#đ¤âcommunity-troubleshooting
1 messages ¡ Page 137 of 1
Is anyone free to help? I have tried updating my Nvidia drivers, reinstalling the game etc... still did not work :/
You have brought the update to live servers without solving the full screen problem, thanks pubg
There is something wrong with my pubg mobile
Ever since the new update came out, I was no longer able to get the âBalanced graphicsâ anymore. It gives me the option but when I press it, it says that I have to restart the game in order to obtain the graphics but every time I restart I enter the game with low graphics again even tho I set it to balanced. I check again on my graphics setting and for some reason it always god back to low.
Iâve been playing pubg mobile for a while on this same phone on balances
Could someone explain to me; how I could not get Solo FPP on Erangel/Miramar in SEA servers, during this damned peak hours. I mean, it can't be low population, that's bull as hell.
Seeing an odd issue since the update where the bottom of the lobby / loading screen is cut off : https://streamable.com/26xzv
Tried changing resolutions however I can't even select apply as the screen wont display it
@safe mountain Set your Windows scaling to 100%
I will try that now, cheers Gab
Absolute hero, that did the job. Still curious to know why this issue only came up now. Is PUBG just using the desktop settings now ?
how ?
im having issues running pubg
usually i get around 40 fps, but no frame drops
playing patch 24 on the live servers, im getting insane frame drops, sounds randomly stop loading in
im getting something called pkt loss around 4% and 9% usually
any ideas?
Also it takes really long for me to load into the game (usually around the time the plane is starting) and textures don't lose in once I drop until 1 minutes into the game
does this happen to a specific map or just in general?
Wow and again dysinc. I don't understand how PUBG make paches with full bugs and dysinc. I tired from this paches. Makes me play PUBG it's new mape and that is all. When PUBG will increases loot. Plz fix your game PUBG
yea dysinc again 
@zealous rain ingame recording from the game itself
@rough geode you cant record from the game itself
they dont have a recording software integrated
You can use other things easily
was there's a known issues with pubg account? as seems my account got banned with no reason? - who should I contact?
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
i've tried that .. but getting this "pubgsupport.zendesk.com refused to connect."
Try the link above
yes, but need to sign in .. that error message i'm getting ..
can i get someone to change my name on here to have NA in it for me thank you
ok, seems chrome didn't like the "forgot password" ..
what do you have to do to complete the mission: Oh, the things you'll break! ????
Whats the point to send ticket if the reply is always some copy-pasted generated text
can anyone of the mods change my name to ''snaxpyro'' :p
Guys i have been having FPS drops and low fps any way to boost fps, what are good Graphics settings ingame
Specs
GeForce GTX 1060
i7 7700HQ
16GB Ram
Can anyone hellp
@molten sleet done
@viral monolith While you might get a prebuilt response, every ticket is being handled by a human
it is possible due to this "1 file to validate and will be reacquired" causing pubg to banned me from steam? - i'm not even sure why that's happening to me
Such things is not being commented on
@halcyon socket without knowing the details, it could be possible in theory
Can anyone help me get higher fps in PUBG
ok, i'll wait for pubg team to investigate cos my mate is waiting for me to come back online to play .. gutted that i got banned for no reason ..
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
sometimes when walking I hear the sound from hovering over items in your inventory
PLS make the fucking wind noise way less loud i cant hear someone max volume 50m from me
new map
Iâve put a 1060 6 gb into my old computer to give to my brothers-in-law, itâs got a AMD 965 @ 3.4, 12 gb pc3200 ddr3 and an old Samsung sss
What graphic settings are best for a computer with a good hip and a shitty cpu?
Gpu
shity wtf you mean i have a 1060 6gb and a ryzen 5 1600 and i us to run max setings and get 60fps at less
maybe upgrade that cpu but your gpu is fine
Iâm saying shitty cpu with a good gpu, what settings take less strain of cpu and more towards gpu
Everything on medium?
Iâm giving it away and donât want to upgrade the cpu and motherboard
@lost reef tbh, best way to find out is to jump into Training Mode and test it out. Start with everything on low and just go ham.
tks XAM
@stone heart will do thx
How long does the ban appeal process usually take?
im not sure if im having a CPU bottleneck issue? but the game uses up at most 50% of my GPU which is a RTX2070
which actually ended up having lower fps than my 1060
not the cpu problem if you have lower fps than your 1060
That makes no sense when hes talking about a RTX 2070?
Since the rtx 2070 is supposed and should perform better than a 1060
Maybe outdated/faulty drivers
yeah was pointing out that it isnt the cpu bottleneck
Ye i just processed ur message, just woke up sorry lol
hello! i have crash after update in start menu (
anybody have this problem?
I reinstalled the game and deleted all folders. But it's don't work (((
how's the FPS with everyone ? i lost like 40 fps on sanhok
@viral monolith haha its fine
i have the lastest GPU driver
so i feel like it might be the optimization problem of the game
@sinful vapor in Vikendi with my 2070 i actually have some fps spikes when landing after parachute , i literally dropped to 20fps
which should never happen with a RTX card
basically yo need to go in windowed mode and then back to full screen
every time you start the game is kind of bug
it worked for me
first of all when i want to exit to lobby games not respond and crash and when i close the game completely steam detect it open idk why !
