#🤝│community-troubleshooting | PUBG: Battlegrounds | Page 146

jaunty quiver Mar 28, 2019, 3:36 PM

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So... I'm stuck in Matchmaking with my buddy since the update

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We aren't getting into a single game at all..

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Anyone has a fix?

lusty garden Mar 28, 2019, 4:19 PM

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Same thing here.

weary warren Mar 28, 2019, 4:46 PM

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@wintry depot We never made an announcement that it would be useable again.

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It was blocked because of updated features which gave players an unfair in-game advantage.

lament depot Mar 28, 2019, 5:06 PM

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i hate and unplayable and unhearable enemy new sounds

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packback is sucks

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fix it:(

near geyser Mar 28, 2019, 5:58 PM

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some one can kick the boy with us

solemn prairie Mar 28, 2019, 8:27 PM

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Why don't i see all the unused Coupon's that i earned "payed" for last season???

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i had some left, i could have used some of them but i thought hey, i save them for next round!!!!!!!

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cheating bastards! i payed money + i worked for them and now you have taken them away from me!!!

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how can you live with your self BLUEHOLE! you are stealing!

celest panther Mar 28, 2019, 8:31 PM

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The coupons were given away as part of the leveling up process.

solemn prairie Mar 28, 2019, 8:31 PM

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and i worked hard for leveling

celest panther Mar 28, 2019, 8:31 PM

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It was never said that they would remain after the event was ended, however there were several posts that said they expired at the end

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https://forums.pubg.com/topic/326171-coupons-usable-after-end-date-of-pass/?tab=comments#comment-1193861

solemn prairie Mar 28, 2019, 8:33 PM

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it should be mentioned at the page where you buy the season pass... otherwhise it's like stealing...

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you sit everyday "working" to get them coupon's and by the start of a new season they just take them away... it's like comming to you every new month and say hey i have to take all the money that you did'nt use last month!!!!

supple vigil Mar 28, 2019, 8:36 PM

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Read the fine print would apply to this

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Like any mmo - not all items are permanent- and they mentioned it a lot

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They even extended the period where you could collect missions and coupons by like a week to two

celest panther Mar 28, 2019, 8:37 PM

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Unfortunately it was commuinicated that they would expire.

solemn prairie Mar 28, 2019, 8:40 PM

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did'nt see it anywhere.... how small was the text...

celest panther Mar 28, 2019, 8:42 PM

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conversely, can you show me where it says they would remain?

solemn prairie Mar 28, 2019, 8:43 PM

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can you do that with your bank account?

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or else i can just take away the rest of your hard earned money every new month if you have not spend them last month...

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you are paying! money! to be able to get good amount of coupon's so that is just a waste huh?

celest panther Mar 28, 2019, 8:45 PM

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It was a digital currency for use during the event pass.

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At the end of the pass it expired.

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I understand you don't like this, but that is the situation

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The same will likely be true at the end of this current one.

solemn prairie Mar 28, 2019, 8:46 PM

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so why don't they also take away all the other progress stuff i earned?

celest panther Mar 28, 2019, 8:47 PM

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Which other stuff?

solemn prairie Mar 28, 2019, 8:50 PM

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all the other stuff you earn during progress in season

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skins

celest panther Mar 28, 2019, 8:50 PM

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They were specifically noted as things you would keep.

plush osprey Mar 29, 2019, 1:00 AM

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hey if i find an invisible barrier

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where dso i report that?

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its on vikindi

lusty grotto Mar 29, 2019, 2:04 AM

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So in the beginner missions the first one, you have to complete in TPP. tried multiple times in FPP(that's what i play), and had to switch over to complete it.

night vine Mar 29, 2019, 3:22 AM

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and news on skin trade ups coming back?

raven wyvern Mar 29, 2019, 4:07 AM

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trying to update the game and keep getting fail after about half way through the update.. attempted to clear the steam cache and still getting error

desert raft Mar 29, 2019, 4:36 AM

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Will an I-5 8500h GTX 1050ti 4gb RAM run pubg? (Laptop)

night vine Mar 29, 2019, 4:41 AM

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@desert raft according to the minimum requirements on steam it should be able to run it

stone badge Mar 29, 2019, 6:01 AM

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hey i need help. im in india and we do not have dedicated server for india when ever i play i get a lot of d sync and and sometimes i hit many bullets in the head but when i see there health its full. ii get 60 ping please fix thease network problems in india PUBG

errant thorn Mar 29, 2019, 7:01 AM

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does ragnotech is good for pubg and potato pc?

faint canyon Mar 29, 2019, 8:44 AM

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hello my account was hacked and that day that hacker played pubg i think and got me ban for 1day on 26 and now it show permnt banned by game dev i did not play the game since like 3months i was trying to get SSD but got hacked for one day and all this happen what i can do help thanks

celest panther Mar 29, 2019, 8:45 AM

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@faint canyon We cannot assist you with bans on Discord. If you wish to appeal the ban, please visit the link below

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!appeal

regal vaporBOT Mar 29, 2019, 8:45 AM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

faint canyon Mar 29, 2019, 8:45 AM

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was looking for link like that searched on web but none

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thanks so much

fossil ether Mar 29, 2019, 9:09 AM

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the achievement play a solo match using the Quick join option bugged?

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tried multiple times but it just doesnt get counted

celest panther Mar 29, 2019, 9:10 AM

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It appears to be only triggering in TPP right now. The team are aware

fossil ether Mar 29, 2019, 9:11 AM

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ahh oke thanks

viral monolith Mar 29, 2019, 11:33 AM

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Hey @regal vapor my account was banned Not opening im send too much mails And Submit My Problem

celest panther Mar 29, 2019, 11:36 AM

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We can't do anything about bans on this discord.

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If you feel it was incorrectly applied, please appeal it at the link below

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!appeal

regal vaporBOT Mar 29, 2019, 11:36 AM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

viral monolith Mar 29, 2019, 11:38 AM

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@celest panther what i doing with this link I already Submit To many Times No one help me

celest panther Mar 29, 2019, 11:39 AM

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If you have already submitted a ticket you need to wait for a reply.

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Multiple tickets won't speed that up

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If you have not yet received a response, please be patient.

viral monolith Mar 29, 2019, 11:41 AM

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@celest panther i got A mail

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Hello Survivor,

Thank you for writing to PUBG Support.

I can see that you are referring to the PUBG Mobile Version. This version of the game is handled by Tencent. For any questions or issues related to PUBG mobile, you need to get in touch with Tencent Support.

Please go through the in-game help section

Tap the settings icon in the top right corner of the lobby screen
On the bottom left there is an icon to contact Customer Support

If you don't have the game installed yet, you can check for notices via their community channels below.

https://www.facebook.com/PUBGmobile/
https://twitter.com/PUBGMobile

For inquiries please submit an email to the following address:

PUBGMOBILE_CS@tencentgames.com

If you have any other inquiries related to the game, don't hesitate to ask. Keep surviving!

PLAYERUNKNOWN'S BATTLEGROUNDS

NOT JUST A GAME, THIS IS BATTLE ROYALE

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This

celest panther Mar 29, 2019, 11:41 AM

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Right, so this is not the PUBG Mobile server

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There is absolutely nothing we can do with respect to that

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Please follow the instructions you were given in your reply.

viral monolith Mar 29, 2019, 11:42 AM

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I already Follow This Instruction

celest panther Mar 29, 2019, 11:42 AM

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PUBG Mobile is operated and developed by Tencent, an entirely different company

viral monolith Mar 29, 2019, 11:42 AM

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not working

celest panther Mar 29, 2019, 11:42 AM

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We have absolutely nothing to do with that version here.

viral monolith Mar 29, 2019, 11:43 AM

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Someone Said Me Contact to Discord pubg Mobile Server

celest panther Mar 29, 2019, 11:43 AM

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This is not that server

viral monolith Mar 29, 2019, 11:43 AM

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thats The Reason why i come here

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but this is discord

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i got this Channel Link on google

celest panther Mar 29, 2019, 11:44 AM

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I'm sure you did, but that doesn't mean it was the correct one.

viral monolith Mar 29, 2019, 11:45 AM

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i send You In your Personal Message
. My Problem

celest panther Mar 29, 2019, 11:45 AM

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You need to locate the correct discord.

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I do not have a link for it, so you will need to search yourself

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This is the limit at which I can offer assistance.

viral monolith Mar 29, 2019, 11:46 AM

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ok check Your personal Messages

urban spruce Mar 29, 2019, 1:03 PM

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ok man

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hi

patent parrot Mar 29, 2019, 1:14 PM

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I cant find a fpp game, it has a question mark for wait time, and 0 for players in queue. Is this normal?

ashen vortex Mar 29, 2019, 1:36 PM

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hey whats app with Q?

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anyone can help me?

supple vigil Mar 29, 2019, 1:39 PM

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Sounds like mobile?

ashen vortex Mar 29, 2019, 2:05 PM

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please someone fix servers

celest panther Mar 29, 2019, 2:06 PM

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Can you please be more specific about what you would like fixing @ashen vortex

ashen vortex Mar 29, 2019, 2:06 PM

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just my ping so high and that only in pubg

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in other games its good

celest panther Mar 29, 2019, 2:07 PM

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Which region are you playing from and which region is the game matching you to when you get a game?

ashen vortex Mar 29, 2019, 2:07 PM

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im from eu and playing in eu servers

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my normal ping is around 70 now its 200 -300 with packet lose

celest panther Mar 29, 2019, 2:08 PM

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Can you be more specific about what pings you are getting and which country you are playing from? Also, some details about your internet connection and system specs would be helpful.

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Experiencing a change like that suggests there is an issue with your connection, not specifically the servers.

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it could be at your end, it could be your ISP, or it could be due to the route the connection is taking.

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there are a number of factors that could be causing it.

supple nacelle Mar 29, 2019, 2:53 PM

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we need some shock absorbers on the 2 wheel bike. It just flips for no reason on console because the ground doesnt render fast enough to show small hop ups. i

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the front wheel seems to lift correction byut then the backwheel seems to send you over the handle bars

celest panther Mar 29, 2019, 2:56 PM

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I experience no issues with it on console myself. Perhaps its more of a user related issue?

tawdry vale Mar 29, 2019, 5:36 PM

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I am having an issue with a mission not completing. can I have a admin DM me pls

supple vigil Mar 29, 2019, 5:57 PM

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If it’s quick join that’s only in TPP

regal saddle Mar 29, 2019, 5:58 PM

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Thanks PUBG I was playing with 55-70 FPS before update. Now my FPS is 45-50 for sanhok. Vikendi is 35-40 FPS and Erangel's have lot of FPS drop.

