#🤝│community-troubleshooting

1 messages ¡ Page 168 of 1

wise onyx
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i know bud was just saying last time i looked there was over a mil player playing b4 now bro

scarlet pine
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i7 8750

zealous rain
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you realy gota stop using bud and bro

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idk why your lagging look if pubg reset your settings to max

idle tree
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He's just a fellow yorkshireman

wise onyx
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ok sorry lol

scarlet pine
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well i did everything possible

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i even reinstall the game

wise onyx
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yes thats the one

scarlet pine
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like why is this happening

zealous rain
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My graphic settings reset this morning look if that the problem

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man i cant play and help at the same time

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can you get in a call and screen share

scarlet pine
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well if my setting isn't the problem then nah im good

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thanks anyway

zealous rain
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And btw @wise onyx look at the date of the article your reading lmao

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big brain time

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@scarlet pine look if your pc under cloked your cpu/gpu

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if your motherboard has it turn of game mode in the bios that underclock my cpu but i have Ryzen

scarlet pine
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what?

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i not really not at all these technical issues sorry

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not really good*

zealous rain
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For some reason im sure its your pubg settings cuz mine reset this morning idk why

scarlet pine
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why setting?

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i always use very low excpet for anti all

zealous rain
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Idk its just reset to ultra this morning for me

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same here but it all went to ultra just double check

shy breach
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Why my game crashing a lot lately? i5 7400, 1050ti

idle tree
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!ts

regal vaporBOT
vast geode
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Hey, currently can not ready up in the menu with squads of 2 atm, OC based, Currently everytime we do 2 man squad or squad the ready button bugs out

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Game has been verified twice no issues

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however preparing popout comes up and spins

vast geode
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Squads is broken

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3 different lobby leaders and all of us are getting errors that wont let us in game

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the check is bouncing around and won't let us ready up for a game

coarse junco
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i fear you need to leave the team and create a new one in this case

vast geode
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I have done this for the last hour

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we also tried on each person

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same issue

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Duos works fine, its just squads for OCE squad matchmaking, its like the boolean for the check isn't working properly.

coarse junco
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does this happen every time you join a team?

vast geode
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everytime

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and ive already verified game twice

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we all have

celest panther
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Which region are you playing in?

vast geode
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OC

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however duos is pushing us to SEA

celest panther
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Can you begin matchmaking if you join the squad queue solo?

vast geode
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nope

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does the same thing

celest panther
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Is it the same for all 3 of you if trying to queue solo?

vast geode
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yea

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currently just rolls the pop out window

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however doesn't start timer

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our third said he could match make but 2 of us cant

celest panther
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I was just able to successfully join the queue and get the timer in the OCE region.

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Do you and your friend that are also unable to queue properly use the same ISP?

vast geode
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different area's he is in aussie im in nz

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ISP won't matter in that case

celest panther
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Can you confirm both the ISP's for me?

vast geode
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Vodaphone for me for him idk he had to go

celest panther
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Do you have a phone that you can use as a hotspot?

vast geode
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yup

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but same ISP tho

celest panther
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Can you please give that a quick try for me? Before that, please restart your PC

vast geode
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I can queue solo's now but 2 man squad doesnt work

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still the same issue

celest panther
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Can you queue for a random squad?

vast geode
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solo queue random squad?

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Random squad works but thats only if I queue up

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however with a friend still doens't work

celest panther
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are you able to queue for squads (not 2 man squad)

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with 2 people

vast geode
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no

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it just does the preparing window

celest panther
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how long did you wait before cancelling the matchmaking?

vast geode
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40 seconds roughly each time

celest panther
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What happens if you queue as a 1 man squad?

vast geode
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and generally its the last person to ready up that gets the window between us

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straight into matchmaking

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hold up

celest panther
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sorry, can you clarify what you mean by "window between us" ?

vast geode
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I ready up first, it comes up ready.
If he readys up after me, he gets preparing and it stays that way

celest panther
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and the opposite way around is the same too?

vast geode
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yea

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when we had a 3 man, it was doing the same as well, the last person to ready up always got the preparing window

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and then got stuck on it

celest panther
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Hmm..

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I'm not seeing any other reports currently with players having the same issue.

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For now, the best thing I can suggest is contacting our support team and explaining the situation to them

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!support

regal vaporBOT
celest panther
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I'll continue to keep an eye out for any further reports from other players.

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For now, can you provide me with the IGN's for both yourself and your friend?

vast geode
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PM'ed u

restive magnet
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@weary warren

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When the lagfix update is coming?

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previously I was getting 80-90 FPS

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but now its like 40-50

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previously=before the karakin update

muted lynx
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ok boomer

muted lynx
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um.. i try to load into a game and my screen goes black for a sec and my game crashes?

muted lynx
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Where do I report team killers

coarse junco
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please report them ingame using the report feature.
If they are a member of this discord, please report it with additional proof to a teammember here

muted lynx
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Ok I already reported didn’t know if I could in discord as well thanks

viral monolith
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PUBG reports cheaters. Must there be a video?

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Who can tell me!!

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If you report them in-game you dont need video but if you are going to email their support you will need one to prove that that player is cheating. @viral monolith

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@viral monolith Thanks

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You can submit a ticket

worn coral
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its goin to be 3 week still there is no fix for fpsdrops

sand wraith
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CHEATERS NOW A DAYS ONLY BAN TEMPORARY NOT PERMANENT XD THEY ARE NOT GETTING BANNED PERMANENTLY THATS BAD THOUGH LOTS OF CHEATER NOW A DAYS

worn coral
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i reported few guys they got first temp baned then aftr 1 day they got permanent ban

sand wraith
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I REPORTED 4 PLAYER IN THIS WEEK AND ALL GOT TEMPORARY BAN FOR FEW DAYS CLEAR AIMBOTING BUT NOW AGAIN THEY ARE PLAYINGGGG

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Xd

worn coral
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sad

sand wraith
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65 % TO 75% HEADSHOT RATIO ....JUST IMAGINE

celest panther
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@sand wraith• Do not publicly accuse other users/players of misconduct. Please always use proper channels for reporting users/players to us.

sand wraith
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@celest panther i already did it nothing happened

viral monolith
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Game just crashed for no reason, 8kills, 16 left -_- fucking game

sand wraith
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@viral monolith same thing happen to me after update

viral monolith
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@sand wraith There's no need to report them!

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Because you need to provide all the videos to prove that it's a cheater.
Even its K/D 164 Fuck!

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They wont even if you have videos

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not for me at least

sand wraith
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@viral monolith YEAH I KNOW THAT I ALREADY HAVE DEAL THIS GARBAGE

zealous rain
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Why are we geting karaking 1 time every 50 games

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fucking sucks

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@sand wraith dont wory i reported a guy that had 5 solo games and a perfect kd that means he won all of them and he still didint get banned😄

worn coral
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Any news about fixing FPS and shutter?

viral monolith
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When there are news it will be shared in proper channels

worn coral
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Sad

thin pond
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No, what’s sad is that I can’t actually talk to a person from support. Instead I get an automated response every time that accomplishes nothing and on top of that, I can’t get help fixing a problem with the game I’m having because the automated responses don’t cover what I need help with poor customer service

viral monolith
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What do you need help with?

thin pond
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Well, you know how we’re supposed to customize the controls? Well, I customized the layout of the controls for game a while ago, and after one of the many updates, some of the controls were reset and now when I try to use motorcycles, the exit button over laps with the buttons to make the motorcycle point up or down, and because of it, I can’t use motorcycles with being thrown off and killed

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How do I fix it? Cause when I go to the setting to attempt to change the controls specifically for motorcycles, it no longer gives me the option to do that, and I’ve reset the app multiple times and recreated my settings layouts multiple times and it’s done nothing

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@viral monolith

viral monolith
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I have that in settings

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look

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Looking for that?

celest panther
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@thin pond I'm not certain what you mean by "exit button overlaps with...."

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Can you explain what you mean?

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@worn coral Asking the same question ever day isn't going to change the response given. Please wait for us to provide everyone with an update.

