community-support

[regal jewel]

ty, can you run /whois @dyno on the bot for me please

or ask a server admin if you do not have permissions

[finite needle]

ok

[onyx geode]

wait wdym, how? lets say if a player executes "?tag" in my server, i would want to dm them an embed, how do i do that? can u guide me please

[plush hornet]

When I am trying to add Dyno to my server, it doesnt allow it and just refreshes the page instead, I had allowed it earlier, but then it said it didn't have permissions so I had to remove it after I encountered the error mentioned previously

[fervent verge]

is there an Automod regex feature

[fallen wolf]

^ answered elsewhere, but copying the answer here in case others have a similar question

Dyno does not currently have an Automod filter that allows you to specify a regular expression. However, Discord's built in Automod functionality allows for this.

[hollow matrix]

Guys how do I make the auto responder add a reaction when someone mentions me

[rigid portal]

@hollow matrix see the guide above. Use your userID 1459949192469549311 as the trigger and enable wildcard

[hollow matrix]

Let me try

Should I use the {} brackets

?

[rigid portal]

No

[hollow matrix]

What to put in allowed role?

Like my role or other members

Yo thx

W

[rigid portal]

Np!

[inland shore]

Guys

I wanna make a jail command

Where user will be given role jailed

And Bot will dm the user

With reason for being jailed

[rigid portal]

@inland shore create a custom command with this

Name: ?jail

{dm:$1}
You have been Jailed for $2+```

Example: `?jail @Luvan breaking the rules`. The DM would be "You have been jailed for breaking the rules"

[inland shore]

I also wanna add a cystom response to command to let staff know it’s successful and to log the action

Is that possible @rigid portal ?

{silent}
{delete}
{require:serverMod}
{!role removeall $1}
{!role $1 +Jailed}
{dm:$1}You have been jailed in {server} by {user} for: $2+
Jailed Result
Moderator: {user}
Reason: $2+
Action Duration: JAIL{time:HHmmss}Target: $1 ({mention:$1})

I wanna send this jail result in same channel

the cmd was used

[rigid portal]

I made some small changes to the command

• I changed {!role} to {!temprole}, because you can't set durations for{!role}.
• I also removed {silent} because Dyno can't send the announcement if the command is silent.

The usage for the command is now ?jail [user] [duration] [reason]

Let me know if you need anything else.

{delete}
{require:serverMod}
{!role removeall $1}
{!temprole $1 $2 Jailed, $3+}
{!announce {channel} 
**Jailed Result**
**Moderator:** {user}
**Reason:** $3+
**Action Duration:** $2 **Target:** $1.user.name ($1.user.mention)}
{dm:$1}You have been jailed in {server} by {user} for: $2+
**Jailed Result**
**Moderator:** {user}
**Reason:** $3+
**Action Duration:** $2 **Target:** $1.user.name ($1.user.mention)```

[strong sonnet]

How do I add emojis to messages?

1. Send a message containing the emoji
2. Right click on the sent message, and select "Copy Text"

• If you are on mobile, hold onto the message instead

3. Paste the contents in any module you wish to use the emoji in (the example below uses Custom Commands)

• Custom emotes will appear in the format ⁨<:EmojiName:ID>⁩ or ⁨<a:EmojiName:ID>⁩ for animated emotes, however default emojis will appear as a unicode emoji
• Note: For custom emotes, Dyno must be in the server where the emoji is from for you to use it

https://docs.dyno.gg/support/emotes.gif

[rigid portal]

Use this method to get the emojis in your custom command @inland shore

[inland shore]

Ok thank you

[inland shore]

If no duration is provided

What will it do

[rigid portal]

It will fail and give you an error

[delicate walrus]

Hi

[rigid portal]

Do you need help with Dyno?

[delicate walrus]

Me and Tony need help jailing

[inland shore]

Is there option you make it so if no duration provided it will just permanently jail them

[inland shore]

I did not call you here.

[delicate walrus]

Ok

[rigid portal]

Not with one command unfortunately

[delicate walrus]

Is there any config that does it or…

[inland shore]

Can you just remove the duration thing then.

Sorry for disturbing you

[rigid portal]

{require:serverMod}
{!role removeall $1}
{!role $1 Jailed}
{!announce {channel} 
**Jailed Result**
**Moderator:** {user}
**Reason:** $2+
**Target:** $1.user.name ($1.user.mention)}
{dm:$1}You have been jailed in {server} by {user} for: $2+
**Jailed Result**
**Moderator:** {user}
**Reason:** $2+
**Target:** $1.user.name ($1.user.mention)```
@inland shore here you go, no worries

[inland shore]

ok thank you so much 🫡 you are life saver

[rigid portal]

No problem! Happy to help!

[inland shore]

Ok @rigid portal it seems i have faced a problem

[rigid portal]

Whats up

[inland shore]

So basically when i use the command
?jail (user) (reason) the dyno bot is thinking the reason is the role name

[rigid portal]

Can you show me how you ran the command?

And run ?roleinfo js test and show me the response please

[inland shore]

?jail (mention) test

I mentioned a staff

[rigid portal]

@inland shore this too?

[inland shore]

@rigid portal

I gtg bye

Back

[rigid portal]

@inland shore I made a mistake when I sent this. I updated it.

[inland shore]

Ok

[rigid portal]

Lmk if you have any issues with the updated version

[inland shore]

Working perfectly

Thanks again

[rigid portal]

Np!

[quick moth]

Heya Idk If this the right Channel but i wanted to ask but how many Servers could i add when i buy dyno Custom?

[rigid portal]

One server per subscription

[quick moth]

Oh i though for coustom at least 2 or so but tysm for the answer :)

[rigid portal]

Np

[delicate walrus]

@rigid portal

How does Unjail work, can we do that or do we have to manually do it like people with role perms.

Pls ping me when u reply

[finite needle]

@regal jewel update ?afk cmd is working visually now but nothing else

[regal jewel]

if you want an embed dm'd do the user then use the {dm} variable and the embed set on the custom command will be dm'd to the user. or alternatively you can select the "DM response" option on the command

[regal jewel]

i can see dyno doesnt have administrator perms, can you ask the admins to ensure the bot has the correct permissions in the channel overrides

[regal jewel]

can you explain what you mean here, there is no unjail command

please also refrain from pinging for support

[delicate walrus]

Oh sorry. So if a member is jailed how would you remove there jail.

[regal jewel]

when you say jailed do you mean muted or banned?

[delicate walrus]

Jail the jail command

?jail

[regal jewel]

dyno does not have a jail command, that is most likely a custom command set up by admins

[delicate walrus]

Yea I think Luvan helped set it up.

[delicate walrus]

^^

[regal jewel]

ah i see, so you want a new command that allows you to remove the jail role?

[delicate walrus]

Yes please.

[regal jewel]

the part in the command luvan provided that is giving the role is {!role $1 Jailed}, to remove that role you can use the following variable:{!role remove $1 Jailed}

[delicate walrus]

Perfect

I’ll let u know if it doesn’t work.

Or I encounter any issues

[regal jewel]

ofc 😄

[delicate walrus]

Appreciate the help

[regal jewel]

np at all

[finite needle]

ok

[finite needle]

tysm that worked

[regal jewel]

np!

[hollow matrix]

How do I setup ping on join

[worldly spoke]

I can't seem to figure out how to get the ?lockdown command working in my server. Any advice?

It says not to ping staff members.

Just a heads up.

[hollow matrix]

My bad sry

[hollow matrix]

Ty for information

[regal jewel]

please see below

[regal jewel]

whats the specific issue? are users still able to talk in locked channels?

[hollow matrix]

It's ping on join?

