#đŸ€â”‚community-troubleshooting

1 messages · Page 166 of 1

atomic linden
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same country 90ms

upper bison
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Is it because I use te tethering connection ?

atomic linden
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you mean mobile data?

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yes ofc

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mods we have bot xD

steady kestrel
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what

upper bison
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But when I play CSGO it works perfect

steady kestrel
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bruh

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csgo has more "diverse" servers than pubg if you get what i mean

upper bison
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Yeah I get it. But why is not Pubg working on it ?

novel token
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Hi Ask for help "Survivor Pass: Badlands"

vagrant olive
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New bug for me. Win a game, land back at main menu and be prompted to rejoin a game still in progress... doing so causes a timeout.

coarse junco
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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

coarse junco
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@alpine mason see the message above!

near heath
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Problem, I have a lot of fps drop, it goes from 90 to 20, and when that happens i cant control my character. I have the same issue with csgo but its not as bad. In pubg, when I move my mouse left, and stop, my fps drops and my character keeps going to the left or it does circle. plz help, i just got the game and i kinda wanna play more but this is very annoying.

sonic portal
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There is still an "Connecting" Problem. sometimes it works, and sometimes it doesnt.

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@near heath Is your graphic card updated? And maybe you should try lowering your graphics

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and if you have alot of programs running in the background, or many overlays on that might also be messing up the game

near heath
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ok tnx

versed spoke
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Connecting....

restive magnet
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hey @old prism Community team, why arent you working on SEA server ping and packet loss issues?

young sable
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Hello, i have this issue where when i start up/going in to a game in pubg i always loose all internet connection on my computer. Why is that and is there a fix for this? Annoying when stream is reconnecting everytime i go in to a game :/ and its only pubg that does this to me

tropic lily
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Hey everyone. I got a streaming questions. The last couple times I have tried to stream PUBG, it has been very choopy and almost unwatchable. It has been laggy as well when playing. I have successfully streamed it numerous times in the past with no issues. Anyone have an idea of what I can do to remedy this? I dropped the graphics down and it still did it. I have everything set to medium as well just to make sure it runs smoothly. Also, I use streamlabs obs

Thank You in advance for the help.

sonic portal
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do you allow obs to run 60 fps?

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it would be laggy to watch in 30 fps

steady kestrel
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@restive magnet lol you pinged a guy called pubg lol

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@sonic portal yeah if you have a good pc

weary warren
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@long spruce Don't do that again.

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We do not cover PUBG Mobile in this Discord. As you can se from the title of the server. If you require PUBG Mobile support, please visit their Discord.

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

cosmic ice
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FPS DROP from 60 to 10 ..??

pseudo dune
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me and my friends are having issues when there is either a redzone, a plane, an airdrop near you and the game is loading the files for it the first time for you. when that happens fps drops to 0

atomic linden
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this is second time i experience this

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I can't play replay, the game just wont continue from loading screen

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any fix?

coarse junco
viral monolith
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let the man show how good he is lmao

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yeah spam is bad ik i did it like 1 hour ago

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but he is proud of himself u should be too cuz hes playin your damn game

coarse junco
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i didn't say he can't share the video here, in fact we like players sharing the content they created.
But in order to prevent total chaos by everyone posting in random channels, we have different channels for different things. (This is why there is a #247459649798930453 for videos you made).
And spamming the same video across multiple (wrong) channels is something we don't like.

rough monolith
trail yew
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How I can get the gold M4 skin ?

earnest venture
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how to get pubg for free?

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i'm poor

celest panther
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@earnest venture You need to purchase the game if you wish to play it. Please do not ask for ways to get it for free.

dim swallow
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Hey does anyone know how to fix input lag issues, I have like a 1 sec delay that gets me killed every game. Its annoying after playing cs and battlefield with perfect response. If anyone could help I would greatly appreciate! Just msg me if you can help!

agile pagoda
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my pubg is stuck on the logo screen and is darkened

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i have restarted my pc and also verified the files

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im going to try to reinstall the game

agile pagoda
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reinstalled and did not work

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test server not working also

weary warren
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@agile pagoda Are you launching through Steam? That darkened screen appears when you launch the .exe file, or an incompatible shortcut, instead of through Steam.

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If you wish to make a shortcut for PUBG you need to do it through Steam to ensure it works correctly.

agile pagoda
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i am launching through steam

regal vaporBOT
agile pagoda
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when i press esc i was able to access the options

weary warren
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All I can suggest is trying this. If it's a darkened splash screen it's usually a connection issue.

agile pagoda
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ok thank you

agile pagoda
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i did all the steps and none worked

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i dont think its connection either my brother's pubg works we're connected to the same internet

cosmic ice
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not ever experienced the FPS drop issue but since 3 days after joining the SEA server .. getting intense FPS drops to 10 or 0 .. What is going on?

weary warren
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@agile pagoda if it's working for your brother, but not you, then it will be an issue with your computer. Check firewalls etc.

atomic linden
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my death cam is broken, all I see is player's eye balls

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any fix?

upper bison
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I'm facing a issue with ping. I play Pubg with tethering connection or mobile data. I got 250ms-300ms ping and 10-12% packet loss. But when I connect Exitlag the ping goes to 130ms-150ms and packet loss is 0-1%. And the problem is Exitlag got just 3 days trail. After it is paid. Any help ?

celest panther
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@upper bison It sounds like a routing related issue given that exitlag seems to resolve the problem. Its not something we can do anything about as it would be your ISP (or in this case your cellular network operator) that chooses network paths.

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Are you connected to the same region each time?

upper bison
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No

celest panther
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That would explain your ping difference then. Which country do you play from @upper bison ?

viral monolith
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when the cheat will stop so i can play this game again

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?

cosmic ice
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INTENSE FPS drop ... please help...

atomic linden
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disable replay and death cam

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what's your specs?

upper bison
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@celest panther I'm from India. One thing more I would like to add I play Pubg lite also in that my ping is 140ms-150ms but my packet loss is 12-15%. And this is without Exitlag.

coarse junco
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!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discord.gg/pubglite

bitter magnet
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player 8608 comes into the chat spams leaves comes back and fallows into next room?

viral monolith
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my pubg randomly lags i have a 1060 and a i5 7600k

near heath
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^ same problem, i have asus rog gl502v gtx 1060 and i7. I get 90fps but sometimes it goes to 30 or 20 fps and i cant move my chararcter. I have massice fps drop. this is a video on how it looks like it. I turned off G-sync cuz it was limiting frames. https://youtu.be/hBT6RH_m7FU

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*massive

grand furnace
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@near heath i've experienced same issue lately althe time, my frames drops nearly
to 0 and my character stops moving same time.

drifting sluice
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Can someone help I think pubg on my ps4 is messed up

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It's been stuck on the waiting for response screen for 4 days I've left it on I keep restarting and checking for updates and nada
@near heath

lament lintel
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Hey after this new update my game STILL CRASHES time I got back to lobby... What the hell is going on here!?

steady kestrel
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Probs a problem with your pc dude

outer dawn
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So I was just playing a game of PUBG on Xbox. Basically I got killed and I had no idea where he was so I watched the Death Cam and on his minimap showed everyone’s gamer tag and where they were. Is there a setting for this bc that is fucked, just completely ruins the point of the game.

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Or does it just do that only when watching Death Cams. I hope I don’t sound utterly stupid.

grand furnace
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Lmao, @outer dawn Those name tags only shows in Death cam/replay.

outer dawn
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@grand furnace wow, I feel so stupid.

steady kestrel
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Lol if someone was hacking it wouldn't show up in your death can

grand furnace
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🙂

outer dawn
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New to PUBG although that ship sailed long ago. I guess I was just mad that I got capped out of know where, had to blame it on the “hacker” 😂

exotic tinsel
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Very lag after update

languid pollen
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Hi! I am facing connection time out

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Anyone know how do I fix it?

noble harbor
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Hi I have a corsair void. Someone who knows how to fix so I hear better in pubg

hollow lion
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Cant use voice chat ive tried alot anyone can help me?

earnest venture
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@wheat gazelle want #PC role , gimme pls , I play in PC

fallen fjord
agile island
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is solos down?

wintry imp
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After the 5.3 update i experienced some issues. First The game appeared to froze sometimes but it will come back eventually but sometimes the game just instantly crash without any warnings. Second there is a problem with the sound. When i jumped out of the glass window, the sound just suddenly stopped playing/dissapear when i look forward. But when i look backward the sound is still the same and not stopped playing

Are there any solutions to this ? btw sorry for my crappy grammar cuz im still learning english

tacit geyser
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Waiting times to EU is over 50 min? Whats going on with the servers?

earnest venture
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ho

earnest venture
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lonnnnn ...... london

opal raft
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guys i need some help asap please

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help

opal raft
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anyone could help ffs ?

viral monolith
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yeah?

opal raft
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@viral monolith thanks so

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my windows is speaking everything from discord

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in background

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i turned off TTS

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still nothing

viral monolith
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dont get it?

opal raft
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ive got TEXT to speach only

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you know TEXT TO SPEACH ?

