#🤝│community-troubleshooting

1 messages · Page 80 of 1

real dove
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are there known friendlist issues with this most recent test server? 2 of my contacts are blank and always show offline even though im in discord with him right now.

pulsar raptor
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I am having the same issue with my entire squad @real dove ... Not able to find any info on how to sort it or that this issue is being adressed. We have tried reinstalling without luck.

viral monolith
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I'm crashing every game as soon as I land if there is another player nearby, really getting aggravating.

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^ on the test server

brave hill
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Test client literally just launches a black screen

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was working fine last night

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Looks like both clients are doing it actually

brave hill
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Restarting my computer fixed it

maiden bough
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trying to invite a friend to this server, how do i that?

glossy sphinx
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anyone know why my test server isnt showing up on steam?

leaden badger
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match is still in progress. continue? on startup of match- test servers

plain stratus
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@maiden bough !discord

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!discord

cyan fractal
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!invite

regal vaporBOT
viral monolith
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My test server keeps crashing

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sometimes in lobby sometimes ingame

broken totem
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@weary warren my test account is bugged, i don't have the utility belt or the default clothes

weary warren
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Have you tried turning it off and back on again?

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@broken totem

broken totem
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yes

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it has been like this since the first test server was rolled out months ago

weary warren
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Can you take a screenshot for me please?

broken totem
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sent in pm

boreal grail
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x

viral monolith
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@weary warren Would you happen to know why my 'Shadows' option doesnt do anything? No matter what setting it is on it doesn't change

weary warren
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Test or live?

viral monolith
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Test

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I can send screen shots if you want

uncut flower
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@weary warren Could you help me out?

weary warren
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I have contacted them Zaggi, I can't make them respond any quicker

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Sorry!

uncut flower
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Alright thanks for replying.

viral monolith
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Anything on my situation? @weary warren

weary warren
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@viral monolith Shadows do change with the settings, at least when I checked last

viral monolith
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mine dont seem to. Strange. Ill send some screenshots 😄

weary warren
lusty sail
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okay sooo EST what time does the new leaderboards start/ open when will me new season start to have ranked matches??

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i just want to know when our matches will count on new season US east coast

rocky steeple
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Can't connect to test server, keep getting 'Failed to initialise steam'. Tried restarting steam, verifying game files, refreshing game ui. I did manage to play yesterday so not sure what the problem could be.

pale plover
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@rocky steeple Restart your PC

rocky steeple
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Yeah I'm afraid it didn't fix it, I'm hoping that there is something else I can do, as I'd rather avoid having to reinstall again lol.

reef brook
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Has anyone found a fix to the weird variable lighting?

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My test server's lighting is much darker and lower contrast than the main game

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not even reshade can make it look better

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brightness 100%

rocky steeple
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Not really a fix but try turning up digital vibrancy.

reef brook
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Where's that?

barren plinth
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how can mods watch hackers? or how can i help themban them

coarse junco
rocky steeple
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@reef brook if you have a nvidia gpu it should be in the nvidia control panel, for amd i have no idea.

reef brook
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@rocky steeple I'm looking now and can't find it.. Strange. either way the settings on the test should be identical to the settings on the main game, but for some reason teh lighting is so different

lusty sail
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@everyone i have a question mods/ com.

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@pale plover

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regarding pubg

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@frail escarp

vital anchor
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When does the stats starts to count?

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3am?

rough fractal
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can one of the admins change my nickname on this server to Pvt_Kowski as that is my name in PUBG

vital anchor
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You can change it yourself by editing your profile @rough fractal

ember turtle
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i keep getting popups saying bad_module_info has stopped working, and closing the popup closes the game. the game seems to load fine when i get it though.

rough fractal
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@vital anchor i want to keep it the same as my steam name but my PUBG name couldn't have periods or spaces so im asking just my server nickname to be changed

indigo stratus
fallow crater
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You'll have that error message if you are trying to get in while in maintenance

indigo stratus
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oh my bad thank you

barren leaf
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does anyone know how to help me fix this at all please??

quick sandal
barren leaf
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no mate look at the shit on the screen conpaird to you

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can i call you please so i can tell you what happends

quick sandal
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@barren leaf I'm just another person here seeking help.

barren leaf
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oh ok

full lake
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Sometimes when I click on the "Play battlegrounds" button I can't cancel it again, any way to fix?

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it's not consistant

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sometimes it works

frosty hound
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do you guys know why my gpu only 50% usage in game, and my cpu 99% (got some micro stutter). Before the update i turn on the physx on Nvidia Control Panel to use my GPU. Everything is good, the game use all my gpu power and only 50% CPU (No micro stutter). but everything change since the last update :/

crimson wharf
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What CPU and GPU do you have in your system? @frosty hound

frosty hound
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@crimson wharf i5-6600 and GTX 1060

daring cradle
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Can anyone comment on how this Pre-6 season is working?

viral monolith
tacit hazel
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does anyone know where I can find the weapon spawn rates?

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like what is rarer than what?

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ty

pseudo epoch
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3 wheeled bike is still a disaster in test servers

crimson wharf
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@frosty hound Is the physx option back turned off in your control panel? Maybe use another nvidia driver update? For my pc, I run nvidia driver from late may, which seems to boost fps actually a little bit

somber inlet
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guys is the test servers still up?

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because i can match but i never find one

split falcon
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stuck on loading screen after the update

vast vine
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c

unreal kelp
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short question, what does LF mean ?

viral monolith
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Um whos idea was it to add screenshake when you get shot? Shit makes me feel sick whenever it happens

strong forge
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Hello

tough python
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can someone help me it says i need to update my client but i dont get any update to update pubg .................

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its currently 44 and i need 46 version

viral monolith
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it means Looking For @unreal kelp

quiet portal
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!INVITE

regal vaporBOT
copper hedge
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Is this normal?

warm lichen
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I usually have this in the menu, but it lowers after you get into the game.

fair zenith
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anyone know why i get crazy lag/rubber banding on pubg test server? really wanna play it but it makes me mad lagging

warm lichen
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Pretty sure everyone is experiencing that.

arctic bison
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Question : Can you change your nickname?

plain stratus
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@arctic bison No

viral monolith
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test server is down?

weary warren
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Yes, they closed today.

viral monolith
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so it's not going live until next patch?

weary warren
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Still another round until testing

cosmic coyote
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virus report now this

worn token
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avast just deleted tslgame

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please help

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reinstaled the game but the problem was not solved

cosmic coyote
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SAME

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@worn token

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I'm currently re-installing it after it got deleted

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@worn token

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np

cosmic coyote
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@weary warren

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even tho there isn't a folder in there called that

weary warren
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Add a permission for tlsgame.exe to avast

latent hornet
fair coral
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when is the Test Server coming back?

pearl torrent
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andyone have a clue how to fix texture flcikering on AMD cardS?

surreal patrol
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@pearl torrent blink more often and you wont notice it as much

iron crypt
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The nvidia highlights capture is greyed out fior me and not able to be turned on, even though i have a NVIDA GTX 960. Any help would be appreciated 😃

viral monolith
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what 2 do if you encounter a cheater

