🤝│community-troubleshooting

[wooden phoenix]

This is where it just freezes on loading.

[maiden wagon]

it is in spanish but this is the errror

[maiden wagon]

it crashes too?

[wooden phoenix]

Yes it takes about 4 or 6 loads. Then manage to get in and it can crash randomly. Also latest updates is not as smooth when it is running always.

[wooden phoenix]

So I kill the AMD overlay service and game seems to load. I’ll keep trying see if that is the issue with loading screen. Does fix crashing thou!

[maiden wagon]

I have the same issue

[echo mantle]

Im stuck in loading screen for ranked but other modes works fine

[wooden phoenix]

This is a crash -

[wooden phoenix]

So is it PUBG or AMD :/

[maiden wagon]

there ar NVIDIA users who have the same problem, i think is PUBG

[wooden phoenix]

Ye I just tried disabling all overlays including steam and no luck:(

[low spire]

h el p

[bright comet]

Hey guys, my friend has installed pubg for the first time and he is having this error. He was not using any kind of cheats or anything. His os is win 11. What could be causing this issue? Thanks (please PM)

[lavish sparrow]

My game keeps crashing, formatted the computer, re installed pubg and all my drivers still crashing, i sent a ticket but the "Turkish support" people keep saying format the pc and reinstall the game, isnt there any other solution ?

[modest frigate]

My game working for me

[coarse junco]

most of the time it's some kind of hardware like mouse or keyboard with macros on it

[vale stump]

help :,)

i cant even join-

send help

[dusty finch]

i keep getting connection problems half ways through a match but my internet is fine any ideas?

i verified my files

but thats about it

[final wren]

is below 60fps on an RTX 3070 on PUBG correct?

[coarse junco]

no, you should be getting more fps. what CPU do you have?

[icy sedge]

Every like 5 games my whole party gets a popup mid match saying "Network lag detected" and stays there until we get disconnected, is there a way to fix it

[shrewd silo]

You should be getting far more FPS than this, your CPU is likely the bottleneck

[final wren]

Hmmm it shouldn’t be

12 core,
4.5ghz I believe

[primal steppe]

can i call someone to help me with my problem because whenever i move my mouse the screen starts being wierd

weird*

and if i clip the file is to big

[uneven kernel]

turn off motion blur

[primal steppe]

it is

[lean halo]

pubg kicking me with message that i dont run an anti-cheat programm correctly.. how i can launch my game so i dont have any problem?

[cerulean sparrow]

bro how late are you :v like 2 years late???

[indigo bobcat]

i keep getting hard lag spikes on medium to low settings

[viral monolith]

this one is for black screen during training bug, this is the video for windows media player+win media player feature pack.. after installation , restart your pc and make win media player as default program

[grand furnace]

Did you instal and launch pubg experimental/pubg test server? because that background is from 2019 patch or something.

[ashen cove]

Hi everyone, the game keeps crashing, whatever graphics settings I put it kicks me out, any tips?

[low spire]

i love u

[agile rose]

I have had these 2 twitch /stream snipers sniping and teaming up against me in solos and any other pubg game type i join . They harras me and team up in solos and any other game. they hunt me down looking at my stream and go to other sides of the map to do so. I stream this game a minimum of 3 days a week i reported them in pubg game, replay and emails. I need someone from pubg to contact me immediately as this is a year and a half to two years of this now and is harrassment. please let me know who to contact as the other 3 ways arent working. I got one perm banned already but they created another account

right now its 3 maybe more

[vale stump]

No i didnt

[vale stump]

Its the first time in the pc :/ i always play pubg in the Mobile

[cerulean sparrow]

oh ok

[agile rose]

@lofty briar @spark galleon I need someone in my stream right now to see this twitch sniping its gone on the last 10 to 15 games and they been doing this for over a year and a half with me reporting it. this is harrassment Twitch.tv/nagwizard there are three right now but the main two are zipperheadkiller and 8khours0kills.
no matter what I report zipper for he doesnt get banned. i had one temp banned and perm banned but now he has a new account as 8khours0kills. i reported email, in game and in replay. this has been over a year and a half now and also the last 15-20 games

[ripe barn]

does anyone know how to fix
Blocked loading of file C:\Windows\System32\mfcore.dll:
please halp

[agile rose]

this is in a solo teaming and twitch sniping

my last 20 games and been doing this for a year and a half 2 of the 3 accounts

[zenith hedge]

i should take this here? if no just delete this
i would get a map selection function , because its nice, you get in a match in 10s, but 5 times from it's taego, 2 shanok, 2 miramar, 1 erangel, and i would go to vikendi
i maid a compromise, so i went in to shanok, but it's not quick if i need go in and out to 5 match (3min 40s) and the last is just so-so, not good, or you jump in and out through 10min, since you can go to your favourite map
and here is lot of cheaters and crash
the drone bug sometimes when you come out from it

[zenith hedge]

the vehicles mist from the training map

[grand furnace]

there are vehicles in garage

[zenith hedge]

when i went there wasn"t

[crude jackal]

why is the launcher not working this game is supposed to be old

and we all are stuck at loading screen

wtf is this shit

[mental heath]

how to reduce random high ping moments in game?

[viral monolith]

My game is stuck at black screen when I lunch it, doesn't move anywhere just stuck at black screen. Anyone knows how to fix please?

[limber hollow]

I have a problem with the pubg being blocked when I enter

[cerulean sparrow]

pls fix this :)) i dont want to show my butt to other players.

[ripe barn]

please help

[cerulean sparrow]

reinstall da game

i told you

[ripe barn]

i allready did

[cerulean sparrow]

rEinSTALL DA GAME

Oh

[cerulean sparrow]

probably just check the Program files

go to system 32

theres something wrong in system 32

go to troubleshoot settings

or update your drivers using task manager

maybe thats should do it

[ripe barn]

how do i do that?

[echo loom]

verify game files on properties for the game

[cerulean sparrow]

open task manager by typing in the taskbar

[solemn carbon]

anyone know why my frames are dropping when i in my inventory and when im in the menu ive tried capping my frames but when i moves my mouse it drops to 5 fps?

[cerulean sparrow]

same

[fringe charm]

Do you have Geforce Experience?

Or go to the official site of Nvidia

[acoustic matrix]

the problem of this game

I did what was written but I can't enter the game

[solemn carbon]

anyone know why my frames are dropping when i in my inventory and when im in the menu ive tried capping my frames but when i moves my mouse it drops to 5 fps?

ive uninstalled and reinstalled the game and nothing but when i first got the game it was runnig at 120fps and no issues

it started when i updated windows and my graphics card

[reef shell]

yeah I've had this too

[reef shell]

I seem to remember some kind of DPI Scaling option in windows you could toggle, wondering if it might be that? I'll google around

[solemn carbon]

thank you

[solemn carbon]

when i tab out then go back in the game the frames are fine for lik 30seconds then it goes back down again

[sinful shoal]

Format pc

[stuck geyser]

what?

