#support-en

1 messages · Page 28 of 1

steep yew
#

bye

quasi rover
#

according to your current setting, members will have to reach both level 3 in voice & text for example in order to get the roles

you'll have to create 2 role rewards adding the same rewarded role — for the first one set text to 3, voice to 0 & for the second one set text to 0, voice to 3

#

this way they'll get the role whether they reach voice or text first and not Both together

velvet inlet
#

how do you use coupon boo ?

analog surge
native geyser
little solstice
#

it is not letting reset their points, its stating invalid user

analog surge
native geyser
quasi rover
little solstice
velvet inlet
#

oh so the 50%off is for prenium, i thought it was for probot money, thx

odd field
#

hello .. i cant play a song via web link .. is that a problem or its intended to work this way?

native geyser
lean badgerBOT
native geyser
native geyser
#

Yw

little solstice
native geyser
#

Points command doesn't have anything to do with server xp, you don't need premium to use reset command

#

Use the command i stayed above please that's how you reset xp

little solstice
native geyser
#

Any error messages?

little solstice
#

no error message it just didn't read it as anything

native geyser
#

Did you change your prefix before, from # to sorting else

little solstice
#

no

native geyser
#

Also can you make sure you have moderation module enabled

little solstice
#

will do

#

It worked on my own server when I made sure the moderation tab was on, but it isn't working on the server that needs it (I am an admin there - does it have to be server owner?)

native geyser
#

No having administrator permission is enough, moderation module has to be enabled in that server too and the prefix has to be correct

#

Just in case you can click on edit for reset command to see if the command has any limitations

little solstice
#

on mine it gave a pop up for her server it just wont read the command at all, how can I check the limitations? on the dashboard?

native geyser
#

Yes click on edit for reset command (it's listed under moderation module)

pallid skiff
#

hello

little solstice
pallid skiff
#

He was slandering me with his credit and his father swallowed black, I am not

#

I want my right!!

#

He swore by his mother and by the Kaaba he had stolen and by the Qur’an and he had stolen!!

native geyser
# little solstice there doesn't appear to be any

As long as moderation module is enabled it's supposed to work, if it doesn't that means the prefix you're using is not the correct one and unfortunately there isn't a way to see what your old prefix was since discord is asking us to remove the prefix, however soon the command should be enabled for slash commands if you don't mind waiting a bit in case you can't find the old prefix

pallid skiff
#

Please answer me!!

native geyser
#

@pallid skiff #support-ar

pallid skiff
#

@native geyser They couldn't solve my problem!!

native geyser
#

Then we can't either

pallid skiff
#

Thanks, sorry for the inconvenience

native geyser
#

No worries

little solstice
rain cairn
#

when ever i try to play my yt playlist it wont play

#

It also dose it with normal yt vids

woeful yew
#

Is youtube not supported anymore?

native geyser
woeful yew
#

👍

frigid smelt
#

guys

frigid smelt
#

can u give me link of vote

native geyser
frigid smelt
#

ك

#

k

languid crown
#

Unable to pay premium using Apple Mastercard, any help would be appreciated.

native geyser
#

Is it open to international payments + 3D secure should be enabled

upper horizon
#

Hi guys! Been trying to figure out how to change the prefix

#

Well, I managed to change it yesterday but it keeps going back to its original prefix

languid crown
#

I'm getting payment method not accepted for some reason

native geyser
#

Discord is pushing bots to remove prefix and use slash commands so you can no longer change it

upper horizon
#

Ah I see :/ well that kinda sucks if you have multiple bots

#

Thank you!

native geyser
#

You're welcome

languid crown
prime bramble
#

hello

frozen pilot
frozen pilot
prime bramble
#

whats this wrong ?

frozen pilot
#

Can you send ss

prime bramble
#

OK 1m

sand jetty
#

Hello

dim spire
#

hi what is the command for listen music ?

languid crown
#

/play

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Is it possible to run post / get requests from the bot?

fair shoal
#

hey, what programming language is @stone cloud written in

#

?

native geyser
native geyser
fair shoal
#

ok

languid crown
#

Ruru, send get / post requests to an url and get response from it?

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like a CURL ?

thin tusk
#

sorry to be off topic wee question, I'm on another server and for some reason, no video links or names work, prompting this message every time, has this happened to anyone or does anyone have any tips on what might be causing it?

native geyser
#

dont think its possible no

native geyser
thin tusk
#

ahh i see, thanks for answering

native geyser
#

yw

languid crown
#

Amex not going through either, can't enable 3D secure with apple card...

native geyser
#

3D is a requirement to process the payment

native geyser
#

nothing we can do about it since its discords request

languid crown
#

how to add balance?

native geyser
trim shadow
#

Says that Youtube is an unsupported provider

#

Help

native geyser
#

youtube can no longer be used while playing music

#

either use the songs name or use soundcloud link

round stratus
#

Hi

native geyser
#

how can i help you?

tired basalt
#

HOW I GAVE AL MEMBER AN MY SERVER ROLE

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from probot

native geyser
fiery ember
#

Hello

#

How do I create custom welcomes, which also gives roles straight away to new joiners

#

Hello?

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Plz help

native geyser
#

https://probot.io/dashboard -> select your server
for welcomes -> welcomer
for roles -> autoroles

fiery ember
#

Thank u

native geyser
#

yw

digital remnant
#

hello!

