#🤝│community-troubleshooting

1 messages · Page 195 of 1

buoyant meadow
grand solar
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its good i use it

maiden wagon
#

You have to link your krafton account with amazon

strong grail
#

yeah claimed it 6 hours ago still don't have it any help pubg?

oblique granite
#

just wait

ivory quiver
#

when they fix damn networking

proud prawn
#

wie lange muss man warten bis man sein prime loot bekommt

ivory quiver
#

also why it mico shutter on receive dmg

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im not prof dev but it should be easy to fix

lapis onyx
#

same

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Where can i find the 8-digit verification code in game ?

shadow silo
#

hi can anyone help me with this crash i can not find a way to solve it
i launched the game only for 1 time and from then it crashes when launching

frank helm
#

How do i make the Red Dot stay as a green arrow and not just the "dot"? I cant find the setting

golden fossil
#

how much paging size sohuld i put?

frank helm
rustic turret
#

anyone got the twitch rewards \

#

also i didnt get my coupon from the event

golden fossil
#

guys, i need help

#

when im playing gpu usage is very low - maximum 40% usage, but sometimes it even drops to 10% and the game crashes

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and i get error which says

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not enough vram

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i guess the game doesnt wanna use my gpu?

kind hornet
#

Running but not launching y ?

grizzled birch
viral monolith
#

Whats wrong

#

Look for me

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Sometimes the game running at task line but i have to click it

shadow silo
#

it crashes when i launch the game

grizzled birch
viral monolith
#

Is this getting often ?

grizzled birch
#

No, it just started know ..i played for couple of hours and then came back again but it refuse to start now

viral monolith
#

Aha

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Did you try to turn your pc off and on ?

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Lol naaaa

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Did you try the troubleshoot from files

grizzled birch
#

i did integrity of file

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still not launching

fresh crescent
#

Hello, I need small help I'm not from english speaking country and I use different keyboard than the english, and I'm having problem with binding the weapon slots, I need to bind them to "+ěščřž" (special characters) but the game does not allow me to do it.It only allows me to use the numbers 1 2 3 4 5 which I don't like.Is there any workaround?

rugged ginkgo
lean tree
#

Contacted PUBG Support about this and now looking for community help. Now it happens every single time so i cant even log in the game anymore.
P.s: this happened on 21/01/2022 before that it wasnt like this

kind hornet
#

@grizzled birch Bro u found solution

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Mine is still not working

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Anybody found solution

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Plz say as I tried doing all pubg dev help us 😭

lusty temple
#

Hello, I'm getting an error of 'Error In Resource Files. Reinstall Required'

and this pop off like the error code:

"code":"0x00000D04",
"code2":"0x00000021",
"info":"0x0000000000000000",
"msg":"",
"v":"00.02.00.10",
"exename":"TslGame.exe",
"diagnostic":[]
,"os":"0A.00.4A63",

pure hound
#

Hey! I haven't received my BP coins from the event. It says I already won it but they only gave me the outfits.

vast vapor
regal vaporBOT
torpid spindle
#

and I can't see vehicles in training mode in the parking lot
any others facing this

empty tapir
solid stream
safe elbow
#

sup guys i cant remember mail linked to my krafton id, where can i check it?

lusty temple
fair merlin
#

Hello, i have a problem that when linking the game from steam to the krafton ID. When I enter the 8-digit code, it appears a message saying that an error ocurred even if i enter the code several times correctly

kind hornet
#

@grizzled birch anybody solution for not working?

grizzled birch
#

i think it was some connectivity issue

kind hornet
#

@grizzled birch how to reset router

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Steps plz

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I have tried uninstalling s running administrator what not no signs of improvement

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What a glitched out game

grizzled birch
#

but only recommend if you have ID and password of your internet

verbal anchor
#

guys i have problem in sound i cant know where the guy shoting or where he is i her the guy he run near me but i cant know he in right to me or left or back pls anyone can help pls

hoary heath
#

HELLO
is it normal that i have a black screen when i launch pubg on steam

wanton badger
hoary heath
zealous tree
wanton badger
#

i have blackscreen too for couple seconds

zealous tree
#

happens to me for like 2 seconds

hoary heath
#

full black screen

wanton badger
#

try verify files of pubg

hoary heath
#

yes

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everything is OK

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mi call a moderator ?

verbal anchor
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@grizzled birch i have problem in sound i cant know where the guy shoting or where he is i her the guy he run near me but i cant know he in right to me or left or back

pulsar bane
#

yoyoyo, I have accidentally unbound the new middle mouse click marker and can't find it anywhere in the settings, and I've looked through it like 10 times now and even had my friend look too; neither of us can find it

oblique granite
# verbal anchor <@!777106173311975436> i have problem in sound i cant know where the guy shoting...

enable windows sonic for your headphones it is not the greatest solution but it will help ( I use dt 990 Pro with dac and amp so I know exactly from where someone is shooting at me - cheap headphones have some weird bugs with sound and you cannot locate everything because sound is not clear - I had headphones from razer, jbl, A4tech, shark and other cheap ones- they work but not well, not to mention their durability)

oblique granite
verbal anchor
#

@oblique granite but bro what i do can you tell me

red dirge
#

Hm?

grizzled birch
#

other than that i don't know i never encounter sound issue in game

kind hornet
#

@grizzled birch @viral monolith thanks guys it worked ❤️🔥

oblique granite
chrome plank
#

Hey guys, how are you?? I have a problem that I start pubg and a poster appears that says pubg battleground and then the whole screen stays black and it doesn't let me do anything. I downloaded it 2 weeks ago and it never fixed please if anyone knows how to fix it let me know thanks!

