Can’t Open Settings,Friends,Chat,Progression, etc.

[hexed harness]

did you try contacting in game support??

[grim gale]

Yes they never got back to me

[hexed harness]

feel free to try again , as they could be busy

[grim gale]

I contacted them a few days go

[hexed harness]

did you receive a response?

[grim gale]

Don’t think so, would I check in game?

[hexed harness]

yes , if you didnt get it. let me know

[finite bolt]

They don’t respond on eeekends

Weekends, they may now respond this week

[grim gale]

Aight bet

No response from then, but I send in another report

[finite bolt]

It’s calm if they haven’t answered you can still wait

[stuck quest]

they can take up to 3 working days, just be patient you will be answered soon

[idle sandal]

Original support forum post
#1224848050040733787 message

Also please don't spam post makes it much harder to track information.
We have received a ticket and requested a video or screenshot. You could have mentioned the post here.

We need more information. Try to answer these

• When did the issue appear? (date, time, game version)
• Is it happening on multiple devices?
• Is it happening on a specific account or multiple accounts?
• What did you do BEFORE the issue appeared? (ok, if you don't remember)

obvious from the video that you can't access certain menus but how you got into this situation is also important

Notice that the Welcome bundle or Case offers aren't visible on your HUB even though they display in the store.

[keen breach]

@grim gale ^

[grim gale]

Help me fix the problem then? And stop saying resolved when it isn’t

The issue only happens on one account and I can’t send in for in game support for the account

[grim gale]

Logged into the account and it did this

[idle sandal]

I'm trying to help here... what is the account that isn't working?

[finite bolt]

No one said that, read carefully what he said

[grim gale]

Get out this is the third time I’ve put this post down and I get same responses and “resolved

I can’t even send videos to in game support

[finite bolt]

You can’t tell me to get out, I’m trying to help you, now I told you to read mrWawe text

[grim gale]

Again 3rd time I posted this and each time it keeps saying resolved so I get no help

[finite bolt]

I’m telling you to answer mrWawe…

[keen breach]

resolved means that the problem has been answered. apparently your in game support ticket has been taken and you havent sent a video. you could upload it to youtube or drive and send that link to in game support. now you can follow mrwawe's instructions and be respectful of those who want to help you

[grim gale]

So Answered=Resolved nice

Just say this is resolved and get on your merry way you guys are not helping me at all☠️