#🤝│community-troubleshooting

1 messages · Page 95 of 1

stiff elbow
#

the instruction at 0x0000000180037e59 referenced memory at 0x00007fff8e1cfbac. the memorry could not be written

#

it says that

#

help pls

#

i can reinstale my game my wifi is trash

past pawn
#

me and my friend got in to a match far away form the island all black and nothing happened for 5 min

#

we closed the game and now we are updating a 1.6 gig update

stiff elbow
#

ye i just did that

#

still says that

#

i just checked the integrety of the game files

#

its all ffine

#

but it still doesnt open

viral monolith
#

whats in the 1.6gb update again for pubg?

lusty trout
#

@celest agate you have to leave your sqaud to see your NA FPP stats in solo and duo

viral monolith
#

same as yesterday

ocean shard
#

@celest agate I can't tell fromthat screenshot, but are you in a party? I saw a similar situation once before but couldnt replicate it

heady breach
#

@ocean shard hey, why don't you answer the real questions instead of stupid leaderboards lol

past pawn
#

he probably doesnt know?

#

are we to vague?

ocean shard
#

not sure what question you're talking about, but unfortunately I do miss questions as I'm monitoring multiple different channels and platforms at once and working on other things at the same time

#

please ask again

heady breach
#

I've been waiting for an answer for over 20 minutes on why my game wont launch

past pawn
#

me and my friend got in to a match far away form the island all black and nothing happened for 5 min
we closed the game and now we are updating a 1.6 gig update

heady breach
#

It was working fine before the TWO 1.6GB updates

#

now its not

radiant siren
#

Update broke my PUBG. Getting memory reference error. - please +1 if you get the same error

tiny jasper
#

all night long match after match

#

frozen

stiff elbow
#

@ocean shard i have this error code the instruction at 0x0000000180037e59 referenced memory at 0x00007fff8e1cfbac. the memorry could not be written
it says that

#

when i launch it

ocean shard
#

@heady breach Sorry to hear about that, please explain the problem in more detail + provide your PC specs and a screenshot of any error if applicable, thank you mate

#

@stiff elbow Thanks for letting me know, Ill forward the info to the devs. What system are you using? specs

past pawn
#

we all seem to have the same problem

#

a 1.6 gig update crashes the game

stiff elbow
#

@ocean shard u mean like my gpu and stuff

ocean shard
#

yes please 😃

heady breach
#

@ocean shard Intel i5-7600k 3.8Ghz, GTX 1050, msi z270, 16GB ram, there is no error message, when I launch the game it says its running, even in my task manager, but it will not open, then all of a sudden it closes, the process in my task manager closes and my steam no longer says im in PUBG.

stiff elbow
#

ok @ocean shard gtx 1070 i5 3.5ghz ssd samsung 240 gb 16 gb of hyperx ram

radiant siren
#

@ocean shard - running WIn10 v1709 pro. Intel 6700k. 1080ti. 32gb ram. Vmware workstation (work) and Avira Anti-virus. Everything has been working until this update. (Side note, has reshade installed, tried deleting it, no go)

ocean shard
#

@radiant siren What's the error you're getting?

radiant siren
ocean shard
#

Do you mind posting a screenshot for me, for reference please?

stiff elbow
#

ok

#

@ocean shard

#

i also verified the integrety of game files

radiant siren
#

@ocean shard if you need any more help, debug etc, let me know! (Know my way around...)

stoic chasm
#

how is it everytime you guys make an update, it shreds my fps? go from playing right before around 120+ fps to 70

heady breach
#

@ocean shard *PUBG Intel i5-7600k 3.8Ghz, GTX 1050, msi z270, 16GB ram, there is no error message, when I launch the game it says its running, even in my task manager, but it will not open, then all of a sudden it closes, the process in my task manager closes and my steam no longer says im in PUBG.

past pawn
#

right?

stoic chasm
#

did you not download a 1.6gb patch? cuz i did about 20 minsa go

past pawn
#

yes

stiff elbow
#

yes at aroung 8:45 est

past pawn
#

i did

stiff elbow
#

@ocean shard

heady breach
#

same...................

#

right

ocean shard
#

looking into it, thank you guys

stiff elbow
#

ok

ocean shard
#

forwarded the info to the dev team\

stiff elbow
#

thx

bold crater
#

My games doesn't open anymore when I acidentally closed the pubg task when it was running @ocean shard

ocean shard
#

Please verify game cache or reinstall and let me know how you go

#

@bold crater

dense patrol
#

also having trouble launching. already tried:
verifying file integrity
repairing visual c++ redists
rebooting
I seem to recall having this problem a few months ago and having to wait for another patch/hotfix (AMD cpu related maybe?)

bold crater
#

is your cpu

#

AMD Phenom

#

@dense patrol

dense patrol
#

yup

bold crater
#

Intersting

#

I have the same one

#

Might be causing the issue

#

I was playing before the update

dense patrol
#

same

radiant siren
#

@bold crater I have an intel cpu.. explains nothing

bold crater
#

But there was a amd cpu issue a while back

#

and it was fixed after an update

dense patrol
#

we're not getting that memory error tho

radiant siren
#

my bad then Dfg!

bold crater
#

we just can't open the game

#

@ocean shard

#

Do you recall the AMD CPU Issue

radiant siren
#

Did the devs broke the game that hard? Multiple faults, no correlation, different errors... lol🔥

bold crater
#

Im reinstalling XD

#

hopefully theres no issues after

#

Im thinking of changing cpu now its always the Phenom XD

#

Hopefully Hawkinz see's this soon

frosty oar
#

here's a weird, not exactly game related question: did imgur block the images on your announce page? they all 403 for me

bold crater
#

@radiant siren

#

is your cpu i3-7100

radiant siren
#

nope, i7-6700k

bold crater
#

hmm

#

someone is having same issue

#

i3-7100

radiant siren
#

where?

bold crater
#

Pubg General Chat

#

@ocean shard Just did the re install still same issue just like when you had the AMD Phenom issue

unique obsidian
#

Since the current patch when I try to launch pubg, my status changes, I see the exe running, but then it just quits. No error, nothing appears

#

anybody else having this issue?

feral aurora
#

@ocean shard The Roadmap on the website he pictures aint loading up.....

unique obsidian
#

Verified my steam files, all good.

feral aurora
#

no pics 😦

ocean shard
#

will get that looked at, thank you

bold crater
#

@unique obsidian

#

What Cpu you got

unique obsidian
#

i5-4760k

#

(not overclocked)

bold crater
#

do you not have "enough memory"

unique obsidian
#

24GB

#

sorry, 4670k

bold crater
#

Does it give you that error message

unique obsidian
#

no error at all, the tslgame.exe just stops running

#

I've had this issue with the test server builds for the last few times.

white osprey
#

yea my game wont even start im haveing issues

unique obsidian
#

@slender cove What video card do you have?

#

ATi 7950 here, so that isn't common between us.

#

Windows 10?

white osprey
#

i have a gtx 750 ti superclocked

unique obsidian
#

not even same OS...

#

does your steam status change to "playerunknown's battleground" then just change back?

