🤝│community-troubleshooting

[dusty needle]

I need help with microphone see if anyone has came across Mic not working in the Discord app but works from browser

[dusty needle]

scroll to bottom and click reset

[weary warren]

We don't offer support for Discord, sorry!

[warm prism]

Why is the ping so high on payload mode ? Why am I being matched with other server players ?

I had to restart the game to match with player from my servers, but today even after restarting I matched with players from other servers and the ping is crazy high!

[weary warren]

We don't have a payload mode so I'm not sure what you're referring to @warm prism

Perhaps you meant to write this in the PUBG Mobile Discord server?

[warm prism]

oh crap, my bad I just realized this was the PC help

[weary warren]

This is the PUBG PC and Console Discord server.

[warm prism]

Am sorry

[weary warren]

NP 😄

[plain stream]

is voicemeeter banana safe for pubg or what ?

[wintry imp]

hey i have a question

is using something like fraps or msi afterburner fps counter safe to steam pubg ? im a pubg lite player and i recently just bought the steam pubg so idk much about this game yet

this used to be a big problem in lite where tons of accounts got banned for using it

[viral monolith]

no it wont get you banned

[distant socket]

my game is getting stuck on the load in screen with no initializing or anything showing up although I can access a menu, anyone know a fix?

[viral monolith]

try restarting lobby

[distant socket]

I've done that I'll try again though

yea no luck

[viral monolith]

!troubleshoot

!ts

[regal vapor]

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

[viral monolith]

there

Try doing that from the list

[plain stream]

is using voicemeeter banana safe for pubg ?

[distant socket]

no luck with any of those does this mean I will have to reintall the game

[viral monolith]

Probs

@plain stream It is

[celest panther]

@distant socket Its possible that it might be connection related. Can you tell me where you are playing from?

[slow warren]

is mouse lag fixed yet?

cuz sometime ago i was playing fpp then all of a sudden, a wild mouse lag appeared.

[distant socket]

Australia @celest panther

South Australia to be exact

It was working fine earlier in the day

I am reinstalling it now anyways so I will come back if I still have problems

[obsidian arch]

I have a problem with pubg since 2 att's ago, when i start pubg, some applications on my pc are forced to close, like Teamspeak, Nvidia Control Panel, Nvidia Experience and Razer Synapse. Someone knows what i have to do ?

[weary warren]

Please open Nvidia Control Panel and next to Low Latency please make sure it isn't set to Ultra. This is known to cause this issue.

[broken torrent]

BAN AND AYM NOT HKR

way AY HAV BAN

AND AY AM NOT HAKR

[viral monolith]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[viral monolith]

And work on your spelling pal

[keen sparrow]

I still haven’t received my prize from the October 25th @tall flax

[viral monolith]

no one did yet

[mild gull]

Yo some mod online or something need some tips for fixxing a problem

Write me if u can thx

[grim coral]

Yay, I was about to come in here and whine and got my answer. 😏

[mild gull]

@grim coral tell

[tight epoch]

Can I get some help with FPS? I've been jumping around different settings and trying to play a game and am not having good results. Especially early on I get a lot of tearing and inconsistencies when moving my mouse around and can't accurately aim because of it. Along with that when I try to close the game it doesn't properly close until I use Task Manager.

I've tried re-installing, verifying game files, changing settings, etc. This is the only game that does this.

[viral monolith]

Tearing is fixed by turning v sync on,your mouse is due to low latency mode:try disableing it in nvidia settings

[tight epoch]

not nvidia

[viral monolith]

amd?

[tight epoch]

yeah

[viral monolith]

right click on desktop and it should be listed there

[tight epoch]

ik

I have the menu open

[viral monolith]

i dont have amd so i cant help you there but try finding low latency and disable/lower it

https://prnt.sc/q59hhc

thats how it looks for me

[tight epoch]

Well I tried adjusting some settings in AMD

lets see how it changed

[viral monolith]

okay

[tight epoch]

did not work

[viral monolith]

😕

!ts try this

[regal vapor]

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

[tight epoch]

is native resolution or 1920x1080 better

[unkempt flume]

For KRJP servers, do you need to have bought the game in the KRJP region or just live there? Curious because I'm moving there soon (Tokyo), but would rather play on KRJP than AS

[opaque fable]

Just depends where you're logging in from

There is a Korean ONLY server but thats not throgh Steam. It's thrugh another Korean provider called KAKAO

if you own pubg on steam, then just simply logging in from japan will route you to KRJP servers

[frigid mango]

@opaque fable when do I get PGC skins for picking correct team ?

[opaque fable]

Dec 4

[unkempt flume]

@opaque fable Issue is I've seen both "KRJP" servers as well as a guy living in Tokyo but playing on AS servers (as a solo)

so I'm unsure how it works

not sure if KRJP = Kakao

[opaque fable]

Are you an FPP player?

KRJP is not Kakao

[unkempt flume]

this season? purely FPP pretty much. but i don't care either way

i can play both

[opaque fable]

When you queue for an unpopular mode on KRJP, let's say Duo FPP Vikendi. it'll put you in queue for 3min and if it can't find a game, you have the option to switch region (to Asia)

FPP is quite dead on KRJP so most ppl will be playing on Asia

[unkempt flume]

Is that true for all maps (the deadness)?

[opaque fable]

Since last season, FPP has been pretty much dead on KRJP yeah

[unkempt flume]

I don't mind playing TPP if it means I get to play on KRJP--I know more Japanese/Korean whereas I know basically no Chinese lol

[opaque fable]

Once they region locked it, there's barely any FPP KRJP players

I think Sanhok Squad might get some queues on KRJP FPP at peak times but that's about it

I just play on Asia for FPP

[unkempt flume]

Ah, I see. So basically queue for Japan in FPP = AS, TPP = KRJP?

[opaque fable]

Yeah

[unkempt flume]

Do you know if the KRJP servers are based on Seoul or somewhere else?

[opaque fable]

yeah it's in Seoul

[unkempt flume]

awesome

thanks

[opaque fable]

i believe Asia server is also in Seoul

I get the same ping to both

[unkempt flume]

May I ask where you are connecting from? Is it JP?

[opaque fable]

I'm living in KR

[unkempt flume]

ah

It shouldn't be too different from NA--I've seen from 30-70 ping from Tokyo to Seoul, which I'm used to on the west coast of NA haha

[opaque fable]

Yeah you'll be more than fine. Tokyo to Seoul is like nothing.

I get like 20-30 ping to Tokyo when i connect to Japan server on Siege

I get 5-10 ping in KRJP in PUBG

[unkempt flume]

Excellent. Thank you 🙂

[opaque fable]

Happy fragging

[hollow flower]

Actually it has become unbearable because of the many cheaters, especially from China, I am impressed by this game company not see the cheaters lost more than half of its players because of the cheaters and did not fight them yet.

[celest panther]

@hollow flower Anticheat efforts are an ongoing task and we continue to work on improvements to detection methods.

[mild gull]

Reminding yall

If you have a ssd

Or dont know just check

If u put pubg on a ssd it is smooth af

My map didnt load at the beginning and had like 40-50 fps whole time now it is running smooth with 100 fps and map is loading perfectley

[thorny quiver]

https://cdn.discordapp.com/attachments/620711415170334744/651483219128221707/unknown.pnghttps://cdn.discordapp.com/attachments/620711415170334744/651483219128221707/unknown.png

Please explain what that is

[idle tree]

It's a bug.

A known one, too

The fourth player is bugged on your client, and only your client

Restarting the game and rejoining solves it

[thorny quiver]

Now I restarted and screen is bugged

Can't join the servers

[idle tree]

Any errors?

[thorny quiver]

I will pm you my screen

[idle tree]

Just put it here, lol

[thorny quiver]

Nah because you can't post images here

only url and that's effort so I pmd

[idle tree]

In that case, verify the integrity of the game. I feel something may be corrupted, potentially

And if that doesn't help, then attempt some of our troubleshooting steps:

!ts

[regal vapor]

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

[thorny quiver]

thanks

@idle tree can u sort out the person in #🔎│pc-eu-lfg pls

[idle tree]

Best i can do is pass it onto someone like Xul or Robo. I'm basically just a helpful community member, not a mod/admin :D

[thorny quiver]

rip my game 😦

pretty much every step done and still broke

Anyone else had the initialising bug and know a quick fix? something not included on the above list?

