#🤝│community-troubleshooting
1 messages · Page 143 of 1
Me either, when i first started playing my system was well below min specs to play the game (Runing a gtx 660 and a pre pentium intel processor) And i never had an issue like that. It took about 2 hours of messing around to get it to work again
He did say he had a hard pc crash a few nights ago and just launchd the game again so that may have been what corrupted the file.
The crash happened while playing pubg
@jagged trench Whats your friends ingame name?
Luner_Hunter
May be different caps, i am on my phone so i can not check for sure.
If you would like to dm him for more information he is @topaz tide
@desert hull Not in here. Please use #220456605630595072 if you have a PUBG related stream.
@celest panther
Hey when pubg lite global releases
For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us
We don't have any information relating to that version of the game here. If you have questions, visit that link to see the support articles that might answer them
i see myself double in lobby .. is this a known bug?
I assume so since it has been randomly happening for about a year
first i've seen heh
Did anyone found a way to complete the challenge for the week 10 -> Revive at least two teammates and use a bandage, first aid kit and a med kit, all within a single match ?
its bugged, I did it at least 2 times as it's written and its not counting, I've seen people complaining about it on reddit as well
@sonic fox, I send you a direct message on how to do that
anyone know why I can't configure my new Xbox Elite controller with pubg. Steam sees it, but I have no setting in pubg to adjust anything, just gives me the keyboard/mouse option
You honestly shouldn't use a controller anyways for pc pubg
well I guess I am free to use what I want.
I know lots of people who use Controller for pubg and they actually play better than me with them

@solid osprey not in here.0
@idle wigeon Connect it then in the PUBG lobby hold the menu button.
@weary warren Is that the menu button on the controller?
@idle wigeon Thats right, the one with 3 lines
Thank you. I have not held a xbox controller in my hand for oh I would say 15 years. lol
they have changed a little in that time too 😄
that they have, I decided ot get the Elite xbox controller, since I also play Forza Horizon 4, the bottom triggers help with manual auto shifting,..I like it so far. very nice
Ah yeah, the Elite is nice
lobby loading error laoding lobyye not whorking
ok, so I tried holding down the menu button, but nothing happens
What?
Is this site legit ? https://lite.pubg.com/en/
Yup
!support
@snow quest Hey,I am Rakib From Bangladesh..We Are Founding A glich problem in pubg.. Sometimes There Is a player in big size in Map and if anyone shoot it They are getting ban..Plz Fix It
Give Me Permission so that i can include u the problem pictures
@pearl shuttle
@ocean shard
@crimson cypress
See The Problem Pic From The Link and plz fix it
what does this mean
"the family share account cant connect"
am i not able to play PUBG if its family shared or something?
@ me if u can help
family sharing is disabled for pubg due to cheaters
fuck, so i have to buy it now?
yep
always
timothy is mic spamming in squad 2
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
For issues with PUBG mobile, see the link above for methods to contact tencent
@celest panther I need help
But isn't there a pubg mobile being run by PUBG Corp too
PUBG Corp doesn't develop PUBG Mobile, so no.
No, PUBG Mobile is developed and run by Tencent
There is a server for Mobile, though. You can find it by using your favorite search engine. 
I thought there was because on Google play there a pubg Corp pubg mobile
A tencent and a pubg corp
No, thats done by tencent
PUBG Corp has licenced it to them, they are the developers of the mobile game
Think of it like Diablo Immortal - its blizzard IP but being developed by NetEase
So tencent is making a pubg mobile under y'all name
I can show you a picture
@celest panther
I just told you that Tencent are the mobile developers and are licenced to do so
Can I DM you the picture @celest panther
A picture of what? Confirmation of what I just told you is legitimate?
There is no need.
If it not y'all or tencent y'all can sue them
Takarii just told you that the mobile developers are licenced to develop PUBG Mobile
Yes ik so why did tencent make two PUBGM but one under their name and one under PUBG Corp
And y'all don't know about it
It has different names based on localisation
Make sense
@everyone Has anyone completed the week 10 Challenge? where is requires to revive 2 teammates and use a bandage, first aid kit and a med kit in a single match?
I have tried to do it so many times and even if i do everything it asks i still don't get the credit. Does anyone else have the same problem? maybe its bugged?
@sharp basin please don't (at) everyone
It doesn't work, and if it did work then doing such a thing on a 120k member server is not wise.
As for your issue, I've not seen anyone else mention it yet. How many times have you been unable to complete it?
@celest panther ok sorry i didnt know.
Ive tried it at least 3 times since yesterday
both in duos and squads with no luck
I need help
i put ADS on hold and AIM on toggle and its still the other way round
please help
you need to bind the aim and ADS key to a different key, only then it will be functional
!forums
do i have to sign up?
okay,
okay that password thing is seriously annoying
this is for a bug report not my bank account
look i have
let me show you screen shot
please
i have the proof
and it still wont let me hold for ADS
you can dm me the screenshot
@sharp basin @celest panther I have the same problem, cant complete the challenge and there are some posts on reddit of people complaining, either the text is wrong or something is bugged. Challenge of week 10 is not working.
how do i delete my pubg account a start over?
Buy new game key
Then don’t get rid of your acc
@sonic fox can you link me the reddit post? maybe i can find something useful there thnx
sure
please let me know if you find something, it's literally the last mission I have to do
yes same here ive been trying to complete this since yesterday. have done this about legit 5 times still no credit
they should hotfix it since there is a problem with so many ppl
is someone going to help me with my problem
Isnt there a tixkbox or something for when you change the toggle and hold keys? I cant exactly remember @stoic grove
Is that what you are trying to do?
trying to purchase level up 20 .. but when i clicked on it .. it taken me straight to stream's home page? am i missing something?
