#support-en

1 messages · Page 20 of 1

native geyser
#

you just need to be in a call

polar basin
#

So basically afk with mic. Off

native geyser
#

that works

polar basin
#

Alr

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What does this mean btw

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It says 0/max

native geyser
#

that means you have no xp in that server

polar basin
#

But I’ve chatted there a lot?

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If I delete the messages will it still count?

native geyser
#

yes it will, xp gain can be blocked by admins in certain channels or for certain roles

polar basin
#

Alr

slender pecan
#

D

quaint sentinel
wind raft
#

<@&675070424748654593> Why can't I change my own name by command /setnick ? why can't I do that just because I have role admin ???

nocturne flax
#

Is it possible to add exp to someone to increase their rank?

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<@&675070424748654593> ^^

untold arch
#

<@&675070424748654593>

native geyser
native geyser
nocturne flax
#

Ohk and thanks

wind raft
wind raft
native geyser
#

in order to update someones nickname you need to be above them in discord role hierarchy, nobody can be above the server owner

wind raft
native geyser
#

can you rephrase it please cause i didn't get what you mean

wind raft
native geyser
#

as the server owner you're above every member and bot

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whether you have a role or not

nocturne flax
#

why the bot dont give xp anymore?

native geyser
#

text or voice?

nocturne flax
#

both

native geyser
#

the only possible reason might be no-xp roles set on dashboard check it out please

nocturne flax
#

ok

native geyser
#

https://probot.io/dashboard -> select your server -> leveling system module

nocturne flax
#

i have no roles

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idk why

wind raft
#

@native geyser

nimble salmon
#

@native geyser help

native geyser
native geyser
native geyser
wind raft
native geyser
#

because the bot is above their roles and it can not be above yours as i explained multiple times

wind raft
native geyser
#

it can not be changed due to discord role hierarchy restrictions

wind raft
#

alright

rustic stirrup
#

how to make a
questionnaire on this bot?

native geyser
#

can you elaborate a bit

forest scroll
#

if I have the premium bot, do I have to still have to have the original probot bot on the server?

lean badgerBOT
forest scroll
native geyser
#

yw

nocturne flax
#

Is a mod available for vc so it’s faster

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So i can say like what i want and if the bot has it?

native geyser
#

as i mentioned before we do not offer voice support in general so you can just ask what you want to ask so we can see if the bot has it or not (whatever the bot has is already listed on https://probot.io/dashboard and https://probot.io/commands

nocturne flax
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@native geyser

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Hello

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Someone stole my credits

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It was 1.2m

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@gloomy lion

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Please help me

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I have clue

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He copied Probot system and he told me to join his server and test his bot and I didn’t know he copied the system then he sent me 1400000 credits of his bot then he said send me back and when I sent him back so in another server i was looking at my profile then I saw my balance is 0 then he told me hacked by Kqarly.#0880

#

@tender obsidian

native geyser
#

How can I help you?

nocturne flax
#

Please help me

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I will send you the clue

native geyser
native geyser
#

Sir we're not responsible

nocturne flax
#

Like someone is using your bot

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To cheat on people

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I will send you the picture of the chat

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Like I been using probot since 2020

native geyser
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We have Persian support in #support-int

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We're still not responsible with who you decide to trust, sorry

nocturne flax
#

I thought you can help me by any chance

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Then disable him

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He

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Copied your system

native geyser
#

If you believe he's using a fake bot you can report the bot to discord (you need to make sure though, it might have been premium version)

nocturne flax
native geyser
#

Seems like it, it's name can be changed into anything, you can change its profile picture too

nocturne flax
#

Oh my god

native geyser
#

Still we're not responsible with who our users decide on dealing with especially when it's out of probots official server

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Sorry

nocturne flax
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Ugh i

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Literally

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Thought you can help me and take me out of this hell

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@native geyser just help me by any chance

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Please!!!!

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I been saving my credits since 2020

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WTH is wrong with you guys

nocturne flax
#

It’s better

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Instead of

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This

native geyser
#

Feel free to do so I guess if you believe they can resolve the situation in your favor

native geyser
subtle tiger
native geyser
#

reset voice xp once again also make sure you havent added any voice channels as no-xp channels

subtle tiger
native geyser
#

dashboard -> leveling system module

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it makes it so that people can not gain xp in those channels

subtle tiger
native geyser
#

what do you mean

subtle tiger
subtle tiger
native geyser
#

is utility module enabled?

subtle tiger
native geyser
#

tell those who are in call to send a message and gain text xp that should make the bot update stats

subtle tiger
native geyser
#

people are in calls yeah? ask them to send a message in a text channel then check their ranks

native geyser
#

are they in a voice call at the moment?

subtle tiger
native geyser
#

ask him to send a message and check his own rank

native geyser
#

invite me to your server in dms please

ripe hearth
#

Hello, i want to help with auto roles. No role has administrator rights, but bot still not giving the roles after someone joined the server 😦 <@&675070424748654593>

native geyser
#

drag the bots role above the autorole

ripe hearth
#

Its above all autoroles

native geyser
#

does the bot have manage roles or admin perms?

ripe hearth
#

admin perms

native geyser
#

according to your information the only possible reason is the autorole having at least one of manage permissions (manage roles/channels/server etc.)

ripe hearth
#

it doesn't, but when I manually assign one of the roles, the bot assigns all the others. It's weird

native geyser
#

do you have discords 'accept rules to continue' feature enabled?

