#

if they're using links you can block links or make the bot filter specific words/sentences

wraith nymph
#

No links, its just words.

native geyser
reef ridge
#

how to change probot's prefix?

native geyser
#

prefix has been removed we only support slash commands now

plush kindle
#

Is there a way to allow another member on the server to use the Probot music commands?

native geyser
#

by default they're able to use it

#

what is the error message they're getting

nocturne flax
#

How To Get Credit ? <@&675070424748654593>

quaint sentinel
lean badgerBOT
plush kindle
native geyser
#

https://probot.io/dashboard -> select your server -> music module -> edit play command -> enabled/disabled channels

short ingot
#

Can I turn OFF slash commands for a utility so I don't have two bots trying to do one thing (roll dice)?

native geyser
#

not possible unfortunately

sinful zinc
#

how do i update all members roles with slash commands

native geyser
#

/role_multiple

half ice
#

everything is working well

native geyser
#

glad to hear that ^^

sly musk
#

how do i make a message for a embed

#

this is for reaction roles

native geyser
#

https://probot.io/dashboard -> select your server -> embed messages module

mental wraith
#

i got scammed , i can somehow get my credits back ?

sly musk
#

when i need to choose a message than i cant select whone

native geyser
mental wraith
#

oh sad :(

native geyser
mental wraith
#

why are they just scamming bro

mental wraith
#

i can report him ?

sly musk
native geyser
mental wraith
#

ok ok

#

its just sad for me :(

sleek summit
#

Gm yall ❤️

native geyser
#

gm can i help you?

sleek summit
#

No thanks I just said gm :3

#

Lol I thought I was in the general chat

#

Sorry 😅

native geyser
#

no worries

blissful ibex
#

hy guy's , who can i put music with my probot in channel , they tell me to do /help but they ask me "term", when i put my music link , that doesnt works , thank you

native geyser
#

use the song name OR soundcloud link

#

we no longer support spotify

blissful ibex
#

i'll try thanks

native geyser
#

yw

native geyser
#

yw

stiff sable
#

Probot isn't recognizing some of my other channels, it only will let me doing things to general

native geyser
#

elaborate please

stiff sable
#

so, say i try to send an embed right

#

i want to send it in rules

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but i click on the send messages box and the only option is general

native geyser
#

check its perms please

stiff sable
#

i did

#

it has all perms

native geyser
#

did you refresh your page afterwards

stiff sable
#

I did not

#

let me try

#

okay it works now

#

epic

#

thanks

native geyser
#

yw

civic coyote
#

Excuse me, is there an option to change ProBot's prefix?

native geyser
#

no because prefix has been removed

serene vine
#

can anyone tell me what does unban from guild on discord or does it relate to revoke ban on discord group

#

@native geyser

native geyser
#

removes the ban from the server for that individual

serene vine
#

sorry for pin

#

what about guild on discord?

native geyser
#

stands for servers

serene vine
#

so what does it mean?

#

is unbannedable or no?

native geyser
#

it is with /unban command

serene vine
#

from wich bot, if you know?

#

sorry i ask a lot q'z

native geyser
#

this is probot support

serene vine
#

so mod/admin/owner has full control over it

native geyser
#

admins do the rest can be given too

serene vine
#

ok, i guess either he don't know how to use it, or he don't want to unban me

native geyser
#

what is the bot replying with

serene vine
#

cause they told me alt not alowd

#

let me check

#

i don't have proof anymore, something like user has been band something like that

#

can't rejoin

native geyser
#

well you're banned from the server apparently

serene vine
#

yes?...

#

but there is a way to unban from every bot on discord right?

native geyser
#

sorry is your question related to probot in any means?

serene vine
#

yes, if is probot, there is no way i can perm ban from probot right/

#

?

native geyser
#

i dont understand what you're trying to say are you asking if you can ban someone by using probot?

serene vine
#

yeah, and probot don't perm ban right

native geyser
#

it doesnt perma ban no but the timer can be custom, also apologies i thought you meant permissions when you said 'perm'

serene vine
#

oh sorry, that was my fault for not being clear

#

thank you

native geyser
#

yw

charred cradle
#

Hi, I wasn’t able to find this command in the list, but I know this feature exists. How does one set up where the bot notifies when users leave? If this question goes somewhere else, please let me know.

