im getting fail to authenticate from external provider
#🤝│community-troubleshooting
dapper plover
viral monolith
So does anyone else immediately crash when they load into Erangel on Xbox? My friend always crashes every time he gets on that map but is always fine on Miramar.
bronze yew
can a gtx 1060 3gb run pubg?
tough harbor
very much so
bronze yew
would it be better than a 1050 ti tho?
tough harbor
yes, it is in general better than 1050ti
idle dagger
regal vaporBOT
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
buoyant oracle
coarse junco
@buoyant oracle have you tried installing windows updates (if any available) and rebooting your pc?
coarse junco
it will cause issues...
torpid panther
Hi how do u walk?
celest panther
Default key is ctrl
celest panther
!pubgm
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
celest panther
Unknown, this discord is nothing to do with the mobile game. You will need to find and join the mobile discord.
rough meadow
how can i talk to an admin?
basically everytime i try to join into a game or leave the game that i was just in, it takes forever for me to load back into the lobby and then has a connection error
buoyant oracle
steam down rly game offline
rough meadow
what?
restive fern
Why do i have problems with my fps ?
carmine wren
Ive been having a trouble playing pubg
everytime i try to play it it says failed to initialize steam
please if you know how to fix this pm me
still hamlet
server issues atm? getting rubberbanded everywhere with my teammate...
wind tundra
Is their an offical chinese pubg mobile discord?
willow flint
I'm curious about a FPS bug. Sometimes when you alt tab your frames get locked to like 45-50. Alt tab back out and in and your 140+ come back? Any reason why?
celest panther
@willow flint I've noticed things like that happening in games for years
viral monolith
I want pubg 0.6.0 beta apk
@willow flint @celest panther thats not bug at all
Thats is how its supposed to be
Why should you have GPU going 100% on a window that is not even focused
tranquil tree
@weary warren will you lift the trade restriction before 21th june ? Date when VALVE will lock all OPSKINS steam account . If not so all skins we deposit on OPSKINS will be lost..
celest panther
Who dares summon me?!
crimson jolt
celest panther
@viral monolith Specifically i beleive he is refering to the game remaining locked after the alt tab, rather than going back to normal. Sometimes ive noticed this happening and it has required antab out then back in to resolve it.
frozen stratus
viral monolith
hello, can I get banned for changing this in config? [/Script/Engine.RendererSettings]
r.DefaultFeature.Bloom=False
r.DefaultFeature.AmbientOcclusion=False
r.DefaultFeature.AmbientOcclusionStaticFraction=False
r.DefaultFeature.AutoExposure=False
r.DefaultFeature.MotionBlur=False
r.DepthOfFieldQuality=0
r.DepthOfField.MaxSize=0
r.SwitchGridShadow=0
[/Script/TslGame.TslEngine]
FrameRateCap=0
celest panther
Don't edit config files
viral monolith
wet smelt
When 0.6.0 update comes oficcialy in mobile
celest panther
You would need to ask in the right discord. This one is for PC/Xbox
exotic sky
Can sombody explain me why sometimes my charakter randomly canceles the ads mode when im standing in middle of the field moving around & shoting to enemies?
I dont mean pressing a button tbh 
tawny plaza
rubberbanding
celest zinc
celest panther
Closing as in crashing?
viral monolith
is it just me or when in fullscreen i cant change resolution
celest panther
do you have no options?
supple nacelle
Servers having a fit right now?
viral monolith
@celest panther no options. just blank
celest panther
do you have a ryzen chip?
celest panther
how are you even playing the game, let alone being able to crash?!
viral monolith
I get about 90fps
on medium settings
so idk what u mean
@celest panther odd, its showing again. thanks for trying :p
just to let u know, it uses the dedicated gpu not intel graphics 
celest panther
that MX130 is barely even worthy of the name GPU 😦
viral monolith
true but the cores help, as my desktop is a 2 core with a 950.
celest panther
8pm PST is the planned time
loud ether
i cant get into any games, normal and test servers
quiet ferry
did pug just go down
viral monolith
Are the servers down?
twilit ermine
Hi, the other day I got told by Adam and someone else of the community team that I re-install the game because of a Battle Eye error. The game worked FOR ONE DAY and now its having troubles again. The error says "BE Service not functioning properly"
willow flint
@celest panther You're correct in assuming with the alt tab. I've never encountered this with any other games. I'd simply play full screen windowed mode but there is such a FPS discrepancy between the two its not worth it. The difference used to be much less.
twilit ermine
@tribal flicker Please, help.
carmine mesa
ocean shard
@twilit ermine Are you using a genuine version of Windows?
ocean shard
@twilit ermine Which operating system are you running by the way?
twilit ermine
Windows 7 Ultimate x64
ocean shard
@twilit ermine just sending you a PM to check something
bold galleon
@ocean shard are servers down.
unique pilot
co nguoi viet k nhi?
ocean shard
@bold galleon Server maintenance at the moment 😃 See #📝│patch-notes
lean cape
Qual o discord do pubg br alguém sabe
viral monolith
the game crashes after the brand new update ;-;
sterile condor
How to get beta command
dull latch
GOD, whats with the freaking rubber-banding on the live servers!?
wut??
anyone else? iv got like a whole squad rubber-banding, enemies teleporting and all types of lag issues
CANNOT be only us 4 or this one game, Anyone else??
