#community-support
1 messages · Page 30 of 1
does the bot down?
hello! ive been doing some digging in the dyno dashboard and havent been able to find a way to set up a channel that automatically bans anyone who sends a message in it. doing this for a pretty big bot server for all the scams going around. does functionality like this exist by chance? if so, any docs that can be sent my way about where i can read up on it?
Please use #support-non-english!
Not that we know of, no
Unfortunately, this isn’t a feature that is added into Dyno, you can create a #feature-requests so we can see if it something that should be added though!
im trying to make an autorespond to "+vouch @user" but it doesnt work
i tried "+vouch" "+vouch {user}"
I have a question: can the bot send a private message when a member leaves? To inquire as to why they left?
No, it can't
Thank you!
We kicked the dyno bot by accident and when we tried getting it back it gave us a o2auth error. Happened when me and other admins tried to invite dyno. Is there a way to fix this?
hi i wanna know can i create some custom command to create a text channel for me with some arguments ?
No, Dyno cannot create a text channel through its custom command module
Try Incognito Mode. Open a private/incognito window in your browser and log in to Discord there first, then try the invite link from Dyno's official site.
/lock doesn't actually lock any channels when it's ran?
If the /lock is not working, Dyno has incorrect permissions
Definitely has admin perms
hmmm
you can try the /diagnose and add lock to see if the error says it
If you have other roles in your server that have the "Send Messages" permission set to Green (Allow), those users will still be able to talk even if Dyno "locks" the channel for the everyone role
Ah that may be the issue, ty
Excuse me, how can i include forum ID into welcome message? i've tried to do as text channel but at preview instead of showing forum name like text channel, it showing Forum ID only
Last ID is Forum ID
And say, it doesn't work, what then?
Hello, I want to report a player because he has a completely black skin and hides where nobody can see him. His name is @Ryan2cool23. I don't even see him because of one of his abilities.
This is Dyno support and thus we cannot assist with this.
Discord channel formatting may not be accurate in Dyno's dashboard preview.
It seems like your channel formatting is correct and will render properly when Dyno actually sends the welcome message.
did you ban the bot or just kicked the bot?
kicked
can you share the error more?
when i press manage server, it shows this:
Instead of using Dyno’s website, add it directly through the Discord client: Open Discord and go to your Server Settings. Select the App Directory tab on the left sidebar.
I bought the premium for dyno, you guys took my money and never gave the service!
then i can access the dashboard from there?
idk i never had that problem before soo i wouldnt know but you can try
i tried through the app directory as well, still gave the same error
ive done that also, i just wanted to know whether everyone is having the same problem or just my server
might be just your server i never have this happed before
hello, How to Activate Your Premium, Go to your Dyno Account Page.
Select the "Servers" tab at the top and then click "Premium", Click the "Add Server" button, Choose your Subscription from the dropdown. then select the Server you want to upgrade, Select your bot look and click "Activate". The service should be immediate after this
can you show a error
How old are you
It happened a hr ago I just now figured out how to get support. But I have a screen shot of you guys charging me.
what premium did you do the dyno.gg or choose preimum through discord or custom premium?
did that help you
hello, why isn't Dyno able to lock all my channels?
Yo, I see Dyno logs messages deleted by users, but not by mods. Is it anything I'm missing in settings? Does Dyno not track that? Is it impossible to track in general?
Current settings
Hey there,
For settling this up properly, head to the "Moderation" Module in the Modules tab. You will get to see a dropdown there, called "LOCKDOWN CHANNELS". You have to select the channels which should be locked when you use the command ?lockdown in the server.
hey i have been banned from build a zoo server its been 3 days i was talking to my friend n i was saying to join private server can anyone please me how to get unbanned
I did select my channels, but the lockdown still doesn't work.
Semi-related question: is it possible to warn with an image attached at the time of sending?
Unfortunately, we cannot help with bans from another server
but its saying put appel on dyno
after filling all things in dyno its showing appel pending from 3days
Hey, is there a way to clear message history with Dyno?
If it’s still pending then you’ll have to continue waiting as a staff hasn’t accepted / denied it
DMs of Dyno?
ok solar thanks
No problem!
how do i make it so people get muted after certain amount of warnings
@reef pendant see this
see what

Yes but just between and Dyno
People been using it to spam my DMs with invites
how do I change the bot banner when I have the custom plan?
You can do this in the Discord Developer Portal (the Bot section)
Note that it make take a bit of time for Discord to display updates to bot profiles
See below
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
We do not delete Dyno's DMs.
You can close the DM to hide it or send multiple messages to put the invites out of your view.
Thanks g
but why is that? And why not cannot be done simply for a command ran by the user?
It would be super helpful to avoid spam
It is a decision by the developers.
Oh okay 😭
Hi, this is probably a dumb question but I’m trying to set up a giveaway but how exactly would I put the end time for the duration?
You add a duration, E.G. 3d & after the time period it automatically ends
Thank you
No problem!
Do custom commands support multiple user arguments? Like for instance if I wanted to do
?compromised @user1, @user2, @user3 etc then it would just do ?softban for each of the users? Or no?
Hiii! im having a hard time with the Dyno bot, (if anyone knows the answer to this). Im trying to create reaction roles, i have it set up on the dyno page, it used to work... so reaction role would change the person to allow them to see a specific channel. Now it says "cannot manage then it says the role" , however i have the bot on that he can manage roles... im confused
Is the role above the role(s) it’s trying to give?
