#support-en

1 messages · Page 2 of 1

native geyser
#

yw

red wren
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Hi...

strange garnet
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Question

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Does ProBot allow for specific roles to have specific commands?

native osprey
#

Why not working?

oblique wyvern
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Hello could someone tell what does premium of the bot does.

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i mean whats the diffrences

strange garnet
#

We want our "Helper" role to be able to only have /warn, /lock and /timeout

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But we want our moderator role to have /warn, /timeout, /lock, /mute, and /ban

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And our admin role to have every command

native osprey
#

<@&675070424748654593>

split needle
split needle
split needle
native osprey
#

It should be working…

split needle
native osprey
#

This is what I used

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Congratulations [user], you just advanced to level [level]! 🥳 (ProBot)

Til hamingju [user]󠇰󠇰, þú færðir þig upp á næsta stig [level]! 🥳 (ProBot)

#

Congratulations [user], you just advanced to level **[level]**! 🥳 (ProBot)

Til hamingju [user]󠇰󠇰, þú færðir þig upp á næsta stig **[level]**! 🥳 (ProBot)

#

Wym by that?

untold oriole
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Question, how do you enable rank and a couple other commands?

split needle
# native osprey Wym by that?

Because some languages have their custom language keyboard with characters very similar to english alphabet but are not the same for some reason, making them have different datas so that the system can not recognize them

split needle
untold oriole
#

Thank you!

hoary aurora
#

how do i set the #credits cmd to just the letter c

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??

nocturne flax
#

How to get credits

vocal dune
#

<@&675070424748654593>

nocturne flax
#

Im having a problem with the bot not letting me to use any commands in a sever I'm in

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It works fine in this sever and it works for everyone else but me

split needle
split needle
split needle
nocturne flax
#

Yes

split needle
#

so what did you tried to use bot commands? prefix or slash?

nocturne flax
#

I've tried both of them

split needle
#

can I see a screen shot of you attempting to use them?

nocturne flax
#

Ya

split needle
#

then you're having any disabled role, or not having the enabled role
but if you really have admin perm, you should be able to bypass them

nocturne flax
#

Ok

gentle leaf
#

Hello, it said that probot is a welcome bot? How do i set that up?.

nocturne flax
split needle
split needle
nocturne flax
arctic hollow
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hey yall, I'm trying to add reaction roles to my server but the search role menu on the dashboard won't search the role, it doesn't show any results

humble eagle
arctic hollow
humble eagle
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Can you send a picture

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in the dashbord

arctic hollow
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seems like a bug to me

humble eagle
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@arctic hollow try to chose the role without searching it ( the list that shows up ) , but if it deasn't work just try to refrech page and try again

arctic hollow
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none come up in that little window at all

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and I have refreshed a few times

humble eagle
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wait me for a min please

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@arctic hollow try to put the probot rank in the top of roles

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and refresh the page again

glossy cypress
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any update on the music issue? been a week and half now with no word

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use Fredboat

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music works with that bot

low bough
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i need help🤓

untold flume
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@glossy cypress working on it

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@low bough sure what's your question

low bough
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so in my server

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i have two music bots because one of them stopped working but the pro bot keeps saying searching

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And it won’t play anything.

untold flume
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Try using the link instead

low bough
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okay

untold flume
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Music features are having some issues atm

low bough
#

oh

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okay

#

thanks

untold flume
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your welcome

low bough
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when will it get fixed if you don’t mind me asking?

untold flume
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No eta unfortunately

low bough
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smh🤦🏽‍♀️

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okay

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have a nice night

untold flume
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Likewise

dim cloud
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Why does #rep not work

untold flume
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it's temporarily disabled

proper thunder
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are moderators by default allowed to add embed messages? If not is there a way to let them?

untold flume
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they can add embeds if they can access the dashboard therefore they need administrator

proper thunder
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ah ok thank you

untold flume
#

yw

tacit gazelle
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oh do they always have issues or is this a just right now thing?

untold flume
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It's probably because of discord not us other commands work fine

tacit gazelle
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some songs play fine, others just search forever. and every once in a while it says there is another bot using the app because it is still searching the other song.

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it is kind of a toss up as to which will play. we have been messing with it for 4 hours.. wow i need to go to bed...

dark path
#

Hi

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can i actually buy credit from your website guys?

spring ether
dark path
glossy cypress
split needle
glossy cypress
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it's probably more concerning that nobody's spoken up and talked about the issue. makes me wonder if google's gonna force them to kill the bot

split needle
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perhaps if youtube ever touch us, the music module may be terminated, not the bot unless they want to

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but the issue is being fixing multiple time because it's hard to use the api without making youtube to look at us

glossy cypress
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if you've followed any of the other bots, the entire project gets scrapped. not just the music portion until the developers can create something new

split needle
#

that's what the developers are aware of but by now there seems only music focused bot being affected

glossy cypress
dark hill
#

So whenever i ban someone all of their messages get deleted is there a way to turn this off or is it just a discord thing

dark hill
#

Damn

split needle
split needle
glossy cypress
split needle
#

I know all that
they are terminated in the bot services, not their careers
and as said, this is no longer related to probot so move it to #chat-en instead

glossy cypress
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it's also been 2 weeks with "help". not sure why i'm the one that needs to helps others

split needle
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no one asked you to
and this is the 3rd warning of the channel moving

glossy cypress
visual berry
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Hiii There !! Does probot have reaction roles feature ??

split needle
split needle
visual berry
dark hill
#

Dashboard pretty sure

glossy cypress
split needle
# visual berry how to add it then ??

go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

split needle
split needle
#

only one left is the song searching not working

visual berry
split needle
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have you followed all steps?

