community-support

[wooden osprey]

How do you detect spam of this type?

They just spam images in every channel

I tried the anti-image spam rule automod but it's not working

[sharp widget]

Honestly, besides using discords current systems, there really isn't any atm.

And not even their systems are that good at detecting this stuff

[wooden osprey]

I have their antispam enabled

Shouldn't the automod work?

Or is this not account-specific but channel specific?

Meaning because they're only posting 4 images in each channel it's not triggering

[sharp widget]

It's channel specific

[wooden osprey]

That's pretty useless...

[urban crescent]

Hello... wat is Dino.?

[eternal egret]

A bot

That is useful for many things that you can setup or try it out

[golden harbor]

how can i set up the bot so that if someone doesn't get a specific role within two days, they'll be kicked?

[brittle jetty]

You cannot, sorry.

[golden harbor]

ah ok

[regal jewel]

ty, can you run ?w @user on the user in question the command wont work with

[north spear]

It’s all admins but sure

It says this Whois command is disabled on this server

I’ll enable and try again

[urban crescent]

Ok

[brittle jetty]

Do you need help with Dyno?

[heady warren]

How to verify on dyno plss

[lilac copper]

What is the ban and kick custom command?

[lilac copper]

thanks

[foggy lantern]

how do i make an embed that auto updates if someone gets a role ?

is that possible ?

[brittle jetty]

That is not possible. You'd have to manually update the embed

[foggy lantern]

ah okay

[regal jewel]

i see, is it just the modlogs command they are unable to use or are there other commands not working as intended?

[finite plaza]

Hey guys, I need some advice, I keep getting a crypto scam image featuring "Elon Musk" posted throughout my Discord. My mods are trying to keep on top of it but it's getting out of hand. Is there a way I can set the bot to delete this specific image?

[brittle jetty]

There is not unfortunately, unless the images are always one specific link

[finite plaza]

may I DM u the image so u can have a look? I'm not too sure that's all

[brittle jetty]

From what I've seen across various servers, there isn't really one specific link. You can try to limit people sending attachments with attachment spam

[finite plaza]

Ah right ok cheers

[brittle jetty]

Of course

[finite plaza]

When I've just looked back on the log, there's actually 2 peoples accounts in the image for the scam.

[brittle jetty]

I'm not sure what you mean

[finite plaza]

So u know the image is normally "Elon Musk"

when I've just looked back on the Audit Log, there is a 2nd name used

[brittle jetty]

Using different "accounts" is just a scamming method used

[finite plaza]

Ah right

So the best way to tackle it is disable images for people?

[brittle jetty]

Disabling images for new members (or if you have a level system, users below a certain level) could be helpful 😄

[finite plaza]

Yeah I do

[dire plinth]

Another request of help from anyone who is good with custom commands. I tried to have all of the ideas under one !role add command but then it would say "can't find this role" when applying roles. Tried to separate them into two separate but now they are simply not applying but the !role remove works. Can someone tell me what is wrong?

[fading rune]

{!role $1 +roleA, +roleB, +roleC, -roleD, -roleE, ...}

Notice the + or - behind the role ID to either add it or remove it.

[summer cliff]

I need help i want to give my helpers in my server in a specific channel commands i cant seem to know how to give them .warn though

Dashboard looks a bit complicated

[fading rune]

You have to set the role as a moderator role on the Moderation module on the dashboard.

Or you could use the .addmod command.

[strong sonnet]

**Command:** ?addmod

Description: Add a moderator role.
Cooldown: 5 seconds
Usage:
?addmod [role]
Example:
?addmod Police

[summer cliff]

They can mute but cant warn kinda confused

[fading rune]

Can you run .diagnose warn and show me the response

[summer cliff]

@fading rune

oh helper is not there i just realized

[fading rune]

You've set allowed roles. Allowed roles override normal moderator roles you've set.

Either add the allowed role, or remove them.

[summer cliff]

how do i add a role please helper specefically

along the other ones

or just give the .warn perm for the role helper

[fading rune]

Go to your dashboard, on the sidebar click Commands, find the Moderation category, find the Warn command, click settings add the helper role to the allowed roles list.

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif

[dire plinth]

is there a limit on how many or is there none?

[summer cliff]

have a wonderful evening seal guy you helped me :)

[shrewd night]

Hello Team,
Hope you all are doing well!
I have a followed/announcement channel in my Discord server, and I’d like Dyno to ping a specific role whenever a new message appears in that channel.
Can anyone please help me with this?

[fading gulch]

Hello! Try using this however it might not work if the messages sent are a webhook or a bot

[grave hedge]

Hello

[fading gulch]

Hello! Can I help you with Dyno?

[grave hedge]

How can I delete warnings?

[strong sonnet]

Deleting Warnings and Modlogs

Warnings may be removed but not edited.

• To clear all warnings for a single user, a Server Manager can type ?clearwarn @​user.
• To clear all active warnings for the server you must be the Server Owner. To do so type ?clearwarn all.
• To delete a single warning from a user, type ?delwarn [user].

Modlogs are forever, they are intended to be permanent, no one can delete them, not even the Server Owner. However, you can change the reason of modlog cases using the ?reason command.

[fading gulch]

@grave hedge This should explain!

[normal tendon]

Can I set up a ban/kick role too?

[brittle jetty]

You cannot--bans/kicks remove users from the server.

[restive ruin]

Hey everyone. I'm having a bit of a play with the forms section. Is there a way, rather than an auto role being assigned, it has to wait for approval to assign the role?

[brittle jetty]

There is not, sorry.

[fierce nacelle]

Hi, does anyone else have a problem with Dyno suddenly sending multiple welcome messages for members who have been in the server for a long time?

[lucid birch]

Hi is it possible, does anyone know how to make this system with dyno?

Example
user send in #commands
“+rep @lucid birch middleman”

Then bot sends into #reputations an embed
——————
+rep to : floinkyy
rep from : @user
rep for : middleman
rep count : 1
——————-

and user can also check reps like
?reps @lucid birch

is this possible to do with dyno using custom commands and stuff, or no?

[brittle jetty]

It's not really possible to store a variable like the total reputations of a user, but you can use notes to view a history of reputation.

[lucid birch]

but its possible the other stuff?

[brittle jetty]

Yes, you can send embeds to other channels

[lucid birch]

okay thanks

[thorny wren]

Hey agent can I ask for some help creating a custom command

I’m trying to make a command where it sends questions for people to answer

Instead of me copy and pasting all the questions

[buoyant plume]

sounds like a good use case for the forms module instead of a custom command

[thorny wren]

It’s within tickets

Feel like we have like a ticket system where we pay like questions for them to answer

So I was thinking of just having like a command where I just put it in there or the staff can put it in there it just sends the questions

Ohhh now I get it

Sorry

[bronze nimbus]

Is there any way someone can fix my gta 5 ps5 acc got band

[hasty kite]

This is Dyno bot support

[hot geode]

I would like to make a reaction role panel with country flags but when I enter the emoji code for it it doesnt come up

Can someone explain what Im doing wrong?

Please ping me with reply ❤️

[lone bobcat]

Hi! I'm not the admin of the server, but even our admin (and everyone else in the server) all of the sudden can't comment in one particular channel.

Any ideas?

[hot geode]

Hello,

I would like to make a reaction role embed with country flags as emojis but I cant seem to get them to work in dyno.gg any advice?