[sage plinth]

how to change my server to L-A-fra?

im getting 300 ping from asia server

if i have to connect to vpn where should i connect to ?

<@&208909936514695168> can you guys help me?

[stuck geyser]

OMG i crash 24/7 on the snow map.ONLY the snow map anyone know why?

[mild lodge]

im havin an issue i have 120 fps and my game has some delay

[silent monolith]

omg ya this does work just make sure to delete it from your recycling bin aswell

[hidden mirage]

i have crash

[craggy crane]

3rd time posting this cause no one found a solution

i cant play the damn game

[prime vortex]

not working

[brisk stream]

i have make update for my windows 10 and after it i tryed to open pubg but i have only black screen

[prime vortex]

same

[brisk stream]

Help me i am getting black screen on startup, only a black screen with no sound with nothing

[brisk stream]

i have maked controlled folder access OFF and still a black screen

[honest lagoon]

Please don’t tag the mods for this. We are not support. That tag is to be used for emergencies, please.

[brisk stream]

srry i didnt know

[honest lagoon]

If you need support, use the link below

[regal vapor]

https://support.pubg.com

[viral monolith]

hey i don't know if i need to contact here or else where when linking my pubg account (on the website) to my steam account it is coming up with this

[quick lily]

Can some one help me i have a little Problem with the Game my game make the Resolution to high so my Mouse cursor is postponed in the Game now i cant Play the Game but its so hard postponed that I cant change it back i try to re install it a couple of Times and delete all files but nothing help so i want ask if someone had the same issue and know waht i have to do to repair it because i like the game but that issue prevents me of playing the Game

[grand furnace]

don't know if this helps but go to C:\Users\yourname\AppData\Local\TslGame\Saved\Config\WindowsNoEditor and open GameUserSettings and find resolution by using CTRL+F and change them the resolution you want to use.

there should be these texts: ResolutionSizeX=1728
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1728
LastUserConfirmedResolutionSizeY=1080

oh yes and AppData folder may be hidden so you can find it by typing %APPDATA% in windows search box.

[quick lily]

if i type my right resolution do i need to click something or is it automatic saved?

[grand furnace]

just close it and it will ask do you want to save it.

click yes ofc.

[quick lily]

yea then Thank you for helping me :D

[grand furnace]

np

tell me if it worked. 😄

[quick lily]

yea I look know

now*

when the installation is ready

[bold tiger]

they did by update something with reload button of weapons
I often need to press R 5-6x several times to finally reload the weapon

[grand furnace]

what you mean?

i don't have issues like that.-

[bold tiger]

when i move *

[quick lily]

It works thanks again for the help

[bold tiger]

i found the finally mini stutter fix for 1440p

Monitor Response Time -> Faster
Nvidia Driver -> 511.23 DCH
Ultra-Low-Latency = ON
Shader cache size -> Unlimited
DX Version -> DX11E
TslGame.exe -> High DPI Scale -> Application
Hyper-Threading fully Deactive in BIOS not over Tool and all cpu functions -> except "thermal monitor control" and "turbo" for oc

---

Ingame :

Resolution -> 2560x1440
FPS Cap -> 138/144hz
Render-Scale -> 120
Anti-AA -> High
Distance View -> High
Other Very Low

- i5-10600k , 1.365v oc -> 48(multi) , 46(cache) , HT(OFF) / C States (OFF) / Turbo Mode(ON)
- ASUS Prime Z490-P Gaming
- RTX 3070 3x Wind
- Digi-VRM -> CPU Power Phase / Cpu Power Duty = Extreme -> CPU-Load-Line Level 7 -> CPU Capability 140% -> CPU VRM Switch - 400kHZ
- Gskill Trident Z 32GB RGB -> 4000mhz , cl 17-17-17-17-35 / tRFC 366 , 1.45v

[twin dragon]

why my game not load

[neon berry]

same here jon

just won't start

[twin dragon]

my pc spec

Processor 11th Gen Intel(R) Core(TM) i5-11400 16gb ram Intel(R) UHD Graphics 730

[twin dragon]

does the game have to load this long

[neon berry]

...

[twin dragon]

doesnt crash for me

[neon berry]

idk this is happen for me .. 😦

i try to reinstall game aswell

same

<@&208909936514695168> can you guys help us ?

1 day ago work fine but now idk ...

[twin dragon]

yea

[neon berry]

%localappdata%\tslgame\saved\Crashes

@twin dragon

[twin dragon]

why do i gotta check crashes

@neon berry wait do u have protected folder access

if that the case i think ik why

[vivid warren]

Any solution ??

[twin dragon]

u have controled file access on?

folder*

[neon berry]

what do you controled file ?

@twin dragon

what's is taht ?

[twin dragon]

Ok then that theory fail

hmm

[twin dragon]

are u on SSD or HDD

[vivid warren]

Hdd

[neon berry]

windows SSD game's HDD

@twin dragon

[twin dragon]

ok try this right click on HDD with game installed tool optimize select disk with game optimize again

if it not work Idk what will

[neon berry]

kinda sad 😦

[vivid warren]

Your pc specs

@neon berry

[neon berry]

i5-4460 - 12 GB ram - RX590 8GB

[vivid warren]

Ok

4 cores ??

[neon berry]

yes

[vivid warren]

I am also searching solution for my game

[neon berry]

why moderators not help us ?

[vivid warren]

Where you from launching game

[neon berry]

they shood know

[vivid warren]

Yes

I message 2,3 mods don't reply

[neon berry]

big ego i thing

<@&208909936514695168> can you guys help us a bit here ?

[vivid warren]

No one reply

[neon berry]

they just mail me a usless text ...

[vivid warren]

What ??

[neon berry]

yeah i go to pubg and i reqest help

and some random bot aswer me

wich some bla bla ....

and i just a mail wich conversation but not help at all

XDDD

[spark galleon]

pardon you may not receive a prompt response; if members are knowledgeable, you may also get some help from them. the staff team may not be able to give you help in this time

please take note again that the moderator ping is for server-related emergency purposes only

[neon berry]

ok what more can i say ...

i still see no help . problem still not fix

we all god

[spark galleon]

guys, who can help them? i'm sorry if i am preoccupied today

[neon berry]

what is this error ?

[wooden phoenix]

OK so for me the game is a lot more stable if you switch to DirectX11. I’m not sure why at the moment as it was perfectly stable before season 15 on DX 12. Also for some reason my loading screen is also no longer freezing. I’m not sure why that is but I did reinstall 2015-2022 VC++ Redist latest version and reboot a few times.

[neon berry]

i just reinstall game

and i got this error

999 error's WTF is going on wich this game ...........

@lofty briar how can i fix this errors ?

now i got 2 at the same time ...

