#support-en

1 messages · Page 15 of 1

nocturne flax
#

How to use this command /credits

native geyser
#

do you have your dms open

native geyser
nocturne flax
native geyser
#

profile backgrounds: https://probot.io/store/profile
profile badges: https://probot.io/badges
rank backgrounds: https://probot.io/store/rank
paid versions: https://https://probot.io/premium

native geyser
#

the one you want to customize or purchase

nocturne flax
#

How to see my rank

native geyser
#

/rank

nocturne flax
#

/rank

native geyser
nocturne flax
#

How to make the bot AFK @stone cloud

native geyser
#

what do you mean by making it afk

nocturne flax
#

How to make the bot to stay in the Voice channel

native geyser
#

use /play the bot will join to the voice channel but in free version it will not stay in the channel for 24/7 if there is no music playing

steel carbon
#

hi there, i paid for premium, but i keep getting an error everytime i try to enter a command. Also i think i kicked the premium bot we paid for instead of the free one. how do i bring back the premium one

nocturne flax
#

The bot supports YouTube? @stone cloud

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
#

Hi?

native geyser
nocturne flax
#

Ok

#

And Spotify

native geyser
#

it doesnt support spotify yet but soon it will be added

nocturne flax
#

Do you have a date?

steel carbon
nocturne flax
#

Yet

native geyser
native geyser
nocturne flax
#

Ok

#

I have a question what is voting do on the bot

native geyser
#

upvotes us and gives you credits

nocturne flax
#

What is the credits do?

native geyser
#

you can use them to purchase those

nocturne flax
#

Ok

#

How many credits to get premium?

native geyser
#

you can check it on https://probot.io/premium

nocturne flax
#

What one is credit premium?

native geyser
#

get on that link click on new subscriptions and click on credits as a payment method

#

observation does it since everything is self explanatory

nocturne flax
#

Where?

native geyser
#

click on subscribe

nocturne flax
#

Tier 2 is premium?

native geyser
#

well both are premiums actually

#

tier 2 is tier 1 + more features you can see the features mentioned there

nocturne flax
#

What does this mean?

native geyser
#

that means you're using the wrong bot

nocturne flax
#

What bot I need to use?

native geyser
#

select this one from the list

nocturne flax
#

I don’t have a balance

native geyser
#

you need to pay to have account balance

nocturne flax
#

How to use credits

native geyser
#

you're asking this question for the third time now please do not repeat your questions

nocturne flax
#

Ok

#

Can I vote in my server?

native geyser
#

vote is done on a website

nocturne flax
#

Can I vote in my server the bot

native geyser
#

voting is done on a website not on servers

nocturne flax
#

Ok

native geyser
#

yes

nocturne flax
#

/vote

#

Vote

native geyser
lucid robin
#

How do I make a level up channel

native geyser
#

https://probot.io/dashboard -> select your server -> leveling system module

lucid robin
#

Thx

native geyser
#

yw

steel carbon
#

the points system, what could that be used for?

native geyser
#

mainly cosmetic, can be used in competitions to keep a track or to award people, it doesnt really give anything

nocturne flax
#

Can I contact you?

#

<@&675070424748654593>

native geyser
jagged nova
#

Ruru seems like your having a challenge

nocturne flax
#

Ok

native geyser
jagged nova
#

Sorry about that

dapper urchin
#

Hey. I'm having an issue restricting probot to only accept music commands from a specific channel. I have taken all of it's permissions away specifically for the probot, the probot role, and the role i gave probot. All roles had the read and write perimission for a certain channel and category removed but it was still able to write in there. I even made sure to remove the admin permissions from it.

native geyser
#

https://probot.io/dashboard -> select your server -> find the commands you want to limit -> add enabled/disabled channels

lucid robin
#

I've been seeing a few servers that have their layout like "📕 | rules" but when I try to do it it automatically adds a dash. Could you pls help me?

native geyser
#

check the pinned message to see the variables

lucid robin
#

I don't get it

native geyser
#

oh apologies i thought you were asking how to mention channels

lucid robin
#

Dw

dapper urchin
#

Oh I found the ignored channels section in the auto mod. I'm assuming that's the way to do it. I'll test it now.

native geyser
# lucid robin Dw

is your question related to probot or are you talking about the channel names

fresh zephyr
#

Cmd

lucid robin
#

Channel names

native geyser
#

then either google it or ask in #chat-en please cause it doesnt have anything to do with probot

fresh zephyr
#

Channel cmd pliiiz

native geyser
lucid robin
#

Ok sorry

native geyser
#

no worries

hollow furnace
#

for some reason my music commands other than play arent working

native geyser
#

can you try with regular prefix

hollow furnace
cosmic pebble
#

how do u change ur account name

native geyser
#

for non-probot related questions please either use google or ask in #chat-en (if you do ask in #chat-en its not guaranteed that you will get an answer)

cosmic pebble
#

how do u change ur probot account name

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like on ur account card

native geyser
#

reupload your profile picture it'll re-create your cards and fix your name

cosmic pebble
#

ok

dapper urchin
#

Unfortunately I have all the channels ignored, saved it and it's still listening to the channel I don't want it to.

native geyser
#

can you show me your settings please

#

dashboard for that command

dapper urchin
native geyser
#

that is for automod not for the command you want to limit

dapper urchin
#

Ah is there a method to selecting music? I don't see one in there.

native geyser
#

click on edit for commands you want to limit

dapper urchin
#

facepalms i'm so sorry for troubling you. Thank you. XD

native geyser
#

no worries ^^

native geyser
#

change your profile picture

#

you can change it back after if you want

cosmic pebble
#

Nono, i mean how do you change ur profile picture

native geyser
#

discord settings -> my account

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the first thing that comes in front of you for pc version at least

cosmic pebble
#

wait what, i meant cuz when you do /rank it comes up with like a card and another name, how do i change THAT name?