@ocean shard Any other reports of this??
ocean shard
@dull latch Which region are you playing on?
dull latch
NA
ocean shard
And you're from NA?
ocean shard
or playing in NA*
ocean shard
Are you on the same ISP by any chance? I'm not seeing any widespread reports of connection issues
What is your IGN?
dull latch
same name as discord ingame
okay, i will double check in a minute. Spectating my team, one left. lol
dull latch
Okay, i was gonna stop but ill do one...
one more*
@ocean shard Yeah, i switched over to duos and its still happening.. Way less now, but still happening. i notice it the most if i drive, or open a door and go into a room. Even noticed the airdrop plane skipping thru the air and the drop plane having small moments of it too
my connection is fine, upwards of 150mb/20mb respectively
novel lark
what do i do if it says "failed to install battleye service" when i start pubg?
nvm i got it i just validated steam files
frosty oar
anyone else stuck at "matchmaking" for solo fpp?
celest panther
Which region?
wild grove
i want to change my name on pubg
celest panther
Where are you matching from?
celest panther
@wild grove Not currently possible, however information is being collected regarding it (i keep trying to find the reddit post but it escapes me)
as soon as i find the post I will link it to you
@frosty oar Keep in mind that NA regiuon is off peak right now and depending on your ping that could be having an effect on your matchmaking
Low number of players combined with splitting them into ping grouping for matchmaking + map selection = longer queues.
frosty oar
makes sense. thanks
celest panther
@wild grove As promised! https://www.reddit.com/r/PUBATTLEGROUNDS/comments/8m45tk/your_thoughts_on_nickname_changes/
celest panther
Oh!
Im hoping a glitch and not the imminent death of your GPU
Try a file validation
tribal flicker
@dense fjord oh yea, that’s not supposed to happen anymore. Try loading into another game, and if it does it again. Please refer to our troubleshooting guide.
dense fjord
it's fine now
tribal flicker
Good to hear 👍
gentle hedge
is war mode on main servers right now or not
celest panther
Not yet
@gentle hedge
EVENT SCHEDULE
STARTS: June 14, 7pm PDT / June 15, 4am CEST / June 15, 11am KST
ENDS: June 17, 7pm PDT / June 18, 4am CEST / June 18, 11am KST
misty quarry
why give 3 time zones just give UTC
celest panther
Because the 3 given are most relevant
I can convert from CEST easily, most US residents can convert from PDT easily.
misty quarry
ok
strange steppe
is this a new horror map my team just joined xD
celest panther
Validate your game files
raw bane
@celest panther Isn't there a function that could do this automatically when you open the game??
strange steppe
@celest panther it was the whole grp xD
raw bane
@strange steppe Just put your screen brightness on full until they fix it.
viral monolith
Why does my game say failed to initialize steam its been doing this for 3 weeks
viral monolith
Just got a battleye error and my squad and I dced....
jagged thistle
Hello guys. I checked my frametime in PUBG using MSI Afterburner. Usualy I have 13ms, but it jumps to 40ms when I have an action in my game and to 80ms in a war mode. Does it mean that I need a better cpu? I have I3-8100, it has 4 core and works like an old I5-8500.
What frametime you have with CPU's like I5-8400/I7-8700?
My system is: I3-8100, GTX1060 with 3gb, 12 gb DDR4 with 2400 mhz, ssd EVO960
My settings: Anti-Aliassing: Ultra, Post-Processing: Medium, Other points: Low, Resolution:FHD
south stump
hey anyone have an issue where you start the game and it kills your internet connection?
haven't ever had this issue since launch, but now its doing it w/ pubg only and no other game
viral monolith
I am still getting this same bug
dreamy temple
Is there still that false banning issue going on?
dreamy temple
I came home from work banned today, I already put in an appeal. But I'm just like "Wtf?!"
viral monolith
Someone pls get me the link of this serve pls
white swan
Rubber banding like crazy today 36 ping
hasty abyss
Can we be allowed to post in event-lfg?
rain trellis
How to download beta version
ocean shard
@hasty abyss Sorry, that is fixed now
@rain trellis The new map? That is not online at the moment, Sanhok is coming to live servers on the 22nd for PC
@twilit ermine Can you check if you're still having this issue next time you play?
rough sun
cloud nova
my pubg aint loading up?
shut lynx
When will I be able to change my name for monies?
Or how do i rebuy the game to my main steam and remove the old one and throw in the trash?
worthy oak
tough harbor
name change is still under consideration. no promises made that it will come but atleast it was brought up publicly
tall gust
tough harbor
try tpp
tough harbor
yeah i understand. sadly there might just not be enough people that plays fpp.
thats why theyre updating the way map selection works
silver pike
im in sri lanka, should i choose asia server or south east
mild yew
south east
silver pike
tnx
twilit ermine
I played after the maintenance without problems. I'll let you know if I have any other error or if the problem shows up again
oh, wrong ping
@ocean shard
Sorry, @low hinge
celest panther
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
deep robin
thanks
viral monolith
I need help
celest panther
Whats up?
viral monolith
Hi people
stone minnow
Help! what happend to the NL-chat room 😢
supple nacelle
come on, admit it. loot is shit right now, hand guns everywhere.
revolvers no less worst gun in the game to find first.
celest panther
Random is random
tough harbor
im expecting the loot table spawn to be different when sanhok comes along. so thats probably in patch 15?
celest panther
That means it can be good or bad.