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By the way my GPU is GT-960M

supple vigil Mar 29, 2019, 5:59 PM

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That is the min req lol

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Make sure your optimizing your settings

regal saddle Mar 29, 2019, 6:00 PM

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My al settings are low mate

supple vigil Mar 29, 2019, 6:01 PM

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All low is just forcing your cpu to do all the work

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That is not optimized mate

regal saddle Mar 29, 2019, 6:01 PM

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What i need to do

zealous rain Mar 29, 2019, 6:01 PM

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If you guys can look into this i normal get 90-130fps wen i get shoot and it hits me i get a lag spike to 15fps for .2 seconds and i feel like that docent just happen to me
i tried putting a cap at 70fps and see if my graphics card dosent push all the way to 120fps if it still dose it and it dose

regal saddle Mar 29, 2019, 6:02 PM

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My monitor is 60hz, so i don't want more than 60 FPS lol

supple vigil Mar 29, 2019, 6:02 PM

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You need to play with your settings - go to like training grounds and mess with em there + plus there are a few articles about optimizing outside of pubg

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GeForce changes etc.

zealous rain Mar 29, 2019, 6:02 PM

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what your specs

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tempest

regal saddle Mar 29, 2019, 6:04 PM

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Specs?

supple vigil Mar 29, 2019, 6:05 PM

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Gpu/cpu/ram HDD/SSD etc.

regal saddle Mar 29, 2019, 6:16 PM

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GT-960M
i7 6700HQ
8GB RAM 2133Mhz
HDD

glacial lantern Mar 29, 2019, 7:17 PM

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Radeon RX 550
Intel Core 7200
6GB RAM

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Can i start PUBG On this PC?

celest panther Mar 29, 2019, 7:20 PM

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Your system comes in under the minimum specs

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It might run, but results won't be ideal.

glacial lantern Mar 29, 2019, 7:21 PM

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fps?

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30-40?

frosty torrent Mar 29, 2019, 7:25 PM

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YTHTH

zealous rain Mar 29, 2019, 7:58 PM

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@celest panther

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do you have any fix about my situation are if your going to push it over to devs

celest panther Mar 29, 2019, 7:59 PM

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That sounds very much like a driver related issue

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It won't be limited to just pubg.

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Only suggestion I can make is to try different versions of your GFX drivers

zealous rain Mar 29, 2019, 8:01 PM

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can you justify were i can find that

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and what GFX stands for

celest panther Mar 29, 2019, 8:03 PM

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Justify?

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Graphics card drivers

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And you will find them on the website of the company that made the card

zealous rain Mar 29, 2019, 8:03 PM

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like how do i do it

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ok

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how do i know which one i can use

celest panther Mar 29, 2019, 8:04 PM

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Go to their website and put your information in

dark galleon Mar 29, 2019, 11:06 PM

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Anyone else on PC having an issue where the game just opens to a black screen getting 3500 fps and not loading in after the update?

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nevermind lol'

summer girder Mar 30, 2019, 3:12 AM

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What is Google play purchase data roll back error.
My friend get these error while opening pubg

supple vigil Mar 30, 2019, 3:16 AM

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!pubgm

regal vaporBOT Mar 30, 2019, 3:16 AM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

wet salmon Mar 30, 2019, 9:04 AM

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I was just banned from PUBG after not playing for months, it would appear that somebody from Russia (shock) was using my account, my Steam account has been made secured by changing password ect....... How do i go about getting myself un-banned from PUBG? Steam ID- Sedona87

tough harbor Mar 30, 2019, 9:05 AM

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!appeal

regal vaporBOT Mar 30, 2019, 9:05 AM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

stone heart Mar 30, 2019, 9:58 AM

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@wet salmon Get yourself steam guard set-up as well. It only requires an app on your phone, and will most likely protect your account forever.

wet salmon Mar 30, 2019, 9:59 AM

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Will do, thanks for the advice 😃

steep inlet Mar 30, 2019, 12:20 PM

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I didn't got my royal pass after the UC glitch solved

celest panther Mar 30, 2019, 12:21 PM

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!pubgm

regal vaporBOT Mar 30, 2019, 12:21 PM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith Mar 30, 2019, 12:25 PM

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why

celest panther Mar 30, 2019, 12:25 PM

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why what?

random oxide Mar 30, 2019, 12:31 PM

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Umm i got banned in pubg for no reason , why ?

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my steam profile https://steamcommunity.com/id/JadTheAssasin/

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i didn't open pubg for 3 months and i got banned about 3 weeks ago why ?

tough harbor Mar 30, 2019, 12:32 PM

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!appeal

regal vaporBOT Mar 30, 2019, 12:32 PM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

craggy vector Mar 30, 2019, 1:08 PM

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can i ask a pubg lite related question here?

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since i cant open the launcher since i dont have api-ms-win-crt-stdio-l1-1-0.dll

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despite having it on my laptop

untold shoal Mar 30, 2019, 1:33 PM

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why does my game freeze after every game

idle tree Mar 30, 2019, 1:35 PM

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!ts

regal vaporBOT Mar 30, 2019, 1:35 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

idle tree Mar 30, 2019, 1:36 PM

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@untold shoal Try some of the troubleshooting steps in that thread, see if the situation improves at all

untold shoal Mar 30, 2019, 1:37 PM

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okay thx

mental wren Mar 30, 2019, 1:54 PM

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GUYS, my mic is not working in game!! any idea

cosmic fractal Mar 30, 2019, 1:58 PM

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I got banned and I hadn't played the game in 4 months. I try to log in to get my PUBG nickname and I am unable to get that to submit a ticket. Does anyone know how I can find the PUBG nickname without logging into the game? Or does anyone know how I can go about getting my ban removed?

coarse junco Mar 30, 2019, 1:59 PM

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!appeal

regal vaporBOT Mar 30, 2019, 1:59 PM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

cosmic fractal Mar 30, 2019, 1:59 PM

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@coarse junco but you need the PUBG nickname, which I cannot get because I cannot log into the game

coarse junco Mar 30, 2019, 2:00 PM

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do you have any screenshots/videos?

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the playername is displayed below the health bar

cosmic fractal Mar 30, 2019, 2:22 PM

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Yeah, I just looked through 2 years of discord posts and I never sent a screenshot with my name on it.

celest panther Mar 30, 2019, 2:24 PM

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Add to your ticket that you are unsure what the username is

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and place in the required field "unknown"

dark galleon Mar 30, 2019, 2:25 PM

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Anyone else having trouble getting the first beginner mission of quick join solo? just says play one and ive played 3 and no dice

cosmic fractal Mar 30, 2019, 2:38 PM

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Thank you!

tough harbor Mar 30, 2019, 3:12 PM

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not the place to ask

empty kindle Mar 30, 2019, 3:16 PM

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helo

craggy vector Mar 30, 2019, 3:27 PM

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Mind if i ask my question again?

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Since i got no answers

hidden dust Mar 30, 2019, 6:53 PM

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@dark galleon try tpp. you also don't need to play the match, only queue for it. Same with the training map one

plush osprey Mar 30, 2019, 8:45 PM

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is there a revive glitch with this new patch?

gritty compass Mar 30, 2019, 8:45 PM

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i dont think so

plush osprey Mar 30, 2019, 8:45 PM

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anytime i try to revive my teammtaes it goes down to 9.6 then keeps resetting to 10.0 and over and over and over

gritty compass Mar 30, 2019, 8:45 PM

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wtf

plush osprey Mar 30, 2019, 8:45 PM

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when im holding it

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right

gritty compass Mar 30, 2019, 8:45 PM

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idk try toggle

plush osprey Mar 30, 2019, 8:46 PM

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this has happened before and its stopped here and there

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but

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wheres the toggle option?

gritty compass Mar 30, 2019, 8:47 PM

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probably in settings

plush osprey Mar 30, 2019, 8:47 PM

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theres no option for it

hidden dust Mar 30, 2019, 8:52 PM

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You don't need to hold it anyways, its already a toggle

gritty compass Mar 30, 2019, 9:06 PM

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thats how ive always had it...

midnight halo Mar 31, 2019, 9:06 AM

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why does my PUBG always crash when I jump PiaNan for the first time??

idle tree Mar 31, 2019, 10:37 AM

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Interesting, try some of the troubleshooting steps in this link @midnight halo :

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!ts

regal vaporBOT Mar 31, 2019, 10:37 AM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

viral monolith Mar 31, 2019, 12:30 PM

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Why can’t I buy the pass for ps4

austere saddle Mar 31, 2019, 12:44 PM

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Can't finish the Beginner Mission 1,"Play solo match using quick join option"

wise burrow Mar 31, 2019, 12:44 PM

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Which ine

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One

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BN

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@austere saddle that means you have to go to the game modes and choose the mode quick join and play a solo match in that game mode

tough harbor Mar 31, 2019, 12:45 PM

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@austere saddle theres a minor bug causing only TPP to work for that mission

coarse junco Mar 31, 2019, 12:56 PM

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@tough harbor has that been reported to the team?

tough harbor Mar 31, 2019, 12:57 PM

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i'd assume so. i got to know it from Takarii

coarse junco Mar 31, 2019, 12:57 PM

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ok

viral monolith Mar 31, 2019, 1:18 PM

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The premium on ps4

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Vikendi

celest panther Mar 31, 2019, 2:25 PM

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@coarse junco Yea, they are aware xul

coarse junco Mar 31, 2019, 2:25 PM

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ok

clear flint Mar 31, 2019, 4:23 PM

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help my plas

tough harbor Mar 31, 2019, 4:30 PM

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how can we help @clear flint ?

clear flint Mar 31, 2019, 4:40 PM

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give me contributor @tough harbor

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pubgrip

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give me

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give me @tough harbor

tough harbor Mar 31, 2019, 4:43 PM

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it is not up to me. you shouldnt be asking for it. and this is a #🤝│community-troubleshooting channel, where we offer assistance to those in need regarding the game. and you clearly dont require one.

stray linden Mar 31, 2019, 4:44 PM

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#🤝│community-troubleshooting Change nickname

glacial sky Mar 31, 2019, 4:45 PM

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@tough harbor How do I change nnickname?

tough harbor Mar 31, 2019, 4:48 PM

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ping any available Moderators and state your new name

wind hawk Mar 31, 2019, 5:33 PM

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@celest panther please change name to I_am_Aegis

coarse junco Mar 31, 2019, 5:33 PM

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done @wind hawk

wind hawk Mar 31, 2019, 5:34 PM

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@coarse junco TY

wintry depot Mar 31, 2019, 5:34 PM

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whos dumbass idea was it to say "hey lets put holo sights on a pistol" like no... tthats not okay

celest panther Mar 31, 2019, 6:00 PM

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Why not?

wintry depot Mar 31, 2019, 6:02 PM

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it honestly looks fucking dumb, like the most pointless thing anyone could have imagined, just like the vector ammo, not a solid 20 but instead its 19, always gonna have people thinking they need to reload

viral monolith Mar 31, 2019, 6:06 PM

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@tough harbor Why can’t I buy the premium on ps4 store it’s not showing up

celest panther Mar 31, 2019, 6:12 PM

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@wintry depot There is a reason why the vector has 19 and not 20, just like it previously had 13. Its to keep it in line with its IRL counterpart

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the 9mm version has a 19 round magazine with a 33 round extended.

