#🤝│community-troubleshooting

1 messages · Page 98 of 1

viral monolith
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Its not my internet

proper falcon
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@fiery iron Can't change in game or his monitor?

viral monolith
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I've reinstalled gam

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game*

fiery iron
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@fiery iron Can't change in game or his monitor? in game

proper falcon
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@viral monolith Have you verified game files?

viral monolith
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Yes

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atleast 6 times

proper falcon
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@fiery iron Does your friend have any launchoptions?

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@viral monolith Do you have an active anti-virus? Try temporarily turning it off

viral monolith
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Well it loads up

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Doesnt have text

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or do anything after

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And its not froezen

proper falcon
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Might be a firewall issue

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Not entirely sure tbh

vagrant fox
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please help

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me game crashes

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3 days

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please one help

viral monolith
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Zentu does it do this

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?

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Right screen

vagrant fox
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no me error

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crash

viral monolith
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Oh

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Well its been doing that for 3 days aswell

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that update broke everything

vagrant fox
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yes

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unistall and install 3 4 5 6

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yes failed update

quick chasm
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@vagrant fox The team are aware of the issue and are investigating the cause. Some players have reported that disabling HPET has helped them with this issue. You can see the steps on how to disable HPET in the thread below.
https://www.reddit.com/r/PUBATTLEGROUNDS/comments/84qa6p/psa_disable_hpet_to_fix_startup_crashes/

viral monolith
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Ok, Thanks alot!

ionic olive
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I keep having a [25] Client not responding error

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I can't seem to fix it

fiery mortar
viral monolith
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i'm having a problem since i can't get into the lobby

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everytime i get in it crashes

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nothing helped that you sent me

viral monolith
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when will the test servers be back up ?

tough harbor
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when theres something to test maybe idk

main vapor
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Is the abuse of map glitches (see-through rocks and being able to go through a rock on one side and not the other) bannable?

vagrant fox
tough harbor
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maybe bannable for limited time @main vapor . they shouldnt be banned permanently. not too strong of an offend.

main vapor
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Okay

keen hornet
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I saw the HPET fix above, is there anything to keep an eye on performance-wise if disabling that does end up fixing my crashing issues?

zealous anchor
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disabling HPET in theory increases performance

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not sure what it does but disabling it netted me an extra 10 fps on PUBG

keen hornet
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Well that's comforting to hear, thanks ^^

ionic olive
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Can someone help me, I keep getting a [25] Client not responding error, i've tried deleting all pubg files and redownloading, still crashes

quartz nacelle
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Unreal Engine is exiting due to D3D device being lost. FUCK PUBG

zealous anchor
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@quartz nacelle you want some help?

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or just here to complain

regal field
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i met an clearly hacker in this server

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it's @viral monolith i saved the replay

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aimlock and wallhacks

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lmao

keen hornet
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There's a link in the channel immediately under this one for where you can report someone.

regal field
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2 lazy to report

keen hornet
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<_< then why bother complaining? Same amount of typing to less effect.

regal field
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lol you can report for me 😉

zealous anchor
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lmao

keen hornet
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I think you're trying to kill someone's reputation.

zealous anchor
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are you the kinda person who dies to a hacker in-game but doesnt report them cuz "nothing will happen"

regal field
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i can stream for you

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if you want?

quartz nacelle
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@zealous anchor I AM IN NEED OF HELP

zealous anchor
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good

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so, you're getting a D3D crash correct?

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does this happen when the game is starting or during gameplay

quartz nacelle
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both

regal field
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i just reportet him throu the replay function

quartz nacelle
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its quite random

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@zealous anchor what do you think is causing the problem?

zealous anchor
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what are your specs?

quartz nacelle
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Lenovo Y410p

zealous anchor
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hmm

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have you done any overclocking?

quartz nacelle
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I have actually underclocked my gpu

zealous anchor
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hmm

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can you try reverting to stock?

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some old forum threads are saying thats the issue

quartz nacelle
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reverting to stock crashes more often, so i have underclocked

zealous anchor
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oh

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huh

quartz nacelle
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i tried over clocking, which made it even worse

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yea :/

errant epoch
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Any support staff in here? I already posted before, but forgot to check up on it, and can't find the post anymore

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I purchased 2 crates the other day, one where I also used a key, and when I tried opening them, I got a message saying it took longer than expected to open them, afterwards they were gone, and I never received any loot from them

zealous anchor
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check your inventory for new items

tribal flicker
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^

zealous anchor
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you might have gotten stuff but it didnt tell you

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that happens sometimes

tribal flicker
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If you successfully verified you got nothing, our customer support can see what you got and help.

zealous anchor
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thats a lot of links

tribal flicker
rocky crow
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Anyone else having fps problems in the main menu after the update? It doesn't affect the gameplay at all, and I get really good fps in-game, but it's still kinda annoying to browse the menus with under 5 frames per second

errant epoch
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Hmm I don't recognize any new items, is there a way too sort the items, so I can see what the newest things I've gotten in my inventory?

golden edge
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its been 4 days and still no hotfix for those having crash in the loading screen, jesus.

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disabling hpet doesnt work for me, i cant literally play the GAME!

quartz nacelle
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SAME

vagrant fox
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same!!!

viral monolith
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Please help

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Thats a link for what i see

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And it doesnt load properlt

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Properly

vagrant fox
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help please

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3 days dont play pubg 😦

trail bobcat
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My game crashed in the loading screen

vestal sinew
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My game crashes as soon as it boots

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Any help?

vagrant fox
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yianis same!

errant epoch
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SR26 LF1, it's lit in here

sudden karma
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!invite

regal vaporBOT
regal ravine
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@tribal flicker @oblique zodiac was trolling our game

tough harbor
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still a lot of crashes hmm i wonder why 🤔

keen hornet
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Is there anyway to force a client update? Since that rollback on Tuesday I have been entirely unable to play the game. I tried that HPET fix and went through all of the troubleshooting steps that StevetheHappy posted but I can't get the game past matchmaking.

Worst part is bugfix submission also crashes and burns so I'm not even sure how to feed you guys data <_<

tough harbor
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damn that sucks dude. if only we know how to fix it ourselves

keen hornet
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I mean it is what it is just hoping someone can point me in the right direction.

golden edge
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@keen hornet same here, but apparently devs dont give a single fuck.

keen hornet
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Yes they do; dev work takes time. Not to say I'm not upset that I can't play the game I want to play but I doubt they sit around 24/7/365. Not fair to them to say that.

golden edge
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its been 4 days, there is no announcement for that. hopefully they adress the issue and fix it asap.

languid stream
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Why does the f’n game crash so much?

storm elbow
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Okay, so the crashing while going to matchmaking is still not fixed. Why an untested update was pushed into live servers so quickly is beyond comprehension but it is what it is. The thing I don't understand is the crash report system ALSO crashes for most people so how can the devs possibly know how to fix the issue?