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got aimbotted from 3km away

full lake
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maybe lucky shot?

cosmic minnow
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!invite

regal vaporBOT
tough iron
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@iron crypt restart ur game

barren thunder
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People are using that nograss command, when is it gonna get patched? or when is it going to get banned????????? @weary warren

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am sick and tired of all that

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sorry for the tag, but you know how bad it is right?

plain stratus
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wtf ? guys are driving buggies without engine sound...

sly salmon
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Hey guys I am getting shadow flickering while playing the game. I cannot work out why it is doing this. Anyone else experiencing this? I head someone found a solution on this forum but I can't ifnd it

gloomy sand
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Hi, one question, will there be a BP reset after 1.0? In forums i can see a mod say that "BP will not be reset upon V1.0 release." and another mod saying "Hi, i am pretty sure that it has been said, many months ago, that the BP will be reset upon release.". pubgpan

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@quick chasm I think that you are who said the second phrase in forums, a month ago 😃

quick chasm
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Things change in the game development world, things that have been said many many months ago regarding bp are no longer valid, it will not be reset upon release (: @gloomy sand

open tree
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Anyone can help?

gloomy sand
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Hi, thank you @quick chasm

vast silo
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help me i have been trying to fix pubg for 24hrs + tried everything form reinstalling to going to a tech friend to flushing dns to everything i really need your help

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i am having just a blank screen with loading in the top left

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same problem @open tree pls help this is happening to hundreds more

open tree
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Yea

vast silo
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ye

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idk waht else to do

vast silo
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@weary warren can you help us with this problem

weary warren
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@vast silo what's the issue? I'm at an event right now but maybe I can point you in the right direction.

vast silo
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it isnt loading and there are a bunch of people with this

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with no fix

weary warren
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How long has this been happening? Have you tried disabling your antivirus/firewall temporarily to see if that fixes he issue?

vast silo
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this has been happening to me for 3 days

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right after the last updayte

open tree
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Same

lavish roost
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having fps drop randomly sometimes when i exit inventory for a couple of seconds

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for the past week or so, anyone have any similar problem?

crystal wave
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i need help with this game i shoot someone in the face 6 times they infact have a lvl one helmet so do I and they live and i get one shot with a pistol fix this game for the love of god

frozen glade
naive coral
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how do i invite other people

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?

marble pecan
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guys can u pls giv eme instant invite?

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my friend cannot join 😦

coarse junco
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@marble pecan

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!invite

regal vaporBOT
marble pecan
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ty

vast silo
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help me i have been trying to fix pubg for 24hrs + tried everything form reinstalling to going to a tech friend to flushing dns to everything i really need your help
i am having just a blank screen with loading in the top left pls help this is happening to hundreds morehttps://media.discordapp.net/attachments/386279568576872462/386279629662715904/unknown.png?width=720&height=203

hexed heath
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i cant cancel matching in solo

vast silo
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can anyone help me with this problem

random plume
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!invite

regal vaporBOT
eternal needle
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Why does changing stance (lean/crouching) cancel my reload? This doesn't heppen for anyone else I know and its gotten me killed multiple times. Someone halp pls.

strange herald
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I dont really have that problem often

viral monolith
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Hey Devs, Is there any chance of a voice actor in pubg??

exotic sapphire
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Why does this company condone racism and overall toxic voice chat?

viral monolith
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lol

wraith gull
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Anh ơi em bị khóa chat

viral monolith
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Am I gonna be admin any soon lol

quiet portal
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monday

iron crypt
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The nvidia highlights capture is greyed out fior me and not able to be turned on, even though i have a NVIDA GTX 960. Any help would be appreciated 😃

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and ive tried restarting my game (obivously) .as some unhelpful fool tried to tell me to do.

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thank you 😃

fossil ether
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is it me or do i notice more teaming in duo? just in duo match 4 guys with each other -_- seen couple of times now?

iron crypt
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@fossil ether yes, that and hackers. Theres been a massive spike in hackers lately. i dont know how battleeye anticheat works but imo there should be a whole PUBG team that works with battleeye, dedicated in adding new hacking tools to the blacklist.

woven tree
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In the test server I wasn't able to put the resolution to 4k. Anyone know how to fix?

exotic sky
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Am i the only one who ecounter cheaters more than 1 cheater per 2-3 matches on solo, EU servers?

vast silo
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@weary warren day 5 still no fix

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tohttps://media.discordapp.net/attachments/386279568576872462/386279629662715904/unknown.png?width=720&height=203

mystic lynx
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How do I not get shot through trees?

snow pecan
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@loud sirenSquad141#5463 reinstall Windows

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Oops, sorry alpha for some reason it didn't @ the other guy

fading crown
drowsy panther
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so my gamescon crates have all disapeared? whats happening?

edgy socket
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@gleaming vector @celest imp any around?

viral monolith
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can someone give me a link of this channel

vast silo
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@viral monolith Can you help me plese this is day 5 of no help

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@pseudo mist u sure

loud siren
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@vast silo he tagged me lul, the chances

pseudo mist
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I think u pinged the wrong person friend

vast silo
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lul been a while @loud siren

pseudo mist
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U meant to ping @Luna#3576

vast silo
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oh u gotta be kidding me

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lol

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@snow pecan u sure

snow pecan
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yea

vast silo
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ok

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how lol have forgotten

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send to me on personal

snow pecan
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what.

vast silo
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i forgot how to uninstall windows

snow pecan
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facepaw

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Reinstall*

vast silo
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ikr

loud siren
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FACPAW

vast silo
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oh lol

snow pecan
vast silo
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k

snow pecan
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if uninstalling the game doesnt fix

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you gotta reinstall windows

vast silo
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k

snow pecan
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I had an issue were origin wouldnt download games

open tree
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Im still having issues trying to load the game to the menu

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I disabled firewall and restarted my pc but it didnt work

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Can anyone help?

vast silo
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can you help us pls @viral monolith

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or anyone

open tree
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Please. I want to play the game again

vast silo
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same

pure rain
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Have you flushed your DNS yet?

vast silo
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yes

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5 times

pure rain
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No clue why the hell they make it a webpage anyway

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Have you tried deleting the games .ini files in C:\Users\USERNAME\AppData\Local\TslGame\Saved\Config\WindowsNoEditor*

vast silo
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done

rare grove
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!invite

regal vaporBOT
open tree
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@vast silo Is it playable for you yet?

vast silo
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no

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u

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?

open tree
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Nope

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I disabled firewall. Nothing happen

queen pewter
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Steam friends is not working on test server, then when you search user name it wont let you invite them says user has invites blocked even if they dont have it selected

exotic sapphire
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hey, noone answered my last time I asked.

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But why does PUBG not care about the unrelenting toxic voice chat?

vast silo
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@open tree upades are going rn i think

open tree
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Im trying it again

vast silo
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look on the announcments

open tree
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It if doesnt work ill wait for update

exotic sapphire
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@viral monolith Care to answer?

vast silo
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no need upadatees are happening

open tree
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OH WAIT ALPHA

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DM ME

vast silo
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k

open tree
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I FIGURED IT OUT

tender kestrel
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The test servers are not workinmg

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you cannot invite others into your lobby

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3:38PM 4/12/2017 AEST

night belfry
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@exotic sapphire Here's a crazy idea

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mute it

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How are they going to do that?

