#🤝│community-troubleshooting

1 messages · Page 35 of 1

lament sentinel
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2nd game in a row

pearl mason
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Hi all, where can I find the role registration channel? I cannot see it

quiet grove
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good question

flint spindle
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I believe it was removed

pearl mason
#

ah, how does one register for the content creator then? 😛

flint spindle
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Can't as of right now. Maybe when the game releases in early access.

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You can ask here I guess and sometimes mods will come and will give the role

pearl mason
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@MODERATOR Can I get the content creator role please? I am a streamer on Twitch

untold badger
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@pearl mason As of right now you can't. If that changes in the future the team/admins will make it known 😃

heady tulip
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Would anyone know why my game keeps freezing up?

quiet grove
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for long is it freezing for? @heady tulip Is it incrimental or every time you do a certain movmement or thing?

heady tulip
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It freezes to a point where I have to restart for it to fix.

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No certain movements. One time it happened running into a building. One time while shooting

quiet grove
cold robin
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Hello, the early access keys have received them when by email those who have pre-order

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?

dapper thunder
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Logiquement, le 22 pour la clé via mail (soit 1 jour avant la sortie offi. de l'early access). PS : ça veut rien dire ce que tu as écris en anglais 😄

cold robin
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google trad mdr

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de la merde

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je savais pas comment le dire

dapper thunder
#

j'ai bien compris 😛

cold robin
#

merci pour l'info

tranquil tree
#

@dapper thunder @cold robin Only english here please 😮 Or speak in #282679450837975042 🇫🇷 pqBlind

dapper thunder
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Yep sorry 😉

weary warren
#

@fleet atlas Were you using OBS Classic or Studio?

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Were you using game capture, monitor capture or window capture?

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I'm just asking because I ran a two monitor setup, with OBS studio, using game capture, and I didn't have any issues with resolution, window blacking out, or anything like that.

fleet atlas
#

I use OBS Classic and game cature

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but yeah I will just play now. I'm tired of trying to fix it lul XD

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Thanks for the help anyway 😛

weary warren
#

I would recommend moving over to OBS Studio at some point

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OBS classic was great but the benefits of using studio are massive

solar lion
finite panther
#

Any informations on how deluxe edition owner can claim their skins?

tranquil tree
#

@finite panther Maybe include in the Deluxe code

patent rune
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Yeah I think it'll be included, all should be relieved soon, most likely tomorrow.

weary night
#

The game will it go out on ps4 and xbox one? and when ?

boreal ivy
#

PU "Once the game is done we might look into console versions" - During Dropped Frames Q&A

weary night
#

thx

boreal ivy
#

That's not the quote word to word - would have to check the VOD

patent rune
#

Yeah I would expect console talk after EA is over.

tranquil tree
#

will i have to download the game and uninstall beta ?

patent rune
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@tranquil tree I believe so.

tranquil tree
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because i dont want to do it for nothing xD

wide osprey
#

Does anyone know when the alpha tester keys are gonna be sent out?

coarse junco
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you mean the keys for early access?

lethal temple
#

everyone should have the keys at the same time

coarse junco
#

i think they get sent out with the preorder keys

carmine junco
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alpha test was in november 😄

lethal temple
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well some alpha testers got the game for free, so he might be asking for that

coarse junco
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^

carmine junco
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btw can anyone add me to Alpha tester role? 😄

coarse junco
#

i don't think so

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the alpha group got handled out before the beta

carmine junco
#

I was in alpha 😛

coarse junco
#

were you invited via email?

carmine junco
#

always got matched with DnBoom

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can't remember

snow heron
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Will we keep the roles after the game has been released or will everyone become regular users?

coarse junco
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i think we can keep it

snow heron
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Fun little thing for posterity hehe

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Oh by the way, if we missed out on getting the game for free as alpha testers, will there still be something unique for us in game, or has that passed as well?

coarse junco
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i don't know what will be in game for the testers and how they handle that

snow heron
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Okay thanks, will just have to wait and see 😃

coarse junco
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they didn't say anything bout that

elfin magnet
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i dont understand how my game is so blurry than streamers 😄

coarse junco
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set the resolution scale to 100

elfin magnet
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it is

wide osprey
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Yeah i was a pre-alpha tester so i was asking about those keys. I assume it will probably be with the preorder ones

dire hamlet
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Im in the same boat, I'm not going to worry too much until the game comes out and i dont have a key 😛

void temple
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@elfin magnet should try Anti Aliasing on Very Low as they use FXAA which is known for making things blurry especially while moving

true bronze
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do we know if the codes for the people who pre ordered will be sent out before the release? would suck if i couldent get my key while people can just buy it

weary warren
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Yes, they will be

copper sorrel
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is it posible to buy a key and download the game little faster ?

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or get a key to allow me download the game ?

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and how to be a content creator im twitch partner

weary warren
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@copper sorrel There are no more pre-orders available. Registration for the content creator role is closed.

quiet grove
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Marty, there will be further information in the email to come with your code!

coarse junco
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there is no email if he didn't preorder. He can buy the game on Early Access on steam once it's released

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afaik there is no preload

lament sentinel
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@silver dove there was a form to fill out to recieve a key however if you didnt fill it out this was stated

vestal ridge
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Hey @lament sentinel - I'm one of @silver dove mates that didn't fill out that form -_- for what it's worth I did fill out the first few alpha surveys - Do I have any hope? 😦

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This is what I get for not using discord and relying on the e-mails sent out 😦

lament sentinel
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i can't say 100% but according to what Sammie said it is possible to get a key

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at least when that was posted anyway

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once the game comes out you can try PMing the higher ups and see what they say

coarse junco
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pm sammie once EA started

lament sentinel
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^

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they know more than me im just restating info i saw

vestal ridge
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Okay I will, thanks - Fingers crossed!

cyan robin
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any streamers that could advise me on push to talk keys?

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is the usual thing to have your stream mic always on, then use push to talk with your friends so you can talk to your stream separately?

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and if so, what button do you use for PTT that isn't awkward as hell

pale plover
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@here Alpha testers that have not submitted the forum for the free game. Pls ping me.

modern mural
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Alpha testers get a free game?

brittle cedar
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damn i wish i was an alpha tester 😢

unique ermine
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yo high im some dood that wasnt in there im down for free game doe >.>

jolly cypress
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?

vernal jungle
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all the thirsty bitches comin out

real dove
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how do you ping?

viral monolith
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beta should get free game i am poor man

unique ermine
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lul i already preordered sawwwwwun

modern mural
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I played in the alpha but wasn't part of the discord back then.

neon eagle
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ping @pale plover how i'm kinda new on discord but i tested alpha

rapid tendon
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Here we gooo

civic bear
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i wasw alpha tester

blissful rain
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-.-

storm yarrow
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lul

digital glen
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@pale plover I filled out the form, but it was on mobile, and I'm not 100% sure it went through, is there anyway for you to look it up?

unique ermine
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huehuehuehuehue

viral monolith
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I was in the alpha how do i ping????

pale plover
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@here Basically only the ones that have BLUE in their name.

real dove
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@pale plover ping? i missed the form

viral monolith
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🤣

pale plover
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I will only address them

unique ermine
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jokes on you i bought da delux..... wait ... i got fuked xD

vernal plaza
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oh

storm yarrow
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im okay if im signed?

tiny jasper
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@pale plover ping

swift vault
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You have to have the "Tester" role. Testing the alpha by being invited by a friend is not the same.

vernal jungle
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ping = IM, message, whisper, pm

vernal plaza
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what about content creators?

civic bear
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@pale plover alpha testers get a free copy?

pine goblet
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Pretty sure you'll want to message that person directly.