Automod module > log channel
Tysm
I've encountered the problem that when I put "14yo" ".14yo" "y14" in a ban reason, dyno completely erases that. So I've been writing "0 14yo" the 0 is supposed to be time but now I'm wondering does it still ban if I put 0?
I mean if I put 5m, then it'd unban after 5 minutes but what about time 0?
0 would most likely be indefinitely
Thank you
No problem!

My automod refuses to do as i've set it to do. Whoever keeps automod running or wtvr please fix this. I know its not an issue on my end, dyno has ALL perms meaning it has no restrictions. Full reign and 0 excuse not to work
How is it not working? What rule did you setup? Show your automod setup
Hello, how long does it take for staff to respond to support tickets?
Does the custom ban command support delete_message_days?
I know this feature works with the native /ban command but I would like to use it for custom ban of hacked accounts so we don't have to type out the reason each time
It follows the prefixed command syntax.
Description: Ban a member, optional time limit
Cooldown: 3 seconds
Usage:
?ban [user] [limit] [reason]
?ban save [user] [limit] [reason]
?ban noappeal [user] [limit] [reason]
Example:
?ban bean making bugs
?ban save gin 2d needs to calm down
?ban noappeal piguy dont come back
- Its simply refusing to work. Don't know why.
2nd. Invite link rules. Anyone who sends an invite should be immediately muted and the message deleted
3rd. Okie dokie here's the screen shots
Who's testing it?
Yes before you ask dyno has LITERALLY every permission
Me
Automod ignores moderators.
So there's no way to get it to delete users messages like /ban does?
Run ?whois and show me the response.
I own the server on a separate account
.
The ban slash command does not have such parameter.
Yes it has the option to preserve messages or not
That equals to the ban save subcommand.
/purge
Purge only works on one channel
U cant perswrve messages only select who sent them
Its ur channel settings then
And/or dynos perms
I just want to be able to ban hacked accounts, delete the messages they have spammed in each channel while giving the reason
Js do it the old fashioned way
Dyno doesnt even ban half yhe time
The old fashioned way gets pretty tiring in a very large server
Thats what the normal ban command does.
Is there a way to get large text on the message embedder module?
Select profile. Typw ban reason etc etc
Unless you enabled preserve messages on the dashboard.
Member count?
What do you mean?
360k
Honestly best bet
@vital lion
@fringe breach Please stop interfering. Thanks.
Just took complicated
Im not?
)he asked for help
I helped
So instead of the normal text size, if you make them bigger like discord you can make the text slightly bigger with a hashtag, like this # Hi
You werent helping :p
hi
Do NOT get mad at me for something im allowed to do
It works the same way on the message embedder module for the description field.
Yes but we still have to type out the reason each time when using the /ban which was why I was trying to do it with a custom command
{require:serverMod}
{!ban $1 Your account has been compromised and you have been banned from our server. Please appeal once your account is back under your control.}
Thats exactly how it'd work.
Xhange prefix
You got the right custom command.
Yep it does, my bad. I never actually sent the message to see. Thanks 🙂
Whats not working exactly?
No worries.
Not deleting messages
Did you enable preserve messages on the Moderation module?
Lemme double check
Btw lmk when someone gets this figured out. Please dont respond to it unless you know EXACTLY the problem
So it is checked which now makes sense as to why it wouldn't delete it
So if I uncheck this, it should automatically delete users messages?
That's correct.
So we currently run two different ban commands
?hacked to ban hacked accounts with auto message for the reason
And
?ban for everything else
If I uncheck this, I assume there's no way to differentiate between the two for auto deletion
You'd have to use ?ban save to preserve messages.
Please run ?whois on the account you're testing AutoMod with and ?diagnose automod and show me a screenshot of both commands.
You could create a shortcut such as ?bans to shorten the command.
Could you give me an example, sorry to be a pain 😅
Yeah, its just {!ban save $1+}
And if I didn't want them to save what is the prefix
You'd use the normal ban command.
Or I just wouldn't put anything
Just ?ban @user ...
Gotcha
Deleting messages is the default behaviour when you don't override it on the dashboard.
So this
{require:serverMod}
{!ban $1 Your account has been compromised and you have been banned from our server. You will get an appeals link, please appeal once your account is back under your control.}
Will ban and delete the messages
Thats correct
While this
{require:serverMod}
{!ban save $1 Your account has been compromised and you have been banned from our server. You will get an appeals link, please appeal once your account is back under your control.}
Would ban and save the messages
That's correct.
Okay I got it so my best course would be to make a second custom command like ?bans with save in it
Thank you so much, been scratching my head
No worries.
supanigahiga owns the server and the command you asked for doesn't work
Can you have someone with permissions run ?whois @user (on whichever account you test with ) and ?diagnose automod?
Any specific reason?
And again ur 2nd command doesnt work
Mk be like that
I want to confirm some basic troubleshooting for the module. The ?diagnose command is always enabled; have a server admin/owner run the command.
Diagnose doesnt work. I own the server i would know
But the other atuff i can do
Automod seems to be missing deleting some messages upon banning. Not sure if this has been reported yet. Was having the same issues 5 hours ago, then it was good, and now it isn't again
No it's always like that
Has been since i got dyno in my server
Haven't had issues in the past, or in recent memory at least
Lucky
Amh
Smh
Have had Dyno for at least 5 or 6 years now
Can you show me a screenshot of the ?whois command then?
Yep doing that rn
Can you try /diagnose command_or_module: automod as well?
Mhm
Ik damn well nothing will. Happen tho
Show a screenshot of the responses please.
