#🤝│community-troubleshooting
1 messages · Page 131 of 1
don't let it run for more than a minute
cancel and try again
I allways do that when it goes past the expected
most of the times I get in by the 3 "restart"
I am trying for half hour now, i am done, did over 10 restarts
i will reinstall game if i get same issue tomorrow
I sure hope you don't.. I might be bad at this game but I love it... and wouldn't want to see it die for all the bugs that the developers end up making... they do deserve praise as they have built a game a lot of people love, but that doesn't make up for the unplayable state the game is for so many people
Yeah, i like it also but i hate this bugs.Hope they fix them, i dont want to download it again lol, gonna take a while....
Thank you
when you get network lag detected with 2 alive
CAN I PLS GET SOME FOCKIN HELP
BEEN ASKING HOW TO STOP MY LAGG AND STILL NOO GOD DAMN RESPONSE
Jesus
what kind of lag are you experiencing, fps or server?
fuckin matchmaking is taking forever holy shit
duo tpp na wont even load
says 8 seconds
cant get in ata ll
i can't chose the server why 😦 ?
because you now connect to the server you or your party has the best ping to
low ping is dirty
laughs in 15ms ping
how i can see my ping ?
Both
why pubg why you fix something bad and destroy something good
It takes me like 5 minutes to load into my first game
And I can’t play the freakin game in 1280 x full screen like what tha dock
It used to play soooo smooth a long time ago in fullscreen
Now the game is going to shit
So much for “#FixPUBG”
Admins maybe answer plz ?
Facts they never even answer to help
i take back my previous statements the new matchmaking put me in a 300ping server
used top be 100
bullshit
All the new game updates fuck everyone’s game
how can i see my ping in the server
@ancient venture
gotta love the bad netcode desync and now bad matchmaking
there isnt even any less chinese bots screaming hack ads at me
its terrible
i have 1000 hours in this game and it has never been in a worse state and i used to play with 15fps but at least the desync wasnt this bad
not really a whole lot bluehole could do to fix this supposed desync
bought a shirt and its disappeared from my inventory who do i email????
If you have not received an item using the trade up system and lost BP in the process, please submit a ticket to https://t.co/AB4JD6fgec including your ingame name, amount of BP lost and the number of times you have used the skin trade up system.
I bought the DK twitch shirt and its not there - still submit a ticket to the same
oh an actual IAP
probably not then
There should be a contact page on their site or just tweet at them
is there any bug reported where compounds doors are open by default? instead of close?
@past slate
what
??
🤔
i dont know what you are referencing lol
its an m4 skin that was given on some korean website
just looking if you can still get it without a reseller
i wish there was a website that could explain where to get some rare items
ive been banned for no reason please help
@pine glacier alot of games have fixed desync overwatch, battlefields is alot better (they have as many people in a match) and many other shooters because responsive gunplay, well rendered hitboxes and little delay is what makes a good shooter and as of the moment i am not enjoying pubg as much, roe and blackout are examples of much better netcode
@desert terrace have you tried relaunching the game and see if its just a fluke?
if not
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
were you playing with high ping do any really cool and unlikely stuff? if someone reported you or a full squad or a replay etc someone might have thought it was hacks
does it say what it was from
highest ping i recorded was around 260
i live in Australia so thats pretty normal for me
and no it doesnt say what it was from
did you do anything unlikely? solo squad wipe some sick flicks? alot of people get reported because the reporter doesnt think its possible etc
i know a couple streamers who have been banned for a little cause of stuff like that
not at all
im not a very good player
i would go through my replays but i cant get on the game
any programs? i know macros in razer synapse arent allowed and also reshade
idk if they get you banned tho
might just have to wait for the ban appeal to do something
i used to have razer synapse but that was about a year ago
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
already appealed
yeah itsa bit of a pain in the ass
rip
maybe on test server your not banned? idk tho
if you really want to play
might not work tho
il check
ive heard that rin of elysium has some key logging stuff would that effect PUBG?
currently im kinda mad cause the matchmaking is piss poor for me i cant even get into duo tpp
really? im not banned so for i hope it doesnt
nah im banned of test server as well
gl with the appeal
thanks
can someone please tell me what the clock with a red question mark is in the upper left of screen?
network instability warning if im not mistaken
you got shit ping it says dont worry me too
ya i get it on war mode, but in normal modes I get 30 ping
Few days ago i post here,issue bout my crosshair vanish when i change crosshair color,turn out it was bcos i turn my texture to low,not sure if its a silent fix update or what but it work now,i hate that standart whiteish crosshair,couldnt even see that damn thing 😂
my pubg stutter when i hit my mute sound keybind
any fixes?
like the fps literally hits 1
even on a fresh windows install, 1080ti, 32gb ram, 5820k etc
is it software keybind
just in game keybind
ctrl m is default
i made mine v
it used to not do that
just really sloppy
make a mute bind outside of pubg
not a reasonable fix imo
okay lol then leave it broken until they get around to patching it
@ivory quest I've just tried this but I am unable to replicate the issue. Can you share your custom crosshair colour settings as well as all of your graphical settings.
im playing the new event and keep getting placed on asian servers, im EU. Everything is set to my country, steam, pc, everything.
not a big fan of this region lock when it can place you other places even though you play alone or fill
i would love to play the event, but cant stand doing it on asian servers and 300 ms
love that they fixed a weapon bug but cant fix the server problems
cant get a server under 130 ping anymore
solo queing and i cant even get into tpp dous
@weary warren incoming long post
my current settings
as u can see now i can change crosshair skin to whatever i want,
i only change texture from very low to low
this issue first time i encounter arround mid may to july
at that time i cant change any color,if u look at the 2nd screenshot "gameplay tab" now it show color when i try to change it,back then it didnt show anything,no sample crosshair or the RGB selection
just vanish and when i tried it ingame it just vanish,i need to revert back to default to make my crosshair appear again,i did everything,reinstal pubg,changing graphic settings
fyi my specs fx6300 + gtx1070 +win10 pro x64,nvidia driver 390.77 (driver from early jan this year )<--- im not sure if this info would be any help
to this day i didnt update nvidia driver so i think this wont be the source of issue
long story short i just neglected it,tried google it but nothing help
and then a few days ago i ask here and someone sugest something,tried it and it work
im not sure either what causing it since im not a dev lol
maybe incomplete texture file?