#

ill send a pic of what i mean

cosmic pebble
#

ok

limber temple
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hey could someone tell me how to have old ranks be removed when people rank up. All my Remove with higher reward slider are on for every role. but the old ranks remain.

hollow furnace
#

i still haven figured out the music command problem in fact it looks like almost every command but/play doesnt work

native geyser
native geyser
hollow furnace
#

/ or !

native geyser
#

its # if not changed

hollow furnace
cosmic pebble
native geyser
#

/ is slash commands

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yw

limber temple
#

yes that's most of them!

hollow furnace
#

no it doesnt

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reply

native geyser
# limber temple yes that's most of them!

text only ones will remove each other, text & voice will not remove any of those roles that belong to text only group, long story short roles will only remove those that belong to the same group as them

native geyser
native geyser
#

fixed ✅

gleaming quartz
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Oh thank you

#

I got a question and if anybody can help that would be splendid

nocturne flax
#

Salut

gleaming quartz
#

There is a way where you can use /time zones /news /nazar location on discord to find rdr2 information. Do you know how I can get that into my group on discord? We play rdr2

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I seen it before but I left that group and made a new one. I’m just trying to figure out how it was done

native geyser
#

This server is for probot only sorry can't help you with that

gleaming quartz
#

Do you know where I should go then?

native geyser
#

No idea

gleaming quartz
#

Okay thanks

native geyser
#

Np

shy narwhal
#

i updated my bot to premium to use the [invite] feature on the welcome message, and it isn’t working. saying i have to “invite the premium bot” to the server? what does this mean

lean badgerBOT
native geyser
lean badgerBOT
nocturne flax
cursive torrent
#

what filetypes are supported by the embed option?

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and is it possible to embed a video file IE an animated picture?

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<@&336913504051265537>

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i didnt find the answer in the support document

nocturne flax
lean badgerBOT
cursive torrent
#

is it even possible to animate under those formats?

nocturne flax
cursive torrent
nocturne flax
cursive torrent
round loom
#

How do I resume a video

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or like skip to a certain part

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of the video

nocturne flax
#

Ho

#

Hi

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I would like to report @Rudy Pankow#7007 to get bannded from server for his bad profile pic

split needle
split needle
#

also you can just report them directly to discord trust and safety

pliant kestrel
#

Hey so I'm having this issue where the logs don't show and are just blank with the bots name and that's all that shows

split needle
#

the bot perhaps is missing embed link and attach file permission
or that you disabled view embed in your user setting

pliant kestrel
#

Alright I'll check

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Ok so in its role I've gave it almost every permission relating to messages and channels except voice channels, it even has admin privileges

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It's roles is also added to the channel itself

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Still nothing. I am on mobile if that helps any

split needle
#

have you checked your user setting?

pliant kestrel
#

It is only the logging tho, everything else is fine, except it does a invalid user left thing

pliant kestrel
split needle
#

invaliduser left is normal thing as discord will not render what not cached by your device

split needle
pliant kestrel
#

Umm would it be the embed link setting

#

Nvm yup that was it, thanks was lost for awhile

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

twilit cloud
#

so I have a problem, some troll in my server was using probot to post invite links, and since it's the bot posting the invite not a user it wasn't detected by our anti invite bot

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I can show how he did it?

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also not invites to probot server but to other servers

split needle
#

I guess they're using the short command

#

you can just disable that command from the site

twilit cloud
#

no they're using the play command

split needle
#

I don't think that's possible if the bot not sending out the thing

twilit cloud
#

I can show you

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I'll send a probot invite okay

split needle
#

oh so that

#

there's just no way to resole it so not really anything we can do

#

I may ask them to find another formatting instead to avoid this from happen

twilit cloud
#

okay

wraith oyster
#

How do I add bot manager roles I was looking through the dashboard and couldn't find them

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
split needle
wraith oyster
wet quail
#

Soo... I keep mentioning the issues with the welcome message (picture) over the past few days, that the username is not getting generated on the welcome card. I have been asked to restart the bot a good few times (we're premium). Keeps happening. Does anyone have a proper solution?

split needle
wet quail
#

Any ETA on the fix? I mean saying something whereabouts of "it just kinda doesnt work" for a paid service is a bit... Unproffesional.

split needle
wet quail
#

That was not the answer I expected nor was it answer to my question. I am aware it must be happening for others.

open heron
lean badgerBOT
split needle
#

what should I answer now if that's all I got

open heron
#

maybe be more nice ?

#

eeem

split needle
#

so like this
the issue happen because it's related to the backend part, none of us supporter know a thing as we are not in the development team, so we can not have enough information to answer you
and as well, the issue has been reported to the developers and even them still not figured out a fix for it, so I assume it should be an external image generator service

#

we can not answer any further about the issue happening as we have answered all the information we know

open heron
#

Thanks ! :>

#

See? u can do it nice way

#

Have a good day

novel mesa
#

Hello,
Can I have the level system 2 level ranks at the same time and takes away the previous again or goes only one rank role?
For level text own ranks and for language level own ranks gets?

fluid lotus
#

hello guys
how can i apply to become on of the moderators team ?

native geyser
#

Hello we're not looking for moderators

novel mesa
#

Hello @sullen prism, how can i do that?

sullen prism
#

@novel mesa

novel mesa
#

I can do it that way too.
What I actually mean is e.g. level 5 for text "writer" and speech "speaker" and so on, so text has a completely different role than speech.

