#support-en
1 messages · Page 20 of 1
So basically afk with mic. Off
that works
that means you have no xp in that server
yes it will, xp gain can be blocked by admins in certain channels or for certain roles
Alr
D
can I help you?
<@&675070424748654593> Why can't I change my own name by command /setnick ? why can't I do that just because I have role admin ???
Is it possible to add exp to someone to increase their rank?
<@&675070424748654593> ^^
<@&675070424748654593>
what is the error message?
currently not possible in the future it will be though
Ohk and thanks
🙄 - I could not update this user. Please check my permissions and role position.
me nickname change
are you the server owner?
yes
in order to update someones nickname you need to be above them in discord role hierarchy, nobody can be above the server owner
So that means Admin role is first for me and that's not the point?
can you rephrase it please cause i didn't get what you mean
Admin role I have created and it first says
as the server owner you're above every member and bot
whether you have a role or not
why the bot dont give xp anymore?
text or voice?
both
the only possible reason might be no-xp roles set on dashboard check it out please
ok
https://probot.io/dashboard -> select your server -> leveling system module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Server owner I am yes and have given me the admin role, as well as buddy
@native geyser
@native geyser help
drag the bots role above other roles
nobody can be above you therefore nobody can chane your name neither a user nor a bot
yes?
ok
Why can others then change their name by the command itself name? 🧐
because the bot is above their roles and it can not be above yours as i explained multiple times
Wish would be to change this that you can also change your own name by the command
Let gladly also feedback there 😄
it can not be changed due to discord role hierarchy restrictions
alright
how to make a
questionnaire on this bot?
can you elaborate a bit
if I have the premium bot, do I have to still have to have the original probot bot on the server?
We noticed that you are a premium user, for faster response go to #premium-support
no need you can kick it
ty so much!
yw
Is a mod available for vc so it’s faster
So i can say like what i want and if the bot has it?
as i mentioned before we do not offer voice support in general so you can just ask what you want to ask so we can see if the bot has it or not (whatever the bot has is already listed on https://probot.io/dashboard and https://probot.io/commands
@native geyser
Hello
Someone stole my credits
It was 1.2m
@gloomy lion
Please help me
I have clue
He copied Probot system and he told me to join his server and test his bot and I didn’t know he copied the system then he sent me 1400000 credits of his bot then he said send me back and when I sent him back so in another server i was looking at my profile then I saw my balance is 0 then he told me hacked by Kqarly.#0880
@tender obsidian
How can I help you?
- please stop pinging all support members
- we're not responsible with who you decide to trust and your account safety therefore sorry but can't do anything
Sir I have clue
Sir we're not responsible
Like someone is using your bot
To cheat on people
I will send you the picture of the chat
Like I been using probot since 2020
We have Persian support in #support-int
We're still not responsible with who you decide to trust, sorry
I thought you can help me by any chance
Then disable him
He
Copied your system
If you believe he's using a fake bot you can report the bot to discord (you need to make sure though, it might have been premium version)
Is Roze Bot premium?
Seems like it, it's name can be changed into anything, you can change its profile picture too
Oh my god
Still we're not responsible with who our users decide on dealing with especially when it's out of probots official server
Sorry
Ugh i
Literally
Thought you can help me and take me out of this hell
@native geyser just help me by any chance
Please!!!!
I been saving my credits since 2020
WTH is wrong with you guys
^
I’ll talk to an official discord moderator
It’s better
Instead of
This
Feel free to do so I guess if you believe they can resolve the situation in your favor
Inshallah!
what is your issue?
Look the photo bro voice active is not working
Probot is not counting thr voice point idk why
reset voice xp once again also make sure you havent added any voice channels as no-xp channels
I reset 2/3 time i kick bot and add again but still not working
But what is the other one what is it no xp channel
dashboard -> leveling system module
it makes it so that people can not gain xp in those channels
I just look it know but I didn’t.
what do you mean
.
is utility module enabled?
Yes
tell those who are in call to send a message and gain text xp that should make the bot update stats
Now what i need to do?
this
Sorry but I don’t understand that
people are in calls yeah? ask them to send a message in a text channel then check their ranks
Like that?
are they in a voice call at the moment?