#

arbick?

foggy orbit
tiny jacinth
#

Hi is there any way to play youtube links/spotify links (music in general) in a server now?

pearl eagle
#

Hello!
Are all the commands /... or can you change the command "bind" to example !play

nocturne flax
#

help bot doesnt work for me

native geyser
native geyser
native geyser
clever spoke
#

Is there any limitation for editing embeds?

pearl eagle
native geyser
clever spoke
native geyser
#

can i see the new message you're trying to send (edited version)

clever spoke
#

sorry didnt get it
what do you mean by the edited version

native geyser
#

the version bot is not sending

#

the message you're trying to send after editing

clever spoke
#

can i dm?

native geyser
#

you can send it here

winged shell
#

Did ProBot stop supporting youtube playlist?

native geyser
#

yes

winged shell
dim bramble
#

does probot not support any youtube links at all anymore?

native geyser
#

no youtube is no longer supported

dim bramble
#

pk

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ok*

rustic crag
#

Damn sad

#

I loved queuing up a playlist with my mates now I have to manually search every time. Did it get removed because of the new slash commands?

native geyser
#

discord ig

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you can use soundcloud playlists though

rustic crag
#

Oh okay that’s great to know!

restive zenith
#

hi

#

can i ask something?

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how can i change prefix of pro bot

native geyser
#

prefix has been removed so you can not anymore

winged parcel
#

Where can i open a Ticket?

native geyser
#

you can ask your question here

hexed sluice
#

how the hell do i use pro bot

winged parcel
#

i purchased premium, when is it active?

native geyser
lean badgerBOT
wide vector
#

I suggest to add a command that shows u how much credit will be released during the operation of the taxes

native geyser
wide vector
#

Damn i am idiot

#

What is the command

native geyser
#

/credits

wide vector
#

Nooo

hexed sluice
#

@wide vector yeah doesnt work bud i even took the example it dont woek

wide vector
#

I mean the taxes when i send credit to someone how much credit will be released in hte taxes

winged parcel
#

Can't I use my own avatar, do I have to use the template?

native geyser
winged parcel
#

nevermind

wide vector
native geyser
wide vector
# native geyser

Didnt u get it? I mean when i send 123123 credit how much credit should i send to get the exactly number

native geyser
wide vector
#

I mean counting taxes

native geyser
#

i see what you mean now

wide vector
#

How should i know the taxes while sending 1846291

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This is what i mean

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I am not einstein to count these taxes

native geyser
#

maths still works there actually, but we dont have a feature that shows how much you should be sending

#

you dont need to be einstein to do simple multiplication and dividing but feel free to suggest it in #573053418017521664 anyway

wide vector
winged parcel
wide vector
#

There are some bots that count taxes but they r not that good

#

Not accurate

native geyser
modern lily
#

Hi guys. Sorry for the noob question. But can I have a use case for the Auto Mod feature? Like where do you use it ?

wide vector
#

Np

winged parcel
native geyser
native geyser
native geyser
# wide vector Ok can u count the taxes while sending 1807610 credit?

1902748 is the answer,
as i mentioned currently with probot you can not see it but simple calculations you learn in school can still help you calculate it
lets say you want to make sure that the other person will receive X amount of credits, since 5% will be deducted you want X to be 95%
what you're looking for is 100% so divide X by 95 and multiply it with 100 and you'll get the amount you're looking for, you're free to use a calculator since its invented for this reason

modern lily
native geyser
white compass
#

Hi all, when I try to play a YouTube list using the /play command probot replies with "Not supported provider". Is this something I can fix?

native geyser
white compass
native geyser
#

discord

modern lily
white compass
#

I don't understand

#

Discord changed their TOS or something like that?

native geyser
native geyser
modern lily
native geyser
#

that depends on whether you hoist the autorole or not

inner tulip
native geyser
#

no

inner tulip
#

I saw u speaking it one time

#

?

native geyser
#

do you have any bot related questions?

inner tulip
#

Nope

native geyser
inner tulip
#

Sorry

tribal merlin
#

I have a question

native geyser
#

you can ask it right away

tribal merlin
#

Can we change the prefix of ProBot ?

native geyser
#

prefix has been removed so not anymore

tribal merlin
#

Oh ok

valid lotus
#

What's the %50 off coupon BOO for? Is it for premium or something to do with real money?

native geyser
#

yes its for premium

valid lotus
#

Aah, darn it 😭 😂
Thanks

glad coral
#

Some how some reason I typed in the info to get premium tier 2 monthly it’s not under subscription

#

I thought I paid for it

native geyser
#

can you check your payments tab

glad coral
#

@native geyser

#

I did tell it to buy it

native geyser
#

can you click on billing

glad coral
#

It did have a valid card

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I don’t know what’s going on I did set one up

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when I tried to buy premium

native geyser
#

have you gotten a payment receipt

sage vine
#

Does anyone know how to get music to play

native geyser
#

only soundcloud is supported

sage vine
#

Bruh why it used to be YouTube and Spotify

native geyser
#

we never supported spotify was planned but an api that gets music directly from spotify doesnt exist
and youtube has just been removed due to discord

sage vine
#

Oh ok

#

Well I don’t know how to get sound cloud songs to work

native geyser
#

just type the song name or use song link

sage vine
#

I just did and it doesn’t wanna work

native geyser
#

what does the bot reply with

sage vine
native geyser
#

oh application didn't respond issue, might be due to your network or discord try again in a bit

sage vine
#

Ok

glad coral
#

It was not responding

#

To me

native geyser
#

it's working for me in my test server so

swift iris
#

was youtube support for the bot removed? urls dont work

native geyser
#

yes its removed

slow prairie
#

how do i change prefix

native geyser
#

you cant anymore prefix has been removed

slow prairie
#

ok

short plume
# glad coral

Somewhere in billing will say invite to server. When you do, your server will be good to go with using prime commands instead

native geyser
inland spindle
#

Trying to figure out why only the owners of my server can check ranks, but everyone else can't

native geyser
inland spindle
#

They try to type /rank but that is all that shows up

graceful cedar
#

Hey Ruru, why i cant #play in my own server to listen music and now i cant drop links in bot like /play term:music link?

