#🤝│community-troubleshooting
1 messages · Page 105 of 1
geeget can only load in erengal
Hmm, I've been trying to queue into the event mode on FPP and it's just stuck in "started matchmaking" I tried restarting lobby / game yet it's still the same.. TPP works fine..
polished
i'm working with miracle mashines (computers) for about 22 years and I didn't hear that some software or game was uninstalled itself 😃
why are we still on that topic lmao
@high salmon region ?
Tried both EU and NA, mainly playing EU though.
hmmm... that's strange... try to put a word on an official forums in Troubleshooting section
¯_(ツ)_/¯

sry, but I can't provide more support to you :/
WHY ISNT MY GAME VOLUME WORKING? ITS NOT MUTED EITHER
@viral flint your caps lock is broken
LOL
NO I TURNED IT ON FOR EFFECT
@viral flint so there is no effect FYI
@deep umbra Tamat isn't forum admin... Try to contact moderators insteaad 😃 thanks
I already have multiple times with zero response
I have used the Support feature, as well as the Contact Us feature and neither has wielded a response.
Sorry, but I can't help you more...
Seems nobody can. Pretty shameful considering I am not banned but people that get banned get faster responses.
@deep umbra sry, but you've deleted you original post and I can't see it
can you pls post it again ? will try to do the best for you 😃
I need assistance with my account on the forums, not my game account or Steam account
ok, we have forum admins/mods here
DM me your issue if you can
I'll try to contact staff 😃
@deep umbra You can DM me about any account inquiries you have.
I will look into it
CAEB67 crash?
so is there a reason i dont have any sound when i launch the game?
or while in game
its not muted and other games have working sound
Anyone else been having weird microstutters while in game?
how much is the maximun amount of players in a PUBG match?
100
When will the Ios update release
When is ios getting the arcade update ?
This is not the correct place to ask questions about Mobile
this is where you should go.
why is it keep crashing ?
is it possible to mute one person in your 8-man squad
@eternal sentinel right click> local mute
Oh you meant in game, I thought you meant discord
doesnt voice chat work for anyone of you?
It does, make sure your settings are set to all or team only in game.
When is PUBG going to update on iOS does anyone know when
@viral monolith the update is being reviewed by Apple, apparently, so the devs can’t tell when it’ll be done
Can anyone help me whenever i press launch it freezes at the loading screen
me and a friend are getting voice chat issues as well
voice chat definitely on and set to team only
the third guy in our squad says he can hear the others in the squad
event mode
I've never had that problem before sorry, dik :/
Also for the connection timeout @glossy crypt did you have that error when starting a game? That happened to me aswell, just restarted another one and it worked just fine
just happened in that one game. new game we're in and we can all hear voice chat
why are you releasing an update every hour or 2 today, it's so annoying
updates are good, they do things like hotfix voice chat
yo...whats up with items spawing 5 seconds after i land?
There was an update for PUBG Mobile Android, but not for iOS, why?
@weary matrix look up their twitter, then find their discord link. You’ll get an answer there
k
@weary matrix also. iOS take longer time, it takes apple 2/3days to verify the new app before its available in store. And thats when its not busy. Sometimes could even be a week or so
Trust me. I have to release apps for work.
oh, k thx 😄
I need help. I just got game banned in the new game mode. I dont understand how or why. I was in the middle of a shotout, got downed and then my game froze. Someone please tell me how I can appeal this because this is wrong.
I submitted a report but no email has come through
!!!! Any info about fixing connection to servers from Russia due attempts of regulator to block telegram srvrs? As I see not everyone from RU have problem, seems to be depending on provider
Game Keeps Crashing after the Matchmaking has endet and i am in the loading screen
have you received any error message @stone umbra
only the crash massage @stone minnow
@acoustic dust please refrain from trolling this channel
What did the crash message say? @stone umbra
@stone umbra That is bc u have shit pc 😃
its not that bad
2x Nvidiaa Gtx 880 1 Intell core i7_4940 3.10 Ghz
i play on mobile jokes on u
did they lower the graphics on erangel with last patch
the map just look horrible
and I haven't changed my graphical settings
@jagged pagoda thank you sir
.
Several people I've played with have reported that they cant see the yellow marker that other people place on the map. Just the yellow one. Just leaving this here as I wont go through the process of making an account on a forum for it.
who is this @viral monolith guy sending out spam advertisements for his battle royale game to people in this discord
really annoying
@ocean shard Not sure it's against the rules (think it is, maybe?) but thought you guys should know
how to do create a custom match can you create one?
you need to be partnered in order to be able to host your own custom game
How do you do that @coarse junco
@viral monolith take a look here: https://forums.playbattlegrounds.com/topic/209469-pubg-partnerships-faq/
Thank you @coarse junco
nice to see i still get stuck in parachute for a full 2 minutes
Current issue. My game will load perfectly into the main menu, i can do anything I want there. The issue Is when i try to load into a game i get frozen on the black screen with the pubg logo.
Does anyone have an idea for a fix?
Ive tried verifying cache
I dont have an idea BUT the same Problem xDD
I also tried a solution from about a year ago which told me to delete my player settings folder and that didn't work.
Its also only going into actual games. I can check replays without issue
i can't be the only one queuing for EU FPP/asia FPP on the event
is there a problem with matchmaking right now?
no, u are the only one
hey guys my game chrashes every time i play it at random times so time at main menu loading screens at the pre game area or even in game
i have tried allmost everything i can think of unistall reinstall, verified, unistalled battle eye and reinstalled it, turned off firewalls
@arctic parrot I have the exact same issue as you do - if I find a way to fix it i'll let you know
@arctic parrot I'll pm you what I did my dude
it says there is an error
how do I aim in Pubg like in rainbow six.
how do I aim whenever I hold down left click, and not when I pressed left click.
how do i shoot people through shipping crates like this guy did to me
@glacial talon Game Options - ADS = Hold, Controls - Unbind AIM/ADS then bind ADS to right mouse.