Yes the last one he is in voice 24 hours
ask him to send a message and check his own rank
invite me to your server in dms please
Hello, i want to help with auto roles. No role has administrator rights, but bot still not giving the roles after someone joined the server 😦 <@&675070424748654593>
drag the bots role above the autorole
Its above all autoroles
does the bot have manage roles or admin perms?
admin perms
according to your information the only possible reason is the autorole having at least one of manage permissions (manage roles/channels/server etc.)
it doesn't, but when I manually assign one of the roles, the bot assigns all the others. It's weird
do you have discords 'accept rules to continue' feature enabled?
yes
prime price
people need to accept it first in order for the bot to give the role
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
yw
aah, thank you so much
yw
Music keeps cutting out on the bot for some reason, been happening for the past few days , is this a know issue ?
<@&675070424748654593>
Why ProBot doesnt give voice xp
check the bots ping please
read the channel description properly
any no-xp roles?
no
Here you can find out how the bot works
hm?
bro 3 minutes left
how long has it been like this?
i did not ask how long is left i just asked you to read the channel description properly
i noticed this 2 days ago
i see i did get a similar report a while ago so i do believe there is a general issue i did ask devs to check apologies it should be fixed as soon as possible
nice now read it properly please
Hey how to rest top xp ?
#reset text all
#reset voice all
Ty
yw
Sorry
Hi! I am.mod for a server. And I a play hasn't still be ranked up to level 1 though they been participating since they enter
wait bro
i sorry i think is 3 minutes left can i mention
not that high to cause buffering which is weird can you check from time to time as it lags and let me know please
For sure!
text or voice?
Its been happening in 2 of my servers as of rn
Text base
are others effected with not getting text xp or only that specific person
The others is ther server been there for awhile. The person is pretty new.
For example I am level 18
are old members getting xp though
Yes I just leveled up
do you have any no-xp roles set on dashboard
I don't think so. The main leader currently unavailable
if not then please manually reset that persons text xp and check in few minutes
Hi sorry to jump into a busy convo but I’m having issues with probot in my server and I can’t tell if its glitching or if I messed something up. What happened is that probot was working correctly with welcomes and goodbyes but I changed the messages and now the welcome message isnt sending when users join
May I ask how real quick ?
can i see your welcomer dashboard settings please
#reset text
@mention
- enable image
- select 'send to a channel' option
- select #welcome-and-gbye channel
- save
- disable image
- save again
Ah ok ty 💗
Thank you 😊
yw yw
<@&675070424748654593> Hello, I have a small problem with the bot. It's been failing to log warnings for a while now, I've had to use #warn several times on one person to get it to stay in the log.
hi are you checking a specific persons warnings or all warnings?
how do you get the roles that you gave the bot to show up in reaction roles on dashboard
i have one role showing up for a reaction but the other isnt showing
drag the bots role above the ones you want it to list
Hi
hi how can i help you?
that helped thanks
So I wanted to buy a Netflix account but I have no idea how to buy one I already have credits
check #573048353458356234 please
Question, is there any way for the other mods of my server to access the bot's dashboard?
<@&675070424748654593>
to access dashboard administrator permission is required
So if they have an admin role, they can access the dashboard?
yes
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
<@&675070424748654593>
Thanks ❤️
yw
yes?
Is there a way to make it so that only certain people can use probot
And only in certain channels
https://probot.io/dashboard -> select your server -> depending on the commands you want to limit get on utility/moderation/music modules -> edit commands -> add enabled/disabled roles and channels
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Ok thanks
yw
Hey guys, using the command /unban is throwing the message: "❌ This command is not enabled on the channel".
Thing is I'm sure it is enabled and other commands are working normally.
hey i have bought the bot it works fine just it wont let me adjust the volume its asking me to have premium but i have the premium
<@&675070424748654593>
As the error message says " This command is not enabled on the channel " , if you understood the error you could fix the problem.
head to control panel (dashboard) -> select your server -> moderation section -> check the settings of the /unban command and re setup it.
Kick both probot premium and probot from your server and re invite the premium one.
will try thnx
Any reason as to why probot isnt playing anything from youtube?
Its not working at all right now 🥲
bot not responding? We aren't over using commands or anything
oh, so its not just me?
I do not understand you
same
send the /ping repsonse in here pls
use the prefix
You don't have permission
the # prefix
wdym
#ping
#help mute
Mute a member from text/voice channels so they cannot type.