Thank you :)

sullen prism
#

Oh okay

pallid sinew
#

I wanted to know if probot could snipe older messages if i add it to my server ? there’s something i’m looking for from like two weeks ago

split needle
pallid sinew
split needle
#

no
only newly deleted messages after setting up

pallid sinew
#

okay

valid cosmos
#

Hi i have a probleme with welcome image, sometimes, the picture/image dont print the name of the user and the welcome message

native geyser
#

i've reported that issue to developers a while ago they're investigating it apologies

native geyser
#

yes

valid cosmos
#

Is not the error in the config by me

native geyser
#

no its not user sided

valid cosmos
#

Good

#

Thanks

native geyser
#

yw

lone dock
#

How do I see premium dashboard?

lean badgerBOT
native geyser
velvet wolf
#

So first. Hello
So there are those permissions and i was wondering how i can give them to users.

native geyser
#

probot only please

velvet wolf
#

this is probot

#

i just changed nickname

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but it is probot

native geyser
#

server settings -> roles -> edit their role -> give them the perms

velvet wolf
#

alr ty

native geyser
#

yw

nocturne flax
#

(#1008159075609088100 didn't helped)

Hello, it looks like bot lost some of the given warnings
On first screenshot i gave a warning to a user хто-то
And on second screenshot bot shows me no warnings were given to this user

I'm sure i and bot have all required permissions and the warnings weren't removed by someone else

#

The bot has given a warning to this user later, but the warning id (826->827) shows that previous warning actually wasn't given

split needle
#

did the user recently left and joined the server again?

nocturne flax
#

I think no, but i'll check this rn

nocturne flax
split needle
#

that's weird for the bot to lose track of warning like that
there's nothing we can do

nocturne flax
#

We tried retyping the command 3 times

split needle
#

does the bot have manage member that time? having administrative will bypass this
and is the user's roles higher than the bot?

nocturne flax
#

Bot role is the highest role
I'll check permissions right now

#

Bot has all available permissions but not the "administrator"

novel mesa
#

What is the function "rep" and why is the temporary disabled?

native geyser
#

gives reputation points to someone just cosmetic

novel mesa
#

Is this for credits

native geyser
#

no

calm moat
#

How to get /rank user@ to work in a thread. It says permissions not allowed in the channel, #top / #voice, work in the thread. But not /Rank

native geyser
#

remove the enabled channels you set for the rank command

calm moat
#

Aw, defaults then to anything the bot has perms to in the sever, very smart!

calm moat
#

How to get Custom Server Emoji's to show in an embeded message? so people know what to click for reaction roles

native geyser
drifting nebula
#

how i set the welcome message?

ornate vapor
#

How do i make it to where the bot can change their role when they verify rules

calm hollow
#

<@&675070424748654593>

native geyser
native geyser
# ornate vapor How do i make it to where the bot can change their role when they verify rules

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

edgy sluice
#

What is the threshold per Level? and how do i change it?

native geyser
edgy sluice
#

so, how is best to set ranks? should i set new roles every level, every 5 levels?

native geyser
#

that depends on you and your server activity
after setting a target level you'll see a timer that shows roughly how long it takes to reach to that level from zero so you can use that timer as a reference

edgy sluice
#

ok thank you

native geyser
#

yw

hushed steeple
#

hi

#

<@&675070424748654593>

crude estuary
#

how can I help you? @hushed steeple

drifting dirge
#

<@&675070424748654593> reaction roles for probot are not working in my server. Probot has all perms and is the highest rank, i am unsure why reacting will not add the roles

native geyser
#

can i see your dashboard settings

drifting dirge
#

not sure if this what you wanted

native geyser
#

do any of those roles have any kind of manage permissions

drifting dirge
#

i do not think so as they are all just personal roles or to show certain categories within the server

native geyser
#

your dashboard settings are fine so there are two possible reasons
either those reaction roles have at least one of the manage permissions
the bot does not have perms
since you confirmed that the bot has perms please check those roles perms

drifting dirge
#

i removed all perms from the role and that seems to have fixed the issue! thank you

native geyser
#

yw ^^

kind venture
#

Can i get help with this

native geyser
#

give the bot manage channels permission

kind venture
#

Oh that ok ok

#

Thanks😄

native geyser
#

yw

rare marten
#

Hi any one here can help me?

native geyser
#

yes?

rare marten
#

How I can get a rep ?@native geyser

native geyser
#

that command is temporarily disabled so currently you cant

rare marten
#

Thank you

kind venture
#

Ruru can i dm u for help?

rare marten
#

How 🤔 I can be admin here

#

@native geyser

native geyser
native geyser
kind venture
#

@native geyser oh alr

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How do i put bot like if i say command for play song or smth so he do it only in 1 server or rank

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I mean like #music - ranks and he only write it in this srvr cant in general and others

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Nvm i got it

native geyser
#

you want the commands to be able to used in only one specific text channel?

latent plover
#

for some reason i have the levels thingy set up but whenever it says someone gained a level it doesnt grant them so i have to grant them manually how do i fix this?

native geyser
#

make sure your members reached both of the target levels

latent plover
#

it does that in the server the bot tells me when someone has reached a certain amount of level but it never grants the level

#

manage roles is on too for the bot

latent plover
#

like level 1 and 2?

native geyser
#

there is both text and voice requirements, both should be met for the bot to give the roles

latent plover
#

ohh

#

thats why i think

#

thank you so much

native geyser
#

yw

kind venture
#

I have question but i dont think ita about bot but i dont have other way to find that question so

#

How i put channel so i can only write there not sent image?