Who do. U want the whois of again. My main? (Server owner) or my alt?
Getting to that bud
The alt.
Can you show a screenshot of what happens when you run /diagnose command_or_module: automod as well?
How do you disable the /serverinfo command?
You can disable the command in the server dashboard > Commands tab > Misc section
Thank you, sorry for disturbing you helping the other guy
Sure but it ur gonna get the same result smh
No worries at all; I'm here to help!

Doesn't let me type the command u want
Doesn't even pop up now
Can you delete the AutoMod filter and add it back?
There is no filter
Your screenshot [here](#community-support message) shows you have an invites link filter.
Hwo to usee a comand of dyno
Is there an auto invite delete option with dyno?
👀
yes, go to dyno dashboard. look for automod is enable. create a rule. locate the invite links rule
Does automod custom responses require Dyno Premium Standard ($6 a month) or Dyno Premium Premium ($8 a month)? And can it ping roles using this feature? <-- it says "Premium" in the automod block, but the Standard plan says it has advanced automod.
no it does not required that
it says "Premium" on Custom Responses. I'm looking to ping moderators when a discord link is sent, especially with the increase in compromised accounts.
yea for that..
what do I even do at this point?
try refresing the page or close the browser
if you didnt think I already tried that, I already did. switching browsers results in the same result
If you're using a VPN, disable it
no vpn.
appearently resolved itself, its working now
odd
thanks ig
np
what does the .ban save {user} {time} {reason} command do?
The word "filter" isn't anywhere on the screen shot. Mind pointing where exactly
Ban a member without deleting their recent message history.
If the automod is set to delete all links, it also deletes things like gifs and some video files that are copy and pasted around discord. If I whitelist ".gif" and ".mov" will that have the bot allow those sorts of gifs/embeds or does it only work with full website addresses?
Can someone help me?
I cant find my command that i created!
Where is it?
Ty im in
Ty kyle
Can someone help me pls?
yeah does the bot also not work for anyone else?
The devs are working on it
How to add dyno bot in my server?
Hopefully it fixes asap
...
From website
Anykne
It shows to take a plan
Slide to bottom
Can't invite it for free?
Theres a plan named FREE
The automod doesnt work also ig bc i created a rule and typed everyhing wildcard etc selected actions but when a member sends forbidden message dyno just says "watch your language" and doing nothing i wanted to mute 😭
Same
Yes but now its fixed ig
hello! i’m not sure if it’s only me but; approved appeals are not working correctly. users should be getting unbanned but they’re not, i’m having to manually unban them through command rather than the appeal doing it
Hello yes how do I stop getting the updates for the bot in my server? I don't even have dyno in my server, but I'm still getting the updates.
Channel settings > integrations
Thanks
@grave cargo
@fading rune
@pseudo citrus
@snow anchor
Guys
How do I make Dyno like uh role that lets a person with that role to give out roles by like
?assign (role name)
Pfft I got rid of that bot bc I didn't know it so idk vro
you can create a role and under that command in Dyno's dashboard whitelist only that role
Huh
This didn’t help much
what is unclear?
Under what command
I have a role called Assignment Team in server
assign?
What’s next
Bumping this since I never got a response
It's discord's job to delete the messages upon banning the user. This isn't related to Dyno
So, Discord is having an issue keeping up with Dyno, and not the other way around?
🤔
Correct - this isn't related to Dyno. It's discord not being able to keep up with more recent messages to properly delete them.
Is there a command to toggle on/off the speak permission of a voice channel ?
how much longer for all caps automod to get fixed? its been so many days???
when i put it to 40% and save, after refresh it goes back to 70%
can someone please help :)
Unfortunately not, you can do it in the channel settings
We currently do not have a ETA
when i try to add the bot to my server it says invalid oauth2 redirect_uri
Try updating it if it's not uptodate
try updating what?
The bot
how do i do that
nvm i had to add it from the add to server button instead of the manage servers button
Oh ok
I reported him to discord for spam
is it okay to ping mods if this is happening
For future reference you can report a message to us through Apps -> Report Message after right clicking a message
Where exactly were you getting the url from?
wdym
What was the exact url where you initially got the error from?
it happened when i tried to add dyno to a server using the manage servers button
@buoyant plume hi
Any admins I need a help with dyno
ask your question and someone will answer when they can!
Ohh
IN MY server ?warn command is not work for some roles why ? But HC can use that cmnd ! But some roles can't use?
any one can help me how i should get unbanned from build a zoo servers
is dyno the higest role in your server?
Nope
try that, puyt it at the top of the role list
Ok man I try
But HC can use dyno but some small roles cant
Hi, can anybody help me with my Dyno bot in my server?
and/or help set up my own one
if so pls dm me 🙂
Yeh its a role I'm HC I can use dyno !warn cmnd but my admins can't use that
what exactly do you need help with?
Roblox rivals I got banned
can i ask something? is Dyno#1951 is a real bot? because they sent me like ur banned form this game bcs of roblox rules bla bla
What's its id?
Check out this page to learn how to easily copy IDs in Discord.
You can also use Dyno to collect some IDs using the following commands:
?roleinfo - Role ID
?serverinfo Server ID
?whois - User ID
I don't think i really received a response whether or not Automod -> Custom Responses required the Standard or Premium plans for Dyno Premium. It says (Premium) as a feature, which leads me to think it requires the Premium plan, but the plans says the Standard plan contains advanced automod features.
hi when i try to press save for bad words automod it says this:
Would there be a way to purge messages across all channels when a user send a message on a specific channel through dyno?
how to appeal for dyno bot bec i cant found
to set up a bot
As far as I know, standard contains a normal automod but premium has a more advanced
Is it an error?