oblique granite
verbal anchor
#

I fix it @oblique granite this guy helping me thx for all

lean halo
#

guys after i format my pc to solve this problem and download again the game from zero still have the same problem.. anyone plz any help? @deft frost

oblique granite
lean halo
#

@oblique granite i mean i format my computer and start download the game again .. no files missing when i check verify.. even with anti virus closed have the same problem

oblique granite
lean halo
#

@oblique granite cant really find anything similar on reddit :/

lean halo
#

@oblique granite yeah dude tnx but i was talking with support for 3 days and everyday i did something different.. they made me delete my game 2 times .. after 4 days they said they sent me anything about this issue and they dont know what can be the fault and i have to w8 until they find a solution.. i mean my solution would be to talk with a real person that these bot messages once a day and give him permission to my pc so he can find out what the hell is goinf wrong ..

oblique granite
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You shouldn't give permission to your PC to noone

lean halo
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@oblique granite i mean if its a moderator i dont care bro im desperate.. i cant play my favorite game for a week now and as i see it i wont play for long time

viral monolith
#

someone help me ? i have 20-40fps in game, in fight 😐 in november this game working perfect, in december starting with drop fps, lag, and more. i have good pc, and now i can't play 😐

indigo dragon
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i have a question about transferring my pubg i bought on xbox to pc so i can play ranked. is this possibe

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possible*

zenith hedge
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@dense rover @crimson cypress @lofty briar @quick chasm
it would be nice, if the drone could be put into the inventory

thorny estuary
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when i go to add my friend i put it in perfect and no matter what it says it cant find someone with that name

steel flame
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hey need help

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everytime i go into game i get like black box left side of my screen

steel flame
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any tips?

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to get rid off that

maiden wagon
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two crashes today -_-

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😑

steel flame
#

any tips to get rid off that black box?

oblique granite
brisk field
zenith hedge
oblique granite
brisk field
zenith hedge
oblique granite
oblique granite
brisk field
oblique granite
#

do you mean like with C4 on drone ? IDK if it is a thing

zenith hedge
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there are some trik

oblique granite
zenith hedge
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and if your team have a good droner the information can save life

oblique granite
#

oh 😄 I thought it is just a bag 😄

zenith hedge
#

2sec/bandage

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or get your teammate up, from knock

brisk field
zenith hedge
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meedkit give boost to

brisk field
oblique granite
zenith hedge
bold tiger
#

24 inch , 1920x1080 , IPS , 280hz , Freesync
and i'm ready for pubg again#

I tried to find the problem in PC but the problem is in the PUBG can not handle normal 2k Monitor's
Anyone who doesn't have an i9/rtx 3090 and buys a WQHD was also fooled that's just marketing

celest geyser
#

casual mode matches not showing up

brisk field
celest geyser
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in main menu

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I can't enter casual mode

glacial vector
#

ayo i need help

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my pubg wont start

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this shows up

brisk field
celest geyser
#

yes

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i have started sole tpp erangel match

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does that include cascual mode ?

undone abyss
glacial vector
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i did

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2 times

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still same result

undone abyss
#

Not helped?

#

ou

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check files?

glacial vector
#

i did

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everything fine with them

brisk field
celest geyser
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casual mode option isn't showing up

undone abyss
#

idk then

glacial vector
undone abyss
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idk

glacial vector
naive lintel
#

how do i mute ppl's mics i dont want people screaming in chinese

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found it out

prime vortex
#

😄

noble dune
#

i have a problem , my pc is turning off when to play pubg .I don't know why

brisk field
#

could be your power supply or overheating etc

steel pasture
#

Does anyone know why it says "Link Failed" when I click the Krafton ID button ingame? I have linked my Amazon, Twitch and Steam account through the krafton website a few days ago.
Edit: I tried re-linking everything through the Krafton webiste, didn't help.
Edit 2: It still says Link Failed ingame, but after playing a couple games and re-linking my accounts a couple times I got my Prime Gaming rewards.

wanton badger
#

why when i use a first aid kit theres no needle that injects into me theres just my hands

zealous shadow
#

or missing models

wanton badger
#

no missing files tho

latent elbow
wet summit
#

Games constantly crashing and i dont know why ive tried everything and i dont get any info either game just closes down and then there is a pubg send crash report

steel flame
#

need help asap

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what ever i do it wont dissapear

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resolution changed i have closed every back round apps and nothing help

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helps

neat saffron
#

Does your Pc shut down on other games?

brisk field
neat saffron
#

Pubg is freaking trash

brisk field
neat saffron
#

🤨

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I see so many complains here that i know is pubg

brisk field
neat saffron
brisk field
#

with a proper PC you rarely crash. Maybe i had one crash in the last month. Wouldn't call that too buggy.

fallen wharf
#

did anyone recieve their prime loot? ive been delayed for 2 days now

hearty dirge
#

i did not recieve it.. i claimed it 2 or 3 days ago.. pubg at its finest..

brisk field
fallen wharf
#

this is annoying

steel pasture
#

Hey guys. Anyone know if I can make a setting for PUBG so I can't hear the ingame sound when the game window isn't focused? I play windowed mode.

deep jetty
#

How to fix this ?

kindred dagger
#

PUBG crashes only when playing in a party.

I've tried playing random queue duos and squad, and haven't got a crash even once. When playing with my friends in a party (duos and squad), game crashes in almost every match. Usually it happens after around 5-20 seconds on the airplane.

I've tried reinstalling the game, verifying integrity of game files, disabled anti-virus softwares, discord and other applications other than PUBG itself, and none of these have helped.

It's not from my computers performance because I have RTX 2070 (8GB VRAM), wich always runs under 80°C.
i5 9600k, which runs under 70°,
and 16 GB DDR4 RAM. The game runs about 100-150 fps

What might be the issue?

neat saffron
#

The game is bad optimized

green needle
#

Anyone have a resolution or come across an answer to in game names all displaying as Unknown# followed by 3 digits? Searching Discord I can see this has been happening to some since 2017 and a "fix" was rolled out in March 2018 but still remains. Have raised a ticket with screenies,etc and have been told it has been passed on 😦 Any assistance would be most welcome.

bold tiger
green needle
#

even friend I am in duos with that would not have "selected" this is showing as Unknown#?

