#🤝│community-troubleshooting
1 messages · Page 27 of 1
Thanks. 👍
https://streamable.com/2hjb2b Avg pubg experience
Watch "PLAYERUNKNOWN'S BATTLEGROUNDS 2025.10.24 - 17.30.24.01" on Streamable.
There's a bug where alot of players got disconnected at the end of the match, if any mods wanna check
Appreciate the heads-up but unfortunately, we do not handle bugs here on Discord.
Bug reports are not handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:
PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us
Interestingly enough, that amount of loot droped like for 40%. No vehicles to rotate. SMGs not nerfed for real. Just a joke. Deleting this crazy game. Good luck with such user experince
That's such a pity not to handle bug report here, there are many and support.pubg chatbot is an absolute trash. Multiple bugs with last update, (team numbler in killfeed changes during the game, weapons being visible through walls etc.) but impossible to report it for what ... no one knows.
Is anybody else getting this error after the new skidibi toilet update, game works perfectly fine, its just this pop up comes every time I open game so I have to cancel it
Do you have Riot Vanguard installed?
So from my understanding I was reported by other players in game and received a auto temp ban, account under investigation for 24hrs. My question is how many times is this allowed to happen? Being banned or even removed from a match by another player/players choice is a strange experience, I'm not even an incredible player... played mobile for years and just started playing on PC and this is a joke allowing in game reports from any players to auto ban and prevent honest players from playing at all.
It only happens when receiving a large amount of reports in a short period of time. If your account is new, you are more likely to be auto-banned. It's annoying but nothing can be done. It's a compliment, if anything...
Nothing needs to be done in my case it is annoying but also wrong in all cases allowing any amount of reports from other players to trigger automatic banning. It's black and white something always can and needs to be done about it...
🙏
Played last week and everything was normal. Tonight I log on and attempt playing but find I can't crouch and strafe left. I can crouch and strafe right, forwards, and backwards, just not left. 'A' strafe works when not crouched.
Bindings are find, haven't touched them. Anyone ever have this issue before?
Yes my younger bro plays valo so my pc has it, how to fix it ?
What up with hit boxs on PS5? After watching my death cam the cross hair was at least 1 inch off my character. Not even close to me. Plus all the extra shot it take to kill a knock person? 1 shot to the head is all anyone should need under 25m
deathcam does not represent the actual game
It should to make sure player are not cheating
see that in replays but not sure if replays are a thing on console
replays are better
Replay are a thing on console
See if PlayStation would let share video clips to discord server we are in I'd show that clip
hello is there any moderator for help to steam?
Hi, does anyone know how to fix this problem? The players aren't visible until I come close to them, it's very annoying cuz you can't see the enemies shooting at you. Here's my settings
help me pls ty
does anyone else have a problem after the skibidi sigma toilet update?
ever since i updated the game 2 days ago my game wouldnt open properly i'd have to restart my pc just to open
Its a fantastic update
incorrect
your computer sounds like the issue not the game.
i dont have this problem in other games, just PUBG
and my pubg has been working well for a very long time, ive only had this issue after the most recent update
Ranked matches in na servers never start
people in NA dont queue to ranked
Hello, my games remains stuck in "initialize" after the game ends, and it stays like this a couple of minutes.. any help?
I have the same problem but, not taking minutes for me
Hey, we're not technical support, we're just Discord moderators but if you describe your issue in more detail, we (or other community members) might be able to help anyway 🙂
Hey guys,
Can anyone help?
My PC crashes a lot in PUBG, even though it's a 10-core i3 with a GTX 1660 Ti.
So, when it was just the processor without the graphics card, it didn't crash like this (the splash screen doesn't play properly, for example).
If anyone knows anything, let me know. It's sad. Note: In other games, it runs normally and even with very high FPS (because of the graphics card).
My friend has problem with sound surrounding. When he looks at direction of gunfire it sounds so loud like it's very close when it's not
when he turns back it sounds like from 100-200 meters
happened after updating to win11
i guess the amazon server issues still causing problems with getting stuck on the loading screen, kicking players, timing out etc. unplayable.
i am stuck :\
Game is literally unplayable now, crashing entering every match, crashing mid-match, entering lobby when match has finished is loading previous matches data wtf is wrong with this game now?
Damage registration is terrible
I was literally shooting with no armor and helmet and he is not dying
half of magazine and he is alive
on EU server
This sounds more like a skill issue
who are you calling pronouns folk?
north amercian player's opinion automatically is invalid
it was a joke i think 💀
Anyone need PUBG pc teammates
Any good G hub presets for logitech pro X to better hear footsteps without changing other noises?
i tried some settings where they increase volume but add a compressor that lowers firing sounds, which isnt the solution for me.
Please help
Is it possible to transfer your account from, for example, Xbox to PC?
Unfortunately, no.
anyone else having problems to find games?
most likely
More than 6 min in lobby
just read the damn chat. Servers are down
you mean the 1 minute old announcement?
or the trouble people were talking about 30 minutes ago
I solved my issue. It was not with PUBG, but somehow in MSI Afterburner, the GPU power limit and GPU temp limit were set to the minimum value.
Played a ranked game and i didnt get the rp nor does in show up in match history despite me having the replay of the game?????
Lately I've been having random extreme lag spikes (from 15-25 ms -> 2000+ ms) and the game turns into a slideshow.
It's quite rare maybe 1/20 games and lasts for ~10 sec. each time.
Sometimes it happens twice right after itself, and I feel like it happens more in "warmup", plane, while driving or opening inventory but that might be cope
Is this a known issue or even a way to check if it's a game issue, haven't noticed anything else than PUBG having issues.
A few updates ago, my game started taking an eternity to open after I press play. Often I'd press "Play" on Steam, then it says "Running" and after I wait 3 minutes it returns to "Play". I tried to verify the game files multiple times but it doesn't help. Not sure what I'm supposed to do at this point
anyone experienced 'free camera' is on smooth everytime going into replay after a game restart. Brrrrrr. Gives me shivers
if it would be half as smooth it would be usable at least
good morning all, new player here!
quick question, is there something wrong with PS4 trophies? I have met the requirements for some trophies but it didn't unlock.
Anyone knows how to fix the black screen issue when opening PUBG ?
Why does my cpu (i5-8400 2.80ghz) go to 94% when I open pubg?
i literally played normally until few days ago
rx 7900xtx 6 crashes within 15min in first game today... this is insane
Does anyone else have problems with the game? Cant load in the game and sometimes in the game cant open the doors or pick up the loot
shotgun shot didn't came off by pressing button -> round about one shot later. Since 2 maybe 3 weeks
yo guys, i reinstalled the same os to the same pc (brand new nvme ssd), pubg worked just fine, but now for some reason i believe got a disk type of problem(the fps is good), when i get into matchgames, the cities only load after like a minute, the icons of the loot, also like 20 sec until its loaded, the musics of the dance emotes also very laggy,, the disk is always 100%, its like im playing on a winchester or something, but when i push windows button its 1minute lagg until it recovers, and if i keep pubg windowed i get blue death, (whea uncorrectable error 124) (asus tuf gaming a520m-plus ii, ryzen 5 3600, 4x4gb hyperx kingston ram, Apacer AS2280P4U Pro 256GB) i installed every driver, any idea?
Hey guys, I can't hear PUBG teammates audio (I can only see the play icon when teammates speak). I have tried to reset PUBG audio, but it didn't work.
Hello any one knows about ARS code because I couldn’t play ranked for 3 years there’s no code coming to my number I changed numbers multiple times and i send email for pubg but they didn’t solve it they only change numbers if someone can help i will appreciate it
I previously played PUBG PC through Epic Games using my Krafton ID I have now installed it via Steam and want to recover the same account data.
two different platforms and accounts so you fresh start on steam account
Guys any idea why i cant hear people nor speak in game. All the settings look normal but i even cant hear teammates in game but i see the icon when they speak. Every other sound works
I invite everyone to the clan
I have a bug with my cross hair I have normal blood on and my cross hair is red and there bit off blue there as well I will have to 📸 to show
Anyone kno why my res isnt working was fine before update?
same issue for me, was using 1440x1080 and now it doesnt work
someone having massive (random) game crashes since todays update? haven't had any and haven't changed anything else
Does it say on top of the screen that you (username) jave been removed from the game because of anti cheat processes something something?
.
Or just whole game crashes?
no full crash into windows (most of times with Error Message (Send & Close)). can restart game and join again (if not dead in the meantime)
Try verify the game files on steam
All I've done is log into the main lobby twice today, not even tried to connect to a game, and both times have crashed out. I reloaded and just got the following. It is very rare for my game to crash normally.
Hello! After update i cant watch saved replays, any way to fix it? 🙁 please help!
