Ok, happy gaming :) @unborn granite
#๐คโcommunity-troubleshooting
harsh ferry
acoustic portal
i have map problems on computer. i tried openglx , directx , all is same.
celest panther
Can you be more specific about the issues you are encountering @acoustic portal ?
@harsh ferry That issue should be resolved now. Please try again and let me know
harsh ferry
Works fine now, thanks @celest panther
soft monolith
Without pinging anyone, has there been any movement on fixing the SMS issues for Canadians and some US? It's been dragging on for months and the forums and responses to emails have dried up completely from PUBG.
still have friends that can't authenticate on phones from carriers they've been on for 10 years, so we can't play ranked at all.
frosty coral
So is all the PC stuff coming to Xbox in the new Xbox?
Cuz every game I've played has all the same stuff between all devices and pubg is completely different on all devices
timber arch
hello, i am have a laptop with 1050ti, intel core i5 9300h, 8gb RAM. Im cant join the game, infinite loading, help pls
ripe copper
anyone having problems partying up on the test server?
golden gust
hello, i am have a laptop with 1050ti, intel core i5 9300h, 8gb RAM. Im cant join the game, infinite loading, help pls
@timber arch have you tried doing a clean install or verifying the files?
timber arch
@timber arch have you tried doing a clean install or verifying the files?
No, ok, i will try
golden gust
No, ok, i will try
@timber arch let me know how that goes ๐
minor pasture
Please have only one request from you , first bring back the old Erangel map and do not change Sanhoku , sob the game as 1.5 years ago , you update and add weapons , the number of players changing the map 4 thousand or 8 thousand decreases, please do not.
simple shuttle
Hi, so i applied for anti-cheat initiativen can i know is i am reviewed or approved?
celest panther
Applications are being reviewed. If you are accepted then you will be contacted
high niche
Game keeps crashing deep into ranked matches. I'm on Xbox One. I crash running. In the middle of driving at high speeds for 1 minute or more. Them on top of that I get RP taken away from me? It's not right. Then the game takes so long to load back up you're already dead before you can get back in or it gives an error when you try to get back in. I like playing this game but this is starting to piss me off and it's taking longer to rank up while I'm hemorrhaging points due to crashes. Smh. I've tried every reset method I could find and I'm still having this issue. I have a solid state external drive and I still have the issue. Do the dev's have anything lined up as far as a fix?
celest panther
We're aware of the reports from players relating to crashes and it is being looked into
candid shale
Guys i got 2030 ban main account !!!!! Without anyhacks or Root Or jb device help?โน๏ธโน๏ธ
@tencnt
@pubg help
arctic ginkgo
Who know PUBG account unblocking team
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
wanton pilot
Still getting completely ignored here
Been on the same connection for over 2 years, sudden issue in the last few weeks
Game is unplayable
celest panther
After looking at your thread, I would suggest contacting our support team for further troubleshooting as there isn't any further assistance we can provide here
regal vaporBOT
wanton pilot
@celest panther Best way to do that?
Forums are closing down and they say come here
celest panther
The link above takes you to our support teams page where you can raise a ticket ๐
soft monolith
So, since it wasn't ever addressed either on the forums or previous post, I'll ask again: is anything being done about the SMS approval issue where people can't get access to ranked because the SMS system is broken?
Several folks have gone weeks/months trying to resolve it and bluehole support has gone radio silent and started just closing the tickets instead of addressing it.
celest panther
You are going to have to be more specific.
soft monolith
It's pretty well documented on forums: https://forums.pubg.com/topic/404438-sms-authentication-not-working/.
But, since forums are shutting down and tickets are going unanswered (and being closed because they've been open for months), not sure how to continue to track this issue until it is fixed.
Since a person is required to input a phone number to be verified for ranked play, they rely on being able get that verficiation or not play ranked. Several people in Canada (in paraticular) and in some parts of the US cannot have number authenticated. I have a friend in my group that has had the same cell number on a national carrier in Canada for 10 years (it's not a prepaid) and has been trying for months to get it resolved. His daughter, with the exact same phone, on the same plan/carrier had no issue.
So, coming to discord to see if it's something that at least can be checked on here so that hopefully when S8 starts we can play ranked as a group finally.
celest panther
Can you give me the ticket number of the last one you raised?
soft monolith
I can get it from him, sure (trying to help him get it answered here).
celest panther
Sorry, are you speaking on behalf of another player?
In cases like this we should be speaking to the person affected
soft monolith
yes, I am. But, I can suggest he come here as well. But, also, he isn't the only one. This is a bigger issue than just him, but I'll direct him here.
winged ridge
@torpid finch dude wrong place this discord is for pubg pc. Look for pubg mobile discord I m sure they will resolve your problem.
marble root
hello , i needed a little help here . PUBG Banned temporarily in here . can anyone guide me how can i play using some vpn ????
unique jackal
is it any resourcepack available to get pictures from pubg, or more accurate the ranks? Im working on some sideprojects and wondering if its any "officall" file location that those pictures could be downloaded from?
idle tree
The official 'api-assets' github has plenty of assets - including ranks, etc (https://github.com/pubg/api-assets) :)
@unique jackal
unique jackal
@idle tree tyvm ๐
floral pulsar
hi i need a little help. Yesterday i had my game crashed while playing pubg on gameloop emulator and after that it didnt start at all and i uninstalled did everything but no use. Now i have a issue that when ever i try to log in its says " Network or Account error. Please logging into Google play before trying". although its logged in in google play. Any help? please
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
dense ocean
Why is FPP Ranked not working but TPP is ๐ข๐คฎ
viral monolith
Joni
wooden fractal
Can someone make me understand why and how i can fix this please .
Right, i know desync and all that is terible in this game but why the game is not detecting as hit when obviously the player is there on my screen and bullets just go trought him. I know pubg has client side hitreg detection so at leas blood splaters shoud shown and I would understand that was a server side desync... the problem is that this has ocurred for the last few months or so and I find very dificult to win 1v1 fights. feels like I allways need to shoot more than 20 bullets to kill someone where I die in 1 ms from everyone that starts shooting at me . nobody misses me lol
I have tried to play with a VPN a couple a days ago to give myself artificial latency from 30 to 45ms and it might be placeboo but it seems day and night. i can kill someone in few ms and players actualy miss me :)https://www.youtube.com/watch?v=thWyCk_ulwc
Idk if you still use the forums but I can't make a post on reddit, it gets autoremoved
idle tree
The replay system is super inaccurate. Anyway, the second guy you hit twice when he first peaked, and then hit in the arm with your third shot
wooden fractal
And the rest of the shots ? In chest and torso?
idle tree
Only three shots actually hit. The rest missed
As per the blood-splatters
Like i said, replay is super in-accurate. It looked like you where hitting him in the end in the replay, but the replay isn't a 1:1 playback of what happened
If you had a clip of it happening that wasn't a replay; It might be a different story
wooden fractal
Ok. Thanks for your time
lapis pecan
So here is my deal. I've submitted several tickets, created a post on the forums (now they are dying so no hope there), even messaged on facebook. I've received no emails or updates on the problem either. WHEN WILL THE SMS AUTHENTICATION BE FIXED. I literally just had to do a verification to post on this discord, I don't understand how this can still be an issue after so long, with no updates on the situation. Why is this not a top priority thing? It's more like, "oh let's add another train track to a map, that'll make players happy". Meanwhile, the people I used to play with are ranking up and I am not able to at all, on top of any of the rewards available for ranked play only. I refuse to play against bots as well, because none of the people I used to play with play normal mode now. Even IF I can somehow play ranked one day, all my teammates are already so far ahead that I won't be able to play with them until I can rank up to their level. PRIORITIES PLEASE. Get them in order. I understand there are teams for different things, but maybe throw a few more onto the team that is supposed to be handling this? Or get a new third party company to manage your sms shit.
idle tree
Some things are beyond the control of PUBG Corp at times
warped yacht
the heck.. my game crashed 3 secs into the match ๐คฌ
why is it crashing this often like ever before
celest hare
Can we submit cheating reports yet? I have a youtube video I made from replay of a player I'd like to report. Thanks for your help combatting cheating
scarlet cedar
any new info on buzzcrash to dashboard on xbox? happens to me after 4/5 hours on pubg.
one s with ssd
viral monolith
Hey i think this might be some sort of scam for pubg can anyone help idk much about pubg i just bought it yesterday
https://gyazo.com/8608bfaaa4ddb887216a41ad43b7694a
https://steamcommunity.com/profiles/76561198914777060
fair comet
is ranked matchmaking down for PC fpp NA? waited 30 minutes and 20 minutes with no connection.
frosty coral
Thanks for the help like usual
golden gust
Lmao
It will likely come to console, just at a later date
Iโm not entirely sure though
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
left kelp
guys i am stuck in this screen pc.I have tried re installing and so but nothing is working
i can still acess the game menu but it usseles
frosty coral
It's gonna be great if pubg does PC crossplay
quick spear
I'm having problems to login with Facebook.
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
coarse junco
See above. PUBG Mobile is from a different company, we can't help you here @quick spear
quick spear
Please give some way to solve the problems.
left kelp
This is not a pubg mobile server
celest panther
@quick spear As you have already had explained, this is not something we can't assist with here. Please join the discord linked above for any support related to PUBG Mobile.
frosty coral
Is console gonna get all the PC customs and sandbox mode in the next patch?
celest panther
Additional custom match settings are being worked on but they won't be in the next update.
strange geyser
Hey, I just installed the game again after not playing it for like 2-3 years and even though I have 120+ fps it feels like 35-40.
jovial pond
when y'all changing the season crate it been the same since the release vikendi
unique bone
Any GM or staff online plz? I need help, i cant log on my account today. And i am a 3500 hours green player. Plz help me and ill do anything for this
stiff bear
Any of the devs come in here I can't even get PUBG to launch on my machine
Just click the icon and it does nothing. Tried reinstalling visual c++ and net runtimes reinstalling the game to a different drive and doing steam integrity check.also tried disablikg windows defender.game is useless atm
queen sequoia
kindly how i report player which making alliance in classic solo please hope i can get best why because i have a video and i see many player the make alliance in solo mod in platium tire need help please.
celest panther
\@queen sequoia Please do not spam
@unique bone Which platform do you play PUBG on?
whole comet
I am a new member at PUBG. I have purchased and downloaded the game on Steam. While, installing the game, BattlEye Launcher fails to install BattEye Service.