Are you sure you have sufficient funds in your steam wallet to make the purchase?
That's the only time it has directed me to steam.
oh, steam only do top ups? .. i never use top up heh
@sharp basin I opened a post on pubg forum, post there https://forums.pubg.com/topic/326934-week-10-challenge-is-bugged/
@inland copper it doesn’t . All I do is turn aim to toggle and ADS to hold and I click apply
Is there something I am missing
Check out the link I shared make sure it is just like theirs.
week 10 challenge is 100% bugged
tried it successfully 3 times last night, all in squads, once with 1 teammate downed to blue twice, once with 2 teammates downed to blue once each, and once with 2 different teammates downed to enemies and rezzed
and of course each time with the bandage, medkit, and first aid
no luck
blue/yellow/white coupon .. they're going to be gone in 3 days? or keep forever?
they will expire, I believe when the pass ends
though they may expire after the two week grace period to claim unclaimed rewards, im not sure
k
@halcyon socket They will remain until the grace period from the pass ends
after that, they will expire
Any update on the situaton of the week 10 challenge, still not working for me
@celest panther

my buddy said i'm swimming on land?!? .. i have the screenshot .. i think it's funny .. is that a known bug? 😄
It's a client-side bug, on his screen it happens but on nobody elses it does
Hey guys, i am searching for the Offical german Discord server. But i cant find it and i knew there is one becuase I already was on it but i leaved (dunno why). Can somone help me. 😃
what was it called? @golden bone
arghh accidentally knocked 1 of my player down (revived him anyway).. i think name is bugged and hidden in wall so i couldn't see .. is that a known bug?
do you have a video of it?
@sonic fox I replied already, hopefully we get a reply/hot fix in time before vikendi ends
meanwhile if you get to complete it somehow, feel free to share it with us!
@sharp basin sure I will, I just did it again but no luck - bugged. Did you tried to revive 2 times and use only ONE of each medicine?
XuluniX : dunno if replay will show differently .. lemme see
@sharp basin just an update, i did exactly as the text says: my teammate was killed twice I revived him then used only ONE bandage, one first aid kid and one med kit (in the whole game this was all I used, not even drinks). Then I died shortly after by enemy fire and again it did not counted, I garantee that it's 100% bugged text wise vs what you have to do.
ok, replay doesn't really show what i've seen ..
@sonic fox How was your m8 downed those two times? Like from what source of damage.
any idea how to solve error code 1 in tecent emulator..after reinstallation its not going
!pubgm
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
ok so the mfin week 10 challenge
We just tried it, I was downed twice by 2 seperate enemies, and rezzed both times by my friend
the same friend also took damage from enemies, and healed with a bandaid, first aid, and medkit
1000000% bugged, there is no more of a legit way to have done it
if anybody manages it, please post how you did it, or if you aren't sure, please record your replay and post that
my friend is trying to 100% the vikendi pass and ive been helping him, and its so bs that we put all this hard work in just to lose it to a bug.
@wooden galleon increase awareness posting here: https://forums.pubg.com/topic/326934-week-10-challenge-is-bugged/
I just uploaded a video there showing that I did it 100% correct and its not working
@sonic fox i have tried it today as well with the way you did it. still bugged...
Who plays pubgm ?
@earnest sluiceThis is the PC and console discord and this channel is for those who require help with PUBG on those platforms.
how can I invite a buddy to this awesome server!!
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
Thnak you dude
@celest panther ^
Iphone 7
ok
1 sec
@earnest sluice i sent screen shots to your dm on how to leave
yep he is gone
As far the week 10 bugged challenge i found this on reddit:
"FIX! Well kinda. So my friend and I just finally did this after five tries. What we did is use every med, to include not only the med kit but the adrenaline shot as well. Then one of us went down to the blue THREE TIMES to ensure there wasn't a coding bug. After all this it counted for us. Good luck guys, this one was a pain; not because of the actual challenge but because of the coding error or misinformation...please reply to this to let us know this helped someone, it motivates us to post if people actually use our information."
Haven't tried it myself yet, so if anyone tries it out and it works maybe you can respond with your results. Good luck
@sharp basin including energy and painkiller? you used only ONE of each or many?
@sonic fox as i already said i havent tried this myself yet. This is what a guy on reddit posted i guess he used 1 of each meds including boosters
Can anyone help me with a bug I've been encountering?
Idk if this the right place for it, but anyways here is a video of the problem: https://www.youtube.com/watch?v=x215zSGQrs0
I can't interact with my weapons. Removing attachments, moving weapons, dropping weapons, can't do any of it.
I need help
my game stutters a lot and these red icons in the right hand side pop up when it happens
any ideas on how to fix
Sounds like you might be rubber banding or something, how's your ping?
@stoic grove screen tare
maybe
does it only happen on pubg
?
@sand pagoda is saw your video idk how to fix it its never happened to me before
lmao thats what everyone says
I can't play the game it's so bad. I have to constantly ask people to remove attachments and stuff for me
re download
I did
deleted it from steam
Read the description, like 3rd section, I specified what I did to test.