[regal jewel]

yes the welcome module is able to ping users in a channel when they join

[hollow matrix]

And then the ping deletes right?

[regal jewel]

no the welcome module doesnt have that feature im afraid

[quick moth]

One small Question about the payments for Premium will this getting booked up as $ With other Tax because i don't live in the USA and im scared that i pay more then the actual ezb corse is

[quick moth]

Does have dyno Admin perms?

[quick rune]

Yesss

[quick moth]

Hmmm

[rigid portal]

Can you show me admin permission for the dyno role?

[rigid portal]

Can you also show me the channel permissions for everyone in the rumble channel?

[quick rune]

This?

[rigid portal]

Try locking and unlocking it again

[rigid portal]

What do you get if you try ?unlock?

[rigid portal]

Set Send messages to manually. Then unlock the channel with the command

[rigid portal]

Ah I see. Discord does not allow you to lock your primary channel

[quick moth]

Its working but the bot says it failed

I did your steps :)

[rigid portal]

So Dyno locks the channel but gives an error?

[quick moth]

Yes

[quick rune]

They can still type 😭😭

[quick moth]

Oop

Wait

[quick rune]

OKII

[quick moth]

Also I didn't change anything on my perms by Dyno just that the everyone role can't send messages and it works completely

I think on Michelle her server is the channel setting for the everyone role so that Dyno doesn't see it even with those perms

[rigid portal]

The issue in Michelles server is that she enabled Community for that server and set rumble as the default channel

[quick moth]

Ohhh

But we can't lock the normal chat either

Now we locked rumble

[limber galleon]

how can i check appeal status from dyno?

[rigid portal]

Check with a staff member from the server

[limber galleon]

where can i find a staff member

[rigid portal]

In the server. We can't help you with appeals in other servers

[limber galleon]

i got banned from the server that’s why i’m appealing

[rigid portal]

In your server or in Michelles?

[quick moth]

Michelles and I found the problem ima go crashout haha

[limber galleon]

in another server

[rigid portal]

We dont handle moderations or appeals in other servers

[rigid portal]

What was it?

[quick moth]

A simple category perm for a role

She denyed see chat and send messages

?rep @rigid portal

[rigid portal]

Ty! It's /rep give

[rigid portal]

Thats interesting, I reproduced it by enabling Community in my test server, glad it works for you

[quick moth]

Nah that would be so easy 😅

[quick moth]

^ do know this?

[rigid portal]

That depends more on how your bank manages currency exchange, we wont charge you more. You can also pay with paypal if you dont want to use your card

[quick moth]

Ah okayy

[sharp mantle]

i have a question!

Is it possible to make it so, people with a role can give other people roles but not have any mod perms?

I am looking to have it managed via the bot, i have a city system and i want it so the premiers/vice premiers of the server can assign their own staff after the necessary prereqs, WITHOUT letting them remove people from the server

This would just be for the purpose of them assigning the role, but i dont want any non premier/vice premier to be able to do it either

[fading rune]

You can edit the role command permissions to set allowed roles.

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.

1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
   Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.

[fading rune]

Keep in mind the role command allows you to role anyone with any role Dyno is able to manage.

[sharp mantle]

How do I do that?

[fading rune]

The guide is right below that message.

[sharp mantle]

Ty!

[sharp mantle]

It doesn't show it in the "moderation" module

And there's only kick and autoroles

Wait, do I need to be on PC?

Oh- wait, I see it now

I'm so sorry!

Oh, ?addrole creates a new role, but I think I may have a workaround!

If I disable the moderation module, will mod commands still work?

[rigid portal]

No it wont

[sharp mantle]

Ok, but I can disable every mod command/function besides ?persistrole right?

[rigid portal]

You mean ?rolepersist? But yeah

[sharp mantle]

Okay, ty!

[rigid portal]

Np

[sharp mantle]

It wont let me give u rep

[rigid portal]

Try /rep give

[sharp mantle]

It says "The application did not respond"

[rigid portal]

Not sure why it wont let you, but thanks!

[sharp mantle]

?rep give @rigid portal

d?rep give @rigid portal

[rigid portal]

Its a slash command

[sharp mantle]

I know, but i was hoping it would work in the regular format since slash keeps denying me :(

[rigid portal]

Ah, you can try again later

If you want to

[sharp mantle]

Ok, I will! But if I forget ping me

:)

(pls)

[weary sable]

hey guys

[rigid portal]

Alright lol

[weary sable]

i was banned from a server because i accidentally used a bad word because i didnt knew it was considered one mainly because english is not my language

[rigid portal]

If you got a DM from Dyno with a reason for the ban, there may be an appeal link in that message

[weary sable]

i got a msg from saphire bot with an appeal optionit took me to a dyno website which says this

[rigid portal]

Alright, we dont handle appeals or moderations for other servers, so we cant help you with that

[weary sable]

can u atleast tell me if it re opens at random time or it will never

[rigid portal]

It will open if the server staff opens it

[weary sable]

ok

ty

[rigid portal]

Np

[sharp mantle]

What does "?rolepersist toggle" mean in subcommands?

Last question, i swear! :)

[rigid portal]

It toggles the rolepersist for the user. Removing the rolepersist if the user has a persisted role and vice versa

[sharp mantle]

I'm confused on what you mean. Do you mean it disables the command, or removes/adds the role depending on if it's already added or not?

[rigid portal]

removes/adds the role depending on if it's already added or not

[karmic patrol]

is this the server to get unbanned from the roblox bedwars discord server?

[rigid portal]

We dont handle moderations for other servers

[karmic patrol]

and where is that?

bedwars discord server mods ?

appeal?

[rigid portal]

Any server

[karmic patrol]

wdym any

[rigid portal]

Each server handles their own appeals and moderations

[karmic patrol]

which is the bedwars one do u know?

[rigid portal]

No I dont know, because we dont handle moderation in other server

[karmic patrol]

what do u handle moderation then??

what game

[rigid portal]

We handle moderations for this server only

[karmic patrol]

hold up'

i got banned for saying i was 9 in the bedwars discord server and the age req is 13 (im 17 tho)

so?

it was a joke

but this is my main

[rigid portal]

Send an appeal

[karmic patrol]

how?

when dyno message came up

i rejected

so am i cooked?....

[rigid portal]

There may have been an appeal link in that message

[karmic patrol]

i hope im not cuz bedwars is my life

ye there was

im an idiot..

[rigid portal]

Open your DMs with Dyno and see if the message is there

[karmic patrol]

can i still get that link tho

they aint there

im a da

[rigid portal]

You'd have to find another way to appeal then, unfortunately I can't help you with that

[karmic patrol]

how.

oh u cant help great

i love when ppl cant help🙂😒

[rigid portal]

Im not responsible in any way for your ban

[karmic patrol]

if i say im 9

rn

will u ban me???

answer pls

[rigid portal]

Regardless we cant unban you or appeal for you

[karmic patrol]

nice great soooo goood

?

IT says i have to wait 7 days whyyy?

[plush hornet]

Does anyone know why im getting Error 40105 when I try to make changes in my dyno?

[opaque steppe]

is there a ignore role option?? i dont want to log a particular member or a role??

rex mod help

i see ya online

HELP !

[spring swan]

Hello, I was wondering if I may have any help on solving an issue. It seems that my autorole module isn't working and I am unsure as to why. It is enabled as well. Is there a way to reset Dyno for you server besides kicking the bot and reinviting? Any help would be appreciated, thank you !

[rigid portal]

If you mean action log, go to the dashboard and you'll find "Ignored roles" in the action log module. Add the role you want to ignore

[strong sonnet]

For Dyno to be able to manage or moderate any role, it has to be VISUALLY higher than the role you want it to give or remove on the ⁨Roles⁩ page of your ⁨Server Settings⁩. Otherwise, Dyno will not be able to manage users who have the role.

Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!

[rigid portal]

@spring swan see the message above. Let me know if the issue persists after checking the role position

[spring swan]

Would it be instantaneous that it would work?

[rigid portal]

The autorole will never work if autorole is higher than Dynos

[spring swan]

It is not

I was just wondering if it maybe needed like a minute to update or something

[rigid portal]

It wont give the autorole to anyone that joined before you fixed the roleposition, if thats what you mean

[spring swan]

No, this is what I had meant

but the Dyno role is above the role that I want to autorole

and it stil is not working unfortunately

[rigid portal]

Alright, can you show me your autorole setup?

[rigid portal]

Alright, can you run ?diagnose autorole and ?whois @Dyno and show me both responses

[spring swan]

One moment

who is

nothing is popping up for this I'm not sure if it supposed to

and when I just hit enter it gives this error message

[rigid portal]

My fault, it's "autoroles"

So ?diagnose autoroles

[rigid portal]

How are you testing your autorole now? Kicking and reinviting a bot or a user leaving/rejoining?

[rigid copper]

Help? Im trying to look for a user with their ID but it doesn't work, im not sure about all of them but atleast the first two are in a server with Dyno so the bot should know them

[spring swan]

a user

[rigid portal]

Delete the autorole config on the dashboard and add it again

[spring swan]

I did

like remove it and readd it in right?

I can do it again right now though

done

[rigid portal]

Are you sure its a user ID and not a message ID?

[rigid portal]

Yeah, not the role itself tho

[spring swan]

yes I understood, I deleted the configuration and readded in and when I did it said success for everything in the bottom right

[balmy locust]

does anyone know how to get cosmic scripts it said all sold out alr had it before tryna renew

[rigid copper]

Yea, there is a feature with a bot where u can see who owns a specific card and before it worked fine and now it doesn't i dont think i did something different either

[rigid portal]

What do you mean with cosmic scripts?

[rigid portal]

Perfect, let me know how your tests goes

[rigid portal]

Run ?whois @user and show me the response

[spring swan]

still not working, the role has not been auto added

[rigid copper]

With the @? Or the ID?

[rigid portal]

With @

[limber sundial]

Hii how do I make a command I’ve never used a bot

[rigid portal]

Can you give the unverified role to dyno and run ?whois @Dyno again?

[rigid portal]

You can find a list of all default commands at https://dyno.gg/commands. Use the custom commands module if you want to build your own command

[rigid portal]

Can you give me your server ID?

[rigid copper]

Nvm Problem solved i didn't know it only works if the person is in the server, sorry for the trouble

[spring swan]

is it at the bottom right if I do server info?

[limber sundial]

Where’s the custom command module

https://tenor.com/view/parvati-parvati-shallow-parvati-survivor-survivor-gif-16385767631206304585

[spring swan]

1477893864223412307

[rigid portal]

No worries

[rigid portal]

Correct, ty. Give me one moment please

[spring swan]

thanks

[rigid portal]

Login to the dashboard, click on the server you want to manage and you'll find custom commands under the Modules tab

[spring swan]

do you need anything else from me at the moment?

[rigid portal]

Not at the moment. I just escalated the issue and will let you know as soon as I get an update

[spring swan]

okay thank you , it is 1:12 in the morning for me so I will be going to sleep here now.
Please update me when you can and I will watch out for a ping and get to it as soon as I'm able

[rigid portal]

Will do!

[naive bane]

Gm am new

[rigid portal]

Welcome, do you need help with Dyno?

[opaque steppe]

brother'it only ignores deleted messages!

[rigid portal]

Yeah, you cant ignore everything with Ignored roles

@spring swan hi again, can you please have someone leave and rejoin to test it?

[opaque steppe]

why not?? :(

[rigid portal]

Because thats the way it works now. You can add Ignored Channels to ignore everything with that channel, but not roles

[opaque steppe]

okie

[ocean spoke]

apparently in a server i mod in our dyno bot went absolutely bonkers and started mass purging messages in #general for no apparent reason

[rigid portal]

Dyno doesnt purge messages by itself. Someone must've used the purge command

[hollow spoke]

Hello

I'm new

[rigid portal]

Hi, do you need help with Dyno?

[hollow spoke]

Yes

[ocean spoke]

well i double checked and nothing was in audit log, no one ran a ?purge command

[hollow spoke]

I came here to ask something i

[ocean spoke]

it was dyno premium too + a server with over 7k members with professional moderation that surely wouldn't spam purge command

[hollow spoke]

I want to add dyno in my server but I can't add

How can I add dyno?

Help me plz

[strong sonnet]

Invite Dyno with this link!
https://dyno.gg/invite

[rigid portal]

@hollow spoke ^^

[hollow spoke]

Okay, Who is the owner of this dyno?

[hollow spoke]

Who is the owner?

[rigid portal]

Go to the dashboard and check the logs. Someone might've used the auto purge module

[ocean spoke]

i'm not high enough as staff to do that + the managers of that server already kicked both dynos

https://cdn.discordapp.com/attachments/465337121595457538/1478694316607144037/Screenshot_20260303_233550_Discord.png?ex=69a954e5&is=69a80365&hm=daf0f02a5742b210de62fd0f723711289ea22672f4b87b1c6294e0e554ca2c6a&

got another screenshot with more context that shows it was all dyno

pretty sure our staff aren't dumbass enough to enable an auto purge module without reason

[rigid portal]

Yes, but someone used Dyno to do it. Please show me your logs

[ocean spoke]

hold on while i discuss it with the higher ups of the server to look into it

[rigid portal]

Sure, heres a screenshot for reference if they don't know where the dashboard logs are

[ocean spoke]

@rigid portal this is what they sent

nothing in any of the logs

[rigid portal]

Check the dashboard logs too

[ocean spoke]

also nothing

overall this seems like a dyno issue

hard evidence that this was completely unprompted and dyno just did that on it's own

[rigid portal]

Can I have the server id please?

[ocean spoke]

465333078626140187

[rigid portal]

Thank you, give me a moment please

Can you check the command logs around the same timestamp as the "bulk delete" logs?

And screenshot it please @ocean spoke

[ocean spoke]

the screenshot of the logs i showed was the most recent one

no newer logs than that

[rigid portal]

Dyno logs the event of bulk deletions regadless of what initiated the deletion. Since there is no usage of AutoPurge or ?purge, a different bot has been used to delete the messages. You can find more info in the servers audit logs

[ocean spoke]

no it was dyno

after the dyno bots were kicked the purging stopped

[rigid portal]

And stopped logging it. The evidence is in your audit logs, not action logs

[ocean spoke]

and nothing is in audit logs either about someone mass purging

[rigid portal]

Go to your audit logs again and filter actions by Dyno. Look for a log like this. The action log is not an evidence that it is Dyno, just that the event happened

[spring swan]

Yes!
I’ve just woken up but I can do that

One moment please

[tawdry shoal]

Hello,
Is there a way to persist roles without using the ? rolepersist command specifically for every user in our server?

[rigid portal]

There is not

[tawdry shoal]

Aight, ty

[rigid portal]

np

[spring swan]

Still not working

[rigid portal]

Try removing the setup and readd it again

[spring swan]

Okay, will do

[spring swan]

I removed the configuration and it said success and I readded it and it said success. I had someone leave and then rejoin and still not working

:(((

[spring swan]

I do have to leave for work now but please update me on the next step whenever you can and I'll pass the next step onto someone who has free time with admin permissions that could do it instead of me since I will be at work

I hope we can figure out a solution together!