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Is that possible?

native geyser
#

not with probot
but it is with discord, you can do it with channel perms

kind venture
#

Ok thanks itsy first time making am server so thats why ask..

storm dirge
#

How many days until I can send a credit

native geyser
uncut hinge
#

I'm having an issue with the embed messages not displaying server specific Emoji's in discord

#

I copy pasted the message content into the chat & it works fine ?

native geyser
#

to use emojis on embeds

  1. go to your discord servers chat

  2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

    -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

  3. copy the message you just sent and paste it on dashboard

uncut hinge
#

Thank you

native geyser
#

yw

rustic heath
#

if i kicked the probot premium bot from my server, how do i revert back to using the regular probot bot

#

<@&675070424748654593>

native geyser
#

invite the regular version

rustic heath
#

do i need to kick it and reinvite it?

native geyser
#

you can try that it should fix your issue

novel mesa
#

evening,
is there a possibility to collect only a certain time in the voice channel xp?

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
novel mesa
#

That you can collect xp for 2 hours a day

native geyser
#

you cant automatically do it

#

you need to manually add roles as no-xp roles then remove them

native gorge
#

<@&675070424748654593>

lean badgerBOT
native geyser
fervent fulcrum
#

hi i was here yesterday or the day before my pr bot isnt working

#

its saying its not enabled in this channel

#

how do i enable it

native geyser
#

https://probot.io/dashboard -> select your server -> find the command -> remove the enabled/disabled roles that are set there

fervent fulcrum
#

tyyyyy

native geyser
#

yw

nocturne flax
#

auto responder wont work for some reason, do you know why?

#

<@&675070424748654593>

native geyser
#

can i see your dashboard settings please

nocturne flax
#

i cant screenshot

native geyser
#

then please invite me in dms so i can check it out myself

nocturne flax
#

to the server?

native geyser
#

yes

nocturne flax
#

alr

native geyser
#

fixed ✅

deft zenith
#

how do you get ProBot to always be in music vc?

native geyser
#

you need paid versions for 24/7

vagrant oracle
#

seems something broke with the bot i have the custom one so might just be the custom one

lean badgerBOT
native geyser
vagrant oracle
lean badgerBOT
native geyser
#

alrighty

bitter dew
#

I need help

native geyser
#

yes?

bitter dew
#

So

#

One of my bots in my server keeps deleting messages in one of the channels

#

And idk how to fix it

native geyser
#

server settings -> audit log -> figure out which both it is if its probot i can help you if not then sorry

glossy oriole
#

where do i set up the roles

#

reaction roles

native geyser
#

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

glossy oriole
#

so i did it, but how do i like make it send to the channel

native geyser
#

from embed messages module

glossy oriole
#

ty

native geyser
#

yw

rain ivy
#

How to loop queue?

native geyser
native geyser
#

will be added though there is no eta yet

vocal hazel
#

Does this mean that you have to get to voice level 3 and text level three in order to get the role or just one of them?

native geyser
#

you need to reach both

vocal hazel
#

k ty

native geyser
#

yw

atomic helm
#

um I have a question when i set color it responds with
🙄 - Color role should not have administrative permissions

#

what do i do

untold arch
#

<@&675070424748654593>

split needle
atomic helm
#

ah thanks i had him under

nocturne flax
#

I have a question

#

Whem members enter my server pro bot can give role member?

#

???

#

<@&675070424748654593>

nocturne flax
frank remnant
#

In dashboard

#

Auto role

nocturne flax
#

👌

#

Tnx

frank remnant
#

Np

#

Why this happens

#

No reasons shown me

sage oar
#

I canot get my premioum probot

untold arch
#

<@&675070424748654593>

split needle
# frank remnant

just use the command without the reason and the reason list will show up with the response

split needle
sage oar
#

i just purchased it

split needle
#

can you check again that the transaction was successfully done?

frank remnant
split needle
#

mod command log is not yet functional

frank remnant
#

Oh ok

#

Thank a lot

sage oar
#

the payment did go through

#

my account took out 10 dollars

split needle
#

you used paypal right?
if then wait for about an hour since the payment was done and check again on https://probot.io/premium/manage to see if your subscription have been assigned or not then report back to us

sage oar
#

no i didn't use paypal

#

i used my debit card direct

split needle
#

maybe still wait or it

sage oar
#

usually things show up really fast

regal lagoon
#

How i give my Friend Credits

split needle
regal lagoon
#

Thanks

#

Also how i can edit My profile Name

split needle
#

you can not as it follows your discord username

regal lagoon
#

No i mean there is something i write Under The badges

split needle
#

then the title
/title

nocturne flax
#

hi,i really need help with somthing...

split needle
#

you may just tell us the problem instead of waiting us to show up

nocturne flax
#

what should i do if i want a specific role to be automaticly given to someone when they enter the server?(i tried auto roles but it didnt work)

split needle
#

the auto role is the feature you would need
make sure you have added a role that is not having administrative permission or any managing permission
make sure the probot role is higher than that role
and if your server has membership screen enabled, the bot will wait for the users to pass that first before assigning the roles to them

nocturne flax
#

hello. how I get reputation Point?

split needle
#

getting people to use the rep command on you
but the command is disabled by now

nocturne flax
#

ok . thanks

sage oar
#

i still haven't gotten the premium yet

split needle
#

then contact @native geyser in dm about it

nocturne flax
split needle
#

have you checked all the things I said?

nocturne flax
split needle
#

what about the role position and the auto roles' permissions?

nocturne flax
split needle
#

in discord

exotic juniper
#

Hello who can help me with discord.js?
I want this choices but I dont know how I can reply to a choices

split needle
#

not related to the bot

sly snow
#

Bro @split needle

#

you can help me

split needle
#

#support-ar

hot shoal
#

ay how can i add songs to the queue ?

split needle
#

use the /play command

hot shoal
#

ty

#

:D

nocturne flax
#

How to reset rank ?

primal coral
#

<@&675070424748654593>...

bleak fern
#

how do i repeat the queue?

split needle
lean badgerBOT
# split needle #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

/reset [text / voice / invites / limits] [all / user]

**Examples:**

/reset text all
/reset voice all
/reset invites all
/reset text @Dramex
/reset limits @Dramex

split needle
bleak fern
nocturne flax
#

One message removed from a suspended account.

primal coral
velvet hinge
#

I don't know why but my leveling system Rewards aren't working. The leveling up works but new roles and not being granted upon level up and the Bot isn't DMing people to say that they should've received a new role either.