Last couple days im unable to connect. I got a savage key from one of those giveaways wondering if its something to do with that.
@rugged vapor Are you trying to play on the Savage map?
I guess.
The testing period for the Savage map has been over for a few days now.
ig thats why
You can always jump into the public servers but you need to own PlayerUnknowns Battlegrounds
yeah ok. I guess the key was only for savage for the testing period.
How can I keep the exact same in game sens but lower my mouse dpi?
Is there a way to figure out the ratio?
@TE Sineh#2235 there is some guide on reddit I think
@tribal flicker Please kick MR.Yozo
having issues installing pubg, I formatted my pc along with the games, I tried installing pubg via a back-up I created last february 24 to lessen download time but the PUBG folder is always empty not a single file even after installing from the backup was finished
Hi 😃 Ineed help with my PUBG account please
camera stuck to this for a while
Network lag detected for my whole squad
inv link?
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
I was going down a cliff, the car was going slow but faster than running. My idea was to leave the vehicle and let that I was going down the mountain while sneaking behind him BUT I got ran over by my own vehicle the moment I left. I repeat the car was slow, slightly faster than running without vehicle. Is this a bug or it's a mechanic of the game?
I mean I can understand death by falling when you're going too fast but in this case I got run over
i need help, pubg keeps opening a browser that has HTTP in the serch bar, i have restarted mult. times and it keeps popping up!!!!
fixed
u sure?
yes!
hi i have a question for everyone. Since Wednesday's patch i'm unable top join any games. has his happened to anyone else? I get stock on load screen and unable to join lobby
to join*
stuck*
Ak these micro updates and no announcements. What did this last one do?
@rocky coral try verify cache
@crisp pollen these are backend updates
so why does ur whole game lag when someone nades?
Nades?
Can anybody dm me mobile pubg discord
Again..... again .... again Servers are to busy
hilfe
verify files?
i did but it just keeps downloading something over and over but nothing gets done
I haven't seen that issue... Try re-installing... Make sure it all gets deleted first.
Seems like it's having trouble actually downloading the file.
and reinstall it
yea didnt work
@storm crater could be your anti-virus
i have the normal window anti virus it has done this to me a couple of times
i was playing pubg for 2 hours and exited out and couldnt go back in
@tribal flicker
just a question when a hacker cheats when does he get banned?
This is more of feedback since I don't think there's a fix to this
During some games my mic wont work, sometimes I have to rejoin by leaving the game and coming back, sometimes I can't rejoin as it'll put me in a new squad.
(So basically I'll unintentionally leave a squad sometimes)
Hey everyone, I have a post on the PUBG forums that may be a little controversial but I'd like to know what you guys think
I recently got banned for using a program called Overwolf and I honestly believe that it was an unfair ban that brings up a valid issue I think should be addressed.
Check out the links above if you want to support.
I'll be in the 'General' voice chat if you want to discuss it
@viral spade Whether you used the program for malicious purposes isn't for them to decide, you used a program that COULD be used to give you an advantage over others and therefore it goes against the TOS, sorry
@deep umbra Does using Steam browser in-game violate the TOS?
Because Overwolf is essentially the same
With access to extensions ... thats the issue ... they dont know what extensions are available and what they do, therefore it violates the TOS
Alright so this has been bugging me for a little bit
for some reason whenever I get hit in PUBG it drops frames
i get a solid 100 FPS when I'm not being shot but when I get hit by say something like a SCAR-L it tanks my FPS
these are my settings
anyone else having this issue?
Alright so I've narrowed down the issue to be with getting headshotted
so if I got headshotted with a Kar then I would get tanked FPS
same with an M4A16
it could be related to overlays, geforce experience, shadowplay, audio driver. ive seen a new subreddit discussing this.
me myself have experienced this sometimes a while ago. to the point that i got used to it. havent got the chance to try any of the fixes
I keep having the Voice Chat Not Working bug. It works for maybe 3-4 games, then breaks. Have to restart mid match to com with people. Didn't they fix this?
Is the Dev-API data center backed up or broken ?
Im working on an app I have a script for json requests once per minute for character last game it hasn't seemed to update in the last 2 hours or so and i found that killed by shows Alive even though player died in that event hours ago? Any information would be greatly appreciated as this is only delaying development
Please put Metal Rain Event back up!
no son
where did the looking for players channel go ?
@oak trellis Dunno if it's still a thing, but death cams used to record in a way that tanked my FPS when I got shot at. It assumes your going to die. Though the mention of headshots makes me thing it's the increased blood spray of a headshot.
probably to avoid users creating offensive nicknames
Bring back Metal Rain!
anyone else having issues updating pubg
says erangel_static_field.dat is corrupt ??
Verify game files through steam?
tried but it wont verify
Weird
my thought exactly
Not sure besides a full reinstall. No other easy way besides verifying game files
will check
Is there any official word on why we get several 25.5mb patches a day?
update of anticheat
Link please?
Is there somewhere a list of all the settings of custom games? i want to see waht the setting of a esport games.. or quick games and more
help, battleye blocked loading d3d9.dll. I dont have reshade, done sfc scan. still have the problem
Sfc scan wouldn't help with that I don't think. Verify the game files
WHATS THE URL FOR THIS
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
ty
@knotty reef tried it, didnt help. :c
@deep umbra If they don't know what the program does, then why would that give them grounds to permanently ban someone. They know what discord does and discord is a 3rd party program.
@coarse junco I need a bit of help, can you assist me?
@viral spade how can i help you?
Please stop mass-tagging staff
Sorry, I private messaged them yesterday and none of them responded.
