#How do I change my Rebble billing email

12 messages · Page 1 of 1 (latest)

gentle steeple
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Already asked once and was told it was done, but continue to get emails at my old email that I'm trying to shut down. How do I change my rebble billing email?

dull hatchBOT
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Thanks for creating a new help thread. Someone will likely be along soon to assist. In the meantime, have you checked https://help.rebble.io ?

Once your issue has been resolved, please update the thread title to include the word 'solved'.

winter swift
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<@&1400465021867266121>

gentle steeple
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<@&1400465021867266121> is there an approved path to change my billing email address?

winter swift
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( @cedar smelt )

cedar smelt
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Oh hey. Yeah we tried this didn't we, but it didn't update in the right place

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I'll have a look at this again, I might need to poke stripe

gentle steeple
gentle steeple
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@cedar smelt any updates on this? Anything I can do to assist?

gentle steeple
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@cedar smelt could I just cancel my old rebble subscription and create a new one? I tried to change it with Stripe but they really seemed geared towards service providers and not regular buyers

cedar smelt
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I'll have a look shortly 🙂

cedar smelt
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This has now been fixed