#🤝│community-troubleshooting
1 messages · Page 98 of 1
@fiery iron Can't change in game or his monitor?
@fiery iron Can't change in game or his monitor? in game
@viral monolith Have you verified game files?
@fiery iron Does your friend have any launchoptions?
@viral monolith Do you have an active anti-virus? Try temporarily turning it off
@vagrant fox The team are aware of the issue and are investigating the cause. Some players have reported that disabling HPET has helped them with this issue. You can see the steps on how to disable HPET in the thread below.
https://www.reddit.com/r/PUBATTLEGROUNDS/comments/84qa6p/psa_disable_hpet_to_fix_startup_crashes/
@viral monolith try the above as well as going through the troubleshooting steps here https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
Ok, Thanks alot!
@tribal flicker Since your pretty active in this channel. Can you forward this to the Admins? These servers are always in the waiting list and they never start. Can they remove them from the list or deactivate them? Or just have some sort of code where if it doesn't start within a specific time period, the server gets deactivated. https://cdn.discordapp.com/attachments/284721478291685376/424026572077400078/Screenshot_193.png
i'm having a problem since i can't get into the lobby
everytime i get in it crashes
nothing helped that you sent me
with this problem
when will the test servers be back up ?
when theres something to test maybe idk
Is the abuse of map glitches (see-through rocks and being able to go through a rock on one side and not the other) bannable?
maybe bannable for limited time @main vapor . they shouldnt be banned permanently. not too strong of an offend.
Okay
I saw the HPET fix above, is there anything to keep an eye on performance-wise if disabling that does end up fixing my crashing issues?
disabling HPET in theory increases performance
not sure what it does but disabling it netted me an extra 10 fps on PUBG
Well that's comforting to hear, thanks ^^
Can someone help me, I keep getting a [25] Client not responding error, i've tried deleting all pubg files and redownloading, still crashes
Unreal Engine is exiting due to D3D device being lost. FUCK PUBG
i met an clearly hacker in this server
it's @viral monolith i saved the replay
aimlock and wallhacks
lmao
There's a link in the channel immediately under this one for where you can report someone.
2 lazy to report
<_< then why bother complaining? Same amount of typing to less effect.
lol you can report for me 😉
lmao
I think you're trying to kill someone's reputation.
are you the kinda person who dies to a hacker in-game but doesnt report them cuz "nothing will happen"
@zealous anchor I AM IN NEED OF HELP
good
so, you're getting a D3D crash correct?
does this happen when the game is starting or during gameplay
both
i just reportet him throu the replay function
what are your specs?
Lenovo Y410p
I have actually underclocked my gpu
hmm
can you try reverting to stock?
some old forum threads are saying thats the issue
reverting to stock crashes more often, so i have underclocked
Any support staff in here? I already posted before, but forgot to check up on it, and can't find the post anymore
I purchased 2 crates the other day, one where I also used a key, and when I tried opening them, I got a message saying it took longer than expected to open them, afterwards they were gone, and I never received any loot from them
check your inventory for new items
^
If you successfully verified you got nothing, our customer support can see what you got and help.
thats a lot of links
Anyone else having fps problems in the main menu after the update? It doesn't affect the gameplay at all, and I get really good fps in-game, but it's still kinda annoying to browse the menus with under 5 frames per second
Hmm I don't recognize any new items, is there a way too sort the items, so I can see what the newest things I've gotten in my inventory?
its been 4 days and still no hotfix for those having crash in the loading screen, jesus.
disabling hpet doesnt work for me, i cant literally play the GAME!
SAME
same!!!
Please help
Thats a link for what i see
And it doesnt load properlt
Properly
My game crashed in the loading screen
yianis same!
SR26 LF1, it's lit in here
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
@tribal flicker @oblique zodiac was trolling our game
still a lot of crashes hmm i wonder why 🤔
Is there anyway to force a client update? Since that rollback on Tuesday I have been entirely unable to play the game. I tried that HPET fix and went through all of the troubleshooting steps that StevetheHappy posted but I can't get the game past matchmaking.
Worst part is bugfix submission also crashes and burns so I'm not even sure how to feed you guys data <_<
damn that sucks dude. if only we know how to fix it ourselves
I mean it is what it is just hoping someone can point me in the right direction.
@keen hornet same here, but apparently devs dont give a single fuck.
Yes they do; dev work takes time. Not to say I'm not upset that I can't play the game I want to play but I doubt they sit around 24/7/365. Not fair to them to say that.
its been 4 days, there is no announcement for that. hopefully they adress the issue and fix it asap.
Why does the f’n game crash so much?
Okay, so the crashing while going to matchmaking is still not fixed. Why an untested update was pushed into live servers so quickly is beyond comprehension but it is what it is. The thing I don't understand is the crash report system ALSO crashes for most people so how can the devs possibly know how to fix the issue?
