#🤝│community-troubleshooting | PUBG: Battlegrounds | Page 151

waxen gale May 23, 2019, 1:18 PM

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are you guys getting that lobby error?

wheat nymph May 23, 2019, 1:18 PM

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that error shown when my game finished .

half vapor May 23, 2019, 1:18 PM

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yeah pubgface

wheat nymph May 23, 2019, 1:18 PM

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and this error is for everyone. i think someone hacked pubg corp

waxen gale May 23, 2019, 1:18 PM

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yeah same!, i did a warmode not offical but i think the servers are cooked

crisp compass May 23, 2019, 1:18 PM

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@waxen gale yes getting the same lobby error

half vapor May 23, 2019, 1:18 PM

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seems not 2 of as dude xD

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Blue hole get this error before but fix was with small update so think we must wait https://www.reddit.com/r/PUBATTLEGROUNDS/comments/77obu2/the_xml_file_does_not_appear_to_have_any_style/

celest panther May 23, 2019, 1:20 PM

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Which regions are you all playing in?

half vapor May 23, 2019, 1:20 PM

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EU

opal bone May 23, 2019, 1:20 PM

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Mine is RU

half vapor May 23, 2019, 1:20 PM

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lol

opal bone May 23, 2019, 1:21 PM

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it only costs 12 bucks

wheat nymph May 23, 2019, 1:21 PM

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in my server. all are getting same problem .so i moved here to see what's going on. and guess what , all are suffering from same problem.. i think it's time for maintenance break !!

inland copper May 23, 2019, 1:21 PM

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Maintenance 2 days after update?

iron bloom May 23, 2019, 1:21 PM

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still my problem is unfixed lol

half vapor May 23, 2019, 1:22 PM

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guys its a global problem i think -_-

wheat nymph May 23, 2019, 1:22 PM

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SEA mine

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love from #India

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XD

iron bloom May 23, 2019, 1:22 PM

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still i want the old pubg

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better

wheat nymph May 23, 2019, 1:22 PM

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right

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it's global

half vapor May 23, 2019, 1:22 PM

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+1 @iron bloom

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xD

iron bloom May 23, 2019, 1:23 PM

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im sorry

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xD

weary warren May 23, 2019, 1:23 PM

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Reminder that this is not #207019048607678464

half vapor May 23, 2019, 1:23 PM

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catch

weary warren May 23, 2019, 1:23 PM

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If you require help, ask a question and someone will get to you.

celest panther May 23, 2019, 1:23 PM

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@opal bone Please send me that screenshot directly. No disrespect, but I don't trust the link

half vapor May 23, 2019, 1:24 PM

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@weary warren yo man we have all same problem here so help maybe (The XML file does not appear to have any style information assoisated with it)

celest panther May 23, 2019, 1:24 PM

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@wheat nymph @half vapor @waxen gale Could you let me know the specific country you are playing from, not the game region you play on

half vapor May 23, 2019, 1:25 PM

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Tunisia

waxen gale May 23, 2019, 1:25 PM

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Australia

iron bloom May 23, 2019, 1:25 PM

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i cant even play :/

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"germany"

half vapor May 23, 2019, 1:25 PM

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it mean i play on EU server i have from 55ms to 90ms

celest panther May 23, 2019, 1:26 PM

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Thats fine, but sometimes geographical locations can be important for diagnosing problems too.

half vapor May 23, 2019, 1:26 PM

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btw @celest panther from the start of pubg its the first time i got a problem in game >.<

waxen gale May 23, 2019, 1:26 PM

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same

half vapor May 23, 2019, 1:26 PM

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RIP 5/5

iron bloom May 23, 2019, 1:26 PM

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Takarii it is possible to get a older version of pubg?

wheat nymph May 23, 2019, 1:26 PM

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https://cdn.discordapp.com/attachments/285655576216862720/581110278242959360/Screenshot_49.png

half vapor May 23, 2019, 1:27 PM

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@iron bloom new fix will come soon keep it on

iron bloom May 23, 2019, 1:27 PM

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this problem never get fix

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i still forgett to send them my msinfo and dxdiag

half vapor May 23, 2019, 1:27 PM

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@iron bloom lol all problem has fix

iron bloom May 23, 2019, 1:27 PM

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not my problem xD

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still im talking with ubisoft support about my crash in r6

celest panther May 23, 2019, 1:28 PM

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Yea, it looks like a lobby that hasn't fully loaded in so could well be a login related issues.

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Shut the client down, wait a few minutes, then retry

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I've passed details up the line just incase.

wheat nymph May 23, 2019, 1:28 PM

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@celest panther I'm from India . i play on SEA server. but it's global problem like occuring to me in this post https://cdn.discordapp.com/attachments/285655576216862720/581110278242959360/Screenshot_49.png

iron bloom May 23, 2019, 1:28 PM

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are you think that?i haven try something : i click quickly the start button then i haven go in the options then i get to loading screen then it again

half vapor May 23, 2019, 1:29 PM

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@celest panther so hestart may game after frew min u mean

iron bloom May 23, 2019, 1:29 PM

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freeze

half vapor May 23, 2019, 1:29 PM

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here we go again

wheat nymph May 23, 2019, 1:29 PM

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@celest panther we all did all the basic tweaks that's why we are here united and asking what happend

celest panther May 23, 2019, 1:30 PM

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As I said, give it a few minutes.

iron bloom May 23, 2019, 1:30 PM

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Takarii?

half vapor May 23, 2019, 1:30 PM

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hell yeah it work now @celest panther

iron bloom May 23, 2019, 1:30 PM

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are the supporters dont quest about ms and dxdiag?

half vapor May 23, 2019, 1:30 PM

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well done

iron bloom May 23, 2019, 1:31 PM

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how?

wheat nymph May 23, 2019, 1:31 PM

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working?

half vapor May 23, 2019, 1:31 PM

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yeah

iron bloom May 23, 2019, 1:31 PM

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for him yes for me not

wheat nymph May 23, 2019, 1:31 PM

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greet !!

half vapor May 23, 2019, 1:31 PM

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i just restart my steam and give the game like 10 min and start

wheat nymph May 23, 2019, 1:31 PM

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working now

half vapor May 23, 2019, 1:31 PM

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it work now

celest panther May 23, 2019, 1:31 PM

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@iron bloom does the movement issue occur if you unplug your keyboard?

iron bloom May 23, 2019, 1:32 PM

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nope

wheat nymph May 23, 2019, 1:32 PM

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you all have to do nothing, just click on play pubg

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and ready to go

iron bloom May 23, 2019, 1:32 PM

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i start and then i do nothing then it freeze after see my character and the other things

half vapor May 23, 2019, 1:33 PM

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@iron bloom if dosint dusturb ur garphique ?

iron bloom May 23, 2019, 1:33 PM

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what xD

half vapor May 23, 2019, 1:33 PM

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name of ur graph card ?

iron bloom May 23, 2019, 1:33 PM

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Gt 730 Nvidia 4g vram

night vine May 23, 2019, 1:34 PM

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it is possible to get an old version of the game but you cant play it

iron bloom May 23, 2019, 1:34 PM

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xD

half vapor May 23, 2019, 1:34 PM

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@iron bloom pc ram ?

iron bloom May 23, 2019, 1:34 PM

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8gm

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gb*

half vapor May 23, 2019, 1:35 PM

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well

inland copper May 23, 2019, 1:35 PM

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Gt730? That seems a bit low

wheat nymph May 23, 2019, 1:35 PM

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it was server issue

iron bloom May 23, 2019, 1:35 PM

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yep

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but i have play with that card 120 hours

half vapor May 23, 2019, 1:35 PM

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last question did u play the game before without lag or graphique problem ?

iron bloom May 23, 2019, 1:35 PM

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yyes

half vapor May 23, 2019, 1:35 PM

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cool

iron bloom May 23, 2019, 1:35 PM

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2018 ending

inland copper May 23, 2019, 1:36 PM

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I'm not sure that card meets requirements. While it may have worked before, it may not be enough now.

iron bloom May 23, 2019, 1:36 PM

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1920p renderscale 70 all slow and i got 60 fps xD

half vapor May 23, 2019, 1:36 PM

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win 10 x64 u use right

iron bloom May 23, 2019, 1:36 PM

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yes

celest panther May 23, 2019, 1:36 PM

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When did the problem start occuring?

iron bloom May 23, 2019, 1:36 PM

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2019

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good time to play with friends that game

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when i have enough money i buy me a gtx 1050

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still need to wait for christmas

half vapor May 23, 2019, 1:39 PM

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@iron bloom i think the freez problem its related from DirectX problem or some microsoft visual soft

iron bloom May 23, 2019, 1:39 PM

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i think i have direct x 10

half vapor May 23, 2019, 1:40 PM

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ok i have and idea try to update ur DirectX then install all vcredist_x64 from microsoft site web

iron bloom May 23, 2019, 1:40 PM

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what first

opal bone May 23, 2019, 1:40 PM

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https://cdn.discordapp.com/attachments/581110083677847597/581110532153540629/Untitled.jpg
How can i fix this guys?

iron bloom May 23, 2019, 1:40 PM

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and how?xD

half vapor May 23, 2019, 1:42 PM

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after that restart ur pc ,before start ur game run Gforce exeriance if u have it and try to make all ur graphique setting low in pubg run it and hope it work well

iron bloom May 23, 2019, 1:42 PM

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also now i restart my pc

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then go in nvidia experiance and do all settings to low

half vapor May 23, 2019, 1:42 PM

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@iron bloom did u install all vcredist_x64 ?

iron bloom May 23, 2019, 1:42 PM

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how isee?

half vapor May 23, 2019, 1:42 PM

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and update ur DirectX

iron bloom May 23, 2019, 1:43 PM

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how?

half vapor May 23, 2019, 1:43 PM

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humm

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wait

iron bloom May 23, 2019, 1:43 PM

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xD

half vapor May 23, 2019, 1:43 PM

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sec

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@iron bloom https://support.solarwinds.com/SuccessCenter/s/article/Complete-download-links-for-Microsoft-C-Redistributable

iron bloom May 23, 2019, 1:44 PM

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uhm

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write it please xD

half vapor May 23, 2019, 1:45 PM

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don't forget to download last version of DirectX

iron bloom May 23, 2019, 1:45 PM

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wtf

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i show direct x and then it say Direct x 12

half vapor May 23, 2019, 1:45 PM

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ok good

iron bloom May 23, 2019, 1:45 PM

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i think its the new version

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and now?

half vapor May 23, 2019, 1:47 PM

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ok

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did u download all VC redist ?

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Microsoft-C-Redistributable

iron bloom May 23, 2019, 1:47 PM

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how i can see that?

half vapor May 23, 2019, 1:48 PM

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check ur installed application

iron bloom May 23, 2019, 1:48 PM

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uhm

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i think i have seen in a flder some things about vc redist

half vapor May 23, 2019, 1:48 PM

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and just type red in search bar

iron bloom May 23, 2019, 1:48 PM

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folder

half vapor May 23, 2019, 1:48 PM

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Red

iron bloom May 23, 2019, 1:49 PM

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yes i have all installed

half vapor May 23, 2019, 1:49 PM

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u will see what Microsoft-C-Redistributable are installed in ur pc

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well

iron bloom May 23, 2019, 1:49 PM

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i cant finde 2019/2018

half vapor May 23, 2019, 1:50 PM

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for me i have 2008-2010-2012-2013and 2017 version

iron bloom May 23, 2019, 1:50 PM

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same

half vapor May 23, 2019, 1:51 PM

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well next step then

weary warren May 23, 2019, 1:51 PM

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Guys, please all restart the game and Steam and let me know if you're still having this issue.