My server currently only has around 20 members so it's not a big issue as of right now since I can manually give people their new roles however this will become a problem when my server starts to get more members.

I have done my best to find the issue including making ProBot's role higher than all the other roles (apart from Moderator and Administration).

Does anyone know how I can fix this?

split needle
split needle
sick lagoon
#

Can i do pro bot private?

split needle
#

what?

sick lagoon
#

So only i can ude it

#

Ude

#

Use

split needle
#

just set the commands' enabled role as a role that only you have from the dashboard
it will take a while to set it for all commands

sick lagoon
#

Thanks

velvet hinge
split needle
#

just set it as 0

velvet hinge
#

Ah ok

#

Thank you so much

nocturne flax
#

Are there any command to deduct experience?

split needle
#

no, only command to completely reset level

nocturne flax
#

Tysm

eternal hill
#

if I try to use a command it only shows this

#

anyone can help?

sullen prism
native geyser
latent temple
#

How do I add multiple trigger words to auto responde

native geyser
#

you need to set multiple responders for it

eternal hill
native geyser
#

dashboard -> music module -> edit play command -> show me a screenshot of your settings there please

eternal hill
native geyser
#

there isn't a reason for it to not work can you confirm you used the correct regular prefix

eternal hill
#

#p or what?

#

or !play because ! is the prefix for Pro Bot

native geyser
#

invite me in dms to your server please

mighty scroll
#

Hallo, Im just wondering if the bot can delete some roles? Thanks!

native geyser
#

it can not

kind venture
#

Hey

#

Some why not working?

native geyser
#

do these roles have any kind of manage permission

kind venture
#

Yea..

#

Or myb bc i didnt did like Bronze-😄

native geyser
#

remove them, probot will not give self roles that have perms that might possibly allow people to harm your server

kind venture
#

They have fist one

#

Like show on profile and this

#

Wait sec lemme show u

native geyser
#

you dont need to, do those roles have manage permissions or not?

kind venture
#

No i guess

native geyser
#

then check the bots perms and make sure it has manage roles perm

kind venture
#

K i will

#

This one mange roles?

native geyser
#

yes for probot

kind venture
#

Well u see it have so idk thn?

#

Can u join my srvr and test or smth?

#

Thn u can leave

native geyser
#

yes invite me in dms please

#

fixed ✅

kind venture
#

Yeah i did thanks 🙂

native geyser
#

yw

runic bobcat
#

i need help

#

anyone avalible?

crude estuary
#

how can I help you?@runic bobcat

runic bobcat
#

i see in youtube

#

many people got commands such as

#

!play

#

!search

#

or

#

#p play

#

but mine for probot is /play

#

how do i change commands?

crude estuary
#

also you can put shortcuts for the command through click edit

#

first section

runic bobcat
#

i dont know how to do so could you help

crude estuary
#

click edit for /play

runic bobcat
#

?

crude estuary
#

Aliases

#

you can put everything you want

runic bobcat
#

and what is DJ role

#

like who can use the bot?

crude estuary
#

who can use music commands

runic bobcat
#

and what is enabled channels

#

and dis

#

this is a lot of confusion for me since im new to bots

crude estuary
#

disable channels that you can't use this command on it

runic bobcat
#

but i have more than 1 channel

#

i just want it to be able to use the commands in 1 server

crude estuary
#

so you don't need to put a channel on this section

runic bobcat
#

thank you ra3d!

crude estuary
#

yw

runic bobcat
#

um i need one more thing

#

the bot stopped responding and is not playing the music

low goblet
#

What command do I use if welcome bot probot?

split needle
coarse viper
#

You get muted

undone bison
#

Interesting name

native geyser
rustic heath
#

our server recently reactivated our premium, when will it reflect/show in the dashboard? <@&675070424748654593>

nocturne flax
#

instead of pinging whole staff open a ticket

lean badgerBOT
rustic heath
#

sorry

nocturne flax
#

also i think it would be easier to create a ticket with the account that u made the payment with

#

@rustic heath u should have the role

rustic heath
#

ohh

#

okay

split needle
split needle
nocturne flax
split needle
#

yes

nocturne flax
#

nvm

#

just saw it does

#

xddd

opaque lava
#

Hey there :)
I can't seem to find country flags on the Probot Dashboard anymore. I want to setup reaction roles but country flags are missing right now.

split needle
#

known thing
they will add them back later

opaque lava
#

Alright, thank you very much! :)

exotic juniper
#

I Need this pls

native geyser
#

Already answered

unkempt steppe
#

Hey!
How can I command /play called from a discord.py bot?
I tried to send a message "/play songname" but Probot does not recognize it as a command. Is there anything I can do?

quartz jackal
#

I can't add auto response

#

There is no button add

#

I finish all the things here and nothinf

nocturne flax
#

<@&675070424748654593>

spring ether
nocturne flax
#

I have an question if I ride the command /rules it doesn’t works what is the Probleme

native geyser
unkempt steppe
#

Got it. Thanks

native geyser
nocturne flax
#

In your Rules the Probot has ritten it not an real people

#

What Command do you yused?

native geyser
#

https://probot.io/dashboard -> select your server -> embed messages module

stone fox
#

Hello. I've got a new problem. Now neither [userName] nor [user.name] work or get resolved in our level up message. I don't want to use [user] (which does get resolved) because I don't want level up messages to ping people

stone fox
#

<@&675070424748654593>

#

autocomplete in the input field suggests [user.name], the pins suggest [userName] … what's a third option that might actually work?