[sick bloom]

huge packet loss and lag in EU for me and others for the past couple of days

[celest panther]

@sick bloom Do you have any examples of this occuring?

[sick bloom]

no sorry @celest panther 😦 we've all been UK based though, some games have been 80% shooting up to 100%+ sometimes resulting in error 3.4.3 disconnects or huge lag spikes. It hasnt been every game either so its weird :/

[celest panther]

If you encounter it again, could you let me know?

[viral monolith]

Are pc servers dying or what

Ive got like 1k ping, my teammate had lags aswellb

But we could talk like there was no issue at all

[open wraith]

Hello, as of today they deliver the skins of the winners of the pickem ??

[safe hull]

when are them skins for the pick'em challenge going to be given out

[unique jackal]

is it some smart way to decrease wind sounds on Vikendi on night version of the map? close to getting headache everytime I play the night version, end up running whole game in F7 mode

[rare dirge]

Hello friends, how are you, do any of you know when to give us pick em Chalnge ?

[quartz gull]

i already did the update and i still didnt got my PGC Skins .. Any help please ?

[safe hull]

They say tomorrow now

[fallen fjord]

Customization -> Utility -> Crates.

Should appear the weapon crate, if you picked correctly (PC)

[safe hull]

Like right now you saying

[fallen fjord]

Got mine about 20 mins ago

[safe hull]

Thanks bro

[icy kernel]

@fallen fjord thanks man

[distant socket]

After uninstalling and reinstalling pubg and after playing for a day I am again getting a bug with getting stuck on the title screen

I believe this is because BEServices is not running

[late falcon]

Hello when i verify my pubg file there is always one file i cant verify

can someone help me

and i cant launch the game( any help)

[viral monolith]

Aim tips

[unique shard]

Help my pgc skins challenge no nickname EkoSHaGa

[viral monolith]

I need help from someone who understands about building computers: https://www.tms.co.il/85077

[thorny violet]

Help my pgc skins challenge no

[celest panther]

@unique shard @thorny violet Did you correctly pick the winning team?

[unreal shuttle]

So I started playing Pubg again and for some reason I can’t use any keys while In the air. Like I can parachute but can’t glide front to back. Where do I change parachute bindings

[celest panther]

Have you tried resetting bindings to default to see if it solves things?

[unreal shuttle]

I did

I don’t think it fixed it

Is there a setting selection somewhere for parachuting

[viral monolith]

@unreal shuttle what keys dont work for you?

[unreal shuttle]

I have no idea. I just know that I can only use a and d when parachuting

[celest panther]

Does you character go straight into a nose dive when you exit the plane?

[unreal shuttle]

Yeah, and then I deploy my parachute and can only move it left and right

[celest panther]

Do you use toggle sprint?

[unreal shuttle]

I think so

Yeah I do

[celest panther]

Using sprint while skydiving and parachuting causes you to do a nose dive. Try toggling sprint off before getting in the plane or while skydiving and that should fix it.

[worldly garnet]

Hello, yesteday i purchase a pubg game on steam, and when i start the game there was anothers person account

[viral monolith]

What do you mean?

[worldly garnet]

i just purchase the game, and my character has a random name and clothes and everything

and i was not able to create the account, or place a player name

or anyting

[viral monolith]

Damn do u got any skins at least

[worldly garnet]

no, was only trash

[viral monolith]

Are you logged onto right steam account?

[worldly garnet]

yes, im logged in in my account

[viral monolith]

[worldly garnet]

so idk

i wasn´t able to create a pubg accout or anything

[viral monolith]

Have you installed the game before then refunded it and now bought it again maybe?

[worldly garnet]

no

and this is a brand new pc

[viral monolith]

Does not matter what pc u got account is on your steam

Aight i guess thats good for you then

[worldly garnet]

i want to be able to have my name no other peoples name , and if i want to change it i dont want to play for a rename label 9.99

[viral monolith]

There is no other way than that

Message support about it

https://www.pubg.com/support

[worldly garnet]

thanks

[viral monolith]

No probs,oh and DM me what did they say im am very curious to know wtf is that

[worldly garnet]

okok

[celest panther]

@worldly garnet What is the name that you see ingame?

[worldly garnet]

nicolas31936

[celest panther]

Can you DM me your steam ID?

[chrome shore]

I have chosen the winning team and did not get skins

[celest panther]

@chrome shore Have you checked under the right place in the Customize menu? You should find them under Customize -> Utility -> Crates

[gleaming shale]

Hey man im getting stutters and fps drops even when im playing in very low preset though i have a decent pc setup with specs better than minimum requirements. How can i fix this ?

[tight bloom]

hi

اكو عرب بالطياره

[coarse junco]

!lang

[regal vapor]

Please use English in this channel, thanks!

[thorny quiver]

Why can I only select random map?
I thought europe had the option of choosing the map?

I've experienced so many different bugs, it is getting beyond a joke now

[frozen magnet]

@gleaming shale turn off ur player model in inventory, helps LOADS with fps problems

do it ingame

[worldly harness]

i killed a guy with the pgc pan but i still don't have it? is there aa different time for everyone?

[fallen fjord]

Have you checked on the Customize -> Utility -> Crates? It is said on their tweet to check there

[royal osprey]

It says not available in ur region for Pubg lite

[viral monolith]

!pclite

[regal vapor]

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

[viral monolith]

@royal osprey Join the server above this is server for steam pubg

[viral monolith]

Please give us Middle east servers..

[lament lintel]

wait what?

[gleaming shale]

@frozen magnet ive already turned it off

[slow warren]

how do u fix mouse lag

pls help i always get it when im playing fpp

[torpid bone]

i vote gen g but i didnt get skins yet

skins r out

[viral monolith]

can i see my replays? because i think i got new world record? in pubg lite.

in pubg lite

!pclite

[regal vapor]

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

[humble forge]

i am get 2 crashes in 10 min?... why

do they need to make naother update or?

[celest panther]

@humble forge I would recommend running through our troubleshooting guide

!ts

[regal vapor]

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

[humble forge]

ok

@celest panther i get getting crahses sinds i plugged my second monitor... you maybe know the answer?

I still get crashes wtf is this...

@celest panther i did verify integrity on steam and says " 1 failed to verofy" but does not say witch ome.. how do i fix it? ...

[celest panther]

If any files fail to verify then steam will automatically download the ones that failed.

If plugging in a second monitor is causing the game to crash, you may need to review your driver or monitor settings to see what might be causing it,

[humble forge]

done, i crashed again WTF is this

i disconnected, still crash

first time i have crashed in 1 year

[celest panther]

I would recommend doing a clean reinstall by following step 14 of the troubleshooting guide

[humble forge]

thankyou m8

@celest panther is there a chance to crash because my CPY is always 100% load?

[thorny quiver]

@celest panther can you check who I voted for?

[hot laurel]

my pubg pc crashed

[barren knot]

1.Grenade launcher- smoke and explosive rounds 2.Riot shields lvl 1-2-3 or bulletproof shield 3.ability to duck in the car 4.radio in airdrop exactly in the spot 5.ability to change fire rate in some weapons 6.automatic handgun and triple shot handgun 7.binoculars 8.radio with gunfire and footsteps sounds to fool opponents more like bait

[cosmic ice]

facing packet loss in every Server... Tried SEA as well as EU but still packet loss exist .... Specially After early Update (TODAY)

[bleak fjord]

guys can same one gifted me pubg on pc

[viral monolith]

no

• Do not conduct any kind of economic activity.

[bleak fjord]

why ?

[viral monolith]

its forbidden

[bleak fjord]

but i need so much to play this game

[viral monolith]

buy it then

[thorny quiver]

@bleak fjord download pubg lite and stop typing

[bleak fjord]

i can't by

[thorny quiver]

it is free

[bleak fjord]

@thorny quiver i hate this game

pubg lite

[viral monolith]

its the same

[bleak fjord]

no lite have many bots

not like steam

[thorny quiver]

look @bleak fjord we are trying to be nice, if you continue I'm sure a mod will get involved and they won't be as nice, stop asking for someone to buy it man

[bleak fjord]

ok but what i well do to played

[idle tree]

👀

lets keep it by the books in here, shall we? haha

[thorny quiver]

@idle tree is pubg cross platform?