Anyone else experiencing insanely bad performance on the new map? I'm running 50-60FPS on Vikendi (all settings low)
omg! when i exit to lobby game freeze and not respond
what is the best grip for spraying m4?
this keeps on happening ^^^^^^^^
I have reinstalled my game Verified integrity of games files and reinstalled battle eye
!ts
First Troubleshooting Steps
https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
^ Do Step 14
ok
AFTER MATCH MY GAME CRASH , WHAT SHOULD I DO ?
/invite
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
Hello guys ! I have a question about the beginner missions, how unlock the mission "Oh, the Things You'll Break!"
anyone have a way to get high fps in PUBG (BTW) I stream and Specs are 1060 16Gb of ram and i7 7700HQ
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
@dusk patrol reduce graphic settings to very low, for all but anti-aliasing and textures.
Lower game resolution
Disable unnecessary background services / tasks running on your rig.
Maybe. What are you using to stream?
OBS Studio
Try Bebo.
why
K
The other option is getting a capture card and another PC/Laptop as your stream setup.
That would reduce the overall load on your rig.
i use OBS studio to stream and for some reason when i stream full screen and alt tab to see the obs preview the game is not updating and is frozen, when i stream in windowed full screen it works just fine. What to i do if i want to stream in Fullscreen?
anyone help
Might be worth talking to OBS with that
@dusk patrol that is normal behaviour for games in fullscreen mode
the game stops rendering if you are in fullscreen and tab out
why does that happen
In fullscreen-mode games draw directly to the screen. If you tab out, the game can't do that anymore as there are other windows on the screen
you would have to use fullscreen windowed if you want to tab out
this is what i see every time i go to the bottom of this mission list
its like they get cut out
Just a small error. If you can search for a match and get into a match, itâll pose no real problem
is there mo way to nickname your self here?
@idle tree when i open up pubg it says reconnect it wont let em get to the lobby
@royal sentinel ask mod
its fine
how do i get the server link
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
@fringe tangle ^
ty
Is there a server for pubg mobile?
how to get the christmas update?
anyone know how to do this quest?
with tencent gaming buddy
how do i compress a video
yo
my game was wigging out
this was the grouond rising to the sky lmao
Got a question
When I finish building my new computer, can I download steam and login with my account name on my old computer and redownload all the games?
Is it that easy or is there more to it?
it does seem to glitch about when scrolling
"dive 10m into freezing water on vikendi" it doesn't count... or is it 10 minutes?
@upper escarp thanks, it works... but thats a fucking joke that u cant scroll with ur mouse xD
It does count, I've drowned myself to do it tho
you can also do scroll, and press Esc to fix the glitchy textboxes
I am getting error 25 corupt battle eye data perform a clean game install. I did that and am stil;l getting this message
does any1 know what it means "oh, the things u'll break" ?
Break a car.
ty
I need help
Anyone else getting this on Xbox? Iâve restarted the PTS and my console multiple times already and it wonât go away or let me start a match.
I need help, I have been false banned and support is being no help what so ever.
!support
@ancient pond We don't discuss bans here or on the forums. The support team is the only way to appeal your ban.
@woven isle Can you see the channels and are just unable to connect?
@viral monolith You may need to redownload the entire PTS (That what I would do personally)
@woven isle Looks like a routing issue. Not something I can help with, but discord support might?
Quote the server you are trying to connect to as vip-us-west1
how can I join Europe servers?
Discord servers are set by the server owner
aha
usually it makes very little difference though
I will check with discord support, thanks
tencent is malware? as Zemana AntiMalware detects that
No idea @halcyon socket Could be a false positive, but we can't help you with regards to any of that here
Check the link below for ways to speak to the PUBG Mobile team
!pubgm
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
support never reply to me .. so i asked here đ
because i don't play mobile pubg .. but it happens to be on my pc .. where did that come from tho?
Could be many different things, tencent are quite a large company. Might be best to take a look at what you have installed.
What processes does PUBG run now? After I quit the game, Steam says it's still running and I can't find anything to kill in Task Manager. No TSLgame.exe or anything that looks PUBG or Battleye related in the Processes or Details tabs. I have to force quit the Steam client to be able to launch PUBG again.
!ts
First Troubleshooting Steps
https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
^ try the troubleshooting guide
sure, thx
I still can't access discord voice channels, I think it's an issue with the rules system or the agreement bot
any tip top stop fps drops? nvdia 1060 with i7 7700hq
Yeah, I can't enter any of the voice channels either
Mods can u change my name to BionicTormado [SEA]
Whats the magic word?
idk @celest panther XD
cough cough â
â cough cough @safe tendon
pls change my name @celest panther
There we go!
Also, wouldnât it be âBionicTornado [SEA]â instead of âBionicTormado [SEA]â?
Hey the man can spell his own name
true 
"remove 1 weapon skin" how shall it work? i've alrdy done it a few times
Ingame?
yes
Did you survive long enough?
yes i think so... more than 10 minutes must be enough
was it your own skin or someone elses?
Ah, that might not be considered removing.
do i have to remove it completly? is there another hotkey?
Im fairly certain you can strip it, something like shift alt click?
ok i will try it next time, thanks for help
Just checked, its exactly that combo
okay ty... and whats about "dive 10m in freezy water"... i alrdy did... someone said u have to drown?
@lost reef YEs, OF COURSE
any1 experiancing huge frame drops after update?
@safe tendon Check if DPI scaling got unticked in the update
@safe tendon https://www.reddit.com/r/PUBATTLEGROUNDS/comments/71gzpi/greatly_improve_fps_new_method/
In the exe file
how should I go about (in the most effective way) communicating matchmaking issues with someone from the team?