ripe hearth
#

yes

outer flume
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prime price

native geyser
native geyser
outer flume
#

ok

#

thxtakeoff

native geyser
#

yw

ripe hearth
native geyser
#

yw

dark hill
#

Music keeps cutting out on the bot for some reason, been happening for the past few days , is this a know issue ?

narrow iron
#

Why ProBot doesnt give voice xp

native geyser
native geyser
native geyser
narrow iron
quartz cosmos
#

Here you can find out how the bot works

native geyser
outer flume
native geyser
native geyser
narrow iron
#

i noticed this 2 days ago

native geyser
#

i see i did get a similar report a while ago so i do believe there is a general issue i did ask devs to check apologies it should be fixed as soon as possible

native geyser
merry marlin
#

Hey how to rest top xp ?

native geyser
#

#reset text all
#reset voice all

merry marlin
native geyser
#

yw

dark hill
quartz cosmos
stark thistle
#

Hi! I am.mod for a server. And I a play hasn't still be ranked up to level 1 though they been participating since they enter

outer flume
native geyser
# dark hill

not that high to cause buffering which is weird can you check from time to time as it lags and let me know please

dark hill
#

Its been happening in 2 of my servers as of rn

stark thistle
native geyser
#

are others effected with not getting text xp or only that specific person

stark thistle
#

For example I am level 18

native geyser
#

are old members getting xp though

stark thistle
#

Yes I just leveled up

native geyser
#

do you have any no-xp roles set on dashboard

stark thistle
native geyser
#

if not then please manually reset that persons text xp and check in few minutes

quaint fulcrum
#

Hi sorry to jump into a busy convo but I’m having issues with probot in my server and I can’t tell if its glitching or if I messed something up. What happened is that probot was working correctly with welcomes and goodbyes but I changed the messages and now the welcome message isnt sending when users join

stark thistle
native geyser
native geyser
native geyser
#
  1. enable image
  2. select 'send to a channel' option
  3. select #welcome-and-gbye channel
  4. save
  5. disable image
  6. save again
quaint fulcrum
#

Ah ok ty 💗

stark thistle
native geyser
#

yw yw

nocturne flax
#

<@&675070424748654593> Hello, I have a small problem with the bot. It's been failing to log warnings for a while now, I've had to use #warn several times on one person to get it to stay in the log.

native geyser
#

hi are you checking a specific persons warnings or all warnings?

nocturne flax
#

how do you get the roles that you gave the bot to show up in reaction roles on dashboard

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i have one role showing up for a reaction but the other isnt showing

native geyser
#

drag the bots role above the ones you want it to list

eager terrace
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Hi

native geyser
#

hi how can i help you?

nocturne flax
eager terrace
#

So I wanted to buy a Netflix account but I have no idea how to buy one I already have credits

native geyser
sleek swift
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Question, is there any way for the other mods of my server to access the bot's dashboard?

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<@&675070424748654593>

native geyser
#

to access dashboard administrator permission is required

sleek swift
#

So if they have an admin role, they can access the dashboard?

native geyser
#

yes

sleek swift
native geyser
trail forge
#

<@&675070424748654593>

sleek swift
#

Thanks ❤️

native geyser
#

yw

native geyser
trail forge
#

Is there a way to make it so that only certain people can use probot

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And only in certain channels

native geyser
#

https://probot.io/dashboard -> select your server -> depending on the commands you want to limit get on utility/moderation/music modules -> edit commands -> add enabled/disabled roles and channels

trail forge
#

Ok thanks

native geyser
#

yw

wheat timber
#

Hey guys, using the command /unban is throwing the message: "❌ This command is not enabled on the channel".
Thing is I'm sure it is enabled and other commands are working normally.

manic marsh
#

hey i have bought the bot it works fine just it wont let me adjust the volume its asking me to have premium but i have the premium

fathom meadow
#

<@&675070424748654593>

fathom meadow
#

head to control panel (dashboard) -> select your server -> moderation section -> check the settings of the /unban command and re setup it.

fathom meadow
manic marsh
#

will try thnx

signal parcel
#

Any reason as to why probot isnt playing anything from youtube?

nocturne flax
#

Its not working at all right now 🥲

frosty willow
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bot not responding? We aren't over using commands or anything

hushed vigil
#

oh, so its not just me?

plain swan
frosty willow
hushed vigil
junior orbit
#

send the /ping repsonse in here pls

frosty willow
#

Im in Uk if that helps

junior orbit
#

use the prefix

plain swan
frosty willow
#

im the owner

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what prefix?

junior orbit
#

the # prefix

frosty willow
#

wdym

junior orbit
#

#ping

frosty willow
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#ping doesn't do anything

junior orbit
#

#help mute

lean badgerBOT
# junior orbit #help mute
**Command: mute**

Mute a member from text/voice channels so they cannot type.

**Usage:**

/mute [user] (time ends with m,h,d,mo,y) (reason)

**Examples:**

/mute @Dramex 1m Spamming
/mute @junior orbit 1h
/mute @Fnr 1d
/mute @Fnr 1w
/mute @Fnr 1mo
/mute @Dramex 1y

junior orbit
#

and what about

#

#top

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works?

hushed vigil
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what about the music side??? should the # still work???

frosty willow
#

no

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ofcourse it doesnt

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the bot no longer recognises # as a prefix

junior orbit
#

makse sure if the bot has webhook permission

frosty willow
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It definitely does aha

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tried in multiple server's where im the owner

junior orbit
#

/ command being weird

frosty willow
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doubt it

junior orbit
#

it did the same thing last month but the prefix was fine

frosty willow
#

probably server side then

#

either way it didnt respond to the ping

hushed vigil
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its doint the same in my server, and it was working fine last month

frosty willow
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just added it now, Music function worked for a minute then stopped responding

junior orbit
#

wait around day and if still happens come here for support

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a minute ago?

