[Concluded] 2.8 - Hitching Investigation

[toxic yarrow]

pdsfriends file is 890kb now but the micro stuttering is fixed feelsgoodman

[frail cliff]

stuttering fixed from what i could tell on PS5, smooth

[crystal palm]

Only able to play one game, but didn’t notice any hitching. 💪

[empty dove]

Would it be best to uninstall and re-install since fix?

[gloomy stratus]

Don't think it's necessary.

[empty dove]

Thx for all your hard work !

[vivid hazel]

Nicely done Connect. Great comm's really helped as well in the interim!

[worthy zinc]

Can u address the cheating problem? How many players have been banned? How many have been reported and you noticed it was a blatant cheating? And the subtle cheating as well. E.g auto active parry.

[fading kiln]

Can you provide evidence of auto active parry

I haven't seen any but I've heard people talk about it before

I'm wondering what it would look like

[gloomy stratus]

All I can say is continue to send reports to ChivMail

[worthy zinc]

I'll try to tag you or send it here if I can find my videos somewhere

[fading kiln]

Uh if it includes a player name just DM it

It's against server rules to accuse someone of cheating in this discord I believe

Plus this thread isn't relevant anyway

[worthy zinc]

All good. I've sent it via chivmail long time ago

[empty dove]

Welp.. played 5 matches no hitching at all! 😁

[minor horizon]

glad to hear!

[dim reef]

IM STILL DELETING MY FRIENDS LIST THOUGH

[latent rapids]

Played a few games, can confirm that hitches are gone

Playing on ps4

[dim reef]

thats a shame i enjoyed killing ppl mid hitch 😦

awkwardly stares at sky, then immediately at ground

~*lifes a hitch, and then you die

[fresh orchid]

I can’t believe they fixed the game

https://tenor.com/view/weekend-party-champagne-gif-18280013

[dim reef]

i can, despite what people pretend, TB supports the game pretty well, esp. considering its over 2 years old now. its not like they wanted to have these issues, and AFAIK its not a simple point & click to get patches certified for xbox/ps- and theyve done like 4 patches in a couple months of time

[deft gate]

glad it's gone but still have attacks phasing through enemies every single game

[elder goblet]

For reports of hitching/game stuttering, please share here the following:

fractions of a second

when pressing emote wheel buttons

PC

gtx 760

intel core i7-4770k @ 3.5GHz

24GB DDR3

SSD

Spotify, sometimes chrome, razer synapse, discord

this was before hotfix btw
Edit: still occurring after hot fix

[shadow wasp]

Yeah, unfortunately I myself am experiencing all the things I've described above. My brother has +300 ping spikes every 30 seconds despite sitting just next to me. Still lots of work left to do. Glad to know stutters are gone at least.

[latent rapids]

Where? Can't find anything

[twin bridge]

What is this? Is the enemy lagging or has high ping? I know it's not on my end.

[unreal spade]

But I got ranch dressing just for the occasion!

[lost garnet]

was this hot fix supposed to fix stutters

cuz it didn't

I never had stutters and after the patch today I have them every 30 seconds

[pure wind]

it seems that the friends file size hasnt gone down. if anything, its still increasing in size i cant remember if the copy i had with acutal last, but its only 10kb difference so probably not the problem. The file has not been modified since patch. although I do not get stutters. It appears to still be connected to the party system, only now youre not making a new party every second. Im assuming you also did the temp fix. I renamed my persistent download folder and let the game make a new folder with full access again. If you haven't try that

[native phoenix]

windups don’t deal damage so be careful to recognize that. you might be acceling thru someone before it starts dealing damage in the release phase. i’ve still experienced weird hitreg stuff though i just feel like it’s a once in a while thing

[elder goblet]

Still happening

[gloomy stratus]

Emote wheel buttons causing hitch sounds to be a different / unique problem.

Looks like it also goes away after further attempts

[coarse ember]

I think they may have stopped syncing this file, or it syncs less frequently. I'll have to look later

[vital trout]

Glad to see it fixed.

[empty dove]

So nice to play now! Glad it's fixed! 😁

[stone dagger]

FYI just watching bobs stream, and i see it happening for him. i dont know about bob but i dont have a ton of friends on my friends list

i'm literally watching him stutter like crazy

its awful!

my stuff is fine tho

[fresh orchid]

Shout out murderous Bob, always commends

[stone dagger]

anyway looks like its better for many.. seems to be the overall consensus but clearly not solved for everyone

[native phoenix]

love bob

[twin bridge]

Bob

[stone dagger]

BOB

[native phoenix]

[coarse ember]

so I don't think I'm seeing the file syncs anymore at all?

[coarse ember]

Yeah. It looks like the pdsfriends sync was removed entirely. The player profile caches transfer now at the end of a match and not during. This is much nicer, thank you tbs.