/mute [user] (time ends with m,h,d,mo,y) (reason)
/mute @Dramex 1m Spamming
/mute @junior orbit 1h
/mute @Fnr 1d
/mute @Fnr 1w
/mute @Fnr 1mo
/mute @Dramex 1y
what about the music side??? should the # still work???
makse sure if the bot has webhook permission
/ command being weird
doubt it
it did the same thing last month but the prefix was fine
its doint the same in my server, and it was working fine last month
just added it now, Music function worked for a minute then stopped responding
wait around day and if still happens come here for support
a minute ago?
that's probably discord then
@fathom meadowit worked thanx
We noticed that you are a premium user, for faster response go to #premium-support
soooo, is the bot just broken rn, orrrr?
nope it's not working and these guy keep saying its a client issue
clearly not
ikr
yw yw
Its working in one of my servers but not the other
also not working for me
The pro bot has a problem now
Us
doubt it's regional then
Eastern US
idk how many servers they have
Western US
pretty much a global problem then
that guy was telling me to use # prefix like wtf
see that? G L O B A L
they migrated to / ages ago
dont even work anymore, thats why they switched to the /
exactly and he was telling me to #ping 💀
i seen
not the end of the world, I just wished they'd actually do something about it instead of dismissing it as user error
works fine
it doesnt🤣
#help ban
Bans a member.
/ban [user] (time m/h/d/mo/y) (reason)
/ban @junior orbit
/ban @junior orbit spamming
/ban @junior orbit 1h spamming
/ban @junior orbit 1d spamming
/ban @junior orbit 1w
mmmmm, can say with certainty, it doesnt
must be the public one then
how are you a helper when you dont know the difference between the private server bot and the Public release😭
just gonna have to wait this one out then ig
why bot not working in my server
if your saying its the non-premium one, thennnn yeah? im not paying for music in my server when it was free ages ago
yeah, were realising this
same man
Dang really?
Bot has worked fine in all my servers all day
the premium one?
No
I feel like support slid a mini update "under the hood" to see if something would work, and clearly it isnt working righrt
"gas lighting" if you will
How do you set up reaction roles
gotta set up an Embed
Only support here
cank i dm ya a good setup video for the roles
Lmao yeah
<@&675070424748654593>
Yes
Hi
Probot will get back soon, after a few hours.
Now for discussing go to #chat-en please
This is not even the bot's idea
#mute 898673681893560320
:white_check_mark: @!₩ Petit Weaver || selling nudes muted from the text! :zipper_mouth:
What dopes it mean role position? Will this setup still work?
Basically if you have either the right voice level or the right text level not combined of both I want to give this role. Some members text only some vc only so want to make sure this would work like im trying? They said voice only, and text only under role reward but changed to role position after choosing the same role for both rewards?
i have a question. how do you set it up to where when you ban someone it shows in a certain channel?? i dont remember how i did it <@&675070424748654593>
Logs > Member banned
Thank you
<@&675070424748654593>
waaazuuuuup
moin moin why can i not watch arte videos withe the bot? its says
The uploader has not made this video available in your country.
Is it normal for probot to be using a webhook or is it feature specific?
how do i reset the xp for everyone ?
it used to be #reset text all
now nothing works and theres no slash commands for it
Hi everyone, when I try to add Embed messages and try to add a URL to an image it shows the image but it doesnt show the URL or make the image clickable, any ideas why?
<@&675070424748654593>
Hey all, I'm using 'auto responder', but I'm looking to have the bot to respond with a different name/avatar. Is this possible? Would I need to use multipe copies of the same bot with different avatars/names (is that possible?) Thank you in advance!
help,
when my friends try to use probot music commands, it doesnt work, but when I do the same commands, it works fine for me
how can I fix this
<@&675070424748654593> .
Is there a way to make the bot commands only work with a certain role?
Due to video restrictions
It s normal
Ty ruru
Its still #reset text all and reset voice all, make sure to have moderation module enabled on dashboard
That's how embeds work on discord
Hi, it is possible with premium tier 2 version of the bot
What does the bot reply to them when they use the said commands
On dashboard edit commands and add enabled roles
Nothing
Ask them to use slash commands instead of regular prefix and let me know the bots error message
Yeah awesome, but is it possible to change to a different avatar/name for a different response?
