#🤝│community-troubleshooting

1 messages ¡ Page 137 of 1

hearty beacon
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hi, im having an issue with the window screenscale on PC and I have no idea how to solve it after a few hours of trying... please help

hearty beacon
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Is anyone free to help? I have tried updating my Nvidia drivers, reinstalling the game etc... still did not work :/

worn bolt
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You have brought the update to live servers without solving the full screen problem, thanks pubg

viral monolith
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There is something wrong with my pubg mobile

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Ever since the new update came out, I was no longer able to get the “Balanced graphics” anymore. It gives me the option but when I press it, it says that I have to restart the game in order to obtain the graphics but every time I restart I enter the game with low graphics again even tho I set it to balanced. I check again on my graphics setting and for some reason it always god back to low.

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I’ve been playing pubg mobile for a while on this same phone on balances

ember frost
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will I be able to do Week 1 missions on Week 2?

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or thats a no-no

orchid imp
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Could someone explain to me; how I could not get Solo FPP on Erangel/Miramar in SEA servers, during this damned peak hours. I mean, it can't be low population, that's bull as hell.

safe mountain
deft frost
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@safe mountain Set your Windows scaling to 100%

safe mountain
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I will try that now, cheers Gab

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Absolute hero, that did the job. Still curious to know why this issue only came up now. Is PUBG just using the desktop settings now ?

modern wadi
fair pumice
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im having issues running pubg

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usually i get around 40 fps, but no frame drops

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playing patch 24 on the live servers, im getting insane frame drops, sounds randomly stop loading in

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im getting something called pkt loss around 4% and 9% usually

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any ideas?

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Also it takes really long for me to load into the game (usually around the time the plane is starting) and textures don't lose in once I drop until 1 minutes into the game

tough harbor
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does this happen to a specific map or just in general?

boreal star
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Wow and again dysinc. I don't understand how PUBG make paches with full bugs and dysinc. I tired from this paches. Makes me play PUBG it's new mape and that is all. When PUBG will increases loot. Plz fix your game PUBG

timid crown
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yea dysinc again BibleThump

rough geode
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Hey guys, where does PUBG save a clip that o recorded from a reply ?

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Anyone?

zealous rain
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what you using for clips

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@rough geode

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NVidia GeForce experience

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?

rough geode
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@zealous rain ingame recording from the game itself

fair pumice
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@tough harbor vikendi

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maybe there's more things to load in than on the other maps

zealous rain
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@rough geode you cant record from the game itself

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they dont have a recording software integrated

obsidian geyser
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You can use other things easily

halcyon socket
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was there's a known issues with pubg account? as seems my account got banned with no reason? - who should I contact?

deft frost
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!appeal

regal vaporBOT
halcyon socket
deft frost
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Try the link above

halcyon socket
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yes, but need to sign in .. that error message i'm getting ..

vast dirge
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can i get someone to change my name on here to have NA in it for me thank you

halcyon socket
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ok, seems chrome didn't like the "forgot password" ..

grand pecan
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what do you have to do to complete the mission: Oh, the things you'll break! ????

warped lark
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It says network lag detected

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and the whole game froze

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Please help_

viral monolith
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Whats the point to send ticket if the reply is always some copy-pasted generated text

molten sleet
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can anyone of the mods change my name to ''snaxpyro'' :p

dusk patrol
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Guys i have been having FPS drops and low fps any way to boost fps, what are good Graphics settings ingame
Specs
GeForce GTX 1060
i7 7700HQ
16GB Ram

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Can anyone hellp

coarse junco
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@molten sleet done
@viral monolith While you might get a prebuilt response, every ticket is being handled by a human

halcyon socket
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it is possible due to this "1 file to validate and will be reacquired" causing pubg to banned me from steam? - i'm not even sure why that's happening to me

coarse junco
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Such things is not being commented on

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@halcyon socket without knowing the details, it could be possible in theory

dusk patrol
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Can anyone help me get higher fps in PUBG

halcyon socket
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ok, i'll wait for pubg team to investigate cos my mate is waiting for me to come back online to play .. gutted that i got banned for no reason ..

wise dragon
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!invite

regal vaporBOT
hexed stone
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sometimes when walking I hear the sound from hovering over items in your inventory

wise bear
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I am getting error 25

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Saying reinstall the game

zealous rain
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PLS make the fucking wind noise way less loud i cant hear someone max volume 50m from me

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new map

lost reef
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I’ve put a 1060 6 gb into my old computer to give to my brothers-in-law, it’s got a AMD 965 @ 3.4, 12 gb pc3200 ddr3 and an old Samsung sss
What graphic settings are best for a computer with a good hip and a shitty cpu?

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Gpu

zealous rain
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shity wtf you mean i have a 1060 6gb and a ryzen 5 1600 and i us to run max setings and get 60fps at less

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maybe upgrade that cpu but your gpu is fine

lost reef
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I’m saying shitty cpu with a good gpu, what settings take less strain of cpu and more towards gpu

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Everything on medium?

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I’m giving it away and don’t want to upgrade the cpu and motherboard

stone heart
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@lost reef tbh, best way to find out is to jump into Training Mode and test it out. Start with everything on low and just go ham.

zealous rain
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tks XAM

lost reef
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@stone heart will do thx

static stag
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How long does the ban appeal process usually take?

obsidian geyser
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Ok ok on it

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Beep boop bop

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./{delete desync}

grave pawn
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im not sure if im having a CPU bottleneck issue? but the game uses up at most 50% of my GPU which is a RTX2070

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which actually ended up having lower fps than my 1060

signal trail
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not the cpu problem if you have lower fps than your 1060

viral monolith
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That makes no sense when hes talking about a RTX 2070?

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Since the rtx 2070 is supposed and should perform better than a 1060

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Maybe outdated/faulty drivers

signal trail
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yeah was pointing out that it isnt the cpu bottleneck

viral monolith
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Ye i just processed ur message, just woke up sorry lol

signal trail
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xd

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i do that too

modern void
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hello! i have crash after update in start menu (

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anybody have this problem?

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I reinstalled the game and deleted all folders. But it's don't work (((

sinful vapor
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how's the FPS with everyone ? i lost like 40 fps on sanhok

grave pawn
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@viral monolith haha its fine

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i have the lastest GPU driver

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so i feel like it might be the optimization problem of the game

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@sinful vapor in Vikendi with my 2070 i actually have some fps spikes when landing after parachute , i literally dropped to 20fps

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which should never happen with a RTX card

sinful vapor
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basically yo need to go in windowed mode and then back to full screen
every time you start the game is kind of bug

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it worked for me

somber cloud
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first of all when i want to exit to lobby games not respond and crash and when i close the game completely steam detect it open idk why !

static pine
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Anyone else experiencing insanely bad performance on the new map? I'm running 50-60FPS on Vikendi (all settings low)

somber cloud
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omg! when i exit to lobby game freeze and not respond

upbeat wing
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what is the best grip for spraying m4?

idle tree
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Vertical or Half Grip

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@upbeat wing ^

tame grove
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this keeps on happening ^^^^^^^^

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I have reinstalled my game Verified integrity of games files and reinstalled battle eye

thick brook
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!ts

regal vaporBOT
deft frost
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^ Do Step 14

tame grove
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ok

somber cloud
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AFTER MATCH MY GAME CRASH , WHAT SHOULD I DO ?

lament stratus
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/invite

coarse junco
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!invite

regal vaporBOT
young stone
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Hello guys ! I have a question about the beginner missions, how unlock the mission "Oh, the Things You'll Break!"

dusk patrol
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anyone have a way to get high fps in PUBG (BTW) I stream and Specs are 1060 16Gb of ram and i7 7700HQ

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!invite

regal vaporBOT
urban ether
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@dusk patrol reduce graphic settings to very low, for all but anti-aliasing and textures.

