Is player search currently broken?
#🤝│community-troubleshooting
echo coral
quaint fox
the player search is borken plz fix
pallid sundial
if i start my PUBG or PUBG (test server) it crashes and i updated my game...
sand fjord
how is the player search still broken...
knotty reef
Anyone else just seeing "#unknown" in games?
sand fjord
yep
knotty reef
theyre everywhere lol
sand fjord
lol yeah also getting a lot of "null" friends in the list
fossil ether
oh no the unknown bug is back i read 😂
worthy basin
whats overwolf?
plain stratus
overlay sw for teamspeak
plain stratus
try to disable some unused background apps
some ppl reports that some AMD sw is causing problems
worthy basin
i use GTX 1050 Ti
plain stratus
try to look @ official forums
worthy basin
where is the official forums sorry?
plain stratus
worthy basin
thanks
plain stratus
np
hidden crag
Pls help me... everytime I get shot at or aim down sight I get a small freeze then I die xD
worthy basin
Found the problems yesterday i install Special K mod for Nier automata and i check it creates a profile for PUBG so after i uninstall and delete all profile from Special K and verify the game i can run the game again
vapid bane
@viral monolith might be like a warning system or smthn idk
tough harbor
hawkinz robo steve halp
vapid bane
im not sure if this is a pubg issue or a steam issue, but i've tried five times and my newest pubg update gets stuck on 60.2 mbs
sand fjord
Still cant search for friends or anyone for that matter, even when they arent "null" in the friendslist, but I can invite players that are in the friends/recent list.
heady tapir
Anybody notice that in the Weapon Skins menu, it says SCAL-L instead of SCAR-L?
viral monolith
I need some help?
The sprint keybind only works if I hold the button, before I just had to press it to sprint??
lament depot
any admin here? last day fpp squad eu get 3 win so now i see my friend get banned he is streamer evrythings is live whats wrong with us?
and damn my friend looks like new player in fps games
mmoprg player like dota 😄
he is newbie etc. get banned? and steaming live evrytime twitch
absolotly wrong ban
no 2weeks
sterile gate
Fix y’alls game guys I have hope in pubg
upbeat forge
@viral monolith regarding when the ban will expire, please consider something called a time zone. Also, the exact time of the day isn't stated. It could be midnight in a time zone different from yours, or it could be at the start of the business day in whatever time zone is relevant. Sucks that you got banned because of salt, but do consider the time zone thing before you start saying that they need to get a watch.
mint urchin
I need help. My name on PUBG is #Unknown when I join a game and I can't invite people all I see when I try searching up a name is a white line.
upbeat forge
That's been an issue since the latest update, zep, I think it's server side. As in nothing you do on your end will help.
tribal flicker
This channel is used for help, not complaining or arguing.
Anything different than that will be removed.
velvet latch
@umbral kiln
urban hollow
@umbral kiln קטשופ יותר טוב
velvet latch
@tranquil maple
brittle iron
do admins do anything about teamkilling?
obtuse kayak
why cant i inv pll
craggy thunder
Anyone else getting lower fps after the new patch?
kind robin
No
supple elm
If I use the reshade mod i will get Ban?
tough harbor
yeah
mild drift
@pearl shuttle why i can't see my freind name
hushed trench
invite pls fix
clever schooner
When will it get optimised perfectly for gtx 1050 4gb
rotund gorge
pubg always crashing -_-
bold latch
I cant seem to change region or change game mode as when ever i click region it just pops with the word region and that is it and there are no game modes just the ready button that does well jack shit
can buy crates lol
upbeat forge
Pc? There's been quite a few connectivity bugs since the latest update. Which may have been a bit rushed. It was available to test for barely a day before going live.
bold latch
yeah
small gorge
Hi. Gtx 1060 - i7 6700 (no k).
I lag out (game freezes about a half second) any time that I get shot while I am facing the shooter. Any ideas?
vivid thistle
BTW the unknown glitch isn't gone
My friend is right now #unknown
and in the lobby it just said he was null
His clothes are on him, so it's his character
only the name is wierd
stray onyx
I see that everyone got a free Scar-L skin, i got nothing why ?
main sparrow
prisma lantern
So Region Locking isn't in the Live Server even though it was in the test build?
velvet sierra
anyone had any problems with pubg not launching? i did the repair thing but hasnt worked.. since this last update
zealous rain
Im geting 50fps wen i use to get 120fps
???
GTX 1060 6gb
Ryzen 5 1600
24GB DDR4 ram
amber oyster
Invitations are not working when looking to invite people.
iron cloud
english bro?
amber oyster
@iron cloud What are you talking about?
maiden epoch
i m having issues with the anniversary skin, i still dont have it
viral monolith
does anyone know if the "Sleeveless Biker Jacket (Brown)" can be put on a female player ?
misty quarry
what bullshit is this a shotty straight to the face he doesnt die close range no armor?
fossil ether
@civic ferryy (chuckernator)#9027 it happens every patch with almost everything, just pubg in a nutshell
its pretty annoying
like i had just now i needed to hit someone 4 times with an crowbar to even kill him bot no armor just clothes 😂
misty quarry
stopped csgo cus of shitty hitreg
mellow quail
Why is PUBG ui buggy?
steep topaz
why am i stuck on the loading screen in pubg when the game has started?