Not automatically no
Any ideas how to achieve it?
you can not automatically do that so i guess you'd have to own tier 2 and change it manually every time
They are
then what is the error message the bot is giving to them?
Idk where to see the error message
if you mean in the channel, there is no error message
It’s as if the bot doesn’t even exist in the server for them
they can not see the slash commands?
No
they try to do them but nothing comes up
but when I do them, the options come up to enter a song
then its permission issue give them slash commands perms on discord
Is there a way that I can link channels in the welcome message? For example I want them to give themselves some roles which is in the #roles channel
check the pinned message
but when i start the video on my computer on youtube it work perfect after i try with your bot it say the country thing
think its a bot problem or isnt it?
bots location
#573053418017521664 for feedbacks please
hello pro bot always deletes my messages as owner if i post links and i put my role and admin role in ignored roles but he still delete every link i post any ideas ?
probots automo does NOT work against admins
check the audit log to see who is deleting
there are two ways probot can delete messages
- automatically by automod, which does not work against admins and server owner
- manually with /clear command, since the first one will not work against you someone might be using the clear command to delete your messages in that case
y it only deletes discord links
im the only owner
and it deletes only my discord link posts its really weird
as i mentioned probots automod does NOT work against admins
it must be another bot
How can i see Probot’s guidelines? to make sure i dont get blacklisted
don't trade
- don't use multiple accounts to vote
Alr thanks
yw
<@&675070424748654593>
is there any way i can refund credits or transfer credits from my alt account
i made a wrong transaction and transferred 60k credits to this account while its a new account and i cant transfer them back
i hope there is a way it would be greatly appreciated
or when will the new accounts can transfer credits
not possible, the account has to be 30 days old in order to transfer credits
/user
ok ty
yw
How do I play music sir @native geyser
/play
What did the bot reply with?
Tap /play and put the youtube link on it
<@&675070424748654593> Is there a way to change the lvl of a user? For example if he is timed out, the lvl is automatically reduced by one.
Ur welcome
Is it the same for others or can others hear the bot
Currently no you can only reset but in the future that feature will be added
How do I copy the link if me in mobile?
You can use the song name too
Just make sure to select the command you want to use with slash commands
Thanks
What
Did you type /play
Yes
Did you see a pop up window showing you commands
Yes
Select the play command and type the songs name you want the bot to play
it’s the same for the others i thought
cause in other sever, i can hear probot but in mine i can’t
No
Try /stop then /play
Thanks
Yw
<@&675070424748654593> still needing answer 💕
Basically if you have either the right voice level or the right text level not combined of both I want to give this role.
this is exactly what it means by role position. to make sure everything works properly, double check probot's role position. it has to be above the level roles
sorry for late!
Hi how to skip the current play and play the next one in queue
Tnx
That is good to know! And no worries thanks for the help 🙂
you're absolutely welcome
hey guys quick question, is there a way to bold/underline/italicise text when using the embedded message feature?
yes, by using the usual commands such as **Text**
i personally use Description field for this
ohh i see perfect perfect, also is there a way to indent as well? just trying to make messages lineup with dotpoints aha
use _ _
for example here
oh wait sorry
it actually depends on your screen text size
it also differs from phone to computer
ahh okay i thought it was the way i formatted it cuz yeah just trying to align it here
maybe make it short as possible, or use space between each text line
yeah perfect that was my next option ahah also one last question sorry, but is there a way to "justify" text? or do you have to do that manually?
unfortunately you'll have to do that manually
pro bot wont send a welcome message but it is sending a goodbye message how can i fix the welcome message?
hey, are you using a custom background image for welcoming? if so, make sure it doesn't bypass 8mb image size. If not, may you please try changing the welcoming channel?
i will do that thx
np, keep me updated if you still encounter any issues.
i will thx again
Hi, sorry for bothering but I do have a small issue I was hoping to get some insight on. I created a new role to add to the levelling system in my server 22 hours ago. When I go into the GUI though to add it the role doesnt show up. I changed another roles name an hour ago and it also has not updated. Do you know how long I should expect to wait before it updates on the GUI side of the house? Many thanks.
hello, try changing probot's role position. preferably drag it above the level roles.
Will do! Thank you
no worries
That fixed it. Thank you so much!

