#🤝│community-troubleshooting

1 messages · Page 87 of 1

mortal sun
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they cant still help

weary warren
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No, that is not how development works at all.

mortal sun
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ok hire a bigger anti cheat team

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XD

weary warren
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We have

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Thanks for the suggestion, I hope you have a fantastic day.

mortal sun
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ps iv seen more cheaters now than before. like i loved this game before now its makes me angry because everyone is hacking

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you to hope i didnt ruin anything for you

misty quarry
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@weary warren can you tell us when south african servers and austrailian servers will be here?

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and with regards to cheat id say start banning the mac address as banning hardware isnt fair because people will resell their pcs to unknowing beginners and they will be banned automatically

grand wedge
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anyone have a fix for my mate no bp in test server and when he joins my team his character model wont load and when we try to match the game fails us automatically

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the bp has N/A next to it

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where as mine works fine

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and we both just downloaded it , he even uninstalled and re downloaded

robust mist
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The patch note says that there are going to be 4 available crates and 2 new crates while 2 crates are available at this time so the you won't be able to get the gamescom crate, right?

tribal flicker
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@robust mist No, you can not get gamescom from the reward system

robust mist
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Thank god 👀

lethal adder
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help me

tribal flicker
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@lethal adder reshade And fps counter don’t like each other

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Disable reshade

lethal adder
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it's okay after i disable reshade huh?

tribal flicker
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Yep, should be. If it’s not tag me.

lethal adder
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okay let me check

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thanks for your help

viral monolith
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So my friend despite his ban appeal is still banned

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Im pretty sure he didnt use any cheat

north kindle
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So, because I don't have a way to change my ingame resolution from 1080p

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Is it possible for them to allow the ini file to be edited so that way I can force a resolution

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Because I've been hearing that any edit to the ini file is reverted, even screen resolution

weary warren
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@viral monolith Nothing can be done from here about that.

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@north kindle Please try this: press WIN+R and enter %localappdata%
Go to TslGame\Saved\Config and delete the folder WindowsNoEditor and verify your game files.

WARNING: This will reset all your graphic settings, keybinds, and sensitivities.

viral monolith
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I've heard alot about innocent people getting banned too

weary warren
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Okay, well this isn't the place to seek help for that, sorry.

north kindle
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I already tried that the last time I asked for help

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No success

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I've also tried forcing my desktop res to something else

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But the game still launches in 1080p

weary warren
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This seems to be a system issue and not a game issue.

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We cannot resolve this for you. The files I suggested control the resolution and it pulls the resolution settings from your computer.

north kindle
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I tried setting my res to 1600x900

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Restarting my computer

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And relaunching

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Should I try it again but delete my config file

weary warren
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Why are you wanting to run in anything lower than 1080?

north kindle
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I'm not

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My native res is 1440p

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So I tried changing it lower to see if it had any effect

weary warren
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Okay, lets try this

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I'm going to send you my ini file

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@north kindle

north kindle
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No luck

weary warren
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Then it's something with your system

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I can't help with that unfortunately.

keen sand
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does bunny hopping still exist?

tribal flicker
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@keen sand you mean crouch jumping?

keen sand
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no bunny

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where u can time ur jump and keep jumping

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maintaining walking speed

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but with much less sound

tribal flicker
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I never knew that was in PUBG...

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But I imagine no?

keen sand
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i see video guides about it

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but they're 2 3 months old

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i'm new so not sure if it still eixsts

tribal flicker
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I think they might have been eliminated with the 1.0 Vaulting features. Like the crouch jump.

fossil ether
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only TPP leaderbords working atm in the test?

viral monolith
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vehicles are always going to the right when im driving

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fix for this ?

stone heart
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Uhm, don't turn right?

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Make sure you don't have controller plugged in as well, possible that it's turning for you

viral monolith
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no i got a razer keyboard plugged in right now

thick edge
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Hello folks. I couldn't find anything in #📋│welcome-and-rules about asking for help with game bans here. I got permanentely banned from PUBG yesterday, don't understand the reason and already sent an appeal to Bluehole. This happened in the only account I use, it's a 14 year old Steam account. I'm a casual player (less than 100 hours in game) and would very much like to do everything in my power to get more information on this, as it is already keeping me from doing activities in other games.

Is there anything that can be done here in this Discord channel?

viral monolith
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the vehicles are only tilting to the right

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not that much but it is still annoying

stone heart
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@thick edge No, wait for your appeal.

viral monolith
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on the motorcycle it is like you would be pressing constantly "e"

quick chasm
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@thick edge Hi, and no, hence no information about it in the welcome channel.

thick edge
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I see, thanks guys! One last question in this case: do you know how this works? I didn't receive any email confirmations for submitting the appeal - do I get one when the case is reviewed?

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I'm a bit desperate here...my account is "tainted" now and I'm not even playing other games for the time being since I don't understand what triggered the ban

quick chasm
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I am not sure how the system works, sorry.

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It is described on the forum though

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How to appeal at least, i am assuming there is more info there

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In that post

stone heart
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@thick edge Do you happen to have autohotkey running? Heard that can trigger bans

quick chasm
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Many of us have ahk running

stone heart
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Not sure if just having it running, or having some macros loaded with it.

thick edge
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@stone heart I don't, but I had 3 processes running and 2 of them were proprietary software from my work. The other one was an HTML scraper which I believe COULD have had an impact similar to a macro perhaps?

stone heart
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Ah so it's related to specific scripts then

thick edge
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But I'm fairly sure I ran all of that in the past while playing the game

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And 100% sure I did run those same processes while playing CS:GO for example

stone heart
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And you have steam guard?

thick edge
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I do

stone heart
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CSGO isn't using battleye though.

thick edge
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@quick chasm Thanks for the help! I will have another look, but I think I'm supposed to receive an email then, since that and my in-game nickname were the only things I had to provide that could identify me

stone heart
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The software you're running for work, is it in some way related to memory reading / manipulating?

thick edge
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@stone heart I'm still clearing up the specifics with the people responsible for it, but I believe it is

stone heart
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That could trigger a ban

thick edge
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It's meant to simulate a super secure environment that I have at work when I need to deal with customer data

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I thought a lot about it yesterday and I can see how that could legit get me banned, but it honestly never crossed my mind before

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Plus, my game stats are utter shit. If I were cheating, I wouldn't have the crappy numbers I have :(

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I'll be super sad if it turns out Bluehole can't somehow revert it, but I'd like to understand the circumstances at least

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@near fulcrum ouch...that's what I'm afraid of. I did a lot of research today and I found many many cases similar to yours

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Or other cases where there's no cheating per se, but external stuff running that ends up raising a flag on Bluehole's side

quick chasm
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Please dont discuss bans in here

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Or discuss anything

weary warren
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!appeal

regal vaporBOT
thick edge
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@quick chasm sorry mate! Didn't mean to blabber haha.

To everyone who replied: I truly appreciate the help. Have a great day 😉 !

viral monolith
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can someone help me out with my problem perhaps

quick chasm
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@viral monolith vehicles are leaning to a side

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Are u using a controller?

thick edge
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@viral monolith : have you tried a website like this one to see if any keys are automatically firing every now and then? -> http://www.keyboardtester.com/

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One more thing: are you 100% sure it's all the vehicles? No flat tires, damage or anything else that could cause the behavior?

deep pumice
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Why is nickname changing disabled? I don't wanna change my discord account :/

exotic sapphire
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Is reporting players that use crossbow to block a players LOS valid?