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This is what I get when I try to send the crash report:

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Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000

TslGame.exe!0x00000000D228427F
TslGame.exe!0x00000000D2284893
TslGame.exe!0x00000000D22349CA
TslGame.exe!0x00000000D3749651
TslGame.exe!0x00000000D3D01C6B
TslGame.exe!0x00000000D39BBBE2
TslGame.exe!0x00000000D29F990A
TslGame.exe!0x00000000D2AF584B
TslGame.exe!0x00000000D375DA24
TslGame.exe!0x00000000D3BA8CFA
TslGame.exe!0x00000000D391BF11
TslGame.exe!0x00000000D392815B
TslGame.exe!0x00000000D3928A39
TslGame.exe!0x00000000D392D53F
TslGame.exe!0x00000000D392CEC4
TslGame.exe!0x00000000D392D490
TslGame.exe!0x00000000D3A9242B
TslGame.exe!0x00000000D3A927F0
TslGame.exe!0x00000000D4A256E8
TslGame.exe!0x00000000D23F56CD
TslGame.exe!0x00000000D2C1A253
TslGame.exe!0x00000000D3A3572D
TslGame.exe!0x00000000D3990CB7
TslGame.exe!0x00000000D2139B47
TslGame.exe!0x00000000D21330EC
TslGame.exe!0x00000000D213314A
TslGame.exe!0x00000000D213A47B
TslGame.exe!0x00000000D4B47997
KERNEL32.DLL!0x00000000DE9713D2
ntdll.dll!0x00000000E04254E4
ntdll.dll!0x00000000E04254E4

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I'm more than willing to supply any staff member with any bit of information possible. I'm pretty handy to have around. So if any staff or dev needs info just ask

languid stream
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If every player is crashing as often as I am, I’d say that at least some are making it through.
I likely crash somewhere between 15-40 times per day.

storm elbow
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I haven't been able to play one single game since the update

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Along with thousands of others reportably

bright crystal
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Anyone know why I cant play on OC region?

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I used to be able to and the past couple weeks i havent been able to find a game.

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help.. plez

viral monolith
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hey guys

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My sound conked out

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I'm not able to hear anything in PUBG

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I tested my sound using a speaker test website, and it worked

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any ideas?

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I;

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I'm going to eat really fast, so brb

viral monolith
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@ocean shard Has anyone encountered this issue of the audio not working?

blazing monolith
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how can I get my friend in this server?

merry sky
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squad fpp not working SA server

tough harbor
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we need solutions

vagrant fox
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yes please

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we need solutions

primal nebula
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My audio not working in mobile..

tropic sonnet
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heyooo

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can someone explain to me how to find a squad, i understand there's tabs, but if someone could run the terminology by me i'd really appreciate

frank gyro
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kjohn wont leave

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some one help me report

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sr 3

lime tree
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can anyone help me to fix battleye: client not responding. it keep showing after update
i tried reinstall game but no result

waxen gale
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!invite

regal vaporBOT
teal zenith
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how can i check ping to the server? i keep getting killed behind wall

viral monolith
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Is Aug better than M416?

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Or not?

tribal gyro
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Any solution for battleye don’t repond?

proper falcon
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@tribal gyro try verifying game files

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@viral monolith personal preference imo, AUG does more damage afaik

tribal gyro
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already done nothing change

viral monolith
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Still no fix for me, ive tried everything

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And no one on this servers given me useful help

proper falcon
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!forums

regal vaporBOT
proper falcon
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@viral monolith try looking around on the forums ^^

viral monolith
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I have

proper falcon
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Oh, I'll take a better look when I'm on pc

tidal wolf
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since the last patch, my game crashes after every damn match

tough harbor
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@sojov#5051 can't really check ping. but thats a feature that a lot of people have been asking for.
@viral monolith personal preference. some say aug the best. personally i feel more comfy with m416
and to those who keeps crashing, please be patient. im sure hte devs are doing something about it. i hope

mental lagoon
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game gets stuck on black screen with white pubg logo after every game

mighty oasis
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SKS, and i assume also the mini, don't contribute to the trigonometry involved achievement. Is that intended?

viral monolith
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I keep getting the Aug when have a m4 makes me wanna die

tough harbor
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haha talk about luck

untold knot
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hello im trying to build my rank and i got stuck in the game twice in a row in different spot

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first my car just dropped down from bridge and exploded total glitch / around 30 ppl alive

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2nd i got stuck in a rock with 20 people alive, i took screenshot this time

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please fix this issues i will attach photo so u can see it clear

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otherwise pubg is a great game, just add some ranks like fortnite has. thhanks for the game and help

fluid ermine
storm elbow
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Welcome to the crash club @fluid ermine! Make yourself nice and comfy. You're going to be here for a while

fluid ermine
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This is how my game looks like after the loading screen when it starts x.x

storm elbow
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Woah

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Wtf

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Verify the integrity of the files?

fluid ermine
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Done already.

storm elbow
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It looks like a pretty lit party

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Reinstall gpu drivers?

fluid ermine
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GPU Driver is really new tho 🤔

storm elbow
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It can still get bugged or corrupt

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I'd give it a try. It doesn't hurt anything

fluid ermine
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I am about to as I just ran a test on a few other games to make sure it wasn't just PUBG.

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Rocket League nearly crashed and got the same coloring.

storm elbow
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Yeah most likely gpu

fluid ermine
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if it's much more than driver, I'm going to be surprised, cause it's less than a year old 🤔

Gigabyte Radeon RX 580 - got it for free on warranty of my old AMD gfx from three years ago

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I reset my driver, and I could launch it now, @storm elbow 🤔

storm elbow
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@fluid ermine we really enjoyed having you in the crash club... You will be missed...

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😢

tribal wyvern
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rip

umbral night
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that kinda pixelation is usually a sign of physichal damage to graphic chip or the "pathways" (dont remember whats the correct name", most likely due to heat

sterile gate
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i need help with a crash. idk why this happens but when i open the game its like a 50/50 chance of me getting in the game. i can load into the game somtimes and somtimes not. anyone help? i also verified integrety but still didnt work and i reinstalled game and deleted all files

honest flax
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@sterile gate is that loading the game or joining a game? I had an issue where the client would lock up entering a game (at the ... loading screen) and also client locking up the PC. Upgraded by GFX drivers and both problems went away.

sterile gate
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@honest flax Its loading into the game.

timid elbow
storm elbow
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Looks cool though

tidal wolf
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goddamnit, stupid threeseater needs fixing!!!

viral monolith
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Goddammit atleast you can play the game

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At least*

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My game had always worked

tidal wolf
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launches like a falcon rocket for no reason. 😂

viral monolith
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Untill most recent update

lucid pivot
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wth is happening with maps and matchmaking lol

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10 matches straight into session for our team, everytime the old map

vagrant fox
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omg

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dont solutions

storm elbow
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@viral monolith same... We shall both become the presidents of the Crash Club

vagrant fox
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omg fucking crash game

viral monolith
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Actually

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Its not a crash

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it freezes on the loading screen

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With the lvl 3 helm guy

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No text

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Or anything

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No crash report

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even reinstalled game

storm elbow
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Oh, so then I will be sole president of the crash club and you are the sole president of the freezing club

viral monolith
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xD

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I wish i could play 😗

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😦

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I meant

upper shoal
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Game stuck on start matchmaking on live server, anyone know a fix?

viral monolith
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Vaildate viles

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Idk

storm elbow
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How does your RAM look while this is happening?

viral monolith
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Who mine?

upper shoal
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me?

viral monolith
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xD

storm elbow
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Ahhhh

viral monolith
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Idk

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I will check

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Ik how]

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Ik how*

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I have 32 gb of ram

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Tho

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So it shouldn't be that xD

upper shoal
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when you reinstall the game ahhhh, did you delete the old battleye save?

storm elbow
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Oh well that shouldn't be it XD

viral monolith
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Yeah

upper shoal
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what GPU?

viral monolith
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I will check my gpu and cpu and everything when it loads

upper shoal
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NW, Slow replies found a game

viral monolith
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Apperantly Having a pic of a lvl 3 helmet guy with music uses 99% of gpu...