native geyser
native geyser
inland spindle
native geyser
#

thats up to you

graceful cedar
native geyser
#

youtube isn't supported anymore so you can no longer play youtube links on probot

inland spindle
native geyser
#

yw

inland spindle
#

It worked! Thanks. Another question - Some members get this .png dowload instead of a rank. Even when I type /rank and the member name I get that.

native geyser
#

can you give me the user id numbers of these people

cerulean elk
#

hi can i ask how i get rid of slash command

native geyser
#

you can just turn off the perms for people but prefix has been removed so you wont be able to use the bot otherwise

cerulean elk
#

but one of my old server i can just use #p.

native geyser
#

not the name and tag need user id numbers

native geyser
inland spindle
#

ok sorry

cerulean elk
#

ok so it will be removed at future right?

native geyser
#

yes

cerulean elk
#

hmm feels bad thank you tho

native geyser
#

yw

inland spindle
native geyser
#

from discord settings enable developer mode
then right click on their name and click on copy id
if you're on mobile press and hold on their name

native geyser
#

yw

inland spindle
#

977375380811948102

#

1024444960122085406

misty comet
#

Any reason YouTube is no longer supported? Anyone know of any other bot that supports YouTube?

native geyser
native geyser
misty comet
native geyser
#

yw

inland spindle
#

This is what shows up when they try to check their rank

native geyser
#

i know the issue

delicate elk
#

Hello! I was trying to listen to music (that was on YouTube) and it’s telling me it’s a not support provider did something happen?

native geyser
#

we no longer support youtube, only soundcloud for now

delicate elk
#

Ok thanks

native geyser
#

yw

delicate elk
native geyser
#

i dont really have much information about it

delicate elk
#

Ah gotcha

blazing ibex
#

the bot doesn't support youtube anymore?

split needle
#

no

ionic magnet
#

hi wanna ask if the prefix thing is gone?

split needle
#

close to
you can still use it, but it can no longer be changed and will be entirely removed soon

ionic magnet
#

owh

#

alright thanks for the info

fallow atlas
#

How to report someone sell credit

split needle
thorny needle
#

The probot is not working right?

split needle
#

what do you mean by not working?

stone crystal
#

hi

dim fulcrum
#

xin chào!

split needle
split needle
stone crystal
split needle
#

make sure you have enough credit

stone crystal
split needle
#

you seem to have no credit

thin cipher
#

my bot is not showing my logs in my logs channel...

split needle
#

the coupon seems to not usable with purchasing using credits so you might need to have 1m7 credits to buy it

split needle
marble quail
#

Why can't I use the #p command to play music?

lean badgerBOT
split needle
split needle
thin cipher
marble quail
split needle
#

then use slash

marble quail
#

Why can't I use the link to play music anymore?

split needle
#

youtube is no longer supported

rigid forum
#

youtube no longer support?

#

when i want to play alot of music with one click what I have to do?

ripe dome
#

is youtube playlist no longer supported

rigid forum
#

it not work for u too?

ripe dome
#

yea

#

apparently

#

they are done

#

like other bots

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when it comes to music

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i used to turn my spotify playlist to youtube playlist in playlistbuddy site and then run it on probot

rigid forum
#

idk what to do now

ripe dome
#

now i m just splitting my 480 songs playlist , into 50 songs playlists

#

and conveting em into youtube to run em with mee6 which forces 50 limit songs on their add playlist feature

rigid forum
#

you have any solution?

ripe dome
#

yes , do u use spotify?

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or youtube

rigid forum
#

yes

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both

ripe dome
#

yea if u make spotify playlist of what u like , max 50 songs

rigid forum
#

ohhhhhhhh

ripe dome
#

go to playlistbuddy and convert it into youtube playlist

#

then go bring mee6 bot , enable music feature in their panel

rigid forum
#

so spotify playlist work right?

ripe dome
#

and do /add-playlist in ur server

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with the youtube link

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and then /play

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bots doesn't runn spotify playlist directly

#

mee6 can run 50 songs max youtube playlist

rigid forum
#

what is mee6

ripe dome
#

discord bot

rigid forum
#

im doing what u tell

gritty marlin
#

in music what does dj roles mean

analog surge
#

Hello! So I'm still having trouble with my leveling system.. I fixed the roles to where it says role reward instead of just 'text & voice'. One of my members achieved lvl 2 but has yet to get the rank given to it, also the notification doesn't appear in the lvl channel I made... Do I need to make the LvL Role Rewards Higher than the Discord roles that my discord members have? I wish I was discord savvy to understand what I'm still doing wrong

spark idol
#

hello guys im ask my my probot in server #help him respon ❌

rigid forum
ripe dome
#

sorry our server have added mee6 since long time so we don't lose these features

#

ater they became premium

#

after8

rigid forum
#

what happen to probot?