neon eagle
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@here i can share my steam profile aswell i got screenshot via steam from alpha test

eternal rose
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what i have to do to get with my alpha key the game for free ?

limber veldt
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@pale plover !!

idle tinsel
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Was an Alpha tester, wasn't in this server at the time @pale plover Can provide proof if needed.

swift vault
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only INVITED Alpha testers with a blue name have the chance for a free game. Content creators and other roles do not.

modern mural
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@pale plover I have forum posts from back in the alpha. Are they good enough proof or only for those who were in this discord back in alpha?

hollow gull
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was gonna ask about that since it's close to release

storm yarrow
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nice spam tho

grave lantern
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i wish i could be playing right now😫

pale plover
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OK STOP!

pine goblet
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LOL

pale plover
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LISTEN

pine goblet
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Just message her 1-1 on Discord if you have a blue name

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It's not rocket science rofl

pale plover
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ONLY PEOPLE THAT HAVE BLUE IN THEIR NAME

hearty temple
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test

peak urchin
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@pale plover filled in the form. Didnt read anything about forum posts tho. I hope this is enough

drifting path
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Yes!

solid radish
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how can i get a beta key?

dark pebble
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am i blue?

pale plover
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IF YOU HAVE GREEN, DO NOT CONTACT.

vernal jungle
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what part of private message do oyu morons not understand

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holy shit

unique ermine
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yo i got like blue in my name its juss mixed with yellow see >.>

proper python
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😄

fossil jungle
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Sounds awesome that someone gets a free copy, I'm kinda just happy to get into the beta. The game is great, but I'm not entirely sure to buy it because of the moments isn't too smooth yet. I would play it still tho. Dilemma

jovial wraith
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I cant pm

oblique pasture
gaunt sparrow
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I'm color blind someone help me

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j/k

sleek tartan
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ok

neon eagle
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i can't pm how can i contact

drifting path
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Click the name

spiral coyote
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?

grave stone
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swag

silent moss
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@pale plover not sure if u guys have permission to do it but prbl better off making a chat for only tester so its easier to sort this out than ripping your hair out for the next few minutes

tiny jasper
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@pale plover why is mine green i can link when i got the game via steam

limber veldt
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would 1-1 message if it was possible Hassan

unique ermine
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.> so like green has blu in it doe...

grave lantern
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😩

kind socket
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or make the tester role be abled to @ at

shut wigeon
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It isn't allowing PM to her

jovial wraith
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I filled in the form but I never recieved a copy. I played in the alpha and streamed the game.

tiny jasper
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same here Ewan

smoky forge
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Im colour blind how do i tell if i have a blue name /s

dusky bronze
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@pale plover Tried to pm you but didn´t work

solid radish
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how do i get a beta key guys??

vernal jungle
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pm works fine

unique ermine
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^ lol

gaunt sparrow
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get back under the bridge nadchad

dark pebble
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@tiny jasper your purple

unique ermine
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yo dis where i can git beta keys

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xD

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@solid radish mah man

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loooool

limber veldt
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@jovial wraith where#s the form at? I'm blind

jovial wraith
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It was a while ago

limber veldt
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must've missed it

viral monolith
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i am the color ^^

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dang 😦

bright nexus
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Test

viral monolith
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^nope

wise island
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what is going on?

storm yarrow
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so if im signed on forum im okay?

grave lantern
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how do i become a tester?

jovial wraith
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Click his name, he is a blue tester, but the content creater overrides the blue

tiny jasper
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@pale plover i have no diea whats going on. Been testing since alpha even want me to link a screen of when installed it on steam and in game screen

unique ermine
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nah see

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blue and yellow is green savvy

bright nexus
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@jovial wraith Oh sweet thanks

neon eagle
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hmm

eternal rose
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i´m played the game since the alpha release last year , why i´m not blue and do not get the game for free ? @pale plover

limber veldt
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So what exactly are we expected to do? Because we can't contact @pale plover - we can only mention.

swift vault
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Being sarcastic does not help and doesn't work well for trying to get things done

unique ermine
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obviously we all deserve free games

oak hinge
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Purple > blue

proper python
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@pale plover

spiral coyote
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lol that escalated... not so quickly...

fossil jungle
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How can you only mention her? I had no problem PM her, but my message is not that relevant 😃

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I guess?

vernal jungle
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you guys act like my end users at work, this is why i drink

drifting path
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Yeah I had no issue with a PM as well...

fossil jungle
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@vernal jungle Whisky or Rum?

oak hinge
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@swift vault I'm purple but I should be orange cuz I'm ginger help

unique ermine
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see i super dont care cuz i already made it rain bux on em

oak hinge
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HELP

unique ermine
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but we all deserve free games doe

vernal jungle
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@fossil jungle captian and dr pepper is my shit

neon eagle
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@pale plover i don't have blue on my name but i'm invited to join alpha test and i still have alpha invite mail

fossil jungle
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@vernal jungle you mix it up? 😦

swift vault
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Please do not chat here unless you need help with something.

unique ermine
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.> i need help gittin free shit fella

dark pebble
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@viral monolith im still confused

sleek tartan
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me to^^

swift vault
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If you are trying to freeload off these developers, it won't happen. They deserve every $ for the work they have done. They didn't HAVE to even give Alpha testers a game, but they are giving back to the community.

unique ermine
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son i bought da delux i want another copy doe savvy

swift vault
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As for the free games, only BLUE names with the "tester" role, have the opportunity to get one.

spiral coyote
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@swift vault Some Green names have blue tester role FYI.

idle tinsel
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@swift vault I'm honestly just curious. If we did test in the Alpha and do not have a blue name are we still qualified. It's fine if not but that's what I'm curious about.

swift vault
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I am aware, which is why I put "tester" role in there, so as not to confuse with people who have the tester 2017 role

neon eagle
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how did they got blue on their names and i don't i tested this game on alpha and beta bot never asked to me when i tested @pale plover

swift vault
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@idle tinsel You had to be invited to be an alpha tester, and be a member of the discord during Alpha. Being given a key by a friend during alpha is not the same.

pale plover
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@here Let me be more clear. ONLY CONTACT ME IF YOU HAVE " "TESTER" NOT "TESTER 2017". NO I DO NOT HAVE ANSWERS IF YOU HAVEN'T RECEIVED ANYTHING. ONLY PEOPLE THAT HAVE MISSED THE INITIAL SIGN UP I WILL REPLY TO.

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@neon eagle Because you weren't invited to Discord by Alpha.

viral monolith
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get rekt all

unique ermine
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whoa whoa clamite friendo

crisp sail
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O.o

#

caps

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scaary

pale plover
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I'm not mad

viral monolith
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hold me

swift vault
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Well if you all listened to her first post, she wouldn't have had to repeat

viral monolith
#

i scared

swift vault
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I also wouldn't test her patience currently.

pale plover
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Some people only liek to read when you shout

unique ermine
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listenin is fer people wif out keys savvy

viral monolith
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^smart guy

pale plover
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So I shouted.

fickle jackal
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XD

unique ermine
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i didn't hear anythin tho since it was text

crude scaffold
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hahA

swift vault
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If you do not have "tester" as a role, please do not continue asking about games, and leave the chat alone.

neon eagle
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i got mail to test "Alpha" but not discord ok

lean wing
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Is there a way to check if we filled it out? Honestly don't remember if I did @pale plover @swift vault

limber veldt
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can we stop spamming the help chat unless people actually need help?

pale plover
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Hey @viral monolith. Goodbye.

unique ermine
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but we DO need help gittin free games doe

fossil jungle
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@eternal lake I can't seem to DM you? I have a relevant question, but not to this tester-madness

limber veldt
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@unique ermine bye.

bright nexus
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If we filled out the first form should we have recieved a key by now?