Lower game resolution

Disable unnecessary background services / tasks running on your rig.

dusk patrol
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ok

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will i be able to stream and have a good gmaing exprience

urban ether
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Maybe. What are you using to stream?

dusk patrol
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OBS Studio

urban ether
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Try Bebo.

dusk patrol
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why

urban ether
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I’ve had better cpu usage results with it.

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Personally.

dusk patrol
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K

urban ether
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The other option is getting a capture card and another PC/Laptop as your stream setup.
That would reduce the overall load on your rig.

dusk patrol
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ok

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is their anything to do not ingame

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and should I stream CPU or GPU

supple nacelle
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long queue times anyone?

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EU

vagrant ivy
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why do i have realy high ping?

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@supple nacelle yes

dusk patrol
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i use OBS studio to stream and for some reason when i stream full screen and alt tab to see the obs preview the game is not updating and is frozen, when i stream in windowed full screen it works just fine. What to i do if i want to stream in Fullscreen?

dusk patrol
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anyone help

celest panther
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Might be worth talking to OBS with that

coarse junco
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@dusk patrol that is normal behaviour for games in fullscreen mode

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the game stops rendering if you are in fullscreen and tab out

dusk patrol
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why does that happen

coarse junco
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In fullscreen-mode games draw directly to the screen. If you tab out, the game can't do that anymore as there are other windows on the screen

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you would have to use fullscreen windowed if you want to tab out

fair pumice
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this is what i see every time i go to the bottom of this mission list

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its like they get cut out

tacit glacier
idle tree
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Just a small error. If you can search for a match and get into a match, it’ll pose no real problem

royal sentinel
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is there mo way to nickname your self here?

tacit glacier
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@idle tree when i open up pubg it says reconnect it wont let em get to the lobby

hexed stone
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@royal sentinel ask mod

royal sentinel
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its fine

fringe tangle
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how do i get the server link

idle tree
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!invite

regal vaporBOT
idle tree
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@fringe tangle ^

fringe tangle
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ty

fleet latch
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Is there a server for pubg mobile?

idle tree
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Hmm. I’m sure Google has an answer for you. @fleet latch

frail geyser
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how to get the christmas update?

upper escarp
frail geyser
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with tencent gaming buddy

upper escarp
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and what is that?

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pc version btw

warped ledge
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how do i compress a video

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yo

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my game was wigging out

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this was the grouond rising to the sky lmao

lost reef
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Got a question
When I finish building my new computer, can I download steam and login with my account name on my old computer and redownload all the games?
Is it that easy or is there more to it?

nocturne agate
tough harbor
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it does seem to glitch about when scrolling

upper escarp
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@nocturne agate use the thing to scroll down dont use the mouse

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The slide part

nocturne agate
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"dive 10m into freezing water on vikendi" it doesn't count... or is it 10 minutes?

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@upper escarp thanks, it works... but thats a fucking joke that u cant scroll with ur mouse xD

hidden dust
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It does count, I've drowned myself to do it tho

tough harbor
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you can also do scroll, and press Esc to fix the glitchy textboxes

wise bear
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I am getting error 25 corupt battle eye data perform a clean game install. I did that and am stil;l getting this message

nocturne agate
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does any1 know what it means "oh, the things u'll break" ?

wise bear
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Break a car.

nocturne agate
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ty

wise bear
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I need help

viral monolith
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Anyone else getting this on Xbox? I’ve restarted the PTS and my console multiple times already and it won’t go away or let me start a match.

ancient pond
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I need help, I have been false banned and support is being no help what so ever.

wise bear
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!support

regal vaporBOT
tacit glacier
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oof

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he did say that support is not helping

woven isle
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hey guys, off topic

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why can't I connect to a voice chat room?

celest panther
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@ancient pond We don't discuss bans here or on the forums. The support team is the only way to appeal your ban.

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@woven isle Can you see the channels and are just unable to connect?

woven isle
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it's stuck at connecting

celest panther
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@viral monolith You may need to redownload the entire PTS (That what I would do personally)

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@woven isle Looks like a routing issue. Not something I can help with, but discord support might?

woven isle
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and I can easily join other servers

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okay thanks

celest panther
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Quote the server you are trying to connect to as vip-us-west1

woven isle
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how can I join Europe servers?

celest panther
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Discord servers are set by the server owner

woven isle
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aha

celest panther
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usually it makes very little difference though

woven isle
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I will check with discord support, thanks

halcyon socket
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tencent is malware? as Zemana AntiMalware detects that

celest panther
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No idea @halcyon socket Could be a false positive, but we can't help you with regards to any of that here

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Check the link below for ways to speak to the PUBG Mobile team

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!pubgm

regal vaporBOT
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If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

halcyon socket
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support never reply to me .. so i asked here 😃

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because i don't play mobile pubg .. but it happens to be on my pc .. where did that come from tho?

celest panther
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Could be many different things, tencent are quite a large company. Might be best to take a look at what you have installed.

dense patrol
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What processes does PUBG run now? After I quit the game, Steam says it's still running and I can't find anything to kill in Task Manager. No TSLgame.exe or anything that looks PUBG or Battleye related in the Processes or Details tabs. I have to force quit the Steam client to be able to launch PUBG again.

deft frost
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!ts

regal vaporBOT
deft frost
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^ try the troubleshooting guide

dense patrol
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sure, thx

carmine heron
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I still can't access discord voice channels, I think it's an issue with the rules system or the agreement bot

brisk tapir
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any tip top stop fps drops? nvdia 1060 with i7 7700hq

olive lynx
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Yeah, I can't enter any of the voice channels either

safe tendon
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Mods can u change my name to BionicTormado [SEA]

celest panther
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Whats the magic word?

safe tendon
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idk @celest panther XD

celest panther
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Lets try again

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Please repeat your request.

idle tree
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cough cough “pls” cough cough @safe tendon

safe tendon
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pls change my name @celest panther

celest panther
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There we go!

idle tree
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Also, wouldn’t it be “BionicTornado [SEA]” instead of “BionicTormado [SEA]”?

celest panther
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Hey the man can spell his own name

idle tree
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true 3534_PepeShut

nocturne agate
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"remove 1 weapon skin" how shall it work? i've alrdy done it a few times

celest panther
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Ingame?

nocturne agate
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yes

celest panther
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Did you survive long enough?

nocturne agate
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yes i think so... more than 10 minutes must be enough

celest panther
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was it your own skin or someone elses?

nocturne agate
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someone else

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and i changed it to mine... with alt + leftmouse

celest panther
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Ah, that might not be considered removing.

nocturne agate
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do i have to remove it completly? is there another hotkey?

celest panther
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Im fairly certain you can strip it, something like shift alt click?

nocturne agate
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ok i will try it next time, thanks for help

celest panther
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Just checked, its exactly that combo

nocturne agate
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okay ty... and whats about "dive 10m in freezy water"... i alrdy did... someone said u have to drown?

warped ledge
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@lost reef YEs, OF COURSE

safe tendon
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any1 experiancing huge frame drops after update?

viral monolith
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@safe tendon Check if DPI scaling got unticked in the update

safe tendon
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where do I do that

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@viral monolith

viral monolith
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In the exe file

analog quail
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how should I go about (in the most effective way) communicating matchmaking issues with someone from the team?

celest panther
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What issue are you facing?

analog quail
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when I join a lobby..the code at the bottom says SEA...but I'm connecting through ap-northeast-2 which is korea..
moreover, the matchmaking almost always puts me in a higher ping server than what is available (other regions like EU)

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EU cannot possibly have longer queue wait times than SEA/AS

celest panther
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Korea is South East Asia, so thats correct

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Where are you yourself connecting from?

analog quail
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I'm not sure how the game is interpreting the regions..but if we're going by AWS then they are distinctly separate..