#

open your friends list, and look at your profile status

#

basically the same thing though

feral aurora
#

@ocean shard The one on the actual forum post works, just one on the main website doesn't...

unique obsidian
#

I"m going to uninstall, make sure everything is deleted, and reinstall overnight and try tomorrow

#

any forum postings about this issue?

#

I don't know if its a directly game issue or some odd configuration we all share that is preventing pubg from launching

#

wish it would error, then I can figure out what is wrong

#

quitting with no error is worse. 😦

autumn jackal
#

getting big lags and fps drops

tepid rain
#

anyone know why a bunch (not all) of my keybinds and my sensitivity just reset after i restarted my client?

unique obsidian
worthy flower
#

the hitching is horrendous right now

mossy vessel
#

Can't open the test server just keeps coming up with the error "EX:FORMAT"

white fulcrum
#

4k borderless not working, startin up as a window and not covering the whole screen, rather only abotu a quarter

west stream
#

my mouse make the game stutter when i move it...

signal elk
#

how do i emote

radiant siren
#

Seems like the devs messed up something regards to the memory error (pointer error in the Windows API), nothing to do but wait for a fix.....

tawny quartz
#

I cant find a game

#

In test servers

fast hearth
#

Same

snow prairie
#

what happened to the shaders in pubg?

#

since this recent patch it just got rid of all of them and i cant apply any more shaders after the patch

bright plume
#

my game wont launch 😩

cyan solstice
#

i just kept restarting it took me about 15 minutes

#

my game is laggy thou

tawny quartz
#

"Fixed the game" lmao

steep violet
#

I'm still banned from the wave last night

#

it says until 3/8/18 and it's currently 3/9/18 so

#

any word on news on that

tawny quartz
#

Well i mean were u hacking

cyan solstice
#

it is still 3/8 in some areas like NA

steep violet
#

no obviously

cyan solstice
#

^

#

nvm

tawny quartz
#

This is bullshit guys

steep violet
#

anyone else still banned from the last wave?

mossy vessel
#

I uninstalled and reinstalled the test server, verified the game files and still getting the error "EX:FORMAT" it's on an SSD and it worked fine before this patch.

bold crater
#

Honestly

#

It would nice to get a @everyone message

#

In game updates that they are fixing the issue and aware of it

#

Why did they have to push out another update

#

they had one last night

#

ffs

#

if the Fornite Devs and Coding team ran Pubg

#

Oh baby!

#

Fornite just came out with 20v20v20v20v20

ivory flower
#

Game disconnected me and keeps giving me connection failed on relogin

radiant siren
proper solar
dense patrol
tepid surge
#

is the roadmap added to the test server?]

tribal flicker
#

@tepid surge a Roadmap is a plan moving forward, not a patchnote.

tepid surge
#

i didnt understand what you said but i think its right

safe cave
#

PUBG won't launch or start.

glossy raft
#

I try to run pubg on steam but it just says running and then nothing happens. Anyone else having this problem?

snow palm
#

"Your client version is 3.7.15. Please exit the game and update to 3.7.14 to join game".

#

^ test server update just now?

safe cave
#

None Test Server PUBG not available?

raven maple
#

these folks....updating client and forgot servers??pubgrip

#

@tribal flicker ?

calm jay
#

i cant launch game. always get this error after todays update 😦

tribal imp
#

Is the new scopes and shit on the test server or normal server?

raven maple
#

testserver but it aint working

ocean shard
#

@calm jay Are you running OBS by any chance?

#

or any streaming software

calm jay
#

streamlabs obs

#

@ocean shard i am running streamlabs obs

safe cave
#

@ocean shard Yo, It won't work, But i saw BEService.exe on Task Manager and on my Steam Status it says I'm playing PUBG then after 10 secs BEService.exe close then on my Steam status goes to Online status.

raven maple
#

sry if its not priority but what about that testserver? "Your client version is 3.7.15. Please exit the game and update to 3.7.14 to join game"

ocean shard
#

@calm jay I'm not familiar with the software, so don't know if the options are the same as OBS in this regard.. so bear with me. If you're using game capture, can you right click on it > properties and is "Use anti-cheat compatibility hook" ticked? Untick it and try again

calm jay
#

it is same with obs

#

@ocean shard thank you for your help it worked

ocean shard
#

great, thank you

#

@calm jay Can you please let me know what operating system you're using?

calm jay
#

windows 10

#

there is another problem now. streamlabs osb doest capture the game if i unticked "Use anti-cheat compatibility hook. even i start them administor

#

@ocean shard

mossy vessel
#

even after update still getting the EX:format error

ocean shard
#

@mossy vessel Live server or test server?

#

@slender cove Do you get an error when you launch, if so, what is it?

#

@calm jay Sorry, I'm not sure. I'm looking into this, for me it resolves itself in OBS when I untick it

mossy vessel
#

Test server

ocean shard
#

@slender cove Which AV are you using?

#

@mossy vessel thank you, will pass on the info

safe cave
#

Test Server and Live Server both won't launch.

#

likc crashing on start up.

#

Like**

ocean shard
naive knoll
safe cave
#

Guys.

#

Can you PM me if the game crash on start up fixed?

#

Thank you.

vital owl
#

My girlfriends game wont start either, I made a Forum post for her

#

Been trying to get this working for hours. played fine. Updated at some point tonight , Verified 10x, uninstalled and reinstalled twice, cleared steam cashe, uninstalled C++ 13 and 15 AND 17. Realized cant have 15 and 17 at same time idk y so tried it with each of them installed reboted PC like 30+ times. tried running admin for game and BE. game like half starts and closes before it launches.BE opens for like 1 minute then nothing. getting EXTREAMLY frustrated. Running Wondows 10. Ive even disabled my Avast and nothing. Please Pubg Gods send help.....

left zenith
#

i have the same prob wont launch since update.......

#

haha

#

start a boy cot till they fix it

#

your not wrong

#

10

#

tried reinstall reboot verafied game files

#

haha nothing wokrs

#

well this update truley fckd it

#

yer it should be

#

just us unlucky ones...

#

could be cause we toooo goooodddd 😝

#

what kind of pc u running

#

ok

#

maybe its potota spec pubg now

#

only potatos can run it

#

hahahahaha

tribal flicker
#

This channel is for troubleshooting, not complaining or conversation.

misty hornet
#

very low fps after update

short portal
#

my game wont start since the update either resarted and everything nothing works

left zenith
#

so..... ive been having same probs with it not launching.. tried reinstall re boot all of that.......
i just went through my virus protection and added pubg to my execption list and now pubg has booted up normally so try that

short portal
#

how do i do that?

viscid flint
#

can someone help me?

