#support-en
1 messages · Page 28 of 1
according to your current setting, members will have to reach both level 3 in voice & text for example in order to get the roles
you'll have to create 2 role rewards adding the same rewarded role — for the first one set text to 3, voice to 0 & for the second one set text to 0, voice to 3
this way they'll get the role whether they reach voice or text first and not Both together
how do you use coupon boo ?
Okay, thank you! I'll give it a try
Dashboard -> premium -> payment
it is not letting reset their points, its stating invalid user
Would you recommend doing that for every role as well?
You're using their user ID numbers right?
if you're willing to make it all text OR voice then yes
I only have their discord name plus the hastag numbers. Is there a way to find just the numbers?
oh so the 50%off is for prenium, i thought it was for probot money, thx
hello .. i cant play a song via web link .. is that a problem or its intended to work this way?
If you have developer mode enabled (you can enable it from discord settings) you can get on their profile and copy their ID numbers
ty I'll do that now
We noticed that you are a premium user, for faster response go to #premium-support
There either is a problem with YouTube or probot might have stopped using YouTube as music provider I'm not entirely sure since I haven't gotten a certain information, if it starts working in near future that means it was just a minor issue if not then unfortunately only SoundCloud will be used
thanks alot
Yw
I did /points reset because this was on a server that doesn't have premium and it shows their points are back to zero. Roughly how long would you say it takes to update on the /top list
Points command doesn't have anything to do with server xp, you don't need premium to use reset command
Use the command i stayed above please that's how you reset xp
the hashtag one didn't work
Any error messages?
no error message it just didn't read it as anything
Did you change your prefix before, from # to sorting else
no
Also can you make sure you have moderation module enabled
will do
It worked on my own server when I made sure the moderation tab was on, but it isn't working on the server that needs it (I am an admin there - does it have to be server owner?)
No having administrator permission is enough, moderation module has to be enabled in that server too and the prefix has to be correct
Just in case you can click on edit for reset command to see if the command has any limitations
on mine it gave a pop up for her server it just wont read the command at all, how can I check the limitations? on the dashboard?
Yes click on edit for reset command (it's listed under moderation module)
hello
there doesn't appear to be any
He was slandering me with his credit and his father swallowed black, I am not
I want my right!!
He swore by his mother and by the Kaaba he had stolen and by the Qur’an and he had stolen!!
As long as moderation module is enabled it's supposed to work, if it doesn't that means the prefix you're using is not the correct one and unfortunately there isn't a way to see what your old prefix was since discord is asking us to remove the prefix, however soon the command should be enabled for slash commands if you don't mind waiting a bit in case you can't find the old prefix
Please answer me!!
@pallid skiff #support-ar
@native geyser They couldn't solve my problem!!
Then we can't either
Thanks, sorry for the inconvenience
No worries
thanks we're gonna try and track down what the prefix was set to!
when ever i try to play my yt playlist it wont play
It also dose it with normal yt vids
Is youtube not supported anymore?
There is a chance that probot might have stopped using YouTube (can't confirm yet since I don't have certain information), use SoundCloud links or song names instead while searching
@woeful yew
👍
guys
alr
thanks!
can u give me link of vote
Unable to pay premium using Apple Mastercard, any help would be appreciated.
Is it open to international payments + 3D secure should be enabled
Hi guys! Been trying to figure out how to change the prefix
Well, I managed to change it yesterday but it keeps going back to its original prefix
Discord is pushing bots to remove prefix and use slash commands so you can no longer change it
@languid crown
You're welcome
I'm not sure I follow, how do I enable 3D secure?
hello
on card settings
How can i help u
Can you send ss
OK 1m
Hello
hi what is the command for listen music ?
elaborate please
not open source cant share information sorry
ok
sorry to be off topic wee question, I'm on another server and for some reason, no video links or names work, prompting this message every time, has this happened to anyone or does anyone have any tips on what might be causing it?
dont think its possible no
youtube isn't being used anymore
ahh i see, thanks for answering
yw
Amex not going through either, can't enable 3D secure with apple card...
3D is a requirement to process the payment
nothing we can do about it since its discords request
how to add balance?
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
youtube can no longer be used while playing music
either use the songs name or use soundcloud link
Hi
how can i help you?
/role multiple
Hello
How do I create custom welcomes, which also gives roles straight away to new joiners
Hello?
Plz help
https://probot.io/dashboard -> select your server
for welcomes -> welcomer
for roles -> autoroles
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thank u
yw
#support-ar
Hi is there any way to play youtube links/spotify links (music in general) in a server now?
Hello!
Are all the commands /... or can you change the command "bind" to example !play
help bot doesnt work for me
no only soundcloud is supported
discord pushed bots to remove prefix so only slash commands are available
which exact feature
Is there any limitation for editing embeds?
well that sucks. Thank for informing me!!
no there is not apart from being have to fill every selected element
it's getting sent as a new message but not editing the previous message
can i see the new message you're trying to send (edited version)
sorry didnt get it
what do you mean by the edited version
can i dm?
you can send it here
Did ProBot stop supporting youtube playlist?
yes

does probot not support any youtube links at all anymore?
no youtube is no longer supported
Damn sad
I loved queuing up a playlist with my mates now I have to manually search every time. Did it get removed because of the new slash commands?