[hot geode]

^^^^

[brittle jetty]

Hi there, this is likely a permissions issue. Check the channel permissions for any Send Messages

[brittle jetty]

Hi there, can you try on a different browser?
-# No need to post twice.

[lone bobcat]

Thank you! We checked and even the owner of the server can't post in that channel. We also just found another channel no one can comment in.

[brittle jetty]

Could you show me a screenshot?

[lone bobcat]

Is this helpful? I wanted to crop out any subscribers from the screenshot.

[brittle jetty]

That's a Discord issue. See https://discordstatus.com/

[lone bobcat]

Thank you!

[brittle jetty]

Of course!

[hidden vale]

Is there any way to get the access of our purge chats ?

[fading rune]

What do you mean?

[hidden vale]

Like i used dyno to purge messages and now I want to access that purge messages

Is that possible ?

[fading rune]

No, they're not saved in any way.

[hidden vale]

Ohh ic thank you for the info

[fading rune]

Np

[lucid birch]

Hello how to do this with dyno

User in #commands : ?macro (link) (requirements)

Dyno send embed to #pings :
———
@user is looking for someone to macro with!
Link : (link)
Requirements : (requirements)
———-

If user send for example only ?macro without a link or requirements, or only sends one of them, or sends them in the wrong order it wont send the message/will delete it.

[raven vine]

Yo

[raven vine]

Yo

[plush dirge]

how to set up rate limit?

[gloomy shell]

How many Dyno versions are there?

[strong sonnet]

Can I invite all these Dynos??

Dynos available for public use are:

• Invite @civic fossil at https://dyno.gg/invite
• Premium choices available at https://dyno.gg/premium:
  • @zenith oak @fading dust @gilded latch
  • @young coyote @rough citrus @desert quest
  • @tame lion @waxen tapir
• If you want your own custom branded Dyno, you can create one at https://dyno.gg/premium

All other Dynos you see in this server are Staff Only and for internal purposes. You cannot have them in your server.

[opaque flume]

See above @gloomy shell

[opaque flume]

What do you mean?

[opaque flume]

Hi there, do you need help?

[lucid birch]

@opaque flume yes i understand that its custom commands but i dont know how to make that specific im asking if someone knows how to make it the specific like

[plush dirge]

You are being ratelimited. I will ignore your commands for 1 minute(s)

[heady matrix]

What about my ban on King's Legacy?

I had no response to my appeal.

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[desert hinge]

Hello, I created an automod to automatically delete messages containing links. It works for regular users, but it does not work when the message is posted by a bot. Is this normal, and is it possible to make it work for bots as well.

[distant monolith]

No sorry, Dyno ignores bots

[distant monolith]

{user} is looking for someone to macro with!
Link : $1
Requirements : $2+
-# set required arguments to 2

[lucid birch]

thanks sir

[distant monolith]

ur welcome

[quaint socket]

Hello, my goal is to create a custom command suggestion system where the bot after typing the command posts an Embed and immediately reacts to it (e.g., with ✅ and ❌) for users to vote. Is this possible with Dyno?

[brittle jetty]

That is not possible with Dyno, sorry.

[outer forum]

anyone seeing accounts repeatedly "joining" a server but not actually joining or leaving?

[brittle jetty]

I'm not sure what you mean. Could you elaborate?
-# This also is the channel for help with Dyno. For general chat, head to #general

[outer forum]

seeing this with a ton of accounts, even my own

repeatedly shows me joining the server

[brittle jetty]

How long has this been happening?

[outer forum]

about an hour

just very interesting to me that no one else is experiencing it. I guess the server could be on a shard having issues?

[brittle jetty]

I'm not sure; is it negatively impacting any service functionality?

[outer forum]

yes multiple bots are not working

including dyno is not functioning correctly but it could be overloaded i guess if the server is repeatedly telling it that 100k+ users are joining

it seems to have stopped so it must have been a shard thing

crazy never seen that before in 8+ years

[brittle jetty]

Yeah, I was unable to find anything strange on our end

[outer forum]

thanks for looking

[brittle jetty]

Let me know if you starting having another issue again

[lilac copper]

If someone gives someone a role using Dyno via a custom command, is it possible to send the username of the person who gave that role to a DM? give me command

[brittle jetty]

Yes, you can. Here's an example:

{user.name} gave $1.user.name a role.

-# This command DMs the person who ran the custom command. Modify as needed.

[lilac copper]

wow thanks

[fierce nacelle]

Hi, this has been happening again today. Anyone has any idea what's going on please?

[bright atlas]

Is dyno dont have sticky messages?

[rigid portal]

Dyno Support is a private bot for this server only

[bright atlas]

Is dyno dont have sticky messages?

[rigid portal]

Elaborate what you mean with sticky messages

[bright atlas]

I dont think dyno has i know sapphire has it

[rigid portal]

Ok, if you want more help, let me know what you mean with sticky messages

[rigid portal]

Dyno doesn't have that unfortunately

[rough thunder]

any idea why the bot is failing to add the role? the role id is correct, and before it just wasn't responding at all. now it gives this error message

[strong sonnet]

For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif

[rigid portal]

@rough thunder

[rough thunder]

? sorry, i see the one about the dm upon adding role, but i dunno how that helps me with adding the role altogether... should i add the user.name argument to the $1?

[rigid portal]

Im not sure what you mean, did you check the dyno roles position in your role hierarchy?

[rough thunder]

oh the previous message didnt load. yes it's above everything, even staff roles. it's also allocated into a "bots" role which is at the top above dyno, but both have administrator position

permission*

[wooden osprey]

Is there a way for me to ban anyone that posts in a specific channel?

For example a “bot catching” public channel

[rough thunder]

i still am having issues with the above btw ^

[brittle jetty]

You cannot but you could use multiple automod restrictions to ban many people that post

[night adder]

Is there something like a muterole?

[faint stratus]

Why doesnt modlogs work beyond page 2

Page 3 or above dont work

[verbal geyser]

Hello,
I've been facing a problem in my server.
My lower roles or moderators cannot use the prefix commands,
How to allow them to use it?
Its too advanced and complicated.
Please tell me.

Thank you.

[gloomy shell]

@brittle jetty

[fading rune]

What do you mean?

[fading rune]

We are aware of that issue, sorry for the inconvenience

[fading rune]

What commands they can't use?

[night adder]

A mute role that the person gets after he got muted. I think the Carl bot has this but i prefer using Dyno

[fading rune]

Dyno by default uses timeouts, you can disable that on the Moderation module of the dashboard.

Then when you mute someone Dyno will create a Muted role.

If you want to set a custom role, name whatever role you want Muted, mute a user and then you can rename it to whatever you want if you wish.

[faint stratus]

Alr

Is there a time frame of when its getting fixed

[tender vale]

Any idea why a member cant see this message?

he see only this

[warm marlin]

How do you disable a command for a certain role?

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif

[brittle jetty]

@warm marlin see this

[brittle jetty]

See below:

[strong sonnet]

If you notice Dyno sending blank messages when you use a command, ensure these options are toggled in your client settings:
https://i.imgur.com/8f71Fx5.png

[crystal trail]

For the auto responder, I want to make it respond (react) to any message sent in the channel but every message is different, there isn’t a particular trigger I could use.

[bronze nimbus]

Is there any way I can get my ps5 gta 5 acc unbanned???

[brittle jetty]

No, this is Dyno support.