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Just had a look in my settings and it WAS enabled..have disabled now see what happens!!.

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[BOOM] that did it!! Thank you @bold tiger

indigo phoenix
#

my game stuck at that loading screen, I've tried to restart my game and pc but still not working

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anyone can help?

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and my drivers are up to date

light elk
#

is there a reason my game will take forever to load in? like i can hear everything happening in the lobby to the plane but it just wont load me in.. its obnoxious sometimes i can hear myself land and it takes like 5 minutes after that for it to load in

smoky plover
#

ive tried running like 3 times

urban wedge
#

bad ram?

smoky plover
#

i just got new ram

viral monolith
smoky plover
#

no not yet

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i will update if that doesnt work

urban wedge
#

its trying to reference a memory address that doesnt exist

smoky plover
#

i just put 16 gigs in a couple days ago

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downloaded pubg last night

urban wedge
#

maybe bad ram or something

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u could run memtest

uneven kernel
smoky plover
#

where would i find this 😭

urban wedge
#

did u verify game files

smoky plover
#

no its doing that right now

uneven kernel
#

type the memory could not be read

urban wedge
#

@smoky plover when did it start happening

smoky plover
#

ever since i downloaded it yesterday

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i had it before with my 8gigs for like an hour but then i reinstalled yesterday

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verify found 1 filed bugged or whatever so its patching right now

urban wedge
#

try run the game as admin

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do u have rivatuner or anything running

smoky plover
#

no i dont even know what that is

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the patching just finished i will update

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its working thank you guys 🙏

smoky plover
# glacial vector

verify your filies and let it patch it will work because i just did it

glacial vector
viral monolith
#

I claimed the Amazon gaming reward but don't see it in game, also not 100% sure this is where I say this

bright lark
bright lark
#

yw

cosmic charm
#

I'd like help troubleshooting all the cheaters that have joined the game since it went free to play.

floral scroll
#

hello anybody, would like to know why is this

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no loading, nothing

old ledge
#

Hi, I have such a strange problem. Every time I want to record PUBG with my gameplay recorder the game crashes. I use Action! Gameplay recorder. Does anyone know how to fix this?

oblique granite
remote escarp
errant rain
#

Hey does anyone else have the issue of getting stuck in the "Basic Training" mode. I'm a returning player with 1000 hours and with some new update it's forcing me to do the Basic Training.. I can't play any other mode. I've tried re-installing, restarting the computer, verifying files that whole rundown..

cold drum
floral scroll
errant rain
torn coral
#

i keep getting "servers busy" when i load PUBG test servers. any way i can fix that?

zealous shadow
zealous shadow
coarse junco
errant rain
# zealous shadow do the basic training... everyone has to do it

I Guess i didnt make my problem clear enough. I understand that i have to do the basic tutorial practice matches and basic training mode.. Where my issue lies is that within the basic training mode where in the first checkpoint it has you "W, A, S. D" "Shift to run" and "Climb over terrain" I complete those tasks and the door to the second checkpoint never opens.

frank helm
#

Can some admin change my nickname to "CNB_Electr1c" on this discord

frank helm
indigo phoenix
quick fiber
tiny prism
#

hey

#

when I try to talk in squads voice chat, no one hears me. I go to settings and there isn't even an input select option? How do I set my mic up to work in game??

austere wolf
#

Game crushing after todays update. Crushed twice in 10 min

#

Crushed again. 3rd time now

zealous shadow
prime vortex
eager sage
#

How in the world am i supposed to login into the krafton account website if i dont have any account details since i downloaded the game via steam??

tawdry delta
#

doese anyone know how to fix this? it was running fine until i installed windows 11 and downloaded the game again

neat saffron
errant rain
fathom mist
#

how can i contact support if I cannot access the email linked to my pubg account anymore?

compact needle
#

So I just installed PUBG since I liked it on console, but whenever I start it up it is just a black screen and shortly after just crashes. Why is this happening? The crash reporter says the cause is unknown

#

Ksma's problem looks like the same problem i have

silk pilot
#

Hello

keen cave
#

how to fix black screen ??

broken thicket
#

I bought this:

#

and I only got 500 gcoin and nothing else

pseudo badger
broken thicket
#

yes

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wait lol it didnt register cus I got bluescreen

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now problem fixed

pseudo badger
#

nice lol

kind hornet
#

?? Y this coming on pc

#

Anybody Knows

zealous shadow
zealous shadow
kind hornet
#

@zealous shadow what to do with this error how to fix it

zealous shadow
#

i dont know. if i knew i wouldve told you, you dont have to ping me

kind hornet
#

So much glitch this game has

#

After update it happen btw

formal oxide
#

Someone help? CPU usage is 90% with 80 degrees, but GPU is on 50 degrees.

fresh plover
#

Happen to me once and that's what it was

neat saffron
#

It might be bottleneck

kind hornet
#

@fresh plover no

fresh plover
#

Darn

kind hornet
#

I've got tired I've tried doing the tips on utube

#

Glitch games

formal oxide
neat saffron
#

Just tell me if you get the same usage in other games

neat saffron
#

Bad fan

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bad air cooling

formal oxide
#

True, gonna do maintenance on the weekend

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but why the hell is my GPU at 50 then?

neat saffron
#

I mean

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You dont have bottleneck

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Wait

#

what are your specs?

#

@formal oxide

formal oxide
formal oxide
neat saffron
#

Cpu?