Unfortunately, not no. You can use automod to block words you don’t want
I was banned from Aeronautica. Can you help me?
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
@flint zinc read this 
is there a way to see who enters a giveaway
There is not, sorry.
heya, just an off question but has anyone else been having issues with the "log invites/invite info" option in the action log tab?
hello, so i have an issue with the automod that deletes links, for some reason the rule i created applies to channels i have set as " ignored channels "
I need urgent help, Dyno is deleting a lot of messages. I synced, now It's broken.
It's Discord of 50k people and a game has launched a little while ago, chat was very active and now It's war.
also turned off, yet Dyno is removing everything!
Okay, fixed. Apparantly if you have a slowmode on let's say "general" for 10 seconds.
And you use the command to have "general" 5 seconds, it doesn't work. And for some reason, a lot of messages (chaotic as well...), got deleted automatically without a clear reason.
Is it possible you can can have it so dyno will notify you if;
A user with a specific role LEAVES the server?
No, Dyno does not have a built-in filter to notify you only when a user with a specific role leaves the server.
4
Is there any chance to get suggestions in dyno app?
Hello
Hi
15.000+ members and nobody is supporting, 10/10.
What do you mean?
All staff is a volunteer and work with their own schedule as they have other things to do.
If you require help, you just ask your question and anyone available will reply as soon as they can.
Can I add my Moderation Team to view submissions of ban appeals? I can't find this feature @fading rune
how do i implement this in a server?
How do i reactivate a bot in a specific discord server with premium?
is lockdown a premium feature?
Should be under the form settings.
Nope.
It is not.
They still can't view it, even though they have all the permissions set up correctly.
can be a stupid question but why in a server i have the toggle "remove roles when muted" and not in another?

mute command atm works and add "muted" role, but i want to add that things also
is for "use discord timeout"?
oh, nvm its that one
Where can i find that
I need help
It says: :dynoError: My role isn't high enough to moderate this user. Move me role up above other roles. But i gave It the max perms, what do i do?
@primal gust Sorry for pinging, sir, but may you help?
Dyno needs to be above the role of the user it’s trying to moderate
You need to move Dyno higher
That is lowwr
How?
Server settings -> Roles -> Dyno & move it higher
What option do i choose?
There should be some dots, hold that & drag up
I have Dyno on one of my servers, and I was wanting to remove it, but can't figure out how to do so. Help?
Kick it from the server
It's not showing in the members list, but it's still able to post in one of the channels.
Sounds like it could be a webhook. You can remove webooks in the server settings
I think I found it. Looks like I was following the channel and getting posts from that.
Thank you.
Np
Hey I'm setting up my first discord server. Auto role is not working at all for me. I gave dyno admin, put it above all the roles, enabled via the website and set up. Anything else it could be? I keep having the same person join and rejoin and it's not giving him the role I want. Thanks so much.
We've used autorole for a while and the past two days its not been assigning newcomers
Nothing in the settings has been changed
So no clue what is causing this (previously there was a lag of 2 hours which I raised a ticket for)
trying to add someone to the kick stuff in the dashboard and i am getting error status code 500 what is it ?
Hey there. Can you show a screenshot of your autorole setup?
Hi ,is the auto responder down
Hey can anyone tell me how can I only allow moderator for warn and timeout command
Modules > Moderator > Settings
Not that we know of, no

Hi
Sry
can anybody help set up Dyno for me
if so pls DM me and i will get back to you asap
Sorry, but that isn’t something we offer here. I would recommend checking out our support docs for details on setting up specific modules. If you get stuck anywhere you can ask here.
This documentation provides information on each Dyno module/command, including the description, usage, and examples.
does dyno have a list of automatically banned words/text for their automod?
@wise escarp 
Automod Banned Words & Link Blacklist Master List
List of common banned links and words used by our users.
Use at your own discretion
https://git.io/JIP8b
💀 thanks yo

hey! does dyno not have sticky roles?
Aliases: ?undefined
Description: Assign/unassign a role that persists if the user leaves and rejoins.
Cooldown: 5 seconds
Usage:
?rolepersist [user] [role], [optional reason]
Example:
?rolepersist @NoobLance Special, Because he's special
Hey there @winter hatch, see this 
not to a user
to a role itself
dang that why i kinda join since i dont know what i am doing 🙁
all good ig
I highly recommend checking the docs, it has step by step on how to setup everything
i have someone trying to appeal from my server but it’s not showing up in the appeal channel and yet they’re still getting this message
Those instructions are for applying permissions to a role.
wdym
why is it [user] then
does it stay for all users
or 1
can i get some help on this?
Apologies on the misunderstanding. Yes, the rolepersist only applies to one user.
The Mute command and its Muted role does apply to everyone with the role (given they were given the role via ?mute).
Hi Candy, you can invite Dyno to your server using the following invite link: https://dyno.gg/invite
how to remove and filter these types of messages pls help me
Oh hi scrapman
Add a channel that bans anyone who sends a message in it or something
if I don't use the appeal function does it automatically enable appeals ?
Appeals is more of a "sub-module" due to it being under the Moderation module, you don't really enable it or disable it.