@tough harbor Im doubtful they will have changed it
The whole point of sanhok is chaos, so to suddenly change what made it work so well would be odd.
tough harbor
no i mean the loot in sanhok will transition to the other maps. to give the same feeling but idk about that
lucid gale
How to date will officially launched 0.6 version
tough harbor
will need to ask pubg mobile that. we (xbox and pc) dont know
mint urchin
Fortnite is better.
tough harbor
in certain aspect, they are
shut glen
@viral monolith Why PUBG don't have duo-fpp SA?
misty quarry
pubg not doing its 26.2mb update just froze on 0mb yet other games work
misty quarry
managed to get it to work steam is broken
tacit lotus
Why can't I buy crates in Test branch? It keeps saying that it's delayed. It never appears in my inventory.
misty quarry
shoots a guy i war mode that isnt tagged (ends up being a friendly ) please fix
white nymph
mild yew
idk
viral monolith
Hey, anyone having voice problems? crtl+t is not the issue. cannot hear or talk to anyone
devout narwhal
can you not purchase loot boxes on the test server anymore?
tacit lotus
I couldn't. It keeps saying that it's delayed.
tribal steppe
Why can't I talk in vc?
misty quarry
game crashing quite a bit in war mode
river cairn
Does anyone have a fix for the "Connection Failed" error? I'm unable to connect after downloading the recent update
calm yacht
@viral monolith you cannot use family sharing for pubg 😛
viral monolith
hoo ok ty
mossy oar
It's literally right there in the message lol
viral monolith
Has anyone figuered out how to fix this yet?
Been having this problem for a few weeks now and no one is helping.
fiery stream
@balmy arrow Me and a friend also just got Vac'ed for no reason
return of the random banning bug? I wish i was good enough to look like i hacked -.-
Holy shit, we just literally won a game too. Then next game died in south george and now banned
Yeah its actually really annoying -.-
wary rock
yup this just happened to me now
steep shale
fiery stream
Yep same error
sharp topaz
@balmy arrow Same here only i dindt win i ended in top3 and died next game said to me banned from steam...
fiery stream
As far as i know they are anti-cheat definition updates to keep hack producers on their toes. Been getting them for a while with no issues
sleek crow
what type? vac or game
dusky isle
Hard to tell, my Steam is set to German. The word "VAC" is not there, though.
sleek crow
Does anyone actually see the word "vac"?
dusky isle
"Excluded by a developer".
sleek crow
i mean honestly tho, minecraft is a better game anyways
lets queue some mc hg
lel
Were you guys playing the event or a normal queue?
honest jacinth
Need help! I quit out of PUBG, and realized that my steam account says 1 game ban on record. I dont understand why I was banned. Is this a bug? Please help.
unique relic
Hello
honest jacinth
@balmy arrow @sleek crow
Same thing happened to me!
It says I am game banned
@steep shale
Same error message for me
unique relic
the game crashed and I was banned.Why ?
honest jacinth
^^^
ruby forum
people seem to be banned left and rtight
dusky isle
I was playing on a custom server hosted by WackyJacky. But many people didn't and still got banned, so I doubt it had anything to do with it.
honest jacinth
I got banned after I quit. I was playing norm squads
ruby forum
unique relic
Why ı was banned permanent.I dont use cheat.Help me pls
uneven wolf
Pls this better be undone
We did nothing wrong to deserve this wtf
I just died and then poof
a notif saying I got banned
gilded merlin
Hey guys, same here. Also banned after a random game
uneven wolf
fuk
gilded merlin
starting to get sick of your shit, PUBG
things spawning in too late, ppl not being killable because some random hitbox being in the way, but not the other way round, and now this shit
autumn talon
@honest jacinth https://support.playbattlegrounds.com/hc/en-us/requests/new
i just sent one in too
sleek crow
Guys, im playing pubg, lets see if ill get banned
autumn talon
don't do it...
enjoy the possibility of maybe playing
and not the reality of a random ban
tough harbor
battleye problematic again?
limber spear
My two good friends just got banned but they are not cheating, what is going on?
north onyx
It's happened to a lot of people
sonic spruce
Good evening, i've just been banned out of the blue. I can only presume its a game bug as I've never cheated!
scenic oak
Guys i got banned and so did my friend. We have sent a ticket but we don't know how long it will take. is there anything else we can do?
gilded merlin
@scenic oak sorry to say, but the only thing you can do, is play a different game..
sleek crow
are they vac bans?
gilded merlin
ppl getting banned left right and center
sleek crow
event or normal queue?
gilded merlin
pretty much everyone who's playing right now
scenic oak
Whats a VAC?
limber spear
normal
sonic spruce
i was in the event
dusky isle
They still show up on the Steam profile, which angers me the most about this. 😠
gilded merlin
right there with you, @dusky isle
tough harbor
probably another glitch from battleye system?
tribal flicker
This is not what this channel is used for if you think you have been wrongly ban, submit an appeal. This is not for complaints.
dreamy temple
I got banned just the other day. Submitted an appeal. Basically told to kick rocks.
gilded merlin
@tribal flicker your forums, your subreddit and your discord is full with that shit
scenic oak
Sorry Adam, I just wanted to know what to do and what was going on. I wanted Help.
dusky isle
It says "Game help", though.
sonic spruce
same here
limber spear
@tribal flicker this is an issue not a real ban
sonic spruce
I've submitted a ticket but wanted to see what's going on. Hence the post
dreamy temple
@balmy arrow I feel you man.
north onyx
I think something happened, and there was a mass accidental bans again
hushed grove
Randomly banned on my cousins $400 steam account wtf I dont cheat!!
north onyx
It'll probably be resolved in a couple of days
sleek crow
they are just salty that we are trying to diagnose issues faster than their dev team will
north onyx
It wont be something permanent
It's obvious there is a problem, but as Adam said this isn't the place to complain about bans etc.