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When we have information to share, we absolutely will.

modern pilot
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Does anyone know about pubg crash by transulentTB?

celest panther
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Can you explain what you mean?

modern pilot
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Game crashes randomly

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Because transulentTB is working on backgroung

celest panther
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Could you explain what transulentTB is?

modern pilot
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Program, which make windows menu transparent

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That the only one thing that it can do

celest panther
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If its causing the game to crash then I recommend disabling it while playing

modern pilot
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🤔 , ok, i try then

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But its really strange

celest panther
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Unfortunately its the only thing I can suggest

thin pond
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That sort of help but not quite. I’m on mobile, the buttons or otherwise known as icons I’m having trouble with are the exit vehicle icon or button, over lapping with the tilt up or down icons whenever I drive the motorcycles

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@celest panther

celest panther
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Do you mean it is double bound?

thin pond
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Sure?

celest panther
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I'm not sure if you are reporting a UI error that is preventing you from binding keys correctly or if you have a different issue.

thin pond
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I’ll see if I can post a screen shot of the problem

worn coral
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Ok

thin pond
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Um...it wont let me post cause im missing permissions?

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Ill try posting in the general chat then.

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Nvm, ot wont let me post any kind of screen shots anywhere

viral monolith
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You have to post it as link or just DM takarii

thin pond
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Alright

tender flicker
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Adam508#6370, swearing, cussing, and playing music loudly ingame

brisk garnet
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I play pubg consistently on Xbox and it isn’t allowing me to play the game it says could not connect. And I checked and there’s no announcement about servers being closed for maintenance

rotund topaz
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hello

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anyone can help me with my sound issue?

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does anyone know why i can only hear a sound from the direction of my look?

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i cant hear someone open a door from my back

muted lynx
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@tender flicker whats wrong with that?

tender flicker
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@muted lynx so annoying people is allowed here?

muted lynx
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i simply asked what was wrong with that

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swearing is allowed in pubg im pretty sure

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the music part is stupid but

tender flicker
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would you like being sworn at by a random guy, and called racist stuff, annoyed by music, then killed by your teammate?

muted lynx
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i wouldnt mind

tender flicker
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well, that's you. not me.

muted lynx
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but you said swearing cussing and music loudly not team killing

tender flicker
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yea the team killing happened later on

muted lynx
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team killing fucking pisses me off

tender flicker
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he's already in squad room 2 annoying somebody else

unborn osprey
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Game not working

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Ps4... squads?

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I am having issue finding a match

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Anyone else?

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@celest panther

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@weary warren

unborn osprey
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@dense rover any update?

coarse junco
light kayak
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any ETA on when will the server routing will be fixed?

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After kakarain I need to use VPN to play

unborn osprey
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Thank you

green reef
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ok so has anyone had that problem with twitch where there email changes to .comtwitchsafe i can not access my account

raw trail
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hi guys so i have a problem with the fps in pubg after the new 6.1 update my specs are: i5-7400

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gtx 1660 super 6gb 16gb of ram and 1tb hdd

muted lynx
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@raw trail what problem? like stutter or just low fps in general

raw trail
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low fps and stutter too @muted lynx

muted lynx
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same here its starting to really annoy me

raw trail
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yeah i cant really play like this

muted lynx
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dude, i was literally in a house and my game just stuttered terrible

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lyu

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ly

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6 fps

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the game was running perfectly before that and it just stops working properly

viral monolith
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They know and they are looking into it @raw trail @muted lynx

muted lynx
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@viral monolith thanks

sage yoke
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Discord says im playing pubg lite when i open normal pubg. In main menu pointer lags and i can't hear even sounds. I deletd pubg and downloaded back and same problem. What i can do?

muted lynx
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Is there something wrong with this game? If I click squads give me a squad not a duo partner

ancient goblet
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Are there any "tricks" to get better fps in PUBG? I only get like 100 FPS avg on very low settings... System is a 3700x, 3600MHz ram and 2080S at 2560x1080

willow dock
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agaaaaaaarbaaaaaaaaaaaaage

worn coral
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@raw trail same problem they said they r investigating this issue for past 2½ weeks

twin night
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Can Äą help a responsible

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Help me ples responsible

zealous rain
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Sins I needed to reinstall pubg my audio is now all in one channel so i cant tell what direction its from. Is there a fix

idle tree
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Something's definitely up with your system @ancient goblet - I'm here with a 8600k, same frequency ram, and a 2070 pulling 160-180+ at the same resolution

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What settings are you running the game at?

viral monolith
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ever since the update my game crashes after every match

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anyone got tips?

celest panther
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Please verify your game files. If the issue persists, run through our troubleshooting guide below

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!ts

regal vaporBOT
viral monolith
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im trying but it probably wont help

ancient goblet
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@idle tree Thanks for your response. Ive set everything to very low except textures, AA and view distance are on ultra. But when setting everything on ultra, it doesnt really change. All other games run fine.

bright forge
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I killed somoene with a gas can but didn't count for my challenge anyone knows how to fix this?

celest panther
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@ancient goblet With those settings, you are basically hammering your CPU.

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You need to up your settings so that your GPU is used. Lower settings use the CPU more

ancient goblet
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@celest panther I know. But like i said, even when everything is turned up to Ultra, i get the same FPS. Like there is a limiter (Ive checked and there is non).

idle tree
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does it go past 100?

ancient goblet
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Yes, it does. Its always between 90 and 110. Rarely goes above that. Right now im watching a video where a guy with the same CPU gets up to 200 FPS...

idle tree
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Tried re-installing your GPU's drivers, to see if that helps?

ancient goblet
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Yes. Ive tried 3 different drivers... I might re-install windows later. Maybe that will help. Wanted to do that sometime anyway

ancient goblet
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@celest panther @idle tree I re-installed windows. My FPS are mostly above 150 and often at around 180-200. I guess windows was just a little messed up after 2 years and 2 system changes... 😛

muted lynx
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anyone here know why i can load perfectly fine into some games and then some i just wont load into?

ancient goblet
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@muted lynx ive had this issue before. But that's like a year ago. For me it helped to just verify my game files via steam. It downloaded a few very small files and the issue was gone.

solid mortar
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got banned on pubg for one day how do i get unbanned?

viral monolith
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!appeal

regal vaporBOT
solid mortar
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ive played this game for 2k hours and never had this

viral monolith
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Yeah but even if they lift your ban you have to wait between 24 to 48 hours for it to lift itself up,so i just recommend to wait it out

solid mortar
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it says ill be unbanned on the 10th

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it is the 10th

viral monolith
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timezones

solid mortar
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im in the uk

viral monolith
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I think it doesnt work on 00:00 10th but on hour you were banned previous day

idle tree
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Good to hear! @ancient goblet

viral monolith
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@viral monolith

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pubg is unplayable rn

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me and my friend keep crashing while in duos

simple shuttle
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Hi when i save my settings to the cloud settings, then does not load what was saved

celest panther
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Did you click to download the settings?

viral monolith
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anyone has something to do with the crashes?

simple shuttle
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@celest panther and where i can do that?

celest panther
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Its in the same place as the button to save your settings

simple shuttle
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okay i will try it.

viral monolith
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can i maybe get some help so i can play the game normally already

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verified game data didnt help with anything

celest panther
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Please run through the troubleshooting guide

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!ts

regal vaporBOT
viral monolith
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done all the steps there its useless

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its like the most basic thing people do anyways

celest panther
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There isn't anything further I can suggest at the moment. I recommend raising a ticket with our support team and explaining your situation.

viral monolith
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of course pubg running smooth 80 fps but randomally crash at with 8 people alive in squads -_-

zealous rain
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IS it me or dyeing behind wall becoming thing again

vast geode
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@zealous rain were u in full cover behind a wall or was part of your character sticking out?

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its not uncommon to think that getting shot when you have full cover were it just a angle that the other player is shooting you from.

viral monolith
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no its de sync

vast geode
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^

zealous rain
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@vast geode you clearly never played this game

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THe de-sinc is the worst i have ever seen in some time

viral monolith
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pubgs de sync is not that bad but when VPN players with 500 ping come then its horrible

zealous rain
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pk loss every 30s

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my ping is 60

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I record all my games I\ can make a compilation of me getting insta killed as they peek, die behind walls etc.