I already followed the posted "try this to fix your game"
ok
I already did a default settings test
@sand pagoda turn of toggle character render and try
Ok
(talking about the Windows setting)
Oh ok
@sand pagoda "GAB" is not speaking to u
he @'d me tho but aight
did it work
loading game rn
Right click on the desktop -> Display settings -> Set the option under 'Scale and layout' to 100%
Talking to Skull
Yeah it's a 4k monitor I have it set to 150% typically
PUBG doesn't like it on some PCs
worked, many thanks!
@sand pagoda whose solution was it 😏
@sand pagoda also do you have a gsync, freesync, amd sync monitor ?
coz you screen tare is unreal idk if it was the video or not
It was reducing the scale on my monitor
It's just the video
I have a GTX 1080 I can normally run good settings and 60 fps on my 4k monitor but while recording it kinda messes a lot up, I don't normally record.
@sand pagoda ok
Thanks for the suggestions and help, it was greatly appreciated.
GabToday at 11:55 AM
Right click on the desktop -> Display settings -> Set the option under 'Scale and layout' to 100%
Talking to Skull
Gab's
What is the difference between the regular servers, the test servers, and the experimental servers?
Test servers are used for people to try out new things (maps, weapons, vehicles) before they go to regular/live servers
Mostly to provide feedback and report bugs
And for experimental I'm not completely sure but I believe new maps go on there first before test servers.
@agile swift Regular servers are the main servers, where all of the official updates are released. Test servers are servers that the public can play, they contain new items and updates that might come into the live servers(regular servers). Experimental servers are servers where experiments are taken place on, these experiments are just experiments and might not even be used in test or live servers.
Thx b
Every time I go into the chicken dinner receipt channel my discord app crashes, anyone else having that problem?
I'm not at my house currently so I'm using my phone. Android 8.0
Seems to be fine in every channel besides that one
I managed to get into the channel, but I scrolled up and crashed again.
@worldly breach have you searched it up ?
It seems to be a gif someone put in there causing a crash
Not sure how but there are some posts about it
did they help ?
Well not really. The only fix would be to delete that gif
Yo, My teammate shot off a flair and it never came is it broken?
Did your teammate shoot it after Phase 1?
? It was in classic mode
(after the first circle)
No,
@viral monolith voice channel is the people you are talking to, voice mode is the way you are using your proximity chat for example push to talk, always on and none (none disables everything even turns off channel) The default push to talk key is T
How can I report this error
https://cdn.discordapp.com/attachments/487983299453648906/549323616035143681/unknown.png
!commands
@pallid badger, Available commands: !links, !ping, !pong, !steam, !br, !report, !invite, !roc, !forums, !winner, !appeal, !pubgm, !bugreport, !fix, !sfr, !suggestions, !jobs, !soon, !support, !ts, !vikendi, !lf, !pclite
@worn bolt look at these
@worn bolt thanks, i've forwarded it
@coarse junco is there a certain way someone can become a contributor ?
or do you get chosen
by certain way i mean something like an application form
no, you get choosen, you can't apply for that
@coarse junco ok thanks
@pallid badger What about if i am on mobile?
@viral monolith mobile you can only speak to people in your squad
you cant speak to others as far as ik
K Thanks I just got my W, So I am happy
@viral monolith how did you get no user name
Look #207019048607678464
you mean #💬│general-chat
How do I invite someone to this server??
!invite @undone pewter
Invite URL for Discord: https://discord.gg/battlegrounds
👍
does anybody get stuck or lag when driving a car in the game?
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
Hi
Is PUBG cross platform?
Not at this time
Can anyone fix this glitch plz
Can I put a
Photo
Here
It's a screenshot of the bug
This pic has the weird lightning bug
I'm getting that as well, and I haven't found a fix for it. It happens randomly, but quite often still.
Get that too. Mainly in the big warehouse buildings but occasionally in reg buildings too
I've seen various lighting issues in other games as well. I think it's caused by NVIDIA's drivers
I get the same thing randomely with my RTX 2070, so most definitely an NVIDIA issue.
Who is responsable of PUBG Esports Latam?
@mortal sigil unsure what you mean by latam
Latin America probably
exactly
Does anyone know why i cant get into the pubg lobby? it says servers are too busy, but none of my friends have problems with it
same to me and my friend, dont see anything "official" yet
Routing issue between you and the servers. Should resolve itself automatically.
been going on for 15 hours now
i verified my files and it didnt fix the problem even though there was one file that failed and was reacquired. But it didnt seem like it was reacquired
Is there a way to move the network diagnostics? The one where u can see ping and packet loss or somthin
@viral monolith No, not at the moment anyway.
feels badman i want it on the top right lool
PUBG Lite is not working in Brazil help me
i hope buy premium vikendi pass, but i cannot find anywhere.
where can i buy premium vikendi pass..... helppp
@clever flicker on pc the pass is no longer for sale
Since before the weekend iirc
Seems so.
NOOOOO
Not anymore. But it ends in around 24 hours
i buy 100 lv...
Oh
NOoo
Talk to steam about getting a refund on that then
I think he wanted to buy it cuz I dont think you can buy levels
where is steam consumer site?
You can still buy levels
As I said, the pass is no longer available to purchase
How do I select 1-MAN-Duo?
@austere saddle You can't. You can only do 1man squad or solo if you want to play alone.
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
]
can i get some help? i bought some levels for the pass, it went through on steam, but does not show up in game, even though i bought it in game!
Did you restart the game?
Does it say it took money from ur account
yes it is gone
Id wait a bit longer then try and refund
just seems weird
because i bought it in game
usually when you buy things in game, it appears instantly no?