[idle tree]

Only console to console i believe, yes @thorny quiver. Not sure if that launched yet though.

[thorny quiver]

that's a shame

was going to buy my friend on ps4 it, but if we can't play together then I won't 🙂

[viral monolith]

Its hard to balance them

[thorny quiver]

Like picking a region or a map they could make a cross platform setting so people could enable if they wanted to play it

[idle tree]

Plus all versions of the games would have to be running the exact same versions.

[thorny quiver]

If other games can do it then pubg can

[idle tree]

So, it's harder to align development across all three platforms. They'd be delaying updates to PC, since Console takes longer for approval for builds to go live etc too

[thorny quiver]

Fair enough

prob just buy a ps4 then 😛

[viral monolith]

Only 4 blue bois online,never saw that

[thorny quiver]

it is a foursome

[idle tree]

It's december afterall

[thorny quiver]

@shrewd cosmos gets jealous if too many of the team are on

[idle tree]

Though we still do have @gleaming vector actively being alive, so we're in good hands

[thorny quiver]

@idle tree I've never seen him do anything once aha

[bleak fjord]

now no one he well help me

[idle tree]

Nobody will help you jn the first place because you're basically begging for someone to get you the game lol.

If you want the game, pay for it like any normal person. Can't pay, tough shit, nobody will buy it out of pity for you lol

[thorny quiver]

Yeah! What she said! ^

[idle tree]

¯_(ツ)_/¯

cough *he

[thorny quiver]

cough shemale

[bleak fjord]

i can't pay this game becaus i 'm from tunisia and we can't pay a games

[thorny quiver]

@bleak fjord post your steam link and let me see your inventory

[idle tree]

That sentence makes exactly zero sense lol

[bleak fjord]

@thorny quiver how i do this

[thorny quiver]

what is your steam?

[gleaming vector]

/me bans aspire

[bleak fjord]

name ?

[thorny quiver]

dodges ban like neo

@bleak fjord yes your steam name

[bleak fjord]

@thorny quiver ok 1 min

[thorny quiver]

I know this isn't the best channel to have the discussion but if we get this resolved he will stop posting about it 🙂

[viral monolith]

or just give him the ban pan

[thorny quiver]

nah

/ me bans @gleaming vector for reason : big gai

guy*

[bleak fjord]

@thorny quiver X-Skull this my name

[thorny quiver]

add me Your Friend Code
400446897

[bleak fjord]

it's failed

[thorny quiver]

I'm about to play now so message me friend code and I will add u and see what I can do to help/advise you

Also important to mention @idle tree smells

[bleak fjord]

1022127657 this is my

[idle tree]

no u

[bleak fjord]

?

[dusk lantern]

any one can help me why am i getting connected to eu servers

i always play in sea server

from past 2 days this thing happening

[cosmic ice]

and Even Packet loss issue exist in EU server.

[bleak fjord]

@thorny quiver did you finish play

[coarse junco]

@bleak fjord stop begging here, buy the game and play or don't buy it. But stop begging

[bleak fjord]

@coarse junco bro i can't pay this game becaus i'm from tunisia and we don't have samething like cards to pay a games

[coarse junco]

The rule is not up for discussion.

[bleak fjord]

oh ok bro ty 😫

[ripe yoke]

Hello, can you help me

[bleak fjord]

what ?

[ripe yoke]

My account is band

[viral monolith]

!appeal @ripe yoke

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[ripe yoke]

I have all the emails without a sufficient answer to my problem

I need to contact someone from the same company

Please help me

💔

[bleak fjord]

how can i help you ?

[ripe yoke]

I need to contact someone from the same company

My account band

[viral monolith]

@ripe yoke If pubg support said that they wont lift your ban it will stay that way

[bleak fjord]

you need anther account ?

[ripe yoke]

There is no answer rejected or accepted

No

[viral monolith]

Then wait for their answer

[bleak fjord]

yeah just wait

[coarse junco]

!pubgm @ripe yoke

[regal vapor]

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

[coarse junco]

@viral monolith take a look above

[bronze prism]

Hello?

I need some help

Im having problems getting the PGC skins

I still dont have them

[arctic cipher]

Anyone experiencing the stuttering of the game even if the fps is not below 60? And sometimes the fps fluctuates too..

[edgy cedar]

Heyo, I am missing my last game. Looked in any source op.gg minmax.gg (also ingame) and stats weren't recorded in my account . What's happening?

[stone heart]

@edgy cedar Still not showing up?

[pliant pier]

Hello. I have a problem. With the PGC pick them challange i picked gen.g and i still didnt get any skins. Does anyone know why? becaouse obviously choco got them🙂

And the same is with my buddy so im not the only one

nvm fixed it

[keen trail]

Hey, what does the error code 6.4.6 a5726b mean? Cannot connect to matches.

[edgy cedar]

@stone heart Yes, I played 2 games after that and it still isn't anywhere

(I mean that particular one, the latest are showing)

[gilded apex]

v

[coarse junco]

@Funny_Sushi#6955 maybe it's not allowed here

[cedar dune]

anyone got pick'em reward ? i am on asia region

[hexed walrus]

Just punched someone to death, and was killed by their mutant after... please fix

[kindred spoke]

Why is "Change Nickname" disabled on this server?

@gleaming vector do you know anything about this? It would be really helpful to change my nickname for this server to match my in-game name

[gleaming vector]

Because of trolls

What would you like your name to be?

[kindred spoke]

"NickJagger" to match my pubg game

*name

[gleaming vector]

👍

[kindred spoke]

Thank you!!!!

Its a shame trolls abused that feature. Its honestly really helpful for this server

[sand bone]

My pubg account is ben so please

🙏🙏🙏

[dense patrol]

my account is jerry

[viral monolith]

!appeal @sand bone

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[old oxide]

anyone ?

Is it okay to use forcebindip for pubg. I have two different LAN connections( one with unlimited data and another with limited data but faster speed. ) and i will be configuring unlimited LAN as my primary connection(discord, downloading. etc), but limited LAN only for pubg.

I dont know forcebindip changes anything in pubg externally or just routes all incoming/outgoing network request.

[idle tree]

Pretty sure all it does it log all outgoing/incoming requests. Nothing else.

[old oxide]

okay..thanks...I've already found some instruction to set it up. I'll try it. !

[limpid valley]

@ocean shard Sir! please look into it.

[viral monolith]

we dont discuss bans here

https://www.pubg.com/support

report the "hacker" there with the video

[limpid valley]

Thanks and did , hopefully gets banned soon.

[tawdry hemlock]

Macros form synaps ? ban?

[coarse junco]

If they give you an unfair advantage over other players, yes

[tawdry hemlock]

its only for my movement

mouse movement

because i have problem with my sensor

@coarse junco

[coarse junco]

If they give you an unfair advantage over other players, yes
if you mess with recoil, you probably shouldn't do it

[tawdry hemlock]

i will send you a pic

http://prntscr.com/q7vun6

[coarse junco]

i don't know what "mouse movement" does but that looks somewhat ok

[tawdry hemlock]

okay thx

because my sensor is horrible mouse movement stabilise it

[coarse junco]

i would suggest fixing the problem itself and not bandaging it with something like that

[tawdry hemlock]

i going to reapir it 15/12 i will play with that

[keen trail]

Hey, what does the error code 6.4.6 a5726b mean? Cannot connect to matches.

[hoary fable]

what means when you got baned for nothing?

second time in more then a month

[viral monolith]

permanent

?

[hoary fable]

no

[viral monolith]

how long

[hoary fable]

24 h i think

[viral monolith]

too many reports

[hoary fable]

so i got baned beacuse players are salty?