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Its a joke rn

fallow patio
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Why I and my friends are not able to login via Facebook accounts ? Is there any maintenance or servers breakdowns ?

coarse junco
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login via facebook sounds like pubg mobile

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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

vast geode
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@zealous rain why do you think that? I was just asking if it was just players getting a better shot at you, I didn't think De-sync was the problem you were having lad. And I agree with bradaa, vpn players are getting more and more annoying.

hasty violet
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I find myself not wanting to play the game as much as before the last update.
The UI is a horrid mess. Everything is 3-10 button pushes away on console.
Annoying yellow dots everywhere.
Season rewards require several different buttons to redeem. WHY?!?!
Buying several crates in the store is a chore. Buy - accept - push B. etc Then push "move". What do they mean with move anyway?
We get kicked out every other game, almost always while looking at the inventory.
The map rotation is almost non existant some nights, even more now when Vikendi is removed.
The game crashes and I get dashboarded on Xbox.
We cant see 1-2 players gamertags in Squad sometimes.

shy breach
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3 weeks with my 100% cpu, how much more to wait? 😭 😭

worn coral
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Wait forever , it won't fix

hasty violet
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One more thing...when Im standing in low water and look up a mountain my cam shows below water and I lose all focus on where the enemy are.

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In 3rd person view

rugged pond
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Is it so hard to re-master this game?

viral monolith
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Ridiculous.
PUBG's reporting system.
Unable to find out if an ID is using a cheat.

zealous rain
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@vast geode You sure you wana know, maybe because if you played this game you would know that desync was always a problem but now it worst then before

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They do there best to fix it but its never perfect and now there a problem there going to fix that all I was saying

hasty violet
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The game has been a mess since the 3rd update that was supposed to fix Vikendi.

vast geode
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Considering how it used to be in early beta the game is still a lot better tho. Yea dysync has always been an issue, its still not as bad as before, just saying. Asking how u get shot behind a wall could mean alot ez, being vague saying "IS it me or dyeing behind wall becoming thing again". Im not gonna judge your experinces with the game differently from mine. I was just wondering how u got shot is all

lunar mulch
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So i just got banned form pubg for no reason. I have nearly 900 hours in the game and just got booted from a top 4 situation. Has anyone hear had something like this happen? Anywhere to submit an apeal?

rough flame
vast geode
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Full OC server just lagged out

remote dust
#

Are NA servers down right now?

dark plinth
#

yueah

fiery tendon
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yeah same

remote dust
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huh, now it says my game is on the wrong version, 7.0.6 and to get 7.1.1 by restarting steam. i did that, and nothing downloaded, reopened the game and still have incorrect version. da heck

dreamy hull
#

in game says servers are under maintenance

ripe basin
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yup

plain stratus
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!appeal

regal vaporBOT
cosmic ice
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Did not play the Game since last update because still FPS is stuttering (100% Usage) and Game crashes + stuck every time... Still waiting for the remedies. I think Only Takari and Robo is aware of this Predicaments Because PUBG Devs are still improving the Blood Colours.

weary warren
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@cosmic ice As I have explained to you before, different teams do different jobs.

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Just because work is continuing elsewhere does not mean the relevant team are not looking into the issues, especially when we have stated publicly this is something which is being investigated.

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@pseudo socket If you believe you have been incorrectly banned you will need to get in contact with the support team

regal vaporBOT
graceful cradle
#

Has anyone been experiencing a series of Fatal errors in pubg for the last couple of days?

atomic fog
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I want to change my access from ( Game Center & Facebook ) to ( google & face book ) how i can do that i have all the screenshots for what i buy from the store as Evidence

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@cerulean sun

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@regal vapor

viral monolith
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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

viral monolith
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!pc

smoky dune
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Can I get help from anybody here ?

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I got a mail that says mail changed

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@gleaming vector ?

viral monolith
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F

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contact steam

smoky dune
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well I can connect with Steam

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dunno why that person changed the mail

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but still I want it back 😄

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also there is a real problem in here

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PUBG does not verift the mail before changing the acc's mail

viral monolith
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thats not pubg related,but steam related

smoky dune
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I can connect to steam and play pubg tho

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that mail says my PUBG UNIVERSAL account's mail has changed

celest panther
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If you are unable to log in with your PUBG Global account, please raise a ticket with our support team

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!support

regal vaporBOT
smoky dune
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I already did, but I'm not sure it will be fast

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so that s why I tried discord 🙂

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now pubg.com says I don't have an account with my mail lol

exotic tinsel
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@celest panther Now i delete a game

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if you din't know how to develop a game so why????

worn coral
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Today i opened pubg , out of 6 games 4 crash , all full cpu usage , fps drops high than usual drops sad .

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once i was recording my gameplay while i play a game , now cant even play when im not recordin

viral monolith
#

yo

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whenever i play with people i follow on pubg i cant speak

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but when theyre randoms i can speak in voice chat

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any help please?

mossy dome
#

Voice chat not working steam, can't talk or hear my teammates.
Anyone ?

viral monolith
#

me too!

willow dock
#

any progress on peak desync situation ? @celest panther *PU

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any progress on peak desync situation ? @everyone

viral monolith
idle tree
#

Any progress on a problem literally every multiplayer game has? omegalul

limpid badger
#

hi! So ive re installed the game, ive fixed the "broken files" through steam and all that s*** ... but the game don't start.. i get to the starter screen (the one with the dude) and thats it.. it say's that it is running and not "freezed" but it's just stands there! have been sinvce the update and im sooooooo raging!! please help anybody!!!

willow dock
#

this probem has been around from mars 2019

idle tree
viral monolith
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march probably xD

willow dock
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i know that because i saw a video back then

idle tree
#

This problem exists in all (multiplayer) games since the beginning of time. It all comes down to one constant: the speed of light

willow dock
#

from wacky

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look at the date of the post bud

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buds

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its a shaaaaaaame

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trash game

idle tree
#

Well, that is technically not a problem since that's pretty correct in terms of playermodels

willow dock
#

lol

idle tree
#

But, it is being looked into and a solution will come eventually

willow dock
#

it is for the players

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but whatever

idle tree
#

Besides, that problem has been in the game since launch. It's to do with perspective, really, and how the playermodel is right-handed. That is the latest update on the situation, as per that post

hasty violet
#

Wow, just landed on Paradise resort...no one in my squad saw a single parachute. I land and get almost instakilled by a guy.

zealous rain
#

no that just you guys forgeting that you dont all land at the same time

#

go in the replay

#

you will see

crisp escarp
#

Had a really good 3-hours of gaming today. My squad got wiped by an aimbotter 2nd to last game, but only 6 crashes in total (albeit 4 in one game including a Phase 5 game-ending crash on our last player).

fluid spade
#

Please help me anyone

#

I will suicide for my account

#

Please help me

idle tree
#

What's your issue, specifically? @fluid spade

fluid spade
#

My pubg mobile account is banned 10 years please help anyone nevermind I will suicide my game important it's my life

idle tree
#

Well, for a starter we don't handle PUBG Mobile in this discord- that's a different company/game with a different discord. Secondly, don't

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

fluid spade
#

Help me please anyone help me

idle tree
#

Please take this to the above discord, since we don't handle PUBG Mobile here

fluid spade
#

Pubg mobile account. Banned 10 years please help me never mind I will suicide for this game help me please anyone

idle tree
#

As I said above, please go to the other discord to potentially get it dealt with and get advice, since we do not handle PUBG Mobile bans in this discord

fluid spade
#

Okay

idle tree
#

Cheers.

wanton orbit
#

is the stuttering fix'd? or still not?

#

@idle tree

shy breach
#

nop @wanton orbit

wanton orbit
#

sigh 😦

proud pond
#

I done like 7 times that challenge where u need to kill 2 players with dmr over75 meer!

#

why?

