#Help with Rebble login

17 messages · Page 1 of 1 (latest)

slow ledge
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A few days ago my phone acted up and I got logged out of Rebble. I logged back in using Google but my weather subscription is gone. I’m pretty sure I actually used Twitter to set it up, an account I don’t have anymore. I got charged on the 9th so it’s clearly still active. How can I disable the old subscription?

strange pathBOT
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Thanks for creating a new help thread. Someone will likely be along soon to assist. In the meantime, have you checked https://help.rebble.io ?

Once your issue has been resolved, please update the thread title to include the word 'solved'.

left ice
slow ledge
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Doesn’t seem to be doing anything. To clarify, I need to be sure my old account is deleted so I’m not be charged twice for weather when I get setup a new account.

rough cedar
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Hey

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I can migrate the subscription from the old account to the new one

slow ledge
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brian577

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Or do you mean the login provider?

rough cedar
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I mean the login provider

slow ledge
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google:101736034767192425728

slow ledge
rough cedar
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Hey! Sorry this got buried

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I have just sorted it

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Please re-run the boot process to get the changes

strange pathBOT
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Description

If you're having issues with the Pebble app talking to Rebble, you may need to 're-run boot'. This is the process where you tell the app to talk to Rebble instead of the now-dead Pebble servers. Click the link below to get started