#

that none of those are working is new, only a few days ago we had working level up messages using [user.name]

clear coral
#

<@&675070424748654593> when i use auto answer how can i @ Roles in the Text when i write @summer bane It doesnt work?

icy river
#

how can i setup bot?

nocturne flax
#

<@&675070424748654593>

clear coral
nocturne flax
stone fox
#

or is it already known which one will be correct once it has been fixed?

nocturne flax
frosty totem
#

I'm trying to get the welcome message to work but it will not send. I have tried the enabling send image for the channel and then disabling it, and the send image welcome message does work, but that isn't what I want to do and it enabling and then disabling it did not fix the welcome message. Here are my setting in the tab-any tips? ProBot has admin permissions as well

#

<@&675070424748654593>

frosty totem
#

Nevermind, got it to work. The message was too long and I had to shorten it, then do the toggle on/off welcome image thing again after shortening the message

deft zenith
#

thanks

inland dove
#

<@&675070424748654593> is there any way for me to have several people who are able to go to the probot dashboard and control it and stuff?

nocturne flax
#

<@&675070424748654593>

inland dove
sudden crane
#

Good lord I was just chatting about buying pro premium then but my friend starts posting all these ss 3 members from here harassing her asking questions in dm about minors and a mod very friendly with them started laying into her are you guys not paid or something?

#

Shameful

nocturne flax
inland dove
nocturne flax
nocturne flax
inland dove
#

ok thank you

nocturne flax
#

yw

lament ocean
#

is there a way for me to add discord emojis to an embed message

native geyser
#

to use emojis on embeds

  1. go to your discord servers chat

  2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

    -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

  3. copy the message you just sent and paste it on dashboard

nocturne flax
#

Hi there! Using pro-bot for the first time, and I'm wondering if it's possible to keep a log of the messages /clear is used for? I've created a text channel for Pro-bot to log the use of the command, but right now it is just showing "pro-bot deleted 2 messages". I'd like to be able to see what the messages that were deleted say.

austere kestrel
calm hollow
#

<@&675070424748654593> .

nocturne flax
#

Yes, I believe so... as an example, if one of my moderators deletes a message for being explicit, I'd like to be able to see the message that was deleted in our logs so we have evidence in case of a complaint.

austere kestrel
#

Okay

#

I will send you some sceen shots as Help

nocturne flax
calm hollow
#

Read the channel description please! And stop misleading users @austere kestrel

#

@nocturne flax probots cleared messages cant be seen by logs , deleted messages log only shows you manually deleted messages so enabling it wont work either way

austere kestrel
calm hollow
#

🤦‍♂️ <@&336913504051265537>

austere kestrel
#

@nocturne flax any thing else?

#

You have to go to dashbord https://probot.io/dashboard

-Then choose your server and go to the "Log" section and add a ROM for each feature as shown in the attached image below.. @nocturne flax

nocturne flax
calm hollow
#

@nocturne flax i already answered aboveRuru

nocturne flax
#

ok, thank you!

gilded vector
#

playing spotify playlists always gives a Not Found error

native geyser
#

We currently do not support Spotify, soon will do though there is no ETA yet

weary spire
#

hi

#

I got the subscription twice by accident and added the bot to my server. Is there a way I could send one of them to another?

lean badgerBOT
split needle
#

You can invite the other one to another server from the site, or just get its user id in discord and use the #vip move command

weary spire
weary spire
split needle
#

It is to move one tier 2 or higher subscription to another server

#

There's a list of command for tier 2 subscription

#

#help vip

lean badgerBOT
# split needle #help vip
**Command: vip**

Displays info about your premium bot.

**Usage:**

/vip
/vip move (bot's number)
/vip transfer (bot's number) [user]
/vip restart
/vip avatar [avatar link]
/vip username [new name]
/vip status (new status)
/vip whitelist (user)

**Examples:**

/vip
/vip move
/vip move 1000
/vip transfer 1000 @Dramex
/vip restart
/vip avatar http://i8.ae/sN6XG
/vip username SystemBot
/vip status SystemBot

mighty lotus
#

I was on top gg earlier and found this
I'm just curious as to whether or not this bot is recognized by this server in being in affiliation with ProBot

split needle
#

in tax calculating

mighty lotus
#

thanks for the heads up
good to know

lucid token
#

Is their a way to reset my Leveling system XP server wide?

split needle
#

yes

#

#help reset

lean badgerBOT
# split needle #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

/reset [text / voice / invites / limits] [all / user]

**Examples:**

/reset text all
/reset voice all
/reset invites all
/reset text @Dramex
/reset limits @Dramex

lucid token
#

Alright, so how do I enable the module for the command to work?

calm hollow
#

<@&675070424748654593>

split needle
regal sorrel
#

how do i set up reactoin roles?

split needle
undone sage
#

Hello, I’m having a problem with both Reaction Roles and Level roles. I checked, and Probot is the highest role, but when I try to set up anything involving roles, the website doesn’t seem to detect any roles. (Like the options simply don’t show up.)

I have set the embed message, sent the message to the server, and given it the reactions. But when I try to assign a role to each reaction, it just gives me the option to search, but it’s like no roles exist at all.