Oh okay that’s great to know!
prefix has been removed so you can not anymore
Where can i open a Ticket?
you can ask your question here
how the hell do i use pro bot
i purchased premium, when is it active?
commands on https://probot.io/commands
dashboard on https://probot.io/dashboard
We noticed that you are a premium user, for faster response go to #premium-support
I suggest to add a command that shows u how much credit will be released during the operation of the taxes
invite your new bot from https://probot.io/premium/manage it'll be active right away
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
already exists
/credits
Nooo
@wide vector yeah doesnt work bud i even took the example it dont woek
I mean the taxes when i send credit to someone how much credit will be released in hte taxes
Can't I use my own avatar, do I have to use the template?
nevermind
There are some bots that counts taxes but I prefer probot to count taxes
you can change it with either #vip commands or on the website i gave you
Didnt u get it? I mean when i send 123123 credit how much credit should i send to get the exactly number
its 5% you can either use a calculator (maths is being taught in school) or you can use the command and see how much will be tax and how much will be sent
I mean counting taxes
i see what you mean now
How should i know the taxes while sending 1846291
This is what i mean
I am not einstein to count these taxes
maths still works there actually, but we dont have a feature that shows how much you should be sending
you dont need to be einstein to do simple multiplication and dividing but feel free to suggest it in #573053418017521664 anyway
Ok can u count the taxes while sending 1807610 credit?
Thank you for your help 😄
When I create the embends now, it is still done by the old bot, do I have to adjust something there?
do you want me to calculate how much you need to send to make them receive 1807610 credits
Hi guys. Sorry for the noob question. But can I have a use case for the Auto Mod feature? Like where do you use it ?
new bot will take over
Yes and that is why we need a command to count taxes
Huh? I could send it here #573053418017521664
Np
so i can kick the old one?
spam protects your server from spam (5+ messages in 5 seconds counts as spam)
discord invites protects your server from people sending discord invite links
its for your servers chat in general
yes
1902748 is the answer,
as i mentioned currently with probot you can not see it but simple calculations you learn in school can still help you calculate it
lets say you want to make sure that the other person will receive X amount of credits, since 5% will be deducted you want X to be 95%
what you're looking for is 100% so divide X by 95 and multiply it with 100 and you'll get the amount you're looking for, you're free to use a calculator since its invented for this reason
Sorry @native geyser I got confused. I meant Auto Roles my bad.
ah, it gives roles to new members when they join your server
Hi all, when I try to play a YouTube list using the /play command probot replies with "Not supported provider". Is this something I can fix?
youtube isn't supported anymore
How come?
discord
Other than everyone right?
yeah only new members
discord is forcing new things basically youtube isnt supported anymore and prefix is removed
Would this mean new members will not be under everyone roles if this is activated?
that depends on whether you hoist the autorole or not
U can speak arabic right ?
no
do you have any bot related questions?
Nope
Sorry
I have a question
you can ask it right away
Can we change the prefix of ProBot ?
prefix has been removed so not anymore
Oh ok
What's the %50 off coupon BOO for? Is it for premium or something to do with real money?
yes its for premium
Aah, darn it 😭 😂
Thanks
Some how some reason I typed in the info to get premium tier 2 monthly it’s not under subscription
I thought I paid for it
can you check your payments tab
can you click on billing
It did have a valid card
I don’t know what’s going on I did set one up
when I tried to buy premium
have you gotten a payment receipt
Does anyone know how to get music to play
/play
only soundcloud is supported
Bruh why it used to be YouTube and Spotify
we never supported spotify was planned but an api that gets music directly from spotify doesnt exist
and youtube has just been removed due to discord
just type the song name or use song link
I just did and it doesn’t wanna work
what does the bot reply with
oh application didn't respond issue, might be due to your network or discord try again in a bit
Ok
it's working for me in my test server so
was youtube support for the bot removed? urls dont work
yes its removed
how do i change prefix
you cant anymore prefix has been removed
ok
Somewhere in billing will say invite to server. When you do, your server will be good to go with using prime commands instead
i already answered him do not interfere please
Trying to figure out why only the owners of my server can check ranks, but everyone else can't
what does the bot reply with when others use the command
They try to type /rank but that is all that shows up
Hey Ruru, why i cant #play in my own server to listen music and now i cant drop links in bot like /play term:music link?
do regular members have slash commands permission?
hello, youtube isnt supported anymore so either use the songs name while searching it or use soundcloud link
Ah. Do I turn that on for the entire server? Or just the channel that allows levels?
thats up to you
but like 2 hours ago i listened music from yt
youtube isn't supported anymore so you can no longer play youtube links on probot
K thanks. I'll give that a shot.
yw
It worked! Thanks. Another question - Some members get this .png dowload instead of a rank. Even when I type /rank and the member name I get that.