This is what I get when I try to send the crash report:
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000
TslGame.exe!0x00000000D228427F
TslGame.exe!0x00000000D2284893
TslGame.exe!0x00000000D22349CA
TslGame.exe!0x00000000D3749651
TslGame.exe!0x00000000D3D01C6B
TslGame.exe!0x00000000D39BBBE2
TslGame.exe!0x00000000D29F990A
TslGame.exe!0x00000000D2AF584B
TslGame.exe!0x00000000D375DA24
TslGame.exe!0x00000000D3BA8CFA
TslGame.exe!0x00000000D391BF11
TslGame.exe!0x00000000D392815B
TslGame.exe!0x00000000D3928A39
TslGame.exe!0x00000000D392D53F
TslGame.exe!0x00000000D392CEC4
TslGame.exe!0x00000000D392D490
TslGame.exe!0x00000000D3A9242B
TslGame.exe!0x00000000D3A927F0
TslGame.exe!0x00000000D4A256E8
TslGame.exe!0x00000000D23F56CD
TslGame.exe!0x00000000D2C1A253
TslGame.exe!0x00000000D3A3572D
TslGame.exe!0x00000000D3990CB7
TslGame.exe!0x00000000D2139B47
TslGame.exe!0x00000000D21330EC
TslGame.exe!0x00000000D213314A
TslGame.exe!0x00000000D213A47B
TslGame.exe!0x00000000D4B47997
KERNEL32.DLL!0x00000000DE9713D2
ntdll.dll!0x00000000E04254E4
ntdll.dll!0x00000000E04254E4
I'm more than willing to supply any staff member with any bit of information possible. I'm pretty handy to have around. So if any staff or dev needs info just ask
If every player is crashing as often as I am, I’d say that at least some are making it through.
I likely crash somewhere between 15-40 times per day.
I haven't been able to play one single game since the update
Along with thousands of others reportably
Anyone know why I cant play on OC region?
I used to be able to and the past couple weeks i havent been able to find a game.
help.. plez
hey guys
My sound conked out
I'm not able to hear anything in PUBG
I tested my sound using a speaker test website, and it worked
any ideas?
I;
I'm going to eat really fast, so brb
@ocean shard Has anyone encountered this issue of the audio not working?
how can I get my friend in this server?
squad fpp not working SA server
we need solutions
My audio not working in mobile..
heyooo
can someone explain to me how to find a squad, i understand there's tabs, but if someone could run the terminology by me i'd really appreciate
can anyone help me to fix battleye: client not responding. it keep showing after update
i tried reinstall game but no result
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
how can i check ping to the server? i keep getting killed behind wall
Any solution for battleye don’t repond?
@tribal gyro try verifying game files
@viral monolith personal preference imo, AUG does more damage afaik
already done nothing change
Still no fix for me, ive tried everything
And no one on this servers given me useful help
!forums
Link to the forums: http://forums.playbattlegrounds.com
@viral monolith try looking around on the forums ^^
I have
Oh, I'll take a better look when I'm on pc
since the last patch, my game crashes after every damn match
@sojov#5051 can't really check ping. but thats a feature that a lot of people have been asking for.
@viral monolith personal preference. some say aug the best. personally i feel more comfy with m416
and to those who keeps crashing, please be patient. im sure hte devs are doing something about it. i hope
game gets stuck on black screen with white pubg logo after every game
SKS, and i assume also the mini, don't contribute to the trigonometry involved achievement. Is that intended?
I keep getting the Aug when have a m4 makes me wanna die
haha talk about luck
hello im trying to build my rank and i got stuck in the game twice in a row in different spot
first my car just dropped down from bridge and exploded total glitch / around 30 ppl alive
2nd i got stuck in a rock with 20 people alive, i took screenshot this time
please fix this issues i will attach photo so u can see it clear
otherwise pubg is a great game, just add some ranks like fortnite has. thhanks for the game and help
stucked
Welcome to the crash club @fluid ermine! Make yourself nice and comfy. You're going to be here for a while
Done already.
GPU Driver is really new tho 🤔
I am about to as I just ran a test on a few other games to make sure it wasn't just PUBG.
Rocket League nearly crashed and got the same coloring.
Yeah most likely gpu
if it's much more than driver, I'm going to be surprised, cause it's less than a year old 🤔
Gigabyte Radeon RX 580 - got it for free on warranty of my old AMD gfx from three years ago
I reset my driver, and I could launch it now, @storm elbow 🤔
@fluid ermine we really enjoyed having you in the crash club... You will be missed...
😢
rip
that kinda pixelation is usually a sign of physichal damage to graphic chip or the "pathways" (dont remember whats the correct name", most likely due to heat
i need help with a crash. idk why this happens but when i open the game its like a 50/50 chance of me getting in the game. i can load into the game somtimes and somtimes not. anyone help? i also verified integrety but still didnt work and i reinstalled game and deleted all files
@sterile gate is that loading the game or joining a game? I had an issue where the client would lock up entering a game (at the ... loading screen) and also client locking up the PC. Upgraded by GFX drivers and both problems went away.
@honest flax Its loading into the game.
I don't think this is supposed to happen....the plane distorting the ocean....
Looks cool though
goddamnit, stupid threeseater needs fixing!!!
launches like a falcon rocket for no reason. 😂
Untill most recent update
wth is happening with maps and matchmaking lol
10 matches straight into session for our team, everytime the old map
@viral monolith same... We shall both become the presidents of the Crash Club
omg fucking crash game
Actually
Its not a crash
it freezes on the loading screen
With the lvl 3 helm guy
No text
Or anything
No crash report
even reinstalled game
Oh, so then I will be sole president of the crash club and you are the sole president of the freezing club
Game stuck on start matchmaking on live server, anyone know a fix?