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Voice Recoginition, with a filter?

exotic sapphire
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with the good ol' fancy name of people using microphones?

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Almost everygame with voice chat has has an indicator with the person name beside it, so that you are able to report players who constantly yell shit like that.

night belfry
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Lobby's would crash

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just mute it

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if they say it once game is down then easy to report, kill them or get killed by them

exotic sapphire
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Not if it's condensed into a menu.

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A player list menu, microphone icon beside the name.

night belfry
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Because in a lobby only one person speaks at a time so you'd be able to tell that way anyways?

exotic sapphire
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No, but it sure would make it a hell of a lot easier to record it, and discern who it is.

night belfry
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Out of a guess.

exotic sapphire
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Not really.

night belfry
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If it bugs you, mute it. There will be no quick fix, so get over yourself.

exotic sapphire
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I'll easily be able to record the entire thing until the moment they jump out of the plane. if they stop saying it, just look at the active mics and see who's mic goes dark at that point.

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It's actually super simple, and requires almost zero resources. a player list; and a little symbol beside their names when microphones activate.

soft imp
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but the thing is

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nobody cares

timber locust
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i record PUBG for youtube i find it easy if you play solo then it doesnt really matter and with squad or duo there are discords you can use

tribal flicker
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Anyone else getting a bug of “Install Server not responding” only when they are playing PUBG?

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I can’t see what would cause it in Task Manager.

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@weary warren Tech Support Pls

viral monolith
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the thing is. the game works fine until i encounter a player. my game freezes and then im suddenly dead, its like this most of the time. not a hardware problem just network

weary warren
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@tribal flicker Hello

tribal flicker
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Why do I keep getting that error while playing PUBG?

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It doesn’t close the game or anything, but it’s a little windows pop up

weary warren
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¯_(ツ)_/¯

tribal flicker
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REEEEEEEEE

weary warren
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Check your firewall permissions for tslgame.exe and tslgame_be.exe

tribal flicker
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Alright bb, I’ll let you know how it goes

tribal flicker
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@weary warren they are allowed to communicate and everything, but just to be sure, I revoked permissions and then reactivated them so maybe that will help ¯_(ツ)_/¯

ancient thunder
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Can somebody help me with this I've tried everything

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I've reinstalled the DLL file into system32

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@weary warren

brave apex
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When will PUBG allow player name changes?

tribal flicker
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@ancient thunder If I remember correctly you might have to install the most recent version of Visual C++ from Microsoft @weary warren fact check?

viral monolith
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Zeroing broken on test servers?

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page up / page down doesn't increase or decrease zeroing on a 4x

pseudo epoch
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4x, SKS, test-server

outer inlet
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8x too

past verge
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@gleaming vector do you know the reason why every time I add ReShade to my game it crashes?

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or any other moderators

rigid moth
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Does anyone play pub through Nvidia? Becasue it is saying for me that the game is no longer avaliable. ANyone know wht to do?

leaden badger
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is the game launching the code of conduct/rules like a warning i'm doing something wrong or just standard. just want to make sure i'm in the lcear

carmine heron
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@pseudo epoch @outer inlet i think those are how scopes look irl

pseudo epoch
vital anchor
#

is the deseret map on test servers yet?

light wing
#

not yet

vital anchor
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just saw an update so was wondering

light wing
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sometime near console release i think

vital anchor
#

in december?

lost gorge
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next week soon after game awards maybe

granite jolt
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any idea what the new patch is about?

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on test server

viral cedar
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No idea

cloud yacht
jolly quest
#

Anyone get freezing when you open UI elements or know how to fix it?

cloud yacht
#

anyone know how to fix this?

cloud yacht
#

i need help

jolly quest
#

Try running steam as admin.

soft imp
#

google how to give self permissions to the pubg folder

fossil ether
#

someone knows if it whas possible to sign up in todays charity tourny? or only the big boys can play LOL

hasty beacon
#

so what did they do to the kar98ks with level 3 helmets, me and a friend, fully healed up with level 3 helmets not damage to them get knocked by the same guy with a kar98k, it's a insta knock with a lvl 2 helmet but a lvl 3 wtf, that or the guy is cheating

devout karma
#

cheat

#

maaybe

wild wedge
#

hey does anyone know if using Reshade is allowed with PUBG?

quick chasm
#

Yes it is (: @wild wedge

wild wedge
#

Thank you @worn wagon

fading crown
hollow delta
#

Whenever I open PUBG or the test server I am faced with a screen with LOADING (insert whatever link here) and It never loads

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@quick chasm

viral monolith
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I need help

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How can I survive mid game?

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Like, things I can do

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How to improve

prisma zephyr
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i need help with a problem i get game sounds and all and my team can hear my voice in game but im not able to hear them

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@fading crown wow man i know what u mean this bs all the time

prisma zephyr
#

how out it was crtl + t and got it back i dont know what happen for it

wicked torrent
#

are test servers online?

stray briar
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does anyone have the same issue after the latest update that your game crashes on startup?

trail seal
#

@stray briar do u have an AMD cpu by chance?

nocturne kindle
#

Any mode/server i queue , i get stucked in "Matching" for ages. While testing queues with my friends, that would join in games in a couple of seconds, i noticed i would only join servers that had 0 players in it. Logged in my girlfriends account on my computer and queues were instant, so the issue is specifically with my account. Did everything possible, reinstalled game, steam, even formated the whole computer. Can anyone give me some help?
I am a full time streamer from Brazil, waiting impatiently so i can keep doing my daily streams.

stray briar
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@trail seal Yes I do, but this is the first time this has happned like this. Good thing im leaving for a month long vacation, maybe then they can get all their xxxx figured out.

trail seal
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Yeah same for me. I'm guessing AMD users are having an issue with the latest patch. Hope they've figured that out

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What cpu specifically are u using btw?

split falcon
#

Cant see leaderboard

orchid silo
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I need help making my mic work. The indicator never comes on, but on the test server it works fine. it's like I've been banned from voice chat without doing anything wrong and it's ruining the game.

stray briar
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@trail seal No fix yet, Ill just have to check back in a month. Hope you guys dont have to wait that long.

soft imp
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@orchid silo try control+m or y or t

orchid silo
#

done all that

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it's not muted

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like I said, works fine on the test server. they share configl.

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I'm banned from talking and I want to know why

fossil ether
#

someone else getting bad_module_info when joining a match?

fossil ether
#

wth is wrong with the game an uzi wins from a m16a4? geat job boys

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uzi chicken dinner it is than

weary warren
#

@fossil ether Disable XBOX game bar

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@orchid silo You need to check that your anti-virus/firewall isn't blocking your voice comms ports on live.

fossil ether
#

@weary warren thanks mate,

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didnt know it harm thegame hha

weary warren
#

NP 🤓

potent plume
#

Where is the latest dev blog at?

spark parrot
#

@weary warren Can you change my discord name to Pricklypear?

solid fog
#

where can i find a invite link to this discord?

winged mesa
#

I want to ask something but is the win94 a shotgun or a sniper or a rifle?