Please also give me which country you're in.

iron bloom May 23, 2019, 1:51 PM

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germany

half vapor May 23, 2019, 1:52 PM

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@weary warren it work now

weary warren May 23, 2019, 1:52 PM

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Sorry Patrick, I was referring to the XML error.

iron bloom May 23, 2019, 1:52 PM

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sorry

half vapor May 23, 2019, 1:52 PM

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but @iron bloom has another froblem

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problem

weary warren May 23, 2019, 1:52 PM

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Yes, that is a levels permission error.

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@iron bloom What anti-virus software do you use?

iron bloom May 23, 2019, 1:56 PM

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windows defender

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antivirus is bad because my game performance is then bad

wicked adder May 23, 2019, 1:57 PM

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لو في عربي هنا يا جماعة محتاج مسعدة في تشغيل العبة

viral monolith May 23, 2019, 1:58 PM

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English @wicked adder

waxen gale May 23, 2019, 1:58 PM

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If in an Arab here, a group in need of Masada in the operation of the game is the translate

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"If in an Arab here, a group in need of Masada in the operation of the game"

wicked adder May 23, 2019, 1:59 PM

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I need help running the game

crisp compass May 23, 2019, 1:59 PM

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@weary warren Restarted my Pc and it's still showing the xml error. From India

iron bloom May 23, 2019, 2:00 PM

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still this game dont work after a restart

viral monolith May 23, 2019, 2:01 PM

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@wicked adder wdym helo in running the game

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wt is ti

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it

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crashing when u try to load?

wicked adder May 23, 2019, 2:02 PM

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@viral monolith Turn off the emulator at 98%

celest panther May 23, 2019, 2:03 PM

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!pubgm @wicked adder

regal vaporBOT May 23, 2019, 2:03 PM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith May 23, 2019, 2:03 PM

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bruh

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wrong server

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smh.

wicked adder May 23, 2019, 2:04 PM

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Thanks

viral monolith May 23, 2019, 2:04 PM

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np

formal fable May 23, 2019, 2:05 PM

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hello

autumn bobcat May 23, 2019, 2:05 PM

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Hi

formal fable May 23, 2019, 2:05 PM

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I'm having problems

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pubg lite

weary warren May 23, 2019, 2:05 PM

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Please write your issue with as much detail as possible.

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Sorry, we do not offer support for PUBG Lite in this Discord.

formal fable May 23, 2019, 2:07 PM

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Turkey opened lite server Pubg I downloaded the game I downloaded the launcher I started I logged on me but I'm getting errors in the start screen image as gönderebilri error also copied my error

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hm which discord should i go

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?

celest panther May 23, 2019, 2:08 PM

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!pclite Unsure about a specific discord, but the support page can be found below

regal vaporBOT May 23, 2019, 2:08 PM

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For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

weary warren May 23, 2019, 2:11 PM

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@iron bloom Are you using insider builds of Windows?

iron bloom May 23, 2019, 2:11 PM

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excuse me?=

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what do you mean i mean xD

weary warren May 23, 2019, 2:12 PM

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Which version of windows are you using?

iron bloom May 23, 2019, 2:12 PM

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10

weary warren May 23, 2019, 2:12 PM

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Which version number?

iron bloom May 23, 2019, 2:12 PM

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Version 10.0.17763 Build 17763

weary warren May 23, 2019, 2:13 PM

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This is a Windows insider build

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It is a known issue with this update.

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Please update your version of Windows and see if the issue continues.

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Sorry @iron bloom I thought you were asking about another issue.

iron bloom May 23, 2019, 2:27 PM

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i cant update

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it say you are have already installed the new version

weary warren May 23, 2019, 2:27 PM

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Please see above.

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Your issue is that you do not meet the minimum requirements to run the game.

iron bloom May 23, 2019, 2:28 PM

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i have

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8 gbm ram

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fx 63

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and a normality graphic card

weary warren May 23, 2019, 2:29 PM

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You stated you have a GT 730 earlier, which does not meet our minimum requirements.

iron bloom May 23, 2019, 2:29 PM

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why

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for 5 months this game run very well!!

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i want my money back

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you mean 2 years

weary warren May 23, 2019, 2:32 PM

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I'm sorry, but as you do not meet the minimum specifications I am unable to provide further support.

iron bloom May 23, 2019, 2:32 PM

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it staied everystime the same requierments

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and why others can play with a gt 710!?

weary warren May 23, 2019, 2:34 PM

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I understand your frustration, but I cannot offer support when you do not meet the minimum hardware specifications to play PUBG. This is because the issue you are experiencing is likely caused by you not meeting this minimum requirement, and therefore is unlikely to be solved through software remedies.

iron bloom May 23, 2019, 2:34 PM

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but i have play this game for 5 months

weary warren May 23, 2019, 2:34 PM

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This doesn't matter, unfortunately.

iron bloom May 23, 2019, 2:34 PM

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no

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u cant change the requierments

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i mean pubg

weary warren May 23, 2019, 2:35 PM

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These requirements have been the same for the last 18 months at least.

iron bloom May 23, 2019, 2:35 PM

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and why i can play the game for 5 months?

weary warren May 23, 2019, 2:35 PM

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Sorry, I am unable to help you further, nor are any of the PUBG staff in this Discord.

iron bloom May 23, 2019, 2:36 PM

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and how can i get my money back?

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they edit the game so that i can play it anymore

weary warren May 23, 2019, 2:36 PM

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You can request that through steam here: https://help.steampowered.com/en/

Steam Support

Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.

iron bloom May 23, 2019, 2:36 PM

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no they say you have to buy this game for 2 weeks

weary warren May 23, 2019, 2:36 PM

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That is the refund process for Steam, I cannot change that.

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If you are unhappy with this, and wish to discuss this further, you can contact our Customer Support team at https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

iron bloom May 23, 2019, 2:37 PM

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i dont talk anymore with them

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they are say me everytime the same i need to do that or that

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they only copypaste there words and let me wait for a week

weary warren May 23, 2019, 2:38 PM

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I have given you all available options.

iron bloom May 23, 2019, 2:38 PM

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i know

opal bone May 23, 2019, 2:54 PM

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how can i fix this error https://cdn.discordapp.com/attachments/581110083677847597/581110532153540629/Untitled.jpg

celest panther May 23, 2019, 2:56 PM

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What antivirus do you use, and what version of windows 10 do you run?

opal bone May 23, 2019, 2:56 PM

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@celest panther still not working

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eset smart security

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Windows 10 Pro Version 1903 Build 18898.1000

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*Insider Preview

celest panther May 23, 2019, 2:58 PM

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Ok, that is most likely causing your issue

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Some of the insider builds are causing problems with some applications. Roll back to the latest stable release and you should solve the issue.

opal bone May 23, 2019, 3:05 PM

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are you sure

celest panther May 23, 2019, 3:05 PM

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Pretty sure.

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The insider builds for 1903 have caused no end of problems for many people

opal bone May 23, 2019, 3:06 PM

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thank you very much

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i will try it

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https://answers.microsoft.com/en-us/windows/forum/all/i-cant-play-pubg-since-skip-ahead-insider-build/ebed6ec3-5325-4ded-9bc7-ded8afca0f41

gilded pasture May 23, 2019, 3:32 PM

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hi, my pubg account got locked due to trying to connect so much i believe, is there any way to unlock my account ? i send ticket too, but no response what so ever

celest panther May 23, 2019, 3:40 PM

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!appeal

regal vaporBOT May 23, 2019, 3:40 PM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

gray coral May 23, 2019, 5:32 PM

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hallo

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bin neu kann mir jemand das bisschen erklären?

west carbon May 23, 2019, 5:36 PM

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So I've been trying to play PUBG on my PC but I'm averaging 40 FPS in game. I'm playing on a
ASUS GTX 1060 3GB
Intel I5 7400
16GB DDR4 2133 MHz
Its on a Samsung SSD

gray coral May 23, 2019, 5:36 PM

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German?

west carbon May 23, 2019, 5:36 PM

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UK

gray coral May 23, 2019, 6:02 PM

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Oh

west carbon May 23, 2019, 6:03 PM

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I just need help improving my framerate

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If anyone has any advice for improving my framerate

gray coral May 23, 2019, 6:08 PM

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i dont unterstand

west carbon May 23, 2019, 6:09 PM

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I'm averaging 40 FPS in game

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My hardware is more than capable of running this game

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So why is it only at 40 FPS? Everything is set to low

gray coral May 23, 2019, 6:23 PM

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?

idle tree May 23, 2019, 6:24 PM

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Firstly - At what resolution, and at what settings? @west carbon

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Secondly, have you tried any of the steps within our handy-dandy lil' guide to try track down the cause of the issue?

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!ts

regal vaporBOT May 23, 2019, 6:26 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

idle tree May 23, 2019, 6:26 PM

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derp, forgot the command then

west carbon May 23, 2019, 6:42 PM

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@idle tree 1080p everything low

idle tree May 23, 2019, 6:44 PM

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Yeah, that shouldn't be happening with that card. I'd advise going through steps 3, 5 and 6 in that link above and seeing if anything solves it. Though i have a sneaking suspicion it's probably GPU Driver related.

supple mountain May 23, 2019, 6:59 PM

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anyone have an idea of why I constantly have 120ms ping?

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I live in the PNW and most other games I have 30-40ms ping. but i've never had anything less than 90 ms ping PUBG. what gives?

celest panther May 23, 2019, 7:06 PM

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@supple mountain it depends on your distance to the servers.

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Other games might have them closer to you

west carbon May 23, 2019, 7:28 PM

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@idle tree I have done 3 countless times. There is a windows update but this has been going on for months I normally keep on top of updates. I have updated to the latest GeForce Driver a few times.

supple mountain May 23, 2019, 7:32 PM

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@celest panther thank you for the response but still is this acceptable? seems a bit on the high side?

cunning rapids May 23, 2019, 7:33 PM

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is pubg lite for pc really working in egypt now

celest panther May 23, 2019, 7:34 PM

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@supple mountain again, it depends on the distance your connection has to travel

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Network connections won't go directly to the server in straight line, so depending on infrastructure it could add extra latency

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iirc, the PUBG servers are east coast, so you are quite a way off

cunning rapids May 23, 2019, 7:36 PM

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some people in egypt say it's working

west carbon May 23, 2019, 7:38 PM

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@idle tree I have done 3 countless times. There is a windows update but this has been going on for months I normally keep on top of updates. I have updated to the latest GeForce Driver a few times

supple mountain May 23, 2019, 7:41 PM

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@celest panther any plans on expanding servers? or improving connectivity and latency?

celest panther May 23, 2019, 7:43 PM

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No idea, not something I would be aware of until it happened. Latency is always going to exist, its unavoidable, but if the infrastructure isn't available in a more "suitable" location then its hard to do things

supple mountain May 23, 2019, 7:51 PM

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agreed....PUBG been around for a long time and still has a good player base. but little has been done to improve infrastructure.... seems like a simple solution... better servers happier gamers... the more they will want to play.

idle tree May 23, 2019, 7:51 PM

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@celest panther - have any ideas about this guys issue? DDU'ing/Re-Instaling drivers doesn't seem to have solved his issues, so i'm at a loss lol

celest panther May 23, 2019, 7:53 PM

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@supple mountain Not as simple as that. Due to the nature of how PUBG game instances are hosted, you can't just use "any old system". In NA the servers are hosted using the AWS gamelift platform (as far as im aware at least) - a cloud based system. The servers themselves are perfectly capable, but you can't host something unless a location exists that can actually host the service.