It's more than likely something like that happened a week or so ago
sleek crow
i was just asking what people were doing when they got banned
north onyx
Where innocent players got banned
tribal flicker
!appeal
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
gilded merlin
@north onyx this was just the last AntiCheat patch
tribal flicker
if you were wrongfully banned, submit a ticket here.
gilded merlin
that made it into the game 1 hour ago
tribal flicker
There is nothing more to say about it, if there is an announcement keep an eye on #📯│general-announcements #📝│patch-notes
autumn talon
that Zendesk inbox is going to implode
paper cedar
my friend is randomly banned from pubg a fe w minutes ago ????? wtf ????
tribal flicker
I reminded him of the discord's rules 3 times and he didn't want to listen.
¯_(ツ)_/¯
Submit an appeal if you think you have been wrongfully banned. But we don't discuss bans here.
latent jetty
Yo
help
can someone help
i just got "Steam banned" after i reset my pc
....
I did
how long do thoes take
those*
how long do they take
scenic oak
Apparently like 5 days
sonic spruce
5 days???
latent jetty
I legit just got a new pc and i had a driver pdate so i had to reset my pc and when i came back BANNED
dreamy temple
I got my appeal back the next day, but they didn't do anything. Didn't even tell me why. Was pretty angry.
hushed grove
where do i submit ticket my $400 account got banned
gilded merlin
pretty much everyone got banned 😄
misty fulcrum
Banned here
elfin temple
yep
latent jetty
they will reverse it
elfin temple
Lagged and restarted to get banned.
scenic oak
It seems to be quite recent so better to just wait it out for the time being. will take at least an hour or two for them to catch on to there being an issue
dusky isle
I was a good boy and used the "appeal" form linked by Adam. Should it give any feedback when submitted? I just got redirected to the generic landing page of the support section.
tribal flicker
@dusky isle You need to click submit a ticket at the top of the page.
Oh wait, you already submitted
dusky isle
Yep. 🙂
tribal flicker
If you submitted, it is automatically sent to the CS team. I am not sure if they changed the redirect or not.
dusky isle
I was suprised it didn't say "Submitted" or anything, wondering if it worked.
Oh, okay. Thanks!
north onyx
I think if you get unbanned it goes from your steam profile
tribal flicker
Well, I did remind them of the rules a bunch and they didnt listen.
dusky isle
@stoic citrus It happened to a lot of us. Waiting should do the trick. Same happened last week and it got reverted after a while.
dusky isle
This is the real Battle Royale right here. 😄
tough harbor
anticheat*
celest panther
For now, please be patient while it is looked into
tough harbor
sure
dusky isle
The last unbanned player will get a Chicken Dinner.
autumn talon
haha Mjeno
latent jetty
lol
tough harbor
lets spam the discord while they deal with this stuff
hushed grove
can anyone send me direct link to file ban ticket or what ever
iron blade
me and @viral monolith just got banned after are car rolled at the end of a match, we died, then both got steam banned. So is everyone having an issue with this?
tough harbor
lets all say, broken game. thats gonna get some attention and good use
dusky isle
Nah, let's not spam the channel. They're aware of the problem now. I'm off, guys!
spare light
thx for the ban. that 1 kill in 5 games surely would've been suspicous
low vine
I've just been banned and I dunno what i did wrong didnt even get a kill in that last game
spare light
my treammate got zero kills in 10 games, we got simultaneously banned. we so special
low vine
PUBG decided were all too shit to play since we got no kills 😂
clear monolith
Hey guys , any one got bann for no reason in the last ~30 min ?
latent jetty
yes
low vine
yep bout 2 min ago#
clear monolith
there is some one who can solve it ?
spare light
No I was banned with a reason. 0.25 k/d just asks for a ban
clear monolith
so i should have to write to the reddit and have to send a ticket?
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
north onyx
oh doesn't work for us 😭
oh it does
Just a little slow
Submit a ticket to there
no need to do reddit
dreamy temple
What do we do if we already submitted an appeal and got denied?
low vine
guess ill have to play COD instead
north onyx
Depends if you were banned for legitimate reasons or not
iron blade
Now, imagine if this only happened just to you, for some crazy reason, and everyone in here was calling you a liar. Try that one for size.
And you appeal, and they say, in reply, "No, our bans are all reviewed, and won't be overturned."
celest panther
Lets stick to the rules here.