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You can go in task manager , performance

late aurora
#

hi

#

i copied files from pc to pc

#

steam not find pubg

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help

formal oxide
late aurora
#

help

neat saffron
#

Yea that's not bottleneck @formal oxide

late aurora
#

help boski

neat saffron
#

With what

#

describe the problem

late aurora
#

hi
i copied files from pc to pc
steam not find pubg
help

#

@neat saffron

#

help

neat saffron
#

I dont understand, you copied files from pc to pc

late aurora
#

yes

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i pasted files in common steam apps

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PUBG folder

neat saffron
#

Oh

late aurora
#

it still does not show pubg installed

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it reinstall it from 0

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help

#

im missing acf file

neat saffron
#

Well you have to reinstall it

late aurora
#

i guess

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i did

neat saffron
#

Even if you copy it and paste it in a new pc

late aurora
#

no

#

im missing afc file only

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there is trillions of videos

neat saffron
#

I dont understand your problem xd

#

Oh

late aurora
#

that proof u can copy paste

neat saffron
#

That

late aurora
#

im missing acf file

#

yeah

neat saffron
#

Yea

late aurora
#

i dont have it

neat saffron
#

I've tried that

late aurora
#

may u send it?

#

tried what

#

and did it owrk?

neat saffron
#

no

#

all is clickbait

#

Some of them

#

Even if you fix the problem now, you'll find a new one later

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Bc pubg is trash optimized

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and buggy

late aurora
#

its ok if u cant help

#

@neat saffron

#

thank u

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for trying at least

#

mirc has came

#

he will help

queen jay
viral monolith
#

help guys i wanna make game run 1600x900 resolution

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my native is 1920x1080p

viral monolith
#

when go in options all are invisible

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is it bug

#

game cannot be moved

queen jay
#

just take your time and reinstall the game, it will be the safest option. Install it on SSD if you have one

viral monolith
#

i tried too

late aurora
#

to install the game

viral monolith
#

with 54kb you cant play

#

you need min 1MB

late aurora
#

i can lol

#

thats false

queen jay
#

Wow, how can you play online then , respect. My net is 1-4mb/s at night 😄

late aurora
#

u are transfering packets

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not gb of data when playing

#

packets are bytes only

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u have no idea jane.

viral monolith
#

u lie there is like 300kb limit

#

if you are below 300kb

#

game kick you

late aurora
#

thats false. go away hypocrite, dont want to talk with u

viral monolith
#

go read Steam connection guidelines

late aurora
#

idc

viral monolith
#

if ur below 300kb game think ur hacker

late aurora
#

im here to get help not get teached by u

viral monolith
#

or if ur above 500ms

late aurora
#

@queen jay may u please send me the acf file if u dont mind

#

ok ok

nocturne sable
#

how can i fix this?

late aurora
#

help

#

i need help guys

queen jay
#

with 50kb/s it will take 9.9 days to download 43gb

late aurora
#

souppsing 24hs donwlaoding but with my electric it will make that 4-8 times

viral monolith
#

guys how i can choose resolution

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it is invisible

queen jay
#

what is acf file ?

viral monolith
#

i can see there is options to click but it is invisible

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and dont let me select anything

late aurora
#

i dont live in a fucking rich eurpican country with 24 electic on, so i cant install it in 9 days

late aurora
viral monolith
#

i wanaa run game on 1600x900 res my native is 1920x1080p

late aurora
viral monolith
#

that is different

#

thing

#

i wanna change game res

queen jay
#

I dont have PUBG installed right now, because i have to redownloading over night.

nocturne sable
late aurora
#

or they dont work

viral monolith
#

it is invisible

late aurora
#

u mean it is not there?

viral monolith
#

like Resolution - empty space

neat saffron
#

You can use free download manager for faster downloads

late aurora
#

then use third party apps

queen jay
#

Yes you can change resolution but it wont look as crips and clear picture, it will be kinda foggy

late aurora
#

and force it to run at 1600/900

viral monolith
#

nothing to see or click

queen jay
#

best to use your native resolution at max and lower the GPU settings

viral monolith
#

I WANT TO

late aurora
#

the game was made using ue4

viral monolith
#

CHANGE RESOLUTION 🙂

late aurora
#

so u can set

#

ur resoultion

queen jay
late aurora
#

many ways

#

go to the game .ini files

#

and set the res there

#

done. ur issue fixed now

viral monolith
#

thanks

neat saffron
late aurora
#

np

#

jane dm me for help if u still not solve it

queen jay
viral monolith
#

um

#

where is Ini 🙂

late aurora
#

so guys anyone can send me the damn afc file?

late aurora
queen jay
#

Try to find any other game you have on Steam, and locate it, then create the game folder in proper one - steamapps

viral monolith
#

mirc - i know how to change resolution normally on normal games i even studiied programing but in options is invisible so i will change ini

late aurora
#

jane im helping u

queen jay
#

D:\SteamLibrary\steamapps\common\Squad (create "PUBG" folder in "common" folder"

late aurora
#

mirc cant help coz he has not the game installed

#

guys can someone please send me the damn acf file

#

im dying

queen jay
#

you meant location for the "stock" steam games install folder ?

late aurora
#

wdym

#

u mean me

#

?

proud prawn
#

nabend mal eine frage bekomme ich noch mein prime loot nach geliefert oder gibt es denn nicht mehr

viral monolith
#

i just saw

#

game dont suppport nvidia cards

#

only radeon

#

for laptops

late aurora
#

fake

viral monolith
#

dont make me paste the code list

late aurora
#

there is tons of nivida laptops online shows it work

late aurora
#

for what

queen jay
#

@viral monolith

#

I believe PUBG should work and support both AMD and NVIDIA if you have decent laptop

viral monolith
#

NVIDIA GT650M

#

isnt there

late aurora
#

prob coz it is too old

fickle plover
#

Lol

queen jay
#

Yeah this GPU is pretty dated, try even lower resolution

viral monolith
#

i dont have that options

#

1 sec will make screenshot

late aurora
#

Help

#

i need acf file

#

@fickle plover

queen jay
#

Yes you have bro, screen it!

viral monolith
#

guys i moved game to place i wanted

#

now it says i dont have the game

#

..