@old ermine Just to make sure, you're aware it's an item you have to consume to get said levels?
I think it's in the same menu as your crates.
it showed up now, thanks!
i have too much coupons .. it is possible to transfer over to my mate? or items if he need anything from me? not via market if u know what i mean?
No. Once the pass is over, they are useless. They are not tradable nor marketable.
I think they will just be erased might be wrong though
servers down?
yes, still inn maintenance
anyone have the constantine gloves ingame? Can send me of a screenshot how it looks like on fpp
Even test servers are down for maintance?
you can play on the live server now. maintenance are completed
thnks
is anyone getting different region ?
@thick brook What region are you getting?
@weary warren EU... DMed you on twitter
Ahh, gotcha, looking into it now.
got some wired micro stutters and very high input lag since 3days i think (R5-1600 / Radeon RX580)
In your queue selection screen do you see an indicator showing you will be matched out of region due to playerpool size? @thick brook
I trust you, just trying to find out if it's happening on a wide scale or if it just seems to be a few.
Hmmm, that shouldn't have affected the server selection, as that is based on ping and player numbers per queue type.
Why I'm getting Packet Loss after update?
also the there are sometimes just about 60 players on plane, why?
Packet Loss is due to quality of connection.
60 players on a plane would indicate that there aren't a sufficient amount of players in your region playing your specific queue type.
!support
hi..
hello guys i got a drop fps in lobby
any soulution
??
Lobby? As in the menu or just before the plane
in menu
And this didn't happen before patch I assume?
Oh, that long ago. But this only happens in lobby and not ingame?
only in lobby
What kind of fps drops are we talking here? I'd recommend limiting lobby fps to 30/60 since it's only in the menu. There's a specific setting for that.
its limited in 60fps
Okay, how low does it drop?
sometimes droped to 2fps
Okay, something is definitely wrong then.
like what?
Not really sure what could cause that. Are you on the latest gpu drivers?
yeah sure my driver is 419.17
the last one
my gpu is 1050ti 4Gb ddr5
and my game instaled is SSD
in*
Do you have teamviewer or something similar idling in the background? I'd turn off everything not needed just to test if it's another program causing it or the game itself.
ill dowload it now
I'd even advise turning off antivirus for a short while just to make sure it's not interfering in any way.
Okay, estimated time left so you can test some stuff?
@dull nebula i got the same issue, which is completely eliminated when i did a clean install of windows and upgraded my cpu. theres also a post that i saw saying running steam as administrator could alleviate that issue
same gpu btw
what about running steam as administrator?
ah thats an improvement atleast. rather than 1-2 fps drops which was really painful
you can also try removing the fps limit in the lobby
lovely. cheers mate.
ummm i never do but if you want smoother gameplay + increased input lag, then i guess give it a go
i thhink to kill some one you should to have a alot of frames
?
@tough harbor anyway thx fore your help buddy
yeah best to leave it uncapped for the least input lag
have agood day
Idamn with the 🔥 help.
🔥🔥🔥
@viral monolith Not really a helpful comment.
hi
heip i have an error pubg is not showing my name its shows #unknown
you have ascended to player unknown
@viral monolith Stop
@celest panther ^ Halp
@viral monolith I told you in #207019048607678464 to post in once in #247459649798930453 - Stop spamming your video here.
@halcyon socket Have you disabled win10's recording feature & overlay?
ok, before i did this DDU .. i don't have any hightlight enabled .. but this time i've opt to have all
no difference if it's with or without imo?
nvidia's shouldn't matter that much, but there's a feature built into windows 10 that can cause performance issues
hmmm windows 10 .. gamebar? lemme see
Yes, make sure game bar is disabled a long with the recording feature it provides
not installed
What programs do you have running right now, that isn't default for windows?
Even in the background
right now? have chrome, discord and pubgs .. that's it
formatted my pc 2 weeks ago
only games is pubg and this other one QC
This is so weird. And you had this issue before you reinstalled everything?
yea, issues before i reformatted system .. this is why i'm puzzled to why i'm getting poor performance ..
i've built my son's pc .. it was nice and smooth .. vega56 with ryzen 2600
Do you have anything that monitors your temps?
m.2 samsung 960 pro .. 7700k cpu, 16gb ram, etc..
no monitors for temps .. just standard
QC is very smooth for me tho
but not PUBG
QC, Quake Champions?
What kind of framerate do you get there on 1440p?
QC? easy 200fps ish
Okay, doesn't really sound like your computer is having issues.
i know 😦
More like pubg is doing something weird. Tried starting steam as administrator?
lemme try that ..
Like, I don't see why that would work. But, yeah, who knows.
yea
55-70fps ish
let me put everything to LOW and work my way up
i mean VERY LOW
yep .. but slight better .. around 60-80fps
let me try 1 thing ..
Yeah I have no clue what could cause performance issues in pubg only, for you
i think i found the issue .. i need to contact asus
Oh what was it?
Sonic Radar overlay causing it to drop big time
disabling it .. it goes straight 100fps+ easy
wish pubg have accessibility features built in
Ah that sucks :/
yup
English only in this channel please @next spade
fix you're missons i droped into pachinki twice and nothing
You have to survive for a certain amount of time or it wont count, I think it's like 3 mins @twin holly
I'm playing it on laptop. 1050 gtx , 8GB RAM, i5 8300, the problem is..it drains my laptop battery at a speed of light. Lol. It drains it so fast. I can barely play one match with 100% battery.
Any solution?
