#Crashing

65 messages · Page 1 of 1 (latest)

thin viper
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Hi! I just downladed the game from the Epic Games sale, and as soon as I launch it, it crashes before I hit the menue.
Would love to get to play the game so any advice is great!
Thanks!

barren blade
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same happening to me

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freezes my whole pc

thin viper
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same

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everything gets locked and I have to alt tab to another window

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<@&814992102538084373>

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any help is greatly apreciated

barren blade
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ah i cant get out of it at all

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but i think i may ahve fixed it

thin viper
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How? like did you get into the menus and a game? because I never even make it that far, it just says initializing and then sends a drash report

barren blade
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so basically when i load the game up

thin viper
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crash*

barren blade
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it would work until i tab out, and tab back into the game

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at that point it would completely freeze my whole pc

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no crash report, cant do anything at all, have to power button off my pc

thin viper
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yeah i never make it that far

thin viper
barren blade
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appears it only happens to me when i have fullscreen mode on, so ive left it in fullscreen window mode

thin viper
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ahh

barren blade
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i think the things google said to do for general crashes was to verify game files, disable antivirus/windows defender,

thin viper
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yeah i havent gotten in so i cannot do that

barren blade
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and run epic or steam as admin

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try all those

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assuming your pc specs are all ok too

thin viper
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is there a way to verify it on epic? I only know how to do it on steam

barren blade
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yea sec

thin viper
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yeah I am running a 3060 so I think i am fine

barren blade
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go to your library then the 3 little dots beneath the game

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then manage, then verify

thin viper
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ok i am verifying

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i will let u know if it works

barren blade
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goodluck, try the things above too, they kept popping up when i was googling crashing

thin viper
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verififcation did nothing

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and i tried on steam too and that bugged ot as well

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how do I disable windows defender?

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@barren blade

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<@&916094562458562582>

daring night
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Tell me the error code stuff

thin viper
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idk

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i have to figure out how to find the error codes

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does anyone know how to fine error logs, I made a ticket and thats what they said to do

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<@&209842743046832128> <@&814992102538084373>

rough dune
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Hardware issue.

thin viper
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??

calm socket
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Hi there, Is there some kind of error code before you crash?

thin viper
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thats what it shows me

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i have yet to see the ingame menue

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torn banner also asked form my dxdiag so i was about to send that

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but they also wanted to see my error logs

calm socket
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Mods aren’t really tech support but I’d like to try to help. Have you updated your graphic drivers? I’m seeing stuff online about drivers potentially being a cause

thin viper
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yes i updated my drivers and verified the files on both epic and steam

calm socket
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Are you on windows 10 or 11?

thin viper
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i got it on both to test, im on 10

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is that the issue?

rough dune
thin viper
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i will check that out

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thanks! @rough dune

calm socket
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I’m seeing information about it being hardware issue as well from searching the crash message

rough dune
thin viper
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@rough dune I followed the reddit and installed a studio driver and the game launched! I CAN PLAY THANK YOU SO MUCH!!!!!

calm socket
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Ayyy

midnight bloom
thin viper
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i installed a clean studio install of the studio drivers