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because if you have and read the notice as well, there would be no problem other than the embed message one

visual berry
split needle
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you don't need to fill all of them, only either message content or description should be enough, just don't let any of the selected blank

gloomy heron
#

hello

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why does probot need my email ?

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...

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<@&675070424748654593>

slow lark
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It's basically an anti-bot verification system; so it helps the bot know that you are real :)
@gloomy heron

plain wasp
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<@&675070424748654593> every time i try to vote it sends this error

gloomy heron
#

@plain wasp ur using multiple accounts

native geyser
worthy grove
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Hello do you guys know command that deletes the song that you reqested

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like from chat

gritty kite
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why can't play some songs include all the chinese song ?

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<@&675070424748654593>

split needle
split needle
gritty kite
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i already clear all the queue

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all the chinese song stop at searching

split needle
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are songs from other places work?

gritty kite
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yep , if english song work except private song

split needle
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I don't know then
could be another problem from the song searcher

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I'll look at it and report if it's really a bug

gritty kite
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okay

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i just waiting for the recover

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just like this

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and no result after that

split needle
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it turns out to be a real issue so I'll report to the dev now
just checked it

plucky vortex
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How to remove loop?

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Can someone help me how to remove loop on music

native geyser
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/repeat

plucky vortex
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Thanks

worthy grove
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after playing song

split needle
# worthy grove the message send

you mean delete the command trigger?
if then go to the dashboard of your server on the site, go to music module - play command setting (edit) then enable "delete command invocation message"

worthy grove
#

thank you

tacit oxide
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Hello?

tranquil dagger
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Why moving to / commands?

native geyser
#

discord

native geyser
lunar vine
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The "/" commands not working on server that I'm Admin.

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Even normal command.

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Ping me when reply.

split needle
lunar vine
#

Is enabled.

plush umbra
lunar vine
plush umbra
# lunar vine

like i said, make sure you have permission to use them

split needle
#

@plush umbra?

split needle
# lunar vine Is enabled.

can you double check? and be sure the command is enabled and have no enabled/disabled channel as well

lunar vine
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All permissions are enabled.

split needle
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I mean the bot command, not about the server

lunar vine
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Also.

split needle
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then there's no way the command don't work

lunar vine
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Yes.

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When I'll re-add the bot the leveling will be gone?

split needle
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no

lunar vine
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Alright.

vast condor
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how to make bot to give one warn after three mutes within a specific time period?

wind eagle
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Hello player has quit playing music altogether

untold flume
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@vast condor no such feature

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@wind eagle someone probably stopped it

vast condor
untold flume
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They can get muted after amount of warnings tho

wind eagle
untold flume
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glad to hear that , yw

late arch
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I need help when I did ./clear chat it is not working

native geyser
#

what did the bot reply with?

late arch
native geyser
#

can you try as #clear and let me know what happens please

late arch
native geyser
#

yw

late arch
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How to use ./colors and ./color

scarlet hinge
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Hello there, when someone leaves my server it just says invalid user, why is this?

native geyser
# late arch How to use ./colors and ./color

#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.

to remove your current color: /color 0

native geyser
scarlet hinge
#

Ok thanks ruru

native geyser
#

yw yw

tacit gazelle
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There is only 1 bot on the server

native geyser
#

kick and reinvite prime

tacit gazelle
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Okay... I will have to setup all permissions again correct

native geyser
tacit gazelle
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Thanks...

native geyser
#

yw

hexed igloo
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It won’t mute people

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My pro bot won’t mute people

native geyser
hexed igloo
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Check my roles or something

native geyser
#
  1. give the bot manage roles permission
  2. drag its role above all other roles
native geyser
#

well make sure to save your changes i guess because this is the fix

hexed igloo
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It doesn’t let it

native geyser
#

what doesn't let it

hexed igloo
native geyser
#

as i mentioned above its discord permission issue if you set it correctly the command will start working

hexed igloo
native geyser
#

sure you can show me screenshots of how you set it

hexed igloo
native geyser
#

alrighty

late arch
native geyser
#

changing your names color in the server

late arch
#

Ok thank you

native geyser
#

yw

icy flame
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hey how do i send an invite back to my server automaticly when they leave the server?

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or when they join

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<@&675070424748654593>

native geyser
#

you cant make the bot send an invite link to people when they leave the server but you can when they join via welcomer
https://probot.io/dashboard -> select your server -> welcomer

icy flame
#

thanks

native geyser
#

yw

cyan tendon
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Hello there, I am a moderator for a server and ProBot keeps telling me that I require adminstrator permissions to mute people, for example. The moderator role is above the ProBot one if that matters.

wild mountain
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this has been happening recently and i'm unsure why

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these are the settings I have for it currently

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probot keeps putting a "!" between the @ and the id of the member that left

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and it keeps messing up the mention which makes it more difficult to see which members left

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<@&675070424748654593>

native geyser
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due to discord, since you dont share any servers anymore their profiles and names can not be loaded

native geyser
cyan tendon
#

How's that done exactly?

native geyser
#

dashboard -> moderation module -> edit mute command

cyan tendon
#

Thanks

native geyser
#

yw

wild mountain
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you can still mention people that are not in your discord anymore

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probot just keeps messing up and putting an exclamation mark

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which is destroying the mentions

native geyser
#

its not probot its discord

wild mountain
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@wary geyser

wild mountain
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It is probot

valid perch
#

Hey! When I try to make the roles reaction using the bot, the roles do not appear to me

native geyser
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drag the bots role above other roles

frosty crown
#

hi

unique ice
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Music wont play

nocturne flax
#

How do I change the prefix

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Nvm

native geyser
pure mirage
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Am i able to set command only channels?

narrow stump
#

I saw that you could have welcome banners?

