#hi. trying to download updates to a

1 messages · Page 1 of 1 (latest)

indigo moon
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Are you in Asia or Oceania by chance?

olive wing
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yes

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asia

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is there some server side problem?

indigo moon
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Can you try downloading the files directly from the website?

olive wing
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i can do that yes

indigo moon
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That works?

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Hmm, weird. You're not the first to report it but I have seen others connecting from Asia having similar issues

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Paging @wooden glen FYI

olive wing
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kk

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its odd tho cuz i was able to update through vortex just a while ago it was only on some files. i should add the updates were downloading for a collection im using

indigo moon
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Is it specific files you're having the issue with?

olive wing
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im not sure

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cuz i downloaded a new mod just now and it seemed to download through vortex fine just now

indigo moon
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Very odd

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Are those updates you mentioned working?

wooden glen
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Try downloading a big one, something over 20MB

olive wing
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yeah theyre working

indigo moon
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So is it only small files that don't work?

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That's quite important to note if it is

olive wing
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not sure about that cuz i dl'd quality maps just now and it worked fine

indigo moon
olive wing
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on a side note im trying to download this but its gone intol old archives and i cant get it

olive wing
indigo moon
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Ok, but you already have it in Vortex?

olive wing
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i was told i needed to get the NG version last time my game started crashing

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yeah but its older one apparenly

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oh nvm im dum

indigo moon
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The update icon is telling you there is a new version.

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I would assume the author archived it as the updated version is the only one they support now

olive wing
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yeah i got that one

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so should i remove it then?

indigo moon
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You can disable it and it might "collapse" into the other one.

olive wing
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its part of the collection im using so disabling it gave me a dependency error

indigo moon
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You can go into the collection screen and ignore it

olive wing
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ok

olive wing
indigo moon
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It seems to be small files.

olive wing
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k

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downloading it manually works tho

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i notice that when they get stuck in pending the file size is also stuck at ???

wooden glen
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Can you try to reproduce the issue and send us any vortex.log files you find in the %appdata%/vortex/ directory.

olive wing
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sorry for replying so late but idk where to look for it. liek i dont think i see the vortex.log file

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nvm found em

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theres like 5 log files so..

indigo moon
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@wooden glen

wooden glen
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Some configuration changes have been made on our servers, please try again and let us know if you're still having issues.