#

i cant do it

zealous rain
#

It's fairly easy

#

Don't it with out realizing it but I use dmr more then sr

#

So that explains it

proud pond
#

but i dont get it done when i get 2 kills over 100 meter

zealous rain
#

What did you use

#

And are you sure it's 100m

#

No actually, how do you know it's over 100m

little spruce
#

fix you're game

viral monolith
#

@zealous rain when you get a kill over a 100 meters it shows the distance

native niche
#

Is there a way to quick mark where one is aiming with a marker without opening the map? Not the quick mark that just briefly tags the compass

viral monolith
#

YES,just press the scroll

zealous rain
#

@viral monolith that was the point in the question i asked because clearly hes not getting kills over 100m, just wanted to know how he knows and if he didn't say that well that explains it

#

@native niche there a bind that opens a wheel to ping enemy's and stuff made for people that dont have mics, if you double tap it it will ping

native niche
#

ok thanks

dark dagger
#

question. its been a while since ive been on. What happened to the snow map?

tough harbor
#

taken out from the rotation to make way for the new map, Karakin. it will be back in the future

full compass
#

How to make it brighter and clearer? like ChocoTaco's?

viral monolith
#

DoS attack Pubg not fixed yet?

#

There are a few games every day.
After getting on the plane.Can't jump.

vast geode
#

@full compass Same key that u use to zoom in and out of with an 6x or 8x. You can also change the dot with page up and page down (default)

zealous rain
#

Where can I give feed back about TDM

celest panther
#

The best place is to use our forums

#

!forums

regal vaporBOT
zealous rain
#

How do i make a post on there

#

LIke make a list of the new features

idle tree
#

Create an account, and then you'll be able to post :)

celest panther
#

Create an account. Once created, make sure you are logged in, then pick a forum and create a new thread by clicking "Start new topic"

wanton valve
#

In custom matches how do you open the ingame spawn menu where you can spawn vehicles and stuff

celest panther
#

@wanton valve Sandbox mode is only available to PUBG Partners. Sorry!

wanton valve
#

Ah that sucks haha, wel no problem

zealous rain
#

Yea the problem is there is no start new topic button

zealous rain
#

hELP

clever dragon
#

help

normal reef
#

does anyone know how to switch maps, for some reason half my friend group can and the others cant
is it a bug? if so how di i fix it

sand wraith
#

hi guys i have a question is the MOST KILLS 44 is possible????

weary warren
#

@normal reef Depends what region you're in. Some regions will have the ability to select a map, others will have random matchmaking.

normal reef
#

damn that sucks

odd oak
#

@sand wraith slim to none

coarse plume
#

Did pubg fix the crashing from a few weeks ago

thorny anchor
#

cant hear any ingame voice chat

#

its all on in settings with volume at max

celest panther
#

@thorny anchor It's possible something is blocking it. Which country do you play from?

thorny anchor
#

US

#

ive tried looking up fixes but nothing helped

#

@celest panther

celest panther
#

There are a number of things that could be preventing it. Also note that voice chat is disabled until you enter the plane at the start of the game.

thorny anchor
#

Yeah i know

#

like rn im in discord talking with my duo partner

#

he is taking to our team mates in our squad

#

but i cant hear him or them in game

#

@celest panther

celest panther
#

I presume its because something on your system, or even your ISP, is blocking the Voip plugin.

#

Do you run any firewalls or antivirus?

thorny anchor
#

norton

#

my settings say the game has access to my mircrophone

celest panther
#

Could be blocking the Voip system. Try disabling the firewall and seeing if it resolves it. If it does, you may need to add an exception.

thorny anchor
#

k

#

@celest panther

#

Pubg is set to trusted

#

with full access

celest panther
#

If it still doesn't allow you to use voip, you may need to contact our support team for further assistance

#

!support

regal vaporBOT
thorny anchor
#

i made a ticket

#

@celest panther

#

it says i have 3 proceses using my mic

#

PubG

#

Discord

#

and Speech runtime executible

celest panther
#

@thorny anchor Have you tried using the Steam microphone test? You can find it by opening the "Friends list settings" and then selecting the "Voice" tab

fossil ether
#

is it known that there is some sort of bug with red dot atm? it keeps resetting my preferred dot

thorny anchor
#

my steam doesnt look like that @celest panther

celest panther
#

@thorny anchor What version of steam are you running? You can find it by opening the main steam library, clicking "Help" in the top right and then "About Steam"

quick chasm
#

@fossil ether does this occur in TDM on the test server or somewhere else?

thorny anchor
#

yeah i entered big picture mode

#

my mic is there

#

and i tested it

celest panther
#

Did it pick up your voice correctly?

thorny anchor
#

Yeah

#

all my other steam games VC works

#

its just pubg

#

so i dont think its my settings

celest panther
#

In that case I would recommend waiting for a response from the support team so they can attempt to troubleshoot the issue with you.

#

Sorry I couldn't be of more help

thorny anchor
#

Its all good

#

thanks tho

fossil ether
#

@quick chasm this occur on live servers for me, i didnt play test server much yet to notice the problem there

zealous rain
#

Taraki, yesterday I couldn't find the make a new post on the pubg forums

celest panther
#

If you aren't logged in then you can't create an a post. Make sure your account is logged into the forums and you should see it

#

@fossil ether did you press the "reset zero" button while in ADS? (Default middle mouse button)

fossil ether
#

i have my middle mouse button on unarm, can that be the case? @celest panther

#

dont have reset zero bound to anything else

celest panther
#

You don't have middle mouse double bound to both actions?

hasty violet
fossil ether
#

@celest panther apperantly it was, never had the issue before tho. but that might have causing it

#

sorry for late answer tho

thorny anchor
#

@celest panther Support told me same thing u did

#

My game is fucked 😂

celest panther
#

Do you use the cloud saving feature for storing your game settings?

thorny anchor
#

I’ve never touched the button

#

I didn’t know what it did

celest panther
#

Lets try one more thing.

#

Open the start menu and paste this into the search bar, then press enter %localappdata%\TslGame\Saved\Config

#

Make sure the game isn't running, then delete the WindowsNoEditor folder and verify the game files again through steam

#

Note, this will reset all your keybinds and settings

#

Then launch the game and see if you are able to use the voip as normal

wise onyx
#

now then hope your all ok

pastel latch
#

did package loss fixed yet?

shy breach
#

I know that I am very heavy and boring, but how are you doing with the issue of cpu and its use? @celest panther

mossy steeple
#

How to remove general announcement from our server

stone heart
#

@mossy steeple Press Edit Channel on the text channel you have the messages sent to, click webhooks and remove the ones you don't want.

zealous rain
#

What the chance of a guy that I reported geting perma banned after hes get temp banned

normal reef
#

Is there anyway of changeing the region at all?

viral monolith
#

This is king in AS.
This can't be banned...

#

Because it's not a cheater...Hahahahaha...
It's just a DDOS attack

#

AS and Sea These two servers...Every day there will be...

zealous rain
#

NO you know I totally was not in the games where he tracked a guys head behind the wall

viral monolith
#

Pubg reports.Unless there's something wrong with their cheats.
Otherwise Pubg won't ban it.
Unless you provide a lot of videos and pictures.
PUBG can block ids

#

Otherwise.
One ID and several cheat ID pictures.
They won't ban it.

zealous rain
#

How do you know all this

worn coral
#

@shy breach , I guess takarii is just a moderator dnt knw what's happening among Dev team , he just say they r working on it when someone ask.

thorny anchor
#

@celest panther Didnt work still, anyway i can call someone at support or get in VC with someone to try and help me, because support told me same things u did

celest panther
thorny anchor
#

They also said check microphone feedback in settings

#

how do i do that?

#

b/c my VOIP isnt working at all i cant talk or hear other players

#

even tho i have VOIP enabled and teamchat enabled

celest panther
#

@worn coral @shy breach As I've previously said, we will provide an update to the situation when one is available to share. Please wait for an announcement.

thorny anchor
#

darn

#

This sucks

#

XD

#

Thanks tho youve been helpful

celest panther
#

Oops, sorry! That tag wasn't for you

thorny anchor
#

Oh lol

celest panther
#

Please respond to the support ticket with what you have tried and continue to troubleshoot with them.

thorny anchor
#

ok thanks

#

I replied to the email

#

I wonder what the issue is with PUBG specifically and my mic

#

Could it be im using a wireless headset ? @celest panther

celest panther
#

If you can't hear or transmit, then that suggests a connection issue if steam can hear you normally.