ebon sonnet
LowLevelFatalError [File:D:\wk\tsl-client-branch\build\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 813]
Rendering thread exception:
LowLevelFatalError [File:D:\wk\tsl-client-branch\build\UnrealEngine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 182]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')
KERNELBASE.dll!0x00000000E3B59F68
TslGame.exe!0x000000009F62129B
TslGame.exe!0x000000009F5EE168
TslGame.exe!0x000000009FA4C1F1
TslGame.exe!0x000000009FA4D0EA
TslGame.exe!0x000000009FA3A179
TslGame.exe!0x000000009FA45278
TslGame.exe!0x00000000A177B558
TslGame.exe!0x00000000A175EB13
CoherentUIGT.dll!0x00000000B8D88CDB
TslGame.exe!0x00000000A1766ACD
TslGame.exe!0x000000009F57CB8B
TslGame.exe!0x000000009F57CC7D
TslGame.exe!0x000000009FB16836
TslGame.exe!0x000000009FB16948
TslGame.exe!0x000000009F670AF7
TslGame.exe!0x000000009F66E244
KERNEL32.DLL!0x00000000E4C22774
ntdll.dll!0x00000000E7640D51
ntdll.dll!0x00000000E7640D51
steep topaz
!help
craggy thunder
Anyone else got massive drop in frames after the new patch? Used to play in 80-110fps and now its like 40-60fps
viral monolith
i need help reporting a player i have crystal clear evidence froma ingame replay system but im afraid the ingame reporting system wont get him banned because i have proof of him attempting me to shoot threw wall and in the end he manged to shoot me and kill me threw a wall in the neck
@nocturne oasis it said to only @ if i needed to and i really want to get this guy banned i have checked multiple times over and over to make sure it wasnt some amazing godly aim
supple elm
i am pubg youtuber gow i can gat privet sever?
viral monolith
u just make one @supple elm
supple elm
how?
supple elm
but i dont have sever
viral monolith
u can see custom match'
viral monolith
well i dont know i remmber there used to be one
quick chasm
@viral monolith there is no other way to report except in game or through the support page, for which you need video evidence. Reporting from in game will provide that automatically.
viral monolith
oh
quick chasm
quick chasm
I do not know, a team in charge for that needs to review it.
@supple elm have a read on the link above, it has all the info you are asking for about custom server access
quick chasm
Turn off VMware before playing @unique ferry
wraith shell
Crashes on iPhone 5s
quick chasm
It was blocked because it was being used for some cheating methods
quick chasm
@wraith shell we do not offer assistance for the mobile game
unique ferry
you can do the same stuff in the VMWare web client
quick chasm
contact their pubg mobile twitter
viral monolith
Steve do u now anything about the biker jacket not working on a female character?
quick chasm
all skins are unisex
viral monolith
ah ok cool
unique ferry
can do the same thing, the left one is just an app rather than a webapp
¯_(ツ)_/¯
so idk how vmware is to blame
viral monolith
Hey guys my game crashed when I logged in so I did not get the free SCAR-L skin. How do I get it?
quick chasm
some players have played a match and got it afterwards
some have just received it later
viral monolith
This happened last night, I've played a bunch of matches since then and it still hasn't shown up
heavy osprey
quick chasm
when has this started occurring
restive fractal
Hi, i have this crash everytime i launch a game, i try everything i found on the internet i'm desperate.pls help me 😢
quick chasm
Launch CMD as an Administrator
Disable BCD entry for HPET - bcdedit /set useplatformclock false
Restart
On Boot, go to BIOS/UEFI and disable HPET there as well
clever turret
Is there anything else we can do in order to get someone banned via pubg Mobile other than reporting in game, the number one ranked player on NA squads total ranking (Asian characters + “mm” at the end) uses speed hacks, me and my squad came across him in a game. I was even able to knock him but when he was knocked he was still too fast to keep up with. Somehow he got revived and killed us all after.
mint urchin
Nobody has give me help yet...
I need help. My name on PUBG is #Unknown when I join a game and I can't invite people all I see when I try searching up a name is a white line.
knotty reef
yep its a glitch
soft galleon
@quick chasm Steve, the unable to search for players in the In-game search happened about 40 minutes ago... maybe longer
mint urchin
Have they still not fixed this issue.
Sumocow I was not able to invite people 6 hours ago.
desert kettle
Guys, anyone experiencing people search issue on the live EU?
I mean you can not seasrch for ppl after the latest patch?
signal elk
!invite
'
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
signal elk
my friends got banned and I'm like 99.9% sure that both of them don't mod. Send Help ;-;
gritty wave
so any fix for invite issue soon? Its been hours?
manic sluice
my friends name is still #unknown and if we get a win will the win count towards his name?
tame karma
restive fractal
I don't have a HPET option in my UEFI BIOS
past thorn
spark ivy
lmao search button is broken
cant even invite some friends
had to do some fooken math to see which friends can invite other people so we can gather a full fooken squad
daring parrot
hey i still do not have my Birthday Skin for the Scar-L even after i confirmed it last night someone please help. tyty
cinder whale
wide geyser
Has there been a fix for the bug where the game crashes everytime you go into matchmaking? Haven't been able to play in weeks and hoping there's a solution.
marble comet
sorry, new to the game, the only way to get keys is to buy them from the steam store, correct?
wide geyser
@marble comet If you're talking about the normal servers, yes you have to buy them from the market. The test server gives you a few for free to try out.
fleet stone
I can't find matches in pubg test servers is any1 else having this problem?
maiden epoch
still havent gotten the scar-l skin, is it supposed to take this long?
fleet stone
@maiden epoch can you find a match on test servers?
and it is random what skins you get
maiden epoch
the scar-l skin is given in live isnt it?
fleet stone
skins are on live?
fleet stone
when did it update wth
maiden epoch
like almost 20+ hrs?
maiden epoch
yes
fleet stone
damn why didn't this server give an announcement
maiden epoch
so i think live servers are probably down then
fleet stone
lol your right
maiden epoch
😛
fleet stone
I am still kind of sad though
yesterday I opened a crate on test relm and got the white lether hoodie
maiden epoch
oh rip haha
marble comet
@wide geyser thank you!!
tacit mesa
I need help, so my game starts, but it just freezes on the PUBG wallpaper with the guy in front of the explosion. It doesnt load to the menu at all. Anyone know how to fix this?
fossil ether
not sure if its me, but there pretty many guys again with no recoil or the spectator cam seems to be bugged AF than
viral monolith
is there a solution for the "#unknown" nickname inside the match??
fossil ether
may i ask why its such a big problem??
viral monolith
even my stats are not showing (if the season started at first)
glacial sky
I was trying to recover some information online about Custom Server access for any Esports Organization and didn't find anything useful. Wondering if I can talk to one of you @celest imp regarding that Thank you
@jolly cypress
viral monolith
Wish I could actually get my free skin
somber herald
#unknown any fix to that?
hushed roost
Servers down?