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basiciclly when u type something windows reads it out loud

viral monolith
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yeah

opal raft
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any idea how to stop that ?

viral monolith
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no,never used it

opal raft
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thanks mamn

fallen fjord
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Ease of Access -> Narrator.

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(On Windows settings)

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Disable it and you should be good, I guess?

drifting sluice
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It's been stuck on the waiting for response screen for 4 days I've left it on I keep restarting and checking for updates and nada
@Producer

viral monolith
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verify ur files

drifting sluice
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It's on ps4

celest panther
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@drifting sluice it sounds connection related. Have you tried restarting your modem and router?

languid pollen
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Hello I am facing connection time out on pubg how can I solve this issue?

karmic lily
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I'm not seeing air drops or vehicles from flare guns.... something wrong with the game?

steady kestrel
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@languid pollen it's probs a problem with your internet, try restarting your modem

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And router

languid pollen
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I tired alrwsfy

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But it's still tj and same

drifting sluice
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@celest panther yes I have all my other online games work perfectly fine just not that one :(

celest panther
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Which platform do you play on?

celest panther
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@deft mirage Please contact a mod or one of the community team directly if you wish to report someone breaking the rules. Please do not call out rule breakers in chat

deft mirage
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well if there are anyone one for that i would

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oh nvm

frozen bay
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@steady kestrel @steady kestrel

wintry imp
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help client crashed in the middle of the game and sometimes froze too
this bug happened to me on after the 5.3 update on pc

old oxide
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increased spawn rate ?? !!!!...now I dont find any gun in Hostel buildings. !!!! well done.. !!!

mighty bay
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Hi i am from India. But will playing pubg I am always getting indo server can and one help me to fix the server issues

cinder blade
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helllo i need help pls 😄

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if i wanna play pubg in 1920x1080 my monitor hz is on 100hz instead of 144hz what can i do ? on other games it works like it should

steady kestrel
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@frozen bay @frozen bay

steady kestrel
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@cinder blade limit your fps

cinder blade
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hÀ ?

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why should i limit my fps ?

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im talking about hz

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not fps

steady kestrel
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@cinder blade it will have the same effect

viral monolith
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no it wont,he wants to have 144hz not 100

steady kestrel
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Ohhhh

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My bad whoops

pseudo kayak
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guys i want ask, my steam has been hacked after regained my account and my pubg hasbeen banned why ?

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whether can my pubg unbanned?

steady kestrel
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The guy who hacked you cheated on your account

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And I'm sorry to say you 99% won't get unbanned because it's your responsibility to keep your account safe according to steam

cinder blade
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@steady kestrel nope

celest panther
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@pseudo kayak raise an appeal with our support team and attach any relevant evidence from steam support relating to regaining your account

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!support

regal vaporBOT
pseudo kayak
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@celest panther yes I have submitted it and still in the process, the possibility of whether my pubg can be unbanned

steady kestrel
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Good luck with it @pseudo kayak

ivory pine
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ok

viral monolith
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you what is up with rooms that are meant for 4 people having 6 or 7?

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is that for a reason or?

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ctrl+r @viral monolith

untold verge
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I spoke to either @weary warren or @ocean shard on twitter a couple of weeks ago, about my FPS drops, which is jumping from 70 to 140 FPS. A video was requested, and I didn't have that at the time. I do now. Should I just upload it you twitter, or how should I send it?

viral monolith
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try DM one of them

cinder blade
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@untold verge thats nothing special

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my fps are jumping from 200-300

viral monolith
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whats up i havent played PUBG in about 2-3 years what is new and what has changed

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everything : D

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damn

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are there any new maps

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cant wait to hop in and see everything new

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4 of them now

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jesus christ

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i only remember the first one lol

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its remastered now

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different

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does it have sbmm?

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i forgot

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its being tested i think

limber grail
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Hello

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I need help from adminstrator please

viral monolith
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dm one of them

limber grail
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@viral monolith you can help me?

viral monolith
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whats the problem?

limber grail
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My account was banned because one player noob have K/D 1.50 report me from pubg turkey server i want my account return

viral monolith
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!appeal

regal vaporBOT
viral monolith
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you gotta email support about that,no one can unban you on this discord

limber grail
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Where i can send email support

viral monolith
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on that link above

limber grail
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I cant find this where i can write

viral monolith
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hope this helps

rough wagon
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!nick

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!help

viral monolith
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? @rough wagon

rough wagon
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how do i put change my nick name in discord

viral monolith
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you have to DM a moderator to change it for you

rough wagon
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ok thanks

dull plank
fickle vigil
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How do you change your microphone in-game? I can't speak to randoms because I'm using a new microphone that pubg won't pick up

static quarry
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.

viral monolith
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It goes unplayable...

steady kestrel
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Get more ram

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Happens to me too

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Closing discord helps s bit

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*a

viral monolith
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an extra 8GB will fix it, @steady kestrel?

steady kestrel
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Probably

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Maybe

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But try some troubleshooting first

heady rapids
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Hello! are permanent bans like really permanent or do they last like an year or something

celest panther
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Permanent bans are permanent.

heady rapids
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And is there no other way to lift it?

celest panther
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You can raise an appeal with our support team if you feel the ban was incorrect.

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!appeal

regal vaporBOT
heady rapids
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I shared my account with a friend of mine, god knows what he did....

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I appealed twice, but they wouldnt let me know what the reason was

celest panther
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Thats standard. We don't release the specific reasons why a ban was applied

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If you have appealed and it has been rejected, you will need to accept the ban.

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In the future I would recommend not sharing your account.

heady rapids
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yeah.. my bad.. Thanks anyways!

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im just gonna be blunt... I really miss the game... I really apologize for sharing my account.. isnt there anything that can be done for me to get unbanned?

celest panther
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No. If an appeal has been rejected, then the decision is final.

heady rapids
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*sigh

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okay then ;-;

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sorry for wasting your time

steady kestrel
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Crappy friends amirite

topaz zephyr
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@celest panther Are you guys aware of the 'can't see my team mates tag bug' ?

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It used occur every once in a while but the frequency is way up

celest panther
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Yes. We are aware of that one. In the mean time, closing the game client and reconnecting appears to fix the problem.

paper vine
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why is my wheel like med wheel and other stuff like "need ammo" stuff like that is like disfunctioning

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@celest panther

celest panther
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Can you explain that to me in a bit more detail?

paper vine
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uhmmm it stays in one position it is supposed to move circular right?

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because whenever i move my mouse it moves but it just stays at one point

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like its on the left then when i move to the right it moves but it goes back to the left side

viral monolith
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how come I can't talk in general ? do I need voice activation, I thought it was push to talk?

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it says I do not have permission is that for everyone or just me and is it because of just me because I am First Nation?

wraith plinth
coarse junco
#

!lang
Please don't tag teammembers

regal vaporBOT
#

Please use English in this channel, thanks!

maiden axle
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whole team game crashed :3 at podvosta lol and everytime we try to come back it crashes again!

quartz raft
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Is it normal, that Windows is crashing when starting PUBG?

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i got a irql_not_less_or_equal error

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Some of my specs: AMD Ryzen 2700X
RX 5700XT
16GB DDR4 RAM 3000Mhz

chilly crest
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I got this game about a year ago and just downloaded it on my new computer a week ago. But I’ve been trying to play with my friends after taking a break from Rust but every time I load into a game the game starts lagging and discord audio cuts out. It pops an image on the screen saying network connection lost or something like that and then the game plays fine for 30 seconds and does that again. Also the game randomly just starts playing itself after lagging and I can’t do anything about it. My gun just aims to the the ground or the sky and my character runs in a straight line for like 15 seconds. Please help it’s bad and makes the game unplayable and infuriating.

dense patrol
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ugh. watching replays of guys just tracking other players through mountains and walls. I wish others would take the time to report. You look at their stats pages and see how many games they ruined for others

celest panther
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@quartz raft That error usually points to corrupted drivers or a hardware fault. I would recommend reinstalling any drivers you can and running through our troubleshooting guide

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!ts

regal vaporBOT
celest panther
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@chilly crest That sounds like a network hardware related issue to me. Do you play on WiFi or using a wired connection?

sonic portal
#

Is pubg items ever gonna become tradeable again? The post about TEMPORARLY removing trading was almost two years ago. I dont see why you should not be able to trade skins anymore

viral monolith
#

you got steam market

sudden sonnet
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hi there is no chat sound in the game, when I look at the settings it shows that receives my voice

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but I cant talk with anyone

viral monolith
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You have ptt turned on maybe @sudden sonnet

sudden sonnet
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what is that @viral monolith

viral monolith
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push to talk

sudden sonnet
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but I should be hearing other teammates when they speak right?