[rigid portal]

Can you have someone move the Dyno role all the way down, save and put it back to its original position and save again? Let me know if that helps

[spring swan]

It did not

[spring swan]

?

[rigid portal]

I'm looking into it

[spring swan]

Okay, sorry I don’t mean to make you feel rushed!
Thank you

[rigid portal]

All good

[regal jewel]

hey @spring swan would you be ok with me joining the server to investigate further?

if so please send an invite to me in DMs not here

[gleaming flower]

Does anyone know how to make a verification command for Dyno??
Since at a server I use to be a staff member at they had a bot with a command that they used during their verification process for their servers which switch out the unverified role with a verified role allowing them access to the rest of the server??

The screen is the message of what they use to activate the command.

[dim sable]

Does anyone know what the max cooldown time is for custom commands?

[sharp mantle]

Is there a way to get it to log everything from the autolog?

like non-bot kicks/bans/channel dels?

[mystic saffron]

M

[shrewd night]

Guys i cant change my account in dyno pes help me

[rigid portal]

@gleaming flower see the message above

[rigid portal]

10 min

[rigid portal]

What do you mean by autolog? There are automod logs, action logs and modlogs

[gleaming flower]

Sorry I meant one that doesn’t involve reaction roles. Where the members themselves can verify themselves.

I meant a command that only staff members can use on non staff members to switch a role out for another role

[rigid portal]

Reaction roles can be used to verify, they just react to get the verified/member role. Or do you want it to be a command?

OH I see

Create a custom command with this prompt {!role $1 +Verified}. Expand "Options" if you want to enable "Delete command" and "silent command". Under the "Permissions" tab you select what roles you want to be able to use the custom command @gleaming flower

[dim sable]

awesome, thank you. You've got to do it in seconds, right? 6000 seconds

[rigid portal]

10 mins is 600 seconds

[dim sable]

r-..... right, of course 😅

[gleaming flower]

I see and would I need the paid version to run the command or does the free version has the capability to do it???

[rigid portal]

Custom commands are available with free Dyno

[gleaming flower]

I see and is this the right setup???
Making custom commands aren’t one of my strong points.

I’m more use to doing moderation and enforcing server rules

Not bot work like that

[worldly epoch]

hey how to fix this?

i want so an specific role can remove a user warning

theres no real command for this, so i made the role (whos trying to remove it) have perms for ms, modlogs, notes, warnings. etc

nothing worked

[rigid portal]

No, it should be {!role $1 +roleid}

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.

1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
   Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.

[rigid portal]

@worldly epoch see the guide above. The command to delete warnings is ?delwarn

[worldly epoch]

Ty worked

[rigid portal]

Np

[worldly epoch]

uhh @manic igloo

i accidentally did this and all my other roles gone

removable?

[rigid portal]

You cant revert saved changes unfortunately

[gleaming flower]

By any chance can you please send me a screenshots or screen recording of the process by using an example role??

[rigid portal]

Copy paste {!role $1 +roleid} and replace "roleid" with the verify role

[spring swan]

Hello! I just saw this as I was at work. One moment please and I’ll shoot you a DM shortly

[worldly epoch]

@rigid portal is there feature so now in my user

the server tag is: RC

if they auto use my tag: = speicfic role given automatically
remove = auto removed

possible?

[rigid portal]

Not with dyno unfortunately

[regal jewel]

no rush, drop me a ping in here when you send it, as it may go into my requests

[shadow ridge]

Howdy, saw this support server and I could use the help.

I was making a custom command, and I'm unsure on how to also DM the the person said command is used on with the prompt I'm trying to message them, while also saying said message in the channel where the command was used (ex: @user blah blah blah) any ideas?

[rigid portal]

Do you want a prewritten message for the DM and the message in the channel?

[spring swan]

ping

[shadow ridge]

exactly, I'm trying to make the bot ONLY dm the person the command is used on and also respond with a message in the channel it was used inl (ex: @subject was guilty!)

[rigid portal]

Create the custom command with this prompt

{dm:$1}
Replace this message with what you want Dyno to DM```

[shadow ridge]

I'll try this, thank you :D

[rigid portal]

Np!

Let me know if you need further help after testing it

[onyx geode]

but as you can see by the pictures, i have already selected dm response, but it still doesnt work, why? i tried "?tag", "!tag", "?tag1", "!tag1"

as you can see here ^^

[brittle jetty]

You cannot DM a ?tag to a user.

Also, make sure that you add a newline or space into the Command box so it says Command - 1 Character

[onyx geode]

no for example they send ?tag in the server and that text dms them

[brittle jetty]

You can remove {!tag $1+} from the Command box and then add a space so it says 1 character.

They also must run it as ?tag1, since ?tag is an actual Dyno command and thus cannot be the name of a custom command.

[gleaming flower]

Thank you for your help

[rigid portal]

Np:)

[gleaming flower]

[quick moth]

Small question about the premium programm is there any chance that we can some day pay in euro and dollar so that EU users don't have the tax

[gleaming flower]

Your help with Dyno and my friend help with cral bot lead me to getting Dyno to do what I needed

The , was what I was missing

[reef imp]

Is it possible for dyno to change nicknames like as a variable in custom commands

[soft quiver]

Is there a way for me to monitor an appeal i sent if i moved to the main page of dyno which means i no longer have access to that tab

[quick moth]

It's /role add user:

[gleaming flower]

That command actually worked for me.

[quick moth]

Ahh ok

[gleaming flower]

Funny thing is that it’s not a custom command but just a normal command

[quick moth]

I use the / commands mainly 😅

[gleaming flower]

I figured out the turtle bot version of it as well

Almost the same but slightly different

[quick moth]

Carl is simple and sometimes complicated at the same 🙏🏻 anyway I gtg

[gleaming flower]

Okay and despite the word custom in the command. It’s just a normal command

[lapis stag]

Hey i need help with a ban issue i had while being hacked got my account banned from the English server and i Wana get back in idk what to do

İt sent me here

How do i fix it

[rigid portal]

If you recieved a DM from Dyno when you got banned, you might see an appeal link. We dont moderate or manage appeals for other servers so we cant help you getting unbanned I'm afraid

[lapis stag]

İ was lead here by the English sever for no reason then?

İ see thank you for the help

[rigid portal]

Np

[distant monolith]

You can use the setnick command inside of a custom command if that is what you mean. If not, please elaborate on your question.

[inland basin]

i have a problem where dyno bot is not giving auto roles and sending a message when someone joins ive given him all the perms required and now im confused any help?

[quick moth]

Maybe check the dashboard if something went wrong

[inland basin]

its doing stuff i didnt do

like turning certain stuff off

[rigid portal]

Can you show me your setup of the welcome message and the autorole?

[rigid portal]

Are you testing the modules with a user or kicking and reinviting a bot?

[inland basin]

no ive been using my alt account

to rejoin

took me a while to respond cus of irl stuff

[muted elm]

maybe the Dyno role is below that autorole

?tag roleposition

[strong sonnet]

For Dyno to be able to manage or moderate any role, it has to be VISUALLY higher than the role you want it to give or remove on the ⁨Roles⁩ page of your ⁨Server Settings⁩. Otherwise, Dyno will not be able to manage users who have the role.

Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!

[inland basin]

]it is already

[rigid portal]

All good. Can you run ?whois @Dyno and show me the response?

[rigid portal]

Ty, can you also run ?diagnose welcome and ?diagnose autoroles and screenshot the responses?

Doesnt look like you selected a channel for the welcome message

[inland basin]

auto roles is on though

[rigid portal]

Could be a visual bug. Run ?module autoroles and test it again

[inland basin]

tryed it again it said it got turned on but it still wont give the roles

[rigid portal]

What does diagnose say?