#

how i add game location to steam

#

i wanna be in my games folder

#

not somewhere else

late aurora
#

can any human being send me pubg acf file

scarlet maple
#

how can i use 1728 x 1080 res ..i m using dell 5se with rx5600m ..?? ty

late aurora
#

can any human being send me pubg acf file

viral monolith
#

Storage Manager in steam

#

fixed that

#

you need to make new folder and tell steam to choose it

#

while you install games you wont be able tochoose where to install in other way

#

u must do it before installing or after

#

weird stuff 🙂

late aurora
#

ur issue

#

do u think it will also fix my issue

eager sage
viral monolith
#

i still cant change res

#

and as i see in some guide in YT

#

problem isnt my gpu

#

since the dude have 1GB vram gpu

#

mine is 2GB vram

#

he run 720p res with 70 % reduced render so like 500p

#

total

#

i wanna do similar thing

#

like 1600x900 and 80% render

#

my native is 1920x1080p

#

but changing is invisible

eager sage
#

How do i logout out of pubg and login with a different account?

viral monolith
#

alt+f4

#

😛

#

ok gonna check if this change res

nocturne sable
soft grove
eager sage
#

how do i do that

queen jay
#

Have you sent screnshot from your ingame settings @viral monolith ? Or do we have all the same problem with locating the game? 😄

#

open steam - click your account name in top right corner - click "log out of account" - then login with another one , hope it helps @eager sage

viral monolith
#

i changed res

#

in ini

#

now pubg refuse to launch

#

..

#

my antivirus says

#

Trojan detected PUBG blocks gpu access to resolution options

#

..

#

thefuck

#

is this anticheat

#

and why it shows it as trojan 🙂

#

becuz pubg has kind of trojans for anticheat xD

#

guys i moved pubg from E:/ to E:/ games

#

like its taking screenshots from ur pc

#

now it dosnt launh

#

i added it in steam

#

and all

#

steam recognise it

#

BUT IT STILL DOESNT LAUNCH

#

😦

#

i feel like i get in pile of problems

#

trying to fix the resolution problem

#

🙂

pseudo gorge
#

i need help, im trying to play pubg but when ever i move my mouse in game, it delays every input by seconds and slows down , keyboard and clicking work just fine but when i go to aim it's to slow and inconvenient to do anything, i tried lowering my settings, i tried raising my settings, i tried cap and uncapped frame rate but nothing fixes it. when i move my mouse i dont drop frames it just becomes slow

viral monolith
#

@pseudo gorge looks like problem on mouse try to lower ur polling rate(report rate)

#

i icreased in options mouse

#

felt okay

neat saffron
#

Jane steam asks you where to move the game when you start the download

viral monolith
#

nope

#

u must make folder and accept it by steam

#

before

#

otherwise you have 2 options

#

C: OR E:/

#

for example if i make E:/GAMES/PUBG BattleGrounds Steam

#

before i install game

#

and i choose it with steam library manager

#

itlet me choose there

#

but you cannot create new names and folders

#

if you install

#

it is rly weird

#

and the option for custom place is rly hidden

#

btw reinstalling PUBG

errant rain
viral monolith
#

any way to change game res

#

from options

#

all resolutions are invisible

#

@pseudo gorgedid it help ?

#

and i wont touch ini coz game refuseto launch if i do

pseudo gorge
#

Yea, thannks

viral monolith
#

i go eat banana i rly hope somebody help me

#

i want to change resolution in game but when i click on the resolution it shows invisible as if all options are gone and there is nothing to choose at all

#

not even current resolution is shown

#

it is like this

#

Resolution >

#

make clean install of ur gpu driver clean it with ddu first

#

some INVISIBLE GHOST STUFF

#

if u lose resolution options that will help to get them back

#

my gpu

#

is fine

#

i got 15 games

#

only PUBG do this

viral monolith
#

many of the games are 2018-2022year

#

actually 1 is 2022

#

rest is 2015-2021

glacial viper
#

Hey I've been crashing to desktop from in game many times in the last 2-3 days, hasn't happened in years

#

rarely an error message either

viral monolith
#

while discord was dying

#

i almost became more knowledgeable about PUBG coding

#

than creators

#

🙂

#

so here is what i found out and how i fixed 1 of the 2 issues

#

the game wasnt running coz it doesnt support your drivers any of them

#

like if you have nvidia or radeon dont matter

#

if you select use ambient occlusion

#

you will crash

#

ambient oclusion is not supported

#

neither is CPU prepare frames

#

any value different than 1 or game choses options

#

crash

#

many ppl talked about my cpu being reason for low fps i did some benchmark no idea how

#

i read this on pubg 15-25 fps GPU

#

and 54FPS CPU

#

gpu sometimes gets 8 fps

#

and now the question how to force game to use Nvidia GT650M instead INTEL HD 4000

#

i run game on borderless window

#

since fullscreen bugs with all these Overlays opening every 2 sec

#

(the anticheat)

#

if anybody can tell me how to make GT650M nvidia run the game and not intel hd 4000 i would be super grateful

viral monolith
#

I FIXED IT guys

#

Device Manager

#

Disable video card INTEL HD 4000

#

that makes nvidia gt650m run all the time

#

and PUBG opinion is not important anymore it will use Nvidia regardless of what the options demand 🙂

#

gonna play 🙂

viral monolith
#

i get 일겜 한분 구함 houses

#

and it crash 😦

#

aparently i cannot force nvidia gpu in any way

#

but software

#

98% of all stuff can do it

#

but for pubg is not possible

#

any ideas 🙂

#

i even tried bios

sage egret
#

this is what i get from the steam version

urban wedge
#

ur missing a vcredist i think

urban wedge
#

u cant even run the game on that anyway

urban wedge
#

to set tslgame.exe to ur nvidia gpu

urban wedge
#

try thi

#

this

late tendon
#

hi

#

have a problem, clean installation done, starting game, watching splash screen of PUBG and copyright.. and blank black screen... holding on about 15-30 secs and game exit