foggy garnet
Hi uhh on mobile my mic (comes built in device) doesnt work when i have my speaker icon on,anyone know why
radiant haven
I bought 3 keys and they havent came through it been about 1hr now
i have restarted and also searched the interbnet
but nothing
they were the early burd ones#
patent sun
it says to exit and update but when i exit it doesn't show an update available
(in pubg)
ripe rivet
@comunnity team -when will pubg be optimized for the first time? is it still in debug?
stable rune
so my friend and I are trying to do duos and both of are names are null
even though that update was 7 hours ago
maiden epoch
Lewis, if u didnt receive the items
suggest u just go to steam support and do a refund lol
untold citrus
So...Quality Assurance / Testing seem to have missed this - you cannot currently invite anyone to a Duo/Squad game by using the in-game search box; you have to Add them via Steam and then use the Current Friends link..
cold moon
After tonight's update my name in game and in the leaderboard is #unknown. Please correct this.
eternal sentinel
a friend of mine is having the #unknown issue, can't see their name in the friends list either
knotty sorrel
eternal sentinel
null is inviting you
foggy garnet
Wth since when do poket monsters play pubg
wide geyser
lmao when are they gonna patch the matchmaking crash bug? the game is literally unplayable for me rn
subtle citrus
anyone know why I might have gotten banned? I have no history of cheating. Tried rooting around in my files for anything that the anticheat might've found suspicious, couldn't find anything.
eternal pivot
Can you get banned for using macros?
glacial sky
of course you can @eternal pivot
hollow finch
what's up with the server busy?
celest agate
Is the search button (typing in someone's name to add them) not working for anyone else?
still dawn
Connection timeout ? They have fucked the game up with that Update
steel slate
Something is wrong with some people's accounts
mine is the same way, been like this all day
can't invite, name doesn't show properly in-game
viral monolith
I can see myself in game properly but I can't invite
lilac pasture
well im #unknown now
viral monolith
I feel like the PUBG team is doing this on purpose
elfin heart
Any solution to the #unknown thing yet?
torn oak
yea I have a specific friend not showing up in-game and now cant play duos... 😦
cyan sequoia
@ocean shard Any Reason Why We Cant invite People? Also, whats up with the #Unknown Names?
novel igloo
why does guns and ammo's loads really long again?
steel edge
anyone else didn't get the anniversary weapon skin? I logged in yesterday and got the popup but I don't see the skin in the customizations
narrow pine
Please fix the bike bug, at least remove it for now..
urban hollow
@steel edge you went to the weapon customizations?
steel edge
yes @urban hollow
I can select the skins I got from the crates but not the anniversary one
urban hollow
so nvm
steel edge
thanks anyway 😉
ocean shard
@steel edge https://forums.playbattlegrounds.com/topic/202152-year-one-weapon-skins-glitch/
Please post in this thread with your in-game name and steam profile link
steel edge
thanks @ocean shard will do
latent trellis
@hollow bramblemmunity team
@neat scaffold
I need gelp
Hello
Help
Every time I jump in to a vehicle my game crashes
plain stratus
stop spamming pls
you can report bugs/get help here: https://forums.playbattlegrounds.com
lament socket
pubg new mods?
viral monolith
I can use my PC for hours on end and a very wide variety of games but god help me if I play PUBG cuz I have like an 80% chance of blue screening
tulip rover
Could be your Graphics drivers conflicting with the game client, try to uninstal your recent drivers and reinstall it
viral monolith
I had the old drivers, had same issue, installed new ones, still the same (Sorry if you're not talking to me lol)
tulip rover
Hmmm, might be a bug on your game client
viral monolith
I'll try to reinstall since I get 6.0 MB/s
tulip rover
Good idea, also you can go to steam, right click PUBG, go to properties and look for "Verify Game Integrity" this will check the games files and will restore everything back to normal if things are missing
viral monolith
6.8 MB/s so about 33 minutes 👌
viral monolith
I'd like to play PUBG solo (haven't tested other modes since this problem started yet) but when it gets down to 29 people, it blue screens my PC
This problem started since the last update
tulip rover
Then perhaps wait for a new patch and see how it can resolve this issue
viral monolith
I'm trying solo on NA servers atm (i've seen weird ass solutions before) and then I'll try solo squad if this doesn't work
I didn't blue screen on the NA servers this time, I'll play a few more times, if you don't here from me, NA servers are fine and working for me without blue screens
vivid flax
Bluescreen of death? @viral monolith
If thats the case u need start checking your pc hardware
viral monolith
It only happens on PUBG and after some testing, only on the EU server
torpid urchin
Need Help on PUBGM
By Tencent Games
It Won't Start, Just Checking for Updates
And Then Failed
quick chasm
Try updating your BIOS, check your Hardware temperatures and usage, clean your PC both software wise and hardware wise to have a healthy, well maintained system.
Blue screen = hardware failure in most cases. That means something is being overloaded in your system. @viral monolith
torpid urchin
Android has BIOS?
quick chasm
@torpid urchin we do not offer assistance for the mobile game, please contact tencent's support
torpid urchin
Do You Have Email to Their Support?
quick chasm
That is their twitter
- https://twitter.com/pubgmobile
and
For inquiries please submit a ticket to the following address below.
support@proximabeta.com
Twitter
torpid urchin
Thank You
night belfry
I don't know if it's an automated response but "Please next time include video or screenshot evidence of... (Teamkill)"
Scroll down in the same mail
Right there is the video linked
Slightly confusing
restive fractal
Hey back, i disabled HPET on windows but don't have it on my BIOS, i still crashing at the start of a game.Anny other correction suggestion ?
wide geyser
I think you're having the same issue I am. When does the game crash? @restive fractal
restive fractal
in the loading when entering a game
restive fractal
i put a screen of my crash report up.don't know if you have the same
wide geyser
where?
restive fractal
westerday on this discussion
wide geyser
yep i see it. It's the exact same problem
i thought that the patch today would fix it but it didn't
restive fractal
:/
wide geyser
there's no consistent fix apparently except for reformatting windows
and I'm not doind that lol
*doing
restive fractal
me either
wide geyser
you already looked to see if the windows management instrumentation and security center are running in services, right?