Thanks.
So your only issue right now is the crosshair disappears if you set your textures very low?
yes
nope,1366x768 fullscreen mode
Is your monitor res 1080, or does it match your game res?
match my game res
Okay, so I do not seem to be able to replicate this issue.
Would you be able to supply me with a screenshot of the missing crosshair?
i just try to recreate it again,but i myself cant
now im confuse
now no matter what i change (texture setting) my crosshair alyways showup
thought u have a new anti cheat 😄 looking at leaderboard so many obvious hacker
you've done your part when you report in-game
if you want to go one step further
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
@nocturne agate Don't call people out. Use the link above to report players
Additionally if you don't need help with issues with the game, please post in a different channel;
@weary warren do you know if anything is wrong with the EU event servers? i only end up on asian servers after the region lock when playing event
id love to play this event but 300 ms all the time is not fun, and yes ive checked all other possibilites
Question: Is there a way to show evidence of a hacker to make it easier for the team to look into? My community ran into a hacker last night while a member was streaming and we have a video of it, wasn’t sure if there’s a way to report with evidence?
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
@viral crescent
Thanks. 😄 I clicked that while on mobile and didn’t see a spot; to be fair it might not have loaded fully. I’ll check it when I’m at my pc.
who can help me i need to talk with admin
i just got mid-autumn festival #3 reward twice, is that normal?
yeah some even got 3 times. the progress sometimes just reset and you can get it again
I'm having the same issue right now
if you're not the host and it's a private game, apparently rejoining then clicking cancel on the password box will get you out of it
I'm hosting mine though, so I'm screwed since it doesn't ask me for the password
Hello is any body here to help me
Hello is any body here to help me
@deft frost can you help me
Can any body help me
state your problem
It was solved but thx
Is it just me or can no one else find the region setting to change regions? I can't seem to find it...
Unless it's in settings or something now?
patchnotes
@lime bison http://prntscr.com/l2ljhl
how do i get in contact with devs? mods?
can you guys pls take a look at the event mode, its kinda f up that EU have to play on asian servers, something definetely went wrong
@deft frost
@short crystal Hey, you should see a small patch for the game. It should all be good
hm i did download it unless it got sent out 1 hour ago or less
I thought I was lagging a lot whilst playing on the Event Mode...
@short crystal So we have to play on Asian Servers?
yes they managed to screw that up
ffs
i havent been placed on an eu server for like 20 games so yeah pretty sure
in event
its impossible to play there too because all of them play asian radio shows from their mic and play with mic activated and breathe into the mic
Pro tip: you can mute voice chat by pressing Ctrl+T 
i know but i try to talk to my teammate and he doesnt understand, obviouslyt
are they working on it? or just let the event pass?
hi
I would love to understand why evry time you get into the loby you have to conect again.... makes no sense...
when I'm in the lobby on pubg, the game crashes out for me, I can't start the game or go into a custom match, after 10 breakdowns, it comes in for a couple of minutes and then crashes again
what kind of crash is it
I cant change Regions and i keep getting 250-500 ping per game, how do i fix this ? its unplayable.
same, when i shoot people the bullets literally go trough them tho
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
same here, keeps connecting me to high ping servers...
@dreamy hull Changin regions is no longer a option.
help, all of the the players on the leaderboard are hackers with 5.0 to 10.0 k/d ratios and im scared ill never be on the leaderboard without L33t hax
help, all of the the players on the leaderboard are hackers with 5.0 to 10.0 k/d ratios and im scared ill never be on the leaderboard without L33t hax
Please don't spam.
Hey, I have been having issues with my pubg after reinstalling my graphics drivers. There is no "real shadows" in the game for me, everything is so bright that its basically burning my eyes. https://steamcommunity.com/sharedfiles/filedetails/?id=1531085801
Steam Community: PLAYERUNKNOWN'S BATTLEGROUNDS.
@placid latch Do you have an NVIDIA graphics card?
yeah
A lot of people are reporting weird graphics behavior while using the latest NVIDIA drivers. (including me!)
I'd suggest installing one of the previous versions
Yeah, I probably will its burning my retinas.
Just a question Gab, do you live in this channel?
maybe
k, thanks thought! 😃
what was good nvidia driver again for pubg?
@hasty ivy 411.70 works well for me
How do i select server ??
@dense sandal http://prntscr.com/l2ljhl
wow i was playing from SEA region and i connected to EU server
8 games out of 10 games i connected to NA or EU, i was playing either Solo or squads with friends from cafe

is the game loading poorly for anyone else??
no but its automatically joining matchmaking while no1 even presses ready 👌
My sound is super bugged... I can't hear certain shots and footsteps which eventually lead to me dying.
is there something bugged with the region selection? we keep getting put on NA servers 😦
I live in Japan and since Asia doesn't really play FPP I cant get into a lobby, I can que for TPP instantly but have never been able to get into a FPP game since patch
This is really frustrating, if they don't fix within a month I'll uninstall and ask for refund.