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that's probably discord then

frosty willow
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Hyperbole

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are you a dev?

manic marsh
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@fathom meadowit worked thanx

lean badgerBOT
hushed vigil
#

soooo, is the bot just broken rn, orrrr?

dark hill
#

Is the bot supposed to be offline rn?

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LOL

frosty willow
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nope it's not working and these guy keep saying its a client issue

hushed vigil
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clearly not

frosty willow
#

ikr

fathom meadow
dark hill
#

Its working in one of my servers but not the other

heady marsh
#

also not working for me

plain swan
#

The pro bot has a problem now

frosty willow
#

what region are you from? it could be a regional issue

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Im UK

dark hill
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Us

frosty willow
#

doubt it's regional then

hushed vigil
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Eastern US

frosty willow
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idk how many servers they have

heady marsh
#

Western US

frosty willow
#

pretty much a global problem then

#

that guy was telling me to use # prefix like wtf

hushed vigil
#

see that? G L O B A L

frosty willow
#

they migrated to / ages ago

hushed vigil
#

dont even work anymore, thats why they switched to the /

frosty willow
#

exactly and he was telling me to #ping 💀

hushed vigil
#

i seen

frosty willow
#

not the end of the world, I just wished they'd actually do something about it instead of dismissing it as user error

hushed vigil
#

like bruh, NONE of the commands are working

#

even the simple ones like avatar

frosty willow
#

it doesnt🤣

junior orbit
#

#help ban

lean badgerBOT
# junior orbit #help ban
**Command: ban**

Bans a member.

**Usage:**

/ban [user] (time m/h/d/mo/y) (reason)

**Examples:**

/ban @junior orbit
/ban @junior orbit spamming
/ban @junior orbit 1h spamming
/ban @junior orbit 1d spamming
/ban @junior orbit 1w

hushed vigil
#

mmmmm, can say with certainty, it doesnt

junior orbit
#

must be the public one then

hushed vigil
#

bots in my server have every setting turned on

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all the other s work fine

frosty willow
#

how are you a helper when you dont know the difference between the private server bot and the Public release😭

#

just gonna have to wait this one out then ig

peak crow
#

why bot not working in my server

frosty willow
#

Its for everyone aswell

#

Bot is down

hushed vigil
#

if your saying its the non-premium one, thennnn yeah? im not paying for music in my server when it was free ages ago

plain swan
#

The pro bot has a problem now!

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A little and dissolved

hushed vigil
dark hill
nocturne flax
#

Bot has worked fine in all my servers all day

frosty willow
#

the premium one?

nocturne flax
#

No

hushed vigil
#

I feel like support slid a mini update "under the hood" to see if something would work, and clearly it isnt working righrt

frosty willow
#

yeah 100%

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and now they r in denial

hushed vigil
#

"gas lighting" if you will

nocturne flax
#

How do you set up reaction roles

plain swan
hushed vigil
plain swan
#

Only support here

hushed vigil
dark hill
#

Lmao yeah

fathom meadow
#

<@&675070424748654593>

nocturne flax
plain swan
fathom meadow
#

Probot will get back soon, after a few hours.

#

This is not even the bot's idea

junior orbit
#

#mute 898673681893560320

lean badgerBOT
supple raptor
#

What dopes it mean role position? Will this setup still work?

Basically if you have either the right voice level or the right text level not combined of both I want to give this role. Some members text only some vc only so want to make sure this would work like im trying? They said voice only, and text only under role reward but changed to role position after choosing the same role for both rewards?

small prairie
#

i have a question. how do you set it up to where when you ban someone it shows in a certain channel?? i dont remember how i did it <@&675070424748654593>

small prairie
#

Thank you

young marten
#

waaazuuuuup

#

moin moin why can i not watch arte videos withe the bot? its says
The uploader has not made this video available in your country.

nocturne flax
#

Is it normal for probot to be using a webhook or is it feature specific?

indigo crescent
#

how do i reset the xp for everyone ?

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it used to be #reset text all

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now nothing works and theres no slash commands for it

glad lodge
#

Hi everyone, when I try to add Embed messages and try to add a URL to an image it shows the image but it doesnt show the URL or make the image clickable, any ideas why?

#

<@&675070424748654593>

obtuse seal
#

Hey all, I'm using 'auto responder', but I'm looking to have the bot to respond with a different name/avatar. Is this possible? Would I need to use multipe copies of the same bot with different avatars/names (is that possible?) Thank you in advance!

woeful gale
#

help,
when my friends try to use probot music commands, it doesnt work, but when I do the same commands, it works fine for me
how can I fix this

strong carbon
#

<@&675070424748654593> .

primal oriole
#

Is there a way to make the bot commands only work with a certain role?

nocturne flax
#

Ty ruru

native geyser
native geyser
native geyser
native geyser
native geyser
native geyser
# woeful gale Nothing

Ask them to use slash commands instead of regular prefix and let me know the bots error message

obtuse seal
native geyser
#

Not automatically no

obtuse seal
#

Any ideas how to achieve it?

native geyser
native geyser
#

then what is the error message the bot is giving to them?

woeful gale
#

Idk where to see the error message

#

if you mean in the channel, there is no error message

#

It’s as if the bot doesn’t even exist in the server for them

native geyser
#

they can not see the slash commands?