Anyone know what it might be?

split needle
undone sage
#

It’s at the top of the list :(
Should I give it admin permission?

split needle
#

try with that

undone sage
#

It has admin and manage roles activated - still no change, sadly…

split needle
#

have you refreshed the site after the change?

undone sage
#

Yep

#

Tried that a couple of times

undone sage
#

So… I assume I found a bug? 😅

nocturne flax
#

Why ProBot don't give level up roles to members ?

split needle
split needle
undone sage
#

Thanks anyway!

stuck acorn
#

Hi, I have a question, probot can give experience with a command?

nocturne flax
stuck acorn
#

Oh sad, thanks sir.

balmy owl
#

could it be that i cant mention a user with <@user_id> in a embed that i edit? or am i doing something wrong Peeped

split needle
balmy owl
#

aaah that make sense, i was in footer, thank you <3

feral stratus
#

help me whats that

#

<@&675070424748654593>

split needle
ivory patio
#

what do you guys think if someone copies probot? Peeped

split needle
ivory patio
#

there are many people impersonating probot in another server

ivory patio
#

how to fix probot play music lag?

marsh pecan
#

is there /whois command

calm hollow
#

<@&675070424748654593> .

nocturne flax
#

My bot isnt working

#

for some reason

calm hollow
#

@marsh pecan wdym by whois command?

#

@nocturne flax offline? Or isn't responding

nocturne flax
#

isnt responding

calm hollow
#

Which commands?

nocturne flax
#

like for exmaple the welcome thing

calm hollow
#

Can i see your welcomer module settings?

nocturne flax
#

In probot website?

calm hollow
#

yep

nocturne flax
calm hollow
#

I see , can you make sure this image isn't bigger than 3 mb , and its format is either png or jpg

nocturne flax
#

Also

#

The auto mod doesnt work for some reason

calm hollow
# nocturne flax

if this answers my question this make sure your bot has permissions+ try another welcome image

nocturne flax
#

welcoming image works now thanks

#

but the automod

calm hollow
#

Why what

nocturne flax
#

i took how someones admin and tested

#

doesnt work

calm hollow
#

@nocturne flax it doesn't work on users with admin perms

#

Ask here if its not related to probot #chat-en

#

Make sure he has no perms @nocturne flax

nocturne flax
#

he had 0 perms

calm hollow
#

I see , does he have any of these ignored roles? Make sure please

nocturne flax
#

only staff

calm hollow
#

Do you have any disabled roles/channels?

nocturne flax
#

nope

#

you can join my server and test maybe?

native geyser
#

Which exact automod feature does not work?

nocturne flax
#

All of them

native geyser
#

For bad words feature did you set the words you want the bot to filter?

nocturne flax
#

bad words isnt a problem

#

its the other stuff like spam/ mass mention

native geyser
#

For spam the user has to send more than 5 messages under 5 seconds

#

For mass mention more than 5 people has to be mentioned in a message

nocturne flax
#

i just tried

#

the bad word one

#

and it doesnt respond

native geyser
#

Did you set the words?

nocturne flax
#

yup

native geyser
#

Which roles does the tester have can you show me their server profile please

nocturne flax
#

i deleted the msgs and hes afk

#

can u come test?

waxen laurel
#

can you reset the level system?

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
weak ferry
#

i need help <@&675070424748654593>

nocturne flax
nocturne flax
weak ferry
nocturne flax
waxen laurel
#

ok thanks

nocturne flax
calm terrace
#

Hi

nocturne flax
calm terrace
nocturne flax
nocturne flax
nocturne flax
lean badgerBOT
# nocturne flax #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

/reset [text / voice / invites / limits] [all / user]

**Examples:**

/reset text all
/reset voice all
/reset invites all
/reset text @Dramex
/reset limits @Dramex

nocturne flax
#

You can use slash commands too

waxen laurel
#

OK

calm terrace
nocturne flax
lean badgerBOT
calm terrace
#

I mainly use the Opera browser but it does not open the site

nocturne flax
waxen laurel
nocturne flax
native geyser
gloomy zealot
#

Any1 know how to create a roll that anyone in the server can pick for example.
Gender
Male ⚫️
Female 💕

#

And choose Which applys to them <@&675070424748654593>

#

<@&336913504051265537>

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
gloomy zealot
#

@nocturne flax do u know how to ^^

#

Need help please

native geyser
# gloomy zealot Any1 know how to create a roll that anyone in the server can pick for example. G...

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

gloomy zealot
#

Cheers boss Appreciate it

native geyser
#

Have a good one

gloomy zealot
#

U 2

lucid ember
#

Hi

inland kernel
#

D

#

d

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
violet girder
#

Can i set another emoji when member rank up level?

native geyser
#

Yes you can change the level up message on https://probot.io/dashboard -> select your server -> leveling system module

native geyser
violet girder
#

Ty, but i mean i want to set plus emoji in their name

oblique pendant
#

Is there a way to change the bots prefix?

nocturne flax
#

<@&336913504051265537> <@&675070424748654593>

#

Leave everyone and focus with me

#

I have a server it is shut down now

#

I tried to inv this bot again after s.o kicked it but I couldn't bring it back

#

It didn't want to join the server

split needle
nocturne flax
#

So what's to do ? Answer me now fast

oblique pendant
#

<@&675070424748654593> Is there a way to change the bots prefix?

split needle
split needle
violet girder
#

Ok để tui kiểm tra lại thử

nocturne flax
split needle
oblique pendant
split needle
split needle
nocturne flax
split needle
nocturne flax
#

The baseboard yes

oblique pendant
split needle
oblique pendant
split needle
#

/ is default discord command input so you can not change it, but normal prefix still work in the server

oblique pendant
#

do you're saying i'll have to do /<prefix> ?

split needle
#

no

split needle
oblique pendant
#

i said i already done that

split needle
#

then you can now use commands with that prefix, and slash as discord default

oblique pendant
#

doesnt work

split needle
#

you sure you used the commands with prefix with the right syntax and name?

oblique pendant
split needle
#

remove the space between the prefix and command name

split needle
#

using prefix will trigger no command list

#

that thing only work for slash

oblique pendant
#

it works 🤣 thank you! ❤️

stable thorn
#

Hello, i am having an issue with the dashboard website

#

<@&675070424748654593>

nocturne flax
#

I heard that custom commands are going to end.. But custom commands too? I have an RPG server and I'm scared, because I use ProBot commands a lot...