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@west carbon Having everything on low means your CPU is being given the lions share of the workload, meaning your GPU gets underused as a result. Increasing some of your graphics settings until you find the right balance should improve your frame rate

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Its also worth noting that your CPU isn't far off the minimum specs either.

west carbon May 23, 2019, 8:09 PM

#

Think I fixed it. Went into NVIDIA control settings and reset everything to default

celest panther May 23, 2019, 8:25 PM

#

@west carbon How is it running now?

west carbon May 23, 2019, 8:33 PM

#

Solid 60 - 70 its still on low I'll try moving things to medium and that now

celest panther May 23, 2019, 8:35 PM

#

You aren't the first person i've seen recently that mentioned that using the geforce experience to "reset" your settings has improved things.

#

I'll have to keep an eye out.

west carbon May 23, 2019, 8:36 PM

#

Only thing is despite Vsync being disabled it seems to hover around 60 in game

#

Acceptable of course

celest panther May 23, 2019, 8:40 PM

#

1080p60 with those specs is about what I would expect

west carbon May 23, 2019, 8:49 PM

#

Yes after a test game solid 60 FPS throughout at 1080p

sterile barn May 23, 2019, 9:53 PM

#

Promotional code did not arrive

fervent cradle May 23, 2019, 10:04 PM

#

salam

#

hello

cerulean hearth May 24, 2019, 1:09 AM

#

can you please google and find all hack websites that give cheats to your game for a profit and get them removed thank you. MAKE PUBG GREAT AGAIN.

brittle wind May 24, 2019, 1:48 AM

#

how to get redeem code in pubg lite pc

viral monolith May 24, 2019, 3:09 AM

#

Did you play games with me?

#

did?

sinful dock May 24, 2019, 4:41 AM

#

Does PUBG use steam profile pictures?

tulip maple May 24, 2019, 5:12 AM

#

I need Help

#

ERROR : Failed to initalize STEAM

#

Why?

versed depot May 24, 2019, 6:24 AM

#

TslGame_BE initialise error "Windows cannot access the specified device, path or file. you may not have the appropriate permissions to access the item."

#

need help

kindred scarab May 24, 2019, 6:46 AM

#

Alguém ajuda... Baixei versão lite Pc..mas ao entrar aparece erro e manda ao lado verificar e consertar..já foi feito mas não entra

celest panther May 24, 2019, 7:23 AM

#

@versed depot Are you running an insider build of windows?

#

@kindred scarab Please use english in this chat.

versed depot May 24, 2019, 8:22 AM

#

@celest panther yes im using insider preview build of windows april 2018 creators update

celest panther May 24, 2019, 8:23 AM

#

Do you mean april 2019?

#

The insider build is most likely the cause of the problem. Rolling back to the latest live version should solve the issue.

#

The 1903 insider builds have caused no end of problems for numerous applications

versed depot May 24, 2019, 8:24 AM

#

not 2019 its 2018 creators update

#

i'm having "Build 18898.rs_prerelease. 190510-1634

celest panther May 24, 2019, 8:25 AM

#

ok, so thats the insider build for 1903

#

Roll it back to 1809 or update to the full release version of 1903. I can't guarantee that the full release 1903 will solve the problem, but reverting back to 1809 will.

versed depot May 24, 2019, 8:26 AM

#

so PUBG will work clearing on stable version?

celest panther May 24, 2019, 8:26 AM

#

Yes. The problem you are facing is related to the insider build.

versed depot May 24, 2019, 8:26 AM

#

cool thanks @celest panther

celest panther May 24, 2019, 8:27 AM

#

I would recommend reverting back to 1809 as there have been a few zero day exploits found in the release version of 1903

versed depot May 24, 2019, 8:27 AM

#

ok

charred ice May 24, 2019, 8:50 AM

#

Hey guys

#

my mouse scoped sense changed randomly, its different to what it was yesterday, but only the scopes, 2x and up
but when I change the scoped sense to 0 in settings, it was previously on 20, it is still much faster than what it should be
but everything else, normal aim, ads whatever is the same
anyone know whats up>

celest panther May 24, 2019, 8:58 AM

#

Has anything changed in your mouse DPI settings or windows cursor settings?

#

If your ingame settings didn't change, that suggests an external change that could be affecting it

charred ice May 24, 2019, 9:00 AM

#

But its literally only the scopes

#

every other sense is normal

celest panther May 24, 2019, 9:06 AM

#

Check your modifiers for each of the scopes

charred ice May 24, 2019, 9:07 AM

#

I already did that

#

they are all set to 0

#

its like just the scopes have been multiplied 100x sensitivity

celest panther May 24, 2019, 9:14 AM

#

Any chance you can make a short video that shows what you mean?

charred ice May 24, 2019, 9:15 AM

#

Not sure how to do all that

#

what I can tell you, is ADS, normal Sensitivity and AIM all stayed the same

celest panther May 24, 2019, 9:15 AM

#

Nothing was changed in the game that would cause this. Have you tried resetting to defaults?

charred ice May 24, 2019, 9:15 AM

#

where as scope 2x+ has amazingly higher sense

#

Ive deleted all the cfg

#

redownloaded from steam

#

was the same

celest panther May 24, 2019, 9:17 AM

#

Can you send me a screenshot showing me all your sensitivities in options?

charred ice May 24, 2019, 9:17 AM

#

yep

barren ore May 24, 2019, 1:48 PM

#

e ai

zealous rain May 24, 2019, 3:40 PM

#

why is it that who ever has a low ping has a disadvantage over the guy whit a high one

#

get killed head shoot behind walls left and right after i peek them

idle tree May 24, 2019, 3:43 PM

#

You basically answered your own question. High-ping players recieve information slower than you the low-ping player, so on their screen you might still be out of cover, whilst on yours you're in. BattleNonSense has some good videos about this topic.

zealous rain May 24, 2019, 3:49 PM

#

yes but why is that not fix in some way

patent jacinth May 24, 2019, 3:56 PM

#

I’m getting like 140 FPS in pre lobby but it’s like 10 FPS my character is so choppy ?

zealous rain May 24, 2019, 4:17 PM

#

?

#

ho

#

maybe set you view distance lower

wintry badger May 24, 2019, 4:28 PM

#

help

#

hello pubg lite also gives fatal error.

idle tree May 24, 2019, 4:28 PM

#

!pclite

regal vaporBOT May 24, 2019, 4:28 PM

#

For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

wintry badger May 24, 2019, 4:28 PM

#

I've done the stuff on the Pubg Lite website, but nothing has changed.

idle tree May 24, 2019, 4:30 PM

#

Well, we do not support that version of the game. We only support PUBG PC (Steam), Xbox and PlayStation.

#

We do not offer support for PUBG Lite/PUBG Mobile/Emulator in this discord.

wintry badger May 24, 2019, 4:31 PM

#

so where can I get support

idle tree May 24, 2019, 4:31 PM

#

That link is the only resource for support for PUBG Lite. Like i said, we don't support it.

wintry badger May 24, 2019, 4:32 PM

#

thank you

idle tree May 24, 2019, 4:33 PM

#

:)

desert raft May 24, 2019, 7:15 PM

#

Mic isn’t working on pc

halcyon scarab May 25, 2019, 1:21 AM

#

🍴

sterile hazel May 25, 2019, 3:18 AM

#

hello

#

how to change discord region

#

i cant speak in this channel

weary yoke May 25, 2019, 4:35 AM

#

How can I use my mic

viral monolith May 25, 2019, 6:41 AM

#

settings n check whether u hav a open mic or push to talk settings

#

if push to talk try pressing t n talkin

proven grail May 25, 2019, 7:57 AM

#

hello

iron bloom May 25, 2019, 12:17 PM

#

hellou?

#

@celest panther

celest panther May 25, 2019, 12:18 PM

#

Can I help?

iron bloom May 25, 2019, 12:18 PM

#

yes

#

can i swhow it to you

#

i cant explain

#

you need to call me

celest panther May 25, 2019, 12:19 PM

#

I don't need to do anything

iron bloom May 25, 2019, 12:19 PM

#

please

celest panther May 25, 2019, 12:19 PM

#

Try and explain.

iron bloom May 25, 2019, 12:19 PM

#

its about pubg

celest panther May 25, 2019, 12:20 PM

#

Post what you want help with here.

iron bloom May 25, 2019, 12:20 PM

#

i start my game

#

i go in a round

#

it load i hear sound but in the task manager stay pubg dont

celest panther May 25, 2019, 12:21 PM

#

As you have already been informed, your system doesn't meet the minimum requirements for the game.

iron bloom May 25, 2019, 12:21 PM

#

but my game start

celest panther May 25, 2019, 12:21 PM

#

I can't provide any further support to you because of that.

iron bloom May 25, 2019, 12:21 PM

#

no

#

my game start

#

and i played everyting game without have the minimal requierments

celest panther May 25, 2019, 12:22 PM

#

I'm not getting into this discussion with you again.

iron bloom May 25, 2019, 12:22 PM

#

yes

celest panther May 25, 2019, 12:22 PM

#

If the game isn't working correctly and you don't meet the minimum specs for the game, then there is very limited support that can be offered.

iron bloom May 25, 2019, 12:22 PM

#

when i dont have the minimal requierments than i cant even start the game and get an message with you dont can play thisg ame

celest panther May 25, 2019, 12:24 PM

#

A game might launch if it doesn't meet the requirements, but that doesn't mean it will work correctly

iron bloom May 25, 2019, 12:24 PM

#

my friend can play with a gt 710 pubg !

celest panther May 25, 2019, 12:24 PM

#

Again, I'm not getting into this discussion again.

#

At this stage I am unable to provide you with any further support.

iron bloom May 25, 2019, 12:24 PM

#

again i payed 30$

celest panther May 25, 2019, 12:25 PM

#

It is the responsibility of the user to make sure their system meets the minimum requirements before purchase.

#

They exist for a reason.

iron bloom May 25, 2019, 12:26 PM

#

end 2018 i have played the game!