#

why youtube no longer support?

split needle
#

youtube music playing is no longer supported

split needle
rigid forum
#

do you have any idea how to use playlist song ?

split needle
keen plover
#

hi

split needle
split needle
rigid forum
#

ohh thank u so much

spark idol
split needle
#

both

split needle
#

yes

rigid forum
#

what is a ALIASES in /play

split needle
#

other name for commands but that only work for prefix commands and prefix is being removing now so it would not change anything if being changed

analog surge
spark idol
split needle
#

what do you mean?
privacy setting is not what you change in the server but for your user profile

gray prairie
#

Good morning,
I have a problem with the new command system /. Before, to listen to music you could do this "!p [video URL]". But with the new system you have to select "/play" which is longer and you have to write the name of the video. Except that the bot can't find the video even with the right terms and the /play command can't read URLs. How to remove the /play and come back to the much more functional !p ?

split needle
nocturne flax
#

Good morning
I have a problem with using the / play command, when I enter it and I want to play music from youtube, I am showing information about an error

split needle
#

youtube is no longer supported

gray prairie
#

ah okay, I understand, it's too bad, the Url function was very practical 😔 . thanks for the quick answer.

turbid halo
#

Can you somehow see your voice points?

cosmic elk
#

<@&675070424748654593>

split needle
split needle
cosmic elk
turbid halo
split needle
#

then just use /rank as said

split needle
nocturne flax
#

how do you turn prefix off bruh

split needle
#

discord asked us to

nocturne flax
split needle
#

just leave it be as there's no way you can turn it off

#

it will be removed soon

drowsy frigate
#

Can't play youtube video urls anymore?

split needle
#

no longer supported

drowsy frigate
#

ty

silk mango
#

When does the Pro Bot discount end?

split needle
#

there's no said time

wise locust
#

why is the bot muted on voice channel?

split needle
#

there must be someone muted it
you can just manually unmute it

wise locust
#

but the thing is,it not muted in pc,but its muted in mobile

spark idol
split needle
split needle
wise locust
spark idol
calm plaza
#

If youtube url is no longer supported then what urls can i use

split needle
split needle
calm plaza
calm plaza
#

And will youtube urls work again

split needle
split needle
#

there's like new domain being used but directs to same place which is goo.gl or something

calm plaza
#

What does domain mean lol

mighty charm
#

is there any way to get premium for multiple servers at a discount? I run a roleplay group that uses multiple servers and I'd love to get premium but doing for four servers, the cost individually atm would far outweigh the worth.

lean badgerBOT
native geyser
autumn quest
#

Hi from where I can report users who sells credits for real currencies

split needle
delicate kelp
#

Pro bot doesn't show SlashCommands in my server!

native geyser
#

check the perms

delicate kelp
#

The bot has admin permission!

native geyser
#

users require permissions too to use application commands

delicate kelp
native geyser
#

can you try restarting your discord in that case might be related to your network connection

delicate kelp
#

Okay

junior acorn
#

Does @stone cloud have an XP boost option?

#

it would be great for those with a high chatting level.

serene badge
#

<@&675070424748654593> -

native geyser
junior acorn
native geyser
#

it doesnt have an xp boost option, feel free to suggest it though

bitter phoenix
#

How do we get an emoji from a server ? With ID and ?

native geyser
junior acorn
#

Can we transfer levelling from probot to another bot?

native geyser
#

that depends on the other bot you want to transfer into

#

if they have a feature that allows you to set levels then yes

junior acorn
#

Which bots does it support?

native geyser
#

i dont know

junior acorn
bitter phoenix
#

We can get a user with <@ID> but with an emoji ?

junior acorn
native geyser
native geyser
junior acorn
native geyser
#

yw

bitter phoenix
#

ok thanks

native geyser
#

👍

bitter phoenix
#

we just have to copy the image url to insert it in ProBot message... Sorry and Thanks again

native geyser
twilit hatch
#

Hey! Trying to play a youtube video in a vc and getting an error saying not supported provider?

native geyser
#

hi we no longer support youtube

#

only soundcloud is supported now

twilit hatch
#

Uh
As of when tho?
It was working fine 10 minutes ago

native geyser
#

started being removed completely yesterday

prisma root
#

i have a quick question in our server probot says that the provider isnt supported im copying an youtube link

#

but we cannot play any music anymore

native geyser
#

youtube is no longer supported either use the songs name or a soundcloud link

prisma root
#

thank you @native geyser

#

🙂

native geyser
#

yw

nova elm
#

hey.

native geyser
#

hi how can i help you?

nova elm
#

my old account has tier 2 can i get it back

#

in this account

native geyser
#
  1. payment receipt
  2. bot number
  3. old account user id + name
  4. old account email
    provide me with these in dms please
nova elm
#

sure

vestal panther
#

Hello

#

it the rep coming back?

native geyser
#

yes but there is no ETA regarding when it'll be back

vestal panther
native geyser
#

yw

forest monolith
#

Hi, I just noticed that Probot no longer sends a welcome message when someone new comes to my server. Does anyone know why ? <@&675070424748654593>

rustic yarrow
#

how to changes back (#play) or can't changes back

native geyser
native geyser
forest monolith
native geyser
#

yes

native geyser
#

yw

forest monolith
#

Well, I can but they are in german

surreal drum
#

hey

#

how i can collect probot daily ?

old tinsel
#

./daily or from probot dashboard

forest monolith
native geyser
native geyser
native geyser
modern lily
# native geyser yeah only new members

One last q. Will it relinquish the everyone role, Mr. @native geyser ?

Sorry trying to figure it out because what I want to happen is when new members come in they won't see channels except the welcome which they must read through. Once they select accept that's when another role (was initially thinking everyone) is assigned making all channels visible.

forest monolith
#

why

native geyser
# modern lily One last q. Will it relinquish the everyone role, Mr. <@324937717441888256> ? S...

you can do it with reaction roles

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

native geyser
forest monolith
#

no

native geyser
#

then i believe its about the image's dimensions (assuming the bot has required perms)
can you scale it up a bit

forest monolith
native geyser
#

try scaling it up a bit

#

the welcomer image i mean

glacial niche
#

the dashboard isn't loading

#

what can i do?

forest monolith
native geyser
glacial niche
native geyser
forest monolith
#

but it worked fine before

native geyser
#

with the same image?

forest monolith
#

yes

native geyser
#

then it should be permission issue

forest monolith
#

I will look again thanks

native geyser
#

also make sure your text doesnt contain more than 2000 characters, sorry i forgot to mention

nocturne flax
#

Why cant i lock my server

native geyser
#

what does the bot reply with when you use /lock command?