[crystal trail]

Is it possible to make it so an autoresponder can be seen as by only that person that uses it? And can it only be an embed?

[brittle jetty]

Autoresponses cannot be ephemeral. You can choose between message, embed, or reaction responses.

[rough thunder]

still needing an answer. dyno is the highest role.

[young socket]

Does anyone know how can I enter number bullet points in embed text on dyno? I manually tried entering number but it doesnt change to bullet point.

[fading rune]

What do you mean?

Embeds follow the same markdown like normal messages.

[fading rune]

Show your role hierarchy and run ?whois on your Dyno.

[rough thunder]

i seem to have found the issue, i purchased standard dyno and didn't realize it came with its own double Dyno role

i placed it above the current dyno roles (and all roles aside from the overarching bots role) and it works

[indigo karma]

Hi team! To warn a user, do I need to submit the /warn command in the channel where the user is? I tried to do it in a private channel but it didn't work

[distant monolith]

should work also in a private channel using the users id

[indigo karma]

Ah! I'll try it, thanks ✌️

[distant monolith]

np

[safe creek]

where is the link to download the new client?

the old has a debug

[distant monolith]

this is the support server for Dyno bot, seems like your wrong here

[safe creek]

i was directioned by the link of "dbo global"

[distant monolith]

but has nothing to do with Dyno Bot, sorry

[safe creek]

thanks

[buoyant crystal]

I have appealed and the reason is you created an account to avoid an enforcement action like wth dude I got almost 64k subs and they did that i had like 13k kills I have even videos of me playing fairly when will i get unbanned could u tell me? ???

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[rigid portal]

@buoyant crystal please read the message above

[gloomy shell]

Hello,
I had a concern where, at some servers, when we use the command "?roleinfo/slash command" it shows like the forwarded embed.
Tho, in my server it displays like this (⬇️)
Now, why is this the matter?

Key perms or smth

[rigid portal]

Hi. Dyno can't forward messages, a user must've forwarded the message. The response from the attached image looks fine

[gloomy shell]

.

My question was that why does the forwarded message not having the Key Permission embed?

[rigid portal]

Just to clarify, you're asking why "Forward messages" is not displayed under "Key Permissions"?

[rigid portal]

Or why this message doesnt display "Key Permissions"?

[gloomy shell]

Yep, why doesn't it display key perms

[rigid portal]

Because the forwarded message and the one in your screenshot are two different commands. ?whois displays "Key Permissions". You forwarded the response for the ?roleinfo command

[gloomy shell]

@rigid portal

[rigid portal]

Ah I see, my bad. Because the moderator role itself here doesn't have any Key Permissions it seems

[gloomy shell]

Alr. Ty for the info.

[rigid portal]

Np

[prime dune]

Uhm, this is a discord bot server mate 😭

[haughty anchor]

Was there a recent change (ie last day) where being the owner of a server doesn't make me a moderator? I now get this DM from the bot whenever I send a command despite being the server owner

I also have a self role that has the Administrator discord perm so not sure what it is

[still ether]

Do I need to keep the standard bot in a server once I have the premium bot joined?

I'm can't remember. I'm assuming no, but figured I would ask before I gave it the boot

[obsidian sinew]

9359857993

আছি নি টুনামেট

[fading rune]

It's recommended to keep it but not necessary.

[fading rune]

You're running the help command, that's what the help.command does.

[still ether]

works for me

Thanks

[timber nacelle]

Hello!

Im trying to create a custom command that will show /whois, /warnings, and /notes all in one. The command I currently have is:

{!warnings}
{!notes}```

but i cant figure out for the LIFE of me what to put after them to make it work.

Ex command.

/who 184420797455007755

Then it would show whoever's ID is input in the command will transfer down to the commands below.

[rigid portal]

Answered in a different channel ^

[red void]

How can I create a custom command where user1 uses /command @user2 which mentions both the user the command is directed at (user2) and the user using the command (user1)?

I've tested it and using {user.mention} or {user} only mentions the user using the command (user1).

[rigid portal]

Use $1 instead of {user}

[red shadow]

its not possible to edit an embed message that one of the premium bots sent if we no longer have premium is it?

[red void]

Oh ok

[rigid portal]

No but you can clone it

[red shadow]

👍

[red void]

Does $1+ make a difference to $1?

[rigid portal]

Adding the + will catch every argument after the command name

[sleek cargo]

Is there a way to fix the /cat /dog command images not showing if you use it more than once? Like the image always appears the first time, but when trying to use it again the only way to view the image is by clicking the link.

[brittle jetty]

Could you show a screenshot please?

[sleek cargo]

well... it's randomly working now so.. i guess nevermind? sorry!

[red sierra]

Anyone know why this reaction role button seems to only work sometimes? I've had multiple people not be able to get the associated role but it works fine for others. Dyno has all of the perms it needs and is at the very top of roles list

[open root]

i had gotten banned in the content warning channel for going helloooooo

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[open root]

how would i reach out to them if im banned

[hasty kite]

If you actually read the message it tells you

[haughty anchor]

oh. lmao.

I have two bots that use ! and i just kinda ignore them when i dont need the other and then got confused cause it was doing something different

i should fix that though, thanks for the help

[boreal cargo]

In Dyno’s starboard feature, I changed the emoji from ⭐ to 💀, but it isn’t working for me.

[main terrace]

banned some guy with an obnoxiously long ban reason, ?modlogs refuses to work with the said user...

[strong trellis]

Hi

[distant monolith]

[strong sonnet]

**Command:** ?reason

Description: Supply a reason for a mod log case
Cooldown: 3 seconds
Usage:
?reason [case num] [reason]
Example:
?reason 5 Spamming lewd images

[distant monolith]

https://tenor.com/view/boring-kevin-kevin-malone-the-office-us-the-office-gif-22990165

[boreal cargo]

@distant monolith

[rigid portal]

Can you show me your Starboard setup?

[boreal cargo]

@rigid portal can you help me out?

[distant monolith]

@boreal cargo

[regal jewel]

is the command working with other uers?

[rigid portal]

I am helping you, please be patient

[regal jewel]

please dont ping for support :]

[boreal cargo]

huh

okay

[rigid portal]

I tested Starboard and copied your setup. Two people has to react with the skull emoji for it to work

[distant monolith]

for your information, I would have also replied to you, but I'm not very familiar with Starboard and that's why I didn't

[main terrace]

yes

[distant monolith]

I thought I already answered this

use the reason command to edit the reason

[boreal cargo]

but i set 2

bro

wait lemme prove it

[regal jewel]

can you show me what happens when you run the command on the user in question

[rigid portal]

No you dont have to prove it. I already tested it and had the same result. Give me a moment please

[main terrace]

I saw, the person replied after your message. yes I could change the reason, but it's still a bug regardless.

[distant monolith]

ok

[boreal cargo]

did not work for me

dyno also have the admin perms

i rechecked it

[main terrace]

id starting with 141 is the target

[main hornet]

How do you lock it?

[main terrace]

tried minutes later, ill just change the reason ofc, should be a limit on the length of the ban reason for such instance

[regal jewel]

does the slash command work on that user?

[rigid portal]

Run ?diagnose Starboard and ?whois @Dyno. Show me both responses please

[main terrace]

"application did not respond"

[rigid portal]

Can you show me which users reacted to the last message with 2 skulls?