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I'm connecting from Pakistan. Here are the approximate pings to the aws regions from my end.

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these are the 5 lowest ping servers to us...

right now Singapore is high for some reason and I can understand that it is likely my ISP and routing etc. --- usually it is 100ms .. however even then, the ping priority should fall to EU.

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From what I can understand is, the game puts Korea in SEA region...and since Singapore (with the lowest ping) is in the same region it chooses to put me in SEA but doesn't choose a singaporean server because Korea pretty much has the max player count.

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am I correct?

static pine
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does that still work?

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Based on some recent comments it doesnt work anymore, haven't tried it yet tho

analog quail
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@celest panther any feedback?

celest panther
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I'm fairly sure that Europe no longer uses AWS at all anymore as it migrated over to multiplay a few months back

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There could be a number of reasons for placing you in SEA rather than europe, but you are sort of in an odd location overall when it comes to distance to regions

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Its more than just your ping specifically to a region, you also need to take into account rating based matchamking, ping grouping etc

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When you matchmake, does it tell you that you are being placed out of region, or is it selecting SEA as your primary?

analog quail
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it doesn't tell me anything because its automatic..i just have to see the ping/code once i'm inside the server

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occasionally it lands in singapore .. (110 ms avg.) ..but most of the time its 250ms

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and by occasionally i mean 1/10-15 times

celest panther
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Then it must be placing you in SEA primarily. both of those servers you mentiond are part of the SEA region

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wait no, sorry

analog quail
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yes... but since playercount is higher in korea..it routes me there instead

celest panther
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Where are you getting that its placing you in korea?

analog quail
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resource monitor

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i haven't really wiresharked it

celest panther
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Keep in mind that given pubg is based in korea, there is a

analog quail
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but the network connection is showing only one aws ip and that's ap-northeast 2

celest panther
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good chance you are meant to have a single connection going there

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Not everything is hosted on AWS, so relying specifically on that is not recommended

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Russia has servers hosted by mail.ru for example, EU is multiplay

analog quail
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okay...let me gather some input and get back to u

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here's to hoping I land a singaporean server soon

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@celest panther can you please check DM?

celest panther
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For the record, i also connect to that exact AWS instance too, while on an EU server

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that is not the game server you are on

analog quail
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you're referring to the code at the bottom of the screen?

celest panther
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im refering to ap-northeast-2

viral monolith
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@celest panther who can i talk to regarding a reproducible serious problem regarding this game and windows insider builds?

celest panther
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You can DM me and i'll pass it along

viral monolith
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is vikendi on test server or stable branch?

deft frost
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Stable branch

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aka live servers

viral monolith
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sound, cheers gab.

clever hemlock
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Explain this

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why do i have to pay nearly $2 extra for the same thing??

urban thunder
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@celest panther

night vine
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vat

urban thunder
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can you change my name to "J3sus_2"

night vine
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im pretty sure its a steam thing and not a pubg thing

urban thunder
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i mean in the discord

coarse junco
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done @urban thunder

urban thunder
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thank you @coarse junco

jade rose
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im having insane rendering problems with PUBG :/

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the loading screen time has increased insanely... i get in when there is only like "13 sec" on the timer left and when i jump out of the plane i see it's struggeling with rendering everything from buildings, cars.. basicaly everything... where sometimes it doesn't render in at all and i can walk through everything and loot doesn't spawn in (or sometime it does but i can't see it nor pick it up).......

------------------
System Information
------------------
Operating System: Windows 10 Pro 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B58
BIOS: 1.20 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
Page File: 9457MB used, 16095MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 1070
Manufacturer: NVIDIA
Chip type: GeForce GTX 1070
Display Memory: 16256 MB
Dedicated Memory: 8088 MB
Shared Memory: 8168 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
idle tree
#

Sounds like a display driver issue tbh. I’d try the troubleshooting steps.

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!ts

regal vaporBOT
idle tree
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@jade rose

jade rose
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hmmm i might try

supple nacelle
#

What is this fullscreen bug where first launch is not fullscreen until you go windowed>fullscreen?

jade rose
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so verifying integrity came up to 2 files missing, redownloaded them (83Mb) could that be the cause?....

marble violet
supple vigil
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Verify integrity

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If that don’t work

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!ts

regal vaporBOT
supple vigil
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Always that thing

wet parcel
#

Hi everyone , do anyone know how to fix the voice chat bug , every setting are on ( voice chat mode all and channel all ) but i cant hear anyone of my team and i cant talk either. I've tried different fix like putting my windows share on , tried some fix from some youtube video by modifies those ''true '' in '' false'' and yeah my mic is set and supposed to work. I ve also tried to reinstall the game or to verify the integrity of files , no fix . is anyone know how to fix that cause its pretty annoying...

viral monolith
#

Try searching in windows for "microphone secreccy/privecy settings"

wet parcel
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I've already tried that , everything is activated

viral monolith
#

check the config file

wet parcel
#

did that too , i've modifies the windowsnoeditors / gameusersetting : i ve switched everything that needed to be changed to false , but doesnt work for me

viral monolith
#

Removed the Vixoz(somethingl ike that) file?

wet parcel
#

i think i ve done that cause i do not still have this file

viral monolith
#

Well, then it could be your router

wet parcel
#

what you mean ??? how can my router be connected to that?

viral monolith
#
Beginnig of that communication issue with my teammates, i could hear my teammates for a moment but after 10-20 secs in warm up my voice chat always went off. i had tried everything changing gameruser settings , ctrl+t and etc but i recognized that it was all about my routers ALG/SIP settings when i disabled my ALG/SIP setting everything begin to works perfectly. So I recommend to people who have this in game voice chat issue
wet parcel
#

how i disable the ALG / SIP setting?

viral monolith
#

type 192.168.0.1 in your browser

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And then you look through all the settings. Its most likely under "VoIP" and IP-tele

reef zinc
#

is there maybe a fix

viral monolith
#

Missaligned sights

simple basin
#

Servers are down, everyone gets "fail to authenticate from external provider"

viral monolith
#

Same here

hexed stone
#

live or test

viral monolith
#

Live

hexed stone
#

damm was gonna play

hazy garden
#

keep getting error that says servers are too busy

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'can play other games no problem

zealous rain
#

cant conect to the game

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connect

remote dust
#

I too can not connect, da fudge?

viral monolith
#

fix Server problems for everyone - Dont be alarmed!

hexed stone
#

no one reads whats above them 😅

slender raptor
#

lol

wise bear
#

Error 25 corrupt battle eye data please reinstall the game I did that and am still getting it

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Help

soft imp
#

anyone else having their game not respond randomly??? im running a i7700k with 1080ti shouldnt be having problems it will freeze and not respond havent been able to wait it out

#

i used to play before , 1000 hours but rn i crash every match

viral monolith
#

PRobalby your memory, try go to a lower XMP

soft imp
#

all my stuff is stable i stress test everything every month of so and my memory cpu and gpu are all fine and this sint occuring in anything else including overwatch shadow of the tomb raider, oddysey and the such its not hardware

#

i checked my usage when it occured and i never went over 70% usage for gpu or cpu

viral monolith
#

Doesnt have anything to do with that, I just now that I stopped charsing when i lowered the OC on my RAM

soft imp
#

mine isnt overclocked it isnt able to with my board and cpu

#

my cpu and gpu are though but stable

nocturne agate
#

"oh, the things you'll break" what do i have excatly to do?

tough harbor
#

break 10 windows, break 10 doors, break 10 fences, destroy 2-3 vehicles

hidden dust
#

2

upper escarp
#

wheels8 2 vehicles and

#

for the quest that you need to kill one after u drop in cosmo or dino park, does squad kill count?
like if someone in my squad kill one

grand pecan
#

Why can't you look at the weapon witj "J" like in the test servers?????