#

you current version is .15 please exit the game and update it to .14

#

on the test server

short portal
#

nothing of mine is launching up it says it is running but im not getting no game

#

@nocturne ocean i just had to do another update for the test server this morning

craggy thunder
#

Anyone else getting huge fps drop after the update

#

and stuttering

random stump
ocean shard
#

@short portal Which anti-virus are you using? Some players with trend micro have reported that adding both PUBG exe's to the AV exceptions list has resolved the issue for them
tslgame.exe and tslgame_BE.exe can be located in your PUBG directory, to find this open your Steam games library > right click PUBG > local files > browse local files, then navigate to PUBG\TslGame\Binaries\Win64

^ did you try this @short portal ? I may have posted it in the wrong channel

limpid skiff
#

On test server, been posted before. Just seeing if there is a solution

ocean shard
#

@limpid skiff Does it inhibit you from joining games? I think it may only be visual, I'll check that the dev team are aware, thank you

limpid skiff
#

Queued up for about a minute in duo, didnt find a game. Will let it search longer and get back to you

ocean shard
#

There aren't a large amount of players on test at the moment, I've just given it a shot and I have the same error as you but can enter games. NA & NA FPP in particular have quite low numbers on there ATM

#

thanks for your report

limpid skiff
#

Ah ok no worries thank you

echo tundra
#

anyone else facing EX:format issue in test server?

ocean shard
#

@echo tundra Looking into it, can you please link me your Steam acc?

eternal sentinel
#

is there an .ini file where you can change the resolution

#

what do you do if the game breaks your resolution and you can't get to the options menu

stone oar
lyric phoenix
#

I'm getting the same version error, and matchmaking doesn't seem to be working after 5 mins waiting to get into a game

quick chasm
#

@stone oar it is probably a visual bug, you should be able to play the game normally.

@lyric phoenix it is very early for the NA players so there aren't many players queue-ing for the game in that region

#

I was able to instantly join on the AS server

eternal sentinel
#

guys how do you manually change resolution

quick chasm
#

@eternal sentinel Hey, you can delete the GameUserSettings.ini in %localappdata% and verify game files to download the fresh file since yours might be corrupted

#

the ini file is in TslGame/Saved/Config/WindowsNoEditor folder. To find the folder you must press Windows key + R, input %localappdata% then navigate to TslGame

short portal
#

@ocean shard thx for the help that did work

echo tundra
ocean shard
#

Thank you!

halcyon panther
#

Do you guys know if in the test server the black before zooming in in scopes is a glitch? Cause it's not in the patch notes

foggy python
#

ive been reporting cheaters and they send me emails telling me thanks for contacting us and stuff and what steps they took to reduce cheaters , it feels like they just copy and paste whole chunk of text and they arent doing much to solve the problem , can they tell me stuff like whether they took action or investigated the cheaters account .

brisk narwhal
#

is there gonna be optimisation for 1050ti as its terrible since update almost unplayable

stiff elbow
#

is the problem fixed where the memory could not be written?

#

ok so @ocean shard i reinstalled the game and still doesnt work i even put it on my ssd

#

ok

livid wren
#

Hello. guys. After update game crashes after 5-10 minutes starting the match. Before this update all worked pretty good

stiff elbow
#

its a patch btw

livid wren
#

yeah, I noticed 😦

stiff elbow
#

so it deosnt bring new stuff to the game and it still craches

livid wren
#

lol

#

Seems like it's not a march update, it's all about anticheat update

stiff elbow
#

ye

#

very nice👌🏼

safe cave
#

Game won't launch still not fixed?

livid wren
#

holy moses

#

well, no one's telling is not nice, it's just affects not only cheaters, that's not nice at all

stark laurel
#

srry for terrible screenshot

tribal flicker
#

IIRC, that means your antivirus is stopping BE from loading.

#

@stark laurel

#

So you might need to whitelist BE or run TSL as an admin.

stark laurel
#

i tried running as admin did not work

#

how do I whitelist this?

#

not sure what it means

potent cloud
#

I'm having problems with the screen scaling post the update
Some of the screen goes out of the display
Screen works fine otherwise, so it isn't a calibration issue

pure crescent
#

nice update DECREASE in FPS by 40%

quick chasm
#

@potent cloud what is your resolution in game set to?

pure crescent
#

1920x1080

#

i used to play with 80 fps now i am with 40-20 fps

potent cloud
#

1080p @quick chasm

#

There are parts of the screen I cannot click either

quick chasm
#

hmm, have you tried cycling through screen modes while in lobby
you can do that by clicking alt+enter

#

it will cycle through windowed, borderless and fullscreen

viral monolith
#

What does BE Service is not working properly mean plz help

potent cloud
#

Okay will try. Thanks

viral monolith
#

when i try to join a game

quick chasm
#

check number 9.

viral monolith
#

thx

quick chasm
#

@pure crescent what are your full pc specs and in game settings?

viral monolith
#

I did

fossil ether
#

Hey guys i have an problem, my Test cliënt wont update what can i do?

viral monolith
#

everything is good its manual and everything

#

and its not working

quick chasm
#

follow the steps 4,5,6 there

unkempt wyvern
#

my test client keeps saying its 3.7.15 and i need to downgrade to 3.7.14

#

i guess they forgot to upgrade the server versions?

quick chasm
#

Visual bug, the client is up to date, you can play normally

pure crescent
#

i am playing with i3 4130

#

10 gb of ram 1866 speed

#

gtx 960 2gb OC

#

1920x1080

#

the fps in unstable

#

is*

#

from 80 to 25 and it keep going and going and going

quick chasm
#

Okay, thank you for the information, i'll forward it to the team

#

you did not have issues like that before the update?

pure crescent
#

no

#

the game was running perfectly no fps drop nothing

potent cloud
#

That worked, Steve. Thanks 😄

solar beacon
#

Does i actually get a ban on the test server if i get ban on the main game because i got banned with no reasen

maiden bridge
#

before 40-60 fps avg 50

#

now 20-30 avg 31

#

?

#

???????????????

patent nymph
#

My friends pubg wont start anybody has some tips?

viral monolith
#

It doesn't start either for me

patent nymph
#

did you try to reinstall the game?

viral monolith
#

Yes

patent nymph
#

and it still doesnt work?

viral monolith
#

Nope

patent nymph
#

too bad

obsidian bolt
#

I am not able to hear the footsteps of my enemy? Anyone else has this problem or is it on my side?

#

In the tts*

pure crescent
#

playing with 22 fps

#

can anyone help me please with this?

obsidian bolt
#

Same problem. Used to play with 90fps now it runs on 40

patent nymph
#

cant start game

ocean tiger
tired grotto
#

hey guys

#

help me

quick tapir
#

WTF is this new update. entire game id framing

#

its like you want people to move to fortnite

tired grotto
#

i can"t play game .when i start my game and the game not working

wooden pasture
#

Game wont start. Cool story

patent nymph
#

calm down

#

same

tired grotto
#

how can i fix ?

quick tapir
#

Its every update. something gets broken

patent nymph
#

i wonder how

tired grotto
#

i hope 1 guy can fix this

errant socket
#

Is anybody else experiencing redicoulus matchmaking times on the test server?

#

*ridiculous

zealous anchor
#

test servers always have less players

wooden pasture
#

Alot of peoples games wont launch

tired grotto
#

yes

#

my game can"t open

#

and i don"t know how to fix

twin zinc
#

test server not working? 💔

#

jk got in lawl

stable dagger
#

this is the new pubg bug that if you are dead you can not click back to the lobby?????????????