Discussing bans, or the appeals process is something we don't do
Whatever is happening right now is being looked into
low vine
I was gunna have a pubg gaming sesh
dull latch
soooo
dull latch
ayone else ust got a banned from steam thingy?
low vine
yep
celest panther
Once information is avaliable, then an announcement can be made
low vine
yep
hushed grove
Is it safe to play?
clever birch
guys i jus logged in and it says I am banned from steam. honestly not a cheater. what do i do???
knotty reef
It's happenin to everyone, @clever birch
clever birch
I know man WTF
hushed grove
I bought another pubg account after i was banned thinking it was software i had running in background then i read the fourms and feel dumb
clever birch
Why me though? How do I get unbanned??
hushed grove
should i risk getting banned again
knotty reef
Its just an accidental thing, they'll fix it
clever birch
I hope so bro
viral monolith
my buddy shabanger got fucced with a game ban for no reason
clever birch
Has he sorted it????
viral monolith
no he just submitted a ticket
clever birch
Yeah same......
low vine
yh everyones getting banned again just for playing the game
distant surge
@celest panther so its a glitch or something wrong with the anticheat system?
gloomy spruce
i got banned for unknown resons just now
distant surge
almost every one got banned wtf
sharp bear
me2
sharp flame
WTF me 2
celest panther
Not sure whats happening yet, but whatever has happened is being looked into.
low vine
the cheat systems done this before
distant surge
if i was hacking i wont mind it its sort of justice but getting banned for just refrishing the lobby without using hacks thats annoying af
civic mist
yup
clear monolith
main point , i never cheat , but got bann , and whoever is just cheat dont geat anything
same man @sharp flame
sharp flame
LOL
distant surge
yes that thing exactly to all of us
sharp flame
hahahaha
wheat maple
Ah, fucking nice, just a fucking topping on the cake, shitty ass game
gloomy spruce
scenic herald
How do i deal with a PUBG permanent ban that i feel is wrongly applied?
low vine
trust
gusty plume
just got banned too lol
scenic herald
i just got the same thing
celest panther
For now, please wait while this is looked into
gusty plume
out of nowhere
distant surge
submit a ticket
scenic herald
out of no where
celest panther
@wheat maple I get you are annoyed, but there is no need to be like that
We are aware of the issue and it is being looked into
distant surge
@celest panther submitting tickets help right>?
celest panther
for the time being please be patient
tulip elbow
what just happend?
scenic herald
gloomy spruce
@celest panther am i gonna get my account back?
celest panther
If it was a false ban, then yes
tulip elbow
??
low vine
@celest panther mans can't be patient when he should be on PUBG
sharp bear
this is th problem
gloomy spruce
@celest panther i never used hack i even suck at the game so i am good
gusty plume
so just a question, will false bans get lifted automaticaly, or do i need to write a ticket?
celest panther
They will be lifted automatically
gusty plume
k, ty
tulip elbow
ok
sharp bear
hacker attack??
celest panther
Doubtful
wheat maple
@celest panther I wouldnt be, if it was just one issue, but servers are lagging constantly, loot loads up 5 minutes after you land, and much more bugs, and now free bans! nice... this game should be free to play, it havent passed beta..
distant surge
@celest panther umm i guess if you want to make it easier close the posting here for a period and post a mod message that it will be fixed soon and if its false ban we will get our accounts back
just saying no orders xD
celest panther
That would make things worse
At least those who come here can speak and be heard. "Closing the gates" sends the wrong message
hollow karma
Ehyo guys. Soo. I was going to patch PUBG and it wont let me
"Missing File Privileges"
Any clue?
celest panther
Sounds like a steam issue to me
hollow karma
Never happened before with any other game
celest panther
Try running steam with admin, see if it solves it
distant surge
oh right .. then thank you for your listining you us 😄
hollow karma
Alright
scenic herald
sooo we just have to wait for PUBG ban to be lifted then?
celest panther
Correct
Any bans that were falsely given will be automatically lifted when the issue is resolved
scenic herald
seems to have affected a bunch of us
hollow karma
What happened with these bans?
scenic herald
idk i just randomly 5 min ago got a notice i was banned, for no reason lol
celest panther
Unsure right now, I'll start letting people know when I know more.
distant surge
guess they applying a new anti cheat and there was a bug in it and things gone wrong
hollow karma
Yeah i'm pretty decided on what to do now then
sharp bear
what if i was falsely banned and my account doesnt get unbanned?
sterile creek
Approximately how long should we wait before deleting this game?
celest panther
@sharp bear Then in that case you would raise a ticket
sharp bear
kk
hollow karma
I mean i'm refunding right now but my reasons are very different, be patient guys they usually sort that fast
when it affects a large portion
of players
viral monolith
wheat maple
@sterile creek as soon as you get a refund
dark grotto
Its will be be fixed until tomorrow, i have tournament ;/
celest panther
I can't tell you yet
dark grotto
monkaS
celest panther
I personally hope it will be resolved in tonight.
distant surge
i hope the game live and get its ppl back after the new map cuz the matchmaking takes long sometimes
hollow karma
Wait holy shit.
Steam's telling me it can't refund me
'cause i got it from a referral link
(yes im 1 hours in out of the 2)
(and it's not been 14 days)
distant surge
lmao
celest panther
I wasn't aware that was something that could happen
distant surge
a reason to play fortnite until it get fixed x d
low vine
the worst thing for me is now i have a criminal record on my steam account will that disappear when I get unbanned?
hollow karma
Hope they fix that shit
celest panther
@honest jacinth Absolutely
honest jacinth
youll see it
celest panther
It is being looked into right now
coarse junco
I'm sure takarii banned everyone, so it's him to blame
viral monolith
celest panther
coarse junco
It's being looked into it and once the bans are removed, the notice on your profile will get removed too
knotty reef
Shots fired
hollow karma
Alright refund requested, go to hell xsolla
coarse junco
Diddn do nuffin this time @tribal flicker
hollow karma
clear monolith
i really hope the issue will be solved really soon
but in thihat case @celest panther i also have to write a ticket , and a reddit post?
celest panther
I expect it will be resolved as soon as the cause is identified
clear monolith
or just have to be patient ?
celest panther
@clear monolith Not in this instance, not yet.