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Because im confused

vale ivy
#

is anyone else having trouble launching the game?

ocean kiln
#

Got some custom server questions. When you run a custom server can you see the full leaderboard?

inner mist
#

since the update my game has crashed every time i have tried to start it.. anybody else having that problem i cant play now

vale ivy
#

having the same problem hunter

limber pelican
#

I have the same problem

#

Last night I could play today I cant...

grand steeple
#

Yes, i got the same issue after a minor update i tried to start it over 10 times, all crashed. validated the content of the game, deinstalled and reinstalled but kept crahsing. i got a link from forum, lots of people got issues after latest patch. Looked at the logs but even the errormessage is showing nothing.
Link for pubgforum: https://forums.playbattlegrounds.com/topic/118039-crash-at-startup-after-latest-patch-2017-12-0506/

limber pelican
#

So there is no fix for the moment?

vale ivy
#

if you're using an older amd cpu I guess you're just screwed for now.

limber pelican
#

yup

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I was reading that

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I got an AMD Phenom(tm) II X4 970

vale ivy
#

Yep. You're boned atm.

#

Gotta wait for a mercy patch from the devs or just not be able to play till you get an entirely new motherboard.

limber pelican
#

Supposely tomorrow I should be getting my i7 8700k So Im hyped for that xD

vale ivy
#

well that's nice

limber pelican
#

My last part missing for my pc xD

grand steeple
#

if i need to get new cpu i deinstall the game forever.

lapis lantern
#

game crashing on startup

cloud yacht
#

is cheat engine banbale on pubg?

hollow delta
#

Whenever I open PUBG or the test server I am faced with a screen with LOADING (insert whatever link here) and It never loads

viral monolith
#

Heyyy

#

May I talk to the sexy creator

#

@limber pelican same

#

@maiden nebula how do you become the contributor just a question

trail notch
#

Im on the test server, is there a way to remove this bluriness?

limber pelican
#

@viral monolith You waiting for your 8700k aswell 😄 ?

safe canopy
#

hey i need some help getting my pub G to load. everything was running smooth, i believe my comp did an auto update for windows 10 and now the game crashes upon start. I deleted and redownloaded the game but i dont know what else to do. Any advice?

formal tinsel
#

New map out?

lusty trout
#

no

limber pelican
#

@safe canopy Do you have an AMD CPU ?

safe canopy
#

@limber pelican no i ahve intel

limber pelican
#

A newer one or a older one ? @safe canopy

coarse dagger
#

hey can some one help me ?

safe canopy
#

@limber pelican I7-6700 HQ CPU @2.6GHz

#

@limber pelican i7

coarse dagger
#

having problem with my PUBG, when I go to click on something or hover over it it won't let me click on it but when I to click it opens up a different tab (in game) or something I was hovering over with my cursor

safe canopy
#

@limber pelican got it! i just deleted reshade

viral monolith
#

@limber pelican yea

#

Also on a gtx 960 lol payed 40$ so I said yes

limber pelican
#

I got a gtx 1070 atm but I want to get a 1080ti in the future @viral monolith

viral monolith
#

Give me

#

You gtx

limber pelican
#

Im selling it to a friend xD

viral monolith
#

No

#

Your selling to me

#

Now

#

I pay

#

Today

#

When you accidentally show your self on call

limber pelican
#

xD

viral monolith
#

Djtiger

#

What case you got

limber pelican
#

I got a whole new pc

#

the new case is Nzxt Noctis 450 ROG

weak grail
#

ban @vapid plaza

#

hes trolling

crimson dome
#

@neat scaffold Mind if I dm you a pic of what the hell im going through at the moment?

#

im currently under the map.

#

drowning

#

and entire squad died under the map to drowning

hushed valve
#

Im just wondering what is pubg's code written in?

signal sluice
#

i just updated my PUBG and now everytime i launch it PUBG just crashes

#

doesnt happen with any other game

bold crater
#

Yo

#

Le wild

#

what kind of cpu you got

signal sluice
#

ryzen 5 1600

#

gtx 780

bold crater
#

AMD cpu issue

#

causing you not to play

signal sluice
#

dammit

bold crater
#

rip m8

#

they are working on it

signal sluice
#

is there anything i can do?

#

oh

#

damn really wanted to play tonight

bold crater
#

nope we just gotta wait

#

same

#

its been like this all day

signal sluice
#

this is why you also test on AMD computers

#

the fuck

#

is the glitch with every other game to?

eternal warren
#

matching cancelled??

frigid rivet
#

^^^^^^

bold crater
#

IDK

frigid rivet
#

says matching cancled everytime i search

merry sky
#

same

bold crater
#

game is full of bugs

#

ffs

analog yarrow
#

my friend for some reason is loading in offline

bold crater
#

Im here playing league of legends

#

I want to play PUBG

analog yarrow
#

but is still online in steam

bold crater
#

Forest - Today at 2:26 PM
Hello
Sorry to message you directly
But my game instantly crashes
Sandra_Mad - Today at 2:55 PM
Hey, so your game crashes right after starting? What system are you using and when did this issue occured?
Checked files on steam?
Forest - Today at 3:01 PM
I reinstalled steam and the game
Repaired the files
using windows 10
game worked perfectly fine yesterday
game no issue since today
Sandra_Mad - Today at 3:01 PM
What CPU are you using?
Forest - Today at 3:02 PM
im booting it one more time and trying it again

Sandra_Mad - Today at 3:04 PM
AMD CPU issue was reported few times today. We forwarded it to the developers and waiting on a possible fix. Please be patient.
Forest - Today at 3:05 PM
Thank you
Sandra_Mad - Today at 3:05 PM
No problem. We hope for a fix soon. Thank you for reporting this.

#

Spoke with a dev from pubg this is what they said

toxic nova
#

The problem here is that they crash seems to be connected to SSE4.2 instructions. They might not patch that since the minimum required CPU got that. Everyone with a worse CPU might just be fucked now

bold crater
#

That total bs

toxic nova
#

Whyß

bold crater
#

So I can't play unless I upgrade my cpu

toxic nova
#

oh, i thought you assumed im talking bs

#

yeah

#

well see

#

what happens

bold crater
#

Im going crazy

toxic nova
#

test server still works for me

bold crater
#

Lemme try that one

#

when trying to send a report

#

I get this error message

#

System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at BroCrashReporter.FormUpload.UploadThreadMain()

vast silo
viral monolith
#

I CANNOT WALK AROUND IN THIS GAME WITHOUT BEING TELEPORTED SOMEWHERE ELSE WTF

#

this shit just starts happening out of no where wtf pubg

#

guys
any side apps which can be used for pubg?