[boreal cargo]

idk what is wrong with this

[rigid portal]

Try removing ignored roles and channels and test it again

[boreal cargo]

sure

@rigid portal didn't work

[main terrace]

with each test, are you removing the reaction and adding it back

[boreal cargo]

tried it half a million times

did not work

however the star is still working

there's "💀" yet still star is working

[regal jewel]

answered elswhere

please stick to threads for support instead of cross-posting

[rigid portal]

Alright, please give me a moment. In the meantime, can you send your server ID here?

[boreal cargo]

1118176008596631622

There's not any option save

I doubt that it can cause it

[rigid portal]

It saves automatically when you make changes. Can you change the emoji back to the star and test it again?

[boreal cargo]

ok

[boreal cargo]

yes the star is working

[rigid portal]

Alright, the skull bugs it out. I'll forward the issue and will let you know when I have any updates

[boreal cargo]

It isn't working with any other emoji except star

[rigid portal]

So you would have to use the star or a different emoji now

[boreal cargo]

star

only

[rigid portal]

Alright, thanks for letting me know. I'll forward it to the rest of the team

[boreal cargo]

will I get any bug hunter role or something?

[rigid portal]

There is no bug hunter role in this server unfortunately

[boreal cargo]

uhh okay

so when it will be fixed?

[rigid portal]

Hi! The bug is that you are able to change the emoji for Starboard even if it requires the Standard premium subscription. So if you want to use a custom emoji, you must purchase a premium subscription

[potent terrace]

Why does my auto reaction response not work?

The emoji is thumbs up, it doesn't seem to show through

[regal jewel]

do you already have another autoresponse set up as {*}?

[potent terrace]

No, it is my only autoresponse

[boreal cargo]

its not a custom emoji

[potent terrace]

Do you have any other ideas?

[potent terrace]

It did work with a different emoji.

[regal jewel]

sorry for the delayed response im glad you sorted the issue 😄

[distant monolith]

the point is, without Premium you can't change the emote

[solar wharf]

Hi I was wondering if someone could explain the Terms and Conditions in plainer english because I am struggling to read through it and understand. And also if there is anything that can be done about being wrongfully banned from a server and having my appeal ignored. Thanks for any help 🙂

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[cobalt jungle]

Maybe someone knows how to achieve what I'm looking for but I was trying to see if AutoResponder had a feature that would trigger after someone simply posted in a channel.

For instance, an autoresponse thanking new members for filling out their intro and just letting them know the mods will get to them as soon as possible to grant them access to the rest of the server.

I have an autoresponse already to greet new folks once they are given access but it requires a specific trigger such as !new etc.

I assume this isn't a thing yet, since the option to add a new one calls for a trigger but I don't quite know how to make it go off simply by someone posting their introduction in the appropriate channel. I thought there was a way to do this but I'm not seeing it.

[fading rune]

Hello there. You can use {*} as the trigger and then set as allowed channel the introduction channel.

That will make dyno respond to any message sent in the channel.

[cobalt jungle]

Ohh perfect. That will do thank you! 😄

[median drift]

my welcoming module is acting super weird. I had the first one set up so it was just messages but recently ive switched to embeds instead but both keep getting sent

[waxen egret]

Hey I got banned on one server discord by NSFW but its not true and I have proof that it's not true there is a chance to unban?

I sent to the bot that I want to appeal but it's been 5 days and I didn't get an answer, could I send here evidence that it wasn't nsfw only strangely arranged pillows and that I was unlocked by a bot on that server?

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[hasty kite]

Read @waxen egret

[waxen egret]

Okey thx Matthew, there was a form but it was ignored by them I'm also waiting on their other server for a response but unfortunately I'm always ignored it's stupid: (

[kind torrent]

Hello

[regal jewel]

please state the issue you are having

for chatting please use #general

[waxen egret]

I don't think so because it's pillows.

I send this and i got banned

Its fair ban or not

???

[lavish hollow]

@waxen egret before you say anything else, think about what you just did. this will be my only message here.
if you got banned for sending that image somewhere else, why would you also send it here.

we will not get involved in moderation policies of servers that use dyno. but do not send that here again. i am already giving you a very big break.

[waxen egret]

It was a comment in video that I made.photo and I did not notice.this profile

[royal moth]

is there a scale to the levels? is every level the same XP?

[short gale]

.

[long dock]

Is there a way I can set my warnings/ban/kick/timeout to go to 1 channel and the reason they were warned to another channel. I thought it was but I can't find it again

[plush dirge]

How to use temprole remove command with prefix?

[strong sonnet]

**Command:** ?temprole

Aliases: ?undefined
Description: Assign/unassign a role that persists for a limited time.
Cooldown: 5 seconds
Usage:
?temprole [user] [time] [role], [optional reason]
Example:
?temprole @NoobLance 1d Birthday, Happy Birthday

[brittle jetty]

@plush dirge see this

[brittle jetty]

There's a nice diagram on https://docs.dyno.gg/en/modules/levels#xp-details about how XP works

[royal moth]

Ye I found after digging thank 🙏

[brittle jetty]

Of course :)

[royal moth]

Also rq, I just started paying for regular tier Dyno

Do I get the premium uptime? Or is it the free Dyno uptime

[brittle jetty]

Our Premium bots are hosted separately so you'll get the Premium uptime once you invite the bot

[royal moth]

But that bot comes with the regular paid level, ik there's a premium paid level as well

[brittle jetty]

Standard, Premium, and Custom bots tend to have similar uptimes, if that's what you mean by "regular paid level"!

[long dock]

Sorry to bump this but I still can't find it

[brittle jetty]

You cannot, sorry.

[long dock]

Ok thanks

[brittle jetty]

Of course

[royal moth]

Yeee thank

[jolly stag]

Is the joinable ranks feature bugged or maybe it's just me being dumb again

It works one time and then says "There are no ranks on this server." The website also says "Error: Does not exist."

[fading rune]

How are you adding the ranks?

[jolly stag]

Through the website

[fading rune]

Adding ranks through the website currently does not work, please use the ?addrank command instead.

[strong sonnet]

**Command:** ?addrank

Description: Add a new rank for members to join, role must exist.
Cooldown: 8 seconds
Usage:
?addrank [name or id]
Example:
?addrank Team Mystic

[jolly stag]

Ohh alrightt, thanks! How could I limit users to one rank?

[fading rune]

On the website, you should see the "Limit users to one rank" option.

[jolly stag]

Ooh okay, I assume that works then, thank you again :)

[fading rune]

Yes, the options work. Just not the add rank button.

No worries.

[jolly stag]

I tried with the Discord command as well, I'm still having the same error

[fading rune]

Well

Thats fun

Can you show me how are you using the command?

[jolly stag]

Maybe it's because I'm opting into the "Limit users to one rank" option?

[fading rune]

What does ?ranks show?

[jolly stag]

It somehow works now even though I didn't change anything o.o

Thank you for your help again!

[fading rune]

Well

Glad it works lol

No worries

[boreal cargo]

so say it like this

simple

[pearl wind]

I don’t suppose anyone can teach me how to claim my prize

[rigid portal]

Contact the server staff

[pearl wind]

Yeah cool. I messaged Eli

[pearl wind]

Thx

[rigid portal]

Np!

[gilded crest]

Hey there is there any issue going on with the purge command?

I can use ?purge user but not ?purge

[distant monolith]

what happens if you use ?purge ? Run ?diagnose purge and show me Dynos response

[thorn wolf]

Is it possible to make Dyno give a certain role to everyone in the server?

