#Error

9 messages · Page 1 of 1 (latest)

spice ember
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I'm facing Error: 1103 while connecting my account to fb

pale ore
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Is your facebook account newly made (within 48 hours)?

meager shard
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You can try the following workarounds for error 1102/1103. Make sure you know your Facebook login credentials before attempting them:

Workaround 1:
Facebook App → Account Settings → Settings & Privacy → Settings → Apps & Websites → Logged in with Facebook → Select Critical Ops → Remove → Open Critical Ops → Log in.

If this does not work:

Workaround 2:
On Android: delete the Critical Ops app cache and data on your device from the settings menu, under Apps category.
On iOS: reinstall the Critical Ops app.

spice ember
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Tried both, still facing the same issue.

meager shard
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Try both of the workarounds again, sometimes it works the second time. If it doesnt however, it's an issue with the facebook account. Make sure you have a profile picture and your phone number added to the account. If that doesn't work either, try contact Facebook and make sure the account is fine, not getting disabled, deleted, etc. If the error occurred while you were trying to change accounts, that's the reason, remember the rule of one c-ops account per device. If the issue hasn't solved itself after 3 days or so, you can try contact the support

west bobcat
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is it fixed @spice ember

spice ember
west bobcat
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Can you try this one last workaround:

  1. Uninstall the Facebook app from the device. Do not reinstall Facebook afterwards.

  2. Connect your Facebook account using your default browser (log in using the browser).

  3. Go back to the game and try logging in.

  4. Log into that Facebook account through your default browser.

  5. Reinstall the game.

  6. Try logging in.

If these don't work, then it's a Facebook sided issue. In this case contact Facebook support. Make sure everything with your Facebook account is fine, for example: your Facebook account is not disabled, not deactivated, etc.