Hello, I don't know how but I think probot deleted a whole category and all it's channels. I was trying the "temp" feature, that is explained nowhere. I choose my category at the place of where the temp would appear, and a channel at the place of where the temp would appear. However the previous version of the lone category called "temporary message" persisted, as well as the previous channel. I deleted the category. And suddenly, my category disappeared. And all the channels within in, which should not be possible, as channels are not supposed to disappear with a category anyway.
I'm not even sure that there is anything left to do, I'm just incredibly pissed. They were two separated category, and deleting so many channels should not be possible.
i'm trying to use the #moveme command, what does this mean
i haven't encountered such issue before. do you think if we create another server, can you repeat this scenario so i can double check why it happened and report it if it was a bug?
Maybe later, it created a hell of a mess that I'm cleaning up
i apologize for this, hit me up anytime later
also lmk if u want any help in dm, i'm definitely down
for example if you set it to 6; your server members will be only able to use this command 6 times a day
ohh
Thank you
<@&675070424748654593> Is there a way for non admins/developers to have access to the Probot API?
No
thank you
follow up....
we want to know how the leveling is calculated, is there any way we can know more about it?
How can i make it so only admins are able to ban and use admin commands
https://probot.io/dashboard -> select your server -> moderation module -> edit ban command -> enabled/disabled roles
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I deleted the image and changed the welcome channel and it didnt work
May you screenshot the welcomer section by the dashboard? but first make sure it has enough permissions to send messages
sorry im confused lol
screenshot your welcomer settings by https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
i believe the message is the reason, try cutting it and write shorter one instead
don't mention it!
Hello /clear isn't working for probot on my server and was wondering if you guys had a solution or not?
what is the error message?
The application did not respond
That's all it says and I'm confused why
But I use it in a different server where I'm mod and it works
try with regular prefix instead please
no worries
how do i create reaction roles with ProBot if possible?
you'll first have to create a new embed message and send it to where you wanna setup the reaction roles
via https://probot.io/dashboard head to the embed messages panel after selecting your server
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
make sure probot's role position is dragged above the autorole, also do note that the auto role must not have any moderation permissions such as manage messages, nicknames, etcetera
i already check and it still not autorole nobody joins in the server
autorole means assigning new members the role you've selected
or wait i think i misunderstood
May you send me the server link in dm? @wet dew
hello i have a question, there is a xp by chat time spend out. What is the multipier of it ? I mean how much time i must spend on a channel to get for example 10000 points.
this is something we don't know.
for both text and voice leveling system; it gives you random amount of xp every minute and it doesn't always update immediately after spending this minute.
i believe it's from 2 to 8 every minute, but it might give you 20 at a time because as i said it doesn't update immediately
Huh okay, thanks!
no worries
Thanks for help, this bot is awesome :D

Hi there - I'm having a problem where I can't hear ProBot playing music. It was working Saturday, now it's not. Nothing has (intentionally or knowingly) changed. The bot isn't muted, the volume is up, other Discord sounds play fine. ProBot says it's playing, and it gets the green ring in channel showing it's producing sound, but there's...nothing.
Have tried restarting Discord, muting and unmuting the bot, installing it on a different server to test - I don't hear it anywhere.
May you try /stop then order it to play again?
how about other members, have they tried?
helo
i have people who left my server and i need to remove them from my list
how do i this
they are on leaderboard of voice call
the reset command isnt working bc they r not in the server anymore
i dont want to reset all
sos
then use their user id instead
#reset voice id
sadly it wont work
it just keeps doing this
bro this is not the id
wait what
click his profile and copy id
i am brain dead ty
no worries


Other members can hear it fine.
then this issue is coming from your side. you must've lowered the bot volume from your side
Coming from my side, yes. Bot volume, no. It's the first thing I checked. And the third. And the tenth.
Well as long as it's not probot's related issue i can not help
can u still hear anyone else in the voice channel?
idk tbh, try changing the channel region
there's nothing we can do, since it already makes sound in the voice channel to the rest members
try other browser, device or whatever
hi
hi how can i help you?
I added money to my account balance and it ate my money I have the paypal transaction but I dont have the 5$ in my account balance yet.