#

*with

signal trail
#

It was accidently added on the test server so it was removed again

#

Looking forward to the 25th patch where it might be included in

brave swallow
#

Anyone know whats wrong? I just bought PUBG yesterday, and whenever I try to play the game, it overall just looks blurry. @ me with help.

My specs: i5 7300HQ @3.5Ghz Quad Core

GTX 1050 4GB

8 gigs of DDR4 ram

lunar peak
#

how can i fix the rendering of PUBG?

#

every game the map doesnt load in and I cant even play normally

signal trail
#

@brave swallow your resolution?

#

Ingame and monitor

#

Then your screen scale

#

The are you using AA

brave swallow
#

@signal trail 1920x1080

signal trail
#

What about sharpening

brave swallow
#

I got a 60hz monitor

signal trail
#

Ingame res

brave swallow
#

1920x1080

signal trail
#

Screenscale

#

Put it to 100

brave swallow
#

It is at 100 I believe

signal trail
#

Anti alias is on very low?

brave swallow
#

Nah

#

High I believe

signal trail
#

Thats it

#

Put it on very low

#

Put everything on very low with those specs

#

Turn on sharpening tho

viral monolith
#

And enable DPI scaling on the .exe file.

modern void
#

hello! I have crash at start menu after update. im reinstall, steam, game, delate all folders...

clever hemlock
#

#FixFuckingEverything @ocean shard

hard pollen
#

failed to authenticate to external provider

lunar peak
#

servers down?

clever hemlock
#

Jup same here

#

Servers down

lone dagger
#

yes.

rancid sedge
#

rip

wheat sinew
#

Someone help, I'm really worried!

tough harbor
#

what is it?

wheat sinew
#

I was on my Main Menu for PUBG going through my Vikendi Pass then this LONG Chinese Username invited me to his Lobby and I clicked YES, so I joined him and it was a bot promoting Chinese hacks and I instantly left. I hopped in a game, I died quick and then when I go back to the Lobby it says, "Fail to authenticate from external provider". So I restarted Steam and it took FOREVER to restart. Did that User hack me by any chance? I'm pretty worried!

brave swallow
#

@signal trail i put everthing on ulta/high and made shadows very low

#

And it fixed the problem

#

i get 60 fps constant aswell

#

💪 👍 👍

tough harbor
#

@wheat sinew no you shouldnt worry about that. Steam had an issue with its server earlier so pubg could not authenticate with the external provider, which is steam

wheat sinew
#

@tough harbor Oh okay, thank you for letting me know. It was just horrible coincidence then....

viral monolith
#

!invite

regal vaporBOT
tacit glacier
#

can xbox and pc players play 2gether

deft frost
#

Nope

supple vigil
#

This is to prevent Xbox players from dieing to mouse and keyboards all the time lol

deft frost
#

Crossplay between Xbox and PS4 is something that's being looked into, though.

sharp condor
#

hello , i need help

viral monolith
#

does anyone have recomendations for a new mouse i should get to play pubg?, im currently using an office mouse.

sharp condor
#

logitech mouse g502

viral monolith
#

Pubg is using up a high amount of my CPU and RAM %

#

I have 8GB DDR4 and an i5 7600 (4Ghz)

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and a 1050ti

#

nitro 5?

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No I'm on PC

#

ohhh

#

that might help

tough harbor
#

those are bunch of bulls actually

wooden cliff
#

sombady knows why i cant use zeroing distance?

idle tree
#

^^ he's right you know

late dirge
#

is it possible to lose both helmet and vest when getting knocked? helmet lv 2 and vest lv 1

#

this is very weird cause the amount of damage necessary to take both out is way to superior than this

celest panther
#

overshooting someone while they are in the process of going down still counts towards armor durability iirc

late dirge
#

it shouldnt i guess

celest panther
#

but there is a period of "invunerability" before the player itself starts taking damage again after the immediate down

#

im not certain if it does, but that might explain it

late dirge
#

when i saw i was w/o any protection i was like what the hek how the hell is this possible

royal horizon
#

Any idea why in menu its 100% load in game its not. GTX 1080, Ryzen 2700x and 3200Mhz RAM playing at 1080p 144hz

celest panther
#

You didnt cap your fps on the menu so its ramping up

#

but also GPU and CPU usage depends on your settings

wooden cliff
#

sombady knows why i cant use zeroing distance?

celest panther
#

If you are trying to do it on anything other than ironsights, 8x or 15x scopes its because its not avaliable

wooden cliff
#

no i just cant use it

#

i mean if u press the buttem nothing happends

royal horizon
#

@celest panther Okay cool, so in the game I changed from low to Ultra and it made no difference

celest panther
#

1080p isnt exactly going to tax a 1080

#

Mine sits at roughly the same amount ingame too

royal horizon
#

Yeah exactly not entirely sure whats up

celest panther
#

nothing is up

#

Thats about normal

hazy badger
#

failed to authenticate from external provider

viral monolith
#

steam bein a lil bit of a hassle

warped kayak
#

what does battleeye query timeout?

#

i encountered it during a match

viral monolith
#

Failed to connect in a certain amount of time.

#

BE to the servers I guess

brave swallow
#

Can someone help me??

#

I have dual 1080 sli's

viral monolith
#

Remove one

brave swallow
#

And get 20 FPS on all low, shadows low

#

Can anyone help me plz

#

😒

viral monolith
#
There is support if you use 388.59. They removed it when they added official PUBG drivers with the 1.0 release for some reason. It may require some nvidia inspector stuff as well. I forge```
#

Configure SLI, Surround, PhysX
PhysX Settings
GPU (2) Check Dedicate to PhysX.```
brave swallow
#

Nevermind. I accidently capped my frames at 20 😂

#

@viral monolith

#

Haha im a fucking dumbass

viral monolith
#

Kek

#

Thats a new one

brave swallow
#

Alr great im getting 200 now

#

😝

#

Yay

warped kayak
#

@viral monolith i relaunch pubg and steam but now battleeye launcher is starting but its not moving

brave swallow
#

@warped kayak easy fix

#

go to steam

#

Right click pubg

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Verify game files

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It should install anything thats fucked up

#

Or re install

viral monolith
#

Dont start pubg with .exe-file. Dont run it as admin or in "disable full screen optimization"

brave swallow
warped kayak
#

@brave swallow verifying now lol how can this happen i minute ago i was in a match this got kicked now this