#

I always have to close the game and get in again

plush canopy
#

my game wont launch, any suggestions?

#

this is apparently run by bluehole, what a joke

wooden pasture
#

your not alone

safe cave
#

Yeah.

golden terrace
haughty kernel
#

my games fps is dropping to 20 every 3 seconds or so

#

after the newest update

stiff elbow
#

xD this update

#

like what hapenned

stiff elbow
#

is there any problem for xbox?

#

i5 gtx1070 16gb of ram and my game is on my ssd

viral monolith
ionic olive
#

Does anyone have a solution for the connection failed problem? I've crashed about 5 times in a row already

maiden bridge
#

The moment when they try to boost fps but they fuck it up facepalm ,that big of a game can`t even optimize and fix the bugs .........why then release 1.0................................. pubgface pubgface

stiff elbow
#

@quick chasm are the devs working on the game not loading (memory could not be written)

pure crescent
#

the game is unplayable for me

#

i as playing with 90 fps now it 20-30

viral monolith
#

cant launch game

spring ledge
#

Anyone else getting the EX:FOMART error while trying to connect to Test servers??

viral monolith
#

@viral monolith you are not alone 😃 can't play now...

#

hmmm what to play... fallout 4 or blacklight retribution... ?

#

geforce now works with pubg XD can play now

thick sequoia
#

Hello! I'm new here, but I'd like to share that my FPS is killing me. I can't play the game for now, and I want to know if someone's having the same problem than me..

#

That FPS drop, is not normal!

spiral raft
#

Is the new updte on live servers?

thick sequoia
#

Yeah

spiral raft
#

I see a lot of complaints about fps

#

Like with the emotes and such

spring ledge
#

@thick sequoia I used to get around 90 fps a couple of months ago. Now I'm at 40 fps at 1280.800 res.

craggy thunder
#

Yeah the FPS is an issue atm

#

game is micro stuttering and i got 40-50fps

#

used to have +100

spiral raft
#

What are your pc specs?

craggy thunder
#

XD

spiral raft
#

Just interested

spring ledge
#

16Gb 2400, i7-67, 960, SSD too.

pure crescent
#

@thick sequoia yeah i had 90 fps now i have 20-30

spring ledge
#

I've lost all hope. I just come back every update with hopes of better performance.

haughty kernel
#

this game runs smooth only to the people that are having a 6th gen or higher i7 and that too not as smooth as other games

zealous anchor
#

@thick sequoia There's currently some kind of bug causing performance drops on live, i would suggest playing on Test Servers until it is resolved

thick sequoia
#

My PC: i5, GPU is a RX 460, 8GB Ram..

zealous anchor
#

rx 460

#

yep

thick sequoia
#

It's not a NICE ONE, but I used to play the game with nice quality..

spring ledge
#

My test server isn't connecting either. I get an EX:Format error when I launch the game.

thick sequoia
#

And high fps

spring ledge
#

Any fix?

zealous anchor
#

the bug only seems to trigger on AMD cards

#

@spring ledge verify game files

#

this happens if map files have been modified / corrupted

spring ledge
#

Trying that right now.

pure crescent
#

i have gtx 960 2gb overclocked same problem

#

not only AMD

thick sequoia
#

@zealous anchor Not only AMD, I have a friend who has one GTX 1060, same problem

spiral raft
#

I played today without any issues though

pure crescent
#

yep

spiral raft
#

I see

thick sequoia
#

But a little less, of course

zealous anchor
#

@pure crescent @thick sequoia can both of you try if the issue is still there on Test Servers?

spiral raft
#

Either way

#

I think they will fix this soon enough

thick sequoia
#

I had to download the Test Servers first

pure crescent
#

same*

thick sequoia
#

:/

pure crescent
#

with my stupid connection i don t think i will

spiral raft
#

The performance improvements in the last updates were good imo

pure crescent
#

yep i playe with 90 fps at med settings

thick sequoia
#

I hope that PUBG developers fix this shit soon

#

Very sad with the situation, lol

pure crescent
#

now even low not going more then 30 fps

spiral raft
#

just to be clear

#

This issue is only on live servers?

zealous anchor
#

Yes

spiral raft
#

Okay

#

Noted

pure crescent
#

yes who wanna play on tst server x

thick sequoia
#

And Thanks Kipz

pure crescent
#

D

zealous anchor
#

We likely will get a hotfix later today, or they'll drop the test servers a bit early

thick sequoia
#

For talking to me like that

#

#

Maybe we could play sometime, when the live servers back to normal

#

I'm brazilian by the way, sorry if my english is not perfect, lamo

#

lmao*

pure crescent
#

np

spiral raft
#

Aight

#

Have a nice day

thick sequoia
#

You too.

stiff elbow
#

is the fps drop on test or live sever

zealous anchor
#

live

#

test is fine

spring ledge
#

@zealous anchor I get the same error. I've verified files too.

zealous anchor
#

huh... you changed any files recently?

#

anything like deleting maps, installing Reshade / similar programs

spring ledge
#

Not really. My Test is on the HDD. Live on SSD.

zealous anchor
#

hmm

spring ledge
#

Haven't used Reshade.

zealous anchor
#

and this issue doesnt come up on live

spring ledge
#

Nope.

zealous anchor
#

huh

#

gimme a sec

spring ledge
#

I see a couple of posts on the forums, subreddit and steam discussions. No one got a solution yet.

stiff elbow
#

i cant even launch the test servers

#

-_-

spring ledge
#

Do you get the same EX Format error? Or does your game crash?

stiff elbow
#

no hold on

#

does the same for bolth test and live

zealous anchor
#

hmm

#

have you tried restarting your PC

cedar osprey
#

when i try to launch my pubg it says running then just stops after a few seconds anyone else haveing this problem? are the servers down ?

spring ledge
#

Imma do that now.

stiff elbow
#

ye si even downloaded the latest windows updates

zealous anchor
#

ok

#

have you done a virus scan recently

spiral raft
#

I have noticed a decrease in fps too, it's playable for me but it goes a little low than I am used to

#

So yeah

zealous anchor
#

Windows Defender or Malwarebytes will work

stiff elbow
#

ok let me try my last scan was 10 hours ago

crystal hound
#

anyone facing random freeze too after update?

#

not only low fps.

stiff elbow
#

ok the scan is done

#

no threats

#

@zealous anchor

zealous anchor
#

alright

#

try launching the game now

#

and to clarify, was that a Malwarebytes scan?

#

or just Windows Defender

stiff elbow
#

yes malwarebytes

#

i have it premium

#

and still bolth the live and test dont work

zealous anchor
#

huh

wooden pasture
#

@cedar osprey Im having same issue. Says running on steam and then stops

zealous anchor
#

i'd write up a report and put it on the forums then

#

can't help much more than that, sorry

#

: (

stiff elbow
#

ur fine thx

spring ledge
#

A restart didnt fix it either. Argh this took my 7 hours to download.