native geyser
#

https://probot.io/dashboard -> select your server -> welcomer & leaver

charred cradle
#

Alright, thank you.

native geyser
#

yw

subtle fog
#

hey im having an issue where the bot isnt auto deleting its own message after 5 sec even tho i have it turned on

native geyser
#

hi it was for prefix only and doesnt work for slash commands, will be updated later (no eta yet)

subtle fog
#

o ok can i still use the prefix instead of the slash so it auto deletes

native geyser
#

no since discord asked big bots to remove prefix

subtle fog
#

ok ty

native geyser
#

yw

rain ivy
#

How to loop queue?

native geyser
#

currently you cant but soon will be

nova wave
#

Hello, quick question. It’s been about a year since I last used Probot, I could have swore that last time while using it I was able to like use custom bots for my server? Is that still a feature?

native geyser
#

i think you mean premium tier 2, https://probot.io/premium

nova wave
#

Oh wow, sorry I’m just stupid the payment just didn’t go through on my end. Sorry lol

native geyser
#

no worries

nova wave
#

I have purchased the premium tier 2 for the year twice now and it keeps requesting that I pay 😂 I think I’m doing this wrong

grim cloud
#

Hello - I’m trying to assign roles to my reaction but the list of roles from my server isn’t appearing. How do I assign my roles to the reaction emoji selected?

nova wave
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

heavy sparrow
#

Where is the fr chat?

boreal heron
#

is the loop command /loop?

split needle
split needle
dreamy bloom
#

Hi

delicate crane
#

hello everyone

#

I want to join the pro bot crew

quasi rover
#

we're not recruiting

delicate crane
#

All right, thank you. I just wanted to help people

gleaming gorge
#

how to reset all text lvl

#

all users

#

beacause / isnt working on "all"

#

i must put member

#

what should i do to reset everyone lvl

#

<@&675070424748654593>

quasi rover
quasi rover
#

bro why you add another text line next to the command line

#

make the @everyone right next to the target

gleaming gorge
quasi rover
#

i don't believe so, it says you have to ping a role cause you have a space between @everyone and the target

#

so it can't read @everyone

#

it must be right next to it like the type:Text

quasi rover
#

Remove the @ it'll add it itself just type everyone

quasi rover
#

send me ur server in dm I'll do it...

#

u actually have to remove the whole everyone ping and retype it over again then select it from the pop up window

nocturne flax
#

yo

#

i got a problem

#

<@&675070424748654593>

native geyser
#

you can ask it right away

nocturne flax
#

ok

#

in the website of probot my account is wrong

#

i tried to logout but it didnt work

native geyser
#

what happened exactly when you tried to log out

nocturne flax
#

it shows me my old information like name and pfp

#

i logged out and i logged back

native geyser
#

run /credits command in your server
clear your cache and saved informations for probots website
log into website again and let me know if it works

nocturne flax
#

ok

#

it didnt change

bold echo
#

Hello

nocturne flax
#

or yea it worked

bold echo
#

I got a problem

#

<@&675070424748654593>

quasi rover
#

No need delete and ping again just elaborate what you said

bold echo
#

Okay sorry

#

I want to make a reaction… but probot don’t find the roles

quasi rover
#

u mean roles then

bold echo
#

Roles…

quasi rover
#

Head to your server settings on discord then roles and change the bot role position

bold echo
#

He find only manager roles

#

But not the other roles

quasi rover
#

can u screenshot this?

bold echo
#

Yes

#

This are the roles what I need

#

And this is what probot find

quasi rover
#

u sure you're managing the right server and not different one?

bold echo
#

Yes I’m sure

#

I have more rules

quasi rover
#

is probot's role position on top?

bold echo
#

He has the kaiser role

quasi rover
bold echo
#

The manager role

quasi rover
#

there's already a scroll bar

#

just scroll down to see the rest roles

#

or just search its name

bold echo
#

No

#

He Dosent find the rules

#

I search with the name and with the ID

quasi rover
#

Search Müller

#

and ss

bold echo
#

I try this

#

But it doesn’t work?