#

@brave swallow it says 1 file is fucked, what now?

viral monolith
#

Thats the file it verifies with, so if there wasnt more it wstna local folder issue

warped kayak
#

@viral monolith right tried to relaunch still stuck at battleeye launcher

viral monolith
#

Are you starting pubg in steam?

warped kayak
#

yep

viral monolith
#

Go into the isntalfolder and right click tslgame_be.exe and add "run as admin"

warped kayak
#

still stuck at battleeye launcher

viral monolith
#

Make sure everything is allowed in the firewall and that your network is using the correct secrecy level (private, public, work etc)

warped kayak
#

alright fixed it so what i did was go to installation folder run uninstall_battleye.bat then restart pc

trim crypt
#

so my friend is having an issue where her frames are fine in game but in the lobby her frames go to shit any idea what could be causing it? her task manager shows everything normal so we cant figure out whats causing it

brave swallow
#

@trim crypt probably her CPU

#

the lobby conists of a lot of rendering in of the map/ nearby players in proximity

#

Hence causing frame drops and lag

#

If you have a mid-ranged processor/ram

#
  • hopefully that answered your question, feel free to @ me for any further questions
trim crypt
#

i believe she has an i7-2600k

#

@brave swallow

brave swallow
#

@trim crypt Hm

#

How much ram does she have? And what GPU

#

And would you know how much vRam her GPU has

#

And if her ram is DDR3 or DDR4

void axle
#

So when i go to steam all i see is a experimental server and a test server. are those the only two i need to be seeing?

crimson herald
#

nope, do you not see a "PLAYERUNKNOWN'S BATTLEGROUNDS"?

#

@void axle

void axle
#

I'm such a dumbass lol. just noticed the pubg game was like 8 games above the experimental and test server XD

crimson herald
#

lol no worries ive been there

#

have fun :p

void axle
#

haha thanks. i dont even have it downloaded, but what is everyone playing these days? live or the test servers?

crimson herald
#

live

void axle
#

alright, thanks again. sometimes it just takes an extra person to see whats right in front of you XD

crimson herald
#

lol yeah np

royal harness
signal trail
#

Verify files?

royal harness
#

How?

signal trail
#

Ah poo im on my phone so i cant really guide you

#

@celest panther can tho

royal harness
#

Any help would be greatly appreciated 😃

celest panther
#

What GPU do you have?

royal harness
#

I'm sorry what do you mean GPU? I'm not that huge on computer stuff 😂😂

celest panther
#

graphics card

royal harness
#

Idk tbh I know its bad

#

I think

celest panther
#

You need to be a little more specific than "bad"

#

Can you find out for me?

royal harness
#

Sure I think I have an intel 6 or something like that

celest panther
#

if all you have is an integrated graphics card, your system wont be meeting the minimum specifications for the game to run

royal harness
#

How do I find that info for what I have

celest panther
#

it'll ask you to run something, then it will feed everything back

royal harness
#

Ok hold on

#

Processor Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz

Video Card Intel(R) HD Graphics 3000

RAM 4.0 GB

Operating System Microsoft Windows 10 (build 17134), 64-bit

celest panther
#

I can say with quite a large certainty that your system is not going to meet the minimum requirements for the game

royal harness
#

Would the steam system run it

celest panther
#

Steam system?

#

As you can see, your lack of a dedicated GPU, 4GB of RAM and CPU are way below the minimum

#

Sorry buddy.

royal harness
#

Steam Link

celest panther
#

Steam link is just a streaming device. It still runs the game on a dedicated box and then streams it to the Steam Link

#

They themselves don't run games

royal harness
#

So I still wouldnt be able to play it

celest panther
#

Not if you were running it from that laptop

#

Think of steam link like a chromecast for games

royal harness
#

Man 😦 i was looking forward to playing it

celest panther
#

Did you litterally just purchase it?

humble frost
#

dayumm

royal harness
#

Yeah I got it off of gamestops website

#

Since my aunt sent me a $25 gift card to gamestop

celest panther
#

Valuable lesson - Always check system requirements

#

Its not totally wasted though, you just need a better system to play it on

#

You could always contact gamestop to see if they will honour a refund. No guarantees though

clever hemlock
#

@royal harness there is a way that you can play on that system with Geforce NOW it allows user with an low end system to still play the newest games but you need atleast 50mbps download if you wanna play in 1080P 60FPS Dm me if you are interested

lilac grotto
#

do i report a player here?

deft frost
#

!report

regal vaporBOT
viral monolith
#

anyone else getting major server side lag?

tacit glacier
#

not me

brave swallow
#

@celest panther damn bro I feel bad for that dude 😬

modern void
#

hello! i have crash after update in start menu (
anybody have this problem?
I reinstalled the game and deleted all folders. But it's don't work (((

celest panther
#

Do you get an error message?

modern void
#

No, game closed without error.

fringe mist
#

My in-game voice chat isn't working... On ps4

crimson herald
#

you sure its not on your side? @fringe mist

fringe mist
#

@crimson herald Nope... Mic works on party calls, and in other games like cod

celest panther
#

Where are you playing from @fringe mist ?

fringe mist
#

India

celest panther
#

its possible that for some reason you aren't connecting to the voip servers

#

has it ever worked?

fringe mist
#

Actually yea... It has never worked... I never tried matchmaking before, I play with my friends...

celest panther
#

Some players on PC report that they can't use ingame voip either and it usually relates to their connection or to something down the line that they can't control

#

im unsure if the same service is used for PS4, but its usually related to some sort of block or routing issue

#

You may need to open up ports on your router to allow voip to work, or contact your ISP to see if they can see anything weird

fringe mist
#

Cool...

celest panther
#

Sorry that I can't be more specific

fringe mist
#

Yea it's fine... I'll check my router settings, I think I might have messed something up😅 😅

celest panther
#

Also check your NAT type in the PS4 settings, see if thats restricted or moderate

faint knot
#

!report

regal vaporBOT
dense patrol
#

Still having problems where PUBG wont quit fully, and I have to kill the steam client to relaunch the game.
Went down the line of "READ ME: First Troubleshooting Steps" and did all of them aside from port fwding and connecting via mobile.
Got to the last step of uninstall/reinstall, but when I try to #5 "Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG" it's telling me I can't delete debug.log because it's open in Chrome. Wut? How does that happen?

celest panther
#

interesting

#

did you kill the chrome processes and try again?

modern void
#

My pubg full closed random time after update...

#

wtf this game?

dense patrol
#

yeah [after that i could delete it, and now] in the middle of a 30min DL

quartz gull
#

rtx2070 8gb I'm getting 80-90 fps avg and it drops to 50 sometimes 😄 this is not a joke, but pubg sure is a joke.

celest panther
#

The 2070 is around the same performance as a 1080

#

Depending on the resolution and graphics settings you have, 80-90 is about right

#

the real boost will be when DLSS gets added to PUBG, then you should see an increase

static tree
#

Fail to authenticate from external provider.....

#

Anyone else got this issue, our whole squad has

#

on PC btw

dense patrol
#

"iDamn: no you shouldnt worry about that. Steam had an issue with its server earlier so pubg could not authenticate with the external provider, which is steam"

#

^ from a day or so ago

marble violet
#

GG nice servers

#

nice Fail to authenticate from external provider.....

