#Trouble with time

20 messages · Page 1 of 1 (latest)

meager dagger
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Hello. I have my dads old Pebble Time while i wait for my Time 2. We both have tried to connect it to my phone but just doesn't work. I have tried enabling Bluetooth, disabling Bluetooth, setting it into airplane mode and it still doesn't work. Android 14, app installed using adb, the watch is Bluetooth paired with the phone, but the app does not detect the watch. Please help me 😦

bold craneBOT
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Thanks for creating a new help thread. Someone will likely be along soon to assist. In the meantime, have you checked https://help.rebble.io ?

Once your issue has been resolved, please update the thread title to include the word 'solved'.

harsh roost
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I think we might have the same problem

hushed seal
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have you enabled location servuces

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it needs that t find what's 'nearby'

meager dagger
hushed seal
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ahh, then i wouldn't know, sorry

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are you on the Download the pebble app screen on pebble

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or on the bluetooth settings screen otherwise

meager dagger
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We're on the Bluetooth screen, the watch was formerly connected to another phone. The old phone is unpaired from the watch, but the watch is still present in the old app's pebble list. It didn't help to switch the old phone off.

deft wharf
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Quick sanity check: have you factory reset the watch? I’m not sure a connection would be allowed if you tried to pair a watch that still remembers a different phone and pebble/rebble account

civic flicker
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That's a thought. We'll try that.

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(I'm the dad.)

runic meteor
meager dagger
runic meteor
meager dagger
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Both*

runic meteor
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Did you perform a factory reset on the Pebble?