unique ermine
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k

rocky sorrel
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how am i a testere 2017 ? i was in all the alphas 😄

unique ermine
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bye :3

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thx fer the delux key drop doe

viral monolith
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rekt

swift vault
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We have no information as to when game copies will be emailed out. My guess is either tomorrow night sometime, or March 23

unique ermine
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last one git fuked me!

boreal ivy
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Guys. Please go to #207019048607678464 if you have nothing to contribute and really want to discuss about this

proper python
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oh ty was about to ask that @swift vault

bright nexus
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@swift vault Alright thanks

quiet grove
tiny jasper
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i was in discord alpha i left

swift vault
valid swallow
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@neon eagle The email states a welcome messages, discord, then the game key for Pre-Alpha. 😦 if you didn't get it when you were invited i'm not sure what happened I got the Discord link in every email.

white shore
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do we have an ETA on when codes for EA will be sent out? @swift vault

lean wing
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Is there a way to check if we filled it out? Honestly don't remember if I did

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Jimboslice21 - Today at 9:15 PM
We have no information as to when game copies will be emailed out. My guess is either tomorrow night sometime, or March 23 @white shore

grave stone
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I played in alpha one, signed up for the free game from email and im still not blue.

swift vault
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@white shore we do not. My guess is tomorrow night or March 23

grave stone
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makes sense

white shore
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thanks

lean wing
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Is there a way to check if we filled it out? Honestly don't remember if I did @swift vault

fossil jungle
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@pale plover I can not contact any of the admins DM? I have a relevant help-question that I would like to know more about.

swift vault
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I do not know @lean wing sorry.

lean wing
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ok

crude scaffold
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check ur email

swift vault
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If you have a question @fossil jungle ask here

crude scaffold
#

u should have a confirmation

neon eagle
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@valid swallow i can send u mail it has alpha key and comes from Sammie Kang from PUBG team but not discord link so whatever it's not my foult but i'm not gonna pay any $ while other alpha testers gets game free

quiet grove
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what do you need help with @fossil jungle ? Is it something I can assist with?

fossil jungle
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@swift vault I would rather DM, it's not really meant for public IMO.

shut wigeon
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Can anyone who filled out the form confirm that they received a confirmation email after filling it out?

crisp sail
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Ok so question, i see those that are BLue "Testers" are being mentioned of getting the game for free? is there a form? i know way beck in october area of time i filled out something for PUBG. is that the form being talked about ?

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or discounts?

fair sparrow
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Will there be another download for the game or will the closed beta test game replace it?

gilded bramble
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@shut wigeon i filled out the form and i didnt get confirmation email, im like pretty sure they didnt sent any coz any of my friend didnt get it either

swift vault
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There was a form I think beginning of the beta in discord that Alpha testers that were invited was requested to fill out.

crisp sail
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ok

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hmmmm

boreal wedge
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i dont think its been sent yet

shut wigeon
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Thanks @gilded bramble

quiet grove
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Hey @fair sparrow, I would delete the beta and re-download a fresh install. It always minimized issues

fair sparrow
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Ok thanks

pale plover
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@shut wigeon The keys have not been sent out yet so it's normal you haven't received an e-mail yet.

shut wigeon
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@pale plover I meant an email confirmation from filling out the form

pale plover
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There's none

copper sorrel
#

so how it work all twitch partner get a key ?

pale plover
#

Just the splash screen after you filled out

night current
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Kewl thanks @pale plover

crisp sail
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@pale plover this form that was for testers to fill out if there was one, cant remember. do you happen to have a date on that?

tiny jasper
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13 Nov, 2016 PLAYERUNKNOWN'S BATTLEGROUNDS for Alpha Testing Retail @pale plover thats the dates show on steam

swift vault
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@copper sorrel read pinned message

oak flax
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@copper sorrel yeah poor twitch partners cant manage to pay 30% for teh game

night current
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@copper sorrel no

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That I know of anyways

hard pewter
#

Reading scroll back makes me think we got some colour blind mfers up in here hahaha

pale plover
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@crisp sail It was a long while ago. Did you not fill it?

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@hard pewter Don't worry. I'm not 😉

hard pewter
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@pale plover haha nope. Yer not.

crisp sail
#

@pale plover thats the thing it was a long tiem ago i dont know pubgrip

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sadface

copper sorrel
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how do i get conent creator i was in hospital and sleep all the event didnt even have a chance to try this game ?

distant barn
#

This game comes out on the 23rd rigjt

tiny jasper
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ahh who cars anyway gl to all those who got it 😃 i got my deluxe and 10 spare keys to give away see all in game. Good luck till lthen devs you will need it

swift vault
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role registration is over I believe @copper sorrel if a moderator or admin comes here they might be able to help, but no guarantees.

copper sorrel
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i hope so too 😃

rocky sorrel
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I dont quite get why ive been in this discord since the start and the alphas but im 2017 ? idk

neon eagle
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@rocky sorrel yeah i got same problem and i invited for alpha w/o discord link but i'm in 2017 tester somehow

rocky sorrel
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yea idk heh

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not a big problem but feel robbed hahah

crisp sail
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this is just me thinking, but if you were here before 2017 but didnt do an actual test or fill out 1 of the questionaires they sent for feedback then it could be why. just me thinking

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¯_(ツ)_/¯

pale plover
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Not everyone got invited to Discord with Alpha even though they tested in Alpha. Some players have then been invited by Beta, that's why they don't have the original "Tester" tag.

storm yarrow
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so i pinged u and gave u info, am i okay?

digital glen
#

Racking my brain to remember if I seen the splash screen or not...🤔

royal copper
#

You and me both

tender badge
#

I need to be able to play your game and the 23rd cant come soon enough what help do you offer?

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it's really just a joking question, Although I am eager to play.

unique ermine
#

is there like a tredmil i can run on that will speed this shabang up or wut

quiet grove
heady tulip
#

I was in the alpha but I didn't know of the discord or anything.

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oh well. 😄 still buying the game

grand pebble
#

o/

west urchin
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o/

neon eagle
real dove
#

So are we supposed to get a link? I mentioned Slyvinlisha and missed the link previously.

untold badger
#

Just hold tight. I'm sure the mods/team will update on any information soon regarding the game etc 😃

inner timber
#

link for what?

twin nebula
#

@pale plover
there is smth wrong with roles, im here since 2016.31.08. and im tester 2017 aswell.
ok, meybe cuz I made new account and got Discord Nitro, then came back on this server.
@here

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found e-mail

pale plover
#

The Alpha e-mail did not invite everyone.

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As I previously stated.

twin nebula
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there is link to discord.

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in email

cerulean peak
#

@pale plover @here i did not see the forum for the free game

dark pebble
#

anyone know if the game will be available for purchase on thursday?

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i had the beta and was too late on buying the pre order sandmanRIP

coral crest
#

yes,you can buy the game when it releases

dark pebble
#

thank alot man

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was worried a little bit

wide osprey
#

@cerulean peak the free game was for pre-alpha testers I believe

weary night
#

Should we uninstall the closed beta or can we keep it to go faster for early downloading

dire hamlet
#

The offer for the free game is gone, stop asking.(Unless mods want to re-open it) It was only open to those who were alpha testers for wave one and two iirc. (I was wave 2) There was a form in #📯│general-announcements before the discord opened to the beta players and if you didnt fill it out gg

#

The form was linked on 17/02/2017 and was open for 4 days

fringe socket
#

Hi, will the game be available for Turkish players to buy on steam tonorrow? we still cannot see the steam page

wide osprey
#

@dire hamlet I was asking when we get it Not if it's available LUL

full condor
fringe socket
#

i cannot tell right now i am not home

#

but at home from steam no

#

me and other Turkish players

#

i tested again less than 1 hour ago

#

is there.a chance of it being fixed in an hour perhaps

full condor
#

not sure if it's a steam issue or not. i'll see if i can find anything...