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the .45 version has a 13 standard mag and a 25 round extended

wintry depot Mar 31, 2019, 6:12 PM

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so explain the thought process behind switching the vector and ump

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, causing players to get readjusted to everything 2 years in, i can foresee it becoming an h1z1 hellhole

celest panther Mar 31, 2019, 6:13 PM

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It allows the vector to get some extra rounds in the mag while maintaining its connection to reality

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and switching the ump means that the net change to weapons using specific ammo is nil

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overall its not a significant change really

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I quite like the new .45 UMP

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However, none of this is actually related to getting help with PUBG. If you wish to continue this discussion please do so in another channel

wintry depot Mar 31, 2019, 6:16 PM

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it is related to pubg, bc the topic starting with me needing help figuring out whos idea it was

celest panther Mar 31, 2019, 6:18 PM

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That is not related to troubleshooting or actual help.

wind hawk Mar 31, 2019, 6:34 PM

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@celest panther PLEASE REMOVE the hjack creator from room 6 please he is earr raping and was asked nicely to leave

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nvm

strange cypress Mar 31, 2019, 6:58 PM

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I'm getting an error when starting the game:"failed to initialize steam".
I've trying verifying the game files and downloading the game but no results

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Can anyone help me GWaobloChildPepeHug

celest panther Mar 31, 2019, 7:17 PM

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Typically its related to steam

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Restart your system and that should resolve it

celest panther Mar 31, 2019, 7:40 PM

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@viral monolith Not helpful.

glacial sky Mar 31, 2019, 7:55 PM

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@celest panther could you change my nickname?
ShadowReaping [NA]

celest panther Mar 31, 2019, 7:56 PM

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done

viral monolith Mar 31, 2019, 8:11 PM

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@celest panther why isn’t it let me buy vikendi pass on ps4

celest panther Mar 31, 2019, 8:17 PM

#

The pass stopped being avaliable for purchase on the 28th

#

See the following link for the timeline of what is happening during the event wind down https://forums.pubg.com/topic/329049-survivor-pass-vikendi-schedule/

glad moon Mar 31, 2019, 10:53 PM

#

@celest panther nick name change pleasse?

#

Spectre1234

willow ember Mar 31, 2019, 11:00 PM

#

Can you change my nickname into "GlitchGamingYT" Thank you..

quartz gull Mar 31, 2019, 11:00 PM

#

sound overlap fixes coming anytime soon? really tired of grenades dropping without sound or people walking silently 😭 @celest panther

halcyon socket Mar 31, 2019, 11:14 PM

#

found hidden wall, how i report it?

viral monolith Apr 1, 2019, 12:54 AM

#

https://support.pubg.com/hc/en-us/requests/new?ticket_form_id=114093984654

wintry depot Apr 1, 2019, 2:33 AM

#

im still having ping spikes after latest update and their worse than ever, jumping from 31 to 300 and 90% packet loss

wintry depot Apr 1, 2019, 2:52 AM

#

wait did they fr take away pistol mags and just make them smg and pistol mags just like the kar and shotgun bullet loops?!?!?!?! this game fr is gonne become to user friendly

tough harbor Apr 1, 2019, 2:54 AM

#

yeah, it is to reduce the clutter of attachments and replace those with other loots instead.

wintry depot Apr 1, 2019, 3:05 AM

#

like i just hit 1500 ping when i got into combat and i have no issues anywhere else

stone heart Apr 1, 2019, 3:14 AM

#

@wintry depot Are you playing on wifi or with an ethernet cable?

wintry depot Apr 1, 2019, 3:26 AM

#

that shouldnt matter as pubg is the only game i have this issue with

#

@stone heart

stone heart Apr 1, 2019, 3:52 AM

#

@wintry depot So I'm guessing wifi? Try an ethernet cable to see if the issue persist.

#

It would be good to rule out an unstable wifi connection.

wintry depot Apr 1, 2019, 3:57 AM

#

i have a very stable wifi connection, to eveerything tho, thats what im saying PUBG is the ONLY thing i have this problem on i cant use ethernet bc router is a floor above

stone heart Apr 1, 2019, 4:08 AM

#

Not sure what to tell you, wifi has never been good for gaming. And I can almost guarantee the issue would go away if you had the option to test with an ethernet cable instead.
There is no such thing as a "very stable" wifi connection. Wifi is wireless, and will always suffer from some packet loss and interference. But if you could play just fine before the update, either something was changed or this is just bad timing.

#

I'm sorry, I'm not sure how to help you.

celest panther Apr 1, 2019, 6:54 AM

#

@quartz gull i dont know what you mean by "sound overlap fixes"

weary warren Apr 1, 2019, 7:07 AM

#

@austere saddle Please keep general discussions to #207019048607678464, this channel is for support use only.

austere saddle Apr 1, 2019, 7:08 AM

#

I din't know where to post it, deleted.

austere saddle Apr 1, 2019, 7:42 AM

#

can some1 help me with boosting the footstep sounds?

#

I think I left a conversation before where I was asked about my headphone make and model.

weary warren Apr 1, 2019, 7:42 AM

#

This is not the type of channel for this.

austere saddle Apr 1, 2019, 7:43 AM

#

My headphones are Microsoft made don't know the model no. but its made 2015

viral monolith Apr 1, 2019, 7:46 AM

#

They took my elite pass which i bought from my money...

celest panther Apr 1, 2019, 7:49 AM

#

!pubgm

regal vaporBOT Apr 1, 2019, 7:49 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

sand silo Apr 1, 2019, 8:50 AM

#

hello guys i bought a key with 3 blue coupons and when i wanna open my crate it says it is unavailable in your region how can i fix it ?

weary warren Apr 1, 2019, 8:55 AM

#

What country do you reside in?

sand silo Apr 1, 2019, 8:58 AM

#

im using a vpn and officially im living in iran

#

but my friends use that key but i cant

weary warren Apr 1, 2019, 9:02 AM

#

I'm sorry, but I cannot advise due to your use of a VPN.

#

Some countries are restricted when it comes to keys and crates.

sand silo Apr 1, 2019, 9:12 AM

#

iran is restricted?

#

cause my friends are iranian and they r using vpn and they used this key but i cant idk what to do

weary warren Apr 1, 2019, 9:29 AM

#

Unfortunately I don't have an answer for you, if your friends are able to use the items, but you are not, then I can only take a guess that your VPN location is in a region where keys and crates cannot be bought or used.

#

please submit a ticket here https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

sand silo Apr 1, 2019, 9:37 AM

#

yeah i opened that thx alot it was for my vpn

sour palm Apr 1, 2019, 10:15 AM

#

oyunda hile yapan kişiler neden banlanmıyor

celest panther Apr 1, 2019, 10:20 AM

#

!Lang @sour palm

regal vaporBOT Apr 1, 2019, 10:20 AM

#

Please use English in this channel, thanks!

viral monolith Apr 1, 2019, 11:28 AM

#

@tardy vessel 전문의드릴게있는데요 닉네임 오류로 unknown#0001처럼닉네임오류뜨는거같은데요 어떻게해야되나요?

stone heart Apr 1, 2019, 11:29 AM

#

!lang @viral monolith

regal vaporBOT Apr 1, 2019, 11:29 AM

#

Please use English in this channel, thanks!

left zealot Apr 1, 2019, 3:32 PM

#

My account was hacked

opaque lark Apr 1, 2019, 3:32 PM

#

Hello can someone invite me to PUBG API channel because the link in FAW is expired? Thank You

weary warren Apr 1, 2019, 3:48 PM

#

https://discord.gg/FcsT7t3

stone heart Apr 1, 2019, 4:22 PM

#

@finite pond If you right-click PUBG in steam and select "properties" -> "Local Files" -> "Browse Local Files..."
Which drive is the game located on?

#

Your biggest drive or the smaller one

finite pond Apr 1, 2019, 4:25 PM

#

my biggest drive

#

should be on the smaller

#

?

stone heart Apr 1, 2019, 4:26 PM

#

Yes, the smaller one is probably your SSD.
You can move it with steam though

#

no need to reinstall

finite pond Apr 1, 2019, 4:26 PM

#

how?

#

copy and paste it?

stone heart Apr 1, 2019, 4:27 PM

#

Yeah, one sec

lament depot Apr 1, 2019, 4:30 PM

#

SR guns spray new update?

#

wtF

stone heart Apr 1, 2019, 4:30 PM

#

@finite pond

1. Right-Click your steam icon in tray (clock area) and select Settings
2. Select Downloads and then "Steam Library Folders"
3. Click "Add Library Folder" and create one on your smaller drive.
4. Close those menus when done.
5. Right-Click PUBG in your steam game library and select Properties
6. Select Local Files and then "Move Install Folder"
7. Select your newly created folder on the other drive.
8. Wait for it to finish :)```

deft frost Apr 1, 2019, 4:30 PM

#

GWqlabsFeelsFunnyMan

supple vigil Apr 1, 2019, 4:33 PM

#

Still strange cuz on a 1060/i7 laptop I can load pubg at regular speed off my HDD

stone heart Apr 1, 2019, 4:34 PM

#

¯_(ツ)_/¯

finite pond Apr 1, 2019, 5:09 PM

#

woaaa...really...it looks fine now

#

thanks @stone heart

#

thanks guys

willow ember Apr 1, 2019, 6:31 PM

#

Can you change my nickname into "GlitchGamingYT" Thank you..

coarse junco Apr 1, 2019, 6:50 PM

#

done @willow ember

willow ember Apr 1, 2019, 6:51 PM

#

Ty

shut shadow Apr 1, 2019, 7:11 PM

#

This is probably the wrong place to report it, but my game keeps crashing especially whenever someone invites me to their team or if im leaving a game.

supple vigil Apr 1, 2019, 7:15 PM

#

!ts

regal vaporBOT Apr 1, 2019, 7:15 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

clear parrot Apr 1, 2019, 10:30 PM

#

Ok so now these spammers/whatever-they-are, have the Custom Normal queue filled with their never-starting lobbies that confuse and trap users

#

I can't put a screenshot. but just LOOK at the front page, no filters, of BOTH the war mode custom lobby list, and the normal as well

#

5-6 lobbies near the top with the same format - and the same user accounts are the hosts, that were doing this MONTHS ago, every day, all day, perpetually, holding the top half of the lists.

#

this causes users new to customs to enter these lobbies, sit and wait, eventually leave and maybe try another; none of them start, it makes no sense, and perception of pubg is made crummy as a result. You can enter one of them, sit and watch how many users enter, wait, move around, leave, constantly

#

it heavily impedes the availability of, and reach towards, our valued former pubg partners, who today still work hard to host lobbies all day and keep the good vibes up - keeps them from being found and noticed, and these awesome sides of pubg from being found/played and perpetuating the game's popularity

#

Sry I know it's a lot of text but shoot me a dm as I probably don't understand it - I've mentioned this a few times, I just feel that it goes unnoticed and is of significant impact

sonic bear Apr 1, 2019, 11:06 PM

#

!ts

regal vaporBOT Apr 1, 2019, 11:06 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

nocturne veldt Apr 2, 2019, 2:03 AM

#

can someone help me with my ads and "aim" settings on pc real quick

#

i am down to join a call to make this alot faster

tough harbor Apr 2, 2019, 4:35 AM

#

@nocturne veldt a bit late but you got it figured out?

nocturne veldt Apr 2, 2019, 4:36 AM

#

No i did not im afraid the pressing right click is ads and holding right click is aim

#

I just want to switch it its wierd ads”ing without holding right click @tough harbor

tough harbor Apr 2, 2019, 4:37 AM

#

so you want ADS to be hold instead?