How does your RAM look while this is happening?
Who mine?
me?
xD
Ahhhh
Idk
I will check
Ik how]
Ik how*
I have 32 gb of ram
Tho
So it shouldn't be that xD
when you reinstall the game ahhhh, did you delete the old battleye save?
Oh well that shouldn't be it XD
Yeah
what GPU?
I will check my gpu and cpu and everything when it loads
NW, Slow replies found a game
Apperantly Having a pic of a lvl 3 helmet guy with music uses 99% of gpu...
Bottom left "usage %99%
Try removing your gpu drivers and reinstalling them
kk
Oh ok
My task manager doesn't show my gpu usage so I never know what it is
not on windows 10?
nah, windows 8.1 because win 10 is trash
I love how you also felt the need to type it in all caps
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x1324
Faulting application start time: 0x01d3be19261f5ad2
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 97c3fdf7-a3fb-4875-b521-d3cac8b3b2e7
Faulting package full name:
Faulting package-relative application ID:
2nd time today
never got any error before patch
in your opinion
i have an issue with my mouse cursor
it appears in game and i cannot move the screen when i play
can someone help me fix it?
Did they remove zeroing for iron sights???
I didn't know it ever existed...
I thought it was static at 50-100m unless you are using an 8x scope
I think it used to be on the 4x but I never zero unless the target is 500m+ away
You could previously zero on irons, I had it set to my scroll wheel and it was useful and now my controls for the scroll wheel have switched back to weapon switch
Also 4x could never zero, only 8x and 15x and irons
Like I said, I hardly ever zero so I would have never noticed if it was on the 4x in the past or not. But I've never heard of it being on iron sights
Well Long shots with the win is going to be much harder now
Hey can you join squad room 11 Blindsniper keeps following me lobby to lobby
game crashed nice
I'd like to welcome the newest member of the Crash Club, @vagrant fox !! 👏 👏 👏
depends on your crash type
mine is the crash while entering matchmaking that a lot of others have been experiencing since the patch
and me
paired with the crash reporter also crashing so they can't even get the crash report
DUDE
PUT YOUR DISCORD ON DARK MODE
WTF IS WRONG WITH YOU
jk
if you like it like that it's fine
you are murdering your eyes but you do you
Can PUBG please stop crashing.. Thanks dad. Its very annoying lol.
Has the bug where the 3-seater randomly jumps in the air been fixed yet?
@crisp pollen marked for next patch
out of video memory trying to allocate a texture, 4-5 times in one house or so... wtf?
hour*
GPU?
1080ti and 16gig ram
game crashed for the second time in the same exact way, when i get back into the game i cant oick anyhting up or shoot my weapon. ive died twice today to the same issue
How the hell can I connect to OC servers...
Its so annoying.
I wanna play with my friends but it just cant find a match. Third person finds a match instantly on OC but first person is a nope...
devs are just too lazy lol
Thx helps alot...
why do i get stuck on the loading screen after every match now, i have to restart the game every time.
ty admin for help nice
There are a hundred things about this game that are annoying no-brainers. I play FPP North America EVERY DAMN TIME. Why the f’ can’t I set that as a default so I don’t have to select it every time? Stupid!
that's on the known issues list to be fixed next patch
If o were paid by the crash report, I coulda paid for this game for you and myself just today.
At $0.05 / crash
ooookay, taking that as a "just here to complain"
we need to get a #complaining channel so people like you get out of #🤝│community-troubleshooting
Been here once or a hundred times before
Okay. Why would you like?
All the time. And no, not that I have seen.
what exactly happened at the time of the crash
This most recent one, I was picking up ammo
did the game just close and go to the error reporter?
Yes
hmm
that is a bizzare crash
can you go into your game files and find the crash log?
professional opinion: you have some random edge-case error i'd like to know about
never once heard of a random crash that just closes and goes to the reported
usually its bad_module_info or crash on the loading screen
Are the logs in the steam directory?
should be
wait no
C:\Users<user>\AppData\Local\TslGame\Saved\Logs
or C:\Users<user>\AppData\Local\TslGame\Saved\Crashes
There are a lot of them in “crashes”
find the most recent one
it's useless
I just sent you all of them
keeps crashing on desert map. nothing seems to be the same, this time i was just dropping in. last time i was running to circle.
Ya. That’s a symptom...
i have the same issue dang
it's bogus. shouldn't crash just doing regular ass shit like running to circle
and that it's not even crashing when similar things happen it's totally random
That’s a symptom of a really shitty game
guess i'll go play something else
That’s why I’ve been doing lately.
it's wild that this is literally the only game that crashes for me, ever, and it does it so often.
It’s PUBG.
huh
i'm reading the crash dump
and it's mentioning multiple errors in RAM
have you installed new RAM sticks / slotted new ram recently?
@languid stream
My ram should be fine. In fact I ran memtest just a a couple weeks ago
ok
I can run one again to be aure
I can test that too though I don’t crash in anything else
ok
Stabby
it may be possible that PUBG being a game that has to render a whole big map, is exposing an issue in VRAM
Quick question, what other games do you play?
anything that would have a big map in VRAM like PUBG?