#

okey, it's a known issue and they are working on resolving that.

weary warren
#

@tender ridge Please do not @ the CT, ask your question here and someone will be here to help you.

tender ridge
#

its of specific type, trust me i know 😃

#

only the community team can answer it

#

but i can not private message them obviously

#

so if you delete it i have no idea if they can see it

weary warren
#

PM me your question and I will relay it.

tender ridge
#

roger

weary warren
#

👍

fleet atlas
#

Hey

#

I just got my Game Key via Email. Can't I predownload it now?

weary warren
#

There is no pre-download, unfortunately

fleet atlas
#

I see

#

thank you

#

Glad I have a good connection lul

weary warren
#

Me too

#

Should take <10 minutes for me

fleet atlas
#

So we can uninstall the beta version of the game right?

#

I read somewhere they have different game ids on steam

weary warren
#

Yeah, it's a differen't steamID

#

Bingo!

fleet atlas
#

alight

#

thank you as always 😛

weary warren
#

You're welcome 😃

dire hamlet
#

😦 Still waiting for them alpha player keys

weary warren
#

Korea isn't at work yet

#

Soon™

pale plover
wide osprey
#

@weary warren so alpha keys should be coming soon ™

weary warren
#

Correct, soon™

dire hamlet
#

Valvetime confirmed

weary warren
#

You should get them when the announcement for Half-Life 3 comes out.

gleaming vector
#

and at the same time as the Season 3 finals tournament for A3BR

dire hamlet
viscid oar
#

Hi, I forgot to fill in the alpha "reward" tester form, am I still eligible to get the game?

gleaming vector
#

You'll need to get with Sammie on that one, there's a chance she might be able to work something out.

viscid oar
#

Which one of the mods is he or she?

gleaming vector
#

Sammie is THE mod... (PoopieQueen)
I won't tag her since she is probably asleep right now. But you'll see her up there under "Community Team" when she's online.

viscid oar
#

Alright thank you I will check here then later tonight. 😄

void temple
#

Will alpha testers receive a key pre-EA or there hasnt been decided yet ?

#

Just wanna make sure I can play tomorrow with every1 else ;3

wide osprey
#

I hope it's pre-EA so I can play on release

#

Wonder what version we will get

#

Probably standard

void temple
#

I aint no freeloader, I'll probably buy copies for my other steam accs ;3

pale plover
#

@void temple If you had filled in the form Sammie gave couple months ago then yes you will. IF not, I'm sorry but you will need to purchase the game

void temple
#

Yep have completed the form cheers @pale plover

pale plover
#

@void temple Then you should receive an e-mail. I know they have already started sending out the keys 😉

void temple
#

Ayyyy

wide osprey
cyan robin
#

@pale plover still no email here. sammie told me i'm on the list.

pastel plaza
#

its probably being rolled out in waves

night current
#

@cyan robin I think it's over the course of the entire day. I haven't gotten mine either. Still waiting.

pale plover
#

@cyan robin I haven't gotten my e-mail either. They are slowly rolling them out. Just be patient 😉

cyan robin
#

Great, will do

twin nebula
#

Hmm, there should be millions of keys then, I got my e-mail 12 hrs ago.

wide osprey
#

@pale plover can I confirm I'm on the list? (I should be I filled it in)

dire hamlet
#

I'm just going to wait until tomorrow to complain that i dont have my key 😃

patent rune
#

In the preorder email- it says to redeem skins I have to go to the rewards menu. Rewards menu is in game menu? Correct?

viral monolith
#

i buy 2 verisons of the pre order and only get one email with one code...need some help here

gritty aspen
#

i want to buy a pre order key is that closed?

wide osprey
#

Yeah

boreal ivy
#

Preorders sold out weeks ago

#

You can buy an early access copy on the 23rd, once it's out 😃

brittle vapor
#

Hey, my buddies are asking if we will have a preload ?

cerulean peak
#

@wide osprey i was in the pre alpha even have footage to prove it yet i think that is still under nda

wide osprey
#

@brittle vapor you can't preload

#

@cerulean peak it's too late to get if you didn't fill in the form like a month ago apparently

cerulean peak
#

@wide osprey Oh well i still buy the game these devs derserve it

pale plover
#

@wide osprey I do not have access to the list I'm sorry. If you had filled out the form when it was available, you will most likely receive an e-mail later in the day.

wide osprey
#

Ok ty

cerulean peak
#

I will say however in discord it says i am playing battlegrounds were as for many others they were playing battlegrounds_cbt

wide osprey
#

That's random

#

Doesn't mean anything I don't believe

cerulean peak
#

Does anyone know when we can post the pre-alpha footage?

wide osprey
#

I'm pretty sure the nda has been lifted not 100% sure though

wicked spire
#

I really need help, i've got my deluxe edition key but i activated it on a wrong steam can anyone please help me ? im desperate 😦

high breach
#

That would be a steam issue

dire hamlet
#

you're fucked

#

steam wont transfer the licence

wicked spire
#

Damm

weary warren
#

Yeah, unfortunately there's not much that can be done about that.

wicked spire
#

omfg

#

i'm so fucking dumb

#

wtf am i gonna do ?

wide osprey
#

use that steam

wicked spire
#

but it's not my steam

wide osprey
#

well unfortunately nothing can be done

#

at all

wicked spire
#

A question then

#

if i get the game

#

on my steam

#

when the early access releases

#

and activate the key for the skins

#

it will be on my account ?

wide osprey
#

i would assume so

wicked spire
#

well at least i didn't fuckd everything

delicate marten
#

everyone got a key but i dont get it 😦 and i was preordered like in first wave

pastel plaza
#

not everyone got a key yet

dire hamlet
#

Alpha people still dont have keys. Wait until tomorrow to complain, its not like you're missing a pre-load because there isnt one

delicate marten
#

im not alpha people

#

i submit a ticket like is said on forum PUBG

pale plover
#

@delicate marten Someone on the forums mentioned that Xsolla is looking into the issues with keys and you should get them by tomorrow but I would still contact just to make sure.

delicate marten
#

thank you i will

dry narwhal
#

( people tend to not appreciate when you remove their messages without any given reason )

#

( i may tolerate it on the forums because i have no choice, but )

pale plover
#

Because you are giving false information.

wide osprey
#

^

dry narwhal
#

then tell me?

#

it's pretty rude to just up and delete

wide osprey
#

not really lol

pale plover
#

I'm sorry I do not have time to give an explanation for every action I take.

#

I'm dealing with Discord, answering people, forums, Alpha testers and the list goes on.

dry narwhal
#

right, ok

#

sorry i guess i just felt jaded there

pale plover
#

Nothing we do is personal so don't take it personal 😉

#

We just want to inform the people right way

dry narwhal
#

yeah

#

i'm still a little salty from the beta and forums

wide osprey
#

from the beta?

dry narwhal
#

mhmm

#

also, am i allowed to report myself :^)

shut wigeon
#

Are they rolling out keys all today?

pale plover
#

Some people started getting them already yes.

shut wigeon
#

That's awesome

fossil sundial
#

i bet keys are comming in waves i got mine like 12 hours ago

coarse junco
#

^

#

Preorder keys should be done by the on of this day

#

Don't know about the alpha keys, they might get out later

weary night
#

Can we download the game from 00:01 on March 23?

dry narwhal
#

IIRC not until 4 PM UTC

weary night
#

IIRC ?

dire hamlet
#

if i recall correctly

#

basically hes guessing

dry narwhal
#

well no, if you start the beta now you get a screen saying some information and i recall 4 PM being there, but i don't know if that#s right

wide osprey
#

its 2pm utc

dry narwhal
#

ah ok

#

wait no

#

4

#

surely?