#

there are 2 ways to go about it. one, you unbind aim key completely and just bind right click to ADS only. or you can bind aim to a different key because you cannot have both aim and ADS to be hold when its the same key. also make sure that ADS in controls tab are set to "hold". @nocturne veldt

nocturne veldt Apr 2, 2019, 4:43 AM

#

Damn i really gotta set a different key for “aim”....

#

Wow...

#

Someone should tell developers this, this been a issue since beta oh well ima just ads only

#

But thanks @tough harbor

tough harbor Apr 2, 2019, 4:52 AM

#

its not much of an issue, rather how it works. i bind my aim to ctrl and made it hold as well. worked well for me.

plain maple Apr 2, 2019, 4:58 AM

#

Daily missions have not refreshed since yesterday on PS4. I have the same 3, still completed, from long before the last refresh.

astral mango Apr 2, 2019, 7:17 AM

#

IG

celest panther Apr 2, 2019, 7:19 AM

#

@plain maple The vikendi pass just ended, so that will be why.

dire plover Apr 2, 2019, 8:08 AM

#

anyone else getting really bad network lag?

#

i just got dc'ed from 2 games in a row

#

Connection timeout. 5.4.9 8174C6

celest panther Apr 2, 2019, 8:12 AM

#

Timeouts and latency issues can be caused by many things

#

What sort of ping are you getting and which region are you matched in?

viral monolith Apr 2, 2019, 8:40 AM

#

Yesterday i played 2 matches in ru ........and today when i logged in my acc got hacked from ru (steam sended coords of last login location ) wht shud i do

#

I had my authenticator on

#

They hacked my authenticator ,changed my email,and my mobile number

#

Is there anyway i can get my acc back

night vine Apr 2, 2019, 8:44 AM

#

try steam support

viral monolith Apr 2, 2019, 8:50 AM

#

I did

#

No reply

#

I have like 510$ worth of games

celest panther Apr 2, 2019, 8:51 AM

#

There is nothing we can do here about that

#

to retrieve your account speak to steam.

upper glen Apr 2, 2019, 9:38 AM

#

Is there anyone here who can help me organize my server and set up a bot that when someone clicks an emoticon it will direct them to that specific channel?

weary warren Apr 2, 2019, 9:38 AM

#

No, sorry. This is channel is for PUBG help and support only.

upper glen Apr 2, 2019, 9:40 AM

#

Where can I get general help I see you use a bot to organize

celest panther Apr 2, 2019, 9:41 AM

#

I would advise you to search using your preferred search engine.

#

Its not information we provide.

upper glen Apr 2, 2019, 9:41 AM

#

Ok never mind thanks

outer imp Apr 2, 2019, 11:08 AM

#

can you help me?

tough harbor Apr 2, 2019, 11:11 AM

#

if we could, we will. what is it that you need help with?

outer imp Apr 2, 2019, 11:13 AM

#

Thank you but I need a server for Crossfire 😦

tough harbor Apr 2, 2019, 11:18 AM

#

i think you can find that easily by using any of your favourite search engine, such as Google. good luck.

outer imp Apr 2, 2019, 11:20 AM

#

Thank you💙

blazing pelican Apr 2, 2019, 11:30 AM

#

Hi. Is there a pubg mobile Update discord server?

tough harbor Apr 2, 2019, 11:30 AM

#

there is a pubg mobile server. you just need to find it on google. good luck

blazing pelican Apr 2, 2019, 11:31 AM

#

Ok thanks!

barren shore Apr 2, 2019, 11:38 AM

#

Hello anyone here know if this is a common bug nowadays. At the beginning of the game, if theres people around and i pick up a gun or engage in close quarters i get a horrible 2 to 3 second freeze of my game. Its killed me off quite a few times.

desert raft Apr 2, 2019, 12:54 PM

#

@barren shore on Xbox or pc?

barren shore Apr 2, 2019, 12:55 PM

#

@desert raft on pc

celest panther Apr 2, 2019, 12:58 PM

#

Often i've heard seen people mention this is connected to sound in some way

#

Are your sound drivers for your system up to date?

celest panther Apr 2, 2019, 1:24 PM

#

Have you restarted steam and/or your pc

austere saddle Apr 2, 2019, 1:35 PM

#

Can I use TAA? can i do it via ini edit?

celest panther Apr 2, 2019, 1:50 PM

#

Editing files can result in being banned

#

I would recommend not modifying any part of the game.

pure yew Apr 2, 2019, 2:06 PM

#

Кто русский

supple vigil Apr 2, 2019, 2:14 PM

#

!lang

regal vaporBOT Apr 2, 2019, 2:14 PM

#

Please use English in this channel, thanks!

supple vigil Apr 2, 2019, 2:14 PM

#

We not allowed to speak Russian here

#

There is a pubg russian discord

viral monolith Apr 2, 2019, 2:39 PM

#

hello

left zealot Apr 2, 2019, 3:17 PM

#

Hlo

supple nacelle Apr 2, 2019, 3:28 PM

#

is there a way to check how many players are online at any given time on PS4?

#

Like we have sites like https://pubglookup.com but I want to see how many playwers in total

dusky sparrow Apr 2, 2019, 3:55 PM

#

hello

ashen vortex Apr 2, 2019, 4:32 PM

#

what is failed to intialize steam?

steel edge Apr 2, 2019, 4:33 PM

#

steam is offline it seems

ashen vortex Apr 2, 2019, 4:33 PM

#

for everyone?

steel edge Apr 2, 2019, 4:33 PM

#

at least for you, my mate and me 😛

#

and a few others: https://steamstat.us/

#

cough

ashen vortex Apr 2, 2019, 4:34 PM

#

im in faceit and boom " failed to intialize steam"

supple vigil Apr 2, 2019, 4:39 PM

#

It’ll be up soon - steam occasionally goes down

idle tree Apr 2, 2019, 4:45 PM

#

Give the steam server-room-monkies time to run around and pick the bannana peels up!

viral monolith Apr 2, 2019, 4:46 PM

#

https://downdetector.com/status/steam

#

all servers across EU down

frank loom Apr 2, 2019, 5:03 PM

#

are you sure only eu down !?

#

i tested usa / asia all down

ashen vortex Apr 2, 2019, 5:10 PM

#

when server be up again let me know please thx

steel edge Apr 2, 2019, 5:23 PM

#

@ashen vortex they're up

viral monolith Apr 2, 2019, 5:24 PM

#

yayayayayayayayayayayayayayayay

fallow lance Apr 2, 2019, 5:28 PM

#

steam is up

sonic bear Apr 2, 2019, 6:29 PM

#

pubgdrama

#

pubgcd1

grand hinge Apr 2, 2019, 6:33 PM

#

✌

grave canopy Apr 2, 2019, 7:37 PM

#

pubg lite pc .. ?

idle tree Apr 2, 2019, 8:32 PM

#

Currently not supported here @grave canopy

night reef Apr 2, 2019, 8:49 PM

#

guys I need some info
If I buy the pass later will I be able to claim the missions done in week 1

hidden dust Apr 2, 2019, 9:03 PM

#

No

viral monolith Apr 2, 2019, 10:54 PM

#

Will I be able to complete week 1 missions after maintenance tonight?

#

I have quite a few of them that are almost complete, even some that are done but I just dont own the pass yet. Would be a bummer to see all my hard work go to waste

supple vigil Apr 2, 2019, 11:01 PM

#

They are set to expire at the end of the week on for season 3

#

So... I would go with no?

viral monolith Apr 2, 2019, 11:02 PM

#

Im sorry if I come off as rude, but thats super annoying actually

#

"Not cool" would be a better way of putting it

supple vigil Apr 2, 2019, 11:02 PM

#

No problem - I’m just typing an answer so sorry if it’s not to polite lol

viral monolith Apr 2, 2019, 11:02 PM

#

You're fine

supple vigil Apr 2, 2019, 11:03 PM

#

But yeah they are supposed to expire - so it’s likely they won’t be there after maint

viral monolith Apr 2, 2019, 11:03 PM

#

Im just hoping they dont pull that and actually go through with denying people progress on the pass

supple vigil Apr 2, 2019, 11:04 PM

#

Well - they usually keep thier word

#

There’s a pretty good chance that’s just what they’ll do, we all hated vikendi mission difficulty but it was still there

#

The timer says missions “reset” in 3 hours

viral monolith Apr 2, 2019, 11:07 PM

#

So pretty much its impossible to get anywhere near level 70 if I dont complete every single mission in a week

#

Idk, I feel like with every pass the players get screwed with some new microtransation.

supple vigil Apr 2, 2019, 11:14 PM

#

Yeah - I didn’t buy the pass this time

#

Got enough skins from vikendi

raven shard Apr 2, 2019, 11:53 PM

#

da

plain maple Apr 3, 2019, 12:32 AM

#

@celest panther no theres a few days left, they just didn't refresh overnight. Will have to see if I got new ones today when I get home

jovial seal Apr 3, 2019, 12:37 AM

#

sub to savageplayz2121

supple vigil Apr 3, 2019, 12:58 AM

#

don't advertise here @jovial seal

lament depot Apr 3, 2019, 1:08 AM

#

not vikendi evrymap 😦

#

Poor performance (low FPS or stuttering)

fathom verge Apr 3, 2019, 3:44 AM

#

Hey guys since there was a maintenance is there a new patch to download?

supple vigil Apr 3, 2019, 3:51 AM

#

Not a patch but there are updates that you need to download probably

fathom verge Apr 3, 2019, 4:02 AM

#

Thanks. Data caps ftw

pulsar rampart Apr 3, 2019, 4:11 AM

#

anyone else having issues connecting to servers?

viral monolith Apr 3, 2019, 4:15 AM

#

SERVERS ARE DOWN

#

AGAIN

#

yes

#

guys

#

my steam acc got hacked yesterday and today i got it back but when i got from steam ....i was banned from pubg

#

according to stat checker website the hacker played some games and bcoz of that i got banned ......however its not a perma ban ........is there any way i can play pubg

#

devs need help here

#

if devs need proof i have so much proof

blissful wasp Apr 3, 2019, 5:35 AM

#

help! the erangel loot balance seems to have not taken effect, i ran into a building in north george that had 0 weapons in this terrible game.

austere saddle Apr 3, 2019, 5:50 AM

#

how do i clear a key bind?

celest panther Apr 3, 2019, 5:54 AM

#

!appeal @viral monolith

regal vaporBOT Apr 3, 2019, 5:54 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

celest panther Apr 3, 2019, 5:55 AM

#

We can't do anything about bans on discord, you will need to submit a ticket to support.

viral monolith Apr 3, 2019, 6:09 AM

#

k

austere saddle Apr 3, 2019, 6:15 AM

#

What can I do to avoid D-sync?

viral monolith Apr 3, 2019, 6:15 AM

#

Nothing

#

It's a combination of your connection and your enemy's together with how the servers handle different clients ping.

austere saddle Apr 3, 2019, 6:53 AM

#

Can Vsync help?

tough harbor Apr 3, 2019, 6:53 AM

#

no, vsync helps with screentearing by capping your fps. not related to desync which is towards network connectivity

austere saddle Apr 3, 2019, 7:10 AM

#

Can i fix AA after watching a replay?