Cuz there r only 250ppl with member role in my server rn out of 1.5k

[opaque flume]

?help role

[strong sonnet]

**Command:** ?role all

Description: Add or remove a role to all users in the server.
Cooldown: 10 seconds
Usage:
?role all [role]
Example:
?role all Member

[opaque flume]

@thorn wolf you can use the command above

[thorn wolf]

Aight thanks

[opaque flume]

anytime

[reef kraken]

can someone help? Dyno will react to messages but not images

[distant monolith]

Dyno cannot react to attachments, the message must contain text

[reef kraken]

Oh okay

[gilded crest]

@distant monolith this is coming

Kick

[distant monolith]

those roles are deleted in your server, remove them also from the command settings at the dashboard

[gilded crest]

These roles exsist in the server it's showing unknown role because these roles does not exsist in this server

[distant monolith]

what?

These roles exsist in the server it's showing unknown role because these roles does not exsist in this server

[distant monolith]

ah

[gilded crest]

It exsist in my server but it is showing unknown here because I have forwarded the message and that role doesn't exsist in this server

[distant monolith]

you maybe have to enable the "any" sub command to make ??purge work

[gilded crest]

From the dashboard itself?

[distant monolith]

thats why screenshots are better sometimes

[gilded crest]

Yea ig

[distant monolith]

yes, u know how to?

[gilded crest]

Ik but like the developer of that server comes very rarely is there anyway I can fix without going to dashboard?

[distant monolith]

no there isn't

[gilded crest]

If I did from the dashboard i will instantly get qr as I am not wl

[gilded crest]

Ah so then only option is to wait ?

[distant monolith]

yes, it can be enabled only on the dashboard, not possible doing it using commands

[gilded crest]

Oki thnx for the help

[distant monolith]

np, could you please ping me and say it again?

[gilded crest]

Thanks for the help

[gilded crest]

[distant monolith]

ty!

[timber quartz]

I already made a ticket but I might as well also put my question here. Is there a way to make a custom command DM someone and send a response in a specific channel?

I've learned that custom commands cannot call on other custom commands. The autoresponder module will not let me pick a response channel. I'm running out ideas for potential solutions

[regal jewel]

hey please stick to the thread for support instead of cross-posting, it saves confusion

ill take a look for you now

[timber quartz]

my bad

[regal jewel]

np! 😄

[gloomy otter]

Why do I be this error in reaction roles

[strong junco]

@regal jewel

[lilac copper]

If someone sends a triggered message through the dyno bot's auto response, is it possible to send the response to that message to another channel?

[green lance]

Hey!

[proven peak]

𝐇𝐢𝐢

[umbral badger]

Hi! So I set up auto message but it isn’t going right at the time. Like if it’s for 2:50 pm it’s not going until 2:50.54 pm. I’m using it for a game that you have to do it at the beginning of the minute. So all the seconds matter. I hope this makes sense. Is there a way to make sure that it reminds at the beginning of the minute without having to redo all the reminders? Tia!!

[regal jewel]

is this when you are trying to save?

[regal jewel]

no you cannot set custom response channels for an autoresponse

@green lance@proven peak
please state your issue if you are having one, otherwise use #general for chatting 😄

[regal jewel]

is 4 minutes the longest delay you are seeing?

[green lance]

Oh this is dyno server mb it putme here for some readon when i talked ina whole different server

[wispy jasper]

is there a command to filter members by one role and give all of them another role? something like -role @ role 1 add @ role 2?

[umbral badger]

Okay maybe this will be easier. Like all the seconds are off. Is there a way to make it ping exactly at like 3:07. as soon as it turns 3:07. some of them are pinging when it’s 2 seconds away from 3:08

[regal jewel]

no there isnt a command to give a role to members in a specific role, sorry about that

[regal jewel]

@umbral badger please see above ^^

[umbral badger]

Thank you

[regal jewel]

np!

[buoyant stag]

hi, the bot is asking weird, is there currently a known issue ?

[brittle jetty]

Hi there, make sure your custom bot is above the user's role and has permissions

[strong sonnet]

For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif

[buoyant stag]

Thanks, where are these roles ? I believe in server settings

[brittle jetty]

Yes, they are in server settings

[buoyant stag]

the bot role is already above other roles

[brittle jetty]

Try moving it below and then back up

[buoyant stag]

okay

[buoyant stag]

still not working 🤔

[brittle jetty]

Can you run ?w @dyno and show me the result please? It seems like someone else is getting support for the server, we'll stick to that support thread to keep everything in one place.

[gloomy otter]

Yes

It even comes when I click update embed

[regal jewel]

can you try on another browser/in an incognito tab and let me know if the issue persists

[kind torrent]

hello question

[frosty ibex]

For some reason when I try and open a specific server on the website it simply puts me back on the page with every server? Does anyone know why that is 😔

[brittle jetty]

Ask your question or state your issue

[kind torrent]

how do i check my appeals in Dyno website

[brittle jetty]

Do you have permission to manage the server?
-# Run ?whois to see if you have the Server Manager acknowledgement.

[brittle jetty]

See this

[gloomy otter]

I tried it in firefox , I'm still getting that issue

[frosty ibex]

Would this be high enough clearance to do so or is there a specific permission I'm missing?

[brittle jetty]

That's high enough! Could you try using a different browser/incognito?

[frosty ibex]

Ill see

[frosty ibex]

Same issue after running it through a different browser

Could a VPN be effecting it at all?

The issue only comes up when I select that specific server

[brittle jetty]

You can try removing your VPN and see if it helps

[frosty ibex]

Still the same issue unfortunately

[brittle jetty]

Could you record what happens when you try to press the server?

[frosty ibex]

Im not sure if this will help but:
Essentially when I log in and get the list of servers I'm currently in, a few work taking me to the next page with the different modules and others from what I've clicked on take me to the same page with all the server listing's over again

[frosty ibex]

Sure

WHATA

I tried screen recording it

And it worked

The one time I try to prove it

Chat I swear im not lying

[brittle jetty]

No worries, glad to hear you got the server to load

[frosty ibex]

Thanks ✌️😔

[gloomy shell]

solus_k_59661 has been banned || I don't know

[frosty ibex]

⁉️

[brittle jetty]

If you don't need help, please head to #general to chat.

[kind torrent]

hello i need help with checking my appeals because when i click status this shows

[brittle jetty]

You can check the appeal by re-opening the form, as stated [here](#community-support message).

[kind torrent]

this

[brittle jetty]

Yes, it appears the server allows multiple appeal submissions (or you didn't submit an appeal). We can't help with moderation issues in other servers and therefore do not know the status of the appeal.

[kind torrent]

ok

i did send one sens de first day i got ban in i was traing to make one mor but it tell me that i can only do one ever 356 days

[wet copper]

How do I find an appeal I sent in

[trail ridge]

@desert quest

[trail ridge]

which bot is dyno premium is it a seperate bot or the normal bot

[regal jewel]

are you able to take a screen recording of the error happening so i can see exactly what is happening?

[regal jewel]

you can review the appeal by revisiting the link that was sent to you in DMs if you got one

[regal jewel]

do you require assistance?

[wet copper]

It won't load but everything else does

[regal jewel]

what do you mean? are you able to show me

[wet copper]

Stick on this screen

[regal jewel]

have you tried loading it only another device or another browser?