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I'll try always open if it wont work I'll tell you

sudden sonnet
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didnt work 😩

viral monolith
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do you hear others?

sudden sonnet
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no

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I reinstalled the game yesterday

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its still same

rotund monolith
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I need help with my input lag (i think)

signal jay
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hi, i know nobody could help me, or say what really happen, but ...

my game crash each game!! that'S sukS!! anoying!!!!

celest panther
#

!ts @signal jay Please run through our troubleshooting guide.

regal vaporBOT
sudden sonnet
#

Troubleshooting makes trouble sorruy

chilly crest
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@celest panther I use a wired connection. I play a lot of other games and get 20-50 ping. I’ve never had an internet issue before

rotund monolith
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I need help with my input lag (i think)
If I move or look around in a match and let go of my mouse and keyboard, I keep moving and looking around. The movements are also not instant like they used to be.

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it'd be awesome if people actually responded.

shy breach
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@celest panther when good fps in competitive mode? Like gll or faceit?

exotic junco
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why is this a thing unusual gameplay patterns and get a temp ban pretty freaking stupid.

stone jacinth
#

Hey i wanted to know if i buy the PUBG survivor pass levels now, will i be able to use them for season 6?

hexed walrus
#

I got a 4th deagle kill in a squad game and it didn't count. please help. I need to finish the challenge missions. Knocked and finished him with the deagle

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it still says 3/4 and this was an hour or 2 ago

hexed walrus
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Just did it again... but very annoying... can't imagine that happening on like the last sks mission or something dumb like that

steady kestrel
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@stone jacinth just buy levels when season 6 comes out?

stone jacinth
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will they still be on discount when it starts?

steady kestrel
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The discount means it's cheaper to buy the bigger level ups rather than the smaller ones

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It's not an actual discount

midnight halo
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why is this game not ending from background.....process in background even after i close the game

steady kestrel
#

Did you close the game properly

arctic iron
#

Which gpu I should pick for ryzen 5 3600 streaming setup?

opaque fable
#

the best one you can afford

arctic iron
#

AMD RYZEN 5 3600

MSI Radeon RX 570 ARMOR 8GB OC GDDR5 Graphics Card

Asus TUF B450M-PLUS GAMING DDR4 AMD AM4 Motherboard

Apacer AS340 Panther 240GB 2.5" SATA III SSD

Gamdias Kratos E1-500 500 Watt RGB Power Supply

Team T-FORCE DARK Zα 16GB (8GBx2) DDR4 3600MHz Gaming RAM

1TB ADATA HDD

ASUS RW 24x

ASUS 24" 140Hz + Dell 22" 60Hz Display

Any changes?

odd oak
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what the hell is lost conn to host. thia happens alot to me lately

celest panther
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@odd oak At what point does it happen?

odd oak
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@celest panther its random but ive noticed it does happen a bit more reaching top places. once it happened when i finally got into top 5 and boom...lost conn to host. i can come back in game but usually im dead 🙈

topaz zephyr
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NA packet loss is making the game unplayable. I’m west coast, and talked to east coast players and same issue, so not local to me.

exotic junco
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@topaz zephyr servers are on the east coast my dude.

topaz zephyr
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@exotic junco no kidding. I think you’d find they relocated back to central based on the current ping.

untold sleet
#

how do i make pubg not look so fuzzy when i play it?

steady kestrel
#

Enable sharpning

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Disable AA

oblique plank
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@regal vapor help

dusky ravine
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I'm trying to select a platform, I want to select ps4, but the ps4 emoji is not there for me.

proud reef
#

Hey guy does any one have the form where can I report i player please

celest panther
#

!report

regal vaporBOT
heady rapids
#

althought im banned in steam pubg, im able to play pubg lite?

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pubg mobile?

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pubg mobile lite?

steady kestrel
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Yes

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They are different games

tame ledge
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I have a problem

lone cave
#

Is there any problem? Would you check? id: 5670071384

celest panther
#

@lone cave That looks PUBG Mobile related

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@tame ledge If you explain your problem, someone may be able to assist you.

lone cave
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@celest panther ye

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s

celest panther
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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

tame ledge
#

@celest panther
I want to contact technical support

celest panther
#

!support

regal vaporBOT
obtuse beacon
#

Help me pleas admin

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@tame ledge selamun aleykum ahmed

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@celest panther hi im need tecnical support

celest panther
#

!support

regal vaporBOT
brazen pike
#

Why have I been dropping so many frames over the past few months? Since the end of summer basically.

I have an i5 6700K, GTX1070 and 16GB RAM. Steam specs state the recommended are below that. My GFX and Bios are up to date. What gives?

sonic portal
#

Does anyone know if vikendi is really getting removed? My opinion, it fits perfectly as its almost half size of erangel and miramar, dont have anything against sanhok, just dont enjoy it

viral monolith
#

@sonic portal yeah

coarse junco
#

It will be removed for some time but it will come back later

steady kestrel
#

failed to authenticate from external provider wtf

#

i needed to get 1 more revive to get the top i wanted from the season pass 😔

coarse junco
#

steam might be down for maintenance, try restarting steam

sick igloo
#

@coarse junco just restarted steam, still getting the same error

#

NVM just connected now

#

Took a while though

sand wraith
#

FAIL TO AUTHENTICATE FROM EXTERNAL PROVIDER

sick igloo
#

^restart steam as @coarse junco

coarse junco
#

Steam is down for routine maintenance every Tuesday. Give it a few minutes and try again

sick igloo
#

May have to attempt reconnect multiple times

sand wraith
#

CONNECTED

steady kestrel
#

oh yeah

#

steam

#

maintence

#

spelt that wrong lol

sand comet
#

IS THERE any one here who could help me?

#

hlo @junior sundial?

viral monolith
#

With what

sand comet
#

Today i could not complet the season pass and challange missions. Due the stupid reason pubg in baning me over and over again.in past few weeks.

split vapor
#

who is the developer ?

flint imp
#

Any chance we could get skill tiers/channels in the LFG channel?

#

want to play with others but want to play with people of comparative skill

rough monolith
#

the servers are taking a SHIT right now in NA

#

Just went through until I died at 80-130% packet loss

#

not just me, two of my friends too

ebon fossil
#

Anyone have suggestions if I lag out about every game? I have good internet and I do not have this problem with any other game. Didn't know if I needed to tweak a setting.

idle tree
#

!appeal

regal vaporBOT
idle tree
#

or

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

shell sundial
#

Can you still get the season 5 rewards? Like the parachute from 6000sp? Since season 6 havnt come out yet?

wintry holly
#

!support

regal vaporBOT
shy breach
#

Will the game be as fluid/smooth in the test server as in the live server?

cosmic ice
#

Servers are too Busy ? Am i the only one?

#

Or the Servers are down*

wanton orbit
#

i mean, my just froze when i load in the map,

viral monolith
weary warren
#

@viral monolith Thank you for reporting, but this isn't a channel to make complaints in. If you need help please ask.

viral monolith
#

@weary warren I'm just here for a chat.

weary warren
#

Not in this channel I'm afraid.

finite sapphire
#

Are the gliders out yet, cuz I still have no update. (yes I restarted steam and also my PC)

fallen fjord
#

Yes they are. I've flown one yday

#

Didn't need a download.

finite sapphire
#

live servers or test?

fallen fjord
#

Live.

#

Might be on Test Servers too

finite sapphire
#

kk, thanks

fallen fjord
#

Np

fossil ether
#

server ded?

shy breach
#

steam

fossil ether
#

my steam i not down?