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Bottom left "usage %99%

storm elbow
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Try removing your gpu drivers and reinstalling them

viral monolith
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kk

upper shoal
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i get 99% gpu ussage

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and my game works

viral monolith
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Oh ok

storm elbow
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My task manager doesn't show my gpu usage so I never know what it is

viral monolith
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xD

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Lol

upper shoal
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not on windows 10?

storm elbow
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nah, windows 8.1 because win 10 is trash

bleak cape
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LOVE HOW I GOT STUCK IN A WALL

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THIS GAME FFS

storm elbow
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I love how you also felt the need to type it in all caps

plain stratus
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Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x1324
Faulting application start time: 0x01d3be19261f5ad2
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 97c3fdf7-a3fb-4875-b521-d3cac8b3b2e7
Faulting package full name:
Faulting package-relative application ID:

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2nd time today

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never got any error before patch

upper shoal
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windows 10 better then 8.1 lol

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nice error 😦

storm elbow
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in your opinion

viral monolith
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i have an issue with my mouse cursor

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it appears in game and i cannot move the screen when i play

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can someone help me fix it?

shadow sail
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Did they remove zeroing for iron sights???

storm elbow
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I didn't know it ever existed...

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I thought it was static at 50-100m unless you are using an 8x scope

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I think it used to be on the 4x but I never zero unless the target is 500m+ away

shadow sail
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You could previously zero on irons, I had it set to my scroll wheel and it was useful and now my controls for the scroll wheel have switched back to weapon switch
Also 4x could never zero, only 8x and 15x and irons

storm elbow
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Like I said, I hardly ever zero so I would have never noticed if it was on the 4x in the past or not. But I've never heard of it being on iron sights

shadow sail
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Well Long shots with the win is going to be much harder now

hushed prawn
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Hey can you join squad room 11 Blindsniper keeps following me lobby to lobby

vagrant fox
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game crashed nice

storm elbow
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I'd like to welcome the newest member of the Crash Club, @vagrant fox !! 👏 👏 👏

vagrant fox
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hjjajaj

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fucking game

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they do not give any solutions

storm elbow
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depends on your crash type

vagrant fox
storm elbow
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mine is the crash while entering matchmaking that a lot of others have been experiencing since the patch

vagrant fox
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and me

storm elbow
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paired with the crash reporter also crashing so they can't even get the crash report

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DUDE

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PUT YOUR DISCORD ON DARK MODE

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WTF IS WRONG WITH YOU

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jk

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if you like it like that it's fine

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you are murdering your eyes but you do you

autumn depot
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Can PUBG please stop crashing.. Thanks dad. Its very annoying lol.

merry sky
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matchmaking machine broke

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SA FPP SQUAD

crisp pollen
#

Has the bug where the 3-seater randomly jumps in the air been fixed yet?

zealous anchor
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@crisp pollen marked for next patch

hallow hearth
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out of video memory trying to allocate a texture, 4-5 times in one house or so... wtf?

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hour*

trail geode
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GPU?

hallow hearth
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1080ti and 16gig ram

subtle sage
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game crashed for the second time in the same exact way, when i get back into the game i cant oick anyhting up or shoot my weapon. ive died twice today to the same issue

bright crystal
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How the hell can I connect to OC servers...

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Its so annoying.

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I wanna play with my friends but it just cant find a match. Third person finds a match instantly on OC but first person is a nope...

golden edge
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devs are just too lazy lol

bright crystal
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Thx helps alot...

mental lagoon
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why do i get stuck on the loading screen after every match now, i have to restart the game every time.

vagrant fox
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ty admin for help nice

languid stream
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Why the f’ does my server keep defaulting to AS?

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Super fn annoying

languid stream
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There are a hundred things about this game that are annoying no-brainers. I play FPP North America EVERY DAMN TIME. Why the f’ can’t I set that as a default so I don’t have to select it every time? Stupid!

zealous anchor
#

that's on the known issues list to be fixed next patch

languid stream
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And.... CRASH! Again!

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I can’t believe I paid for this shit

zealous anchor
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lmao

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do you actually want help or are you just here to complain

languid stream
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If o were paid by the crash report, I coulda paid for this game for you and myself just today.

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At $0.05 / crash

zealous anchor
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ooookay, taking that as a "just here to complain"

languid stream
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Well what else? It like I’d get any help

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It’s not my first time

zealous anchor
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i mean

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you could give me some info about the crash

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and i could help you

languid stream
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Been here once or a hundred times before

zealous anchor
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like

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when did it happen?

languid stream
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Okay. Why would you like?

zealous anchor
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was there any errors reported?

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what were you doing when it happened?

languid stream
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All the time. And no, not that I have seen.

zealous anchor
#

what exactly happened at the time of the crash

languid stream
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This most recent one, I was picking up ammo

zealous anchor
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did the game just close and go to the error reporter?

languid stream
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Yes

zealous anchor
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hmm

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that is a bizzare crash

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can you go into your game files and find the crash log?

languid stream
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What’s your professional opinion? Shit game?

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Sure

zealous anchor
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professional opinion: you have some random edge-case error i'd like to know about

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never once heard of a random crash that just closes and goes to the reported

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usually its bad_module_info or crash on the loading screen

languid stream
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Are the logs in the steam directory?

zealous anchor
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should be

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wait no

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C:\Users<user>\AppData\Local\TslGame\Saved\Logs

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or C:\Users<user>\AppData\Local\TslGame\Saved\Crashes

languid stream
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There are a lot of them in “crashes”

zealous anchor
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find the most recent one

storm elbow
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it's useless

languid stream
#

K

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Ya. I know but what the hell

zealous anchor
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let me know if you find it

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it should be the most recent folder

languid stream
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I just sent you all of them

devout chasm
#

keeps crashing on desert map. nothing seems to be the same, this time i was just dropping in. last time i was running to circle.

languid stream
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Ya. That’s a symptom...

subtle sage
#

i have the same issue dang

devout chasm
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it's bogus. shouldn't crash just doing regular ass shit like running to circle

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and that it's not even crashing when similar things happen it's totally random

languid stream
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That’s a symptom of a really shitty game

devout chasm
#

guess i'll go play something else

languid stream
#

That’s why I’ve been doing lately.

devout chasm
#

it's wild that this is literally the only game that crashes for me, ever, and it does it so often.

languid stream
#

It’s PUBG.

zealous anchor
#

huh

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i'm reading the crash dump

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and it's mentioning multiple errors in RAM

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have you installed new RAM sticks / slotted new ram recently?