nocturne flax
#

Locked but people can speak

modern lily
native geyser
native geyser
modern lily
native geyser
#

with channel and role permissions, it doesnt really have anything to do with probot (apart from setting the reaction roles and i already described it above)

forest monolith
#

I don't know why it doesn't work. It has administrator permissions and the message definitely contains less than 2000 characters. And as I said, there was no problem before

native geyser
#

can you try kicking and reinviting the bot (xp and server settings will be saved role settings will not)

forest monolith
#

I already did

native geyser
#

can you invite me to your server in dms please so i can check it out

ember yoke
#

whyd you guys switch to slash commands

native geyser
#

discord

ember yoke
#

💀

modern lily
#

Last q: Is there a way for me to tag people or channels within an embed message?

gusty zealot
#

so im new here what can i do with credit?

native geyser
native geyser
native geyser
#

only those for now

gusty zealot
#

1 of my m8 told me u could get like xbox and steam stuff

#

like gamepass and other or wrong one lol

modern lily
native geyser
native geyser
modern lily
#

All good

native geyser
#

that should work too yes

modern lily
native geyser
#

yw

sinful bridge
#

My Welcomer with the picture is not working but i put it on but when there someone joins probot not chatting at all what should i do?

native geyser
#

can i see your welcomer settings

sinful bridge
#

sure 1 sec

native geyser
#

is the image smaller than 3mb?

sinful bridge
#

no, since pro bot accepted it tho it worked last week but this recent day it wont

#

so i am worried if its broke or i did wrong

native geyser
#

i see, i got one more report regarding that so there is a chance that the issue might be from our side can you try these two and let me know please
reupload the image
scale it up a bit

sinful bridge
#

ok i will update you as soon i finish it

native geyser
#

alrighty

sinful bridge
#

I tried bot and still like this

abstract cliff
#

Are youtube links fixed yet?

native geyser
native geyser
abstract cliff
#

So much for “fixed in a short while”

sinful bridge
sinful bridge
# native geyser sure

Thank you, the one when you leave and the pro bot will announce and other feature is working the only thing ain't working is the welcomer

native geyser
#

with text only it's working the image seems to be the issue however i'm not sure about what causes the bot to not send the message when the image is also enabled

radiant horizon
#

why can't I start a youtube playlist anymore ?

split needle
#

youtube is no longer supported

radiant horizon
#

just since few days right ?

split needle
#

yesterday

radiant horizon
#

ok :/ thx

native geyser
#

yw

rare comet
#

Does anyone know if on a welcome option, you can use hashtags to direct new people to a channel? M336 does but i’m not seeing Probot allows hashtags. Hope i’m wrong

native geyser
#

check the pinned message

rare comet
#

AHH! Thank you so much!!

native geyser
#

yw

patent peak
#

you don't have support in French, it's a shame

viscid mist
#

guys

#

setxp command doesn't work for me

native geyser
native geyser
vocal agate
#

List of commands pls

native geyser
proper vessel
#

probot welcomer feature isnt working for me either :ded:

#

it doesnt send images ye

rare comet
#

Yeah i was just about to come ask about that. I’m not seeing the option for an image anymore

native geyser
#

there should be a general issue will be fixed as soon as possible

open isle
#

I’ve been hacked

native geyser
#

there isn't really anything we can do about it contact to discord instead

rare comet
#

Im sorry to bug again but when I add the channel id like this, it’s not working. Am i entering it in wrong? Sorry not too bot literate yet. Still learning. But this is how im entering it in the bot “ <9838484848438> “ do i have to type #channel_id also?

#

like, <93484893939channel_id> ?

ivory patio
#

pls don't move command #play to slash command

native geyser
#

prefix is being removed, discords request cant do anything about it

sinful bridge
#

Hello ruru another support

#

Is the announce when some member leave is broken as well?

#

Since instead of user name should be out its a number the bug start when the welcomer bot been broken

native geyser
#

when you dont have any mutual servers or friends with someone who is also not in your friend list there will be a ! to stop the mention and show their id numbers so in case you want to reset their levels you can by getting their id numbers here, otherwise it might have been a pain to deal with it if they were banned from the server

sinful bridge
#

Oh any way to know what is there username?

#

Since before even its not my mutual or something the username is still seen

native geyser
#

copy <@!number> format and send it without ! it should show their name

native geyser
sinful bridge
#

Where i gonna send here?

native geyser
#

you can do it in your server it doesnt really matter

sinful bridge
#

Oh ok thank you ruru

native geyser
#

yw

sinful bridge
#

Hey Another on and last foe today, I might be annoying sorry but i am really interested to know who is the person is but when i did the thing you said its still the number and when i tap it its just invisible gray thing

native geyser
#

oh its still not showing up, then i believe discord might have changed how things work

sinful bridge
#

Oh ok thank you tho : )

native geyser
#

no worries ^^

exotic patio
#

Hi

native geyser
#

hi how can i help you?

exotic patio
neon lark
#

My bad sorry

native geyser
#

no worries

swift raven
#

When we rank for a particular user, we get a meaningless png file like this. What should I do?

#

The rest of the users are doing well.

jovial cedar
#

welcome by picture is not working again

#

it used to work before, now people join and nothing

native geyser
native geyser
swift raven
#

thank you!

native geyser
#

yw

rare yoke
#

hello i have a problem...