#

I’ll show you

#

Wait

#

Here

quasi rover
#

have u recently created these roles or they were there when u invited probot?

bold echo
#

I don’t know

#

Wait

quasi rover
#

try changing the bot role position itself not the manager role it has

#

Then refresh your browser

bold echo
#

Okay

#

Nah

#

Dosent work

quasi rover
#

send me ur server in dm

bold echo
#

Okay

quasi rover
fossil zenith
#

Hey there, I wanna add server emotes on my embed for reaction roles but I don't know how to do it, could someone help me?

#

I tried to put the emoji format name (between ::), and also the <:emotename:ID> format

native geyser
#

<:emotename:ID> works make sure the emoji exists in the server

fossil zenith
#

I did it, but it only shows the name of the emoji

native geyser
#

the emoji has to be in the server

#

and make sure the id number belongs to the one that is in your server

fossil zenith
#

It is, so I don't understand :/

native geyser
#

double check

#

its a discord thing so it is supposed to work

fossil zenith
#

I'll try to check again, thanks for your help!

native geyser
#

np

fossil zenith
#

Still doesn't work. The <:emotename:ID> shows :emotename: in the Embed...

#

The emote is in the server and the ID is the good one

native geyser
#

invite me to your server in dms please

fossil zenith
#

k

lean prawn
#

Was there a fix to that emote issue?

native geyser
#

nothing was wrong on bots sides it works

lean prawn
#

Im facing a simliar issue :3

native geyser
#

trying to use custom emoji on embeds correct?

lean prawn
#

Yeah, im guessing it just doesn't work with custom emojis?

#

I was able to get non custom to work

native geyser
#

it does you're supposed to use <:emotename:ID> format

#

more detailed explanation:

  1. go to your discord servers chat

  2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

    -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

  3. copy the message you just sent and paste it on dashboard

copper juniper
#

hi

#

i have a question

#

why is the time between claiming credits getting much longer than 24h?

native geyser
#

it is exact 24 hours

copper juniper
#

hmm

#

it was 24h last week

#

then became 27h

#

then this

lean prawn
quaint sentinel
copper juniper
#

so the same as the timezone?

fallen charm
#

<@&675070424748654593> is anyone know how to fix /play command. My friend cant access the command. ProBot will reply to the message that my friend cant use the command

quaint sentinel
gentle marlin
#

Why can't I play music with a link?

copper juniper
#

im pretty sure i have it set correctly

quaint sentinel
fallen charm
#

@quaint sentinel ill try

copper juniper
#

oh wait

#

i have it am instead of pm

#

lemme try

quaint sentinel
quaint sentinel
copper juniper
#

alright worked, ty alot

quaint sentinel
quaint sentinel
fallen charm
#

let me try that one, thanks

quaint sentinel
#

yw yw

quaint sentinel
fallen charm
#

one more thing, is auto response only trigger on single world?

nocturne flax
#

How to reset text level with probot cuz it's not there target all category

cosmic elk
#

<@&675070424748654593>

native geyser
nocturne flax
#

Server id in target? @native geyser

native geyser
#

yes

nocturne flax
#

Ok

#

Thanks

native geyser
#

yw

void sundial
nocturne flax
#

<@&675070424748654593> ^

quasi rover
quasi rover
fallen charm
#

@quasi rover what does wildcard do?

quasi rover
#

let's say for example if the trigger is hello and someone sent hello everyone it won't auto respond to this message until you enable the wildcard option

fallen charm
#

@quasi rover thanks for the info

quasi rover
#

no worries

quasi rover
#

use / and not #

nocturne flax
#

how to buy

#

stuff

native geyser
#

elaborate in which channel it happens

#

check what is deleting the messages

native geyser
#

logs

#

well probot doesnt have a feature that makes this happen so its not probot i can tell you that much

#

i cant help you any further though

native geyser
nocturne flax
#

my friend told me you can get nitro here

native geyser
#

it doesnt have anything to do with us

#

google it maybe

fallen charm
#

maybe your settings on user or you are that the channel can't store past messages?

native geyser
#

admins can still see it, as i mentioned its nothing related to probot so if there is gonna be any further discussion about it please use #chat-en instead

opal falcon
#

what's this supposed to mean?

#

it keeps showing the same error each time i try to play anything from any platform

#

<@&675070424748654593>

native geyser
#

ask your server admins to give you perms to use that command

opal falcon
#

permission to use that specific command or permission to manage other members in a vc?