restive fractal
i have the feeling that i tried everything possible on my pc xD
glossy crypt
Why i can't go in
uneven iron
pls i need help My game after the update keeps crashing when it starts how can i fix it i even deleted everything and re-download it
plain stratus
try to search or post your problem on official forums: https://forums.playbattlegrounds.com/
grizzled anchor
Hello question if you leave the game when you died while a team still alive. Do you still get points? Penalty or what?
maiden epoch
can you guys address the issue of people not getting the scar-L skin ?
there hasnt been a reply regarding this
cold apex
Servers under maintaince? any idea of how long its gonna take?
ornate mango
i keep having the same issue regarding the time it takes to load me into the game, im always thrown out of the plane last due to the game simply not loading me in until it throws me out, there is nothing wrong with my specs as there are up to date, 1070 strix ect, everything is fine apart from the load time, this is the only game that it happens to
cold apex
relax @lethal adder
solid spindle
anyone tell me if the issue for inviting ppl to teams via search has been fixed?
next river
pearl jay
I got stuck and killed for not being able to leave the buggy
lol at being killed by vss from some noob
cold apex
awrr
pearl jay
This guy didn't even realize I was there. Would have been such an easy kill
indigo mountain
FPP DUO SA RIP?
dawn forum
Why does my screen turn grey whenever I spectate a team mate
tranquil spindle
What a wounderfull update... (ironie ofc) BUG
viral monolith
how can i invite a friend to this DISCORd??
coarse junco
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
mint fable
You running PUBG through steam right?
mint fable
There is an option when you right click and go properties, Local files -> Verify Intengrity
mint fable
yep, will try to download just a few files instead. and fix it
mint fable
When you click Verify Itengriy, Steam will Queue download for the Fix in your download section
just look into downloads and should show up it is downloading t he files
mint fable
Resume Downloads, if you paused your steam downloads
mint fable
same error?
hollow zodiac
yup
mint fable
recommend you to remove reshade
hollow zodiac
aight
mint fable
100% delete all Reshade installation
if you dont know how to remove all traces of it, delete all of it and redownload PUBG
hollow zodiac
mint fable
destroy/delete/exterminate all Reshade traces
hollow zodiac
I deleted the folder named reshade
mint fable
are you sure thats all traces of Reshade?
mint fable
you could be surprised
if you got no idea how many files were installed or which, your safest best is a full clean install of pubg
mint fable
I was a Horse technician
hollow carbon
hey quick question, have you guys seen the #unknown or #null glitches for player names in PUBG? what about home screen glitches that do not show current party occupants or player models?
cedar hawk
@hollow zodiac
@hollow carbon Yea ive seen the #Unknown but thats it. I think they might be trying to fix it, because many people are talking about it
cerulean field
is reshade being blocked on pubg now? i cant start my game i re downloaded it and it worked when i opened it up because i didnt reinstall reshade. just reinstalled reshade and now it wont open again. same error message... are they blocking reshade?
errant ginkgo
Hello, i have some issues with flickering i tryed everything but still cant fix it if some one know some tips pm or type idk . PLS help
coarse junco
@cerulean field yes, reshade is blocked now
devout wasp
how to invite a person?
i need the link of this disc to invite my friend
any help pls
coarse junco
!invite @devout wasp
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
onyx wren
i try to play pubg but then it say Starting BattlEye Service...
15:57:40: Launching game...
15:57:41: Note: File blocks can be ignored if they don't cause problems with the game.
15:57:41: [INFO] Blocked loading of file: "D:\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll".
what should i do?
coarse junco
you need to uninstall reshade
coarse junco
delete the file shown in the error
onyx wren
thanks it worked
wide geyser
Still no fix yet for the matchmaking crash?
mint fable
OKAY
HOLD ON PEOPLE.
if its about graphic mods, they are getting blocked
been many cases of it already
fresh PUBG install, dont touch anything
viral monolith
Graphics mods, they aren't allowed, are they?
fickle pulsar
how did they manage to fuck up the game again
is it reshade problem again?
what good will it be for them if people can't use the thing that makes this game look WAY better
viral monolith
Oh, there's a graphics mod that's allowed, hmmm, I'll use it once I have a better PC
viral monolith
If it's allowed (since I think what they're talking about only changes how good the game looks nothing else, it's probably even whitelisted by bluehole even) then go ahead
tranquil tree
any info about how to obtain the "2018 PUBG ALL-STAR T-SHIRT (KOREAN)" ? I saw this shirt in steam inventory
@tired star I have 99% so you are good
tired star
ok
ty
@tranquil tree i also get stuck on the splash screen before entering a game and end up dying
is that normal?
if not how 2 fix
tranquil tree
@tired star feels bad man I have the Same problem I can hear the game plane and parachute but the pubg black splash stay for like 4 minute
tired star
do you know how i can fix it? or anyone who can?
tranquil tree
No because I still have this problem too xD
tired star
lol ok
velvet kraken
I really need help, I can get into PUBG just fine and change my characters clothes, buy creates all that but Everytime I try to start a game I get to the black screen with the Pubg Logo, then it crashes after about 10 seconds, This has been happening for over a week and I have tried everything to fix it nothing, I would really appriciate some help, Pubg is my favourite game and I really want to keep playing it. Thanks
humble fiber
Why does my game say im not authorized to connect?
viral monolith
@tired star It's normal, it's quite an intensive game but depending on your hardware then maybe it's not normal, I get about 40% on my CPU (Intel Pentium G4500), about 1GB RAM usage and 90% GPU (GTX 1050)
humble fiber
Nvm its working now
tired star
@viral monolith thanks
rough brook
correct
inland linden
rip
rough brook
steam is currently updating
cloud torrent
just a few bugs
tired fractal
Help
scarlet frigate
rekt
hardy trail
I am having an error that says "Failed to Initialize STEAM", Can anyone help
tired fractal
what happened to steam
rough brook
steam updating
scarlet frigate
steam got rekt
hardy trail
oh ok
rough brook
i may have to setup a macro to type steam updating every 30s
hidden oak
EVERYONE seems to be having this issue, I just checked with most of the squad and duo rooms. However, it seems to be working for me now
deft adder
When i launch my game pubg crash reporter always comes up i updated all my drivers up to date, windows up to date, gamesettings updated, reinstalled the game, verified game intergrity, reinstalled steam, flushed dns, and restarted my pc of course
strange harbor
what is your spec?