Has anyone else had trouble with stretched resolution? i am trying to get back to 1440x1080, i had played yesterday, everything was fine but now pubg just overrides every settings and goes back to the resolution that was last saved in game. i tried gameusersettings.ini and also launch options with steam but nothing works. possible fixes anyone?
same here , no fix for it yet i guess ... i just set 1440x1080 on desktop and went borderless mode ingame... worst possible fix but thats the only thing that works
is it something with an update for pubg? but glad to see someone else in the same boat 😄
Same here, I can't set the Res
This action makes the game so awful
Game crashes since last update cant even get to settings to change rse to stop the stretched screen.
indeed , but for now i guess its the only way to play 1440x1080
You have old files from the latest update, so you cannot run the game.
I have 46 MB (not mbps) download speed and the patch is 6 GB, pubg is the only game that takes 2h to download a patch, anything else goes to max speed, what gives?
How do I get round this
WORK AROUND - So the only way I could get the game to work after the update without getting the image above: I had a second monitor running at 65Hz. This forced the resolution back to 1920 * 1080. I then saved that and reopened the game in my 180Hz monitor and everything is back to normal and working.
fix theseeeeeeeeeeeeeeeeeeeee
I'm crushing too since last update
same here
The MG3 ejected cartridge has zero texture, and it's been three updates already.
Krafton needs to fix this quickly!
Already made a #1014184851978604604 thread regarding it.
Does anyone important or with any kind of influence sees or cares about these threads in the feedback channel? Or is it just there for us to post stuff that going nowhere? genuine question
WORK AROUND - So the only way I could get the game to work after the update without getting the image above: I had a second monitor running at 65Hz. This forced the resolution back to 1920 * 1080. I then saved that and reopened the game in my 180Hz monitor and everything is back to normal and working.
why I cant upload a pic
trying to show what i see when im in lobby, the whole map selection and pressing ready UI on the left of screen is simply not there
are there more missions to come? or why do I only have 3/4
Kaise kare concave care I miss you concare care 😭😭😭😭😭
Har feri adhura rah jata hai 😭😭😭
Yeah giselle they gonna come
anyone else getting pubg errors when pulling profiles?
hcremoteexception
failed to load profile
some times shows the main player screen but the rest is blank
i cant sem to get the badge request to work .. i put in my steam name as it says on steam and says no account
dealing with this shit today xD
where is the freaking UI to press ready and stuff on the left
WELP
It says you are not typing it right..
Lol which region is that
i copied what other people used and just changed the name
is it in-game name? i thought meant steam acct name
Yes have to match in game name exactly
Ahh my bad then was using steam name
the devs dont care about any feedback 
I saw a moderator ask about issues in general chat today so i have like 1% hope restored 😂
Is the badge request thing only for battleground+? I don't think I understand what exactly it is
can't seem to launch the game damn;
where can i get help? I purchased g coin on pubg with steam and my balance on pubg hasnt updated😢
also steam gives me this error We were unable to get information about the current status of the items in this purchase from the game's item server. Try again later if you'd like to see more information about this purchase.

So you were requesting for pubg mobile rank?
Yeah it not gonna work. This discord and the rank system and everything is for pubg battlegrounds pc and console
HI there, i am playing my pubg in pc, but every 1 game, the loading smoke is so long and i cant press another menu like pass, career.
i have no idea why my pubg do this anyone have similar issue ?
i have updated my GPU but still remain the same
Yes i have similar stuff going on right now
They said open a ticket on the support website. So lets all do so. Hopefully they fix it soon
oh really, i thought just me. looks like no 1 have issue about it.. where did u get the info ?
Also seen a bunch of other people complain here and there theoughout this discord
Some people srraight up stuck on the smoke screen 😂
thats too bad, thought i can play on saturday, too bad for real
Strangely what somewhat temporarily fix it for me is openning vpn or using another internet provider ( i have two) but thats not practical at all.
But even then after i finish a game or two the issue comes back.
how do i fix this or should i be worried?
it happens when two anticheats are conflicting, Do you have epic software, although not open, the epic anti cheat runs in background
there is nothing to worry, it might cause stutters but the probability is low
ok i see thanks
No not mobile, requested for PC but I'm assuming you need to be able to play ranked matches for it to show?
Checkout my VALORANT gameplay recorded with Insights.gg
https://insights.gg/v/3MyKEA3mSkZtiuuxCEVOv8
Yes have to have the plus activated and do the placement rank matches to actually jave a rank in order to show it here
Ahh kk thanks
1440x1080 situation still not working ? or is there any way around how to fix it ?
Hello, I need assistance with the PUBG Twitch Squad Streamer Campaign (PC) rewards.
I have completed the campaign requirements. The campaign page shows that all tasks are completed, including:
• Acceptance into the campaign
• Twitch banner download
• KCN sign-up
However, the following task is still pending on my dashboard:
• Receive Giveaway G-Coin Codes
I also have not received my 10,000 G-Coin personal reward, which is part of the campaign benefit for participating creators.
PUBG Customer Support informed me that they do not handle Creator Campaign rewards and advised me to contact the KCN Campaign / Creator Relations team directly.
Here are my details:
• Creator Name: DIMKEZA
• KCN Email: dimkezabusiness@gmail.com
• Campaign: PUBG x Twitch Squad Streamer Campaign (PC)
• Region: EU INGAME NAME DIMKEZA
Could you please check the status of my G-Coin distribution and provide the next step?
Thank you very much.
Any1 got tips for game crashing in phase 6 ? tried reinstalling game removing battle eye folders, still happening
Has anyone else experienced repeated game crashes during matches due to insufficient video memory? It started after I updated the game. There were no issues a year ago.
pc specs pls
have a look at your system file paging
Thanks, it worked
11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz (3.60 GHz)
Nvidia Geforce RTX 3070 TI
G.Skill Trident Z Neo DDR4 RGB 3600Mhz 32GB
ASUS ROG Strix B560-F GAMING WIFI Hovedkort
Kingston FURY Renegade PCIe M.2 NVME SSD 2TB
what is thr crash report error code?
25 battleye corrupted data is what i got before i reinstalled the game, now the game just freezes, but i can see the envoirment moving like the blue zone etc being ''alive''. but all character movements stop from me and enemies
in steam try checking file integrity. Battle eye is suppose to be anti cheat engine. it must be misssing a file
i removed the file and verified again after this, as some people said this was not removed while reinstalling. allready done that but the problem is still there.
one solution is to completelly uninstall battle eye. i would suggest you to use revo uninstaller, and remove the registaries and any trace of battle and then install it again. Just remving the files wont be enough. use revo uninstaller
if it still does not work then try this https://steamcommunity.com/sharedfiles/filedetails/?id=1595623635
Currently, on the Windows 11 25H2 version, there is an issue where the PC reboots when running PUBG due to a compatibility problem. Please note that this issue can only be resolved by either running PUBG with another security program called Vanguard turned on, or by downgrading to the 24H2 version.
<@&1273219191884742716>
Ban this scammer please
still happens after i tried this :S here you can see what happens https://medal.tv/games/pubg/clips/ltw9MyVdfOZYUua18?invite=cr-MSxwNXYsNDA2MTMxNTk5&v=33
Watch Game crash phase 6 - Copy by Real_MaskiN and millions of other PUBG videos on Medal. Tags: #pubg, #playerunknownsbattlegrounds
why doesnt my mic work in game?
its an internet ips issue, specifically regarding ip6. To solve it either download cloudflare {warp1.1.1.1} or change your network dns ip4 to 1.1.1.1 and 1.0.0.1 then your 1p6 to 2606:4700:4700::1111 and 2606:4700:4700::1001.
this more seems like a network issue. the game is still running but the data transfer has be severed. this is supported by the fact that the moment ur game "freezes" the upload and download data packet goes to zero. try tinkering with ur internet. Are you using vpn? or dns changer? or in the past have you tinkered with ur network? and are you using ethernet or cable?
And then it should work?
What is the warp 1.1.1.1
if it does not, uncle is here to help.
it is the alternate name of cloudflare.
Okay thank you, i will be trying it out tomorrow after work
its an app that changes the dns of your network, its hassle free and cost free.
So should i download that or just do it manually?
try downloading it, it will be quicker.
if i hold W, C and E ... either the character don't peek or the character don't walk....
but W, C and Q is working fine ....
and my keyboard is not broken....
the problem is with the right side leaning... i switched the E and Q... in that case ... still the right side leaning don't work
did anyone faced this kind of problem?
what is this problem?
You must have purchased and assembled external hardware, which makes identity verification impossible. Also, please avoid any unauthorized operations using cheats or external tools will also prevent verification and may result in your account being permanently banned
Delete your game and download it again to your library
no vpn or dns changer and have never tinkered with it, the issue happens at the same place everytime, at phase 6 so seems strange, wont call that an internett issue.
im also connected with cable to the router
Did they fixed 1440x1080 ?
HELP 1440x1080 FULLSCREEN
Why? Skill issue?
