Saved games have vanished... Even new saves dont show up... | TerraTech Community | Page 1

vast hare Jul 18, 2023, 8:22 AM

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So, yeah, what happened?

dusk quarry Jul 18, 2023, 8:31 AM

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We're no longer in unstable

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Just a lil heads up

vast hare Jul 18, 2023, 8:41 AM

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even more worrying

bleak orbit Jul 18, 2023, 9:33 AM

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In order for us to investigate further could you provide your Player Logs? Found here:

C:\Users*Username*\AppData\LocalLow\Payload\TerraTech

vast hare Jul 18, 2023, 9:49 PM

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This?

📎 output_log.txt

hard igloo Jul 19, 2023, 12:01 AM

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So, someone had claimed that editing Terratech's folder access through Windows Security fixed this issue for them. If I had to guess, your device's security system just somehow ended up blocking Terratech's access to its own save files

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@worn bobcat If you don't mind, would you be able to type up a guide for how you managed to solve the problem?

worn bobcat Jul 19, 2023, 12:07 AM

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• Windows Security
• Virus & Threat Protection
• Under "Virus & Threat Protection Settings" click "Manage Settings"
• Under "Controlled folder access" click "Manage Controller Folder Access"
• Click "Allow an app through Controlled folder access"
• Add an allowed app
• Find the location for TerraTechWin64.exe and add that to the allowed apps.

hard igloo Jul 19, 2023, 12:13 AM

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Oh, well that sucks. Was hoping to get some images pointing out the buttons n' stuff

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Looks like it's just since I use a third-party security app, Malwarebytes

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And then this is the typical filepath to find Terratech's launcher

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And when you're done, it'll look like this

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Ofc the process is probably a bit different if you use a third-party antivirus, since that'd probably be what blocks file access instead of Windows Security

vast hare Jul 19, 2023, 12:41 AM

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It can actually make new save files, and overwrite them just fine (tested that with both a new save file, and overwriting it as well) and it can load just fine (with continue game)

hard igloo Jul 19, 2023, 1:27 AM

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Huh. Maybe this is a separate but very similar issue, I guess

crisp apex Jul 23, 2023, 1:00 PM

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worn bobcat • Windows Security • Virus & Threat Protection • Under "Virus & Threat Protectio...

Some friends of mine met this issue too. Thanks for your sharing.

hard igloo Jul 23, 2023, 2:57 PM

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experiencing the same issue
the game still saves and loads files, but they're not visible at all

onyx gate Jul 25, 2023, 8:38 AM

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hard igloo experiencing the same issue the game still saves and loads files, but they're no...

are we talking RnD Labs saves or campaign saves?

hard igloo Jul 26, 2023, 6:49 AM

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Apparently creating a new save file and adding a custom name to it fixes the issue, according to another user. @hard igloo and @vast hare

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And they had screenshots to go along with it, so it's definitely true.

vast hare Jul 26, 2023, 8:22 AM

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like changing the file name manually?

shy arch Jul 26, 2023, 8:23 AM

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Apparently it only happens if the saves view fails to update the scrollbar (due to too little files, or having exactly the same number of files as the previously viewed tab).
Adding a save helps make the list long enough

versed atlasBOT Jul 26, 2023, 8:23 AM

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GG @shy arch, you just advanced to level 8 ! When you get to level 15/25/35/50/65/80/100, you get a chat colour!

bleak orbit Jul 26, 2023, 9:59 AM

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We hope to have a fix for this in the next update. Until then the workaround posted by @hard igloo should suffice. Apologies for the inconvenience this may have caused.

hard igloo Jul 26, 2023, 10:01 AM

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I have been pinged

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And commended for offering one solution to a different issue and then a somewhat correct fix found by a different user 👍

hard igloo Jul 27, 2023, 6:01 AM

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ty

vast hare Jul 28, 2023, 3:24 AM

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ah, glad i could help, some, by alerting the dev team to an issue

#Saved games have vanished... Even new saves dont show up...