[viral monolith]

Yeah,probably, if you didnt break any other rules

[hoary fable]

didnt do anything...last time i got baned beacuse i killed 3 guys in squads with m4 4x in like 30 meters

now semse like same thing

[viral monolith]

Yeah it probably is,that means that you are very good in the game haha 😂

[hoary fable]

it is stupid...you wanna play a gme but you cant beacuse salty players every time they die press report button

[viral monolith]

yeah i met 100 of those

abusing report button should also be punishable

[hoary fable]

yes...agree on that...beacuse legit players got baned for nothing

someone need to check stuff like that so players dont get baned for nothing

[viral monolith]

its defence mechanism of the game,cause in most cases its cheaters who get so many kills per match so anti cheat thinks that you are cheating and bans you,only thing you can do is contact support

[hoary fable]

i mean i dont wanna do anything right now...it is only 24 h so it is not big deal...but if i get longer ban i will talk to them

[viral monolith]

Yeah i guess

[hoary fable]

generali,it is stupid

[viral monolith]

it is and it isnt

[royal osprey]

Who can help me get better like train me

im very bad

[viral monolith]

!lf

[regal vapor]

Please use these channels if you're looking for someone to play with : #🔍│pc-na-lfg #🔎│pc-eu-lfg #🔎│pc-as-lfg #436469544777941026 #🔍│pc-oc-lfg #366795990579281933 #🔍│pc-sea-lfg

[viral monolith]

Ask there

[hushed aurora]

https://gyazo.com/aa2a9a07ebf07d02e6364f162744b544 What do I do here. I've seen this msg 40+ times today...

[viral monolith]

!ts

[regal vapor]

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

[idle tree]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[idle tree]

Also....

!pubgm

[regal vapor]

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

[idle tree]

@gleaming vector ^^ above

[royal osprey]

Can someone switch me my server is NA but ima from Bosnia so i want same language just EU

pls

i want it to be united states english just server to be EU

if anyone can do it pls let me know

`!help

!help

[indigo spruce]

execuse me can i use a macro with razer synapse?

[viral monolith]

Nope @indigo spruce

[royal osprey]

where do u find ur ADR

[wintry sleet]

!appeal

BOT

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[wintry sleet]

Also looks like PUBG Mobile and not PC/Console

!pubgm

[regal vapor]

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

[wintry sleet]

@alpine mason ^

[ivory osprey]

i just got the game. but i kinda feel like uninstalling it as its unplayable, i have no frame drops or nothing, but trying to move around feels like im controlling it with a slime covered mouse, all movement is slowed and prolonged

trying to aim or walk over and look at a gun on the floor is a pain

[edgy cedar]

@stone heart so with whom should I speak with? (missing match from previous week)

[celest panther]

@edgy cedar We can't do anything about data that isn't showing up on a third party site because we don't own or control them. If you feel information is missing on one of those sites then you should contact them about it.

[alpine mason]

@wintry sleet yes bruuh

[edgy cedar]

@celest panther the problem is that the data are missing from the ingame as well!

[celest panther]

There was an issue with the API that meant some players were missing from the match data. This is likely related to the missing information.

It was fixed recently, so games moving forward should register correctly

[edgy cedar]

Ok, does this happen often? 😄

[celest panther]

Bugs like this? No.

[shadow iris]

does SLI bridge support pubg?

[granite karma]

@shadow iris no sli for PUBG nvidia diSABLE that a long time ago. The official release of PUBG is not multi-GPU friendly. If the game developer releases a patch later on that makes the game multi-GPU friendly pubg will reinstate an SLI profile

[tribal tendon]

After I play a match I'm stuck in the lobby for every does any one know how to fix.

[deep pawn]

Anyone know how to claim PGC skins from Pick'em challenge?

[fathom verge]

Sup guys. Any way to create custom loadouts for custom matches?

[woven patio]

So my pubg wont get past the "Connected.. Wait for response" Screen is anyone else having this problem?

[autumn latch]

신정우
#5468

Mic spam

[tacit geyser]

Eu servers are down?

[fathom vigil]

مرحبا

[regal vapor]

Please use English in this channel, thanks!

[mental grove]

Where do I go to report a scammer

[inland copper]

I'm pretty sure everyone in here got it. It will be dealt with most likely.

[weary warren]

All dealt with, thanks for the DM @mental grove

[viral monolith]

Yay

[viral monolith]

😂

[viral monolith]

Where can you post screenshots?

you can post it here if it you need help and its related to your problem

[karmic lily]

Can anyone help me with my fps drops? started getting them last week all of a sudden... tried different things but still having fps drops

[slow warren]

i also got mouse lag all of a sudden, dont know how to fix it

[fathom verge]

Also getting consistent fps drops (to single digit) when approaching khao. Happens to my whole squad. Happens on other places.

[stiff silo]

remember the incorrect region issue that i had? it's all solved. it was the one file command left in my computer when i tried to install a VPN

i feel so dumb

😂😂😂

[fervent radish]

hello, i have bought the game atlast!!
but, i neee some help.
when, i am downloading it from steam, 3 iteam is downloading,

1. Playerunknowns Battleground (30gb)
2. pubg: test server (30gb)
3. pubg: Experimental server(5.9gb)

which one i need to download first?

do i need all the 3 application s?

[weary warren]

1. PLAYERUNKNOWN'S BATTLEGROUNDS
   This is the main game
2. PUBG: Test Server
   This is for joining in on the tests of the next patch.
3. PUBG: Experimental
   This is no longer used.

@fervent radish

[fervent radish]

Thank you bro, @weary warren !

[celest panther]

@worldly stone Thank you.

[sleek needle]

hi

[weary warren]

@sleek needle Please don't spam your links.

[dapper night]

does reporting in reply ever work? cuz people are teaming in sea servers...

[coarse junco]

@dapper night yes, it does

[dapper night]

man idk i been reporting players for so long for teaming never got any pop up for that

and why dont pubg ban players who use hackers to boost their levels?

[viral monolith]

record them and send it to support via ticket

https://www.pubg.com/support

[vernal gazelle]

ANYONE HAVING ISSUES WITH THE LAG

sorry caps

[woeful kelp]

Not only NA, i have it in EU as well, not every round sometimes only arround 50% packetloss

Im from germany Provider Telekom

[fervent radish]

If I use VPN to Change my server location, will it cost me a Ban?
If so, Is there any other way to change my location?

[woeful kelp]

No u will not get banned, i mean look how many pubg Partner streamers use vpn.

[sterile goblet]

hello
someone help me
i have a trouble with pubg
i make custom match
but every acc i make baned

i don't understan

I don't understand what's going on

Each of my accounts and my friends create the custom match to ban steam

[celest panther]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[frank loom]

@night leaf
#7669 is trolling !

thank you 😄

[sterile goblet]

@celest panther i have send ticket buy they rep can do anything

can u help me

But the situation today is not just me alone
I am running 1 discord server that creates optional matches every day.
Today I use the account lht2501 with ing AST_Alpha to create optional matches until half of the match is prohibited.
I then changed to an account inl9x that ing AST_WAMI9x to create optional matches and was also banned.
Next I asked the help of my friend (me and my friend in different places) to have an account nguyenkythaofc ing darknavy_hydra7 to create an optional match for me and also banned.
I think there was no way such a coincidence could happen because the general situation was that we created the match and watched and did not participate in the match, until the middle of the match the account was banned.
Hopefully pubg can check it out more closely

[celest panther]

We don't discuss bans on discord. If you have already sent the support team a ticket then please wait for a response.

[sterile goblet]

@celest panther pubg ban not discord ban

they rep but this not help anything

[viral monolith]

if support said you are not getting unbanned then you are not.

[restive magnet]

hi @weary warren

can u pls tell me how to create dmr custom?

[weary warren]

Sorry, I don't understand the question.

[restive magnet]

i mean how to create DMR only custom match?

[weary warren]

Also, please do not unnecessarily tag members of staff. If you have questions you can ask them here, but please wait for a response if it is not urgent.

You would need to create a custom game where you reduce the spawn rates of other items to 0 and up the spawn rate of DMR.

I would suggest searching google for guides if you need more assistance with custom game setup.

[restive magnet]

but i dont think its unnecessary :/

no no

not normal match

war mode

which equipment is DMR?

[weary warren]

This is not possible with War Mode.

[restive magnet]

ohh

:/

[weary warren]

Also, I do think it was unnecessary as you're not reporting a game breaking bug, or experiencing any server related issues.

Please heed this warning for future.