#

Without the requierments!!

celest panther May 25, 2019, 12:26 PM

#

As I have said twice now, I am unable to offer support to those who don't meet the minimum requirements

iron bloom May 25, 2019, 12:27 PM

#

still i wasted my money into a game that lie to me

celest panther May 25, 2019, 12:27 PM

#

Ok, you went through these exact steps yesterday too

#

I'm not going to repeat everything

iron bloom May 25, 2019, 12:29 PM

#

and who i can download pubg lite?

celest panther May 25, 2019, 12:30 PM

#

We don't support PUBG Lite in this discord

iron bloom May 25, 2019, 12:30 PM

#

and who i can download it?

proven grail May 25, 2019, 12:34 PM

#

HELLO

barren thunder May 25, 2019, 3:08 PM

#

@celest panther can you help me set up my mouse sensitivity? if you know how to exactly it'll take hardly 2 minutes

#

🙏

#

i want to set something between 42 and 43

#

how can i do it

idle tree May 25, 2019, 4:59 PM

#

@barren thunder This is not possible without editing the configuration file, ofwhich i'd advise against

upbeat urchin May 25, 2019, 5:48 PM

#

can someone help me on pubg pc lite?

celest panther May 25, 2019, 6:08 PM

#

!pclite

regal vaporBOT May 25, 2019, 6:08 PM

#

For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

quasi owl May 25, 2019, 6:17 PM

#

sa

#

Hi there you have to help me. I can't write to the game login page. please help me if I do not know much more than english I do not know what is the accuracy level I have already written through translate this article.

olive comet May 25, 2019, 8:42 PM

#

Hi all,

I'm having a bit of trouble with PUBG on PC since the last update. I am getting 2-3 crashes PER GAME to desktop without any reporting tool. No other games are crashing and they are much more PC intense. Does anyone have any advice I can follow to try and fix this? It's impossible to play.. 😦

celest panther May 25, 2019, 9:10 PM

#

!ts Follow the steps in the guide below.

regal vaporBOT May 25, 2019, 9:10 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

olive comet May 25, 2019, 9:30 PM

#

ive tried all of this with no help

celest panther May 25, 2019, 11:04 PM

#

What are your system specs

olive comet May 26, 2019, 12:07 AM

#

8700k
Gtx1080
32gb ddr4 3200 ram

proper arch May 26, 2019, 4:51 AM

#

boby la saumure#5658

#

ban this troll

uncut cosmos May 26, 2019, 5:01 AM

#

Hey I'm trying to figure out how bad the hacking is for PC right now? What are the odds of having to run into one currently?

icy osprey May 26, 2019, 11:17 AM

#

where do I put the access code in advance to redeem my items?

nimble basin May 26, 2019, 11:23 AM

#

Hlo admin sir... plz help me sir

#

@celest panther sir plz help me

celest panther May 26, 2019, 11:25 AM

#

State what you need help with or people can't help you

olive comet May 26, 2019, 12:12 PM

#

@celest panther So my CPU temp is going to around 62-68 when the game crashes but that is way too low to cause a crash...

celest panther May 26, 2019, 12:16 PM

#

any overclocks?

olive comet May 26, 2019, 12:19 PM

#

nope no overclocks

#

i just played one game and it crashed to desktop 2x with no error messages coming up, i can join straight back into the game

#

literally freezing, then crashing to desktop for no apperent reason

celest panther May 26, 2019, 12:21 PM

#

That suggests to me a system related error

#

what driver versions and windows versions are you on?

#

Are there any events in the windows event viewer that correspond with the rash times?

olive comet May 26, 2019, 12:26 PM

#

windows 10, lastest version

#

it seems there is error corresponding in the event viewer, but i dont understand them?

#

This exception code is on all of them; 0xc0000005

clear trench May 26, 2019, 1:15 PM

#

Önkayıt kodum gelmedi

#

my pre-registration code didn't come

celest panther May 26, 2019, 1:32 PM

#

@clear trench I don't know what you are referring to, but it sounds like either PUBG Lite or PUBG Mobile, neither of which are supported on this discord

clear trench May 26, 2019, 1:33 PM

#

PUBG Lite

celest panther May 26, 2019, 1:34 PM

#

!pclite

regal vaporBOT May 26, 2019, 1:34 PM

#

For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

clear trench May 26, 2019, 1:34 PM

#

My Code didnt come

celest panther May 26, 2019, 1:35 PM

#

As I said, PUBG Lite is not part of this discord. Please see the above link for support related to PUBG Lite

clear trench May 26, 2019, 1:36 PM

#

No answer

#

@hallow fractal

celest panther May 26, 2019, 1:41 PM

#

@clear trenchI have already directed you to the place to seek help.

#

There is nothing further that can be offered here.

clear trench May 26, 2019, 1:42 PM

#

Please

celest panther May 26, 2019, 1:42 PM

#

@clear trench I don't want to keep repeating myself.

#

Raise a ticket with support at the link I gave you

clear trench May 26, 2019, 1:43 PM

#

I am turkısh

#

No speak english

celest panther May 26, 2019, 1:43 PM

#

I'm afraid that doesn't change what you need to do.

zealous rain May 26, 2019, 6:36 PM

#

will players that use VPN's like to go from asia to us server make it so they cant in a future update

#

because there high ping can give unfair advantages

#

like shooting someone wen there behind a wall but on there screen hes not

finite gust May 26, 2019, 7:02 PM

#

wkwkland

rich kettle May 26, 2019, 7:18 PM

#

Hey, I got myself in a location with no escape (physicly) how/where do I report a mapbug?

celest panther May 26, 2019, 7:19 PM

#

https://forums.pubg.com/topic/284055-general-map-issues/ would be a great place to post it

#

Make sure to follow the template on the first post so that it can be easily located

rich kettle May 26, 2019, 7:22 PM

#

Thank you.

#

And posted.

hot raft May 26, 2019, 7:48 PM

#

hello

#

Need help i am having problem starting the game been month e

#

everytime i start the game it just get stuck on Playerunknown Battlegrounds loading screen I can hear music and hit escape and get in settings but cant get to lobby

#

idk what to do

viral monolith May 26, 2019, 7:51 PM

#

:/

#

try reinstallin

hot raft May 26, 2019, 8:06 PM

#

I already tried more than 5 times

rich kettle May 26, 2019, 8:07 PM

#

Your pc has the minimum requirements? :p

viral monolith May 26, 2019, 8:07 PM

#

oof

#

then idk dude

olive comet May 26, 2019, 8:26 PM

#

@celest panther I believe ive fixed my issue now 😃

hot raft May 26, 2019, 8:30 PM

#

@rich kettle yes
i7- 7700k @4.20 ghz
16 gb ram
windows 10 64
Gtx 1070

vernal zephyr May 26, 2019, 9:07 PM

#

@hot raft system timezone set to bangkok?

hot raft May 26, 2019, 9:08 PM

#

@vernal zephyr whats that and how to do it? i have no clue

thin holly May 26, 2019, 10:26 PM

#

pubg lite help ?

wide hare May 26, 2019, 10:27 PM

#

HELLO

thin holly May 26, 2019, 10:27 PM

#

dx10 10.1 lvl error

wide hare May 26, 2019, 10:27 PM

#

i from Brazil

thin holly May 26, 2019, 10:27 PM

#

yello

wide hare May 26, 2019, 10:27 PM

#

go pubg lite?

thin holly May 26, 2019, 10:27 PM

#

im having error

#

DX11 thing

wide hare May 26, 2019, 10:28 PM

#

dx10 is directx

thin holly May 26, 2019, 10:28 PM

#

dx11 error

#

cannot play it yeet

wide hare May 26, 2019, 10:28 PM

#

download directx

#

and reboot you pc

thin holly May 26, 2019, 10:28 PM

#

downloaded all of the versions and restarted the PC

#

and yeet not working

wide hare May 26, 2019, 10:28 PM

#

what dll error?

#

download dll name error in google

thin holly May 26, 2019, 10:29 PM

#

NO DLL

#

its just DX11 Feature level 10.0 is requieret to run the engine

olive comet May 26, 2019, 10:45 PM

#

!pclite

regal vaporBOT May 26, 2019, 10:45 PM

#

For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

minor phoenix May 27, 2019, 1:54 AM

#

oh

viral monolith May 27, 2019, 6:29 AM

#

i need help

#

i have errorr

#

DX11 Feature level 10.0 is requieret to run the engine

viral monolith May 27, 2019, 6:57 AM

#

Hi

weary warren May 27, 2019, 9:28 AM

#

@viral monolith https://litesupport.pubg.com/hc/en-us

vale beacon May 27, 2019, 9:38 AM

#

Hi, i was about to start playing today and when i jumped out of the plane, i get an error 'You cannot play on this device anymore'. I googled and it appears to be a ban for PUBG LITE users. Im playing on PUBG PC and have never played PUBG lite before. Can anyone help me as to regards why this happened? (I have been playing with no issues for the past 3 days)

weary warren May 27, 2019, 9:53 AM

#

Hi Jim, ensure you are not using any devices which are restricted from being used. This can include mice which are sold with inbuilt macros, designed to give an unfair in-game advantage.

vale beacon May 27, 2019, 10:08 AM

#

I am only using NVIDIA Freestyle to help me spot enemies easier, other than that, i dont think i am using any hardware that should cause that.

celest panther May 27, 2019, 10:09 AM

#

@vale beacon What mouse/keyboard do you use?

vale beacon May 27, 2019, 10:09 AM

#

Ducky keyboard/Razer deathadder

#

i was recently unbanned because my steam account was compromised and they used my account to rage hack on it, since then i had no issues until today if that helps

cold raft May 27, 2019, 10:10 AM

#

Hi, I few months ago i hack my steam email and i found steam email 1 month few weeks and i join a PUBG i just banned plz unban me. and i am korea/nickname : Aura_123100edac

weary warren May 27, 2019, 10:12 AM

#

!appeal @cold raft

regal vaporBOT May 27, 2019, 10:12 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

weary warren May 27, 2019, 10:13 AM

#

@vale beacon Please contact CS, this may be a complication related to your previous ban.

Unfortunately no-one in this Discord can help with this process.

https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

viral monolith May 27, 2019, 12:44 PM

#

fr?

#

😂

tired plaza May 27, 2019, 12:45 PM

#

police

limpid vector May 27, 2019, 1:47 PM

#

Can somebody give discord PUBG Ru?

echo tide May 27, 2019, 2:13 PM

#

Anyone installed the Win10 1903 update yet? Any issues?

tough harbor May 27, 2019, 2:29 PM

#

nothing to be bothersome to me, other than my usual existing problems

idle tree May 27, 2019, 2:29 PM

#

Yup. No issues on my end with the latest 1903 update, too.

echo tide May 27, 2019, 2:33 PM

#

Thanks, just didn't want to upgrade and then have PUBG stop working.

viral monolith May 27, 2019, 6:06 PM

#

how to report discord abuse

#

-.-

celest panther May 27, 2019, 7:00 PM

#

@viral monolith Contact a moderator via DM

viral monolith May 27, 2019, 7:31 PM

#

I love it when PUBG uses up 99% of my CPU

tough harbor May 27, 2019, 7:31 PM

#

what cpu is it

viral monolith May 27, 2019, 7:46 PM

#

i5 7600

jovial iron May 27, 2019, 11:09 PM

#

How can i create a platoon room

#

Please i need help

#

I just need step by step to have it be 50 v 50

quick heath May 28, 2019, 2:30 AM

#

PC Servers down?

dense patrol May 28, 2019, 2:31 AM

#

was getting an error

#

couldnt connect

quick heath May 28, 2019, 2:31 AM

#

Getting Servers are busy reconnect all the sudden

remote portal May 28, 2019, 2:31 AM

#

same as above

dense patrol May 28, 2019, 2:32 AM

#

force quit, relaunch resolved it

remote portal May 28, 2019, 2:32 AM

#

trying now

#

yeah that fixed it

barren thunder May 28, 2019, 2:48 AM

#

can someone with good enough knowledge, help me set up my mouse sensitivity? if you know how to exactly it'll take hardly 2 minutes
🙏
i want to set something between 42 and 43
how can i do it

sand grove May 28, 2019, 3:45 AM

#

helloo every one

deep vale May 28, 2019, 6:26 AM

#

alguien soluciono el error del 98%

celest panther May 28, 2019, 6:37 AM

#

@deep vale Please use english in chat

barren thunder May 28, 2019, 8:13 AM

#

@celest panther can you please help me

celest panther May 28, 2019, 8:14 AM

#

You can't set it between 2 integers

#

If you need to tweak further, you should change your mouse DPI settings

#

I can't tell you what settings to use, thats something you have to work out

fathom heron May 28, 2019, 10:27 AM

#

can you please help me @celest panther

celest panther May 28, 2019, 10:28 AM

#

State what you need help with or no one will be able to assist you

fathom heron May 28, 2019, 10:29 AM

#

I could open the game but now I can not

celest panther May 28, 2019, 10:31 AM

#

I'll need a few more details, such as system Spec, driver versions and windows version

serene trail May 28, 2019, 11:43 AM

#

Why can’t I follow someone now after a game just keeps saying error ?

supple nacelle May 28, 2019, 12:21 PM

#

euw died?

dusky orbit May 28, 2019, 2:29 PM

#

having issues purchasing the new survivor pass 3; wild card on xbox. am i the only one?

celest panther May 28, 2019, 2:32 PM

#

What issue are you having?

dusky orbit May 28, 2019, 2:41 PM

#

its not accepting any of my payment methods.