Can I pm you, its a long prestory
i saw your topic on the forums and can't provide you with additional informations on that topic as i'm not employed by pubg and don't have any informations about that
Oh okay. Do you know who may be able to assist me?
When can we expect the next patch note release?
@coarse junco ^^
only thing would be the helpdesk
I went to the help desk and I wasn't satisfied with my service. Is there anyone else who could assist me?
What does the community team do
?
y am i muted
@coarse junco , I have a question. Saturday I received a 24-hour ban because of suspection of some illegal software. I have never used any illegal software, so I expect this is an automatically triggered ban because too many people reported me. Now my account is unbanned again, but I get no feedback as to what the temporary suspension means for the future? Will I get banned again if I play well and people report me out of grief? Not playing for 1 of my weekend days while not cheating was already annoying, I would like some confirmation that no proof has been found and I can go back to enjoying the game as usual.
@fresh hamlet XuluniX probably wont be able to answer a question like that. You'd have to reference the help desk. But through my own experience, they will most likely not give you much information because they have security protocols in place to prevent hackers/cheaters from learning more about the programs they are creating/using
helpdesk is here --> https://support.playbattlegrounds.com
^ that, but as you were unbanned i think you are fine
@coarse junco What does the community team do?
depends on the exact position of each member, but in general they are the ones taking on the forums, writing posts, collecting feedback and bug reports, etc. But they don't handle bans and reports of cheats
(at least not through public channels such as discord, twitter, the forums or dm)
Ok thank you
@quick chasm Hey Steve. Any info on when the next patch notes will be released?
@blazing linden Probably within the next 2-4 days
If the name change feature isn't officially available, could PUBG support helpdesk change it for me?
Based on the times they have been posted recently
@scenic hollow namechanges ingame are not possible at the moment
aight so I guess there's just no system in place for even the support desk to change it.
Hey guys,
Struggeling with bad flickering on fences and other textures in-game. This is the only game I am struggeling with, and have followed every guide online without any luck.
Any of you guys have some tips?
has map selection been added already? I don't get approached with it
@viral monolith best advice I can give you is to mess with your in game Anti Ailiasing and make sure your drivers are all updated
can anyone tell me if codename savage is up? and if it is, what game is it on?
@subtle flame it is not currently offline, please check the forums about more information when it does come online. it will be widely announced there.
@viral monolith indeed try Anti Ailiasing as @blazing linden said, if that did not work out please let me know so I can help you further.
anyone need help with a technical issue?
Ive been getting random micro stutters, does that count? lol
@stone minnow I've tried AA in both PUBG and NVIDIA panel. Tried FXAA, MFAA and turning it all off. No diffrence. NVIDIA driver is up to date, BIOS and so on.
Feel like my system handels games pretty good, so I have no FPS issue.
Systeminfo:
Intel 5820k
ASUS 1080 OC Edt.
ASUS 99-S
Samsung 850 Pro
Here is a link for a video that demonstrates the issue:
https://drive.google.com/open?id=1OlcgvqbDBPANkWTUcY9XZylH1HtDiYBk
Can you send me a screenshot with your ingame graphic settings?
Not currently om ny computer, but tried lots of combinations. Currently I have all set to very low and textures to ultra, for testing. Have MB off and Vsync off.
HOW CAN I INVITE A FREIND
Invite URL for Discord: https://discord.gg/battlegrounds
What does sr25 mean? what is sr followed by a number?
SR25 refers to the squad room voice channel number 25
scroll down on the channel list and you'll find a bunch of voice channels for people playing together
I play PUBG fine on Pc, but Y do I get a white screen when loading it up on ios
ios is forbidden
How can I keep the exact same in game sens but lower my mouse dpi?
sky wants to know if you can make the xbox one version run better than it does
@rough fox your mouse dpi is changed in your mouse software
Frenzy I know, I want to lower DPI (so my cursor is slower) without affecting in game sens. If I lower DPI without doing anything else, my in game sens will also go down
I'm trying to figure out how to adjust in game sens in relation to DPI to keep in game sense the same by raising it to offset a lower DPI
How do i do map selection
how come everyday i have a 25mb update
They've been releasing stuff basically daily. Idk exactly what the updates are but I've been having the same thing
@rough fox ah I gotchu! It's probably something you are just going to have to experiment with. Once you lower your dpi, keep adjsting your in-game sens until it feels right.
I was hoping for something a bit more certain, I'm really bad at feeling it out and it's taken me ages to adjust it to where it's at
Yeah I feel ya. It took me forever to get a dpi/sens to a nice balance that I wanted for CSGO, but once i found the sweet spot I owned. I'm kinda struggling to find that perfect balance for pubg myself
My normal sens is fine but my ADS sens is just not right and I whiff a lot on moving targets because of it
gtx 1070, i7 7700k 4.2(not oc yet) 16mb ddr4 ram and i still can barely get a good steam connection why?
MY HAIR TURNED GRAY ON MOBILE HELP PLS
@fleet socket map selection is coming soon.
@slender cobalt we dont offer help for pubg mobile
@hushed fjord you good pc hardware has nothing to do with your internet connection.
You cannot play games and stream when on wireless connection, use wired connection
riiip
Hey guys i downloaded almost 7 gb of pubg on steam but after restarting my pc the download is gone and started it from 0 mb again does there is any fix ?
Don't restart until its downloaded?
Did you pause the download and exit stream properly, or just did a shutdown with steam open?
anyone able to help me? downloaded pubg last night, tried running it and was prompted with the 'servers are too busy. try again later' i then tried continuously for 2 hours straight that night until I eventually gave up and went to sleep. woke up and tried to connect about once every 1-2 hours for 10-11 hours up until now (6PM) and still getting the same message. not sure if there's something wrong i've done that's giving me this problem or if it's server-side but i'd like to know what's up and how I can fix this. i'm in oceania if that makes any difference.