#

without restarting game?

opaque peak Apr 3, 2019, 8:56 AM

#

I don't Find Birthday Cake... After playing totally 20hrs we get on 2 cake.. Any help Me Or Told Me How I complete #1/100 tittle??????????.

#

Please mention @ if anyone help or replay me..

weary warren Apr 3, 2019, 9:15 AM

#

@opaque peak Are you referring to PUBG Mobile?

lilac pond Apr 3, 2019, 9:42 AM

#

how do you turn off that you hold a specific button to reliëf

#

reload*

weary warren Apr 3, 2019, 10:01 AM

#

On PC there is no hold to reload.
On Console you cannot change this option.

viral monolith Apr 3, 2019, 10:28 AM

#

Hello Guys.
I need help my voice ingame on pc doesnt work.
I cant hear people or speak to people even though i havent muted anyone or turned it off.
I can speak to people on teamspeak & Discord and my mic is working in Steam Mic test.
I have tried all the things with ctrl y ctrl t ctrl m and that stuff 😃

weary warren Apr 3, 2019, 10:33 AM

#

@viral monolith What country are you in?

cobalt pivot Apr 3, 2019, 10:33 AM

#

I've -12k gold , idk how that happend but it's been along time and i thought they will fix it .
it started from -20k gold .

viral monolith Apr 3, 2019, 10:34 AM

#

@weary warren im from denmark

celest panther Apr 3, 2019, 10:34 AM

#

It means that when the 20k BP compensation that was provided due to issues back in late 2018 was claimed more thyan once @cobalt pivot

#

Extra redemptions were reclaimed, so if you spent that BP then you would end up with negative BP

weary warren Apr 3, 2019, 10:35 AM

#

@viral monolith Ensure your firewall system(s) are not blocking the ports required for Vivox (in-game voice) to function correctly.

celest panther Apr 3, 2019, 10:35 AM

#

Overall you haven't lost anything, you just need to re-earn it back.

weary warren Apr 3, 2019, 10:35 AM

#

Also, please check using the in game voice checker to see if it is being picked up in game, and not just in steam.

#

!ts

regal vaporBOT Apr 3, 2019, 10:35 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

weary warren Apr 3, 2019, 10:36 AM

#

@viral monolith Check numbers 10 and 12

cobalt pivot Apr 3, 2019, 10:36 AM

#

@celest panther but i didn't take 40k

celest panther Apr 3, 2019, 10:40 AM

#

You must have, either on purpose or by accident.

#

Some people got the extra redemptions entirely by accident, others abused the system to many redemptions. I think i saw someone on - 80k

viral monolith Apr 3, 2019, 11:22 AM

#

@weary warren step 10 & 12 didnt help anything 😦

weary warren Apr 3, 2019, 11:22 AM

#

Did you check in the game menu like I suggested?

viral monolith Apr 3, 2019, 11:23 AM

#

in what game menu do you mean mate

weary warren Apr 3, 2019, 11:23 AM

#

This issue usually ends up being client side, we do not have any major issues with in-game voice audio or reports of any issues.

#

In game

#

Press escape

#

Settings

#

Audio

#

Voice

viral monolith Apr 3, 2019, 11:24 AM

#

I only have voice chanenl, voice input mode, and the volume of the voices.

#

but all are on and the volume on full

weary warren Apr 3, 2019, 11:24 AM

#

There is a voice meter, to check your input to the game

#

Please test that.

viral monolith Apr 3, 2019, 11:25 AM

#

it goes up when i talk

#

i pretty weird lol

#

its*

weary warren Apr 3, 2019, 11:25 AM

#

Then the issue is likely to be firewall related

#

As this is very individual I'm not able to.give specific support for it.

viral monolith Apr 3, 2019, 11:26 AM

#

yea okay thanks

#

what if i remove firewall completely shouldnt that help the problem?

#

if i remove completely from router & Windows

agile sierra Apr 3, 2019, 1:23 PM

#

#🤝│community-troubleshooting my steam account recently got hacked ,when i got acces to it my pubg accound got banned,what do i do and who do i contact?,pls help me .

#

Access*

#

Account*

celest panther Apr 3, 2019, 1:27 PM

#

Please submit a ticket to the support team

#

!appeal

regal vaporBOT Apr 3, 2019, 1:27 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

plucky dawn Apr 3, 2019, 1:28 PM

#

Hi

#

Giz

viral monolith Apr 3, 2019, 2:39 PM

#

how can i play pubg for free in pc 😐 ?

supple vigil Apr 3, 2019, 2:58 PM

#

!steam

regal vaporBOT Apr 3, 2019, 2:58 PM

#

http://store.steampowered.com/app/578080/

Steam

PLAYERUNKNOWN'S BATTLEGROUNDS

PLAYERUNKNOWN'S BATTLEGROUNDS is a battle royale shooter that pits 100 players against each other in a struggle for survival. Gather supplies and outwit your opponents to become the last person standing. PLAYERUNKNOWN, aka Brendan Greene, is a pioneer of the battle royale gen...

Price

$29.99

Recommendations

824632

Metacritic

86

▶ Play video

supple vigil Apr 3, 2019, 2:58 PM

#

There is no free on pc

#

The only time it’s free is mobile

viral monolith Apr 3, 2019, 3:08 PM

#

ok

#

tnx

#

:/

tired cobalt Apr 3, 2019, 3:28 PM

#

Hey there. It says me I have to update the game and I cant update it. Steam doesnt give me the option. Do u have this issue too?

#

or do u know how to fix it

weary warren Apr 3, 2019, 3:32 PM

#

First, turn off your computer and then turn it back on.

tired cobalt Apr 3, 2019, 3:32 PM

#

Did already

#

but i can try once again

weary warren Apr 3, 2019, 3:33 PM

#

Second, clear Steam files.

1. From your Steam Client, open the Settings panel by selecting “Steam > Settings” from the top left client menu.
2. In the Settings panel, select the Downloads tab and you'll find the “Clear Download Cache” button at the bottom.
3. Then select “OK” to confirm and acknowledge that you'll need to login to Steam again.

tired cobalt Apr 3, 2019, 3:35 PM

#

Yep has worked :D thank you!

jaunty quiver Apr 3, 2019, 3:42 PM

#

EU Duo Matchmaking not working? It has a "?" for the waiting time

weary warren Apr 3, 2019, 4:01 PM

#

That means that there are too few players in that queue to give an expected queue time.

split latch Apr 3, 2019, 5:03 PM

#

NA Duo servers are completly devoid of players?

amber anchor Apr 3, 2019, 5:39 PM

#

an error occured while updating player unknown battlegrounds ( no internet connection) valve 1604.steamcontent.com .................. getting that whole day now, i cleared download cache, tried changing download location from steam, nothing works! any ideas?

viral monolith Apr 3, 2019, 5:47 PM

#

steam had a bunch if poroblmes yesterday

#

Might still be some

weary warren Apr 3, 2019, 6:14 PM

#

@amber anchor try clearing the DL cache and changing the download region.

#

I've had this before and that resolved the issue.

#

If not try validating the local files or reinstalling.

thin karma Apr 3, 2019, 6:25 PM

#

Hello there.
I was playing on the europe servers, and it's lagging.
After I recognized that, I restarted everything, but nothing solved my problem.
Are the servers currently down or something?

#

I hope someone can help me 😢 wanted to level up my survivor pass...

weary warren Apr 3, 2019, 6:39 PM

#

There are no reported issues with EU servers.

torn summit Apr 3, 2019, 8:54 PM

#

When the Vikendi Survivor Pass ends will the coupons be reset or will we be able to roll them over?

celest panther Apr 3, 2019, 8:57 PM

#

The coupons will expire at the end of the pass

wraith lark Apr 3, 2019, 10:05 PM

#

Hi, I want help. I recently linked my account with Google Play on Tencent emulator and then the emulator automatically logged out and then I could not log in. I tried to log in as a guest, but I did it for the first level.

celest panther Apr 3, 2019, 10:09 PM

#

!pubgm

regal vaporBOT Apr 3, 2019, 10:09 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

wraith lark Apr 3, 2019, 10:29 PM

#

@celest panther I dont have steam i have emulator

hidden dust Apr 3, 2019, 10:33 PM

#

Read what the bot said

sonic bear Apr 3, 2019, 10:51 PM

#

https://tenor.com/view/grumpy-cat-cat-grumpy-unhappy-unamused-gif-4427257

idle tree Apr 3, 2019, 11:02 PM

#

!commands

regal vaporBOT Apr 3, 2019, 11:02 PM

#

@idle tree, Available commands: !ping, !pong, !steam, !br, !report, !invite, !roc, !forums, !winner, !appeal, !pubgm, !bugreport, !sfr, !suggestions, !jobs, !soon, !support, !ts, !lf, !pclite, !lang

willow ember Apr 3, 2019, 11:02 PM

#

xxblvkgod5000xx is toxic and racist saying n word and shit

idle tree Apr 3, 2019, 11:03 PM

#

@willow ember If you have proof of this, please forward it to one of the moderators such as @gleaming vector

willow ember Apr 3, 2019, 11:04 PM

#

join squad 25

#

and second i can't pm them

#

Because i either need to be their friend or let them PM me

idle tree Apr 3, 2019, 11:09 PM

#

ight, that sometimes happens, @quick chasm - would you be able to assist this fellow in getting this sorted? ;)

viral monolith Apr 3, 2019, 11:53 PM

#

Who do I have to talk to about getting my nicknamed changed on this server? I want it set to Demers so people can add me on pubg easier.

supple vigil Apr 3, 2019, 11:58 PM

#

You can ask a mod (green name)

agile sierra Apr 4, 2019, 4:16 AM

#

#🤝│community-troubleshooting thank you for the response

viral monolith Apr 4, 2019, 4:20 AM

#

https://gyazo.com/7a8466b8efb87b5b7b3834af19a1bf11

#

wtf

#

help

barren shore Apr 4, 2019, 6:45 AM

#

@celest panther thankyou. Ive fixed my pubg. Turns out my pre installed realtek sound drivers conflict with my nvidia. Swapped the drivers for generic drivers and voila. Even the sound stutters have gone.

stoic grove Apr 4, 2019, 7:04 AM

#

You know what will me cool

#

Add a rail attachment so I can put a grip on me akm

#

And a sight on the Winchester

#

Please

supple vigil Apr 4, 2019, 12:06 PM

#

The ak doesn’t have a grip

#

Use the beryl

glacial shuttle Apr 4, 2019, 12:27 PM

#

!p ubg

#

!pubg

#

!pubgm

regal vaporBOT Apr 4, 2019, 12:27 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

blazing pelican Apr 4, 2019, 12:33 PM

#

Hey guys, in your trailer, there is a person shooting an RPG. Will you add that into PUBG?