That supposed to be simple to pass
Where are you stuck?
Nahh bro, it got was resolved, I'm sorry for wasting your time
it was not the problem of any of that, it's an network error of steam, after reopening steam it salved
crash
anyone encountered the phenomenon where you start a match, nothing happens for minutes, then out of nowhere it says the match is still in progress but when clicking on accept or join it throws back to lobby and the message comes up again, in an infinite cycle
Bro is anyone game feeling off with sprinting and general camera sens on console ?
i'm on the same boat
anyone else unable to see the porsche caches etc in their shop? Or can you only see them available for purchase after you bought the crafter pass
My specs:
CPU: Intel i7-6700 (non-K) 3.40ghz (3.70) BOOST
GPU: RTX 3050 6GB (TDP 70W) (PCIE 4.0)
RAM: 16GB DDR4 2133 mhz ( Dual Channel)
Motherboard: ASUS H110M-CS (PCIE 3.0)
Resolution: Native 1366×768 DELL D1918H
cpu bottleneck usgae
After update, I'm having problem with navmesh, this happen at TDM, and my Personal Character can go through the stairs if I run, and if I go slowly, my Personal Character starts to go up in little jumps.... Before this update, I saw some others players moving in little jumps (kinda 3FPSs), and now I'm doing it... Regarding my Personal Computer's specs, I'm a little bit above recommended hardware, running stable 240fps@1080... If anyone is having this issue share your experience...
anyone had the problem of the pass rewards not being unlocked after purchasing the "big" porsche pass?
why doesnt it find a match for ranked duo? iv been waiting for 35mins
Yo it says the game does not support Xbox one. I have a series X why can I not play the game
Looks like an Xbox series x to me
anyone experiencing roleback in sea servers ? or just us indonesian connection ?..thanks
"roleback" whats its means? im connecting to SEA and sometimes EU, and also from Indonesia.. everything is normal (pubg pc via steam)
mine keep pkt loss
owh its network related
i thought is my connection,
but after i ask my friend, they are like that too
already the second day
im indonesian btw
is only indonesia, or asia server?
try using any inside region VPN (asia if in asia and etc) thats have no blocking port policy (to bypass partial policy from your upstream if exist), see if packet loss still remain or not or its may the upstream ix/iix connection crowded (usually only occured in range specific hour) also can make packet loss occur (can be minimized with QoS on Upstreamer/ISP level, better ask the upstream customer services)
and also what dns server u using (some ISP there may applying domain related policy also) for suiting the gov policy, use the public non block one
if u have ITs related friends ask to them, they may can help u btw..
because the issues some of its may be pubg internal related or steam or in the midle like network/etc and its client end system/program/etc..
or you may ask here, may be someone will intensively help you (not limited only for pubg):
Ez9DZUeBVn
Is pubg down
Why's is HDR not longer working for pubg?
It works for every other game just not pubg
I'm on the Xbox series x by the way
@near sierra Yeah I asked me the same
no problem with SEA servers
My specs:
CPU: Intel i7-6700 (non-K) 3.40ghz (3.70) BOOST
GPU: RTX 3050 6GB (TDP 70W) (PCIE 4.0)
RAM: 16GB DDR4 2133 mhz ( Dual Channel)
Motherboard: ASUS H110M-CS (PCIE 3.0)
Resolution: Native 1366×768 DELL D1918H
cpu bottleneck usgae
bottleneck? its kind of networking common term on the links
but your pc spec/resource are good btw
do we have any update on non working 1440x1080 ?
i made a threat about that here that seems deleted i guess , i used pubg support to report it as a bug , noone cares i guess ... so should i uninstall already or will anyone check on the issue ? cuz i refuse to play without it
I'm in the same boat. I opened a ticket with PUBG support and they just said, "We've sent it to them for evaluation." When you get used to a certain resolution, it's hard to change. I haven't played since then.
PLEASE FIX HDR and DOBLY on the PS5 and XBOX series X/S !!!!!! 🚨 🚨 🚨 🚨
PLEASE FIX HDR and DOBLY on the PS5 and XBOX series X/S !!!!!! 🚨 🚨 🚨 🚨
PLEASE FIX HDR and DOBLY on the PS5 and XBOX series X/S !!!!!! 🚨 🚨 🚨 🚨
PLEASE FIX HDR and DOBLY on the PS5 and XBOX series X/S !!!!!! 🚨 🚨 🚨 🚨
And the ending of the PlayStation pass early is messed up, no remedy either! That is some messed up stuff to a community of dedicated loyal players…
Please add 120fps
The Xbox console can be used directly with a keyboard and mouse, while the PS5 can be used directly with a keyboard. Please fix this as soon as possible.
Where is the game pass pack to claim? Still not out?
lagging bro,sometimes blinking because of connection problems,is it happen to you too ?
So is there anything been done to restore HDR or has anything been said from pubg developers about this important matter. That's why I bought my monitor with HDR to begin with.
why isn’t the HDR working after the update. everything looks why to dark i can’t play like this. and the microphone 🎤 are jacked up
please fix the HDR for xbox
Hey gyus
What’s your device i mean in what you play the game ?
xbox series x
This game should be called pubglitch because every update brings new bugs. I get so mad because I really enjoy this game alot and now without HDR it looks so dark and it's not fun to play.
What the hell is hapening with shit game
I am dying behind cover even not picking them
with 70-80 ping
fix your stupid garbage
terrible net-code
Has anyones settings keep resetting after this update every time they log back on? Im on ps5
please fix the HDR the game is way to DARK
Bro I play on Xbox one and now I can’t play because they don’t support it anymore I spent so much money playing that game I feel like they should at least give me my money back
you have to upgrade to xbox series x/s or ps5
Bro spent money on the game instead of new console
these sons of 🤬 haven’t even mentioned the problem with the HDR not working the game is way to dark i can’t play like before please we need an update on this matter @regal vapor
any solution yet ?
any reason why i got no porche out of 12 caches and 4 crates? While all i can see is that everyone else got all models already and showing off at lobby island at erangel
while i payed for the bugatti models too and also got nothing while everyone else got them for free?
I have info in another thread that this is all being investigated and worked on by the dev team. They said by Monday / early next week for the console update unfortunately .. but some news is good news I suppose. I refuse to play without the HDR enhanced gameplay and will not change my settings lol
Yo I asked a question first, get back in line please there's a que here
especially with console
thanks 💯
any reason why i got no porche out of 12 caches and 4 crates? While all i can see is that everyone else got all models already and showing off at lobby island at erangel
while i payed for the bugatti models too and also got nothing while everyone else got them for free?
Are you bored Skama?
i paid for buggati got the lowest model after paying 100$ , but for porche i only got the pass with 11$ and managed to get the suv and the panamera and it's rose skin out of i think 4 crates
yeh i feel you, I payed about £120 and got the most horrendous trousers in return, If there's a scam then this game is definetely one
many don't know but this amount of money is near 10% of the Krafton's housing country's annual GDP 
Cant Buy de los muertos pass after the patch...
Each time i close pubg and relaunch it on console it reset the game settings ive made.
Anyone having an issue with voice chat in game? Since the console “upgrade update” people can hear me but I can’t hear them.
@potent lily check your voice chat settings in-game then just turn it up. had the same issue. There's still audios issues you'll come across tho
Unless they added other voice chat settings aside from turning people up there’s no change.
um lemme pull it up for you. lemme load up n take ss
@potent lily The one I had turn up was the microphone volume
Hopefully that helps. You’ll run into audio issues still due to the update but other than that you can adjust them from there
Idk what word triggered the bot but basically what I just typed was:
I’ve been troubleshooting this as a headset issue, my headset is wireless. When I tried testing in discord to see if that was also messing up it also did not work mic or audio wise. Could hear it going into the chat channel but no audio from others. Game chat during this update has also just messed up with no mics appearing or they can hear me but I couldn’t hear anything. Or today when I heard them in the pre plane lobby and then lost them as soon as the plane started.
yea, might be it. I'm just waiting for a hotfix bc my biggest issue I've ran into is my fps droppingmid game and already did a lot that pple recommended me but still nothing.
I mean I hate this game. But my friends haven’t moved off console so we can’t enjoy the actual good games.
Thanks for the info tho, whenever it reinstalls I’ll see if it works n update
Hello Support Team,
I'm experiencing a crash when trying to launch the game. I receive an error from "PUBG Shield" with the following message:
Application is interrupted by external software.
Log File: C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\pubg_fail.log Technical Information: code:00000252/0021, info:0000000000000000 Possible Causes: [MHV]
This error is preventing me from playing. I want to clarify that I am not using or downloading any third-party software, external files, or cheats.
Could you please provide assistance on how to resolve this issue?