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@languid stream

languid stream
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My ram should be fine. In fact I ran memtest just a a couple weeks ago

zealous anchor
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ok

languid stream
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I can run one again to be aure

zealous anchor
#

that would help

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and how much ram do you have

languid stream
#

And that standard ram? Not vram?

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32GB

zealous anchor
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could also be VRAM

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just throwing memory errors

languid stream
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I can test that too though I don’t crash in anything else

zealous anchor
#

ok

languid stream
#

Stabby

zealous anchor
#

it may be possible that PUBG being a game that has to render a whole big map, is exposing an issue in VRAM

languid stream
#

Hm... ya. That makes sense

#

I’m running “Video Memory Stress Test” now

zealous anchor
#

Quick question, what other games do you play?

#

anything that would have a big map in VRAM like PUBG?

languid stream
#

Pubg most but bf1, CSgo, division, a little Fortnite

#

Arma 3 though I haven’t played that much in a while.

#

I don’t think Fortnite maps are as large in file size though I have never looked into it

zealous anchor
#

FN map is much smaller, ye

#

its using around 1gb of my 6gb of vram

languid stream
#

How much do pubg maps use?

zealous anchor
#

about 5.5g for desert, 5g for erangel

#

thats on high textures tho

languid stream
#

Video mem test found nothing. Running memtest now

sterile gate
#

I’ve reinstalled and deleted everyrhing and still crashes

#

Halppp

zealous anchor
#

crashing on launch or in-game?

sterile gate
#

On launch

sterile gate
#

That will fox?

#

Fix?

storm elbow
#

That doesn't work for mm crash

#

Just startup crash

zealous anchor
#

That should fix the startup crash @sterile gate

sterile gate
#

Okay

#

Thanks B.B. ❤️

#

I’ll try it

#

I haven’t tried it but it’s weird because sometimes it lets me in sometimes it doesnt

#

@zealous anchor

zealous anchor
#

yeah, that is pretty accurately the issue

sterile gate
#

Okay

#

I’ll try when I get home

#

What is cmd and bcd

storm elbow
#

@zealous anchor what are you using to read the crash logs?

zealous anchor
#

a combination of windbg and bluescreenview

sterile gate
#

Wow 😮

dull escarp
#

Has anyone else had serious stuttering issues in the last week or so?

storm elbow
#

Alright

sterile gate
#

No

storm elbow
#

Notepad++ won't work for reading them will it?

sterile gate
#

So what is bcd and cmd

storm elbow
#

Cmd is your command prompt

sterile gate
#

How do I run cmd as administrators

zealous anchor
#

windows + X

#

and click on it in the menu

viscid ivy
#

it says im not authorized

knotty reef
#

When you find it, right click on it and run as adminstrator

sterile gate
#

@zealous anchor how do i do the reddit thing

#

how do i do this?

#

what is BIOS and how do i get to it?

storm elbow
#

most new systems use UEFI (I probably totally srewed up those letters) instead of BiOS but the ways of getting to it vary depending on your motherboard

sterile gate
#

how do i open it?

storm elbow
#

google

#

it's your friend

sterile gate
#

any othere strats?

#

with my crash

storm elbow
#

I'm currently installing the Windows SDK so can read these damn .dmp files and figure these crashes out for myself since I can't send them to PUBG devs via the broken crash reporter

golden edge
#

@storm elbow hey, fixing the corrupt WMI stopped me from crashing on the loading screen. just in case you're not aware of it

#

what i did to fix the crash is,

  1. disable hpet
  2. run this script
storm elbow
#

@golden edge that fixes the start-up crash but not the crash going into matchmaking that many others like me have

golden edge
#

@storm elbow nah, mine was not the startup crash

#

mine kept crashing on the loading screen

storm elbow
#

I'll try it I guess and let you know

golden edge
#

haven't been able to play the game for 5 days and this script instantly fixed the problem

cedar ruin
#

what does LFS mean?

golden edge
#

i dont know how it actually works tho, i was super triggered at devs so i just gave it a try

keen hornet
#

Has there been any acknowledgement that they are looking at the matchmaking crash?

#

I sent in a ticket yesterday but I hadn't seen anything quite yet.

zealous anchor
#

they've acknowledged that it exists and they're looking into it now

keen hornet
#

good enough for me, thanks for relaying that

storm elbow
#

sorry numbers guy but I ain't downloading that

golden edge
#

i know thats the smartest choice here.

sterile gate
#

how do i change my PUBG name

golden edge
#

i was like whatever lets try this shit anmd it worked out

#

hope they patch it asap

sterile gate
#

i hope they add changeing names

golden edge
#

i dont know why it takes this much time

storm elbow
#

well

#

here's the issue:

#

FAILURE_ID_HASH_STRING: um:invalid_pointer_write_c0000005_tslgame.exe!unknown_error_in_process

hasty ice
#

Any ideas on Black Screen between rounds???

timid elbow
#

gotta love network lag in the boxing arena....instantly get shot in the head by anyone

hot hornet
#

Is it possible to take someone else's username who is not active more than a year?

dry mason
#

Is it just me or is pubg being really laggy and slow ever since the update

tribal flicker
#

No @hot hornet

dry mason
#

Hey @tribal flicker why is pubg kinda laggy and slow lately and it says its been reconnecting a lot due to server things since the update

past cloak
#

Shot registration is completely gone.

viral monolith
#

crashing on launch ? here are the steps to correct

#

PSA: Disable HPET to fix startup crashes introduced with recent patch
self.PUBATTLEGROUNDS
submitted 2 days ago by MDSExpro
I was one of unlucky few who were completly unable to play after recent patch - game always crashed after startup logo. To my supprise, i was able to fix it by... disabling High Performance Timer.
How to do it:
Launch CMD as an Administrator
Disable BCD entry for HPET - bcdedit /set useplatformclock false
Restart
On boot, go to BIOS / UEFI and disable HPET here as well (not required on some platforms)
Credit goes to heroes from PUGB forum: link

past cloak
#

Crashing at launch and after match.

viral monolith
#

same do above it seemed to have worked for me

#

Honestly none of us should ever have to enter our cmd to correct issues from a game. i'm still trying to figure out how pubg is the game of the year . smfh

#

and this is why dare i say it .......... ffffffffortniiite is winning. blah that was hard to say .

#

next year is the last i heard

sonic raptor
#

testservers are under maintenance?

tiny fiber
#

where am i suppose to go when i get loot?

#

just camp in my building?

hot matrix
#

HELP...

