#I have been put the wrong age

1 messages · Page 1 of 1 (latest)

flint gulch
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I have been put the wrong age and now the age putting system is not coming again I tried reinstalling and clear data but nothing works .

south sky
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do you get the consent popup at all? do you have google drive backups enabled?

flint gulch
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Yes, my data is syncing correctly with the Google account, but I didn’t get the age consent popup. Maybe it didn’t show because I’ve already launched the game before.

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I got the consent popup at the time of valut update and I have been put wrong age . After that I got nothing at all.

hollow pond
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@flint gulch clearing the game data and reinstalling should fix it, make sure you have your account linked so you dont lose it 🙂

flint gulch
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Ok I will try it 🙂

flint gulch
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I have tried clearing data and reinstalling still not working and also when I m making new accounts the age verification poput is also not coming in them also 😢

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🤧 quecosa

flint gulch
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Oh feelscryman

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Finally someone to understand this case feelscryman quecosa

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facepalm this problem is jst headache

flint gulch
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Yes or it is saved for permanently feelscryman

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As I asked from chatgpt it is saying it is not possible again to change the age now feelscryman banhammer

livid bloom
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but it doesnt

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so im 99% sure its a bug

flint gulch
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Same i tried all methods

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When I m making other accounts also it is not popping up and the age is same

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Do u tried making other accounts

livid bloom
flint gulch
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Try it maybe it works on u

livid bloom
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nah not worth it

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very doubt it will work

flint gulch
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Yeah but whatever it is i jst needed access marketplace and talk to friends again

livid bloom
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well tomorrow probably dev will answer

flint gulch
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Yes maybe, hope they will

south sky
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Google Drive can backup the games:

Open the Google Drive app
Tap the three lines (☰) in the top left
Tap Settings
Tap Manage apps
Find the game or app you want
Tap Options → Delete hidden app data (Critical Ops?)
Confirm by tapping Delete

hollow pond
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@flint gulch @livid bloom can you guys try that ?

flint gulch
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I opened the Google drive and the settings but there are no manage apps option

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And also I have forgot tell u that when I put wrong age during update i got frustrated and try to change the gmail account i logged in with and I unlinked it then logged in with new gmail and later after it also dont work i logged in a fresh account with that old gmail i logged in with before and it also dont show popup

south sky
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@flint gulch Check Android Phone:
Settings/Google/All Services/Backup
The path is different now it seems

flint gulch
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It is showing a option "back up now" in a green box to click and back up.But, the photos and videos will backup in email I had before and logged out as said and other device data will back up on the new gmail which is also connected to game.

south sky
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hmm. This is probably something related to your gmail changes. But if reinstall does not resolve, then the app data is cached (settings etc)

flint gulch
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Yes maybe so what should i do as whenever I am making new accounts also the age popup is not coming 🤔

south sky
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The First popup to accept terms should come where you can answer about the age.

flint gulch
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No whenever I am making new accounts from gmail , it is only asking from which gmail and dont show any popup

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Should I delete my all accounts

south sky
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I am not sure how to guide you here as those are your accounts and there is always a risk of data loss 🙁

flint gulch
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Ok bro don't waste ur time let this case end . I don't wanna frustrate u

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✌️ 🤧

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Sry for ur time waste feelscryman

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Ok so now I m closing this case .Thanks for ur cooperation