Can someone help please?
celest panther
@whole comet Please see this FAQ from battleye regarding your issue https://www.battleye.com/support/faq/
viral monolith
May I ask where I can report hack sellers?
can I ask if we can also send an email to pubg??
obtuse oriole
So, literally. Game is crashing, freezing my screen, 9/10 times this happens on Miramar. Never in TDM etc. Often while driving. I need to restart my computer to be able to play again. Any1 had the same problem and have a solution? Since PUBG is quitting their forum/community. Where can we even now report in theese faults? are they leaving their own game?
hasty violet
Why are all the EP stuff in the store so expensive?
I won 2000 points, but I cant even purchase the cheapest tshirt with those points.
I dont get the point in why the rewards were so low, we purchased stuff to even get tickets to bet.
If I cant get 1 thing with a small win, what motivates me to participate again? Nothing.
viral monolith
May I ask where I can report hack sellers?
can I ask if we can also send an email to pubg??
@viral monolith
์๋ ํ์ธ์!~ #๐คโcommunity-troubleshooting ์ฑ๋์ ์ง๋ฌธ์ ์ฌ๋ ธ๋๋ ์์ด ํ๋ ๊ด๋ฆฌ์ ๋ถ๋ค์ด ๋ต๋ณ์ด ์์ผ์ ์ ํ๊ธ๋ก ์ง๋ฌธ์ ์ฌ๋ ค๋ด ๋๋ค. ํน์ ํตํ๋งคํ๋ ์ธ์ดํธ๋ ์๋ฒ ์ ๋ณด ํ ๋ ค๋ฉด ์ด๋ค ํ๋ ํผ์ผ๋ก ๋ฌธ์๋ฅผ ๋๋ฆด์์์๊น์?~
regal vaporBOT
Please use English in this channel, thanks!
viral monolith
Yes sir~
formal gull
Hello everybody I have problem only in PUBG when i am playing my game just frozes and my pc whole frozes I cant do anything open task manager etc.I would be thankful for any kind of help because I am not good around computers and i searched on YT i couldn't find any solutions.
stiff bear
Doesn't anyone know how to fix the game won't launch issue on PC.
regal vaporBOT
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
celest panther
I recommend running through our troubleshooting guide
stiff bear
I did lol. It isn't my machine it's the game clearly.
I'm tech savvy dude been building PC's for years.
celest panther
If it were specifically a game issue then everyone would likely have the same problem. Chances are something you have running in the background is terminating the process.
Close down everything in the background that isn't steam and try again. If it launches, slowly relauch things until you find the conflict.
stiff bear
Lol ok every other piece of software I run works flawlessly
Does pub g produce logs I can analyse upon execution?
celest panther
If its crashing then there are logs that are generated.
stiff bear
This is the only game that people seem to constantly have issues with, terrible coding.
celest panther
I recommend following my suggestion first, then we can explore alternatives.
stiff bear
So I've gone through all the steps in your link I've shit down all running background programs and still no launch
Windows blue progress circle starts for about 5 seconds then stops with no PUBG process running anymore
Battleye launcher starts then dissapears.
celest panther
Can you confirm your OS version and build number?
stiff bear
win 10 20170.1000
celest panther
That sounds like an insider build?
celest panther
That is most likely the cause.
In the past its been related to battleye and how they update it based on windows versions
celest panther
PUBG doesn't officially support the insider builds of windows, so experiences may vary from system to system.
Release builds shouldn't present an issue. If it does, we can investigate further.
stiff bear
is battleye getting updated along with the next pubg update
hallow hedge
I've always wondered, how is intenial teamkilling actually beeing handled?
celest panther
Thats a question you would need to ask battleye im afraid.
@hallow hedge If you have evidence then please report it. We will take action accordingly.
celest panther
I can't speak for other games im afraid.
As I said before, how other games perform or act isn't important in this case as they are not PUBG.
If you google "Battleye windows insider builds" you can see a history of issues related to unreleased builds of windows and their interaction with anti cheat systems.
stiff bear
Lol time for a refund then.
Oh and btw it's nothing to do with the build of windows because I just tested it on my laptop which runs the exact same build of windows .
frosty coral
Just make a pubg 2 for the new Xbox and build this from the ground up instead of a copy and paste from the DayZ mod
That's why the coding is so shit but the devs don't want to do that
stiff bear
Yep well I'm done with PUBG , such shoddy coding. Bye y'all
frosty coral
Just make a pubg 2 in general
celest panther
@stiff bear Either its related to an unsupported version of windows, or its related to how your PC is configured. Either way, any support we can offer is limited when running insider builds of windows.
I do hope you manage to resolve the issue and return one day ๐
weary warren
@frosty coral Please do not use this channel to make general complaints, it is for troubleshooting only.
frosty coral
I'm not making complaints I'm making a suggestion to make the game better.
celest panther
Suggestions should go into #207019048607678464 as they are not related to troubleshooting.
fair comet
what's the status on ranked fpp na at the moment, are people able to connect?
idle tree
If people we'rent able to you'd be seeing a whole lot more complaints in this Discord haha
fair comet
last time this happened (friday i think) there were no messages. and a response 6 hours later from someone that said it hasn't been working all morning. so unlikely there will be a flood of messages
no chatter about looking for ranked in #๐โpc-na-lfg so i think it's down for now ๐ฆ
idle tree
I doubt it's down
fair comet
why?
i'll try again and update everyone on the status.
fair comet
still down at the moment. let us know when you can connect to fpp na ranked @idle tree thank you
lapis pecan
Wow, no response even here about the SMS problem
Good to know it's being ignored completely
marble root
hi , can anyone tell me which country should i be connected to get EU server ?
lament elbow
tawny solar
sharp pulsar
@celest panther spam in discord now?
quick spear
My Facebook account has bee disabled so how can I login to my old account.
celest panther
@quick spear We have already explained twice that we cannot provide support for PUBG Mobile in this discord. Please join their server at the link below.
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
marble root
@celest panther you haven't answer me ?
celest panther
Your region is chosen automatically based on your location to give you the best ping.
marble root
@celest panther nah , the pubg is not totally working , always stuck on loading screen , when i try NA the game starts normally
but the ping was high so i want to know which country should i connect to get EU server
celest panther
Sounds like a connection related issue. Which country are you playing from?
unique jackal
He is playing from Pakistan so game is blocked so he tries to around the block Tankari
weary warren
We can't advise players how to bypass country blocks of our games and services. Sorry @marble root
marble root
ok
brittle lion
My game constantly crashes to desktop with no error message whenever I try to launch it, every time I launch the game normally, intro loads, then it says INITIALIZATION, after that it says CONNECTING and then after a second to two seconds it just crashes to desktop without any message.
It is very consistent as it happens every single time at the exact same phase into the loading: a few seconds into the loading screen while it says "CONNECTING"
I have legitimately tried EVERYTHING to fix this, but it seems like it's some sort of bug with the game, how likely is this to actually get fixed at this point? I mean, the forums are being closed down and everything, my hopes aren't high. I'm in the process of building a new PC (waiting for certain parts), I put a new GPU into my rig, as a test, completely reinstalled the drivers, and this still happens.
I have something over 1600 hours in the game and I took a big long break from it, I tried to play it a few months back and I was faced with the same issue, and now it's few months since and the same issue is still present. The most accurate assessment from me as to when this started happening would be somewhere during Season 5, some months after the release of Vending Machines in the 5.1 update.
weary warren
@brittle lion Can you please tell us what you have attempted to far, what you computer specs are, and what country you're located in?
brittle lion
@weary warren
PC Specifications:
CPU: AMD FX-6300 (Black Edition)
GPU: AMD Sapphire RX 5700 XT Pulse
RAM: HyperX Fury 8GB DDR3
Motherboard: Gigabyte 970A-UD3P
Main storage: WD Blue 1TB SATA3 SSD
Country: Croatia
Attempted fixes:
#1 Verifying integrity of game files through Steam
#2 Reinstalling BattlEye
#3 Reinstalling PUBG, the game itself
#4 Updating, reinstalling, clean reinstalling of graphics card drivers
#5 Windows rollback to previous update, as well as using restore point
#6 Running the game as administrator
#7 Running the game in various compatibility modes (Windows 8, Windows 7)
#8 Disabling any anti-malware/anti-virus software (Windows Defender, Kaspersky)
#9 Disabling Windows Firewall
#10 Deleting config files in /appdata/local/
There is probably more things that I have tried, but I cannot recall off the top of my head. I have also looked through the Windows Event Viewer and cannot see anything being reported. When I go to look for logs and crash logs, all I can find in the TslGame folder is this log file:
[2020.07.21-10.30.26:139][ 0][0000]Log file open, 07/21/20 12:30:26
[2020.07.21-10.30.26:139][ 0][19f4]LogMemory: Platform Memory Stats for WindowsNoEditor
[2020.07.21-10.30.26:139][ 0][19f4]LogMemory: Process Physical Memory: 416.80 MB used, 631.38 MB peak
[2020.07.21-10.30.26:139][ 0][19f4]LogMemory: Process Virtual Memory: 301.43 MB used, 437.13 MB peak
[2020.07.21-10.30.26:139][ 0][19f4]LogMemory: Physical Memory: 5400.41 MB used, 2774.27 MB free, 8174.68 MB total
[2020.07.21-10.30.26:139][ 0][19f4]LogMemory: Virtual Memory: 5216.36 MB used, 134212512.00 MB free, 134217728.00 MB total
The best I can approximate is that this either started happening sometime during Season 5 or Season 6, I recall playing in Season 5 when the new Vending Machines update came out, I took a break not long after and I tried playing again in Season 6 but this issue has been preventing me from playing the game since. Again, nothing has changed on my setup, for now, other than the graphics card but as I tested it both with the old and the new GPU, I can conclude that it hasn't affected the issue at all.
weary warren
Very strange, I can't see a reason why this would be happening to you alone.
arctic cape
Sever have problem after one match Eu , server connect to NA
weary warren
@arctic cape If you are playing on console this is intended for the PTS
And for PC actually.
brittle lion
@weary warren I just managed to 'fix' the issue, thanks to your troubleshooting guide on the forum, it was legitimately the only thing I haven't tried: I tethered my PC to my Android phone and used mobila data, now it works
But that's not the real solution, I am still curious as to what's blocking the game on my normal internet connection via LAN cable
weary warren
Ahh, then it's likely a router/ISP issue.
arctic cape
most of my friend!!! have this porblam
brittle lion
@weary warren Do you think port forwarding the ports that PUBG uses could be a 'fix'?
weary warren
Patience, please @arctic cape
@brittle lion If the game cannot connect to our servers it will close. I would recommend trying port forwarding, but as this seems to be an issue related to your connection I can't provide in depth support for this.