#

Since the new update i have been loading slower into the servers and most of the times both me and my friends game crashes! Is there anything wrong on my side og the server side?

viral monolith
#

For all those people who run the game at 30 to 40 fps even though they tried all methods from youtube and stuff. Well.. I found this program called "Razor Cortex"
It pauses all unnecessary processes and allows you to get a few more frames. I got like a 5 ~ 10 fps boost. And you'll know 30 to 40 is a big difference. So yeah... try it out

#

for anyone else.. it's sort of not needed but if you want a few more frames.. maybe

#

@nova lion well, if you want more frames.. 😛

primal sleet
#

Why the fuck did I get booted off of a game for running fucking vmware on my machine

#

I need the vms for my work

#

The fuck is this shit

#

Seriously fucking mad

ionic olive
#

Haha try having your account bugged and unable to play for a week straight, only able to play on friend's account

primal sleet
#

@ionic olive how the fuck

#

Fucking dumbasses incapable of making a fucking handshake and encrypting traffic

#

Sorry but I just booted from an amazing game

#

AND I AM REALLY MAD

quick chasm
#

@primal sleet vmware was blocked by BattlEye because some of it features allowed people to cheat

#

to play the game you will have to have it closed

primal sleet
#

What next, does it also ban HyperV

#

VirtualBox

quick chasm
#

And cursing at devs is going to get you banned from this server.

primal sleet
#

Do I have to shut down every single android vm

#

Its a hypervisor god damn it

#

I could run esxi and cheat as much as want without you seeing its being ran

#

This is honestly just dumb

lament hollow
#

@quick chasm can the game be more optimized becuse i play pubg on very low (everything is on very low) and i play other games on high with smooth 90 fps

#

pubg runs on 50 fps

#

😕

primal sleet
#

@quick chasm could you at least tell me if these 3 are gonna get me kicked

#

Or only the main process

#

Since these wont shut off without me uninstalling vmware

coarse junco
#

these are ok, they are running on my pc too

ionic olive
#

@quick chasm I keep getting a [25] Client not responding error when I play on my own account, I tried to redownload pubg by deleting all files, but I play perfectly fine on a different account

quick chasm
#

What are your pc specs and ingame settings @lament hollow

lament hollow
#

@quick chasm everything is on very low

#

and 8GB ram

#

i know i need an better GPU but the are overpriced now

quick chasm
#

@ionic olive do you login on a different account on your computer and play without getting that error?

#

@lament hollow try upping view distance, textures and anti aliasing to medium

#

post processing to low

#

rest on v.low

#

and play on fullscreen + vsync on to get a smooth picture

lament hollow
#

ok thx

#

@quick chasm 1 more thing the motor bugs hard if you pick it up i died yesterday becuse the motor got spawned in to me

quick chasm
#

Yeah the team are aware of issues with motorbikes

#

we have forwarded the issues, they are being investigated

lament hollow
#

oke nice

storm elbow
#

CT guys are actually talking!

#

🍿

#

Any update on the crashes after matchmaking loading screen @quick chasm ?

#

besides the ussual copy/pasta fixes that don't work

ionic olive
#

@quick chasm Yeah, I logged in a different account on the same computer and didn't crash, minutes after I crashed earlier. But apparantly I just tried to play my own account and it didn't crash for once, it could be just a coincidence but i'll PM you if I get the same problem on my own account

quick chasm
#

Since the crash is inconsistent, you would have to test playing on a different account for at least a whole day and see if you do not crash at all in order to be able to claim that the crashing only happens on your account

ionic olive
#

Well, I crashed for about a week straight on my own account, and my friend who doesn't crash tried to use my account and got the same error, which led me to try a different account

#

I played about 7-8 games without crashing just earlier on a different account

#

Just tried to use my own account for 1 game and didn't crash, it's weird

quick chasm
#

@storm elbow It's still being investigated. The crash affects a minority of players and it is hard to find the pattern when it "randomly" affects players with all sorts of hardware, regardless of it being high end or low end

#

I've never experienced that crash, and have bought and installed the game on my younger brothers computer that I have built and he has not experienced any crashes

#

our hardware is different

storm elbow
#

my crash.dmp's showed a consistant pointer_error

ionic olive
#

@quick chasm I just got the client not responding error on my own account, it's highly probable it's a problem with my account

foggy python
#

@quick chasm wow what a good big brother

lofty elk
#

Hello I a experiencing a constant crash since I had turned on the PC yesterday and I have no idea what's causing it and could use help. I have tried everything I could find online. I think it was the update and when I restored prior to it it did work for a few seconds but began crashing again. Desperate here 😦

dreamy vine
#

What can I do, when I encounter the problem "failed to initialize steam"? Rebooted the steam client already, doesn't work. :/ *fixed - running steam as administrator worked out

sand roost
#

the game itself is still really good, the amount of hackers using no recoil is spoiling the fun though

quartz sapphire
#

^

worn aspen
pallid sundial
#

if i die in duo or squad and if i want to spectate my teammates my game is stuck. (i can't do anything then)

sterile gate
quartz sapphire
#

@worn aspen

balmy cedar
#

Vaulting is not working properly most of times, Gents

upbeat python
#

This has happened twice today. tri bike just flipping for no good reason! Am I not understanding something here? https://youtu.be/dy6dBvXdVPQ

balmy cedar
#

@upbeat python you ran over banana, buddy.

storm elbow
#

plays xfiles theme

upbeat python
storm elbow
#

No. You died from falling after running over the banana

#

Simple Mario Cart physics

viral monolith
signal elk
#

I reatarted lobby and cant seem to fix this

upbeat python
#

@signal elk I had that yesterday too.

vagrant fox
#

yes

#

me game is crashed 5 day

#

dont play game

#

please help

spark kraken
#

anyone else's mic not working in the lobby?

#

works everywhere else but not in the lobby

viral monolith
#

is it normal for pubg to crash once in a while? cuz i clicked the windows key and it crashed idk why.

spark kraken
#

yeah it happens every once and while

#

ive never had it happen while im in game though

#

its always exiting

viral monolith
#

yeah same

wheat ocean
#

PUBG PLS Optimize the server to be less laggy

calm current
#

how can i join a custom game?

devout chasm
#

game is crashing on desert map

#

no rhyme or reason. fun looting game tho i guess

#

the open door mechanic is A1 most of the time but lots of crashes, anyone else?

storm elbow
#

I tried a good ol' ipconfig/flushdns just for the hell of it but no luck

#

Still got this in the crash report:

FAILURE_ID_HASH_STRING: um:invalid_pointer_write_c0000005_tslgame.exe!unknown_error_in_process

tough harbor
#

weird how my dying laptop could launch the game without any crashes

#

but yeah 10 fps in main menu so..

#

what is it

fickle cave
#

lmao

kind spindle
storm elbow
#

that happens on the test server all of the time

#

Is that test or live?

dull escarp
#

Couldn't talk to or hear my team last game. I checked that chat was unmuted and i was in the team channel. The mic icon wasn't appearing next to my name and I double checked my ptt. Any ideas?

limpid edge
#

Where do i download the server hosting software?

viral monolith
#

im getting like 30fps max on 720p 100 screen scale

#

and it looks horrible..