What issue are you facing?
when I join a lobby..the code at the bottom says SEA...but I'm connecting through ap-northeast-2 which is korea..
moreover, the matchmaking almost always puts me in a higher ping server than what is available (other regions like EU)
EU cannot possibly have longer queue wait times than SEA/AS
Korea is South East Asia, so thats correct
Where are you yourself connecting from?
I'm not sure how the game is interpreting the regions..but if we're going by AWS then they are distinctly separate..
I'm connecting from Pakistan. Here are the approximate pings to the aws regions from my end.
these are the 5 lowest ping servers to us...
right now Singapore is high for some reason and I can understand that it is likely my ISP and routing etc. --- usually it is 100ms .. however even then, the ping priority should fall to EU.
From what I can understand is, the game puts Korea in SEA region...and since Singapore (with the lowest ping) is in the same region it chooses to put me in SEA but doesn't choose a singaporean server because Korea pretty much has the max player count.
am I correct?
does that still work?
Based on some recent comments it doesnt work anymore, haven't tried it yet tho
@celest panther any feedback?
I'm fairly sure that Europe no longer uses AWS at all anymore as it migrated over to multiplay a few months back
There could be a number of reasons for placing you in SEA rather than europe, but you are sort of in an odd location overall when it comes to distance to regions
Its more than just your ping specifically to a region, you also need to take into account rating based matchamking, ping grouping etc
When you matchmake, does it tell you that you are being placed out of region, or is it selecting SEA as your primary?
it doesn't tell me anything because its automatic..i just have to see the ping/code once i'm inside the server
occasionally it lands in singapore .. (110 ms avg.) ..but most of the time its 250ms
and by occasionally i mean 1/10-15 times
Then it must be placing you in SEA primarily. both of those servers you mentiond are part of the SEA region
wait no, sorry
yes... but since playercount is higher in korea..it routes me there instead
Where are you getting that its placing you in korea?
Keep in mind that given pubg is based in korea, there is a
but the network connection is showing only one aws ip and that's ap-northeast 2
good chance you are meant to have a single connection going there
Not everything is hosted on AWS, so relying specifically on that is not recommended
Russia has servers hosted by mail.ru for example, EU is multiplay
okay...let me gather some input and get back to u
here's to hoping I land a singaporean server soon
@celest panther can you please check DM?
For the record, i also connect to that exact AWS instance too, while on an EU server
that is not the game server you are on
you're referring to the code at the bottom of the screen?
im refering to ap-northeast-2
@celest panther who can i talk to regarding a reproducible serious problem regarding this game and windows insider builds?
You can DM me and i'll pass it along
is vikendi on test server or stable branch?
sound, cheers gab.
@celest panther
vat
can you change my name to "J3sus_2"
im pretty sure its a steam thing and not a pubg thing
i mean in the discord
done @urban thunder
thank you @coarse junco
im having insane rendering problems with PUBG :/
the loading screen time has increased insanely... i get in when there is only like "13 sec" on the timer left and when i jump out of the plane i see it's struggeling with rendering everything from buildings, cars.. basicaly everything... where sometimes it doesn't render in at all and i can walk through everything and loot doesn't spawn in (or sometime it does but i can't see it nor pick it up).......
------------------
System Information
------------------
Operating System: Windows 10 Pro 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B58
BIOS: 1.20 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
Page File: 9457MB used, 16095MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 1070
Manufacturer: NVIDIA
Chip type: GeForce GTX 1070
Display Memory: 16256 MB
Dedicated Memory: 8088 MB
Shared Memory: 8168 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
First Troubleshooting Steps
https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
@jade rose
hmmm i might try
What is this fullscreen bug where first launch is not fullscreen until you go windowed>fullscreen?
so verifying integrity came up to 2 files missing, redownloaded them (83Mb) could that be the cause?....
Help pls
First Troubleshooting Steps
https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
Always that thing
Hi everyone , do anyone know how to fix the voice chat bug , every setting are on ( voice chat mode all and channel all ) but i cant hear anyone of my team and i cant talk either. I've tried different fix like putting my windows share on , tried some fix from some youtube video by modifies those ''true '' in '' false'' and yeah my mic is set and supposed to work. I ve also tried to reinstall the game or to verify the integrity of files , no fix . is anyone know how to fix that cause its pretty annoying...
Try searching in windows for "microphone secreccy/privecy settings"
I've already tried that , everything is activated
check the config file
did that too , i've modifies the windowsnoeditors / gameusersetting : i ve switched everything that needed to be changed to false , but doesnt work for me
Removed the Vixoz(somethingl ike that) file?
i think i ve done that cause i do not still have this file
Well, then it could be your router
what you mean ??? how can my router be connected to that?