#

hax

#

@viral monolith not hack

#

i mean like for improving stuff

#

fps

#

or

#

lower graphic settings

#

or get better gpu

viral monolith
#

i have 969m

#

960

#

but still even on very low 30 to 35 max

toxic nova
#

get "Razor Cortex"

#

it jsut shuts down stuff in the background

#

give you a bit more RAM to work with

viral monolith
#

@toxic nova 12 gb DDR5 ram and I'm using cpu cores as well

toxic nova
#

"I'm using cpu cores as well" I hope that youre doing that lol

#

just try the program

#

might give you a bit performance

#

and try setting AA on ultra

#

that actuallly gave me some fps. dont ask me why

viral monolith
#

@o-Stalker-o#5698 tf

#

well i was saying do u have a 960m too

#

@toxic nova

boreal thorn
#

My game crashes as soon as I open it since the latest update.

#

Can anyone help ; - ;

vale ivy
#

@boreal thorn if you're running an amd cpu that's what's doing it.

viral monolith
#

@ocean shard

  1. the forum is for reporting yes or no.
  2. If you do not understand Polish, why do you consider submissions?
  3. I gave a maximum of 5 reports over a period of 2 weeks.
  4. The themes on the Polish forum are in a bad section that's why I was reporting them.
    I thought I was dealing with someone from Poland.
ocean shard
#

@viral monolith You reported the same post 3 times. Please don't spam the report a post button. We have a Polish Assistant Community Manager who will action the report. I haven't completed it, or made a decision on the reported post as I don't understand Polish.

viral monolith
#

Is there a way to fix a problem that I have?
My screen freezes everytime for 1 second when enemy shoots at me with his weapon, mostly happens when he is in 40m range. 😦

rare tide
#

I just got updates for crossfire support

#

and now my screen wont stop flickering

viral monolith
#

anyone used this app before?

#

if yes then which file you select?

#

i cant find game folder

weak musk
#

Check Youtube and Reddit for reshade tutorial

lavish vessel
#

is it me or public matches or unavilbe?

viral monolith
weary warren
#

We are unable to help you with third party applications.

fossil ether
#

@viral monolith try verify files, so they go back to old files

viral monolith
#

i want to keep reshade

fossil ether
#

ohh sorry misread, than idunno, i think there is fix on google

sharp tusk
#

BattlEye hasn't responded to my last 3 emails regarding my ban appeal. I'm still waiting on it after 3-4 months ...

outer inlet
#

@fervent wasp Do not advertise other discord servers or third party websites.

coarse junco
#

@fervent wasp advertising third party servers is not allowed here. If you want to stay on this server, please follow the rules in #📋│welcome-and-rules

fervent wasp
#

oke

prisma zephyr
#

whats with this game crashing every game i finsh all the dam time

#

never had this problem befor

#

i like how ppl r close to playerunkown get better treatment and all over all us joes there games run alot better then uors and if they have a problem its fixed with in days

timber briar
#

Houses and structures aren't loading for me until I'm 30 second into the match after hitting the ground, what can I do to fix this? I have an i5-6600, GTX 1070 8gb and 8gb ram

limpid kestrel
#

my friend cant play because it says hes missing Msvcp140.dll lookign for answers!

#

Thank you

shut pier
#

@timber briar are you running the game on a ssd

magic hearth
#

are the test servers closed?

shut pier
#

yes @magic hearth

magic hearth
#

ok lol i just installed it, and it wont work... thanks man

timber briar
#

hdd @shut pier

teal shale
#

Hello, today I woke up and saw that I was game banned from PUBG. It didn't give me a reason or tell me what I did. I have never cheated in this game could anyone help me out?

lusty trout
teal shale
#

oh sorry for posting this, didn't know this was a thing sorry

shut pier
#

@timber briar HDD and only 8gb would be your issue

#

@timber briar what's your in game setting set to also

prisma zephyr
#

how does a nade kill someone that is 20 feet away and all the nade was on the right of the vic like 5 feet away from my body and meeks was on the hill up above and all like wtf really nades all have difrent radus and all all the time i can have a nade 3 feet away from someone and nothing happens but a push on him

vast silo
#

1 week still no fix @weary warren @ocean shard @viral monolith Please either give me a new copy or something to help

pastel meteor
#

esports ready

terse plover
#

^I have a friend who has had the same trouble and gotten that same error report for about 2 months now. They gave up any hope of playing the game.

signal sluice
#

the recent update of fucking pubg wont let me play any games on my PC now without them crashing

#

can anyone help me

fast egret
#

@vast silo did you try reinstalling windows or disabling antiviruses and reinstalling the game?

vast silo
#

yes but reinstalling windows

#

wanna do that professionally

fast egret
#

yeah, def try that

#

if all else fails you might have to do a full system wipe

viral monolith
#

@limpid kestrel set pre-load map as yes

haughty quail
#

My textures aren't loading in correctly.
System specs:
i5 6600k @3.5Ghz
GTX 1060 6GB
16 GB RAM
Help?

#

Obviously there's more to the PC than that, but I'm just giving info that is necessary.

dusty pier
#

I need an invite code. Help me.

spring tapir
#

Test Server Isn't working.... im trying to start a game and its like 10 min (Matching)

toxic nova
#

@haughty quail set AA to ultra.

haughty quail
#

I'll try that, thanks

viral monolith
viral monolith
#

also guys after installing reshade steam overlay isn't working in pubg
i can't take ss as well
any solutions?

past steeple
low monolith
#

I'm using the plantronics rig 500HD with 7.1 virtual surround, and I have noticed the back left and right channels are completely silent in pubg. To the point that I can't hear vehicles if they approach within a 90 degree arc behind me. Anyone have this issue or know what the cause could be?
edit: further investigation, it seems all vehicle sounds, both car horn and engine cut out completely within that arc, but gunshots seem unaffected, however that could be because the shots also fill the other sides, but maybe cars don't echo?

simple garnet
#

HELP, Does anyone have a fix (or know the place) where I can find the fix for "BE service is not running properly 2.6.48"?

deft glacier
#

account registration in process: an error occurred

dusty zinc
#

its all lies

lofty dirge
#

when test server ubdate is in eu?

prisma zephyr
#

whats going on on the test server is got me to make a name and now it wont let me in

#

account reg in progress and then an error occurred

#

is there an admin or mod able to help me out

#

make another name and now HcRemoteException

#

wtf is going on the problems should of been fixed and there is never ending

desert terrace
#

i cant connect to the test server?