#

my probot just send leave messages but no join messages

#

i also tried already what happens if i do it in another chanel and its still not working

native geyser
#

there is a general issue will be fixed

rare yoke
#

uh okay do you know when its gonna work again?

native geyser
#

no eta yet sorry

silver minnow
#

Hello

rare yoke
#

oh okay

native geyser
silver minnow
#

Can i be a admin

native geyser
#

we're not directly getting admins

silver minnow
#

How do I apply to manage

native geyser
#

not looking for more people at the moment, do you have any bot related questions?

silver minnow
#

No

#

Thx

nocturne flax
#

I can't play youtube videos, what happened?

native geyser
#

we dont support youtube anymore

nocturne flax
#

Why? you guys got a cease and desist?

native geyser
#

as far as i know its discords request

nocturne flax
#

Is the bot open source? So I can host it to my own server to play youtube videos

native geyser
#

no its not open source

nocturne flax
#

Oh well, thanks for the support

native geyser
#

you're welcome

wide vector
#

And we study in english

modern lily
#

Is there an indent in embed messages?

wide vector
#

I can do this

#

But when some ppl who r lazy

native geyser
modern lily
#

Tab or block

wide vector
native geyser
native geyser
brazen herald
#

hi pls help me ¿

native geyser
#

yes?

brazen herald
#

is auto roll is no on

native geyser
#

it is enabled and works properly as long as you set the permissions alright

brazen herald
#

pk tenks

#

ok tenks

native geyser
#

yw

modern lily
native geyser
#

you should be able to by putting some spaces before the text

muted osprey
#

If I buy prime can I transfer it to another person?

left sequoia
native geyser
native geyser
strong scaffold
#

Give me some good gemes for phone

balmy tangle
#

Hi Guys , am trying to play a YouTube songs , yesterday it was working just fine , today I'm getting this error

native geyser
#

youtube is no longer supported

balmy tangle
#

oh 😦 that's sad 😦

left sequoia
#

?

native geyser
#

yes we're not getting admins

left sequoia
native geyser
#

we're not directly getting mods either, this channel is for bot related questions only please use #chat-en if you dont have any bot related questions

ripe dome
#

yo is probot not gonan run yt playlist anymore/

#

gonna*

#

?

native geyser
#

no we dont support youtube anymore

ripe dome
#

i was just recommending your bot to my friends like 3 days ago for that feature , unfortunate

woeful brook
#

@native geyserhey does soundcloud is allowd?? for discord??

native geyser
#

yes

#

we support soundcloud

woeful brook
#

k thanks for the support

native geyser
#

yw

ornate path
#

i just ran into a little issue with my level system it's not letting my members see their own rank

torpid lodge
#

Probot beast bot

lean badgerBOT
torpid lodge
#

The best bot

#

Automod since Antispam Bot

native geyser
charred rivet
#

Hello, If i cloned my server, can I also create a probot template just like a server?

native geyser
charred rivet
#

How can i copy all probot configurations of such server and apply it to the new discord server clone?

native geyser
#

oh unfortunately you cant do that you need to set everything again on dashboard

native geyser
#

yw

pearl solar
#

Hello, im trying to purchase the yearly permium bot and I used the code (BOO) to get 50% off

#

it shows that the balance to be paid is $30 but when I choose the account balance I have as a payment method (i have exactly $30)

#

it says no enough balance

#

tried to add my credit card and received a msg saying they were trying to charge $60 and there is insufficent funds

#

So i think the code is not working well, only shows the discount amount but at the end it charges the whole amount without discount

#

can anyone help?

native geyser
#

did you add account balance beforehand or not?

pearl solar
#

yes

#

I tried paying in two methods and still

#

it charges 60 instead of 30

native geyser
#

from new credit card right? can you show me your billing tab please

#

this is where you get there from

pearl solar
#

If possible can we go to the general vc and I can stream my probot page

marsh belfry
#

guys what can i do with credits?

native geyser
# marsh belfry guys what can i do with credits?

profile command backgrounds on https://probot.io/store/profile
profile command badges on https://probot.io/badges
rank command backgrounds on https://probot.io/store/rank
paid versions on https://probot.io/premium

native geyser
#

can you restart your website and let me know if it still doesn't show balance

pearl solar
#

it shows the balance but when im trying to pay for the yearly sub it charges me $60 instead of #30

#

maybe an error with the website or something

#

I will do that rn

native geyser
#

alrighty let me know

pearl solar
#

Same thing

#

it says (Oops! you don't have enough balance to do that,)

#

although I have the exact amount in both account credit & in my credit card

native geyser
#

you activated the coupon again right?

pearl solar
#

yes, tried like 10 times till nw

native geyser
#

i see let me talk to devs real quick

pearl solar
#

Ok, I got 1 month sub

lean badgerBOT
pearl solar
#

and will try to renew it yearly now maybe it works

unreal lantern
#

hello support

#

so i've been meaning to ask what could get a person blacklisted from probot ?

#

cuz i really see a lot of blacklists nowdays and i don't know why exactly ?

native geyser
native geyser
unreal lantern
native geyser
#

terms of service

unreal lantern
#

ty<3

native geyser
#

yw

noble basin
#

Hey, ProBot is refusing to play from a YouTube direct link on my server suddenly, is this a bug or a change? Any help or info here is appreciated 🥲

native geyser
#

youtube isn't supported anymore

noble basin
native geyser
#

yw

#

@pearl solar you can try now its fixed

pearl solar
lean badgerBOT
exotic solar
#

why is the profile not opening?

pearl solar
native geyser
native geyser
hearty onyx
#

Any tips to earn credits faster?

nocturne flax
#

voting to probot on top.gg
or getting daily from the web

#

How can i help you ?

hearty onyx
nocturne flax
#

you can trade with your friends, but we are not responsible

rain cairn
#

Can anyone explain why YouTube isn’t supported anymore?

short furnace
#

Is it possible for me to apply for pro bot management?