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@weary warren

cyan obsidian
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@exotic sapphire don't tag admins for something like this, I do not think so though

upbeat wadi
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Is there any way a player can get help with PUBG thats not from an automated system and not from zendesk?

quick chasm
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What kind of help? Ask in here

upbeat wadi
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Help in relation to an account and steam account

cyan obsidian
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Like how to but PUBG? Setup account through steam?

upbeat wadi
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No

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Lifting an invalid ban~

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I've already tried emailing Zendesk, but they're the same useless support as always (Not salty, I've had a bad history with them so im entitled to my opinion indefinately)

cyan obsidian
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!appeal

regal vaporBOT
cyan obsidian
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Thats the only way I know to appeal a ban

quick chasm
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No discussion of bans outside the appeal system. There is no other way

upbeat wadi
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You can't apeal bans anyway

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so...

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Asking for help in here isn't allowed

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and asking Zendesk wont work anyway

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so... you can't get help with bans?

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Kinda corrupt tbh

quick chasm
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I gave you the answer to your question. You may take it as you want, but keep discussion out of this channel.

upbeat wadi
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Whelp as expected thats the answer i get, alright ^__^

cyan obsidian
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Sorry @quick chasm my bad

exotic sapphire
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I'd still like to know if reporting players that shoot crossbow into players eyes (actually stays in the player all game ruining their potential of playing) is a warranted report?

viral monolith
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!link

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whats the link here?

hoary turtle
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So... something about the patch has messed up my ability to play with multiple monitors

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My primary uses a 1440p resolution, while my 2nd and 3rd use 1080p. Just started having issues today

cyan obsidian
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Report it to the devs

hoary turtle
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When I load the game up, the loading screen appears properly on my primary display, but once it loads the lobby, it shows up on my 2nd screen with a 1440p resolution on the 1080p monitor

viral monolith
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How can I add my friend here? 😃

cyan obsidian
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!invite

regal vaporBOT
exotic sapphire
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Just wondering if I should stream snipe shroud and pop 10 crossbow bolts into his face so he can't see; will that get crossbow bolt bug fixed?

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seeing as it's not considered griefing, nor a reportable offence.

umbral marsh
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5 days and I yet haven't gotten my items into my inventory after buying them off steam community market. for fuck sake guys.

cyan obsidian
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That might be a bug similar to the crate bug. Contact the person on the forums. Idk the link

odd swan
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why cant we find a game in test server

exotic sapphire
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because there is only 3400 people playing on test server.

hollow spear
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Hi, I want to join the esports program for my discord server, to start some custom games for it. How could, I join it?

Greetings Robin

exotic sapphire
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To create custom games, you must become partnered with them.

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Of which I do not think they are accepting applications for new partners, so unless they reach out to you, I think you're boned until they open up the applications again.

pliant pumice
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Having an issue with the game not able to initialize steam.

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servers down?

cyan obsidian
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Steam is down

heady saddle
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any devs in hear

finite spindle
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how do i invite people to this server>?

cyan obsidian
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!invite

regal vaporBOT
urban anvil
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any advice how to improve myself on detecting where i am getting shot from ?

outer pewter
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Err, is there any alive people on zendesk? Wrote a ticket for like a week ago and still nobody replied :/

zealous creek
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hey, so i started having this issue today that ive never had before, my in game sensitivity is extrememly low, even though it hasnt been changed at all in game or on my pc, and i am getting extreme mouse shuttering

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ive tried literally everything i can think of to fix the issue, but to no avail

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ive rebooted the game, verified game integrity, rebooted my pc, tried different mice, messed around with in game, and windows settings, tried disabling mouse acceleration, uninstalled recent programs that ive installed, reinstalled the game, tried playing on different servers

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literally nothing has fixed the problem

zinc granite
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im stuck in stuck on end license agreement PUBG and cant click anything

hard pecan
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Cant find a game on test server

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Stuck on "STARTED MATCHMAKING"

tribal flicker
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@zealous creek Have you by mistake touched the DPI button?

zealous creek
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nope

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I made sure all my dpi setting were correct

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even if i did accidently hit the dpi, it wouldnt explain the shuttering

dusky valve
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Hey, my settings aren't saving when I change them ingame, so when ever I relaunch the game I have to reset my settings?

ember elm
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Dragusin#7346 please kick from server he is griefing he joined three of my chats and screemed

sturdy halo
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I keep getting error messages when I try to play

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it says "Failed to initialize steam please reconnect"

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and then it says servers are too busy

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and it does not reconnect

fair oasis
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the game just freezes at the titel screen at launch

astral geyser
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can u report someone for using ahk scripts

viral monolith
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I'm trying to play PUBG but for some reason I couldn't find any weapons except shotgun and AKM

viral monolith
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is undertale fun? dm me pls

nocturne quest
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@tribal flicker

ruby lance
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discord overlay on PUBG drop so many FPS and lag...same for you? or just me?

flat trellis
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oh my god all of the player have suppressor on all of the guns i dont even know anymore

zealous vortex
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hahaha @flat trellis it is indeed becomming a bit much all

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would rather have them focus on performance and such instead of new weapons by now, we already has allot of weps

chrome raft
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Why friends can't see me online in the game roster, while they see me online in Steam Friends and can still add me via search?

north kindle
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So what happens is that it starts the game to the resolution I want to play it at

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Then PUBG forces it to 1920x1080 as soon as I get into lobby

green karma
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PUBG lobby automatically puts me on AS server and I live in NA, not hard to correct but its annoying

north kindle
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This forum post is exactly the issue i have

north sigil
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help guys

tribal flicker
north sigil
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i cant dl it

thick forge
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How much ram does pubg need

north sigil
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8gb?

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minimum

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help guys

thick forge
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Well I run like 5 big programs in the background so I’m seeing if I should get 16

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$ is tight

north sigil
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rip

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do you know how to fix my problem?

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I cant seem to run it

thick forge
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Drivers ???😂

north sigil
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I can run other games fine so its probably not the drivers

cyan obsidian
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@thick forge ram is usually pretty cheap if you go ddr3

thick forge
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But I’m running ddr 4

north sigil
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help guys

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I've been searching the net for hours

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cant seem to find any solution

vivid flax
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@north sigil search for the errorcode on google 0x80240017 and how to fix it.
Also. Try installing the 2013 version first

outer pewter
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Hey. How can I know the current engine version in the test build that will be deployed to live servers? Need to know especially when I have the issues with mid-round crashes.

vivid flax
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After update just check the version?

outer pewter
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Steam/in-game info gives me info about GAME version, not an ENGINE one.

lofty folio
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Greetings Guys.
How i can fix the loot delay? Every vid that i see in youtuber or streamers, they just do 1 click and take the item, i need to click more than 1 time to get a simple item or wait 1 second delay to get it.

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Please.