Laptop is few weeks old and I only started playing like 2-3 days ago.
Check your battery settings/ make sure they are less about performance and more about saving battery life?
Other then that pubg isn’t something you play without a charger normally lol
Lol.
I turned off background apps and will test it tomorrow.
But I guess it won't make any difference
What if I keep the charger plugged in while playing ? Will it cause any problems to my laptop?
This is my first time using a laptop. First laptop
Windows 10
No you’ll be fine
I’ve been doing that for months
Just set your charger to stop charging at like 98%
Hmm. But the laptop , I think the fan would start making loud noise if I plugged in charger.
Mm how to set that thing?
Charger shouldn’t affect your laptop performance - if fan works harder it will be to keep temp
Transfering volts to laptop causes heat
It shouldn’t cause over heat - worst case you may need external fan
Ok so playing with a charger pluged in won't cause any trouble as you said..?!
It shouldn’t - only way it could is if your laptop is barely able to play pubg at normal temps
I’ve had my laptops plugged in for a few years lol
Specs won’t help temps
Oh
Best you can do for that is monitor them yourself
And know when the temp is to high if it ever gets to high
You’ll prob need a third party program for temps
@uncut saddle Gaming on battery is generally not going to last long
irrespective of the model or hardware
am i the only one getting higher ping / packet loss
Anyone know how to get someone unbanned? Friend got put on a temp ban for unusual gameplay even though he's not using any cheats or macros.
ya i realised it was because i was using the wrong thing lol
you can go to there page and discuss it with some one
@sick igloo
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
Thanks! He's submitted an appeal already. Just gotta wait out the last 8-10 hrs then?
the process usually dont get solved instantly considering how many people are also appealing on their own time
suggestion : give region tag to voice channel, so we can just join there and expect people coming from the same server.
!forums
@mild granite this might be a better outlet for that so it can be noticed more
there is a glitch where you cant ick up certain items that are on the ground. you can easily see them and they are glowing, but you cant press F on them or drag them into your inventory
@celest panther okay 🙁
what is your issue? solved
@weary warren again getting EU servers in squad one of my friend also getting same
even when queuing solo
Unfortunately there is nothing I can do to immediately solve your issue.
Is your friend located near you? I'm not seeing a large amount of reports of this happening to other players.
How do I get roles?
@weary warren another state
@uncut saddle Read #📋│welcome-and-rules, it contains all the info you need.
@thick brook Unfortunately I'm still not seeing any other reports than yours about this issue.
still getting matched to EU servers ..
had anybody solved VOICE CHAT not working on pubg PC
please send this discord link server
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
^ @edgy coral
Ok thanks bro
anybody fixed VOICE CHAT not working? i tried every solution on internet
Dont spam plz @lapis portal. Asking multiple times in multiple channels wont get it fixed any faster.
Has anyone really been far even as decided to use even go want to do look more like?
What?
U wot m8?
@autumn oxide What do you need help with?
nothing i fixed them too much
Okay 😃
hi
:wave:
hru
@inland copper actually it helps
#📋│welcome-and-rules • Do not spam. This includes tagging people repeatedly or without need.
Oh no! .. now i'm getting bright shadow issues back again .. is there's a real fix for it? 😦
No. But someone said switching render scale between 100 & 120 back and fourth fixes it when it happens.
yea, i remember someone mentioned that .. also changing the shadow from low to ultra or whichever .. it'll goes back to normal .. but then on next match, shadow issues appears again .. quite annoying heh
Yeah, I get it like 40% of my matches as well. It's quite annoying.
some say that rollback to older nvidia driver .. but i seen some are still experiencing that shadow issues on older nvidia driver .. correct me if i'm wrong
I've tried a lot of different stuff to minimize it, but nothing changes how often it occurs.
Yeah, that will work I've heard. Not tested it since it shouldn't be needed.
ok
at first, i thought might be GPU over heating .. but it's stable around 55-60'c
can't stand this .. formatted my pc couple of weeks ago .. virtually nothing else is installed .. all official drivers, etc.. gonna try DDU again and install older driver .. or probably stick to windows driver! 😛
brb
yea,, 388.13 now .. windows driver (not nvidia's) .. so lets see how it does for me for the next few matches 😃
Yup, tell me if it works. Might actually roll back then.
I've never had an issue with the lighting bug, can find out what my drivers are when I get on my computer later on
@hidden dust Doesn't seem to happen to everyone. My friend is using the latest drivers on his 1070 Ti, not had it once. While I get it like 40% of my matches with a 1080 Ti.
@stone heart : so far, seems ok with 388.13 .. still need to play more to confirm but i can't be 100% sure of it but it does for me so far
@split latch said i was harrasing him becasue I asked if he would like to duo and he said he only plays with adults so idk man
idk
he said he was gonna report me not sure why lol
I know they named it #🤝│community-troubleshooting but um... this is more of a game issue channel
@worldly hedge You were asked MULTIPLE TIMES to leave, any and all engagement afterwards is considered to be harassment by definition in the law, Respect my wishes and leave me alone
y'all might wanna either settle this between yourselves or involve a mod and move on
@supple vigil I know buti dont know what I did wrong
eitherway don't take up this channel with he said she said
hes a she
@worldly hedge I am Male.
oh
Please drop the subject, move on or a Mod will be involved.
thats embarising
@worldly hedge How is me being male embarrassing?
You do know that is is embarrassing for you to be rejected to play Duos only to come here for a resolution to a situation that you instigated?