[native phoenix]

he has a buttload of friends on his list that might be it. he wasnt stuttering when i tuned in earlier that day when he just got on but ig it started happening after

[latent rapids]

Hitches are fixed tonsay it shortly lol

[coarse ember]

At least the old file syncs happening at random times during gameplay and using the render thread have been cleaned up, so hitches related to that are solved.

[tame galleon]

Heads up! if you are still experiencing stutters when you move your mouse or get into combat, change your installtion file!!!

[empty dove]

So this happened 3 times today (in 6 matches so not bad) xbox

[stone dagger]

as in, reinstall?

[tame galleon]

no you need to move the game to a diffrent storage drive

[stone dagger]

ooo you mean like put it on ssd

[tight eagle]

I have my game on m.2 ssd and my windows on sata ssd. Fixed my stutter even before the recent update.

[fringe storm]

Alas none of these things have solved it (for me).

[acoustic notch]

Does changing the file location work on xbox too

[coarse ember]

Not a thing on consoles sorry.

[tender hinge]

hotfix 2.8.3 worsened stuttering for me though I sometimes can play 1 or 2 hours without even on 64-slot servers. Then it starts randomly and in a few cases I overcome it by just standing idle a couple of seconds. Be4 Bridgetown-update I played 1 round offline usually experienced a couple of really bad hitches but got rid of them after starting the next round on servers. hitches are up to 1-2 sec; occur randomly but tend to be severe in crowded close combat; I also have hitches in main and sub menus; platform: steam; only Roccat Swarm and Nahimic running, all overlays disabled; RTX 3080Ti; i9-12900; 32GB DDR5; no overclocking; SSD; all graphics settings medium; DX12; performance

lates drivers

friendlist-workaround didnt work for me

[tight abyss]

How long do the hitches last (Length)
1-2 seconds and then different things in the world teleport around

How often do the hitches happen (Frequency)
At least once every 5 minutes, sometimes more frequent

When do the hitches happen? Do they happen on the Main Menu? (Place)
I do not notice on the main menu, but I don't check there. I notice it more frequently when more players are present in a game.

Your platform that you play Chivalry 2 on
PC

Your GPU

Nvidia 4080 MSI

Your CPU

Intel 13700k

How much RAM do you have?
32 GB

Is Chivalry 2 installed on a Hard Drive (HDD) or Solid State Drive (SSD)?
2 TB NVMe

What other programs or software is running in the background during play?
Spotify and Discord only

Video clips showing the hitch happening during play from your perspective
https://clipchamp.com/watch/h15kT8FkW5a

Screenshot of your in-game Options and Settings

Any other notable details to share
I have experience hitching consistently since the war party + cross platform update

I play on 1gbs+ internet and used to get 0-16 ping on central matchmaking servers. Now I get 30+.

[gloomy stratus]

Those hitches are online related and are a signal of connection instability during the match.

[tight eagle]

Is that player side or server side?

[gloomy stratus]

Could be either or

[latent rapids]

Couldn't they check it out with a ping test trough cmd console?
Well pc players could do or not?

[stone dagger]

BTW, my stability was much improved after disabling nvidia shadowplay as well

[tight abyss]

Is there a way I could narrow down whether the connection issue is server or client? I ran some network tests around the time of my session. Anything that looks suspect here?

[gloomy stratus]

Do you use WiFi or LAN when playing? Any downloads that run in the background? How often do you experience the issue?

The Online Gaming in your test is listed as average... maybe the upload? Higher values there (note - not an online network expert lol)

[night ravine]

Epic client. 13700k (not overclocked) 4090, 32Gb ram, wd black 4tb nvme. Stuttering happens a lot less now but still usually once a match at least. Always when a lot of players are in a close area swinging. Like on the ships of galencourt or gate qt Bridgetown. Also entire home is ethernet, no wireless, and im the only one using it. Cox cable gigabit.

No video but ill see if i can record some soon

[tight abyss]

Hard wired ethernet cable to the router. No downloads but usually have discord and spotify running. I experience it every play session, once every few minutes

[coarse ember]

Where are you located and what is your ISP? we're close.

[stone dagger]

General networking things is if its your connection in general its both host and client, since obviously it needs to transmit data back AND forth.

Second if a lot of people complain its a server thing (rubberbanding) its a server thing or server connection.

If its you, then things like speed test can help you see. speed test to multiple ISPs

i have no idea the in game net code

and like someone alluded, outside home connnection (ISP/Cable modem) is different than your in home connection (wifi/hardwired/outdated routers etc)

[coarse ember]

yes, upon reviewing the stuttering examples posted by @tight abyss, it looks more like a network packetloss issue than a local client render stutter

[stone dagger]

how would you descrbe it, like what helped you determine the difference between network stutter and the hitching issue

[coarse ember]

as I understand it, hitching was caused due to read/writes to the disk and the operation happening inline on the game's render thread, so the whole process to sync the friends pds file was causing a visceral 'stutter' while playing. Slow disks syncing larger pds files showed a longer delay while the operation happened(into the tune to 100ms+ pause). Faster nvme reduced the issue, and intercepting the sync process also reduced the overall delay helping hide the symptom.