#

i can't find any option for the prior

native geyser
#

permissions to use that specific command

opal falcon
#

i can't find it anywhere

native geyser
#

which can only be granted by a server admin on dashboard

opal falcon
#

it's a personal server

#

oh okay thanks

native geyser
#

yw

fallen charm
#

how to get reputation on ProBot?

native geyser
#

its currently temporarily disabled

zealous breach
#

how to submit a bug that related to dashboard bug ?because warn command during typing reasons the text box is getting bugged

let me explain

i typed on warn reason text box on dashboard this

spam it should be like this

but if i didn't pay attention to monitor and typed on words it will be like this

s
p
a
m

like text box thought that i am typing new reason insted of completing the first text box

#

my apologise if it's arabic but this how it looks

#

also english aswell

rigid pollen
#

how to report a scammer?

#

the person took 110k from me , and kicked me from the server

split needle
split needle
zealous breach
rigid pollen
nocturne flax
#

Why peoples didn't gain any xp while chatting or speaking with someone. I check hole the dashboard but I can't understand what's going on. I check my xp 1 week ago that was 11 Level 147 xp now I check that again but in the hole week ProBot doesn't count that xp's. It's still level 11 and 147 xp. <@&675070424748654593>

split needle
light echo
#

hey , i have a question, where is the rep commands ?

#

(reputations)

rigid pollen
split needle
split needle
light echo
#

how

light echo
#

why ?

split needle
#

Abusing

vale igloo
#

How do u see the queue

split needle
#

/queue

rigid pollen
split needle
#

You can do nothing about it

rigid pollen
#

wow

nocturne flax
rigid pollen
#

best support ever fr

#

really helped me and saved my life.

split needle
#

Supports are not mean to deal with anything you come up with so take that in mind

split needle
nocturne flax
bold echo
#

Hello guys

proven glade
#

Hello Guys i have bot premium but have problem he was work but stop now

lean badgerBOT
native geyser
hidden fox
#

Any other option to check for /rank of another User? /rank User is a known Bug, right?

native geyser
#

what exact kind of an issue you're having

rain socket
#

Bruh why cant video link be use anymore?

warm pewter
#

How do I set a prefix for the bot

spring ether
warm pewter
native geyser
native geyser
grim cloud
#

Hello - I’m trying to assign roles to my reaction but the list of roles from my server isn’t appearing. How do I assign my roles to the reaction emoji selected?

native geyser
native geyser
#

then refresh your website

grim cloud
#

Oh! Thanks!

native geyser
#

yw

onyx light
#

Hello do we have any way to get rep? Or it’s fine for ever

native geyser
#

temporarily disabled

hidden bison
#

Hello, do the aliases commands in the bot
no longer work?

native geyser
#

it was for regular prefix, since prefix has been removed no

hidden bison
#

If I now use the slash command, no list with the cmds is displayed after the / command.

native geyser
#

check discord perms

hidden bison
#

the perms are all correct

#

on the phone it works

native geyser
#

then i believe its a discord related issue

silk hinge
#

What happened with the prefix? I can't chose anymore

native geyser
#

has been removed due to discords request

silk hinge
native geyser
#

yes

chrome musk
#

Hello uwu

#

How can i send with pewobot images UwU ?

maiden flume
#

how to change my premium bot server ?

lean badgerBOT
maiden flume
chrome musk
maiden flume
#

i know

chrome musk
chrome musk
quasi rover
quasi rover
ornate flax
#

how i can get credits

zealous breach
#

Do you provide pre-made bot avatar for premium subscription or only welcome images?

quasi rover
late isle
#

So now that Discord is making Bot Devs not use YouTube links what does ProBot use to play music?

lean badgerBOT
late isle
#

Or is JockieMusic just on some !@#?

crude nimbus
#

It's going to tell me about Premium but i don't need a fast answer. lol
Can you have multiple "give" roles on an embed for reaction roles?
I know you can have 20 "toggle" roles on an embed, cause that is the limit and I hit it.

lean badgerBOT
ionic flint
#

Dashboard still not working for me.

lethal pagoda
#

hey

#

pls i need some admin

#

@near canopy@crude estuary@tender obsidian@native geyser..