[restive magnet]

1 more question pls

[weary warren]

Sure

[restive magnet]

how to become partner?

[weary warren]

Do you stream?

[restive magnet]

to create sandbox mode?

no

[weary warren]

Then you cannot apply to be a Partner.

[restive magnet]

ohh :/

[weary warren]

https://www.pubg.com/partners/

[restive magnet]

oh thnx

❤️

[weary warren]

[restive magnet]

😮

[weary warren]

@frank loom In future please message a moderator or member of staff if you encounter someone being a nuisance in the voice channels.

[frank loom]

ok bro

[hollow meadow]

I need help guys

[remote harness]

I want to recover my account. I have been blocked without any reason

Where can we communicate with company employees, no one will respond

please my account pubg (( mreyjib ))

i have bannd 3 month

[coarse junco]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[frank loom]

@viral monolith
#4859 is trolling

i cant msg admins they dont accept the msgs

[viral monolith]

then mute him

[fallow lance]

@celest panther or someone I need help

I've been wrongfully banned

[viral monolith]

!appeal @fallow lance

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[fallow lance]

thx

[viral monolith]

np 😄

Where is the pubg mobile server

!pubgm @viral monolith

[regal vapor]

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

[viral monolith]

Thanks bro!!!!

😄

[inner haven]

so im a PS4 player (don't hate)
and Idk how do get the scar

[stiff silo]

does anyone know which settings in the windows settings affect my internet?

as in my location recognised by the game

i am so stressed...i tried every single possible way, but the game still recognises me as in SEA

my ISP says that it's nothing to do with the internet it self

but some settings or something in my computer that affects it

:(((

[fallow lance]

hi, I've send a ticket yesterday and it got replied to but It has no information on why I was banned and now it says it's a permanent ban?

I have never cheated, used a 3rd party software or otherwise exploited any game mechanics.

I am left with no explanation on why my account has been freezed or suspended

Is there anyone who can help on this?

[weary warren]

We cannot assist with any ban appeals through the Discord, Forums, or Twitter. The only place to appeal a ban is to our support team. If you have already been in contact with them and they have responded then that decision is final.

[fallow lance]

but they didn't give a reason

I have helped the community by banning numerous cheaters and hackers, and now I get a ban for what?

Is it possible this was a revenge ban by the cheaters?

Cause I haven't done anything to my files, used any software...

[weary warren]

I'm sorry, but as I said we cannot assist you with ban appeals.

[fallow lance]

great

[unkempt geyser]

helppp

on duos and solos it says 'cannot estimated wait time due to insufficient matching pool'

[weary warren]

What is it you need help with?

[ripe spire]

help i have been banned from steam but i don't know why i have banned i never hacking

[coarse junco]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[fallow lance]

@ripe spire Same, welcome to the club mate

Seems like there is a real epidemic with people using fake accounts to make reports to ban people

It sucks

[inland copper]

Lol. That's not at all how it works.

[fallow lance]

You sure?

The cheaters are already using multiple accounts

so when they get banned, they might as well use them to harrass other people

I had a cheater get banned a month ago, and ever since I've been getting friend reguests from random chinese accounts

Welcome to the real world. It's not that nice

[inland copper]

They have no idea who reported them.... so how would they know to come after you?

[fallow lance]

They know when they were banned, they can look who they played against from pubg.op.gg

[inland copper]

I get 2 or 3 banned daily. Never had it happen. If they randomly picked you out of 99 other people , well that's just terrible luck I suppose.

[fallow lance]

Certainly seems so.

The only explanation for it since the support team doesn't want to give a reason

Sure I'll give them the benefit of doubt since it happened only yesterday

maybe they haven't had time to review it properly

[inland copper]

Ok. Ima drop it here. Ban discussion is prohibited. I dont wanna be next! 😂

[fallow lance]

cheers

[old sphinx]

how can i get that pc rank?

[arctic cape]

how i send video ?

[old sphinx]

idk

found it thk

[celest panther]

@arctic cape What video are you trying to send?

[arctic cape]

game replay

my shot not register

https://youtu.be/X0ipoQ90H1w

first shot

[weary warren]

Please do not tag multiple members of staff, you have been asked not to do this multiple times.

@arctic cape May want to ensure your videos can be seen if you're going to share them.

[arctic cape]

wait

[weary warren]

If you issue isn't urgent, in future I suggest you report these issues on our forums, as this Discord channel is meant for immediate support.

[regal vapor]

https://forums.pubg.com/

[arctic cape]

!form not help me

[weary warren]

Patience is key.

Please share the link to your forum post here so I can take a look.

[arctic cape]

https://forums.pubg.com/topic/395729-where-are-my-shot-hit/

[weary warren]

Oh, so you hadn't posted this on the forum, but you have now.

Remember to include as much information in your posts as possible.

Full description, in game name, hardware, server location, etc.

Someone will respond when they are available, as it's not an urgent issue this may take some time.

[viral monolith]

How is not being able to kill anyone not urgent,or it was one time bug/glitch?

[weary warren]

One time.

Urgent support issues would be that all servers are down, cannot connect, etc.

[arctic cape]

Someone will respond , most time administrators are not accountable and just a user add comment .

[weary warren]

Looking at your past posts they weren't asking for support, but instead were sharing an opinion and asking other for theirs.

Which would be why you had user responses over the community team.

Anyway, please be patient and someone will look into your report.

[arctic cape]

for next time how to asking for support ?

[viral monolith]

Ask here or in the forums,just dont ping staff members

[arctic cape]

in form can not pin them,They don't respond

[viral monolith]

Someone will,wait a bit

[weary warren]

@arctic cape As I said above, we may not have responded to your post where you share your personal opinions on the Canted sight, Miramar, or healing mechanics, but if you post in the correct section asking for help then someone will try and help you the best they can.

[arctic cape]

😋

[arctic cape]

You're right
But most time, Our ideas for Developer , not users

[tired steppe]

can anyone help me
after last patch what was 11/12
my game crash on welcome when i loaded in to pubg after that when i run game i notice got no sound at all
been trying many things starting from simple reinstall checking for setting and more even some ideas from ppl with same issue or similar none of them worked
so devs if you know what you failed in last patch pls give me good idea how fix something what was down by your last patch

game is constantly crashing also while go on replay or to game have freezes caused probably by same thing what removed my sound

[viral monolith]

!ts @tired steppe

[regal vapor]

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

[frank loom]

@runic shuttle
#4966 is trolling kid

[viral monolith]

@junior sundial rpr is trolling chat

contact mods

xulunix is online check with him

[coarse junco]

what is he doing, dm me with details @viral monolith @frank loom

[tulip sequoia]

hello i am confused and have a question about a ban

[viral monolith]

!appeal @tulip sequoia

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[tacit lotus]

Running to cover and dying even if I'm in it... Does that matter on Pc specs or internets speed?

What internet speed is required to run i smoothly?

[viral monolith]

hello

[brisk abyss]

Seems the packet loss for Central region of NA is back

[weary warren]

We're aware of the issues and it's being looked at.

[brittle copper]

hı

[viral monolith]

!pmob

!pmobile

!pubgm

[regal vapor]

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

[real hazel]

help! i cant hear anyone when i join squads. not just on this server, but everywhere. i still hear notification , messages, and all other sounds, i just cant hear anyone talking when i joins groups. they can hear me though.

i am using logitech g430 headset, and have it set as default comms device.
and its set as the output device in discord settings.

[viral monolith]

Contact discord regarding that

[fickle prairie]

Anyone with trouble in playing solos?
I am getting the message "Matching failed. Try again"

[gritty jolt]

Can we get a better map selection n system. Im tired of playing Erangle like 10 times in a row!

[viral monolith]

Maps are random,and dont spam in mulitple channels

[floral sandal]

Fix 1080 key mapping
Fix the game resolution
Fix HDR
Fix grenade key

[brittle void]

why is it taking me 18 minutes to get into game

[viral monolith]

What is 1080 key mapping?

[wintry imp]

u guys should allow users to send pics in here

[sharp apex]

why does vikendi constantly crash my game?

[lofty echo]

hello

NA server is 3000 pings

80% packet loss

[copper kindle]

Hello Official PUBG Discord and also everyone else... I truly want to thank guys for such a game concept and game that you provide to us... it's a really good game.