#

Imma go back to Rust

viral monolith
#

so much fps drop since last update

#

what is going ooon

plush canopy
#

lots of people having issues with this since the patch. bluehole being useless about it. last update some hours ago

zealous anchor
#

@viral monolith some bug on live servers, i recommend trying Test Servers till its fixed

stiff elbow
#

this started yesterday at around 9 pm est and we still dont have a report

cedar osprey
#

@wooden pasture yea its aload of shit ive tried everything just wont launch

spring ledge
#

Why can't the loading screen errors contain useful information.

#

Wtf is EX:Format even.

zealous anchor
#

I'd imagine some issue with game file formatting

wooden pasture
#

I did get this error message once, and the game loaded, but when I tried to relaunch it doesnt load up anymore

#

"09:42:00: Starting BattlEye Service...
09:42:06: Launching game...
09:42:24: Note: File blocks can be ignored if they don't cause problems with the game.
09:42:24: [INFO] Blocked loading of file: "C:\Windows\System32\acaptuser64.dll".

zealous anchor
#

oh, that's not good

#

can you run a virus scan with windows defender or Malwarebytes? @wooden pasture

wooden pasture
#

yep

#

currently doing

spring ledge
#

Maybe I'll have to re-install the Test server for it to work properly.

plush canopy
#

check the forums guys, have literally tried everything. Bluehole are working on a fix

#

nothing we can do now

zealous anchor
#

that would be the last thing i'd recommend before just waiting

pure crescent
#

please fix the FPS drop please !

buoyant oracle
#

Hello, after this most recent update some days ago: After exciting game, both live and test server steam says im playing( trying to launch game says app is already running, never had this before.. (I always have to end tsl.exe in task manager)

heady beacon
#

has anyone elses sound via headset messed up since latest update? or just me? sounds like underwater

radiant siren
#

@communityteam 16 hours, still can't launch the game. No acknowledgement. What is this customer service

dry marlin
#

Anyone else having battleye corrupted memory #0 error?

stiff elbow
#

@tribal flicker are the devs working on the ''memory could not be written'' issue?

tribal flicker
#

@stiff elbow You've done the steps on the forums I sent earlier, correct?

stiff elbow
#

no where are they @tribal flicker

tribal flicker
#

Sorry must have mistaken you for someone else

#

let me get them

stiff elbow
#

ok

tribal flicker
tiny pond
#

guys i want to invite my friend to this server but can i have the invitation code?

coarse junco
#

!invite

regal vaporBOT
coarse junco
#

@tiny pond

tiny pond
#

yeah?

#

ohh ok

stiff elbow
#

why cant we just create one?

plush canopy
#

@tribal flicker none of those work

stiff elbow
#

same did them all

sudden radish
radiant siren
#

@sudden radish error is caused by your anit-vrius HitmanPro. Try disabling it

#

Anyway, @tribal flicker - the memory error people are getting is because access violation within the Windows API, please get the devs to investigate. It's already been 16 hours....

sudden radish
#

I've disabled Sophos Enterprise

#

still same issue

radiant siren
#

^ suspecting it's loaded into the memory in Windows and PUBG doesn't like it. Never used HitmanPro myself, but you might actually have to stop the service in something called "services.msc" (you can open that with pressing ctrl + r and type: services.msc and then press enter)

#

find "HitmanPro.Alert service" then right click and click stop

pure crescent
#

i just wanna know is there anything about FPS drop or not?

sudden radish
#

@radiant siren i've read every single artricle posted the last 16 hours. no fix

radiant siren
#

@sudden radish The issue is you experience is the latest anti-cheat PUBG devs added. It's intrusive and detective. Blocks a lot of files that can modify the game somehow. Your issue is the anti-vrius.

#

Thanks

sudden radish
#

I've already uninstalled my enterprise-class endpoint protection

radiant siren
#

Right click that service, go to properties, in the "startup type" dropdown, choose "disabled", restart pc, does it work now? If not, there might be other things to do or remove hmpalert.dll file (which might break your anti-virus and that is not our goal....)

sudden radish
#

dont have to disable it

#

just have to stop the process

#

= Microsoft Azure Expert

#

I know windows

radiant siren
#

MCSA representing, good to know 😄

sudden radish
#

MCSA lol

#

google whats higher than MCSE 😛

#

😛

thick sequoia
#

Anything about low FPS after the new update?

heady breach
#

ive reinstalled PUBG twice, did 2 updates, restarted my pc probably a fucking hundred times & the game still wont launch

#

it opens the BE service task in my manager & steam says im playing it, then all of a sudden the task closes

#

no error messagge

dreamy fern
#

hi

zealous anchor
#

hello

wooden pasture
#

@heady breach I’m with you. I have literally done everything that was suggested and reinstalled as well. Same garbage. Complete clusterfk

dreamy fern
#

can some one help me i installed the update today and now i cant load my game

#

i have reinstalled game 4 times varyfied files 5 times and only option left is to reinstall hole of steam

#

@heady breach i have same issue

radiant siren
sudden radish
#

Had to get the anti-virus uninstaller for my AV to get teh game working now

stiff elbow
#

since 9pm est

#

yesterday

#

same for like 5 million people

zealous anchor
#

The devs are aware of the issue and trying to fix it

#

pls

stiff elbow
#

they should come out with an actual message on the game updates

#

just for a quick report of the situation

pure crescent
#

@thick sequoia yeah i used to have 90 fps avg

#

now i have 50 fps max not even stable

#

sometimes i play with 20-15 fps

#

gg pubg

devout karma
wooden pasture
#

is there an achievement for getting your game to launch?

cosmic coyote
#

no, but there is something called "get a better pc"

wooden pasture
#

yep, PC's fault, even though it was just upgraded last month!!!

cosmic coyote
#

get better upgrades

#

it runs fine for me

wooden pasture
#

game worked yesterday. Patch get released, and tons and tons of people cant launch. Its become laughable at this point

cosmic coyote
#

it's*

stiff elbow
#

@cosmic coyote what are your standards to a good pc anyways

cosmic coyote
#

ones that run games :)

stiff elbow
#

specs

dry crescent
#

why wont my game launch im so pissed rn?!!!

stiff elbow
#

new patch

#

milions have the same problem

dry crescent
#

okay good i thought it was just my pc

gleaming vector
#

If your game isn't launching, it most likely means that you have some program running that the new anti-cheat measures can't distinguish from being a hack, so it's blocking launch.

dry crescent
#

cease when are you guys fixing it ?

gleaming vector
#

We aren't, it's more fun to watch you sit and stew.

zealous anchor
#

The devs are working on a fix @dry crescent

#

Till then, try the test server and see if it works

dry crescent
#

okay are they working on it right now ?

stiff elbow
#

@gleaming vector so the memory can not be written thing is bc of the new anticheat?

gleaming vector
#

"Hello everyone,

Earlier today we deployed an anti-cheat update to improve game security. This update blocks additional cheats and helper programs that alter the graphics or aid in gameplay in some way. We aim to improve and maintain a fair playing field for everyone and will continue our efforts against any programs that give their users an unfair advantage. Programs that are not used to gain an unfair advantage but are indistinguishable from cheats based on their behavior will also be blocked.

We are aware that there can be some compatibility issues due to this update and are working towards resolving them.