#

!invite

regal vaporBOT
static tree
marble violet
#

GG

viral monolith
marble violet
#

Niceeeeeeee

grand torrent
viral monolith
#

US servers are being trash Ig

quartz gull
#

@celest panther no this is not normal. Games with BETTER graphics have BETTER performance and LOWER hardware requirements. Saying 80-90 is right for pubg is like saying bmw m5 is just fine for a toddler toy car 😄

viral monolith
#

...What?

celest panther
#

Thats not what i said

#

I said that your 2070 is on par with a 1080 in most cases, and thats around the performance i get at 1440p

small marten
#

looks like steam is down

#

the store is offline again

viral monolith
#

More demanding game is more demanding

#

Every single day this bloody error comes at 1:19 am IST

#

Wtf is wrong with pubg

celest panther
#

Steam is having some issues right now, please be patient

viral monolith
#

@viral monolith steam is down probably to do with Christmas

sharp seal
#

a khalouna nal3bou a zabiiii ahh

marble violet
viral monolith
#

So u mean we cant play when many people are online @viral monolith

quartz gull
#

"FIX Pubg" somehow failed to fix anything. Added a new map - cool, but where is the FIX ? 😄

small marten
celest panther
#

Yes, we are aware there is an issue. Its related to steam.

viral monolith
#

@quartz gull it's a steam problem not a PUBG problem

small marten
#

steam store is back online , restart your steam accounts

quartz gull
#

@viral monolith im talking fps issue not steam openid crashed

viral monolith
#

@quartz gull I'm running the game ok with integrated graphics

celest panther
#

@quartz gull It fixed a great number of things

quartz gull
#

ive been a good boi and even bought every pass to support the developers of pubg, just so they have money to continue development 😄

celest panther
#

As i understand, there was a bit of an FPS drop when the new anticheat was implemented

quartz gull
#

then why tf my fps is not above 100 sharp 😄

celest panther
#

What resolution are you running at?

quartz gull
#

1080

viral monolith
#

Play on competitive settings @quartz gull

celest panther
#

No idea. I get around 160FPS at 1080p

#

and 90-110 at 1440

burnt iron
#

what are the competitive sets?

quartz gull
#

frankly since release of pre-alpha or whatever that buggy thing was, fps just dropped further and further

viral monolith
#

Everything low except render distance, which is ultra @burnt iron

celest panther
#

Well thats not true.

quartz gull
#

oh isn't it ? 😄

scarlet belfry
#

does restarting steam fix the authentication problem?

celest panther
#

Experiences vary, but my own performance has stayed the same or improved.

night vine
#

i get 200fps in some places 😃

celest panther
#

@scarlet belfry Not unless steam has solved its issue

quartz gull
#

certainly unconnected to the fact that you are affiliated with them huh ?

celest panther
#

Entirely unconnected

quartz gull
#

yeah right 😃

celest panther
#

I very rarely encounter many of the bugs and issues others report. Even before i became a mod.

quartz gull
#

well this is irrelevant tbh

celest panther
#

That doesn't mean they dont exist, i just personally havent experienced them

naive drift
#

same

quartz gull
#

just make a small feedback page for every player, and ask if they think performance is good

viral monolith
#

I'm running the game with an intel hd 4400 which is integrate into a core i3-4150. Playing with these specs before were impossible if not, challenging

#

it runs ok now

quartz gull
#

you and I know what the results gonna be

small marten
#

2 big outages for steam over the start of the holiday break for a lot of people is not a good sign

celest panther
#

Anyway, this is getting off topic now

#

if you dont need actual help, please use the discussion channel

naive drift
#

@viral monolith by ok you mean 7 fps?

viral monolith
#

@naive drift no

quartz gull
#

I do need help. What do I do to have better fps ? 😄

viral monolith
#

@naive drift average of 30

celest panther
#

Honestly, when it comes to the 2070, drivers and GPU support might be part of the lower fps

naive drift
#

with an hd4400? I'm guessing everything low and not 1080p

celest panther
#

its new and may be being held back a little

quartz gull
#

official stable drivers, totally fine in other games.

viral monolith
#

@naive drift not everything, I have anti-aliasing

celest panther
#

Maybe, but they frequently release drivers with improvements for specific games

naive drift
#

@viral monolith still, it's a great deal that you can play on an integrated gpu

#

did a recent update increase your fps by a lot or something?

quartz gull
#

Well I have latest drivers.

viral monolith
#

@naive drift, I am soon to get way better specs (Ryzen 5 and GTX 1050) and I'll be able to play at higher framerates, but until then I am to deal with this

#

@naive drift I actually got this game yesterday

naive drift
#

ohh cool

#

enjoy

viral monolith
#

I've gotten 2 kills so far ;D

naive drift
#

congrats

#

get ready for the feeling you'll get on your first win

#

it's unique

ebon aurora
#

Do the servers not work?

quartz gull
#

so any other suggestions @celest panther ?

celest panther
#

Sit tight, wait for updates

#

Performance and stability is a major focus moving forwards, and the addition of DLSS, (as i mentioned several times already) will benefit RTX owners greatly

deep igloo
#

server dawn ?

celest panther
#

Nvidia suggested that with DL:SS, an RTX 2080 will perform up to 80% faster with DLSS enabled.

#

for PUBG

#

compared to a 1080*

quartz gull
#

😄 Well that was surprisingly """helpful""". Don't take it personal man but you do realize how tired we are.

celest panther
#

The game runs better today than it did this time last year

#

Thats a fact, whether you choose to believe it is up to you.

wary wharf
#

Can confirm, EA and now is like a day and night, still not the best but you can see the improvement

quartz gull
#

Except the fact that EA was like a development version, miles away from being even alpha

celest panther
#

Ok, we are done discussing what you feel is the case

#

unless you have an actual issue, please move to another channel

quartz gull
#

My fps is low, please help me!

celest panther
#

!ts

regal vaporBOT
celest panther
#

Follow the troubleshooting guide

quartz gull
#

I did, it didnt help

scarlet belfry
#

any news on the issue with steam?

celest panther
#

No news im afraid. Ive mentioned it to the team incase its something on our end

#

But it does look like a steam outage currently

wary wharf
#

Dota's 2 API got fixed so looks like they're working on it not sure tho

quartz gull
#

@celest panther Sir I followed the troubleshooting guide but it didn't help 😦

celest panther
#

Then i have no more advice to offer you at this time

sand ivy
#

Am having connecting issues, won't let me in. Tried restarting. Is it happening to others as well at this time?

celest panther
sand ivy
#

Cheers thank you!

heavy patio
sand ivy
#

Wait for them to announce that it's fixed

celest panther
heavy patio
#

k

lilac grotto
#

how do i get lower ping? 🤔

hexed stone
#

Get better internet

waxen marten
#

how do i prevent my mic from failing on me during Pubg?

safe tendon
#

@celest panther pls change my name to BionicTornado [SEA] its tormado idk how

daring spindle
#

Given that BP is given at a lower rate, those who had their BP docked due to the multiple giveaway glitch are now many (potentially hundreds) of hours away from getting back to zero.

#

What's the best way to get your BP balance restored?

supple vigil
#

Hundreds of hours?

daring spindle
#

ok im bad

#

i understand this

supple vigil
#

I mean sure ... if you die every round in the first minute

daring spindle
#

i mean yeah

#

that's me!

#

😃

#

i legit am terrible and it's just mind boggling

#

i'm never gonna get out of this bp hole

hidden dust
#

well now you know for other games that buying loot boxes is bad

supple vigil
#

Debts a good experience - even if it’s in a game

#

Mainly for the lesson - don’t be in debt

blazing elk
#

Anyone getting Fail to authenticate from external provider?