@arctic cape Can you try and explain the issues to me please?
What country are you located in?
What servers are you connecting to now?
What servers do you usually connect to?
What is your in game name?
brittle lion
Well, I tried tethering with my mobile data, it works, I tried tethering with wifi (so the same modem and ISP, just wifi vs cable) and that works as well. I will do more testing and report back, thank you!
arctic cape
Iran : S-Fra : EU : Name --------- Dr_NoobGamer
ISP is
SHATEL DSL Network
also known as 'Arya Rasana Tadbir Co.' and 'Aria Shatel Company Ltd'
weary warren
Sorry, I'm not understanding the issue you're facing @arctic cape
I asked what server you're connecting to
If it's EU then that is correct.
arctic cape
i play one match in EU after that when i come to lobby game detect and change server to NA
i always play EU(game detect my region is EU is correct) but since last night after a a few match game change my region to NA
weary warren
But you're playing on EU servers right now.
arctic cape
my other friend now is host
weary warren
Do you use a VPN by any chance?
Because what I'm seeing from your login logs is IR (Iran) and CA (Canada) for your locations.
weary warren
I couldn't say
Please ensure that you are not accidentally enabling a VPN, or that there is no known issues with your ISP routing.
I would recommend contacting our support team directly regarding your issue. Please be as clear in your issue description as possible so that they are able to assist you.
regal vaporBOT
wind valve
Ok PUBG i would love to play your game but being on a Mac my only options are geforce now or stadia. I had no problems playin on GEFORCE NOW until you opted not to support it. I expect it was due to pressure from Stadia to be the only one available.... I tried Stadia last weekend as they had a 1 month free trial. My experience was the worst... input lag of about 2-3 seconds....just not playable and not an option. Is there a timeline that you have to wait before reconsidering support of GEFORCE Now?
arctic cape
@weary warren ok tank's โค๏ธ , if PUBG sever have no problem then my ISP have problem . but can you check one more time (S-far EU )sever maybe that have problem.
weary warren
You're the only person I know who has reported this issue so far.
I have reported it to the team and they will take a look into it, but please do contact our support team.
@wind valve At this time we don't have plans to rejoin geforce now.
wind valve
Any reason? Because it is only hurting your player base in NA... it seems that might be worth looking into supporting
brittle lion
Okay, I am dumbfounded by this.
Tethering via USB w/ mobile data = PUBG works
Tethering via USB w/ wifi = PUBG works
Normal LAN cable = PUBG crashes on "Connecting..."
I tried port forwarding and it doesn't work, so I am confused. What is the difference between tethering via my phone using wifi and connecting via LAN cable that could be causing this? I even tried disabling firewall on my modem, so maybe it's not modem related?
weary warren
I'm sorry, I can't provide any more troubleshooting support for this.
It's an issue related to the way your computer connects to the internet.
Please bear in mind that PUBG isn't "crashing", it's closing because it cannot authenticate and therefore closes.
@wind valve Sorry, I don't have any more information than I have already shared.
wind valve
Thanks for your response ๐ i guess PUBG does not want my money... bye
hope you change your mind
tribal owl
Anyone having issues with the smoke coming out of a moving truck on Xbox? https://gamerdvr.com/gamer/dopestone1/video/104309042
heavy verge
Anyone having issues with the smoke coming out of a moving truck on Xbox? https://gamerdvr.com/gamer/dopestone1/video/104309042
Issue visible around 0:33 in the video
torpid mortar
Which vpn is good to play pubg in Pakistan?
brisk sparrow
With some help from more people complaining against my ISP (Ziggo / Liberty Global Netherlands) we finally have a good ping again to the Frankfurt PUBG Servers. Cloudflare advertised Softlayer networks in Lisbon as interesting route and Orange Telecom France & Poland accepted that route. So my ping is from 60 to 20ms now:
Now i have a transit route through Level 3 networks instead of Orange telecom
celest panther
@brisk sparrow Thanks for that update. Are you aware if this was applied to all customers using those services or is this a special setup for yourself?
vivid hazel
I have a problem with my game for a while now
"a little bit of info: whenever i run, walk, shoot a cursor would appear on screen and i can't left click for couple of seconds or until i move over to the left side. i haven't played pubg for so long but I remember the last time I did, i had the same exact issue and i uninstalled the game because I got killed like bunch of times because of this. i can see the enemy and he sees me, i'm about to aim and shoot but I can't because i have this cursor on my screen and in 99.9% i'd just get killed" anyone knows how to fix this?
forgot to mention: this only happens in pubg
brisk sparrow
@celest panther It's applied for all (Ziggo / Liberty Global) customers in the Netherlands and it's confirmed by people on the Orange Telecom network in Poland. But Orange Telecom is a transit provider for more networks. So maybe more people in other countries in Europe are happy now.
celest panther
Thank you for letting me know! I've just checked my own ping ingame and can see it has returned to normal as well (also on ziggo).
bronze mulch
pubg not running with me
play then stop the nplay button again
is that related to other problems here ?
wooden fractal
Hey guys. Just bought astro mixamp for my setup mainly for my audio pleasure. It sounds great with different headphones but for some reason pubg volume is much lower than the rest of the system, music ,video, other games, perfect sound . Had the same problem before with onboard audio jack or usb doesn't make any difference. A while ago was playing with 60 in game volume now everything is 100 volume and game sounds low
celest panther
@heavy verge @tribal owl Yep, looks like a bug to me! Thanks for the report. Sorry about the delayed response, I saw it earlier on.
lone vessel
in a game (29EFEB eu) about 20 teams in coal mine, teaming, acting like bots but with vehicles... can i report an entire lobby?
celest panther
@lone vessel Please DM me with any evidence you have.
torpid finch
I no longer have access to the account linked to the game again and I want to recover the account
celest panther
@torpid finch Is this related to PUBG Mobile?
@frosty coral Sorry, we can't discuss the account status of other players.
@arctic cape Are you getting this error continuously or was it a one off?
wide rivet
my mic dose not work ingame
arctic cape
@arctic cape Are you getting this error continuously or was it a one off?
@celest panther this one,after i get that error i just verify my file.
celest panther
Did that resolve it?
arctic cape
yes ,i don't have problem now,but i not Sure is happen again or not
i clear cash game to
eager herald
Is there a generalized IP address we can use to trace the route for S-Dal servers for console in NA? My packet loss to those servers has been 5-15% ever since the move to Dallas, whereas I get 0% packet loss on W-vir servers. Is it azure or AWS servers? They typically provide for a test IP address to ping and test latency. Can you point me in that direction?
So I can talk to my ISP about investigating the route
stray coral
why is theres still no fix for the high cpu usage on this game???????????????????????????????
celest panther
@stray coral Have you tried the test server in the past week?
@eager herald I'm afraid there isn't a general IP that I can disclose. I recommend raising a ticket with our support team and fully explaining the problem
eager herald
Ok. I did that in the past and got a general response that servers were being moved to a more central location and packet loss issues were a known issue. I.e. nothing changed
stray coral
@celest panther yeah, but this have been happening for months and not only for me
celest panther
I undertstand, but I'm not talking to those players right now.
Did you notice the performance improve on the test server compared to live?
heavy verge
Having a specific IP address would be nice. I'm pretty sure they're Azure servers, I've used this site in the past for monitoring Azure issues. https://www.azurespeed.com/Azure/Latency
It's not perfect, would much rather have something I can traceroute myself using Pingplotter. But it's at least something.
wooden fractal
Hey guys. Just bought astro mixamp for my setup mainly for my audio pleasure. It sounds great with different headphones but for some reason pubg volume is much lower than the rest of the system, music ,video, other games, perfect sound . Had the same problem before with onboard audio jack or usb doesn't make any difference. A while ago was playing with 60 in game volume now everything is 100 volume and game sounds low
@wooden fractal i have noticed that in training mode it kils my ears as wel as spectate mode. I have to crank everything on 100volume to hear the game while spectate and training mode kils. Probably a game bug ?
eager herald
@heavy verge thanks for passing that along hybrid. Iโd seen it before, it tests latency through azures backbone though (which is crazy good, getting <10 from Philadelphia, thatโs nuts). I do remember PUBG publishing that they were going to azure when they made the server switches, I donโt know why they canโt confirm that now
rough stream
It's not perfect, would much rather have something I can traceroute myself using Pingplotter. But it's at least something.
@heavy verge You can use windows resource monitor -> networking to get the IP of the connected server. You can then to a lookup for the location and owner.
Game servers typically block ICMP.
small hatch
Season 8
viral monolith
Hi guys i want to know when PUBG servers gonna go live ?
Message #207019048607678464
raven plover
Hi guys i want to know when PUBG servers gonna go live ?
Message #207019048607678464
@viral monolith if all goes well, it should be up in 3 more hours
stray coral
@celest panther i tried the test server, no improvements
celest panther
What are your system specs?
stray coral
@celest panther
i5-9400f
2x8 gb ram
rtx 2060
cpu always above 70%, nothing running in the background, and during match it jumps to 100% and i get a lot of stuttering and fps drops
celest panther
What graphics settings are you using?
stray coral
AA medium
Textures medium
everything else low (not very low)
celest panther
Your CPU is on the lower end of the scale, the x400 chips generally have much lower clock speeds and boost clocks
While this may seem odd, increasing your graphics often improves your CPU usage as the workload gets offloaded to the GPU rather than the CPU. I recommend playing with your settings to find the sweet spot for your system
stray coral
@celest panther my settings have always been the same and my cpu was fine with 55-65%, and pubg released a patch once and it screwd everything up (i think it was a patch in season 7), even people with i7-8700 are suffering from this, hell chocotaco got millions of stutters on his stream and im sure his 2 pc setup aren't the problem in this case
tawdry wolf
That's kinda the same to me as well, I play on Anti-Aliasing High and Textures High, everything else is very low (Ryzen 5 2600, RTX 2060, 16gb ram DDR4 3200MHz), yet I'm getting around 60-80fps, and occasional stutters with crashing.
celest panther
I know this has been an ongoing issue for a number of players. We added some performance improvements with update 8.1 which should help with performance issues players have.