If the issue is resolved and you are still banned then a ticket at that stage is the right move.
surreal crane
why did i ban the ban without cheating ???
clear monolith
can ypu help me a bit about it ? i mean where i should have to write a ticket?
dusky isle
@coarse junco The ban on my profile will be removed as well? Phew, that's great news.
celest panther
@surreal crane Looks like false bans are being issued. It is being looked into.
cinder pollen
what's happen with ban ?
celest panther
Unsure at this moment, it is being looked into.
clear monolith
@celest panther can you send me a link where can i write a ticket? pls
neat shadow
lol im banned aswell
celest panther
!appeal
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
cinder pollen
ticket out
clear monolith
thanks
cinder pollen
so many ticket send
surreal crane
@celest panther I did not use any tricks
coarse junco
i don't think spaming tickets will help more or faster
cinder pollen
no spam but i can't send one
celest panther
No need to send tickets right now
Only if the ban isnt lifted after the issue is resolved.
gloomy spruce
i made a ticket before i ask here so i think ill be good
unique relic
When ban will be open
surreal crane
when the problem is resolved
hard marlin
Is it the anticheat or what ?
cinder pollen
any info ?
cinder pollen
i don't know too
celest panther
Unsure right now. As soon as we know more you will be told.
cinder pollen
thx bluehole to fu.. my weekend and time without job
gloomy spruce
it's not the end of the world guys play something else
hollow karma
To be fair there are valid points to both sides.
No point in being upset, you can wait doing something else sure.
But at the same time it's disappointing when you pay for a product and it doesn't work as intended, especially with such a peculiar issue. (As with everything else, not just bibeogams 
)
I'll be taking off now good luck to everyone
with the issue
i'm sure it'll be fine
gusty plume
something must be wrong, if this fucked up your weekend, no offence 😄
sonic minnow
ummmm i just got band for nothing
clear monolith
well is way to bad
sonic minnow
wtf
gusty plume
no ban is for nothing, you did cheat huh? and now you think thaT you are innocent? huh ? huh?
kek
clear monolith
imo , no one spend money to get this punish especially for no reason
hard marlin
welcome to the gang salty
cinder pollen
this fuck weekend because when i see that and i think i give money ... i m very happy to give money for loose a game
hollow karma
I mean i'd assume they were implementing more effective anti cheat
so they had good intention
I'm sure it wasn't malicious
sharp bear
@celest panther what is this
fast crag
its known as a ban
hollow karma
lol
fast crag
the definition of which is you cant play anymore
hollow karma
f
errant elbow
same thing just happened to me
gusty plume
to be realistic, it is expected to have problems when implementing new things on live server such as anticheat etc
sharp bear
wtf¨
hollow karma
Sounds like a large scale incident though
hollow karma
How many were aproximately affected
sharp bear
ban
errant elbow
f bs
fresh pike
I gotta admit, I'm kinda sad I haven't been caught in these false bans. Hackusations are the best feelings.
distant surge
its not just this issue
the match making takes long time to start sometimes
the live servers is less amazing than the test server (graphic looks better / mechanics/ no fps drop / fps is higher than the live servers by 20 fps)
they take long time testing new maps instead of releasing them sooner
also they need to make new guns new cars / bikes
also better events
@celest panther
gusty plume
well, i never had really problem with long MM
hollow karma
Well it was nice meeting you boys , take care and good luck moderating @celest panther was a pleasure meeting you
peace
cinder pollen
Test before do it on live server no ???
celest panther
@sharp bear That is the message you often see when a ban is issued.
hard marlin
:)))))) the devs are deleting the threads about random bans on the forum :))) lol
sharp bear
so
celest panther
No, they are being merged into the same thread
cinder pollen
^^ dev will say: no no i don't see random ban
celest panther
There is no point there being a ton of threads saying the exact same thing
hard marlin
probably
celest panther
*absolutely
hard marlin
but it's showing that they should work harder because there are many people there wanting to play this thing
sonic minnow
im not buying the shtty game agin if im going to get band randomly for nothing
hard marlin
It happened before on 9th June because of the BattleEye
fresh pike
You'll all be unbanned in a bit, this happens on occaision.
gusty plume
my criminal record on steam is no longer clean, however will i find a job now?
fresh pike
Easy, just continue you life of crime.
hard marlin
:)))
cinder pollen
criminal for click on "launch" in the game
celest panther
@gusty plume Probably depends on the job being applied for
fresh pike
You're far too serious B61. It's a glitch, just wait for it to pass.
hard marlin
Dafty you can go as a dev at PUBG
fresh pike
When you have 28 different anti-cheats you;ll get some false flags. Same reason you only want 1 anti virus.
cinder pollen
i think ban people need just some informations for be quiet. A news with "we work on problem not be sad"
celest panther
you mean like this? https://twitter.com/PUBG_help/status/1008091296936972288
Twitter
coarse junco
or the posts in #📯│general-announcements ?