Are you sure you aren't opening the Test Server? @digital sedge
Thats what I imagine is happening, you are launching PUBG: Test Server instead of PLAYERUNKNOWN'S BATTLEGROUNDS in the steam library.
I'm launching the proper game.
i don't even have the test server installed.
i've just had someone I know also in the oceania region having the same problem. he thinks their servers are down. 🤔
Region selection only happens on matchmaking
I know this isn't happening for the majority of OCE players either.
hi
I need a little help from a russian player
what is the price of the early bird key in russia?
I dont think thats the kind of help this channel is for
iam just curious
I have a question... maybe a stupid one but still
why does the game still updates with 25Mb like 10 times every day ?
@neat tiger https://forums.playbattlegrounds.com/topic/209409-20mb-updates-daily/?do=findComment&comment=734623
thank you 😃
np
co ai viet nam k
hey guys, i have a bad case of flickering. I use crossfire 2x amd rx580 and my cpu is amd a10 7870k with 16gb of dd3 ram
the flickering is at the compass and the loading cicle
circle*
anyone else crashing on load in?
The Cost of my crates didn't reset this week, anyone else ?
ty
can someone help me if im the only one experiencing this "network lag detected" while playing after your update and it happened 2 times in a row thank you
@quick chasm Thanks I'll try that out
@stone minnow Here is a screenshot of my current PUBG settings.
any one know of any updates coming to the loot system??????
where to report hung server?
Admins need help I log in with guest after this I link my fb
But I can't see fb friends
Now I am able to login with fb as ThePokeKing
And my maximum fb friends play pubg but I can't see anyone as fb friend.....
fix your servers, picking up the gun and the ammo, it takes 10 seconds for the game to realize that i have ammo in my inventory and i die as a result
and then you wonder why people stop playing your game to play another one
guns not reloading
not only me
my friend too
hi ! i have PUBG on DMM and i want to know if its possible to buy skins in a kind of "DMM market" on dmm like the steam market ?
!INVITE
Invite URL for Discord: https://discord.gg/battlegrounds
@quick notch help me
any idea to how to fix it please ? :c
Im stuck here when i start the game and freeze
Anyone else having issues with forums.playbattlegrounds.com?
Are the forums currently down?
Yes @deep umbra the forums are currently not available,
Perhaps @viral monolith knows why?
they are already looking into it
explain pls. https://clips.twitch.tv/CrunchyExquisiteDillPJSalt
Just wondering why every day this past week and half i have had a 25mb update for pubg every time i turn on my puter? is it real updating or is it just be dumb
that are real updates
oh okay just weird they are like all the same size lol
@coarse junco any solution for my problem ?
Hey
The forums are currently not available and we're investigating
Can't tell you why but can tell you we're on it
where are you playing (PC or XBOX) and which version? @tranquil tree
They are aware of this issue and working on a fix
@coarse junco oh nice
are you starting the live server or the test/ces ones?
oh live
Why is the Test Server for the XBOX so limited on operation times?
@coarse junco so any idea ? the steam overlay is working
@tranquil tree is it a crash or does it just freeze?
i can't link you the troubleshooting steps atm as the forums are unavailable, will do so once it's back up
so its a know issue ? 😮
there are some things that can cause it but i don't know them from memory
oh ok :'
How do i search all desperado crates in market? I want to search for a specific price of desperado crate but I don't know how. Could someone help me?
@tranquil tree give these steps a try https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
@coarse junco thanks ! Btw do you know if in the DMM version we can buy skins? Something like the steam market
No
So how people on DMM can have skins ?
They dont have a kind of inventory?
@tribal flicker
It is something linked to their account
Like the Pioneer shirt it can not be sold/bought/obtained
I dont speak about the dmm shirt
But DMM version
X')
I play pubg on DMM Games and want skins
@tribal flicker
'-'
i have a problem my ammo is so white i cant see
is there a sticky how to solve the bad module error since windows 10 update? (2-3 days the game doesnt work since a patch)
Anyone ever get a permanent ban for no reason?
anyone having the servers are too busy prompt and have a fix? i don't think they're meant to be busy for 72 hours straight.
me and my buddies just got disconnected
My GPU is throttleing from 950mhz core to 400-500mhz with fans on full and temps @ 95c
Damn AMD r290
@spiral lagoon http://xboxdvr.com/gamer/xj22/video/48620092
So guys I got a question so I landed got some pretty good loot and where should I go next I know I should go in circle but in the middle or walk with the circlr
Anyone know what the test server patch is about?
Well it’s help 😂
Yes, indeed it is. Although you will get more help there regarding ingame tips
Lol
why is there only NA or Asia in the Test Servers 🤔
It's been that way since 1.0 Update #2 I think.
faster queue time
MODS I need help!
I got the cheetah face mask and it disappeared from my inventory
my wifi went out
2.1GB update on the test server.. what is new?
only for me weekly creates did not reset?
@dusty kiln crates are resetting on thursday
Hello
I'm very new on this type of games, How to start, I bought pubg cause of the tremendous amount of players in twitch.
run the game and play 😃
nah, that doesn't work, I get max 5 kills
5 kilss is enough
@plain stratus From last week ive waited for some days.....
but game isn't about kills
other than that, I have to hide and wait for the circle to tighten
and meet the last one remaining
but I fail at that too
just do what i dud. started landing with lots of people at school or pecado. made my better
also How do you guys locate shooting enemies
I get shot and I don't know where it comes from.
by sound direction I think
shit, that requires a good headphone gear
good STEREO headset
i have a good one from hyperx
surround is not good for ingame orientation
I have HyperX Cloud Alpha.... very good headset
you can buy crates with BP
and sell them for real $$$
I would sell my soul for this game, if it proved its worth
How to choose a map
OK #20
for the moment i started talking to you guys.