Beginnig of that communication issue with my teammates, i could hear my teammates for a moment but after 10-20 secs in warm up my voice chat always went off. i had tried everything changing gameruser settings , ctrl+t and etc but i recognized that it was all about my routers ALG/SIP settings when i disabled my ALG/SIP setting everything begin to works perfectly. So I recommend to people who have this in game voice chat issue
how i disable the ALG / SIP setting?
type 192.168.0.1 in your browser
If its a netgear router www.routerlogin.com might wotk
And then you look through all the settings. Its most likely under "VoIP" and IP-tele
anyone that can tell me why my hitreg is terrible? https://forums.pubg.com/topic/319606-hitreg/
is there maybe a fix
Missaligned sights
Servers are down, everyone gets "fail to authenticate from external provider"
Same here
live or test
Live
damm was gonna play
I too can not connect, da fudge?
fix Server problems for everyone - Dont be alarmed!
no one reads whats above them đ
lol
Error 25 corrupt battle eye data please reinstall the game I did that and am still getting it
Help
anyone else having their game not respond randomly??? im running a i7700k with 1080ti shouldnt be having problems it will freeze and not respond havent been able to wait it out
i used to play before , 1000 hours but rn i crash every match
PRobalby your memory, try go to a lower XMP
all my stuff is stable i stress test everything every month of so and my memory cpu and gpu are all fine and this sint occuring in anything else including overwatch shadow of the tomb raider, oddysey and the such its not hardware
i checked my usage when it occured and i never went over 70% usage for gpu or cpu
Doesnt have anything to do with that, I just now that I stopped charsing when i lowered the OC on my RAM
mine isnt overclocked it isnt able to with my board and cpu
my cpu and gpu are though but stable
"oh, the things you'll break" what do i have excatly to do?
break 10 windows, break 10 doors, break 10 fences, destroy 2-3 vehicles
2
wheels8 2 vehicles and
for the quest that you need to kill one after u drop in cosmo or dino park, does squad kill count?
like if someone in my squad kill one
It was accidently added on the test server so it was removed again
Looking forward to the 25th patch where it might be included in
Anyone know whats wrong? I just bought PUBG yesterday, and whenever I try to play the game, it overall just looks blurry. @ me with help.
My specs: i5 7300HQ @3.5Ghz Quad Core
GTX 1050 4GB
8 gigs of DDR4 ram
how can i fix the rendering of PUBG?
every game the map doesnt load in and I cant even play normally
@brave swallow your resolution?
Ingame and monitor
Then your screen scale
The are you using AA
@signal trail 1920x1080
What about sharpening
I got a 60hz monitor
Ingame res
1920x1080
It is at 100 I believe
Anti alias is on very low?
Thats it
Put it on very low
Put everything on very low with those specs
Turn on sharpening tho
And enable DPI scaling on the .exe file.
hello! I have crash at start menu after update. im reinstall, steam, game, delate all folders...
#FixFuckingEverything @ocean shard
failed to authenticate to external provider
servers down?
yes.
rip
Someone help, I'm really worried!
what is it?
I was on my Main Menu for PUBG going through my Vikendi Pass then this LONG Chinese Username invited me to his Lobby and I clicked YES, so I joined him and it was a bot promoting Chinese hacks and I instantly left. I hopped in a game, I died quick and then when I go back to the Lobby it says, "Fail to authenticate from external provider". So I restarted Steam and it took FOREVER to restart. Did that User hack me by any chance? I'm pretty worried!
@signal trail i put everthing on ulta/high and made shadows very low
And it fixed the problem
i get 60 fps constant aswell
đŞ đ đ
@wheat sinew no you shouldnt worry about that. Steam had an issue with its server earlier so pubg could not authenticate with the external provider, which is steam
@tough harbor Oh okay, thank you for letting me know. It was just horrible coincidence then....
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
can xbox and pc players play 2gether
Nope
This is to prevent Xbox players from dieing to mouse and keyboards all the time lol
Crossplay between Xbox and PS4 is something that's being looked into, though.
hello , i need help
does anyone have recomendations for a new mouse i should get to play pubg?, im currently using an office mouse.
logitech mouse g502
Pubg is using up a high amount of my CPU and RAM %
I have 8GB DDR4 and an i5 7600 (4Ghz)
and a 1050ti
nitro 5?
No I'm on PC
ohhh
that might help
those are bunch of bulls actually
sombady knows why i cant use zeroing distance?
^^ he's right you know
is it possible to lose both helmet and vest when getting knocked? helmet lv 2 and vest lv 1
this is very weird cause the amount of damage necessary to take both out is way to superior than this
overshooting someone while they are in the process of going down still counts towards armor durability iirc
it shouldnt i guess
but there is a period of "invunerability" before the player itself starts taking damage again after the immediate down
im not certain if it does, but that might explain it
when i saw i was w/o any protection i was like what the hek how the hell is this possible
Any idea why in menu its 100% load in game its not. GTX 1080, Ryzen 2700x and 3200Mhz RAM playing at 1080p 144hz
You didnt cap your fps on the menu so its ramping up
but also GPU and CPU usage depends on your settings
sombady knows why i cant use zeroing distance?
If you are trying to do it on anything other than ironsights, 8x or 15x scopes its because its not avaliable
@celest panther Okay cool, so in the game I changed from low to Ultra and it made no difference
1080p isnt exactly going to tax a 1080
Mine sits at roughly the same amount ingame too
Yeah exactly not entirely sure whats up
failed to authenticate from external provider
steam bein a lil bit of a hassle
Remove one
There is support if you use 388.59. They removed it when they added official PUBG drivers with the 1.0 release for some reason. It may require some nvidia inspector stuff as well. I forge```
Configure SLI, Surround, PhysX
PhysX Settings
GPU (2) Check Dedicate to PhysX.```
Nevermind. I accidently capped my frames at 20 đ
@viral monolith
Haha im a fucking dumbass
@viral monolith i relaunch pubg and steam but now battleeye launcher is starting but its not moving
@warped kayak easy fix
go to steam
Right click pubg
Verify game files
It should install anything thats fucked up
Or re install
Dont start pubg with .exe-file. Dont run it as admin or in "disable full screen optimization"

@brave swallow verifying now lol how can this happen i minute ago i was in a match this got kicked now this
@brave swallow it says 1 file is fucked, what now?