Pubg most but bf1, CSgo, division, a little Fortnite
Arma 3 though I haven’t played that much in a while.
I don’t think Fortnite maps are as large in file size though I have never looked into it
How much do pubg maps use?
Video mem test found nothing. Running memtest now
crashing on launch or in-game?
On launch
That should fix the startup crash @sterile gate
Okay
Thanks B.B. ❤️
I’ll try it
I haven’t tried it but it’s weird because sometimes it lets me in sometimes it doesnt
@zealous anchor
yeah, that is pretty accurately the issue
@zealous anchor what are you using to read the crash logs?
a combination of windbg and bluescreenview
Wow 😮
Has anyone else had serious stuttering issues in the last week or so?
Alright
No
Notepad++ won't work for reading them will it?
So what is bcd and cmd
Cmd is your command prompt
How do I run cmd as administrators
it says im not authorized
When you find it, right click on it and run as adminstrator
@zealous anchor how do i do the reddit thing
how do i do this?
what is BIOS and how do i get to it?
most new systems use UEFI (I probably totally srewed up those letters) instead of BiOS but the ways of getting to it vary depending on your motherboard
how do i open it?
I'm currently installing the Windows SDK so can read these damn .dmp files and figure these crashes out for myself since I can't send them to PUBG devs via the broken crash reporter
@storm elbow hey, fixing the corrupt WMI stopped me from crashing on the loading screen. just in case you're not aware of it
for those crashing on the loading, i tried it and fixed the problem (if you're willing to do this tho) https://www.reddit.com/r/PUBATTLEGROUNDS/comments/84hyv2/crash_fix_pubg_process_has_crashed/
what i did to fix the crash is,
- disable hpet
- run this script
@golden edge that fixes the start-up crash but not the crash going into matchmaking that many others like me have
@storm elbow nah, mine was not the startup crash
mine kept crashing on the loading screen
I'll try it I guess and let you know
haven't been able to play the game for 5 days and this script instantly fixed the problem
what does LFS mean?
i dont know how it actually works tho, i was super triggered at devs so i just gave it a try
Has there been any acknowledgement that they are looking at the matchmaking crash?
I sent in a ticket yesterday but I hadn't seen anything quite yet.
they've acknowledged that it exists and they're looking into it now
good enough for me, thanks for relaying that
sorry numbers guy but I ain't downloading that
i know thats the smartest choice here.
how do i change my PUBG name
i hope they add changeing names
i dont know why it takes this much time
well
here's the issue:
FAILURE_ID_HASH_STRING: um:invalid_pointer_write_c0000005_tslgame.exe!unknown_error_in_process
Any ideas on Black Screen between rounds???
gotta love network lag in the boxing arena....instantly get shot in the head by anyone
Is it possible to take someone else's username who is not active more than a year?
Is it just me or is pubg being really laggy and slow ever since the update
No @hot hornet
Hey @tribal flicker why is pubg kinda laggy and slow lately and it says its been reconnecting a lot due to server things since the update
Shot registration is completely gone.
crashing on launch ? here are the steps to correct
PSA: Disable HPET to fix startup crashes introduced with recent patch
self.PUBATTLEGROUNDS
submitted 2 days ago by MDSExpro
I was one of unlucky few who were completly unable to play after recent patch - game always crashed after startup logo. To my supprise, i was able to fix it by... disabling High Performance Timer.
How to do it:
Launch CMD as an Administrator
Disable BCD entry for HPET - bcdedit /set useplatformclock false
Restart
On boot, go to BIOS / UEFI and disable HPET here as well (not required on some platforms)
Credit goes to heroes from PUGB forum: link
Crashing at launch and after match.
same do above it seemed to have worked for me
Honestly none of us should ever have to enter our cmd to correct issues from a game. i'm still trying to figure out how pubg is the game of the year . smfh
and this is why dare i say it .......... ffffffffortniiite is winning. blah that was hard to say .
next year is the last i heard
testservers are under maintenance?
HELP...
Since the new update i have been loading slower into the servers and most of the times both me and my friends game crashes! Is there anything wrong on my side og the server side?
For all those people who run the game at 30 to 40 fps even though they tried all methods from youtube and stuff. Well.. I found this program called "Razor Cortex"
It pauses all unnecessary processes and allows you to get a few more frames. I got like a 5 ~ 10 fps boost. And you'll know 30 to 40 is a big difference. So yeah... try it out
for anyone else.. it's sort of not needed but if you want a few more frames.. maybe
@nova lion well, if you want more frames.. 😛
Why the fuck did I get booted off of a game for running fucking vmware on my machine
I need the vms for my work
The fuck is this shit
Seriously fucking mad
Haha try having your account bugged and unable to play for a week straight, only able to play on friend's account
@ionic olive how the fuck
Fucking dumbasses incapable of making a fucking handshake and encrypting traffic
Sorry but I just booted from an amazing game
AND I AM REALLY MAD
@primal sleet vmware was blocked by BattlEye because some of it features allowed people to cheat
to play the game you will have to have it closed
And cursing at devs is going to get you banned from this server.