#

other games work, except pubg

#

all good, pubg being pubg again

celest panther
#

Steam is having some issues.

amber brook
#

I need any of the community team to report to the devs that they need tk buff the loot dramatically. The map is awsome but the loot needs to be buffed please. @celest panther

shadow trellis
#

hey any1, my matchmaking take more than 3 minutes eachtime sometime 5 mins, and i see others that take like 14 seconds, is there a way to fix it or thats just how it is

kind lantern
#

@shadow trellis try resetting your router?

thin anchor
#

How do you make a custom game

#

There is no create button for me

#

Do you have to be a certain level or something?

shadow trellis
#

hey any1, is there a way where i can change my region to NA or nah?

jagged plinth
#

so I enabled the FPS counter on steam for PUBG, but it only shows the fps from my monitor, not my gpu

#

and it caps at 144 fps, but it doesn't show the fps from my gpu

#

how do I change that?

#

@ me if you have an answer thanks

steady kestrel
#

@jagged plinth i think the games capped to 144

celest panther
#

@jagged plinth Sounds like you have an FPS cap enabled somewhere, or Vsync enabled. The steam FPS counter will show what is being displayed.

jagged plinth
#

oh ok I see, I'll try disabling vsync

celest panther
#

Vsync will synchrionise your framerate to the refresh rate of your monitor in the event you are rendering more frames than your monitor can display

#

It prevents screen tearing, but can introduce some input lag.

steady kestrel
#

v sync sucks for games like pubg and csgo

umbral scarab
#

I got false ban could anyone help me by any chance?

steady kestrel
#

!appeal

regal vaporBOT
umbral scarab
#

ok tyt

sand comet
#

@junior sundial?

worldly jasper
#

Anyone experiencing high pings and packet loss in eu servers from 140 to 250 ?

sand comet
#

@worldly jasper yes

junior zephyr
#

@celest panther can i discuss a problem with you in dms, if you dont mind?

#

It is important

celest panther
#

What is it regarding?

junior zephyr
#

@Takarii#0001 its about a temp ban, and ive already submitted a ticket. I haven't recieved an email yet, that is why i have to discuss it. It wont take long. the ban was unfair tho, i can prove.

celest panther
#

You will need to wait for support to respond to your ticket

junior zephyr
#

@celest panther

#

God

#

Alright

#

I knew you'd say that

#

Thats why i requested DMs

celest panther
#

My response would be the same there too.

#

If you have raised an appeal, you need to wait for them to respond.

junior zephyr
#

I understand

#

But I don't have 24 hours, and i thought this could quicken things up a bit.

teal zenith
#

hello good people...i have a problem wuth ingame sounds... when i hear something from left or right side, it is much more loud than when i look at the sound source directly.

celest panther
#

Are you using any kind of surround sound?

teal zenith
#

i dont use any surround sound.

undone kernel
#

Hey I just found a really strange bug; If you have a melee weapon and look straight up while leaning and strafing left and right your screen seems to flip and spaz out, and your hands flip upside down. It's a really strange bug

#

(PC) ^

cinder blade
#

hello guys what is wrong with pubg ? if i start the game my teamspeak just turn off... do u have any solution for this ?

paper valve
#

Says to update to version 7.0.1 when on 7.0.2 for the test server. I've tried restarting steam multiple times and i waited roughly an hour before trying again.

vestal jewel
#

Hello, i need a help please, i got banned in pubg for 24 hours due to unusual gameplay patterns, i don't know what it mean since i didn't made any mistake or being against rules, all my games are streamed and recorded on twitch.tv
the biggest problem is i have to play today on pgs berlin qualifier, so please i need your help and thank you

celest panther
#

@undone kernel Was this on the test server or live?

#

@paper valve If you can enter games normally then you can ignore that message.

#

It's related to caching

#

@cinder blade Do you use nvidia's "Low Latency" feature from more recent driver releases?

junior zephyr
#

@vestal jewel same problem

delicate hollow
#

yo my pubg game keeps crashing on the pubg nvidia drivers, should i update to the newest one?

idle tree
#

@celest panther - i also noticed that same bug that @undone kernel was noticing. It's on Test Server. Was patched awhile back for live, but seems to have resurfaced with Season 6.

#

I'll get a video later today, if that's needed. Is easily reproducible though, and works with any throwable/melee weapon.

celest panther
#

I'll look into it

idle tree
#

Gucci, cheers

vestal jewel
#

@celest panther can you help me please, sorry it's urgent, and the wasn't by mistake, i don't know why they banned me, i can send all my latest broadcasts videos saved on twitch

celest panther
#

I cannot assist with ban appeals on discord. Please contact our support team if you feel the ban was incorrect

#

!appeal

regal vaporBOT
stark sentinel
#

Hello, I'm trying to troubleshoot some latency issues. I've found some PUBG server IPs on the internet, but I'm not sure if those are legit. Can someone assist with approaching this issue?

paper valve
#

@celest panther wouldn’t let me queue that’s why I messaged for help

celest panther
#

@trim totem Please do not advertise third party groups or sites in this discord.

clear frost
#

hey im facing pubg voice chat bug...im not able to talk with my teammates as well as not able to hear them

#

please help

celest panther
#

@clear frost Have you made sure that voice chat is not disabled in your settings?

#

Also, is this during thegame (after entering the plane) or while in the lobby before the plane

clear frost
#

its on

celest panther
#

Was it working normally in the past?

vestal jewel
#

any admin please private message and thank you, emergency case

celest panther
#

@vestal jewel What do you need to discuss?

vestal jewel
#

i have PGS BERLIN Qualif right now ( 17:00 CET) and my account banned yesterday i don't know why and it end at 21:00 CET, i contacted pubg support by email, they sent the ticket to pubg developer, and i still waiting response, please i need a solution and thank you so much

ripe sparrow
#

van magyar

#

?

clear frost
#

@celest panther it was fine for 5-6 months...but after that its not working

#

in other games or discord it is absolutely fine

celest panther
#

Unsure specifically what might be preventing you from using the Voip.

#

I would recommend raising a ticket with our support team

#

!support

regal vaporBOT
clear frost
#

@celest panther i have reported the issue previously...They suggested me to check whether my tcp upd or udp ports are open or not...but i dont know how to open them

#

can u help me

celest panther
#

I'm afraid that isn't something I can assist with. I would suggest contacting your router manufacturer for support relating to your network hardware.

clear frost
#

ok..thnx buddy

shell sundial
#

Are you working on a fix with the bugs where one of the teamates name doesnt appear in the squad so you cant see if he is a teammember or enemy, and another bug when the Circle when you use heals that shows how many seconds it takes to use it gets stuck at "0.0" then you have that circle in your crosshair

celest panther
#

We are aware of the bug where squadmates don't appear correctly and it is being looked in to.

#

The healing bug you mention, does this happen as a spectator, or while you are playing?

shell sundial
#

Yeasterday when i played, today when i spectated

celest panther
#

If you happen to catch any clips of this occurring, could you share them with me?

shell sundial
#

Absoluty, only got a printscreen of today

#

Can send it if it helps?

zealous rain
#

Why dose it say one map randomly selected amongs karaki {1}, {2} and {3}

#

on test servers

#

?

viral monolith
#

How do you get the cloth mask not checkered or leopard? i see many people with it.

#

I cant find it in steam market

#

Its like white with some brown squares

shell sundial
#

Cloth Mask (Checkered) ?

#

@viral monolith

#

It's from the biker crate if u mean that one

viral monolith
#

idk

celest panther
#

@zealous rain Its a known bug.

viral monolith
#

This mask

shell sundial
#

aah, got that one, its the houndstooth cloth mask

#

You cant get that anymore and its not a marketable item, its from the vikendi survivor pass if im right

#

@viral monolith

viral monolith
#

aw

cinder blade
#

@celest panther hey im using low latency on the lastest driver, why shouldnt i ?

mossy raft
#

so ive been having an issue with PUBG crashing on my system a lot recently, i restart my pc and it works most of the time. i have uninstalled PUBG reinstalled it, checked game files, there is no startup commands etc i only got this since the recent patch. can a dev investigate into this please/

#

?*

blissful basin
#

Pubg keeps closing all of my backround apps when I open it?

#

is this normal?

idle tree
#

That isn't a PUBG issue. Are you using a Nvidia card? @blissful basin

dense mirage
#

how to give teammate ammo i meat throw

#

??

bronze prawn
#

guys how do you change name on pubg test server?

dense mirage
#

how to give teammate ammo i meat throw
??

undone kernel
#

@celest panther Regarding the bug I reported about the Melee, That was on Live Servers.

viral monolith
#

@dense mirage he has to request it on quick chat and u press f on him

blissful basin
#

yes I am @idle tree

#

1080ti

#

any way to fix it?

idle tree
#

Try going into your Nvidia Control Panel, under 'Manage 3D Settings" find "Low Latency Mode" and putting it to "Off"

#

Seems to have solved that issue for quite alot of people

blissful basin
#

I tried that and it still doesnt work

#

any other possible fix?

shy breach
#

why so fuc*** bad fps in gll daily? omg

idle smelt
#

can someone help me with installing pubg lite? When I click download it brings me to a ERR_SSL_PROTOCOL_ERROR page every single time.

celest panther
#

@blissful basin you also need to restart your system. Simply changing the setting and applying it does not fully apply it.