[copper kindle]

#🤝│community-troubleshooting And here's my suggestion about the upcoming update for next gen console. Literally PUBG is a competitive game, it'll be great if there was a mode that allows people to bet real money into it, like a different betting mode from 1$ to 10$ where top 10 players or maybe top 5 last players get a rewards depending on their skills and also the amount of kills the had so far in the game, it'll be really great though. That was just a suggestion

#🤝│community-troubleshooting But verily a request for those who can't really participate in those championships grin

[worldly jasper]

Help ping for eu was 120-140 now 200-220 something changed ?

[weary warren]

@copper kindle Thank you for the suggestion, but we will not be introducing gambling into PUBG.

@worldly jasper Nothing has changed with our server locations, make sure you haven't been place on different servers or if there isn't anything up with your connection .

You can verify the server you're on by looking for na eu sea under the minimap

[worldly jasper]

@weary warren EU all the time , my connection is good , just strang e , ever since the update it's been bad

[copper kindle]

@weary warren a little sad but may I know why not ?

[viral monolith]

Too much ways to abuse it i think,pubg is pegi 16 i believe and gambling is illegal to everyone under 18,and much other reasons

[weary warren]

@copper kindle Something we're simply not interested in pursuing, plus as Bradaa said, there are many legal implications which this would introduce.

@worldly jasper We're aware of intermittent issues with servers, but if your ping has permanently increased I would check with your ISP that nothing has changed there.

[copper kindle]

Ok I get it now, thanks for answering 😊

[obsidian lagoon]

whats the bonus icon new to the daily missions

next too*

nvm i got it

[crimson girder]

Help, Weekend Battlegrounds Duo Erangel FPP tournament is not running, and 50 minutes are all waiting for and the match has not yet been created...

@everyone

[dusky orbit]

Please fix the damn game! I’m crashing once every hour. It’s been far too long. Pubg and krafton are nothing but a joke.

[shy breach]

Does anyone have massive stuttering?

[humble sentinel]

hi short question: would u suggest downscaling resolution on a 2k monitor for better performance/gameplay

[stark gate]

have u tried updating your drivers @dusky orbit

[dusky orbit]

I’d like to update to a new game

[stark gate]

then youre in the wrong place 🙂

[faint root]

Can anyone tell me if the new K98 Skin displays correct Battle Stat Kill counter? or it suppose to be locked?

It shows me as being locked on all maps

[celest panther]

@faint root Can you send me a screenshot of what you can see?

[viral monolith]

how can i connect my pubg account to xbox one?

[dense hornet]

whats wrong again with servers eu?

100% package lost wtf

[celest panther]

@dense hornet Can you give me the match ID where this happened and your in game name?

[dense hornet]

MorgaN10 my nick name it happened on 3 maps in the raw Miramar Vikendi and all that time i was conection lost, its not from my internet

[celest panther]

Do you have any match ID's that I can forward along?

[dense hornet]

@celest panther no😩 i dont have replay , but i was in party with friend and he have the same problem but only in 1 match

[heady wyvern]

Since a day or two, i often get a real big freeze mid game, while ping and fps seem fine, is this a known issue? Can i do anything about it?

[viral monolith]

!ts try this

[regal vapor]

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

[heady wyvern]

Tnx. Thats a long list tho. Lol

[viral monolith]

Yeah it is because there can be 1000 of reasons why that can happen to you

[heady wyvern]

True. Ill check it out. Tnx again

[viral monolith]

Ur welcome 😄

[heady wyvern]

Should i do all these steps one by one? Or just one and see if its fixed and then try the next ?

[viral monolith]

Would not know,never had any problems with my game.

[heady wyvern]

Hmmmm ok

If i just do a re install. Do my i keep my skins. And my rank in LABS?

[viral monolith]

Yeah all is saved

Your game completely freezes for a few seconds right?

[heady wyvern]

Well, its just once per game. It freezes for a sec. And feels laggy. After a few seconds its okay again

[viral monolith]

when that happens..if it happens again,check if your CPU is at 100% usage then,this can cause lag spikes

[heady wyvern]

Ok. Ill take a look, Its just something i experienced over the last 2 days

Tnx again for replying.👍🏻

[viral monolith]

no probs,hope you fix it

[heady wyvern]

Yeah me too. Pubg is my jam. Over 3400hours. So i kinda need to fix it 🤣

[viral monolith]

haha i dont play much lately,waiting for new CPU 😒

[heady wyvern]

👍🏻

Hope your new cpu is worth the wait

[viral monolith]

Yeah me too

[heady wyvern]

Where should my cpu levels be when in game?

[viral monolith]

You got 2 monitors?

[heady wyvern]

No

[viral monolith]

Uhm i would then recommend msi afterburner which comes with overlay that can track everything,cpu temp,cpu usage gpu temp FPS and much more things,just look up on youtube how to set it up

its free

[heady wyvern]

Yeah i have that

[viral monolith]

oh then just set it up and you are good

Thats actually how i discovered where my lag comes from few months ago,but with some other games

My cpu would hit 100 every time my game would freeze

[heady wyvern]

I dont see how to use the overlay. But i can see the cpu usage is pretty high.

[viral monolith]

https://www.youtube.com/watch?v=mUS3zx0DlHg

[heady wyvern]

right tnx again i'll be testing some stuff out tomorrow have a nice evening or day, whereever you are 👍

[viral monolith]

evening,thanks,the same for you

[heady wyvern]

tnx

[kind pond]

i need some help

[plush grail]

na servers are worse than ever 100+ms ping from cali the past 2 days

[dim glade]

upstream packet loss NA server atm

50-80%

[plush grail]

yep

[celest panther]

@plush grail Due to issues with the central server location, we have temporarily moved the NA servers back to our east coast location while the issues are addressed. This will be why your ping has increased recently.

[weary warren]

https://twitter.com/PUBG_Support/status/1205027692162080768

PUBG Support (@PUBG_Support)

North American Players:
Due to recent packet loss issues impacting central NA servers, we've moved to an east coast server location as a temporary solution.

We will return to a central server location for all matches once connectivity issues impacting that location are re...

Likes

254

Twitter

[plush grail]

isnt the central server new? like a year ago i usually had 65-70ms ping i thought it was always an east server. then rather recently it would be either 40ms or 70ms. now the last few days its 100ms

[celest panther]

@dim glade Could you possibly provide me with your ingame name and any match ID's where you experienced packet loss like you described?

@plush grail Yes. The central location has only been in use for a few months now.

[plush grail]

@celest panther in game name is SoMuch4Sobriety
562a468d-1e8b-45b8-b0e0-95629c2d6b72
a338d7a7-1224-400c-a171-453ef0dbaf1e
d168b23f-7191-4f6d-9791-37db080a356d
2b608193-e491-46f3-abdb-0d3b0d28f8da
48b9d745-a8b3-4c63-8266-ac1bfb1d6541
faff0f30-d221-4230-a67d-231dc7efc7e4

all from today

those are matchids from the pubg api

during the first one i was driving a motorcycle and the framerate felt like the old days when you were the passenger on a motorcycle. sometimes packet loss would be 30-50% but a lot of time the network stat thing would show 0% packet loss or maybe 3 to 5% but it always felt terrible. The last matchid i got network lag for a minute or so until i died but discord voice chat and my internet was fine

[celest panther]

Thanks, I'll forward along the matches you mentioned had high packet loss

[worldly jasper]

Cant load into any servers on xbox eu or na pubg ? Down for maintenance?

[celest panther]

@worldly jasper What error message(s) are you getting?

[worldly jasper]

Sorted TX, still getting high pings and package loss on eu servers was 140 now 200 plus

[grand pilot]

@celest panther Good day we are experiencing continues down packet loss of 30-50% and up loss of 10-30%

[celest panther]

Can you provide me with your ingame name and any match ID's where this is occurring?