Do I have to shut down every single android vm
Its a hypervisor god damn it
I could run esxi and cheat as much as want without you seeing its being ran
This is honestly just dumb
@quick chasm can the game be more optimized becuse i play pubg on very low (everything is on very low) and i play other games on high with smooth 90 fps
pubg runs on 50 fps
😕
@quick chasm could you at least tell me if these 3 are gonna get me kicked
Or only the main process
Since these wont shut off without me uninstalling vmware
these are ok, they are running on my pc too
@quick chasm I keep getting a [25] Client not responding error when I play on my own account, I tried to redownload pubg by deleting all files, but I play perfectly fine on a different account
What are your pc specs and ingame settings @lament hollow
@quick chasm everything is on very low
and 8GB ram
i know i need an better GPU but the are overpriced now
@ionic olive do you login on a different account on your computer and play without getting that error?
@lament hollow try upping view distance, textures and anti aliasing to medium
post processing to low
rest on v.low
and play on fullscreen + vsync on to get a smooth picture
ok thx
@quick chasm 1 more thing the motor bugs hard if you pick it up i died yesterday becuse the motor got spawned in to me
Yeah the team are aware of issues with motorbikes
we have forwarded the issues, they are being investigated
oke nice
CT guys are actually talking!
🍿
Any update on the crashes after matchmaking loading screen @quick chasm ?
besides the ussual copy/pasta fixes that don't work
@quick chasm Yeah, I logged in a different account on the same computer and didn't crash, minutes after I crashed earlier. But apparantly I just tried to play my own account and it didn't crash for once, it could be just a coincidence but i'll PM you if I get the same problem on my own account
Since the crash is inconsistent, you would have to test playing on a different account for at least a whole day and see if you do not crash at all in order to be able to claim that the crashing only happens on your account
Well, I crashed for about a week straight on my own account, and my friend who doesn't crash tried to use my account and got the same error, which led me to try a different account
I played about 7-8 games without crashing just earlier on a different account
Just tried to use my own account for 1 game and didn't crash, it's weird
@storm elbow It's still being investigated. The crash affects a minority of players and it is hard to find the pattern when it "randomly" affects players with all sorts of hardware, regardless of it being high end or low end
I've never experienced that crash, and have bought and installed the game on my younger brothers computer that I have built and he has not experienced any crashes
our hardware is different
my crash.dmp's showed a consistant pointer_error
@quick chasm I just got the client not responding error on my own account, it's highly probable it's a problem with my account
@quick chasm wow what a good big brother
Hello I a experiencing a constant crash since I had turned on the PC yesterday and I have no idea what's causing it and could use help. I have tried everything I could find online. I think it was the update and when I restored prior to it it did work for a few seconds but began crashing again. Desperate here 😦
What can I do, when I encounter the problem "failed to initialize steam"? Rebooted the steam client already, doesn't work. :/ *fixed - running steam as administrator worked out
the game itself is still really good, the amount of hackers using no recoil is spoiling the fun though
^
if i die in duo or squad and if i want to spectate my teammates my game is stuck. (i can't do anything then)
Vaulting is not working properly most of times, Gents
This has happened twice today. tri bike just flipping for no good reason! Am I not understanding something here? https://youtu.be/dy6dBvXdVPQ
@upbeat python you ran over banana, buddy.
plays xfiles theme
@balmy cedar But shouldn't this say "Banana" then? 😛
@tribal flicker i thought you guys fixed your game.. https://youtu.be/UFXFlfwp3OU
@signal elk I had that yesterday too.
anyone else's mic not working in the lobby?
works everywhere else but not in the lobby
is it normal for pubg to crash once in a while? cuz i clicked the windows key and it crashed idk why.
yeah it happens every once and while
ive never had it happen while im in game though
its always exiting
yeah same
PUBG PLS Optimize the server to be less laggy
how can i join a custom game?
game is crashing on desert map
no rhyme or reason. fun looting game tho i guess
the open door mechanic is A1 most of the time but lots of crashes, anyone else?
I tried a good ol' ipconfig/flushdns just for the hell of it but no luck
Still got this in the crash report:
FAILURE_ID_HASH_STRING: um:invalid_pointer_write_c0000005_tslgame.exe!unknown_error_in_process
weird how my dying laptop could launch the game without any crashes
but yeah 10 fps in main menu so..
what is it
lmao
WHAT???
Couldn't talk to or hear my team last game. I checked that chat was unmuted and i was in the team channel. The mic icon wasn't appearing next to my name and I double checked my ptt. Any ideas?
Where do i download the server hosting software?
im getting like 30fps max on 720p 100 screen scale
and it looks horrible..
ive like done soo much to get higher
but like..
max im getting is 2fps boist
boost*
lol i play in 720p with 90 screen scale
surprisingly i can actully spot enemies quite easily still
yep except aa on medium
....
get like 50-60 fps the first match
aa just blurs my screen soo much
:P
i find aa on very low good
its sharp
although it looks bad
i just see jagged edges with aa on low and for some reason setting it on low or very low doesn't even make an fps difference
https://gyazo.com/52966f09eadf52442cc89a65206af0a4 Why i get this update?
@ocean shard
12.3gb update? did you update your game before or not
O_o
@weary warren where do i find the server hosting software?
There is no server hosting software
@feral pagoda We haven't pushed a large update since last week, you must have missed it.