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But have no idea how it works

plush forge
#

Does anyone know why .resume isn't working? Should I be doing something different?

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There's no message, it just does nothing.

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When I try /resume instead of .resume, it just says "the application did not respond" in red.

trim quail
#

is it still possible to make a custom bot through probot?

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<@&675070424748654593>

native geyser
native geyser
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no such thing in probot

native geyser
narrow stump
#

Aight thanks

thick hound
#

hi how can i reset voice xp?

native geyser
#

#help reset

lean badgerBOT
# native geyser #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

thick hound
#

i did #reset text all but it didnt work

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i also tried resetting voice xp

native geyser
#

do you have moderation module enabled on dashboard?

thick hound
#

oh i didnt have that enabled

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thx

trim quail
native geyser
#

you can see the payment methods on https://probot.io/premium

jaunty spear
#

Bot wont respond

#

<@&675070424748654593>

native geyser
#

discords slash commands seems to be having an issue use #play and #mute instead

jaunty spear
#

ok

wheat timber
#

Hey guys, I have tier 2 premium. Do you know why the kick log only works if we give the bot Administrator perms?

native geyser
#

the bot requires access to see logs it probably only works with admin perms because without admin perms its role does not have see the audit log perm

fossil ore
#

So how do I check the age of my own account?

native geyser
#

/user

fossil ore
#

Thanks

native geyser
#

yw

trim quail
native geyser
#

can you try on another browser please

wheat timber
#

Carlbot is able to log responsible mod and reason with only Audit Log perms.

native geyser
#

weird i'll contact devs regarding that

wheat timber
#

Great, thanks!

urban idol
#

Hello I need help

native geyser
#

yes?

urban idol
#

90% of songs say searching

native geyser
#

i see, use the song link instead please i'll contact devs regarding this too

urban idol
#

Thanks 😊

native osprey
#

hi why does it show like this

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Congratulations @ashy!, you just advanced to level 1! 🥳 (ProBot)

Til hamingju [user], þú færðir þig upp á næsta stig [level]! 🥳 (ProBot)

wheat timber
native osprey
native geyser
native geyser
native osprey
#

ok

trim quail
#

when changing the bots name and profile picture through the website it just keeps hanging on the old one

native geyser
#

i answered you in the other channel

coarse warren
#

probot seems to be skipping songs currently playing when we add another to the queue...

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skips the queue entirely actually

native osprey
faint olive
#

why does probot not work when I type "family friendly"
I wanted to listen to Family Friendly (feat. @KreekCraft) but it just kept loading
it joined and just not played music

coarse warren
#

same problem as you yeah

#

searching forever

faint olive
#

Yea.

tight egret
#

How do I get auto roles and welcome to work I enabled them but they didn’t work

#

<@&675070424748654593>

#

I need help

untold flume
#

@coarse warren @faint olive music features are having some issues atm

faint olive
#

Okay!

untold flume
#

@tight egret for autoroles make sure your bots role is above other roles
For welcome make sure the welcome image is not bigger than 3mb

lean skiff
#

so say i was to try and reach level 1000, how long would that take and how long does leveling up generally take?

deft thistle
#

how to get credits

nocturne flax
#

<@&675070424748654593>

kind spade
#

<@&675070424748654593> i need help

lean skiff
#

dead support channel moment

nocturne flax
kind spade
#

k

nocturne flax
#

Hello I’m using the probot embeds. They were working fine but now the message sends and the image isn’t attached to it. I’ve tried deleting the embed, making a new one, resetting the image. What else could i do?

nocturne flax
lean skiff
#

oh your kidding me, the owner can set it to whatever they want

nocturne flax
nocturne flax
nocturne flax
#

yw

hollow vessel
#

why does my welcome messages not work anymore ?

nocturne flax
prime spindle
#

hello

nocturne flax
tame pecan
#

Hello,

nocturne flax
#

How to use the First Lady system?

quaint sentinel
quaint sentinel
tame pecan
# nocturne flax how can i help you

nice you here , ok anyway
l did set up a auto respond (as you see in the image), l add a specific disabled roles so bot with not respond those roles
but he did respond me and l am with those roles

nocturne flax
tame pecan
nocturne flax
#

Yes, because you have permissions

tame pecan
#

with admin perm

nocturne flax
tame pecan
nocturne flax
#

yw 🤍

tulip edge
#

I'm trying to set up auto role but it keeps flagging it as an admin role when it's not. Any advice?

deft latch
#

Wait can we keep the # still.

nocturne flax
#

<@&675070424748654593>

nocturne flax
nocturne flax
deft latch
knotty solar
#

how????

ashen charm
#

<@&675070424748654593> Hello, I'm reading through ProBots features and I see it tracks message activity and was wondering, can it also track voice channel activity?
I see Voice Online in the features but its premium and cant tell what it does. =[

split needle
nimble meadow
#

how to enable Probot in certain channels, so that it'll be able to play music?