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Some tips?

outer pewter
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Found a workaround. Deleted all versions from %appdata%/local/UnrealEngine and run pubg once again. After thath, folder with 4.16 name created, so that means still bugged engine presents. waiting for an update.

north sigil
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I dled 2013 already

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all the prievous versions

lofty folio
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Who can help me with loot delay? some tips or help?

novel orbit
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better computer and wifi should fix it

lofty folio
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@novel orbit My computer is more than enough.
i7 7700k
ASUS ROG 1080.
16GB RAM.
Net 10Mb/s

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Should not be issue

chrome raft
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i've 8700k and 1080Ti and 1Gb/s and it's laggy as hell. Problem is - most streamers are in US and NA servers are not that laggy

lofty folio
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@chrome raft I've not lag to play the game.
The issue is like 1 second delay just the first items that i loot, after that just like 0.3 seconds delay. But not delay ingame play.

chrome raft
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Game is good at masking lags in other situations... But you definitely feel it when looting, opening/closing doors and entering/exiting vehicles

north sigil
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I still cant play it

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fuckk

gray ember
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Well

agile wave
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@north sigil open CMD and try sfc /scannow

misty orchid
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in uk time when will test serrvers be open?

agile wave
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it will find any corrupted dll's or missing ones

north sigil
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tried it

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didnt work

raven yoke
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Whenever my connection drops and comes back up, I get a new IP. So everytime I try to rejoin a match when I lose connection, it says connection failed. However if my game crashes (which rarely happens) I can log back in just fine, any ideas?

cyan obsidian
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Perhaps use an external ip like a vpn which is independent of your connection

raven yoke
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I don't quite get what you mean

cyan obsidian
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Like use a vpn, even if you lose your connection, the vpn ip will not change

raven yoke
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Oh

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It's okay to use vpn in pubg? some games forbid it

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and thanks for the tip btw

cyan obsidian
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I search edthe knowledge base and did not see anything about it. I would however ask someone who has the exact answer

sharp lichen
weak finch
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how do I Invite someone to this discord?

cyan obsidian
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!invite

regal vaporBOT
viral monolith
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PFFFF when i drop with the plane and land, all the houses are fake, when i go in, i glitch under the map, how to fix that?

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@gloomy forgemin?

tender ridge
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where exactly do u report ? seems like the system changed ? (cheating report)

tall herald
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hello I have an issue with my pubg

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anyone that can help?

fallow plover
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Hi, My game seems to be invested with chinese people, i'm in NA and all, but their still their. Anyone know a fix?

cyan obsidian
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This is something that is commonly brought up, currently no.

fallow plover
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Lmao, thanks, on a more serious note, Voice chat seems to be on/off at times. I've tried CTRL + T, i did the verify game interigety, that works for about 10 mins, then it brakes again.

steep violet
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I've fixed my unfixable "[25] Client not responding" bug. If anyone (mods or somethin') wants to store the fix for later reference I've made a reddit post here.

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I've seen like maybe ~20 other people with this issue and nothing else seems to work. VPNs, full file wipes and reinstalls, nothing.

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[25] Client not responding 3.5.7 FIX FIXED

bold forge
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whats the link for my friend to join?? forgot its been that long lol i cant remember how i got in this channel

steep violet
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literally just google "discord battlegrounds"

cyan obsidian
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Also just do

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!invite

regal vaporBOT
hot badger
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How about you fix how the game auto sticks me in Asia Servers....

dark shale
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Anyone mind giving me some help on how to stop the game from changing my keyboard input language to Russian?

viral monolith
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whens the new update supposed to drop for AU/qld

cyan obsidian
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Check the post

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What time zone

next frigate
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hey anyone know the best way to increase ur fps in pub i tried so many ways from youtube none seem to work
...

frigid rivet
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Anyone having issues with pub? Have a i7-770k n its been messing up, shroud said he had to update something cuz his 770k was messing up too?

primal stag
weary warren
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yes

primal stag
lusty trout
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The maintenance is expected to last 4 hours.

primal stag
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ok thanks

hasty beacon
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whats the update for normal pubg 6.2gb

quaint silo
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I dont see the update in my downloads section anymore. It was there before my pc restarted 😦

unreal obsidian
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Running GTX 1080 and an 6700K and I'm getting 50fps 1080p 😦

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All other games seem fine. Reinstalled windows and drivers and confirmed PC works perfect with other games.

trim linden
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Question? Why do we update servers during peak US times?

unreal obsidian
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Not sure @trim linden should be around 4am-8am that they get updated

trim linden
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Agreed.

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And perhaps not when people want to play or live strream it.

frigid rivet
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I heard tht some i7’s are messing up pub rn, i have a 770k n am getting really bad flickering n low fps @unreal obsidian

fiery summit
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!invite

regal vaporBOT
quaint silo
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I still can't seem to be updating my pubg, and its not in my downloads page in steam anymore. anyone else having this problem? hope I can update the game somehow

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oh nevermind I might just need to verify integrity of game files

viral monolith
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hey

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i seem to be having an issue where when i aim my game freezes for a few seconds

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qq

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any1 there? qq

viral monolith
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why is this so damn big? anyone know?

tight trout
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How come I have to wait a week before selling something i opened from the new desperado case? Other people are already selling their stuff

cyan obsidian
#

@tardy vector please delete this spam thanks

shut pier
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@tardy vector remove that post thanks

viral monolith
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does any1 know y i get this super lag spike wenever anything important is about to happen x.x

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it seems to happen wen i aim

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or when people are around

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is the game down now?

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man

dull path
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SERVERS ARE TOO BUSY HELP

hardy ridge
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anyone here may help me in pubg error?

hasty beacon
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servers too busy

cyan obsidian
viral monolith
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looking for help 😦

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lagging like crazy in gun fights qq

shut pier
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yeah thats all im getting to Servers are to busyat the moment... pleas retry later>.

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im getting freezing also and micro stutter when moving running

viral monolith
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man

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i wish i could refund this game

cyan obsidian
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Please see steams refund policy for games

viral monolith
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ya i have 187 hrs on this game so thats a no go lol

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but like it was working so well til now

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now its just like unplayable

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and theres no way to fix it

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apparently its just a few ppl so its not really an issue

shut pier
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@viral monolith whats your in game settings set to ?

viral monolith
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everything very low except textures high and anti aliasing ultra

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im running an i5 6600k with a gtx 1080

shut pier
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ok set your anti ali to very low and view to ultra try that

viral monolith
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k

shut pier
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and textures to ultra to leave the rest very low also untick V-sync and Motion blur if any ticked

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jump in try that let me know game should seem more crisp

viral monolith
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k

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still same issue

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@shut pier

pseudo dune
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whats that bp compensation i just got?

weary warren
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@pseudo dune There were some issues with BP being granted

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This is the compensation for that

storm moat
outer pewter
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Someday we will get 4.17 engine, but that day hasn't come yet. Meh.

slow sundial
#

Any info about totaly broken accs with Matching failed?

pseudo dune
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is autohotkey bannable?

cyan obsidian
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@pseudo dune I believe so if it gives you any advantage

tribal flicker
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@pseudo dune Yes

viral monolith
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Anyone know a solution to a keyboard issue

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keys barely work, mouse works fine

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i can move one direction once then the keys dont work again or it just auto walks in that direction

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control functions like mute or change voice channel dont work

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this happened before after an update but i don't remember what i had to do to fix it

quick chasm
#

@sage fog this place is not here for trading advices.
Read the rules please.

viral monolith
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why cant i update pubg?

coarse junco
#

have you restarted steam?

quick thicket
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guys i have a problem my pubg its not playable on fullscreen 1080pp affter this new patch mouse is flickering

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i have 30 fps on menu can anyone tell me why? its like my game is fullscreen but is running minimized

tribal flicker
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@somber snowO#1727 Vsync on?

quick thicket
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nope no vsync

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when i lower to 720pp on fullscreen its ok

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but i wanna play 1080pp

tribal flicker
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try playing in windowed and see if that works

quick thicket
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windowed its fine

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but game stutters alot in windowed

void elbow
#

Hello there, I really neede some help. Just had a fresh windows 10 installation, updated all the drivers needed, having a little problem. Whenever I start the game, after 10 seconds in game(match starting in... phase), network adapter just disconnects and connects after like 20 seconds or so. Everything was great before the new windows installation. I tried a lot of things, including turning off power saving on network adapter, changing it's advanced options, reinstalled both the network adapter drivers and the game itself. It's like my network adapter treats the game as DDOS or w/e.

quick thicket
#

its just on fullscreen 1080pp the game seems like its running on the background i even reinstalled the game thinking might be a bug instaling the new patch

tribal flicker
#

@quick thicket Have you messed with the .ini files?