Thats the file it verifies with, so if there wasnt more it wstna local folder issue
@viral monolith right tried to relaunch still stuck at battleeye launcher
Are you starting pubg in steam?
yep
Go into the isntalfolder and right click tslgame_be.exe and add "run as admin"
still stuck at battleeye launcher
Make sure everything is allowed in the firewall and that your network is using the correct secrecy level (private, public, work etc)
alright fixed it so what i did was go to installation folder run uninstall_battleye.bat then restart pc
so my friend is having an issue where her frames are fine in game but in the lobby her frames go to shit any idea what could be causing it? her task manager shows everything normal so we cant figure out whats causing it
@trim crypt probably her CPU
the lobby conists of a lot of rendering in of the map/ nearby players in proximity
Hence causing frame drops and lag
If you have a mid-ranged processor/ram
- hopefully that answered your question, feel free to @ me for any further questions
@trim crypt Hm
How much ram does she have? And what GPU
And would you know how much vRam her GPU has
And if her ram is DDR3 or DDR4
So when i go to steam all i see is a experimental server and a test server. are those the only two i need to be seeing?
I'm such a dumbass lol. just noticed the pubg game was like 8 games above the experimental and test server XD
haha thanks. i dont even have it downloaded, but what is everyone playing these days? live or the test servers?
live
alright, thanks again. sometimes it just takes an extra person to see whats right in front of you XD
lol yeah np
Okay so as I start the game this comes up. What do I do?
Verify files?
How?
Any help would be greatly appreciated đ
What GPU do you have?
I'm sorry what do you mean GPU? I'm not that huge on computer stuff đđ
graphics card
Sure I think I have an intel 6 or something like that
if all you have is an integrated graphics card, your system wont be meeting the minimum specifications for the game to run
How do I find that info for what I have
What CPU does my computer have? How much RAM do I have? What video card is inside my computer? What are my computer components? What are my PC Specs?
it'll ask you to run something, then it will feed everything back
Ok hold on
Processor Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
Video Card Intel(R) HD Graphics 3000
RAM 4.0 GB
Operating System Microsoft Windows 10 (build 17134), 64-bit
I can say with quite a large certainty that your system is not going to meet the minimum requirements for the game
Would the steam system run it
Steam system?
These are the minimum and recommended requirements for the game
As you can see, your lack of a dedicated GPU, 4GB of RAM and CPU are way below the minimum
Sorry buddy.
Steam Link
Steam link is just a streaming device. It still runs the game on a dedicated box and then streams it to the Steam Link
They themselves don't run games
So I still wouldnt be able to play it
Not if you were running it from that laptop
Think of steam link like a chromecast for games
Man đŚ i was looking forward to playing it
Did you litterally just purchase it?
dayumm
Yeah I got it off of gamestops website
Since my aunt sent me a $25 gift card to gamestop
Valuable lesson - Always check system requirements
Its not totally wasted though, you just need a better system to play it on
You could always contact gamestop to see if they will honour a refund. No guarantees though
@royal harness there is a way that you can play on that system with Geforce NOW it allows user with an low end system to still play the newest games but you need atleast 50mbps download if you wanna play in 1080P 60FPS Dm me if you are interested
and yea next time check specs first there is a website ypou can use to see if you can run the game or not its https://www.systemrequirementslab.com/cyri
do i report a player here?
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
anyone else getting major server side lag?
not me
@celest panther damn bro I feel bad for that dude đŹ
hello! i have crash after update in start menu (
anybody have this problem?
I reinstalled the game and deleted all folders. But it's don't work (((
Do you get an error message?
No, game closed without error.
My in-game voice chat isn't working... On ps4
you sure its not on your side? @fringe mist
@crimson herald Nope... Mic works on party calls, and in other games like cod
Where are you playing from @fringe mist ?
India
its possible that for some reason you aren't connecting to the voip servers
has it ever worked?
Actually yea... It has never worked... I never tried matchmaking before, I play with my friends...
Some players on PC report that they can't use ingame voip either and it usually relates to their connection or to something down the line that they can't control
im unsure if the same service is used for PS4, but its usually related to some sort of block or routing issue
You may need to open up ports on your router to allow voip to work, or contact your ISP to see if they can see anything weird
Cool...
Sorry that I can't be more specific
Yea it's fine... I'll check my router settings, I think I might have messed something upđ đ
Also check your NAT type in the PS4 settings, see if thats restricted or moderate
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
Still having problems where PUBG wont quit fully, and I have to kill the steam client to relaunch the game.
Went down the line of "READ ME: First Troubleshooting Steps" and did all of them aside from port fwding and connecting via mobile.
Got to the last step of uninstall/reinstall, but when I try to #5 "Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG" it's telling me I can't delete debug.log because it's open in Chrome. Wut? How does that happen?
yeah [after that i could delete it, and now] in the middle of a 30min DL
rtx2070 8gb I'm getting 80-90 fps avg and it drops to 50 sometimes đ this is not a joke, but pubg sure is a joke.
The 2070 is around the same performance as a 1080
Depending on the resolution and graphics settings you have, 80-90 is about right
the real boost will be when DLSS gets added to PUBG, then you should see an increase
Fail to authenticate from external provider.....