#

ive like done soo much to get higher

#

but like..

#

max im getting is 2fps boist

#

boost*

nova lion
#

lol i play in 720p with 90 screen scale

#

surprisingly i can actully spot enemies quite easily still

viral monolith
#

lol

#

settings all on very low?

nova lion
#

yep except aa on medium

viral monolith
#

....

nova lion
#

get like 50-60 fps the first match

viral monolith
#

aa just blurs my screen soo much

#

:P

#

i find aa on very low good

#

its sharp

#

although it looks bad

nova lion
#

i just see jagged edges with aa on low and for some reason setting it on low or very low doesn't even make an fps difference

feral pagoda
#

@ocean shard

tough harbor
#

12.3gb update? did you update your game before or not

storm elbow
#

O_o

limpid edge
#

@weary warren where do i find the server hosting software?

weary warren
#

There is no server hosting software

#

@feral pagoda We haven't pushed a large update since last week, you must have missed it.

limpid edge
#

😮

#

Why not? Also any suggestions on how ine would be able to host an inhouse game for ~15 people

weary warren
#

Because custom games access is only available to PUBG partners, large communities, and esports organisations.

limpid edge
prime sandal
#

still cant apply partnership

viral monolith
#

@nova lion you have save my life with your settings

nova lion
#

@viral monolith oh they actually helped you?

#

good shit ma dude

viral monolith
#

good shit

#

@nova lion woah

#

although I did up my resolution to 1366.

#

seems to have not a big difference

#

i'm testing a few more settings

#

sooo... yay

#

the fact that grass is shown 100m around you is soo op

ionic olive
#

I seem to have a problem with my account, I keep getting a [25] Client not responding error on my own account, but play fine right after when using a different account

#

I've played for a full day and there seems to be no crash, but I crash after minutes in a match in my own account

umbral ocean
#

does anybody know how to apply for pubg partnership??

keen bobcat
#

I am also interested where to apply for the new Community CGAprogram ?

#

@quick chasm mind helping us out?

quick chasm
#

It is not open yet! (: Patienceeeee 🍻

#

follow the PUBG Partners twitter for the relevant information

storm elbow
#

Also check the forum often to stay updated too. It has stuff that doesn't go out on Twitter plus the Twitter feeds from all of the official pubg accounts

wheat ocean
#

why does my first game i load in very late but doesn't happen in the second and third ?

zealous anchor
#

is the game on an HDD?

crisp pollen
#

Sometimes at those appartment buildings in Erangel, if I jump out on the 2nd floor through the window at the stairs, that window doesn't break. But if I jump back in it does break.

I've had this a few times now, but I've never had this at any other window in the game. Has anyone else experienced this window not breaking since recently?

tribal gyro
#

hey i still get battleye client not responding any other solution?

crisp pollen
#

@tribal gyro tried a reboot?

ionic olive
#

^ Doesn't work, I still have that problem even after redownloading PUBG many times

#

What worked for me, as strange as it sounds is to use a different account

crisp pollen
#

Different account? You mean buy a new copy of the game?

ionic olive
#

Well yeah, but I didn't buy a new copy, my brother had one he didn't use

#

Also, devs please help, I still get the [25] Client not responding error on my account, any solutions?

regal vaporBOT
storm elbow
#

@weary warren You are a God! That fix you posted in the forums for the crashing while going into matchmaking worked like a charm!

quick chasm
#

Glad it worked

ebon ledge
#

Do the devs even take tickets for game bans?

#

Does anyone use adaware and malwarebytes?

storm elbow
#

I use malwarebytes

#

But that's all I'm going to say about it cuz last time I talked about something I use that was third-party i got kicked 😄

viral monolith
#

@thorn urchin keeps joining and leaving spamming mic

crisp pollen
viral monolith
#

watch this

north moon
#

somehow my cursor is shown in the game and i have to click and drag to be able to move around... like on a mobile device

tribal gyro
#

@crisp pollen yes

devout chasm
#

crash again on desert map

#

this time driving to circle

tranquil spindle
neon pasture
#

Hi guys

#

I got banned for too many complaints of suspected use of illegal software (= aka salty idiots reporting) and I was wondering when does the ban end

#

It says I'm banned untill March 20th, but it's March 20th already.

cold nova
#

So no more family share seriously?

olive root
#

!invite

regal vaporBOT
storm elbow
#

@cold nova no because cheaters were exploiting it as a bypass method

keen hornet
#

@storm elbow hey frenzy do you have a link to the forum post you were referencing for that crash?

keen hornet
#

thanks ^^

storm elbow
#

Don't worry. I will still hold the office of President of the Crash Club until the next election

keen hornet
#

well here's to hoping I can hand in my membership card for now 😅

storm elbow
#

lol

keen hornet
#

darn, no dice...

storm elbow
#

Is it crashing going into matchmaking or at startup?

keen hornet
#

Into matchmaking

storm elbow
#

damn

#

that fixed my issue

keen hornet
#

it takes me to the logo screen where it would have the three loading dots and crashes there

storm elbow
#

Yeah, that's what mine was doing too

keen hornet
#

It also crashes the reporting tool too so I can't even send in info.

storm elbow
#

Did you click "start on both of those things?

#

I had the same issue there too

#

with the reporting tool

keen hornet
#

The service was already started and running so I stopped them and started the service from scratch to be sure.

#

I know you're not staff but do you have a rough idea of what their customer service response time is?

storm elbow
#

No I don't sadly

tribal flicker
#

A day or two I imagine

#

every ticket is looked at by a real person, so it takes time.

keen hornet
#

It's alright, I just dunno if I should start to be less patient as it's been three days since I put the ticket in without acknowledgement.

storm elbow
#

A legitimate tag of one of the blue guys ussually gets answered within 24 hours. But don't overdo it

keen hornet
#

Yeah I figured it was and I know their player base dwarfs their staff team so I understand that it will take time

#

Oh are they okay to ping?

#

I wasn't sure what the status on that was

storm elbow
#

only for important inqueries

tribal flicker
#

I dont believe they are available right now

storm elbow
#

yeah, wait till one has a green dot

keen hornet
#

Alright, are they mostly US staff? If so I'll wait till office hours tomorrow.

tribal flicker
#

Some are US but blue names have different jobs like partnership programs and what not.

storm elbow
#

When I was a Sr. Admin on another server, there was nothing I hated more than being pinged while my red or orange dot was up

keen hornet
#

Gotcha, I think I saw RoboDanjal working on this issue with someone else so I'll probably keep my eyes peeled for them.

storm elbow
#

Robo and Steve are good support peeps

keen hornet
#

Heh, yeah I know the feeling. I'm a mod on one of the larger Pokemon Discords so things can get crazy when you're busy 😓

#

Gotcha I'll keep that in mind. Thanks for the info

#

Also thanks to you too Adam for the clarification.

storm elbow
#

Adam is best mod

tribal flicker
#

Yea Steve and Dan are cool guys, they can try to help you. But they are EU.

clever turret
#

Guys on the mobile version is there a way to distinguish teammates from enemies?

ocean shard
void basin
clever turret
#

How do I get numbers to appear on teammates. Went into squads and duos and had no way of distinguishing teammate from enemy other than the map which showed approximately where they are

#

This is on mobile btw

ocean shard
#

@clever turret Hey Richie, please see my message above for PUBG Mobile support

clever turret
#

@ocean shard where would that button be? sorry new

nova briar
#

is there a eta for pubg mobile in UK

ocean shard
past sigil
#

My PUBG client is crashing, yesterday was ok. i5 4460 8gb 750Ti 2gb.

viral monolith
#

is there a way I can get the old pubg map player icons?
with the circle..
I find the new one a bit.. uncomfortable

past sigil
#

Crashing when starts red zone, starts match(downloading)

#

@viral monolith old pubg player map icons when u re in duo or squad?

viral monolith
#

I mean like the old icons where there's the sort of arrow thing with a circle around it

past sigil
#

For what u need icons?)

viral monolith
#

no..