Huh? I mean if i dont select it when banning do they still get the appeal msg
does anyone have the pngs for the dyno checkmark, error, and info emojis
I want to use them for a bot I'm making for my server
I assume you mean the no_appeal option on the ban slash command. Not selecting it defaults to False, which means they will receive the appeal link.
Is there any way to block people from creating threads that aren't attached to an existing message? I'd like people to be able to create discussion threads for messages in an announcement channel, but there have been a few instances of people making random threads for no good reason
or automatically create threads on each announcement, so that I can just use discord's own settings to stop people from making threads
Hey i have question
does someone know what are extact text or excludes text means?
I'm planning to make bot autodelete messages that could not be discussed in artworks channel
does anyone have the original files for the 3 dyno emojis (checkmark, error, and info)
nvm got it
That's a thing with channel permissions, not Dyno.
yes, there is a permission setting for creating threads in general, but nothing that distinguishes between ones that are attached to an existing message and ones that aren't
Exact text means messages with that exact text you typed will get deleted. Exclude text means any message that does not include what you typed will get deleted.
How can I change my Dyno?
Or do I need premium
like I sometimes see on servers, that the dyno isn't blue, but Rainbow-ish
.
You need premium, yes.
Hey I’m having issues inviting Dynos custom bot to my server
Hey does anyone know how to set the dyno bot up for log chats and stuff
Go to moderation module
Make sure you have a log channel set up
And scroll down and you’ll know what to do from there
Hey, is there a way to remove a role from everyone like a command? pls ping me
there is a "role all" command 
Description: Add a user to a role or roles.
Cooldown: 5 seconds
Usage:
?role add [user] [role]
Example:
?role add @NoobLance Moderators
Hi hi - is there a way to have more than one embedded message for the Welcome thing? Like, to have lets say two different messages, and its randomized on which one the user gets?
No thats not possible unfortunately
Aww okay, it would be really cool though
hi, just want to ask can i add more require role, more than one?
for custom commands
Hello
Use the allowed roles options at the bottom of the cc configuration instead of {require}
I'm currently trying to set up the auto moderation for a server I'm in(server owner doesn't know how), and Dyno is reading my servers fine, but not letting me pull up the access to the server. What server permissions minimum do i need to have for it?
Mate, I’ve been banned from spider-man for no reason! The admin said to contact with you! Would u mind helping me
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
#support > Automod
yo can someone tell dyno to unblzock me plz
im not trolling either cuz i couldn’t add him
how do i do when i do a moderation as ?mute or ?ban or when someone gets off afk or gets on afk the dyno bot message will get deleted after some seconds
That is not possible unfortunately.
That is a webhook, not @civic fossil.
how to make it so someone doesnt repeat the same message more than twice in discord
That's not possible I'm afraid
Hello. Action logs are not working. I have enabled the module. Bot has permissions and I have chosen the correct channel. What can i do?
all action log events or only specific ones?
All action log events
could you please run ?diagnose actionlog and show me the results
?tag dashboard
Dyno Dashboard
To get to your Server's Dashboard, head to https://dyno.gg/account, login with Discord (if necessary) and then select the server which you want to manage.
That’s where you can set it up
@buoyant plume Guys, is it basicly possible to Do a command that sends a message if a User is in a spezific vc room?
That is not possible.
-# Please don't ping for support.
Ok... Do you know a bot that has a function like that?
Is there any way i can make dyno autoban someone after a certain ammount of warns?
Hi there, you can do this with Autopunish. See below
We don't suggest other bots, sorry.
Yeah makes sence sry 😂
Hello. Action logs are not working. I have enabled the module. Bot has permissions and I have chosen the correct channel. What can i do?
can you show me how the module is set up on the dashboard
Check it
could you disable the module and re-enable it and let me know if the issue persists?
Wait
Still the same problem
You cannot unfrotunately
Oh why @rigid portal
Because its not a feature. You can request it with the link in the description of #feature-requests
The Dyno Support bot is not available publicly
is it possible to make a custom command that gives people specific roles?
or something along those lines
I mean to give specific roles.. like /mod gives user mod role… etc
other people besides admins need to be able to use the command…
hard to explain
That's what Matthew answered.
@hasty hawk Stop talking here and trolling if you don't need help.
For general chatting use #general.
There’s no need to be rude. Omi is a staff bot we use for this server.
hi!! do you know why dyno sometimes wont delete messages when i ban someone w/ preserve messages set to false?
Discord may not delete some messages older than 14 days.
This is a Discord limitation.
Is it possible to embed a timestamp of when a user jioned a discord server with the announcements module?
i see, but the problem i'm having is with recent messages, so no more than 3 hours
thank you for replying though
Considering the fact you were answered that it is a staff bot and you can tell by its roles that you can't have it, going to say this again: Do not chat in this channel unless you actually need dyno bot support.
I am writing to ask if I can be unbanned from Horse Life. I admit I made a mistake, but it was completely accidental and I did not mean to break any rules. It was my first time doing something wrong and I really regret it.
I love playing this game so much and I promise to be very careful and follow all the rules strictly in the future if you give me another chance.
Please review my case. Thank you very much!
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
See above
Where can I report a server member of this server? I received a suspicious invite link in DM and this is the only mutual server.
DM @woeful whale, our modmail bot
why can't I purge messages older than 14 days?
Because Discord's API doesn't allow it
Yo i add ticket tool and dino and if any1 tires to open ticket Dyno automatcly deleats it how to fix it
What do you mean deletes it? Dyno cant delete channels
Dyno is just logging the event. Look at the audit logs instead
Hey, I do have a question 
Practically, I've entered a giveaway but it keeps telling me that it doesnt allow Daily enteries, what should I do?