[inland basin]

the new one says it on

but it not giving the roles

[rigid portal]

Remove the autorole setup on the dashboard and add it again

[inland basin]

why does it show this

its like i disabled it twice

but i turned it off and on

it says i enabled it when i turned it off

[somber vessel]

Does dyno has strip roles?

[inland basin]

any idea on wat the problem is

[sharp mantle]

Dyno is rapidly sending log messages for things it already audited logs for

Is there any way to stop this? I had to disable the module because i didn't want it to make my mods leave and it was clogging the actual log

Ok, I managed to fix it by disabling the audit log for a few minutes, might've been due to something like it still caching previous entries, either way it appears to be solved as I turned back on the audits and it appears to function as normal

[rigid portal]

Maybe, did readding the setup not solve the autrole issue?

[inland basin]

nope it didnt

[rigid portal]

When you created it, did you set the delay to 0 or left it untouched?

[sullen furnace]

It keeps that my account can't be find...

[forest oriole]

Hello!

[radiant stratus]

Hey if I have the dyno bot in my server does it have to have its own role or can I just give it the artificial intelligence role that I use for the rest of the bots I have in my server

[rigid portal]

Can you screenshot the error please

[rigid portal]

Hi, do you need help with dyno?

[forest oriole]

Yes

How can I be staff?

[rigid portal]

Dyno needs its own role

[strong sonnet]

Staff Roles
Beyond Council and Developers, our staff team is comprised of Support Team members who are the Dyno experts, Moderators to keep the server friendly, and Community Staff who focus on making the server engaging and inviting. See #welcome for some more details.

We do not have open applications or have a way to recommend someone for joining the team. All staff roles are manually given to those we deem to be a good fit based on merit after being proven an active and supportive member in our community. All you can do is be a friendly face, supportive of other members, and active within the server. We are always on the lookout for new faces who are a good fit for the team!

[rigid portal]

@forest oriole

[radiant stratus]

Ok thank you

[rigid portal]

Np

[forest oriole]

Thank you sir !

[plush fog]

anyone help me please https://canary.discord.com/channels/203039963636301824/1479178970670039070

[forest oriole]

Hello, What is your problem?

[plush fog]

see https://canary.discord.com/channels/203039963636301824/1479178970670039070 pls

[forest oriole]

I don't have permission. Can you mention your problem here?

[plush fog]

Hello sir I need a help.. can you tell me how to i add automod can't share anyone his personal phone number.. ago i added thes but it will auto block if some emoji names using these or soemone username using up to 3 numbers... that type messages. can you send me a format please that can block only someone give personal contact numbers?

[regal jewel]

answered elsewhere

in future stick to support threads instead of cross posting

[worldly epoch]

how to do it so a user can only send an specific amount of lines before action comes up

custom event

pls someone

[buoyant oyster]

Can I switch accounts when I log out it just signs me in one of my other accounts I don't even use

[eternal egret]

You can if your trying to access the dashboard with your current account

[vale tusk]

can you dms? its urgently

[fading rune]

If you need help, ask here. We don't provide DM support.

[olive moat]

is dyno down?

[strong sonnet]

Is Dyno Down?

For real time status, please see

https://dyno.gg/status

For notable issues, please see

#dyno-status

If everything above checks out and you still need help, please see

#support

Thank you

[olive moat]

bot is not responding to commands despite having admin perms

[brittle jetty]

Hi there, can you show me a screenshot of what you mean?

[brittle jetty]

You can't set a maximum amount of lines, but you can use maximum character count or the newlines filter to block some large messages.
-# ℹ️ This uses the AutoMod module.

[olive moat]

nvm, its working back again

maybe some latency issue

[brittle jetty]

glad to hear that!

[soft quiver]

Why is nobody helping me i just wanna monitor an appeal

[brittle jetty]

Answered elsewhere

[sand charm]

hey is this part of dyno?

or did i lowk get my account hacked

[brittle jetty]

Hi there! Yes, that is our docs page

[sand charm]

ok cool cool

it was being super glitchy so i got worried

thank you!

[brittle jetty]

Of course, happy to help :)

[sand charm]

mm while im here

is it possible to both add and remove two different roles with one reaction?

if yes ill figure it out but i just wanted to know if it was possible

[brittle jetty]

Unfortunately Dyno does not have that feature 🙁
-# 💡 Have an awesome feature idea? Suggest it now!

[sand charm]

no worries, thank you!

[daring island]

Why is not working

[rigid portal]

Because youre not using it correct, look at Dynos messages

[daring island]

like .purge user @daring island 100 ?

[rigid portal]

Correct

[daring island]

it didn't work

[rigid portal]

Youre still not using it correct

[daring island]

huh

😭

[rigid portal]

This is how you should use it

You forgot user after .purge

[daring island]

oh thank you

[rigid portal]

np, do you need help with anything else?

[grave sail]

@gray oriole Hey Dude,
I am the owner of a Discord server based in India, and I am interested in purchasing Dyno Premium on a permanent basis. Could you please provide the pricing details and the process for obtaining it?

Looking forward to your response.
Thank you

[rigid portal]

There are only monthly/yearly subscription plans

[grave sail]

Anything is possible if I can get it permanently, no matter how much I have to pay.

[rigid portal]

There is no lifetime plan, sorry

[grave sail]

no

problem

[ember grove]

Yall rq
How can I make this bot welcome everyone that comes in my server

[rigid portal]

@ember grove

[ember grove]

Ty twin

[rigid portal]

Np!

[empty hamlet]

hello, I am struggling with a set of custom commands.

I’m trying to set up my dyno bot to remove a certain role & add a different one (or two) from the user pinged during a verification process.

ex ?verify @user
then dyno would remove an unverified role and add the verified one.

However, for some reason it is refusing to work properly, feeding me a response of “❌I couldn’t change the roles for that user. Please check my permissions and role position.”

For context, the Dyno role is above every single role in my server, AND has every single permission toggled on. There are no specific allowed or ignored channels for the command, just allowed roles, and I am the owner.

The command I’ve been trying to set in the Custom command is what follows:
{!role add $1 123456789098765432}

The string of numbers here to replace the role ID. I use a similar formula on a separate line to remove a different role, but I change the “add” and substitute it for the word “remove”

Am I missing something? I would appreciate the help. Thank you ❤︎

[rigid portal]

Hi, try {!role $1 +123456789098765432}

[empty hamlet]

thank you, I’ll do that now!

[empty hamlet]

I’ve just tried it, and now the message fed back to me is “❌Failed to add role role name to user”

[rigid portal]

Is the dyno role above the role youre trying to assign with the custom command?

[strong sonnet]

For Dyno to be able to manage or moderate any role, it has to be VISUALLY higher than the role you want it to give or remove on the ⁨Roles⁩ page of your ⁨Server Settings⁩. Otherwise, Dyno will not be able to manage users who have the role.

Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!

[empty hamlet]

Yes, it’s above every single role in the server

[rigid portal]

Can you give dyno that role and run ?whois @Dyno? Show me the response aplease

[empty hamlet]

The two unknown roles is the dyno role and a bots role

[rigid portal]

Can you try assigning the role with the regular role command instead? ?role user +123456789098765432

[empty hamlet]

let me try

it says it failed

[rigid portal]

Can you run ?diagnose role and show me the response?

[empty hamlet]

For the dyno role or for the role I’m trying to get removed/added?