#

tried to verify files, files ok, updated nvidia drivers to actual

#

set vmemory to 20gb min/max

#

nothing helps )

#

win firewall and antivirus is off, nothing else installed

#

any ideas?

astral marsh
#

i bought pubg back in 2018 on console, and got it on pc once it became free and i dont have the benefits of owning the game before it was free, is there a way to redeem them? i can provide proof of purchase

nocturne robin
#

i keep getting crashes

#

inmatch

#

i tried to verify integrity and stuff still dosent work.

late tendon
#

u lucky... if you can pass splash screen 😄

nocturne robin
#

bru

#

but whats the point if i cant even play the game itself

late tendon
#

fucking game...spend all morning to trying to solve run problem

#

great support.. thanks for help

severe ether
#

try repairing game files from Steam

errant rain
nocturne robin
#

looks normal to me

severe ether
nocturne robin
#

prob you did that wrong

#

try doing it again

#

prob you did it too quick

viral monolith
#

@late tendon Try disabling all your options for PUBG in driver

#

andmake it PUBG program custom options = Application decided

#

that fixed my crash problem

#

aparently PUBG dont support nvidia and radeon driver options

#

so if you force anything

#

it crash you

#

important stuff like USING MAIN GPU and CPU prepare 3 frames instead 1 (Gaining total 120% morefps)

#

so i am 15-25fps icould be 30-55

#

i rly wish they add somehow software to accept nvidia cards

#

and no problemis not inmy windows or card since way newer games recognise my stuff

#

Sheepy *PUBG — Today at 4:26 AM
[PC] We'll be releasing a update in 24 hours to optimize some backend systems.

No server downtime will be required.
i hope they fix the gpu issue i have

zealous shadow
viral monolith
#

accept it better then

#

🙂

#

i start to debate to play pubg mobile on pc

#

can you believe i thought pubg is port from mobile

#

but aparently pc came first

#

🙂

#

yet mobile is more fluent

compact needle
#

ok so i managed to get through the splash screen and the little message before you get to the main menu. i think a service that should be running is not. which services should be running in task manager?

zealous shadow
# viral monolith yet mobile is more fluent

id like to know what specs you have. you complain about the game like it doesnt work in the slightest because its not optimized for your hardware. so why dont you post your hardware and we'll see if that gives any answers

neat saffron
#

He said the specs

zealous shadow
#

oh yeah i see

#

no wonder they cant run the game with a gt650m lmao

viral monolith
#

pubg req is 1GB

#

..

#

vram gpu

#

so no it isnt no wonder

#

i know guy who play with 1GB

#

here my specs again ASUSTeK COMPUTER INC. N56VZ
BIOS Version BIOS Date: 11/02/12 21:42:17 Ver: 04.06.05 Date 11/2/2012
ASUSTeK COMPUTER INC. Model N56VZ
OPERATING SYSTEM Microsoft Windows 8.1 Pro (64-bit)
Version (Build) Unknown Devices and Drivers
PROCESSOR Intel® Core™ i5-3210M CPU @ 2.50GHz ~3.1GHz
GRAPHICS Intel® HD Graphics 4000
NVIDIA GeForce GT 650M 2GB VRAM DDR3 900MHZ
MEMORY 8 GB RAM STORAGE HDD 750GB ST9750420AS

#

according benchmark problem is in gpu for the fps since game use intel hd instead nvidia 😦

compact needle
late tendon
#

reset all nvidia setting to default, no changes...

#

i think its programm bug, im already played pubg on this PC configuration... with this settings... but it was ~half year ago )

#

pubg became free... but noone can play 😄

errant rain
# nocturne robin whats the probleem

Lol, I’ve ran it 200 different ways. Slow, fast, reading everything on the page. It doesn’t matter. That door doesn’t open to the next area.

nocturne robin
#

Thats just

#

Dum

#

Well if you want

#

I can create you an acc then do it for ya

#

Prob your missing a file

#

Or smthing

errant rain
#

I’ve reinstalled the game 3 times now, verified files, did a clean wipe and reinstall idk how I’d be missing a file

nocturne robin
#

Ye ok just

#

Make a new account

#

Then il do it for ya

#

Or ask a friend to do it

errant rain
#

I’ll try that and see if it works. Thanks

viral monolith
#

Hello, in the middle of throwing a grenade, he gives this warning. What should I do?

iron gazelle
#

is this a fatal file

#

i cant seem to start the game

#

the game crashed while i was playing training

modest sinew
iron gazelle
#

uhhh- i closed the pubg launcher from task manager and the game started

#

is my pc too bad to even run pubg launcher? its an 8 gb intel i3 core idk

#

with nvidia gt 780 ik terrivble very old but thats what i have

modest sinew
iron gazelle
#

hm

sage egret
#

Using krnl

#

I'll try it

modest sinew
#

Bruh

iron gazelle
#

i already tried shooting but it doesnt complete

strange nymph
#

Can anyone help me?

neat saffron
#

It wont run pubg on high fps, but it might be the game too

cerulean crane
strange nymph
#

I did that

#

Still ain't working

cerulean crane
#

for testing if it works without it then make exceptions

strange nymph
#

I will try disabling firewall

cerulean crane
#

you can also temp disable your av software

uncut nebula
#

for the discord event, does it matter that my screenshot was of ranked lobby and not normal lobby?

pallid rapids
#

I've been waiting in the lobby for 30 minutes and the play button hasn't shown yet, any solution?

pallid rapids
#

Tried changing languages too

#

@honest lagoon

uneven kernel
uneven kernel
pallid rapids
#

From steam right

uneven kernel
#

yes

pallid rapids
#

Didn't work

vapid star
pallid rapids
grizzled shale
#

press the settings button in the top left and restart lobby. otherwise, try restarting game.

