community-support

[jagged nebula]

What did the maintenance did?

New features?

[dawn oar]

J

[sharp widget]

Moved to a new datacenter

[jagged nebula]

Faster?

[dawn oar]

Halo

[brittle jetty]

Do you need help with Dyno?

[plucky temple]

hey how do i make a support ticket

[waxen tapir]

Hello!

Thank you for using Dyno!
We would be happy to assist you in our #support channel.

Our support staff are volunteers so please be respectful of their time.

[light raptor]

Hey dyno

[brittle jetty]

Do you need help with Dyno?

[proven wren]

Is there any way to make tags in embeds?

[proven wren]

Like this one

[brittle jetty]

You can make custom commands to create something like that

[ornate oriole]

Is there a way to ping a role in a automation message?

[wary vine]

<@&roleID> Include it to ping

[dense basalt]

How do i set up a count like this bot using dyno

[magic jasper]

Hello friends, Eid Mubarak to all Muslims.

I need someone to send me a private video on how to get Diana to write a welcome message in a specific chat within a Discord group.

[calm wing]

.

[opaque flume]

Hi there, do you need help?

[opaque flume]

Eid Mubarak. You can take a look below:

[opaque flume]

Not doable with our systems, sorry!

[rain siren]

I want to use Automod to detect image spam, but instead of detecting it based on a certain number of images, I want to set it up to detect it when a specific image is posted. How can I do that?

[calm wing]

.

[ornate oriole]

Can i ping the @ here in a auto message?

[rigid portal]

No you cannot

[rigid portal]

That filter is called "image spam"

[nova relic]

guy i can get help about history command ? (it like use ?check or custom thing) that will show newest deleted message

ex: ?check

dyno: @ user? : deleted image or message

like that

@regal jewel i need help abit (sorry for ping)

[regal jewel]

can you please show me what you mean?

please also do not ping staff for support

[nova relic]

mb i dont read that

i want to help about making command that show history of delete message (the newest one)

like using the command:....

[sharp widget]

We do not have that feature. The closest thing we have would be our action log module. But you can not "call" on it.

[nova relic]

oh ok,thanks!!

[sharp widget]

Not a problem!

[mystic shoal]

Hey, anytime I use the {user} in a welcome embed, it shows the ID of the user instead of @mystic shoal for example
Is this behavior normal or is there anything I can do about it?

Same in Auto response btw

[brittle jetty]

Hi there! Due to how Discord embeds work, the title cannot format pings.

You can put the message in the embed description and use a header to properly ping users.

[mystic shoal]

That works, thank you <3

[brittle jetty]

Of course, happy to help 🙂

[rigid wren]

How to set up the moderation for staff roles

@regal jewel

[opaque flume]

from the moderation module on the dashboard or with the following command:

[waxen tapir]

**Command:** ?addmod

Description: Add a moderator role.
Cooldown: 5 seconds
Usage:
?addmod [role]
Example:
?addmod Police

[rigid wren]

It dosent work

Like how do I set up the commands

[opaque flume]

what doesn't exactly work?

[rigid wren]

like how do I do it

?

how to like warn s1

[brittle jetty]

You can warn someone with the ?warn command

[rough spear]

/build

Hey, can someone please help me how to protect my bass using a protective dome?

[hasty kite]

You seem to be in the wrong server, this is the Dyno support server.

[rough spear]

Hi admin, i need help .

[hasty kite]

We can only help with the Dyno bot here

[rough spear]

Where can I find an admin to help me on the server?

[hasty kite]

We do not know, we are not affiliated with any game servers

[waxen tapir]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[lyric cipher]

@rough spear ^

[hasty kite]

? I had already answered them

[lyric cipher]

Mb

[deep mist]

Hey loves; is there a limit to the amount of streamers you can have set for the announcements with the free tier?

[ancient ether]

Does ModLogs not delete when you clear someone's warnings?

Or delete warnings

[brittle jetty]

What do you mean by that?

[ancient ether]

I did the clear warnings command, and they don't show when I do del warn but they still show when I do ModLogs

[brittle jetty]

As stated, modlogs are permanent.

[ancient ether]

Alr prob intended ok

[ancient ether]

Sad. But thanks

[deep mist]

When setting up announcements for people going live; is there a limit for how many streamers we can have announcements for? Does that make sense?

[hasty kite]

Twitch is a premium only feature.

[covert terrace]

how do i make dyno auto react to a new thread in a forum, i dont see the option on the website for forums

[deep mist]

Okai, thank you!

[rain siren]

If I copy a specific image link (including links and offensive words) and paste it into the prohibited words section to activate it, will the specified image be detected?

[warm hearth]

hey yall

i have a command that uses a gif and it aint showing

what do i do>

its supposed to show this

https://media1.tenor.com/m/-J6zLiz-MQcAAAAd/nick-sogard.gif

disregard, i fixed it bc im the man

[sharp widget]

We do not have image detection systems like that, sorry!

[night lintel]

Question; how do i make dyno give all everyone members a guest role ?

[rain siren]

Understood. Thank you.

[paper geode]

Hello can someone else teach me how to do this?

[solid crater]

Anyone has knowledge or known workaround for issue when a certain UID cannot processed by modlogs command?
Especially this one, modlogs page 2 of certain UID cannot processed but page 3 can.