#

Did you try shutting down your firewalls entirely?

thorny anchor
#

Not sure how to do that I saw that PUBG is an exception tho like it’s fully allowed

#

So ping launcher is set to allow all direction in/out any communications

#

TslGame is set to allow also

zealous rain
#

@celest panther I was not just asking

celest panther
#

As a troubleshooting step, disable the firewall entirely to make sure something isn't being blocked accidentally.

#

@zealous rain You posted a name, asked if a temp ban would change to a perma ban - thats calling out

zealous rain
#

Ho that my bad

#

I thought the other thing

thorny anchor
#

i turned off Norton Smart firewall

#

lets see if that was the issue

#

nope

#

still no VOIP

celest panther
#

Then I'm afraid I have no further suggestions at this point and is beyond what I can troubleshoot remotely.

thorny anchor
#

It happens

celest panther
#

Please continue to speak to our support team, hopefully they can help identify what is preventing you.

thorny anchor
#

Yeah, does Pubg have a phone number in case the suggestions dont work, it might be easier to talk then email back and forth

celest panther
#

Sorry, there isn't any phone support.

thorny anchor
#

Shot

elfin sierra
#

how to mark items on map for team members on pc to let them know about a specific item

zealous rain
#

itk you look at the item and then use the ping button

elfin sierra
#

whats the default ping button

zealous rain
#

or you can go on your map and long press the rigth click and make a loot ping

#

idk I have it changed to g

#

1s

#

settings < Key Binding < combat < radio wheel

elfin sierra
#

is it under quick marker in settings

#

oh okay thanks

zealous rain
#

double tap it and it will ping the midle of your screen as an enemy

#

or just tap it once and it will just ping normaly

elfin sierra
#

im talking bout if i want to tell my team mate hey theres a lvl 2 bag over here

zealous rain
#

good if your not use to giving degrees* on the compass and if you team doesn't have the same position so the degrees is not the same

#

yea jus hover over the item like if you where gona pick it up but press the key bind (not gona lie im not sure if this really is in the game but for reason I am)

#

just test it

#

if not it will still mark/ping the place your looking at and then just tell them whats item is on your ping/mark

elfin sierra
#

THANKS

zealous rain
#

np

gaunt remnant
#

So is anything ever going to be done to fix this game or are you guys going to just keep adding stuff to the game that no one asked for? Asking for the community

zealous rain
#

cmon tell me whats happen,

#

lag

#

hacker

#

fps drop

#

5m looting just do die in a car

#

saw you typing

timid sapphire
#

jesus christ , I just got 2 crashes in the same game ... the 2nd one was when i was in top 10...

fallow bay
#

im starting pubg but two errors are poping up

#

pubg shield and pubg shield reporter

#

does any1 know how to solve it?

celest panther
#

I would recommend verifying your game files to start with

#

If the issue remains, please follow our troubleshooting guide

#

!ts

regal vaporBOT
fallow bay
#

@celest panther i will dm you

celest panther
#

Please follow the instructions I have given.

austere saddle
#

Why i'm getting placed on EU servers automatically with ~300ping !😕

prime otter
#

why do the Asian servers have major lag

viral monolith
#

when I try opening the game I get this error "Error 740: The operation requires elevation"

pastel latch
#

who do the east NA have major lag

viral monolith
#

monkaMEGA wth

marble pivot
#

im getting error of lost connection to host in every single game....please helpp me..

hasty violet
#

They have to stop this Xim keyboard & mouse cheating of PS4 players.
They shoot full auto with scopes, no recoil what so ever.
I can barely hit someone with single fire at those distances.

viral monolith
#

..

idle tree
#

That isn't inherently a PUBG issue. That is more inherently a Sony/Microsoft issue

#

You'd want to speak to them, to get that solved

viral monolith
#

how do I report someone on here? 😄
in the discord

#

to a mod

#

who tho 😄

#

xulunix is on now,try him

#

DND is not online 😄

#

?

hasty violet
#

@idle tree So all those PUBG bans on people who had "strange movement patterns" never happened?

#

Regardless, Im hoping there is much better security on the next gen consoles.

misty crane
#

Help

midnight halo
#

why there is no crouch sound in the game

#

ccrouch walk*

viral monolith
terse belfry
#

fuck you pubg its game timeout i am bored of eating

#

fuckkkkkkkkk

celest panther
#

@hasty violet Do not call players out in discord.

#

Use the correct channels

#

!report

regal vaporBOT
hasty violet
#

Noted

glad shadow
#

Hey,
When do you return the egear app to activity?
The app is great!

plush ibex
#

can ik when the tdm in the normal pubg (not the test server version)

#

Will be in the normal*

celest panther
#

Assuming no problems occur, it should arrive this coming week

viral monolith
#

dspubgm

#

You need mobile discord?

#

dspubgm

#

ds pubg mobile

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

coral creek
#

anyone help me , i ve some prob with PUBG

#

cant play in 4 days

weary warren
#

@coral creek Please share the full details of your issue with us so we can help you troubleshoot.

PC or Console?
When you say "cant play", what do you mean exactly?

coral creek
#

Its on PC

#

I cant send picture

#

Im pm you already @weary warren

weary warren
#

When you say "cant play", what do you mean exactly?

#

I need more details about when this happens

#

Are you in a game?

#

Are you starting the game?

#

Matchmaking?

coral creek
#

I can join the game

#

But after Matchmaking

#

I can't join the map

weary warren
#

Okay, walk me through the steps you take before this message appears, I want to make sure I am correctly understanding when it is happening.

coral creek
#

yes

weary warren
#

You select your mode, you press Play, then what?

coral creek
#

then i can't join the ma[

#

map

weary warren
#

Does matchmaking complete? Do you join the player lobby?

coral creek
#

I can join the lobby but when i start matchmaking

#

The error appear

weary warren
#

Okay, well as the message indicates, it looks like you have a connection issue.

#

!ts

regal vaporBOT
weary warren
#

Please take a look through this page

coral creek
#

Okay

weary warren
#

Namely the sections regarding firewalls and port forwarding

coral creek
#

Oh i already do like this before

#

but i cant fix it

weary warren
#

Great, you'll be able to go through it again quickly to verify you have tried.

#

Otherwise I wont be able to help you further.

coral creek
#

Okay

#

Tks you

weary warren
#

@coral creek Is your ISP FPT?

coral creek
#

yes

#

@weary warren

weary warren
#

Okay, well it looks like it may be an ISP related issue. Our team is investigating regardless

#

Thanks for trying the steps to see if they would resolve the issue, I appreciate it.

coral creek
#

so it come from game or FPT Telecom ?

lament lintel
#

can someone tell me if I can delete the 5gbs of dump files this wonderfully made game has created?

half python
#

idk

coarse junco
#

@lament lintel you can delete the dumpfiles

maiden plinth
#

What's a man got to do to get a reply to a support ticket that was raised 3 weeks ago with no response? On top of that, I've been CCed into another user's ticket and seen their ban appeal and reply (which was sent 7 hours after the ticket was raised this morning, feelsbadman) which feels very naughty 😦

#

Other completely valid tickets with differing content have just been marked as Closed and with no other place to go, I've decided to give Discord a go, I feel 3 weeks of waiting has been quite patient before looking for alternatives :p

#

I need to head off soon but on the off chance a staff member sees this and 3 weeks isn't a standard ticket response time (I tried asking, it was marked as solved with no reply) then a ticket number is 5904784 and I'd greatly appreciate someone taking a look at that, and the data protection issue in the other one I have open! 🙂

celest panther
#

@maiden plinth What was the ticket regarding?

maiden plinth
#

@celest panther It was regarding a straight up permanent ban, 4-5 hours after I played 3 games with a friend. Nothing's changed on my PC for well over 6 months, my stats are garbage so my best guess is a case of client side model rendering on the replay of a kill (I laid in a body at the top of some stairs) that was reviewed and the same view was seen on the review?