If you queue for FPP and there are no games in your local region, it will look further afield
You may need to wait longer, but it will eventually place you in one
Nobody wants to play with 170+ ping^
This is a loading screen that is hung going into a lobby regardless if its custom or not. Any ideas on how to fix this or even if there is a fix for it? Now, with that being said. I can't even play the game now since I am locked into another lobby.
have you tried verifying the game files?
@sharp token this is not the section for looking squad/duo
Where then
where are located event servers omg ?
every crash carnage match I've tried has been on the AS server, even though I'm located in EU
Tried playing the event but its not a good experience at 300ping, Im from germany and get connected to game servers in korea: https://imgur.com/tE2YfMR
can confirm that. always 270-300ms ping to event servers from the UK
Hello everybody.
I have a small problem with the game. After 10 minutes of play, I'm ejecting the game with this error message: "[25] battleye : corrupted data 4.8.7 - FAF1B3" Do you have any ideas to fix it?
Maybe try verifying the game files?
i already do that 😉
Custom games are still bugged, If you Create/Join lobby you will get stuck and cant play the game or join the lobby (Black screen)
restarting Game, lobby or steam didnt help.
Its been reported
@celest panther any idea how to get unstuck?.. do i have to wait for the lobby to expire?
Last time this happened i got unstuck some time after
the only certain way i know is for the session to destroy itself
which can be up to an hour (the max time a lobby can be unstarted for)
I did see someone who suggests that watching a replay can also "unstick" it
so you could try that
didnt work. but thanks for trying to help. Guess im doing some housework while i wait 😂
I get over 300 ping everytime I join the event mode
Is there something wrong with the servers or can I do something
Normal matches give me 30-50 ping
@burnt ether Some players are being connected to out-of-region servers. It's being investigated.
This is currently happening in both public and event mode matches.
where can i send feedback? u guys really need to fix rocks make them able to climb on it
!forums
Link to the forums: http://forums.playbattlegrounds.com
@fossil ether
thanks mate
nobody for my problem ?
Why am I picking only Erangel, getting an instant queue, and still getting 160 ping?
i can not hear people in this server, and my mic deafen is not activated.. any thoughts?
can mobile/emulator users play with pc?
Well i just love getting in a game whit 100ping
its not like i was behind a wall ore anything
Hi
hi
Which kind of pubg is this?
PC Pubg
this game doodoo
no like its xbox pubg you know
wasn't there a streamer that roasted the fuck out of xb players?
idk i just know that nothing beats PC
and i know cuz i have ps1 xbox and an xbox 360
Help Pls i was playing normally when suddenly the game brightness changed i tryed to change the in game brightness but nothing happens
help pls
@marble violet Have you by change updated your nvidia drivers recently?
The latest drivers are causing various issues, i'd recommend rolling back
Ive heard the same thing
@celest panther so what to do pls !
Roll back the graphics driver
Roll back to a previous version
run DDU
uninstall them, reinstall the last version
and install older drivers
@celest panther if i do it from there ?
Uninstall the current drivers, use the link to download an older version and install it

that image reminds me of cod 4 days, r_fullbright 1
i have a feeling its connected to a change being made for the new RTX cards
I'll forward it on to the team incase its something they can deal with at their end
oh yeah, I have the same feeling too
I had some weird graphical glitches on the latest drivers too, mainly shadows being drawn in a really weird way
Well this driver was also launched to support RS5, may well be a combination of Windows changes as well as Nvidia changes
can you change your name?
loading screen going into both custom/regular games. Any else having these issues? thanks
If you mean in the Discord - no, you have to ask a mod/community team member to do it for you. If you mean in game, no you cannot. @vocal galleon
@cobalt wren when you see that screen try pressing esc then restart lobby then when the lobby restarts it should give you a option to rejoin the game/custom lobby click that and it might work
help im a player from korea and even though there was a dedicated korea server i now get matched to asia server will all the hackers plz fix
What do you do when your region is NA but you are stuck queuing AS servers?!? @gleaming vector
either leave the server and find a better one or just play and hope that pubg corp will sort this out sooner or later
I can`t login to the game right now , anybody in here have the same.. please ..
@ocean shard do you know if there are any plans to store the lobby item pictures on the users machine? So we dont have to download them every time we open the lobby/click customise?
What do you do when your region is NA but you are stuck queuing AS servers?!? Can someone help?
earlier i had 170 ping in a match the desync was AWFUL and it was so laggy
now i get 70 ish
and its ok
but this update fucked something up i hope they'll fix it soon
FiX PuBg
breaks game more
lmao i love this game tho XD
@vocal galleon +++++++++++++++++++++++++++++++++
Can't fix game but release new maps and rank system
@deft frost yeah the graphics team can also do the network coding /s
I'm getting this with a gtx 1060, drivers 416.16.
Weather was cloudy, and this happened all over the place.
Is it just me?
@upbeat python Did you recently update your nvidia drivers?
probably related to the newest nvidia driver update.. a lot of people report that
btw. in 8 out of 10 matches the game puts me on asioan servers instead european. is sthis region lock backwards? its no fun to play with 200 ping
@fair breach It's being investigated
ah nice
@celest panther Yes, I have the latest drivers. Hopefully they will fix it soon then.
@upbeat python For now all you can do is roll back to solve it
anyone else not having daily missions progress counted?