[wispy lance]

Ya frequently it's happening

I think so it's really a problem

[neon berry]

They fuck up the game soooo bad

Look at this

Wtf ....

[wispy lance]

mmm

[neon berry]

@lofty briar how to fix it ?

[lean gust]

when I try to auto run it doesnt work and it just ignores it

[prime vortex]

these guys made a discord and made a troubleshooting channel

just to not help anyone

great company am i right

better than riot games

[brisk field]

have you done all the troubleshooting pinned?

[prime vortex]

i did absolutely everything

reinstall

update drivers

windows

verified ig files 15 times

pinned things too

[jovial ferry]

how to fix it ?

[twin dragon]

nobody is helping this is so annoying and so many people have the error

[honest lagoon]

Please don’t tag the mod team for this. We are discord mods, not support. If you need support, please file a ticket on the website.

[regal vapor]

https://support.pubg.com

[jovial ferry]

where can i find it ?

[honest lagoon]

I’m a console player, myself. Let me see what I can find.

https://www.businessinsider.com/how-to-find-steam-id?amp

@jovial ferry ^

[jovial ferry]

ty bro<3

[honest lagoon]

Anytime. 🙂

[prime vortex]

true

[craggy crane]

4th time posting this hoping to get a solution

[uneven kernel]

Send a support ticket

[prime vortex]

i sent it

and they said

the same shit

that everyone said

[craggy crane]

i did and didn't get any response yet

[prime vortex]

they have no brain to fix theyr game

[little dagger]

i can't get past this screen

[craggy crane]

same thing

[wooden mango]

My friend Got this problem while he turn on pubg

[prime vortex]

same my guy but theres no support on this shitty discord to help us

^^

[little dagger]

imma add u bro so if u find sum u can tell me

[wooden mango]

He did it, still same error

[prime vortex]

verify files on steam

idk theyr game just sucks

500 crashes and errors

and they dont give a f

[craggy crane]

if you found one pls add me too

[little dagger]

kk

[wooden mango]

He did it like 5 Times xd

[prime vortex]

then theres nothing more to do

i have a crash on start issue

and tried everything too

still not working

[hasty coral]

https://cdn.discordapp.com/attachments/888274461575512084/932290812115558471/unknown.png
any 1 know hot to fix thing like this?

i was making new account on steam and that happen after i play like 2 match

[jovial ferry]

finaly i fix it guys
https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

[jovial ferry]

https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE
the fix

[jovial ferry]

https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE
the fix

[hasty coral]

in this case my internet was normal and everything normal but suddenly this happen

[jovial ferry]

restart loppy

[hasty coral]

already did that like 4 times

[jovial ferry]

sad

[brisk field]

how much RAM do you have and whats its speed?àre you using an SSD or HDD?

[viral monolith]

your PC is blocking battleye from access it needs

[polar sparrow]

i dont have any anti virus

[viral monolith]

try running it as an admin

run steam as Admin and go to properties on your game then set launch options and write -safe

[polar sparrow]

it works thx

[prime vortex]

8gb and idk which speed it has

[viral monolith]

was that the fix? or did you do something else

[polar sparrow]

that was the fix

[hasty coral]

16 and still HDD tho

[stuck geyser]

help

[neon berry]

@stuck geyser go to appdata and delete tslgame folder

Restart pc and start game

[stuck geyser]

why. what dose it do

[neon berry]

@stuck geyser if want to fix it do it if dont want dont do it

[stuck geyser]

nono

the TSL file

what dose the file do

is it somefing i need

or

[neon berry]

🤣🤣🤣

[stuck geyser]

just asking

i am dum

i know

but

i mean if i delite it is my game going to change?

[neon berry]

The folder it auto generate by the game after you start it mate

[stuck geyser]

oh

ok

[neon berry]

...

[stuck geyser]

😢

[neon berry]

Ur luky i see ur mesage , no one it will help you here , is usless chanel

[neon berry]

@stuck geyser so you fix it ?

[maiden wagon]

again....game crashes everytime I open it!

[brisk field]

That could be one issue. 8gb is really scraping it. 16 would be better imo. I dont know if that would solve your issue

[waxen obsidian]

Connection Timeout 15.2.4
Any suggestion? Firewall thing doesn't work

[keen cave]

??

[prime vortex]

theres nothing with it tho

my friend has a 5 times shittier pc than me

and he can run it

[keen cave]

Anyone know how to fix the black screen problem
??

[brisk field]

Are you running any background programs?

[neon berry]

@maiden wagon appdata delete tslgame folder + verifi game on steam restart pc and enjoy

@waxen obsidian disable Windows defdnder + firewall + disable smart screen aswell + restart router enjoy

[prime vortex]

theres nothing with my pc

the game just sucks

[neon berry]

@prime vortex what problem do you have ?

[brisk field]

there are hundreds of thousends of players playing without bigger issues, so i am just here trying to help with troubleshooting.

"the game just sucks" is not a helpful statement.

[neon berry]

I still dnt understant what problem he have

[prime vortex]

i just enter the game

and it crashes

[neon berry]

Ok

[prime vortex]

in charachter select

[neon berry]

Put a scren shoot wich error

[prime vortex]

.

same thing like him

[neon berry]

@prime vortex you speek wich me now mate lets fix it

[prime vortex]

theres hundreds of people sending messages about same issues

and they get no response

[brisk field]

it could be your RAM really, 8 GB is barely enopugh to run it, that is why i was asking if you run any background programs

[little dagger]

makes no sense lmao

[prime vortex]

cuz they made a discord without any support

or anything helpful

[brisk field]

and there could be hundreds of reasons for why thatb is

[prime vortex]

true

[neon berry]

@prime vortex do you want to fix it mate or to speek ?

[prime vortex]

i tried to fix ti with everything lol

[brisk field]

sure a crash because of low ram makes no sense XD Enlighten me XD

[neon berry]

@prime vortex what you try ?

[little dagger]

excuse me do you even know what kind of issue im facing?

[brisk field]

excuse me, i was talking to someone else and you budded your head in

[little dagger]

reply to that someone instead of just putting it out there

[maiden wagon]

I have 32 gb ram and it crashes everytime I open the game 🙄

[neon berry]

@maiden wagon i told you how to fix go read

[brisk field]

i was, you pinged me, genius^^

[maiden wagon]

I did it. And I also reset my pc from 0, I reinstalled windows and keeps crashing.