celest panther
#

Have you checked your junk/spam folders for a reply?

maiden plinth
#

If something was actually detected on my account, I imagine someone would have taken great pleasure in telling me so with the usual copy/paste response, however instead I see the Last Activity timestamp regularly updating with no status change, no re-assignment of the ticket and no reply

#

I'm monitoring Zendesk directly with a login to see the tickets raised, there has been no response 😦

celest panther
#

Please check your spam/junk folders

maiden plinth
#

and as I say, someone has CCed me into another users ticket so I got their replies and see all of their data in my login

#

I have, but regardless, there has been no ticket reply in Zendesk.. I can see it directly there, there was no response

celest panther
#

Can you please DM me your pubg username?

pseudo socket
#

@maiden plinth You will need to buy plane ticket to get proper support....

maiden plinth
#

Where am I flying to? I did miss some bits when I was in Seoul before.. It's OK though, I can see my "Last Activity:" time on the ticket has updated this morning again and it's now not assigned to anyone 🤷‍♂️

pseudo socket
#

🤣

maiden plinth
#

Out of curiosity if any of you community guys/gals know, if a player is reported, is the "killcam" saved and provided to the admin to review? and once a decision has been made, is that clip/video stored for a certain period of time or deleted immediately?

rustic sparrow
#

I doubt they would store due to high amount, but if they did store it it's probably only for 30 days max

idle tree
#

I believe that it says that when reporting that a minute of footage or so is saved and passed along

maiden plinth
#

Yeah, I appreciate that, I was just wondering in my case as I know the exact moment that I would have been reported for (it's bs) so wondered if they'd be able to even go back and review it again. 30 days seems fair, until I realise my ticket's been open for 22 days now so I'm going to have to believe

shell sundial
#

Have all the maps on TDM been released on test server? I played over 20 matches but only got the Stalber one, military (planes) and paradise one

maiden plinth
#

Going to go ahead and assume that's banter, @lament lintel, kompis ❤️

celest panther
#

@shell sundial maps are assigned randomly, however it's possible to get the same one more frequently than others. All the maps are available, but remember that you may be placed into a match that has already started

storm arrow
#

Hello i wanna ask about the gtx 1650 4gb performance on pubg steam game

exotic sparrow
#

Is there anyone here who plays pubg pc with a xbox one controller?

#

I just need help with the sensitivity settings 😂

viral monolith
#

Who can tell me?How to report cheater EXE?

#

Report the cheater ID.No banned.

#

I'm going to upload EXE and screenshots...It just closes my question...

shy breach
#

Any news on the CPU 100% utilization issue?

#

I think my patience has a limit

mint quartz
#

Guys I need help regarding claiming twitch prime loot

zealous rain
#

What the hell is this! login into pubg!

#

lmao that new

#

how do I log in on test servers

#

What the hell is this! login into pubg!

exotic sparrow
#

F!ck this damn controller I am going to try and learn m/k

#

For real tho the controller is more comfortable but I can’t aim for shit

zealous rain
#

@exotic sparrow You have finally evolved

#

welcome to the PC master race

zealous rain
#

How can I play test servers its asking to log in?

exotic sparrow
#

I haven’t got a kill yet

#

There is a test server launcher thing

full compass
#

is Win94 now no zeroing distance anymore? after getting the scope?

plain cairn
#

Would this Launch Option work for Intel cpus?
-malloc=tbb4malloc_bi_x64
This is the intel memory allocator for Arma 3 and I am wondering if it would work for PUBG

stone heart
#

@plain cairn No

maiden plinth
#

Impressive. Wait 21 days for a ticket reply, it gets "escalated" and then 48 hours later it's assigned to PUBG XBOX Support who tell me I've got the wrong department.. I wonder what's next in the saga 😩

maiden plinth
#

Are any of the active staff members here able to confirm what I asked yesterday in regards to report data? Is the clip stored for a certain period of time and attached to the user reported?

lapis sparrow
#

i played half a game with the no-grass bug

#

will i get banned? 🤔

viral monolith
#

nah

pseudo dune
#

@weary warren hey there, got to play around in tdm a bit and you cant switch weapon kits when your map key is set to "hold" instead of "toggle"

celest panther
#

@pseudo dune Hey, its a know issue and has been reported to the team.

wise onyx
#

now then hope ya all well and keep up the gd work

little ledge
#

😶 I just finish update and open game .. then got this error [25] battleeye corrupt pls perform clean game install.

#

never happen before. just this update.

viral monolith
#

verify game files

mossy raft
#

!tsd

#

!ts

regal vaporBOT
wooden musk
#

game keeps crashing

#

5th time in 2 games

#

from one update, come on...

little ledge
#

same here lol ... except i get this battleeye corrupt

#

so making clean install now

#

😦 waiting another 10h

#

(speed 2MB/s)

exotic sparrow
#

Do you guys recommend new players to get used to default sensitivity settings before tweaking it?

little ledge
#

🤔 i ma new player here tho ... from exp ... i tweaked it

#

in train mode

exotic sparrow
#

i play pubg mobile so i get the basics but sensitivity settings always get me

viral monolith
#

Lower it,that way its more accurate

exotic sparrow
#

ok i will try that after update finishes up ty

celest panther
#

@exotic sparrow I would recommend hopping into the training mode (or the new TDM mode) so you can get some exposure to gunfights quickly. That way you can test out what sensitivities feel appropriate for you

rustic sparrow
#

@exotic sparrow Sometimes you'll know what feels better for keys, such as you may prefer reload as a side mouse button if available. If you arent sure, start with default then slowly add what feels right. Same with sensitivity, start of low then keep putting it up until you find the sweet spot

little ledge
#

does TDM give me reward?

#

or mission?

rustic sparrow
#

No

viral monolith
#

battle points only

rustic sparrow
#

^

exotic sparrow
#

Ok will do thanks for the tips guys

wary dust
#

Oi, is it regular that now I updated my game all my weapons in mastery went up 3 to 5 levels?

viral monolith
#

Yes

fallen fjord
#

All lower levels require less xp, so yes

wary dust
#

They decreased the levels?

#

Or made them easier to accomplish

#

MonkaHmm

fallen fjord
#

Just a rebalance on some lower levels, as far the patch notes say.

#

Technically it will be easier to get the starting levels on the weapons, but shouldn't really change for higher ones, I guess.

gaunt remnant
#

Why is it that I can't get in a first person lobby for hours in the a.m? I find it hard to believe that 100 people aren't playing in n.a on console. I'd say around like 2pm is when im able to actually get in a lobby

viral monolith
#

hey i need some help
i can't figure it out
so when i launch pubg it says "failed to initialize steam"
and ive tried every "fix" and nothing works

viral monolith
#

help plz

ancient hound
#

Hi, will someone help me with this bug please? " connection to the lost host "

hearty field
#

hi anyone get crashes between games?

viral monolith
#

can't play the game so idk lmao

viral monolith
#

would be nice to get some help tho

scenic flicker
#

When is the snow map back

gaunt remnant
#

What's the sense of this help page if no gets helped

#

no one

viral monolith
#

@gaunt remnant true

#

🤷‍♀️

gaunt remnant
#

Also this game should be put back in to beta because this game is so far from working properly. Yeah it may work better than it did when released but this game is in a dire disrepair

obsidian spear
#

How come "Delete Marker" keybind is no longer working on PC after update? You have to right click the marker with the map open to 'remove' it. This is annoying. I'm a die hard NA player, almost 5k hours and you guys come out with new stuff, while not fixing known bugs, AND breaking stuff that should have never even been messed with. Why are you messing with the map markers? They've worked fine for literally years. No mention in the change log. Just getting over it. I've given you the benefit of the doubt above my friends for well over 1.5 years but I'm not sure how much more of this random breaking of stuff I can continue to take.