can you give me the user id numbers of these people
hi can i ask how i get rid of slash command
you can just turn off the perms for people but prefix has been removed so you wont be able to use the bot otherwise
but one of my old server i can just use #p.
not the name and tag need user id numbers
will be removed completely, discords request
ok sorry
ok so it will be removed at future right?
yes
hmm feels bad thank you tho
yw
I'm not great with discord - still learning. How do I find user id numbers?
from discord settings enable developer mode
then right click on their name and click on copy id
if you're on mobile press and hold on their name
thx
yw
Any reason YouTube is no longer supported? Anyone know of any other bot that supports YouTube?
aight i'll talk to devs
discord is the reason im not sure if that is the case for other bots too or not
Appreciate the quick reply! Thanks.
yw
This is what shows up when they try to check their rank
i know the issue
Hello! I was trying to listen to music (that was on YouTube) and it’s telling me it’s a not support provider did something happen?
we no longer support youtube, only soundcloud for now
Ok thanks
yw
Guessing it was a copyright violation?
i dont really have much information about it
Ah gotcha
the bot doesn't support youtube anymore?
no
hi wanna ask if the prefix thing is gone?
close to
you can still use it, but it can no longer be changed and will be entirely removed soon
How to report someone sell credit
you can report that to @spring ether
The probot is not working right?
what do you mean by not working?
hi
xin chào!
I want to buy a premium subscription with a credit and I can't
make sure you have enough credit
Yes sure
you seem to have no credit
the coupon seems to not usable with purchasing using credits so you might need to have 1m7 credits to buy it
make sure the bot has permission to manage webhook in that channel and no other bot is removing its webhooks
Why can't I use the #p command to play music?
i did that
We noticed that you are a premium user, for faster response go to #premium-support
what does the bot respond you?
can you really make sure of that? all the things I said are all matter
i made prime ticket
The bot replied to me saying. This command moved to Slash Commands.
then use slash
Why can't I use the link to play music anymore?
youtube is no longer supported
youtube no longer support?
when i want to play alot of music with one click what I have to do?
is youtube playlist no longer supported
it not work for u too?
yea
apparently
they are done
like other bots
when it comes to music
i used to turn my spotify playlist to youtube playlist in playlistbuddy site and then run it on probot
idk what to do now
now i m just splitting my 480 songs playlist , into 50 songs playlists
and conveting em into youtube to run em with mee6 which forces 50 limit songs on their add playlist feature
you have any solution?
yea if u make spotify playlist of what u like , max 50 songs
ohhhhhhhh
go to playlistbuddy and convert it into youtube playlist
then go bring mee6 bot , enable music feature in their panel
so spotify playlist work right?
and do /add-playlist in ur server
with the youtube link
and then /play
bots doesn't runn spotify playlist directly
mee6 can run 50 songs max youtube playlist
what is mee6
discord bot
im doing what u tell
in music what does dj roles mean
Hello! So I'm still having trouble with my leveling system.. I fixed the roles to where it says role reward instead of just 'text & voice'. One of my members achieved lvl 2 but has yet to get the rank given to it, also the notification doesn't appear in the lvl channel I made... Do I need to make the LvL Role Rewards Higher than the Discord roles that my discord members have? I wish I was discord savvy to understand what I'm still doing wrong
hello guys im ask my my probot in server #help him respon ❌
music feature is for premium user
sorry our server have added mee6 since long time so we don't lose these features
ater they became premium
after8
youtube music playing is no longer supported
also avoid discussing about other bots in this server as per #573048353458356234
your dms is closed
open it in user privacy settings and use the command again
do you have any idea how to use playlist song ?
make sure the probot role is higher than those roles
also if your members reached the voice level, they will need to gain some text xp after that so the bot can update their roles
hi
only role(s) that can use music commands
you can still play soundcloud playlists as it is what supported currently
ohh thank u so much
hello thank you, in where please bro? my server or my profile?
both
can setting in my phone?
yes
what is a ALIASES in /play
other name for commands but that only work for prefix commands and prefix is being removing now so it would not change anything if being changed
I have made probot the highest role possible. i put the level roles near the end of the list.. so i really don't know what i'm doing wrong. I made it so that the entry level role to the server "Traveler" can't gain any xp. only Acolyte and above can earn xp. i will my discord members to talk more in text to see if that is just the issue
hello i got missing permission, must be leader grup to setting ?
what do you mean?
privacy setting is not what you change in the server but for your user profile
already setting idk why cannot
thank you for the respon
Good morning,
I have a problem with the new command system /. Before, to listen to music you could do this "!p [video URL]". But with the new system you have to select "/play" which is longer and you have to write the name of the video. Except that the bot can't find the video even with the right terms and the /play command can't read URLs. How to remove the /play and come back to the much more functional !p ?
you can not remove the slash as it is a part of discord
the bot is moving to slash and will remove prefix entirely
youtube playing is no longer supported so you can only play songs from soundcloud by now
all this is done because discord asked us to and we can not do anything otherwise
Good morning
I have a problem with using the / play command, when I enter it and I want to play music from youtube, I am showing information about an error
youtube is no longer supported
ah okay, I understand, it's too bad, the Url function was very practical 😔 . thanks for the quick answer.