woeful gale
#

No

#

they try to do them but nothing comes up

#

but when I do them, the options come up to enter a song

native geyser
#

then its permission issue give them slash commands perms on discord

white wyvern
#

Is there a way that I can link channels in the welcome message? For example I want them to give themselves some roles which is in the #roles channel

native geyser
#

check the pinned message

young marten
#

think its a bot problem or isnt it?

native geyser
#

bots location

nocturne flax
#

Mmm

#

Great bot

#

Uhh

native geyser
nocturne flax
#

hello pro bot always deletes my messages as owner if i post links and i put my role and admin role in ignored roles but he still delete every link i post any ideas ?

native geyser
#

probots automo does NOT work against admins

#

check the audit log to see who is deleting

nocturne flax
#

its pro bot

#

i can send

native geyser
#

there are two ways probot can delete messages

  1. automatically by automod, which does not work against admins and server owner
  2. manually with /clear command, since the first one will not work against you someone might be using the clear command to delete your messages in that case
nocturne flax
#

y it only deletes discord links

#

im the only owner

#

and it deletes only my discord link posts its really weird

native geyser
#

as i mentioned probots automod does NOT work against admins

#

it must be another bot

nocturne flax
#

How can i see Probot’s guidelines? to make sure i dont get blacklisted

spring ether
nocturne flax
spring ether
#

yw

lone mantle
#

<@&675070424748654593>
is there any way i can refund credits or transfer credits from my alt account
i made a wrong transaction and transferred 60k credits to this account while its a new account and i cant transfer them back
i hope there is a way it would be greatly appreciated
or when will the new accounts can transfer credits

native geyser
#

not possible, the account has to be 30 days old in order to transfer credits

lone mantle
#

ok how can i know when was the account made

#

@native geyser

native geyser
#

/user

lone mantle
#

ok ty

native geyser
#

yw

dreamy apex
#

How do I play music sir @native geyser

native geyser
dreamy apex
#

Thank you

#

It did not work

native geyser
#

What did the bot reply with?

dreamy apex
#

He said nothing

#

Do I need To put the song name?

#

Can give me pls format?

jade wigeon
#

I can’t hear anything from Probot

#

What should i do?

jade wigeon
nocturne flax
#

<@&675070424748654593> Is there a way to change the lvl of a user? For example if he is timed out, the lvl is automatically reduced by one.

dreamy apex
#

@jade wigeon okeh thanks

#

How on mobile?

jade wigeon
native geyser
native geyser
dreamy apex
#

How do I copy the link if me in mobile?

native geyser
#

You can use the song name too

#

Just make sure to select the command you want to use with slash commands

dreamy apex
#

What

native geyser
#

Did you type /play

dreamy apex
#

Yes

native geyser
#

Did you see a pop up window showing you commands

dreamy apex
#

Yes

native geyser
#

Select the play command and type the songs name you want the bot to play

dreamy apex
#

Ohhh okeh

#

Thanksssss

#

Can the bot hear or talk?

#

im curious

jade wigeon
#

cause in other sever, i can hear probot but in mine i can’t

native geyser
native geyser
jade wigeon
#

Thanks

native geyser
#

Yw

supple raptor
quasi rover
# supple raptor <@&675070424748654593> still needing answer 💕

Basically if you have either the right voice level or the right text level not combined of both I want to give this role.
this is exactly what it means by role position. to make sure everything works properly, double check probot's role position. it has to be above the level roles
sorry for late!

nocturne flax
#

Hi how to skip the current play and play the next one in queue

nocturne flax
supple raptor
quasi rover
#

you're absolutely welcome

eternal sonnet
#

hey guys quick question, is there a way to bold/underline/italicise text when using the embedded message feature?

quasi rover
eternal sonnet
quasi rover
#

use _ _

eternal sonnet
#

for example here

quasi rover
#

oh wait sorry

#

it actually depends on your screen text size

#

it also differs from phone to computer

eternal sonnet
#

ahh okay i thought it was the way i formatted it cuz yeah just trying to align it here

quasi rover
#

maybe make it short as possible, or use space between each text line

eternal sonnet
#

yeah perfect that was my next option ahah also one last question sorry, but is there a way to "justify" text? or do you have to do that manually?

quasi rover
#

unfortunately you'll have to do that manually

crimson wadi
#

pro bot wont send a welcome message but it is sending a goodbye message how can i fix the welcome message?

quasi rover
quasi rover
#

np, keep me updated if you still encounter any issues.

crimson wadi
#

i will thx again

halcyon urchin
#

Hi, sorry for bothering but I do have a small issue I was hoping to get some insight on. I created a new role to add to the levelling system in my server 22 hours ago. When I go into the GUI though to add it the role doesnt show up. I changed another roles name an hour ago and it also has not updated. Do you know how long I should expect to wait before it updates on the GUI side of the house? Many thanks.

quasi rover
halcyon urchin
#

Will do! Thank you

quasi rover
#

no worries

halcyon urchin
quasi rover
next zealot
#

Hello, I don't know how but I think probot deleted a whole category and all it's channels. I was trying the "temp" feature, that is explained nowhere. I choose my category at the place of where the temp would appear, and a channel at the place of where the temp would appear. However the previous version of the lone category called "temporary message" persisted, as well as the previous channel. I deleted the category. And suddenly, my category disappeared. And all the channels within in, which should not be possible, as channels are not supposed to disappear with a category anyway.
I'm not even sure that there is anything left to do, I'm just incredibly pissed. They were two separated category, and deleting so many channels should not be possible.

acoustic holly
#

i'm trying to use the #moveme command, what does this mean

quasi rover
next zealot
quasi rover
#

i apologize for this, hit me up anytime later

#

also lmk if u want any help in dm, i'm definitely down

quasi rover
next zealot
#

Thank you

simple leaf
#

<@&675070424748654593> Is there a way for non admins/developers to have access to the Probot API?

simple leaf
#

follow up....