Regardless, i am taking my leave, End of discussion.
Hey guys, i have an very annoying isue since i bought this game (About 2 months ago). Whenever i close my inventory, my game freezes for a second. To fix it, i have to unplug 2 out of my 3 monitors. With a single monitor it runs fine. I reinstalled the game and win10 x64. All drivers up-to-date. Anyone knows how to fix it? RX580, 16GB RAM, FX-6300. (Same issue on a system with an i7 7700k, 16GB and GTX1070)
Edit: Usually i use 4 monitors. The less monitors i use, the less it freezes.
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
This is always an option
(This probably wont work) mabye change your settings ingame to windowed mode etc.
Tried all of that besides the mobile connection thing and port forwarding (I dont have access to the router settings).
Tried windowed mode etc. Did nothing 😦 Ive spend almost 100 hours on the trainings mode trying to fix this. Its driving me crazy 😄
I know someone who said this issue came after he updated the game in september or october last year... Maybe someone of the PUBG team will have a look 😛
anyone know how to download an emulated version of PUBG
might wanna google the mobile discord and ask them there @viral monolith
k
whats your system specs?
@tough harbor Hmm, how severe are the new macro banns? I use macros for chrome and Firefox, and I guess they could be triggered even if they doesn't do anything in most cases. Don't want to get banned or my entire scanned just cause some people use cheat, forcing PUBG Corp to act like Staci.
I wouldn't worry until they talk more on it. Saying they're gonna ban macro mice is a very broad term
Yea, since you can remap buttons like never before in all mice and keyboard software today, I feel a "Turn off your macro software and restart the game" would be a better route
this practise has been applied since late 2018, so if youre not doing anything fishy within the game itself which could trigger the detection, you should be alright just like youve been all these while.
Googling macro mice only comes up with mice that have extra buttons on them and any forum posts also about 'macro mice' talk that its a mouse with extra buttons on it. And if it is that that won't go to well as many people have mice like that now
You mean like MOBA-mice?
Yeah
I feel like they are targeting auto trigger and stuff like that. Why not just set a maximum click limit, then a cooldown for a second or so.
Even so that would just be a macro
I mean that they implemented that into the game.
So idk why they would say macro mice and not just macros
Better to prevent than block, blocking always makes shit worse
Pretty sure there is a max to how fast you can click weapons, iirc the m16 has had the changed a few times
Banning* obvious cheating and programs interfering should be banned. Using software ALL major mouse manufacturers provide shouldn't be bannable.
Yes ofc, but Logitech in example can make you click 40 times a second.
I use icue to have my sound eq settings the way I want them, so if they prevent it from being used because I can make macros with it, I'll just quit lol
If the game detects 40 clicks a second they shouldnt bann, but put a limit.
10-15 clicks a second is what a human can do basicly.
If it detects 40 a second they should be kicked to lobby lol
Or get a cooldown for 3 seconds. Who would use an auto trigger macro if you get a cooldown for 3-5 sec after 3-4 shots? (I.e detecting 40 clicks in a sec).
Yeah that could also work
However, I believe PUBG Corp won't settle for that since he punishing route they have taken due to China.
Just ban the game from China 🇨🇳
Hello, I am asking you guys. Is there also a link to pubg mobile? If there are I would be happy if I could join that discord there also. 😃
If you want to find the PUBG Mobile discord you'll have to use google to locate the link :)
@viral monolith
if change internet settings, could it solve the BROKEN VOICE CHAT in PC version of PUBG?
Okei thx @idle tree 😊 But that i difficult tho, but I should give it a try
Sure. What's the problem? @weak raptor
Hello! I was wanting to ask for someone to clarify the definitions of mouse macros that are allowed and prohibited. For example, Allowed macros intended to make gameplay more convenient for playstyles such quick ping to a designated button on the side of the mouse, grenade equip, or expand map right next to your LMB while multiple key macros such as rapid fire or automatic grenade use for the sole purpose of imposing super human abilities is prohibited. Are my definitions correct or are all use of mouse functionalities beside LMB, RMB, and MMB prohibited?
Anything in the pipeline to address footstep volumes?
@split latch rearranging a keybinding to a mouse button is not a macro. A macro is a recorded preset of multiple keys/key presses. You can rearrange your keybindings to your mouse buttons without problems
@quick chasm Understood, I was considering having a key to crouch and ADS in series but i will avoid such as i feel that is prohibited.
did someone manage to fix VOICE CHAT not working? should i remove something from windows or add some extra files???
where to download old pubg files? my voice chat stopped working after i downloaded new files
have you tried using a different connection, like mobile network to see if the voice chat problem goes away?
Why is ALL voice channel disabled for one minute?
to prevent bot spammers
Bot spammers? What's that
Bots that join the game and use the voip to advertise
why does the game just freeze and a loop of a static sound plays for like 2 seconds or so
it happens ever 30 seconds
Is there no longer the ability to post images on the content section of the server?
@split latch Did you have the PC-Role when you tried? I don't see why you shouldn't be able to. Probably an error in channel permissions.
@stone heart I have a PC role on my end. No idea on why it would not work.
@split latch Yeah okay, I'm not sure if it's intended to work like that. Forcing people to upload their images elsewhere first.
@stone heart In other words, If has to be posted elsewhere before linked to the content section? Namely as a means to filter spam or unrelated content?
I'm actually not sure if that is the intention or if an error has been made in role permissions.
Understood, I will mention a moderator and see if they could investigate.