Some settings have more impact on CPU performance than others, so I'd recommend playing with settings to find the sweet spot for your system.
I currently run a 6700k that has been in use for 5 years and achieve 100+ FPS without any problems, however before I reinstalled my system last week I was suffering some performance issues too.
When was the last time either of you did a full system wipe?
tawdry wolf
Last week when I saw my PUBG was crashing way too much, and low fps for my specs. The full wipe did nothing.
Cleaned out my pc, changed the thermal compound, didn't help.
and at the same time, just in case, I reinstalled my drivers 2 times, still nothing.
So I'm looking forward to the next update, and I'm expecting something. Cause other games, play better, like I see that I'm getting more FPS than usual, but PUBG stayed the same.
celest panther
We'll continue looking into performance concerns at our end to eliminate things that could be impacting players.
I do feel there could be some external factors that are also contributing, though I'm unsure exactly what.
Please be assured that we are fully aware of the issues players are reporting and we aren't ignoring everyone ๐
arctic cape
server still is down more then 9h ?
tawdry wolf
Oh and an extra question, when I start a PUBG match, I'm getting around 70-80fps like I've mentioned, but when the zone shrinks more and more, I just see my FPS going down and down. Till my fps becomes 40-50, can you explain why?
I tried playing everything on very low, but the fps drops don't change, at the end of the match, I'll be playing on 40-50fps (depending what kind of settings I play on)
celest panther
This will most likely be related to the number of players left alive being in increasingly close proximity to each other.
tawdry wolf
But if 10 players are left alive, how would that affect my fps? I got the feeling that it was the zone it self, and the effects which are with it.
high breach
10 players is 2 and a half teams... Yeah... that's not it
What I do think however it might be related to, is ragdolls. I've noticed few of my fellow players starting to complain major drops right after a death pops up
lavish pumice
don't bodies disappear after a little bit?
tawdry wolf
I'm not sure how ragdolls work in PUBG, but as I've noticed, when I kill an enemy player, the body disappears, maybe it just piles up somewhere? A missed programming code maybe?
Because this is not only for me, I have a friend as well, who gets lower fps the more the zone shrinks and game lasts.
high breach
It disappears after like a minute?
tawdry wolf
If I had to guess, 30-45 seconds after the box appears.
high breach
Mebbe
lavish pumice
so that wouldn't be the reason
maybe the zone just lags you because it is becoming bigger?
high breach
Eh... It's not like every issue always happens on every attempt
tawdry wolf
The more the zone shrinks, the lower the fps
so for example, 1st phase, I'm still getting 70-80fps, 2nd phase 70, 3rd phase 50-60
tawdry wolf
Yeah, I tried lowering my settings and or increasing it, the end result is the same.
tawdry wolf
Lightning as I remember. And when a player runs through the zone, their screen starts blistering as if there's lightning on it or something.
lavish pumice
yeah maybe its the effects I mean they would be all over the map surrounding you so makes sense
maybe they could optimize the effects in the zone if that is the reason for the fps drops
I will try to see if it happens to me Arnas when I play
tawdry wolf
I'd just say drop the effect. I know that I'm not the only one. You can easily search up YouTube videos, with my specs for example. In video, the man has around 110+fps, but then you check the comments
and ALL the people are complaining about their experience, with same specs. I just get the feeling that there's an old game engine or something?
stray coral
@lavish pumice @tawdry wolf @high breach
If you think your problem is related to ragdolls, go to pubg launch option & write (-KoreanRating) without the brackets, what this will do is make players bodies disappear on kill and change blood color to green.
also will disable the needle sound when using a first aid
celest panther
@shrewd merlin Have you verified your game files yet?
royal drum
@viral monolith same, the game has crashed 3 times in a raw while playing sanhok
celest panther
@royal drum @viral monolith Have either of you verified your game files yet?
viral monolith
yup
royal drum
yes 1st thing I did
celest panther
Next thing to do is run through our troubleshooting guide below.
regal vaporBOT
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
celest panther
Please complete all of the steps. If you continue to have issues after following the guide, please raise a ticket with our support team at https://www.pubg.com/support
shrewd merlin
@celest pantherVerified and game worked. Thanks
exotic tinsel
@celest panther footsteps is very bad now
celest panther
Can you give me a little more detail on what you feel is bad about them so I can pass your feedback along?
Please also remember to use the correct channels for leaving feedback. This channel is for troubleshooting game issues. If you wish to discuss the game, please use #207019048607678464
celest panther
@tender quartz Error message is stating you need to reinstall the game. Thats your next step ๐
tender quartz
but why did it happened?
@celest panther
i just installed the update and got this on launching the game!!
celest panther
Sorry, I can't answer that. Could be due to a number of different reasons. Follow the instructions given and let me know if you continue to get the same error.
tender quartz
i just verified my files
and 14 files were found corrupted
im downloading a 2 gb data
ill let you know if that is fixed
lyric spruce
This game just charshed 2 times in 1 game gg
lyric spruce
After this new updates my game started freezing and crashing...
Just died in ranked placements od this...
celest panther
@ionic fossil Please do not call other players out in chat.
Additionally, this server doesn't provide support for PUBG Mobile. Please contact them via their discord below
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
ionic fossil
Okey! Sorry, thanks๐
wooden fractal
Hi @celest panther , i have been ignored about my question. Is it normal that the game sound volume has a big difference from the rest of the system? Even training mode and spectate is much louder that a normal match. Every thing is on 100%volume and I barely hear my own footsteps.
celest panther
IRL Gunshots are loud, footsteps are quiet. This difference in sound levels is called dynamic range.
wooden fractal
I know, sry . Its not what i am asking
celest panther
No problem, explain it to me like i'm 5 if that helps you ๐
wooden fractal
Guns sounds volume level are very loud on training mode and spectate while in a normal match is not
In general sound level in game is low even every thing is on 100 volume. As soo as I die all comes verh loud
Idk if nvidia will record the sound diference but I will try and record and give u a link here
celest panther
That would be helpful, thank you!
fathom rover
Hello
My steam acc just got sttolen
So i changed my email and password so
I got my steam back
But the problem
I have the same username but i have 0 games i dont know how i was habing 2 games cs:go an pubg
heavy verge
Sounds like an issue you should take to Steam.
fathom rover
How?
heavy verge
Steam Support can be found here: https://help.steampowered.com/en/
Unless someone in the community team has a better way of approaching that sort of issue.
I would also personally recommend not screenshotting your Steam Guard codes and sharing them. Probably low risk at this point, but that's a bad habit to get into.
celest panther
Removed the images to be safe.
obtuse oriole
Notice: Still big problems on Miramar and PUBG Crash/PC crash. When looking to the right while driving. PUBG freezes, and i have to restart computer. Due to PUBG locks my main monitor. Everything is up and going, as long as i have it on my 2nd monitor.
This is like the 100th times this have happened, and ive gone through all troubleshootings i can do. Please fix this, playing this game and getting theese crashes ruins the whole gameplay experience.
Have been like this for maybe a year now, more or less.
celest panther
@obtuse oriole I'm not seeing others report the same issue you are (specifically)
Can you confirm your system specs, windows version and build number, and your GPU driver version?
You can get the build number by opening the start menu, typing "winver" then hitting enter
obtuse oriole
@celest panther versjon 1903(OS-build 18362.959). GPU: NVIDIA GeForce GTX 1080TI. Driver 451.67.
System specs:
i7-7700k 4,2ghz(8cpu)
16gb ram.
Everything updated, verified etc..
obtuse oriole
Now it happened again... was using 6x scope + m24 on erangel. My screen just freezes when im taking it half way up. I can all write this on 2nd monitor while my other is just freezed.. Now i have to restart computer, to get into the game: then im dead cuz of the zone. Thank you PUBG Corp for never fixing this.
celest panther
Odd. Your system is very similar to mine and I'm not getting the same issues.
Have you attempted a full system reinstall recently?
I was having some performance issues so reinstalled everything last week which resulted in my performance returning.
obtuse oriole
I have no performance issues, only PUBG crashing. Never crashes in TDM etc. I can run other "heavy" games, which demand more from my PC than PUBG does. They do not have this problem unfortunately :/
celest panther
You've performed a clean reinstall as outlined in the troubleshooting guide below?
regal vaporBOT
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
obtuse oriole
Missing full re-install + step 12...(but this is not a connection problem). + I dont see why i should be needing a full re-install and all the time that goes with it. When it clearly PUBG that is crashing and ive reinstalled PUBG several times, integrity of files etc etc.. It doesnt seem to be a fix for it, and just today ive had 2 of the same crash(wich I then need to re-start my computer) so i can use my main monitor.
I'll try and re-install PUBG tonight.. But to be honest, i have no hope. I've reported this problem like 6-12 months ago(several times) on the offical forums. And i know there are more out there that has the same problem.
Its too bad tho :/ hope PUBG soon will release patches without major bugs/crashes.
celest panther
If you haven't done a clean reinstall then that is your next step.