Can you somehow see your voice points?
<@&675070424748654593>
you mean voice level? just use /rank command
carefully check the channel topic
this is not #support-ar
i wanted to help him only
then just use /rank as said
we have a rule to do so since we have the support team here
just check the channel topic

how do you turn prefix off bruh
discord asked us to
i’m asking how you can turn prefix off
Can't play youtube video urls anymore?
no longer supported
ty
When does the Pro Bot discount end?
there's no said time
why is the bot muted on voice channel?
there must be someone muted it
you can just manually unmute it
but the thing is,it not muted in pc,but its muted in mobile
bro please help what can i do
my probot say, This command moved to Slash Commands.
then check either your account setting or our audio output on your phone
then it's moved to slash
use /
ok thanks,its working now
use / and then bro?
If youtube url is no longer supported then what urls can i use
use and wait for commands to show up and use them
type the command name for faster searching
soundcloud for now
Okay
Um everything i try says not found
And will youtube urls work again
can you check if the link is from the soundcloud.com domain?
and youtube playing will never be added again unless otherwise said
Wdym soundcloud domain
there's like new domain being used but directs to same place which is goo.gl or something
What does domain mean lol
is there any way to get premium for multiple servers at a discount? I run a roleplay group that uses multiple servers and I'd love to get premium but doing for four servers, the cost individually atm would far outweigh the worth.
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
Currently you can get it for 50% off by using the coupon on dashboard
Hi from where I can report users who sells credits for real currencies
you can report them to @spring ether
Pro bot doesn't show SlashCommands in my server!
check the perms
The bot has admin permission!
users require permissions too to use application commands
I have the permission, because I am the server owner of my server!
can you try restarting your discord in that case might be related to your network connection
Okay
Does @stone cloud have an XP boost option?
it would be great for those with a high chatting level.
<@&675070424748654593> -
no it doesnt feel free to suggest it though
it doesnt feel free to suggest it though
Wdym?
it doesnt have an xp boost option, feel free to suggest it though
How do we get an emoji from a server ? With ID and ?
Hmm kk
elaborate please
Can we transfer levelling from probot to another bot?
that depends on the other bot you want to transfer into
if they have a feature that allows you to set levels then yes
Which bots does it support?
i dont know
Oh so we have to manually set each user's level?
We can get a user with <@ID> but with an emoji ?
/<emoji>
there might be an api or something depending on the bot im not really sure
doesnt have anything to do with probot itself use #chat-en instead please
<emoji> is the emoji
Hm k thanks
yw
ok thanks
👍
we just have to copy the image url to insert it in ProBot message... Sorry and Thanks again
try this
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
-
copy the message you just sent and paste it on dashboard
Hey! Trying to play a youtube video in a vc and getting an error saying not supported provider?
Uh
As of when tho?
It was working fine 10 minutes ago
started being removed completely yesterday
i have a quick question in our server probot says that the provider isnt supported im copying an youtube link
but we cannot play any music anymore
youtube is no longer supported either use the songs name or a soundcloud link
yw
hey.
hi how can i help you?
- payment receipt
- bot number
- old account user id + name
- old account email
provide me with these in dms please
sure
yes but there is no ETA regarding when it'll be back
okay thanks.
yw
Hi, I just noticed that Probot no longer sends a welcome message when someone new comes to my server. Does anyone know why ? <@&675070424748654593>
how to changes back (#play) or can't changes back
can i see your welcomer settings
you can no longer change the prefix since discord is asking bots to remove the prefix
Do you mean what you see on the dashboard?
yes
okay thank
yw
Well, I can but they are in german
./daily or from probot dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
read the channel description please
can i see the image part too please
One last q. Will it relinquish the everyone role, Mr. @native geyser ?
Sorry trying to figure it out because what I want to happen is when new members come in they won't see channels except the welcome which they must read through. Once they select accept that's when another role (was initially thinking everyone) is assigned making all channels visible.
you can do it with reaction roles
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
is your image bigger than 3mb?
no
then i believe its about the image's dimensions (assuming the bot has required perms)
can you scale it up a bit
check your connection
ok ty
scale up your welcomer image i do believe its about its dimensions
but it worked fine before
with the same image?
yes
then it should be permission issue
I will look again thanks
also make sure your text doesnt contain more than 2000 characters, sorry i forgot to mention
Why cant i lock my server
what does the bot reply with when you use /lock command?
Locked but people can speak
Can I say this:
- Set Auto Role to visitor role (Can I confirm @everyone is not tagged?)
- Set up Embed
- Set up reaction role. Once clicked, visitor is removed
thats a channel permission issue
channel settings -> perms -> find the role that is overriding muted roles send message permission -> set it to / instead of ✅
Ok
yes you can do it but what do you mean by '@everyone is not tagged'
Ok.
I have 3 channels: Welcome, general, other topics.
When a new member comes in, I want them to see only welcome. When they picked a reaction role, they can see general and other topics.