Thank you.
im not support but i think anti cheat thinks there's a software that might be for cheating on ur pc
Why am i keep playing just rondo and taego maps only?
so waht should i do
pubg opens in full screen and crashes any fixes?
i restart my steam but still same issue
Please can someone assist me, im looking for support, I cant log onto the game for the past 3 days, keeps giving me, Connection to Playstation network has been lost, error cs0004
Any help pls?
try verifying integrity of your game files first
If you're showing as "Online" on steam, try going to Steam -> Go Offline -> Wait... -> Go Online
1 sec ill try
still not working
@nocturne rover
yo cent @fervent raven is my friend, im the one having the problem
ive tried every single thing
after verifying
It's saying from external provider so something in the background isnt letting him access the game
for example?
After verifying I just get black screen and game crashes, but when I deleted the movie file from content
I get to loading screen
And I get error
why are you deleting game files..
The season pass is not in PlayStation store after patch.... but still on xbox .... how to get it
Can you help
I've never had the issue before. Nothing on google works either?
I tried a lot of stuff
Has anyone on ps5 been able to get the free g-coin?
Hey, what will happen if i level up after level 40 in Crafter Pass ?
Does anyone experience slowness in the main menu on xbox x|s?
Can anyone help me? I press start pubg on steam it shows battleye launching game thing, the pubg battlegrounds loading thing rectangle shows then a black screen just appears
It’s my first time playing
Same problem on epic games aswell
This is how far I get without movie files
How far I get with normal files
Then sometimes it crashes sometimes it just stays like that
Please can someone help
I’ve spent 103 minutes trying to fix this according to steam
This is what happens
its been 2 days please help
Dear PUBG administration, I hope this reaches you well.
I am writing to tell you that i have a problem with your wonderful game.
I was hoping that this message would reach you and that you could possibly help me with my situation.
Kind Regards,
123e.
@ancient ore
ok i try
its installing now
hope it works
it didnt work
same black screen
im so done bro
@fast grotto do you have anything else useful
the only thing i had a problem with was the 3rd thing, i went to steam library and didnt see "PLAYERUNKNOWN'S BATTLEGROUNDS"
what did you see?
ah hold on
run steam as admin
shut down steam and then run steam as admin*
w oreeo for helping we tryna play together for like 2 days
must be missing some files then
sometimes it takes a few minutes for it to load
if its not up by then something broken
should i turn off my windows antivirus
cuz i deleted my previous specifically for this
windows defender should be fine
mm ok i will leavce it on black screen
its stuck on "stopping" on steam, imma jsut close from task manager
@fast grotto 10+ min
yes
cs2 and other games work perfectly fine
maybe battleye problem?
@fast grotto
sorry for ping i just really wanna play
i get it
im just not sure what the problem could be
https://www.reddit.com/r/PUBATTLEGROUNDS/comments/1667ezh/pubg_black_screen_on_startup_resolved/ try this
if you remove movies from > C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Content\Movies try that otherwise
i know you got the above error with authentication failure but that was a steam issue that you got to shut steam down and restart and should proceed
ok i try
sound mixer dont work
ill delete movie
YESSS
TYSM @fast grotto
IT WORKED
ALL I HAD TO DO WAS RESTART STEAM
Have you got a vehicle skin of Bugatti or Porsche by:
2
3
2
Haven't payed for it
Enjoy your games
hello, i need your help with something related to pubg performance on my side, and i want to make sure my setup is still fine for the game, especially with the new updates.
my specs:
cpu: intel i5-6500
gpu: nvidia gtx 1050 ti 4gb
ram: 16gb ddr4
my questions:
are these specs still considered okay for running pubg smoothly on your current version of the game?
if i move the game to an ssd, will it actually improve the stuttering and texture loading issues, or is the problem related to the game/server?
with the game moving to unreal engine 5, will my specs still be supported without major problems, or should i expect noticeable performance drops?
based on your experience, until when do you think my hardware will remain suitable for running the game without serious issues?
is there anything you recommend adjusting on my side to get the best performance possible with this setup?
thanks in advance. i just want to understand if the performance issues i’m getting are normal for my hardware or if something else might be going on. <@&1273219191884742716>
safe?
Hey @obsidian shuttle, your system should be able to run smoothly on medium to low settings. Moving the game over to an SSD can improve your stuttering and texture issues but it might still occur during high frame scenes. I would suggest upgrading within the next year or two but you should be good until then. This is just from my gaming experience. I would also suggest looking into the support site for better insight on your questions.
Thank you very much, sir. Of course, I am fully aware of the specifications issue, and I have already contacted support. I am waiting for a response. Anyway, thank you for your time.
1440x1080 steam launch options still not working after reset , thank you very much 🙂
im not sure where to submit a ticket, i didn't get my g-coins for winning the oct bonus mission
I didn't get my g coin I spent 100 and it's been about 40 minutes of reloading and closing and it's still not their
Is their a way to submit a ticket?
There's a problem when one of my friends opens the game, it doesn't show that he was in the lobby .. And then if someone comes out of the game and says he's out, we look for him .. He's still in the game, but you can send a request to join
I’ve spent $25 on G-Coins and never received them
I spent $100 1 hour and a half ago receieved no g coin still
I bought two packs of $9.99 and never received them
Pls credit my pubg account . Never received my credits .
I Tried everything again and i still get the issue when i get a clean new install.......
We need an explanation
??????
Still no response on why I don’t have my credits I bought .
@fast grotto you know what’s going on with credit purchases ?
On the ps5?
me too i bought PLUS and am still waiting
i can´t buy it in the shop anymore though so i guess it´ll be transfered soon
<@&1273219191884742716>
Still waiting on a response
Did you get your credits ?
Yeah
I downloaded the add on, received the glider, the tag, but I didn't receive the backpack.
Hi everyone, I just started playing PUBG (PC) from last 2 months, I've noticed that sometime in game voice chat works and sometime it don't. Do you have any idea why it's happening? I configured my PC communication settings correctly.
Cada vez peor sus actualizaciones, arreglan una cosa y descomponen más. Pareciera que la intención es es joder más al juego
😆
Why does this garbage game take 5 minutes to start after pressing "Play" on Steam
Maybe pc
A QUICK FIX for todays sound issues on consoles: This needs to be done in-game.
Turn on Windows Sonic and then turn on Dolby Atmos again.
every other game works fine
Hey I'm geetting the same problem, did u get it fixed somehow?
Does yours crash bro
Hey how do I make a report about something not working in the game
Hey, I’d like to ask for permission to share a research survey. I’m trying to validate whether certain problems matter to a multiplayer community that needs constant coordination like PUBG and how to solve them.. Is there a way I could chat with a moderator about it?
Happy to share results if the moderators are interested.
I hope this is the right place to post my question!
Doesn't crash, just takes up to 5 minutes to start
Alot of the time i just turn my headset off and on
someoene fix this?
it is not helping me. what to do?
how do you change vc names?
Audio sounds echoey as hell since latest hotfix
Dude it's driving me crazy
My friend is on Xbox and he purchased a skin for the 911 Porsche. I told him he bought the wrong one and needed to buy the 911 car and he did. He can equip the car now but cannot find the red skin under customize or anywhere else.
So he can use the default 911 car but not the red 911 skin he purchased. He has restarted the game and we have looked everywhere… under crafting workshop and utilities as well.. there is nothing.
The last update has given us issues with X Box almost everyone in our clan has experienced the lobby disconnecting. People have to close their game completely and reopen it, sometimes several times, in order to ready up in the lobby.
who admin here i need help i got banned from discord my freind pubg partner the id GODDRAMAAAA he cant join discord he got banned why ??
Please refrain from posting the same message in multiple channels. I've replied just now in #🌱│beginner-chat.
I have a questions, my gf got banned because she got hackt and now she has het account back and wands to be unbznned because she wanne play on this server
Do you mean the Discord or in-game servers?
In the disocrd server
If you give me her name/ID we can take a look. Heads-up that I'm heading out for a 1hr break now though.
Whatever you prefer, I'll get back to you in an hour if no one else is around to look into it in the mean time.
<@&1273219191884742716> - looks like we got another compromised account 
Ugh, thanks!
Sorry, I can't find anything under that name, also no bans for this server :/ if you have her UserID or any additional info, feel free to share them with me. You can do so in a DM.
I'm now in the car but as soon as i get home i wil send you her id
Drive safely! (I hope you're a passenger and not driving while sending messages)
I'll be out in a bit but back tomorrow morning.
this is her id 694195267867639848
Hi
i would like to know why i am getting banned by playing on different PS5?? and why its saying prohibited hardware ?