#

@ocean shard

#

keeps saying "account registration in progress"

#

then "an error has occured"

#

nvm it worked

#

nvm no it didnt

ocean shard
#

@desert terrace This generally happens when there is very large demand on the login servers, it should ease up soon!

heady abyss
#

Why is this game so popular again? How hard is it to fix the first few seconds so i can simply loot without teleporting back every 2 secs and/or getting unlucky?

obtuse shale
#

@ocean shard plz halp, cannot see gun

#

or target

#

or cover

plain stratus
hexed heath
#

i ahve the same problem as @obtuse shale

obtuse shale
#

yay

#

I'm not alone

#

@hexed heath @ocean shard fyi, reinstall did nothing

#

am screwed

#

can't play. :(

proven haven
#

are we allowed to stream the test server?

summer relic
#

I vaulted into my friend and the game crashed

astral sinew
#

Lol

#

Can you bind vaulting to a different button(I didn’t download the test server) cause I have seen streams of people who only wanted to jump but ended up vaulting and died

worldly iron
#

yeah you can

paper quartz
#

I just got killed but when I got back onto the menu it said Match is still in progress, do you want to continue? and I joined back

#

I'll let you know if I'll win lol

quartz osprey
#

I cant connet

#

connect

fair yacht
#

not me either

hasty beacon
#

can't connect

quartz osprey
#

Yup..

viral monolith
#

can't invite friends

#

"recipient blocked invite"

#

no matter if their on block invite OR recieve invite.

hasty beacon
#

test servers already have cheaters

late ivy
#

It’s the same thing as the live game

#

Just new map

#

See no reason why there wouldn’t be

uneven field
#

So something is wrong here.....downloading the test server is not an option for me. It doesn't show up in my library.

lunar root
#

I keep getting "bad_module_info" when opening up test servers for pubg, anyone else having this issue?

#

dw after 3 attempts it fixed itself

viral monolith
#

bad_module_info is fucking me up every time I try to play

#

@viral monolith thats a windows 10 issue

#

ahh\

#

downgrade from version 1709 to 1703 and youll be fine.

#

tyty

rocky steeple
#

Error occured while registering on test server, connec just loops back to id and password, tried reinstall, verified game files. any help?

viral monolith
tiny badger
#

can anyonje help me

#

anyone*

#

when i play on test servers the whole map is bright and i cant play

#

i cant see anything

#

its just very white

viral monolith
#

change ur settings?

#

turn down brightness and contrast probably

tiny badger
#

tried

#

didnt work

obtuse eagle
#

When I try launching my game it says I need to update my game. There is nothing saying where to update

tiny badger
#

reinstall

#

happend to me once

obtuse eagle
#

Ok

#

Ty

tiny badger
#

np

viral monolith
stray birch
#

I'm stuck on test server

#

not the game though, but the character

stone fiber
#

!invite

regal vaporBOT
soft lantern
#

alrighty guys i dont know if this is mentioned already but i get this on the test server :

tiny badger
#

same how do we fix it

soft lantern
#

@tiny badger @obtuse shale @hexed heath do you guys use reshade?

tiny badger
#

i uninstalled it

#

but

#

i still can open the menu

#

why

#

you found a solution

#

?

soft lantern
#

not yet

#

trying a few things

#

if you still can open the reshade menu you didnt uninstall it properly XD

tiny badger
#

then how do it

#

it

#

i*

#

!

soft lantern
#

go to the map and manually delete all items related to the reshade

tiny badger
#

what do you mean

#

can we talk in voice chat pls

gentle sierra
#

sutck on 60 fps cap?

sleek shadow
#

ever since the 16.7MB mini patch, my game crashes every time my game goes to load after finding a match

crimson dome
#

BAD MODULE INFO

#

keep getting that error randomly

soft lantern
#

@tiny badger @obtuse shale @hexed heath uninstalling reshade did the trick for me

tiny badger
#

really

soft lantern
#

yep

tiny badger
#

how did you uninstall it

#

can we talk this out in voice chat

soft lantern
#

nah im busy sorry man

#

you need to remove 4 files

tiny badger
#

what?

soft lantern
#

if you dont know what your playing with when you install reshade then its kinda silly imo, trying to find it for you, ill give you a screenshot of the files in a sec but thats it

viral monolith
#

anyone else crashing just before game goes into the plane?

soft lantern
#

those files

tiny badger
#

to delete

#

?

soft lantern
#

yup

placid comet
#

i played one round with reshade

#

and it didn't

#

now i have the same yellow screen

tiny badger
#

yea SAME

#

oops caps

#

WORKS

#

YES

#

but my friend said

#

you just need to update reshade

#

to 3.1

#

for him it works

placid comet
#

thanks

#

lemme do thatr

echo kettle
#

im stuck on loading screen when i try to play, i can hear sounds but it's stuck on the loading screen

viral monolith
#

give it a bit of time if it just started

#

or quit the game

#

and run it again

echo kettle
#

im like 2 minutes into a game

#

i've tried several times

#

and reinstalled

#

verified

#

nvm it loaded

#

jesus christ

placid comet
#

lmfao

sleek shadow
#

Still can't play PUBG test server, gives either Bad_Module_Info on launch or crashes when going from matching into game lobby

#

i've updated drivers, restarted my computer, uninstalled the game and reinstalled it

#

nothing is working

marble tundra
#

Why does PUBG defaults the server to Asia even though It's not the lowest ping?
Even on Test Server

I live in Israel and everyone here says they have this problem

fervent wasp
#

@lofty briar Hey can I have some assistance over at sr 1 a person with the ID 335624138842439680 and The Name "Blink" has been constantly joining the chat room and talking shit for no reason can you sort him out?

viral monolith
#

How long is the update staying on test servers?

odd adder
#

how is this posible?

topaz tendon
#

wtf

viral monolith
#

anyone found out a fix for the no inviting friends issue?

#

aka the always blocked issue

dark pawn
#

@* Cease Test servers will not let me or my buddy invite anyone to squads or duos, says "recipient has blocked invites" which is bull, because we've tried both icons. Any idea on a fix? Already tried validating game files.

open tree
#

Why cant i download the Test server? Can anyone help?

pearl gorge
#

restart steam and give it another go maybe?

open tree
#

Ive done that. I even restarted my pc and stuff. Didnt work @pearl gorge

outer inlet
open tree
#

Now when i deleted it and reinstalled it, it says this app could not be installed

#

BRUH

weary warren
#

Sounds like permission issues with your PC

misty orchid
#

it keeps

#

my game keeps

#

shutting down when i look for a game

#

than after i open game again

#

it

#

works

#

than after

#

crashes

#

and reapet

marble tundra
#

Why does PUBG defaults the server to Asia even though It's not the lowest ping?
Even on Test Server

I live in Israel and everyone here says they have this problem

stuck sun
#

Anyone had this problem?

viral monolith
#

After every game, the game after crashes

flint orbit
#

@stuck sun turn ur nightvison off bro

stuck sun
#

@flint orbit sarcasm or nah?

low helm
#

anyone got this?

flint orbit
#

@stuck sun what do u think lmao

stuck sun
#

@flint orbit Well I mean there is a nightvision thing in reshade, but I don't have it. Why I asked

flint orbit
#

tbh bro i think it might just be ET's coming to get you

#

gl!

stuck sun
#

well shiet

low helm
#

helpz plz

flint orbit
#

you can borrow my green ghillie suit if u like

#

great camo in the desert

merry sky
#

i fell down the map while riding on a bike and this is what it looked like

#

and then i tried vaulting a box in a gas station and i died from falling

#

good shit

fossil ether
#

voice chat not working in test?

viral monolith
#

soo have they fixed the no inviting people yet?

north kindle
#

My game died

#

I can't see outside

#

But I can see when inside

viral monolith
#

@hasty snow ??

teal shale
#

I made a ban appeal but they said I was cheating, I have never cheated and I have proof, I have plays.tv and it has recorded a majority of my games. But, they wont look at it.. what should I do?

viral monolith
#

BE doesn't overturn bans. they dont ban inaccurately...

teal shale
#

They did though.