[prime vortex]

game sucks as i said

[prime vortex]

verifiy files

[neon berry]

@prime vortex yes

[prime vortex]

updated windows graphics card

changed resolution

hm what else

[maiden wagon]

Something’a wrong with This update. I have 4k hours and I didnt have This issue

[prime vortex]

i played it when it was free for a weekend

[neon berry]

@maiden wagon @prime vortex https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

[prime vortex]

it worked

[prime vortex]

did all of that

2 times

[maiden wagon]

I did that too

[prime vortex]

verified 15 times

[maiden wagon]

Me too 🤣

[neon berry]

I know the stuff suks here but try to understand me aswell I try to help you

[maiden wagon]

I know its in spanish (im from Mexico) but This is the crash report

[prime vortex]

i dont even get anything in the crash folder

theres no crash for me

[neon berry]

I can't see can you copy the text and paste plase @maiden wagon

[prime vortex]

the crash folder doesnt even exist

[neon berry]

@prime vortex %appdata% tslgame

[prime vortex]

i know

theres no folder

tho

idk how xd

[neon berry]

Whare the txt go ?

Wtf

[prime vortex]

idk

[neon berry]

I have the same problem as you guys and I fix so its posible

[prime vortex]

how did u fix it ?

[neon berry]

I go to appdata delete tslgame folder reinstall game unistall anticheat restart pc start game and was work

[prime vortex]

i reinstalled it completely 2 times

[neon berry]

Yeah I got you

Try to start as administor

[neon berry]

@maiden wagon do you have visual studio 2015 SDK?

[maiden wagon]

I reinstalled it two times too and keeps crashing. I reinstalled my windows from 0, delete all my pc and keeps crashing

[maiden wagon]

Sorry, What is that?

[neon berry]

Google it and download

Im on Phone at work I can't sorry

[prime vortex]

did

[neon berry]

If I was home I can anydesk you guys and maybe was faster

@prime vortex the game make folder in appdata now ?

[prime vortex]

huh

[neon berry]

Go check plase

[prime vortex]

what

[neon berry]

Appdata tslgame

[neon berry]

Tslgame

Delete it and start Gme

[prime vortex]

wait a sec im playing brawlhalla

[neon berry]

🤣

K

2 case fixeed i gues 🤗

Vote as a support

[maiden wagon]

Nope

[glass cosmos]

For anyone crashing on PC try Enabling NetFx3 through CMD prompt & repairing the 2012 2015 / 2019 C++
https://www.reddit.com/r/PUBATTLEGROUNDS/comments/s461d6/protentional_ctd_from_lobby_fixes/

[neon berry]

@maiden wagon no fix or no vote ?

[glass cosmos]

It seemed to help my crashes at least

[maiden wagon]

Yes I did all that too and keeps crashing.

[maiden wagon]

No fix

[glass cosmos]

Are you running msi or rtss?

[maiden wagon]

Nothing

[glass cosmos]

Really odd standard actually... You getting the "unknown error" crash?

[neon berry]

I thing he get that yes

[maiden wagon]

Yesterday my game was fine ando today everytime I open it, crashes

[maiden wagon]

Yes

[glass cosmos]

Could be same as me then, I get days where It's fine and days where it's just ballix. Never had issues until 15.1

[maiden wagon]

Me too!

[neon berry]

@maiden wagon do you find tslgame folder ?

În appdata

[glass cosmos]

Ive been analysing the dmp file and it's just showing issues with shit in the game not responding

[maiden wagon]

Yes I did that like 3 times.

[neon berry]

Go to config

And change direct x11 to 12

[maiden wagon]

It is on 11

[neon berry]

Put it on 12

[maiden wagon]

It crashes on every setting

[neon berry]

Hmmmmmm

My brain hurts allredy

[maiden wagon]

Imagine me, i have been playing PUBG since 2 years ago, every single day (cause I stream it) and now With the new update I have This issues

😫

[neon berry]

@maiden wagon i got you mate we will fix it belive

Leet me thing

[maiden wagon]

I hope so. Its so frustrating.

[neon berry]

@maiden wagon yes I know

@glass cosmos do you have any ideais i mean he try evryting

He even reinsatll Windows agyn

[glass cosmos]

I'm thinking, I've done so much over the past few days myself trying to fix it, I'm trying to figure out what else I've done

[neon berry]

@maiden wagon I will be back on you in 5 min need wc

[prime vortex]

still not working

xd

[glass cosmos]

@maiden wagon The only other thing I done was C:\Program Files\Common Files\PUBG delete the navagio.sys file, re-verify game files and when PUBG boots it gives me 2 UAC I click yes on PUBG and no on Wellbia... that's all

[neon berry]

Check dm

I go to wc

[glass cosmos]

I can't think of anything else that you haven't already done 😦

Devs need to fix it.

[maiden wagon]

Its really weird. Because on thursday I have the issue, i reinstalled windows and keeps crashing but then magically worked, then Yesterday I played 6 hours with any crash and today it crashes everytime I open it.

[glass cosmos]

Absolutely baffling tbh

[neon berry]

Only admin can help you guys

😥

Im sorry i try

[maiden wagon]

Thank you for you help @neon berry

I hope they fix it soon

[glass cosmos]

Did you try my suggestion @maiden wagon ?

[prime vortex]

i cant even hop into the game

xD

its loading

its loading inifinely

infinitely

[chilly cloud]

so when i start the game its just the loading screen

doesnt say its initializing either

[pine narwhal]

anyone know how to fix the basic training black screen issue

[uneven tinsel]

can somone help me?

[mild lodge]

can anyone help me

i have normal ping and fps but i have delay in game dude

[hushed vine]

can anyone help me the grass on the game is flashing black

[mild lodge]

this never happend to me

[hushed vine]

its probably the directx 12

issue

[mild lodge]

how you mean

i got only 11

[mild lodge]

only 11

[waxen obsidian]

yeah but this ain't right... right?

i mean smth is wrong with the game

[mild lodge]

how to fnd it

i found it

i need to reinstall my pubg wf?

[cerulean sparrow]

anyone have the lightmass settings on config? my problem is on the lightmass settings in tsl game < config

pls just copy paste

[keen cave]

How to fix black screen on launch ??

[zealous shadow]

reinstall battleye

[cerulean sparrow]

how to reinstall lightmass settings

[zealous shadow]

🤷

[cerulean sparrow]

do you have the lightmass config

[zealous shadow]

on my school laptop

[cerulean sparrow]

the pubg lightmass settings.

[zealous shadow]

🤦‍♂️

im on my school laptop

i dont have the game on this

[hushed vine]

CHANGED IT TO 11 RUNNING 200FPS MAXX SETTINGS

[mild lodge]

ye but i have game delay not fps drop

i have 120 fps

[craggy dune]

PUBG black screen off launch with no audio. I have updated drivers, used steam as admin, reinstalled the game and verified game cache. Can anyone help?

[plain steeple]

pubg stuck on loading, tried restarting lobby, tried restarting whole game, tried verifying files

[glass cosmos]

I've analysed 3 PUBG Crash dumps and they say IMAGE_NAME: TslGame.exe is the cause of the crash. It's the game.