#

I'm not a fan of the new ones

#

(new as in the current one)

#

(even though it's not really that new)

past sigil
#

U can change icons in game?

viral monolith
#

not sure..

#

so I was wondering

past sigil
#

U cant change icons and other textures... But im not sure for 100%, maybe u can receive ban

viral monolith
#

true dat

viral monolith
#

@nova lion seems like I'm getting 34 fps and sudden drops down to 24

#

..

#

I wonder why..

viral monolith
#

i think my rating is around the perfect level so that i rarely run into cheaters

tough harbor
#

optimal level

nova lion
#

@viral monolith probs due to heating no doubt

keen sand
#

is the ios version available yet in the UK? can't find it

cedar dune
#

What is the download size of pubg on steam ?

celest canyon
#

Hello

#

Anyone have a solution for the internet error issue on pubg mobile?

quick chasm
viral monolith
#

@nova lion yup overheating was the problem

feral pagoda
#

@quick chasm When it will comes to europe!

quick chasm
#

It is out in Europe..i played a game recently

gritty violet
#

Hey anyone in here who can help out with some game crashing stuff?

quick chasm
#

When is your game crashing?

gritty violet
#

In loading screen

#

it started right after the march update

quick chasm
#

when you start the game?

#

or when you try and load into the match?

gritty violet
#

when i try to load into a match

quick chasm
#

Start these two services on your PC
-Security Center
-Windows Management Instrumentation
press windows key + R
enter "services.msc"
Right click on the service -> Properties
Set startup type to Automatic
Start the service under "Service status"

gritty violet
#

Ill give it a go, and return when i know if it works

quick chasm
#

it should look like this when its started and set to automatic

gritty violet
#

Alright

#

meanwhile ill give you a list of things i've already tried

#

List of Things i already tried.

  • Confirm Cache in steam
  • Reinstall game
  • Changing the virtual memory
  • Cleaning my pc for useless crap to gain more hard disk capacity
  • Turning off antivirus
  • Running as administrator
  • Installing all new drivers to my graphics driver (both automatically and manually installed)
#

So my OS is windows 7, meaning i dont have windows security center

#

@quick chasm It actually worked, thanks alot! ❤ 😘

quick chasm
#

awesome!

storm elbow
#

Yeah, that has been the best fix so far

keen hornet
#

@quick chasm I'm not sure if you have time, but I am having the same issue mentioned where the game crashes when attempting matchmaking. Both of the services you mentioned were enabled and running (I stopped and started the service manually to ensure they were running properly) and it did not change the crashing.

I haven't been able to play since that roughly 9GB patch last week if that's a helpful frame of reference.

hollow laurel
#

Hey guys, anyone having any issues launching the PUBG mobile app? When I launch mine the entire screen starts flickering non stop, becomes hot and hangs and I have to force restart it. I'm using iphone 6S on iOS 9.0.2

quick chasm
wintry tendon
#

Anybody getting connection failed on reconnect?

patent lintel
#

BTW I'm in Water treatment

#

HELP!!

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IM STILL ALIVE!

grizzled remnant
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Hello, Why can't l play pubg mobile I've downloaded app. There will be a cent background and so will it remain or a cent then pubg logo than it is from the off that normal?

tawny stone
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is test servers down?

ebon ledge
#

How long does it take for customer ticket support to reply. Been waiting a whole day

storm elbow
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2-4 days reportably

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I suspect they get a lot

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and it takes a while to get through them

tough harbor
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dayum 1080ti should go 4k high no problem

timid valve
#

The game crashes on mobile on my iPhone 5s

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Is that a known issue or is it just me 🤔

ebon ledge
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Temp ban then the 24hr support ticket is basically useless and they don't even bother answering those then, really stupid of them to add that then.

nova garden
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what is SR?

subtle imp
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sniper rifle

dense frigate
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theres so much lag on NA servers right now, my squad and i can barely play, rubber banding out of cover, downstairs, through doors, etc. items not getting picked up, shots that apparently werent fired from our weapons from replay/deathcam even though we clearly did.

past cloak
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^^^

late pivot
nova lion
late pivot
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SERIOUS SOUND ISSUES THROUGHOUT THE GAME CURRENTLY

viral monolith
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Bro looks like you need a newer version of windows lol

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I think that’s the problem

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@gritty violet

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Also what do pills and energy drinks do for me in game

desert viper
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Anyone help me with something about PUBG mobile plz

quick chasm
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Hi, we do not offer help for the mobile game, it was made by Tencent. Follow the info about where to get help from within the app @desert viper

late pivot
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@viral monolith NOPE, WINDOWS FULLY UP TO DATE, AND I'M NOT THE ONLY ONE SUFFERING THE STRANGE SOUND GLITCHES.

tough harbor
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@coral kettle reshade is indeed disallowed since it alters with game files.

viral monolith
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I need help my cursor is on screen while i'm playing and sometimes it just stops moving my character in pubg
the cursor is also moving around onscreen

velvet kraken
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I really need help, Everytime I try to start a game I get to the black screen with the Pubg Logo, then it crashes after about 10 seconds, I discovered this yesterday, I would really appriciate some help, Pubg is my favourite game and I really want to keep playing it. Thanks

fossil ether
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cant match make in test server it stays on loading

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more people experiencing this?

tough harbor
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not a lot of people in test server atm is the most logical conclusion. try other server and modes. tpp mostly idk

storm elbow
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@velvet kraken Start these two services on your PC
-Security Center
-Windows Management Instrumentation
press windows key + R
enter "services.msc"
Right click on the service -> Properties
Set startup type to Automatic
Start the service under "Service status"

viral monolith
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hey would i be able to speak to a moderator or up. about a hack that i have found. pm me if you want to speak about it

spiral raft
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I am having an issue with PUBG

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A small delay on picking up things and opening doors

zealous anchor
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what server?

spiral raft
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EU

tough harbor
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dont you have a 1080ti rtfl?

knotty mist
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SEA server disconnection

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Dropped from game with team all encountered same issue

gentle forum
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Don't make me cry @mossy silo

desert sinew
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Why are my settings resetting every damn time I restart the game????