wide osprey
#

it says 19 for me

dry narwhal
#

well yeah, it's nearly the next hour

wide osprey
#

mine said 21 hours at 5:30pm ish

#

so its between 2-3pm utc

dry narwhal
#

(19.41 + ~20) - 24.00 = ~15.41 = ~16.00

boreal ivy
#

16/5.333 = 3 = Half Life 3 confirmed

wide osprey
digital glen
#

So, I've uninstalled PUBG Beta from my Steam Library. I also wanted to delete it from my account permanently to avoid any issue with installing the new (key) game and having files corrupt etc etc. Problem is the Steam Support site only recognizes the Early Access version that's obviously not out yet and keeps telling me the beta is not in my inventory. My OCD is not liking this lol...any help/solutions?

wide osprey
#

deal with it

#

is a good solution

#

or make a support ticket

digital glen
#

Really? that's your answer?

wide osprey
#

but the support ticket may take ages

coarse junco
#

there are no problems with the new key, its a seperate game

digital glen
#

Thank you @coarse junco I appreciate it.

coarse junco
#

it's like installing counterStrike: Source and CounterStrike: Global Offensive

digital glen
#

Yep, just making sure everything was ready to go. Thanks again for your response.

coarse junco
#

you can uninstall the beta just to be sure

digital glen
#

Yep, I did that, I thought removing it completely from my Steam Library would be an extra step. No worries.

quaint moat
#

So should alpha testers who are getting a key for the full game contact h.xsolla.com if they haven't gotten the key yet or is that just for people who pre ordered and the alpha testers may not get there key till tommorow?

wide osprey
#

only for pre orders

quaint moat
#

Ok thanks

coarse junco
#

xsolla is only for preorders

#

the alpha tester keys didn't get sent out yet as far as i know

quaint moat
#

Yeah just making sure.

flint spindle
digital glen
#

Thank you for that. That's exactly what I was trying to do. I've done that in the past for a few games and worked straight away. Just says the beta isn't in my inventory so it can't remove it.

flint spindle
#

So no way to remove it from the library?

digital glen
#

Correct. I can delete/uninstall the local files (beta) but not permanently remove it from my Library/inventory

flint spindle
#

That's annoying. I'll try figuring out a way soon but good to know this doesn't work for some reason

digital glen
#

You have to manually search for the game as it doesn't appear on the "recent products" list under "Which product are you having trouble with?" as soon as you start typing the name, it shows Playerunknown's Battleground, but it's not the beta, it's the actual game that's releasing tomo

flint spindle
#

Do you need help majestic?

#

Alright

fast coyote
#

the ppl from the first alpha with nda fulfilled a form to get a copy of BG as far as i remember... so will this include the early access or will it be the "1.0" Release?

weary warren
#

Uh... @digital glen that's the proper game

#

You don't want to get rid of it

digital glen
#

That's what it says when I search for it...the beta doesn't come up

weary warren
#

That's the name of the beta

digital glen
#

Correct, the beta is not listing when I search for it to remove it permanently, just the "real game"

#

You can't purchase the game yet, so it couldn't be in my inventory

lean wing
#

Us alpha testers haven't been sent our keys yet correct?

coarse junco
#

yes

lean wing
#

Ok, I figured it was only the preorder keys that had been sent out so far

#

Thanks

coarse junco
#

^

#

there is no time for the alpha keys

wide osprey
#

i got told 5-6 hours about an hour ago

forest axle
#

When are pre alpha testers getting their game keys?

pastel plaza
#

@coarse junco "no time for alpha keys" what does that mean? no time today? no time to send them before release?

coarse junco
#

there was no time announced when the keys for the alpha players will be sent out

pastel plaza
#

... hm

#

ok

#

maybe ill just buy the game

forest axle
#

@coarse junco will we get the game before release?

coarse junco
#

i don't know

dark pebble
#

anyone know what time it will be available for purchase?

weak ginkgo
#

4pm cet i think

dark pebble
#

4pm? damn thats like 15 hours

#

figured itd be 12am pst

#

damn thanks @weak ginkgo

forest axle
#

@dark pebble 8am pst that is btw

dark pebble
#

yea so it 10 central thanks man

noble maple
#

why cant I remove PUBG beta from steam

#

it finds all games but not that

quiet grove
#

Hey @noble maple can you right click -> uninstall on the steam Library menu?

noble maple
#

yeah but I mean from the whole list

#

from help -> support etc

#

its not there

quiet grove
#

? if you hover your mouse over the game name. in the left hand window under the Library Section -> right click that -> Uninstall

noble maple
#

this

quiet grove
#

Interesting, let me look into it. I've never actually taken a game off my list, I just filter for what I have installed @noble maple

noble maple
#

its not end of the world but its weird its not there

#

I can try other games and betas etc and it finds them

viral monolith
#

Got my Alpha key thanks to sammie, when do preloads start?

lone spruce
#

When the game launches later, there is no preload atm.

viral monolith
#

Gotcha

vernal axle
#

will i be able to use beta files to save downloading a few gb?

tranquil tree
#

@vernal axle I dont think but if you can I think its not à good idea its better to do à clean fresh install

peak ice
#

I was invited to the very first Alpha (as you can see my role in discord is "tester") but I haven't got my key yet. My friend, who was also invited to the Alpha, got the key earlier today.

quick heath
#

I can confirm that I got it this morning

shell ledge
#

Pre-alphaer here, same, already have it

peak ice
#

Thanks for the info guys! Hope someone can help me from the community team.

inner apex
#

Did you register for the new key?

shell ledge
#

^

#

I forgot we had to do that

inner apex
#

Otherwise he's in my boat ^^

peak ice
#

Actually no I didn't do that application which was available only for few days. I missed that opportunity. But there was an announcement which said something like this: "if you miss this opportunity you need to contact the community team in the future". So, I contacted the community team and they told me to send an email to them which involves my info I used for the Alpha application so they can verify my info. I sent the email but never got a response neither the key.

inner apex
#

Guess we're both playing the waiting game then

peak ice
#

Guess so. Lets hope we get our keys today!

viral monolith
#

Same^^ 😦

snow heron
#

@peak ice Ah, we were told here a couple of nights ago to ping one of the admins if we missed the survey. I was too late and was told I had missed the opportunity, I never saw anything about contacting a community team.

#

Funnily enough I was told it was "a last hurrah" before they sent the keys, but apparently the keys haven't been sent, so..

#

¯_(ツ)_/¯

cyan robin
#

i got my alpha key so they are sending them out

#

check your promotions tab if you're using gmail

hoary spade
#

i hope i get my key not so late

peak ice
#

@snow heron That is weird because I just read the announcement they released on 17.02.2017 about the Alpha application for full game release. You can find it yourself from the announcements. It says "for those of you who miss this opportunity, please reach out the the community team in the future". After that there has been no announcements regarding this.

inner apex
#

I'd probably would've been smoother if they'd just used the original alpha mailing list.

#

But hey, free stuff, can't complain anyhow

snow heron
#

@peak ice I probably just missed it, I went through the history there to late 2016 but there's so much posted there and it's all a kind of hodge podge 😃 I should have used the search function and searched for "miss".