[rigid portal]

Neither, just type ?diagnose role

[empty hamlet]

@rigid portal , I’m sorry if pinging isn’t allowed

[rigid portal]

No problem, I'll look into it

[empty hamlet]

Thank you

[rigid portal]

Hi again, could you run ?roleinfo 123456789098765432 and screenshot the response?

[rigid portal]

That looks like a custom dyno. Can you check your custom dynos permissions and role position?

[empty hamlet]

you know what. you’re so right. I forgot that there was another separate role for that. That has probably been my issue all along

[rigid portal]

Probably :D

[empty hamlet]

Thank you so much. I feel so silly! That was indeed the issue.

[rigid portal]

Glad to hear its solved!

[zenith osprey]

Hey

[regal jewel]

hey if you need assistance then please state the issue you are having

if not please use #general for chatting

[eternal cipher]

Hey guys, so this is extremely weird on what’s happened here. I haven’t even played this server/community at all yet I don’t believe so or if I have then it was a long time since playing because I have no clue even who this is that has said I am BANNED! Also the reason it states that I was banned for is: You were banned in PCGamesN Community. For solicitation/scamming???? This makes no sense at all because I haven’t done anything & wouldn’t do anything solicitation or scamming wise! I kindly request that proof of this be presented & that this be looked into ASAP! I just noticed that this was back on 09/01/2025 too. I did not see this before or even know about it or I would have reached out way sooner then now. I need help with this please🙏?! Thank you for your time & God Bless 🙏
You can submit an appeal in 7 days.

[brittle jetty]

See below

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[abstract gulch]

Hello, I was wondering if its possible to have Dyno post embeds and start threads within the discord forum channels? I cannot work out if its the permissions thats causing an issue or not

[brittle jetty]

Dyno can post embeds with the message embedder module, but Dyno cannot post them or start threads in Discord forums.
-# 💡 Have an awesome feature idea? Suggest it now!

[abstract gulch]

https://tenor.com/view/professor-utonium-sad-ppg-the-powerpuff-girls-head-shaking-gif-16720971

ty for the fast reply

[brittle jetty]

Of course!
-# Thank you for supporting Dyno! ❤️

[dusky rover]

I cant use the ?lockdown command in my server, and cant figure out what is wrong

[fading gulch]

Is it allowing people to still talk, or is there an error?

[dusky rover]

An error

[fading gulch]

Can you send a screenshot?

[dusky rover]

okie

[sleek hatch]

what is causing this error?

[fading gulch]

Is that message embedder or reaction roles?

[sleek hatch]

I am owner of server and bot has admin

message embeder I started a ticket

[dusky rover]

maybe Im just being dumb and cant configure the bot

[fading gulch]

Oh heh no worries you set the wrong channels

Give this a quick read

[fading gulch]

Can you send a screenshot of the embed?

[dusky rover]

😞

[dusky rover]

How should I do it?

[fading gulch]

Give this a read @dusky rover

[sleek hatch]

thats the channel it is supposed to be sent to

[dusky rover]

I cant go to the message

[fading gulch]

Is it showing blank?

[dusky rover]

Yeap

[strong sonnet]

If you notice Dyno sending blank messages when you use a command, ensure these options are toggled in your client settings:
https://i.imgur.com/8f71Fx5.png

[fading gulch]

Do this and then you should be able to see the embed

[sleek hatch]

this did not help fix the issue

[fading gulch]

Can you try cloning the message and see if that works?

[fading gulch]

Can you make sure Dyno has administrative permissions?

[sleek hatch]

it does

I also turned on every permission

[fading gulch]

Can you refresh the page and try creating a new embed?

[sleek hatch]

still get the error something went wrong

[stray basin]

.

[fading gulch]

Can you try a different browser?

[sweet merlin]

Is there any possibility to make a second warning system via dyno?

I am in need of a system where I can give warnings and eventually ban people from a specific set of channels instead of a whole server ban

[sweet merlin]

can you not have a message be displayed on both a channel and in someones dms?

[waxen glade]

you can have adding a role as a punishment and that role doesn't have permissions for those channels

[sweet merlin]

issue is we kind of desperately need this automated through commands

[reef imp]

Some people are able to bypass automod word filters without any unaffected roles

Is there a reason for this?

[fading rune]

You can use the autopunish feature to add roles or do other actions based off the number of warnings, or you can also use custom commands.

[fading rune]

Can you run ?whois on one of them and show a screenshot?

[sweet merlin]

it has to be without using the regular warning system, this is a secondary system to the side of regular moderation

[fading rune]

Then you'd use custom commands to assign the role, but you can't keep count of the warnings count, you'd have to do that yourself.

[sweet merlin]

basically to explain -
on a server im a moderator on we have two teams, the regular mod team, and moderation team specifically to look through the in game trading to keep out anyone cheating and breaking the economy.

we need both moderation-warnings and trading-warnings

[fading rune]

Yeah, like I said, your only approach is through custom commands.

You can "simulate" the warnings but you can't keep the count of them automatically.

[wispy swan]

Hi! I am trying to upgrade to premium but I am receiving the warning "payment failed" despite having the funds in my account and in paypal. I have tried both options. Is there a known cause for this?
I've tried different browsers too but to no avail.

[sweet merlin]

that sucks, okay, thanks

[fading rune]

Hello, for payment issues please DM our modmail bot @woeful whale to get support about it.

[wispy swan]

awesome thank you

[fading rune]

Can you show your rule setup?

[reef imp]

like the words?

or

[fading rune]

The whole rule setup, including the allowed and ignores roles/channels specifically.

[fading rune]

And they're using the exact word as the people getting automodded?

[reef imp]

No it's a wildcard

specifically for the f word

with a "ing" at the end

I added it, maybe that will fix it

[hollow solar]

Does dyno have some sort of warning system?

And if it does, there is some sort of function to remove warnings after some time has passed?

[fading rune]

Yes.

It's part of the Moderation commands.

[strong sonnet]

**Command:** ?warn

Description: Warn a member
Cooldown: 3 seconds
Usage:
?warn [user] (reason)
Example:
?warn @NoobLance Stop posting lewd images

[fading rune]

And no, timed warnings are not a thing in Dyno.

[topaz hearth]

Hello, I noticed a server using a verification message that appears to be from Dyno.
Is it actually possible to create a verification system like this using Dyno, or is it likely a fake bot impersonating Dyno?

[fading rune]

That "verification" system is a scam, that is a fake Dyno.

If you could please DM our modmail bot @woeful whale with that screenshot and the bot ID and username, and selecting the Other option, we'd appreciate that.

[heavy stirrup]

Why dyno banned me in bfts

I want to know

How should I get unbanned

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[heavy stirrup]

Yes it sent link what I want to do

[violet oxide]

Hello,

I was looking to get a full record of the moderation logs from my server,
unfortunately it appears I can't get past a certain point either with rows of 100, 50, 25, 20, 10, 5 as the page keeps loading
is there anyway to get it to work properly or perhaps ask for the full record directly ?

[brittle jetty]

Hi there, we’re aware of this issue and developers have been notified already

[brittle jetty]

Fill out the appeal and the server staff will review it

[languid delta]

Bro in my server suddenly everyone had power to warn others
Even as owner I got warned

Had to kick dyno

[violet oxide]

Thanks ! Do you have an approximate idea on when this could be resolved ?

[ionic wind]

Mods can warn other mods and the owner too

But as the owner you can't be muted or kicked

[languid delta]

I got warned

[fading rune]

Like they said, anyone with the permissions to use the warn commands can warn anyone.

That only applies to the warn command. Other moderation commands are not applicable to other mods/admins.