Anyone else got this issue, our whole squad has
on PC btw
"iDamn: no you shouldnt worry about that. Steam had an issue with its server earlier so pubg could not authenticate with the external provider, which is steam"
^ from a day or so ago
Invite URL for Discord: https://discord.gg/battlegrounds
US servers are being trash Ig
@celest panther no this is not normal. Games with BETTER graphics have BETTER performance and LOWER hardware requirements. Saying 80-90 is right for pubg is like saying bmw m5 is just fine for a toddler toy car đ
...What?
Thats not what i said
I said that your 2070 is on par with a 1080 in most cases, and thats around the performance i get at 1440p
looks like steam is down
the store is offline again
More demanding game is more demanding
Every single day this bloody error comes at 1:19 am IST
Wtf is wrong with pubg
Steam is having some issues right now, please be patient
@viral monolith steam is down probably to do with Christmas
a khalouna nal3bou a zabiiii ahh
So u mean we cant play when many people are online @viral monolith
"FIX Pubg" somehow failed to fix anything. Added a new map - cool, but where is the FIX ? đ
Yes, we are aware there is an issue. Its related to steam.
@quartz gull it's a steam problem not a PUBG problem
steam store is back online , restart your steam accounts
@viral monolith im talking fps issue not steam openid crashed
@quartz gull I'm running the game ok with integrated graphics
@quartz gull It fixed a great number of things
ive been a good boi and even bought every pass to support the developers of pubg, just so they have money to continue development đ
As i understand, there was a bit of an FPS drop when the new anticheat was implemented
then why tf my fps is not above 100 sharp đ
What resolution are you running at?
1080
Play on competitive settings @quartz gull
what are the competitive sets?
frankly since release of pre-alpha or whatever that buggy thing was, fps just dropped further and further
Everything low except render distance, which is ultra @burnt iron
Well thats not true.
oh isn't it ? đ
does restarting steam fix the authentication problem?
Experiences vary, but my own performance has stayed the same or improved.
i get 200fps in some places đ
@scarlet belfry Not unless steam has solved its issue
certainly unconnected to the fact that you are affiliated with them huh ?
Entirely unconnected
yeah right đ
I very rarely encounter many of the bugs and issues others report. Even before i became a mod.
well this is irrelevant tbh
That doesn't mean they dont exist, i just personally havent experienced them
same
just make a small feedback page for every player, and ask if they think performance is good
I'm running the game with an intel hd 4400 which is integrate into a core i3-4150. Playing with these specs before were impossible if not, challenging
it runs ok now
you and I know what the results gonna be
2 big outages for steam over the start of the holiday break for a lot of people is not a good sign
Anyway, this is getting off topic now
if you dont need actual help, please use the discussion channel
@viral monolith by ok you mean 7 fps?
@naive drift no
I do need help. What do I do to have better fps ? đ
@naive drift average of 30
Honestly, when it comes to the 2070, drivers and GPU support might be part of the lower fps
with an hd4400? I'm guessing everything low and not 1080p
its new and may be being held back a little
official stable drivers, totally fine in other games.
@naive drift not everything, I have anti-aliasing
Maybe, but they frequently release drivers with improvements for specific games
@viral monolith still, it's a great deal that you can play on an integrated gpu
did a recent update increase your fps by a lot or something?
Well I have latest drivers.
@naive drift, I am soon to get way better specs (Ryzen 5 and GTX 1050) and I'll be able to play at higher framerates, but until then I am to deal with this
@naive drift I actually got this game yesterday
I've gotten 2 kills so far ;D
Do the servers not work?
so any other suggestions @celest panther ?
Sit tight, wait for updates
Performance and stability is a major focus moving forwards, and the addition of DLSS, (as i mentioned several times already) will benefit RTX owners greatly
server dawn ?
Nvidia suggested that with DL:SS, an RTX 2080 will perform up to 80% faster with DLSS enabled.
for PUBG
compared to a 1080*
đ Well that was surprisingly """helpful""". Don't take it personal man but you do realize how tired we are.
The game runs better today than it did this time last year
Thats a fact, whether you choose to believe it is up to you.
Can confirm, EA and now is like a day and night, still not the best but you can see the improvement
Except the fact that EA was like a development version, miles away from being even alpha
Ok, we are done discussing what you feel is the case
unless you have an actual issue, please move to another channel
My fps is low, please help me!
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
Follow the troubleshooting guide
I did, it didnt help
any news on the issue with steam?
No news im afraid. Ive mentioned it to the team incase its something on our end
But it does look like a steam outage currently
Dota's 2 API got fixed so looks like they're working on it not sure tho
@celest panther Sir I followed the troubleshooting guide but it didn't help đŚ
Then i have no more advice to offer you at this time
Am having connecting issues, won't let me in. Tried restarting. Is it happening to others as well at this time?
PC Players: The Steam service is currently experiencing connectivity issues which may cause intermittent login errors.
We will make an announcement once this issue is resolved.
Cheers thank you!
How to fix
Wait for them to announce that it's fixed
k
how do i get lower ping? đ¤
Get better internet
how do i prevent my mic from failing on me during Pubg?
@celest panther pls change my name to BionicTornado [SEA] its tormado idk how
Given that BP is given at a lower rate, those who had their BP docked due to the multiple giveaway glitch are now many (potentially hundreds) of hours away from getting back to zero.
What's the best way to get your BP balance restored?
Hundreds of hours?
I mean sure ... if you die every round in the first minute
i mean yeah
that's me!