#

@inner apex Yeah, but then every alpha single tester would pretty much be guaranteed a key and that's probably not an entirely insignificant chunk of money 😉

#

Well, potentially lost revenue, not money they directly lose 😛

inner apex
#

Oh I'm sure you could twist it around whichever way would fit ones agenda.

snow heron
#

I'm not here to start an argument, so back on topic: I'll send the community team an email, got nothing to lose on that.

peak ice
#

Is there any admins/community team members who can get us a clarification about this situtation? Are we going to get the key? I really would like to get a clarification today.

inner apex
#

Short of tagging everyone you'll have to be nice in PMs and hope for the best 😛

peak ice
#

Yeahh I guess I have to PM them.

snow heron
#

@peak ice I was told by one of the admins it was too late, but your situation is different because you sent their community team an email. Check with Slyvinlisha, the admin, when they come online since that's the one who handled it a couple of nights ago.

peak ice
#

@snow heron Thanks for the heads up.

coarse junco
#

does anyone know what type the key for the alpha testers is? is it just a regular deluxe/standard key?

peak ice
#

My friend told me he got a deluxe

hoary spade
#

its a bit like christmas ... wait until the gift comes and not the parent nerves XD

lament sentinel
#

i didn't even realize it was a deluxe

halcyon crater
#

Im also one of those that didnt see the announcement and Im here since pre-alpha, so who to contact, does anyone have community teams email?

cyan robin
#

try messaging sammie on twitter but it might be too late

halcyon crater
#

Will do, thanks. If im late, well its my own fault so ^^

inner apex
#

Might want to DM her, she haven't replied to me tagging her at least.

digital glen
#

I think I got a regular key, how to tell?

inner apex
#

Afaik there should be a part of the mail informing you about how to redeem the skins if it's deluxe.

digital glen
#

Ok I got that part, will just have to see, no worries either way, I'm just glad to be a part of this community.

vestal ridge
#

For those that missed out try contacting Slyvinlisha when they're online - I reached out because the last hurrah was 1am in the morning in the UK and I was in bed ready for work the next day 😦 - No promises but fingers crossed

inner apex
#

Ah yes, the timezone ninja.

vestal ridge
#

...just got my key ^_^

#

literally just, haha

peak ice
#

I sent an email 19.3.2017 and haven't received any response/key. 😦

vestal ridge
#

😦 someone in the community team did say about waiting until the game is out to contact an admin as they'd have the keys then

#

can imagine they're all swamped under rn

halcyon crater
#

They are probably swamped by similar requests from us

vestal ridge
#

^^

peak ice
#

Yeah that is true. They are probably very busy right now. I guess I'll just have to wait for few hours.

fast coyote
#

keep calm, the game will be there tomorrow too ^^

pastel plaza
#

The key i got was a standard game. I asked PU if we would get the copy with the pre-order bonus skin and he said thats locked to deluxe. so I think we all should be getting regular copies

misty wind
#

@digital glen save the key. You use it again in game under rewards. It will then give u a crate unlocking the deluxe stuff

#

@pastel plaza ^^

pastel plaza
#

Although if i remember right, in the alpha #1/#2 days some devs said we would get a piece of clothing or something for being the OG 😄 so maybe we'll get some swag one day 😛

hoary spade
#

i get my key 5min ago

#

yeah

pastel plaza
#

@misty wind are you sure about that? thats not the idea i got from pm'ing PU about it

misty wind
#

@pastel plaza u got a key via email right

digital glen
#

We shall all find out in less than 3 hrs :)

misty wind
#

lol there's nothing to find out it's in your email

#

You guys should be good to go

pastel plaza
#

We'll see

misty wind
#

Just don't delete the key after activating

flint spindle
#

If you have the deluxe version, the reward key is the same key as your activation key. If you bought the standard version, you won't get the rewards that are promised in the deluxe.

#

As stated in the pic above

patent rune
#

Hey question maybe an admin or mod can answer! Is the alpha tester key the standard version of the game? Also I bought deluxe and would like to know if it's okay to give away my extra copy, since I was sent the free copy for alpha testing as well?

delicate marten
#

, hours to run and i still didnt my paied key .. nice!

hoary spade
#

is there a picture with the font of Battleground with "#ThisIsBattleRoyal" hmmmm pubgti pubgbr

formal beacon
#

@delicate marten Some people have said it got flagged in junk mail. Make sure to check there.

inner apex
#

Suggestion, if you notice it gets caught in junkmail, mention what mail service you're using!

#

😛

nocturne gorge
#

Check your spam folder too all! I found mine as well

#

Or rather what everyone else said 😛

crisp sail
#

IF you were given the Early access key, (THANK U LOVE U PUBG 😚 ) do we have the option to download preview? or wait until its a go then download

peak ice
#

There is no pre-download

crisp sail
#

alright

hasty snow
#

Hmm I feel there's something I didn't do in order to get a press key. already checked the junk folder and still no key.

lament sentinel
#

press key?

hasty snow
#

you know, a key for the early access

lament sentinel
#

unless you mean a key for streamers/reviewers the only keys are those for testers with a blue name and the preorders

#

i assume you mean one for streamers/reviewers

hasty snow
#

yes, for streamers

lament sentinel
#

got it

vestal ridge
#

@patent rune - The pre-alpha keys are deluxe 😃

pulsar crescent
#

I was wondering the same for creators/streamers

patent rune
#

@vestal ridge thank you!

thin sky
#

so next hour the early access start?

storm yarrow
#

yes

#

but where is my key

vestal ridge
#

@storm yarrow did you fill out the form on the 17th of Feb?

storm yarrow
#

@vestal ridge no but i was talkin with @pale plover and i should be okay

vestal ridge
#

Yeah she helped me out too 😃

storm yarrow
#

#

i didnt even notice the form, so im happy they help people who miss it

vestal ridge
#

Yeah same here - it was a bad time for me so wasn't online much at all - Really happy to be playing though, booked today off for it 😄

storm yarrow
#

haha nice!

#

im moving in 2 days back to my country so will chill and play some 😄

hoary river
#

I was on this discord from day 1. What can I do to receive key to the game?

polar bison
#

Will we be able to buy this game once it comes out on steam today ?

peak ice
#

Yes in 12mins

polar bison
#

okey ,nice

pearl aurora
#

soo apparently i missed some kinda of form i was supposed to fill out for being a content creator for a key? is there anyway to get this resolved by chance?

hasty snow
#

same situation here.

pearl aurora
#

it was mentioned a few weeks ago after the form went out and someone mentioned it but i haven't seen a way to get one. someone told me not to worry as i was already labeled as a tester so i left it go

hasty snow
#

you should have less problems than me as you're tagged as a content creator. I'm not.

pearl aurora
#

don't know 😦

#

may not matter

#

i was ready to stream it in about 8 minutes but i have no key yet =/

hoary river
#

If i'am tagged as a tester i will got my key?

pearl aurora
#

at this point i don't think we have the answers pahu lol

hasty snow
#

some moderator correct me if I'm wrong but if you were supposed to get a key you should have it by now. if you don't chances are something is not right. I am probably going to buy the game on Steam. I don't mind, I've had my money value already.

lament sentinel
#

Testers get a key if they filled out a form that was listed way back, it was only open to fill out for a few days

#

if you didn't fill out the form you can attemp to contact and email certain people

hasty snow
#

I don't think I've ever gotten any form.

lament sentinel
#

idk whos taking the questions though

#

so i dont want to direct you to the wrong people

hoary river
#

oh 😭

pale plover
#

@hasty snow As I told you, only Alpha testers get it. Not beta testers. It has nothing to do with the fact that you're a content creator or not.

hoary river
#

@pale plover So if i am alpha tester and i dont fill that list, there's any chance i wll get a key?

hasty snow
#

I was on the first available test. So I don't understand why am I not considered an alpha tester but a beta one.

pearl aurora
#

slyvinlisha iw as a an alpha tester tho

pale plover
#

@pearl aurora Check ur DM

pearl aurora
#

oh my bad didn't see it lOl to many chats ><

fast coyote
#

i filled out the form but didnt got a key yet - any suggestion? 😄

pearl aurora
#

i think what you did is the best suggestion Lol post in help! 😄

fast coyote
#

😄

#

ok i regret - google just killed the e-mail and marked it as SPAM lul

junior lodge
#

question- i was in the first group of testers, do i still have to buy the game?