#

I have proof

north kindle
#

I still want to find fix for this

teal shale
#

I have every game ive played in the last month on plays.tv

north kindle
#

I want to play the new map .-.

latent hornet
#

Hello, is there anyone who can analyze .dmp file, pubg makes my pc BSOD

warped shadow
#

@north kindle ルキナ Uninstall Reshade.

radiant mesa
#

do you have crashing issues

#

when joining a game?

tulip tangle
#

my game keeps crashing every game

candid marlin
#

test server game is crashing a loooooot for me... matching me into 1 game then crashing 10 others
i'm mostly getting a referenced memory error but sometimes it's just a stealth crash with no info about it at all
I hope it's fixed soon, thanks

glass sparrow
#

Where do you report bugs

plain stratus
#

still don't have BP on test and after clicking on customization in lobby I got only "an error occured" msg

sleek shadow
#

When will you fix the crashing issue?

#

out of the last 20 games i've tried to join i've crashed 18 times

#

and it always happens right after the match is found and its loading the lobby

dapper sluice
#

Same

candid marlin
#

same

sleek shadow
#

I've tried reinstalling the game, verifying the game cache, updating video drivers, running fullscreen and fullscreen windowed, running windows 10, running windows 8 compatability, running windows 7 compatability, and even running as admin(which resulted in it requesting an ID and PWD)

#

just did a netsh winsoc reset to see if that got around the ID/PWD part since that used to be the fix for it

#

which it did not

#

these crashes only started happening to me after the 16.7MB update that came out about 3-4 hours after the servers came up

#

I'm running windows 10 with an AMD Graphics card

fossil ether
#

someone knows if voice is working in test?

summer crown
#

what is the difference between 1-man squad and solo?

sleek shadow
#

1-man squad would mean you'd be going up against squads of up to 4 players

#

solo is solo

#

its basically like playing Squad on normal servers with the Auto Matching turned off

candid marlin
#

@sleek shadow try to turn off kill cam

#

and lemme know what happens

spark bronze
#

Anyone know if there's a fix for the horrible blur in the test?

sleek shadow
#

nope still crashes with it disabled

grave hornet
#

that is on test server

#

when i click register nothing happens

outer inlet
tough iron
#

@grave hornet try ur name of pubg account and steam password

grave hornet
#

I have tried it

#

😦

#

doesnt work

viral monolith
#

Sorry

outer inlet
#

try verifying your game files / restart steam

viral monolith
#

I didn't know. Smatify

grave hornet
#

ive tried all of that idk whats wrong. cus i was in the game earlier today and then i restarted my pc and booted the game back up and then this happend

candid marlin
#

@sleek shadow yeah it worked for 2 games in a row then it started crashing again

solid silo
#

ive been having crashing peoples every single game

#

problems*

stark orbit
#

Yeah every time I go to load in my game crashes

solid silo
#

id be on the plane for 3-5 seconds then crash

#

but after rejoining everythign is fine

willow iris
#

Anyone else experiencing mass lag on EU servers? near unplayable for me

grave hornet
#

what do i do about this?

#

my screen is like all yellow and white wtf

surreal patrol
#

you using reshade?

grave hornet
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no

summer grove
#

where to report bugs for testserver?

soft saddle
#

@grave hornet - I am getting the exact same thing with reshade enabled.

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Turn reshade off and it is fine.

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Not sure what is causing iut.,

coarse junco
outer inlet
soft saddle
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@stuck sun I see you have been getting the same issue on test with Reshade and the bright yellow screen.

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You found a way to fix it without deleting reshade?

stuck sun
#

@soft saddle I don't really have an issue with reshade only the brightness. I tried removing reshade and it didn't help.

stark orbit
#

Hi - as i'm loading into a lobby my game keeps crashing... I can hear the sounds and then the game crashes out and I get given the submit a bug report page.. Failed 7 times, got into 1 game... Any ideas? Tried restarting my pc, reinstalling the games

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Been trying for ages lol

hard pecan
#

Need help, game capped a 62FPS exactly and ive got VSYNC off and a 144hz monitor, ive tried turning it on to no avail

pastel meteor
#

test servers fucking crash

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whenever i join a game

candid marlin
#

@pastel meteor you're not alone, a lot of people are having the same issue

misty orchid
#

can they fix my game crashing when i find a game

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in test srvers

hybrid kiln
#

Does anyone know if there is a fix on my game crashing on start up>

desert terrace
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verify files

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try that @hybrid kiln

hybrid kiln
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Done that 8 times

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Still crashes on startup

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Correction, I when I load into a game it crashes after I do that.

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Then after my games crashes whilst loading into a game, it crashed on startup.

viral monolith
#

keep getting this everytime i startup

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not everytime actually like every other time

hybrid kiln
#

Same for me aswell

pastel meteor
#

Hey PUBG staff

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want to fix this crashing so people can actually play on test servers

flint spindle
#

Has this happened to anyone?

candid marlin
#

yeah

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also client crashes while loading the game

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and devs are sleeping

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nobody showed little interest about the issues we're having

crude silo
#

my game just crashes whenever i try to load in a match. just the black screen with the pubg logo then crash

tawny hull
#

hey guys, is there any way to play the test server with stretched resolution?

viral monolith
#

So there is a specific type of crashing that crashes my whole pc

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Not only the game

main crow
#

the option to play solo isnt showing up?

#

shit

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figured it out

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i was in a team from the last time i played

viral monolith
#

yo

viral monolith
#

I want to report @steel yew for joining lobbies and just screaming and playing music and even though I asked him to stop he didn't

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where do I report for that ?

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and that was in the squad rooms ingame

rare tide
#

yo

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i just got crossfire support and my performance on my 7990 is worse

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why is this game unplayable on the lowest of settings

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and now with xfire the screen wont stop tearing

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there is no way my card shouldnt be able to handlethis

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somebody please help

rare tide
#

By support i mean amd came out with a profile for it and now both cards in my 7990 are working instead of just 1

final lynx
#

Hey anyone here? what does it mean when it says "an error occurred" when I try to register on test server? Has anyone seen how to resolve this?

summer river
#

Something is odd here...

radiant mesa
#

hello, is there any fix for crashing?

devout pine
#

Yeh im with @radiant mesa is there any fix for the crashing?

carmine fiber
viral monolith
#

whenever it crashes it says "bad_module_info" has crashed

#

i had this error not only on the test servers

sleek shadow
#

everyone once in a while my battleEye launcher pops up with this on game launch
07:26:07: Starting BattlEye Service...

07:26:10: Launching game...
07:26:30: Note: File blocks can be ignored if they don't cause problems with the game.
07:26:30: [INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\steamapps\common\PUBG_Test\TslGame\Plugins\ZipUtility\ThirdParty\7zpp\dll\Win64\7z.dll".

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07:30:05: Starting BattlEye Service...