I have found a broken achievement on test server. Are any of the devs able to fix these kinds of issues?
whats broken
"Fast and Furious" on test server
how is it broken? care to elaborate more so the community team can take note?
According to Steam, I have progressed 42 in that stat, but the achievement never popped.
@everyone
Hi
I am having some problem with my pubg game.....
Can anybody help me...???
I have bought this game few weeks ago
My friends also bought it at that time
But my ingame voice chatting is not working......
But my friends have no problem with that........
Just they dont hear me and i cant hear them...
Can anybody fix this bug ??
@kootty420 (কুট্টি)#7048 have you checked your ingame sound settings?
Go to your sound settings in the options menu and check if voice chat is enabled for team, all or muted.
If that doesn't work, let me know. Ill be more then happy to assist you where I can
I dont agree with you @plain stratus, I do prefer a surround sound headset instead of a stereo one. In my honest opinion I think surround sound gives you a better indication where someone is located.
Has anyone been getting microstuttering or bad freezes in game after some recent patches?
Is this a server problem or the receiving player? https://streamable.com/swy7o
got a problem with resolution
whenever i change the resolution to anything different than 1600x900, the contrast seems to increase, making colors highlighted way too high
shadows are too dark, and brighter colors are too bright
desktop is also 1920x1080, and setting pubg to windowed makes the contrast at the same high level
seems too sharp?
Brother is atempting to download the PTS from the store but it now says it is unavailable.
is this an issue on his end or is this true?
Probably his @forest flower
okay will try again
whats the new update for the test servers for?
Pubg won't launch for me because of BattlEye failed to install I keep going into battleye reinstalling trying again deleting the files and verifying the file after so it installs BattlEye over again but it keeps telling me that BattlEye is falling to install and I even reinstalled the game
i keep quing for Solo FPP, and it keeps puting me in Duo FPP as a solo player....
network lag?
What time are the server resetting? Crates etc.
??????????
when you land on a roof and you awkwardly wait in frustration as the roof has not loaded so ur user is hopping glitchedly on mush for a good minute<<<<
Eh, just got notified that servers are going down for “issues”
It happens,
I mean, Xbox did recently get the map, so there's a likely hood of a lot of different glitches to happen.
Crates bugged tradability?
am I the only one who got an update?
2.2GB, no communication. GJ PUBG Corp.
WTF, what is this update??
#MapSelection please
@stone minnow no every thing i have checked settings are all ok...but i still cant use ingame voice chat
What is new in this update?
@nocturne oasis What is this new updated?
@weary warren Or do you know?
if no announcement regarding update, it basically means its an update to their back end system. stuff that we dont know about.
Don't @ them over it
feature update, bug fixes and optimizations will always be annonced no matter what
If they wanted you to know they would have posted it on twitter
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
any chance I could actually play the game? apparently the servers have been busy for a week. every time i join, it loads, says connecting and waiting for a response then just says they are busy and I should try again later. i've tried about 40-50 times in the past week and it hasn't done anything.
What are your upload and download speeds?
I'm not sure what PUBG's requirements are for speed
i found that i could run it a few months ago when I had worse internet (8 down and 0.7 up) soo i don't think it could've been an issue.
@digital sedge Not sure, that's odd. Try verifying game files through Steam?
i'll try that.
Not sure what good it'll do, but yolo
Last time Bluehole updated the anti-cheat measures it broke the game. Is it different this time?
Don't think so
Not sure, @digital sedge I'd check to maybe make sure that your firewall isn't trying to block PUBG
@digital sedge have you tried resetting your router or changing DNS settings. Might be a firewall problem as The9th suggests too
it's allowed in the firewall settings. i've changed to googles dns and i'll test it out.
yep still the error.
any one ells getting micro stutter in game ?????
I'm trying to change my name and it says it's not valid the ban I was trying to use was TenTuber my YouTube name
Dm me if you can help me
i get that every crate at all times @celest agate
How to assign my role as pc player
hello guys
is there a way to hold TAB instead of double clicking it
also would be useful keys to put on the Rival 310
I have extra two sides keys
hi can any one confirm the dev's know about the micro stuttering in game sins last patch the one before today.???
@celest agate ya i have the same problem....when i click get crate after some loading it shows that msg what u have uploaded......
I think the pubg game is well know very good....but it has so many game bugs......😭 😭 😭
Is the test server supposed to be live now?
Cause i cant get a match on any mode or server
can i have invite please
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
@weary warren @quick chasm
Xbox Test Servers, I played one solo match and after that the menus for solo, duo, squad, 1 man squad had disappeared like yesterday.Then I could not start another match up. It seemed as it was the same issue as yesterday is back.
cant get match in test servers if i get its 40-60 people and it dosent start
found a bug
does the update 1.0 #12 is on live servers?
I need help
test server keeps saying opengl32.dll missing
please reinstall
I literally just reinstalled
not working still
Check your antivirus
Or download a new dll
idk
Stays like this for a long time. If you can help, please mention me
Normal PUBG works just fine
this is on the tts
Can anyone get a match on test servers ?
@viral monolith Download the OPENGL32.dll and install it and if the issue still continues disable all anti-virus software
well you get a match in 30 mins but its fine
well...I rly do not like downloading it from random sites but it seems it could be the nvidia driver as I was not able to install it yesterday, but thx
Invite URL for Discord: https://discord.gg/battlegrounds
rip
then it'll be the same for me
my geforce experience was broken tho
so rip xD
anyone here able to give me some help?
@dire peak don't ask to ask, ask.
ok does anyone have a solution for my game keep crashing all the dame time
everything is up to date and i ahve a godlike pc
What message do you get @dire peak ?
@dire peak its cuz u cant spell damn properly
Is it just me or does the audio on the test servers cut out every 15 seconds for about a second?