Cause the channel you're testing in is #247459649798930453 right?
Correct.
The addition sign that should be besides this text field is missing however I can still send media to DMs
Yes, that's correct. Like I said, imo I don't see why it would be disabled in #247459649798930453, but they might have done it for some reason.
Understood. I will give a mod an opportunity to investigate.
@coarse junco Could you please look into the possibility that role permissions may have an error that prevents image posting in the appropriate channel? Further details are above. Thank you! 😃
Additional information: The ability to post images is present in #285655576216862720, not in any other text based channel.
forwarded it, not sure if it's intended that way
Thank you very much.
Would anyone be able to help me out with my game audio being INCREDIBLY low?
In-Game Audio is at 100%, Volume Mixer is fine. I have to put my headset at 100% volume just to be able to hear at what used to be 30-50% volume. Flat EQ.
Pre-1.0 change it was never this bad. It's not the headset, music, YouTube, other games are all very loud, it's something with PUBG.
My squad mates can hear footsteps, vehicles, shots, etc all from way farther than I can.
Headset: Logitech G933
VOICE CHAT is not working for me or for many of my friends... new files in PUBG folder made it broken... old files worked
@lapis portal what country are you from?
have you tried using a different connection, like mobile network to see if the voice chat problem goes away?
Kann jemand deutsch?
@viral monolith English please buddy
Ok
@tough harbor i have tried with DSL and mobile internet and different DNS settings 1.1.1.1/1.0.0.1 and 8.8.8.8/8.8.4.4
please fix the damn voice chat... this game sucks without voice chat if you dont play SOLO and even in solo it would be awsome to hear others....
i try to re-install drivers
still not working.. not even the VOIP icon (speaker icon) will light up when pressing T = mic key
@placid moon English please
Unless you require help, please use the other channels
quem fala brazioleiro fala vinaio
@placid moon Last warning, english in this channel please
AFTER BIG UPDATE... i have not been able to pick up stuff from ground and my friends have noticed same problem.... wtf!!!!!!!!
@lapis portal anywhere else mic works fine for you? and again what country are you from? you should contact vivox as theyre the voip for pubg
Hello i have buyed a crate and the key for it, when i try to open in says, "unavailable in your region" i live in the netherlands EU
pubg are forced to disable loot box keys for Belgium and Netherlands due to certain laws
Sounds weird that it allowed him to buy the key
true. but thats on steam end, i guess.
Yup, probably 😃
Please, someone can help me, help a friend, having a issue, it´s a very strange one, there's nothing on google about it and we tried already everthing
Everytime hes open the game he gets this msg
A popup, that makes all the buttons on the lobby useless, saying he needs to update the adobe, the thing is, that is not even installed
two friends are having the same issue, already scanned for malware/adware, one of them, just clean installed win10, and still getting this error
@tough harbor is there something i can do about it?
was about to suggest scanning for stuff but its even happening to a clean install of windows?
@tough harbor yes, and the worst part, we're pro players in Latam, and 5 days from now, our pro circuit begins, yesterday, happening with my teammate, before the last match on a tournament, and we had to play with 3,
we're trying everthing for about 12 hours now
The first tought that 100% was a adware virus, but scans come clean now, and the fresh win10 install and still getting the error, is strange
do you run the game through desktop shortcut, by any chance?
direct from steam lib
Why would it need flash? Unless its mobile on an emulator?
I know right
he didnt even had adobe on his pc
or have it now
and one, just fresh installed, win and the game
and still get this
i dont have much idea about this as youve done most of the things i'd suggest
maybe someone from the pubg team could help. @quick chasm @weary warren
this looks like there is some malware involved
please check if your DNS settings are ok
we verify files with malwarebytes several times, untill one of the guys having this, have just clean installed windows, and still getting this
Windows 10?
Yes
he ever play on that machine before?
everyday, in the past 6 months
we scrim everyday, play faceit games, pubs, about 8-12 hours a day
the first time this happend was y-day, after we played already 3 games on a tournament
he crashed on the lobby before the 4th match
and since.. he's getting this error
brb
i ever experienced the same but its not about flash sht
just crash note
cant do anything
malware none
its fixed just by reinstall window
factory reset kind like that
@silk jackal
yeah, one tried, but hes offline now, im gonna say him to do that now
@silk jackal try opening CMD and type nslookup prod-live-front.playbattlegrounds.com
post the result here
if he reinstalled windows and still has this error, the malware probably changed the DNS settings in his router
you would have to consult the rounters manual and set it back to factory default
then the problem shoud be resolved
was this on the PC having the problem?
yes
You said two friends had the same issue. Do they also have the same ISP?
no, diferent states, so i just tried something
that for some reason havent tried before
i just changed his dns for the google one
and it worked
bingo
So, either they both have a corrupted DNS or their ISPs are corrupted trying to do some shady stuff.
this means something hijacked your dns settings, check them on your router too
thanks for the help, guys, if the problem persists i will come back haha
You should still tell them to double check their routers as XuluniX said
Hello i've got banned a few days ago when my accout got hacked and somene played on it ,i've done a request and a supporter told me to do another rquest with some info but i still didn't got a answer
eventually you will, but if someone hacked your account it more than likely came from a large data dump that happened in that past few years
use this website to see if you email or password is included in any of the discovered data dumps of hacked credentials
if your password appears in this dump at all, even if not connected to your email account, you need to change it
also, if your email is in the database more than 4 or 5 times you should look into setting up a new one
i would for sure
on everything and use a password generator for a random password
or try your password that you want to use here https://haveibeenpwned.com/Passwords
is its in the databsae dont use it
so to clarify, someone played your pubg accoutn and now its banned?
yes
he hacked my account
and i had to do a ticket to recover
it
but when i recovered it
my acc was vac banned on pubg
If you feel you were incorrectly banned please submit an appeal on our support website:
If you want to appeal the ban, please raise a ticket there
Just wait now that's all you can do
When I plugin laptop charger, it DOESN'T lag. But when I play without it it is lagggggggginggggg even on 100% battery
WHY?