[brittle jetty]

There is no ETA unfortunately

[topaz hearth]

I see, thanks my friend

[forest oriole]

Hi قايز

@topaz hearth help me please

I want help

[topaz hearth]

I am not helpr

[gentle phoenix]

Guys I need one help someone are in this ds and sometime spam on group or in chat a lot links

[crude cave]

I was trying to put assignment roles on my discord server and it gives me this error

[brittle jetty]

Can you show me the settings you used?

[brittle jetty]

You could set up AutoMod to moderate users

[crude cave]

When I try to edit a role assignment I get this error:

[brittle jetty]

Please disable your translator; it breaks the website.

[crude cave]

Ok

Reaction roles

[brittle jetty]

Try to re-add the reaction role

[crude cave]

I do everything after I have an unexpected event right now

[main pewter]

@brittle jetty

:3

[brittle jetty]

Is it the same error?

[brittle jetty]

No need to ping for support.

[dawn frigate]

how do i limit the amount of people my mods can ban,kick, and mute in a day

i also want to limit how many messages a mod can purge in a channel

[fading rune]

That's not possible.

[dawn frigate]

What bot does this

[fading rune]

I wouldn't know, we don't recommend other bots here either.

[next storm]

My role isn't high enough to moderate this user. Move me role up above other roles.

how do you soolve this

[crude cave]

Im here

now I control what happens if I add a reaction rather than edit on the message already made

[fading rune]

Like Dyno says, move its role above such roles.

[strong sonnet]

For Dyno to be able to manage or moderate any role, it has to be VISUALLY higher than the role you want it to give or remove on the ⁨Roles⁩ page of your ⁨Server Settings⁩. Otherwise, Dyno will not be able to manage users who have the role.

Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!

[next storm]

ty my vro

[crude cave]

when I try to edit a message with assignment roles, it gives me an error

[fading rune]

Are you translating the website?

[crude cave]

No

Why?

[fading rune]

That error usually happens when you translate the website.

[jovial lance]

Does dyno have sticky messages or am I dumb

[next storm]

ur dumb

[jovial lance]

i thought i saw them in message embedder but idk

[next storm]

jk

[jovial lance]

?

[next storm]

cant i am not admmin]

[fading rune]

Then you'll have to get an admin to do it.

[fading rune]

It does not.

[crude cave]

Done

Thanks

I dont know

[solid lake]

Is it possible to make dyno automatically hide commands that are disabled?

[brittle jetty]

You can sync the slash commands to hide them by heading to Server Settings > Integrations > Dyno and disabling peoples' ability to see commands.
-# ℹ️ Note: All server admins will see slash commands regardless of if they're enabled. This is a Discord limitation and cannot be changed.

[solid lake]

ok, thanks

[distant monolith]

you can add the announce command to send a message into your log-channel ({!announce channelID message})

[last holly]

Okay perfect! Do I do that inside of the DM command?

[distant monolith]

yes

[last holly]

Awesome, tysm

[distant monolith]

np

[last holly]

It only pops up with the actual text "message" is there any way to fix that?

[distant monolith]

replace "message" with your own message

[last holly]

Oh, so theres no way to make it so whatever we send in the DM shows in the announcement?

[distant monolith]

you can put the same text also into the announce command

[last holly]

Oh yay!!! Thank you, thats super helpful

[distant monolith]

np

[glad drum]

I bought premium and now I have both free and premium on my Discord. Can I remove the free one?

[regal jewel]

yes you can safely remove the free version of the bot however please read below

[strong sonnet]

We generally recommend you keep the regular Dyno in your server. That's because if your subscriptions ends/expires, your premium bot will leave the server, or your custom bot will go offline, thus leaving you without Dyno.

After you have activated and invited Premium, the premium bot will fully take over all functions either way.

Note:

If you upgraded through Discord's App Discovery page, you are required to keep the regular Dyno in your server, otherwise Discord will automatically cancel your subscription.

[glad drum]

Below where?

[regal jewel]

^^

[glad drum]

@regal jewel

[regal jewel]

yes?

[glad drum]

I don't understand the "Please read below" part.

[regal jewel]

read here @glad drum

[haughty lotus]

Hi! Does anyone know of anyway to prevent forwarded messages? Users in my server keep forwarding messages to get around Dyno's automod.

[flat drum]

Hey everyone, can you help me? I was banned from the English group for some reason and ended up here. I don't know what to do. Any help would be appreciated.

[rigid portal]

Unfortunately discord doesn't give you and option to disable message forwarding. You can suggest "Forwarded messages" to be an Automod filter. I'll have a look at it myself as well

@haughty lotus update: What filters is dyno ignoring when a message is forwarded?

[rigid portal]

We dont manage other servers moderations or appeals, so we cant assist you with that

[flat drum]

Thanks i will text you

[rigid portal]

Why? I said we cant help you

[flat drum]

Oh .. sorry

[rigid portal]

Np

[fringe cobalt]

I'm having issues setting up a form for appeals in my discord server with dyno

idk why but the link takes me to a completely different appeal that has nothing to do with the form that I made

[regal jewel]

just seen your thread so i will look into it now

please refrain from cross posting in the future

[fringe cobalt]

Im sorry if I did that

I didnt realise

[blazing estuary]

hi guys how to get permision to chat

[hasty kite]

You can chat in #general

You don’t need permission

[blazing estuary]

my quastion is in other channels to get permission

[hasty kite]

I’m not sure what you mean. You don’t need permission to speak in any of our channels

If you mean other servers, then you would have to ask staff from those specific servers

[main mason]

is there an area to report servers using the bot inappropriate for scams

Basically what is being sent to my messages after joining the server I've gotten this server taken down multiple times but they keep making new ones

they use another bot to promote more servers which basically I'll get your account which then send more links to servers to friends and other servers

[regal jewel]

can you please dm @woeful whale and select the other option, a member of the team will look into it

[main mason]

ok ty

[last holly]

Just double checking, to IP ban someone, you have to ban them manually using the discord command, not through a bot like Dyno?

[hasty kite]

As I already stated. All bans are ip bans

Bots simply tell discord to ban someone

[last holly]

Oh? It's just that we banned someone and they keep rejoining with alts, they've came back with around 5 alts now and I'm just not sure how thats possible

[hasty kite]

Probably using a vpn

[last holly]

Ahh thats so annoying, but thank you! I appreciate it

[shell talon]

Why is Dyno allowing my helpers to mute both my mods and themselves?

[brittle jetty]

Can you run ?whois @user on the moderator/helper?

[main star]

Dyno have problem? well Mod-logs not working

i mean bot's perm is Administator and there also log channel

when I kick someone with right click not working mostly

[brittle jetty]

Dyno mod logs only log moderations done via a Dyno command

[main star]

huh?

I am using since 2017 and

[brittle jetty]

Kicking, timing someone out, or banning via the Discord native menu will not be logged.

[main star]

HUH

well... mb ig

my fault guys sorry

[brittle jetty]

No worries at all!

[quick crown]

Hi, so my server just switched to the custom dyno bot and we are running into some issues regarding commands, we tried to do “?” commands but the bot only responds sometimes but slash commands work is there a fix for this?

[brittle jetty]

Hi there, could you try restarting your custom bot?

[quick crown]

Okay

[quick crown]

I do this on the dyno dashboard?

[brittle jetty]

yes, the bot owner can do this in https://dyno.gg/account/custombots

[wispy swan]

Hi, how long does it take for someone to get back to you on the Dave support messages?

[brittle jetty]

All are staff are volunteers and the team @ Dave is small, so response times may vary. We appreciate your patience in the meanwhile!

[wispy swan]

Okay, thank you!

[brittle jetty]

Of course!

[quick crown]

okay it's restarted but commands still don't work.

I did the help command and the old dyno bot is messaging me instead of the new one

[brittle jetty]

Could you show me when you run ?whois?