#

in my experience, usually play button not showing is because of slow internet

pallid rapids
#

For some reason it just happened to work

#

I guess I will only play PUBG at midnight for better internet

#

Thanks moderators

#

very cool

frozen bough
#

nvidia highlihgts are only saving deaths for me, i've checked all options in nvidia settings for single kill double kill etc

zealous shadow
#

check your settings for ADS

iron gazelle
#

i got enough answers already lols

modest sinew
wise socket
#

where can I report this guy just the report button here? or is there a means to share video, its 100% for sure long range headshot in the glider heh

mortal bloom
wise socket
#

thankyou

viral monolith
#

igive up

#

will play PUBG when i buy new laptop

#

and when there is less trolls 🙂

maiden wagon
#

Hi. Im experiencing something since the update, I get crashes in game but This also crashes obs, its only with PUBG. 😦

keen cave
#

how do i fix black screen on launch

zealous shadow
#

@tribal tartan anything that goes in this category will make vests invisible. so if the reindeer upper goes in this category vests will not be visible

zealous shadow
little fog
#

VEST(LV.1)❓

tribal tartan
zealous shadow
tribal tartan
#

Its transparent?

tribal tartan
tribal tartan
marsh mirage
#

what's this

wise socket
#

obvious level 6 spray and pray hacker getting headshots long range... 🤟 Thank you PUBG admins 💯

#

Call of duty could learn from PUBG admin teams

#

AGAIN, thank you for the 8 hour quick action... other games without custom servers could learn from the PUBG team (as a previous counterstrike server admin running my own small server)

bold tiger
wise socket
# bold tiger new account in under 3 seconds , Yes Thanks PUBG Admins

This is why I had this idea of charging 99 cents per account.. it would instantly reduce hackers, but they're going to exist when making new accounts IS CHEAP/FREE.... as long as the hacker can remake that money, its impossible in the end longterm if you think about it, but a small fee would reduce many people making a hacker business

late tendon
zealous shadow
nocturne robin
#

i keepgetting crashes

zealous shadow
#

ok

nocturne robin
#

wait arent you gonna help me?

zealous shadow
#

how would i help you

#

you keep getting crashes, ok. not much anyone can do to help with thta

nocturne robin
#

bru maybe some advice

zealous shadow
#

i cant give you any advice for "i keep getting crashes"

#

if you dont explain whats crashing/when its crashing/error codes etc there is no advice to be given other than reduce settings and verify game files

#

and you should know about that already

vast vapor
#

@nocturne robin Check the pinned messages in this channel for troubleshooting tips relating to frequent crashes.

lilac frigate
#

Hello, I have a problem with getting rewards for logging into the game. I followed the link in the game, logged in on the official site, but the "join event" button is not available. What should I do?

vast vapor
lilac frigate
#

Thanks

glacial kettle
#

who know how to fix pubg like my pubg use my cpu 100% but my pubg use gpu 0%

neat saffron
#

The game is very bad optimized

compact needle
#

i have 1 hour+ spent on trying to get PUBG to not crash on start up

lavish relic
#

guys my game keeps crashing everytime i start it can someone help i tried verifying files didnt work

lavish relic
compact needle
#

nope

lavish relic
#

same

prime vortex
#

i tried every fkin thing

#

ticket

#

to support

#

did everything they told me

#

stilll nothing

lavish relic
#

anyone tried reinstalling ?

prime vortex
#

oops

compact needle
prime vortex
#

same

#

verified files

lavish relic
#

so there is no point for me to reinstall ?

prime vortex
#

cleared windows

#

deleted some of the potential files to crash

lavish relic
#

was working for me normal before the last update 😦

prime vortex
#

ran it as an administrator

#

nothing

#

worked

compact needle
#

i think it must be a problem with firewall or battleye itself

prime vortex
#

my firewall is off

compact needle
#

welp has to be battleye, the last game i know that uses battleye does not work

prime vortex
#

battleye is the shittiest launcher

compact needle
#

on console PUBG works and i dont think you have to launch it through battleye

lavish relic
#

i think i fixed it

compact needle
lavish relic
#

done

#

fixed

compact needle
#

how did you fix it?

lavish relic
#

i turned of the optimisation

#

on nvidia

neat saffron
#

Dont use that

lavish relic
#

working well till now

neat saffron
#

Is useless

lavish relic
#

@prime vortex @compact needle u can try that maybe

prime vortex
#

im not home rn ill try

compact needle
lavish relic
#

@compact needle also try turning off discord overlay i havnt tried that but worked for other games when they used to crash for me or my friends

lavish relic
#

yeh

#

true

glacial kettle
#

who know how to fix pubg like my pubg use my cpu 100% but my pubg use gpu 0%

compact needle
#

hmm tryna add pubg to nvidia rn

viral monolith
#

Games keeps terminating when trying to start. Just started today. Any thoughts? Already verified files

compact needle
#

we have figured out that turning off optimization for nvidia works, im currently trying to add pubg to nvidia but it wont add it

viral monolith
#

Ok so revert it to my actual settings?

#

OK tried it all. still nothing. turned off discord even and now still nothing. it is something on startup. it auto terminates the program before it can even start.

compact needle
lavish relic
#

also guys try turning off nvidia overlay for me it worked with overlay on but overlays in general cause so many issues on most of the games

#

so give it a try

dim lantern
#

I can only see pings on my map, i can't actually see where they are pinged, is there a way to fix this ?

kind hornet
#

Hi guys pc showing failed to initialise steam help

#

😭

#

Did all method on utube doesn't help

#

Anybody who help me

#

This game is glitchy f****** peace of ******

#

Help

#

Trash shit

maiden wagon
vast vapor
lavish relic
#

turn off discord overlay

lavish relic
orchid cobalt
#

someone can help me pls? i got this error: Connection Timeout.
15.2.5 - FFFFFF

dim lantern
digital cape
#

I'm from SEA PH but the server keeps sending me to ASIA for some reason. Instead of me having 40 + ping I get a 100 instead on ASIA server ;-; help please

compact needle
maiden wagon
dim lantern
#

Wait did they remove pings from ranked ?

zealous shadow
dim lantern
#

ohh

#

why not

heavy gyro
#

What with these crashes? It just started today for me randomly. One of my friend started getting it few days back after he installed a rtx3070. Need help.