#

!pubgm @grizzled oasis

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

blissful basin
#

@celest panther I did that

celest panther
#

They will be the ones to talk to.

idle smelt
#

how do I fix this launcher fail? (0x7000000000) all the vidoes I look up are a diffrent launcher fail that doesnt work

#

this is the whole message i get

#

I click the link and it goes nowhere because of course it doesn't

coral fractal
#

Is there a way ro report someone to this server?

light latch
#

user scoobert doobert is channel hopping and screaming

coral fractal
#

not in game

#

same report

light latch
#

please ban

celest panther
#

@idle smelt I'm not sure what you mean. Is this a PUBG Lite issue?

viral monolith
#

how do i get rid of that pubg anocment bot thingy on my server ik i cant spell

fiery tendon
#

@viral monolith If you go into your server's settings, there is a section called WEBHOOKS

#

Edit the webhook to remove it

#

You should see one for each server you're following

idle smelt
#

@celest panther yes it is

paper vigil
#

ëȘšë°”음 ë°°ê·ž êČ°ì œí•Žì„œ 아읎템을 ì‚żë”ë‹ˆ 템읎 안받아젞서 ëŹžì˜ë„Œí–ˆìŠ”ë‹ˆë‹€ 환불하띌더ꔰ요 귞래서 환불했슔니닀 ê·žëžŹë”ë‹ˆ 환불 악용 ìœŒëĄœ 정지 10년 ëšč었슔니닀 . ë­ìŁ  읎êȌ?

#

ì§€ëŠŹë…ž

#

ㅋㅋㅋㅋㅋ

idle smelt
#

Translation: I bought a mobile bag and bought an item. I received an inquiry because I couldn't receive the item. I asked for a refund. What is this?
Jirino
LOL

fiery tendon
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

fiery tendon
#

@paper vigil ^

paper vigil
#

I didn't violate the rules. I just refunded and my account stopped. and pubg mobile They made me mute , Am I so wrong to ask for a refund? ;-;

idle smelt
#

this maybe the problem with PUBG LITE, maybe im not in any of the available regions, Im in amurca so maybe that's why

fiery tendon
#

PUBG Lite is not available in the NA region @idle smelt

wary veldt
#

😍

#

#klöv3r🍀😘

native silo
#

hello

#

I have a probelm

#

problem

#

I'm spanish

#

!join

viral monolith
#

!invite

regal vaporBOT
viral monolith
#

looking for this?

smoky mauve
#

Hello, im joining from EU and recently i get constant Download packet loss.... is this a general problem? or is it likely to be a problem with my setup?

#

pubg being the only game where i get packet loss

sand comet
#

what kind of help is given in this channal?

viral monolith
#

if you need help running the game,or any other problems

#

except for bans

smoky mauve
#

does any1 else have network problems since last update?

atomic linden
#

I can't open the game

#

it sticks on loading screen

celest panther
#

@atomic linden Are you launching from the steam library, or a desktop shortcut?

atomic linden
#

steam

#

i cleared the temp folder and everything seems to be working fine since then

celest panther
#

Ah, great!

crimson inlet
#

can you please allow us to change our nicknames so its easier to invite people!

idle tree
#

Nope. It was disabled to avoid abuse

coarse junco
#

@crimson inlet if you want your nickname changed, DM me

viral monolith
#

!appeal @cunning kraken

regal vaporBOT
analog kettle
#

I just got banned for "unusal" gameplay patterns. I have 360 adr in the last 20 matches. I havent used any cheats or anything else.

coarse junco
#

!appeal

regal vaporBOT
analog kettle
#

I really love it. You meet cheaters every 10-20 games which just LOCK ONTO your head, and they dont get banned. But i, playing completely leggit, am getting banned :DDDDDDDDDDDDDDDDDDD

idle tree
#

Except they do get banned eventually. You being banned is an inconvenience, but is a necessary inconvenience in the grand scheme of things when it comes to the battle against cheaters.

astral cove
#

@weary warren

weary warren
#

I've asked you once, please stop tagging members of staff.

astral cove
#

I'm on pc how do i get that role

weary warren
astral cove
#

Thank you

#

i will not ask agin

crimson inlet
#

@coarse junco @acoustic vault mic spams ear rape music nonstop

coarse junco
#

which channel

crimson inlet
#

now squad 6

#

he moved

cold knot
#

Hallo, weiß nicht ob ich hier richtig bin aber ich habe ein Problem mit meinem Kar98k Peace on earth skin. Der Counter funktioniert bei mir von anfang an nicht. Was kann ich da machen? GrĂŒĂŸe Timo

coarse junco
#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

coarse junco
#

!support

regal vaporBOT
cold knot
#

I have a problem with my Kar98k skin, the counter doesen`t work. what can i do?

#

peace on Earth skin

viral monolith
#

my game crashes during matchmaking

quick chasm
#

@cold knot the issue should be fixed after the next maintenance

tacit adder
#

how do I vote for a skin?

viral monolith
#

on a website

sinful canyon
#

hey guys i need help when i try to launch pubg lite i get error says the server is too busy btw my network works fiine need help!!

viral monolith
#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discord.gg/pubglite

hoary oasis
#

selamın aleykĂŒm

#

You were suspended from PUBG until 2020-01-20 due to its unusual gameplay. You can play again after 24 hours.Please visit the support section for more information.

#

How can I solve this problem?

coarse junco
#

wait or file an appeal

#

!appeal

regal vaporBOT
gusty tartan
#

Hello, the transition on the loading screen takes too long

tender zenith
#

hey very new player here if anyone can help me that would be nice

digital fable
#

Hello,

#

I received a notification stating that I was permanently banned from the game last week for an "infraction". I reached out to the support team and they haven't been helpful. Does anyone know how i can get this resovled or have it looked at from someone other than the support team? I wish I could say that they were helpful, but I can't given the stenciled replies I received. More like copy paste replies.

viral monolith
#

Decision from support is final,no one else can help you

digital fable
#

That's what they said. So I'll have to find something else to play from now on. I've been playing since june 2017, with 1,100 hours. Out of the blue I get a ban and theres nothing they can do.

viral monolith
#

Sorry to hear that

digital fable
#

Too bad. Love them game. Thanks for the reply.

grand furnace
#

@digital fable same happened for me last month. Made 2 tickets and in both answer was friendly fuck off copy/paste shit But, i got unbanned after 10 days.

wraith summit
#

I need help playing the game

steady kestrel
#

@digital fable hope you get unbanned soon dude

cosmic ice
#

MATCH FAILED, TRY AGAIN LATER !! ??? Any Solution?

celest panther
#

@cosmic ice where are you playing from?

cosmic ice
#

Pakistan*

calm timber
#

I need someone from community team

#

My friend got banned for no reason

viral monolith
#

!appeal

regal vaporBOT
prime garden
#

Hello

#

I need some clarification

#

I have a 2080 TI, but i'm only getting roughly 150 frames on PUBG with very low settings.

#

Anyone here with a 2080 TI?

viral monolith
#

Is playstation able to play with us?

#

on Xbox/Playstation?

celest panther
#

Playing with very low settings means your GPU isn't being used as much as it could be.

#

As you shift settings towards the low end, more work is placed on the CPU vs the GPU

#

@viral monolith Yes. There is cross play between Xbox and PS4, but not PC

viral monolith
#

But we're on the same teams.

#

Sorry I should have specified.

celest panther
#

@prime garden Which CPU do you have?

viral monolith
#

Is that a new feature?

celest panther
#

I'm sorry, I don't understand what you mean

prime garden
#

I have an Intel i9 9900k.

celest panther
#

Do you mean your squad has both PS4 and Xbox players in the same team?

viral monolith
#

Before we could only match up in teams with other Xbox players.