Thank you for your support and understanding. "

stiff elbow
#

so even if cheat engin isnt running i cant play pubg

#

@gleaming vector ^^^

gleaming vector
#

So... You're saying that you do have a cheat engine?

stiff elbow
#

yes but never used since last year when i used to play the forest

#

no wait

#

cheat engine it self

gleaming vector
#

and here my friends, you see the pedals start turning, as he attempts to back-pedal...

stiff elbow
#

?

#

waduheck

remote nimbus
#

Hi, since today whenever I move my mouse the game is freezing for like 200ms, happening everywhere in the menu, in game, in inventory, but if I don't move my mouse, can run the game with 140+ fps

zealous anchor
#

@remote nimbus this is a known issue, devs are working on it

#

its not on test servers tho, so you can play that

gleaming vector
#

@remote nimbus have you tried restarting yoru PC? I have a similar issue sometimes and a restart fixes it..

remote nimbus
#

Yeah restarted my computer and only launched PUBG, the problem was still here

stiff elbow
#

@gleaming vector so u are saying that i should uninstall cheat engine aswell as single player mods for gta?

nocturne siren
#

So have the devs said a SINGLE word about the game not starting up? There's a dozen threads on reddit, a dozen more on the official forums and tons of people messaging them directly and it seems it's just been silence.

gleaming vector
#

I would say that it's a good starting place @stiff elbow

stiff elbow
#

ok

zealous anchor
#

@nocturne siren yes

#

they've confirmed they're working on a fix

#

no silence here

gleaming vector
#

@nocturne siren You do realize that it is currently 0600 on Saturday where the devs are.... right?

foggy violet
#

so, still no fix?

zealous anchor
#

also that

#

we're lucky we got any response tbh

nocturne siren
#

No, I do not realize that. I am just a guy who plays video games man, why would I know that? I know it's been nearly a day since this all started.

gleaming vector
#

PUBGCorp is based in Seoul, South Korea

zealous anchor
#

also keep in mind, there is already a fix for the issue on test servers, in a way

#

it wont take long now

nocturne siren
#

Ugh. Really wish I didn't uninstall the test server literally yesterday...

zealous anchor
#

F

remote nimbus
#

Just downloaded the test server still having the same problem on it

foggy violet
#

well, im back to warthunder. untill their servers refuse me access.

stiff elbow
#

@gleaming vector just deleted all the possible ''mods'' that i had (gta, cheat engine, bo2) but it still doesnt work

bleak cape
#

i start game

#

get into match

#

get bsod

#

ffs

#

lmao it finally launched

#

and now the game thinks my default settings should be medium

#

trick im using a 750 ti lmao

remote nimbus
#

Found another problem might help find the source of my problems, when I put my game in full screen, have a lot of green band moving on my screen

raw sandal
#

anyone else having connection issues?

pure crescent
#

yep

#

same

nocturne siren
#

Downloaded test server. Not fixed.

pure crescent
#

FPS drops not fixed i have a freind with gtx 1080 playing iwth 20 fps lmao

nocturne siren
#

Lol, why would you have that many AVs anyways? It'll just cause tons of exception errors and probably make your resource usage go skyhigh. The best AV is common sense anyways.

stiff elbow
#

@pure crescent i wouldnt care bc ur game launches

pure crescent
#

i really don t know what the problem everyupdate makes the game worst then befor

stiff elbow
#

true

pure crescent
#

i was playingpubg yesterday with 100 fps

#

now it 20 fp

#

they need to make a update fast for this

#

already been a day

#

only god know

#

and the devs

#

xD

#

going to play overwatch atleast that game works

stiff elbow
#

idk

#

they really should @floral lantern

pure crescent
#

sended to me by a gift

#

boyfreind

#

i am a guy btw

#

xDD

stiff elbow
#

since yester day i m trying to play pubg

stark laurel
#

does anyone know how to fix this. I was told that it was my antivirus. I checked that and everything seemed to be ok. If anyone had this issue before and fixed it please tell me.

tame harness
#

IF YOU IN DISCORD ;;;;;;what tha for play ?

#

wat than ?

stark laurel
#

ummmm

tame harness
#

if you in discord ;;;;;; what heve i to do to play .?

spiral sonnet
#

.invite

pure crescent
#

i9 CPU GPU gtx 1080 64 GB ram

#

fps drop until 1 fps

storm path
#

fps drop after the recent update

#

never happened before though

coarse junco
wary flare
#

😦

tame harness
#

i dont anderstand invite who

#

im a noob

spring ledge
#

No fix for Ex:Format error yet?

nocturne siren
#

[4:00 PM] ItsKipz: @nocturne siren yes
[4:00 PM] ItsKipz: they've confirmed they're working on a fix
[4:00 PM] ItsKipz: no silence here

Can anyone expand on or even verify this?

dreamy fern
#

it is annoying ive payed for a game i cant play and not even my fault

hasty ice
#

Our entire cannot get into game..... What is going on

vivid thistle
#

I had that issue

#

Try restarting the lobby

#

I did that and then it worked

#

@hasty ice

hasty ice
#

Spam, no one can even get into lobby or get game to load. We do have one person that can get in but his FPS dropped from 85 to 20 and very laggy..... We are all about done with all this......

umbral mountain
#

same here click game to run , Steam says game is running and then stop

muted bison
#

im having that problem

#

i keep hitting run

hasty ice
#

Same for everyone

muted bison
#

and it says on steam the game is running

#

yet it stops

#

cant even start it, whats going on?

#

i re installed like 5 times

#

i even reformatted my computer

#

same thing.

umbral mountain
#

jesus might turn to Fortnite

#

at least that game works

muted bison
#

ok so its not my cupter then

#

theres actally somjething run witht he game istel thats not letting certain people even start up?

umbral mountain
#

it is the update

muted bison
#

well hopfuly they fix it soon

#

i hjad just gotten the Hooded jakect, i do not want my money to have gone to waste like that trying to get it only to not even be able to see it

past cloak
#

Just solved the no loading issue with PUBG. 3RD party software is conflicting with Anti-cheat. Try removing your 3rd party anti-virus App as the firewall is blocking the porting most likely. Just solved a friends PC to load PUBG this way.

keen veldt
#

what does lft stand for?

#

are there any common acronyms i should know?

muted bison
#

just did that, again steam will say running, then a few seconds later, just goes back to nothing

umbral mountain
#

nope did not work

past cloak
#

The problem is related to Battle-Eye porting out of your client. So any 3rd party firewall/anti-virus will block or be blocked. Windows Defender is not affected by it as I am running it. I have not had this issue and updated both patches with no issues. It is on YOUR end that the game won't launch, until they recode every Anti-Virus and certify etc.

muted bison
#

ok i just re formatted my computer

#

and steam is the first and only thing i installed

umbral mountain
#

But I only have Windows Defender and the game worked yesterday

muted bison
#

i made sure i have no 3rd part an tie cheat

past cloak
#

@umbral mountain I just spent 2 hours diagnosing a players PC and by removing 3rd party antivirus the game now works. SO check your 3rd party software that affects firewall and anti-virus.

muted bison
#

stilll njtohing

simple skiff
#

Any hotfixes for the fps drop after the recent update?

hasty ice
#

I turned everything off including defender and it is the only anti on machine.... Still does not run, loads but just sits there.....

past cloak
#

@hasty ice We removed Norten Anti-Virus + Bitdefender and he was able to launch the game.