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or made them read-only?

quick thicket
#

nope i just resintalled the game

#

i even deletes all the tsl game folders

#

i was using reshade as well and deleted everything

#

its a fresh instal

#

i am searching on the foruns but no one is having this problem :C

viral monolith
#

Hiya, new player, just started today.

Just wanted to ask if there's any other way of obtaining crate keys besides buying them?

tribal flicker
#

Another thing it might be could be your firewall/AV

quick thicket
#

i dont have Anti virus

tribal flicker
#

Have you tried giving your tslgame.exe admin privs?

quick thicket
#

firewall i am gonna check

#

yes my tslgame.exe have admin

tribal flicker
#

@viral monolith No, they are buy only.

viral monolith
#

@tribal flicker So buying crates with BP doesn't do much unless I buy keys?

cyan obsidian
#

No

viral monolith
#

Aw 😦

tribal flicker
#

Only one of the 4 crates require a key. So if you do not want to buy the key, you can sell it on the market for real money @viral monolith

cyan obsidian
#

@viral monolith you can sell the crates or open most of them without a key. Why do you always beat me Adam lol

tribal flicker
#

The rest however do not need a key so you can open it as soon as you get it

viral monolith
#

Ah

#

Alright

#

Think I got the Desperado crate, guessing it requires a key

cyan obsidian
#

Yeah, I can confirm it does

tribal flicker
#

Yea, I think that one is the one that does

viral monolith
#

Alright, thanks

quick thicket
#

i just disable my firewall

#

and still doing the same

#

😫

cyan obsidian
#

error?

quick thicket
#

should i reinstal my nvidea drivers ?

cyan obsidian
#

have you tried restarting?

quick thicket
#

gonna rebut pc brb

#

gonna test

#

lol

#

now i have gud fps

#

but game dosent fit the screen

#

i see half of my desktop

#

and half of the game

#

wtf

#

i click on the game i get 30 fps

#

i swap to fiscord my game goes to 144fps

#

discord*

#

gonna try to force my nvidia drivers to streach the image fo the screen

cyan obsidian
#

ok try that

quick thicket
#

didnt work

#

i am gonna try 1080p at 60hz insted of 75hz

cyan obsidian
#

Ok also remove discord overlay

quick thicket
#

oh well

#

it worked

#

1080pp 60hz

#

dunno why the game not letting me run 75hz

#

on fullscreen

#

wtf

cyan obsidian
#

ok report the bug to the devs

quick thicket
#

i tryed 720pp and works at 75hz

#

dunno why 1080pp not working at 75hz used to work before this new patch

marble hatch
#

having an issue where i can't hear global voice chat

#

even though all is unmuted, and im in channel all

#

folks can hear me just fine

#

squad mates can hear me in global saying stuff

cyan obsidian
#

Most likely you are in team chat

marble hatch
#

not the case, i said i'm in all channel.

#

and all channel can hear me speaking

kind lantern
cyan obsidian
#

Didnt they remove fog and rainy modes

heavy trench
#

hello, why is my items from the new case not marketable for 7 days

#

while there is item from the case on the market??

#

??

lofty meteor
summer radish
#

u remember like around release where u didnt get bp

#

thats the ones

viral monolith
#

why did my friend get 30k

summer radish
#

cuz he won a lot then

viral monolith
#

i played more than him

summer radish
#

less wins then i guess

#

i got 14k

viral monolith
#

thats bs oh well

thorny mortar
#

Anyone else not able to matchmake at all since the update last night?

#

No matter how I try to play. I get "Matchmaking Failed, Try Again Later"

umbral marsh
#

I had the same, I just closed and reopended the game

thorny mortar
#

I did that any still cant matchmake at all. I also am affected by the BP N/A and Wardrobe/Crates showing "an error occured"

umbral marsh
#

Thats not me

quick chasm
#

@umbral marsh ask your question in a polite way, and you will get help. I have deleted it without kicking you. This is not the place for rants and capslock rage.

umbral marsh
#

Well, I've waited ages from pubg support and no answer

#

I am so annoyed.

#

Wasted £20

thorny mortar
#

Same here @umbral marsh I have a ticket opened with PUBG that has been opened since the 1.0 game released and they have not responded at all. I was at least able to play before the patch last night

#

Now the game is unplayable

umbral marsh
#

For fuck sake PUBG, at least give us the items. I have proof.

#

I even was talkinga bout this 7 days prior today about the same issue. Still not fixed.

#

Now who ever owns my money stole from me and PUBG assisted in it

#

@quick chasm

quick chasm
#

i do not have an answer to your question, sorry. you have to wait on a community team member

umbral marsh
#

Well, if Im not online and they do come online. Tell them to fix their PUBG support website.

#

I haven't received a single answer from any members of the team yet.

noble pecan
#

I did not receive the BPS today as everyone else has received.

umbral marsh
#

If you opened it after the period then you wont recieve it

#

there was a time period on when you can get the bp

#

they ended it

noble pecan
#

i open now and 4:32AM

umbral marsh
#

then yea, you didn't get it

#

you missed the period which was yesterday

noble pecan
#

but my friends win the reward now.

umbral marsh
#

I'm not to sure then.

#

All I heard is that they are doing a "short" time period, which probably meant its only for today

#

I got it.

#

Try to contact PUBG support but they wont do anything since they never replied to any of my questions that made me waste £20

noble pecan
#

ok, thanks for help.

winter urchin
#

i have the problem that the ts bot me ban everytime if im try to join. The bot says i have a VPN but i dont have it.

viral monolith
#

here we see a wild toxic player in hes natrual inhabitat where he doesnt win

umbral marsh
#

?

viral monolith
#

there was a toxic guy swearing over hes map glitching

umbral marsh
#

Well, maybe don't post it in here.

viral monolith
#

neither should you :)

umbral marsh
#

I had a problem, and I helped out one guy

viral monolith
umbral marsh
#

why cant I mention certain roles?

viral monolith
#

because they didnt put them so you can mention them

#

they have stuff to do so they dont have time to respond

umbral marsh
#

Well, PUBG and 7 certain guys on the community market wasted my £20, so I demand for someone to actually talk to me with my problem. aka the fucking community team. The only problem is, PUBG Support doesn't work.

#

Why did they even go to 1.0 when they didn't even fix something like this.

torpid lintel
#

whats going on thicceyb?

umbral marsh
#

I purchased items on the community market and never recieved it in game. I've waited 7 days and yet, its not in my wardrobe.

#

a week.

torpid lintel
#

Oh, 😦 not much I can help with there unfortunately, I just know technical issues. I do wish you the best of luck. I know it's delayed but I'm sure they will get to it

umbral marsh
#

did you just say

#

delayed

torpid lintel
#

They have had their hands full as of late

umbral marsh
#

hands full

#

how do they fail something so easy of transferring items like that

#

HOW

torpid lintel
#

Many things are possible when computers and servers are involved

umbral marsh
#

And what If I never get my items in time

#

what If it will take a year?

torpid lintel
#

then I would be angry

umbral marsh
#

Exactly

torpid lintel
#

but a week, idk I'd give it more time

umbral marsh
#

MORE TIME

torpid lintel
#

packages take longer to get to you sometimes

umbral marsh
#

1 week for something as simple as a few fucking pixels and files to go into your game.