#

Yes.

prime garden
#

Its not bottlenecking the GPU

#

I have textures on medium and everything else on very low.

celest panther
#

@viral monolith Can you DM me a screenshot?

prime garden
#

I've also tried putting anti aliasing on medium too, but stays the same.

viral monolith
#

Sure.

prime garden
#

@celest panther how many frames would a 2080 ti give roughly?

celest panther
#

I can't say. It depends entirely on system composition

prime garden
#

Iv got a pretty decent rig. 16gb ram, i9 9900k, 2080 ti, running the game from a ssd m.2

#

So what do I need to change to stress my gpu out more than my cpu?

grand furnace
#

i've gpu 1060 3gb and i7 8700k cpu, i've always played almost lowest settings except antialiasing med and textures med or very low and got aprx 100-140fps but couple days ago i tested if my setup could handle textures ultra and antialiasing ultra i noticed that i got slightly better fps but when i opened map or inventory i got insane lagspikes(saw ping go up to 200ms) and or frame drops all the time when doing so.

#

and ofc when i look a town where is burning vehicle for example mylta my fps can go down to 70.

prime garden
#

im averaging 100 - 150 on 2080 TI LOL

shy breach
#

Why do the test servers go super smooth and does the live server feel fatal?

sand comet
#

i just got 7th ban in 2 weeks.

#

and pubg support is not even helping

idle tree
#

@prime garden what res?

keen lagoon
#

why do you get banned for killing a teammate that knocked you?

#

seriously?

#

is there a way to do ban appeals

viral monolith
#

!appeal

regal vaporBOT
keen lagoon
#

k but now what?

viral monolith
#

raise a ticket

keen lagoon
#

where is that?

viral monolith
#

top right on website

idle tree
#

Chances are, for teamkilling, you probably won't get unbanned though. Killing the teammate that downed you, makes you as bad as them

#

Should have handled it better and reported them, not taken it into your own hands and killed them out of spite

shut fox
#

Hi, Im trying to squezee some fps and I lowered my game resolution but Im getting the same fps on 720P

shy breach
#

I hope they do something in the patch, but the problem is pubg, not your pc @shut fox

ocean geode
#

Damn, recently bought a Logitech gaming mouse just for pubg and now there's a bug where pubg lags severely, upon research lots of ppl are experiencing the same issue. Guess it started with the latest update. Hope they fix it

robust canopy
#

my game freezes lile for 5 to 6 sec and drops fps to almost 2-3 and than back again 60fps feels like it's stuck there. is the issue with my PC or anyone else facing same kind of problem ?

lost pagoda
#

I need skins for pubg !! Any help

raven finch
#

Beta test

steady kestrel
#

@lost pagoda steam community market or the pubg in-game store

celest panther
grand pilot
#

Hi @celest panther Myself and many others have not been able to match to EU for two days now. Has this got to do with discussions of a ping lock? Please escalate this issue to the devs if possible as a ping lock in this capacity would mean that eveyone From South Africa, India, etc that can onlu match to EU will be unable to play what so ever.

celest panther
#

Odd. We haven't introduced any ping locks. Are you yourself playing from South Africa?

grand pilot
#

I am indeed. South Africa did have some international cable issues recently causing some latency to parts of the country but that should be resolved.

celest panther
#

I'm aware of the recent damage to your undersea cables. It's entirely possible that networks are still being affected by the outage

#

I'll keep an eye on things, thanks for alerting me

grand pilot
#

I have tested my connection using a few other games that have server select such as Scum, Ark, BFV and the pins are slightly higher than usual (+20ms or so) but that seems to be the only issue. That is why I considered the matching issue to be ping based. I shall check back in after matainance to see if there is still an issue as well as check with my ISP to see if the know of anything @celest panther

#

Thanks 👍

#

Can confirm I am connecting to EU servers in Scum Ranging from 170ms ping to 210ms on official. @celest panther

tacit geyser
#

@celest panther Having the same issues from South Africa. Just joined a custom match to eu server and getting 200 ping which is normal. Definitely something up with us connecting to the eu server.

celest panther
#

@tacit geyser Can you DM me which part of ZA you are from?

vivid shuttle
#

@celest panther have the servers been region locked? I’m having trouble queuing up to EU servers using a VPN. It just continues searching games in quick selection and doesn’t matter what mode I’m in.

celest panther
#

Nope, no changes that I'm aware of.

#

Where are you playing from @vivid shuttle

vivid shuttle
#

From NA. I have used my own server that is stationed in EU, and a PAID VPN. and confirmed, I cannot queue up. It's weird.

celest panther
#

Whats your pubg ign?

vivid shuttle
#

KrustyProfessor

#

I can upload a video showing you what it's doing to me

celest panther
#

Thanks, I'll take a look and see if others have similar issues.

#

I would not recommend using a VPN to play as players that come from out of region introduce latency issues for everyone in that game.

obtuse rock
#

@celest panther I'm also still not managing to join games. South Africa, Durban. Squad Fpp, Quick Join, in que for almost 10min.

vivid shuttle
#

Okay I understand @celest panther. I just use it to play early in the mornings for solos being NA is dead during that time. I also have my OWN server that is in a major data center in the EU, so nobody else but me has access to it. So I apologize if this breaks any rules.

grand pilot
#

@celest panther Not able to Join Matches in EU. South Africa, Pretoria Solo Fpp, Duo Fpp, and Squad Fpp.

honest ferry
#

@grand pilot SAME HERE. No matched. I says estimated time 1sec, but no game for few minutes.

grand pilot
#

@honest ferry Im convinced its ping kak again. They wont give us an African region to play in but also Dont want high ping players.

#

@honest ferry This has been an issue since sunday.

honest ferry
#

Dnt know what that is about

#

NO IDEA

grand pilot
#

@honest ferry There is A 7h maintenance 4am tomorow our time so maybe its a problem that will be handled then

celest panther
#

I've reported this to the team. Unsure why you are having issues but it is being looked into.

grand pilot
#

@celest panther Thanks

honest ferry
#

@celest panther Thanks mate

celest panther
#

Please let me know if anything changes so I can inform the team further

honest ferry
#

Will do

honest ferry
#

@celest panther Got a game but only 30 players in

grand pilot
#

@honest ferry Last night @obtuse rock Got one that started with 30 players. I think thats just the pool of peopel that are having the same issue and are being matched together

honest ferry
#

Maybe

grand pilot
#

Ive been queueing and im still wating

#

@honest ferry how long was the wait?

honest ferry
#

2min, 3man squad Quick

obtuse rock
#

@celest panther thanks!

honest ferry
#

@grand pilot Got another 30man game now

grand pilot
#

@celest panther after about a 15 - 20 min wait I got into a Mirimar game

#

@honest ferry Mirimar?

honest ferry
#

Yes

grand pilot
#

28 people

#

starting now

honest ferry
#

LOL Yes

grand pilot
#

lol

honest ferry
#

Yes

grand pilot
#

I bet its all us South Africans

honest ferry
#

HAhahahahhaha

grand pilot
#

take not of the ZA tags

#

jip zxa tags

#

za tags

frank loom
#

@teal lintel
#0969 trolling around

viral monolith
#

Upgrading to 16 GB RAM from 8GB and an SSD really fixed all the stuttering issues.

tacit crow
#

If any NA players here are experiencing an abnormally high ping than what they're used to - please DM me or tag me here!

rotund spruce
#

hello guys , need some help .
my test server (karakin) stuck at the loading screen . open the game > enable anticheat > clcik start > stuck loading screen .
ive tried :
Verify the file few time
Uninstall and reinstall the game few time
Disable anti cheat
still cant load i dont know why . anyone having same issue ?

steady depot
#

is the test server going out today?