#

i have tried removing and adding the method again. still no luck

celest panther May 28, 2019, 2:45 PM

#

That sounds like an Xbox live related issue?

dusky orbit May 28, 2019, 2:46 PM

#

ok thank you

viral monolith May 28, 2019, 4:26 PM

#

https://i.imgur.com/3TW3l07.jpg my game is just stuck on this screen

#

i've tried reloading, verifying the game on steam then restarting it, restarting my pc, everything but actually re installing it, which will work but i dont wanna do that because this is the second time this happened this week and i was wondering how to fix it

celest panther May 28, 2019, 4:34 PM

#

It usually indicates a connection related issue

#

Have you tried power cycling y our network gear/

viral monolith May 28, 2019, 4:36 PM

#

ill try brb

static tree May 28, 2019, 4:55 PM

#

I feel a ban inc...

hearty harness May 28, 2019, 5:28 PM

#

im banned for no reason by battleeye

celest panther May 28, 2019, 5:36 PM

#

!appeal

regal vaporBOT May 28, 2019, 5:36 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

unborn thistle May 28, 2019, 5:57 PM

#

can I get some help?

idle tree May 28, 2019, 6:04 PM

#

How are we supposed to know what you need help with, if you don't cite what you need help with in the first place?

jolly briar May 28, 2019, 6:38 PM

#

Theres a achievement called smg mastery so If I kill 500 people on war that kills in war would be added on my achievement kills??

#

@here

#

@celest panther

#

Help me Pls?

jolly briar May 28, 2019, 7:48 PM

#

Hi

celest panther May 28, 2019, 8:04 PM

#

@jolly briar Warmode doesn't count towards achievements if i recall

#

Nothing from custom games does

mellow crane May 28, 2019, 8:32 PM

#

Not sure if general chat but is anyone having issues with the ui? When I try and swap weapon slots the icon appears way to the left, and when I drag the map my cursor moves to random places, pinging wheel not responding to mouse movements etc

wanton forge May 28, 2019, 8:44 PM

#

i need help

celest panther May 28, 2019, 8:59 PM

#

@mellow crane Can you send me a screenshot that shows what you mean?

#

@wanton forge You need to actually state what you need help with.

unborn thistle May 28, 2019, 11:52 PM

#

can I get some help?

azure jasper May 28, 2019, 11:54 PM

#

yes

high bramble May 28, 2019, 11:55 PM

#

bought premium pass for wild card and cant unlock premium rewards, help!

azure jasper May 28, 2019, 11:55 PM

#

did you redeem the pass coupon?

#

I believe you have to actually redeem it in your item menu

high bramble May 28, 2019, 11:56 PM

#

youre a god

#

thanks

azure jasper May 28, 2019, 11:56 PM

#

😉

trim valve May 29, 2019, 5:16 AM

#

Hey, how can I play death match mode ?

restive magnet May 29, 2019, 5:38 AM

#

hey

#

anyone here?

#

I need help

#

https://preview.redd.it/jvmlx2kywyz11.jpg?overlay-align=bottom,left&overlay-pad=8,16&crop=1200:628.272251309,smart&overlay-height=0.10&overlay=%2Fv9vyirk6hl221.png%3Fs%3Db466421949eb723078743745ce6421609d7a9c66&width=1200&height=628.272251309&auto=webp&s=711309d7ff7c44388857dc1c72eb760efa71748a

#

is this real or edited?

#

https://i.redd.it/82h8reob18121.jpg

#

and this

tough harbor May 29, 2019, 5:42 AM

#

its not edited. that was during thanksgiving

rapid zenith May 29, 2019, 6:02 AM

#

the back ground to my inventory is white

#

super bright and annoying and idk how to fix it

celest panther May 29, 2019, 6:07 AM

#

Do you use a controller or have one plugged in?

rapid zenith May 29, 2019, 6:07 AM

#

negative

#

its only white were my items are

celest panther May 29, 2019, 6:07 AM

#

Verfied your game files?

rapid zenith May 29, 2019, 6:07 AM

#

yes

celest panther May 29, 2019, 6:07 AM

#

Clean reinstall?

rapid zenith May 29, 2019, 6:08 AM

#

nagative

celest panther May 29, 2019, 6:08 AM

#

Try that next

rapid zenith May 29, 2019, 6:08 AM

#

i will try that next

celest panther May 29, 2019, 6:08 AM

#

!ts Step 14

regal vaporBOT May 29, 2019, 6:08 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

cedar wigeon May 29, 2019, 6:24 AM

#

I have such a problem. When playing with friends or the public, I always get 1000 - 2000 ping + the red clock with an exclamation mark every time you go out on the frost and get cut off. But the Internet is all right. I've already reinstalled the game and doesn't work. Does anyone know what it can be?

celest panther May 29, 2019, 6:30 AM

#

@cedar wigeon Which region does the game place you in and which country are you playing from?

#

@viral monolith I'm not sure what you mean

#

You said that already, but I don't understand what you mean

viral monolith May 29, 2019, 6:33 AM

#

not can change kind of of a, the size of the of a Pg up/dn not works

celest panther May 29, 2019, 6:33 AM

#

I'm sorry, It is unclear what you are talking about

cedar wigeon May 29, 2019, 6:35 AM

#

EU im from czech republic

celest panther May 29, 2019, 6:35 AM

#

And it happens every game?

viral monolith May 29, 2019, 6:36 AM

#

Does not switch the view of the crosshair on the collimator sight, after an update to 90 MB

#

😩

celest panther May 29, 2019, 6:36 AM

#

Do you mean the red dot or the holographic sight?

viral monolith May 29, 2019, 6:36 AM

#

yeas

celest panther May 29, 2019, 6:36 AM

#

which one?

cedar wigeon May 29, 2019, 6:37 AM

#

Yes, it has happened since the last update.

viral monolith May 29, 2019, 6:37 AM

#

@cedar wigeon And that to do now

#

?

celest panther May 29, 2019, 6:38 AM

#

@cedar wigeon It sounds like your internet connection, the route the connection takes or your network hardware is causing it

#

Do you have a hotspot you can use via your phone to test an alternative connection?

cedar wigeon May 29, 2019, 6:39 AM

#

Yes, but I'm at school right now

viral monolith May 29, 2019, 6:39 AM

#

What to do now?

celest panther May 29, 2019, 6:39 AM

#

Give it a try when you get home

#

@viral monolith I asked if it was the red dot or the holographic sight you were having the problem with

cedar wigeon May 29, 2019, 6:40 AM

#

Okay, then I will

viral monolith May 29, 2019, 6:41 AM

#

How difficult to communicate with you.

celest panther May 29, 2019, 6:41 AM

#

What is your main language?

viral monolith May 29, 2019, 6:42 AM

#

The problem with the collimator

celest panther May 29, 2019, 6:42 AM

#

I understand that, but that word is unfamiliar to me.

#

There appears to be a bit of a language barrier here. What is your normal everyday language? Russian?

viral monolith May 29, 2019, 6:44 AM

#

Well it is clear. What to do now? Why did you need to update the game to 90 MB

#

@celest panther Yeas. Russian

celest panther May 29, 2019, 6:44 AM

#

You may have better luck explaining your issue via the russian discord. I'll get the link for you

viral monolith May 29, 2019, 6:45 AM

#

Um, Don't you know how to decide?

celest panther May 29, 2019, 6:46 AM

#

I do, but you are struggling to communicate your issue due to a language barrier here.

#

discord.gg/pubgru

#

In that discord you will find native russian speakers, along with other PUBG Staff who will be able to understand you more easily.

viral monolith May 29, 2019, 6:46 AM

#

Well, then tell me.

celest panther May 29, 2019, 6:47 AM

#

Please head over to the discord I just provided so that you can more easilly communicate the problem you are having and hopefully get a resolution

#

There is nothing more I feel I can do here right now as I am struggling to understand what you are referring to.

cedar wigeon May 29, 2019, 11:35 AM

#

@celest panther Hey, what am I supposed to do about the internet?

celest panther May 29, 2019, 11:36 AM

#

Did you try a hotspot like i suggested?

cedar wigeon May 29, 2019, 11:38 AM

#

I don't know how you meant it. I have to translate it

celest panther May 29, 2019, 11:38 AM

#

Use a mobile data connection instead of your regular internet to start a game

cedar wigeon May 29, 2019, 11:39 AM

#

Yeah and ?

celest panther May 29, 2019, 11:49 AM

#

Do you have the same problem?

cedar wigeon May 29, 2019, 12:16 PM

#

But I was thinking of a computer

celest panther May 29, 2019, 12:23 PM

#

I'm sorry, you have me confused.

#

Do you have access to an alternative internet connection, such as a mobile hotspot or tether?

cedar wigeon May 29, 2019, 12:35 PM

#

I have only one ether

noble kernel May 29, 2019, 1:47 PM

#

i Need squad bubg egypt

idle tree May 29, 2019, 2:35 PM

#

!lf

regal vaporBOT May 29, 2019, 2:35 PM

#

Please use these channels if you're looking for someone to play with : #🔍│pc-na-lfg #🔎│pc-eu-lfg #🔎│pc-as-lfg #436469544777941026 #🔍│pc-oc-lfg #366795990579281933 #🔍│pc-sea-lfg

tawdry lava May 29, 2019, 3:07 PM

#

I had purchased the survivor pass on Xbox and cannot see my challenges how do I fix this

celest panther May 29, 2019, 3:43 PM

#

Have you redeemed the pass from the "My items" tab in the store?

viral monolith May 29, 2019, 3:57 PM

#

rjbell95-lilrj#7227 Earrape and screaming "mom get the f**k out of my room im playing minecraft"

opaque swift May 29, 2019, 5:10 PM

#

Accidentally purchased a second wild pass since I didn’t see it the first time🤦🏽‍♂️🤦🏽‍♂️ Any way to refund that?

celest panther May 29, 2019, 5:36 PM

#

@opaque swift Speak to the provider you purchased it through

viral monolith May 29, 2019, 8:39 PM

#

ananızı sikiyim

#

oç

random hatch May 29, 2019, 11:00 PM

#

Why i cannot add friend in game (Follow) but receive "An error occurred"?. I already verifly my PUBG but still doesn't work.😫 😭

viral monolith May 29, 2019, 11:17 PM

#

hey guys... need help

#

buddy got banned and i think they banned his hardware as well

vagrant olive May 29, 2019, 11:19 PM

#

New to the PCMR, and would like to know how we can obtain weapon skins and support our favorite influencers? Are they limited time purchases from the pubg shop?

viral monolith May 29, 2019, 11:25 PM

#

message was "you cannot play on this device anymore" , or something close to that effect @old prism admin

strange canyon May 29, 2019, 11:33 PM

#

Can anyone help me?