[opaque flume]

See below:

[waxen tapir]

**Command:** ?role user

Description: Add/remove a user to a role or roles.
Cooldown: 5 seconds
Usage:
?role user [user] [role]
Example:
?role user @NoobLance Moderators

[opaque flume]

Is that message sent after running a command or just saying the “report” word?

[paper geode]

It is just like this, where a Mod will run the command and it will show like a tutorial thing with the user who need Helo

[night lintel]

Thank you

[molten spire]

Possibly idiotosity on my end, but how does one set up dyno to let general members revive chat? I’ve seen it done in other servers I feel I’m just slow

[lucid monolith]

Tell me, is that true? If so, please could you tell me more about it?
original message #1420176253117268059 message guild id 706767466860380170

[gusty jackal]

Help

[waxen tapir]

If you need help with Dyno, please ask a question or state a problem.

[buoyant plume]

No it isn't. Unless a server deliberately makes their modlogs channel public

[lucid monolith]

Thanks for your reply. I was starting to think there’d been a leak or something like that.

[buoyant plume]

Just another day of people making random stuff up

[tender geode]

Is it possible to make a role that you can only ping with a custom bot command, but that the boy limits the amount of times it can be pinged either by channel or by frequency/user

Example:

• Helper role
• can only be pinged once a day per user
• can only be used in specific channels

[rancid grail]

pls how tf do i fix this

one of my roles randomly became like this

and some member randomly got it too

how do i remove the role

[subtle isle]

Why moderator can unwarn self

[rigid portal]

No that's not true. Sorry, didnt realize someone else answered already

[warm flower]

It won't enable the command, and if I try using it it says it's disabled.

[warm flower]

hello

i play rank and rival said:A party member (@TranTrong_5th2) does not have a trusted Roblox account

[hasty kite]

This is Dyno bot support. We have nothing to do with Roblox

[supple orchid]

It’s a bot role. To change the name, you will have to change the bot name

[supple orchid]

Moderators have the delwarn command, to disable it. You will need to go to the dashboard > modules > Moderator

[vivid depot]

is support here only about Dyno bot, or I can ask about other Dyno.gg products?

[brittle jetty]

This support server is for Dyno exclusively. If you have questions about other Dyno Labs products, you should head to their respective support servers

[vivid depot]

may I ask where can I find their respective support servers

[brittle jetty]

You can find a link to the support servers on each website

[upper rampart]

Is there a way to lock all channels or must you set them individually on the dashboard

[mystic shoal]

It still shows the ID thing on mobile in the welcome messages (first screenshot) but not in the embed I manually send
Opened Discord on PC and it shows the message as intended (second screenshot)

[sharp widget]

Welcome to one of the oldest discord bugs known to man.

[mystic shoal]

-_-

[sharp widget]

Yeah, it's completely on their end

[mystic shoal]

Is there a work around for it?

[sharp widget]

It's discords bug, not something we can correct as it's fully dependant on them

[mystic shoal]

Alright, ty

[sharp widget]

Np

[upper rampart]

Is there a way to lock all channels at once or must you set them individually?

[sharp widget]

?lockdown all

[upper rampart]

Thanks.

[mystic shoal]

Is it a Discord bug too that the "@" is at the end of the ping instead of the beginning?

Just noticed that lol

[buoyant plume]

That's because of the arabic characters (which are rtl)

[mystic shoal]

ooh, makes sense

[mystic shoal]

Would a short delay of the welcome message maybe fix this?
So that Dyno waits like a second or two before sending the welcome message after the user joined
Maybe Discord can't find the user and only displays their ID when the message gets send instantly after the user joins

[sharp widget]

It's not something that would fix it. It's 100% on their end if it works or not

[wind bough]

Is it possible to add other server members to an already created ticket? The goal would be to have multiple server members able to see the ticket, besides staff

[brittle jetty]

You can either manually set roles for who can see tickets and include all your staff roles + some other roles, or you can manually add users to each individual channel as an override.
-# Our developers would love to hear feedback on how we can improve the Tickets module! Give feedback...

[wind bough]

Thank you! A command would be great for that process

[rancid grail]

wdym

i don’t rly understand

can i have an example

[supple orchid]

When you add a bot to the server. That is the role made for only the bot

[rancid grail]

but i removed the bot and the role as still there

i just added the bot back tho

[supple orchid]

If the bot is removed, it should be deleted. That’s a discord issue, not Dyno

[molten spire]

I’m struggling for like no reason, I’m trying to set up a custom command to let me everyone revive the server, and ik its possible, does anyone know how?

[fair fog]

The welcome won’t work I have it every permission for the bot it’s self and in the channel and still won’t work

[main leaf]

How are you testing it?

[fair fog]

Wdym it’s for my server

[main leaf]

Yes.. how are you testing to see if it works or how do you know it's not working

[fair fog]

I’m inviting my friends and having them leave and I’m giving it every permission. I’ve tried everything I can think of

[cinder smelt]

What am I suppose to do if I got banned, and I filled in an appeal and got rejected?

[sharp widget]

Nothing we can do about it. Sorry.

[main leaf]

Can you show how you set up the module

[fair fog]

Idk what els to do

@main leaf

[main leaf]

Your title URL needs to be a URL not a message

[fair fog]

Oh shoot okay

Thx

[main leaf]

Np let me know if that fixes it

[fair fog]

It did thx

[main leaf]

How are you setting it up?