#

It responds with "This command is not enabled on X channel"

ashen charm
split needle
split needle
nimble meadow
split needle
#

next to the command switch on the site

ashen charm
split needle
#

not that
and it's not related to your issue or question anymore so you can just leave it to me

ashen charm
nimble meadow
#

good question though - I don't see a button next to the command switch

#

all I see is "Support" and "Language"

split needle
#

in the command settings, not where the previous user just shown you

nimble meadow
#

AAAAH

#

dammit

#

thought it was something else entirely

split needle
#

thus I stated edit button

mighty scroll
#

Hallooo, I just wanna ask if it's possible to skip specific songs in music vcs? Like if I'm listening to song no.1 and i wanna skip song no.8- without skipping the current one im listening to?

split needle
#

not possible for now

mighty scroll
#

Aww man-

#

Anyway tysm and have a great day!!

civic axle
#

hi

#

recently bot wrote me message that I should pass the verification

#

so how I need to do it?

split needle
#

which one?

civic axle
#

no matters, already did it

#

thanks anyway

robust sable
#

Hey guys - is there a way to send a message to a newly joining user that ONLY THEY see?

#

Like an auto-greet.

#

That doesn't spam everyone else

split needle
#

you can just set the welcome message to send in dm

robust sable
#

We don't want DMs

#

we tell users to turn those off

#

I guess the answer is no to this? :p

split needle
#

yea no

robust sable
#

Okay, thanks, that helps

misty ibex
#

Hey when I type In a /play command probot shows that it’s searching for that song but it never plays it

#

<@&675070424748654593>

coarse viper
#

Music feature has some issues rn

modern lily
#

Hi everyone. New to Probot. Just noticed there's an agree to terms and coditions? Is this with the probot too?

split needle
#

yes

#

both the bot and discord

modern lily
#

Trying to figure this whole thing out haha

#

BTW: Is there a way that probot can detect a trigger and promote that person to a role?

split needle
#

no but reaction roles could be an alternative

deft latch
#

What happen to the profile picture change log? <@&675070424748654593>

deft latch
split needle
#

there's no such feature in this bot perhaps you mistaken it with another one

deft latch
#

Oh.

#

I just went to the old bot and i don't see it.

split needle
#

still not related to us though

void nebula
#

how does the voice ranking system work ?

nocturne flax
#

@split needle

untold flume
#

it gives you xp every 2 minutes and amount is randomized @void nebula

cinder garnet
#

<@&675070424748654593> how can only myself use bot commands in only one channel

untold flume
#

https://probot.io/dashboard > select your server > edit every single command and add disable roles/channels for them , remove administrator permission from everyone @cinder garnet

cinder garnet
#

Ok

silver valley
#

Auto mod settings we're updating in the dashboard are not changing anything on the server

#

tried just disabling the whole module as well and we're still getting auto message deletions

silver valley
#

yep

untold flume
#

so you don't want it to make changes to your server? You just wanna disable it?

silver valley
#

i'm trying to update settings

#

i just disabled the module to test if anything was updating

#

other modules are working alright, added an auto response and it worked right after being added

#

just the auto mod for some reason is stuck with settings from a month or two ago

untold flume
#

hmm that's weird can i check it myself?

silver valley
#

course, lmk what you need

untold flume
#

Your server link and perms please

abstract crest
#

Hi support, there is a problem with the /play hotkey, it won't auto delete the /play message after 5 second, I'm not sure when this issue start, but previously is working properly. The aliases #p also cannot be remove after clicking the "x" button.

untold flume
#

@abstract crest make sure your bot has permissions , this aliases can't be deleted because it was there by default, also if you faced any music-related issues by now , music features are having some issues atm so except anything

native osprey
#

@native geyser so what about the devs

abstract crest
untold flume
#

yw

deft latch
whole raptor
#

<@&675070424748654593> is there a way to add points in Probots rank to a certain person

untold flume
#

@deft latch music has some issues atm

#

@whole raptor xp points? No

whole raptor
#

Oh

#

Well that be added in the future at any point

untold flume
#

yep

whole raptor
#

Thank you for clearing my confusion

untold flume
#

yw

summer crane
#

Hi how can I make it so if for example account has 3 days, it’ll give them a role?

untold flume
#

No such feature

native geyser
#

/repeat

heady wedge
#

Ty

wooden dust
#

Hey guys.

I'm trying to be able to select a specific role to use music commands.

But when I choose the role, I still don't see any commands I can use with Probot in Discord.

Could you help me with this please ?

ivory warren
#

hello everyone! how do I mark a certain person in a message? I know how to mark a role or channel, but I can't mark a specific person in a planned message

native osprey
#

Doesn’t work

untold flume
#

@ivory warren <@user_id>

ivory warren
untold flume
#

@native osprey remove the , and ! Make a space between them

untold flume
wooden dust
#

And there are allowed with my role

#

Or maybe it's because it's a custom bot @untold flume

#

If it can matter

untold flume
#

Maybe , make sure your bot has (use application commands) permission

native osprey
#

How to fix it

untold flume
#

Make spaces between level and !