😮
Why not? Also any suggestions on how ine would be able to host an inhouse game for ~15 people
Because custom games access is only available to PUBG partners, large communities, and esports organisations.
still cant apply partnership
@nova lion you have save my life with your settings
good shit
@nova lion woah
although I did up my resolution to 1366.
seems to have not a big difference
i'm testing a few more settings
sooo... yay
the fact that grass is shown 100m around you is soo op
I seem to have a problem with my account, I keep getting a [25] Client not responding error on my own account, but play fine right after when using a different account
I've played for a full day and there seems to be no crash, but I crash after minutes in a match in my own account
does anybody know how to apply for pubg partnership??
I am also interested where to apply for the new Community CGAprogram ?
@quick chasm mind helping us out?
Two new programs will open applications Monday, March 19th at 12pm PST. For more information on the Influencer Tryout Program and the Community CGA Program (and to apply Monday) please see our Forums: https://t.co/P5iQjPcXT4
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It is not open yet! (: Patienceeeee 🍻
follow the PUBG Partners twitter for the relevant information
Also check the forum often to stay updated too. It has stuff that doesn't go out on Twitter plus the Twitter feeds from all of the official pubg accounts
why does my first game i load in very late but doesn't happen in the second and third ?
is the game on an HDD?
Sometimes at those appartment buildings in Erangel, if I jump out on the 2nd floor through the window at the stairs, that window doesn't break. But if I jump back in it does break.
I've had this a few times now, but I've never had this at any other window in the game. Has anyone else experienced this window not breaking since recently?
hey i still get battleye client not responding any other solution?
@tribal gyro tried a reboot?
^ Doesn't work, I still have that problem even after redownloading PUBG many times
What worked for me, as strange as it sounds is to use a different account
Different account? You mean buy a new copy of the game?
Well yeah, but I didn't buy a new copy, my brother had one he didn't use
Also, devs please help, I still get the [25] Client not responding error on my account, any solutions?
Invite URL for Discord: https://discord.gg/battlegrounds
@weary warren You are a God! That fix you posted in the forums for the crashing while going into matchmaking worked like a charm!
Glad it worked
Do the devs even take tickets for game bans?
Does anyone use adaware and malwarebytes?
I use malwarebytes
But that's all I'm going to say about it cuz last time I talked about something I use that was third-party i got kicked 😄
@thorn urchin keeps joining and leaving spamming mic
Lolwut
somehow my cursor is shown in the game and i have to click and drag to be able to move around... like on a mobile device
@crisp pollen yes
https://www.youtube.com/watch?v=W7TS5Nz4ZVg&feature=youtu.be ... region lock?
Hi guys
I got banned for too many complaints of suspected use of illegal software (= aka salty idiots reporting) and I was wondering when does the ban end
It says I'm banned untill March 20th, but it's March 20th already.
So no more family share seriously?
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
@cold nova no because cheaters were exploiting it as a bypass method
@storm elbow hey frenzy do you have a link to the forum post you were referencing for that crash?
thanks ^^
Don't worry. I will still hold the office of President of the Crash Club until the next election
well here's to hoping I can hand in my membership card for now 😅
lol
darn, no dice...
Is it crashing going into matchmaking or at startup?
Into matchmaking
it takes me to the logo screen where it would have the three loading dots and crashes there
Yeah, that's what mine was doing too
It also crashes the reporting tool too so I can't even send in info.
Did you click "start on both of those things?
I had the same issue there too
with the reporting tool
The service was already started and running so I stopped them and started the service from scratch to be sure.
I know you're not staff but do you have a rough idea of what their customer service response time is?
No I don't sadly
A day or two I imagine
every ticket is looked at by a real person, so it takes time.
It's alright, I just dunno if I should start to be less patient as it's been three days since I put the ticket in without acknowledgement.
A legitimate tag of one of the blue guys ussually gets answered within 24 hours. But don't overdo it
Yeah I figured it was and I know their player base dwarfs their staff team so I understand that it will take time
Oh are they okay to ping?
I wasn't sure what the status on that was
only for important inqueries
I dont believe they are available right now
yeah, wait till one has a green dot
Alright, are they mostly US staff? If so I'll wait till office hours tomorrow.
Some are US but blue names have different jobs like partnership programs and what not.
When I was a Sr. Admin on another server, there was nothing I hated more than being pinged while my red or orange dot was up
Gotcha, I think I saw RoboDanjal working on this issue with someone else so I'll probably keep my eyes peeled for them.
Robo and Steve are good support peeps
Heh, yeah I know the feeling. I'm a mod on one of the larger Pokemon Discords so things can get crazy when you're busy 😓
Gotcha I'll keep that in mind. Thanks for the info
Also thanks to you too Adam for the clarification.
Adam is best mod
Yea Steve and Dan are cool guys, they can try to help you. But they are EU.
Guys on the mobile version is there a way to distinguish teammates from enemies?
Please use the help button in-game for support or https://twitter.com/PUBGMobile
PLAYERUNKNOWN'S BATTLEGROUNDS goes mobile - the original Battle Royale game is now available on your device! https://goo.gl/eWzunM
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Am I been banned?