[grand pilot]

@celest panther This has happened in every game so far

ingame ID an-drae-s

[celest panther]

I appreciate that, but If you can provide me with match ID's then I can submit them to be investigated

[grand pilot]

Do i find the match ID in the lower left?

llower right

71C181 - EU

7147DF - EU

@celest panther

[celest panther]

Perfect, thank you. I'll pass these along

[grand pilot]

also duo partner - Dr-Anarchy - 5D5C92 - EU

@celest panther an-drae-s 3EE643 - EU

[hoary fable]

anyone knows anything about some kind error message after which when you come back in a game and your game dosent render properly and you are driving trough the air and trough hills...beacuse of that i got baned few days ago...today same thing happend to one of my teammates and he also got baned beacuse of that...couldnt remember what error message was beacuse i closed it and go back to game...it was some kind of error authentication fail...something like that

[viral monolith]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[viral monolith]

that happened to me only i was walking through houses 😄 and was not banned

[hoary fable]

i could see trough the houses and stuff ebacuse nothing rendered for me...after 10 minutes i get baned

same as my teammate today

[viral monolith]

appeal it,bot send you the link above

[hoary fable]

@viral monolith they didnt load beacuse of error message

[viral monolith]

what?

[finite parcel]

https://www.youtube.com/watch?v=XMaUJBfVj2s&feature=youtu.be

big bug

[stark gate]

buy internet maybe it wont happen @finite parcel 😄

[finite parcel]

its got nothing to do with that

[fossil folio]

Anyway I can contact someone at PUBG about the PUBGAWARDS2019? They tried to contact me Dec 5th about the first round on submissions but I missed their message on twitter. Twitter doesn't have a way to reply to them directly because I guess they have messages turned off. I don't know jack shit about twitter... I only signed up to it because of the PUBGAWARDS2019

[celest panther]

@fossil folio if a DM was sent to you then you should be able to respond to it

[fossil folio]

@celest panther the DM was sent saying to "follow" the twitter account which I did last week and I messaged them but I have gotten no response. I fear that they tried to contact me regarding winning a prize and I don't want to miss it.

[celest panther]

Can you DM me your twitter details and I'll see if I can find out more information?

[fossil folio]

thanks my dude, i know it's a stretch to bother you here on discord but I didn't know how else to contact them

[elfin merlin]

@celest panther do you have any contact with the people working on ticket-reports?

there was a mature bug i discovered and kindoff found the solution/fix myself. i wonder if anything got implemented with this patch to solve this

it was a about a problem leaving games too quick after a chicken dinner which will result in this match not counting because the game doesnt let the player out of this particular match FOREVER.

ive sent 3 reports of this, the 2 of which were basically just asking for help because i couldnt figure it was the problem for leaving too quick. the last one did not get answered at all where i mentioned the trigger

[celest panther]

We are aware of that bug and it is being investigated.

[cosmic ice]

everytime i have to download more data for Update rather then actual Data... Every time the game data is corrupted. Peoples have to download 6.7 GB whereas i have to download 15.5 GB data? Is there any solution to this? This is 2nd time happening to me after the update.. I have to download whole game data.

[celest panther]

@cosmic ice I'm afraid that has nothing to do with PUBG. If you are seeing this constantly happening, I would recommend speaking to Steam support.

[main zinc]

Hello admin. sir how to get mod role in pubg lite discord server ?

[viral monolith]

!pclite

[regal vapor]

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

[night reef]

#unknown in-game instead of my name

and people cant see my name in the killfeed

I mean friendlist*

[viral monolith]

check if you turned anonymous mode on in settings

[night reef]

I dont think there is such option 😐

[viral monolith]

not sure how its called but i know it is there

[fallen fjord]

Streamer mode?

[viral monolith]

yeah something like that

[fallen fjord]

If I'm not mistaken, it is on UI, way down there

Actually, right below the option where you set the size of the killfeed, on Gameplay

[cold rock]

Hey guys, i have a quastion .

If you hold a nade in the hand and click the left button on the mouse but not the 'r' to cook it ..

If someone knock you out, the nade kill you or not ?

[viral monolith]

it will kill you if you cook it

Not sure tbh, if you get one shot hs:ed - And not "almost killed, released left mouse for 1ms, then downed"

[fervent wigeon]

The UI has a mark saying I have missions to be claimed, but I don't. I clicked on the picture bonus for picking up DVDs/CDs, but I still have the yellow dot.

[viral monolith]

crate with ticket?

[arctic cape]

!help i have high ping now in EU and now most time game put me into a NA server

[sand plover]

I know I can't be only one, after update, I have no public match , can't select game mode and can't start a game. What's going on with that

Glad I didn't purchase the add on before this patch. Totally unplayable on ps4, not even training. Can buy stuff from the store though. Smh

[undone kernel]

Anyone else getting more crash reports than usual? Also ALOT of frame rate drops and lags

[blazing nimbus]

Hey, leaving the locked crates out of the pool, should make the 'weekly crate buy option' available for people who couldn't purchase any crates, because of laws shouldn't it?

[viral monolith]

Need help with aim

[weary warren]

@sand plover Servers were in maintenance, this would be why you were having issues.

[gleaming shale]

i dont know why but i get fps drops lag stutters long render times even in ver low settings sometimes crashing also.
When i land its completely unplayable as of lags and rendering problem . After about 2-3minutes game is normal with lags and stutters . And sometimes the game freezes for a few seconds and as the game becomes normal i see the ping at 700-800ms.
How can i fix this???
Pc specs: ryzen 5 2500u
Ram 8gb
Gpu0: rx 560x 4gb mobile
Gpu1: vega 8

Ive tried everything from power plans , disabling full screen optimization
Steam launch options
Virtual memory and all

[swift badge]

After the console update

[gleaming shale]

Can i fix this

[swift badge]

I can't play with friends, only solo or with random squads

[gleaming shale]

Help plz

[swift badge]

"server are too busy, please try later"

[weary warren]

@gleaming shale Please do not try to tag everyone. There can be many reasons why the game may not run smoothly, are you playing PUBG Steam or PUBG LITE?

@swift badge Which platform, PC or Console. Which servers?

[swift badge]

Console ps4

[gleaming shale]

@weary warren pubg steam

[weary warren]

Please visit the forums, there are too many variables to discuss on Discord.

!forums

[regal vapor]

https://forums.pubg.com/

[weary warren]

@swift badge Servers are working on my end, which region are you in? NA, EU?

[midnight halo]

why does the shit game freeze when enemy is near

?

[weary warren]

Please remember to be civil on this server @midnight halo

If you require help you need to share with us as much detail as possible, including map, server, platform, specs (console version or full pc specs), as well as any video examples which show this issue occurring.

Once you have supplied this information someone will attempt to assist you when possible.

[midnight halo]

there is not much detail to share as game freezes when enemy is near.....i think the servers are crap

all my friends have same problem

it is laggy when enemy players are near

fps drops

[idle tree]

Have you verified the integrity of your game via steam? @midnight halo. Additionally, what are your PC's specs?

[flat cloud]

im getting alot of upload packet loss it goes away when alt+f4 and reconnect, playing on eu, also checked my network activity not even reaching my upload speed limit

one more guy in the squad have the same problem as well

steam btw

[midnight halo]

i5 7400 and gtx 1080ti with 16gigs of ram

game is on ssd

@idle tree

[celest panther]

@midnight halo What graphics settings do you use?

[stone heart]

That CPU is also bottlenecking the GPU a lot

[idle tree]

Yeah, i was gonna say that

a weird combination, for sure

The 1080ti needs ATLEAST a 8600k+ to fully stretch it's legs, realistically

[stone heart]

It's possible his CPU is under full load, and when the computer actually needs more juice. Like when an enemy appears; it hiccups. I'd say limiting the FPS and/or lowering settings could solve the issue.

[faint edge]

@ocean shard @weary warren @livid parcel ,Hello!I'm sorry that have bothered you,but where is music?WHERE IS MY FCKIN lobby MUSIC?I hope you will read this)

[restive magnet]

so PUBG is going to roll back the new blood change?

[celest panther]

@faint edge Please do not tag multiple people without need.

If you are unable to hear the lobby music, ensure that you have it switched on in settings.

[weary warren]

@restive magnet Please check the announcement channels for the most up to date news and announcements.