#

Ahh

torpid lintel
#

It wouldn't surprise me if they are doing a bit of an overhaul in their market system

#

they have tons of updates rolling out

#

I'm a network engineer, so I guess I have more built in patience for technical issues.

umbral marsh
#
#

wtf is this

#

oh no...

#

Are you fucking serious

#

Why the fuck is this here and not told to anyone else

#

Only found in the support page.

#

now im fucking pissed.

#

whats the point of doing that...

cyan obsidian
#

Please don't rant. @tribal tangleicceyB#6430

thorny mortar
#

Wondering if someone at Bluehole can just let me know, is there currently a fix being worked on for those who have BP N/A and Wardrobe/Crates showing "an error occured"? I can play on test server with no problems but have been kinda frustrated that I can not equip any clothes or get crates and BP

rare trail
#

wont let me buy keys in game... 😦

cyan obsidian
#

Thats a steam problem not PUBG

wanton solar
#

ok I have a very consistent and specific error related to C++ breaking whenever PUBG updates

#

my little bros brand new computer had serious issues aver 1.0 update, reinstalled window, tested ram, reinstalled pubg, and steam, finally after fresh install and manually installing C++ 2017 before installing PUBG it was fixed.

#

Today he gets an update annd.........same issue.

cursive salmon
#

whenever I open up pubg my screen doesn't stop flashing green and purple, any ideas for a fix?

hushed magnet
#

second time today my game crashes without an error message, is there a fix?

cyan obsidian
#

restart after every match

viral monolith
#

how long does pubg staff usually take to respond to tickets?

#

i have bought 16 keys and i cant sell them on steam why

spring hedge
#

i have fallen and cant get up to sell 16 keys that i legally got and also im not a bot

viral monolith
#

what ?

#

i need a supporter or admin pls

#

i need help ?

maiden onyx
#

My obs wont pick up pubg after new pdate

#

update

bright vale
#

Are you using game capture?

cyan obsidian
#

@maiden onyx please put your twitch in #220456605630595072 not in help as you are not streaming anything help related

cyan obsidian
#

Please don't try and engage in economic activity @ProJDPlayz78YT#2263

celest imp
#

@viral monolith All the keys you buy are blocked 7 days in the trade / sale, the keys that you see right now for sale are the old keys to which the name was changed and can also be used to open the crates.

tribal flicker
#

@maiden onyx if you are using display capture, that might be the issue

fair oasis
#

how do you change zeroing distance, or zoom in after scoping?

tribal flicker
#

Pg up/dwn

fair oasis
#

thanks

robust timber
#

what does it mean when you have a rank of 2.93%

sleek shadow
#

When will you guys be implementing a system to allow name changes?

lyric berry
thorny mortar
#

Can't play the game at all anymore. Since 1.0 Update #2 whenever I try to start a match I get "Matchmaking failed, please try again later". Signed into a friends account and works fine

#

Submitted another ticket. Hopefully this gets fixed soon because my entire account seems to be messed up

slow sundial
#

Any info about Matching failed?? Because devs on forum totally ignore it

viral monolith
#

PUBG not updating

sweet plaza
weary warren
#

@slow sundial What's your issue?

#

@ProfFrnswrth#5766 Send me a DM about your issue please, I will look into it personally.

#

@lyric berry That seems to be a GPU driver issue.

#

Wipe and reinstall your GPU drivers

slow sundial
weary warren
#

glad to hear it.

slow sundial
#

yea, after half year of waiting

viral monolith
#

Question about the 'ping limit' shit thats being tested. I'm in the UK, will this stop me from playing with American friends?

#

@weary warren

weary warren
#

I have no information on this at the moment but we did discuss and write a report about this yesterday.

viral monolith
#

I saw the thing that was talked about, but thats why Im asking if it would stop me from playing with american friends.

#

It says ''Long distance or higher ping than the average in that region''

#

So im pretty much screwed.

#

So whenever I click "Play" on PUBG on steam, It says I'm playing it for about 7 seconds, then goes back to just "Online" and never opens. Why?

gaunt terrace
#

I deleted by accident the internal Intel graphics card .

#

How do I install it back?

floral fog
#

I cant sell the shirt i got it says i need to wait to the 18:th but still people already selling it, is it just random that i need to wait or is it meant to be that why?

fossil ether
#

@floral fog bc u just activate authenticator on mobile

floral fog
#

@fossil ether no it s only this item, i have had the mobile thing for over a year

fossil ether
#

first time u trade?

#

or sell

floral fog
#

nope

#

have traded in cs go for a long time

fossil ether
#

hmm thats wird,

fossil ether
#

@floral fog ahh i just got new items out of desperado crate, when u have something just new u cant sell it for 7 days ( so i could not sell an item tho )

floral fog
#

@fossil ether Ohh ok

gaunt terrace
#

?

patent nymph
#

My pubg client is outdated. How can i update the game?

lyric berry
#

@weary warren it was a nvidia control issue, changed it to 32 bit

weary warren
#

@gaunt terrace Your graphics card doesn't support DX11

#

@patent nymph Through Steam

gaunt terrace
#

@weary warren thank

fiery coral
#

how do you zoom in with a 4x?

#

or with an 8x?

torpid lintel
#

scroll wheel

#

unless you have rebound that

violet oyster
#

@patent nymph steam updates on its own

patent nymph
#

@violet oyster It didnt

#

thats the problem

cyan obsidian
#

go to updates and force it @patent nymph

west sedge
#

Are macros allowed in PUBG?

#

like mouse macros

#

and shit like that

viral monolith
#

ello

#

do u know de way

cyan obsidian
#

@west sedge as long as they dont give you an unfair advantage in game

west sedge
#

Thank you

keen fjord
#

what is "sr" in the looking-for players section?

patent nymph
#

squad room

visual geode
#

Hey, I filed a report and for some reason I cant Submit it? I clicked on the SUBMIT button but nothing is happening?

#

@weary warren Sorry for bothering you, but can you please help me with my situation here? 👆

simple nacelle
#

loading into a game takes too long and I can hear the sounds and I can control my character, but the loading screen is all I see for a good 5 minutes

open copper
#

@weary warren @shadow hill I would like to make a major complaint with the latest update and my Anti aliasing issue

#

Which still hasn’t been fixed and is so frustrating

torpid lintel
#

Have you tried a different browser? @visual geode

#

Apollo is your game on traditional HDD or SSD?

#

@weary warren I'll grab you that rock spot in just a minute

cyan obsidian
random ridge
#

hello is there a german person who could help me ^^`

torpid lintel
#

nein

open copper
#

@cyan obsidian Its not a suggestion

random ridge
#

lustig...

open copper
#

It’s something that makes the game impossible to get kills for me

lament pewter
#

yo guys

#

we need some technical support here

#

if i start the game the pubg pic comes up and then the first 2 credit pics show up. i have no sound and a blackscreen. the icon isnt even in the taskbar and it uses only 0,2% cpu

#

tried reinstalling etc but it doesnt work

#

i googled for alot of fixes but none worked

#

win 10

#

cpu and gpu is stromng enougn to run the game on high

torpid lintel
#

sorry for so many just wanted to show

#

oh wrong channel

lament pewter
#

...

torpid lintel
#

ty

tribal flicker
#

Yw

torpid lintel
#

will put in server issues

random ridge
#

cunt

tribal flicker
#

No, DM to RoboDanjal @torpid lintel

torpid lintel
#

can do

lament pewter
#

the glitch is already public

#

but anyways i stell need help

torpid lintel
#

gotchya

crisp abyss
#

can someone plz help me so i was downloading the new update yesterday and i got it all done i resived 200BP points and 0 keys i then played for some hours till my mates got on when they got on they resived 100.000 bp points and 6 keys ???. I thought they were just lucky and i was unlucky but then i went on youtube and saw people were getting like 100k bp and 4 and 6 keys i was so confused and i was kinda jelouse about it maybe a bug or something but i was kinda pissed.

weary warren
#

@crisp abyss that was for testing purposes on the test server

lament pewter
#

huh?