How do I go about in setting this up?
with channel and role permissions, it doesnt really have anything to do with probot (apart from setting the reaction roles and i already described it above)
I don't know why it doesn't work. It has administrator permissions and the message definitely contains less than 2000 characters. And as I said, there was no problem before
can you try kicking and reinviting the bot (xp and server settings will be saved role settings will not)
I already did
can you invite me to your server in dms please so i can check it out
whyd you guys switch to slash commands
discord
💀
Thanks.
Last q: Is there a way for me to tag people or channels within an embed message?
so im new here what can i do with credit?
check the pinned message to see the variables
you can buy backgrounds for /rank and /profile commands on dashboard
credits can also be used to purchase the paid versions of the bot on https://probot.io/premium
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
any thing else
?
only those for now
1 of my m8 told me u could get like xbox and steam stuff
like gamepass and other or wrong one lol
Variable as in the actual channel id number thing? How do I even get those. lol sorry noob
well maybe you can by trading with someone how ever we do not support trading with our currency (if real currency gets involved we'll take action too) and its against discord tos
enable developer mode from discord settings then right click on channel name (click and hold if you're on mobile) and click on copy id
Copy link and get the last set of digits?
All good
that should work too yes
Thanks, @native geyser .
yw
My Welcomer with the picture is not working but i put it on but when there someone joins probot not chatting at all what should i do?
can i see your welcomer settings
is the image smaller than 3mb?
no, since pro bot accepted it tho it worked last week but this recent day it wont
so i am worried if its broke or i did wrong
i see, i got one more report regarding that so there is a chance that the issue might be from our side can you try these two and let me know please
reupload the image
scale it up a bit
ok i will update you as soon i finish it
alrighty
I tried bot and still like this
Are youtube links fixed yet?
i see then i believe the issue is from our side, i sent a message to devs hopefully i should get a reply soon
youtube is no longer supported
So much for “fixed in a short while”
oh ok. can you notify me tho if they reply? since my members like pro bot welcomer
sure
Thank you, the one when you leave and the pro bot will announce and other feature is working the only thing ain't working is the welcomer
with text only it's working the image seems to be the issue however i'm not sure about what causes the bot to not send the message when the image is also enabled
why can't I start a youtube playlist anymore ?
youtube is no longer supported
just since few days right ?
yesterday
ok :/ thx
Ok, Thank you ruru
yw
Does anyone know if on a welcome option, you can use hashtags to direct new people to a channel? M336 does but i’m not seeing Probot allows hashtags. Hope i’m wrong
check the pinned message
AHH! Thank you so much!!
yw
you don't have support in French, it's a shame
#support-int
its not completely active yet
List of commands pls
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Yeah i was just about to come ask about that. I’m not seeing the option for an image anymore
there should be a general issue will be fixed as soon as possible
I’ve been hacked
there isn't really anything we can do about it contact to discord instead
Im sorry to bug again but when I add the channel id like this, it’s not working. Am i entering it in wrong? Sorry not too bot literate yet. Still learning. But this is how im entering it in the bot “ <9838484848438> “ do i have to type #channel_id also?
like, <93484893939channel_id> ?
<#channel id number>
pls don't move command #play to slash command
prefix is being removed, discords request cant do anything about it
Hello ruru another support
Is the announce when some member leave is broken as well?
Since instead of user name should be out its a number the bug start when the welcomer bot been broken
when you dont have any mutual servers or friends with someone who is also not in your friend list there will be a ! to stop the mention and show their id numbers so in case you want to reset their levels you can by getting their id numbers here, otherwise it might have been a pain to deal with it if they were banned from the server
Oh any way to know what is there username?
Since before even its not my mutual or something the username is still seen
copy <@!number> format and send it without ! it should show their name
it has always been like this so this shouldn't be true
Where i gonna send here?
you can do it in your server it doesnt really matter
Oh ok thank you ruru
yw
Hey Another on and last foe today, I might be annoying sorry but i am really interested to know who is the person is but when i did the thing you said its still the number and when i tap it its just invisible gray thing
oh its still not showing up, then i believe discord might have changed how things work
Oh ok thank you tho : )
no worries ^^
Hi
hi how can i help you?
Sorry
My bad sorry
no worries
When we rank for a particular user, we get a meaningless png file like this. What should I do?
The rest of the users are doing well.
welcome by picture is not working again
it used to work before, now people join and nothing
ask that person to use /credits commands it should fix it
there is a general issue at the moment it'll be fixed
thank you!
yw
hello i have a problem...
my probot just send leave messages but no join messages
i also tried already what happens if i do it in another chanel and its still not working
there is a general issue will be fixed
uh okay do you know when its gonna work again?
no eta yet sorry
Hello
oh okay
how can i help you?
Can i be a admin
we're not directly getting admins
How do I apply to manage
not looking for more people at the moment, do you have any bot related questions?