Somebody know if i make a ticket on pubg battlegrounds if they going to refount my old progressive skin ? i was having the beryl gear head at lvl 8 and the heart mk12 at 6 and somebody steal my account and disable both of them 🙁
Cheaters are getting caught, hell yeah finally
On TDM, the M24, somehow there is no bullet, I mean... I shoot, but the bullet never reach the target... I'm gonna be more explicit... Couple of time I noticed that my aim was good, but nothing happened on my enemy... But today, always talking on TDM, I shot to one of my team, he was AFK, and from 3 bullets, just 1 hitted on him, he was so close to me, maybe 2 meters...
why it black like this guyss helpp meeee plssss
im on this screen 2 hour
plss
helppp
@idle sundial if happens again, wait and press escape until you find the option: restart Lobby. It might work and and if doesn't work, verify the game files and try.
Please refrain from posting the same message across multiple channels, especially completely unrelated channels like #🏆│rank-badge-requests or LFG channels. That's a sure way to get banned for spam yourself if you're not careful. I understand that you want to help your friend and this is important to you but spamming has never helped anyone.
I have revoked the ban. However, if this happens again, there won't be a third chance.
Sorry for the delay BHGYT but same here: unbanned for now but ensure your GF keeps her account safe now.
She has make a nieuw password and logged out of every devise so normaly its safe now
We cannot assist with bans. Like the message states, please visit support for more information.
Ty for the unban
Me and a couple of mates have found a fix for the audio issues on Xbox. We found that if we went into the Xbox audio settings and changed from one to another and back again, it fixes the issues. Hope this helps. I changed from Dolby Atmos to DTS and everything is fine now
I HOPE THAT ONE DAY I WILL SEE CHEATS BE BANNING FOR MORE THAN ONE DAY IF THEY CAN BAN A GUY WHO JUST TOLD HIM THE TRUTH BECAUSE OF A POLISH RUNNED AND INSULTED STREAMER. WELL PLAYED PUBG. XD
Hello, could someone help me with a problem starting the game
updated gpu driver and uninstalled/reinstalled the game from steam
Did you try anything Google says to do?
Run as administrator: Right-click the program's shortcut and select "Run as administrator" to see if that resolves the issue.
Check permissions:
Right-click the file or folder, go to Properties, and then click the Security tab.
Click Edit, select your user account, and ensure you have the necessary permissions like "Full control" or "Modify".
Temporarily disable antivirus: Antivirus software can sometimes block files. Disable it temporarily and try to access the file again. If it works, check your antivirus settings to allow the file or program. You can find settings related to ransomware protection in Windows Security under "App and browser control".
Unblock the file:
Right-click the file, select Properties, and check the General tab.
If there is an "Unblock" option at the bottom, check the box and click Apply.
Verify the file's location:
Right-click the file or shortcut and go to Properties.
Check the path listed under the Location field on the General tab to make sure it is correct and the file still exists at that location.
Run a system file check: This can repair corrupted system files that may be causing the problem.
Open Command Prompt as an administrator.
Type sfc /scannow and press Enter.
Wait for the scan to complete, then restart your computer.
Recreate the shortcut: If the issue is with a shortcut, try deleting it and creating a new one.
Update Windows: Ensure your Windows is up to date, as updates can fix various bugs and issues.
Go to Settings > Update & Security and check for updates.
Not having access to a specified device path usually means you're not an Administrator account or your permissions are messed up.
Could anyone tell me if its normal to have this fps, cpu and gpu usage, i have an rtx 3050 and i5 11th gen 6 core, all minimum graphical settings
Is it impossible to get bear feet now I’ve opened over 500 hunters chest
Hello, I can't open "regular crafting" tab. Restarted game and pc.
Any idea about how to fix this?
RTX 3090
RTX 3090 + 32GB RAM
😶🌫️
where?
in your dreams ?
It's been 2 weeks, but they still haven't given me anything for the event.
me and my friends recently getting these too, i use a gtx 1660 super, and my friends have an rtx 3080 and an rx 6600
had to re-install the windows on my pc.
hours of troubleshooting, and nothing.
windows 11 - but went back to win10.
There was a slight delay here, we apologize for the inconvenience. We expect these rewards to get injected into your account by the end of the week.
1440x1080 was fixed?
Same
In some of the games the vc works perfectly fine, in some it doesn't work at all
why was this rejected?
Does that PS5 has something added? Cause if it does, there your answer
I think it's because the screenshot isn't fullscreen.
DAMN :(
piligrim might be right, your in-game name isn’t visible.
ooh i see
Hola. tengo un problema al jugar PUBG. Quería saber si alguien tiene el mismo problema, cabe destacar que puedo jugar RDR2 en ultra, otros juegos tambien en graficos altos sin roblema. Solo me falla PUBG! 🙁
Hay veces que puedo jugar 2 o 3 partidas sin problema, pero hay otras en la que no llevo n 2minutos y se me crashea (todo el PC se congela, debo reiniciar)
ya he probado todo lo que recomiendan, instalar driver nuevos, probé con mas antiguos, una instalacón limpia de pubg y steam aun así nada ha servido.
Nombre del SO Microsoft Windows 11 Pro
Memoria física instalada (RAM) 16,0 GB
GPU Nombre Radeon RX 570 Series
Versión del controlador 31.0.21923.11000
Versión y fecha de BIOS American Megatrends Inc. 5.11, 20/11/2023
PLACA INTEL X99-P4
Procesador Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, 2200 Mhz, 12 procesadores principales, 24 procesadores lógicos
I have downloaded PUBG on Steam and I click to play and it shows the logo and then it shows a black screen and it doesn't do anything. I also downloaded it from Epic Games and it does exactly the same thing.
hello is some1 here that can help me?
Και εσύ πρόβλημα έχεις ε
nai
what happen to the map selection for OC servers only Random and Casual mode avaiable.....???
whenever I try to run pubg i get this error
i played around 8 hours ago and it was fine
tried restarting and validating game files, neither worked
double check if you're running in windowed or full in settings. I had it where if I played in full screen and tabbed out of PUBG it would instantly crash
I cant even reach main menu bro
is this bug? complete 4 missions
have the same issue
restarting the game solved it for me
1440x1080 was fixed?
career tab wont open for me , any solutions?
Has anyone else been getting randomly banned for “prohibited hardware”? I have a completely factory Xbox X Series and 100% stock controller, (see pics for proof) yet I have been randomly 3 day banned for the 3rd time now. I reached out to PUBG help support twice now online with no help at all. It seems to be happening either near the end or beginning of every month for the last 3 months for me. I have been playing for 8 years on Xbox and have gotten pretty decent with a controller, but I’m no where near the top players like Shroud or something. So it makes no sense to me how I’m being banned over and over simply for occasionally making some decent headshots. Getting extremely frustrated at this point…
It’s never random. This is due to you using a Cronus, xim or strikepack.
Anybody know if collective minds strike packs still work on Xbox or did they finally ban those? I’m not seeing any shortage of enemy’s using them in ranked matches the last few days
🐀
I have weird graphical issue only on post-match screen.
I have verified the files though steam and even reinstaled the game
@chilly surge why i still didnt get 1k g coins?
Does anyone know how the invitation codes work? Where you invite friends and then get rewards?
What do you need help with?
Is this regarding #🕹️│celebrating-the-console?
The winners were announced last Tuesday and the announcement message reads that the reward will be injected within the next 2 weeks.
can someone please help me. every single time i get in the final 5 or so alive i get this error and bounced from the match. i have tried everything from verifing game files to reinstalling the game. ive added battleye to my firewall and deleted and reinstalled that as well. i dont know what else to do.
it's your game not a hack
I wish it was my game. It's Krafton's. 😛 Weird loading on client side, you mean?
No, it is absolutely not. I have never once cheated or used a “Cronus, xim or strikepack” in my life. I’m not even tech savvy enough to know wtf that even is. I have an absolutely 100% stock console and controller, as I showed in the pictures. There’s zero way my console has ever had anything like that installed on it. I have been playing for 8 years since day one of PUBG coming to console and never had a problem until 3 months ago. I’ve made some decent headshots and have a lot of practice with a controller, but I’m nowhere even close to the level of some high level streamers out there.
I am a completely non-tech savvy person, which is why I play console and not PC in the first place. Lmao I barely even know how to mod Skyrim on console let alone download some kind of aim bot program. This has been happening completely randomly for the last 3 months for absolutely no reason.
You dont need to be any tech to use that
5 year old kids use that shit
But does that happen only on one account tho?
Well again, that shows how much I know about it lmao I wouldn’t even know where to go to go to download it. Last time I used a PC was Windows XP days. Lollll I don’t even own one.
And yes only my main account keep getting 3 day bans over and over for no reason. Happened 3 times now over the last 3 months
Idk if u even need pc for cronus xim
Thats wierd maybe someone else used your account to cheat
I have no idea what those even are man. All I know is the term aim bot lmao
So you get banned for 24h every time?
3 days at a time. Then it unbans me. Makes no friggin sense
No body has hacked my account at all that I’m aware of
And then when you get unbanned you go in a match how long it takes to get banned again?
Usually okay for a few weeks. Then happens again around the end or beginning of the month. Has been happening since October lol
Or the end of September I guess
That's wierd lol did you contact pubg support on their website?