@rigid portal
Hello, for how far back does the softban command remove messages from a user?
Then you already entered.
7 days.
Appreciate it
Are you logged into the correct account on the website?..
I believe so.
I am going to see.
Not possible with our systems, sorry, and also not something we would allow.
How to make a tickets from Modmail?
Dm it
Hello!
I have a question regarding the custom commands.
How do I make commands like ?banscam which ban users for, lets say 7 days and the reason is auto set already?
I have been trying to do this for a while now but have failed and I cannot figure out what is wrong lol. 😂
Like is it a premium feature to be able to ban using custom commands or am I just bad at them? 
Your command would roughly look like
{!ban $1 7d place reasoning here}
If I wanted it sent in an embed I'd need premium right?
You could utilize the announce command, but that is a very basic embed, to edit it you’d need premium

One final question (I think 😂)
If I want it to send a message to the user whom I banned what would it look like?
Sorry if I am being a pest lol
Well, if you have dm on ban kick mute it’ll do it there, if you want one within the command itself, you can utilize the dm command, but remember to send the dm before you ban or else they wont get it, ( place dm on the very bottom of the command box, make it the last line )
Whenever I try and use it, it just says that Dyno cannot find the user to DM
Can you show how you have the command and how you are using it
I have it set up like this:
{!ban $1 7d Malicious content.} {dm:user} To prevent this in the future, avoid clicking dodgy links and enable 2FA.
I am fairly new to this so I hope it isn't too wrong if it is wrong 😭
So your logic doesn’t match hence why you having issues you want the user to match the user within your ban section
Ahh, I see now.
This should work then?
{!ban $1 7d Malicious Content} {dm:$1} To prevent this in the future, avoid clicking dodgy links and enable 2FA.
should yes
good day i got a question for ban/unmute appeals so ive added a appeal forms and everything works fine but when the user check the box to get auto notifyed via dm if he gets rejected or accepted the user get no message from dyno
That likely means they do not share a server with dyno or have their dms off bots cannot contact you if they don’t share with you
(sorry for my bad grammar btw) so in this case my friend (test person) already got hella much messages with dyno because ive banned him couple of times?
is dyno no longer free?
There are many features that are still free.
ty
I got a question, so some context a friend of mine was testing the moderation and warned me, after warning me I got kicked for some reason from his server, now it keeps saying I'm banned when all the logs of banned people keep saying I'm not banned, what do we do?
Can't rejoin after ban was revoked?
We use Discord to ban users, so if the user can not rejoin after being unbanned then they more than likely have an alt banned within the server. This is due to the fact that discord bans are IP based.
We are unable to assist with this as it falls onto Discord's systems and not Dyno's.
Bro
There is no way to remove a rep point once given
Have you set your automod to catch this word?
Do you have Autodelete enabled? If you do & it set to “starts with na”, “nah” it would also delete it
Idont think so, come in dm
Trying to add auto purge rule, it's not letting me to add the actual text filter. How's this supposed to work?
Set the purge interval to 1, that should work
If not, #support > Autopurge
Hello, I have a question about the Audit Log, specifically the log invites / invite info section. I’m using it on my server, but it doesn’t respond or show anything when invites are created or when people join.
the filter fields does nothing
Hi
the filter “includes text” for autopurge module means that all messages containing text will be deleted, there is no way to specify a specific text. For specific text he can use autodelete module
Hey, this usually means that it isn’t setup to log join detections. You can do this by going to the dashboard > Modules > Action log & you can add the channel there
I added it, but it's still not responding.
Auto delete will automatically delete messages in a channel with optional filters and delay. Auto delete will not delete messages by bots, mods, or admins.
I specifically was looking for a way to automatically delete "bot1 started a thread" messages
No, this is the channel for it
dangg
If they were given an appeal link in their ban message, they can use that to appeal.
how do i make it so a user has to type a message in a chat, any random or specific can do, to get verified (or get a specific role)
may you help if you are free ❤️? @brittle jetty
this is confusing, do i do it here? @fading rune
and if so, how!?
may you show an example please
is this correct?
Looks correct.
and what is this
Those are optional.
what is argument tho
If you click on the question mark, it explains what it does.
i did but it is confusing sorry
The text after the command name.
Set the number of required arguments. If the command is called with fewer than this number, it will not run.
wdym
?mycommand arg1 arg2 arg3 ...
Your current command is ?verify @user
wait what, no i dont want me to do it
i want the user to do it
just type ?verify
and they get verified
not having to @ themselves
Then replace $1 with {user}
oh okay ty
And set the required arguments to 0
then will ?verify work?
Otherwise it wont run
1 is minimum
what do i do
i just want user to do ?verify in chat
u here?
Please be patient, the staff are volunteers & have other things to do too
ofc, no issues
hey! how do i make my reaction role so the "unverified" role gets removed and "member" role gets added when pressed ONE button?
please help me out <3
if this isnt possible, any other bot which can help do this? :D
its not possible with reaction roles im afraid and we also do not recommend other bots here
I paid for the premium for a year, but didnt get a reciept and i need one
I also dont know how ot move all my settings from dyno bot to my new premium bot
You would have to contact council about that
They should’ve saved from your old bot & transferred to your premium
how would this work though? would verified be add and unverified remove
and i just want to know if i have a verify channel and in that is reaction
if clicked how do i remove the unverified role from seeing it when given the member role
if i cant remove the unverified role altogether, i just want to know how can i make it so they cant see that channel
For the forms you can amke on Dyno, is there a way to have a way for people to fill it out on discord, or can they only acess via the form link?