[bold tiger]

who has a 27,IPS,1440p,240hz monitor and achieves 240 fps with an RTX 3070 in every scene? /ironie off

[neat saffron]

You can't get 240 fps in everygame you know that right

I mean

Who has this monitor

Go on Tech servers not here lol

They can do benchmarks with different builds

[bold tiger]

?? my old 2070S get 220 fps on 1080p now i have 3070 what you mean

[neat saffron]

Go play battlefield on max graph

[bold tiger]

I don't play any other game so it's never relevant for me

[viral monolith]

exactly same issue and it crashes soon after this screen appears .pls help

[neat saffron]

Idk how updating the drivers help you with the pubg black screen

It's obvious that the problem comes from the game

[craggy dune]

i searched abt the problem and it said to reinstall or undate drivers 🤷‍♂️

[wanton epoch]

your game crashes a lot. please fix

crashed again

[plain steeple]

.

[wanton epoch]

crashed 4th time....

crashed again (5)

crashed again (6)

[neat saffron]

Lol

[wanton epoch]

crashed again (7)
What the fk is happening?

verified and rebooted. still crashing

crashed again (8)

@lofty briar what's happening?

crashed again (9)

[neat saffron]

Just...

Stop playing

[wanton epoch]

@neat saffron nobody wants your opinion. go away. go play fortnite or something

[neat saffron]

🤨

[plain steeple]

.

[glass cosmos]

What steps have you taken to try and resolve?

[onyx delta]

None

[glass cosmos]

More than likely

@lofty briar @dense rover @quick chasm When is the crashing and poor performance going to be addressed? It's not right that since 15.1 this all started yet we have to go around our PC's trying to fix and change things we know nothing about just to try and get the game working. Can this be raised to devs? There's literally been zero acknowledgement of crashes caused by 15.1 & 15.2.

Sorry for busting balls like but it's not right. The game worked perfectly fine before 15.1 for many people. 15.1 brought performance impact and some crashing and 15.2 has brought in a lot of crashing.

[wanton epoch]

not sure if related, but I found that my refresh rate is set to 144hz fixed for some reason. (I have 240Hz Gsync monitor). I set it back to 240hz and so far, no crash 2 games in a row after that.

[wind prawn]

I live in EU, but I keep getting connected to SEA servers. If you can see up top, I have horrible latency. What exactly is up with this and how can I go about fixing this?

[karmic smelt]

pubg freezes after every game any help?

[onyx delta]

I don’t know how to fix it permanently. But a temporary fix is a VPN

Just use a VPN and connect to an EU region

[mild lodge]

do you have delay aswell

[naive marsh]

i keep getting disconnected from matches even though i have no packet loss or high ping? im in EU

i tried disabling firewall aswell

when i check top left it says "0 pkt/s" and when i run statistics it says request timed out

[wind prawn]

Definitely.

[wind prawn]

I suppose you won't get banned for a VPN yes?

[onyx delta]

no

i use one for ranked in EU

[wind prawn]

Splendid.

[mild lodge]

how did you fix it?

[errant thistle]

I got banned for no reason
I swar i didnt hack or cheat

Help staff

[wind prawn]

It eventually went, but I'm still having wrong server region problems 😂

[odd vapor]

here

@wind prawn

[wind prawn]

Might wanna launch it again. Try doing that

[odd vapor]

i did it just now

nope

[wind prawn]

It did that for me multiple times but I eventually launched it again

[odd vapor]

:/

[odd vapor]

k

[wind prawn]

Specs?

[odd vapor]

ryzen 3 3200g 16 gb ram

128gb ssd

isnt that enough for pubg

ig it is

[wind prawn]

It's enough. The SSD is a bit worrisome but should work fine.

But yeah, try launching it repeatedly.

[neat saffron]

Don't blame your Pc bro

The game is just bad optimized

[wind prawn]

Yeah.. there's that too! I run a 5950X + RTX 3090 with 32 gigs of RAM and it runs horridly as usual.

[odd vapor]

hm

[odd vapor]

lemme try

[odd vapor]

ye ik its hard to optimize in ue4 i am a game dev

[wind prawn]

Definitely. I'm a 3D artist and I know how painful it is to optimize UE4 games.

[odd vapor]

yup

the engine adds tons of post proccessing and stuff

which makes it harder for a normal pc to get atleast 20 to 30 fps

[wind prawn]

Yeah... 😓

[odd vapor]

something is happening

sUsSi among us

[neat saffron]

Nah it will crash

[errant thistle]

No one is helping me 😭

[odd vapor]

:/

[neat saffron]

Same happened to me

[odd vapor]

sed

[neat saffron]

What is the problem? 🥺

[errant thistle]

i am banned for no reason i didnt hack

[wind prawn]

I'm not sure how do we help with ban appeals.

[errant thistle]

Where are the admins

[odd vapor]

ok i will suggest u to join from new account

until the ban is over

[errant thistle]

Ok

[odd vapor]

then report false ban

[errant thistle]

Yea i am gonna report

[wind prawn]

72 hrs isn't that long anyways

[errant thistle]

My textures werent loading i was under the map

Then it banned me

[odd vapor]

i increaced priority

[odd vapor]

:/

thats a dumb ban

[wind prawn]

F

[odd vapor]

its stuck

not even taking cpu

:/

F

bruh

this much time for this?

[bold tiger]

🤣

[bold tiger]

problem is the async not the textures/effects/rendering only

[odd vapor]

ye

[wind prawn]

Yeah the async framework is questionable

[bold tiger]

never wtf with this setup you get 1440p -> 144-165hz
if not fail with windows

[wind prawn]

😂

[neat saffron]

Lol

Huh?

I thought this is the best build

It was

Now there'a intel with 12th gen

But 5950x with 3090

Bro

[bold tiger]

pubg only uses 4 cores real what do you think xD

better is a cpu with 4 cores -> pro core 20-40ghz

[neat saffron]

Yeah get a 4 core cpu just for pubg

Big brain

[bold tiger]

yes

50 ghz pro core

and you fuck this engine

[neat saffron]

🤨

[bold tiger]

better a direct a NSA CPU -> 14k clock pro core

you would then still have desync because of async but maximum fps of gpu and maximum of performance frametime possible

[wind prawn]

Yeah. I play on 1440p too. Sure I get high fps in moments but 🤷

[mild lodge]

no one is healping me whit delay

[bold tiger]

for delay?

[mild lodge]

yes

[bold tiger]

better is a 240hz monitor and 240 fps on 1080p

I don't see any other possibility

144hz -> 16-18ms
240hz -> 4-6ms

[mild lodge]

dude i have 60 hz but i have 120 fps somehow but 50 ping and delay

idk how to fix

[bold tiger]

what kind of delay is that?
input lag latency would be too generalized

[mild lodge]

idk

when i pull the mouse it stays for 1 sec and it just gets rotated

[karmic smelt]

pubg freezes after every game any help?

[viral monolith]

Yh kicks if afk

[prime vortex]

XD?