pearl aurora
#

yeah i checked my spam i enver got one yet hans

#

so you did get your key then?

viral monolith
#

@everyone what am i supposed to do if i forgot to fill out the form to get the full game?

pale plover
#

You will have to purchase the game

viral monolith
#

how so when in the beginning every alpha tester were guaranteed a copy

pale plover
#

It was a limited time offer

junior lodge
#

didnt even know there was a form to fill out :L

pearl aurora
#

i had the same issue noot

#

the form was out and done before i even knew about it.

pale plover
#

There were multiple announcements in the Discord

viral monolith
#

so it went from "every alpha tester gets the full game" to "limited time offer" ?

pearl aurora
#

my issue was it was through the week. by the weekend when i got in to check the form was done

pale plover
#

It was every "registered" Alpha tester

#

Meaning the people who filled out the form

pearl aurora
#

sammie had mentioned the list was only supposed to be to help assist with not missing anyone from the alpha test or atleast that's what was mentioned when we asked what to do

#

that's why i assumed i was ok

junior lodge
#

yeah same i havent had the time this week tokeep up to date with everything in discord

dire hamlet
#

So, i just launched the game, got a nickname, it then errored

#

now the nickname is taken

#

😐

#

Anyone able to help?

inner apex
#

@dire hamlet You're not alone, most likely a bug.

#

Either wait for a dev reply of pick something else.

pale plover
#

@junior lodge It wasn't this week. This was posted months ago.

junior lodge
#

was it ah my bad then i guess i didnt see it

dire hamlet
#

@pale plover are you able to help with the nickname issue i mentioned above?

shrewd comet
#

Im getting a HcRemoteException Error when creating a name

dire hamlet
#

Thats what i got

junior lodge
#

@pale plover thanks for letting me know

dire hamlet
#

maybe its because its the same name i used in the beta?

#

@shrewd comet is the name you tried to register the same one you used in the beta?

shrewd comet
#

Yes

#

but now it doesnt let me try

#

at all

dire hamlet
#

Im in the same boat

#

servers are being hammered

#

or its broken

pale plover
#

@dire hamlet I'll let the team know

prisma zinc
#

My code isnt going through to give me the skins

dire hamlet
#

@pale plover Thanks

pale plover
#

@dire hamlet so your entred your name and it didn't take?

#

Just so i can give detailed info

modest turtle
#

does anyone know what PUBG sensitivity is compared to source (CSGO)?

shrewd comet
#

we enter a name

dire hamlet
#

I entered the name "jelman" Got an exception error, then got booted back to try again, then it said "username taken"

shrewd comet
#

it says unknown error

#

yea

pale plover
#

Hm OK.

shrewd comet
#

then when we tried again when it let me it said username taken

dire hamlet
#

now the username "Jelman" is taken apparently

cyan robin
#

what are the reqs for names?

shrewd comet
#

it tells you

cyan robin
#

is there a minimum number of characters?

pale plover
#

3 chars minimum i lbeieve

shrewd comet
#

only letters numbers - _

dire hamlet
#

4-14

shrewd comet
#

4

cyan robin
#

ok nice

pale plover
#

or 4 😛

shrewd comet
#

no spaces

#

it allows dashes and underscores

dire hamlet
prisma zinc
#

My code isnt going through to give me the skins

opal finch
flint spindle
#

someone is spiting you and took your name lol @dire hamlet

dire hamlet
#

They didnt

boreal ivy
#

If you are getting errors creating your character or choosing the name please try again in a couple of seconds. or restart the client The servers are propably absolutely hammered atm

dire hamlet
#

because it went through initally

frozen ether
#

all alpha and beta names are already counted as registered?

bold wharf
#

ive got the same problem

dire hamlet
#

before throwing a different error

#

the one @shrewd comet just linked

bold wharf
#

my names are being locked and i get an error

pearl aurora
#

<

dire hamlet
#

I dont get why the game just cant use your steam name :/

pearl aurora
#

to many people will have the same name jelman

dire hamlet
#

I guess

pearl aurora
#

and there wil be no separation or way to track your BR ranks

#

if people can change their name at any given time how do you know the person you're playing is the real person or rank

#

it would be hard as hell to keep track of that without some organization

dire hamlet
#

Give them a unique id

dire hamlet
#

How do you think blizzard does it lol

pearl aurora
#

that's a lot more work tho

#

even with blizzard givng you a unique id tha'ts more for battle.net and conversing over the different servers

#

when you get into a game it still uses your Handle that you had

boreal ivy
pearl aurora
#

like in overwatch

#

d3 would be diff cause you can make more than 1 character

thin sky
#

i got the same

dire hamlet
#

@boreal ivy i wouldnt be here if the game didnt break and not let me register a username 😦

viral monolith
#

@pale plover I really don't want to come out as a douche, but I was under the impression that getting the full game wasn't bound to filling out a form but rather to being an alpha tester like PU said when the alpha test started:
http://i.imgur.com/b9kKeKC.png

I know it's sort of out of your hands but are you sure there is nothing anyone can do about this?

thin sky
#

i cant connect to the game....

#

unknow error....

latent niche
#

^^

remote token
#

yo

latent niche
#

Everyone sems to be having that issue

pearl aurora
#

yes

remote token
#

anymore having trouble for login?

latent niche
#

Yes

modest turtle
#

does anyone know what PUBG sensitivity is compared to source (CSGO)?

pearl aurora
#

like if you guys have a problem try to get detaile dinfo one what's happening or even screenshots

boreal ivy
#

If you are getting errors creating your character or choosing the name please try again in a couple of seconds. or restart the client The servers are propably absolutely hammered atm.
If you have trouble redeeming the preorder stuff:
3. If you have any issues including code redemption, you can also contact h.xsolla.com.

shrewd comet
#

@pale plover any info about the username problems?

remote token
#

now worked

#

after 54 tries

#

izi

pale plover
#

@viral monolith You are not and I'm only conveying what I was told 😦 Unless I'm instructed other wise right now there's nothing I can do. I'm sorry 😦

pearl aurora
#

coming in and saying i'm getting kicked out or being vague makes it hard to help the team pin point the issieu so if you can be as detailed as you can the faster they can probl resolve it

pale plover
#

@shrewd comet It has been reported.

shrewd comet
#

@pale plover once i create a name theres no way to change it

#

right?

latent niche
#

HcRemoteConnection

pale plover
#

I don't believe so but let me double check.

boreal ivy
#

@prisma zinc 3. If you have any issues including code redemption, you can also contact h.xsolla.com.

pale plover
#

Guys, the issue with the names have been reported.

latent niche
#

''nickname already taken'' NOOOOOOOOOOOOOOOOOOOOOO

thin sky
#

it says my name is taken...but i like the only one using this name

modest turtle
#

does anyone know what PUBG sensitivity is compared to source (CSGO)?

shrewd comet
#

i want to start playing but i want my original name

surreal vessel
#

everyone is having that issue calm dooooooooooown

remote token
#

just keep tring

#

it worked for me

surreal vessel
#

we're flooding it

latent niche
#

I think it will fix itself in a few mins

#

Peeps just need to chill and stop spamming

pale plover
#

^

latent niche
#

So servers can get a grip

surreal vessel
#

^

pearl aurora
#

basically from other games when you get an exception like that it's probably cause we're ddosing the server the natural way

#

everyone trying to log in and create is cuasing connectivity issues from what it sounds like

jaunty pewter
#

now im getting "prohibited nickname" XD

pearl aurora
#

Lol

surreal vessel
#

hahahahah gg

pearl aurora
#

burnt!