[idle tree]

I understood exactly zero of that comment

[wheat tree]

(25) Battleye: Client not responding 6.5.6 - BE862E

can someone help ?

it happens then i reinstal windows

[lyric river]

Hello, I have a problem, and let me kill the last man in the match and won and the match ended and then I closed the game, but the match did not count for me in the statistics ... What to do

[lyric river]

@celest panther ؟

[atomic cliff]

I have less than a 60 Merit, so Im not able to play Duos, or Squads. What can I do to fix this?

[celest panther]

@crimson idol Please post in a constructive and friendly way. Additionally, please also refresh your knowledge of the rules in #📋│welcome-and-rules.

@lyric river There is a known issue that means some games are not recorded. It has been reported to the team for investigation

[viral monolith]

@atomic cliff For start you can go here

!pubgm

[regal vapor]

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

[atomic cliff]

tyty

[wicked tundra]

why i cant talk in the room ?

what i need to do to activate voice

[dim glade]

jeez... how many dumb patches are they gonna push out, the blood splatter is literally game breaking, you cannot see what your hitting at all

yet when you 1000m away you can see blood from someone else shooting

[plush ibex]

why my game close automatically

while in game

?

[unborn osprey]

yoo

this game is more messed up

the lobby is glitched. when people are pressing ready it says the servers are too busy and it freezes up.

wont let you leave or nada

it will not let you ready up again or nada.

anyone can help on console?

now it does not let me play at all interesting servers busy

[quasi inlet]

after new update my game not accept 1080 resolution so what i do ????
so please help me

if i select 1080 resolution but its use default setting 720 resolution

[unborn osprey]

you card does not accept the new features maybe?

[quasi inlet]

i have GPU

nvidia gtx 1060

m also playing apex in high graphic

[quasi inlet]

my pc configuration i7 8700k 16gb RAM 6gb GPU

so what i do now?

i tried to reinstall but m facing same problem

anyone have idea so please help me about this problem

[quick mist]

Since the Xbox update someone in my squad has crashed almost every game and the most recent one cost us the match. The issue with team member's icon missing (making them look like an enemy) has been around for months. How about the devs focus on fixing the major issues rather than adding new features that seem to bring new ones. Clean up the issues then focus on content.

[quasi inlet]

after new update my game not accept 1080 resolution so what i do ????
so please help me
if i select 1080 resolution but its use default setting 720 resolutionm also playing apex in high graphic
my pc configuration i7 8700k 16gb RAM 6gb GPU
so what i do now?
i tried to reinstall but m facing same problem
anyone have idea so please help me about this problem

[midnight halo]

@stone heart yeah i think that may be the issue but the issue was just after the new updates so

my friend also suffer from same issue his specs are i7 8700k and 1070

and i play on very low settinfs

[celest panther]

Playing on very low settings means more of the games workload is placed on your CPU rather than you GPU. Given your CPU is on the weaker end of the scale, this might explain part of your issue.

Play with your graphics settings and find the right balance for your system.

[viral monolith]

wish i knew that sooner

[arctic cipher]

how can I unfollow the announcement to a specific channel?

i own a server and its posting in both of my general chat and announcement..which is my bad, but is there anyway that i can unfollow it ?

[celest panther]

@arctic cipher You can mute the update channel. Right click the channel , highlight "notifications" and select the option that suits you best

[viral monolith]

@celest panther The character render option was on xbox but it was removed. Will it return soon?

[fervent vessel]

Hi can you help temporarily denied the game and want to appeal for it? @celest panther

[celest panther]

@fervent vessel Do you mean you were banned?

[fervent vessel]

Teammate killing

[celest panther]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[fervent vessel]

I found the appeal through the site, but I did not get the necessary answer

Will you be interested in this? @celest panther

[viral monolith]

how do I download pug from the laptop

I am new

[arctic cipher]

@celest panther Hi Thank you for responding to my question, but I found a solution already hehe, its on the webhook, delete it from there and done. weeeeee thank you ❤️ i followed it again tho for my announcement channel...Thanks again

[viral monolith]

someone please help me

please

anyone

[celest panther]

!steam

[regal vapor]

http://store.steampowered.com/app/578080/

Steam

PLAYERUNKNOWN'S BATTLEGROUNDS

PLAYERUNKNOWN'S BATTLEGROUNDS is a battle royale shooter that pits 100 players against each other in a struggle for survival. Gather supplies and outwit your opponents to become the last person standing. PLAYERUNKNOWN, aka Brendan Greene, is a pioneer of the battle royale gen...

Price

$14.99

Recommendations

1028602

Metacritic

86

▶ Play video

[arctic cipher]

@Goddess#6493 Hello dear, do you mean PUBG? I think you can download it through steam

yeah lols

exactly

[fervent vessel]

Thank you very much! @celest panther

[worldly jasper]

Still experiencing high pings on eu server for console was 140 now 200+ been going on for 2 weeks now any update?

[weary warren]

Yep, check out the announcement channels and Twitter for news.

https://twitter.com/PUBG_EU/status/1207958596086124544

PUBG Europe (@PUBG_EU)

We're still working to resolve the packet loss issues on EU servers and as a temporary solution we have moved server locations.

Some players may notice a slight increase in ping, however the servers will return to their original location once the issue is resolved. https...

Twitter

[violet wasp]

Lan tırrık nabıyon

[sand wraith]

ANY ADMIN HERE

I NEED SOME HELP

[coarse junco]

You might have scared them by shouting, if you tell us your problem without caps, i might be able to help you

[mellow sand]

my game has a long black screen and then gets stuck on initializing

[topaz zephyr]

Hey PUbg, is there an ETA for putting servers back into mid-NA?

[celest panther]

@topaz zephyr Not currently. We will make an announcement when we are moving them back

[sand wraith]

my account banned will you please help me to release ban one single time...

[topaz zephyr]

Thanks @celest panther for the update. Being west coast it was great to drop by 25ms. Hope you bring it back soon.

[celest panther]

We're working on it!

[sand wraith]

my account banned will you please help me to release ban one single time... @coarse junco

[coarse junco]

!appeal

[regal vapor]

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[sand wraith]

i tried but did not work they denied to unban .....i asked for help from you if you help me in any way

[coarse junco]

We don’t handle bans here. If support denied to unban you, they have good reason to do so

[sand wraith]

Ok thanks for help

can vpn and other ping reducing softwares can ban account??

[coarse junco]

I don't think so as long as they don't do shady things

[autumn wharf]

Hi! Anyone know what Error 6.5.6 stands for? Can’t find any people with same error on google. I try to join the game and it says: Connection time out Error 6.5.6

I checked firewall setting and reseted my network settings, also i just reinstalled the game

Aaand, updated gpu drivers and windows, so weird

When i join game it tries to load it for one minute and then the error comes

[coarse junco]

6.5.6 is the game version
If you get a connection timeout when joining a game, that means that the game is unable to connect to the server.

[autumn wharf]

How can i try to fix it?

[coarse junco]

Make sure that nothing is blocking the connection to the gameservers (firewalls, routers, vpns etc)

[autumn wharf]

Yeah, i checked all of those. I don't use vpn

I played last time maybe few weeks ago and it worked very vell, nothing has changed since last time

So frustrating

[limpid spear]

I'm getting a 50min waiting list in the labs. Is that a bug

[undone kernel]

I've been getting a lot of game crashes lately. Is there a fix or?

[gilded hatch]

hola :v

[little shadow]

i got a more Network Lag Detected after last update, anyone can help?

[worldly jasper]

https://twitter.com/PUBG_EU/status/1207958596086124544

[jovial inlet]

GAME STUCKS AT INTIALIZING AFTER Small Patch

[swift badge]

Stuck in the loading screen on Ps4

Can't even reach lobby to Begin the experience for further disappointment

WTH 5.3 update

😡 🤬

[quartz gull]

Can we PLEASE have a proper region lock already I'm tired of getting killed by chinese cheaters

[autumn wharf]

So no solutions for connection timeout, sad 😦 It really can't be my network because everything worked very well just few weeks ago, unless they changed something at provider but I don't believe so

[bright forge]

I have a yellow dot that i can claim something at my missions tab but I dont seem to find anything i can claim and its annoying me anyone has a suggestion?

[verbal geyser]

Does PUBG support matchmaking with similar ranks?

[worldly jasper]

PING !!! SORT IT OUT