Random question here and it kinda relates to PUBG, whilst playing PUBG I get quite a few spikes were my game freezes for like a second or 2 and I'm not too sure on what's causing it? My drivers are all up to date and my PC is more than capable of running PUBG at Medium to Ultra settings at over 100 frames so I don't get it? Is there something I'm doing wrong?#
could be the newest nvidia drivers, which received quite a lot of complaints. dont know if its the definite solution for your case
what drivers are you on at the moment?
Like nvidia drivers?
yea
I can't connect to EU servers but can play in NA servers...and now the option to choose servers is gone (to me at least) and I'm simply completely unable to play.. any ideas?
*note that I'm on a public hotspot right now, but I dunno why only NA servers work for me
is it just me but fps now suck
you
yo
how can i play with People who Bad at Pubg as im?
im realy bad and it seems im playing with Pros///
for real
how to chnage it?
play 10 games to get a ranking
then you should be matched with people your own level
i think i already did...
But dammm
the least shooting game i was playing was 15 years ago
in counter Zero
i cannot move my mouse fast for recation to reload and to aim properly thoes days
they need to do age 60+ Pubg server
slow movments
thanks pubg for not letting us be able to play on EU servers during the event
@upbeat python getting the same thing, goes away on medium, shows up on high/ultra effects. but with my buddies they have it too and it doesn't change for them with the effects change
@leaden badger I just downgraded to the 399.xx driver, and so far have not seen it again.
I can't see my Players Nickname Change in game anymore. I only see if in my Inventory. Is there not a way to use this or transfer it to someone who might need it?
I know it's not tradable and marketable though. So ignore the latter
fix it pls
i swear to god if we dont get an explication why were getting 50-70fps but use to get 100+fps im gona quit this game
and lets not talk about the ping were geting
@zealous rain untick anti cheat on startup
i dont even get the option to do it
i am having trouble hosting customs all of a sudden... it says "this service is unavailable"
can anyone help with this problem
i hosted a game a while ago and it wont let me back in or host again
it says my game is still up
and that was a loooooooooong time ago
if you can somehow cancel my game for me.... the name is "TwitchTv RA_SkippyD"
i host all the time if you could help with this issue would greatly appreciate it
hey guys is there a way to disable wheel menu for throwables?
@warped kayak unbind them or bind to key that are you not using 😃
every single time i open the game in the past weeks, i need to equip couple of my clothes, WTF IS THIS GAME ?
and im stuck here
unsure what that number means, but figured it may be useful
I was dropped from a game and couldn't reconnect
Yeah, that's the server ID
well hopefully it's useful
This will run PUBG
Processador AMD Ryzen™ 3 2200G
Familia de Processador AMD Ryzen 3
Velocidade Processador 3.5 GHz
Arquitetura do Processado AMDRyzen™ 3 2200G 4-Core processor
Nº de núcleos Quad Core
RAM8 GB
Tipo de ArmazenamentoHDD
Armazenamento1 TB HDD
Tipo de Placa GráficaRadeon RX
Memória GDDRDDR
It is above the minimum specs for the CPU side, but im not certain about that GPU portion.
You can always try, but im reasonably sure the integrated gpu on that chip is below minimum specs and results may be less than ideal
i think i saw it go 60 or 70
the Ryzen 2200U, the mobile variant runs it just about okay
how do i change my Region on the PC version? every game i play im stuck in EU or Asia region and noone else speaks english
i just want to play on NA
that is autistic
should still have the option to choose if you want to play in your region
it does choose the best server (pingwise)
@regal tangle See the latest tweet in #📝│patch-notes
So replays record even after your death, but you can't report someone after the point where you die? I think it's even more convincing when you see them cheat and kill someone and report that, rather than the false-positive salty reports people make when they get killed.
@dense patrol If you report someone while spectating them, a recording of said person will be sent along with your report automatically.
but just one minute before and after the report point, yes? @stone heart
i watched the guy who got me until he died and he was able to kill 2 or 3 others with cheats, and im not certain the recording will include that
@dense patrol A minute before and after the point you report them at
Exactly what the report window says
The window is based on the timestamp of when you click to report.
Right. But if you spec them after you die, for longer than a minute, that is prevented from being included in the recording.
i would presume so
Unfortunate.
but if you report them doing it to you then that is enough
you can also report using the replay too
I almost always report using replay, but the same limitation is in effect there.
The replay stops recording after you die anyway
It doesn't though.
The change occured within the last update or so
I was pleased until I realized it had this limitation.
It is cool that you can watch the replay of your friends winning if you die early though.
But I hope the devs update the Report functionality to extend the entire duration of the replay.
Because I stand by my point that people are more likely to false-positive report when someone kills them, as opposed to seeing them do it to someone else.
It would be too much footage to sift through
a 2 minute window allows them to review what was being reported at the time it needed reporting.
My problem was not resolved with this website : https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/ Any suggestion ?
Hi Players, The steps below list the most common fixes with known errors, bugs, and general weirdness. Before trying any of these please check for any announcements regarding ongoing issues on the PUBG Help Twitter and take a look at the Known Issues List 1. Try turning it of...
I don't mean extending it beyond a 2 minute recording. I mean being able to start the recording after you die, since the replay now [extends past that] anyway.
If the replay does it already, then what stops you going to the replay after the game to file the report?
once past the point you die in the replay, the Report button disappears
from the screen, yes
but if you hit tab you bring up the players
right click the palyer name and the report button appears.
@marsh glen What was the problem you were trying to resolve?
@dense patrol Np. took me a while to realise that too
oh, unfortunately again, the right-click functionality doesn't work either, post-death
well, i hope it's something that you guys can suggest be implemented. or I guess i can find the appropriate place to do that as well.