#

but i am oplaying on test servers too but got only 2400bp

#

still need technical support bc i cant play pubg

storm vigil
#

Hi guys, I have a technical issue with PUBG. Whenever I play, after a few minutes my laptop (windows 10) goes to sleep. This usually does not happen in other games. Any suggestions right off the bat?

keen sand
#

is there a fix for this?

storm narwhal
#

@storm vigil HIT START>TYPE POWER> CLICK CHOOSE POWER PLAN>CHOOSE HIGH PERFORMANCE.

storm vigil
#

@storm narwhal Done that now, thanks for the advice! I'll report back later on (y)

lament pewter
#

why is nobody helping me :c

storm narwhal
#

@storm vigil kk

#

@lament pewter did you input any custom commands into the steam launch settings?

lament pewter
#

nop @storm narwhal

storm narwhal
#

@lament pewter CLICK START> TYPE %APPDATA%> CLICK APPDATA IN THE TOP BAR>LOCAL>TSL GAME>SAVED>CONFIG>WINDOWSNOEDITOR>DELETE "GAMEUSERSETTINGS.INI"

lament pewter
#

already did this dude

#

a tons of times. even the entire folder

#

i found the problem now but dunno how to fix it

storm narwhal
#

whats that

lament pewter
#

im not the admin user

storm narwhal
#

lol

lament pewter
#

the files are saved atr the admins user folder

storm narwhal
#

who is

lament pewter
#

if i start it logged in as admin user it works

#

im trying smth now but if it doesnt work.. well then im fucked up

storm narwhal
#

just make your account an admin

#

Use the Windows key + R keyboard shortcut to open the run command, type netplwiz, and press Enter.
Select the user account and click the Properties button.
Click the Group Membership tab.
Choose the account type: Standard User or Administrator. ...
Click OK.

storm vigil
#

@storm narwhal Unfortunately, that did not help

storm narwhal
#

@storm vigil are you sure its going to sleep? does it log off and shut down or does it just shut off?

lament pewter
#

somehow didnt worked

#

i am admin now but still have to enter the password of the main administrator...

#

i know the passowrd.. thats not the problem.. but its not working anyway

storm vigil
#

@storm narwhal Yes I think it does go to sleep. Screens go off, Teamspeak microphone gets muted and after about 1 0 seconds or so, laptop shuts down. When I start it afterwards, it boots straight back to the login screen and all of the apps are still running. Usually PUBG crashed in the meantime

storm narwhal
#

@storm vigil yea, its power settings. just turn sleep off.

storm vigil
#

@storm narwhal Yup did that a while ago, no success yet. It is really strange, I don't seem to find anybody else with the same issue

grim fog
#

anyone know how to do custom res after update 1.0? please dm me ;-;

prisma jewel
#

can someone send me the best reshade settings

storm narwhal
#

@grim fog resolution scale? or screen resolution?

storm vigil
#

He is talking about these values in the gameusersettings.ini "ResolutionSizeX=1920
ResolutionSizeY=1080"

#

Before 1.0 you could lower these to something like 102x768, but the lowest possible now seems to be 1280 or something in game

grim fog
#

@storm narwhal 1920x1080, want to use 1600x1080 or 1440x1080, cant use them both, when im using them in fullscreenwindowed there is no right side to the screen at pubg, any tip?

storm narwhal
#

@grim fog you have an Nvidia card

open copper
#

Agh my god

#

This dumbass Anti aliasing flickering

jade flame
#

@open copper Are you taking about the AA seeming to jitter or be less effective for couple frames each second? I get that too, sort of like a half a pixel screen shake but only if I use true MSAA. TAA has its own kind of flicker that you can notice. Are you on a Radeon too or something else like a geforce? unfortunately i dont know how to solve it but its hard to notice here.

grizzled wagon
#

hey my 1060 has a red light that goes on when i play games can you tell me why ?

onyx hornet
#

anyone here with a 1060 6gb who can get to a constant 120fps?

tired pivot
#

Brb

storm umbra
#

My game crashes and freezes after every single match and has since a few updates before the 1.0 launch. I meet all requirements. I have uninstalled and reinstalled steam and pubg. My labtop with lower specs doesn't have this problem. Can anyone give me advice on what to do?

cyan obsidian
#

Setting changes @storm umbra

storm umbra
#

I have tried playing on the lowest settings and optimizing it through the GEforce experience

#

I have also disabled the kill cam and replay options

stoic cedar
inland crest
#

Why can’t I update my game to client 0.5.28 won’t let me

storm umbra
#

@stoic cedar Not exaclty that. The game plays perfectly until I click exit to lobby after dying then it freezes and never returns me to the lobby then I have to task killer exit it

fair oasis
#

we need to buy keys for crates we won?

#

the hell

#

i opened my first one without a key

inland crest
#

Any Xbox players having my problem

fair oasis
#

are they suppose to require a key?

cyan obsidian
#

Yes

fierce shore
#

So far. Only Desperado and Gamecoms crate need keys

#

Because people are "Desperate" for the Desperado clothes! ba dum tss

#

pleasedon'tkickme

tribal flicker
#

@fierce shore 👀

fair oasis
#

great

#

i cant sell it either

celest path
#

you can sell the crate

#

theyre going for like 5 bucks right now...people are stupid

open copper
#

@jade flame Radeon and yes that’s it. It’s so hard to spot

#

@neat scaffold

#

Can you help at all

#

Its making the game unplayable..

wet goblet
#

so is bp being compensated ot all players or jsut players who played during the bugged time, because i ahad heard there were bp bugs AND SO i didnt play during the period

open copper
#

@wet goblet During the bugged time

#

So whenever you didnt recieve BP through those first 1-2 weeks

#

I got 5k BP from that

#

This bug

#

is just

#

ughhh

shrewd light
long pagoda
#

Ryzen 5 1600@3.9gHz
1070 Ti
16 GB RAM

I newly bought PUBG yesterday and the first round did go well. But when I rejoined the Lobby the game gives me a few seconds before freezing up. It still plays sound through the time its freezing and crashes after a few seconds all together. This can only be fixed by resetting the Lobby im in, as restarting the computer won't even fix it.

#

Any idea why this is happening? It's really annoying

open copper
#

Intel i3 6100@3.7gHz
AMD R7 250 Series
8GB RAM

Before 1.0, I had perfect anti-aliasing. Could have it on ultra and not have jagged lines and it made the game much more enjoyable. Until up to 1.0 anyway. Now lines in the distance are flickering and they are all geometrically jagged and it makes sighting so much harder when windows, outlines of cities and more are jagged and moving by itself. Please try and sort it out. I made a complaint about this back in December like 22nd or 23rd but the issue is still continuing and to be honest, It's getting more worse. I love this game to bits, I really do. Been playing since July for 350 hours. But seriously. It is almost unplayable for me. If it wasn't for having friends, I would uninstall it because I cannot play it.