Verifying the file integrity won't clear out old settings as they aren't part of the game files steam checks.
obtuse oriole
Just to be on par: you talking clean PUBG reinstall or computer/windows? xD
celest panther
PUBG right now
wispy rune
Hi support team, I bought a new battle pass, completed tasks and should have received a jacket. In the game they showed me that they gave me the jacket. This can be seen in the screenshot. After that, it was not in the inentar itself, please help! my nickname is ''huYa_Glibinka_GG''. my steam account https://s.team/p/cjdh-hvwn/PTQWNTHT
celest panther
@wispy rune Please raise a ticket with our support team so they can investigate further
regal vaporBOT
wispy rune
@celest panther Thanks
hexed acorn
I can't see myself on tdm scorecard after the last update!
soft coral
Oh hello i just bought the game
When i turn it on
And try to play a match the game plays in the background but i am still on the loading screen
Please help
I feel so bad about this
I just spent my money on a game that i canโt even play
mellow rapids
Is there4 anyone here who can help with a problem with a purchase?
soft coral
Alright nevermind, it works now!
heavy verge
I fixed it!
scarlet cedar
@soft coral if you have xbox it happens a lot if you dont have a ssd. karakin and erangel are the worst for it.
soft coral
Nah, i just changed rendering to low and then to high and it worked @scarlet cedar
Somehow
And i am on PC
echo quail
Why don't we get a select your platform "console" or "pc" plain simple, and those on console can't see the PC channels and vise versa
And just to make everyone actually select one platform, on the welcome channel don't allow people without a role to see any other channels
Without dividing the console into three sections.
fervent wigeon
Where do I find the items I received from my rank? It says I have them, but I don't know what they are.
echo quail
Skins?
viral monolith
any methods to reduce input lag in game. im fine in the lobby but when i enter games there's severe input lag.
pure ember
@viral monolith disable Vsync
wintry orchid
Hey guys. It's been years since I last played PUBG. I tried it out with the latest patch but my game freezes a few seconds after I land when dropping in. Any help?
Here are my specs: GTX 1660 super stock, Ryzen 5 3600 stock, 16gb ddr4 3200mhz ram, game is on an SSD
soft apex
If i load PUBG i get failed initialization to steam. If I load PUBG with admin i cant get past the loading screen anyone else recently having this issues
My PC is fully update minus windows update 2004.
With admin rights
soft apex
finally got it working
viral monolith
ranked ques are broken
celest panther
@viral monolith Can you please be more specific?
viral monolith
well the Q takes up to 3minutes sometimes and when you enter a match it takes another2-5 minutes to fill up the last 10ish players @celest panther
just watched some streamers who que'd at the same time as we did and they get in a match instantly or they had to wait longer
sturdy coral
Ive been playing the game since season 3 and recently I had a problem on my laptop with the emulator , it keeps giving me this error โ The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix the problemโ.
So what I did was reinstalling the emulator on my laptop and when I finished and logged in with my account I got banned for 10 years, noting that I had the same problem before and I also was banned for 2 months.
Is that the way you deal with your customers now, banning decent players and keeping all the hackers ?!?!?!?
I hope you do a double check on my account ID ( 5201212248 )
plain stratus
@sturdy coral this is not pubgm discord bro
plain stratus
try pubgm offical discord
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
heavy verge
That's the one.
young geyser
can you actually get purple hair colour on pubg pc?
heavy verge
Also, pretty sure the use of an emulator for PUBG Mobile is cheating. I'm not sure you're going to get the response you want, and you should probably tone down the self-righteous customer thing.
Apparently Tencent is fine with people playing on PC against mobile players?
young geyser
on the season 8 poster one of the characters has purple hair
heavy verge
@young geyser No idea, maybe a part of the season pass rewards?
plain stratus
@heavy verge tencent have their own emulator for playing mobile games on pc... so it is not cheating ๐
heavy verge
That's crazy. How does that even make sense?
heavy verge
That is wild.
That is so bizarre that I inherently distrust installing that software.
plain stratus
dunno if mobile and emu players have a different queues
heavy verge
@young geyser I looked over the PUBG season pass items, don't see purple hair in there. So could just be something specific to the design of that member of the Sanhok 4.
celest panther
@plain stratus @heavy verge Please do not use this as a discussion channel. Its intended purpose is to help troubleshoot issues with the game.
viral monolith
Another bug which is happening for atleast a year now is that sometimes you are unable to see teammates untill u alt+f4 and reconnect to the game. It happens in miramar most of the time @celest panther
celest panther
Its a known issue that appears to be happening less frequently but is difficult to reproduce consistently. The team is monitoring the problem
earnest narwhal
@viral monolith That's happening even more since the latest patch
north badge
Having an issue in TDM. I cant see my score on the score table and sometimes i cant hear my weapon
Are you aware of this happening or it s only me?
celest panther
Its a known issue, the team are looking into it.
willow sluice
game is constantly crashing on pc any way to fix it?
celest panther
Start by running through our troubleshooting guide below.
regal vaporBOT
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
ivory sonnet
how do we get the purple hair?
rough stream
in ranked mode FPS drop after 20-25 players die my FPS goes down from 130+ to 80 and it stay the same to the end of the game
@amber yacht Replication interleave!
How often you get updates for each player depends on their distance from you.
The closer they get, the more updates a second you receive.
simply put you're receiving more information, thus you have to process more information, more often than you do early game.
rough stream
and im not the only one that have this problem even the boys i play with
@amber yacht Most players take a hit near end game. Depends on your distance to other players and the complexity of the area.
Game comparisons need to be on par with the amount of data being replicated and overall complexity.
Arena games don't even come close.
1000ms / Frametime = FPS
Data processing time + Render processing time = frametime
Game Thread -> Render Thread -> GPU -> Screen
The more data you have to process per frame, the higher your frametimes
20 players standing still ... meh processing
20 players moving ... greater processing
20 players moving + shooting ... even greater processing
You can mitigate with more ram (16GB), 8 core processor, and SSD under 70% capacity
viral monolith
ID 568306152 he is hacker please bank
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
hoary raven
fervent wigeon
Your ranking system is broken. Finished top half of all but one qualifying round, and still come in at Bronze V
verbal lichen
hello My pubg has been broken reinstall 3 to 4 times cannot open the game , who can help me?
coarse lava
help help my pubg stuck at battle eye luancher ...
static hedge
I need help with PUBG won't starting up. Tried underclocking, reinstalling and etc.
viral monolith
@celest panther Might be just me but the first 5 placement games are way too important and demotivate alot of people to grind ranked. Example:
https://cdn.discordapp.com/attachments/659775599283273731/736141630167449660/unknown.png
https://cdn.discordapp.com/attachments/659775599283273731/736142071894769685/unknown.png
That is a difference of 2000! RP
viral monolith
the first one is a professional pubg player for FaZe @lofty finch
??? you dont know how KD works? @lofty finch
if you dont die the kills add up
lofty sonnet
Who are u talking to @viral monolith ?
oak sentinel
are there any devs on the server by chance? I'm trying to export the 3d weapon files to make animations/wallpapers and I was wondering if they could help me at all :)))
(In UE Viewer)
white vapor
I'm getting high ping around 200ms please fix
lofty finch
please fix the loot on ranked games ... is like on normal servers although is should be 3times better
gloomy canopy
I HAD A Challenge to do were i needed to throw two healing items or boosts down to my teammates and i have done this like 3 times now and still haven't unlocked it pls help
wet kettle
pugb sanhok is wery bad ๐ฆ
lapis pecan
@celest panther well, since you're still green, maybe you can give me an update on the SMS authentication crap that hasn't been fixed. I haven't had any sort of response on my tickets, or on twitter, facebook or the forums as to the progress on this issue.
Seriously, it's been over 2 months, there has to be some kind of update on this. Maybe my number was hijacked? Why haven't I been contacted in some way to see if this is the case.
kindred dagger
I'm having a problem starting PUBG. When I presst PLAY on steam, it says running but nothing opens. Then I wait about 10 seconds and the game closes.
I think the problem is with the TslGame.exe file because when i verify the integrity of game files it repairs the TslGame.exe file (that's what I think because of the "date modified") And then when I start the game the file gets somehow corrupted and the "date modified" isn't the same anymore (It's much older modified date). So then I'm back at the point that the verify integrity of game files updates the TslGame.exe file...
trail nova
i am having a problem that my mouse suddenly stops ingame
it was also in main menu until i frame capped the main menu but ingame i did the same and it didnt help
fallow rover
lofty finch
where are the levels boosts from the last sesson pass?
wild oracle
my game was glitched and i was in TPP in TDM and i left the game and today i got a tempo Ban for your BUG and Glitches i got Ban
see this i was streaming on YouTube https://youtu.be/eq4WuzAWYNs?t=1812 i wasn't doing any thing and got banned. i submitted a ticked about my ban @quick chasm
coarse junco
@wild oracle we can't do anything about bans here on discord. You have already done the right thing and submitted a ticket. You need to wait for an response there
coarse junco
There is an ingame shop where you can buy things
you can access it with the menu on top in the lobby
twin sky
@coarse junco Are the soldiers crates removed?
coarse junco
Some crates are only temporarily available. If they are no longer listed on the ingame shop they probably got removed
twin sky
But like on xbox/ps4 and Mobile you can buy a soldier crate and buy antother but then the prize will get up. aren't these in the game anymore? Im pretty sure they were or are
lapis pecan
At what time of day are the admins mostly active?
cloud bolt
question. i can log in. but stuck and cant move. can never find a game. always time out. how do i fix this
carmine hatch
Hello good afternoon I have a problem which is that I do not have a good cell phone to play PUBG Mobile, so I choose to download an emulator while playing a gameloop emulator for a while but apparently my PC is not very powerful for the emulator and I started playing in another emulator, I was doing much better, but in the last weeks of season 13 I stopped pairing in North America, I can only play in Europe but I have the problem that there is a lot of hackers, what can I do?
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
white robin
Where I can give feedback of PTS, loot is not respawning correctly, is really bad can't seems to find nothing unless you drop on hot places, missing vest, helmet and weapons most of the time in non hot areas , have to be check please
cloud bolt
Posting here in help
But no respond?
rain galleon
how do I change my in game name without paying for the name change card because its costing me more than the game itself? Uninstalling the games from my steam and reinstalling it will help?
grand birch
how do I change my in game name without paying for the name change card because its costing me more than the game itself? Uninstalling the games from my steam and reinstalling it will help?