#

#🤝│community-troubleshooting

supple vigil Apr 4, 2019, 12:41 PM

#

They haven’t mentioned that yet - it may be included at a later date

viral monolith Apr 4, 2019, 12:43 PM

#

an RPG

#

that sounds

#

pretty

#

🔥

#

🔥🔥

supple vigil Apr 4, 2019, 12:48 PM

#

Nah that’s for fighting armored uazes

#

Now a global mp5k

#

🔥🔥🔥🔥🔥🔥🔥🔥🔥

viral monolith Apr 4, 2019, 1:13 PM

#

!help

#

!pubg

supple vigil Apr 4, 2019, 1:16 PM

#

!commands

regal vaporBOT Apr 4, 2019, 1:16 PM

#

@supple vigil, Available commands: !ping, !pong, !steam, !br, !report, !invite, !roc, !forums, !winner, !appeal, !pubgm, !bugreport, !sfr, !suggestions, !jobs, !soon, !support, !ts, !lf, !pclite, !lang

neat skiff Apr 4, 2019, 1:26 PM

#

!ping

regal vaporBOT Apr 4, 2019, 1:26 PM

#

PONG

neat skiff Apr 4, 2019, 1:26 PM

#

!pong

regal vaporBOT Apr 4, 2019, 1:26 PM

#

PING

neat skiff Apr 4, 2019, 1:26 PM

#

!sfr

regal vaporBOT Apr 4, 2019, 1:26 PM

#

What does smooth frame rate mean?

https://answers.unrealengine.com/questions/90743/what-exactly-does-smooth-frame-rate-do.html

crisp crescent Apr 4, 2019, 1:27 PM

#

@regal vapor why my pubg account has banned i have'nt done anything wrong so why it got banned

#

@regal vapor please help me

celest panther Apr 4, 2019, 1:29 PM

#

@crisp crescent The bot cannot respond

#

If you feel you have been banned incorrectly, please raise an appeal at the link below

#

!appeal

regal vaporBOT Apr 4, 2019, 1:29 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

celest panther Apr 4, 2019, 1:29 PM

#

If you are a PUBG Mobile player, please see the following link

#

!pubgm

regal vaporBOT Apr 4, 2019, 1:29 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

crisp crescent Apr 4, 2019, 1:30 PM

#

@celest panther thnx dude

#

but really i have'nt done any thing wrong they simply banned my account

#

i don't know why it happned

supple vigil Apr 4, 2019, 1:32 PM

#

We can’t help with bans here

#

That’s for the support team to do

crisp crescent Apr 4, 2019, 1:32 PM

#

they are not replying my messages

supple vigil Apr 4, 2019, 1:32 PM

#

You need to wait once you send an appeal

#

We can’t do anything to speed up the process here

celest panther Apr 4, 2019, 1:33 PM

#

You need to be patient and wait for a response

#

We cannot do anything about a ban on discord.

#

Please wait.

crisp crescent Apr 4, 2019, 1:34 PM

#

what is the process of appeal can you help . anyone?

#

cause i wnat that id back

supple vigil Apr 4, 2019, 1:34 PM

#

Once you send an email to support via the link takarii provided - you need to wait for their response

crisp crescent Apr 4, 2019, 1:36 PM

#

i have done that before around 5 to 6 days

#

no one has replied my quary

supple vigil Apr 4, 2019, 1:36 PM

#

Be patient - we can’t do anything for it here

#

The support team will respond to you when they can

crisp crescent Apr 4, 2019, 1:36 PM

#

is there any email id for request

signal trail Apr 4, 2019, 1:37 PM

#

dude

#

just be patient

crisp crescent Apr 4, 2019, 1:37 PM

#

what ever they want i will do i can do anything for my id

signal trail Apr 4, 2019, 1:38 PM

#

they want you to wait LUL

weary warren Apr 4, 2019, 1:38 PM

#

You just need to have patience and wait for a reply. No-one here will be able to help you further, nor will posting here speed up the process.

#

Please do not continue to spam this channel or you will be removed. @crisp crescent

split latch Apr 4, 2019, 2:34 PM

#

Hello! Is there a potential issue with the NA Solo and Duo servers? Both state that there zero players in queue and I find that quite hard to believe.

supple vigil Apr 4, 2019, 2:35 PM

#

It’s early Thursday

low orchid Apr 4, 2019, 2:35 PM

#

its late thursday

supple vigil Apr 4, 2019, 2:35 PM

#

Most of us would be at work/school etc

#

NA is early lol

low orchid Apr 4, 2019, 2:36 PM

#

i am living in india so now its late thursday and my holidays are going on

supple vigil Apr 4, 2019, 2:36 PM

#

Ok - the guy who asked was asking about NA, so that’s why I said early Thursday

low orchid Apr 4, 2019, 2:38 PM

#

ohhh

rapid viper Apr 4, 2019, 5:01 PM

#

Where is the Server Link ?

celest panther Apr 4, 2019, 5:16 PM

#

!invite

regal vaporBOT Apr 4, 2019, 5:16 PM

#

Invite URL for Discord: https://discord.gg/battlegrounds

icy bone Apr 4, 2019, 5:37 PM

#

i am playing on huawei phone on mobile and my settings on graphics are low and medium i think i cant make it any higher it just says that high graphics will come out soon so i was just wondering when it will come out

coarse junco Apr 4, 2019, 5:40 PM

#

!pubgm

regal vaporBOT Apr 4, 2019, 5:40 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith Apr 4, 2019, 7:17 PM

#

I keep getting key input lag

#

I have like 30 ping

#

so can someone help me here

orchid marsh Apr 4, 2019, 8:58 PM

#

Does someone know if the custom rule of needing at least 10 players to start a custom match also apply to Partners customs?

celest panther Apr 4, 2019, 8:59 PM

#

Why do you ask?

orchid marsh Apr 4, 2019, 9:01 PM

#

Because im trying to create some content with a custom match but im not a partner, so I noticed that I cannot start a match with only 2 players and was wondering if a partner can do it so i can look for one to help me with this

celest panther Apr 4, 2019, 9:01 PM

#

You require at least 8 people to start a game

orchid marsh Apr 4, 2019, 9:02 PM

#

even being a partner?

celest panther Apr 4, 2019, 9:02 PM

#

I'm unsure if that information has been made public

#

so im not able to comment

orchid marsh Apr 4, 2019, 9:03 PM

#

alright no problem, thanks anyway

celest panther Apr 4, 2019, 9:03 PM

#

Sorry. Its might be the same, it might be less but I couldn't say either way

orchid marsh Apr 4, 2019, 9:03 PM

#

no worries

still abyss Apr 4, 2019, 10:12 PM

#

Can you change my nickname to >> Lyzo_Joey please?

willow ember Apr 4, 2019, 10:21 PM

#

He didnt Mean >> Lyzo_Joey

still abyss Apr 4, 2019, 10:22 PM

#

Leave it

willow ember Apr 4, 2019, 10:22 PM

#

He meant LyZo_Joey

still abyss Apr 4, 2019, 10:22 PM

#

its fine

#

dwwwwwwww

willow ember Apr 4, 2019, 10:22 PM

#

Alright okay

celest panther Apr 4, 2019, 10:22 PM

#

i mean, he asked for >> Lyzo_Joey

still abyss Apr 4, 2019, 10:22 PM

#

i did

#

its fine, Thanks anyways

celest panther Apr 4, 2019, 10:22 PM

#

if he wanted Lyzo_Joey then why put >> Lyzo_Joey 😃

willow ember Apr 4, 2019, 10:39 PM

#

Cuz he wanted to mark it for you

#

but since he is cool with it

#

that's fine by me

#

im his friend

#

if you're wondering

signal trail Apr 4, 2019, 11:25 PM

#

LUL

viral monolith Apr 5, 2019, 1:09 AM

#

It is possible to change my name only on this server?

supple vigil Apr 5, 2019, 1:15 AM

#

Ask a mod (green name)

viral monolith Apr 5, 2019, 1:15 AM

#

Okay, thank you.

#

@gleaming vector, would it be possible to have my name changed with (EU) prefix please? So it will look: (EU) edwetamas

woven gate Apr 5, 2019, 1:33 AM

#

Why is pubg not working for days? 😦

#

http://prntscr.com/n7oylv

#

I just get until here and it won't go to lobby

#

can anyone help me please with this

#

I tried so many things but nothing helped

tough harbor Apr 5, 2019, 1:35 AM

#

can you go to https://prod-live-front.playbattlegrounds.com and see if the page loads?

woven gate Apr 5, 2019, 1:35 AM

#

I am PC user btw

#

nope it's just loading

#

http://prntscr.com/n7ozcw

#

this is what I got

tough harbor Apr 5, 2019, 1:36 AM

#

something related to your network connection here.

#

could you make sure that if you use public DNS like Google's, the result is still the same?

woven gate Apr 5, 2019, 1:37 AM

#

any other website works fine for me

#

such as google and so on

#

just this one you gave me is not loading for some reason

tough harbor Apr 5, 2019, 1:37 AM

#

try changing DNS as i suggested

woven gate Apr 5, 2019, 1:38 AM

#

okay let me try that one moment thank you for such a quick response

#

changed DNS still same issue

gleaming vector Apr 5, 2019, 1:51 AM

#

@viral monolith Done

viral monolith Apr 5, 2019, 1:51 AM

#

Thank you very much!

woven gate Apr 5, 2019, 1:55 AM

#

@gleaming vector do you maybe know how to solve this issue http://prntscr.com/n7ozcw

woven gate Apr 5, 2019, 2:12 AM

#

is anyone able to help me with this issue I can't get into lobby http://prntscr.com/n7p4v5

woven gate Apr 5, 2019, 6:03 AM

#

anyone?

woven gate Apr 5, 2019, 6:28 AM

#

@celest panther are you able to help me with this

celest panther Apr 5, 2019, 6:29 AM

#

Where are you playing from?

tough harbor Apr 5, 2019, 6:31 AM

#

try using your mobile connection to make sure it is the internet and not the game issue.

woven gate Apr 5, 2019, 6:33 AM

#

I am playing from my PC

#

I get this issue every now and then

#

but this time it's stuck for days

#

@tough harbor I am not able to do that since my computer has no wifi only cable connection

tough harbor Apr 5, 2019, 6:34 AM

#

you can do so by USB tethering

#

what DNS did you change you earlier?

woven gate Apr 5, 2019, 6:34 AM

#

I changed to cloudflare

#

1.1.1.1

tough harbor Apr 5, 2019, 6:35 AM

#

make sure youve done all the steps in

#

!ts

regal vaporBOT Apr 5, 2019, 6:35 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

tough harbor Apr 5, 2019, 6:35 AM

#

like firewall, portforward, mobile connection (usb tether)

woven gate Apr 5, 2019, 6:36 AM

#

okay

#

I will read over all those and do now

tough harbor Apr 5, 2019, 6:36 AM

#

all the best

celest panther Apr 5, 2019, 6:42 AM

#

@woven gate Appologies, I wasn't clear. When I asked where you were playing from I was looking for a country 😃

woven gate Apr 5, 2019, 6:42 AM

#

Germany

celest panther Apr 5, 2019, 6:42 AM

#

What about running through a VPN, can you access the site in the browser then?

woven gate Apr 5, 2019, 6:43 AM

#

what's the easiest vpn to download so I can test that

#

http://prntscr.com/n7re2g

celest panther Apr 5, 2019, 6:43 AM

#

I used to use zenmate as a freebie. It can be used as a browser only plugin so it let me watch netflix while not affecting my game

woven gate Apr 5, 2019, 6:43 AM

#

also what should I have here checked I just restarted my network

celest panther Apr 5, 2019, 6:44 AM

#

Leaving it as it is will be fine on that windows defender popup

woven gate Apr 5, 2019, 6:44 AM

#

same issue but I hear music and everything but it simply won't go to lobby

#

let me try with vpn

#

hopefully that will fix it

celest panther Apr 5, 2019, 6:45 AM

#

if a vpn allows it to work, that suggests it is isp or network route related.