#

Does anyone have a fix?

viral monolith
#

There's a bug in the new update. When you go to map, and press the upper D-pad key it zooms in but in the background it switches to melee weapon as well. And while checking map if you press y, it starts switching weapons

open copper
#

@weary warren

#

Is any of the team actually gonna read this

weary warren
#

Yes

#

We have read it

#

thanks for you feedback.

open copper
#

sigh

#

This flickering / blinking

#

has been going on for almost a month

#

and no improvement. Just making it worse.

viral monolith
#

Are the new cases going to stay like the wanderer crates or go after a while like gamescom?

open copper
#

they're gonna stay

viral monolith
#

does anyone know where i can get troubleshooting help for pubg

#

does anyone know de way

viral monolith
#

Can I change my nickname?

wanton hull
#

Please help settle an argument, compensator is better at managing recoil than a flashhinderer

#

?

open copper
#

@wanton hull You are correct

weary warren
#

@wanton hull correct

open copper
#

Flash hider literally does what it says

#

Hides the flash

#

Yay i broke PUBG

#

😭

#

@weary warren I wonder if they will ever fix the AA

grim fog
#

anyone know how to do custom res after update 1.0? please help ;-;

tribal flicker
#

@open copper you broke PUBG

weary warren
#

@open copper I have read your feedback, I would appreciate it if you wouldn't continue to tag me whilst discussing it.

open copper
#

Yes

#

Sorry Robo, I sent the feedback like a month ago

#

And it is honestly not hard at all to fix it.

#

Because I know why it happens.

weary warren
#

Septic, if it was easy it would be fixed already.

grim fog
#

@weary warren

open copper
#

I know what they did wrong

#

They removed something small in 1.0

#

All it is, is the Temporal Anti-aliasing

#

If they just patched that back in, some wont have the issue anymore.

open copper
#

Devs?

torpid seal
#

i want to set it so pubg is permanately set to high in my tast manager, but i do -high in launch options and nothing seems to happen

open copper
#

Any pc expert?

quick chasm
#

!appeal

regal vaporBOT
novel orbit
#

why are the early bird keys selling for so much on the market compared to how much they're purchased for in-game?

hasty beacon
#

servers are too busy try again later

steady copper
#

So, looks like I am having trouble starting the game, When the loading animation starts, the leaves freeze and I never get a menu. Couple seconds later I freeze onto a pubg picture.

#

Is anyone else having the same issues?

steady copper
#

So, test server menu animation works, but no menu comes up. and still freezing on normal pubg..

#

Is no one else having this issue?

hasty beacon
#

i have same issues when doing crates, keep having to refresh every single crate

steady copper
#

I can't even start the game 😦

misty quarry
#

When will we get south african servers?

cyan obsidian
misty quarry
#

i have no answer

exotic sky
#

Yo can sombody report two players? i cant log in on PUBG forum cuz forgot my password... The nicks are: CSGOSkin7x-It and Reduktorius they played DUO-fpp with some kinda macro or something - server: 95453C eu... pubgbr pubgface

coarse junco
exotic sky
#

ye but theres no option to report macro user 😦

steady copper
#

What kinda macro?

#

What kind of macro can give you an advantage in this game?

coarse junco
#

makro that gives you an advantage = cheating

steady copper
#

Yea but what?

coarse junco
#

depends on what the macro does, no recoild would be aim hacking

cyan obsidian
#

like a macro to pickup stuff from your mouse would most likely not be a problem

steady copper
#

WOO I finally got a crash report! how can I view this report?

#

That's all I get when I try to load the game.

dusk escarp
#

!invite

regal vaporBOT
wide oxide
#

I don't get BP what to do?

odd moon
#

did fortnite really do an destert map, they are geniuses

open copper
#

At least the desert map is only PvE

azure breach
#

when looking for players, what are some of these acronyms used? (like SR)

wanton solar
#

anyone have any help for pubg updates breaking windows visual C++ every update

void prairie
#

anyone know how to fix thhis issue?

coarse junco
#

do you have reshade running?

wanton solar
#

no reshade

past cloak
#

@void prairie , try removing both ends of your DVI/DP cable and reconnecting. That looks like your cable is not connecting properly.

void prairie
#

It's only when I launch pubg

#

Everything else is fine

past cloak
#

What is your temps on your GPU?

#

Are you overclocking?

void prairie
#

no

#

i dont oc. dont want to risk breaking things

#

temp is 43c

past cloak
#

load pubg and try (lightly) wiggling your GPU cable at both ends, if it does not change, then I would suggest uninstalling your GPU drivers and reinstalling.

coarse junco
#

do you have any other overlays running? Teamspeak, GPU zem etc?

void prairie
#

just discord but i disabled the overlay

past cloak
#

I have a feeling it is the cable, the only other times I've seen it derp color like that was on a bad OC

void prairie
#

i can try

#

didnt know cables could just go if you dont touch them

past cloak
#

Make sure your DVI/DP cable didn't wiggle loose and is tight/bolts are bottomed out.

void prairie
#

it loads fine but now it just does it randomly
it's not the cables

#

now when i launch it it works fine. then when i clcik anything the screen goes black then to the flickering

past cloak
#

Then try uninstalling your drivers and reinstalling the newest version.

void prairie
#

did that already

past cloak
#

Did you do a clean install?

#

Home built or proprietary?

#

You may need to re-seat your card.

void prairie
#

home built a year ago

past cloak
#

I would uninstall drivers, pull the side off, pull out the card. Run machine on-off. Then re-seat the card, reinstall the drivers.

void prairie
#

it seems to only do the flickering in full screen mode

past cloak
#

What HZ is your monitor running at?

void prairie
#

60

past cloak
#

What card is it?

void prairie
#

gigabyte 1060 6gb

#

gtx

past cloak
#

I would re-seat it to see if it solves it.

#

only take you a few minutes.

#

if it doesn't it is possible the Monitor is going out. That's my best guess.

#

Are you running DVI or Display port cable?

void prairie
#

dvi

#

to hdmi

past cloak
#

what monitor?

#

If you lower the resolution in-game does it stay the same?

void prairie
#

asus mo: xv238

wanton solar
#

literally no help the three times I have posted here

past cloak
#

Try lowering the resolution real quick and see if it changes the color wash

void prairie
#

i dont know anything about c++

#

ive done that m8 ive tried alot of stuff it seems to only do it in fullscreen mode... fullscreen windowed works fine and windowed

past cloak
#

Did you try to lower in game graphical settings?

void prairie
#

yes

#

on ultra the flickering went down

past cloak
#

Flickering etc. makes me think the card isn't fully seated or the cable is unhappy.

void prairie
#

if you can join general

past cloak
#

Have you tried your ASUS settings?

#

You can reset the monitor back to default

void prairie
#

monitor is at default

past cloak
#

Are you on a dual monitor setup?

void prairie
#

yes

past cloak
#

Try unplugging the one causing issues and run the other one as single main, see if that solves it.

#

You may have to restart.

wanton solar
#

does anyone from the devolopment team ever look here?

void prairie
#

i did restart when i reseated the card

past cloak
#

ok, well try the other monitor without the one causing an issue hooked up, so single display. Run game and see if it has the same problem. If it doesn't then it's probably that monitor, if it exhibits the same issue, it's either the card, or cable.

#

Feel free to DM if I don't respond here.

void prairie
#

ok

fluid ermine
#

cant you check FPP Duo and solo?

coarse junco
#

are you in a team?

fluid ermine
#

atm yeah, @coarse junco

robust walrus
#

Can i get a name change

coarse junco
#

@fluid ermine might be a pug, can you try without being in a team?

#

@robust walrus on the discord?

fluid ermine
#

@coarse junco Now I could actually check it (without a team)

I couldn't check it without a team just a couple weeks ago, so that's better than nothing.

#

My win on duo FPP didn't register from yesterday though.