đ
i legit am terrible and it's just mind boggling
i'm never gonna get out of this bp hole
well now you know for other games that buying loot boxes is bad
Debts a good experience - even if itâs in a game
Mainly for the lesson - donât be in debt
Anyone getting Fail to authenticate from external provider?
Edit: Issue seemed to pass after 2 minutes
Steam related
yeah steam servers are having issues not sure if they are fixed yet
anyone else getting major fps lag?
i have an rx 580 and im getting 45 fps on all low
all low will make your game more cpu intensive, if you put your graphics higher the gpu will do more work. Check your hardware utilisation when playing to see if the gpu is being under used
How far do you get?
Not at all, i tap play on steam and nothing
Just the blue circle rotates near mouse for few seconds
Have you tried verifying your files?
Is miramar in game?
Yes, but depending on the queue you are in will depend on how long it will take.
What help do you need?
Wut
how do you get the Oh the Things You`l Break challenge?
@scarlet belfry its bullshit. Break 10 windows, 10 doors, 10 fences, destroy 8 tires (unconfirmed) and destroy 2 vehicles in a single match
Anyhow; a friends is experiencing a bug where whenever he ADSes, his movements invert such that pressing W moves backwards and pressing A moves right and vice versa. Has anyone experienced the same and how did you fix it?
@meager wraith Ask him to set his controls to default
see if it persists
It doesn't sound like a game bug though, so its likely something on his end
He's offline now. He's said that he has reset his controls to default and unistalled whatever mouse software he had. When he;s back i'll be sure to check up. Thanks for the assistance
If that hasn't worked, tell him to go to %localappdata%\TslGame\Saved\Config\WindowsNoEditor and delete the config files in there.
That should guarantee a settings reset incase something is corrupted
Okay, thats interesting. I'll pass this along, thanks!
once week one of vikindi is over does it lock or can you still do the challenges from week one in week two?
Is there's a chance that I could get a proper stats players on map queue on SEA Solo FPP servers?
can i get an admin to kick adam-N hes really annoying
not even from the server just get em to go to a different room
@scarlet belfry Each week will still be avaliable the following week
so on week 5 you will have access to the weeks 1-5
@celest panther
@arctic lark so; what you're trying to say is the anti-cheat may need to be worked on a bit?
yeah it needs work but spamming and being obnoxious doesn't help
Guys I need help when I download pubg mobile on my PC from tencent gaming buddy after installation it says failed to install the emulator and engine and then it restarts to download the game again plz help me what should I do to solve this I wasted my 5 days internet just to download the game and it never happened
funny watching an esp
@echo orchid this is the pubg pc xbox and ps4 discord, you can get help on their discord
discord.gg/ pubgm
get esp'ed by another esp'er
no space
@crimson herald can you send me the link of pubg mobile discord server
@arctic lark Report players using the proper channels, Not by naming and shaming
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
Anyway I could talk to a mod or admin in dms?
Depending on the topic, hit me up
DM'd
this game is pissing me off
it just freezes for no reason
for a long period of time
for example when I get into a gun fight
it just freezes
and while doing nothing aswell
hi My game for some reason recently has been getting stuck on the load screen waiting for game ( keyboard one etc) and takes so long to load ive played the game many times before without this problem any fixes for it ?
my pubg keeps crashing before during launch up (get a bug splat report).
i have tried the following:
- isolating my cpu core
- re-installing my PUBG (2-3 times)
- changing my installed folder from C drive to D drive and back
- verifying my game files through steam settings
- checked to see if i have any useless files that dont start with pakchunk (i dont)
- deleted my cache
is there a cause for my files to get corrupt or bad, because I feel like they need to be validated all the time and its getting annoying
Dunno, if you've got a program like CCleaner running in the background which removes "old files" on a daily basis you've got a problem.
@crimson herald i havent. i just browsed a lot of other peoples posts and tried their solutions.
thx
Does the weekly missions for the season pass carryover to week 2?
yes
you should fix the protection bug happened to me again reported it and no answer yet
sorry guys did the voice chat working on the training mode?
@deft frost morning its come back again crush in middle of the game
please help
always middle of the game i played two matches the third crush
any solotion please
@tough harbor
do you have any overclocks? do you change virtual memory settings?
naaah i didnt do nothing just i downlaod it and i install it but start crush like this
i check files in steam i dont ahve any lunch option
but keeps liek this after two matches or one
you tried everything from the troubleshooting guide?
yes i did all of them i even tired to reinstall the whole steam and pubg
works fine couple matches and give me that crush
is it a driver issue !
my win and drivers all updated
!
Hello,
im trying to do this mission
dive 10m into freezing water on Vikendi Mission
but it wont count to me even tho i dived like 2 times too deep then the third dive till i died and still wont count anyone can help?
This one features eotteokae When team logo tteugo. it has just open logo when baegeual opjjeobing
@viral monolith sounds like it could be audio driver related. Someone eliminated that problem by uninstalling the Nvidia HD audio driver if it was installed. Can you check if it's there, remove it if it is, then let me know?
@celest panther i use a 3rd party audio software tho could it still be a problem tjen
Yes
I don't think its the audios fault that the game freezes and says that its "network lag" @celest panther
and I don't have it installed
Just making a suggestion based on what someone else experienced
The other one was it being gpu driver related
Your very specific freezes are usually related to audio cues from what I've seen from those who resolve that specific issue
But connected to gpu drivers at the same time
I had that same thing. I rolled back my gpu drivers and it stopped. It is audio cues on mine as well. Bomb goes off.. crash.