[wet copper]

I'll try

Nvm it got rejected

Shouldn't have been rejected I was the victim bro

[woeful crest]

Yo um I turned on auto role for my server but it’s not giving the roles I want it to

[gloomy otter]

Here

[vestal ruin]

So basically i want to give permission to diffent commads as their postion like
Trial mod-only warn
Mod -warn and mute
Admin- kick mute warn

[compact ridge]

U need to go to the dashboard and select commands and give permission

Like select mute and give allowed role : ex. Mod,head mod etc

[vestal ruin]

Oh

[ionic plaza]

What is happening with the roles?

Still not working?

[rigid portal]

Hi, can you elaborate please?

[odd sigil]

Hello, I need help with something if you can help me, I made a welcome message in which several channels are mentioned, but the "forum" channel is not mentioned, how can I solve this?

[fading gulch]

Go to that channel, right click on the name, and copy link.

Then paste that inside of your welcome message.

[gloomy shell]

@brittle jetty compromised account, ban.

Who deleted that?

How to know every command in dyno?

[eternal egret]

You can head on to the dashboard and go here, to see what commands are there

[forest oriole]

Staff apply open?

[eternal egret]

No, not that I know of

[regal jewel]

is the emoji you are setting an emoji dyno can access? i.e. is it an a server with the bot?

[median drift]

Hey! The welcoming function is sending out two messages when a new person joins. I only have it set to embed but both the old welcoming message (text) and the embed gets uploaded. I've tried a lot of things to get this fixed but I wasn't able to.

things I tried:
turning the module off and on again.
clicking the save button
switching the message type to message and back to embed

[regal jewel]

hey, if you switch the welcome message back to a regular message and have a user leave and re-join does it still send the normal message and embed message?

dw the contents of the embed will be preserved

[median drift]

only the old message (the text based one)

[regal jewel]

and then when you switch back to embed only it sends both again?

[median drift]

yes

it sent the old text one and the new embed one

[regal jewel]

hmm interesting, could you show me how the module is set up on the dashboard?

when its sending 2

[pseudo flame]

Hey how do I unban from game?

[full nebula]

was there a limit to deleted messages the bot logs?

[lament mason]

is it possible to get a function that will auto remove a specific role in someone in case they try to add it in their account for precautionary measures

[fading rune]

This is Dyno support, we are not related to any game.

[fading rune]

Free Dyno caches up to 10 messages in each channel.

[fading rune]

Hello there, not possible with Dyno, sorry. :(

[full nebula]

okay thank you!

[grizzled lichen]

Hey. Dyno is down again in my server. Is there something one can do against it?

@regal jewel sorry for the ping. Saw you online. Could you help?

[hasty kite]

Please don't ping for support, someone will help when available

[grizzled lichen]

Alright...

[regal jewel]

and could you also show me how the bot is sending the messages

[regal jewel]

what do you mean down? is the bot showing offline or just not responding?

[grizzled lichen]

The bot is online, but it ain't responding to any command

[regal jewel]

strange, everything seems fine on our end. are you trying to use a prefix command or slash command

[grizzled lichen]

Prefix.

When i enter our server ID on the status site of dyno, our number blinks red.

[regal jewel]

whats the server id please

[grizzled lichen]

611530771517407243

[regal jewel]

on our end everything is working fine, including the cluster your server is on

the blinking is normal

do slash commands respond?

[grizzled lichen]

I'm sorry for the inconvenience. Dyno has left our server....
What can be done against this in the feature? Cause we didn't kick him 😅

[regal jewel]

that is strange, dyno shouldnt be leaving the server on its own. do you have a log for the time the bot left the server?

[grizzled lichen]

Our logs are logged by dyno. The last time dyno logged something was 2 hours ago

[regal jewel]

then i would suggest (if you havent already) to look in the servers audit logs around that time to ensure the bot was not manually removed as an accident

lmk when you have checked so i can look into it further if need be

[grizzled lichen]

Sure

I'm sorry for the inconvenience. Our security bot kicked dyno...
Thank you for your help

[regal jewel]

np at all! glad i could help you get to the bottom of it

[queen silo]

Does anyone know if it might be possible to do it through custom commands?

[queen silo]

So I have to do it manually for each member??

[fading gulch]

Are you trying to add and remove a role from everyone in your server?

[queen silo]

yeah

[strong sonnet]

**Command:** ?role humans

Description: Toggle a role for all humans
Cooldown: 5 seconds
Usage:
?role humans [role]
Example:
?role humans Meatbags

[fading gulch]

Check this out

[queen silo]

when they join they get a role called "READ THE RULES" and then i want the role to be removed (and then add a member role) once they react to the rules

[queen silo]

I don't think you understand what I'm trying to say lmao

Not even with custom commands i assume then?

[fading gulch]

With a custom command you can add and remove a role at the same time

Either from the person using the command or person mentioned

[queen silo]

but that has to be done manually?

[fading gulch]

Correct

[queen silo]

not connected to a button/reaction?

ah :((

petition to add something where you can add and remove two roles at the same time lmao

[strong sonnet]

Have a feature request?
We’d love to hear your ideas! To submit a feature request, please use the following form: https://dyno.gg/form/e88e2317

Check out the https://discord.com/channels/203039963636301824/541098873779781684 channel to view others' requests and upvote features you'd like to see in Dyno!

[queen silo]

Yeah, I don't have the time or patience for that unfortunately, but hopefully someone else will do it!

thanks for your time! ❤️

[gloomy otter]

The emoji is in the same server that I configuring

I even tried it with ❤️

I still got the error

[regal jewel]

do you get the same error when adding a new reaction role message?

or cloning that one?

[terse nimbus]

Hi hi hello

I know it's a bit late in the evening, but would it be acceptable to ask for a bit of guidance?

[brittle jetty]

Of course, feel free to ask your question/state your issue.

[terse nimbus]

so I'm not sure how to explain this but I'm setting a sort of custom verification thingy in the auto role module and uh...I'm very lost

I'm having a bit od trouble understanding what I'm reading

[brittle jetty]

No worries! Could you show me a screenshot of your settings?

[terse nimbus]

right under roles is what I'm having trouble with

[brittle jetty]

This isn't our documentation, but it's explaining how to set permissions. I'd give this Discord article a read for how to manage permissions.

[terse nimbus]

yeah I figured that might be the case. 😅 my friend set this up for their server and reccommended I do the same but the instructions seem a bit mind-twisty

said they found it some forum or something...idk. some kind of modular coding

[brittle jetty]

The picture is suggesting you set the role's Send Messages permission to to prevent unverified users from sending messages.

That's a Discord setup so we can't assist too much with permissions, but we can help with setting up Dyno features.

[terse nimbus]

right uh...I haven't gotten past this part yet ^^"

I'm sorry!

[brittle jetty]

No worries at all 🙂

[verbal geyser]

I wanted to make a custom command where my staff write ".accept" and they get the role I want to assign.
From where should I get the code?

[worn beacon]

Does anyone know how i can see the status of a ban appeal that i have made?

[knotty pivot]

is this a bug? i accidentally listed my server and now i cant delist it. if i save, it automatically puts it back on list.

[lilac copper]

If someone is given a role via dyno bot, how can I send the message to DM for how long it was given? Send it to me in a custom comment

[brittle jetty]

Server listing does have a few issues that the developers are aware of

[gloomy otter]

I cloned it and it worked thanks for the help

[hot oriole]

Is there any commands for sticky Messages?