#

i need someone of u guys

#

acc my friend pls

robust schooner
#

how can i change the bot prefix

quasi rover
quasi rover
#

@lethal pagoda just say your issue right away, can't you?

quasi rover
robust schooner
lethal pagoda
#

thx

quasi rover
quasi rover
#

for no reason?

lethal pagoda
plush pasture
#

Speak spañish?

quasi rover
lethal pagoda
#

i need one of them

quasi rover
#

the support team exists for a purpose

#

say what you have here

lethal pagoda
#

can u come to dms

quasi rover
#

no, this server and channel were created for a reason

#

if it something related to probot then just say it right away if not head #chat-en

lethal pagoda
#

look

#

i made an project about redesign probot (logo-colors...) and i wanna show it for admins
can i ?

quasi rover
#

we already have people with such knowledge so we're not looking for such stuff, but thanks

lethal pagoda
#

not official

#

i just wanna design it

quasi rover
#

not possible by any chance

prisma saffron
#

How do I set the welcome stuff?

quasi rover
#

https://probot.io/dashboard — log into your account, select your server from the left corner and enter goodbye & welcomer module

lethal pagoda
prisma saffron
#

Pl

#

Ok*

atomic garnet
#

How to transfer credit to someone else?

quaint sentinel
#

/credits user: amount:

#

@atomic garnet ^

atomic garnet
#

Oh okay thank you

quaint sentinel
#

yw

crude nimbus
lean badgerBOT
quasi rover
#

May you screenshot your reaction roles page?

crude nimbus
quasi rover
#

oh i see

#

yes you can, click "add reaction" again

crude nimbus
#

So, when I do that.... then the reaction is added.... then goes away from the embed

quasi rover
#

how many reactions do u have in the embed message already

crude nimbus
#

Just this one....

#

I have other embeds with reactions, but those are all toggles and work at the moment.

#

Basically, when I hit save after adding the reaction, I will see a blip as it adds the emoji, then the second emoji goes away

quasi rover
#

does the bot has admin permissions?

crude nimbus
#

Oh yeah, I've had this working for over a year without any major issues.

quasi rover
#

May you try adding the reaction by yourself?

crude nimbus
#

This is another embed that is working just fine... and like 5 more. But those are all toggles... the one I'm asking about is the only 'Give' reaction

#

I added a reaction and it also just disappears... But I was able to create two embeds, separately to accommodate the two reactions that I wanted... but again, in separate embeds

quasi rover
#

i don't see any reason that could make probot remove your reactions, the message could be bugged somehow
can you try to send a new embed message and replace it with this one, and see if it works with the 2 reactions?

crude nimbus
#

I just tried adding a second reaction to one of the new embeds and it allowed both reactions.

quasi rover
#

using "give" option?

crude nimbus
#

yes

quasi rover
#

i believe it's something with this message being bugged

#

maybe you'll have to replace it with the same but new embed message

#

but just in case, try /vip restart and add the reaction again if that could make any difference

crude nimbus
#

I changed the working reaction to point to the old message and it wouldn't allow for both reactions. Then pointed it back to new embed and it allowed for both...

#

So, must be the embed... which seems very odd. Not sure how it would have been corrupted.... I was able to edit the embed too

quasi rover
#

May u send me your server in dm, i have something on my mind that may work

tame basin
#

Can i get the quick version of how to get reaction roles going?

#

and or a link to said shoort version

nocturne flax
#

From which channel can I make a ticket to buy premium subscription?

quasi rover
quasi rover
nocturne flax
tame basin
#

Yeah, ran through that. It isnt assigning the roles

quasi rover
tame basin
#

I have made sure it has perms (ts currently above admin)

quasi rover
tame basin
#

Yes sir

quasi rover
#

please screenshot your reaction roles page

tame basin
#

Sorry for mobile. Laptop just died

quasi rover
#

you sure probot's role position is above the selected roles?

violet lagoon
#

Fake

quasi rover
tame basin
#

Mobiles crap atm... there is a bot in there lol

quasi rover
#

ik, send me your server in dm

tame basin
#

Im amazed the settongs loaded lol

quasi rover
autumn parcel
#

Do youtube links not work anymore?

native geyser
#

no they're not

autumn parcel
#

darn

#

Did youtube do something?

tame basin
#

@quasi rover youre amazing. Thanks a tonne

quasi rover
tame basin
#

oh noess! Only the one role is being applied it seems.