#

Have you updated Windows and are you using the new 391.01 Nvidia driver (if you have Nvidia gpu)?

simple skiff
#

bro the problem is with the game itself,how come people were playing the game normally before the update..its just that they fix one thing and break another in the process..

hasty ice
#

Driver was the first thing confirmed as was windows update. Uninstalled game, verified files in steam. Uninstalled Bit defender, turned off windows defender...... Still no load

umbral mountain
#

don't get me wrong I love the game but things like this kinda turn me away from it, and I know if I made a game like this it would be full of bugs like this but BlueHole should have QA testers to stop bugs like this happening

muted bison
#

well, even if i could load into the game right now, not sure id even bother playing it at the moment, considering all the comments im hearing about the lag at the moment. They need to fix this crap. lets be real, the update was mainly to get rid of hackers even more.

simple skiff
#

they got rid of everyone by breaking the game

muted bison
#

lol true that

simple skiff
#

here i was thinking ill play some pubg on the weekend,puffff goes the dream...

#

from 60 frames to 30 frames,lobby 27-30 frames at very low...didnt even bother to go in a match...

umbral mountain
#

so pubg runs on laptop

#

but not my pc

#

slow claps

#

but yeah major framedrops on my gaming laptop XD

wet solar
#

From 120 fps to 38

#

What happened to this update?

past cloak
#

@hasty ice I hear ya, well that is what we did and his game was able to load once he uninstalled those programs.

stiff elbow
#

is there an official note that the devs wrote to tell us taht they are working on it

wet solar
#

oh, got it

#

Thank you

hasty ice
#

What is the purpose of a test server? This reminds me of the old Microsoft days. Let the end user tell us it doesn’t work....

viral monolith
#

guys i have a bug, when i try to slide my items in inventory the item isnt fits with mouse cursor

#

how can i fix it?

past cloak
#

@hasty ice , we also removed Warhammer the game off of his sytem. Not sure but may have helped as well.

stiff elbow
#

@wet solar did u download new drivers for nvidia

simple skiff
#

removing games and programmes is not really a fix..

hasty ice
#

Mars, correct.... This release should had been on the test server before it went live

wet solar
#

@The@stiff elbow I did

simple skiff
#

This here is the Downfall of PUBG,slow and steady...:(

past cloak
#

I don't dissagree, but that is how we got his PUBG to launch. We removed a few 3rd party programs.

wet solar
#

@stiff elbow my friends got the same problem

nocturne hearth
#

I think this Publisher looks how is the best way to Fuck off there Users

stiff elbow
#

well let me tell u that ur lucky ur game even launches cause mine dont and yes i folowed all of the protocol of trouble shouting

wet solar
#

My game is taking too long to load

#

after the update

#

and when load, the fps drops dramatically

stiff elbow
#

well i get an error code rip

simple skiff
#

Thats new 😂

stiff elbow
#

👌🏼 👍🏼

umbral mountain
#

looks like memory leak

stiff elbow
#

do u know how to fix it

umbral mountain
#

you don't

#

you run

stiff elbow
#

-_-

mossy vessel
#

EX:format issue still happening for test server

nocturne siren
#

13GB update to test server??? Annnnnnnnnd game still won't open. Bluehole really blows.

#

Complete silence.

#

A message from @zealous anchor earlier said they were working on it, but there's zero evidence that that is the case, and he didn't provide any sources.

zealous anchor
#

nice tag

#

search for SteveTheHappy's last few messages

#

and then up a bit in RoboDan's messages

dense patrol
#

it's the weekend in SK, so i'm not expecting any fix for a few days. RIP selling crates

coarse junco
#

no, it was only announced @viral monolith

#

@visual carbon refunds are handled by steam, not pubg itself

nocturne siren
#

Normally I'd disagree with you @visual carbon , but in the year I've had this game, it's been a fucking TRAINWRECK. Refunds should be allowed for this game.

coarse junco
#

there you go

nocturne siren
#

Wow, calm down your highness.

velvet sierra
#

zazel from df2?

#

ok

stiff elbow
#

@coarse junco if u bought the game more than 2 weeks ago or played more than 2 hours you will not be able to get refunded

#

so rip

#

its not that, we obviously know that they know their is a problem but the thing is that they should make a report about on the game updates channel something ''official''

nocturne siren
#

LMFAO, are you a NEET @visual carbon?

#

Anyways, people keep saying it's the weekend and not to expect a fix any time soon, I guess that's why real professional companies would never release an update like this before everyone goes on weekend.

#

Sorry, meant NEET. As in Not in Education, Employment, or Training. As in, autists who live at home with their parents. As in, where in the hell do you get your wacked out world view that everyone seems to owe you refunds, apologies, and links to refunds with friendly little bells and whistles.

#

This isn't customer service, you get that right?

#

This is a Discord channel.

#

With mods.

#

Not customer service reps.

#

I work in customer service. People pay me to do what you're talking about. These people are not paid to do that.

#

WTF, how old are you, seriously?

#

In all honesty, what is your age?

#

There's NO way.

#

You're like 14 right?

#

Why, do you think I talk to them like this?

#

No, obviously not, moron.

#

I wouldn't be employed if I got to tell morons they were moronic.

#

Or I'd REALLY love my job.

#

Wrong.

#

Dead wrong.

#

LMFAO, I literally get a promotion next week, but I can see you're a very simple minded person, so I don't think anything I say will change your pattern of thoughts.

#

No you didn't. You DEMANDED a refund from people who have nothing to do with that.

#

Then you berated the one guy who gave you a link he didn't have to give you.

#

Seriously, again, are you 14?

#

You don't seem to understand how the world in general works.

#

Why would I reconsider a job I enjoy and that wants me as an employee? LMFAO.

#

Oh I'm sure you have me down to a T, bud.

#

LOLO

#

Once more, 14? Am I pretty close?

#

Why?

#

Why would I do that?

#

There's NO reason to do that.

keen latch
#

Guys anybody can help I have a weird problem yesterday I didn’t recieve the 1.6 GB update and I can still play the game but I have huge FPS drops any tips to fix this problem ,thank u

nocturne siren
#

LMFAO. You're psychotic. All you do is moan.

#

LMFAO. My employers love me, so again, why the FUCK would I do that?

#

LOL. Holy delusional Batman, you have got to be one of the most interesting autists I've conversed with.

keen latch
#

Am I at a wrong chat or what ??

nocturne siren
#

Are your problems generally something like, "I WANT MY MONEY BACK MORONS!"

#

Sorry @keen latch , this autist took over the chat.