Hey y’all, poppin in with a quick problem I have: I have roles in my discord that I’m trying to set for reaction roles. They are in the discord and show up when doing other things on probot, but won’t show up when I’m trying to link an emoji with a role for role selection (I’ve tried on mobile and desktop)
hey, please try refreshing your browser as well as relogging to your account
if still the same, please direct message me with a screenshot of your PayPal transaction
change probot's role position. Preferably drag it above the roles you are about to select
Ty
yw
@quasi rover I invited Probot into the sever and have been trying to but premium for the last three minutes. But everytime i do it says i need to invite it first, witch i already did
who owns this premium?
I'm trying to
trying to what?
Screenshot please?
We noticed that you are a premium user, for faster response go to #premium-support
all good
actaully, it says i am one but I still can't use all the features?
remove all probot versions from your server and then only add the prime
@frozen pilot sorry for the late response but my problems fixed now
We noticed that you are a premium user, for faster response go to #premium-support

hi please dont mention mod role for no reason
Sorry
no worries can i help you?
Could you tell me where I make commands?
you mean where you can use commands in this server or what you mean exactly?
what do you mean by 'doing commands'
Next on my server there are people who make commands but these commands only work for my server you understand, they are custom commands
probot does not have custom commands feature
can you show screenshots maybe?
My phone has the off button in case the power is broken but I promise nothing will go wrong
Servant is Brazilian because I'm Brazilian
Can I send it in your private or right here?
here
hi all tryna add reaction roles and i dont know how to go around the embed message
#mute 993713295624253510
:white_check_mark: @LKisaac muted from the text! :zipper_mouth:
I have been trying to create named sections of people on the right but i dont know how to
<@&675070424748654593> ^^
<@&675070424748654593>
<@&675070424748654593>
Doesn't have anything to do with probot
By voting on https://top.gg/bot/probot/vote
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Hello! i've been using probot on one of my servers for 5months and the welcomer works, I made a new server and i copied the setting and added a new welcome channel but this time probot does not work or welcome or welcome in the new channel i tried to put it to, i even saved the setting and re-tried to move the welcome channel and everything but it does not seem to work, <@&675070424748654593>
can I see the welcome settings of your server?
Yes how do i let you see it?
take a screenshot of the settings on the site
may I see the background part of the image as well?
did you copied the image link from the previous server or was it newly uploaded?
newly uploaded i made it a hour ago in a photo editor/program thing
then maybe check the image's size to make sure it's not 3Mb or higher, recommend 2.5Mb
and set the image to send with text message if you want both to send into the same channel
does the reputation command will come back ever ? 
#help reset
Reset text/voice/invites/limits xp points for all or specific member.
/reset [text / voice / invites / limits] [all / user]
/reset text all
/reset voice all
/reset invites all
/reset text @Dramex
/reset limits @Dramex
use the command with prefix by now and make sure the moderation module is enabled
it will but no said time when
i know but it was gone for like 2 years now :(
tyty
you may tell us your problem without waiting
I want to report someone
He scammed Me and many people
He scammed 700k credits from me
then it's your fault for falling for that
Well do yk how he scams?
we can not do anything without a clear proof
I have
even you explain how he did, it's still you fall for it without realizing
You don't understand how he scams!!!!
I didn't just pay him and he scammed me
I need an Arab so he can understand it because the messages between me and him
Is Arabic
#support-ar exist
I mean I'm not fully Arab but ok....
@split needle
I have a problem
I don't know how to say all this in Arabic...
@split needle
I'm not arabic support to understand arabic
Well can the Arabic support person come to the English support
no if they don't understand english
they're just like us in support possision
@comments
but either way we still not resolve credit scamming issue
@near canopy
that user only know arabic
Oh man...
avoid mentioning users wildly
How should I translate
no idea than waiting for one that understand both languages to show up
@split needle is there anyone tho
currently no
Then who are we waiting for
only rà3d is the most active one
Can a member
no either
you can try but we will not do anything if the scam is just some simple things like you followed him doing something
you can try
may you sum up what happened?
the content that the arabic mod provided was only about asking to join a server and nothing
no as I don't understand arabic
K in Arabic
Thjs is somone who is like for stopping scams
This*
He asks the seller to give the item he will sell in private
Then he asks the buyer after to give him the credits of the price
well then we will never solve that
using credits to trade is against our rule of using credits
Can I continue tho
Then he gives the seller the item
Buyer*
And the buyer use it then if it worked
The buyer tells the "وسيط"
And then the "وسيط" gives the credits to the seller
And now I explained what is a "وسيط"
@split needle
Now let me say what happened
I saw the scammer saying "selling nitro classic for 300k credits"
Then I dm him
And told him I want to buy
He said "sure, transfer the credits to me"
this is where we will not solve your problem
Why
Your bot doesn't have any rules written in the website
And there's millions of Arabs use credits for selling trading etc...