deft adder
i7 6700k gtx 770 12gb ddr4 2tb hdd
strange harbor
have you been able to play it before?
strange harbor
have you tryed test servers?
strange harbor
hmm i not sure
deft adder
idk what to do as well i got this error report multiple times before and was able to fix it but idk if i have to wait for a major update
i had this error for like 2-3 updates before and im surprised its not fix still
strange harbor
#🤝│community-troubleshooting my game says cannot find open gl.32.ddl
CommonRedist
-KoreanRating
-KoreanRating
ripe rivet
mystic latch
anyone know how to get the game to run with Reshade now?
since it keeps making the dxgi.dll
mint fable
OKAY
please
stop
no more reshade
it is been consistently blocked/banned/and more
No reshade, fresh vanilla PUBG
mystic latch
vanilla PUBG is trash though
if they gave us the permission to make the game look great, i wouldnt have an issue with it
narrow thorn
hardy solstice
anyone else having issues connecting to servers?
unreal shore
earnest laurel
@deft girder HELP
leaden raptor
is the test server still under miantenance
shrewd hemlock
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
waxen gale
i cant connect to test servers :c
olive root
Had to unistall reshade today, or game wont launch. How to fix game colors? its so pale and visibility is awful. Like if you are outside you cant see what is insie the house, coz its so dark there untill you come inside
waxen gale
i am having a simillar problem i see oulines of green & blue on things in my vision i have a screen shot but its barley visible
green palm
viral monolith
Found the reason my PC was blue screening on PUBG, I had my GPU overclocked -.-
When are we gonna get our free year 1 skin, I still don't have it
tough harbor
i couldnt play it for a few months but i did ask my 11 year old sister to open my steam and launch the game. instantly got the skin
ocean shard
@viral monolith Please post in this thread if you have had an issue with the redemption of the 1 year skin https://forums.playbattlegrounds.com/topic/202152-year-one-weapon-skins-glitch/
viral monolith
@ocean shard Already have, I think yesterday
ocean shard
Sweet, thank you 😃 Should be resolved for you quite soon then
waxen gale
can i have some help i have blue & green outlines on my screen its most visible in water but it also happens on random stuff too
ocean shard
Sounds like your GPU may be overheating? Please create a post on our forum with your system specifications, after following our troubleshooting steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
quick chasm
Reinstall you gpu driver! @waxen gale
Something could have gone corrupted, if it does not work
Check the guide above
waxen gale
ok but i had my hardrive replaced recently doesnt that get rid of the gpu driver?
but thank you i will do that as soon as i can c:
viral monolith
@waxen gale A new GPU driver (by Nvidia) was released 2 days ago
waxen gale
ok thank you i will install that and check back
viral monolith
Also try disabling any overclocks you have active, a GPU overclock made me bluescreen after being on PUBG for 2 minutes
viral monolith
I don't think screenshots would help but 1) I'm curious to what it looks like and 2) it might help others know what problem you're having
waxen gale
ok i can send one now do you want me to send it here or in a DM
viral monolith
In here for others to see in case they can help
waxen gale
ok
ok this is weird the lines are not showing up in screen shots or in recordings
wait
ik
hold on
viral monolith
Hmmm, maybe it a program conflicting with PUBG in some sort of overlay fashion
waxen gale
This is the lines
ocean shard
Oh, it isn't showing up on screenshots or recordings? That's strange.. so you don't see the same lines outside of the game?
waxen gale
No I dont
I noticed if I record my session with the win+g thing they go away
But only until I stop the recording
viral monolith
Hmm that's weird then, try and disable all of your start-up programs (open task manager and then go to start-up tab and disable everything, unless some of them are absolutely necessary) reboot and try again
waxen gale
But why would that only affect me when I am not recording
viral monolith
Weird shit happens, yesterday I kept blue screening on EU servers and it completely stopped on NA servers and after the patch to fix the #unknown names it was the GPU being overclocked causing blue screen
waxen gale
but this has been happening for 3months now
viral monolith
can someone tell me why im getting this issue? https://gyazo.com/633f521eb376d98724392e9e29886c54
cannot find 'dxgi.dll' , Please, Re-install this application... like wtf?
quick chasm
Do you know what dxgi.dll is?
toxic epoch
@quick chasm something to do with direct x
clever turret
On PUBG mobile how do i update the game, there's an "event" going on that sais "Update to latest version to get two toned parachute". i tried restarting my device and checking app store for updates but nothing.
stray onyx
pubg wrong match state pre login in progress? What can i do?
viral monolith
@quick chasm no i dont, what is it?
quick chasm
It's one of the files from ReShade, which has been blocked several weeks ago
mossy ridge
is there a way to block Mirmar?
viral monolith
oh :/ i havnt had that installed since like november last year?
quick chasm
remove any reshade associated files from the game folder
clever turret
Cant play with some of my friends because they have it updated but i dont, cant figure out how to. restarted app twice now and have checked app store
this is for pubg mobile
upbeat forge
@clever turret keep checking app store. It takes a while to reach all devices on the app store
cerulean condor
can someone change my nickname on the server?
plain stratus
no, name change is not available (if you mean ingame nick)
grave peak
Servers are too busy, please try again latger
1 hour? 12 hours? 2020?
can you, erm, reboot your servewr farms plz?
tough harbor
servers in dire need of upgrades for the sake of stability of the game and smoothness in everything generally
viral monolith
Hey guys, I need some help. Game always crashes arounf 6-7 times at the beginning of the game, after being patience, I can play for hours without any problems...Any suggestion? Thanks in advance
frank loom
@long berry @ionic egret he is teamkilling us 3 of us
ionic egret
If there is a case of teamkilling, please make sure to report the player in game.
mint fable
plz move it to report player, not here
quick chasm
@viral monolith @barren oyster @frank loom DM me a video clip of the user breaking the rules. Without proof, we cannot take action here in discord.
pastel flame
help please ,why my pubg on my pc loading time is so slow , even ping is high but my friend isnt
mint fable
is your friend in the same room?