#

The other two roles dont work =/

#

wtf, i come here and complain and tab back and its working.

gaunt venture
#

Hello people, there's an issue with the /rank command on my server where some people get this

#

It works for some people and the others get that

quasi rover
#

we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@gaunt venture

gaunt venture
#

Thank you!

quasi rover
#

no worries, have a good one!

gaunt venture
#

Works perfectly, amazing support.

fervent lotus
#

How to use top day on the bot?

#

I can only use top

native geyser
#

/top duration

vivid fog
#

Does probot have a "test greet/leave" command?

native geyser
#

no it doesnt you can test it out by inviting an alt/bot

vivid fog
#

Ohh ok, but are you all planning to do that?

native geyser
#

i guess so, not exactly sure if its planned though

vivid fog
#

Okay!!

stiff sigil
#

Can probot play songs on command?

native geyser
#

/play

stiff sigil
#

Thx

native geyser
#

yw

modern sapphire
#

why is the command /top not working

golden saddle
#

wow

modern sapphire
#

It says Application did not respond

quasi rover
modern sapphire
#

Do I have to specify which kind of top list I want to see

quasi rover
#

no u don't have to

#

try kick & reinvite

quaint orchid
#

so im able to use the bot but when my friends use the command is doesnt work. why is that

quasi rover
quasi rover
#

and I'm just telling you to read the rules so you know as well

#

#chat-en please this is a support channel 🙂

#

multiple languages

nocturne flax
#

Lmao

quasi rover
nocturne flax
#

Join general

quasi rover
#

keep this channel on topic please if u have no questions for probot head #chat-en..

trim saffron
#

Hello! I have a issue with probot leveling role system. I seem to have both roles and the previous level role hasn't been removed. Thank you 🙂

quasi rover
#

Sire is "both text & voice" — shadow is "text only"
when both require different types of levels the "remove with higher reward" does not apply to them

#

meaning you have to set "sire" voice level to 0

trim saffron
quasi rover
#

yes, both must be either
text only
Voice only
Both voice & text

trim saffron
quasi rover
#

yes but in that case they'll have to reach both text & voice levels in order to earn the role

quasi rover
#

no worries, have a good one

trim saffron
quasi rover
#

it'll do it once the user updates his text xp

trim saffron
quasi rover
#

meaning send some messages in a text channel and gain text xp

prime nexus
#

did you guys kill support for playing youtube audio in voice chat

nocturne flax
#

☝️

sour salmon
#

I purchased premium with paypal, and it took the money out and I have no premium bot

lean badgerBOT
nocturne flax
#

🤣

lean badgerBOT
nocturne flax
#

Where is Dashboard of free probot

zenith sand
#

hey. kinda new to probot. is there an easy way to play an already existing playlist on probot? or alternatively, is there a way to play a spotify playlist via probot?

split needle
split needle
split needle
zenith sand
#

thanks for the heads up! any news on spotify support? or maybe somewhere you can point me to read into it myself?

split needle
#

There's no news about it, just they will find a way to use it and to also comfy with its policy

zenith sand
#

perfect. thanks again!

prime nexus
#

welp, cya probot lol

nocturne flax
#

Whats the new meta

cosmic elk
#

<@&675070424748654593>

quasi rover
outer kettle
#

Hello

quasi rover
#

how can i help

outer kettle
#

can I still buy probot premium using probot credits ?

quasi rover
#

Premium Tier 1:
Monthly: 1,000,000
Yearly: 6,000,000

Premium Tier 2
Monthly: 2,000,000
Yearly: 12,000,000

marsh locust
#

@quasi rover i have premium i need the role

quasi rover
#

if you actually do you'll get the role automatically

#

we don't do it manually

hexed field
#

Hi, I'm having some issues ever since Probot switched to slash commands

dim bramble
#

I’m a little dumb, what’s the command to set up logging in your server ?

quasi rover
#

you have to enable it through logs module via https://probot.io/dashboard

hexed field
#

we use probot in our server to warn members anonymously for rule breaking without tagging the member in question, and we previously managed this by using their user ID instead of tagging, like
?warn 130229510074400768 Reasonhere