Yes twice now. Same copy paste response with zero help whatsoever. Lol so I figured I’d try to reach out to someone on here.
It’s making me wanna just up and quit honestly. If I get punished every time I have a good game a few days or weeks after, literally no point in playing anymore. 🤦🏻♂️ I’ve lost like 3 reputation points too. I used to have almost a lvl 5 reputation on there and these bans have knocked it down to a lvl 2 😒 feel like I’ve been black listed for literally no reason
I can’t figure out why and they won’t even tell me why in the return emails for “security and privacy reasons”. Lmao makes zero sense.
I played this game on pc and xbox now just xbox quited on pc too many cheaters this game is just dying every day
They be using chat gpt for those messages
🤣
Seems like they’re killing it themselves by banning their most loyal players for being half way decent at their game 🤦🏻♂️
For real… the first message I got back for my first appeal last month was literally exactly the same word for word, just different dates. Lol
Same here… I got the pioneer tshirt and everything… lol
I was hoping you were an admin of some kind but I guess I’m just here complaining to other players lmao
Well you see we have the same role colours 🤣
Idk anything about color differences lmao I am pretty much a noob when it comes to discord too 🤣
Mods be sleeping or maybe working on adding more useless things to the game
Have a good night or a day
🖐️
Lol welp… guess I’m SOL then. 😭😂
will they bring back stretched resolution? And i don't mean on borderless, stretched res on fullscreen like it was
can anyone help. i would be very grateful for any info whatsoever.
Have you tried bypassing the firewall entirely?
You're asking a networking question to game devs. Most people don't have this issue. The possibility of a firewall related issue is still pretty high.
It just takes a while 🙂 different teams are working on it. Also, it's "within" not "in 2 weeks".
If you still can't figure it out on your own or with help from some of our community members, please feel free to create a ticket with our technical support through our website.
Hopefully this week
someone have this problem? yesterday everything was normal, today i cant even launch the game, I open pubg and i have insta crash
Hello, what weapon you using, if you are using Beryl the game detecting false ban, if you have a really good recoil, try playing M4,AUG;ACE.. the weapons that are easy to control, if agin getting banned then try to send support.
Dm me i have a solution, it can causes custom resolution/false file verify..
Too, if you are Tier 1,2 game can give you many false bans, 6 7 times in a row.. happend to me many times on PC i have 8,000hours and profesional player, and game instant ban me if i kill anybody with Beryl on my New account Tier 1 level 84..
No I don’t use the Beryl much, I generally use the MP5, AK, M4, and M24/Kar. I have pretty good recoil control sometimes though, but I’m not like amazing. Lol I have no idea how any of my shots could possibly be detected as some type of aim bot 🤣
I’ve contacted support twice now with zero help too. Lol
Yes i undestand you, game can give you false bans, that way you send them support appeal it is usefull.. they are just answering to your appeal so stupid.. trust me, try play like a idiot 1 2 games and see
i got 7 times in a row 24h ban, because of using Beryl on my New account.
I had 4 tier reputation before almost to 5. Then since the last 3 bans I’ve been dropped down to 2 😒
I’m glad it’s not just me at least… lol
Yes it is possible, but try when game unban you try play passive 3 4 games, to game see to you are clear, then after 3 4 matches try play as you want
Yeah I’ve been playing again that way today and haven’t been banned. I’m paranoid every time I line up a nice snipe though… bahaha
Usually has been happening after 3-4 weeks
I dont know really what to say
i cant use beryl on my mini account
instant ban after 1 kill
The last 3 months it’s been either at the end or behind of every month… so weird
Beginning*
That’s crazy….
They seriously need to fix their cheat detection system…
Literally making their own game unplayable. It’s already dying as it is, now they’re banning their most loyal and skilled players who have been playing since day one… 🤦🏻♂️
nah.. they wont ban cheaters.. only high ping kill, extra kill etc..
loyal players
It’s so obvious I’m not using aim bot in any of my games. I miss all the time bahaha
Feel like they need to have a team of real people actually reviewing these reports they’re getting…
Having some stupid AI trying to detect cheaters is just not working.
I wish there were some admins on here who could give me some real answers lol
Answer: Pubg is not now, nor will ever be, concerned with cheating in this game. They make money setting bullsheet gcoin while encouraging MINORS to gamble with money that is obviously not their own. The company is trash... the management is even worse. They should be looking at a class action lawsuit for encouraging gambling of children very....very soon tho...
Why I can't check in in this event? Is there any criteria? I'm also currently logged in to the game.
It is impossible to use CODE for participating in 1000G coins lottery. What is the point? Tried from different platforms
Are there any actual admins in this group who fix problems/answer questions?
The Discord moderators like me help when they can but we're not game developers nor technical support agents. This is community troubleshooting, like the channel name says. If you want actual technical support from the PUBG team, you can contact them through our website: https://support.pubg.com/hc/en-us
I have this problem too anyone has solution for this
Lol I have tried that twice now with the same copy pasted result. See above images. I’ve tried to contact everyone I can possibly think of with no help whatsoever… 🤷🏻♂️
Getting on here was my last ditch effort to find help. Lol
Ive also still have that issue, i changed resolution, verified files, reinstall game, uptaded graphics driver, off discord overlay and I dont have open any aplications in the background and still the same
Because of yesterday patch
Pv me mate
i have fix for this issue
KDA doesnt calculate accurate since update
my mic stopped working after todays update
anyone know how to fix this?
I only have my working mic enabled so its not an issue that it defaults on another one
also when i slow walk and then ads or aim i stop slowwalking?!
where can i do a bug report? anyone know
i cannot open those weapon skin crates
"another purchase is already in progress
after last update my PC gets the win 11 bluescreen "your device has encountered a problem and needs to restart " when I start PUBG
I played just a few days ago np
How do I apply the voucher for the vest on my Xbox because it says I have to have 25 characters but the voucher is less than that
I get this only when I try to join the new map. My game works fine everywhere else and I tried playing it on the best resolution and the worst and get this regardless. I also tried playing in full screen and borderless and it still crashes. Anyone else? Just me? 🙃 I updated my drivers, restarted my computer and nothing worked so far. I suppose I can verify or reinstall my game but don't see a point if it's just the map that's crashing my game?
what is this , how to fix ?
play lol? you get it if you have vanguard running
How do I apply the voucher for the vest on my Xbox because it says I have to have 25 characters but the voucher is less than that
Same here
I can't use my voucher for the vest bc I'm on PS5? Is there a console redeem code?
the game security program is not running correctly pubg pc, i am getting this error can someone help plz
Yo can someone help me out the game is no longer loading for me after the most recent maintenance update it shows pubg loaded on my taskbar but when I click on it it wont open?
Anyone else having issues after the update? My pc runs fine but my friend who never had issues before seems to be crashing every five minutes. Not sure on his setup but I know he has an rx 580
Always bot responding on website lol
Does anyone know why since the change to new gen consoles only, Xbox updates have been under 1GB for the last few patches but PlayStation have been like ridiculous sizes?
I just updated my game on Xbox, it was 546MB, my friend on PlayStation has 22GB
Still no sanhok on map rotation on console get rid of the worst ever made map named rondo no one wants to play that shi
I agree
Use it on krafton site
How do I fix this on PC (Chrome). The website never opens as you can see it's stuck with this box in the middle
It does open on Mobile (Chrome) so what could be the reason
It’s not working
is it just me or does that golden egg event on the website just not let me claim rewards at all.
So for you to claim the eggs to have to play games and try to survive at least 15 minutes or more in each game you play. Also ensure that you join the event and that your correct account is linked cause I claimed my 300 eggs from yesterday. Have not start today’s daily as yet
Where can I change the transmission codes? If anyone could help me, I'm new to PUBG esports.
When is it expected to get the gcoins for #🕹️│transition-to-current-gen-consoles ?
You got better skins in game anyway even for BP
I wonder the same bruh
?is this sarcastic or actual
sorry, but its been almost more than 2 weeks now
i can get the eggs and what not i just cant claim the bp or chests or venter the draws for the random stuff thats there
You have to have a specific amount off eggs. So for each entry based on what you’re looking for at the upper left-hand corner, it shows the amount of eggs you’ll need for the entry right for the draw for the exchange right it shows you the amount of eggs you also need for you to claim you have to ensure that you are doing the daily activities and claiming your eggs also, you have to ensure that you are logged in and you select join event if you don’t join the event, you are not able to collect the eggs nor able to exchange them for anything.
When you go on the website and it shows that you do not have enough eggs it can only means 3 things.
- You are not logged in
- You did not select “join event”
- You had not completed the daily activities to claim the eggs
No i won too still didnt get g coins
ive got enough eggs i just cant redeem any of the things
I know for the draws it’s a weeks thing so I think you would have to wait until the 12
When this week draw will take place. That’s if you make an entry
Hello,
I’m reaching out because I’ve been experiencing very slow texture streaming in PUBG for the past week. Before that, everything worked perfectly– textures loaded instantly and the game was consistently smooth.