sonic minnow
i hope so
viral monolith
@celest panther but you know whos affected right
we dont have to report
and spam tickets
celest panther
I dont personally know
celest panther
But those affected will be automatically unbanned when the issue is resolved
viral monolith
okay
frozen cosmos
how long will it take?
viral monolith
if i dont get unbanned ill cry
coarse junco
i don't know for sure but i think it's within the next minutes/hour
hard marlin
seriously ??
frozen cosmos
yes
hard marlin
lol
frozen cosmos
it would be nice the issue is solved within an hour
dark grotto
Can we get some info?
celest panther
tardy imp
@gloomy spruce same here it’s kind of ridiculous with this happening 2 weeks in a row
icy arrow
is server down? i can't update my game "error during update, can't connect to the content server" can any1 help me
untold summit
celest panther
There is an issue right now causing false bans to be given
It is being looked into.
gloomy spruce
@tardy imp my first time being baned but is for no reason
tardy imp
Same here I stream it and play it professionally so kinda ridiculous
They fixed it but could take 5 hours @gloomy spruce
icy arrow
GOD DAM BLUE HOLE
update works now but my game alt tab itself every 5 seconds or when i click on something LOL
gloomy spruce
@tardy imp it goes by region? or by the time you got banned?
tardy imp
honestly have no idea, i guess we will just have to wait and see @gloomy spruce
celest panther
@tawny pawn Would you like to attempt a more constructive approach?
tawny pawn
Umm, PUBG is a bad remake of an arma classic with so many issues that get over looked it’s not even funny. How can u release a game this bad and that crashes this much. Now people getting band for who knows what reason and who cares whose fault and probable not fixed for days.
It just baffles my mind that PU would give the ok to release this game after all the success of A3BR.
Such a rip off. Well my 2 cense on this game RN
Fast money
coral steeple
i didnt have that msg b4 they claimed to "unban everyone" and now i login to see that msg 😦
@weary warren
coarse junco
The removal of these bans is under way, but it may take up to 5 hours for all bans to be lifted.
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
gloomy spruce
now it says i am permanent banned
coral steeple
lmao raise a ticket he says
to get a bot to copy paste template replies
thanks
they say we fixed the issue, then steam sends us private msgs that we been perma banned
gr8 game
viral monolith
coarse junco
Every ticket is reviewed by a human, but due to the mass of tickets, they use text templates for common responses
coral steeple
At some points they don't even read what is being said.
I have proof of that if you want
They just see the title being a ban appeal and they copy paste templates.
coarse junco
No, i can assure you they don't. Every case is being reviewed
coral steeple
Sure. That;s why at one point the guy said i have low game hours and low K/d and my case isnt special/ wont get re-reviewed back in the March false wave
when i had well over 1800 hours and 5+ lifetime average KD as a pro player
and ive been ignored ever since, and now in June another false wave happens, and im guessing i'd get ignored again.
Feelsgoodman
celest panther
This has been identified and is being rectified
So please just sit tight and wait for it to be sorted
warped venture
are they really resolving the issue
celest panther
Yes, but it will take a little while for all affected accounts to be sorted
distant surge
Fix the Bug When the buggy keeps flipping in the air and gets blown up !!!!!!!!!!
cinder pollen
how is this process ?
who is first ?
us ? ru ? eu ?
full ban in 50 sec and unban in 5 hours.. more ?
gloomy spruce
soooo here is 3am i will have my account back untyl morning?
cinder pollen
good question
gentle path
I got the invite code to the beta but for the life of me nothing works. Can't click the link and touring typing it in directly doesn't work either. Using iOS and can send proof I got the link if needed
Hopefully I can get a working link I got really exitied I got invited
coarse junco
!pubgm
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
urban thorn
cinder pollen
more than 5h !!!
not unban
what's happen !!!
should we do something for be unban ?? or just wait ?
tiny tinsel
same here
thick badger
Hey I just submitted a ticket and It said that I did do something wrong Is this an automated thing or what?
dull latch
any update on the bans?? im still banned, after more than 5 hourssssss
cedar dune
How to get the gun logo kill notification on top right corner like others get but in my game only name appears like aj killed zx but in others pc they get the gun logo too that by this gun he was killed
tiny tinsel
i'm still banned
steady mirage
stupid...
tiny tinsel
yeah hope all will be good I sent a ticket too.. it's been more than 7 8h for me
steady mirage
same its dumb i was in game crashed and banned
steady mirage
no update from the team either
tardy imp
Still banned here too
steady mirage
Realm Royale and Fortnite may be the new norm soon
uneven wolf
Sooo what was the cause of the problem?
steady mirage
False Bans
uneven wolf
No I meant what caused the false bans.
steady mirage
Suckholes anti cheat
uneven wolf
mm
distant surge
non got unbanned yet?
PC Players: We have identified and resolved the issue which caused a number of players to be banned in error.
The removal of these bans is under way, but it may take up to 5 hours for all bans to be lifted.
We apologise for any inconvenience caused by this error.
its been more than 10 hours
amazing
ashen hedge
tardy imp
@distant surge you still banned?
i havent been able to get on yet
distant surge
@tardy imp yep still banned
north arch
why am i still banned
frozen cosmos
may be one region took 5h
stray canyon
well this is a good start i think not. wake up and go to play PUBG only to find that i have been banned. i play the game honestly and if you look at my stats you will be able to see that i do not use any addons to assist with my performance. there are people out there who consistantly abuse the games developers and seek every avenue possible to defy the rules but i can quite honestly say that i am not one of those. congratulation on annoying those who play the game for what it is and kicking us out. get the real cheats and stop with the blanket bans. if this persits then i may well delete the game and play Ring Of Elysium. (which you can get in the uk).