I'll ask about that
@celest panther [25] Battleye data corrupted
This glitch..
Where can i report_
Ammo glitch
And you can see peoples shadow from second floor if you\re under them in a building.
sooo... the counter for the weekly crate just jumped from 4 to 0 instead of 5 after my last macth? is that a thing that will fix itself?
@warped lark Did you update your NVIDIA drivers by any chance? If so, that's what's causing the shadow issue.
and now after another top 15 its at 1 again... come on 😂
Possibly a bug, report it on the forums @half latch
👍 will do
!forums
Link to the forums: http://forums.playbattlegrounds.com
nice thanks
Hello guys, costum
hello, custom games war mode matches are having troubles with starting the game when the teams/players are all there
one in every 3 games cant start the game
Can you tell me what's going on? My game crashed and I could not go in, because of this error @halcyon spruce
@serene rivet Its been reported to the team for investigation
how do i get my ping lower ?
Anyone else having "fail to authenticate from external provider"?
si
Go to steam then go to "go offline" and then "go online" you should be good with that.
@gleaming vector
Your server is chosen automatically now.
why is thyat
its one of the new things introduced in patch #22. its supposed to select the best possible server for you
I have to leave every 2nd match because of 100 ping, so if this is the best possible server for me rip, the other rounds I’m playing against who can shoot around the corner or through a rock
and everytime I do “Verify Integrity of Game Files” there is one missing file
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
@sour ferry Please read https://twitter.com/PUBG_help/status/1049233523381624832
Chances are that you might be being placed out of region mistakenly.
Anyone know how to get "M416 - Full autumn" skin?
They released to streamers in china to give away to their viewers, only 820 got given away @blissful zenith
I have one, i recommend it if you can find someone to give you a code edit: to clarify i dont have a code to give, i have already used it
at your own risk
i see that you really needed help hence why youre posting that here. /s
@viral monolith If you don't need help, please dont post here.
what do you mean my dud doesnt mean you probably didnt get help that every one isnt
scroll up "my dud"
i got help plenty of times and i also help people
👏
if you dont like it leave it
that's my business "my dud"
If you don't need help, please dont post here.
yup now stfu kid i mean "my dud"
yup
idk why you call me kid you dont know me i can be 50 ore i can be 6 you have no clue
from what i know you can be a rapist but i dont say it because i dont know you personally

bet if you used mobile network/hotspot to test it would work
no, it's just the game broken, it's a infinite loop, when you go to task manager it's says not responding,
care to give it a try atleast? mostly network related when stuck on that screen
im not "always" getting it, but it happens 3-4 times per day
my friend get it too, and he got 1gbp
no solution for this, i start getting it when the 1.0 got released, and 7 months that's i have played in the early access the game was pretty stable for me,
im just saying try using mobile data network whether tethering or hotspot.
@warm star I think you get stuck on that screen when your connection doesn't reach the server. Which could mean that somewhere on the way to the server, the connection gets interupted. I don't know the IP for the lobby servers, but you could do a tracert if you find out. To see if that is what's happening.
i will do, thanks @stone heart
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
@zealous rain
i know but hes like next level hacking
still have no clue how to report him directly to a staff cuz he has so good ass hacks and they need an intense investigation on him
I dont know if this is the right channel but Is anyone else having issues with the new pubg update on their Phone? It keeps crashing for me after 2 minutes...
Not the mobile discord
Literally unplayable
LMAO I just saw that
bro my server is not right i get 84 ping when the server is in my county im in the Oregon one
175 right now
@viral monolith Please read -> https://twitter.com/PUBG_help/status/1049233523381624832
Hello community. Any chance I can get help with a packet loss situation?
can some one help me i normaly get 110-130fps and some times i do and now im getion 30-70fps
Is there a mod around that can help me get a friend unbanned?
Mods aren't PUBG or BattlEye employees, all they can do is link you to support. @unreal kestrel
unbanned from the game or from this discord server?
This discor server
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
Simple copy paste from main chat...
Hello there! Been quite some time since I've been on this Discord and I had a little bit of a question. I used to previously owned a computer in which I used to play pubg at home and after selling it quite some time ago I had found the opportunity to be able to go to a lan Center nearby offering the ability to play pubg on their machines. With the high chance of me being unable to sign out of the account they have on their machine and sign into mine, I'm a bit curious on how I would be able to sign in to my account to play pubg while it's installed on their machine. I can provide steam receipt information if necessary to prove I own a genuine copy.
@split latch the only way you can play on your account is if you login via steam on the computer, if you cant do that then you wont be able to play on your account
do you have a clear explenation of the new ranking system? I don’t get it, my rating is getting worse after each game even if I make kills an get to top 10...
do I really have to camp in house or laying in a bush to get a higher rating? because thats what I see in the last games
if you constantly get top 10, you wont see your ratings getting worse
yesterday I played 8 games in squad, 5 times top 10, went down from platinium to gold
one reason i can think of is that you die super early in between those top 10 matches
I don’t know if this rating system is good for pubg, people are more motivated to hide and camp
well unless the game is called PUBG Deathmatch, then its proper to have this ratings
reward those who survive the longest
yes without seeing a single person until the end
cant judge how others play the game. thats how they get ranking. thats how they survive and even win
the aim of a battleroyale is to win no matter what way you do it
if you are a hardcore fragger that hotdrops and get 9 kills per game and die with bad placement, you really shouldnt be caring about ranks
and I won’t care I was just curious
i see. now you know 
help
Anyone else experience an issue while trying to update pubg? Getting an error that says something about lacking file permissions?