Power settings most likely.
100% laptop power settings
@celest panther @weary warrenso how do I fix this?
Go into your windows power settings
make sure you switch to high performance if you don't want the system to restrict
Hmm okay I'll get back here later thanks
anybody know a way to get an emulated version of PUBG that works
This server is not for mobile pubg.
i didn't ask for mobile
We don’t emulate console pubg here
And if your trying to emulate a pc game - while on a pc, I’m not sure how that would work
Either play mobile, or buy the game
im unable to pick up like half the items i see???
How do I fix lag and rendering issue while streaming?
8GB RAM 1050 gtx , i5 8300 laptop.
Streamlabs OBS video output set to 1280x720, etc etc. Watching tutorial videos...now 
You shouldn't stream on a laptop
Why
When I stream pubg mobile on Emu, there is no issue like that.
But pubg PC is heavy. Maybe that's why.
@supple vigil I couldn't find power performance option in Windows 10
@celest panther hey there...where is the power performance option in Windows 10?
😟
When I plugin charger game doesn't lag, when I remove it it lags
Game still lags after I changed ON battery performance to maximum performance
Shit
It only started happening yesterday
Anybody help?
look for power options
try when you plug in your laptop
If it changes when you're plugged in, then it is for certain your power settings
It's likely you haven't changed them correctly.
Also, streaming and playing PUBG will be extremely difficult with a spec like that
@weary warrenokay. But I changed them correctly maybe I need to restart?
I changed on battery to maximum performance
How do I change these settings in Windows 10? I think I did them correctly and restarted but the problem persists. Huh
@weary warren okay. It's not playable without plugin charger. But it wasn't the case a day ago. The laptop is BRAND NEW. few days old.
It only started happening yesterday.
Regardless, this is a Windows issue, not a PUBG issue.
Yeah
I hope you manage to get it sorted, but this channel is for PUBG support so I will not be able to help you troubleshoot this issue.
Ok thanks..I understand
hey helpme
Vodafone Enternet pkt loss %30 25 GG pls helpme
Obs stream online
pkt loss %30
PUBG PLS FİX pkt losst plss
Packet loss sounds like an ISP issue, not a pubg issue.
Man, I just gave a textbook Dan response.
@weary warren I fixed it. In advanced system settings, I set in "visual effects set to "adjust for best performance"
But lagging little now. But with charger plugged in , it never lags.
Fixed to large extent though.
I’d still recommend playing with a charger plugged in lol
generally, thats always the rule for laptop gaming
anyone else having the problem where you get a weird bug where it doesnt allow you to pick up items sometime, ive met only one other person that has this issue
it does seem to arise after the recent update. the team are probably aware of it
alright jus tmaking sure im not alone
chocotaco experienced it too, definitely not alone
do people actually get banned for racial slurs in pubg?
@supple vigil okay. Now I'm having the same issue with PUBG mobile too. Lol. This is weird. Idk what system settings to choose now anymore. I've tried everything. Anyways.
Pubg mobile?
Regardless I’d recommend just playing with your charger plugged in
That will solve the whole issue and is what most of us who play on laptops do
Np
But what I wonder about is that it wasn't happening before. I mean I wasn't getting this problem before few days ago.
There are all kinds of things that can happen when your laptop is losing power
Hmm
Rather then try to prevent that - because it’s probably a good thing
Just circumvent it lol
With a charger
🔥
🔥
Playinf PUBG PC now on it and there is no lag so far until now... Since 10 minutes. This made me think of something that some app or Windows might have been updating but I think I disabled auto updates.
Can't really say what is causing it lag. But it's definitely some apps in Windows causing this lag. Power features too definitely.
Playing it on HIGH graphics.
No lag
But yes it does lag a little. At times. Just a Windows issue. I will disable any auto updates.
Just noticed that my FUP net limit had been reached yesterday. I'm playing it on 10 MBPS SPEED.
Could this be causing lag...
Dont.....spam
why
Because its against the rules?
Packet loss is more than likely an issue on your side, not PUBG'S
Pubg fixed when you check your side lol
What do I do when battery is charged 100% and I still wanna play with it being plugged in? It charges fast lol @supple vigil
You leave it in? Oh and change your battery settings to like 98%
It’s not like you need to keep plugging it in and out lol
It’s a laptop - most if not all are designed to handle this just fine
where are the cheats @amber elk
can't find any cheating in there, sollks more like desync
and calling out players is not allowed here
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
use that if you think there were cheats involved
no, i'm following the rules
the ones you accepted in #📋│welcome-and-rules
if you don't want to follow the rules, do that.
From what i saw in the video, it looks like there was some desync, not cheating.
Calling out players is not allowed here, report players ingame or on the helpdesk if you want them checked by the team
you are not allowed to post a video here and say they are cheating
and post it here
• Do not publicly accuse other users/players of misconduct. Please always use proper channels for reporting users/players to us.
use !report
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
How can I change my nickname?