Just figured out this only happens when the plane passes by. Once it does, the audio stutters for the rest of the game.
This is on Test Servers. You guys need to fix this
before implementing into main game
@Trigonite#7290 I havn't noticed anything like that. I would try updating sound drivers & make sure windows is running the correct audio format.
I never have this problem until just now. It only happens when the plane passes by then it cuts out for a second randomly
the copper tower at military is broken you cant walk on the cat walk theres a wall
sometimes there is no message at all. it just crashes to desktop.
other times it says pubg encounter a problem and needs to close
but it keeps happening every game and it only started in the last week or so
im running 64 gigs or corsair vengence 3300 rgb ram
nvidia 1080 water cooled gpu
intel i7 5930 water cooled cpu
and a msi godlike carbon fiber motherboard
12 peoples left and battle eye query time out, how come?!
@quick chasm Can you change names? if so can you change mine to Solazze?
done
Thx
On test im region locked to NA and AS despite being located in eu this is fine on live
That’s because only NA and AS servers are available on Test Servers
Why tho?
vietnam :))
Anyone else not able to see game modes, regions or ready up as a squad?
All fine for me @versed mason
can't start up the game (test servers), any useful advice for me?
not sure if I can just delete the folder with BattleEye and if it will reinstall automatically
i can not see game mode ?
my issue (the photo) got fixed by just letting steam checking game files if anyone else is having the same problem.
My monitor is 1680 x 1050 and there isn't an option in the settings for it
Is that a visiual glitch or can you indeed shoot trough that wall @viral monolith
does anyone know why pubg won't display my native resolution (1680 x 1050) as an option?
what did they bring with the 2.2 gb update
@prime sandal Anticheat changes
There's a huge update on test servers right now though with actual gameplay changes.
Hey i need help
is there a glitch suggestion thing
Steam server down? Can't buy keys. Is it just me??
Anyone know what the new event is
#question are all the asian servers located in Korea?
I would recommend to please give some updates on PUBG MOBILE also please thank you
pubg mobile is developed by tencent, which is not pubg corp. so this server does not cover pubg mobile stuff
Ok
I need help
@fiery falcon And what can we do? Because they dont give a sht about their email...
Why is there always 25mb update?
So its saying I need to update the game, but steam isn't showing that there's an update and I don't know how to manually check for updates. What should I do?
click "play" on steam
Sometimes restarting steam shows the update, you might already have downloaded it if your update settings are on the top selection https://i.imgur.com/SQz184U.png
the test server wont boot up anyone know y
@tough blade Do you get any kind of message when trying to start it?
all it said was pp alreaddy running if i pressed it to many times
but when i opened task manager it wasnt running
Have solutions have you tried?
i tried opening it in every way like right clicking, through steam
ok ill try
Hi, I am having a problem with PUBG taking forever to load. Stuck on the loading screen. It eventually loads into game but the plane is half way across the map. Yesterday it was fine.
Tried flushing DNS.
Tried lowest settings possible.
Tried updating GFX drivers to latest version.
Any suggestions on a fix would be welcome. Thanks
Yeh verified the game files after removing the ini file.
ABout to try a reinstallation.
@stone minnow Thanks for the response 😃
No problem! if that doenst work out please let me know
keeps saying 'servers are to busy'
@woven kiln where are you from ?
Friends servers down!
Mm, was getting the same thing
Jup!
just came to check
So im not alone?
hell yeah
retry 1 year later
it was working fine, then suddenly it was not, how did they manage to screw this up
where is event mode?
none, too busy doing xbox test maps
Servers seem dead
yeah they fuck
Trying to launch my game, but this is all I see...
I don't understand how this game is still having issues ... servers are busy: ADD MORE!
dont you get it
the way to make profit is not spend any money running your business 😮
no wounder why people play other games -_-
What'd you do if the cost of adding more servers is way more than the money you gain back?
you have a bad business model then
Its a business anyway, there needs to be profit
there is profit ...
Yeah spend 2$ to gain 1$ back but it's a bad model
if it;s so popular you need more servers, but the servers cost too much, your not charging enough
it's not like the game is free and they don't sell keys ...
or you dont have enough incentives for people to keep pouring money in
personally, i dont think thats the issue
it's probably a "nah, this will be fine" mentality from someone with the purse strings
their engineers would be crying for more resources, but the finance people are evil!
I think we should just be patient untill the servers are back up :^)
Yeah right, an entire enterprise going the wrong way because of laziness, that's gotta be it right? 
whats the other reason, sheer ineptitude?
I don't play fortnite but does it have the same issues of connectivity ?
nope
pubg devs can take servers on demand, they don't have to pay them all time but just when there's a players peek...
servers busy, an error occured or lobby with no modes or region selections? whats up with that?
@umbral night - #broken
noticed unsual problems joining lobby 1.5-2 hrs ago but game was fine then
guess problems stacked, and now its all gone haywire
Its been stuck there for like 15 minutes or so
enjoy the destruction !
There we go, calm you tits now
my tits will not be calm, they are frustrated
it kinda would be easier to link #📝│patch-notes than to post a link to twatter
know this aint a PUBG problem, but anyone know how to make twitch link open in the desktop app (curse) rather than browser?
from discord i mean
if you want 😄
I don't get it
i think (not sure) but default med binds are number keys (around 6-9)
you can bind it to any key on the keyboard
@lyric cedar you're banned
9 is for band and 8 is for applying med kit @carmine obsidian
@lyric cedar issues with the servers
it's back again
try again
like smash the butons
u got the bind thing? @carmine obsidian ?
u can bind everything, but messing with the map location marked binds can fuck up your markers permanently (or atleast used to), i had to reinstall complete game after changing mark currentlocation and such settings, it didnt start to work even when reverting the changes or using completely default cfg files... (this problem was present like 2 big pathces ago)
perhaps wait a little bit! 😃
Ive waited for like 20 minutes with that screen >,>
Already done that multiple times
mines been working again
I guess I'll try to reinstall....
help my game still crashes when its opening is not working
@uneven iron are you getting some crash message ?
you could try verifying
try this:
- Tap on the Windows-key, enter cmd, right-click cmd.exe in the results listing and select to run the command prompt with administrative privileges.