P.S HAPPY FARTHERS DAY to all you other parents out there.
frozen cosmos
are they still fixing or done?
coarse forge
I still haven't been unbanned
scenic oak
still banned here
tribal flicker
It takes time guys, I’m sorry that you guys are still banned. Even I’m still banned.
Just be patient, it should be resolved soon.
steel edge
So it's now more than 10 hours and we're still banned? That's bullshit, sorry.
muted kernel
Can someone give me the link to PUBG INDIA PC SERVER OFFICIAL ONE??PLS
viral monolith
no go eat some apples
vestal jetty
hello guys. I need help. On my account i get ban for nothing 😦 @tribal flicker
hard marlin
But how are they removing the bans? Are they watching the last matches of every player to separate the hackers and the innocent players or how ?
steel edge
Read #📯│general-announcements @vestal jetty
vestal jetty
5 hours ?
hard marlin
that was 12 hours ago
hard marlin
yea me too
steel edge
Same
hard marlin
not nice at all
vestal jetty
clap clap thx for ban pubg 😦 😦 😦
gloomy spruce
the ban is lifted guys
hard marlin
i dont understand why they are not investing more money in fixing these bugs. You can not say they are at the beginning of the game because they are not. they have lots of money. there are millions of players and the game costs 30 euros. do the math. i don t think is that hard to put more money in solving these bugs or put more money in this and never get this very bad situations
steel edge
It's not @gloomy spruce
tribal flicker
It is hard to invest money into unforeseen stuff like this.
steel edge
But what's the issue with unrolling those bans btw?
sonic spruce
good morning, i got banned last night along with everyone else. When i logged in this morning it said i am now permanently banned.... Has this issue not been resolved yet??
tribal flicker
They are being unbanned, but it takes time. Sorry about that.
hard marlin
how is that unforeseen?? it happened on a smaller scale on 9th June Ș)))
vestal jetty
@tribal flicker Im supposed to be playing tournament in one hour
rapid jolt
Hey, where i can write about free ban?
sonic spruce
good morning, i got banned last night along with everyone else. When i logged in this morning it said i am now permanently banned.... Has this issue not been resolved yet??
steel edge
No @sonic spruce
hard marlin
don t write is useless i wrote and i received a mail that says that they will solve the problem as fast as possible.
sonic spruce
@tribal flicker Sorry i didnt see that, thanks for the update
sly crown
well, I came here to say the same thing, i've got a remark though. PUBG Help's tweet said 5 hours, it's been double the amount of time. Was there a problem or was there no posibility to remove the bans in the time given?
hard marlin
What I am really curious about is the procedure of removing the bans.
steel edge
Manually checking op.gg and then removing. At least that's the only thing I can think of that takes 12 hours.
hard marlin
that would be the single explication
steel edge
Is it still battleye btw?
woeful mesa
i want to download pub g for laptop
hard marlin
don t do it you will be banned
tribal flicker
@woeful mesa Are you asking where to find PUBG or..?
spare light
This yellow box in steam triggers me everytime
rapid jolt
@tribal flicker i need write some here about ban or?
valid shell
When pubg mobile version 0.6.0 update for malaysia
vestal jetty
I have to play in 1 hour tournament.
steel edge
Good luck
vestal jetty
Probably i dont play tournament because i have ban
unique relic
I'm sorry for that @vestal jetty
gloomy spruce
check again mate all my friends including mine ban have been lifted
vestal jetty
ok
steel edge
Mine is still active
spare light
^
celest panther
@vestal jetty It is still being worked on
If the ban was false then it will be lifted. Please be patient
spare light
Does it make a difference to make a ticket about a false ban?
celest panther
No
spare light
aight. thx
celest panther
Not yet anyway
If its still in effect after the "all clear" announcement, then that would be the time to raise a ticket
uneven wolf
Hmm I see,
steel edge
Well false positives can happen, but it's utter bullshit that it takes that long to unroll.
vestal jetty
@celest panther Ok, but i have tournament within one hour
spare light
you could make another steamaccount and purchase the game again... as a plan B u know. Guessing it's acc related ban
steel edge
Ohhhh, that's the plan behind it 🤔 😉
celest panther
All you can do is wait
vestal jetty
RIP tournament
agile isle
Hello can any admin contact me please.... reason is perma ban for friendly fire.. but it was only funny shooting with my friends... they can confirm their steam accounts and verify pubg accounts
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
modern widget
Is PUBG available for Xbox 360
celest panther
I'm afraid not
You won't find many games (if any) being produced for that platform today
Especially when you consider things like the PS4 and Xbox one are nearing the end of their generational cycle
rapid jolt
@tribal flicker can you unban this GAME ID: AdyseK?
sterile creek
@celest panther you should just ignore questions like unban this id or that ;D
rapid jolt
@celest panther Ok
celest panther
I think thats unfair
dark grotto
we are still baned? ;/
frozen cosmos
how do i know im unbanned?
celest panther
@frozen cosmos Can you play the game?