#

it might be worth asking your ISP to do a node trace between their systems and the browser link you tried earlier

woven gate Apr 5, 2019, 6:53 AM

#

@celest panther the site works with VPN

celest panther Apr 5, 2019, 6:55 AM

#

Sounds to me like a connection or routing related issue then

#

I'd have a chat with your ISP and explain in detail what you have tried and what worked.

woven gate Apr 5, 2019, 6:55 AM

#

okay thank you I guess the issue is there then

celest panther Apr 5, 2019, 6:58 AM

#

Hopefully your ISP can shed some light or even make a change to solve it

#

if you try out the usb tethering option too, that would probably help as the different connection would likely take a different route

#

if it works on your tether, then you can inform your ISP of that fact too, so hopefully they can investigate deeper.

weary warren Apr 5, 2019, 12:56 PM

#

@obtuse meteor Please report people through the correct channels, either in game or at http://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

regal vaporBOT Apr 5, 2019, 1:23 PM

#

Invite URL for Discord: https://discord.gg/battlegrounds

split latch Apr 5, 2019, 2:35 PM

#

Hello! I am having an issue with battleye stalling my computer upon trying to run the service. It worked perfectly fine yesterday and the issue cropped up suddenly

viral monolith Apr 5, 2019, 2:37 PM

#

are you running a windows insider build?

split latch Apr 5, 2019, 2:40 PM

#

It is running windows 10 pro and is currently up to date.

viral monolith Apr 5, 2019, 2:41 PM

#

ok, but are you on insider builds?

split latch Apr 5, 2019, 2:42 PM

#

No.

viral monolith Apr 5, 2019, 2:43 PM

#

try going into the PUBG folder and running the game as admin

split latch Apr 5, 2019, 2:44 PM

#

give me 5 mins, gotta restart if it stalls again

viral monolith Apr 5, 2019, 2:44 PM

#

arite

split latch Apr 5, 2019, 2:46 PM

#

No luck, froze right as it reached battleye

viral monolith Apr 5, 2019, 2:47 PM

#

try deleting BE and verify game files to re-install it

split latch Apr 5, 2019, 2:50 PM

#

I just reinstalled the entire game this morningwhen the issues presented themselves, latest of it. crashes before and after the reinstall

viral monolith Apr 5, 2019, 2:50 PM

#

you sure your windows is not an insider right?

split latch Apr 5, 2019, 2:51 PM

#

Indeed.

viral monolith Apr 5, 2019, 2:51 PM

#

you could also try deleting your in-game settings. this also sometimes causes that issue

idle tree Apr 5, 2019, 2:51 PM

#

You've tried any of the other troubleshooting steps? !ts

#

!ts

regal vaporBOT Apr 5, 2019, 2:51 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

viral monolith Apr 5, 2019, 2:51 PM

#

the in-game settings is found in your documents folder and is not deleted when you delete the game

split latch Apr 5, 2019, 3:00 PM

#

Found the service is disabled for some reason, resetting it and trying again

#

Aaaand no luck, Another crash even with it running

#

ok, Battleye is set to manual, verifying files, then restart and test, standby

#

Crash and burn. I'm a bit frustrated right now because I've run through all of the necessary checks and everything should be working

celest panther Apr 5, 2019, 3:28 PM

#

Out of curiosity, what version of windows are you running?

split latch Apr 5, 2019, 3:28 PM

#

1 min

celest panther Apr 5, 2019, 3:29 PM

#

version and build number if possible

tawny raft Apr 5, 2019, 3:36 PM

#

Hello guys

#

Is there any admin here who can help me ?

tough harbor Apr 5, 2019, 3:38 PM

#

regarding what?

tawny raft Apr 5, 2019, 3:38 PM

#

Regarding my pubgm account

#

I'm new here and actually don't have sufficient experience with discord that's why I'm just verifying if I'm in the right place

split latch Apr 5, 2019, 3:39 PM

#

ok, apparently roommate has it at version 1709 and build 16299.125 for some reason?? @celest panther

tough harbor Apr 5, 2019, 3:39 PM

#

we dont offer support for PUBG Mobile. they have their own seperate discord server and you can ask for assistance there. @tawny raft

tawny raft Apr 5, 2019, 3:40 PM

#

Can you please give me their official server

#

Because cI couldn't find it

celest panther Apr 5, 2019, 3:40 PM

#

1709 is old 😐

#

I'd start by updating windows

#

I'm on the latest stable iirc and thats 1809 build 17763.379

#

@tawny raft You will need to locate it using your preferred search engine

viral monolith Apr 5, 2019, 4:42 PM

#

yeah, your windows is not up to date.

#

win ver has almost nothing to do with games working in my case lmao

#

it does in this case.

#

BE is known to not launch when you have an incompatible windows version

#

unlucky

#

it has nothing to do with luck, i run the most recent windows insider and i can't play the game currently

#

somebody contacted to BE about it and they said to him that they don't care, however they did update it couple times for insiders

celest panther Apr 5, 2019, 5:15 PM

#

I can't believe that is true.

#

It may be a case that they don't want to keep doing fixes for each individual insider build released, instead deciding to prepare fixes for more significant releases as it happens.

#

It shouldn't be an issue once the final release version arrives, but even if it is then they would fix it as a matter of urgency.

faint estuary Apr 6, 2019, 4:16 AM

#

sq 1 needs 2

celest panther Apr 6, 2019, 6:42 AM

#

!lf @faint estuary

regal vaporBOT Apr 6, 2019, 6:42 AM

#

Please use these channels if you're looking for someone to play with : #🔍│pc-na-lfg #🔎│pc-eu-lfg #🔎│pc-as-lfg #436469544777941026 #🔍│pc-oc-lfg #366795990579281933 #🔍│pc-sea-lfg

frosty sonnet Apr 6, 2019, 9:04 AM

#

Why i am banned

tough harbor Apr 6, 2019, 9:06 AM

#

!appeal

regal vaporBOT Apr 6, 2019, 9:06 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

slow swallow Apr 6, 2019, 9:07 AM

#

Hello how to get return my purchased pubg uc in india it deducted from my account because I use 8100 uc glitch

#

!appeal

regal vaporBOT Apr 6, 2019, 9:07 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

celest panther Apr 6, 2019, 10:34 AM

#

@slow swallow That is a PUBG Mobile related issue

#

See below

#

!pubgm

regal vaporBOT Apr 6, 2019, 10:34 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

slow swallow Apr 6, 2019, 11:04 AM

#

@celest panthergive me pubg mobile discord link

celest panther Apr 6, 2019, 11:04 AM

#

I can't do that as I don't have it

#

You will need to locate it yourself via your preferred search engine

lilac badge Apr 6, 2019, 12:02 PM

#

Hi guys can anyone help me in pubg as I recently brought it in ps4

celest panther Apr 6, 2019, 1:02 PM

#

Help in what respect @lilac badge

warped lark Apr 6, 2019, 1:13 PM

#

Is PUBG down?

#

It says error not authorized

final wharf Apr 6, 2019, 1:19 PM

#

@warped lark Steam servers are down.

frank loom Apr 6, 2019, 1:20 PM

#

down again !

rancid nacelle Apr 6, 2019, 1:24 PM

#

down

final wharf Apr 6, 2019, 1:25 PM

#

If Admins could remove kat0 from the server, that be great.

thin karma Apr 6, 2019, 1:27 PM

#

I agree with you @final wharf

final wharf Apr 6, 2019, 1:27 PM

#

@celest panther

thin karma Apr 6, 2019, 1:27 PM

#

Steam servers are currently down. There is no problem in PUBG right now

crude sand Apr 6, 2019, 1:30 PM

#


Not authorized

RECONNECt```

#

rip pubg pubgrip

full mason Apr 6, 2019, 1:33 PM

#

ㅇ

#

시발ㄴ

#

ㄴㄴㄴ

#

ㅗㅗㅗ

viral monolith Apr 6, 2019, 1:57 PM

#

Hey

#

Korean

loud drift Apr 6, 2019, 2:17 PM

#

any on help me how can i play match with Discord user

tough harbor Apr 6, 2019, 2:18 PM

#

!lf

regal vaporBOT Apr 6, 2019, 2:18 PM

#

Please use these channels if you're looking for someone to play with : #🔍│pc-na-lfg #🔎│pc-eu-lfg #🔎│pc-as-lfg #436469544777941026 #🔍│pc-oc-lfg #366795990579281933 #🔍│pc-sea-lfg

viral monolith Apr 6, 2019, 2:46 PM

#

hlk=nhfC=ah=l?CLcn,

timber ore Apr 6, 2019, 4:08 PM

#

Soru

frank loom Apr 6, 2019, 4:19 PM

#

whats wrong with steam lately

mossy flint Apr 6, 2019, 4:26 PM

#

steam is shitty as fuck

viral monolith Apr 6, 2019, 4:35 PM

#

ADMINS

#

is pubg down or what >?>>

deft frost Apr 6, 2019, 4:35 PM

#

Steam is down

#

https://steamstat.us

Steam Status

Displays status of Steam client, Steam store, Steam community, Dota 2, TF2 and CSGO

frank loom Apr 6, 2019, 4:37 PM

#

is there new dev ops or ceo on steam or what

#

lately too many stinky things happening

fringe pendant Apr 6, 2019, 4:37 PM

#

Hi there! Does someone know why I get this error? “Not authorized “?

frank loom Apr 6, 2019, 4:37 PM

#

because steam is down

#

so go do something useful "not j3rking" please 😄

viral monolith Apr 6, 2019, 4:38 PM

#

STEAM IS DOEN

fringe pendant Apr 6, 2019, 4:38 PM

#

Ohh,ok😁

viral monolith Apr 6, 2019, 4:38 PM

#

DOWN

frank loom Apr 6, 2019, 4:38 PM

#

Papa bear, stop ddosing steam i will report you

viral monolith Apr 6, 2019, 4:39 PM

#

?wtf

#

lol

trail veldt Apr 6, 2019, 4:40 PM

#

stfu motivator! what u talking about

frank loom Apr 6, 2019, 4:42 PM

#

alert alert @viral monolith is DDOSing steam servers

#

😄

viral monolith Apr 6, 2019, 4:42 PM

#

T_T

frank loom Apr 6, 2019, 4:42 PM

#

@trail veldt chill mr wonderful

viral monolith Apr 6, 2019, 4:50 PM

#

hi everyone I have 1 problem

tough harbor Apr 6, 2019, 4:51 PM

#

not authorized error?