#

User and ,

wooden dust
untold flume
#

You're seeing it cuz you have permissions others can't see it cuz they don't have permissions so enable that permission for it

nocturne flax
#

Hello. How can i give some exp to my member ?

untold flume
#

You can't

floral blaze
#

how to customize profile card

native osprey
#

Why is this max?

supple egret
#

Hello, is it possible to reset or modify exp levels ?

native osprey
supple egret
native osprey
split needle
supple egret
native osprey
split needle
split needle
split needle
split needle
supple egret
split needle
#

no

#

#help reset

lean badgerBOT
# split needle #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

gritty kite
#

still stop at searching , will need how many times to solve this ?

split needle
#

kick and reinvite the bot usually makes no change

split needle
gritty kite
#

okay

lone glade
native geyser
dusk gorge
#

Hello, i want ping role in embed.

If i ping @Role dont ping
If i ping <@role id> dont ping

Please how

split needle
dusk gorge
#

Juj okey

wooden dust
#

Hey guys.

I still have this issue, if someone can help me

lean ermine
#

yo can anyone tell me about the 'Bad vote request' ?

native geyser
native geyser
meager mantle
#

hi

#

any one here
i need help

wooden dust
#

Actually we have the premium version of probot to have a custom pfp, which is Eli on the picture

#

@native geyser

#

Just trying to get music commands accessible to mods

native geyser
native geyser
wooden dust
native geyser
#

do your mods' role have access to use application commands?

meager mantle
#

i have just this acc

junior pawn
#

i need help in buying premier tier 2

native geyser
junior pawn
#

it gives me an error code

native geyser
#

what is the error code

meager mantle
wooden dust
#

I'm also part of the role to check

#

I can see other slash commands from other bots, just probot is missing

meager mantle
#

i active my acc with num

native geyser
native geyser
meager mantle
#

ok thnx

native geyser
#

np

wooden dust
#

Thank you, talking to me helped me find out what was the issue

native geyser
#

i see glad that its sorted out now ^^

wooden dust
#

Thanks haha

junior pawn
#

can i have any help

#

i buyed premier and i want to make a bot

#

for my server

#

but idk how '

shy nebula
#

i try to make reactionrole but when i put in the dashboard the reaction i don't see any role

native geyser
native geyser
shy nebula
native geyser
#

yw

fierce forum
#

How to remove songs in queue guys?

empty elbow
#

Am I the only one who cant use commands?
this is with every command

#

always

junior pawn
#

a

frozen pilot
frozen pilot
fierce forum
#

Thanks bruh

empty elbow
#

k thanks

frozen pilot
#

yw yw

pliant cove
#

@native geyser when will the rep comeback

native geyser
#

we dont know yet

pliant cove
native geyser
#

its not about we want to or dont want to do it, there is more to it if you're wondering thats why its not enabled yet

pliant cove
plucky warren
#

hi

native geyser
#

yes?

cold wing
#

can't play music

native geyser
#

general issue being worked on

#

apologies

dark wyvern
#

I tried with slash commands too but it didn’t work,

cold wing
cold wing
native geyser
#

i just answered it retar

#

use the song link meanwhile

cold wing
#

ok, thx

bleak blaze
#

Hi, I have an issue with leveling system. I have the levels set to Voice Only but I still need to reach level 1 of texting. After some chatting "Level 0 0/Max" changes to "Level 1" and actual experience points

errant cliff
native geyser
native geyser
native geyser
#

Yw

pearl dagger
#

hello

native geyser
#

Hi how can I help you?

pearl dagger
#

i want a dashboard link

earnest dew
#

u can type probot dashboard in google

wraith wedge
#

Hello

nimble gull
#

what’s the command to skip a song?

#

nvm i found it

narrow slate
#

I have an issue so when one of my mods try to use the commands it says u require administrator while doing a cmd like mute even though on dashboard that role has the mod role

#

<@&675070424748654593>

native geyser
#

edit those commands on dashboard and add their roles as enabled roles

drowsy blade
#

Hello

#

I have a question

#

How can I put a private emoji of my server in a embed message in the footer text?

nocturne flax
#

I have a question

#

What is the command I run for the PRO BOT to give charge to my server users /

#

#add all +Members

#

Was this not the correct command?

native geyser
#

it might not work on footer

native geyser
#

or #role all role name

marsh glen
#

I has question! How does reaction roles work?

native geyser
# marsh glen I has question! How does reaction roles work?
  1. from embed messages section create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles section select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

native geyser
#

then copy it and paste it on dashboard

native geyser
#

yw ^^

marsh glen
native geyser
#

in your server drag the bots role above other roles

marsh glen
#

perfect!!!! ty!!!

native geyser
#

yw

nocturne flax
#

I have a question. I have it set up to assign the role “Members” for whenever someone joins my server, it worked for a day or two and now it stopped.. I don’t really know what to do next, so does anyone know?

deft latch
#

I need help so we have auto responder and we have it set to say -session but People with the host role can't post anything.