[uneven kernel]

Restart the lobby, if you stay afk in the lobby you get this

[prime vortex]

i cant even get into the game xd

[viral monolith]

why does this error popup everytime i open pubg? i've already reinstalled it and i verified the files on steam too

[viral monolith]

help my pubg is stuck in this loading screen

[meager reef]

TDM mission doesnt want to actually complete, Ive played 2 games with other having 23 and other 10 kills and it just doesnt want to work

[maiden wagon]

Happens to me too :/

[wispy pebble]

solution for Game slightly freezing ? i have HDD

[viral monolith]

ever fixed it?

[maiden wagon]

No. I reinstalled windows and keeps crashing. Something is wrong with the game.

[neat saffron]

As long you have good cpu, and gpu, you don't have to worry about it, the game is just bad optimized

[wispy pebble]

i have CPI and gpu in the recommended also 16 Ram

but i have HDD instaid of SSD

@neat saffron

[neat saffron]

What gpu

And cpu

What freq does your ram have?

[wispy pebble]

2600

ram 2600

@neat saffron

[neat saffron]

2600 mhz, wow...

[wispy pebble]

bad ?

@neat saffron

[neat saffron]

Kinda

[wispy pebble]

2667 to be exact

[oblique granite]

it your ram has low CL then you are good enough 😉

• it depends if you have single or double stick

[neat saffron]

Yeah but if the ram sticks have diff latency then

[oblique granite]

bios will load them to highest one so they will be fine

[neat saffron]

Ehh..

[wispy pebble]

double and same freq

[oblique granite]

I know now what did you mean

2666 / 3000 / 3600

[meager reef]

Do you know if quad sticks have a benefit over dual?

[stiff plover]

dual better than quad iirc

[meager reef]

then how does it make sense for the very over the top high end pcs to have 8 sticks of ram

[oblique granite]

More data can go through them so yeah

[meager reef]

So dual ram isnt better than quad

[neat saffron]

Eight channel

More memory

For editing apps

There you need a lot of memory

Sometimes even 128Gb of ram is not enough

https://youtu.be/7iwgyzX-76g

[terse echo]

i bought pubg battlegrounds+ when i pressed authorize i quickly hit cancel because i realized the billing information was wrong (it came thru my steam wallet tho) i recieved it by my purchase hisetory says "We were unable to get information about the current status of the items in this purchase from the game's item server. Try again later if you'd like to see more information about this purchase." i waited about a day and still the same

[stiff plover]

because 256gb>128gb

but 2x16>4x8

[round zinc]

game crashes to desktop with no error when getting close to the ground while parachuting, driving too fast . it does not create a dump file it seems, there is no crashes file in appdata . any ideas?

[smoky plume]

same issue here!

[round zinc]

how is yours same issue when you posted the error you get

[stone flume]

😩

[ashen cove]

this game is always broken lmao

[undone vessel]

umm do any of u guys face low fps problems on miramar

coz i get like 75 - 90 fps on all maps but only about 30 on miramar

[meager reef]

That doesnt really make any sense

[undone vessel]

anyone?

[stiff plover]

Well only the very high end motherboards (ones with 8 dimm/ram slots usually) have quad channel capabilities, so 2x16 or 4x8 will both run in dual channel mode, meaning the same performance, but with 2x16 you can just buy another kit if you need more ram, whereas with 4x8 you will need to buy 2 kits of 2x16

Although 4x8 would be much better than 2x8

There's also a lot of other factors such as single/dual rank (NOT channel), frequency, and cas latency which will have much more of an impact.

[mild lodge]

ay

still having delay

[meager reef]

Yes so your point is that 2x16 is better than 4x8, I knew that, but its also cheaper to buy 2x8 when I had 2x8 and needed more ram than buy 2x16 and dump my old dimms

4x8 helps me in rust because I neede more ram, my original question was whether it will also help me in pubg

[viral monolith]

Hey guys, can somebody help me please who knows what exactly can cause PUBG to stuck on black screen after startup? I updated steam, the game, my graphic drivers, disabled startup programs and looked for disabled files in the antivirus app...nothing..still wont work after 3 reinstall and 5 game file integrity stuff

[marble stone]

Anyone in here cant start the game as well? I am using Bitdefender and since today the game just insta crashes when tryin to start it. I am mentioning Bitdefender since PUBG had issues with it before

[urban tiger]

Hey Everybody, can anyone of you help me? Everytime i start the game it crashes after PUBG logo, tried everything reinstall, please help me.

[marble stone]

I have the same dude

[viral monolith]

My game just stucks on black screen and emits a static screech

like those old military radios

[urban tiger]

what crash you get guys?

[marble stone]

Exactly the same, I got it to work though. Reinstall your Nvidia drivers (tick fresh install in the setup) and try to start the game BEFORE discord. That seems to help as well. Otherwise see if you have Windows Updates queued

[urban tiger]

thx

[marble stone]

let people know if it worked

[urban tiger]

kk

[craggy crane]

6th time and counting

[noble dune]

on pc , if enter in pubg

[urban tiger]

@noble dune can you dude help me in a pm?

[noble dune]

idk what happened you game

maybe check you local files whit steam

[urban tiger]

did that already

[noble dune]

search on youtebe " games : error Our enginner will look into problem "

[zealous heron]

Hi, does someone know how to fix this issue https://cdn.discordapp.com/attachments/777327381899247627/933294722364104704/unknown.png

[kind hornet]

Black screen yet

Anybody who knows direct x problem or what ?? It is

Pubg developers some of us r getting this it's a big it seems our GPU can't render it

[neat saffron]

This pubg problem

Not your gpu

[kind hornet]

@neat saffron any solution or how to report

!

[neat saffron]

There are a lot of solutions, but even if you can fix it, another problem will appear later

Is bc the game is bad optimized

[kind hornet]

@neat saffron soo basically game is glitchy

[neat saffron]

Yea

[kind hornet]

Not the pc

[neat saffron]

Very buggy

[neat saffron]

No

I mean

Your Pc is ok, but the game is buggy

[kind hornet]

I just wanted to play taiggo map

It's not in mobile still

Or see changes in map in pubg pc

But bugs wayy as shit

Anybody got fix to it plz send or dm

Pubg PPL do something man too much disappointed

[wanton epoch]

Game crashes on launch a lot when OBS is opened.

[zealous shadow]

so play on PC??? i dont understand the issues youre describing haha

[viral monolith]

then try to open PUBG first then OBS

[neat saffron]

Why you open OBS then?

Go in task manager and disable it

So it wont open at the startup

Only if you open it manually

[viral monolith]

Just use instant replay or medal

Less demanding

[kind hornet]

@zealous shadow the game works fine but when start training and enter it shows black screen as it's a bug problem fix is not found yet

[quick chasm]

Please go through the connectivity troubleshooting guide:
https://support.pubg.com/hc/en-us/articles/900002205766-GENERAL-CONNECTIVITY-GUIDE

That looks like a connection related issue. A player noted that they were able to fix the issue by switching their network by connecting to their mobile hotspot which indicates an isp routing / connection issue.