viral monolith Apr 6, 2019, 4:51 PM

#

yeah

steel edge Apr 6, 2019, 4:51 PM

#

steam is down @viral monolith

viral monolith Apr 6, 2019, 4:51 PM

#

How can I fix that

steel edge Apr 6, 2019, 4:51 PM

#

you gotta wait till steam comes up again

viral monolith Apr 6, 2019, 4:56 PM

#

I saw this problem first time

viral edge Apr 6, 2019, 4:57 PM

#

steam is down

#

Just wait

pure ocean Apr 6, 2019, 5:01 PM

#

error not authorized

#

good one pubg

#

for me and my friends

steel edge Apr 6, 2019, 5:04 PM

#

it's steam, not pubg

pure ocean Apr 6, 2019, 5:04 PM

#

how u know that?

deft frost Apr 6, 2019, 5:04 PM

#

https://steamstat.us/

Steam Status

Displays status of Steam client, Steam store, Steam community, Dota 2, TF2 and CSGO

pure ocean Apr 6, 2019, 5:04 PM

#

ah

steel edge Apr 6, 2019, 5:04 PM

#

pah @deft frost you still got that in your clipboard, right? 😛 you beat me

pure ocean Apr 6, 2019, 5:06 PM

#

any ideas how long this down period will take? was it a planned maintenance thing?

viral monolith Apr 6, 2019, 5:07 PM

#

@steel edge where are you from bro ?

steel edge Apr 6, 2019, 5:07 PM

#

a few days ago it took like 30 minutes @pure ocean

#

germany @viral monolith why?

viral monolith Apr 6, 2019, 5:09 PM

#

it's been like 35mins lmao

steel edge Apr 6, 2019, 5:14 PM

#

seems like it's coming up again

wise fulcrum Apr 6, 2019, 6:42 PM

#

Am I allowed to play PUBG and Fortnite?

viral monolith Apr 6, 2019, 8:11 PM

#

no nono

crude sand Apr 6, 2019, 10:38 PM

#

kills on mission for specific weapon counts when u knock and when you kill a knocked from team mate?

earnest nebula Apr 7, 2019, 1:23 AM

#

Any idea how to fix connection timeout error?

split latch Apr 7, 2019, 4:09 AM

#

In need of moderator assistance.

austere saddle Apr 7, 2019, 9:57 AM

#

How do I fix anti-aliasing? after I watch a replay, I have to restart whole game to fix it! pubgface

tough harbor Apr 7, 2019, 11:35 AM

#

anti aliasing or shadow?

austere saddle Apr 7, 2019, 11:53 AM

#

Anti-Aliasing

tough harbor Apr 7, 2019, 11:54 AM

#

do you have screenshots of the difference?

austere saddle Apr 7, 2019, 11:54 AM

#

can a video will do?

tough harbor Apr 7, 2019, 11:55 AM

#

sure

austere saddle Apr 7, 2019, 12:09 PM

#

posted it in #247459649798930453 @tough harbor

tough harbor Apr 7, 2019, 12:14 PM

#

huh im really struggling to see the difference.

#

but since you've posted already, there might be others who will notice it.

cyan yacht Apr 7, 2019, 1:22 PM

#

Anybody knows what is the discord link of PUBG MOBILE? Especially in Indonesia, or maybe Asia.

idle tree Apr 7, 2019, 1:35 PM

#

Google does.

craggy anchor Apr 7, 2019, 1:41 PM

#

pls back the old m416's red dot wiew pls

celest panther Apr 7, 2019, 1:46 PM

#

What do you mean

ashen vortex Apr 7, 2019, 2:48 PM

#

plaese fix when i get into a lobby of the custom game that im not going to get kicked

mossy flint Apr 7, 2019, 2:49 PM

#

why is my game always crashing nearby redzons? Can sb help me?

supple vigil Apr 7, 2019, 2:50 PM

#

!ts

regal vaporBOT Apr 7, 2019, 2:50 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

supple vigil Apr 7, 2019, 2:50 PM

#

Those are the first steps to try to resolve issues

mossy flint Apr 7, 2019, 2:50 PM

#

okay thank you

tidal iron Apr 7, 2019, 3:50 PM

#

some one want youtube thumbnails for youtube

vivid shuttle Apr 7, 2019, 3:57 PM

#

The DUO Queue is not working correctly. You ready up, but no timer pops up. Restarted lobby several times. Others I play with report the same issue.

celest panther Apr 7, 2019, 4:23 PM

#

had a similar issue earlier, restarting the lobby after leaving the group fixed it

vivid shuttle Apr 7, 2019, 4:29 PM

#

@celest panther Yeah I've been doing that. It's weird. Just only duos. not anything else.

still zephyr Apr 7, 2019, 6:39 PM

#

I have gtx 1050 ti and i5 7400 3.5 ghz and 8 gb ram 2400 mghz but fps is low please help

safe gust Apr 7, 2019, 7:14 PM

#

한국인 관리자중 온라인인분 있나요 게임기획 관련 문의드릴내용이 있습니다.

celest panther Apr 7, 2019, 7:26 PM

#

@safe gust Please use english in this channel

safe gust Apr 7, 2019, 7:30 PM

#

I would like to contact the manager of Korea.

#

Contact us for game planning

#

Please connect with Korean manager

#

@celest panther

pine oriole Apr 7, 2019, 9:08 PM

#

I cannot see some friends online, and when invited, we can't get into a game. It says we're both ready, then "Preparing", then goes away

#

Anyone had this issue? reinstalled, verified game files, re-added friends to list on steam etc...

sinful flower Apr 7, 2019, 10:00 PM

#

Help please

regal vaporBOT Apr 7, 2019, 11:24 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith Apr 7, 2019, 11:30 PM

#

when i start the customs it kicks everyone from the gam

south wren Apr 8, 2019, 5:46 AM

#

Anyone from staff?

celest panther Apr 8, 2019, 9:25 AM

#

@south wren I'm not staff, but perhaps I can help

wicked spruce Apr 8, 2019, 12:39 PM

#

hi

viral monolith Apr 8, 2019, 2:50 PM

#

so whenever I play with my friend from The US (I'm from EU) and I host the lobby the game goes on NA servers any way to fix?

#

on solos it goes to EU servers

celest panther Apr 8, 2019, 2:55 PM

#

Its somewhat random when you are playing out of region. Depending where that person lives, it might result in lower pings for you both to play on NA than it would be for them to come over to EU

#

You may sometimes experience the opposite and be placed on EU. This might have something to do with ping grouping and the avaliable pools relating to the highest ping.

viral monolith Apr 8, 2019, 3:19 PM

#

I have the game on fullscreen but when I turn the mouse right the cursor goes onto my 2nd monitor and when I click it tabs me out the game

#

I tried tabbing in an d out

#

changing modes fullscreen to windowed etc

flat cloud Apr 8, 2019, 5:02 PM

#

alot of times when queued in squads someone gets left out and doesnt join the game, been happening alot since yesterday, not sure about duos havent done any

#

have to leave game and requeue sometimes they get disconnected error and sometimes just have the timer counting "matching"

celest panther Apr 8, 2019, 5:03 PM

#

The team are aware and it is being investigated

flat cloud Apr 8, 2019, 5:10 PM

#

thanks ❤

deep void Apr 8, 2019, 6:03 PM

#

Servers are acting up right now, our squad has tried 3-4 times to join with weird results each time

idle tree Apr 8, 2019, 8:02 PM

#

Nice,. now lets refrain from being toxic huh?

zealous rain Apr 9, 2019, 12:15 AM

#

** This is a good thing to do if you pc doesn't run PUBG well that i just found out
Turn off replay (and death cam if you want)**

naive solstice Apr 9, 2019, 12:39 AM

#

HEY

#

HOW CAN I PLAY CUSTOM ROOMS

#

pubgpan

viral monolith Apr 9, 2019, 2:29 AM

#

someone is trying to sell me cheats

#

@gleaming vector

#

his name is FCK#6713

#

ban him please

gilded cave Apr 9, 2019, 2:40 AM

#

help

#

I use a controller on pc and when ever I press LB it puts me in the challenges menu

#

And I cant find where to undo it

supple vigil Apr 9, 2019, 3:09 AM

#

I would recommend moving over to a mouse and keyboard - can’t help beyond that

celest panther Apr 9, 2019, 6:43 AM

#

@gilded cave The team has been made aware of the controller issue you mentioned

weak sable Apr 9, 2019, 10:12 AM

#

Hi i have a bit problem. I have a Rog GL502VSK notebook ( 1070 Ti 8gb , i7 7700hq 16gB Ram ) and i play pubg , after the game doesnt loading fast to lobby . Stuck in lobby . I readed all topic and not helpfull for my problem. Please help me :(

dense hatch Apr 9, 2019, 12:58 PM

#

hi

#

i have mission

#

7 kill's with granade

#

6 done

#

and the latter does not count

dense hatch Apr 9, 2019, 2:45 PM

#

hay) i need u'r help :c

dense hatch Apr 9, 2019, 3:06 PM

#

i did 3-4 kills

still abyss Apr 9, 2019, 4:40 PM

#

We have someone in our room ear raping us @acoustic lily <<

acoustic lily Apr 9, 2019, 4:41 PM

#

ha ha

#

thx

storm narwhal Apr 9, 2019, 5:54 PM

#

Windows 10 feature update 1903 now in the release preview has changed the windows kernel and has broken battleye for many games. You will get a memory error within 15 seconds of connecting to a match. Pubg needs to fix this as many will be upgrading to this version as it’s going to be release within a month.

celest panther Apr 9, 2019, 6:21 PM

#

Thats something Battleye need to fix and is on the case already

idle tree Apr 9, 2019, 6:36 PM

#

This kinda of thing is to be expected though with pretty early experimental/insider builds

viral monolith Apr 9, 2019, 7:36 PM

#

hi

#

im new in discord

celest panther Apr 9, 2019, 7:38 PM

#

Hi new in discord, I'm Takarii doggowave

viral monolith Apr 9, 2019, 7:41 PM

#

can you help me

celest panther Apr 9, 2019, 7:41 PM

#

It depends what you require help with.

viral monolith Apr 9, 2019, 7:42 PM

#

i want going to livestream gamers youtuber

celest panther Apr 9, 2019, 7:42 PM

#

That isn't related to PUBG and is beyond the scope of this channel.

viral monolith Apr 9, 2019, 7:43 PM

#

this program is harrd

#

where are you FRO

thorn void Apr 9, 2019, 11:11 PM

#

How to fix battleeye corrupt memory #0

storm narwhal Apr 10, 2019, 12:20 AM

#

haha

#

you cant

#

@thorn void

#

downgrade back to 1809 or you can't play

thorn void Apr 10, 2019, 12:26 AM

#

-_-

storm narwhal Apr 10, 2019, 12:26 AM

#

lol

#

i had to do the ssame

#

and i was pissed

thorn void Apr 10, 2019, 12:27 AM

#

How to downgrade??

storm narwhal Apr 10, 2019, 12:27 AM

#

restore

thorn void Apr 10, 2019, 12:27 AM

#

Windows??

storm narwhal Apr 10, 2019, 12:27 AM

#

yea

thorn void Apr 10, 2019, 12:28 AM

#

My build is a fresh install!!

storm narwhal Apr 10, 2019, 12:28 AM

#

oh.. then you're sol

thorn void Apr 10, 2019, 12:28 AM

#

Sol???

storm narwhal Apr 10, 2019, 12:28 AM

#

shit outta luck