I can't play youtube videos, what happened?
we dont support youtube anymore
Why? you guys got a cease and desist?
as far as i know its discords request
Is the bot open source? So I can host it to my own server to play youtube videos
no its not open source
Oh well, thanks for the support
you're welcome
Bro i am in the secomf best school in oraq that requires an exam u must complete 20 questions of difficult math in 5 min
And we study in english
Is there an indent in embed messages?
wdym
Tab or block
Wont calculate
can you elaborate more please
well there is nothing much i can do for people being lazy, still as i mentioned you can suggest it in #573053418017521664
hi pls help me ¿
yes?
is auto roll is no on
it is enabled and works properly as long as you set the permissions alright
yw
I want the text in the red box moved to where the blue box is
you should be able to by putting some spaces before the text
If I buy prime can I transfer it to another person?
The #user comand delete?
no prime cant be transferred
no it still exists, for now at least
Give me some good gemes for phone
Hi Guys , am trying to play a YouTube songs , yesterday it was working just fine , today I'm getting this error
youtube is no longer supported
oh 😦 that's sad 😦
yes we're not getting admins
Mods?
we're not directly getting mods either, this channel is for bot related questions only please use #chat-en if you dont have any bot related questions
no we dont support youtube anymore
i was just recommending your bot to my friends like 3 days ago for that feature , unfortunate
@native geyserhey does soundcloud is allowd?? for discord??
k thanks for the support
yw
i just ran into a little issue with my level system it's not letting my members see their own rank
Probot beast bot
We noticed that you are a premium user, for faster response go to #premium-support
what is happening when they use the command?
Hello, If i cloned my server, can I also create a probot template just like a server?
#573053418017521664 if you wanna leave a feedback, do not fill this channel with it please
wdym by it exactly
You can create a server in discord by applying an existing discord server template
How can i copy all probot configurations of such server and apply it to the new discord server clone?
oh unfortunately you cant do that you need to set everything again on dashboard
Thank you 🙂
yw
Hello, im trying to purchase the yearly permium bot and I used the code (BOO) to get 50% off
it shows that the balance to be paid is $30 but when I choose the account balance I have as a payment method (i have exactly $30)
it says no enough balance
tried to add my credit card and received a msg saying they were trying to charge $60 and there is insufficent funds
So i think the code is not working well, only shows the discount amount but at the end it charges the whole amount without discount
can anyone help?
did you add account balance beforehand or not?
from new credit card right? can you show me your billing tab please
this is where you get there from
If possible can we go to the general vc and I can stream my probot page
guys what can i do with credits?
profile command backgrounds on https://probot.io/store/profile
profile command badges on https://probot.io/badges
rank command backgrounds on https://probot.io/store/rank
paid versions on https://probot.io/premium
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
i'm not able to call atm so can you show me the details for that 30$ too
can you restart your website and let me know if it still doesn't show balance
it shows the balance but when im trying to pay for the yearly sub it charges me $60 instead of #30
maybe an error with the website or something
I will do that rn
alrighty let me know
Same thing
it says (Oops! you don't have enough balance to do that,)
although I have the exact amount in both account credit & in my credit card
you activated the coupon again right?
yes, tried like 10 times till nw
i see let me talk to devs real quick
Ok, I got 1 month sub
We noticed that you are a premium user, for faster response go to #premium-support
and will try to renew it yearly now maybe it works
hello support
so i've been meaning to ask what could get a person blacklisted from probot ?
cuz i really see a lot of blacklists nowdays and i don't know why exactly ?
i was told that devs were aware of the issue and they're fixing it atm
breaking our tos is a reason
what is tos stand for 
terms of service
yw
Hey, ProBot is refusing to play from a YouTube direct link on my server suddenly, is this a bug or a change? Any help or info here is appreciated 🥲
youtube isn't supported anymore
Unfortunate, but at least nothing is broken. Thank you!
can u kindly mention me once they fix it? cuz i tried just rn and still it says (Oops! you don't have enough balance to do that,)
We noticed that you are a premium user, for faster response go to #premium-support
why is the profile not opening?
still having the same issue, can open a stream and show u live
what is the bot replying with
i see i'll let them know again
Any tips to earn credits faster?
There is More faster?
you can trade with your friends, but we are not responsible
Alright!
Can anyone explain why YouTube isn’t supported anymore?
Is it possible for me to apply for pro bot management?
we are not looking for more people
Why does /play not work with YT Links anymore? only terms
we no longer support youtube
was just wondering what probot plays music through spotify ?
soundcloud
Hi, I'm trying to setup ProBot's levelling system, /rank displays fine for my main account, but it doesn't display properly for another account. May I know how I can solve this issue?
ask that person to use /credits command it should fix it
try coping link do the image
works for auto message for meme or idk
It says "The application did not respond"
YouTube Isn't Supported Now?
Doesn't work, it links to a invalid image 😦
i already answered to that person
no
✅
Showed this when using /credits
ask them to check their network connection please might be related to discord too
Does the music bot still work with youtube when ever I try to put youtube link for music now it does not work.
youtube is no longer supported
Why?