- run the command "bcdedit /deletevalue useplatformclock" without the quotes
- restart your PC and try to run PUBG
Wait is that for me?
Oh well thats too late now lol, already reinstalling
only takes 15mins, so it will be done quickly
it was for @uneven iron
okay good xD
😉
so its working now ?
xD
I will likely get set on fire for this here but someone on reddit who has this same situation told me to try the PUBG discord so here I am. I was banned from PUBG when the wave that detected AHK came through. I was using a script, but not for anything in game and not to cheat; I was using: https://audioswit.ch/er to hot key switch sound i/o. PUBG banned a ton of people using these programs but then reversed many of the bans, but not all of them. I have written support; but I just get the standard template e-mails back that everyone gets. I have had this account since July 2017 and it’s been in good standing, 800 hours on it. Items etc. I know that the reason for the ban is this AHK detection error but no one will help me. Getting desperate at this point. I just want to play 😦
@marsh pier https://forums.playbattlegrounds.com/topic/117526-help-im-banned-how-do-i-submit-an-appeal/
If youve been banned from the game and want to appeal your ban, please submit a customer service ticket here: https://support.playbattlegrounds.com Instructions: Please first review the support article regarding bans: https://pubgsupport.zendesk....
@plain stratus thanks yes. Yes I have have submitted this already. I don't know if you have ever submitted something there, but you just receive 4 identical template responses back from them. No matter what information you provide. I don't mean to be rude or argumentative; but there is no appeal process there.
There is no other way to complain about your ban... sry for that...
yo help
I cant use my mouse to scroll vertical on the map anymore
just horizontal
HELPHELPPLS
What’s the event?
is there even a new event mode?
There is no event mode this weekend
it's possible to change weapon with mousewheel when you have a 4x or 2x scope but not when it's a red dot, why ?
man i truely suck at this game
I want to refund it
I can't locate people, I either get shot by a sniper or on spwan finding no guns
How to fix that
git gud
@tawny plaza scrolling while ADS with a red dot changes the opacity/intensity of the laser dot itself
@carmine obsidian this room isn’t for complaints. If you want a refund you have to go through steam.
@proper falcon wow really ?! Oo never noticed that
me and my friends plays pubg mobile on our chromebooks and everytime we try to launch the app, we get the TenCent Games loading screen, then it flickers and after 10 seconds or so the screen goes black. Can someone @ me what I can do to fix it?
Since PUBG Corp doesn’t develop PUBG Mobile we don’t offer support here.
Probably an issue with the emulator but no idea tbh, only play mobile games on my mobile
@tribal flicker where then can i ask this question then?
PUBG Mobile Twitter
or pubgm discord
There is a way i can get the new savage map code' i wait long time
not at the moment, but there might be more keys when the next testphase starts
Hey there, i was having issues where my game would freeze when i took damage looking down sights. I think I may have narrowed it down to being either my realtek audio input software/drivers or my condenser mic with seperate psu. To fix this issue, would it be something on PUBG's end, Realteks end or all on me? Any advice appreciated
its on steam
just download it
It should already be in youer library under PUBG: Test Server
cheers
Yo, A friend of mine his mic gets really crackly whenever pubg is open, when he closes PUBG it gets back to normal, does anyone know a solution to this?
do i really have to reset my router to fix the test server not letting me in
okay. game crashes on exit to lobby, have to restart between 1 to 15 times (mostly crashes around 5 times or more ) until i can get into another game... any suggestions?
re-asking this
got a problem with resolution
whenever i change the resolution to anything different than 1600x900, the contrast seems to increase, making colors highlighted way too high
shadows are too dark, and brighter colors are too bright
desktop is also 1920x1080, and setting pubg to windowed makes the contrast at the same high level
https://snag.gy/R9I6r8.jpg
seems too sharp?
+tried switching between hdmi and dvi cables, doesn't seem to help. colors have too high saturation on a higher resolution than 1600x900
colors look fine to me, a bit sharp tho yes
can I get the invite link to thus server, there is a glitch going on and I think rejoining will solve it
oh nvm I see it
In our squad, none of us can see the others as ready in the lobby. We've restarted lobby, restarted the game, rejoined the team, and nothing has worked
anyone else in trouble since nvidia update with huge frame drops?
@tame pelican not only frame drops... there are many issues with last nvidia drivers
Yo, when does the new Season start?
I'm not sure if it's a bug or if the mechanic changed, but you still take damage when getting revived.
@viral monolith Nothing has been announced afaik
@craggy sigil Only if you're inside the blue zone. The regular damage from blue is still ticking on you, but the damage from being downed should stop as soon as someone starts reviving you.
When does the New PC Patch #12 come out?
@obsidian basinmbro#6639 we’re going to keep the changes on the test server for longer than we normally would. So I would guess thursday next week.
It's possible it's earlier, but that is my guess.
anyone able to help me? i've downloaded the game a week ago and tried joining multiple times a day (8-9 times a day) and every single time it says the servers are too busy and I should try again later. i've tried things like re-installing, verifying integrity of game files but nothing has helped. anyone able to help?
So question
half the time I load up the game, its running at minimum at like 2 fps
the other half its at my normal settings at a solid 60
Anyone have any theories as to why that is?