@ContraKid#4736 no. Only the purchase of a card will give such an opportunity.
viral monolith
how can i fix this please help
https://gyazo.com/616a25e45f98a8315a65b5d570b6d290
i realllly baadly need help with this
like its been like that since forever
and im starting to get crazy now
grand birch
how can i fix this please help
https://gyazo.com/616a25e45f98a8315a65b5d570b6d290
@viral monolith try to see the integrity of the game files.
viral monolith
i did that. i even reinstalled my game
grand birch
i did that. i even reinstalled my game
@viral monolith
grand birch
the years go by, but the game looks the same ... early access
grand birch
@viral monolith try to put priority in windows: high, for the game.
quartz gull
good freaking job PUBG, now hackers kill me THROUGH WALLS
grand birch
@viral monolith How is this related?
viral monolith
related to what?
grand birch
"but wont it fuck everything else up
like sound etc"
viral monolith
i dont know just a thought xd some people say it does when u do that?
grand birch
I guess you have nothing to lose 
viral monolith
truee, im just trying to move my game back to my SSD cus i tried moving it to HDD to see if that makes any difference but it doesnt
i tried my main SSD first, then moved it to my secondary SSD. then i moved it to my HDD, still doesn't work. now im moving back to my main SSD again
grand birch
The steam has a function that allows him to independently move the game from one SSD to another
gusty lintel
My id banned for 10 year..any one can help me
I Don't break any rules of user agrement
grand birch
@viral monolith most likely, you damaged the files.
grand birch
@gusty lintel try to write to technical support. If it doesn't help, here we are powerless.
viral monolith
and i even reinstalled my game once
i sent them an email yesterday, waiting for a reply still
gusty lintel
Thank u sir
grand birch
@viral monolith try to remove it in windows applications.
grand birch
hm...
you know that after deleting a game in steam, it still has files in steammaps?
try to uninstall and restart the game
grand birch
@slate sky me too. try to ask in the PUBG MOBILE discord server
slate sky
i dont know how to use Nocturnal Animal
viral monolith
where is that steammaps?
regal vaporBOT
This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
viral monolith
ok i deleted the whole folder from steamapps @grand birch
my friend said
to delete the PUBG folder from regedit too
should i go through with this?
i dont wanna fuck something else up aswell
that appID is for PUBG
578080
viral monolith
should i not?
grand birch
steamLibrary/steamapps/common
viral monolith
yes i deleted the PUBG folder from it AFTER uninstalling through steam
there were still some files in it that werent deleted
grand birch
Yes. Delete them, then reinstall the game
viral monolith
ok
whole saddle
@grand birch if everything doesnt work
then there's still a trail left in Windows of TSLgame.exe
so deleting the contents in RegeDit is not the best option, but there is a chance -maybe- it fixes the problem perhaps
viral monolith
i reinstalled the game once b4 and it didnt fix, it took me a whole night to reinstall
so if regedit might be useful then i could atleast give that a shot, i just dont want to fuck anything else up aswell xd
viral monolith
grand birch
in this folder delete PUBG
viral monolith
done
grand birch
yep
viral monolith
just reinstall now?
grand birch
yep
viral monolith
ok ill get back to you after a whole day/night cus my internet very bad takes a long time to download xd
@grand birch my other SSD is completely empty, do u think its better if i downloaded the game on that folder
there are no configuration files or nothing in that SSD
grand birch
I will wait for you baby๐
viral monolith
haha
grand birch
I guess it doesn't matter. But, purely symbolically, you can.
grand birch
but, you will create a bunch of steam folders. I think this is inconvenient
viral monolith
im not really bothered about a bunch of steam folders, i wanted to move some of my games to my secondary SSD anyways so i dont clutter my main SSD so that my windows will lag
i want to keep space in my main SSD just so i dont lag a lot
my C is my main SSD, D is my secondary SSD and the rest is my HDD
grand birch
then there is no reason to worry
viral monolith
i hope this works thanks for the help
lapis pecan
Fix SMS authentication problem, I'd like to be able to play ranked games, even though I have 2 months of catching up to all my friends. I really can't believe this problem has persisted for over 2 months now without any sort of updates to those affected.
near latch
Hey, was playing ranked today with 3 randoms.... squad was formed visibly by 3 players. However during match i killed a guy with 'friendly fire'.... it seemed i was under the display bug ... that player ofcourse got Veeeery angry (understandeble) ... do I risk a ban for this ?
whole saddle
i experienced the same problem once
didnt got banned tho
gritty iron
There is a REAL issue with the vehicles ever since the damage rebalance. The physics are affected and any little bump can flip them.
Please HELP!
idle tree
@gloomy canopyNo need for that :)
gloomy canopy
@gritty iron tnx for still not helping me with my problem that has been hapopening for a few days now
still no help and i spent money for the pass so usless
gritty iron
Don't be discouraged. They are looking at these post. They just rarely interact with people. It was the same in the Forum before they closed it
lapis pecan
few days? thats it? ive had my issue for over 2 months now, get in line
i dont need to rage about it
im honestly surprised you werent banned from this discord after saying you want the developers to catch corona and die
gloomy canopy
@gritty iron during season 7 one of the devs was just chilling in this chat rather than helping ppl he was talking shit topeople complaining about problems that still havnt been fixed for years now and rather than him explaining why it isnt fix or saying itsbeing worked on he was talking shit to the guy and all the other ppl complaing about the s7 update being delayed
im basicly giving u cash and not being able to do my missions
thats bs
lapis pecan
i cant even play ranked because the sms authentication bs is still happening, you should be happy you can play
gloomy canopy
ye but its not right
and just keeping quite about it isnt going to get them to actually work
lapis pecan
ive been messaging them non stop, every where, no reply
gloomy canopy
legit that dev i was speaking about even ban a guy bec he was using a vpn
i am being specific
my daily missions rnt being noticed as completed and some times i cant change them
is thats specific enough for takari
lapis pecan
and i cant be more specific, my phone number can't be authenticated, they know of the issue, they won't reply or give any sort of update on the situation
gritty iron
Post it in the #๐คโcommunity-troubleshooting section and give your platform, user ID, time you noticed the problem. They'll respond.
gritty iron
Or tweet PUBG_alex
gritty iron
Or PUBG_US
lapis pecan
none of that works
gritty iron
Check out ALEX the PUBG DEV (@PUBG_Devs): https://twitter.com/PUBG_Devs?s=09
Check out PUBG US (@PUBG_US): https://twitter.com/PUBG_US?s=09
@gloomy canopy is it because the season ended?
gloomy canopy
no the problem with season 7 made me mad i didnt even play after the first week even tho i spent the cash
im just mad bec the one dev whos bald was talking shit to ppl rather than helping me
but now the problem is happening in season 8 again
and its getting to me
AGAIN
gritty iron
Oh you are on PC?
gloomy canopy
YES
gritty iron
Ah... Well wish I could help you. I'm on console.
celest panther
This channel is for troubleshooting issues with the game, not general discussion.
Please use #๐ฌโgeneral-chat for things unrelated to the game and #207019048607678464 for game discussion
lapis pecan
When there are no responses to said issues, what do we do then?
celest panther
Your authentication issue was escalated. When was the last time you tried to register your phone number?
celest panther
We are aware of the issues some are having with the authentication and are in talks with the providers to try and resolve it, however there isn't anything further that I can do at this moment.
Can you give me the ticket number of your most recent ticket?
gloomy canopy
@celest panther my daily missions keep glitching and they dont show as completed this has happened 5 time to me
lapis pecan
where do i find the number
celest panther
Any ticket you raised will have had a confirmation email sent to you that will include the ticket number
lapis pecan
celest panther
@gloomy canopy Can you be more specific about the missions that fail to complete and what you did to complete them ingame?
lapis pecan
no number
lapis pecan
yes
gloomy canopy
any mission i get that tells me to drop healing to my team mates 2X will never count as completed no matter how many times i do it
celest panther
@gloomy canopy What does the mission text say exactly.
gloomy canopy
i cant remeber bec it was 3 days ago but i had to drop two healing items such as boosts or kits to my team and i had to do it 2 times
i tryed at least ten times but didnt count as completed
lapis pecan
oh and those seems to be to rate the support received, so unsure if those are the ticket numbers
celest panther
@gloomy canopy What exactly did you do to try and complete the mission?
gloomy canopy
1 try i gave them 3 first aid kits and a painkiller and 2nd i tried to give 4 painkillers and others were first aids
celest panther
Please be specific when you say "give". Did you drop the items or use the item trading system
gloomy canopy
i dropped it and marked it and waited for him to pick it up
celest panther
Sounds like you may have incorrectly attempted to complete the mission.
gloomy canopy
how would i do it?
celest panther
Using the radial menu, get your squadmate to request medical items.
then press F when looking at them to throw them the item
gloomy canopy
tnx :3
celest panther
@lapis pecan Which provider are you with?
lapis pecan
telus
celest panther
I can't do anything further right now but I will speak to the support team in the morning.
lapis pecan
ok, nothing i can do anyway but wait like i have been for 2 months
slim knoll
can anyone help me my pubg stucks in loading screen
its always grayed out like this and i cant get past this pls help been a week now
viral monolith
SAME
EXACTLY SAME ISSUE
its really annoying, im trying to reinstall my game once again
i hope it works :/
wru from @slim knoll
slim knoll
@viral monolith i am from Pakistan
viral monolith
same........
PUBG got unbanned here like 2 days ago
i wonder if its to do with that
viral monolith
if you try running your game at night at like 5 AM, it'll work but you'll get stuck on the "connecting" screen
that is for me ^
i talked to a friend he has the same issue
@slim knoll he's from pakistan too?
slim knoll
yes
viral monolith
same problem?
slim knoll
yep yep
viral monolith
its very annoying i really wanna get back to pubg but its not working
lol
ive been trying for a long time
it will prolly be fixed in few days
that is not guaranteed
slim knoll
it will be in a few days donโt worry mate
slim knoll
because people have been pushing
viral monolith
how many days will it be
clear dawn
When will deadmau5 trade chests open? It's been 2 years and they're all closed
viral monolith
@slim knoll u here?
slim knoll
these will not fix for u
gilded trellis
Hi
grand birch
@viral monolith Well... Iโm trying... ;โ>
viral monolith
@grand birch trying what bro
grand birch
@viral monolith to help you bro
slim knoll
@viral monolith any luck man?
slim knoll
na man
viral monolith
@slim knoll ? ^
slim knoll
its in pakistan only bec of the ban they imposed on pubg
yk how lazy they are when it comes to fixing things they ruined
@viral monolith
viral monolith
yea lool
grand birch
true
slim knoll
idk why you would bring it up here
native hare
Iโm new to pc gaming and attempted to launch pubg, it doesnโt seem to start up and a message comes up saying โ an error occurred while updating player Unknownโs battle grounds (app running) does anyone know how I can fix this?
fallen fjord
Open task manager and check if there is a background process still running (tslgame.exe) or anything with PUBG's logo. Close them and try starting again
Some processes can get stuck on the antivirus (I would recommend adding exception for PUBG's folder) and timeout other process.
native hare
Ok Iโll give that a try, thank you
eager herald
@celest panther for reference regarding: #๐คโcommunity-troubleshooting message
Turns out upgrading to fios 1 gigabit internet in Philadelphia with the same hardware (router) I had before did the trick and got rid of all my packet loss and improved the ping marginally ๐ figured Iโd let you know for reference. Philadelphia to Dallas connection now functioning like a charm ๐
celest panther
Sounds like it was an issue with your ISP then.