I did the /help command for it and it still has youtube link as an example of something you can do for the music bot.
that'll be updated soon, we no longer support youtube due to discords request
how can i see how much days stay ban for user
logs
yes soundcloud is still active youtube isnt being supported anymore though
there is mod logs on dashboard
or you can set up logs in server and use discords search bar with user id
she is banned and dont see
user id
hi
hey what are the badges for
We noticed that you are a premium user, for faster response go to #premium-support
Still
how can i help you?
did you check modlogs?
I want from page
in order to have more detailed logs (responsible moderator + reason + time) you need to have paid versions so
Im looking from this everytime
And i write there nickname and tag and still nothin'
^
also you should be using user id number name and tag is tend to mess it up
Still nothing
you need paid versions to have more detailed server logs
on page you can search up with user name
apologies i thought you were still talking about server logs
Don't working
invite me to your server in dms please
Help!
I've set the auto role to "guest" role which will be able see to "welcome" channel.
My plan was until they reaction role the guest to untoggle it, the rest of channels will come out visible.
I've set each channel and category where "guest" has no visibility.
PROBLEM: When I click the reaction role to untoggle the "guest", the rest of the channels doesn't appear. I right click on my name and I could see that the "guest" role has been removed.
Where did I go wrong? Thanks in advance for your help
is the bot taking away the role when people react
It does.
then its discord permissions issue and has nothing to do with probot
Hello, can i copy embed messages to another server ?
you cant copy all the settings right away but you can manually copy the content one by one
Okay thank u very much
yw
how to change prefix?
prefix has been removed
oh sad
I accidentally bought a year subscription without the 50% off coupon
I literally JUST saw it says type boo
can I have a refund to repuchase?
We noticed that you are a premium user, for faster response go to #premium-support
i just checked the pinned message and am not seeing an answer to this question, hopefully someone can help? I am trying to add custom emojis to my Welcome message. What is the code or formula to type it out? I tried this <emoji ID #> but nothing is working. I got it to work once but now it’s not working and im thinking i just forgot how to type the code for it in
to add emojis
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
-
copy the message you just sent and paste it on dashboard
Where can I redeem the coupon "BOO"?
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
the amount of xp given is randomized therefore there isn't an exact timer, it takes roughly and collectively 1 week for level 25 though
you dont need to sit in a call for 1 week straight you can leave and rejoin later it takes around total amount of 1 week to reach to level 25 (might take a bit less or a bit more depending on how lucky you get with xp given)
i mean you will eventually but it'll take more than 1 week to achieve that, you need around 1 week of being in calls to get to level 25
168 hours
its roughly stated there i cant say much since only devs know the gap for xp given
however probots leveling doesnt always get harder for example from level 25 to 26 you might need 1000xp (im making up the numbers) but it doesnt necessarily get harder from level 26-27, it might require less xp compared to 25-26
if they were willing to share i'd already have the information to share with you D:
i meant for the xp gap bot gives
xp given is randomized so these timers are not 'accurate'
again as i stated above leveling doesnt always get harder
from level 50 to 51 you might need 1500xp and it doesnt always get harder, from level 51 to 52 you might just need 1200 xp (i made up the numbers to give an example)
so that people dont get frustrated while leveling up
it wouldnt always be fun for most users if it was getting harder and harder every time you level up since the amount of xp given is already randomized so some of the levels get get easier
well it aint rocket science here are the main things you should know
xp gain is randomized so the timers you see on dashboard are not 100% accurate
the amount of xp needed to reach to next level doesnt always get higher as you keep leveling up
how can i make a text bold in embeds ?
this is what i mean by that, xp required to reach to level 54 from 53 is 6250
not xp balance no
the way you do it on discord, put ** on both sides of the text
thanks 😄
is it possible to change the font size D: sry for all those questions ❤️
from 24 to 25 2500
from 25 to 26 4444
from 26 to 27 3681
from 27 to 28 3819
no it cant be changed, you can do anything you're able to do on discord though
okay thank uu very much
3264
we got 2 new commands that are currently for premium only (on beta still being tested will be added to public version too), setxp and setlevel, allows you to set someones xp or level so you can import from another bot OR you can see how much xp you need to reach to a level from the previous level
you're welcome
the /setxp command doesnt work
Hello, would anyone know why the probot automod won't respond to any bad words that are typed?
currently its only for premium will be available for everyone after testing
the tester shouldn't have admin perms
this is not good marked on the dashboard tbh
Okay, is there any other things I should keep in mind?
and check the bots perms, these are all
really really soon it'll be out so
Hi, where do I report bugs? (please ping me)
I'm pleased. ProBot is generally a good alternate against MEE6 & Dyno. Also really cheap prices. Thanks for your work!
you can report here
I tested on an alt account and it still doesn't work
I tried with the bot having administrator too
invite me in dms please
To the server or do you want to see the bot's settings
This is an Auto Roles bug:
- one entry ("location") did not have the embed message set
- one entry ("colors") did
I updated "colors" to point to a new message, but it kept adding the reactions of "location", or both "location" and "colors". The reactions for "colors" didn't work. It was only when I noticed the embed for "locations" wasn't set, and set it, that "colors" worked properly.
i can see the settings first in this case
color option is there to set a color for other specific contents, if it doesnt have anything to apply on it wont work it's not a bug
Sorry, that was confusing :) those were my names for the roles. I was just trying to keep the two separate for the report
Nothing to do with how the roles were configured, except whether the embed was set
oh i got it wrong apologies let me re-read
are you able to provide screenshots of your reaction roles module so that i can understand better
Sure - what would you like to see? Though I've already fixed it so there isn't much to see
if you could replicate how it was like the moment you ran into the bug it would be awesome
Oh, it didn't let me post an image
How do you want me to share it
https://i. imgur.com/nBgztis.png how about that lol
so no message was selected then?
