Was playing a ranked game with the score of 12-10, we were on a comeback as they had 2 afks but suddenly me and my party were back at the login page with a message of "Operation denied" then after 2 minutes our rank was deducted.
#Ranked Issue
cerulean abyss
It's known be patient
stiff jackal
Is there any chance t get my points back and the penalty gone?
cerulean abyss
unfortunately , no
stiff jackal
Das crazy 7 day penalty for something I didn’t do 😢
cerulean abyss
contact in game support
sweet gazelle
bump
sweet gazelle
hellooo??? @tulip sail
someone take a look, and dont ask me to contact ingame support, gave me a generated response and closed the ticket without my reply
wonder if they even read what i said
tulip sail
You can re submit a ticket if you so wish with more clarification.
sweet gazelle
You can re submit a ticket if you so wish with more clarification.
i told them about the issue clearly, no mention of internet, they assumed something up sent a generated response and closed the ticket
tulip sail
You can submit another one, we can not do much here
sweet gazelle
probably will do that again man u guys have the worse customer help 😭😭