The rubberbanding or network-drop related jumps like in that sample video seem more like a packet drop or path issue.

[stone dagger]

i think i would agree with that assessment, rubberbanding for sure or weird "going back in time" things or teleporting is 100% network related

the actual stuttering seemed to always be most noticable at the time of death lol and just lack of aim control

[tender hinge]

What I just tested: I waited until stuttering began on main menu. Then I started a round offline and waited again until stuttering began. At this point I quickly disconneced my pc from internet. It kept on stuttering for a couple of seconds before running smooth. After around 20 secs it started stuttering again in the same way as I described above. Any further comments about network/internet issues as the root cause??? I observed small GPU-load-drops while stuttering if this is of interrest. I have been an active player since Feb. 2023. But especially since 2.8.3 Im getting terribly enraged...

what the hell here is preventing the engine from rendering the next frame?

just as a reminder: my stutters last up to 1 sometimes 2 seconds, not petty micro hitches

[shadow wasp]

Stutters aside, I'm still having constant (and significant) framerate drops on duel servers on XSX. Practically unplayable. Thought they were related to the stutters, since they appeared at the same time, but now the hitching is gone, and yet the framerate is as atrocious as it's been since the 2nd hotfix.

[gloomy stratus]

Need to see video footage to get a better understanding of it.

[shadow wasp]

Alright, I'll record clips again (deleted the ones from today just before I commented) as I play in the coming days. Should I DM them to you when I've got a few ready?

[gloomy stratus]

You can post them here, is fine.

If you're still experiencing hitching on XSX, I'd be curious to see if reinstalling the game would do anything or not.

[shadow wasp]

Not hitching, framerate drops only, as I've said above. Which is why I asked where to send the clips, since the low framerate in duels is apparently unrelated to the now-gone stutters.

It's well below the supposed 60 even in performance mode.

[gloomy stratus]

[Concluded] 2.8 - Hitching Investigation

Seems the vast majority have this resolved and there are currently edge cases being reported. Thank you everyone who was able to provide information, workarounds, and overall patience with us and the team members assigned to this issue 🙏

[gloomy stratus]

You can post the clip in a new thread since it's a separate issue 👍

[stone dagger]

😘

[twin bridge]

I wish I can ask yall something but I know I'm gonna be muted

[golden harness]

ask me

[twin bridge]

Dm

[vivid hazel]

I'm sorry to report that it's back for me and worse than ever. it's like payback for the good games I've enjoyed since the patch. Going to have to uninstall now as I can't handle another year of this. Thanks for your effeorts though.

[night ravine]

It never stopped for me. It's definitely improved and happens a lot less, but I still get micro stuttering. When it happens there are allwaays people with triple digit pings on the server and it always seems to be when there a load of people all close together.

and I'm on some top end hardware, gigabit, hardwired, etc so its definitely not on my end.

[stone dagger]

Interestingly, my tv is starting to cause my game to stutter again. weird no? ah well everything else is great!

[fresh orchid]

Get a new tv

[stone dagger]

my tv was a gift

my wife bought it for me so she can watch tv while i play

[latent rapids]

Uhm isn't the tv from your wife the issue? Or i'm missing something?

[stone dagger]

i never had a game stutter from my tv shut off. if it were my tv, wouldn't it cause all my other games to stutter when it turns on or off?

Anyway i'm not saying it makes sense i have no idea why this would be

[latent rapids]

Well i read this for the first time, very weird indeed

[tame galleon]

thats fucking adorable, good wife

anyways i feel like its a refresh rate thing maybe???

[stone dagger]

maybe??

[graceful locust]

It’s finally over.

[tender hinge]

Cleared everything from System > Sound that is not necessary for my headset, disabled auto-detection for front connectors (headset) and finally got rid of any stuttering \o/ This is maybe relevant for MSI-mainboard users only. But Im still wondering how this could affect a game in fullscreen mode.

and also wondering why this was hotfix depending

[night ravine]

I had pretty bad hitching last night in some games. Went through all my settings again. Gsync @175hz on a 4090/13700k. vsync disabled everywhere (game and system) Tried fullscreen and windowed.

[wide dew]

Hey guys, is there a way to undo Ziggy's fix? It sounds like this stuttering issue has been resolved and it's safe to bring back my friends list. I've reinstalled the game a couple times, but the friends list hasn't come back. Thanks!

[coarse ember]

Yes, you will want to delete the folder you write protected(or fix the permissions) and validate your install. The fix was preventing files from being written.

[wide dew]

thank you!!

[coarse ember]

Search "eoscache" to find references to the path you need to fix