#

Also I'm running it on win 10 pro

#

My specs i9 9900k, rtx2080

orchid cobalt
#

someone can help me pls? i got this error: Connection Timeout.
15.2.5 - FFFFFF

fierce jacinth
fluid night
#

yo id like to ask a question regarding my temporary 71 hour ban. I never use any cheats, always play with my real life friends who i know very well (they would never report me for any reason), or abuse any game bugs yet i got this ban for no reason? can someone help me with this, thanks 😄

neat saffron
neat saffron
#

The game is buggy and maybe that's why it crashes

proud prawn
#

hey was soll das ich habe kein match vorher verlassen und auch kein team kill gemacht. wtf wollt ihr mich verarschen

upper maple
#

i don't get anything from twitch prime

heavy gyro
mortal bloom
#

why is my game always on black screen on lunch pls help

heavy gyro
bold tiger
#

@fluid night Real friends? Play this trash game? You have Luck

bold tiger
#

no and i don't need it wallaha

lapis gazelle
west mulch
#

Can anyone help me to convert settings from CS:GO to PUBG?

spice knoll
#

try KovaaK's sensitivity matcher?

#
KovaaK's stuff

Have you ever wanted to take your mouse sensitivity from one game and bring it to another?  If so, I made a tool to help do exactly that (and more).  Download the latest version here! (direct link to 1.5) For video tutorials on how to use it: Struth shows

#

anyway, does anyone know why my PUBG twitch items aren't showing up?

wooden cedar
#

error crash pubg😩 my game is crashing more of 10 times today

lean halo
#

still no one can help for this issue?

spare bane
#

i try clicking next and it makes a click sound but does nothing

prime vortex
#

infinite loading screen

west mulch
spice knoll
#

better than conversion websites

regal vaporBOT
west mulch
#

Tried it for rainbow six siege as I just recently bought it but I do not think I know how to use it properly lol

#

It says that I am supposed to use 1.6336... sens in game, but the thing is that the game allow only increments of integers

polar elm
#

can anyone tell me why my game wont start up

ocean bay
#

FIX THIS PLS

#

I lose because i dont find the people and yea gg game

modest sinew
modest sinew
modest sinew
# ocean bay FIX THIS PLS

If you were to watch the death cam or replay you can see where the enemy is by looking at the mini map or in replay you can freely move around and see where the enemy was

ocean bay
#

is was on the wather

modest sinew
#

Wather?

ocean bay
#

i send the photo on private

lean halo
#

@modest sinew i would have been a happy man if it was that simple 🙂 u have no idea that i tried until now but nothing worked

ocean bay
#

@modest sinew look at private

modest sinew
modest sinew
vast steeple
# prime vortex

Same. Veryfing files doesn't work, Reinstalling doesn't work. pausing antivirus doesn't work. So damn frustrating.

trail fjord
#

anyone know how to stop this from happening?

steel pasture
#

Where do I get the Survivor Pass ?

atomic sky
#

When I launch pubg pc bsod

#

3rd time reinstall

oblique granite
meager reef
rich glade
#

New map?

wanton badger
desert lantern
#

is there a limit to how many events one can join? im trying to checkin for the banner weekend event but its not showing in the events section (pressing the crate icon at the top right)

uneven kernel
zealous shadow
viral monolith
#

After last hotfix game doesn't even start. What did they do?

#

Reinstalled, verified files, just won't work

#

Anyone have any ideas?

grave peak
#

@atomic sky Fix it?

formal oxide
#

Can someone tell me why my CPU is at 80 degrees while my GPU is at 50 and how do I fix this?

grave peak
#

Uh.. what's your cpu and is that idle?

formal oxide
#

In game

#

Intel core i5 9300h

grave peak
#

Only pubg? What's the temp idle?

formal oxide
#

Only PUBG

formal oxide
#

All games are fine except PUBG

grave peak
#

That's pretty high for idle.

formal oxide
#

Less than that probably

#

I don't check temp when I'm idle

#

But why is my GPU only 50

#

I wan't both of them to get traffic equally

grave peak
#

What other games do you play? Makes it sound like you have a bad cooler

#

Temps in those?

formal oxide
#

CS:GO

#

65-70

#

Now my CPU is at 90

grave peak
#

Is your cooler stock? It sounds like my issue I had with the 5600x. Built it up and used the stock cooler only the stock cooler wasn't enough on my chip for me.

formal oxide
#

I'm on a laptop right now

grave peak
#

Ah. Explains a lot them. Are your fans running at full blast I'd hope?

formal oxide
#

Yeah, I think so

#

I just want my GPU to get some degrees instead of my CPU getting all of them

grave peak
#

What is your laptop?

formal oxide
#

Lenovo Legion 5

grave peak
#

Uhm, from what I see people tend to undervolt the CPU in those laptops. As for why you gpu isn't getting hotter than 50, I'm not sure. What is the gpu? I hate texting so much lol

formal oxide
#

GTX 1650

grave peak
#

It sounds like thermal throttling to me. If you've had that laptop a while I'd open it up and give it a good cleaning.

If it's started doing it after an update obviously try reverting.

#

Maybe look into a cooling mechanism for the laptop and even undervolt the CPU a lil.

neat saffron
rich tusk
#

what do i do this is the first training lvl i even re-instaled the game and is the same