Edit: Issue seemed to pass after 2 minutes

supple vigil
#

Steam related

crimson herald
#

yeah steam servers are having issues not sure if they are fixed yet

lusty fractal
#

anyone else getting major fps lag?

#

i have an rx 580 and im getting 45 fps on all low

night vine
#

all low will make your game more cpu intensive, if you put your graphics higher the gpu will do more work. Check your hardware utilisation when playing to see if the gpu is being under used

celest panther
#

@safe tendon Because thats exactly what you asked me to make it

livid flame
#

Anyone else having any problem starting the game?

#

The game won't start for me

celest panther
#

How far do you get?

livid flame
#

Not at all, i tap play on steam and nothing

#

Just the blue circle rotates near mouse for few seconds

celest panther
#

Have you tried verifying your files?

boreal star
celest panther
#

Yes, but depending on the queue you are in will depend on how long it will take.

candid gazelle
#

I need help

#

Someone

#

@celest panther I need help

celest panther
#

What help do you need?

covert dust
scarlet belfry
#

how do you get the Oh the Things You`l Break challenge?

meager wraith
#

@scarlet belfry its bullshit. Break 10 windows, 10 doors, 10 fences, destroy 8 tires (unconfirmed) and destroy 2 vehicles in a single match

#

Anyhow; a friends is experiencing a bug where whenever he ADSes, his movements invert such that pressing W moves backwards and pressing A moves right and vice versa. Has anyone experienced the same and how did you fix it?

celest panther
#

@meager wraith Ask him to set his controls to default

#

see if it persists

#

It doesn't sound like a game bug though, so its likely something on his end

meager wraith
#

He's offline now. He's said that he has reset his controls to default and unistalled whatever mouse software he had. When he;s back i'll be sure to check up. Thanks for the assistance

celest panther
#

If that hasn't worked, tell him to go to %localappdata%\TslGame\Saved\Config\WindowsNoEditor and delete the config files in there.

#

That should guarantee a settings reset incase something is corrupted

meager wraith
#

Okay, thats interesting. I'll pass this along, thanks!

scarlet belfry
#

once week one of vikindi is over does it lock or can you still do the challenges from week one in week two?

safe tendon
#

AHH SHit @celest panther

#

Thank you

orchid imp
#

Is there's a chance that I could get a proper stats players on map queue on SEA Solo FPP servers?

cunning mason
#

can i get an admin to kick adam-N hes really annoying

#

not even from the server just get em to go to a different room

celest panther
#

@scarlet belfry Each week will still be avaliable the following week

#

so on week 5 you will have access to the weeks 1-5

crimson herald
#

@celest panther

winged portal
#

@arctic lark so; what you're trying to say is the anti-cheat may need to be worked on a bit?

crimson herald
#

yeah it needs work but spamming and being obnoxious doesn't help

echo orchid
#

Guys I need help when I download pubg mobile on my PC from tencent gaming buddy after installation it says failed to install the emulator and engine and then it restarts to download the game again plz help me what should I do to solve this I wasted my 5 days internet just to download the game and it never happened

winged portal
#

funny watching an esp

crimson herald
#

@echo orchid this is the pubg pc xbox and ps4 discord, you can get help on their discord

winged portal
#

get esp'ed by another esp'er

crimson herald
#

no space

echo orchid
#

@crimson herald can you send me the link of pubg mobile discord server

celest panther
#

@arctic lark Report players using the proper channels, Not by naming and shaming

#

!report

regal vaporBOT
wild cedar
#

Anyway I could talk to a mod or admin in dms?

coarse junco
#

Depending on the topic, hit me up

wild cedar
#

DM'd

viral monolith
#

this game is pissing me off

#

it just freezes for no reason

#

for a long period of time

#

for example when I get into a gun fight

#

it just freezes

#

and while doing nothing aswell

wise widget
#

hi My game for some reason recently has been getting stuck on the load screen waiting for game ( keyboard one etc) and takes so long to load ive played the game many times before without this problem any fixes for it ?

jaunty wharf
#

my pubg keeps crashing before during launch up (get a bug splat report).

#

i have tried the following:

  1. isolating my cpu core
  2. re-installing my PUBG (2-3 times)
  3. changing my installed folder from C drive to D drive and back
  4. verifying my game files through steam settings
  5. checked to see if i have any useless files that dont start with pakchunk (i dont)
  6. deleted my cache
crimson herald
#

@jaunty wharf did you get help on the forums?

#

or tried?

hexed stone
#

is there a cause for my files to get corrupt or bad, because I feel like they need to be validated all the time and its getting annoying

viral monolith
#

Dunno, if you've got a program like CCleaner running in the background which removes "old files" on a daily basis you've got a problem.

jaunty wharf
#

@crimson herald i havent. i just browsed a lot of other peoples posts and tried their solutions.

hexed stone
#

thx

crimson herald
#

id make a post and try to get ur own responses

#

@jaunty wharf

pine latch
#

Does the weekly missions for the season pass carryover to week 2?

hexed stone
#

yes

late dirge
#

you should fix the protection bug happened to me again reported it and no answer yet

slim holly
#

sorry guys did the voice chat working on the training mode?

viral monolith
#

@deft frost morning its come back again crush in middle of the game

#

please help

#

always middle of the game i played two matches the third crush

#

any solotion please

viral monolith
#

@tough harbor

tough harbor
#

do you have any overclocks? do you change virtual memory settings?

viral monolith
#

naaah i didnt do nothing just i downlaod it and i install it but start crush like this

#

i check files in steam i dont ahve any lunch option

#

but keeps liek this after two matches or one

tough harbor
#

you tried everything from the troubleshooting guide?

viral monolith
#

yes i did all of them i even tired to reinstall the whole steam and pubg

#

works fine couple matches and give me that crush

#

is it a driver issue !

#

my win and drivers all updated

#

!

upper escarp
#

Hello,
im trying to do this mission
dive 10m into freezing water on Vikendi Mission
but it wont count to me even tho i dived like 2 times too deep then the third dive till i died and still wont count anyone can help?

viral monolith
#

@upper escarp try 10 times its will works

#

check dm @upper escarp

viral monolith
#

This one features eotteokae When team logo tteugo. it has just open logo when baegeual opjjeobing

celest panther
#

@viral monolith sounds like it could be audio driver related. Someone eliminated that problem by uninstalling the Nvidia HD audio driver if it was installed. Can you check if it's there, remove it if it is, then let me know?

viral monolith
#

@celest panther i use a 3rd party audio software tho could it still be a problem tjen

celest panther
#

Yes

viral monolith
#

I don't think its the audios fault that the game freezes and says that its "network lag" @celest panther

#

and I don't have it installed

celest panther
#

Just making a suggestion based on what someone else experienced

#

The other one was it being gpu driver related

#

Your very specific freezes are usually related to audio cues from what I've seen from those who resolve that specific issue

#

But connected to gpu drivers at the same time

inland copper
#

I had that same thing. I rolled back my gpu drivers and it stopped. It is audio cues on mine as well. Bomb goes off.. crash.

celest panther
#

Just wondering, is your monitor connected via HDMI, display port etc?

inland copper
#

Hdmi.

#

I could have probably just rolled back the Nvidia audio drivers and it would have worked as well.