#

we want to know how the leveling is calculated, is there any way we can know more about it?

near island
#

How can i make it so only admins are able to ban and use admin commands

native geyser
#

https://probot.io/dashboard -> select your server -> moderation module -> edit ban command -> enabled/disabled roles

crimson wadi
quasi rover
#

May you screenshot the welcomer section by the dashboard? but first make sure it has enough permissions to send messages

crimson wadi
#

sorry im confused lol

quasi rover
#

screenshot your welcomer settings by https://probot.io/dashboard

crimson wadi
#

this?

quasi rover
#

i believe the message is the reason, try cutting it and write shorter one instead

crimson wadi
#

ok i will do that

#

its working now thank you

quasi rover
#

don't mention it!

celest coral
#

Hello /clear isn't working for probot on my server and was wondering if you guys had a solution or not?

native geyser
#

what is the error message?

celest coral
#

The application did not respond

#

That's all it says and I'm confused why

#

But I use it in a different server where I'm mod and it works

native geyser
#

try with regular prefix instead please

celest coral
#

Hold on I think I found the problem

#

I found it sorry to trouble you guys

native geyser
#

no worries

nocturne flax
#

how do i create reaction roles with ProBot if possible?

wet dew
#

did someone know how to use the autorole ?

#

cause mine don't do anything

quasi rover
quasi rover
# wet dew cause mine don't do anything

make sure probot's role position is dragged above the autorole, also do note that the auto role must not have any moderation permissions such as manage messages, nicknames, etcetera

wet dew
quasi rover
#

autorole means assigning new members the role you've selected

#

or wait i think i misunderstood

#

May you send me the server link in dm? @wet dew

pallid tiger
#

hello i have a question, there is a xp by chat time spend out. What is the multipier of it ? I mean how much time i must spend on a channel to get for example 10000 points.

quasi rover
pallid tiger
#

is there any top or bottom border ?

#

I mean is there min. or max. value?

quasi rover
#

i believe it's from 2 to 8 every minute, but it might give you 20 at a time because as i said it doesn't update immediately

pallid tiger
#

Huh okay, thanks!

quasi rover
#

no worries

pallid tiger
#

Thanks for help, this bot is awesome :D

quasi rover
sleek light
#

Hi there - I'm having a problem where I can't hear ProBot playing music. It was working Saturday, now it's not. Nothing has (intentionally or knowingly) changed. The bot isn't muted, the volume is up, other Discord sounds play fine. ProBot says it's playing, and it gets the green ring in channel showing it's producing sound, but there's...nothing.

#

Have tried restarting Discord, muting and unmuting the bot, installing it on a different server to test - I don't hear it anywhere.

quasi rover
sleek light
#

I can try. Don't anticipate it helping, but I'll try anything.

#

Nope, still nothing.

quasi rover
#

how about other members, have they tried?

mental comet
#

helo

#

i have people who left my server and i need to remove them from my list

#

how do i this

#

they are on leaderboard of voice call

#

the reset command isnt working bc they r not in the server anymore

#

i dont want to reset all

#

sos

quasi rover
mental comet
#

it just keeps doing this

quasi rover
#

bro this is not the id

mental comet
#

wait what

quasi rover
#

click his profile and copy id

mental comet
#

i am brain dead ty

quasi rover
#

no worries

mental comet
#

how do u copy the id

#

theyve managed to find it ty

#

❤️

quasi rover
mental comet
sleek light
quasi rover
#

then this issue is coming from your side. you must've lowered the bot volume from your side

sleek light
#

Coming from my side, yes. Bot volume, no. It's the first thing I checked. And the third. And the tenth.

quasi rover
#

Well as long as it's not probot's related issue i can not help

sleek light
#

I even tried upping it to 200%. I still heard nothing.

#

Not a known issue at all?

quasi rover
#

can u still hear anyone else in the voice channel?

sleek light
#

Yes.

#

Just not ProBot.

#

And it's happening on two different servers.

quasi rover
#

idk tbh, try changing the channel region

#

there's nothing we can do, since it already makes sound in the voice channel to the rest members

#

try other browser, device or whatever

muted bone
#

hi

native geyser
#

hi how can i help you?

ionic marsh
#

I added money to my account balance and it ate my money I have the paypal transaction but I dont have the 5$ in my account balance yet.

velvet linden
#

Hey y’all, poppin in with a quick problem I have: I have roles in my discord that I’m trying to set for reaction roles. They are in the discord and show up when doing other things on probot, but won’t show up when I’m trying to link an emoji with a role for role selection (I’ve tried on mobile and desktop)

quasi rover
quasi rover
native geyser
#

yw

fathom vortex
#

@quasi rover I invited Probot into the sever and have been trying to but premium for the last three minutes. But everytime i do it says i need to invite it first, witch i already did

fathom vortex
#

I'm trying to

quasi rover
#

trying to what?

fathom vortex
#

Purchase the premium

#

But It keeps saying i need to invite it

quasi rover
#

Screenshot please?

fathom vortex
#

One sec

lean badgerBOT
fathom vortex
#

huh?