Correct
But a different reaction roles entry, which did have the message selected, was unable to function
thats weird and isn't supposed to happen i'll be reporting it to devs though i have a question to ask first
was the embed name the same for both of your messages?
like for example you created an embed message set it up and sent it and instead of creating a new one with new name you just changed the one you created for the first message and sent it for the second one?
Different embed names
i see, alright, thanks for letting us know ^^
I did have multiple instances of those embeds existing simultaneously though, but that's the only weird thing I can think of
It didn't seem to interfere otherwise
Thanks for working through my report to understand it. This is a tricky, subtle bug!
they're not supposed to effect each other its weird that they did, i also never ran into such issue before
thanks again for your report have an enjoyable day
Why does the music feature have such a strong bass? Is there any way to lower the bass?
the bot doesnt have its own bass option it depends on the song you're playing
When I play the music manually, the bass is normal. But on the bot its always extremely increased.
Show and point: Timmy Trumpet - Oracle
The song itself does have a strong bass, but the bot's bass makes my ears bleed.
where do you listen to it normally though
And I have also noticed the same effect on songs that don't have a large amount of bass.
Example: Monody (Radio Edit)
we no longer support youtube so soundcloud is the platform where the bot gets music from
Youtube Music. I gave the bot my youtube music playlist.
Ah, I see. So you are suggesting that the songs have increased bass on Sound Cloud?
depends on the song it is possible
I have searched the song "Timmy Trumpet - Oracle" on sound cloud, and the version on Sound Cloud sounds completely normal.
let me check
for me its the opposite soundcloud sounds more bass boosted so im not sure if the issue is from the bots side i'll still ask devs to check for possible music issues though
Do you have a chance to try listening to the bot play the song?
As I said earlier, the song has high-bass by itself, but the bot increases it so much more.
i just did listen to it and to me it sounded like soundcloud was more bass boosted than what i've heard from the bot
I am currently trying the ProBot Prime and it sounds normal. But with the base bot I swear that it sounds too bass boosted.
If you want I can upload a recording?
up to you though as far as i know the music host we use is the same for all versions so if one is bass boosted the other one should be too
I am sorry for the low audio quality, I have a couple of filters set on my recording software and they attempted to stop the bass resulting in bad audio quality
I will try to convert it to mp4 so that it can be viewed in discord
Alrighty you can dm me after converting too
For anyone looking back at this. This is the normal bot
And this is the Pro Bot
Ty for ur time sir
Hello can i ask why this is the case now?
Just wanted to know
How do I give my bot triggers?
Hello! I'm having a little difficulty navigating the Probot's music commands. It's the queue I'm struggling with. I put in the page number, it won't show that page, it'll keep showing page 1. If I try to scroll, it'll tell me the button doesn't belong to me, even though I pulled up the queue. Unsure what's going on
Ah, I forgot to tag support. <@&675070424748654593>
why i cant use link ?
<@&675070424748654593> ^
Is there a way to change you're Username on Probots dashboard?
We noticed that you are a premium user, for faster response go to #premium-support
the bot no longer allows youTube links
<@&675070424748654593>
The restart is immediate if you use the /reset command
Hey. Im trying to give certain roles to members who had joined our server with special links
However, it seems that the bot only gives roles designated in the 'auto role' section on the top but to give roles in 'certain links'
If you talk about the bot yes you can do it if you refer to your profile name no
<@&675070424748654593>
This aint the english channel mate?
So you can't change your Profile name way because I change my name on Discord and its not matching on Probot dashboard why is that?
I want to change the username in probot how can I
Same problem
it takes your discord username to show on there
try changing your username on discord and check again if it update. you can change back later
@crisp mantle ^
I changed but It still the old Username
can you check if they used those links to join your server? and also make sure the bot's system role is higher than those roles
how to fix this?
missing permission as shown
ask the server's owner or admins to check your perms
then let me gather more about it before I could report it to developer
So if it takes you discord username why is it not appearing the correct one because I had this username for months name and that username it appearing now is from a long time ago so what can I do it fix it?
you can try what I told you to do
I change my name and change it back also I change the # number in the username as well to try to update and its still the same.
We noticed that you are a premium user, for faster response go to #premium-support
I've tested it my self but aint workin mate. Only the roles set up for the 'auto role' part is activated
then let me get this to developers so they could look into it
have you checked what I asked you
how do i link a text channel here?