@pastel flame like, your friend's ping is not related unless you two are together under the same network
pastel flame
na , next to my house
it's there anyway to change the port or something to low down my ping ?
mint fable
the Ping
No
Which region are you playing
Ping usually means how far from you and the PUBG server
pastel flame
Asia server
pastel flame
but even loading in the meneu got me stuck
mint fable
the game has Internet loading even in the menus
from menu, still you deal with servers so that is still an issue
pastel flame
mint fable
you are semi toasted ping wise.
lot of loading times in PUBG are because are game and network related
if network is lagging on you because connection to servers are harsh
you will have to wait till that gets finished
pastel flame
always got server busy error
mint fable
many world regions are kinda screwed by server locations
but the loading of PUBG could be hindered by the Network if you got issues there...
if not, then you have Hard drive issues not loading game assets, but that should be a one time per session
if this is every game in a single session, then network
pastel flame
hmm
it's been like this since the update
and yes it's only happened after updates , took me 1-2 weeks and ther server back to good mood , all servers
mint fable
your connectivity to server depends, your location, nearest server, traffic (how many people), and your internet location
so it is a mess
sacred grove
Is there anyway to get a server for a dataparty/LAN-party? We are more than 20 ppl that wanna play together. Can't find any service that are renting servers, only coming-soon.
mint fable
it can be... check their forums, seems to be something about community creators for pubg
or applications for it
sacred grove
yeah, im looking at this now: https://forums.playbattlegrounds.com/topic/196557-introducing-the-influencer-tryout-program-and-community-cga-program/
But its only for streamers/youtubers it seems
quick chasm
Please note that this is not access for private scrims, Esports orgs, LAN events, or tournament organizers--if your intention is to do the things listed, you must submit a proposal to the Esports Program at Esports@bluehole.net.
sacred grove
okei ty, will do :D
mild needle
When I try to open pubg it says there is an update and when I go to the App Store I cant update it
Pls help
mint fable
what does it say when you try to update
also this means it is Mobile PUBG
Iphone version
which?
mint fable
also right now have been issues or server maintaince buggery with Mobile versions
if your Ipad cant update PUBG (because the store SHOULD TELL you)
Does PUBG tells you a bout the update
or iOS tells you
mild needle
Ik it should
mild needle
It does
mint fable
who!
mild needle
Pubg
mint fable
but not iOS?
mild needle
No
mint fable
go to the App store, if you dont see the update.
mild needle
Her I’ll take ss
mint fable
then the update hasnt been rolled out for your Ipad version
only reason could be, they updated mobile PUBG, but itunes hasnt approved yet the Ipad update yet
mint fable
as said, if App store hasnt shown the update yet.
they have NOT been aproved by apple
yet
Updating apple apps can take 1 to 7 days
mild needle
Rip
mint fable
submittion of Apple IPAs (apps) into the store can take either hours or days
and because you are on ipad
things roll out differently
the Ipad Build of PUBG and the Iphone build are on different submittions possibly
and dont even say android, play store is a different world
mint fable
for Itune store stuff, I work for tools that are used on some apps to release under Apple Dev programs
and i have an apple dev program for myself personally for funsies
and the publishing times of Apple are utterly garbage
fossil ether
@cold apex its not online\
cold apex
why tho?
fossil ether
nothing to test atm
but as far iknow, next update might be new map on test servers ( not 100% sure )
normal pawn
My friend has connection timeout with the newest version and nothing seems to help. Enabled through firewall and antivirus and tried several networks, still timeout. Support ticket didn't help either
cold apex
bluehole be like - * Gives out 100K BP, 40 keys and 40 crates * the day after that they close it down
fossil ether
true true hahah
normal pawn
Any ideas why it's timeout
normal pawn
thx for help guys sigh
fossil ether
lol, if iknow what the problem is i would help u
cold apex
me 2
cold apex
try reinstalling? i dunno
fossil ether
verify files? maybe
normal pawn
tried it
cold apex
reinstall?
normal pawn
yes
cold apex
restart PC?
normal pawn
multiple times
cold apex
mhmm
normal pawn
here's a link to the same problem https://forums.playbattlegrounds.com/topic/202480-3726-connection-timeout/
cold apex
mhmm wish i could help further 😭
tribal flicker
@mild needle we don’t offer help for PUBG Mobile here, you have to contact tencent support.
stuck badge
violet turtle
good question
lapis sky
WTF
violet turtle
holy shit i cant decide
violet turtle
im going for yellow, bc it's more light than green
lapis sky
HLELP SOMEONE
violet turtle
check their rules: https://www.playbattlegrounds.com/rulesOfConduct.pu
violet turtle
if you did nothing wrong, then ticket them
violet turtle
anyway in 24 hours you'll be playing it again
lapis sky
Im just so upset because i never use hacks and pubg is the game i really love
I know
but what if i get banned again just for killing people alot or some weird shit
violet turtle
I got friends who got banned from GTA V for no reason
this mistakes are kinda common
maybe much people roported you frequently for some reason and their algorithm got you
these*
lapis sky
Stranger
Wait
last week a wiped a squad of 4 with a kar98k
Maybe they all reported me for hacking
because they were mad
hallow helm
I can't wear shoes in customization screen??
coarse junco
you won't get permabanned just for reports
hallow helm
Been having this issue for multiple months?
coarse junco
that could've been reports, did you do any teamkilling or unusual actions that could lead to reports?
lapis sky
OK
Im gonna be honest
I teamkilled a few times before
But not recently
Wait can i dm you instead
violet turtle
So you broke the rules... this is just a consequence
harsh grail
reshade is blocked? why u do this bluehole...
game looks like crap and they block the only solution...