[brittle jetty]

There is not

[willow totem]

Trying to figure out whether this is a dyno-related toggle or not as well as looking to figure out how to fix it if it is: New members in my server get auto-kicked if they go offline prior to picking up a role/getting the verified role (manually added by staff after they fill out an intro). I vaguely recall setting it up, and now want to disable it as traffic has increased. If this is a dyno feature, assistance with locating what module it's under would be greatly appreciated

Dyno is the only moderation-capable bot in the server, hence my sneaking suspicion it's Dyno..

[regal jewel]

np glad you managed to sort it

[narrow wyvern]

anyone know how i make that i get a [AFK] when i do /afk with dyno? i cant find it in dashbord

[regal jewel]

is it dyno auto kicking the users?

[regal jewel]

please see below

[willow totem]

I'm not totally sure, there's no leave messages nor did I have a message log enabled

I am not very technically adept

[regal jewel]

i would advise checking in the servers audit logs to check if it is definitely dyno kicking the users

[willow totem]

Will do!

Ah hm, there's no audits of any server members leaning nor being kicked. Must be something else

[bright atlas]

How dom i do something like this do they use a custom command?

[brittle jetty]

You can use ⁨?announce⁩ for that

[strong sonnet]

**Command:** ?announce

Description: Send an announcement using the bot.
Cooldown: 5 seconds
Usage:
?announce [channel] [message]
?announce everyone [channel] [message]
?announce here [channel] [message]
?announce role [role] [channel] [message]
Example:
?announce #general Hey guys!
?announce everyone #general Hey everyone!
?announce here #general Hey everyone!
?announce role @regulars #general Hey everyone!

[bright atlas]

Thx

[brittle jetty]

Of course!

[dark arrow]

Can someone help me

[brittle jetty]

Ask your question or state your issue.

[dark arrow]

So I’ve tried making a welcome image for users who join my discord the bot says welcome but the image doesn’t appear

[brittle jetty]

Can you show me the image URL please?

[dark arrow]

Yes one second

https://cdn.discordapp.com/attachments/1467324034751664168/1467342249753837720/79EEFB2A-49B2-4B24-8266-2699332D7BF4.png?ex=69800876&is=697eb6f6&hm=15e8e78ed873e8a09df408f01c6df09c9e12e2965ba765745043e97e475826a9&

How do share without image coming up

https://cdn.discordapp.com/attachments/1467314479967764540/1467320132425617449/ACCC3199-FE53-47C3-801F-6834D444AEB5.png?ex=697ff3dd&is=697ea25d&hm=2719e2e1692973c7b6850d3e1a747dc7952eedf76b659082c22fd38ba965f564&

[brittle jetty]

Could you try this URL?
🔗 https://i.imgur.com/3HlgrEO.jpg

[dark arrow]

It says I can’t open in this region

Should I try using the link you sent Nev

Me?

[brittle jetty]

No worries, try this:
🔗 https://i.postimg.cc/QNWM286K/79EEFB2A-49B2-4B24-8266-2699332D7BF4.png

[dark arrow]

That link worked

[brittle jetty]

Wonderful! Put it in the embed 🙂

[dark arrow]

Is there any chance to join my server to see if it works if not it’s no problem I’ll just wait and get back to you

[brittle jetty]

Unfortunately we don't join servers to test features.

[dark arrow]

Okay no problem Thankyou anyways I’ll let you know

[dark arrow]

Is there any feature to test if it works without someone joining

[brittle jetty]

There isn't unfortunately.
-# 💡 Have an awesome feature idea? Suggest it now!

[dark arrow]

Okay Thankyou

[storm urchin]

How to add Dino boy!

Boy

Bot

[brittle jetty]

You can invite Dyno at https://dyno.gg/invite

[dark arrow]

Thankyou the image worked but do you know how to change the numbers to their name

[brittle jetty]

You cannot format pings inside the author field due to Discord formatting.

[dark arrow]

Oh okay so that’s totally normal

[brittle jetty]

Yup

[dark arrow]

So how would I be able to make the image like this

[brittle jetty]

That requires you to create a custom image as the welcome message.
-# This is a Premium feature. Upgrade to Dyno Premium or learn more about Dyno Premium's benefits...

[dark arrow]

Okay Thankyou

[brittle jetty]

No problem!

[regal jewel]

to clarify the original issue you expressed; "New members in my server get auto-kicked if they go offline prior to picking up a role/getting the verified role". this is not something dyno would do. any users that are moderated (kicked, banned etc..) will have a log in the audit logs and it would also show who moderated that user. so if it was dyno it would show there

[steep island]

Hi quick question; what is the max interval for automessage with premium? For free users, it's 72 hours I see, but with premium, would I be able to send a message every week? Thanks!

[near plover]

does premium standard have a limit on reaction roles?

[fading gulch]

You can run ⁨?tag limits⁩ in #commands to see the limits and premium benefits!

[gloomy shell]

Yo can I make dyno say SMTH with custom commands?

💀

I know it's not possible

But still

[gloomy shell]

Baleight

[near plover]

thanks but that only tells me the free version limits...which is 3...I was asking about standard premium before I actually get it

[fading gulch]

I believe it should be unlimited!

[near plover]

ok thanks!

[faint ore]

why does my dyno bot invite does not work i used this https://dyno.gg/invite

[fading rune]

It does not work how?

[faint ore]

it just dosent work

i have owner ship to the server

[narrow wyvern]

already did dont work

[winter cipher]

how to ping roles in autoresponder

[clear sluice]

how do i change the ban reason for autopunish in moderation module

[buoyant plume]

I'm afraid you can't

[buoyant plume]

Answered

[buoyant plume]

You're already being helped elsewhere. Stick to your thread.

[clear sluice]

💔

iis there any way i could set up something so when it get to 3 warnings, it bans for a SPECIFIED reason

[buoyant plume]

Nope, sorry

Your best bet would be to not use autopunish and manually ban them when they get 3 warnings

[winter cipher]

how to ping roles in autoresponder

[buoyant plume]

@gloomy shell please run commands in #commands, this is not the first time we're telling you this

[gloomy shell]

Gang this is the community support channel, now the command I used showed me the support stuff, so it should probably be runned here.

[buoyant plume]

That command is for helping other users. If you're trying to see them for yourself you can either find them in #support directly or run them in #commands

[gloomy shell]

Balright,
Mb

[inner oasis]

Hello 👋 am new here

[buoyant plume]

<@&roleID>, but as has been stated already, it's not going to actually ping the role

[inner oasis]

How's everyone

[gloomy shell]

#general

[winter cipher]

its not pinging just come as text

[buoyant plume]

can you send a screenshot of that?

[inner oasis]

Where are you from?

[buoyant plume]

Please head to #general if you don't need dyno support

[buoyant plume]

yes, as stated, the autoresponder module will not ping roles

[winter cipher]

oh so no solution?

[gloomy shell]

yo bro,
I wanted to know that what autoresponder exactly does?

I am too new to that feature..

[regal jewel]

Are you waiting 30 seconds after running the command?

[regal jewel]

Autoresponder is a feature that allows you to set up responses based off of trigger words. Hope this answers your question

Please don’t ping for support in future

@narrow wyvern please do not cross post issues in the further. Please stick to the support threads

[median drift]

so sorry for the late reply. I wasnt home.