@dreamy temple Right click on your PUBG installation folder, click Properties and uncheck 'Read-only', then click 'Apply', then select 'Apply changes to this folder, subfolders and files' and press OK.
Did that, didn't work. I'm trying a reinstall now.
Reinstalled, same problem.
Run steam as administrator
see if that helps.
it sounds like steam hasnt got permissions to write the data
Tried that too
I'm doing the basic troubleshooting steps on steam, I'll let you know if something works.
Anyone having fps issues after patch?
I have also lost about 40 fps after patch - how come?
are you guys having initializing problem SEA ?
yeah
u guys dropped 40 fps after patch or no?
its stutturing
fps drop can't say anything since it fluctuates too much
we need a benchmark for pubg
running around 90 fps up until this patch. hovering around 50 now
thats a wider spectrum eh?
after patch my pc started to catch some hiccups and lag at more populated places
also my sound doesn't work well, but that might be hardware issue
yo how do i report a full team of cheaters because ur server select gives so nice asian servers 👌 :
the horror of playing in asian servers
Can someone help me?
It's sometimes said initiallizing
and stuck at there for a long time
Are you able to use a wireless hotspot and try to reconnect to the game?
Just checking to see if its a local connection issue. Some people have reported that they can connect fine on the hotspot but not on their main line (which usually suggests a problem with the internet connection)
Same, I'm also stuck on initializing after the 70 mb update
But i'm using wifi and already test using LAN and still the same
I even check the connection if it was my internet problem or not
But the result it wasn't from my internet
@celest panther
@jagged meadow So you tested it using the same internet connection twice. I suggested the hotspot because it is a DIFFERENT connection
I recommend giving that a go to see if it works
if it does, you know the problem is connection related
I'm having the same issue with connecting. Taking too long.
same issue here... minimum 2min to come back to the team lobby
each game even game restarted
Steam issue @placid basalt, try restarting steam and trying again
it worked thank you @idle tree
anyfix to the 100ping servers?
I had to reinstall the game on another drive to fix the locked file content issue.
Now it's telling me I have to update to 4.8.7 from 4.8.8. How do I do that?
If it allows you to search and play matches, ignore the message because it’s fine @dreamy temple
I have a hypothesis in regards to the ping based match making system and why it's not putting players into the correct region. I think it may be partly caused by a spike in latency which could be caused by any number of reasons wifi probably being one of the main culprits. I was then thinking that maybe the client is looking at current ping in present time, but what if the client made a trend of the ping for an X amount of time prior to sending that variable to whatever function decides what X server is best for X client.
Its already being looked at @wintry matrix
But that is a theory that has been put forward too.
Im stuttering more and getting wors FPS every patch
Hey just wondering but is anyone else experiencing the bug where you can't move attachments and guns
you can only right click the guns in and out of slots but not drag them
is the game getting stuck in Initializing for anyone else?
It's stuck there for like 3 minutes, then it finally lets me into the lobby and then it won't connect to a match
@slate cypress ya my game takes too much time at initialzing but i get a match! Just the problem is that it takes too much time at initialzing!
This is happening after the recent pat h
Patch*
Hello, i have a bug that's repeatable. If i ads while my mouse is moving my aimer will flick approximately 90* to the left. if i ads with my mouse stationary then it will ads like normal. where can i submit this bug?
what is that "global pubg account" thing that's not working when linking a twitch account?
Link to the forums: http://forums.playbattlegrounds.com
when they are going to fix the matchmaking and high ping issue ?
@midnight rose go to task manager and end all razer services
Can a mod here change my name to ItsRyanV02? Getting kinda tired of having to dm my ign to everyone everytime i wanna play haha
Done
@unique pecan so i used to have razer software, but now i use Logitech gear and have the G-hub program, that might be it?
HET MODS!!!! CAN SOMEONE TALK TO THIS GUY??? RattleDattle#4856 HE WONT LEVE ME ALONE. HE WANTS TO KNO WHY HE WAS BANISHED AND THINKS U BANED THE WRONG PERSON. PLEASE GET HIM OF MY BACK
😂

Also who baned him 😂
Block him, move on.

can you Dm me the email address and browser you used, i'll forward it for you
sure
same here @coarse junco want me to DM you as well?
yep
why can people see me trough gras like its nothing? 1m between echother and i cannot see them at all
@obsidian bolt most peeople use low gfx settings that makes the grass not render past 75m or so
Grass renders the same distance for all players, regardless of graphical setting
@obsidian bolt put foilage and view distance very low!
people are playing like a pussy these days after ranking showed up
is the connectivity issue solved for SEA players?
PTS will never let me load into a map, I even waited 30 minutes, does anyone know why?
i already have that
right now can you still play sanok or any map just by itself or do you have to pick quick join
did anybody else saw that you can see the shadows on the ground floor of the people that are on top floor ?
@fierce badger thats a known issue with nvidia's latest driver. you can roll back from the update to fix the shadow bug.
Is there an invite link for this server?
does the new nvidia driver fix the shadows?
Noope
damm
Latest one was the one which broke the shadows in the first place. So unless there’s a new-new one that’s just launched lol
oh lol they jsut made one
They posted it over on reddit yet, or their forums?
In that case - no documentation had been posted yet about the latest driver as it just launched, they’ll post about the launches on appropriate sites shortly and release what was fixed etc. in this version. But seeing how it’s a small version bump, it’s probably some minor changes
ok well thanks
Okay, documentation does say it has been fixed with this release @hexed stone, just had a peep.
ok cool
can a mod here please change my name to “d4nk_d4niel”? it’s because i’m dank
when we'll get new map
and when we'll be able to pick more 'map queues' than all or one
Snow map will be when they are ready to release it
more queues = longer wait times. I expect the current system is a compromise based on the current matchmaking system.
