#i need help
1 messages · Page 1 of 1 (latest)
OK, I can still tell me whether what I wrote to you as a query could happen like that?
Given our limited resources, it's best to reach out to our billing support team directly for assistance with billing inquiries. They are equipped to provide the necessary support and guidance. If you provide them with the transaction ID of the charge, they can efficiently locate your account and help you retrieve it.
and where can I normally find this transaction ID?
You can typically find the transaction ID on your bank statement or transaction history. It's usually listed alongside the corresponding charge. If you're unable to locate it, you may need to contact your bank for assistance.
You can typically find the transaction ID on your bank statement or transaction history. It's usually listed alongside the corresponding charge. If you're unable to locate it, you may need to contact your bank for assistance.
?
You will need to provide your transaction ID to the billing support. In that way, they can help you retrieve your PRO account.
so my bank card number?
that would be okay but you should contact billing support so that they can provide what details they need from you.
OK, I will, thanks for the help and have a nice day. I will delete the conversation here