Hey im wondering, how high settings can this game run with an NVIDIA GTX 1060 6GB?
do you want the game to look nice or to run well?
how do i get a nick name in pubg official
Run Well
Hello, In Mobile PUBG you can play with Groza only in Practice room other wise it can't be find
1060 should be more than enough to handle pubg, even at high.
i need help with my account
@bitter crest you could find it in drops.
Ok
@tough harbor enough to play on ultra
how to create a room in mobile
How to check our previous battle’s replays and statistics?
i have a very important question for a mod or someone of high knowledge of this discord
@radiant rampart What is your question?
@spice gazellekysmiley#3598 you can’t. Only one account can right now
@bitter crest available only on the chinese version right now
Ok
Hello
I can't run the game
Battleeye comes with message last line of it is [INFO] Blocked loading of file: "C:\Windows\System32\user32.dll".
and when the game opens and i go into MM i get BE service is no run properly
How to fix that?
Hey is there a way to mute team mates on pubg mobile?
anyone able to help? for the past week i've been trying to connect but every single time i connect it says 'the servers are too busy, please try again later.' even though i've tried about 6-8 times a day for the past 6-7 days.
@digital sedge what country are you in if you don't mind
australia.
Eh, can't imagine it would be an ISP thing then. You tried all the usual of restarting router, verifying game files etc.
yep.
I cant click on play
@proper falcon I can't click on play or on inventory idk why
does it prompt you with an error message or anything?
@viral monolith you tried exiting the game and verifying game files?
how dp i verify them ?
Article "Verify Integrity of Game Files"
thx
You can usually skip the PC restart step
Can I ask u a question @proper falcon ?
Can u screen ur pubg lobby and send it to me ?
🙄
2 be sure we have the same
Oh nope just forget it
considering buying this game, is it worth it right now?
I hear so many mixed reviews about the bugs but it stays popular in spite of bugs
@viral monolith can't do that I'm afraid
@viral monolith up to you, very fun game though
lol k xD
It's not nearly as buggy as reviews say it is
how is the combat in comparison to fortnite? the mechanics?
are shots clunky or competitive, like csgo ?
for me pubg is better then fortnite
@viral monolith I think the closest comparison to shooting would probably be battlefield if you've ever played it
yea I have
WHY IS IT NOT WORKING I DID EVERYTHING AND IT'S NOT WORKING
😭😭😭😭😭😭😭😭
@proper falcon HELP MEEEEEE
@viral monolith no need to spam 
Try restarting PC and router
GAME IS NOT WORKING HERE TOO
Lol
@carmine obsidian what is ur problem ?
Dude I can't click on play or customization or rewards or career or leaderboards or replays the only thing I can click is settings lol @proper falcon
I get that, no need to keep tagging me I'll reply if and when I find something
How come no EU servers on test server?
Anyone else got insane lag while driving a boat? Im jumping backwards on the map every few seconds..
massive lag trying to loot things on my OCE server
like, pick up the same ammo box 4 - 5 times before it registers
lol
How many shots does a level 3 vest take from a scar
@viral monolithkeyScum#1622 6 shots from full hp to none.
any idea why my test server client has always been way slower than my official client?
Are both installed on SSD?
im pretty sure
let me check lol
No
Official is on my C drive and Test is on my D drive
So, your D: is a regular HDD? That is probably the reason then 😃
Why would that make a difference?
Wait so they both need to be on the SSD for it to work?
If you want test client to be as fast as the regular, you need to have it on the SSD as well.
Your regular HDD is noticeably slower, which is why you feel that your test client is slower as well.
The test client is its own game, it doesn't load anything from the regular client.
Ok
Thanks
So, my official is on the HDD
And my test is on my SSD
@stone heart
How many shots does a level 3 helmet take from a m416
@terse rune https://docs.google.com/spreadsheets/d/1giKwsWYH9CcMXsvZnIkJKfBsr7jrX21Bu0-CwN-QKIM/edit#gid=0
Thank you
no problem
Reposting: Yo, A friend of mine his mic gets really crackly whenever pubg is open, when he closes PUBG it gets back to normal, does anyone know a solution to this?
@paper mulch thats not about hitboxes, but about desync
why dont they have any event going on?
Is the "pixel peaking" ever gonna be fixed? Or is the engine "too old"
theyre busy taking feedbacks from the major update from test server. no event mode for this week
or just planning something special for next week idk
Hey guys. I'm gathering content for our website. We are rewarding players for short gaming guides. If you would like to share your knowledge and experience with others and get paid contact me for more info.
Can you play on the test servers?
@cerulean condor Yes you can, just download the test server.
@gentle acorn I don't want to get paid sharing my knowledge but I am quite interested. Hit me up with some details!
I don't know why but i keep getting an update for 25 mb....every hour atleast
@terse rune That google doc is outdated. Use this instead: http://battlegrounds.party
Weapons for Live, And Weapons-test for current test server patch
oh ok thank you XAM
You can even check what damage you do on different ranges on that page.
Thank you so much
pubg doesn't have an option for 1680 x 1050,
server's are laggy tonight games very sluggish slow buildings have gone back to being glitchy ??????????????
PUBG doesn't have an option for 1680 x 1050
can i get a link for a friend?
Invite URL for Discord: https://discord.gg/battlegrounds
thanks
are there any game devs or support team that i can vc about an issue
i guess if any devs or support that can help with ingame issues come back just dm on discord please
What's the issue? Or is it an account issue
its more of a issue i cant find anywhere in forums but it has to do with ingame
basically i killed abunch of afks and it counted me as
"hacking"
i was going to see if there is like a kill delay limit that is ingame that reads if you get kills too fast or if there is a kill limit that triggers like an auto ban system
also if this suspention effects further punishments on my account
but i have put in a ticket and asked a few and i have not got a response
but yeah it is funny to watch but i will stop talking about this now
@proper falcon
how do I report a bug to PUBG?