#

or will we be able to play while liver server undergoes maintenance?

tacit turtle
#

when i go to my desktop i see the steam picture of PUBG like on there for no reason

#

also its in every app i go to

#

i tried restarting and shuting off but it didnt work

#

its not very clear but i can still see it

#

its slowly fadding

#

its dissapearing very slowly

#

nvm its just slowly fading away somehow idk wat is happening its doing nothing but just leaving

#

ok its like almost gone ummm well that was a fun little experience

celest panther
#

@rotund spruce Sounds like you weren't launching the client correctly. Ensure you are launching from steam. Also note, update 6.1 is now on live servers

wet shell
#

uhm my game got updated like 4 times in a row, all of which was around 30gb update, and is still going on. each time after the game updates, it starts updating once again

uneven steeple
#

Have you tried restarting steam

wet shell
#

yea i've done that

celest panther
#

@wet shell Sounds like your download failed the steam checksum which means steam will redownload any corrupted or missing files.

wet shell
#

oh damn alright

celest panther
#

Its annoying, but unfortunately not something we have any control over.

uneven steeple
#

You probably should revertify PUBG's files

#

if thats the case

#

Right Click on PUBG in the steam libary, then Properties, then under the Local Files tab click Vertify Intergtiy of Game Files

wet shell
#

yea lemme do that

dense patrol
#

Death cam and replays arent working correctly for me.
Twice, death cam wouldnt finish loading, had to force quit
most recently, loaded but shows this: https://i.imgur.com/aw8OtlW.jpg
Replay loads, but I'm not labeled in the match, as well as other players, pressing B doesn't center on me, etc.

celest panther
#

@dense patrol Thanks for letting us know. We are aware of this issue and are working to solve it asap.

tawny thicket
#

I live in the Kingdom of Bahrain and play in the server of Europe with 100ms and play in Southeast Asia with 256ms Why do I get taken in Southeast Asia I want to go to Europe

grand pilot
#

@celest panther I am glad to say that the matching seems to be working. Thank you for your help I will let you know if there are any more isues

celest panther
#

@tawny thicket Can you tell me your ign?

exotic tinsel
#

update size???

celest panther
#

Mine was just under 8GB

#

That should be the normal size for those updating from the most recent update before 6.1

exotic tinsel
#

and mine was just 19GB why

celest panther
#

Its possible that the download from steam was incomplete or corrupted. Steam verifies the files and redownloads the update if it doesn't match its verification check

exotic tinsel
#

i uninstall the game

midnight halo
#

me too mine was like 20gb rem when i updated so i reinstalled

#

the size kept increasing

rain briar
#

yeah guys I did verifies and files and it download 350mb and it's working now

midnight halo
#

fuking steam just keeps restarting download

vocal barn
#

ikr

#

same for me

#

now it's downloading 18gb

#

after I first installed 8...

#

20gb downloading now tf it keeps getting more

#

schijf=disc

weary warren
light kayak
#

how to fix flickers while g-sync is on

celest panther
#

Is your monitor an actual g-sync monitor, or a freesync one that supports it?

#

If it is a freesync monitor that hasn't been certified, you may not be able to use g-sync properly.

tough harbor
#

probably best to limit the fps from exceeding the intended monitor refresh rate as well

light kayak
#

freesync that supports / limit is 141fps

#

via rtss aalso tried in-game fps limit but still flickers while g-sync

celest panther
#

Can you tell me your monitor model?

light kayak
#

mg24c

vocal barn
#

Didn’t work sadly @weary warren , but thanks anyway

celest panther
#

@light kayak That monitor isn't certified for G-Sync, so its possible that enabling it could have mixed results. I would recommend disabling G-Sync.

light kayak
#

I see thought it was, thanks

#

Only on pubg though

vocal barn
#

And now it’s downloading another update for pubg, 23,6 gn this time wth??đŸ€”

#

*gb

#

First update 8,1 gn, second update 8,1 gb, third update 16 gb then it went up to 22gb and now its downloading snotter update of 23,6 gb

#

*gb *another

#

This pubg update is breaking my pc dude

viral monolith
#

mine was 7.9

tacit geyser
#

@celest panther Im still having the issue with ping. Im getting routed to SEA again. Durban South Africa. 377 ping.

quick chasm
#

Hey @vocal barn , to make sure your game is uninstalled completely and your steam download cache cleared properly it is important to do all the steps one by one. If the issue persists, also try changing the steam download region after clearing the cache in the step 4.
1)Uninstall PUBG
Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete
2)Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
3)Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
4)In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
5)Restart PC
6)Reinstall the game

vocal barn
#

Ah alright will try that right now thanks, I never uninstalled it. Only cleared download cache

celest panther
#

@tacit geyser Thats most likely related to the cables that were damaged recently.

#

One of the primary ones used to route the internet to EU was damaged, so you may be vbeing sent to SEA instead.

#

Can you give me your IGN?

tacit geyser
#

@celest panther Brootjie

#

@celest panther on custom game im getting 210 ping to eu server 😩

vocal barn
#

Works now @quick chasm , thanks!đŸ€—

quick chasm
#

Awesome!

civic musk
#

I have a question what do I do about not getting my season rewards @celest panther

plain stratus
#

prefect update... 7.9GB, then 20.3GB and now it downloading 23.6GB wtf ?

open wraith
#

karakin never plays on the sout america server help me

celest panther
#

South american servers use random map selection. If you keep playing, eventually you will see it.

frail moss
#

NA FPP solo matchmaking is broken

celest panther
#

Can you expand on "Broken"?

frail moss
#

i start matchmaking and queue time indicates 0:00 and am unable to cancel search without restarting lobbuy

#

squad matchmaking works fine.

#

maybe it's because there's not enough people rn?

#

but this time there usually is enough people for na solos

#

can't even play karakin

#

i can cancel matchmaking on karakin solo fpp but not random queue

celest panther
#

I'm not aware of any specific issues, so it could be related to low population.

robust canopy
#

I am getting network lag detected pop up and sudden increase in ping like from 170ms to 890-1260ms. game is not playable so annoying any fix ? please help. Asian, Europe server.

celest panther
#

It does seem strange that you can't cancel the matchmaking

#

@robust canopy Where are you playing from and which region are you playing in?

robust canopy
#

I am playing from Pakistan and I don't in which region I am playing. i mean idk how to check the region must currently playing in or how to change it.

celest panther
#

When you enter a match, you will see a region indicator underneath your minimap

#

You are most likely being placed on EU or SEA servers

plain stratus
#

hmmm heals spawn rate is too low on Karakin I think

twin holly
#

i del pubg and steam folder re-did a reinstall

robust canopy
#

can't we change server and play on lower ping region ?

celest panther
#

You are already placed in the region with the lowest ping for you.

#

When matchmaking, your region is selected based on your ping.

remote tide
#

why dont u guyz just add a new server for india? we are getting 100+ ping

#

its very annoying

rose wedge
#

hey how can I report a bug?

open wraith
#

@celest panther
I've been playing for 8 hours and Karakin doesn't come out......pubgrip

#

sa server.

celest panther
#

Random sometimes works that way I'm afraid

open wraith
#

I just played karakin at last 🙂

pseudo dune
#

is it normal that the movement on karakin is buggy af?

idle tree
#

Define "buggy af" @pseudo dune

fading hound
#

@pseudo dune I haven't had any issues with movement at least

shy breach
#

the performance is worse since the last patch, my fps are not constant, the game is going to 100% cpu (this has never happened to me) and there is too much stuttering, what can I do?

undone kernel
#

Just reporting a bug; While in a vehicle, If you aim your melee out the window and look straight back, You look through your skull and your head turns a full 180 degrees while your body faces forward.

zealous rain
#

did CTRL crouch get louder because you can hear it way louder now

#

CTRL crouch walk

drifting cosmos
#

"The most voted for each item (3 finalists in total) will be distributed as PUBG 3rd anniversary in-game skins for free!" Does it take some time to arrive into players inventory or am I just missing something?

#

PC btw

steady kestrel
#

wait what

#

their giving em away for free?

#

@drifting cosmos oh you'll get the skin on the 23'rd of march

drifting cosmos
#

oh, i didnt see the release date

dawn valve
#

I got a infinite loading screen upon loading game

#

any help?

#

@celest panther

steady kestrel
#

Verify your game files @dawn valve

faint crescent
#

im getting multiple timeout errors and my home screen character is in a t pose, any server issues right now?

ebon badger
#

i got a temp ban or something i think, i got a message through steam about it and i cant open the game past connected. wwaiting for response. so i dont even know the reason for it. i literally dont cheat im ass , dont team kill, etc literally have no idea why
like i literally got no explanation for it

cursive birch
#

sooo the Season 6 coupons or whatever they were earned in Season 5 - when are those applied?

ebon badger
#

you apply them yourself @cursive birch in customize>utility (i think)> then click etc

#

apply each one

cursive birch
#

ohhh @ebon badger thank you

ebon badger
#

gotchu bud

cursive birch
#

I'd say facepalm, but didn't see it in the manual anywhere... derp

#

thankfully they got rid of the goofy tshirt stuff for the challenges - TY PUBG Team!

midnight halo
#

why is this game not well optimize 😩

faint crescent
#

^^

plain cobalt
#

anyone else having trouble finding a duo match on sanhok? EU FPP?

rain ore
#

hi anybody able to help me please?

weary warren
#

Please state your issue and someone will help when they are available.

#

@stray steppe Don't do that.

stray steppe
#

Wont happen again

rain ore
#

my friends has had some lag problems on pubg and he got a 24hour ban for nothing

stray steppe
#

Why are there nobody joining through NA or Customs?

rain ore
#

last night whilst he was playing with me n 3 other friends he recieved a permanant ban!?

weary warren
#

I don't understand @stray steppe are you asking why no-one is playing customs?