They can only do it via the form link
Hi. for some reason my auto role function dsnt work. does any1 know a reason as to why it does this
yo i tried the auto responder, but when i try to put a copy paste of the channel name where i want the answer, i can't seems to get it work.
#support > Autoroles should show you the config, if it’s all the same you can come back here!
#support-non-english
It has to be in the format <#CHANNELID>
without any {}?
It may have to include that, I could be wrong
lem try without cause with it didn't work
it make this but doesn't send it in the staff chat but in the channel where the message that triggered the response got sent.
Can you share the full config (including where it sends please). There may be an option to send it to a channel
It sends it to the channel where the phrase is sent
So if you sent in general, it would send it in general
is there no way to change that?
As far as I know, no. It will only send in the channel where Dyno detects the phrase
No problem!
i've question regarding Action log 'Role Delete' sub feature.
while i delete a role it doesn't mention by whom it was deleted is there any way to get the name of the person who deleted the role?
It isn’t possible to do this with Dyno. Audit logs show who deleted the role though
nvm i figured it out
Alright
why cant i gift a subscription
i have to use a vpn to get the option but i cant even pay it gives me an error upon purchase
DM @woeful whale there will be an option for payment issues
his dms r ofgf
Dave is a bot, their dms cannot be off
Uhm
Modeators are the people who have the role here Police
Basically
If you need to reach out to staff contact @woeful whale And theyll contact a member for you
@deep terrace
Alright didnt see that thanks again dark
Do got a question trying to send a feature request how do you do that Cant really find the form
Ah nevermind i see it now
how long does it take for support to answer
All support members are volunteers so they answer during their free time. Payment issues can take longer as only a small team has access for security reasons
Why was my message deleted just trying to help
good grief
Please don’t chat here unless you require support
Got it
They dont handle bans from other servers
Please be respectful i was only trying to help
Thank you matthew for deleting it
Show how you have it.
And then I use the variable but I deleted it
It wasn’t working the times I tried fixing it so I deleted the role ping for the mods
You have role pings disabled
np
How do I configure dyno to block a message that contains more than 3 images? I don't want it to delete spam messages; I only want it to delete and notify me if someone sends a message containing three images.
You can use the rule type Image Spam
Sooooo i got a question
How much EXP would result in 500 messages sent for dynos level system
Our server tried asking AI but uhhh mutiply are coming up with different anwsers
so we dont know whats right
You earn a random amount of XP (between 20 and 30) for each message you send.
yeahhh
thanks for the help but that doesnt solve our question
reason he atleast tried his best
Well, can't answer your question... the XP earned varies between every message
Meaning you can't calculate a single result
Where?
Automod module.
But it says there that it only deletes spam within 10 seconds.
And I tried sending more than 3 images, just like I had put there, and it didn't get blocked.
Attachments in a single message or sent within 10 seconds.
Do I select it? Or is it automatic?
Sorry to mention it in the messages.
I feel like I have tried everything, so here it goes. I want to replicate this Newcomer join sequence (from another server) of agreeing to rules, setting nickname as their full name, and changing their role to "Member". All the code that I have tried has not worked. Could someone show me how this would be coded in custom commands? I have all other permissions set up, roles created, but the command keeps bouncing back with error messages with the code I am writing.
What errors are you getting and how have you set it up? Can you show me your custom command
Here was my latest iteration: {!role $user -Newcomer, +Member}
{prefix}nick $user $1+
Removed role Newcomer and added Member for $user
Nickname set. Thank you for agreeing to the rules, welcome to the server!
It kicked back saying "couldnt find user"
So, not trying to sound mean but there is quite a bit wrong with the context here, so lets break it down.
Your first line is almost right, but you need to do {user} instead of $user, we also highly recommend that you use RoleID's instead of RoleName's
Your second line should be {!setnick {user} $1+}
No worries you do not sound mean! I genuinely do not have any idea what I am doing! I changed those two lines. How do I find RoleID's?
Check out this page to learn how to easily copy IDs in Discord.
You can also use Dyno to collect some IDs using the following commands:
?roleinfo - Role ID
?serverinfo Server ID
?whois - User ID
This is some of the ways
Got it!
Perf!
Is this correct?
Your second line is wrong, see how I changed it, and don't do a @ before the roles
You also don't need to do the two dyno success things, it will auto do that.
Ah yes forgot to paste that in. Okay, i'll give it a whirl! Thanks for the help 🙂
Np!
Hi! I wanted to ask if there’s someone I can speak to regarding partnerships or growth collaborations for Dyno.
I run CreatorDock — we work with creators to drive bot installs and active server usage through content (setup guides, moderation tutorials, etc.).
Could you please point me to the right person or contact?
@gray oriole
Hi there! We currently are not looking for any collaborations/partnerships at this time. Thanks tho!
Alright thanks for your precious time and so sorry for the disturbance
does anyone know how to fix dyno not auto reacting to the starboard message not the highlighted one btw
#support -> (N - Z) Starboard > 2
how could i make autoresponder react to anything
You would have to set up a lot of phrases to make it respond
alr
It runs off detecting the phrase(s) you add so to make it respond you would have to add every phrase
Hello guys, I've recently set up Autoroles for my server. However the thing is majority of the members have been here before autoroles is set up, so Dyno isn't giving out the roles.
Is there any way to fix this issue?