#

I guess I am one already

#

@quasi rover sorry for wasting your time

quasi rover
#

all good

fathom vortex
#

actaully, it says i am one but I still can't use all the features?

frozen pilot
fathom vortex
#

@frozen pilot sorry for the late response but my problems fixed now

lean badgerBOT
frozen pilot
woeful cipher
#

Hi

#

<@&336913504051265537>

native geyser
#

hi please dont mention mod role for no reason

woeful cipher
#

Sorry

native geyser
#

no worries can i help you?

woeful cipher
#

Could you tell me where I make commands?

native geyser
#

you mean where you can use commands in this server or what you mean exactly?

woeful cipher
#

I would like to do commands

#

To my naruto rp server

#

Did you understand?

native geyser
#

what do you mean by 'doing commands'

woeful cipher
#

Next on my server there are people who make commands but these commands only work for my server you understand, they are custom commands

native geyser
#

probot does not have custom commands feature

woeful cipher
#

What?

#

Could you enter my server and see then?

#

@native geyser

native geyser
#

can you show screenshots maybe?

woeful cipher
#

My phone has the off button in case the power is broken but I promise nothing will go wrong

#

Servant is Brazilian because I'm Brazilian

#

Can I send it in your private or right here?

native geyser
#

here

crimson lintel
#

hi all tryna add reaction roles and i dont know how to go around the embed message

flat spire
#

#mute 993713295624253510

lean badgerBOT
ashen karma
#

I have been trying to create named sections of people on the right but i dont know how to

nocturne flax
#

How do I earn credits?

#

Except frm daily

frail gust
#

<@&675070424748654593> ^^

nocturne flax
#

<@&675070424748654593>

fading harness
#

<@&675070424748654593>

native geyser
native geyser
native geyser
# crimson lintel hi all tryna add reaction roles and i dont know how to go around the embed messa...

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

nocturne flax
#

Hello! i've been using probot on one of my servers for 5months and the welcomer works, I made a new server and i copied the setting and added a new welcome channel but this time probot does not work or welcome or welcome in the new channel i tried to put it to, i even saved the setting and re-tried to move the welcome channel and everything but it does not seem to work, <@&675070424748654593>

split needle
nocturne flax
split needle
#

take a screenshot of the settings on the site

nocturne flax
#

okay one sec brb

split needle
#

may I see the background part of the image as well?

nocturne flax
split needle
#

did you copied the image link from the previous server or was it newly uploaded?

nocturne flax
#

newly uploaded i made it a hour ago in a photo editor/program thing

split needle
#

then maybe check the image's size to make sure it's not 3Mb or higher, recommend 2.5Mb
and set the image to send with text message if you want both to send into the same channel

nocturne flax
#

Okay thank you.

#

(just checked, the picture is 4mb)

silk tusk
#

is there a way to reset everyones xp ranks in my server

#

<@&675070424748654593>

unreal lantern
#

does the reputation command will come back ever ? sad

split needle
lean badgerBOT
# split needle #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

/reset [text / voice / invites / limits] [all / user]

**Examples:**

/reset text all
/reset voice all
/reset invites all
/reset text @Dramex
/reset limits @Dramex

split needle
#

use the command with prefix by now and make sure the moderation module is enabled

split needle
unreal lantern
silk tusk
#

tyty

nocturne flax
#

I need support

#

@tender obsidian

split needle
nocturne flax
#

I want to report someone

#

He scammed Me and many people

#

He scammed 700k credits from me

split needle
#

then it's your fault for falling for that

nocturne flax
#

Well do yk how he scams?

split needle
#

we can not do anything without a clear proof

nocturne flax
#

I have

split needle
#

even you explain how he did, it's still you fall for it without realizing

nocturne flax
#

You don't understand how he scams!!!!

#

I didn't just pay him and he scammed me

#

I need an Arab so he can understand it because the messages between me and him

#

Is Arabic

split needle
#

#support-ar exist

nocturne flax
#

I mean I'm not fully Arab but ok....

#

@split needle

#

I have a problem

#

I don't know how to say all this in Arabic...

#

@split needle

split needle
#

I'm not arabic support to understand arabic

nocturne flax
#

Well can the Arabic support person come to the English support

split needle
#

no if they don't understand english

nocturne flax
#

Can an admin come

#

Cause I think I know one understand both

split needle
#

they're just like us in support possision

nocturne flax
#

@comments

split needle
#

but either way we still not resolve credit scamming issue

nocturne flax
#

@near canopy

split needle
#

that user only know arabic

nocturne flax
#

Oh man...

split needle
#

avoid mentioning users wildly

nocturne flax
#

How should I translate

split needle
#

no idea than waiting for one that understand both languages to show up

nocturne flax
#

@split needle is there anyone tho

split needle
#

currently no

nocturne flax
#

Then who are we waiting for

split needle
#

only rà3d is the most active one

nocturne flax
#

Can a member

split needle
#

no either

nocturne flax
#

@split needle should I get proof

#

For him scamming me

split needle
#

you can try but we will not do anything if the scam is just some simple things like you followed him doing something

nocturne flax
#

Can u at least know how he scammed me

#

After I show proofs

split needle
#

you can try

nocturne flax
#

K one sec

#

@split needle

split needle
#

may you sum up what happened?
the content that the arabic mod provided was only about asking to join a server and nothing

nocturne flax
#

Oh k

#

So do yk what does "وسيط" means @split needle

split needle
#

no as I don't understand arabic

nocturne flax
#

K in Arabic

#

Thjs is somone who is like for stopping scams

#

This*

#

He asks the seller to give the item he will sell in private

#

Then he asks the buyer after to give him the credits of the price

split needle
#

well then we will never solve that

nocturne flax
#

Wait

#

I'm explaining what it is

split needle
#

using credits to trade is against our rule of using credits

nocturne flax
#

Can I continue tho

#

Then he gives the seller the item

#

Buyer*

#

And the buyer use it then if it worked

#

The buyer tells the "وسيط"