dire hamlet
#

gg

viral monolith
#

URRRRRRRRRRGH

pearl aurora
#

So what you get for PLaying with fire 😄

viral monolith
shrewd comet
#

@jaunty pewter you name doesnt meet the criteria

dire hamlet
#

The problem is, even though people are flooding the servers, once they get an error, their nickname becomes taken

still grail
thin sky
#

yeah

dire hamlet
#

and then they need to try another

oak flax
#

yep username already taken

thin sky
#

sigh

pearl aurora
#

didnt' someone say that they tried and after like 54 attempts it worked

static wolf
#

i think entering my name 3 times means it's taken by me but i can't have it

jaunty pewter
#

most of us are having the same issues yeah. it kept saying name taken for me too

south bramble
#

Hello, I pre-ordered the game and I did not receive the email with the key? how can I do ?

jaunty pewter
#

but now it changed to prohibited

surreal vessel
#

now that i put in another username that i didnt want it works LUL rip

modest turtle
#

does anyone know what PUBG sensitivity is compared to source (CSGO)?

pearl aurora
#

prohibited could be them stopping you guys from hammering the servers

viral monolith
#

@south bramble Check you spam and junk folders

thin sky
#

feels like my name is taken by my self too

jaunty pewter
#

yeah, i dont think the few people that got to play before us, were out to steal names

pearl aurora
#

Lol

pale plover
#

@here HCRemote Exceprion and Nickname already taken errors are already known and reported. So please stop posting screenshots of the same things. Thanks!

pearl aurora
#

not hta tmany names atleast Lol

#

that's a whole lot of trouble for someone to take almost everyone's name Lol

thin sky
#

lol

pearl aurora
#

and as mentioned before you can only create 1 person right?

#

and you cannot rename him

latent niche
#

idk why steam names werent just used instead tbh

hard pewter
#

1 account = 1 name

pearl aurora
#

soooo how would one do that anwayys

delicate marten
#

i chosoe another one and nick name already taken too?

#

is really taken or is bug?

latent niche
#

May have been easier \ 😄 /

hard pewter
#

@latent niche Because Steam names changes willynilly.

pastel granite
#

@pale plover Keep Calm and Take a Nap ;3

forest umbra
#

For some reason, my GameCapture doesn't work on OBS, any ideas?

spiral geode
#

my friend got his beta name instant but mine says taken ?

latent niche
#

Is that bad thing though @hard pewter ?

pearl aurora
#

games that use the steam names generally dont' have a good ranking system imo

south bramble
#

No I did not receive anything 😦 GGMATT

grim grove
#

i have pre ordered the game and didnt get the key can someone help

hard pewter
#

@forest umbra Are you using "game capture" or "window capture"?

south bramble
#

no mail 😦 no key 😦 RIP my money ? lol

thin sky
#

this is just like black friday lol

pearl aurora
#

check your spam folders guys

hard pewter
#

@latent niche yes and no. I think unique names tied to SteamID64 is the best security they could ask for

pale plover
#

@pastel granite LOL I wish

grim grove
#

its not in spam

latent niche
#

Fair enough

pearl aurora
#

seems like alot of the emails have gone to your spam

south bramble
#

i check my spam folder 😒

dire hamlet
#

@pearl aurora CSGO has a great ranking system

pearl aurora
#

i don't play csgo ><

#

i wouldn';t know lol

latent niche
#

You sure you guys actually bought the game, not just the closed beta key or whatnot?

glacial iris
#

no it doesnt lol

ocean shard
latent niche
#

May be a poossibility.

nocturne agate
#

i wanted to create my nametag... then came an error and now the nametak is already in use?

latent niche
#

Nice

grim grove
#

i found it

latent niche
#

5 mins 😄

thin sky
#

okey lets wait

true wasp
delicate marten
#

exactly enId

glacial iris
#

why do you think theres 3rd party services the pros use and not the actual matchmaking, because its shit

hard pewter
#

@latent niche is right. Good call. make sure your launching PlayerUnknown's Battlegrounds not PlayerUnknown's Battlegrounds (beta)

brittle cedar
#

can i change my nickname later?

delicate marten
#

delete all nicknames and fix it please

rocky sorrel
#

theres no way we can accidently delete these delux skins? i hope lol

ocean shard
#

@delicate marten Its getting fixed, leave it to the engineers

delicate marten
#

nice

ocean shard
#

5 mins they reckon!

delicate marten
#

i dont know if name is taken or is only bug

ocean shard
#

Bug I think mate

south bramble
#

How can I do to have this famous key?

latent niche
#

bug

hard pewter
#

@delicate marten It's being worked on. It's not a flip of a switch 😉

surreal vessel
#

🤦

latent niche
#

Your name is being taken by yourself but upon each restart you can retype it again

#

Meaning it hasnt actually gone through

spiral geode
#

can you change name after you make character ?

latent niche
#

It will be fine, trust me

delicate marten
#

oh ok thank you

pearl aurora
#

<

thin sky
#

If ur name has been taken it should be a bug and it will fix in about 5 mins

true wasp
#

i love it 😄 when new games are out 😄 it never smooth 😄 always problems 😃

viral monolith
#

So when can we get our names back, Currently I've claimed GGMattt and GGMATTT to my account yet still says nickname unavailable.

surreal vessel
#

its normal chill...

ocean shard
pearl aurora
#

man i so wanna play ><

dire hamlet
#

spamming ban

pearl aurora
#

Lol

inner apex
#

Aaah, chaos.

south bramble
#

How can I do to have this famous key? :;( please ? no mail 😦

thin sky
#

plz dont spam that pic

viral monolith
#

@surreal vessel I'm more chill than you even know 😄

surreal vessel
#

hahah good good 😉

nocturne agate
#

and why the fuck every time 4letters? -_-

#

WHY

ocean shard
#

Go take a poo poo like I need to do, and hopefully it'll be fixed by the time you're back. Get some water, get some chocolate 😛 Should be fixed soon

nocturne agate
#

my nick has 3!!!

pearl aurora
#

lol

viral monolith
#

@surreal vessel Are you chill?

pearl aurora
#

@hawkins

hard pewter
#

The day @ocean shard gets banned is the day I 1) laugh and 2) probably stop helping cuz dude is amazing support 😛 Anyway.... guys, if you have #🤝│community-troubleshooting related issues, please, ask up.

spiral geode
#

is it possible to change name after you have picked one ?

latent niche
#

poo poo SmithyRage

pearl aurora
#

I know he mentioned poo poo and chocolate all in the same sentence

frail tartan
#

Why cant i see my ping?

pearl aurora
#

^.^

ocean shard
#

@hard pewter Thanks man and I'm unprofessional so it wouldn't surprise me, I do push the line sometimes

south bramble
#

@viral monolith
Is it possible to send the mail back?

ocean shard
#

@frail tartan Ingame? Currently isnt an option to see ping. most likely will be implemented in the future

viral monolith
#

@south bramble LUL wut... 😄

hardy tinsel
#

Possible to get my friend to buy it from a different country and gift it to me ?

#

conversion rate for uk not looking great

dire hamlet
#

yes

hard pewter
#

@frail tartan I can guess roughly what your ping might be. Where are you located? 😉

frail tartan
#

@ocean shard I hope its a Dota 2 kinda menu where you can see all the servers and your pings in em

south bramble
#

I pre purchase the game and I do not receive anything lul !! 😦 😦 very nice 😦

hard pewter
#

@south bramble Check spam/junk folder

south bramble
#

I check man ! no mail 😦

pearl aurora
#

im spam clicking my folder Lol

south bramble
#

But my money is fine

dire hamlet
pearl aurora
#

waiting for the key to just poof in there

shrewd comet
#

@south bramble you need to contact xsolla supprt