nocturne flax
ripe parcel
#

Why does /play not work with YT Links anymore? only terms

native geyser
#

we no longer support youtube

hot perch
#

was just wondering what probot plays music through spotify ?

native geyser
#

soundcloud

scenic idol
#

Hi, I'm trying to setup ProBot's levelling system, /rank displays fine for my main account, but it doesn't display properly for another account. May I know how I can solve this issue?

native geyser
#

ask that person to use /credits command it should fix it

turbid tangle
#

works for auto message for meme or idk

scenic idol
hearty onyx
#

YouTube Isn't Supported Now?

scenic idol
turbid tangle
#

how that

#

with https

native geyser
native geyser
turbid tangle
scenic idol
native geyser
#

ask them to check their network connection please might be related to discord too

nocturne flax
#

Does the music bot still work with youtube when ever I try to put youtube link for music now it does not work.

native geyser
#

youtube is no longer supported

nocturne flax
#

Why?

#

I did the /help command for it and it still has youtube link as an example of something you can do for the music bot.

native geyser
#

that'll be updated soon, we no longer support youtube due to discords request

stable egret
#

how can i see how much days stay ban for user

static sorrel
#

wait the search function still works though

#

youtube's getting axed?

native geyser
native geyser
stable egret
#

nruh

#

command or in page?

native geyser
#

there is mod logs on dashboard
or you can set up logs in server and use discords search bar with user id

stable egret
#

she is banned and dont see

native geyser
#

user id

full turtle
#

hi

ornate path
#

hey what are the badges for

lean badgerBOT
stable egret
native geyser
native geyser
stable egret
native geyser
#

in order to have more detailed logs (responsible moderator + reason + time) you need to have paid versions so

stable egret
#

And i write there nickname and tag and still nothin'

native geyser
#

also you should be using user id number name and tag is tend to mess it up

native geyser
#

you need paid versions to have more detailed server logs

stable egret
#

Im in other and moderator actions

#

On page

#

@native geyser

native geyser
#

on page you can search up with user name

#

apologies i thought you were still talking about server logs

stable egret
native geyser
#

invite me to your server in dms please

modern lily
#

Help!

I've set the auto role to "guest" role which will be able see to "welcome" channel.

My plan was until they reaction role the guest to untoggle it, the rest of channels will come out visible.

I've set each channel and category where "guest" has no visibility.

PROBLEM: When I click the reaction role to untoggle the "guest", the rest of the channels doesn't appear. I right click on my name and I could see that the "guest" role has been removed.

Where did I go wrong? Thanks in advance for your help

native geyser
#

is the bot taking away the role when people react

native geyser
#

then its discord permissions issue and has nothing to do with probot

worldly shell
#

Hello, can i copy embed messages to another server ?

native geyser
#

you cant copy all the settings right away but you can manually copy the content one by one

worldly shell
#

Okay thank u very much

native geyser
#

yw

nocturne flax
#

how to change prefix?

native geyser
#

prefix has been removed

nocturne flax
#

oh sad

sage crane
#

I accidentally bought a year subscription without the 50% off coupon
I literally JUST saw it says type boo
can I have a refund to repuchase?

lean badgerBOT
native geyser
rare comet
#

i just checked the pinned message and am not seeing an answer to this question, hopefully someone can help? I am trying to add custom emojis to my Welcome message. What is the code or formula to type it out? I tried this <emoji ID #> but nothing is working. I got it to work once but now it’s not working and im thinking i just forgot how to type the code for it in

native geyser
#

to add emojis

  1. go to your discord servers chat

  2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

    -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

  3. copy the message you just sent and paste it on dashboard

nocturne flax
#

Where can I redeem the coupon "BOO"?

native geyser
#

the amount of xp given is randomized therefore there isn't an exact timer, it takes roughly and collectively 1 week for level 25 though

#

you dont need to sit in a call for 1 week straight you can leave and rejoin later it takes around total amount of 1 week to reach to level 25 (might take a bit less or a bit more depending on how lucky you get with xp given)

#

i mean you will eventually but it'll take more than 1 week to achieve that, you need around 1 week of being in calls to get to level 25

#

168 hours

#

its roughly stated there i cant say much since only devs know the gap for xp given
however probots leveling doesnt always get harder for example from level 25 to 26 you might need 1000xp (im making up the numbers) but it doesnt necessarily get harder from level 26-27, it might require less xp compared to 25-26

#

if they were willing to share i'd already have the information to share with you D:

#

i meant for the xp gap bot gives

#

xp given is randomized so these timers are not 'accurate'
again as i stated above leveling doesnt always get harder
from level 50 to 51 you might need 1500xp and it doesnt always get harder, from level 51 to 52 you might just need 1200 xp (i made up the numbers to give an example)

#

so that people dont get frustrated while leveling up

#

it wouldnt always be fun for most users if it was getting harder and harder every time you level up since the amount of xp given is already randomized so some of the levels get get easier

#

well it aint rocket science here are the main things you should know
xp gain is randomized so the timers you see on dashboard are not 100% accurate
the amount of xp needed to reach to next level doesnt always get higher as you keep leveling up

worldly shell
#

how can i make a text bold in embeds ?

native geyser
#

this is what i mean by that, xp required to reach to level 54 from 53 is 6250

#

not xp balance no

native geyser
worldly shell
#

thanks 😄

worldly shell
native geyser
#

from 24 to 25 2500
from 25 to 26 4444
from 26 to 27 3681
from 27 to 28 3819

native geyser
native geyser
#

3264

#

we got 2 new commands that are currently for premium only (on beta still being tested will be added to public version too), setxp and setlevel, allows you to set someones xp or level so you can import from another bot OR you can see how much xp you need to reach to a level from the previous level