it's been running when you use the service to follow
we have actions against them but they're just too hard to understand that we had many times thought of removing credits
hi how i want to mention my channel name in this section?
copy the channel's id number and use it as <#id>
you can put a \ before a channel mention in chat and send it to get the result as well
😦
So I lost 700k credits without getting a refund or anything I would've even be happy if the person got blocked from the bot
I've told you at first we will not resolve any scamming case, and it turned out worse when you want to use it for discord tos breaking as well 
ProBot levels users up just fine, however they do not receive the roles they were supposed to be given.
Huh how discord tos?
if you have the level roles set as both text and voice, members must reach both them to receive the roles
ohhh, tysm
discord don't want any content trading happen inside its app, especially its products like nitros or servers
then it totally your fault
and we have never refunded anyone got scammed anything so don't complain about it since it can be abused to just fake some scams and get rich with it
we have actions to take against them, just they're too much for us to just taken down each of them
K why don't u take down the guy who scammed me
If u need his id / username I have it
you can report that to @spring ether and he will take care of that if possible
K
this methot same if i want mention people username?
i mean if this case @ username
yes but in a different syntax which you can see in pins, or when decoding mentions
where can i see document(official tutorial) about this or all syntax
i cant's see in https://probot.io/commands about this setup
since it's discord's thing, you can find it almost anywhere including discord's official support site
@spring ether
vote
@quasi rover https://top.gg/bot/probot/vote
Thanks
hello my probot is not sending the welcome message + the banner with the image.. probot have all the permissions and is on top of the other roles also, i checked that it has the permissions in the channel and i verified it has the welcome banner enabled...
may you screenshot your welcomer settings?
May you try changing the welcoming channel? also make sure this background doesn't bypass 8mb image size
gifs doesn't work anyways, it's either png or jpg preferably
so it can be that?
that is not showing at all..
yes
no worries
it works now, TY ❤️
you're welcome
i was going mad 😂
all good 
@spring ether
you may just dm him instead
it's developer's thing and we have no information about it
and also it's not related to the bot
those with contributor role
Hi
hey , how can i help you?
hey why is the music really choppy?
.
.
@spring ether
@spring ether
it works fine to me , try to restart discord or use stop then play the song again
ok
we have a support team for a purpose please ask your question right away
how do i get it to play playlist bc it dosent work wen i put a link in
#play pl
link
not working
omg fine
Hello
hi how may i help you?
YO CAN I BE ADMIN ON THIS SERV IVE MORE ECPERIENCE
I have a few questions how do I get a bot a channel
/play
we're not getting admins
IF U WANT I CAN BOOST THIS SERVER
CAN I BE MOD ?👍
we're not getting mods like this either
i ahve a question for the levelign system
yes?
if i select both will both of them be required to hit a certain level or only one liek lets say only voice level and not text elvel
or will it be both
needed to reach and get the role reward
both will be required
ahh so if i want it to be like
needing only one of the two
i just make seperate rewards ?
set two levelings with same reward for one of them make the text target level 0 for the other one make the voice target level 0
yes thats what i will do
<@&675070424748654593>
explain it
Someone hack me
ty @native geyser
this is not our responsibility
what does this has anything to do with probot?
So what i do
How do I report someone selling credits for money
direct message RJ#0007
Dashboard https://probot.io/dashboard — Commands https://probot.io/commands
every time i try to vote it says "bad vote request"
could be because of using multiple accounts to vote
done but he doesn't reply
then wait for it, don't spam
K
he doesn't have to reply though if your report was clear enough.
Oh k
Hello,
I have a problem, i reset the wrong member's xp... Its possible to give XP to a member ?
currently not possible
How do I make a welcome channel and have the pro bot welcome them
create this channel by your own somewhere in your server — head to the dashboard https://probot.io/dashboard then select your server after logging into your account, enter "welcome & goodbye" panel and enable the way you want it to welcome the new member.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Hi
Hi 2
I want to join the technical support team for probot can I or not
No
sorry we're currently not looking for more people
Can i help?
vote
@north trellis https://top.gg/bot/probot/vote
Hi, just wanted to know if the level system of probot can delete a ancient level if we go into the next one and not combinate them ?