There should be a radio box choice, combine 2 maps and ignore one.
I expect the system as it is now allows for queues that have lower player counts to get priority players given to them
it also removes the whole "i checked 2 maps, but 90% are map x instead of map y"
This way if you want random you get random, if you want specific you get specific
I have given similar feedback to the dev team regarding map selection. It's a system that we're going to continue to improve and change as we add more maps.
i need link of this sever, anyone can help me
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
tks man ❤
ok please disregard what i said earlier, i want my nickname changed to"d4nk_d4niel" because that's my ign
but i'm also dank
online moderator can help you in that matter
done
thank you sir
does pubg not support 1728X1080?
ty i just managed to get it working witthout fullscreen windowed
having some trouble with hitbox at the watchtower just west of quarry
Any info on whether or not today's NVidia driver fixes the shadow stuff?
can i get my nickname changed to Vretox (EU-FPP)
@twilit herald it has been fixed
@celest panther Can i get my name changed to Vretox (EU-FPP)
is there a way to turn off the nade wheel? it is really bad and annoying im used different
you can rebind it
hej mr Adam
battleping.com my friend for use can get a ban?
he is much ping bad connection
Hello Guys, i have a question, if i play one man squad or 3 man squad do i get more RP´s then playing normal 4 man squads?
Hi there. After 10 mins of playing a game I get an error message saying battleye corrupted data and it won't let me rejoin the game. If I leave the game I can then start a new one. I have tried reinstalling the game fully and also re installing battleye
Is this a known issue?
Do you know how to add recent teammates on pc/steam?
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
@analog tree pubg.op.gg
@analog tree For some reason they order from the bottom up, so check in the middle column
WHY IS THERE so much d-sync
@celest panther Hi! 👋 Do you know when the RTX 2080 Ti will be fully supported? Because I heard some people saying that it can't render the game that well, because it's not optimized for it. Is that true?
It will render the game fine, faster than the previous generation
But the DLSS benefit wont be active until PUBG gets the patch that adds support, of which there is no date i know of yet
Regardless of whether or not a game supports the new features in the RTX card, the 20 series cards are still more powerful than their 10 series counterparts
@whole saddle Does that help?
@celest panther Ah, thanks! So I can buy the card, and get higher FPS then with a GTX 1050 Ti?
Were you seriously suggesting that a 2080 Ti would perform worse than a 1050 Ti?
lol
1050ti is mid-low range really. 2080ti is just bawling high-end. Like quadruple the frames, maybe more with the newer card
feelsbadman
@celest panther no, my question was if it was worth buying it, since maybe, i dont know, the game was fully supported yes or no
but, i already know it, thanks
noticed that the item spawns on the mats of Sahmee sometimes keep the player from getting the items
Its been reported to the team
202ms ping, uWu
i've got some 370 ping games today
10-30ms masterrace
Is the mirmar servers down today?
It seems like I can never find one
@gleaming vector @celest panther @coarse junco
I have been trying for 1 hour
is there a problem lol
I was trying in duos solos and squads
@celest panther
tHANKS FOR THE HELP
Moderators have other things to do
And if it’s taking that long just play on a new map
Do people not bother reporting cheaters? I was in a match where these two guys are obviously teaming, and their pubg.op.gg data shows they've been doing this for weeks. They play duo together, and then in solo they finish 1st/2nd or 2nd/3rd.
It's also nuts that someone can have played over 150 games just this season, winning 10% of the time, but no one's bothered to report them. I'm watching the replay and the guy is zooming in and tracking people behind hills, rocks, and foliage.
you reported so youve done your part. they'll be served justice when its time
can someone tell me how the ranking system works. like what determines your rank
which would be great if in the meantime it didnt have such an adverse affect on my and others' gaming experience.
Guys I keep getting a bug where if I right click on the stuff of my inventory it drops the item instead of consuming it. It also causes me to not being able to loot by the inventory menu. It happens in almost every match, I tried dropping my equipments etc.
Reset your bindings, check any mouse software to ensure you have changed the right click bindings.
thanks
When you do find out, post in here listing your issue, your PC spec, and your in game settings.
IKR
PUBG stuck at "initializing".
Any solution?
Go to steam lib > right click pubg > properties > local game files > check intergrity of game files
how do i take a look inside of the plane?
can’t @frank niche
why does my character goes out of ADS when im in a battle
Either because you toggled ADS off, or let go of the ADS bind if you have it set to hold
or you performed an action that cancels ADS
@celest panther Hello pubg fondly we are playing. But game in airplane the sound uncomfortable We Drop chaser someone We are not Airplane sound hear We do not want sound the muscle and game my understanding Airplane sounds the settings closing Will he come
Hey guys i need help when i play a PUBG match my game just got crashed and drop me bakc to the menu and said this: [25] Battleye corrupted data. and its doing the same in every game i uninstalled the game today and reinstalled but its still the same problem can anyone help me?
yes i can
gimme a sec
steam lib > right click pubg > properties > local game files > browse local game files > TSLgame > binaries > win64 > BattlEye > delete folder contents
then go back to steam lib right click pubg > properties > local game files > check intergrity of game files
@clever hemlock delete folder contents like delete all files in battleye like: privacy, BECilent_x64 dlll, BeLauncher, BeService_x64, EULA, Install_Battleye, Uninstall_Battleye delete this all files?