[lofty zealot]

Does anyone know where to find appeals on dyno.

I need to see if it's rejected or appealed.

[quick crown]

but it responds to the ping

[brittle jetty]

Can you run /whois @dyno on your custom bot with your slash command?

[quick crown]

yes

Is this correct?

[brittle jetty]

Could I have your server ID please?

[quick crown]

yes

sorry for late response

[quick crown]

1459631126971945264

[brittle jetty]

Could you try reconfiguring your custom bot?

[strong sonnet]

How 2 reconfigure your Custom Dyno

1. Head to the Premium page and login if necessary.
2. Find your Custom Premium subscription (example below).
3. Click on Configure Custom Bot and carefully go through the setup wizard again!

Notes:

• You don't need to create a new application, you can use the one you already created which would be found in the Developers Portal.
• When you get asked to activate a server, you can safely close the pop-up.

https://imgur.com/QMpwlxp

[quick crown]

let me try

one second

[quick crown]

@brittle jetty just tried still nothing

it seems like only the slash commands sync and not the prefix commands

[shell talon]

Yeah - perms are; Manage Messages, Manage Nicknames, Ban Members, Timeout Members

I've had to make the staff role immune to punishments for now

I don't recall them ever being able to mute themselves or a role thats higher?

[main mason]

dam your profile gave me a flash bang lol with the white background and mostly white pfp with no text to brake up the white

[quick crown]

LOL

[main mason]

most basic profile i ever seen and i had my phone at max brightness in a dark room just because I have dark mode on and didn't mean to click your profile lmaooo

[hasty kite]

Please don’t chat here unless you need help with Dyno

[main mason]

dw i kept it small

[grand lion]

hiya, i just have a quick question. can Dyno assign persistent roles e.g. roles assigned with commands stay even if the user leaves and rejoins? is that possible?

[strong sonnet]

**Command:** ?rolepersist

Aliases: ?undefined
Description: Assign/unassign a role that persists if the user leaves and rejoins.
Cooldown: 5 seconds
Usage:
?rolepersist [user] [role], [optional reason]
Example:
?rolepersist @NoobLance Special, Because he's special

[rigid portal]

@grand lion it is, see the command above

[grand lion]

thank you so much! this helps :)

[rigid portal]

np!

[brittle mural]

this keeps happening and idk why? i made a role and gave it administration and put it above all the roles and it still wont work, i even changed the channels permissions to see if that would fix, am i js stupid? 😭✊️

[wooden escarp]

When a member uses the ?afk command and comes back, Dyno changes their nickname to their username instead of leaving it blank. Is this a bug?

Is there a way to make Dyno just remove the nickname instead of changing it to the username? Some of my members do not like it when Dyno automatically changes their nickname to their username after they return from AFK.

[wooden escarp]

This is not effective if members do not have permission to change their nicknames. Members have to contact an admin just to ask them to remove the nickname and go back to the default display name.

Thanks!

[frozen hinge]

I am unable to work with ban appeals, it just tells meinteraction failed. Also Dyno has been super slow over the last couple of days and it is affecting mdoeration within out server

[unkempt goblet]

Pls can you unbanned me from marco_scm

[distant monolith]

no, like i already told you in #support-non-english

[unkempt goblet]

Ok i said to there just

[rigid portal]

Make sure dynos role is visually higher that the reaction role

[rigid portal]

Yes that is a bug

[graceful horizon]

Hey it's been a while since I've set up permissions for staff. To give people permissions for Dyno commands it's just as simple as adding them to the allowed roles for the settings right?

[distant monolith]

correct, there is a guide if needed

[graceful horizon]

Also I feel like I'm blind wasn't there a module to set up the lockdown?

[distant monolith]

it's a section in the moderation module

[graceful horizon]

ty much

[distant monolith]

you're welcome

[distant monolith]

[graceful horizon]

[opal basin]

hello

mods

uh

why can i ping everyone

in THIS server

[hasty kite]

That’s a role

[opal basin]

should i ping it

[hasty kite]

It will get automodded

[grim seal]

#community-support

[civic fossil]

❌ Something went wrong.

[rough citrus]

Members

181767

Mar 10, 2026, 4:57 PM

[grim seal]

#support

[bold lichen]

hello, i am a trusted Admin of a server (not the owner) and i can't access the configurations for the server at dyno. gg anymore
when i click it, it just returns me to the list of servers. what do i need to do?

we just canceled premium
that when this started

seeing this, i also kicked the Dyno bot out of our server, with the intent to re-add it.
What is happening? Any help is really appreciated

[opal basin]

Hi, that may be because the Owner has to grant people access im sure, only the owner can configure & add it.

[bold lichen]

hmmm in the past i was the one that did it

strange

but that does make sense i guess...

[opal basin]

Oh?

we're you server-owner?

[bold lichen]

nope

afair

I have full administrative permissions

[opal basin]

DM @woeful whale and he will assist you further.

[bold lichen]

Dave redirected to me back to the channels.......

[hasty kite]

We don’t offer support through Dave

You can look through #support and open a thread using that by hitting the additional support button

[bold lichen]

There wasn't an option for "I can't add Dyno to my server"

[brittle mural]

it is, the role im wanting him to give is all the way at the bottom

i even deleted the reaction role and remade it and it still doesnt work

[rigid portal]

Can you run ?whois @Dyno and show me the response?

[rigid portal]

Thats what the support channels are for. Do you get any errors?

[brittle mural]

i fixed it, i had to put dynos physical role above everything even tho ive never had to do that before, i used to just give him a role above all the others but its all good now

[rigid portal]

Thats what I meant earlier , glad to hear its resolved

[bold lichen]

I was able to resolve it.
When unsubscribing from Premium to free for a server, you need to deactivate it first in order to use the "free" not once again. Otherwise you cant make changes

[rigid portal]

Thats correct, let us know if you need further help

[rancid hatch]

is it normal for dyno website to want to sync everytime i go on to the commands page?

[spring prawn]

Can you only send 1 image in auto message?

I wanna send 4 like this with a auto message

Please ping if you answer

[opal basin]

You can only send 1 image

[spring prawn]

Alright thanks

[dapper terrace]

Getting an error when I try to send dropdown menu reaction roles that are embedded (bot has all needed permissions)

[opal basin]

Make sure it can send messages and react to channels, then refresh the page.

And make sure Dyno is above the reaction roles to assign them

[dapper terrace]

Its all of them, still get the error

[flint helm]

Hey, do Dyno have a purge command for chat messages? 🧐

[brittle jetty]

Hi there! Yes, Dyno has a purge command.

[strong sonnet]

**Command:** ?purge

Description: Delete a number of messages from a channel. (limit 1000).
Cooldown: 5 seconds
Usage:
?purge [count]
Example:
?purge 10

[analog elbow]

Hey is it possible to have Dyno ignore certain channels? so the logs don't keep pinging those channels

e.g it won't tell us edits or deletes in those channels but will everywhere else

[lone abyss]

Dyno doesnt automatic give roles. It worked first now its broken. Whats going on

[analog elbow]

so i run a rp server and we have tupper in there, so when anyone edits or deletes an rp message it flags it up in the dyno logs and we basically want to try and make it so dyno only focuses on the non rp channels

[brittle jetty]

You can set ignored channels at the bottom of the Action Logs module.

[brittle jetty]

Could you show me your Autoroles setup?

[brittle jetty]

Could you move Dyno to the bottom of the role list, save changes, the move Dyno back up?

[lone abyss]

Aaaaa ofc

I know the problem

Tyvm

[brittle jetty]

Of course

[analog elbow]

cool i'll give that a try