cold apex
because of their anti cheat
makes you see ppls better than they can see you and thats cheating
i think
harsh grail
freestyle does this too, but they didnt blocked it
but freestyle is kinda buggy, big fps drop with it
coarse junco
no, you could use reshade for real cheats
that's why they blocked it, but there is nvidia freestyle for example which let's you change most of the things reshade did
harsh grail
if im not mistaken only newer version of reshade had "zoom" hack
cerulean condor
i wanna know if i could change my nickname on the discord server
harsh grail
so why block even 2.0 version 😦
cold apex
anyone know when the test servers is up again? i really wanna spend my points and keys xD
mint fable
wrong chat
violet turtle
because you don't believe in your potencial.
simple linden
also the game made me automatically dismount off of a motorbike mid jump at like 80 kmph
why
violet turtle
i can't not laugh about this, sorry..
frank oar
mai gem not work pls fix
crisp pollen
@𝔄̲̅𝔩̲̅𝔪̲̅𝔲̲̅𝔥̲̅𝔞̲̅𝔦̲̅𝔫̲̅𝔦̲̅#3153 right click on the server icon on the left > change username
rich spruce
crisp pollen
Can't put servers what?
viral monolith
In pubg mobile can you share items ?
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
coarse junco
!appeal @cold hinge
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
cold hinge
do you know how much time does it take to get a response for a support ticket
24hours or more
celest lake
Why can’t I play mobile
oblique ember
Hello, I'd like to suggest fixing your website where you say "Even if you have been reported from other players, we will check for any violations before any restrictions." I was banned for one day today for being reported for cheating and I see a lot of other people on the Steam Forums saying they were banned for the same reason, its fine if you do it just don't say you don't on the site.
viral monolith
Can someone post one of the mods names for the PUBG Reddit discord?
desert terrace
anyone elses matchmaking not working
past mica
Will there ever be a mobile pubg oficial server
full snow
19:06:14: [INFO] Blocked loading of file: "D:\SteamLibrary\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll".
anyone else gotten this?
white swan
My gpu maxes out doesn't matter if I run on Very low or ultra it's 100+ fps. When I set framerate cap it causes stuttering. Any way to fix this.
viral monolith
In pubg mobile can you share items ?
nocturne agate
is it normal, that u dont get rating if u win a match?
hallow helm
Yep
nocturne agate
lol? why? since when?
wide geyser
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000
TslGame.exe!0x00000000DDC5694F
TslGame.exe!0x00000000DDC56F73
TslGame.exe!0x00000000DDC08623
TslGame.exe!0x00000000DF1251F1
TslGame.exe!0x00000000DF6E395B
TslGame.exe!0x00000000DF39AFD2
TslGame.exe!0x00000000DE3D0CBA
TslGame.exe!0x00000000DE4CF53B
TslGame.exe!0x00000000DF139864
TslGame.exe!0x00000000DF58A49A
TslGame.exe!0x00000000DF2FA3D1
TslGame.exe!0x00000000DF306A8B
TslGame.exe!0x00000000DF307369
TslGame.exe!0x00000000DF30BE8F
TslGame.exe!0x00000000DF30B814
TslGame.exe!0x00000000DF30BDE0
TslGame.exe!0x00000000DF472565
TslGame.exe!0x00000000DF472930
TslGame.exe!0x00000000E0408EA8
TslGame.exe!0x00000000DDD4037D
TslGame.exe!0x00000000DE5F4ED3
TslGame.exe!0x00000000DF415C8D
TslGame.exe!0x00000000DF36FE37
TslGame.exe!0x00000000DDB0A137
TslGame.exe!0x00000000DDB0361C
TslGame.exe!0x00000000DDB0367A
TslGame.exe!0x00000000DDB0AB8B
TslGame.exe!0x00000000E052A8A7
KERNEL32.DLL!0x00000000C1F71FE4
ntdll.dll!0x00000000C286EFC1
ntdll.dll!0x00000000C286EFC1
can someone help me with this?
mint fable
That sounds like a problem with a part of your system just crashing down
do you have any other programs running that might be leaking or overwriting memory stuff?
OH wait
" EXCEPTION_ACCESS_VIOLATION reading address 0x00000000"
is trying to read to an address
that doesnt exist
mint fable
same error?
mint fable
Not Launching the game, but launching into the match
wide geyser
yeah
mint fable
hmmm
wide geyser
lobby's fine
mint fable
Long shot, run the game as administrator
wide geyser
already tried lmao
it just stays on a screen and never bring me into the lobby when i do that
mint fable
wait. but doesnt crash?
wide geyser
only when i run as admin
mint fable
SO... it can read that part of the memory, but SOMEHOW that part of memory is fucked up
wide geyser
nice
mint fable
are you 100% sure you dont have any form of software doing some weird shit
leaking or overwriting stuff
wide geyser
yeah pretty sure
mint fable
since PUBG is just a game, and pretty unimportant to the system
any software with higher rights can overwrite part of PUBGs memory
or if you have....
SOMEHOW
injecting something into the PUBG live memory
and because of the update, the memory allocations changed
and your injected software doesnt know where to go
and PUBG crashes cause the memory aint the same
tough harbor
i could still run the game without crashes on my very old laptop and got 15 fps. dunno whats this crashes about
mint fable
Access violation to an empty address
null address
pubg wants to read information from somewhere, but the address was overwriten by something
tough harbor
apparently so
mint fable
but PUBG doesnt make empty/null addresses
has to be something outside
or mods
or injectors
or shitty software leaking
wide geyser
and im not doing that
mint fable
That is not a solution
an error code like that might as well be bad RAM
but thats stupid and paranoid
do you use Reshade
wide geyser
nope
mint fable
im gonna go insert racist IT person voice here and did you try to reinstall the whole game?
absolutely delete all of it
mint fable
delete the game, delete from steam right click, go to the folder where it was, ensure everything is gone
then reinstall
wide geyser
i just unintalled again
mint fable
how much RAM are you using right now?
wide geyser
there's stil stuff in the folder
mint fable
Out of the total you have
mint fable
are you using enough Ram that you are switching to HDD for extra ram?