Right now, the textures load extremely slowly, sometimes staying blurry for several seconds. My FPS is stable at around 300, so performance itself isn’t the issue.
My system specs:
AMD Ryzen 7 7800X3D
32 GB RAM
2 TB NVMe SSD
NVIDIA RTX 5070 Ti 16 GB
I’ve already tried a lot of things:
Changing in-game graphics settings
Adjusting NVIDIA control panel options
Verifying game files
Clearing config folders
But nothing has helped so far.
Since this problem started suddenly and without any hardware or software changes on my side, I wanted to ask for your advice
thats the problem it wont let me make the entry
you found out ( amdip)
anyone esle has a problem with BZ nade keybind after last patch ? it says "there is no BZ nade" when i press the keybind... even if i manually equip it into nade slot... mby the game thinks i want to equip BZ nade launcher ? idk
In the Events Center, vote for your team. I can't complete the "View tournaments from the overview menu" task. It says a match is in progress, but nothing is displayed. Can someone help me?
Still nothing ?
hello, when will we get the 1k G-Coin from the PS5 transition thingy? I was listed there & never received it
Same dawg i been asking every day they dont care
if only Krafton support could be contacted here
Does anybody else's in-game audio just randomly shut off sometimes? Why does it do that? And no it's not because I cycled voice channels
It doesn't get fixed until the end of the match and I return to lobby
Or sometimes it happens in the lobby and then it doesn't fix itself until the match starts
dmg are shit now. And cheaters are getting more and more. Where anticheat?
where battle pass go?
Why I can't vote in "Events"? Why I don`t have permission anymore? What happend?
Won g coins still didn't get any and they closed the channel no access to it lol
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Did anyone else not recieve the twitch drops from yesterday in twitch rivals?
yea
i hope they fix it. Since it seems like a lot of people is having the problem
It happens to me. If you have dual monitors, try clicking somewhere in the 2nd monitor and then click back into your main monitor. If you have only one screen, try the same thing by using alt+tab to click into a different window and then back into your game
The battle pass swaps around every few weeks with a couple days in between each. Right now we’re in between Dia De Los Muertos battle pass and the winter one coming next on December 11th for console
YO guys I cant redeem the golden eggs
Try switching your browser for some reason it worked for me
I tried on one didnt work , switched to another and it started working
Anyone gotten this? A friend of mine has this issue... is it graphic card related? New computer
i get this every time i open the game, in my case i no longer pay attention to the message
Saben por qué no me aparece el paquete que compre de los 5000+1000 G-coins? Ya pasaron 3 horas y todavía no aparecen en el juego soy d Xbox
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anyone else didnt recieve recent drops ? the yellow aug , mask and stuff ?
i claimed it after watching and never recieved it
never had a problem with that before , always recieved my drops few seconds after claiming
guys what do i do if my microphone doesnt work after the update
@chilly surge where are the g coins ??
Disabled in pubg? Verify the files?
Someone can explain to me why i cant claim the last Mission of the Tournament Quest? "Watch the Tournament" Did try it with all Brwoser i have but nothing work
Hello Tom. In the lobby, click the red logo to the right of the shop, then go to the competition menu and select "Overview." If it says "Game in progress" but nothing is displayed, change the game language to English. The "play" logo should then appear, and clicking it will take you to Twitch. I had the same issue; that's how I fixed it.
alr did it all the reason was cause i used voicemod once and it became my default microphone and the one that i used before wasnt set for defaul
and wheen i was playing pubg i didnt use voicemod
Hello there! Idk if I shall send this there but I noticed something in the calendar
Js a mispell nothing much
Hi everyone, join my clan
No
holy fix the ranked que its not normal to wait for EU FPP SQUAD ranked more than 10 minutes ... this game is becoming such a meme its unbelievable
if killing the game is your goal you are doing amazing job
agreed
its been like this for 24 hours now
we have restarted the lobby and game many times nothing works
also our pcs
Hello, yesterday's evening I wanted to play and couldn't join any match, just infinite loading and timeout error, today is still the same. Tired reinstalling game, verifying game files in steam, using other internet connection, using other account. Any ideas?
Discord events are handled by us and we're happy to communicate with you.
If you still haven't received it by EOD tomorrow (which is when the 2 weeks are over), please let us know and we will escalate it.
Okey
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So, anyone elses sound completely borked? I hear shots infront of me and they are from behind me
Ranked is still not play able cheaters everywhere 
Ah ok, sorry if it seemed hash hehe. But I haven't received the 1k G-coin from the ps5 event
its been past 14 days too
Hi, anyone have the same problem on golden egg event that can't exchange anything? How to fix it?
EU ranked games down? taking 10 mins to queue a game
@chilly surge where are g coins? 2weeks already
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@chilly surge hi, but the 2 weeks for the prizes are over, how does it work?
I and others have not received anything..🥹
He never responds lol
Are you referring to the twitch watch drops? Cause if so, I have been unable to receive mine after claiming also.
good... to many usless cheaters so noone want to play this... new antisheat... hahahahahahahahahah
Before it wasnt better 😂 its still the same shit
anyone got MIC problem from this Update, teamate incoming voice is not auodibale
pls respon to me if anyone know how to fix it
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Hello, is there a solution for frame drops in the game?
"Community Troubleshooting"
I keep getting this error when trying to claim the daily egg challenge,
I sign in through my in-game menu & it tells me that I need to re-sign in when it opens the browser. I then sign in with steam instead, but get this error, if I use my Krafton ID, same thing.
i can't listten teammates voice in game can anyone resolve my problem
Anyone knows what are the Names of the specific skins i wanna set up an Skin like this but i cant find the Items pls help
Red hoodie unobtainable, off the same guy as well the mask is on steam market place for over $1k if any available good luck lol. Bottoms are also on steam community marketplace they’re called something like tracksuit if you search you can find them. Glasses are from a previous collab not obtainable gloves are heybox which is a streaming platform but they’re unobtainable most of the time
For second pic pretty much everything is in the workshop crates minus the face paint yet as it’s only from previous pass so it wasn’t added
All the cow print outfit is in the workshop crates too
Any update on the g-coins from ps5 current Gen transition?
Celebrating the Console challenge?
Yeah
I was mentioned in winners
Until now, the g-coins i didn't receive yet
Either hunter or archivist I wouldn’t say it matters
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why when i report someone for cheater, he/she get banned, game is not returning the lost points to me?
ranked section
Could you pull an update for rank badges my profile shows master but I’m survivor Ty
@tardy kindle
Maybe after this update
Ah ok
ahh, I will check once I get home
@tardy kindle
anyone know the issue with twitch drops not working is there a fix?
We're looking into it.
Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us
Additional information on bans can be found in the following resources:
- https://support.pubg.com/hc/en-us/articles/115004197714-Can-I-connect-support-to-get-unbanned-or-reduce-the-time-of-suspension-
- https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
- https://pubg.com/en-eu/clause/rules_of_conduct/label_steam/latest
Through the website! ⏫
If you're being serious and mean the Discord rank badge, I can technically try to remove your rank and then you can request it to be linked again with the updated rank.
I’m serious
Finished survivor last season
I removed your rank here, you can request it again in #🏆│rank-badge-requests
Forgot season reset says I have no rank now tuff thanks tho
The game keeps kicking me out of games back to back. And it’s pissing me off
bro fix ur anti cheat i got banned for nothing
i cant play for 6 hours
i got 24hr ban
this is so dumb
I received now, thanks alot
AUDIO ISSUE ON XBOX...
Anyone expeirencing this also??
We have noticed people can walk right up to you and we don't always hear them. Never happened before
Oh and I came to say the twitch drops aren't working but your aware that's cool
YES, it is bad... A quick hotfix would be great right about now. unfortunate, and I was also confused about the twitch drops also...
TWITCH DROPS ARE ALSO BROKEN. PLEASE FIX THESE ISSUES FOR THE PUBG COMMUNITY

@tiny bobcat any potential updates on this?.. Do not mean to be a pain... 🥺😔☹️
i claimed 2 twitch drops in a row , the one where was the yellow aug and today the vector and i didnt recieve any of it ingame
Yeah same has on last time, and Twitch drops haven't shown either
Anyone having issues claiming drops from twitch? i earn the last few drops but i dont have them in my inventory
Yeah drops are broken right now but they r looking into it
I'm waiting on some pants a spray and green vector
im missing those and the mask, skin gun other stuff from campaing before this one
@tiny bobcat URGENT ASSISTANCE NEEDED I have been unable to login to my main account for 12 DAYS due to "Fail to authenticate from external provider" error. I have submitted 3 TICKETS but receiving NO RESPONSE. Tickets: #20774615 (Nov 30), #20814575 (Dec 4), #20849070 (Dec 8). I am trying to purchase G-Coins but the game blocks me. Ticket #20849070 was specifically about this payment issue and it has been ignored for 4 days. My account works on Epic Games, but Steam is broken. Steam ID: healforce1 Please escalate this to a human agent, I am stuck!@gaunt portal@noble mural@ancient jewel
i claim all of those, but only PGC 2025 Emblem & PGC 2025 Roar of Glory
in
the Cyber Rabbit Mask still not get yet
Nobody answer me hmm
Glad to hear!