#

my hardware is banned and I havent cheated, I dont know why

viral monolith May 29, 2019, 11:46 PM

#

@gleaming vector hey bud, can you help my friend @strange canyon ? He got a device/hardware ban and just bought the game again

inland copper May 30, 2019, 12:06 AM

#

No one can help with a ban. you will need to file an appeal.

strange canyon May 30, 2019, 12:18 AM

#

How do I do that?

#

I just bought this laptop on craigslist and installed steam and just bought it and it says I cant play pubg on this laptop

vagrant olive May 30, 2019, 12:22 AM

#

https://forums.pubg.com/topic/156037-updated-user-report-process/

tawdry lava May 30, 2019, 2:20 AM

#

Yes I have @celest panther

fringe void May 30, 2019, 2:55 AM

#

Hey guys is this heavy network lag to be expected every day on NA PC?

#

Gets really bad around peak hours.

twilit relic May 30, 2019, 10:40 AM

#

i have any queston guys what about the regions., i cannot select regions because i played squad but my squad is purely chinesse every time i played

tough harbor May 30, 2019, 10:43 AM

#

regions are selected automatically to your best location. this is to provide the best gameplay experience latency wise. what region are you from?

oblique dagger May 30, 2019, 1:46 PM

#

Are there really only a few in duo que for Fpp or is it my side?

sage marsh May 30, 2019, 2:19 PM

#

anyone playing PUBG Lite via GARENA?

tough harbor May 30, 2019, 2:20 PM

#

instant duo fpp queue here, @oblique dagger

#

EU

viral monolith May 30, 2019, 2:58 PM

#

When does the current rating season end?

celest panther May 30, 2019, 3:42 PM

#

No specific end date has been announced yet.

#

Sometime in june, but an announcement will confirm the date in the coming weeks

viral monolith May 30, 2019, 3:54 PM

#

@celest panther 👌

fickle dome May 30, 2019, 7:00 PM

#

any chance to get dx12 and vulkan support or updated engine =? any time soon ?

shy breach May 30, 2019, 8:21 PM

#

massive stuttering, pls fix this, is unplayable

severe sand May 30, 2019, 9:15 PM

#

what's your systems specs? maybe i can help diagnose

fringe void May 30, 2019, 10:40 PM

#

it's network lag for most of us

#

pc fine

late kindle May 31, 2019, 12:37 AM

#

I bought the Season 3 pass and it's not working and I don't know why

viral monolith May 31, 2019, 2:01 AM

#

Help

white torrent May 31, 2019, 2:22 AM

#

I bought the survivor pass and it registers I've purchased but isnt giving me access to premium content

late kindle May 31, 2019, 2:36 AM

#

Same

sudden karma May 31, 2019, 3:28 AM

#

cosmetics dont add to hitboxes right?

mint crag May 31, 2019, 3:35 AM

#

Anyone speak Arabic please???

#

I need help please
I want someone speak Arabic or English!!!

night vine May 31, 2019, 5:26 AM

#

@sudden karma no they dont add to hitboxes

sand seal May 31, 2019, 5:53 AM

#

Good Day devs & mods, I would like to ask on How to create CG's on PUBG PC Lite Version?

worn tundra May 31, 2019, 5:53 AM

#

WTH us up with pubg pc

#

Dysnc is terrible

#

Even lobby looks glitchy and slow

strange fractal May 31, 2019, 6:11 AM

#

м

#

м

#

м

celest panther May 31, 2019, 6:51 AM

#

Correct @sudden karma

#

@sand seal PUBG Lite is not supported on this server

sand seal May 31, 2019, 6:54 AM

#

Ohh okay Thank you sirr... Have a good day...

slim bane May 31, 2019, 7:38 AM

#

ok

viral monolith May 31, 2019, 12:41 PM

#

And in PUBG Mobile you can not connect to the voice chat to enemies, as in PUBG on the PC?

celest panther May 31, 2019, 12:42 PM

#

!pubgm

regal vaporBOT May 31, 2019, 12:42 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

high salmon May 31, 2019, 2:40 PM

#

my friend just got banned 5 minutes ago right after we won a game, she was on an insane 14 kill streak. she got this message : https://imgur.com/a/NotQ32i , it's not that bad as it is only a 24 hour ban but we're afraid it'll be consecutive with longer punishment and she does NOT use any 3rd party program to gain an advantage in the game, where can we go and file something against that claim?

#

didn't really find anything in the support section, unless are searching skills are poor

viral monolith May 31, 2019, 2:56 PM

#

Why do I constantly lose the game files. Always have to download! What to do?

idle tree May 31, 2019, 2:58 PM

#

Sounds like an automated ban more than anything due to amount of reports. It'll be reviewed/Investigated by someone, if it's deemed to be a correct ban further action will probably be taken, else she'll be unbanned. @high salmon

If she recieves a permenant ban and feels she was incorrectly banned, she can then appeal that via the following link:

#

!appeal

regal vaporBOT May 31, 2019, 2:58 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

viral monolith May 31, 2019, 2:58 PM

#

@idle tree help

high salmon May 31, 2019, 2:59 PM

#

@idle tree yeah, I thought so too. we're gonna appeal now, hopefully avoiding further inconvenience. she's only a 2K/D player with not that amazing winrate so it was really unexpected, thank you for your assistance

viral monolith May 31, 2019, 3:00 PM

#

I will play for two hours, and then crashes and can’t go into the match because there are supposedly not enough files to complete the work!

idle tree May 31, 2019, 3:01 PM

#

@viral monolith Verify game files via steam. If it's stopping you from playing the game, then i'd suggest going through some of the troubleshooting steps:

#

!ts

regal vaporBOT May 31, 2019, 3:01 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

viral monolith May 31, 2019, 3:02 PM

#

@idle tree thanks bro🌹

idle tree May 31, 2019, 3:06 PM

#

@high salmon gucci. If there's anything else we can assist with, don't hesitate to ask :)

#

@viral monolith You're welcome!:)

viral monolith May 31, 2019, 3:13 PM

#

@idle tree I read, thanks! The fact is that it is impossible to predict when this will happen, when I leave the game or play for a long time, the game crashes, but then I cannot enter it! And you have to check the game files and download 10-20 GB every day (not very nice). I thought that this was due to the hard disk but the rest of the programs did not disappear and the games from the stim disappear!

celest panther May 31, 2019, 3:18 PM

#

If you are having to validate your files and redownload most of the game each day then that suggests to me you have something on your system corrupting files

#

If other games are vanishing from steam then I'd start by reinstalling it

viral monolith May 31, 2019, 3:22 PM

#

@celest panther I reinstalled the game about a day ago (

celest panther May 31, 2019, 3:24 PM

#

I meant reinstall steam itself

#

Sorry if that wasnt clear

viral monolith May 31, 2019, 3:27 PM

#

@celest panther I tried (

#

I did my best

white torrent May 31, 2019, 7:13 PM

#

Bought the Survival card last night and my game registered I purchased it but still locked me out of premium content. Thought it might just take some time to get it applied, however, I'm still locked from premium content.

celest panther May 31, 2019, 7:24 PM

#

@white torrent Which platform are you playing on?

white torrent May 31, 2019, 7:25 PM

#

@Takarii XBox1

celest panther May 31, 2019, 7:26 PM

#

Make sure you redeemed the pass. Check the "My Items" tab in the store

white torrent May 31, 2019, 7:36 PM

#

Wow. Okay.

#

Thank you very much. I knew it was going to be something stupid simple.

magic pond May 31, 2019, 11:25 PM

#

Been trying to login to play on Xbox unsuccessfully several times today and still now. My brother who is also on the east coast is able to login. What can I do to fix this aside from reinstalling the game.

coarse junco Jun 1, 2019, 1:08 AM

#

@lilac bridge you can report ingame while spectating or when watching a replay with two clicks

lilac bridge Jun 1, 2019, 1:10 AM

#

@coarse junco I know this, but it doesn't work in user matches, that's why I write it here.

coarse junco Jun 1, 2019, 1:13 AM

#

you shouldn't need to register on the support page if you just want to report a player https://support.pubg.com/hc/en/requests/new?ticket_form_id=114093984654

lilac bridge Jun 1, 2019, 1:38 AM

#

@coarse junco I can not find the ID of the Steam player

coarse junco Jun 1, 2019, 1:38 AM

#

leave it empty or write "unknown" in

lilac bridge Jun 1, 2019, 1:40 AM

#

@coarse junco thank you!

#

👌 ]

grim palm Jun 1, 2019, 5:08 AM

#

!Rank

celest panther Jun 1, 2019, 6:23 AM

#

@lilac bridge Do not call out other players.

austere saddle Jun 1, 2019, 9:00 AM

#

Loot in Erangle is still not balanced i think, there are around a dozen of 2x scope in just 1 building and found no other scope at near by 5 apartments at school! I mean there were 3 DMRs and 1 Sniper, but just 2x everywhere is not a good loot without scope!

tough harbor Jun 1, 2019, 9:02 AM

#

you're not supposed to be fully geared up after looting in 1 location. the loot is still random, you might get the best kind of loot, or you just dont.

austere saddle Jun 1, 2019, 9:13 AM

#

Hmmm... i think i read the patch was about fixing the Erangle Loot?

celest panther Jun 1, 2019, 9:28 AM

#

It increased the amount

#

but that doesn't mean RNG is going to favor you every time

#

I had a string of seriously bad luck where I found nothing useful in 3 houses, conversely I've had games where I have found what I want in the same set

#

RNG is always going to be a factor, no matter how much things are increased

#

You can still be randomly dealt a bad card, and you can absolutely get that multiple times in a row because random is random

tough harbor Jun 1, 2019, 9:43 AM

#

you said you found 3 DMRs and 1 sniper, and that is in a single location. thats already an increased amount of loot compared to before

austere saddle Jun 1, 2019, 10:14 AM

#

Does damage to armour/helmet reflects in replay?