Ty
hello, yes it can. you just have to enable this option after adding every Role reward
thx a lot !
no worries
I tried to claim my daily and got Error please contact suppoort
@plain pagoda bro i have answered your question already
No my daily not voting
vote, daily... They're all the same
you can't be using multiple accounts to gain credits
your account has to be 30 days old
How do i change the prefix?
#prefix
new prefix
Is a mod able to do vc and help me and check if the bot is good for my server
this service is for customers of the premium version only
if you have a problem or question ask here
Why doesn't the automod feature, detect bad works, work?
did you specify the words?
are you the one testing
yep
automod does not work against admins
ok tysm!
yw
We can change Credit's for another bot? like ||owo|| ||dank||? i mean transfering
by trading with another user you can i guess though we do not approve trading
yes
https://probot.io/dashboard -> select your server -> automod
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
bot broken it says rank #0
it only happens when u have zero xp
from what i've seen you can gain exp every 2 minutes. how much xp do you get per 2 minutes?
the amount of xp given is randomized
what range may i ask?
only developers know
For this approximation, is it assuming members send a message every minute?
Also, does a member need to meet both the text and voice level requirements for a reward role before they get that role, or just meet one of the requirements?
Ex. If someone is really active in text but never VCs, will they still get their level roles?
yes
also yes, until you set voice to 0
Alright, thanks!
no worries
Hello! I am trying to set up reaction roles and I am not seeing an option for assigning a role to the emoji I am assigning to the message. Can anyone help me here?
drag probots role above other roles
I'm super sorry @nocturne flax I don't know what you mean by that. It's my first time setting up a discord server.
server settings > roles > drag the ProBot ✨ role above other roles
Ahhhh...that makes a ton more sense now! Thanks @nocturne flax ! ❤️
yw
This Advise isn't working anymore? does anyone know the new way to get the Emoji number ?
bruh why
works fine to me
@native geyser im trying to switch from arcane to probot in my server and need to give everyone the right exp amount for their level roles, i cant do that if i dont know the rate of xp growth in both
Two months ago I needed to do this. Looks like they have fixed it so you don't need to.
i dont know how to make named sections of people please help
Seems not related to the bot
You can find answers online or just ask in #chat-en
?
Guys who are the developers of the bot
those with Contributers role
Who has the role.
this has nothing to do with the bot 
with?
Creating my bot
I want to know
Which
App/web did they use
To create the bot
And how did they make it online 24/7
i don't believe they have the time to answer such questions, search youtube
K but who are the developers
hello
hello how may i help
somebody scammed me and stole 40k credits from me
he said he would give me robux
is there a way to get it back?
Hello Community, a question, is there a way to permaban users with probot, because when a time is not given it is usually 3 months
unfortunately there's not, trading such stuff is even counted as breaking discord ToS so we have nothing to do with it
oh
you can specify the duration after pinging the user
/ban user:@quasi rover duration:
use for example 1y
oh alright, so it is by default by unspecified duration that it only goes for 3 months?
not sure, it could be random
however you can set the default duration throughout the dashboard
perfect. exactly what i was looking for
thank you
no worries!

Hello
I have the problem, I cant find where I can turn on the reaction roles, pls help.
first you have to create a new embed message and send it somewhere to your server so you can add the reaction roles to it — https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
now the message is embedded and displayed in the chat and how do i add the reactions roles ?
Head to the reaction roles panel and select the embed message you've just sent
Thank you ist works
no worries
Hello
hey
We noticed that you are a premium user, for faster response go to #premium-support
try disconnecting the bot by using /stop then order it to play again
It didnt work
does it show the green ring?
No
what does it say when u order it to play?
did it respond to /stop ?
Yes
Is it possible to send me your server link in private?
Ok
Hello there ! For some reason in our server the premium bot works for sometime then stops
is it from the bot itself ?
or is it from us
<@&675070424748654593> .
how about slash commands?
use only 1 channel
Yeah that worked thanks
no worries
Is it only @spring ether who takes care about the people who sells credits
for english reports Ruru#0666 or Hazel#0666
How can I know
If someone is Black listed
@nocturne flax