@steel jacinth
Yes?
@steel jacinth can you help me about this
So you're still looking for assistance with both issues: 1. logging in and 2. purchasing G-Coins, correct? Is your IGN healforce1 like on Steam?
How do i fix this bug?
yes , i wait response
why he asking me to put my email and password whne im alredy singet in with my steam account?
What is that gayme ? 🤣🤣
I am playtesting black budget and im trying to report a bug, when I try to it is meant to open a discord link but it doesnt work
Is anyone still having problems with Twitch rewards and not receiving them?
So where am I supposed to type in the day 2 giveaway code? There is no option to do so on the site that your bot linked on twitch
still no response huh
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i cant redeem the key of pubg black budget
Can any one help me
Probably an old question but was the TAA option removed from graphics settings on PUBG Series X? Just got one and can't seem to adjust the AA settings?? Thanks for your help in advance.
@ancient jewel mesajı editleyip düzelttim sizi etiketledim herhangi bir modlardan da dönüş alamadım mesajı gördüğü halde yardımcı olur musunuz
I cant play ranked becasue the sms verification keeps saying an error occured
any help ? PC player using xbox controller..been trying to find a community layout in the steam settings thats like using the xbox controller.
never got this twitch drop in my inventory, what do i do?
use vpn
It is using only TAA now. They only left the FXAA option on old ports because too many complained about the ghosting from TAA. On the base PS5 it is better used than what it was on old port. Old port used to run TAA then upscale from 1440 to 4k. Now they run upscale then TAA, creates a much cleaner image even tho the new port is also 1440 to 4k. I think they should leave the option for FXAA even tho I like TAA much netter
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Is anyone else experiencing game crashes recently? A few days ago everything was fine, but now the game crashes even in the lobby right after launch. I’ve had a Windows update and an Nvidia driver update recently. I’ve done a full clean install, but the problem is still there. Does anyone have any other suggestions for a fix?
game is crashing at launch for me. "Unknown crash" Also did a nvidia driver update recently (Pascal Titan x)
Team Killers - killed me and friend for our t3 loot\
Anyone know how to get your PUBG Partner role in this discord? Thought it might switch over but nadda
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Subject: URGENT: Steam Support Officially Confirmed They CANNOT Help
Ref: Steam Support Ticket HT-4HJX-CQ68-BTH6
Hello Krafton Support,
Previously, you directed me to Steam to solve this "authentication/linking" issue.
I contacted Steam Support, and they have officially replied (see attached screenshot) stating that:
- "Steam Support is not able to modify or unlink your account."
- "Linking and unlinking is an external process."
- I MUST work with the external game support (YOU) to resolve this.
Steam has confirmed they have NO ACCESS to remove the Krafton ID link.
We have reached the end of the line. Steam cannot help. My internet connection is fine (Epic Games works).
YOU (Krafton) are the only ones with the access to reset/unlink my account connection on your backend.
Please escalate this ticket to a technical specialist who can manually "Unlink" my Steam ID from your database. Stop redirecting me to Steam.
Waiting for a real solution.@primal gulch@low carbon@empty osprey
Please post that in response to your support ticket with our customer support team! We cannot assist with PUBG account issues here on Discord.
You can appeal bans through the website. ⬇️
Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us
Additional information on bans can be found in the following resources:
- https://support.pubg.com/hc/en-us/articles/115004197714-Can-I-connect-support-to-get-unbanned-or-reduce-the-time-of-suspension-
- https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
- https://pubg.com/en-eu/clause/rules_of_conduct/label_steam/latest
Please start to ban the cheaters!
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theres no point in making a support ticket if i got 24hour ban out of nowhere right ? by the time they will check on it the ban will be gone anyways... or they respond quick ?
after each update i've got voice chat problems. cannot join any chat channel. proximity or team chat. my mic is working on other games. but cannot use voice chat a couple of days after each weekly update. have any solutions?
This mission always has bug... It's not working. I got 6 soda drinks in the late game. It's often that this mission doesn't synchronize with the games.
what does this mean
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Give less vikend and give more erangel no one asked for that a$$ map
Sorry to hear about that! Please make sure to report any bugs through the support directly! ⬇️
Bug reports are not handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:
PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us
Please post feedback in #1014184851978604604.
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Hello there, how to fix this? I opened this site from pubg lobby and it worked yesterday
why when i turn on pubg it shows me smokes and not loading
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does anyone know how to fix this? i've already verify integrity the game files and i also tried to reinstall but it doesn't fix the problem and my game keep saying "update your game client"
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@regal vapor we need points back on every point we lose because of cheaters in ranked
bruh how come I get a week for accidentally hitting my teammates with a frag but cheaters only get a day 😔
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Hey everyone, I see other people having the sharpest graphics while I have the most blurry looking thing one can possibily have. (They also have their graphics set to the lowest)
Any fixes?
@Julian try swiching mosne bluri
Weekend #2 of the same issue. Reinstalled this game 5x over the last 2 playtests. Nothing works, cannot find a solution to this anywhere
guys can anyone help me? why i can't buy anything in golden egg event?
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hi, sorry for the late reply. What's mosne bluri?
oh, you mean motion blur? I don't have it on, that's why I am more confused
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hey anyone else having trouble getting this weekly to progress?
ive done to 10 time+ by now and tried just getting exactly one oe the other to 12
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anyone can help me how to fix this ?
my game is just stuck on this smoke screen thingy not doing anything else
anyone??
guys i need help i play the game through epic and i have a problem opening the game i try opening the game for hours and the game opens after 2 or even 3 hours trys i recive an error saying (Title:
PUBG Shield
Message:
Application is interrupted by external software.
Log File:
D:\PUBG\PUBGbhX8R\TslGame\Binaries\Win64\pubg_fail.log
Technical Information:
code: 00000252/0021, info: 0000000000000000
Possible Causes:
[MHY]
Button:
OK) the second error says (Title:
PUBG Shield Reporter
Message:
Interrupted by external program
Please reinstall the program
Text box message:
Do you know any workaround? Please let us know
Report Path:
D:\PUBG\PUBGbhX8R\TslGame\Binaries\Win64\pubg_fail.log
Footer text:
All of your information will be encrypted and protected and will only be used to improve PUBG
Options:
☐ Send Report
Close) i have been in this mess for a week i deleted riot games and valornt yet i am still facing the same issue. please if someone knows the solution please tell me
same, have you found anything?
I've tried just about everything aswell
It's stuck at "initializing" esentially forever, i gave it an hour i think, its still stuck
Hello guys i have a problem, I just installed PUBG on my computer using the Steam launcher, but when I try to launch it, an error message appears saying "insufficient system resources to complete the requested service." Could someone please help me fix this problem so I can play the game?
yo guys i need help my steam account is not working (ERROR)....(there was an error communicating with the steam servers please try again later)😔
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Anyone else having trouble with controller on Steam?
Do any xbox players get a notice saying pubg is no longer supported on Xbox one?
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There's a bug on xbox where the game freezes if you enter the match log while you are dead spectating team mates.
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I want my medal.
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WHAT?
@sonic rover long time already since November they discontinued it on PS4 and Xbox one
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Is win streak showdown bugged? It keeps resetting even though there is no opponent to spectate
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Who knows how to fix it? The tab with gaming events does not open
merry xmass hope you have a grate day god bless you
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This is now happening to me. What did you do?
I deleted the temporary files of tslgame
Waiting for 1 hour Again and again initialising
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Hi I wona squad
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If you're looking for people to play with, you should check out the channels below! ⬇️
Looking for a teammate, or perhaps a clan? Select your platform role in #📫│role-select to access the LFG (looking for group) channels, including:
#🔍│pc-na-lfg #🔎│pc-eu-lfg #🔍│pc-oc-lfg #🔎│pc-as-lfg #🔍│pc-sea-lfg
#🔎│console-na-lfg #🔍│console-eu-lfg
Other (non-English) language LFG channels (requires selecting the corresponding language role(s) in #🌎│language-select):
#🔎│krjp-lfg #🔍│vn-lfg #🔎│mena-lfg #🔎│ru-lfg #🔍│tr-lfg
Clan recruitment messages may be posted only in the clan recruiting channels, one post per clan per day. Do not post clan recruitment messages in the LFG channels. (See Rule 7.)
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Don't spam
where can I report graphic bugs with items?