[keen steppe]

That screen doesn't look black, its all cloudy. What you need to do is clean your monitor and overall keep your home more clean from here on.

[keen cave]

how to fix black screen on launch

[prime vortex]

i did all of that, i have the same issue and it still doesnt work ^^

[hoary fable]

pubg crashing issue...tried everything I could...nothing works...after 5 mins of gameplay game just crashes and says unknown issue...started happening after latest update
please fix your game...thank you

[pulsar briar]

Hi all. Can anyone tell me the reason why my PUBG every time is loading so long to the match? Sound is loading correctly but video a lot longer. My PC spec:
R9 3900X
RADEON RX 5700xt
32gb ram

[neat saffron]

Wow

The problem is the game

Is bad optimized

And buggy

@pulsar briar

[final pike]

hi guys. just wondering if there's a solution.

so basically, i put Instant Replay on from Shadow Play. I was having issues with stutter/lag, to the point where I couldn't use ALT+Tab properly. I was assuming this might have to do with DX settings, as I put DX12 on. so, I put DX11 Enhanced on, restarted, still the same thing. the same is also true for DX11.

I tried other games like CSGO and HLL with Instant Replay on. no issue whatsoever. so it's clear that PUBG is the problem.

my specs are:
i9 9900K
2080 Super
16GB RAM
using 3TB HDD for games

is there any solution for this? otherwise i will report it on #735310727082016839

[brisk field]

ssd or HDD?

[pulsar briar]

HDD and I already find answer on other general chat chanel but thanks bro👍

[trail ice]

Every time i launch pubg my internet only on my pc goes out. This only happens with this game and yesterday it worked but now its doing it again

[oblique granite]

Check drivers

What to do then i have black water in pubg? I can't find answear at my own.

[lapis token]

Character creation screen isn't loading at all, any fixes?

[austere wolf]

How to fix this?

[prime vortex]

deinstall the game and dont play it

cuz the game sucs

sucks

and they will never fix it

[silver solstice]

I am being tormented by this game, i cant even install it. when it installs it cant initialise and BE says it blocked the loading of the game file that steam created and named. i dont know what to do.

I have verified files and reinstalled 3 times now. all drivers up to date and nothing done to properties of files. fresh from steam install and BE blocks the game exe from launching. What is this?

[craggy crane]

I tried this but still, the game doesn't go past the character creation screen

[vernal gazelle]

any one elses game keep crashing over and over again? verified game files, rebooted everything seems fine

except for the crashing, any advice?

[lapis token]

I went in %appdata%, Local < TslGame < Saved < Config < WindowsNoEditor < deleted GameUserSettings.ini, and then verified the game files from steam and then ran the game

[vernal gazelle]

I'll try that

it seems to keep happening when I tab for inventory

wait, gameusersettings has all my keybinds and graphics in there right

[craggy crane]

there are two game user settings

which one do i delete

or do i delete both?

[lapis token]

the backup and the regular yes, i dont know of any different side effects

[craggy crane]

did it work for you tho

[lapis token]

yes

[craggy crane]

welp

im still having the same issue

[lapis token]

turn steam off in task manager and reopen?

[craggy crane]

it worked

tysm

[midnight halo]

@vernal gazelle i had same problem and i disabled Welbia anticheat and the game stopped crashing

maybe that will work for you too

See the Windows event viewer after the game crashes and if it shows ulcr_pubg something like that then welbia is the problem here

[midnight halo]

shit it started crashing again ... and it always crashes after certain amount of time

wtf is this shit

this shit game is unplayable 😄

very good bluehole ....... 3 crashes in same game after 2minutes 😄

and they wonder why this game is dying 😄

[oblique granite]

Most of the time it is because of your hard drive, Drivers or ram

[neat saffron]

Or the game

[midnight halo]

yeah 😄

its game

others games run fine

[neat saffron]

Yeah

[near patrol]

Game freezes when loading replays since patch Jan 19th

[midnight halo]

i get into the and after 2min it crashes 😄

[midnight halo]

lets go 😄

[bold tiger]

@solid stratus Stop give false info
https://www.twitch.tv/videos/1268729597

[solid stratus]

never did give "false info"

[zealous shadow]

who is the cheater?

[dense glade]

Changquing******

Is the name of him

[zealous shadow]

oh yeah fair, that was a little weird

[verbal sequoia]

my pc very hot when i start pubg

rat almost die

he live inside

[indigo glade]

yeah mine died too 🤣

[verbal sequoia]

why pc smoke

[indigo glade]

he addict

why i have only 30fps on ultra??

pls help

[zealous shadow]

what graphic you hav?

i have gtx 2 and i get 50 billion fps on bstest seting

[indigo glade]

i have the rtx 3090 i bought from wish

[verbal sequoia]

i used it as thermal paste

[zealous shadow]

no thermal paste

[verbal sequoia]

i let it get hard for like 2 days and then suck the cooler on there

*stuck

[indigo glade]

my first pc build what do you think

[verbal sequoia]

why am I getting low fps?

[zealous shadow]

this is mine the case was a bit small

[verbal sequoia]

case is useless!

[zealous shadow]

yeah i did this instead

50 bilion fps

[indigo glade]

got my rtx 3090 from wish. Really fast shipping and surprised by the amount of frames i can see now!

[verbal sequoia]

0fps?

[indigo glade]

awww so cute rat you have😍 😍 😍 😍

[verbal sequoia]

yes his name george

[indigo glade]

now that he is stuck you could be a big brother and you know 😉

[mossy apex]

How do you fix stuck on installizing screen issue?

I have a rtx 3070 ryzen 9 5k series with 16 gbs ram 1 TB storage

[exotic locust]

Can someone please help me ?
im having black screen when i start my traning !
use a lot of tricks but wont get help my anything ! i need badly help 🥲

[prime vortex]

should i run steam as an admin after i verify files

[ionic timber]

I got problem with crashes for no reason. I am jumping of the playing and while i am playing it just crashes

[keen steppe]

Did you look at the trouble shooting guides?

[ionic timber]

where are they? @keen steppe

[keen steppe]

Everywhere

[ionic timber]

Yeah... i need help with my prob rn

@keen steppe

[keen steppe]

You need to do the work yourself.

You need to consult Google.

I have given you all the tools.

[ionic timber]

😦

[keen steppe]

Google.com

[soft grove]

wtf

[pulsar skiff]

what can i do with my sector problem Winchester

[pulsar skiff]

anybody ?

[brisk field]

sector problem?

[pulsar skiff]

yes i have

[brisk field]

what does that mean you have sector problem with winchester?