#

And then the "وسيط" gives the credits to the seller

#

And now I explained what is a "وسيط"

#

@split needle

#

Now let me say what happened

#

I saw the scammer saying "selling nitro classic for 300k credits"

#

Then I dm him

#

And told him I want to buy

#

He said "sure, transfer the credits to me"

split needle
nocturne flax
#

Why

nocturne flax
#

Your bot doesn't have any rules written in the website

#

And there's millions of Arabs use credits for selling trading etc...

split needle
#

it's been running when you use the service to follow

split needle
peak steeple
#

hi how i want to mention my channel name in this section?

split needle
nocturne flax
#

😦

#

So I lost 700k credits without getting a refund or anything I would've even be happy if the person got blocked from the bot

split needle
#

I've told you at first we will not resolve any scamming case, and it turned out worse when you want to use it for discord tos breaking as well shrug

nocturne flax
#

ProBot levels users up just fine, however they do not receive the roles they were supposed to be given.

#

Huh how discord tos?

split needle
split needle
nocturne flax
#

I didn't know tho

#

But there's millions of people sells nitro for credits

split needle
#

then it totally your fault
and we have never refunded anyone got scammed anything so don't complain about it since it can be abused to just fake some scams and get rich with it

split needle
nocturne flax
#

K why don't u take down the guy who scammed me

#

If u need his id / username I have it

split needle
#

you can report that to @spring ether and he will take care of that if possible

nocturne flax
#

K

peak steeple
split needle
#

yes but in a different syntax which you can see in pins, or when decoding mentions

peak steeple
split needle
#

since it's discord's thing, you can find it almost anywhere including discord's official support site

nocturne flax
#

@spring ether

pallid talon
#

Hi

#

Voting link for Pro Bot

quasi rover
#

vote

lean badgerBOT
pallid talon
#

Thanks

round flame
#

hello my probot is not sending the welcome message + the banner with the image.. probot have all the permissions and is on top of the other roles also, i checked that it has the permissions in the channel and i verified it has the welcome banner enabled...

quasi rover
#

may you screenshot your welcomer settings?

round flame
quasi rover
#

May you try changing the welcoming channel? also make sure this background doesn't bypass 8mb image size

round flame
#

ah ok

#

6.77mbs

#

it's a gif

quasi rover
#

gifs doesn't work anyways, it's either png or jpg preferably

round flame
#

that is not showing at all..

quasi rover
#

yes

round flame
#

now i try, ty for your help sir

quasi rover
#

no worries

round flame
quasi rover
#

you're welcome

round flame
#

i was going mad 😂

quasi rover
#

all good Btod

nocturne flax
#

@spring ether

split needle
nocturne flax
#

Oh k

#

Y'all made this bot on which coding app/web?

split needle
#

it's developer's thing and we have no information about it
and also it's not related to the bot

nocturne flax
#

Ik it's bec I want to make a discord bot

#

@split needle

#

Who Are developers

split needle
#

those with contributor role

past flare
#

Hi

spring ether
undone badge
#

hey why is the music really choppy?

undone badge
spring ether
undone badge
#

ok

potent kraken
#

Hi

#

I need to speak with the bot developer

native geyser
#

we have a support team for a purpose please ask your question right away

gentle pivot
#

how do i get it to play playlist bc it dosent work wen i put a link in

native geyser
#

#play pl link

gentle pivot
#

not working

native geyser
#

we do not support spotify yet

#

only youtube and soundcloud

gentle pivot
#

omg fine

nocturne flax
#

Hello

native geyser
#

hi how may i help you?

nocturne flax
#

YO CAN I BE ADMIN ON THIS SERV IVE MORE ECPERIENCE

#

I have a few questions how do I get a bot a channel

native geyser
#

/play

native geyser
nocturne flax
nocturne flax
native geyser
#

we're not getting mods like this either

pale sierra
#

i ahve a question for the levelign system

native geyser
#

yes?

pale sierra
#

if i select both will both of them be required to hit a certain level or only one liek lets say only voice level and not text elvel

#

or will it be both

#

needed to reach and get the role reward

native geyser
#

both will be required

pale sierra
#

ahh so if i want it to be like

#

needing only one of the two

#

i just make seperate rewards ?

native geyser
#

set two levelings with same reward for one of them make the text target level 0 for the other one make the voice target level 0

pale sierra
#

yes thats what i will do

signal topaz
#

Hi

#

I have a big problem

silk tusk
#

<@&675070424748654593>

quasi rover
signal topaz
#

Someone hack me

pale sierra
#

ty @native geyser

quasi rover
#

this is not our responsibility

signal topaz
#

And I can't kick him

#

From my server

quasi rover
#

what does this has anything to do with probot?

signal topaz
#

So what i do

quasi rover
#

for anything that is not probot related please head to #chat-en

nocturne flax
#

How do I report someone selling credits for money

summer wind
#

How do I use the probly

#

Probot

quasi rover
quasi rover
plain pagoda
#

every time i try to vote it says "bad vote request"

quasi rover
nocturne flax
quasi rover
#

then wait for it, don't spam

nocturne flax
#

K

quasi rover
#

he doesn't have to reply though if your report was clear enough.

nocturne flax
#

Oh k

rapid leaf
#

Hello,

I have a problem, i reset the wrong member's xp... Its possible to give XP to a member ?