Just wondering, is your monitor connected via HDMI, display port etc?
Hdmi.
I could have probably just rolled back the Nvidia audio drivers and it would have worked as well.
Sorry takarii, that was probs meant for him.
I've personally never experienced the issue but have heard that others have. Perhaps the difference is that in using display port and it isn't inherently using audio
(even of headphones are used)
I didnt reinstall the audio drivers either.
So I'm assuming that's what it is. Audio crackled for a second, screen lagged, came back, then hard crash
Yea. I'm certainly leaning more towards it being Nvidia audio related. I can't recall an and card user reporting this issue
Me either. It's always nvidia
so I should rollback on GPU drivers how long back
I just went back 1 set
I'm no PC guru, I just recognize patterns well. Every time it crashed, the audio went wonky first
The Nvidia drivers have been a shit show for the last few branches anyway
I have a 1050ti
I'd be willing to bet rolling back fixes it.
Rolling back to a stable branch like 388 or 390 is the way to go. 4xx+ branches are all plagued with issues that werenât prevalent in the old ones
sabotaged
how do I improve my performance on this game
I have gtx 1060 6gb, intel i5-4460 and the game still goes below 60 on low settings and 720p
Putting everything on low isnt always the best idea. Some settings default to either the CPU or gpu depending on the selection made.
Go to training mode. Lower and raise all your settings until you get a config u like. It may not raise your fps, but it should make it more stable.
Yeah im looking for stability
Wtf
I turned everything on high and I'm getting 100 fps compared to low
:thinking:
Seems odd for it to be such a big jump. Maybe you have something forced in nvidia control panel that was causing you issues. Raising it may have alleviated that. Idk, seems a bit high
Yeah what a weird game
Heâll be CPU bottlenecked. i5-4460 is pretty slow nowadays. Him changing settings may have moved load from CPU to GPU
So... uhh this has been happening for a quite awhile now and itâs kinda getting annoying
I keep getting freaking stuck
My screen goes black for a sec then I freeze
why cant i see my 2nd week missions??
Im having an issue with aiming with scopes i find it hard when i try to aim with a scope and shoot someone with a AK or any auto gun
when i shoot the bounce of the shot make my aim go up and idk how to keep it.. i must go toooo down with my mouse to keep it till it goes off the mouse pad anyone have a solution for it
i watch some videos of ppl playing pubg their aim doesnt go up idk why
even tho i copied their control settingfs
@tough harbor u left still not answer me bro
pmed
@upper escarp It sounds like you're playing with a sensitivity too low for your mousepads size
Out of curiosity, what DPI do you have on your mouse, sensitivity in windows and in-game?
Also, what mousepad do you currently use?
in windows 1600 i got big mousepad but im playing at the corner of it XD cause i hate moving my hand too much and im not good with high sensitivity
That is your issue then. Cause the people you see shoot are compensating a lot by moving their mouse.
you could try adjusting your Vertical Sensitivity Multiplier from the default 1.0 to something higher to help you controlling recoil
i tried
Well, either you practice to use more of your mousepad (which I'd advise), or you raise your sensitivity until it's fast enough
yeah same
đ
đŚ

same problem
yep, getting errors as servers busy anfd the same as @marble violet
yeah
Fail to authenticate from external provider
STEAm
why the external dependency though..
STEAM
lol
ofc đ
CS:GO 
đ
help
GabToday at 8:36 PM
Steam is having issues at the moment. https://steamstat.us/
a steam ta3 zabi malah
it's back up and working now!
@celest panther
What does "Smoothed Frame Rate" do?
On PUBG
Should I turn it off or on
Im trying to get as many frames as possible
And what about "Sharpen"?
!sfr
What does smooth frame rate mean?
https://answers.unrealengine.com/questions/90743/what-exactly-does-smooth-frame-rate-do.html
@brave swallow
Pretty much, yeah 
Nice
me too... waiting 5 minits and nothing....
i got literally 1 frame at the lobby what should i do
it says 1 frame
but only in the lobby not ingame
but still, it's annoying
how do i fix it
What time will 2nd week missions launch ?
I get stutters and my sound goes off sometimes when i get into a firefight.
My specs:
RYZEN 5 1500X
8GB DDR4 RAM
RX580 8GB
SEAGATE 1TB HDD
idk what makes my game stutter pls let me know.
could it be that i barely have any space on the hdd?
pls dm or tag me
nvm i got it covered
Hello. I got the physical copy for PS4. For some reason, though, it isn't allowing me to download the base game. It let me download the PTS, but not the full game itself. Plz hALP.
@empty flume you might want to go to the forums for that
Wow, you respond faster than Bluehole. I'll try it, thanks. Probably the only hope I got.
lol ty and gl
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
Approx. 7 minutes, they said. Doubles the estimated time, no game at all.
I could wait longer, but I no longer have the patience for this false estimation.
gg
Not PUBG's issue
restart pubg or steam, i guess?
you're not trying harder, i guess.
Steam has been having some trouble this christmas it seems
@quick wharf more details would help
i cant start a game
how are you trying to start it? @quick wharf
is your internet fine? @viral monolith
Is there a way to hold the trigger to aim with the sights or do I have to get use to tapping to aim with my sights (ps4)
i dont play on ps4 but its most likely in your settings @stray zodiac
Yea theres nothing
nice fix