#

I mean how much damage does armour/helmet takes/pass on to player?

celest panther Jun 1, 2019, 10:16 AM

#

I can't remember exactly, but i think its 30%/40%/55%

#

same for helmets

night vine Jun 1, 2019, 10:39 AM

#

doesnt it depend on the weapon being used now?

distant fiber Jun 1, 2019, 11:15 AM

#

how do i find the invite link for this server?

night vine Jun 1, 2019, 11:24 AM

#

!invite @distant fiber

regal vaporBOT Jun 1, 2019, 11:24 AM

#

Invite URL for Discord: https://discord.gg/battlegrounds

distant fiber Jun 1, 2019, 1:15 PM

#

Thanks

unborn fiber Jun 1, 2019, 1:50 PM

#

I'm getting 2 fps and 1fps in game. someone help me?

sleek snow Jun 1, 2019, 2:10 PM

#

Buy a better pc dab

unborn fiber Jun 1, 2019, 2:24 PM

#

my specs are 32gb RAM, gtx 1060 6gb with 512gb ssd

tough harbor Jun 1, 2019, 2:25 PM

#

perhaps the game is using your integrated gpu instead of your 1060

viral monolith Jun 1, 2019, 2:28 PM

#

you shouldn't be getting 1-2 FPS at all yeah, something else is wrong. i can get well over 60 FPS at FHD with a 1060 on another rig

unborn fiber Jun 1, 2019, 2:32 PM

#

how do i change it to use my 1060 instead of my integrated gpu? and where can I check if its using the 1060

tough harbor Jun 1, 2019, 2:34 PM

#

nvidia control panel would be your best bet

viral monolith Jun 1, 2019, 2:37 PM

#

do you have an iGPU at all? is this a laptop or a desktop with an iGPU? you can download MSI afterburner and look at your 1060's GPU usage to see if it's in use

unborn fiber Jun 1, 2019, 2:40 PM

#

This is a laptop. MSI GS63VR 7RF. i just found the issue. the driver is not working properly.

hexed stone Jun 2, 2019, 3:22 AM

#

I decide to verify my game after not doing it or crashing for a while. the first game I play my game says something like "corrupt data. Please verify your files" and then i click ok and it closes. if its relevant i have a i5 6500, 8gigs of ddr4 2133 ram, a hard drive, and a 1050ti

wise heart Jun 2, 2019, 3:54 AM

#

are the pubg servers on maintanence?

sly rover Jun 2, 2019, 9:17 AM

#

is there a way to get live support on pubg lite

gray nova Jun 2, 2019, 9:32 AM

#

Guys may i ask? I'm new. Is it worth to buy pubg along with the survivor pass right now? Pls answer

celest panther Jun 2, 2019, 9:52 AM

#

It depends on the platform. On PC it ends in a couple of days, but on console it has well over 7 weeks to go

#

The decision is yours really

gray nova Jun 2, 2019, 11:16 AM

#

I play on pc

#

So when the survivor pass available again? If i only buy the game

#

I meant like, if i purchase the survivor pass i will get nothing from it right? Coz it would be end in very soon.

#

@celest panther

celest panther Jun 2, 2019, 11:31 AM

#

Chances are you won't manage to earn much in the time left

viral monolith Jun 2, 2019, 12:43 PM

#

when does the current season end?

charred ermine Jun 2, 2019, 1:33 PM

#

does pubg on EU work ? for me says cant connect to steam

quasi grove Jun 2, 2019, 1:33 PM

#

iy works

#

it*

nocturne agate Jun 2, 2019, 1:43 PM

#

since the last patch i have packet loss on so many servers.... its only in pubg... any1 has an idea?

vivid shuttle Jun 2, 2019, 2:17 PM

#

So is there a bug with the follow feature from the players stat page? It keeps saying error occurred when we add someone, but if you go to the search and invite someone, you can follow from there now problem. @ocean shard @viral monolith

viral monolith Jun 2, 2019, 5:52 PM

#

I banned pubg for nothing any mod help ?,

coarse junco Jun 2, 2019, 6:12 PM

#

!appeal

regal vaporBOT Jun 2, 2019, 6:12 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

hearty harness Jun 2, 2019, 8:22 PM

#

!pubgm

regal vaporBOT Jun 2, 2019, 8:22 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

harsh sequoia Jun 2, 2019, 9:17 PM

#

Friend of mine plays on PC and can't start the game all of a sudden. It instantly crashes and he never had this problem before. Verified game files, uninstalled and reinstalled. Still crashes. Any help would be great.

silver basalt Jun 2, 2019, 11:22 PM

#

Hiiii I was wondering if anyone wanted to join a gaming/social discord server! Dm me if you want to!

onyx vector Jun 2, 2019, 11:35 PM

#

Estou ao vivo na Twitch. Assista em twitch.tv/tudops4

wise heart Jun 3, 2019, 1:27 AM

#

are test servers down?

night vine Jun 3, 2019, 4:01 AM

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@wise heart nothing to test right now so they are down

wise heart Jun 3, 2019, 5:55 AM

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@night vine oh, well me and my friends like to play war mode together but we don't have enough people to do custom games on the live servers. it's really a bummer that you have to have 15 people to start a war mode on the live servers

night vine Jun 3, 2019, 5:59 AM

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you only need 8 to start a warmode game on the live servers @wise heart

wise heart Jun 3, 2019, 6:00 AM

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didn't know that. still I only have 4 people

tough harbor Jun 3, 2019, 8:41 AM

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This is a discord server for PUBG PC (Steam), Xbox and PS4 only.

warm girder Jun 3, 2019, 9:11 AM

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Is this pubg discord for mobile too?

celest panther Jun 3, 2019, 9:12 AM

#

!pubgm

regal vaporBOT Jun 3, 2019, 9:12 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith Jun 3, 2019, 11:46 AM

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hey can I get some help here? 😃

celest panther Jun 3, 2019, 11:50 AM

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You should state what you need help with, otherwise no one can help

viral monolith Jun 3, 2019, 12:10 PM

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Yesterday I got banned for due to unusual gameplay patterns I had like 14 kill I think it was the problem but I have 1000hour in the game and I never used any 3rd party program. Whats going to happen now? I have 9 hour left from my 'ban' .

night vine Jun 3, 2019, 12:17 PM

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!appeal

regal vaporBOT Jun 3, 2019, 12:17 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

worldly jasper Jun 3, 2019, 12:19 PM

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Cant access any EU servers keeps placing me in OC from south Africa any help to solve the issue ?

viral monolith Jun 3, 2019, 12:28 PM

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@night vine This isnt answer to my question. Inever said I feel incorrectly the ban or not I know what to do if I feel that. I just want to know whats going to happen after the this ban, if someone finally can answer this question maybe I can rate the support. Thanks.

spring iris Jun 3, 2019, 12:50 PM

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@celest panther Is there a official server PUBG LITE ?

celest panther Jun 3, 2019, 12:50 PM

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Not that I'm aware of currently

spring iris Jun 3, 2019, 12:50 PM

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Ah ok thanks

viral monolith Jun 3, 2019, 2:00 PM

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@celest panther Thanks your help mate:)

lost reef Jun 3, 2019, 5:18 PM

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Need some help,Bought a Corsair K95 keyboard
I’m trying to use my G keys for grenades , smokes, mollies , when I go to settings to bind the keys they do not register? Anyone know of a workaround?

celest panther Jun 3, 2019, 5:24 PM

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The G keys need to be assigned to a button first

#

Unlike some keyboards, the G keys themselves don't have a fixed button reference

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Go into CUE, pull up the keyboard and tell the G key to push a different button - Say one of the F keys along the top.

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I had a similar issue when trying to bind my Corsair Scimitar mouse thumb buttons to different actionbar buttons in WoW.

lost reef Jun 3, 2019, 5:55 PM

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U da man

jade crater Jun 3, 2019, 6:33 PM

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Sir my account is ban parmanently but I dont use any hacking tools..help me sir

coarse junco Jun 3, 2019, 7:11 PM

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!appeal

regal vaporBOT Jun 3, 2019, 7:11 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

pastel crow Jun 3, 2019, 9:15 PM

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Hi, does anyone know if there is a fix for the game crashing in War mode? Seems to happen everytime we start one :/

viral monolith Jun 4, 2019, 12:30 AM

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can somone teach me how to play this game

fierce rain Jun 4, 2019, 12:31 AM

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you just gotta play lol

viral monolith Jun 4, 2019, 12:31 AM

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its not that simple

fierce rain Jun 4, 2019, 12:31 AM

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PC or XB ?

viral monolith Jun 4, 2019, 12:32 AM

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PC

fierce rain Jun 4, 2019, 12:32 AM

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https://www.youtube.com/watch?v=JoadRyVIcTI

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I'm an XB player, but this might be helpful ^

viral monolith Jun 4, 2019, 12:33 AM

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okay thx

fierce rain Jun 4, 2019, 12:34 AM

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https://tenor.com/view/akward-sadie-welcome-gif-7254670

analog bear Jun 4, 2019, 12:44 AM

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anybody know a fix for the friends list i cant follow or unfollow anyone

restive magnet Jun 4, 2019, 3:56 AM

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anyone knows when next season is coming?

viral monolith Jun 4, 2019, 5:08 AM

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Sir my account is banned
name: evankormelius
reason for ban: violating regulations

marble oriole Jun 4, 2019, 9:51 AM

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Anyone know why it wont let me follow anyone?

stone heart Jun 4, 2019, 11:54 AM

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!appeal @viral monolith

regal vaporBOT Jun 4, 2019, 11:54 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

quick chasm Jun 4, 2019, 2:44 PM

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@marble oriole Hey Hunter, I've reported this to the team, it seems to be not working as intended

viral monolith Jun 4, 2019, 3:58 PM

#

@vague prairie English only here

#

!lang

regal vaporBOT Jun 4, 2019, 3:58 PM

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Please use English in this channel, thanks!

celest panther Jun 4, 2019, 4:07 PM

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@vague prairie You need to use english in this chat please.

severe obsidian Jun 4, 2019, 5:55 PM

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can i run pubg on Intel Core i3-4130 @meager prism40Ghz Ram: 8 Gb DDR3 Gtx960 4Gb HHD 500 Gb

idle tree Jun 4, 2019, 7:16 PM

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@severe obsidian You're just short of minimum specs (CPU is worse), but yeah - should be able to

severe obsidian Jun 4, 2019, 7:17 PM

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ok ty

zealous rain Jun 4, 2019, 11:22 PM

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WHY TF DO MY HITS NOT FUCKING REGISTER

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sr caps

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over the 20 time i shoot some one see blood but hes took no damage

plush birch Jun 5, 2019, 12:31 AM

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alguien que me de buenas settings

patent minnow Jun 5, 2019, 1:13 AM

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Just updated, can't connect to servers now

#

any help appreciated

fierce rain Jun 5, 2019, 1:20 AM

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pc?

patent minnow Jun 5, 2019, 1:52 AM

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yes

heavy hull Jun 5, 2019, 1:58 AM

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Hey, do you know if Pubg and Discord is having problems working together? i bought a new pc two weeks ago. I'm getting stuttering on pubg while gaming, Discord+pubg is Open only. And i have a i9 32 Gb ram and a ASUS GeForce RTX 2080 Ti 11GB TURBO (TURBO-RTX2080TI-11G) Is there a fix? Fps is still at 180+ but it's like stutter lag.

patent minnow Jun 5, 2019, 2:44 AM

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Discord IS CPU intensive, but I'm almost 100% positive Discord isnt causing that stuttering, because I have a 1070 and an i5 8700k and I have much more things running with discord and pubg, with no stuttering.

#

are you recording?

viral plover Jun 5, 2019, 2:58 AM

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there is no i5 8700k

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i5-8600k.. or i7-8700k... there should be no stutter with either CPUs...