Please. For the love of God.

gaunt remnant
#

So how long dose it take for admission to respond to anything? Asking for the community

calm monolith
#

i can't changed new loadouts???how i fix it

#

in Team DeathMatch

cinder blade
#

hello guys, i cant see any spawnprotection on me or on my enemies could u tell me how to fix this ?

exotic sparrow
#

Hit m for loadout

exotic sparrow
#

Is moving around/aiming supposed to feel all awkward at first?

little ledge
#

We are very sorry that this crash occurred. Please help us track down and fix this crash by providing detailed information about this.
🤔 every 2 match or so

weary warren
#

@cinder blade Enable interaction highlight in settings.

celest panther
#

@obsidian spear Just to check, which key do you use for your "clear marker" keybind? I just checked and my clear marker keybind works as normal (default "delete" key)

viral monolith
#

hey i need some help
i can't figure it out
so when i launch pubg it says "failed to initialize steam"
and ive tried every "fix" and nothing works

weary warren
#

First step, restart your PC and try again.

viral monolith
#

Didn’t work

weary warren
#

!ts

regal vaporBOT
weary warren
#

Go through the post above to troubleshoot your issue.

viral monolith
#

Ok

viral monolith
#

Nothing worked so far

#

Reinstalling pubg now

viral monolith
#

ok nothing worked

#

help please

#

@weary warren

weary warren
#

If you have re-installed and you're still getting the issue then it must be a Steam related issue @viral monolith

#

Unfortunately I am unable to help with those.

viral monolith
#

oh ok

#

is it possible that the problem is

#

that i bought a key from a website?

swift bloom
#

Is PUBG Mobile Korea made by PUBG Corp. ?

viral monolith
#

@viral monolith Nah

#

I got mine that way as well

#

oh

#

i really wanna play and nothing works :/

#

check if ur on right steam acc

#

i am

#

idk then :/

#

:/

#

ill try troubleshooting again later or somthn

#

i thought about reinstalling steam but tried that too :/

#

Tried this?

#

i don't have the _CommonRedist file in the pubg file

#

@viral monolith ?

#

Me neither,thats probably outdated af

#

yeah

#

ive been trying since yesterday to fix it

#

NOTHING WORKSSSSSSSSS

#

i mean i can go into settings in the game. But i don't think that helps

weary warren
#

@viral monolith If you look at my TS guide the last point is how to completely uninstall PUBG including any hidden settings data and BattlEye installs.

#

Make sure to follow this completely to re-install.

viral monolith
#

ok doing it now

#

ok did everything and downloading pubg now

viral monolith
#

@weary warren didn't work :/

weary warren
#

Unfortunately then this doesn't look to be an issue on PUBG's end then.

viral monolith
#

:/

mental oriole
#

I had a weird bug last night where, after choosing to follow a player down out of the plane, it bugged out and made 3 of us go in another direction being unable to move

plain stratus
#

after patch I need to open map to delete waypoint (mark), it is a bug ? before patch I was able to remove mark without opening the map...

quick chasm
#

@plain stratus yeah, it will be patched in an upcoming update

plain stratus
#

thx for reply

lofty bluff
#

i am unable to select newloadout even after respawn

worn coral
#

waiting for the fix of 100cpu usage and fpsdrops since last month gg

weary warren
#

@lofty bluff Do you have your map open set to HOLD instead of TOGGLE?

#

If yes, set your map to TOGGLE instead of HOLD.

lofty bluff
#

yes it is hold

waxen urchin
#

Did anyone face loading screen stuck prb? Suddenly getting this issue

cosmic ice
#

still facing the FPS issue.. still waiting for the Announcement to read that FPS ISSUE HAS BEEN FIXED instead of modifying and rebuilding the useless structures of lobby...
by the way is there any way i can get refund of this game? HELP please..

idle tree
#

The teams working on performance and other stutter/cpu related issues are not the same teams working on UI - just a reminder

burnt pollen
#

Can't find my best settings anymore, so looking for some suggestions. Looking for low sensitivity settings, because I've always played on low sensitivity. Cheers!

idle tree
#

I personally play at 400dpi, 50~ game sens, but that's just me lol

viral monolith
#

@burnt pollen 800dpi , general 35, aim and ads on 30 , scouping on 30 for all scopes
My K/D in squad is 2.25 , 300 ADR :)

granite silo
#

I'm so confused lately, without a VPN it almost looks like I'm playing on SEA servers.

#

while situated int he EU

#

and they all seem to be godlike in their skills.

shell sundial
#

Please fix you ingame bug where you dive automatically after jumping out of plane

burnt pollen
#

@viral monolith I'm on Xbox bro sorry. Forgot to mention that.

viral monolith
#

@granite silo i notice same
Im from croatia , when i play without vpn they are gods,when i connect on belgium or uk im god

#

Idk for xbox

granite silo
#

I play on PC it's just the whole damn EU region that is tainted by these overlords. Just had one guy wipe my whole squad in 5 seconds.

#

with a damn vector.

viral monolith
#

Its not problrm to play
Game is lagy with 100+++ fps
100% cpu utilization ( before is about 40% ) they fuck up this game

fiery tendon
#

@mental oriole I experienced a similar issue. Were you using free look when it happened?

#

My teammates landed Primorsk and the follow threw me backwards into the Ocean away from them

mental oriole
#

Maybe I was, but when he jumped out they went towards paradise and I was stuck flying towards kampong @fiery tendon it was strange

fiery tendon
#

Yeah that's exactly what happened to me. I had no control so I had to break away from following them

#

I imagine it's a bug and should hopefully be fixed in the next patch

mental oriole
#

Yeah, early stages so I’m not upset. I’ll just know to be careful next time 🙂

gaunt remnant
#

Awesome help admins, you guys completely just ignore everyone here or what? Like you pick and choose who you help its completely bull crap

fiery tendon
#

?

#

Every region has it's dead lines. As in the times of day where the queues are going to be slow, especially if you're asking about earlier in the morning. And with console

#

But coming in here and complaining passive agressively doesn't come off as asking for help

#

If you're unable to solo que, which in off hours has one of the lowest playerbases, then consider trying duos and squads. As the 6.2 update comes out for console, you'll notice that the queues will also be slow for a bit as players will be trying out the new TDM mode

#

if you're looking for some fast action, it's a great way to warm up before moving back into live matches

#

Early morning NA is spread across 4 timezones. People are at school and work so that's why you're struggling to find a game. There are probably more than 100+ people in solo matches. But given that the average game of PUBG is around 16mins Karakin, 25 mins Sanhok, 32 mins Erangel and 35mins Miramar, you'll be waiting for a bit while those matches finish and enough players are queued for the next map

#

PC players across all regions experience this as well. It's not unique to NA Console players only.

#

As for wanting help, I'm not sure what to tell you aside from try a different squad mode

gaunt remnant
#

How are you guys ok with the way the game is right now. Then expect us to just keep being bent over. You guys should be paying every person back that has bought this game. It's still in beta at this point you can't even load a game properly nor do the mechanics of the game even come close to working properly. How is that a full released game if it still have thousands of bugs and still get dashboarded then say some crap about it's not a problem on ur end it's on mineYou guys expect us to just keep putting up with this and its completely unacceptable. I've sat in que for literally hours trying to get in a game yesterday I'd say at least from 11am to 6pm and got into maybe 2 or 3 games and that was for squad que so there's definitely something going on with it other than that

#

And its kinda funny it takes someone having to be slightly rude to get a reply

fiery tendon
#

You haven't done anything but complain

#

I don't see how you expected anyone to answer you

#

I'm sorry you're frustrated

#

but that's honestly no way to talk to someone, let alone get help

wind nymph
#

i'll pop the question in here.
after coming back home after a week, i got 2 crashes in 4 games.
1st crash no msg. just stopped working.
2nd crash 'out of video memory'

#

what happened?