#

And even if I have to redo it by slash, it will take a long time. Tell me it won't stop working 😔

orchid gyro
#

#cridits

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
native geyser
nocturne flax
native geyser
#

i do not know its up to discord

nocturne flax
#

Thank you very much for replying!

native geyser
#

np ^^

quartz geyser
#

is there a chat flood in probot?

native geyser
#

you mean making the bot spam?

nocturne flax
#

hey is there a way to embed welcome messages?

inland kernel
#

C

nocturne flax
#

Cant?

full berry
#

Why prime probot Is offline?

primal coral
#

<@&675070424748654593>...

native geyser
native geyser
full berry
#

No ok

lean badgerBOT
full berry
#

Thank you.

native geyser
#

Alrighty

floral snow
#

i'd like anyone with some 'bot admin' role manage the bot. can i do that?

native geyser
#

to access dashboard administrator permission in the server is required so you can by giving that role admin permissions

versed ravine
#

Would I be right in thinking that pro bot can be used to make messages, for example the rule message looking for professional. Instead of it just being what I’ve written can pro bot make it look better

native geyser
#

yes you can do it with probot
https://probot.io/dashboard -> select your server -> embed messaged module

native geyser
#

you're welcome ^^

frail gust
#

hello

lean badgerBOT
native geyser
frail gust
native geyser
#

as far as i know your payment method is not saved

frail gust
#

ik but will it make me charge 10$ every month ?

#

automatic

#

or i must do it manually ?

#

oh nvm i got it now

#

ty

native geyser
#

alrighty

nocturne flax
#

Hello

#

anyone help me put

#

out*

native geyser
#

yes?

ripe solstice
#

hi, not working /rep. may you help, guys?

#

not working /rep in my server

#

what should I do?

native geyser
#

will you stop spamming?

jaunty rock
#

No

native geyser
#

#mute 981643343463325787

lean badgerBOT
ripe solstice
#

the bot didn't write anything to me, it just didn't work. thx

native geyser
#

np

severe dagger
#

is there any way of fixing pro bot sped up?

native geyser
#

elaborate please

nocturne flax
#

Hi, sorry for disturbing, can the probot mute without using any role? (Ex. the role "muted) I mean using the "time out"

native geyser
#

not possible

nocturne flax
#

Oh ok thanks

native geyser
#

np

nocturne flax
#

Server invite?

lean badgerBOT
nocturne flax
#

what is this?

native geyser
#

it creates a log when someone creates a server invite however its not currently working

nocturne flax
#

kk

#

thanks

native geyser
#

yw

native geyser
#

np

umbral flax
#

can a mod of my channel make the bot write?

native geyser
#

if you mean embed admin perms is required for it

torn saddle
#

can someone help me out, I just added the pro bot to my server and Im the only one who has the ability to do commands for it. When my other friends try to play a song it tells them they dont have permission.

nocturne flax
#

<@&675070424748654593>

timid jewel
timid jewel
nocturne flax
torn saddle
#

I dont understand i dont have any roles to disable why cant they just make a command

timid jewel
split needle
torn saddle
#

you guys helped me solve the problem ❤️ love u all;

neat void
#

how much time remaining to transfer credits

#

for me

olive plinth
#

Hello! I made roles so that when you got to a certain level you recieve that role and I set that up in the dashboard. But what can I do about the people who already got to that level? do i need to manually add the role? Its a server with 1k+ members and I cant do it manually

calm hollow
#

<@&675070424748654593> .

split needle
split needle
olive plinth
#

Alright thanks

#

I think i did it wrong then

#

Cause they gained xp and nothing happened

split needle
#

if you set the level roles for both text and voice then users must reach both to get the roles

olive plinth
#

Is level 1 for voice the lowest?

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I dont need them speaking in voice

split needle
#

set it to 0

olive plinth
#

Hey man they just got the level and i did set it to 0 but they didnt get the role

split needle
#

then make sure the probot✨ role is higher than other roles in the server, and the level roles have no managing permission

sleek osprey
#

Do I have a question about the issue of spam?

olive plinth
#

Yep that fixed it thank you very much

sleek osprey
#

How long is the plaque not on spam

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
nocturne flax
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

wispy sky
#

<@&675070424748654593> Hi! Whenever I add ProBot to my server, no one but me can see the slash commands 😦

split needle
sage barn
#

is there any way to make server nicknames and roles stick after members leave and rejoin?

untold arch
#

<@&675070424748654593>

cinder minnow
#

<@&675070424748654593> Why doesn't the bot accept orders from members?

nocturne flax
#

why i can use skip?

#

<@&675070424748654593>

lean badgerBOT
nocturne flax
nocturne flax
timid jewel
delicate bramble
#

Why can't i use loop ?

calm hollow
#

<@&675070424748654593> .

timid jewel
obtuse pulsar
#

Hi🙂

quaint sentinel
floral birch
#

How do you make probot join a voicechat channel