Good to know, thanks for the update
hard topaz
cant open pubg, plz, help! ive verify game integrity, del %tmp% and %temp% folder, open as admin, install reinstal, reconnect, reset.... ive alredy done everything to solve this... but nothing works.
ya, vc redists c++ 2005-2019, x86 and x64, direct x`s, disable windows security.... i
lapis pecan
Why hasn't the sms authentication provider just been switched to someone that doesn't suck? I've never heard of this issue with any other program.
lapis pecan
@tardy vessel @crimson cypress @arctic stream @celest panther Well, Takarii said the SMS authentication problem was escalated. When did that happen? It seems like people unable to play the game would be top priority. Has there been consideration into changing SMS providers? It's been over 2 months now, this is beyond ridiculous. It wouldn't be so bad if there had been some sort of reply to my tickets, or on twitter, or facebook, or the forums, but there has been absolutely nothing. How is this still a thing. Someone needs to get on the phone and don't get off of it until this is resolved, there is no reason it should take 2 months to fix a major issue. If my number has indeed been hijacked by those afk farmers, if that is what they are doing, then why haven't I been contacted directly to see if that is the case with me? I really do enjoy the game and the people I play with because they are all chill, but now that they have been ranking up, will I even be able to play with them? Will there be any sort of compensation for time lost from ranked play? I've spent money on the game, so I do feel a bit entitled to some sort of response and resolution to this. It's not fair to me, or any of the others that are in the same situation. I'm with TELUS and have been for almost 2 years with the same number, on a plan.
haughty fjord
hey so i just purchased pubg tonight, tryed loading into a game and it freezes on the loading screen trying to get into the online match, ive tryed using task manager to close the BSE.EXE but it wouldnt let me and i have went into my steam property's and did -high but still no luck
anything else i should try?
celest panther
@lapis pecan Please do not tag multiple people.
I said I had escalated it with the support team and they will be in touch
grand birch
Hello fellas. Are there people who have dealt with friezes?
can freeze due to lack of RAM?
pale harbor
24/07/2020
A hotfix has been applied to live servers to resolve the following issues:
- Items failing to spawn correctly on all maps
- Dynamic weather being applied to Sanhok in Ranked
- Players diving immediately upon exiting the plane
- Squadmate UI marker displays incorrectly
I don't see any fix! it became worst!!!!! ranked is unplayable, huge fps drop, and hitching all-time when opening map/inventory! I don't see any fix to CPU usage or performance improvements, the first 2 days I play a lil bit ranked with fewer problems but after the "HOTFIX" it's unplayable! I can't get a single kill!!!!!! @celest panther *PUBG the performance issues do not matter or what? If that's the case just tell so I can stop wasting my time with this game.
marble owl
4 crashes in first 10 minutes of a match, Mirimar just now 6 crashes this morning in a half hour or so, sometimes on the loading screen, sometimes in the spawn area twice in game, please fix it Apart from an odd crash previously everything has been great, the problem only started last night ?
[11:48]
I'll see if it does it again and report it
[11:50]
yep, straight away, as soon as I entered the splash screen, crash report sent.
regal pagoda
have you guys ever checked your system, if it may be unstable? 
marble owl
I have over 3300 hours in pubg, system is ok, just these new crashes is an issue.
lavish sparrow
Hello is there anyone online to help please ?
marble owl
Help with what ?
lavish sparrow
I got false ban from teaming for 30 day's. In my country support team are saying i have done teaming but not telling me who or when i did it. I am 100% sure i havent done anything wrong, i have been playing since the begining of this game
marble owl
Ah, I can't comment or help you with that sorry.
lavish sparrow
Any moderator's or admins that can help me please ?
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
celest panther
If support have rejected your appeal already then you need to accept the outcome
lavish sparrow
30 days is a lot that i havent done anything wrong. Im sure there must be an email or something so they can further investigate
If you feel you were incorrectly banned please submit an appeal on our support website:
https://support.pubg.com/hc/en-us
@regal vapor
I did but it sends the ticket to my country support. I want to send it to some one else so they can further investigate
If support have rejected your appeal already then you need to accept the outcome
@celest panther So there is no one i can contact ?
celest panther
As I said, if the support team have rejected the appeal then they have reason to do so.
You need to accept the outcome.
elfin saddle
Why would we accept outcome if support is so bad? I got global BE ban for absolute no reason. After not playing the game for months, and joining my first match. They simply gave me 2 copy/pasted answers, which are 'non answers' and closed my ticket.
That is a good reason not to accept what support does, if you ask me.
celest panther
Sorry, but this isn't a topic that is up for debate. If you raised an appeal and it was rejected then there was reason to do so.
elfin saddle
Sorry if i am being an ass. But i am pretty pissed. Not because i care that much about pubg, but getting global BE ban because of PUBG feel bad. For appeal to get rejected, i would expect someone to actually look into the ban. Not just get 2 what seem to be automated responses 'sorry we cannot help you'.
Pretty sure no one even look into logs of what anticheat found.
lavish sparrow
i am facing the same problem @elfin saddle
i cannot get intouch with anyone that can help me
elfin saddle
Welp, that is general issue with any support. They do not really care if they help you or not, they are just interested in reducing the number of tickets in their queue. So you get a copy/paste and close.
viscid ibex
PC crashed more than 10 times ....due to "TSLgame.exe" while playing the game (checked minidump file)
and also the pubgm icon showing white
haughty fjord
hey so i just purchased pubg tonight, tryed loading into a game and it freezes on the loading screen trying to get into the online match, ive tryed using task manager to close the BSE.EXE but it wouldnt let me and i have went into my steam property's and did -high but still no luck
Iโm unabel to play the game at all and Iโm stumped on what to do
pale harbor
@celest panther Why you keep ignoring performance related issues ?
celest panther
What are you system specs?
Please also run through the troubleshooting guide, ensuring you complete each step
regal vaporBOT
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
pale harbor
@celest panther I am the guy who you deletes posts on the performance related on the forum, I reached the support gave out my specs before and you dev team is doing nothing
PUBG page on steam says the required system specs, my specs fit and I run the game smooth but since season 5 or 6 I don't even remember the it became horrible
For me this is a scam
celest panther
Posts were only removed if you failed to follow the rules. Nothing to do with being ignored.
Please answer the question I asked above.
celest panther
Your system only just meets the minimum spec requirement.
pale harbor
opening the map/inventory and game hitchs
celest panther
Please run through the troubleshooting guide I mentioned above.
pale harbor
I am above minimum to say so
celest panther
Please remember that mimumum doesn't mean optimal.
If you only just reach the minimum spec then your experience may vary.
pale harbor
Man this wasn't the case when I started playing the game, It was running better much much better than it is now
celest panther
The game has had many changes over the years, some which will have had an effect on performance
As I said, experiences will vary if you only just reach the minimum spec.
pale harbor
So you re telling me if the game freezes until I have to shut it down, if the game hitchs each time I open the map/inventory or that the fps drops from 60-90 to 20 FPS it's just because I have a bad pc and it's not a problem in the game did I get that right ?
celest panther
What I said was that you should run through our troubleshooting guide.
Please do that first. If problems persist, please raise a ticket with our support team
However it is important to keep in mind that your system only just reaches the minimum spec and that this will also be having an impact.
pale harbor
I have already done that, if I didn't I wouldn't be asking you here
celest panther
I'm afraid there is nothing further I can offer in the way of troubleshooting.
pale harbor
How can I reach someone that can correctly handle my request ?
celest panther
I'm unsure what you mean by "correctly"
If you have already run through the troubleshooting guide then my advice was to raise a ticket with our support team.
celest panther
I have advised you what to do next. Beyond that there is nothing further I can offer you at this time.
pale harbor
Can you send me link where to reach the support team again, maybe I didn't reach the correct one
regal vaporBOT
viscid ibex
PC crashed more than 10 times ....due to "TSLgame.exe" while playing the game (checked minidump file)
and also the pubgm icon showing white
@celest panther i play on a pc with ryzen 5 1600x , 3200 mhz ram 8x2 gb and gtx 1060 3gb
please dont say its unstable on my OC
celest panther
Overclocks are often the cause of many crashes.
dull cypress
@pale harbor that looked a lot like the intermittent locking a lot of us were facing a few months back. I fixed my issue by running pubg in admin mode. BUt that's just my PC, my specs are much higher than yours and I still had that issue until i ran the tslgame.exe in admin mode. Again, your results may vary
this was my issue 6 months back
crystal pond
Cant seem to open pubg, already uninstalled and installed again. Once I hit Play it wont launch
already verified integrity of game files
lofty finch
@celest panther where are the lvl boosts from last season ?
celest panther
@lofty finch There were no level boosts included in SP7
gleaming willow
@celest panther I live in east NA and I can't play ranked mode because there are no matches found. I can be waiting like 30 minutes and still trying to find a match. By 4-5 pm it's getting better and there are some matches, but still not like in eu or ru region, is vpn is the only solution for this problem?
hasty violet
Looks like Vikendi Survivor Pass has restarted...no missions are detailed though. lol
celest panther
Thanks, i've reported it to the platform team
fossil depot
My friend has been having a problem recently where he has a 1-3 second input delay while in game. His cpu is at 80% use and gpu is at 40%. he has uninstalled and deleted all files, verified the integrity of the files, lowered the graphic settings and nothing seems to work. he has not been able to find similar problems online. If anyone could point me in the right direction that would be appreciated. I love you all.
only happens on pubg and not on other games
crystal pond
Need help
my pubg wont launch
Battle launcher opens. Launching game
then disappears
crystal pond
Can anyone help me? The play button on steam goes to "stop" which means its launching the game and then after a few seconds goes back to play
I already verified files integrity, reinstalled the game deleted all vc_redist and reinstalled the latest one
Changed my network to 8.8.8.8 and 8.8.8.4
celest panther
@crystal pond Please run through our troubleshooting guide
regal vaporBOT
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
viral monolith
Bug Description: Pubg periodically freezes and in order for it to hang, you need to Restart the computer or wait a very long time. Such a problem not only for me but also for friends
Video: https://youtu.be/smI9ZWyZ1_I
Date: 28.07.2020 21:58 cest
fading meadow
hello, i want to ask, is the rapid click on logitech app legal or illegal in pubg???