#

Sorry takarii, that was probs meant for him.

celest panther
#

I've personally never experienced the issue but have heard that others have. Perhaps the difference is that in using display port and it isn't inherently using audio

#

(even of headphones are used)

inland copper
#

I didnt reinstall the audio drivers either.

#

So I'm assuming that's what it is. Audio crackled for a second, screen lagged, came back, then hard crash

celest panther
#

Yea. I'm certainly leaning more towards it being Nvidia audio related. I can't recall an and card user reporting this issue

inland copper
#

Me either. It's always nvidia

viral monolith
#

so I should rollback on GPU drivers how long back

inland copper
#

I just went back 1 set

#

I'm no PC guru, I just recognize patterns well. Every time it crashed, the audio went wonky first

viral monolith
#

same here tbh

#

but my game doesn't crash

#

it just freezes

idle tree
#

The Nvidia drivers have been a shit show for the last few branches anyway

inland copper
#

^^

#

Most people I've seen with it have a 1060, 1070, 1080

viral monolith
#

I have a 1050ti

inland copper
#

I'd be willing to bet rolling back fixes it.

idle tree
#

Rolling back to a stable branch like 388 or 390 is the way to go. 4xx+ branches are all plagued with issues that weren’t prevalent in the old ones

tough harbor
#

sabotaged

viral monolith
#

how do I improve my performance on this game

#

I have gtx 1060 6gb, intel i5-4460 and the game still goes below 60 on low settings and 720p

inland copper
#

Putting everything on low isnt always the best idea. Some settings default to either the CPU or gpu depending on the selection made.

#

Go to training mode. Lower and raise all your settings until you get a config u like. It may not raise your fps, but it should make it more stable.

viral monolith
#

Yeah im looking for stability

#

Wtf

#

I turned everything on high and I'm getting 100 fps compared to low

inland copper
#

:thinking:

#

Seems odd for it to be such a big jump. Maybe you have something forced in nvidia control panel that was causing you issues. Raising it may have alleviated that. Idk, seems a bit high

viral monolith
#

Yeah what a weird game

idle tree
#

He’ll be CPU bottlenecked. i5-4460 is pretty slow nowadays. Him changing settings may have moved load from CPU to GPU

ancient venture
#

So... uhh this has been happening for a quite awhile now and it’s kinda getting annoying

#

I keep getting freaking stuck

#

My screen goes black for a sec then I freeze

lunar peak
#

why cant i see my 2nd week missions??

upper escarp
#

Im having an issue with aiming with scopes i find it hard when i try to aim with a scope and shoot someone with a AK or any auto gun
when i shoot the bounce of the shot make my aim go up and idk how to keep it.. i must go toooo down with my mouse to keep it till it goes off the mouse pad anyone have a solution for it
i watch some videos of ppl playing pubg their aim doesnt go up idk why

#

even tho i copied their control settingfs

viral monolith
#

@tough harbor u left still not answer me bro

tough harbor
#

pmed

stone heart
#

@upper escarp It sounds like you're playing with a sensitivity too low for your mousepads size

#

Out of curiosity, what DPI do you have on your mouse, sensitivity in windows and in-game?

#

Also, what mousepad do you currently use?

upper escarp
#

in windows 1600 i got big mousepad but im playing at the corner of it XD cause i hate moving my hand too much and im not good with high sensitivity

stone heart
#

That is your issue then. Cause the people you see shoot are compensating a lot by moving their mouse.

tough harbor
#

you could try adjusting your Vertical Sensitivity Multiplier from the default 1.0 to something higher to help you controlling recoil

upper escarp
#

i tried

stone heart
#

Well, either you practice to use more of your mousepad (which I'd advise), or you raise your sensitivity until it's fast enough

quiet quiver
#

Fail to authenticate from external provider?

#

Wut

lament depot
#

server is busy

#

hawkinz

viral monolith
#

yeah same

lament depot
#

😐

quiet quiver
#

😦

viral monolith
#

Ya

#

External provider error

lament depot
marble violet
#

GG

olive bluff
#

same problem

plain stratus
#

yep, getting errors as servers busy anfd the same as @marble violet

marble violet
#

yeah

sharp seal
viral monolith
#

same error

#

thats steam

#

boys

tulip ember
#

Fail to authenticate from external provider

viral monolith
#

STEAm

vivid flax
#

why the external dependency though..

viral monolith
#

STEAM

vivid flax
#

lol

viral monolith
#

most games have same

#

i thought my internet is rip lul

tulip ember
#

CS:GO works

#

PUBG doesn't

vivid flax
#

ofc 😉

viral monolith
#

CS:GO pepoAww

clever hemlock
#

🔜

radiant drum
#

help

viral monolith
#

GabToday at 8:36 PM
Steam is having issues at the moment. https://steamstat.us/

sharp seal
#

a steam ta3 zabi malah

digital pike
#

it's back up and working now!

brave swallow
#

@celest panther

#

What does "Smoothed Frame Rate" do?

#

On PUBG

#

Should I turn it off or on

#

Im trying to get as many frames as possible

#

And what about "Sharpen"?

deft frost
#

!sfr

regal vaporBOT
deft frost
#

@brave swallow

brave swallow
#

Kk ty

#

!s

#

@deft frost what about sharpen

deft frost
#

It just sharpens the picture

#

Doesn't affect the FPS

brave swallow
#

Ok

#

So sharpen makes shit look nicer

#

?

#

@deft frost

deft frost
#

Pretty much, yeah LUL

brave swallow
#

Nice

hazy geyser
#

me too... waiting 5 minits and nothing....

wooden terrace
#

i got literally 1 frame at the lobby what should i do

#

it says 1 frame

#

but only in the lobby not ingame

#

but still, it's annoying

#

how do i fix it

wary wharf
#

What time will 2nd week missions launch ?

sly oar
#

I get stutters and my sound goes off sometimes when i get into a firefight.
My specs:
RYZEN 5 1500X
8GB DDR4 RAM
RX580 8GB
SEAGATE 1TB HDD

idk what makes my game stutter pls let me know.
could it be that i barely have any space on the hdd?

#

pls dm or tag me

wooden terrace
#

nvm i got it covered

empty flume
#

Hello. I got the physical copy for PS4. For some reason, though, it isn't allowing me to download the base game. It let me download the PTS, but not the full game itself. Plz hALP.

crimson herald
#

@empty flume you might want to go to the forums for that

empty flume
#

Wow, you respond faster than Bluehole. I'll try it, thanks. Probably the only hope I got.

crimson herald
#

lol ty and gl

hexed stone
#

!ts

regal vaporBOT
orchid imp
#

I could wait longer, but I no longer have the patience for this false estimation.

marble violet
#

everyday

#

gg ClapClap nice fix

sharp seal
#

gg

deft frost
#

Not PUBG's issue

orchid imp
#

restart pubg or steam, i guess?

marble violet
#

i did

#

lol

orchid imp
#

you're not trying harder, i guess.

celest panther
#

Steam has been having some trouble this christmas it seems

quick wharf
#

i cant start a pubg game on pc

#

help plz

hexed stone
#

@quick wharf more details would help

quick wharf
#

i cant start a game

crimson herald
#

how are you trying to start it? @quick wharf

crimson herald
#

is your internet fine? @viral monolith

stray zodiac
#

Is there a way to hold the trigger to aim with the sights or do I have to get use to tapping to aim with my sights (ps4)

crimson herald
#

i dont play on ps4 but its most likely in your settings @stray zodiac

stray zodiac
#

Yea theres nothing