mint fable
but yeah, that error usually means something outside PUBG modified an address, and pubg cant really find out where to go
wide geyser
true
mint fable
this is how you get alcoholism at work
wide geyser
lol
icy tiger
Anyone knows what this means
mint fable
remove
Reshade
for the schlong many times. Reshade is NOT to be used in PUBG and nor will be allowed consistently by pubg
icy tiger
oh damn
mint fable
i really wish i could put a Pin or a general notice to entirely remove any form of mods or injections into PUBG
since this is happening to many
ivory vigil
I NEED GAME HELp
mint fable
PUBg wants you to play vanilla. you need to play vanilla
ivory vigil
WHERE THE FUCK IS THE FLAIR GUN
icy tiger
idk i had it since like july of last year and completely forgot about it
mint fable
deleting reshade still leaves some injection files around
but PUBG basically scans for specific files
and blocks them while your post deletion mod tries to look for them
causing it to crash
FILE BLOCKS CAN BE IGNORED
the error log says it is blocking the file
so the pubg engine cant find it
because your mod wants it to be there
no there? lets crash this bitch
mint fable
if you know how. safe to do
delete the dll and related files
if you dont know how
delete all of PUBG, ensure all of it it is gone
and reinstall
for safest bet
depends which is longer
@ivory vigil try ask in the general chat? the event stuff might be more popular there
ivory vigil
I just did lol
velvet kraken
I really need help, I can get into PUBG just fine and change my characters clothes, buy creates all that but Everytime I try to start a game I get to the black screen with the Pubg Logo, then it crashes after about 10 seconds, This has been happening for over a week and I have tried everything to fix it nothing, I would really appriciate some help, Pubg is my favourite game and I really want to keep playing it. Thanks
velvet kraken
@mint fable Yes, it crashes to desktop, and there is no error messgae, just the window that pops up that says you've crashed
This thing
mint fable
That.... huh
velvet kraken
Yep.
mint fable
I got zero idea how that error could happen... did you already try to reinstall the game?
velvet kraken
Yep
mint fable
I really got no lead where to start or imagine this.
@velvet kraken when did this began?
velvet kraken
bout 2 weeks ago
mint fable
what did you do two weeks ago
velvet kraken
Just played it
then one day I tried to get on
And this happens
But Hawkinz*PUBG just sent me a link
Imma try everything on that
deft adder
I literally fixed my pubg in the dumbest way possibel
i have to go to details on pubg before it loads and click set affinity
uncheck all and select cpu #0 and it launches perfectly fine lol wot
then re check all of them and it crashes after a game you play
velvet kraken
@deft adder Tried that
deft adder
it works but idk why out of all the things i tried that works
eternal sentinel
we've got a team member who has his leave team button not working, even after a lobby restart
wide geyser
LOL
thats my error
@mint fable I just reinstalled and no fix
I haven't been able to play in multiple weeks :/
viral monolith
@ocean shard Thank you, I have my Year one Scar skin now 😄
ocean shard
Woo! Awesome! Good to hear. Sorry for the delay
viral monolith
Just happy to have it now 😃
wide geyser
@ocean shard you think you might be able to help me with my error?
because i really want to play the new modes, but i cant even get into a game
viral monolith
If it's dgxi.dll, delete it, it's related to reshade and has been blocked by bluehole now
@wide geyser if it's not, then what is the error, I will try to help if I can
wide geyser
I don't think is has to do with that.
viral monolith
First thing to try if you haven't already is verify the integrity of the game files
wide geyser
Ever since the March #7 update I can launch the game just fine, but when I click ready and it finds a match, I just see the pubg loading screen then it crashes
I've verified many times.
viral monolith
Oh that's weird, if you have any overclocks active, disable them, I used to run into blue screens due to my GPU being overclocked
wide geyser
I can paste the crash if you want
Yeah
I stopped all of my overclocks and it's still doing it
viral monolith
Paste the crash but not the full thing as just text like as a .txt or through pastebin if you have a pastebin account, I'll try to have a look, doubt I'd figure it out but I can always try
wide geyser
It's not too long
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000
TslGame.exe!0x0000000012E25BFF
TslGame.exe!0x0000000012E26273
TslGame.exe!0x0000000012DD80E3
TslGame.exe!0x00000000142F59A1
TslGame.exe!0x00000000148B30BB
TslGame.exe!0x000000001456B282
TslGame.exe!0x00000000135A121A
TslGame.exe!0x000000001369F31B
TslGame.exe!0x000000001430A024
TslGame.exe!0x000000001475A0FA
TslGame.exe!0x00000000144CAA01
TslGame.exe!0x00000000144D6CCB
TslGame.exe!0x00000000144D75A9
TslGame.exe!0x00000000144DC0CF
TslGame.exe!0x00000000144DBA54
TslGame.exe!0x00000000144DC020
TslGame.exe!0x0000000014642125
TslGame.exe!0x00000000146424F0
TslGame.exe!0x00000000155D9438
TslGame.exe!0x0000000012F3F26D
TslGame.exe!0x00000000137C6773
TslGame.exe!0x00000000145E58DD
TslGame.exe!0x0000000014540247
TslGame.exe!0x0000000012CD9DD7
TslGame.exe!0x0000000012CD333C
TslGame.exe!0x0000000012CD339A
TslGame.exe!0x0000000012CDA84B
TslGame.exe!0x00000000156FA787
KERNEL32.DLL!0x00000000C1F71FE4
ntdll.dll!0x00000000C286EFC1
ntdll.dll!0x00000000C286EFC1
it's just that
viral monolith
@ocean shard Sorry for ping but any idea what's causing that, I can't figure it out, maybe some sort of access violation??
wide geyser
I just wish I could play all the new event stuff, it looks sick
viral monolith
Some of it is pretty alright, have you just happened to try the test server at all?
viral monolith
Hmm, that's weird then
wide geyser
Yeah :/
viral monolith
I would say try and reinstall but I'm guessing that's the first thing you tried lol
viral monolith
I'm going to google EXCEPTION_ACCESS_VIOLATION to see if I can find anything
wide geyser
I've tried, you can try if you want lol
viral monolith
Do you use MSI afterburner?
wide geyser
Yeah
viral monolith
Close it, that's the cause
viral monolith
Oh ok then :/