07:30:09: Launching game...
07:30:21: Note: File blocks can be ignored if they don't cause problems with the game.
07:30:21: [INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\steamapps\common\PUBG_Test\Engine\Binaries\ThirdParty\NVIDIA\NVaftermath\Win64\GFSDK_Aftermath_Lib.dll".
07:30:28: [INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\steamapps\common\PUBG_Test\TslGame\Plugins\ZipUtility\ThirdParty\7zpp\dll\Win64\7z.dll".

viral monolith
#

i am trying to get into the game test server

#

but

#

the game starts and then insta closes

silk sand
viral monolith
#

ty bro but i found the fault

#

i did format so i had to open first the main game and after the test server

dusty zinc
#

Game crashing multiple times a day

zealous vortex
#

pls help, i can play solos but when i start joining a dou or squad game the game crashes

#

I CANT EVEN PLAY SOLOS ANYMORE
e

ocean rose
#

#unknown is my name for some reason?

#

wtf

zealous vortex
#

everytime i start joining a game it crashes

broken stump
#

i keep getting apllication error after trying to que ingame on test servesr any way to fix this

wispy zinc
#

Hey, does anyone know how to fix server/client error when trying to que

rough meadow
#

I need help, my game wont show to other players that Im online but my friend can send/reviece invites with others, My revieve box is turned on

#

nvm

flint orbit
#

has anyones fps dropped i've lost more then half my my fps in the past day going from 120-132 to 50-70

#

on live servers

silk sand
#

good thread.

rare tide
#

i just got crossfire support and my performance on my 7990 is worse
why is this game unplayable on the lowest of settings
and now with xfire the screen wont stop tearing
there is no way my card shouldnt be able to handlethis
somebody please help

fresh crescent
#

HELP when ever i boot pubg or the tts my hole pc restarts with no error message or crash log

pc specs are cpu - amd fx 6300 3.5ghz ram - 16gb 1600mhz gpu - gtx 970 stock clock psu - corsair vs550 550 watt

Can anyone help please

viral monolith
#

@hasty snow i need help so what is happening is im trying to play a match on the tset servers but when i try i crash with the seperate window crash can you help me please

#

and i have reinstalled 2 so far and it still crashes

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@weary warren

hasty snow
static dust
#

MY GAME KEEPS CRASHING AND THERES A THING THAT SAYS BAD MODULE INFO ERROR

cosmic coyote
#

@quick chasm

quick chasm
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@cosmic coyote ill give you a link with some troubleshooting for that in a bit

cosmic coyote
#

fixed it

quick chasm
#

awesome

viral monolith
#

What is the diffrence between teh test server and normal. Just downloaded

prime warren
#

anyway to stop the game crashing on test server?

viral monolith
#

Anyone else getting random fps drops on the test server? and i'm also getting a referenced memory error and this happens ether after my game crashes and try to open it again and when I start a match any idea? Also this referenced memory error i don't get on stable

summer river
#

Yeah I get constant crashing

#

happens randomly

heavy goblet
#

can someone help me with gameplay?

viral monolith
harsh sorrel
#

Is there a way to lock FPS?

viral monolith
#

@harsh sorrel Not that I know of, tbh i never seen anyone asking to lock their FPS xD

harsh sorrel
#

@viral monolith reduces the amount of frame drops in the game when locked. I don’t have a good pc so yeah.

low monolith
#

Anyone else getting issues with two rear channels on virtual 7. 1 headsets?

viral monolith
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@low monolith yeah i did, make sure to use 5.1 not 7.1

viral monolith
#

Anyone Know the max distance of the WIn94? Got killed at about 200-250 meaters with one and its seems fishy

barren leaf
jagged pasture
#

Ay so everyone who has been crashiing on the test server i have found a fix!
Start the PUBG Test server then open task manager
Go to the details tab on task manager and find the TSLgame
right click TSLgame and set priorty to realtime
then it should work no problem .-.

barren leaf
#

not for me @jagged pasture

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This is what is happeneing to the real PUBG server and the Test Server for me can you help at all @jagged pasture??

jagged pasture
#

hmmm i have no idea what that is

barren leaf
#

its like glitching the F@#k out

#

i cant even get into the main menu for any of them it just crashes

jagged pasture
#

hmmmm reinstall?

#

but before you do i suggest validating files

barren leaf
#

how do i do that and what is reinstall??

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my friend??

jagged pasture
#

To verify open steam and right click on pung

#

Pubg

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Under one of the tabs it will say verify file integrity and click that

#

If that doesn't help then I can find another fix and if all else fails then you will have to re install pubg

viral monolith
#

i got vaced banned for cheating. but i dont cheat

#

can some one help

toxic nova
#

appeal ban at their website

willow hollow
#

i cant start the game in the test server

#

when i click play

#

it says the games running

#

then stops

#

i checked task manager too

#

and the client never opened

#

even though steam said the game was running

nova lion
#

Can't run it now. Generic service error it says

versed grove
#

Having an issue with no mouse cursor on the test server loading/lobby screen, cannot agree to the eula, I can blindly hit enter and get into a loading screen that says error, reconnect button

nova lion
worthy saddle
#

A whole mess of problems just started occuring

#

Servers busy, person blocked invites, too many logins, disconnects

#

pretty much every error is happening right nwo for me and my friend

devout karma
#

Happens to me and my friend too

vital anchor
#

When are you guys closing the test servers?

misty orchid
#

umm

timber briar
#

how long will the new map stay on the test servers?

misty orchid
#

what should i do i join a game than bang crash

south bear
#

how many hours of test server left?

orchid silo
#

if you're crashing when you join try turning down your view distance

#

24 hours of test server left

#

the new map launches on live on the 20th

#

there are two more test phases

spring pulsar
#

i need help, when i jump out the plane im on the ground and my houses dont load up they look like marshmellows and i cant get a weapon which puts me on a very big dis advantage

hasty beacon
#

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff

TslGame.exe!0x0000000048AC3A4F
TslGame.exe!0x0000000048AB0D9B
TslGame.exe!0x0000000048AF5B4D
TslGame.exe!0x0000000048AE9F7A
TslGame.exe!0x000000004757E1D7
TslGame.exe!0x0000000047576D73
TslGame.exe!0x00000000489C8CED
TslGame.exe!0x0000000048EFC463
TslGame.exe!0x0000000048EFDC0D
TslGame.exe!0x0000000047B2209A
TslGame.exe!0x0000000047B2218D
TslGame.exe!0x0000000047B2C25E
TslGame.exe!0x0000000048F027B1
TslGame.exe!0x0000000048F03297
TslGame.exe!0x0000000048CA25D5
TslGame.exe!0x0000000048BE0DC3
TslGame.exe!0x00000000474B96CF
TslGame.exe!0x00000000474B29CC
TslGame.exe!0x00000000474B2A2A
TslGame.exe!0x00000000474B9EFB
TslGame.exe!0x0000000049D919D7
KERNEL32.DLL!0x00000000635A1FE4
ntdll.dll!0x000000006494EF91
ntdll.dll!0x000000006494EF91

#

ok