#

<@&675070424748654593>

native geyser
native geyser
nocturne flax
#

Alrighty, thank you so much!

native geyser
#

yw

deft latch
native geyser
#

dashboard -> autoresponder module -> check enabled/disabled roles of that -session responder

deft latch
#

Okay,

smoky niche
#

probot mute is not working

muted role is on top of every other role and the member is not getting muted

#

could someone help

sly fiber
#

Might've been asked before, but is there any possible way to give specific individuals XP? (i.e., you have a server event and you give everyone who attended X amount of xp).

native geyser
sly fiber
#

Is it ever going to be implemented?

native geyser
#

yes

sly fiber
#

ty

lunar wraith
native geyser
lunar wraith
native geyser
#

reupload your profile picture (change it into something else then change back)

lunar wraith
#

Thank you it worked @native geyser

native geyser
#

yw

wheat timber
#

Is there a way to get a list of all users that has a certain role? In txt or csv format would be awesome.

native geyser
#

not possible

lament blaze
#

hello guys

#

anyone can help me?

nocturne flax
#

<@&675070424748654593>

native geyser
velvet raft
#

Hello

#

How can i apply for en support? @native geyser

native geyser
#

Hi, currently we're not looking for more people

velvet raft
#

🙃

#

Thanks !

narrow roost
#

hello, for the past few days pro bot has not been working in my server, it searches or loads song forever and never loads them all together. any help would be appreciated

fossil heart
#

🤡

#

hello

#

im want help

frigid copper
#

pro bot constantly searching instead of playing songs

fossil heart
#

<@&675070424748654593>

native geyser
native geyser
native geyser
fossil heart
native geyser
#

Sorry we don't offer support in dms

fossil heart
#

look

#

im want play 1 music and it playing playlist

#

how i can fix it

native geyser
#

Use #play pl link

fossil heart
#

wait

native geyser
#

Oh wait apologies I got it wrong

fossil heart
fossil heart
native geyser
#

You're using a Playlist link if you want it to play one song use the songs link not the Playlist link

fossil heart
#

and how i can use only songs link

native geyser
#

Find the songs link on YouTube it doesn't have anything to do with probot

fossil heart
#

okay

orchid orbit
#

<@&675070424748654593>

native geyser
#

Yes?

orchid orbit
#

What do daily rewards do on servers?

native geyser
#

Gives daily credits to user

orchid orbit
#

It says you have claimed ¢2,303 credits in the last daily gift was is that doing for me?

native geyser
#

Yes that is for you you can see your credits by using /credits command

orchid orbit
#

Oh ok thank you very much and one more question

#

How does VIP work? On servers

native geyser
#

You subscribe on https://probot.io/premium and get a new bot for your server that takes over (you can not have multiple paid bots in the same server), once you have a subscription you'll have the extra dashboard features that are marked with vip

orchid orbit
#

Thank you SO MUCH that really helped have a great day

undone hill
#

Hello

#

Probot is not working in my server

native geyser
#

Which exact command?

tame pecan
#

Hello, there is future for don't let staff members can moderate each others "ban, kick..etc'' ?

native geyser
#

It's based on discord role hierarchy so if you give all staff members the same exact highest role they won't be able to do so

lament blaze
elfin wren
#

Hello I would like to have a member of staff for information

tame pecan
nocturne flax
#

<@&675070424748654593>

elfin wren
#

@finite moth

I'm sorry but our language is the second most spoken language in the world

#

I would like to speak to the administration or the founder to complain
@supp

#

<@&675070424748654593>

split needle
split needle
#

I have no idea what are you talking now

#

We already have french translation of the bot available now

elfin wren
#

I'm sorry but our language is the second most spoken language in the world and not even Channel

split needle
#

And if you want to have french support, you can use #support-int

#

Being any top spoken language does not mean there will be a set of channels for them
We have a requirement for when a set of language channels be created not by usage ranking, but by server amount speaking that language

elfin wren
split needle
#

But is there more french server using probot than spanish ones?

elfin wren
#

Yes

split needle
#

I doubt that as they can check it within the database of the bot which provides the most accurate result of language usage

elfin wren
#

I'll tell you something
at the olympic games there are two languages ​​spoken by the organizers english and french

split needle
#

If here's more french server using the bot in french, there would be french channels

split needle
#

As said above, language usage ranking does not mean a set of channels will be created

elfin wren
#

you don't respect France here on the other bot servers there is French

split needle
#

How many time should I repeat my words?

elfin wren
split needle
#

As said multiple times above
A set of channel do not being created by the usage ranking worldwide. They only be created if a large amount of server using the bot in that language, in this case, french is not even passed portugese
Will you real it and understand it instead of continue to bring the "second most spoken language" to the non-sense complain?

split needle
#

Just go ahead

elfin wren
split needle
elfin wren
#

Ok

storm stream
#

Hey 👋
I've been trying to find something that will give a welcome message in the "general chat" in our server, as soon as newcomers have been given our verified role. We verify people manually. So that when we have verified them and given them the verified role, the welcome message is gonna pop up in the general-chat. Is this possible with ProBot? Thanks in advance :)

split needle
#

Not possible even with membership screen delay only affect the auto role

storm stream
#

Oh well. Thanks anyway, have a blessed day 😁

bitter wadi
#

hey the bot wont clear messages in a channel. it just says "0 messages cleared"

split needle
#

The messages may be older than 2 weeks, which the bots can not see as discord limitation

#

@bitter wadi

orchid orbit
#

🏦 | ** ᴮᴱᴬᴰᴱᴺ<3 wuvs you❤, your account balance is $5076.** what does this mean? And what can I do with it?

split needle
#

And avoid ping then delete. It annoys who got pinged

orchid orbit
#

Quick question how does this effect premium

#

If it costs money?

split needle
#

Nothing as it does not cost any money to obtain

orchid orbit
#

Wait what how do I get premium

split needle
#

Either with credits, or real money

orchid orbit
#

Can I please get a link to get premium

split needle
orchid orbit
#

It says an error has occurred on client

pulsar harness
#

Hello, I'm a Probot user. Is the bot down? Cause I'cannot use the website... It says "An error occured on client". Same when I try to get on the website...