#

but now with the new slash commands they don't seem to accept user IDs, is there any workaround to this?

quasi rover
#

you can actually use the user id next to user:
ex - /warn user:781606551349231667 reason:test

hexed field
#

ooh

#

with a colon, let me test this

quasi rover
#

After logging into your account select your server by clicking it's avatar on the left corner then enter logs

hexed field
quasi rover
#

no worries!

dim bramble
#

thank you

quasi rover
#

no worries

gray trout
#

how i can go back to spawn island of life steal

#

i am in world

split needle
#

wrong server

gray trout
#

is that command

split needle
#

you're in wrong server

#

this is a bot support server, not the one you are asking about

gray trout
#

wich server

split needle
#

not this server

gray trout
#

ok sorry

fallen knoll
#

whats the xp someone can gain per minute? i cant find it anywhere

hybrid flare
#

i cant use probot commands

#

when i write / i cant see commands

#

how can i fix

quasi rover
quasi rover
fallen knoll
hybrid flare
quasi rover
#

not really since it doesn't update immediately

hybrid flare
#

i can see but the user of the server cant see

quasi rover
#

because you disabled applicant commands permission in this channel

hybrid flare
#

and they are have a permission

quasi rover
lean badgerBOT
#

:white_check_mark: **@gokhan warned! **

queen hawk
#

I need help, is anyone here?

quasi rover
#

please ask your question right away

queen hawk
#

I'm trying on a second server to get the id on me, which is (#id), but it shows me a file and I don't get the id or the level

queen hawk
quasi rover
#

no worries, have a good one

zealous breach
#

New Bug Found
**
BugType: Dashboard
BugName: Shortcut adding on command
Description: typing command in shortcut textbox just like shortcuting ban command or etc
BugExpection: after pressing enter it should be added to the box
BugResult: the box gets deleted and sometimes it gets added it althought it's first or second shortcut to be added
Browser: Yandex Browser, Chrome, Firefox
Fix: User Have To Press Space But There Is A Chance 0,01% That The Added Shortcut Gets Removed
**

quasi rover
#

there's no such bug bro, you have most likely cancelled typing the alias by mistake without noticing
in fact: you can't add space in the alias so pressing space literally changes nothing

zealous breach
fading hearth
#

Hi!
Why i cant use the removewarn command

#

When i using the slash command i cant see it

quasi rover
zealous breach
split needle
fading hearth
lusty jetty
#

the top day leaderboard didn't reset for 2 days in a row

patent tree
#

Hello, if you are an admin in your server and you tell the bot not to let you say certain words are you capable of writing it in your own sever? Just asking because I set the command up to block certain words but I was still able to say it

zealous breach
quasi rover
patent tree
#

@quasi rover okay thank you.

zealous breach
#

Clicking on create is working but on enter it deletes it as we didn't use in previous dashboard version

fierce patio
#

what music platform it suports>

#

?*

quasi rover
#

soundcloud
spotify is getting supported soon as well

zealous breach
#

@quasi rover so?

quasi rover
zealous breach
#

Thanks

quasi rover
#

no worries

lusty jetty
#

<@&675070424748654593> the top day leaderboard didn't reset for 2 days in a row

reef portal
#

.

lusty jetty
quasi rover
#

no send it in dm

lusty jetty
nocturne flax
#

why has Ban , timeout and unban logs stopped working ?
all was working great and for a month now i dont get any logs on my discord channels i set for info from those ?

quasi rover
nocturne flax
#

around 16/9 @quasi rover

#

but all other things work fine, just these logs stopped working

quasi rover
#

Is it only the logs you mentioned or every other log like "deleted messages"

nocturne flax
#

allso deleted messages

quasi rover
#

send me your server in dm please

nocturne flax
foggy orbit
#

hello , how i can transfer credit in the slash commend ?

quasi rover
warped mesa
#

hello, how can i change the prefix?

quasi rover
#

you can't change the slash

warped mesa
#

ah ok,thanks

quasi rover
#

no worries

jade cove
#

Hey! how do I play a specific spotify playlist?

tardy nebula
#

Hi i have questions about Top week

quasi rover
quasi rover
jade cove
#

ok, thanx

tardy nebula
#

When Top week is reset point?