" Repeat Macro "
celest panther
Usage of macro's in PUBG is against the rules of conduct.
regal vaporBOT
fading meadow
Usage of macro's in PUBG is against the rules of conduct.
@celest panther oh, thank u for quick respond, i dont want to get banned for something like that, good to know that kind of stuff.
fading meadow
in this article:
I found a player who is cheating/hacking. How should I report it?
The best option is to use the in-game report system to report any cheaters in the game. However, we understand that not all reports can be done through this system.
For those cases, please let us know with the following information:
[Player Report Form]
- Date of the issue:
- Character Name:
- Violation type (Aim Bot, Speed Hack, etc.)
- Attach details (screenshots, videos, etc.):
they didnt say where to send the info..
regal pagoda
@fading meadow #360773555278970880
fading meadow
@fading meadow #360773555278970880
@regal pagoda yeh, but where to send the infooo
grand birch
Hello people. I have a problem, RAM is about 50% loaded with no applications.
what to do?
atomic mist
Hi i have a question
atomic mist
I know this is on official channel made by bluwhole themselves right?
atomic mist
So I know this is for pubg PC but I have just one,one question about pubgm:will bluehole take the partnership liscense back from tencent beacause it almost got banned due to the tension of cyber security between india china and tencent's the main reason.
I hope bluehole does that
grand birch
maybe. why don't you try?
atomic mist
Try what?
atomic mist
I agree
grand birch
Hello people. I have a problem, RAM is about 50% loaded with no applications.
what to do?
frosty garden
Hello, I cannot use my in-game voice chat whenever I have my USB Webcam attached to the system. What is the tweak? HELP!!
I play PUBG PC
wooden fractal
Heg pubg, is there a know isuse with frame drops and stutters? Game performs poorly. I have done all troubleshooting steps from your guide.
regal pagoda
@frosty garden disable the webcam microphone in your windows settings
lapis pecan
updated game, no sms fix, no contact from anyone on the issue
gusty locust
Hey guys how do i report a player for cheating on discord i have a clip of him cheating
regal vaporBOT
Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support
formal gull
Hello,anyone can help with this I just got new GPU and this happening.It sometimes happens and i just rr game it disappears for good few hours.It only happens in-game.It happens in-game and when i go on desktop it is not on desktop.Any suggestions what this could be ?I thought maybe GPU but idk still.Thank you for help !!
viral monolith
My free stadia bundle is not working
wild oracle
I got banned without any reason @quick chasm can i get a reason ?????
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
quick chasm
@wild oracle ^
wild oracle
@quick chasm I tried it they say nothing i havent did any thing and they banned me
wild oracle
I used to Stream PUBG every day and my audience are asking why i got banned @quick chasm
quick chasm
We do not deal with ban appeals here on discord. I am sorry, I am unable to help.
idle tree
@formal gull That is definitely GPU related. Though it might not be the GPU itself going bad - could just be a bad, corrupted driver :)
I'd recommend #3 and #6 from the troubleshooting guide below:
regal vaporBOT
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
wild oracle
@quick chasm ok man have a good day
strong lagoon
Good evening everyone i am having trouble often when i try play the game after a few minutes i get the crash report screen and i am out the game i reopen the game and same thing happens again. I have tried uninstall the game and all temp local files and fresh install it again but same thing happens. Any ideas how can i fix my problem? I ran a b450 tomahawk max with ryzen 3700x sapphire 5700 XT nitro+ 16 Gb of corsair vengeance pro 3600Mhz seasonic prime gx-650 psu and using windows 10 pro x64. I have the same problem since a built my system in April and has happened with multiple versions of amd drivers i am currently using 20.4.2 but has happened with 20.5.1. Bios chipset drivers and windows are up to date i really need help anyone with the same problem that fixed it? Thanks in advance
inner musk
hey a while back my acc was compromised on steam, and during that time they had my account they got me perma banned off of pubg, idk if there is anyway to check the proof of that but if there is can someone let me know.
viral monolith
I havenโt been able to join a custom game since this update ???
hard topaz
toto_by_africa.mp3
young hound
Aight. So, I've reinstalled the game on 3 different drives. (HDD -> SATA SSD -> M.2 SDD). I've done so 3 times on the SATA, and 3 times today on the M.2.
Specs: Ryzen 7 3700X Stock clock. 32 GB of 3000Mhz RAM, 4x8 config running at high timings at 3000Mhz. MSI Geforce 1080ti, stock clocks. Cat 5e ethernet cable, running a 300Mbps connection, within 5 feet of the router. Game experiences beyond extreme ping and packet loss every game after 5-7 mins, rendering game unplayable, I'm able to force close the game, and rejoin, same thing happens again 5-7 minutes later like clockwork. What is the issue, or what could it be? about 1700 ping max and I think around 50% packet loss. Service provider is AT&T fiber, in a large city, have lost internet connection once in about 8 months.
median blade
Guys how to zoom in and out with scope in ps4 please ?
hasty violet
Damn...something feels off with the game after the update. I shoot right through people without getting hits with Beryl and especially the SLR with 6x.
I just couldnt keep my calm and had to stop playing.
haughty fjord
i have a question, i play on pc and my friend is on mobile but we cannot add each other is there a reason?
regal pagoda
@haughty fjord it's 2 different games
junior agate
hi . im making a team who plays pcs and all kind of tournament i need 2 players who plays in NA server i need a good players we will grind together and plays tournys so if anyone interested dm me
frosty dawn
Could someone tell me if I can change the PUBG console server?
idle tree
Nope @frosty dawn. The game automatically chooses the best region for you.
viral monolith
M416 damage......๐ฉplease.. up up up!!!!!
tawny field
Hi I updated mu PC and reinstalled PUBG but game didn't start up
viral monolith
Is there anyone who can give pubg uc
tawny field
I did ts list but couldnt do part 4? Where you need to manually remove config bc there was no TslGame in %localappdata%
celest panther
I meant post your question here.
wooden fractal
Why PUBG game have diference in performance ranked vs normal games. Ranked is very bad in performance. Its the same game same folder diferent mode. I don't understand
idle tree
It's mostly to do with the fact that people in Ranked don't die as quickly
so, at times you can have 50+ people still alive by like Phase 4-5 in a small circle
which is going to hit every single system out there super hard
factor in that in Ranked utility and vehicles are used MUCH more
heavy nexus
@celest panther I have a problem. I live in east NA and when I start matchmaking to play ranked it may take up to 30 - 60 minutes to find a match. This way it's impossible to play ranked, but i really want to. What is the cause of this problem and how can I fix it? Is there not enough players to find a single match?
@gleaming willow
Yeah man, me too on #๐โpc-as-lfg , its impossible to find match on #๐โpc-as-lfg ,please us @celest panther that issue on #๐โpc-as-lfg , this has happened since ranked 7th #๐คโcommunity-troubleshooting
hasty violet
What do I have to do to unlock Julie's purple hair on console? I have the survivor pass, but I cant find it among the missions.
mild zenith
Im on ps4 and i cant choose any gamemodes
All of the "confirm buttons" are greyed out
gloomy canopy
@celest panther good morning :3
viral monolith
stuttering kill the game for me it never get fixed
i have Ryzen 5 2600 + GTX 1080 + 16GO Ram SSD 500GO
gleaming willow
@celest panther I have a problem. I live in east NA and when I start matchmaking to play ranked it may take up to 30 - 60 minutes to find a match. This way it's impossible to play ranked, but i really want to. What is the cause of this problem and how can I fix it? Is there not enough players to find a single match?
twin stag
i have problem launching my pubg, i need help with it
torn anchor
wide prism
Hey! I wonder something, is there a way to report people and maybe get them punished for a while that reports everyone ingame without evidence or looking at the deathcam? It ruins the whole point of reporting cheaters when they report every single person that kills them and just fills it up with false reports that takes time from the actual cheaters?
warped crystal
shrewd dew
Is there any troubleshooting I can do for randomly dropping loot? Ive reinstalled. Its really affecting my game.
celest panther
No. Its an issue that is being investigated
eager hawk
Question for PUBG streamers - got a question that I'm wondering if some of you might have some experience with. I've noticed for a while now (at least last 2-3 weeks) that if I limit my in-game FPS to 90, my stream runs smooth at 60fps. But if I uncap my in-game FPS and get 110+ while streaming, my OBS stream output becomes really low frames (15-30fps). My experience looks good, but the user viewing it has a horrid experience! Feels like this shouldn't be an issue on a 9900K + 2080Ti, wondering if anyone else who streams or produces has noticed anything similar?
jovial pond
So we don't get a season reward
twin stag
my pubg won't launch!! i have validated my files and it still won't launch, i need help with my issue
modern meteor
my pubg does not launch too ! any help?
viral monolith
m416 really damaged... up please
mighty token
frosty coral
m416 really damaged... up please
@viral monolith it's pubg they nerf ARs and buff the living crap outa SMGs... Aka it's dumb
finite sapphire
Can you use a mouse with the ability to change the dpi temporary while holding down a button and having a different dpi when not pressing it.
Like having a lower dpi while shooting for better control but a higher one to quickly look around?
Or is this against the rules? @idle tree