[pulsar skiff]

my machine the collection place of a game sector wrong

[brisk field]

are u telling me you don't have enough space on your harddrive? Then you you have to uninstall other games first

[pulsar skiff]

i have enough space but look my before send image client not responding error

[golden fossil]

guys, can someone help me? im having gpu issues when playing pubg

i have very low gpu usage

and cpu usage is like triple of gpu

when i watch other ppl play pubg they have 80%+ gpu usage

some even have 99%

and mine barely hits 40

most of the time im playing with 30% usage

[craggy crane]

if your cpu is not powerful enough your pc wont be able to max out your graphics card fully

also called a bottleneck

whats your cpu and gpu

[ivory quiver]

https://media.discordapp.net/attachments/876106737713811487/933763024374861884/unknown.png?width=1202&height=676

hey any help

2060 i9 9900

yesterday like 200 fps

now 30~~

idk why

[craggy crane]

did you on vsync?

or anything

check if you are playing on the right resolution

[ivory quiver]

had same issue year ago

going install win 11

[golden fossil]

gtx 1080 and i7-7700

shouldnt be bottlenecking

[craggy crane]

is it the normal one or the K version

anyways i think its a great pair

really weird its dropping to 30ish

[golden fossil]

normal version

they are a pretty good pair

when i alst played

1 year ago or something like that

i used to have 150+ fps

constantly

now im barely getting 100 in open fields

in cities i have like 70 80

and whenever fps gets low

gpu usage gets low as well

when i have high fps

i ahve high gpu usage

i really dont understand this

[neat saffron]

NO

DONT

It's trash

[neat saffron]

You don't have bottleneck

Is the game

[golden fossil]

:/

rly sad

fps used to be 200+

[red dirge]

https://cdn.discordapp.com/attachments/821848829921067028/933713626953560155/unknown.png

[keen steppe]

Literally says: reinstall required
Verify game files mate, if that doesnt help, uninstall and install.

[red dirge]

it doesn't work 😉

[soft grove]

doesnt worth it

[lean halo]

anyone can help ? trying to solve it with pubg support but after 4 days telling me doing shit still cant play after a while

[odd pewter]

Have you tried to verify the game files in steam?

[vale grove]

as i open the game it shows this @lofty briar

[ivory quiver]

Yup xd

Atleast everything works fine

[vast vapor]

That looks more like a Windows or hardware problem than a PUBG issue.

Try going into your BIOS and running the memory tests, for starters.

[vale grove]

i just bought it bro like 3 days before

does this get ok if i verift

[vast vapor]

(I had something similar happen to one of my new PCs, and it turned out to be a fan/heat issue.)

That's about the extent of my ability to help; hopefully someone else who's seen a similar issue before can offer some advice. (But probably nobody here will be as well equipped as actual PUBG support to help you. So if they weren't able to resolve the issue, it probably goes beyond the game.)

[neat saffron]

Run troubleshooting

[vale grove]

how to ?

[neat saffron]

When you open the Pc you have to press a key

F11 for example

Depends of your motherboard

[vale grove]

oh mine is f12

and f2

both

BIOS system settings right ?

i troubleshooted , now its saying out of video memory try lowering the resolution

bruh

i hate this game now

[wanton epoch]

game crashed again (12)

game crashed again (13)

[oblique granite]

yo folks so what I had was flickering and not stuttering so i have found out that I can install reshade to fix that problem but is it not banable?

So I have found out that it was banned 😭

any other option to fix flickering ?

[ashen geode]

Hi, any ideas how to join? for me the join event button is greyed out 😦

[charred junco]

Hi guys I just installed PUBG on my PC and when I lunchef it the 1st time some hunter thing couldn't install when I clicked on learn more it said I needed to turn off core isolation so I did and restarted my PC but now when I lunch the game it just goes into a black screen for like 3 to 5 mins and then back to my desktop pls help

[charred junco]

It's xhunter1

I uninstalled it from c/windows and deleted the registry

Is there any workaround to this

[neat saffron]

Reshade is if you want shaders, and no it's not banable, i've used it for months

Idk if is banable for pubg, but i used it in other games without any problems, i asked some devs and they said it's not banable

[lofty phoenix]

can't claim rewards for 1hr play

[modern sierra]

i cant see whether i have played an hour apparently there should be a attendance stamp according to small print(You can check whether the required play time has been accomplished through the attendance stamp on the event webpage)

[wanton epoch]

game crashed again (13)

game crashed again (14)

[terse jolt]

Hey guys i need your help. idk since when i think it started today: Everytime i'm in my inventory or i press ESC and in the Setings my FPS's dropping to 6. Even in the Lobby but i was able to Fix the FPS problem in the Lobby but now i can't loot really and go into my Settings because they are only at 6 sometimes 3 FPS

[wanton epoch]

game crashed again (15)

@lofty briar @quick chasm what's going on with this game? it keeps crashing mid-game

game crashed again (16)

[uneven kernel]

Verify your game files, restart your PC or check the running applications in background. It seems like you're the only one to be having this. Also try sending a ticket with crash log file.

[wanton epoch]

3 of my friends experiencing the same thing.

[neat saffron]

The problem is the game

[wanton epoch]

what's your specs? turn off character preview in the inventory

[terse jolt]

It's working now. Someone told me i should deactivate the Full Screen Optimisation and it worked

[wanton epoch]

grape! 🙌

[golden fossil]

is there a way to fix low gpu usage? its not bottlenecking so thats not the issue

[neat saffron]

If it's pubg based then you can't do much

[neat saffron]

Update your drivers if you didnt

Maybe you need a clean install

[fierce vigil]

When im driving vehicle, my health bar isnt showing ??? Did i turn something off or is it a bug? o.O very annoying

[charred junco]

Hi guys I just installed PUBG on my PC and when I lunchef it the 1st time some hunter thing couldn't install when I clicked on learn more it said I needed to turn off core isolation so I did and restarted my PC but now when I lunch the game it just goes into a black screen for like 3 to 5 mins and then back to my desktop pls help
It's xhunter1
I uninstalled it from c/windows and deleted the registry
Is there any workaround to this

[oblique granite]

Check if you have all drivers for w 1 1( since you upgraded or installed it lately). I would say check if Windows is not corupted also reinstall GPU drivers. Did you optymize Windows? Maybe try to switch on what you turned off.

There is Command for cmd that fill check your system and Fix it of needed

Also veryfi game filles ( click on game if you have it on Steam and go to swttings because maybe you are missing something and that is why game doesn't load

[shadow silo]

hi can anyone help me with this crash i can not find a way to solve it

i launched the game only for 1 time and from then it crashes when launching

[uncut nebula]

serious question: do all the new players have a boost or a buff or are they all cheating?

[vapid trail]

1. Choose Property of TslGame
2. Run This Program In Compatibility Mode For: Windows 8
   *Try This. It Worked For Me

[buoyant meadow]

it says that its claimed but its not, whats the problem