#

You have SUCH a weak grasp of the English language this is a chore to put up with. I wish if we are going to keep this up you'd give me the decency I give you and make some fucking sense.

bronze stag
#

lmao i saw the "lol ur english sucks" from a mile away lol

nocturne siren
#

u r a retard

#

Now we can fight on equal levels.

bronze stag
#

oh no not the r word!

nocturne siren
#

u r a stupid head to

#

dummmmmmmb

bronze stag
#

🍿

nocturne siren
#

Oh god, I can't anymore. This is just too much, I'll check in in a while to see if anythings fixed, but this is too fucking autistic for me anymore.

bronze stag
#

four of the mods have red circles. A red circle means away right?

#

then at least one mod is currently not afk

#

and that also means your whole commentary with the dude that was trained by a dog was deemed fine.

#

unless the green circle mod is actually afk

#

oh come on, they're understandable

#

I understood them at least

#

wow a lot of those messages can be taken out of context

#

dude if I were you I would've just stopped typing.

#

and left him all to his lonesome

#

or is it on his lonesome?

#

i don't know english is weird

nocturne siren
#

It's neither because lonesome is a feeling, not a physical thing.

#

By his lonesome is the most common phrase that doesn't really make sense though.

bronze stag
#

I remember hearing it used like that though

#

yeah its by his lonesome

#

i forgot

radiant robin
#

I've been experiencing some sort of glitch that I've had several other occasions where I cannot remove sights from my weapons. Any suggestions?

fading grail
#

um some guy just survived a mk14 shot to the lvl 1 helmet and it broke off and i just survived a k98 to to the head with a levevl 2 helmet that broke too can anyone tell me why?

past cloak
#

Just had a new update FYI.

nocturne siren
#

Still won't start...

soft jacinth
#

game won't start....

bright plume
#

i have same problem

soft jacinth
#

i already installed that but no fix

bright plume
#

downloading the patch and still wont launch

#

downloaded

thick sequoia
#

My game still lagging after the new update

#

So strange, I just wanna play like I used to play before

unreal python
#

!server

tawny quartz
#

can u guys add a kick function

#

for the main menus

stiff elbow
viral monolith
#

SR29 need 1

limber zephyr
#

still wont start after 29 mb update

viral monolith
#

where can i buy cheats

#

DUDE

#

IM PLAYING

#

someone dared me to ask that

gloomy silo
#

my pubg won't open ):

dense patrol
#

yeah that update didnt solve my not-launching problem =\

gloomy silo
#

i saw a update and i was like yay i can play but it did nothing

stiff elbow
#

do you have this error code

#

@gloomy silo

#

@dense patrol

gloomy silo
#

no

#

it says the game is running and then it stops and nothing happens

stiff elbow
#

ohh ok do u have launch options?

dense patrol
#

No, I'm like jackindex as well. Separate problem. I think it has to do w older CPUs

stiff elbow
#

ye

gloomy silo
#

ye i think its with my cpu too but it worked normally beofre that

zealous anchor
#

if you cant start / are getting a memory error, its because the newest patch uses an instruction set not supported by some CPUs

#

this will most likely get hotfixed soon, unlike the FPS bug

stiff elbow
#

is there like a driver update for cpu

zealous anchor
#

i mean

#

there is

#

but it doesnt add new instruction sets

stiff elbow
#

ok

stiff elbow
#

should i still check

dense patrol
#

im sanguine about it; i can wait until the fix, just disappointed

gloomy silo
#

same ^

stiff elbow
#

was the update for the fps drops (29mb)

halcyon barn
#

Does anyone know why I cant launch my game. Ive tried everything from windows update to updating my drivers. Ever sense the new update came out I cant laucnh pubg. I just get some kind of error. Really annoying to deal with

stiff elbow
#

ur not the only one

#

there are milions out there

zealous anchor
#

@halcyon barn what CPU do you have

halcyon barn
#

i5-6600 with a 1060ti6gb

zealous anchor
#

hmm

halcyon barn
#

I ran pubg without a problem before

zealous anchor
#

thats strange

#

what error does it give?

stiff elbow
#

@halcyon barn

halcyon barn
#

Thats the error Im getting

stiff elbow
halcyon barn
#

when I launch the game

stiff elbow
#

rip

halcyon barn
#

ya fortnite it looks like for me tonight 😦

stiff elbow
#

sadly

#

imean h1z1 free right

halcyon barn
#

already have it

stiff elbow
#

ok

halcyon barn
#

But not a big fam of it

#

I guess

stiff elbow
#

ok

halcyon barn
#

Ya played h1 sense pre season 3 when ninja played it alot

zealous anchor
#

rip

halcyon barn
#

but lost intreast sense the game is just dying

thick sequoia
#

Still having the same problem with low FPS after the update

#

So sad

halcyon barn
#

If pubg dont fix their shit soon alot of people I think are gonna start leaving

zealous anchor
#

funny thing is

#

people have been saying that since October

#

and it hasnt happened

#

¯_(ツ)_/¯

summer comet
#

Close obs I have the same problem. So u cant stream

glossy raft
#

still no fix for game not launching on steam?

zealous anchor
#

what CPu

#

@glossy raft

#

what CPU do you have

summer comet
#

Alt cntrl. And end battleeye

#

Close steam and try again

glossy raft
#

i7-7700 CPU

viral monolith
#

what does prematch login mean?

#

wrong match log in

glossy raft
#

Alt cntrl end battle eye? sry, new to PC

summer comet
#

Alt control delete

#

Go to processing and close out game. Battleeye

glossy raft
#

Battleeye isn't on there

summer comet
#

Ok have u tryed uninstall and re install

bold crater
#

Yup

#

^

#

It something they have to fix on there end

stiff elbow
#

cease is playing minecraft xD

#

bc pubg broken

soft jacinth
#

nothing running but steam and discord. game fails to start

safe cave
#

Still not working for me.

#

It's been 1 day already.

stiff elbow
#

@ocean shard it said close programs can I get any examples

#

In the game update channel

ocean shard
#

@stiff elbow What CPU do you have and are you running any streaming/recording software?

stiff elbow
#

No recording software and i5

#

Hold on

heady breach
#

lol PUBG is gonna lose so many players over this BS

stiff elbow
#

@ocean shard it’s i5 6600

heady breach
#

Haven't been able to play for a full day

strong oak
#

Hi, I would like to know if it's possible to get a ban with the steelseries engine turned on, if only the DPI change is used there?

golden terrace
#

What the hell is a window bad image when i open my PUBG client

ocean shard
#

@viral monolith shouldn't do, no. Although macros to gain an unfair advantage are against our rules of conduct

#

so they can cause a ban, yep

#

@stiff elbow Can you PM me screenshots of all your processes in the processes tab in task manager? will try and look into this for you

stiff elbow
#

Btw my issue is not launching

ocean shard
#

yep gotcha

safe cave
#

Hawkinz What about me?

#

I've been trying to play since yesterday.

ocean shard
#

Are you having the same issue? Please PM me the same info + CPU

#

and screenshots of the error

safe cave
#

Oh, There's no error.

ocean shard
#

ah of course, my mistake

safe cave
#

But when I open PUBG it closes after 10 secs

ocean shard
#

please just PM me the same info I asked @stiff elbow for + CPU

safe cave
#

And there's BEService opening at Task Manager then after 10 secs it closes.