#

@quick chasm @weary warren @celest panther help ya boi out

fiery tendon
#

Are you on PC or Console? @wind nymph

wind nymph
#

pc

fiery tendon
#

my first suggestion would be to verify the integrity of your files. Sometimes after an update or or more files can get corrupt

wind nymph
#

i mean, it doesn't happen instantly

#

i rebooted pc, perhaps it helped

#

i'll verify as well

fiery tendon
#

Does it happen during the game or after it's ended when you're loading back into the lobby

wind nymph
#

mid game

#

thats the weird part 😛

#

theres no 'trigger'

#

1 file wasn't verfied and is being downloaded lol

fiery tendon
#

🤞

wind nymph
#

lets hope that fixed it

fiery tendon
#

My PUBG has crashed a few times since the previous update. But it's usually when I am observing in custom games and I switch to a view with too much going on (throwables or someone driving)

#

but in live matches I've noticed that occasionally if I left my graphics too high I might crash

wind nymph
#

my pc should be able to handle pretty much everything on 4k

#

but i only have a 1080p monitor

#

so idk why it would have difficulties lmao

fiery tendon
#

It might help to limit your FPS to your monitor's maximum

wind nymph
#

i have

#

144 steady

gaunt remnant
#

Haha you guys are a joke... no wonder your game is dying because you guys get all in your feelings just because someone some said something about the game that's true. I'll be uninstalling and leaving this place

wet flame
#

hey

wet flame
#

"YOUR CONNECTION TO THE HOST HAS BEEN LOST"

#

how should i fix this

#

@dense rover

obsidian spear
#

@celest panther I use the defaults. Insert to make the mark and Delete to delete the mark.

I just got home for the day, I will go in game and see if it's working now or not and

wet flame
#

@celest panther "YOUR CONNECTION TO THE HOST HAS BEEN LOST" "YOUR CONNECTION TO THE HOST HAS BEEN LOST" "YOUR CONNECTION TO THE HOST HAS BEEN LOST" "YOUR CONNECTION TO THE HOST HAS BEEN LOST" "YOUR CONNECTION TO THE HOST HAS BEEN LOST" "YOUR CONNECTION TO THE HOST HAS BEEN LOST"

#

HELP

#

THIS SHIT IS BROKEN

worldly jasper
#

Sometimes seriously wrong with console pubg ping off the charts

karmic tendon
#

OMEGA LUL patch 6.2 the game is unplayable again after the patch . so many hectic stuttering . how can play a game with 25 FPS ?

rugged compass
#

game is very unplayable. this patch for sure

viral monolith
#

Hello Pubg Play DM

brave magnet
#

Game is crashing so often since last update

#

anyone with this problem?

obsidian spear
#

@celest panther I just confirmed, even after rebinding my "Delete Marker" keybind that when I do not have the map open and press the bound key (Default key, Delete), it does not delete the marker on the map. However, if I open the map, and hit delete it works.

This use to work outside of having the map open prior to this past update.

jagged haven
#

ya @brave magnet my game is crashing almost all the time. verified files, tried different video driver installs. pretty unplayable.

rugged compass
#

Very frustrated with this patch. The game is literally unplayable for me :( my frames drop to 15-20 fps constantly and get stutters like crazy in death match

void rampart
#

I don't quite understand how you can make a game that was decent so bad in one patch

dusky jacinth
#

Why does my grenade not follow the path that it shows before I throw it? Is this a common thing?

void rampart
#

my frames which used to be clean 260-300 are now droping to 160 consistantly, the ping is insanely bad without me even being in another server. The servers crash, the servers are laggy and inconsistant and I desync ever ten mins to the point where I cant hit blatent headshots with a m4 with basically no recoil at point blank. amazing

#

I need a fix

zealous rain
#

A couple of days I was geting 110 fps not im getting 60 with lag spikes

#

whats up with that

junior forge
#

Following someone else is bugged it hangs you in the air also the fps went way down for me its not playable atm

celest panther
#

@obsidian spear Thank you for clarifying. I'll look into this

muted edge
#

HI

solemn lagoon
#

I have ask you, PUBG port , I did all but no working down ping , still ping

#

How can fix it

worn coral
#

@zealous rain it is pubg

#

they knw how to kill the game with new updates

#

i guess they test their game with rtx2080ti i9 and 64gb ram . they dnt care midend pc users

viral monolith
#

Im doing fine with mid end

worn coral
#

then why some hav 100cpu usage

#

and fps decresed than normal

teal perch
#

@worn coral that's minimum requirements😂

worn coral
#

lol

celest panther
#

@solemn lagoon Sorry, can you explain your issue in a little more detail for me?

worn coral
#

nothing to say 😂 @teal perch

teal perch
#

@worn coral👍 😂

celest panther
#

@wet flame Please keep your comments polite and constructive

wet flame
#

@celest panther ok sorry

#

0ooohhhh yess servers wok again thank you

zenith meteor
#

High Ping In SEA Server. I dont know that error come from, internet provider or SEA Server. Please help me !!!!!

celest panther
#

@zenith meteor Which country are you playing from?

zenith meteor
#

Vietnam @celest panther

pseudo dune
#

FPS suck in TDM mode, too many airdrops ruin your performance

cosmic ice
#

this game become a Joke.. its almost one and half month we guys are still facing FPS stuttering issue and they are not even Fixing it.. look like we are not even their Customer. and i posted 8 Tickets About this issue and they dont care..

celest panther
#

@cosmic ice Repeatedly creating tickets about an issue that we have already acknowledged and have stated we are working on serves no purpose.

#

We are aware and we are investigating.

exotic tinsel
#

I agree @cosmic ice

celest panther
#

@zenith meteor What pings are you seeing ingame currently compared to what you previously saw?

zenith meteor
#

150, 200 ms @celest panther

#

And Packetloss sometimes over 10% upload and download @celest panther

exotic tinsel
#

I also posted 11 Tickets

timid sapphire
#

Anyone knows how do i fix crashes? Im getting them every single game

zenith meteor
#

Hello @celest panther

astral verge
#

I was banned due to unusual gameplay patterns??? I played 1 game of TDM last night, can someone help?

regal vaporBOT
celest panther
#

@zenith meteor Sorry, are those the pings you are getting now or the ones you were getting previously?

zenith meteor
#

Getting now

#

In the morning it is really normal, but in the evening from 7p.m, the ping are really high

zenith meteor
#

hello @celest panther

shell sundial
#

Where is the glider in training mode?

celest panther
#

@zenith meteor It could be related to high network traffic at that time of day and is having an effect on your latency. I will continue to monitor for additional mentions of something similar from other players. In the mean time, I recommend you fully power off your network hardware (router and/or modem) to make sure that isn't related.

#

@shell sundial The glider isn't currently present in training mode, sorry!

little ledge
#

@celest panther i get a very interesting msg today. I got banned. zZzz as new player i barely make a single kill myself how the hell i got banned? is PUBG anti cheat this bad?

#

pubgface nothing to say

celest panther
#

!appeal

regal vaporBOT
little ledge
#

really disappointed to be honest

celest panther
#

We do not discuss bans on discord. If you wish to appeal the ban, please raise a ticket at the link above.

zealous rain
#

Your just going to get a copy paste message on the ticketing support page no mater what you say

#

MY friend got banned and every single reddit post say they all get the exact same copy and paste msg, I understand that there a lot of tickets but at this point its false hope for people that need help.

astral verge
#

I sent a support ticket, how long does it usually take for PUBG to respond back to me?

zealous rain
#

1day and its not going to help you

#

Why was your problem

astral verge
#

i got banned for a day for "unusual gameplay activity" when I literally played 1 game last night

zealous rain
#

That means you got reported a lot,

astral verge
#

I was playing TDM and didn't even do good lmfao

#

I went like 15-17

celest panther
sand wraith
#

Why parachute follow option not working

weary warren
sand wraith
#

Ohh disabled

hexed walrus
#

PUBG is using 80% of my CPU and RAM and 100% of my GPU... please help. Prior to update 1.6 the numbers were 30%, 40%, & 80%

#

I cannot play the game like this... thought 6.2 might have fixed it, but such is not the case

#

PLEASE SOMEONE HELP ME?! This is outright absurd, the game went from being totally playable at a highly competitive level to me not even being able to loot without running into walls.

mighty sand
#

Why do my invited squad members get kicked after every match?
Leading me to have to Restart my Lobby just to be able to re-invite them?

wary dust
#

Since TDM has been added are there going to be TDM rooms in this discord?