orchid orbit
#

Is there something we can do about this?

split needle
#

Guess the site started to act up now

#

You can just go to https://probot.io , then go to dashboard, look for manage premium and go to it tap on purchase subscription or something like that

orchid orbit
#

Do you know when the boy will be back out?

split needle
#

Not sure as it just happened

orchid orbit
#

It still says the same thing

split needle
#

Yea I'll report to dev now

orchid orbit
#

Thank you

pulsar harness
#

Thx

split needle
orchid orbit
#

@split needle

#

Do you think you could announce when the bot is up and running again?

split needle
split needle
tame pecan
# split needle Yes

so by doing this, any staff member who have one of those roles cant use moderation commands to him?

split needle
#

To each other yes

#

They can still use the commands against users without those roles

tame pecan
#

yeah l know, but also like ban command, of course l am using enabled roles, will not effect ?

split needle
#

That is for further setting so it will override the mod roles, but still not affect against users with mod role I believe

#

Unless admin perm can bypass that

tame pecan
#

okay good, thanks for helping me out bro.

still eagle
#

Hello?

#

Um

#

@split needle

split needle
#

it's better to just state your problem rather than ping and wait

still eagle
#

Oh

#

Sorry

#

Ok so

#

Reaction roles

#

Idk how to use them

#

Idk whats an embed

#

Just asking how to use them

#

Bc

#

I need them

split needle
still eagle
#

What about the emoji reactiond

#

Ohhh

#

Ok nvm

#

But

#

How do i add mutiple roles

#

For reactions

#

Sry for my spelling im on mobile

burnt basin
#

@split needle Did the ready site go down?

split needle
split needle
still eagle
#

No i meant

#

Like each reaction 1 role

burnt basin
split needle
still eagle
#

Oh sorry ok thanks

#

Is the site down?

split needle
#

yea

#

is being fixed now

elfin cargo
#

<@&675070381861634048>

#

دا ليظهر لنا ادخل علي موقع الدالي

split needle
#

#support-ar

#

known issue

whole raptor
#

<@&675070424748654593> how do you get credits

thorn coyote
#

When will the bot be back?

split needle
split needle
slow mauve
#

server is down?

split needle
#

only the site and is being fixed now

smoky scroll
#

that is a 10-4 on the site being down i see haha

chrome dew
#

Cannot export rankcard. What's happened?
(I'm Japanese so I cant speak english well)

heady mural
#

do you guys know when the site will be up and running again?

balmy fog
#

Hi I set up a temporary message to schedule a chat but it doesn't work . what can I do ?

split needle
heady mural
split needle
chrome dew
#

All users cannot export rankcard

split needle
sonic hawk
#

¿Why this error, i need give roles to all members?

winter arch
balmy fog
#

How do I schedule the chat?

split needle
next ember
#

since the site is down, I assume there's no way of seeing what automatic answers are programmed?

#

like when you type a certain string and it sends a predetermined message

split needle
split needle
balmy fog
split needle
balmy fog
next ember
#

and do you have an idea how long it might take to get the site back and running? Just asking for the scale, like hours, days, weeks

split needle
#

should be a day

#

since the dev has known of the issue

next ember
#

ok thanks

balmy fog
#

how long will the site come back?

next ember
#

back to working for me

acoustic jacinth
#

Is the pro bot off or somthing went wrong

nocturne flax
#

How old does my account have to be in order to transfer credits to another person?

thorn coyote
#

Is it back?

split needle
thorn coyote
fast dragon
#

So I have level roles for level 10, 20, 30, etc.

#

I'd like to add a role for level 1, so I tried it like this:

#

But it's giving the lvl 1 role to people that already have the lvl 10, 20, 30 roles and such

#

In addition I'm not sure how the vc regular/veteran roles will behave; will gaining a normal lvl role remove the "vc regular" as well?

#

Like I'm not sure what constitutes a "higher" reward

lime acorn
#

Still tells me it's down

little gate
#

Why I can't log in?
How do I do?

#

Have someone can help me to fix?

nocturne flax
#

Been like this so long

little gate
nocturne flax
#

Why aren't they fixing

elfin flicker
#

they probably are

digital dawn
elfin flicker
#

the code for the bot is pretty complicated by how good it is

#

so they probably have to fix some complicated things

glossy cypress
quiet kraken
#

how long has it been down? also don't think it would be on CF's end

glossy cypress
#

i saw someone stating it about 4 hrs ago

elfin flicker
#

i just noticed when setting up my new server

quiet kraken
#

yeah I just noticed now to was gonna do an announcement and ye L bozo

glossy cypress
#

since there's no news about cloudflare, looks like a probot-only issue

elfin flicker
#

probably the people who made it are busy

#

so they cant fix it

nocturne flax
#

the website is down for ever1 else too then

#

mb was in the wrong chat earlier

elfin flicker
#

yea

nocturne flax
#

did they say when its getting fixed?

elfin flicker
#

nope

glossy cypress
static narwhal
#

If a server owner wanted to make weekly level rewards that would be wiped at the end of the week, is this possible to do with the lovely ProBot? 🙂

#

^^

static narwhal
# split needle no but you can suggest it

do you know of any bot that does allow this? I know I'm asking a bot mod to promote another bot, though it's a feature i've been really looking forward to implemting. I would love to suggest it, but you probably only actually take the long hours to implement what? like one in ever hundred suggestions? I mean not to knock myself but everoyne has a good idea, so I sorta fall in that pit of everybody screaming for their idea to be proffesionally custom coded and all

split needle
#

well we can not suggest any bot though you can try to look for one that does that