#

you're welcome

weary marsh
#

the /setxp command doesnt work

sterile nexus
#

Hello, would anyone know why the probot automod won't respond to any bad words that are typed?

native geyser
native geyser
weary marsh
#

this is not good marked on the dashboard tbh

sterile nexus
#

Okay, is there any other things I should keep in mind?

native geyser
#

and check the bots perms, these are all

native geyser
visual bough
#

Hi, where do I report bugs? (please ping me)

weary marsh
native geyser
sterile nexus
#

I tried with the bot having administrator too

native geyser
#

invite me in dms please

sterile nexus
visual bough
#

This is an Auto Roles bug:

  • one entry ("location") did not have the embed message set
  • one entry ("colors") did

I updated "colors" to point to a new message, but it kept adding the reactions of "location", or both "location" and "colors". The reactions for "colors" didn't work. It was only when I noticed the embed for "locations" wasn't set, and set it, that "colors" worked properly.

native geyser
native geyser
visual bough
#

Sorry, that was confusing :) those were my names for the roles. I was just trying to keep the two separate for the report

#

Nothing to do with how the roles were configured, except whether the embed was set

native geyser
#

oh i got it wrong apologies let me re-read

#

are you able to provide screenshots of your reaction roles module so that i can understand better

visual bough
#

Sure - what would you like to see? Though I've already fixed it so there isn't much to see

native geyser
#

if you could replicate how it was like the moment you ran into the bug it would be awesome

visual bough
#

Oh, it didn't let me post an image

#

How do you want me to share it

#

https://i. imgur.com/nBgztis.png how about that lol

native geyser
#

so no message was selected then?

visual bough
#

Correct

#

But a different reaction roles entry, which did have the message selected, was unable to function

native geyser
#

thats weird and isn't supposed to happen i'll be reporting it to devs though i have a question to ask first
was the embed name the same for both of your messages?
like for example you created an embed message set it up and sent it and instead of creating a new one with new name you just changed the one you created for the first message and sent it for the second one?

visual bough
#

Different embed names

native geyser
#

i see, alright, thanks for letting us know ^^

visual bough
#

I did have multiple instances of those embeds existing simultaneously though, but that's the only weird thing I can think of

#

It didn't seem to interfere otherwise

#

Thanks for working through my report to understand it. This is a tricky, subtle bug!

native geyser
#

they're not supposed to effect each other its weird that they did, i also never ran into such issue before

#

thanks again for your report have an enjoyable day

rose jacinth
#

Why does the music feature have such a strong bass? Is there any way to lower the bass?

native geyser
#

the bot doesnt have its own bass option it depends on the song you're playing

rose jacinth
#

The song itself does have a strong bass, but the bot's bass makes my ears bleed.

native geyser
#

where do you listen to it normally though

rose jacinth
#

And I have also noticed the same effect on songs that don't have a large amount of bass.
Example: Monody (Radio Edit)

native geyser
#

we no longer support youtube so soundcloud is the platform where the bot gets music from

rose jacinth
rose jacinth
native geyser
#

depends on the song it is possible

rose jacinth
#

I have searched the song "Timmy Trumpet - Oracle" on sound cloud, and the version on Sound Cloud sounds completely normal.

native geyser
#

let me check

#

for me its the opposite soundcloud sounds more bass boosted so im not sure if the issue is from the bots side i'll still ask devs to check for possible music issues though

rose jacinth
#

Do you have a chance to try listening to the bot play the song?

#

As I said earlier, the song has high-bass by itself, but the bot increases it so much more.

native geyser
#

i just did listen to it and to me it sounded like soundcloud was more bass boosted than what i've heard from the bot

rose jacinth
#

I am currently trying the ProBot Prime and it sounds normal. But with the base bot I swear that it sounds too bass boosted.

#

If you want I can upload a recording?

native geyser
#

up to you though as far as i know the music host we use is the same for all versions so if one is bass boosted the other one should be too

rose jacinth
#

I am sorry for the low audio quality, I have a couple of filters set on my recording software and they attempted to stop the bass resulting in bad audio quality

rose jacinth
native geyser
#

Alrighty you can dm me after converting too

rose jacinth
rose jacinth
analog lark
#

Just wanted to know

earnest mason
#

How do I give my bot triggers?

winged heart
#

Hello! I'm having a little difficulty navigating the Probot's music commands. It's the queue I'm struggling with. I put in the page number, it won't show that page, it'll keep showing page 1. If I try to scroll, it'll tell me the button doesn't belong to me, even though I pulled up the queue. Unsure what's going on

winged heart
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Ah, I forgot to tag support. <@&675070424748654593>

sleek monolith
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Hello

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Can anyone tell me that when daily voice,text xp resets

mild field
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why i cant use link ?

eternal wyvern
foggy orbit
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<@&675070424748654593> ^

rain narwhal
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Is there a way to change you're Username on Probots dashboard?

lean badgerBOT
modest river
modest river
modest river
robust karma
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Hey. Im trying to give certain roles to members who had joined our server with special links

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However, it seems that the bot only gives roles designated in the 'auto role' section on the top but to give roles in 'certain links'

modest river
robust karma
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This aint the english channel mate?

rain narwhal
crisp mantle
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I want to change the username in probot how can I

split needle
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@crisp mantle ^

crisp mantle
split needle
ivory patio
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how to fix this?

split needle
split needle
rain narwhal
split needle
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you can try what I told you to do

rain narwhal
lean badgerBOT
robust karma
split needle
split needle
robust karma
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well yeah

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Ok so what happened is

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I've tried each of the links in different acc

next jackal
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how do i link a text channel here?

robust karma
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but they would get thesame roles. the one designated above

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rather than the ones for the links