zealous anchor
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go to your config folder, change your settings file off of read-only

viral monolith
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@RptrBptst#6614 chill with the caps

languid rampart
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is there a connectivity problem going on right now ?

zealous anchor
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what region

languid rampart
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eu

zealous anchor
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doesnt look like it, no

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could be tho

worthy pollen
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iPhone 5s pubgm crashing

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Even though it says. On the AppStore it compatible

spiral raft
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I am having an issue with PUBG

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there is an annoying delay

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I play on EU

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Is anyone having this?

viral monolith
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YEP

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too much delays

leaden badger
plain stratus
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I still have servers are busy omfg...

valid zodiac
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@leaden badger try nading yourself,so you'd get a jump and be revived later on

frozen summit
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when you guys gonna hot patch fhe freaking three seaters

subtle sparrow
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Where can I get the Invite link?

viral monolith
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Im using reshade

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but never uninstalled it

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i think its stuck on my gam

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game

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😄

final meadow
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!discord

regal vaporBOT
viral monolith
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how can i learn things about community event

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making an event

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my fucking game stutters every time i go to quickly aim at someone. why tho? i turned off paging file.

tough harbor
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happens :/

acoustic dust
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frame rate died

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something is happening to the servers...my frame rate is zero

celest canyon
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130 fps never felt soo good :)

acoustic dust
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my friend felt it too

gentle brook
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can anybody tell me what is fpp and tpp?

south jolt
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first person and third person

muted crypt
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anyone else having issues opening the game?

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my game gets past the bluehole logo and to the menu opening but crashes and freezes at that point

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i am hoping this is a bug , i just bought the game today

hot skiff
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nop

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sorry

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The game just gave me the classic message "Servers are to busy at the moment" after ending a match

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maybe your problem is the PC specs and not a game problem

gentle brook
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@south joltthankss

muted crypt
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thats what i believe

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:c

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i just built it yesterday

winged charm
#

servers are too busy

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:c

chrome flower
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cant connect

stray kite
#

servers down?

storm elbow
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check the twitter

hot skiff
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i recieved an update

winged charm
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and don't post it on didscord

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-_-

crude mortar
#

Be nice if they shared that in their updates thread here too... Thanks for the info Frenzy

zenith gyro
#

Anyone else having problems connecting

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Nvm found out they have maintenance

livid tendon
#

there is maintenance? I dont see an announcement anywhere about it

radiant robin
#

I'm having connection issues, too @zenith gyro

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If there was maintenance, wouldn't they announce it?

civic hound
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Will they fix the loading screen stuck issue?

radiant robin
#

I can't get into the live servers or the test servers. On the live servers, it keeps saying "Reconnect" even after I click it or restart lobby and on the test servers, it says "Failed to initialize Steam"

candid wind
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@muted crypt the servers are down right now

prime badge
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When are they gonna be up?

candid wind
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3 hours

prime badge
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Damn, lol

muted crypt
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@candid wind thank you but i am thinking my pc in tomorrow for diagnostics its fucked

stark ravine
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FreakyDeakyy please ban him

final eagle
#

anyone having connecting issues?

dense jewel
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same

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tells me to update client

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but its a downgrade

final eagle
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i think there is a server downtime for 3 hours?

sharp flume
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@ocean shard the game isnt connecting

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@high wave

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@here

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anyone else having issues?

languid rampart
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are the servers down ?

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the game isnt connecting for me either

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eu servers

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this is after this 24 mb update

limpid nymph
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it seem that both r down

languid rampart
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oh well

void portal
#

Stay strong lads

viral monolith
dense jewel
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Wasnt that sent yesterdday?

languid rampart
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this is awefull

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pubg just simply refused to connect

vagrant fox
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crash report test server

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and pubg crash

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this is problem

white night
#

Hello, today I installed PUBG Mobile, but says that it is not compatible with my LG K10 my cell phone, would you like to know if and bug or soon it will leave for the LG K10 ?? Thanks for listening

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@ocean shard Help me Please

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@ocean shard Help me Please

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@neat scaffold Help me please

inland horizon
viral monolith
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Yeah

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maintenance

inland horizon
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Oh wow ok thanks

lone aurora
#

@white night pubg mobile is against bots not players just fyi

lilac pasture
#

Is it working for anyone yet? I was told it would take 3 hours.

astral wharf
#

@lone aurora proof?

lone aurora
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google it

placid basalt
#

i keep getting this but i dont have an update anywhere

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nevermind i verified my game files and got it to work

velvet kraken
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I really need help, Everytime I try to start a game I get to the black screen with the Pubg Logo, then it crashes after about 10 seconds, I discovered this yesterday, I would really appriciate some help, Pubg is my favourite game and I really want to keep playing it. Thanks

random crane
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try verifying game install

velvet kraken
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Done

random crane
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do you know how to?

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ah

velvet kraken
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I did that

random crane
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so it didn't help?

velvet kraken
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Nope

random crane
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try a full uninstall and reinstall maybe

velvet kraken
#

I tried uninstalling and re installing

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DONE

random crane
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o h

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uh

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well shit

velvet kraken
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Yep.

random crane
#

is there a message with the crash or does it just close

velvet kraken
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The crash thing pops up

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This pops up

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@storm elbow That did not work, but thanks anyway

azure drum
#

Every time i try to play the test servers it says "an error occurred" after everything i click. this started after 1.0 ive tried to play on multiple computers and no success

random crane
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hm

soft jacinth
#

what is the 2xAR even thing?

royal nova
#

It is no update.. What should i do?

golden hawk
#

what

dense jewel
#

anyone still haveing trouble connecting?

proper falcon
#

@royal nova Verify game files

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Maybe try restarting steam to make sure you have updated the latest patch SeemsGood

tough harbor
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@soft jacinth the server will spawn double the amount of assault rifles than normal to make looting faster and easier for 8 man squad

soft jacinth
#

Anyone else getting battleeye blocking other game EXEs that aren't even running?

#

get the error on PUBG launch

weary warren
#

@velvet kraken Try this:

Setting Affinity for TSLgame.exe process
Open Task Manager > Details
Launch game
Tab out of the game and navigate to Details > TSLgame.exe > Set affinity > disable all CPU cores except CPU 0
Tab back in the game, the game will load in without crashing, then you can go back to Details in Task Manager and enable all CPU cores again on the TSLgame.exe
(this must be done quickly after launching, otherwise the crash will occur as normal)

Disabling HPET (High Precision Event Timer)
Launch CMD as an Administrator
Disable BCD entry for HPET - bcdedit /set useplatformclock false
Restart
On Boot, go to BIOS/UEFI and disable HPET there as well (not required/possible on some motherboards)

glad plank
#

So my friend has an issue - his BP is at N/A on the test server, any thoughts?

#

and he cannot join me in game

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@weary warren

weary warren
#

what's his in game name?

glad plank
#

His name is Aerdorn

weary warren
#

In game name on test servers?

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That name doesn't exist

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wait

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my mistake

glad plank
#

Strange

ripe rivet
glad plank
#

Oh

weary warren
#

tell him to refresh lobby