#

and the suggestions are not being reviewed as once, but will be reviewed by us staff which we will either way sum it up, or the devs themselves will look at them

static narwhal
#

I saw a video suggesting the idea from a youtuber back in 2020 called customname, tho the way he promoted it back then was like it was the easiest implementation ever, but we don't know where to go about doing it. If anyone here that isn't a mod (that is allowed to promote other bots) it would mean the world if you could recommend a bot that MIGHT have those features. (to clarify, a bot that can auto role people for activity like 100 msgs typed = active role).

anyways have a good evening 🙂

split needle
#

members are not allowed to advertise anything as well as per discord tos

valid lotus
#

Hi, just wondering if this is my fault or the system.
Just happened tonight

lethal swift
#

guys why are the servers are down

split needle
#

the site is down right now but I have no information about it's the dev team or the host

valid lotus
#

Also if it's taking time, I don't mind. I just want to make sure

#

Ok, thanks for the answer 😄

fickle ether
#

Site down ?

cloud thistle
#

yeah its down for now idk why

simple hamlet
#

Yeah its down because it was not epic enough for googles standards

junior orbit
#

Site down for the moment

simple hamlet
#

Mhm

little gate
split needle
#

For anyone is asking why the site is not working

Currently it's not working (WE ALREADY KNOW ABOUT IT DAMN YOU!) but I myself do not know the actual cause of it, so what all I could say now is either the site is having trouble, or the host act up (in this case, not CloudFlare). I have notified the developer (who maybe just woke up) to fix it and they're on it now so just wait. It should be fixed within the next 12 hours or come blame me
While the site is not working, all of its features on discord will still working fine unless something else happen

viscid hare
#

how do you clear que

frozen pilot
lean badgerBOT
# frozen pilot #help clear
**Command: clear**

Cleans messages from a channel.

**Usage:**

#clear (number of messages)
#clear bots (number of messages)
#clear [user] (number of messages)

**Examples:**

#clear 1000
#clear bots 10
#clear @frozen pilot 10

viscid hare
#

clear music ques

frozen pilot
#

/stop

amber sleet
#

@frozen pilot

#

<@&675070424748654593>

amber sleet
#

Thkas

formal sphinx
#

Good morning ! The website servers are down. Result I can not develop in my server. Do you have an answer ?

split needle
#

For anyone is asking why the site is not working

Currently it's not working (WE ALREADY KNOW ABOUT IT DAMN YOU!) but I myself do not know the actual cause of it, so what all I could say now is either the site is having trouble, or the host act up (in this case, not CloudFlare). I have notified the developer (who maybe just woke up) to fix it and they're on it now so just wait. It should be fixed within the next 12 hours or come blame me
While the site is not working, all of its features on discord will still working fine unless something else happen

formal sphinx
#

Ok thank you !

still forum
#

what's happening, the website is down

main elbow
#

Bruh website down

edgy jetty
#

It's too bad

untold flume
smoky scroll
edgy jetty
#

Web site

smoky scroll
#

?? I was answering your question.

#

Since you can't read between the lines.

untold flume
#

🤨

junior meadow
#

Is the website down?

untold flume
#

I was not talking to you tho

#

@junior meadow ye

junior meadow
#

when i will it be back om?

smoky scroll
junior meadow
#

ok

untold flume
smoky scroll
untold flume
#

Yes you did read it carefully

smoky scroll
#

Didn't tag support or ask my question twice

#

So what rule did I violate

split needle
#

you may need to read it carefully before asking more about it

smoky scroll
# untold flume Yes you did read it carefully

Thanks for the help. However low key you're being rude to people and I was just helping people out. Try a nicer approach since you are support and some of us have paid for this product...

#

That's all. Goodnight.

visual flax
#

Hey guys 😉 👋

Is there a problem with the ProBot Web page ?

untold flume
#

yep working on it

shell pulsar
#

Working

native geyser
#

Yes?

silent warren
nocturne flax
#

Work

silent warren
#

Ща чекну

#

Thnx

main lotus
#

How can I change probot name?

split needle
# main lotus How can I change probot name?

you can only change its nickname in your server for free plan and premium tier 1
if you want to change its nickname and avatar, custom status as well, you will need premium tier 2 or enterprise

main lotus
#

I want change his nickname but I can't, he said : I couldn't update that user

#

Nvm

#

It's working

viscid quail
#

is there any way i can link a channel in my embedded message?

untold flume
#

<#channel_id>

viscid quail
#

just the channel id? thanks

untold flume
#

yw

pliant cove
untold flume
#

Keeep searching? We already know about this issue, try playing the song by its link

golden bronze
#

Hi all. I have a question.
on my server, roles come in 5-level gaps.
Now I have the first role = 5 lvl text and 5 lvl voice.
But when write /rank, bot writes that I have 12 lvl text and 22 lvl voices - this should be the 4th role
How it works? or is it a mistake?

native geyser
plain meadow
#

Hello i want to know how to reset levels

signal swan
#

hi i want to create a reaction role but on my dashboard were no role to sellect? what can i do?

native geyser
lean badgerBOT
# native geyser #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

native geyser
plain meadow
#

Ty

native geyser
#

Yw