#server issue

22 messages · Page 1 of 1 (latest)

uneven pivot
west palm
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Disabling wifi from control center -> Waiting until it disconnects -> Enabling it again Or Restarting the game should fix that.

uneven pivot
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I restarted the game and i didn't had the option to join back in the rank

west palm
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thonk did you get a penalty?

uneven pivot
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Just found out from my friend that i have been kicked

west palm
uneven pivot
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Yea

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Game validation fail or something like that

west palm
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That usually happens when the game is unable to perform the validation or it failed.
This could either be a one-time thing or reoccur. If it is the 2nd option then:

  • Make sure no apps are interfering with the game or its files. (Such as Cheats, GFX tools etc)
  • Make sure the game is downloaded from the official store(s). (E.G Apple app store, Amazon app store, Google play store)
  • Your device is updated to the latest version it supports.
  • All background apps are closed.
  • Your device is not rooted / jailbroken and is running it's manufacture's stock ROM.
  • The game is on the latest version. (Reinstalling can also work)
uneven pivot
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@west palm i cant play rank tho
It says ping tok high

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I pass party leadership to a friend and he cant start either

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It says party not allowed

west palm
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Try these steps / methods :

  • Restart the game.
  • Try restarting your Wi-Fi / restarting your router.
  • Try a different connection (Mobile data, different network) to check if it is just your current network not being stable.
  • Check on another device and see if you can that way.
uneven pivot
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I restarted the game
The device
Changed my wifi
And its not working

west palm
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Then I suggest contacting in-game support with information like this:

  • The server you are currenctly connected to. (E.G EU/DE-3)
  • A screenshot / video recording of a network test (Such as the Ookla app
warm dragonBOT
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Follow these steps to contact us directly:
Open the game → Settings → Help → Press the chat button in the top right → Explain your issue in detail.
Support working hours are 8:00 - 16:00 EEST (Eastern European Time), Monday to Friday.

uneven pivot
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Now im banned for 14 days

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For "hacking"

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While i dont even know how to use hacks

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And my friends is also legit

west palm
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Contact in-game support