#

@rain ore Your friend needs to appeal through the proper channels.

#

!appeal

regal vaporBOT
rain ore
#

ok thankyou 🙂 i didnt really know how the process works so thanks for that

stray steppe
#

Okay basically what im trying to do is start 100 player servers.. I run my own stuff but ive never done pubg like that.. I watch the videos.. I have gathered up to 65 before.. More then that it lags insanely on xbox one.. Xbox one x..Or the slim.. I am wondering if there is anyway anybody can help with the server or support this oppurtunity for xbox one players in this community? Sorry i dont know how to explain it well

#

R u able to look at content VIdeo GIFs?? FOr the Zombie mode im trying to do.. Im trying to do roleplay events.. Mil Sim.. Huge Fist Fights.. I run a youtube and i can get a decent amount but i would like support or help in any way shape or form from u guys if possible?

weary warren
#

I cannot help you with recruiting players to your custom games.

If you wish to give performance feedback regarding console it would be best to do this on the forums.

#

!forums

regal vaporBOT
stray steppe
#

So there is no way for u guys to help get customs going in your discord since nobody is doing anything?

#

Like that makes no sense.. U should be helping people with oppurtunity. I could easily get 30-60 people i cant get more then that im not popular enough as a stream

weary warren
#

This is not a subject for this help channel.

We do not help with recruitment for streamers custom games.

marble pivot
#

HEYY i was getting 100+ fps in all maps slightly

stray steppe
#

Okay then i wont fucking stream

#

@weary warren

#

So help me with custom games

marble pivot
#

but after update it drops to 60 fps not on all maps 30 on sanhok

weary warren
#

Please remain civil and polite @stray steppe

stray steppe
#

Who can i talk to about my complaint? I want to the owner or a community team that could help me

weary warren
#

I understand your frustration, but we're not here to be the target of anger or abuse.

stray steppe
#

k

weary warren
#

You not being able to fill a custom game is not a bug.

stray steppe
#

Then I want to talk to someone who can help me

weary warren
#

People join custom games when they want to play them

#

There is no-one who can help you with your custom games not filling.

stray steppe
#

Your like a robot dude

#

literally

#

lol

weary warren
#

If people do not want to join your custom game they do not have to join it.

stray steppe
#

Do u host events or help out? With stuff like that or who does?

#

Nobody does any customs ever on this server?

weary warren
#

Yeah, they do.

#

But your customs not filling isn't a game issue, as I have told you.

stray steppe
#

Okay so when can i join?

weary warren
#

All customs are listed in game.

stray steppe
#

huh

weary warren
#

Yes.

stray steppe
#

Okay i get it. Thank you for the assistance

#

Sry

marble pivot
#

SIR @weary warren can you help me into this .. i was getting 100+ FPS before update but AFTER UPDATE my fps is now only 40+ slightly.... please help ME....

shy breach
#

100% cpu usage after this patch, I can't play, my fps drop too much, before the patch was going perfect @weary warren

marble pivot
#

same here @shy breach

celest panther
#

@shy breach what CPU and GPU do you have?

wise onyx
#

i got perm ban today sorry to say ive played this game since day 1 and would not put my time putting any thing on my pc to have got me get a ban ive put well over 2000+ what a joke sorry peeps

plain stratus
#

!appeal

regal vaporBOT
wise onyx
#

thank you i have done this and really hope they do ear what i say as i have put many hours of my time and money in to this game and all so helped bring a lot of other players to the game as you will see as here all as unhappy as me about my ban we all have been here since day one silly this

shy breach
#

@celest panther i5 7400 gtx 1050ti

tacit geyser
#

im still ping locked to SEA server :(? please can someone help

#

@celest panther @ocean shard @weary warren

celest panther
#

@tacit geyser As we discussed yesterday, it is likely that the ping to different regions is being affected by the damage to the undersea cables. I would recommend continuing to wait until the repairs are complete before revisiting this problem. The most recent estimate I have seen was that it will take over a week to resolve https://www.iol.co.za/capetimes/news/it-will-take-a-week-before-undersea-cable-repair-ship-can-fix-sas-slow-internet-40961646

The SA National Research and Education Network said the cable vessel was finally on its way to the cable depot quay.

#

Depending on how the ping was calculated based on the route it takes, this may be the reason you are seeing redirects to SEA

sick horizon
#

Not able to find any matches duo on the new map, the old maps, first person, or third person. Only squad seems to be working in NA.

celest panther
#

Please be aware of the current time. Right now is one of the lower points for player counts in NA

sick horizon
#

Squad is instant ques

#

Just wanted to test it out. On Xbox the duo que is also instant. Just having this problem on NA East on PC.

pliant crest
#

DUO is also dead on EU right now

#

@celest panther @sick horizon queuing with my EU duo mate and cannot get a game

#

finally able to get into Karakin match

celest panther
#

@pliant crest Which state in NA are you playing from?

pliant crest
#

@celest panther I am from Rhode Island, Atlantic coast

#

we are getting queues to pop now

#

but still showing 0 players and taking longer than normal

#

we play together almost daily

pliant crest
#

actually we cannot get games on any map besides Karakin right now on EU

stray hearth
#

hello my pubg account was linked via Facebook but if it was stolen and closed, can you recover my account

#

Please help

wise onyx
#

may be coz every ones getting bans for nothiung and are mates dont like it and we are looking for a new game

#

or there just all at work lol sorry im just abit pissed at this game today sorry

stray hearth
#

Please help

celest panther
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

shell sundial
#

Got a video of me losing hp by vaulting, anywhere i can send this so it can get fixed?

celest panther
#

Can you DM the video to me?

pliant crest
#

something is definitely off with queues unless everyone is only playing new map, EU other maps in duos are dead. A few patches ago I had cross region queue issues that RoboDanjal was very helpful with. Unsure if the matchmaking algorithm got tweaked again

#

when my partner queues for duo by himself the queue times are listed as within a few seconds

#

I am NA from an Atlantic coastal state he is Belgium. We normally queue EU and get matches in seconds all day from 9am-3PM EST. Today We cant get any games except new map

civic musk
#

Someone help me please i have been having really bad ping spike and when i mean bad. i mean like i had one jump to 31,000. and i having really bad game crashing problems please help me if you can

hollow charm
#

I bought Survivor Pass: Shakedown in the pubg steam game and this message popped up for me and found that I could not play the game and even that it was removed from my game console .. I don’t know what this error was. I was very happy with my purchase of this season and found that all that I paid was lost on me Please solve this problem as soon as possible and return the game and the season I bought to my library

#

@everyone

celest panther
#

@hollow charm Did you purchase the game, or was it via the gamepass?

hollow charm
#

no i purchase in 2 months

celest panther
#

I'm unsure what you mean by "removed from your console"

#

You mentioned purchasing it on steam?

hollow charm
#

i need to send u a photo about how i purche

weary warren
#

If the game has been removed from your Steam library please get in contact with Steam customer support.

hollow charm
#

@weary warren i do and i wait them to reply

weary warren
#

Great. We cannot help with this issue as we do not work for Steam

#

You will need to wait for them to respond.

hollow charm
#

how long ?

viral monolith
#

depends

weary warren
#

I don't know, I don't have any insights on their CS team's speed.

dusk sandal
#

smash a total of 3 security cameras how it's done

#

beyler 3 gĂŒvenlik kamerasını parçala görevi nasıl yapılıyo

fiery tendon
#

@dusk sandal There are cameras on Erangel. You need to destroy them. Easiest to shoot

dusk sandal
#

where can I find

fiery tendon
#

click link. It will show you on map @dusk sandal

dusk sandal
#

ooo thx

mossy raft
#

has anyone just got a server thats lagging like spiking to 1000 ping and back down, are the servers dead?

weary warren
#

In a game right now, all is working fine for EU. What region are you in?

mossy raft
#

EU, my server just had extreme lag for both of me and my friend

#

it went on for about 5 mins straight

#

it did sort itself out though just after 5 mins of constant rubber banding lol

golden dust
#

same here on c32ab5 ... addtionally: when get those random stutter for 10s fixed?

static pasture
#

am i abel to remove my grass in the game ore is it banabel?

fiery tendon
#

Editing any of the game files is against the TOS. But if you want, you can turn down foliage to Very Low.

#

which will reduce the grass @static pasture

stone heart
#

@static pasture You are not allowed to modify any game files as klöv3r said. You are bound to what you can change with the games in-game settings.

cursive birch
#

dumb question - is the glider available to practice with on the training level?