How do I get numbers to appear on teammates. Went into squads and duos and had no way of distinguishing teammate from enemy other than the map which showed approximately where they are
This is on mobile btw
@clever turret Hey Richie, please see my message above for PUBG Mobile support
@ocean shard where would that button be? sorry new
is there a eta for pubg mobile in UK
@clever turret thats ok, its a small button at the top right I believe
@nova briar https://twitter.com/PUBGMobile/status/975958059427119105
If PUBG Mobile is not yet available in your country, don't worry! We are currently working on bringing the game to your country. Soon, PUBG Mobile will be available to everyone!
126
My PUBG client is crashing, yesterday was ok. i5 4460 8gb 750Ti 2gb.
is there a way I can get the old pubg map player icons?
with the circle..
I find the new one a bit.. uncomfortable
Crashing when starts red zone, starts match(downloading)
@viral monolith old pubg player map icons when u re in duo or squad?
I mean like the old icons where there's the sort of arrow thing with a circle around it
For what u need icons?)
no..
I'm not a fan of the new ones
(new as in the current one)
(even though it's not really that new)
U can change icons in game?
U cant change icons and other textures... But im not sure for 100%, maybe u can receive ban
true dat
@nova lion seems like I'm getting 34 fps and sudden drops down to 24
..
I wonder why..
i think my rating is around the perfect level so that i rarely run into cheaters
optimal level
@viral monolith probs due to heating no doubt
is the ios version available yet in the UK? can't find it
What is the download size of pubg on steam ?
@celest canyon please contact https://twitter.com/PUBGMobile for assistance
PLAYERUNKNOWN'S BATTLEGROUNDS goes mobile - the original Battle Royale game is now available on your device! https://goo.gl/eWzunM
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@nova lion yup overheating was the problem
@quick chasm When it will comes to europe!
It is out in Europe..i played a game recently
Hey anyone in here who can help out with some game crashing stuff?
When is your game crashing?
In loading screen
This is the message i get
it started right after the march update
when i try to load into a match
Start these two services on your PC
-Security Center
-Windows Management Instrumentation
press windows key + R
enter "services.msc"
Right click on the service -> Properties
Set startup type to Automatic
Start the service under "Service status"
Ill give it a go, and return when i know if it works
Alright
meanwhile ill give you a list of things i've already tried
List of Things i already tried.
- Confirm Cache in steam
- Reinstall game
- Changing the virtual memory
- Cleaning my pc for useless crap to gain more hard disk capacity
- Turning off antivirus
- Running as administrator
- Installing all new drivers to my graphics driver (both automatically and manually installed)
So my OS is windows 7, meaning i dont have windows security center
@quick chasm It actually worked, thanks alot! ❤ 😘
awesome!
Yeah, that has been the best fix so far
@quick chasm I'm not sure if you have time, but I am having the same issue mentioned where the game crashes when attempting matchmaking. Both of the services you mentioned were enabled and running (I stopped and started the service manually to ensure they were running properly) and it did not change the crashing.
I haven't been able to play since that roughly 9GB patch last week if that's a helpful frame of reference.
Hey guys, anyone having any issues launching the PUBG mobile app? When I launch mine the entire screen starts flickering non stop, becomes hot and hangs and I have to force restart it. I'm using iphone 6S on iOS 9.0.2
@hollow laurel please contact https://twitter.com/PUBGMobile for assistance
PLAYERUNKNOWN'S BATTLEGROUNDS goes mobile - the original Battle Royale game is now available on your device! https://goo.gl/eWzunM
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Anybody getting connection failed on reconnect?
I AM STILL STUCK! TWO PLAYERS HAVE PASSED THROUGH ME! FIX THIS BLUE HOLE
BTW I'm in Water treatment
HELP!!
IM STILL ALIVE!
Hello, Why can't l play pubg mobile I've downloaded app. There will be a cent background and so will it remain or a cent then pubg logo than it is from the off that normal?
is test servers down?
How long does it take for customer ticket support to reply. Been waiting a whole day
2-4 days reportably
I suspect they get a lot
and it takes a while to get through them
dayum 1080ti should go 4k high no problem
Temp ban then the 24hr support ticket is basically useless and they don't even bother answering those then, really stupid of them to add that then.
what is SR?
sniper rifle
theres so much lag on NA servers right now, my squad and i can barely play, rubber banding out of cover, downstairs, through doors, etc. items not getting picked up, shots that apparently werent fired from our weapons from replay/deathcam even though we clearly did.
^^^
NO FOOTSTEPS HEARD ON THESE ROCKS
yes. you can't hear footsteps in this part (my player position)
SERIOUS SOUND ISSUES THROUGHOUT THE GAME CURRENTLY
Bro looks like you need a newer version of windows lol
I think that’s the problem
@gritty violet
Also what do pills and energy drinks do for me in game
Anyone help me with something about PUBG mobile plz
Hi, we do not offer help for the mobile game, it was made by Tencent. Follow the info about where to get help from within the app @desert viper
@viral monolith NOPE, WINDOWS FULLY UP TO DATE, AND I'M NOT THE ONLY ONE SUFFERING THE STRANGE SOUND GLITCHES.
@coral kettle reshade is indeed disallowed since it alters with game files.