@clever hemlock and how to check intergrity of files?
Steam -> Game Library -> PUBG -> Right Click -> Properties -> Local Files -> Verify @viral monolith
ok thanks
ye that
If I want to report a person but I don't have death cams or replays enabled for performance, how do I go about it? I have an nvidia shadowplay video of the incident and my friend verified on his replay, but I couldn't find an obvious place to submit a report. The link on the other report a player channel wasn't obvious - do I submit a ticket?
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
Ok, so i go to eu servers on the usual because it is kindof easier but then you guys added region lock and i cant go back to my na servers (i live in na and eu is now very laggy) Can i get some help on this
Your region is determined by your ping. Doesn't matter if you had selected another region previously.
but i usually get around 30 to 40 ping but now im getting 100 to 1000 ping, is this a totally different issue?
If that is happening it is likely due to being placed out of region due to lack of players in your own region
I get 100-120 ms to NA from the EU
Are you playing solo?
yes
It should be placing you in your home region then
@deft frost appreciate it, thanks!
does anyone know if Korean PUBG players who play through Kakao Daum can play with Steam players
@lost cloud I'm pretty sure they can
I wouldn’t see a reason to segment players based on the digital-store they buy it from
Is there any way of changing my in-game name at all?
Nope @viral monolith. There was a time specific name-change back when the sanhok pass was a thing, but that is long gone.
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
for discord?
for discord DM a mod
ಠ_ರ
So theres a bug wiht flashbang when spectating.
When the player you are spectating get flash but not fully entire screen stays blurred no matter who you spectate.
To fix if you must spectate someone whos getting fully flashed.
yeah ive seen that
does anyone know how to set voice to regional? keep getting duo's with people i cant communicate with or is that just the way it is?
Like to team only? @lament tide
Which of the Aio cooler brands are the most reliable? I’m in the process of building and can’t decide between NZXT and Corsair.I just want one that will never leak
@severe condor yes, 3 mathches so far and havent been able to communicate with team
do you mean pressing like ctrl+y .... or ctrl+t
its a language issue
oh idk then sorry
you cant do any about that but i think they are trying to fix that
ahh ok, thanks
Anyone else getting some game wrecking lag?
it happens time to time
for a while it used to take me forever to even be able to see( meaning i would be in the plane, able to move just not see) but I would say they've fixed pretty well
how do i inivite someone to server?
are you talking about a custom game?
@tender beacon cmon back i love u
Tf
this is not a place for you to get subscribers, this is for PUBG bugs and errors
you cant @winter dagger
So if I am from Asia and someone from SA invites me how does it work?
@quartz coral
it chooses a server based on both of your pings with the aim of having a server in the middle between both of you @winter dagger
OK thanks
why XD
i also had that and another funny glicth
if you wanna report someone in this discord what should i do ?
dm a mod preferably
@warm star Send me a message with the details.
is there any way to test if my sound setup is bonkers?
Bonkers in what context?
i've got a feeling that audio cues come from wrong places, which decreases my already meagre skills even further
do i look like i have any idea
i have not changed anything in either game, drivers or windows
i am curious if there's any guideline for this
i really don't know how to check that
or where
is there some manual on that?
@flint dome Try listening to this video. https://www.youtube.com/watch?v=IUDTlvagjJA It should help you hear correctly.. As the video progresses, the narrator explains where they are with the sound as it happens
You'll need headphones for this to work. Make sure there is no noise around, close your eyes, turn the volume up a little bit, hold and press headphone on yo...
Im not sure what audio issues you are having then. Could you explain in detail?
I quite often hear close footsteps and gunshots from wrong directions, and in case of footsteps, sometimes none at all
What headphones do you use?
Are dedicated servers coming soon?
nothing official announced. we know nothing about that exe
👀
when you guys gonna fix the crappy crash thing in this game ?
@viral monolith No
Do you know why it's in PUBG's install directory?
Tell us 
Dont you mean "Earth"?
yes pls explain the local server file
is it something we can expect in an upcoming update? 
@weary warren "Tell us" === Tellus, latin for "the earth"
how poetic
$tellus = “The Earth”;
if ($tellus == “The Earth”){
echo .$tellus. “quod planus”;
} else {
echo “Hoc Est quentiam”;
}
Now do it in py
me dunno dat py syntax fam
But a good 5 minutes of reading, maybe i could wrap my head around it
too lazy to tho
Can someone change my name to nSBones
oh
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
anyone else facing the weird drag and drop issue?
the item icons just move across the screen in a different manner
with a smaller distance multiplier
i ve tried fixing dpi settings, run as admin, verify cache, reinstall
nothing seems to work
@snow quest
ive seen it happen with the new anticheat enabled
that's correct @snow quest
you on 4k?
no, i use a 1080p screen
what res
1080 itself
1920x1080
tried reducing and increasing the res back again
didnt work with any res
tried windowed mode too
in Windows Settings > Display is your Scale and Layout at 100% or something else?
it's set to 125%
but that destroys my whole pc using experience
but I think we only had reports from 4k users previously
so if you could test it and let me know that would be great
ok awesome, that is your workaround for now, we have already reported this bug so i'll forward this new information on and hopefully we can get it fixed 🤞
thanks for your help!

can we update our GPU drivers already??
or do we still going to have the shadow problem
I read somewhere that nvidia released something that might have solved it, but i didnt see confirmation
oof okeoke,
I updated to the latest ones and don't have any problems.
👍 yeah just going to try it
i still have issues with them
Whats the version number of the new one?
416.34 ^
416.34 indeed