native geyser
#

currently not possible

wheat scroll
#

How do I make a welcome channel and have the pro bot welcome them

quasi rover
tawny spruce
#

Hi

nocturne flax
#

Hi 2

tawny spruce
#

I want to join the technical support team for probot can I or not

nocturne flax
#

No

quasi rover
quasi rover
north trellis
#

vote

lean badgerBOT
slate ravine
#

Hi, just wanted to know if the level system of probot can delete a ancient level if we go into the next one and not combinate them ?

nocturne flax
quasi rover
quasi rover
#

no worries

plain pagoda
#

I tried to claim my daily and got Error please contact suppoort

quasi rover
plain pagoda
#

No my daily not voting

quasi rover
#

vote, daily... They're all the same

#

you can't be using multiple accounts to gain credits

trail hedge
#

howa time want to transferred credits

#

what time want to transferred credits*

native geyser
#

your account has to be 30 days old

opal stratus
#

How do i change the prefix?

native geyser
#

#prefix new prefix

nocturne flax
#

Is a mod able to do vc and help me and check if the bot is good for my server

#

this service is for customers of the premium version only

#

if you have a problem or question ask here

lunar cipher
#

Why doesn't the automod feature, detect bad works, work?

native geyser
#

did you specify the words?

lunar cipher
#

yep

#

i saved changes aswell

native geyser
#

are you the one testing

lunar cipher
#

yep

native geyser
lunar cipher
#

ok tysm!

native geyser
#

yw

nocturne flax
#

We can change Credit's for another bot? like ||owo|| ||dank||? i mean transfering

native geyser
#

by trading with another user you can i guess though we do not approve trading

native geyser
#

yes

#

https://probot.io/dashboard -> select your server -> automod

nocturne flax
#

bot broken it says rank #0

quasi rover
nocturne flax
#

from what i've seen you can gain exp every 2 minutes. how much xp do you get per 2 minutes?

native geyser
#

the amount of xp given is randomized

nocturne flax
#

what range may i ask?

native geyser
#

only developers know

nocturne flax
#

For this approximation, is it assuming members send a message every minute?

#

Also, does a member need to meet both the text and voice level requirements for a reward role before they get that role, or just meet one of the requirements?

#

Ex. If someone is really active in text but never VCs, will they still get their level roles?

quasi rover
nocturne flax
#

Alright, thanks!

quasi rover
#

no worries

ornate prawn
#

Hello! I am trying to set up reaction roles and I am not seeing an option for assigning a role to the emoji I am assigning to the message. Can anyone help me here?

nocturne flax
#

drag probots role above other roles

ornate prawn
#

I'm super sorry @nocturne flax I don't know what you mean by that. It's my first time setting up a discord server.

nocturne flax
ornate prawn
#

Ahhhh...that makes a ton more sense now! Thanks @nocturne flax ! ❤️

nocturne flax
#

mialove yw

uncut hinge
#

This Advise isn't working anymore? does anyone know the new way to get the Emoji number ?

nocturne flax
nocturne flax
#

@native geyser im trying to switch from arcane to probot in my server and need to give everyone the right exp amount for their level roles, i cant do that if i dont know the rate of xp growth in both

uncut hinge
ashen karma
#

i dont know how to make named sections of people please help

split needle
swift sparrow
split needle
#

?

nocturne flax
#

Guys who are the developers of the bot

quasi rover
nocturne flax
#

Who has the role.

quasi rover
#

this has nothing to do with the bot d2

nocturne flax
#

Ik

#

It's to help me

quasi rover
#

with?

nocturne flax
#

Creating my bot

#

I want to know

#

Which

#

App/web did they use

#

To create the bot

#

And how did they make it online 24/7

quasi rover
#

i don't believe they have the time to answer such questions, search youtube

nocturne flax
#

YouTube is trash

#

I can't find anything

quasi rover
#

please head #chat-en if u have no questions related to the BOT

nocturne flax
#

K but who are the developers

open pier
#

hello

quasi rover
#

hello how may i help

open pier
#

somebody scammed me and stole 40k credits from me

he said he would give me robux

is there a way to get it back?

shell tusk
#

Hello Community, a question, is there a way to permaban users with probot, because when a time is not given it is usually 3 months

quasi rover
open pier
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oh

quasi rover
shell tusk
quasi rover
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not sure, it could be random

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however you can set the default duration throughout the dashboard

shell tusk
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thank you

quasi rover
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no worries!

shell tusk
thorn mirage
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Hello

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I have the problem, I cant find where I can turn on the reaction roles, pls help.

quasi rover
thorn mirage
quasi rover
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Head to the reaction roles panel and select the embed message you've just sent

soft knoll
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heloo

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@soft knoll

quasi rover
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no worries

mellow sandal
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Hello

mellow sandal
lean badgerBOT
nocturne flax
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I cant hear probot music

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What i do

quasi rover
nocturne flax
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It didnt work

quasi rover
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does it show the green ring?

nocturne flax
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No

quasi rover
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what does it say when u order it to play?

nocturne flax
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It sets the song to the queue

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But i cant hear it

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Even my friends

quasi rover
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did it respond to /stop ?

nocturne flax
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Yes

quasi rover
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Is it possible to send me your server link in private?

nocturne flax
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Ok

north trellis
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vote

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@lean badger ..

nocturne flax
fringe pagoda
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Hello there ! For some reason in our server the premium bot works for sometime then stops

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is it from the bot itself ?

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or is it from us

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<@&675070424748654593> .

quasi rover
split needle
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use only 1 channel

fringe pagoda
quasi rover
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no worries

nocturne flax
nocturne flax
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How can I know

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If someone is Black listed

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@nocturne flax