Update - #commands message
You can use /role humans ROLE to role all members (excluding bots) the role you want it to
tyty
Wdym humans?
Also does this ensure that whenever they reach certain levels, the autoroles will give out those roles?
Humans in Dyno are anyone who isn’t a bot ( @fading dust, @woeful whale etc) if the autorole is setup correctly, yes.. it should autorole them for levels
so the command is literally /role humans rolename?
Quick thing, we do not have a way to retroactively give roles when the bot joins in
Wdym
i put in humans in the search box but its not a valid option
/role & a command called role humans should show up
You may need to use the prefix to activate it
Oh
so it's giving 877 members the starting role
so whats gonna happen to the people who are already at like level 5, which is eligible for the next role?
will it give them the next role with the first one as well?
It depends if Dyno was in the server when they reached level 5 & if the auto role was set up
Okay
what does buying the standard pack allow you to do more than the free ver
i bought it but haven't seen much difference other than getting a yellow dyno bot
It means you can change the colour of the bots logo
How can i give approve and reject perms to co owners for appeals without giving admin perms?
To co owners
It will be under > Forms & you change it on an existing form
Tysm

If I have the Yellow Dyno bot, is it okay to kick the blue one?
their commands are overlaying each other and its kinda annoying
thing is all the logs are sent by the blue dyno so idk if kicking it will transfer everything to yellow dyno or not
Usually, it does transfer but the Dyno team recommends keeping it there. You can disable the modules
Isn’t the auto message attached with a ping against TOS or no?
If it is a feature in Dyno, it will not be against ToS. Dyno follows all of discords ToS
But what would be the explanation for the usage to abide by tos
That’s something a support member or council would be able to answer
How do I change my Yellow Dyno's avatar?
There should be a “premium” tab where you can edit the bot
How do I set this up?
so whatever i put in the "text box" will be deleted?
Can i put like a list of 1000 words inside?
Yeah
But it has to be in a specific hi|hello order correect?
I think so, yea
There’s a document on it - https://docs.dyno.gg/en/modules/autodelete
Auto Delete allows you to make Dyno delete any message sent into a specific channel that doesn’t match the specified filters.
uh
i put in 1000 words now the filter thing is blocking the entire screen
i can't delete it
💀
does gifting a subscription work in the middle east? i dont see the option unless i use a vpn
Am I able to set permissions for each moderation command in the integration tab or does it override?
You can on the dashboard
How can I help
Where?
Modules > Moderation, you can set permissions for single commands
I don't see that option
I was wrong, it’s commands > Moderator
Thank you 
No problem! 
Support go to my ticket
Can someone tell me a server that help me get unbanned from the discord server sphealtopia
We don't have that information.
Check ticket again
Can u give me that information please
@eager plaza
We don't know it, nor this is a server about that. We can't help you with that.
Check ticket again pls
Is a server about trading pokemon with darth vader what ticket
Stop pinging me. Have some patience please.
No, this is Dyno Support.
Sorry
I bet dyno support can help with that problem
No... we only assist with Dyno issues.
Really can tell me who can help with that problem if you guys can't help with it
@normal belfry You have been told multiple times over multiple days that we are unable to assist with that. Please stop asking. The answer is not going to change
how can istart legua game
This is Dyno support, we do not own nor run a “League bot”
Hi
#general for chatting please
How can i count sb
Can you elaborate please, what exactly is sb?
That looks like a custom command, not something default. So we would need to know the command itself, what it does, that kind of thing.
So u know like jailing
I do not
Its like the person is still in the server and can appeal the server block but all the channels are gone for them except the appealing one
It seems like they are just using the ?role removeall command to remove roles, and then restricting them to a role and using channel permissions.
We don't have a way to "count" those as it's not a default command
K
Its a ?sb cmd
Not manual
The cmd adds a role them which does this
Thanks though cheers mate
np
i know this is community support but you kind of gave me an idea for april fools evenutally next april fools add a literal remove server command. (dont acutally have it remove the server its april fools for a reason)
Is there a way for dyno to;
Once a moderator sends a message in a certain channel, with a certain word like Hello, can dyno reply to that message and then mention a specific user ?
I’m new here
#support > Auto Responder
Welcome, please use #general for chatting
does auto responder have a time variable ?
trying to include the CURRENT time that the message was sent in my auto responder message
It does not unfortunately
ok. no problem
i might be extremely stupid but does anybody know if there is a command to do for example
!resign (removes selected roles)
using custom commands of course
thanks dude

If you need helo with Dyno, just state your issue.
For general chatting use #general
is there a way to make a custom command that gives a role give a response that no user was specified if obviously no user was specified
my current cc is
{silent} {!role {user.id} +test} Blacklisted role applied.
Is it possible to embed a timestamp of when a user jioned a discord server with the announcements module?
It's not possible
But you can use the required arguments option which prevents the CC from running
ah ok
thank you
hi! i had a question about the wildcard feature under automod. is there a keyword or key character that fills in the wildcard?
lets say i wanted to censor the word censor. could i do c#nsor or c_nsor to censor every word that contains the external characters? (messages copypasted from general)
No, there is no support for regex-like behaviors, sorry!
samn unfortunate. thanks though!
are there any bots that specifically do this?
We don’t recommend other bots here sorry!
lol all good
I thought there was a way to have a custom command to (add & remove a role) and after the role is applied it will send an automatic message in a specific channel? Everytime I add a response on my custom command it’s not posting the response.
Is there a way the bot can auto react posts, like upvote downvote