I need help my cursor is on screen while i'm playing and sometimes it just stops moving my character in pubg
the cursor is also moving around onscreen
I really need help, Everytime I try to start a game I get to the black screen with the Pubg Logo, then it crashes after about 10 seconds, I discovered this yesterday, I would really appriciate some help, Pubg is my favourite game and I really want to keep playing it. Thanks
not a lot of people in test server atm is the most logical conclusion. try other server and modes. tpp mostly idk
@velvet kraken Start these two services on your PC
-Security Center
-Windows Management Instrumentation
press windows key + R
enter "services.msc"
Right click on the service -> Properties
Set startup type to Automatic
Start the service under "Service status"
hey would i be able to speak to a moderator or up. about a hack that i have found. pm me if you want to speak about it
what server?
EU
dont you have a 1080ti rtfl?
Don't make me cry @mossy silo
Why are my settings resetting every damn time I restart the game????
go to your config folder, change your settings file off of read-only
@RptrBptst#6614 chill with the caps
is there a connectivity problem going on right now ?
what region
eu
I am having an issue with PUBG
there is an annoying delay
I play on EU
Is anyone having this?
stuck in rocks
I still have servers are busy omfg...
@leaden badger try nading yourself,so you'd get a jump and be revived later on
when you guys gonna hot patch fhe freaking three seaters
Where can I get the Invite link?
Im using reshade
but never uninstalled it
i think its stuck on my gam
game
😄
!discord
Invite URL for Discord: https://discord.gg/battlegrounds
how can i learn things about community event
making an event
my fucking game stutters every time i go to quickly aim at someone. why tho? i turned off paging file.
happens :/
130 fps never felt soo good :)
my friend felt it too
can anybody tell me what is fpp and tpp?
first person and third person
anyone else having issues opening the game?
my game gets past the bluehole logo and to the menu opening but crashes and freezes at that point
i am hoping this is a bug , i just bought the game today
nop
sorry
The game just gave me the classic message "Servers are to busy at the moment" after ending a match
maybe your problem is the PC specs and not a game problem
@south joltthankss
cant connect
servers down?
check the twitter
i recieved an update
Be nice if they shared that in their updates thread here too... Thanks for the info Frenzy
there is maintenance? I dont see an announcement anywhere about it
I'm having connection issues, too @zenith gyro
If there was maintenance, wouldn't they announce it?
Will they fix the loading screen stuck issue?
I can't get into the live servers or the test servers. On the live servers, it keeps saying "Reconnect" even after I click it or restart lobby and on the test servers, it says "Failed to initialize Steam"
@muted crypt the servers are down right now
When are they gonna be up?
3 hours
Damn, lol
@candid wind thank you but i am thinking my pc in tomorrow for diagnostics its fucked
FreakyDeakyy please ban him
anyone having connecting issues?
@ocean shard the game isnt connecting
@high wave
@here
anyone else having issues?
are the servers down ?
the game isnt connecting for me either
eu servers
this is after this 24 mb update
it seem that both r down
oh well
FIX RIGHT NOW PLS
Wasnt that sent yesterdday?
Hello, today I installed PUBG Mobile, but says that it is not compatible with my LG K10 my cell phone, would you like to know if and bug or soon it will leave for the LG K10 ?? Thanks for listening
@ocean shard Help me Please
@ocean shard Help me Please
@neat scaffold Help me please
Is it just me or are the servers busy, it says they have been busy for about an hour now
Oh wow ok thanks
@white night pubg mobile is against bots not players just fyi
Is it working for anyone yet? I was told it would take 3 hours.
@lone aurora proof?
google it
i keep getting this but i dont have an update anywhere
nevermind i verified my game files and got it to work
I really need help, Everytime I try to start a game I get to the black screen with the Pubg Logo, then it crashes after about 10 seconds, I discovered this yesterday, I would really appriciate some help, Pubg is my favourite game and I really want to keep playing it. Thanks
try verifying game install
Done
I did that
so it didn't help?
Nope
try a full uninstall and reinstall maybe
Yep.
is there a message with the crash or does it just close
The crash thing pops up
This
This pops up
@storm elbow That did not work, but thanks anyway
Every time i try to play the test servers it says "an error occurred" after everything i click. this started after 1.0 ive tried to play on multiple computers and no success
hm
what is the 2xAR even thing?
what
anyone still haveing trouble connecting?
@royal nova Verify game files
Maybe try restarting steam to make sure you have updated the latest patch 
@soft jacinth the server will spawn double the amount of assault rifles than normal to make looting faster and easier for 8 man squad
Anyone else getting battleeye blocking other game EXEs that aren't even running?
get the error on PUBG launch
@velvet kraken Try this:
Setting Affinity for TSLgame.exe process
Open Task Manager > Details
Launch game
Tab out of the game and navigate to Details > TSLgame.exe > Set affinity > disable all CPU cores except CPU 0
Tab back in the game, the game will load in without crashing, then you can go back to Details in Task Manager and enable all CPU cores again on the TSLgame.exe
(this must be done quickly after launching, otherwise the crash will occur as normal)
Disabling HPET (High Precision Event Timer)
Launch CMD as an Administrator
Disable BCD entry for HPET - bcdedit /set useplatformclock false
Restart
On Boot, go to BIOS/UEFI and disable HPET there as well (not required/possible on some motherboards)
So my friend has an issue - his BP is at N/A on the test server, any thoughts?
and he cannot join me in game
@weary warren
what's his in game name?
His name is Aerdorn
Strange
i see a bug
Oh
tell him to refresh lobby