#

@coarse junco

I've looked more into it:

If you're 2 or less you can see all, if you're 3+ you can only see FPP Squad

cyan obsidian
#

@robust walrus I think the official policy is you can't change your in game name

cursive salmon
#

pubg flashes red and pruple constanltly whenever I open it, it's unplayable

#

I'm out of ideas if anyone has any

steady copper
torpid seal
#

i have a i5-7600k and a 1080, was expecting to be able to run pubg completely easily, yet early game when dropping with a lot of players, i cant get max fps, 144 since 144hz, even with everything on low exxcept draw distance, any reason why? or is it just the game?

atomic cloak
#

I have a 1050 ti, pentuim g4560 and 8gb ram. my game crashes evey game but does it randomly, there is no way to recreate it. i have checked task manger when playing and the ram is only at 74%

untold moth
#

Hello! Does anyone know how to make the longer titles in PUBG customs?

strange harbor
#

can some one help me fix my pubg voice chat i cant here any one but they can here me

craggy edge
#

ctrl T thats should unmute ure voice chat volume

#

@strange harbor

strange harbor
#

yea i uninstalled the gma eand reinstalled it we are good now

craggy edge
#

oh

lyric berry
#

mod request: change nickname to 3m0ney

serene bough
#

my team is having a problem where we all ready up but matchmaking doesn't start, has anybody else seen this happen?

cyan obsidian
#

restart your lobby

atomic cloak
#

I have a 1050 ti, pentuim g4560 and 8gb ram. my game crashes evey game but does it randomly, there is no way to recreate it. i have checked task manger when playing and the ram is only at 74%

steady copper
#

is it normal to have pubg take %100 of GPU?

jade sleet
#

My game won't let me update to the most recent version.

#

There's no option.

#

And when I launch the game, it tells me I need to update.

civic wraith
#

anyone know of a bug on why its sets to AS alltime even though ive tried everything to change it, and when i have it on NA i join NA but when i dies it sets back to AS.

craggy edge
#

@why whenever I go into test servers it says there to busy

#

why whenever I go into test servers it says there to busy

elfin heart
#

Repeated connection failed after game crash when trying to rejoin?

open copper
#

@craggy edge Why you even trying to go in the test servers. The test servers are closed.

elfin heart
#

Anyone having an issue rejoining a game after crash but it just says connection failed?

open copper
#

Nope

#

Lemme check for a server maintenance

#

Nope. @elfin heart verify your game files

elfin heart
#

Already did that. Im able to connect to main menu, but I can't rejoin the game it crashed in...

elfin heart
#

GG pubg lets "finish" a game and release, but not fix any of the crash reports sent in. Nah put paid crates in the game instead. problem solved.

#

3 crash reports sent in 10 minutes, but its a "finished" product?

frozen veldt
#

Hi guys

#

I'm getting sound issues

#

No sound coming through headset. I have plugged in headset to different ports. Have verified steam files. Restarted PC. Nothing.

elfin heart
#

is your headset set to the default for output?

frozen veldt
#

yes

#

I can hear everything else, youtube, discord etc

#

Just not pubg

#

Could hear it a few hours ago when playing, but not anymore

#

nvm I fixed it

#

Master sound was off in pubg for some reason. Never turned it off myself.

open copper
#

Lol xd

#

I wish there was a main menu music option and if there is, i dont have it.

chrome cargo
#

i keep defaulting to AS after every game and im from NA

#

???

open copper
#

just change it manually

#

Not hard tbh

chrome cargo
#

been a bug since like release

#

still not fixed

#

lul

open copper
#

They fixed that issue for EU servers

#

and OCE

chrome cargo
#

yeah had 17 kills and died to a hacker as the last guy

#

makes sense now i guess

open copper
#

EU is the best region

#

No hackers

#

1 match in 300 games ends up getting killed by a hacker

patent minnow
#

red dot, holo, and 2x are all bad quality

#

this is game breaking please help

#

doesnt happen for 4x or 8x or 15x

wind forum
#

pls help him

tribal flicker
#

@patent minnow use the mouse wheel to scroll down?

#

It looks like its brightness is all the way up

wind forum
#

he does

patent minnow
#

i do

#

does nothing

#

its not the brightness

#

its the thickness

#

and the quality

native dome
#

Which setting changes the aim-speed when viewing FPP on Iron Sights?

marble hare
#

HI guys, i have a problem since yesterday and i was wondering if someone knows a fix. since a random game yesterday, i can only go straight down. however, i can control how hard i'm falling (by looking down and up). I already tried smashing all keys (like alt etc) but that dindn't work out and it's persistent even after a restart of the computer

open copper
#

@weary warren I HAVE A COMPLAINT

zenith cedar
#

idk if its me

#

but my pubg keeps blacking out every few seconds

#

mention me when you have a solution

sharp mist
#

How do I convert my Overwatch sensetivity to PUBG?

marble hare
#

xD

#

not sure man

native dome
#

I'd like more clarification on the scope settings: does anyone have an faq for that?

spiral raft
#

What is a decent rating?

warm minnow
#

why is my test server not opening?

olive wigeon
#

@weary warren

cyan obsidian
#

@olive wigeon please dont tag admins without reason

keen sand
#

does windows spatial sound format affect pubg sound experience? makes it better or worse?

tender ridge
#

not sure where u report this but seems like the "replay report system" doesnt cover all the cases, you can only report about movement hacks and aim hacks, when clearly there are more

viral monolith
#

so many hackers man

#

not even near us and not aiming at us

#

10/10 death cams

coarse junco
#

@leaden crypt done

leaden crypt
#

ty

grim fog
#

anyone know how to do custom res after update 1.0?

turbid wren
#

I really hope someone can help me with a super strange problem. When ingame, my sounds levels goes up and down between two fixed levels seemingly randomly.

#

It is only the in game sounds, not windows sounds. EI. if I have a youtube video running, that will remain the same volume

#

Already tried disabling communication lowering in windows, uninstalled drivers, audio drivers etc.

#

Currently using a Corsair ST100 headset stand as DAC, and the problem started when I started using that thing

remote juniper
#

I've tried updating my gpu drivers, and setting up my page file memory manually

hybrid owl
#

I am done with the purchase of the crate. When can I get it?

agile gust
#

Can somebody help me my shadows start glitching on pubg making the game unplayable

remote juniper
#

oh wow, very active help channel👍 well done, you guys really got this whole community support thing down. you're almost as good at helping players as you are in making optimizations. oh wait... scratch that

agile gust
#

i got that error all i did was click ok and thejn go back on pubg

remote juniper
#

I get it before the game starts

agile gust
#

What I meant was I kept getting that error so I kept clicking ok but then it just stopped

remote juniper
#

but I figured it out, found a .pak file that was faulty and steam verify intergrity didnt see it, so I copied the same file from an older backup I had, problem solved

agile gust
#

That’s good that you fixed it my problem hasn’t been fixed though

remote juniper
#

whats urs?

#

maybe I can help

#

oh the shadow thing

agile gust
#

Yeah I can’t play games coz of it

#

Very annoying

remote juniper
#

hmm, I cant really help you, since it could be multiple things, but I would look at, updating your gpu drivers, verifying the game files, and seeing if you dont have and 3rd party apps that mess around with the games imaging or rendering

agile gust
#

The drivers are fully updated don’t think I have any third party apps

peak jetty
#

ANY MODS ON I NEED HELP

heady spoke
#

Hey guys listen i know this is not the best place to ask but when i play pubg this program called scvhost.exe launches and EATS my proccesor i really ned help i don't know how to remove it and i really wanna play PUBG.

storm narwhal
#

@heady spoke right click and select services. itt will tell you what it is.

#

will highlight what services are being used

heady spoke
#

nothing is highlited sadly ):