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@heavy hull check your thermals. and update all drivers.. bios.. and what not... you should have no stutters. im on a i7-8700k / 1080ti / 16 gb ram @amber geode00mhz and i have no problems.

heavy hull Jun 5, 2019, 3:07 AM

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Not recordinh just gaming I bet there's something I've missed.

patent minnow Jun 5, 2019, 4:55 AM

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Probably just pubg being badly optimized,

bronze briar Jun 5, 2019, 5:21 AM

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is maintanance break is over ?

last wolf Jun 5, 2019, 5:27 AM

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nope

desert terrace Jun 5, 2019, 6:13 AM

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Lol who spends the money on a 2080ti and gets a turbo😂😂😂😂

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It's like buying a base model mustang

viral monolith Jun 5, 2019, 6:38 AM

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@heavy hull
-disable fullscreen optimization.
-discord overlay may cause stutter.
-set to max fps (no limitation)

acoustic yoke Jun 5, 2019, 11:16 AM

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You know what pubg is so many toxic players if you good you are hacker report if you are bad play you are nob what ta fck report hahahahaha you got band without reason hahahahaha

obsidian spear Jun 5, 2019, 11:21 AM

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When does PC get their season 3 rewards?

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I grinded out to 6k sp to hit the deadline last night, and no rewards yet.

covert prawn Jun 5, 2019, 12:18 PM

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@obsidian spear You will get it before the end of this season

sick cargo Jun 5, 2019, 2:29 PM

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Hey everyone, I woke up this morning after last nights update to find my account with a permanent ban. I have never hacked, cheated, or used any kind of program. The dont even specify why, and keep sending me automated messages. I dont know what to do

idle tree Jun 5, 2019, 3:22 PM

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!appeal @sick cargo

regal vaporBOT Jun 5, 2019, 3:22 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

idle tree Jun 5, 2019, 3:22 PM

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We don't handle bans in this discord. Please raise a support ticket, they'll deal with it :)

sick cargo Jun 5, 2019, 3:26 PM

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I did and they told me it couldn’t be reversed. That’s why I came here. After 3 automated messages saying it couldn’t be reversed I kept sending them and they finally unbanned. Phew, that really sucked. Still sucks I couldn’t play with the squad today and now I’m at work. They said it could take 24-48 hours to unban, but hopefully not. Over all I’m happy with the support and resolution. I’m happy to keep my name, content and game! Thank you!

idle tree Jun 5, 2019, 4:02 PM

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Well we cannot do anything about that. Support have the final word.

undone token Jun 5, 2019, 6:23 PM

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HOW DO i GO INTO SPEC MODE?

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Sorry, caps.

idle tree Jun 5, 2019, 6:29 PM

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wut? @undone token

stoic grove Jun 5, 2019, 7:03 PM

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please help me with lag spike

#

all of my other games have no problem

idle tree Jun 5, 2019, 7:27 PM

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!ts

regal vaporBOT Jun 5, 2019, 7:27 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

idle tree Jun 5, 2019, 7:27 PM

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try some of the steps in this guide :) @stoic grove

rain ledge Jun 5, 2019, 7:43 PM

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i need help how i can uninstall pubg?

covert prawn Jun 5, 2019, 7:53 PM

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Umm

#

U got windows?

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Or doors

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@rain ledge

candid wave Jun 6, 2019, 12:30 AM

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Why o Why is my PS4 rubberbanding the past 2 days? My internet speed is the same as always. PS4 is all updated. Ugh

storm moat Jun 6, 2019, 1:08 AM

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hello! how test(or apply) for trainee or other pubg online activities on pubg corp (or other representative), thanks!

azure jasper Jun 6, 2019, 1:25 AM

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havent had any issues on PS4

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maybe try reinstalling? Thats helped me in the past

night vine Jun 6, 2019, 1:25 AM

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!jobs @storm moat

regal vaporBOT Jun 6, 2019, 1:25 AM

#

Want to work at PUBG Corp? We have multiple job openings, you can view the details on our website.

https://careers.pubg.com

PUBG Careers

Our success comes from our unique and diverse team, united by our refusal to settle for nothing less than a chicken dinner feast. Are you ready to drop in?

azure jasper Jun 6, 2019, 1:25 AM

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also, just cause your speed is fast doesn't mean its stable...I'd do a test on the internet

pliant snow Jun 6, 2019, 1:44 AM

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alguem pode me ajudar

covert prawn Jun 6, 2019, 7:11 AM

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Can I play together with a Xbox teammate?

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( being a pc player )

celest panther Jun 6, 2019, 7:12 AM

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@covert prawn Not currently, and most likely not in the future either

#

There is potential for Xbox and PS4 players to crossplay in the future, but there are no public plans to allow that at present.

covert prawn Jun 6, 2019, 7:13 AM

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oof

celest panther Jun 6, 2019, 7:13 AM

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(and no information on IF it will happen either)

covert prawn Jun 6, 2019, 7:13 AM

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that is shit

celest panther Jun 6, 2019, 7:14 AM

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Its a good thing for the console players. Mouse and keyboard users would obliterate them

covert prawn Jun 6, 2019, 7:15 AM

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true

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Unless they play against me

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-noob-

cloud finch Jun 6, 2019, 7:16 AM

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Does anyone know how to fix the "An Error Occurred" thing when trying to follow someone?

stable plaza Jun 6, 2019, 7:16 AM

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in Middle East in Kuwait I can not play in servers of Europe and I suffer from this problem of months I hope I want a solution I will be tired of this problem and sometimes enter me European and regrets the lack of players in Asia What is stupid

ID : Nasser_6667

covert prawn Jun 6, 2019, 7:16 AM

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@cloud finch I think everyone has that, when u want to follow someone, search their name, and click follow.

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So ur not able to follow someone by the recent plays, only when searching

cloud finch Jun 6, 2019, 7:17 AM

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@covert prawn Thanks for the fix 😃

viral monolith Jun 6, 2019, 7:17 AM

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How'd u change u name @covert prawn

covert prawn Jun 6, 2019, 7:18 AM

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In discord? Go to ur settings, and change name

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Settings > User > change > and then ur name

vapid sail Jun 6, 2019, 10:57 AM

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I was banned help I don `t know that it is forbidden I only used to optimize the game because it hangs on my phone id5100419930

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Please help

night vine Jun 6, 2019, 10:58 AM

#

!pubgm

regal vaporBOT Jun 6, 2019, 10:58 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

narrow apex Jun 6, 2019, 12:30 PM

#

why is pubg mainscreen so laggy today...

gentle sleet Jun 6, 2019, 3:06 PM

#

hey plz ban this guy in our channel he is constant earraping

#

NVM he left

sturdy bramble Jun 6, 2019, 4:39 PM

#

hi
hello do you have no voices in the game in pubg?

#

@halcyon spruce

severe trellis Jun 7, 2019, 6:57 AM

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The support site for reporting is really lacking information and no wonder only half have found the page with the information useful

#

How do I go around and report someone with video evidence? Creating support ticket and sending clips below 20MB size, or upload it to youtube and pass the link in the description...? in-game report clearly didn't get this guy banned, so I am taking extra time to ensure he's dealt with

idle tree Jun 7, 2019, 7:05 AM

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If your video is too big to fit within the Support Tickets 20MB limit, then please just link the YouTube/Streamable/Other link within the Support Ticket.

severe trellis Jun 7, 2019, 7:05 AM

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Gotcha. Thank you

idle tree Jun 7, 2019, 7:07 AM

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Is gucci. If there's anything i could be of help with, don't hesitate to ask.

severe trellis Jun 7, 2019, 7:17 AM

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Thanks! A whole day has passed with this guy cheating and he's still not banned, which is sad. So I am thinking direct report with evidence will help to deal with the guy, as I'm assuming the in-game report review did not help the reviewers

idle tree Jun 7, 2019, 7:17 AM

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Yeah, sometimes they can slip-by unnoticed

#

But rest assured, if they are cheating - they will be dealt with appropriately

severe trellis Jun 7, 2019, 7:19 AM

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How long does it take to get a reply with an update? I am not eager or anything, I just want to know if I'll get some sort of feedback from the report if he's either dealt with or he's not guilty

idle tree Jun 7, 2019, 7:20 AM

#

Normally within 24-48 hours a support-team member will follow up, depends when the support team are in-office though

severe trellis Jun 7, 2019, 7:21 AM

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Yeah, weekend is right by the corner PanHappy

idle tree Jun 7, 2019, 7:22 AM

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Just a waiting game. It will be chased up though, as all tickets are handled

severe trellis Jun 7, 2019, 7:23 AM

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Alright! Reason why I am asking is because I did a report around a year and a half ago or so, but I never got a follow-up, so it's good to see that the system has changed a bit now

median skiff Jun 7, 2019, 9:00 AM

#

Hi. New erangel in test server or what ? anyone know it ?

idle tree Jun 7, 2019, 9:12 AM

#

It currently is on the test servers, yes. Though only PUBG partners are able to create custom games for it. @median skiff. You can join these custom games if you wish, though some of them are password protected (i.e only their followers/subscribers can get the password) and others are open

azure pollen Jun 7, 2019, 11:11 AM

#

https://www.youtube.com/watch?v=WEYAJMlyil8&t=44s

covert prawn Jun 7, 2019, 11:55 AM

#

Somehow my PUBG takes almost a minute to load into the match, and after jumping it takes around 30 seconds to load the houses in & weapons.
I've got a AMD Ryzen 5, 64gb RAM and Nvidia GeForce , so I don't know why it's acting like that :?

celest panther Jun 7, 2019, 11:58 AM

#

HDD or SSD?

restive magnet Jun 7, 2019, 1:00 PM

#

Can somebody tell me in PUBG test server i dont see start button and any options

#

why?

idle tree Jun 7, 2019, 1:08 PM

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Because currently only Custom Matches hosted by PUBG Partners are allowed.

restive magnet Jun 7, 2019, 1:08 PM

#

when it will be avilable?

idle tree Jun 7, 2019, 1:09 PM

#

The 8th, as per the link in the latest tweet over in #📝│patch-notes

celest panther Jun 7, 2019, 1:13 PM

#

You can join any already hosted custom match right now though

idle tree Jun 7, 2019, 1:13 PM

#

Yup

#

@celest panther Mans relentless... ahaha

covert prawn Jun 7, 2019, 1:17 PM

#

@celest panther HDD

celest panther Jun 7, 2019, 1:17 PM

#

Thats most likely the reason then

covert prawn Jun 7, 2019, 1:18 PM

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Oooff

celest panther Jun 7, 2019, 1:18 PM

#

Loading is pulling data from your data storage, if thats the slowest point then thats most likely the cause

covert prawn Jun 7, 2019, 1:18 PM

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That 80€ made the difference :/

celest panther Jun 7, 2019, 1:18 PM

#

Also, make sure your RAM is seated correctly incase some of it isn't being recognised as that can also be a factor.

restive magnet Jun 7, 2019, 1:21 PM

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@celest panther im busy right now but when it will be avilable to play normally?

celest panther Jun 7, 2019, 1:21 PM

#

Not quite sure what you mean by normally

#

This test will be via custom games only, but from Saturday at 8pm PDT all players can host lobbies.

#

The "normal" matchmaking is not part of this test phase