[regal jewel]

ahh i think i see the issue

check your Announcements module 😄

[median drift]

OHHHH

yeah i disabled it now

yup that fixed it thank you so much!

[lucid siren]

Auto roll isn’t working

[lucid siren]

I ain’t dum it’s not working

It’s either rate limited or not working

[regal jewel]

np at all 😄

[fading rune]

Show your autoroles setup, the response of ?diagnose autoroles and a screenshot of your roles hierarchy.

[lucid siren]

It say cannot find

Am I supposed to say autoroles after diagnose

Never mind here

@fading rune

[fading rune]

Provide the other stuff I asked for

[lucid siren]

Alright

It’s all ready leveled good

I’m going to ping

@fading rune

[lucid siren]

I will wait to tomorrow

[fading rune]

Also your autoroles setup on the dashboard...

[lucid siren]

Ah Ok

[fading rune]

I assume Dyno has the bots role.

[lucid siren]

Yes

[fading rune]

Its not adding the verified role?

[lucid siren]

It’s not removing the unverified role. About adding the verified role, I’m not sure because I have other bots that add the verified role

So Im guessing it won’t add the verified role aswell

[fading rune]

The unverified role doesn't really make sense? Dyno will try to remove the unverified role when a user joins, but the user doesn't have the role yet?

[lucid siren]

I have the server auto give new members the unverified role

[fading rune]

And if you're using another bot, that will just create a race condition to see who adds or removes the role first

[fading rune]

Huh?

You mean onboarding?

[lucid siren]

No

Autorole to give people that role

It’s from the server or a bot I don’t remember

It was working earlier

[fading rune]

Discord does not have an "autoroles" feature, only onboarding that kinda works like reaction roles.

So you're most likely using another bot.

Which again, creates a race condition.

[lucid siren]

🤷‍♂️ it was working earlier, could you try using the command so i know it is not from my end

[fading rune]

I'm trying to understand your autoroles setup.

You're assigning a role with another bot upon join and immediately removing it with Dyno.

[lucid siren]

Yeah temporarily because i decided to turn off verifying

I’ll check which bot gives the unverified role

[lucid siren]

I did all the things

Is dyno down

[strong sonnet]

Is Dyno Down?

For real time status, please see

https://dyno.gg/status

For notable issues, please see

#dyno-status

If everything above checks out and you still need help, please see

#support

Thank you

[lucid siren]

hmmm

[stiff owl]

@fading rune hello so in my server dyno does not auto adds the role the dyno bot has administrator is above the role i want to add to the member who joins but still does not adds the role can you tell me why?

[lucid siren]

And that’s my proof

It’s down

[zealous maple]

I'm also affected by this autorole failure. Thank goodness I have a back-up bot

[lucid siren]

Same here

@gray oriole autorole down, and most of dynos modules and commands too

@buoyant plume

[fading rune]

Please stop pinging staff.

I've already reported it just now.

[lucid siren]

Sorry

Thanks

[stiff owl]

swy but can u tell why is it happening

[lucid siren]

It’s just down

[gilded crest]

why does it come unauthorize when i try to change the purge command settings in dashboard ?

[azure hawk]

How do I make ? commands

[mellow fossil]

Does anyone know my my dyno doesnt give autoroles?

https://cdn.discordapp.com/attachments/1467550823839170784/1467551004370145300/image.png?ex=6980cae1&is=697f7961&hm=b56cbbac58f3637c3035b9a28ac0ebc441c5660191ba9847174a2160ee78904f&

[stiff owl]

ur not alone

there is smth wrong with the bot

[eternal egret]

Try moving dyno down, save it, and then move it up again

[strong sonnet]

Is Dyno Down?

For real time status, please see

https://dyno.gg/status

For notable issues, please see

#dyno-status

If everything above checks out and you still need help, please see

#support

Thank you

[uncut axle]

Can you please accept my appeal

@manic igloo Can you please accept my appeal.

[marsh atlas]

Hiya, Dyno staff don't manage appeals from other servers. Server staff will need to reveiw it, see below for more information:

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[mighty hill]

hi i wanted to do a appeal but the appeal system is bugged and the options dont work @manic igloo

[fading rune]

@zealous maple @stiff owl @lucid siren It should work now.

[stiff owl]

ok lemmi check

[stiff owl]

yes it worked thank you

[mighty hill]

heres the proof

[zealous maple]

thanks!

[cobalt comet]

Keep getting error code 500 on the Kick Module, had no issues with the Twitch module. Need help or updates with setup

[mighty hill]

When will this gets fixed?

[fading rune]

That usually means you've already submitted an appeal.

[mighty hill]

Yes but this one is new

[fading rune]

And if it's old, admins havent deleted the old submission.

[mighty hill]

They have to renew it?

[fading rune]

They have to delete the old submission.

Aka your old appeal.

[cyan nacelle]

How to fix Dyno bot warning higher ranks

Like say a mod warns a higher admin but it goes through

how do i stop that?

[old basin]

add the admin role to the ignored roles for moderation i think

--
when someone leaves the server, is it possible for dyno to output their most recent username within the server prior to leaving?

[tough cairn]

does anyone know how to make it so
u cant send links anywhere
u can ONLY send gif links as a bosoter, but nothing else?
u can ONLY send roblox links in specific channels, but nothing else?

[crystal trail]

What does ?demote do?

[brittle jetty]

hi there! that's not a Dyno command

[crystal trail]

Is this like.. a custom command?

[brittle jetty]

Hi there, you can create some automod filters for that. For example, you can block GIF links and set booster roles as ignored.

[brittle jetty]

Yes, that is a custom command. Would you like help with making one of those?

[tough cairn]

oh great! Could u do a step through step guide? Or an image of how final product should look

[crystal trail]

Yes please

[brittle jetty]

Could you explain what you want the custom command to do?

[crystal trail]

I want it to demote a staff member, it should remove all of their staff roles.

[brittle jetty]

1. Head to the AutoMod module on your server dashboard.
2. Create a ⁨Links⁩ rule
3. Set it to block GIF links like ⁨tenor.com⁩ and ⁨giphy.com⁩
4. Set the Booster role as ignored.

[brittle jetty]

Here's an example of what you'd put in the ⁨Command⁩ box:
⁨{!role $1 -role1, -role2, -role3}⁩
-# Modify as needed.

[crystal trail]

Ok

[tough cairn]

thanks! And what about other links? Like youtube links etc that i want no one to be able to send
Boosters can send only gifs, #channel can send only roblox links basically, anywhere and anyone else can send no links

[tough cairn]

eek

[brittle jetty]

You can make another rule to block all YouTube links

[tough cairn]

Ok thanks :)

[brittle jetty]

Of course, let me know if you have other questions

[tough cairn]

i had this working in my other server but lowk the other owner deleted it so we’re starting from scratch ahha

been so used to what we already had

[crystal trail]

Do I just say the full name of the role?

[brittle jetty]

You can use the role ID or name

[hazy junco]

Hello everyone. First of all, I would like to say that I am here because I was banned from the English server I was in after my account was hacked and used by people to send spam across different channels. I would like to know what the procedure is to get unbanned.

[regal jewel]

please read below

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[hazy junco]

below ?

[regal jewel]

@hazy junco^^

[oak shale]

hi! does dyno's automod not work for server owners?

i have set up an auto-rule to delete messages that contain certain banwords. no ignored roles, no ignored channels, yet it just wont delete my message (though it does delete the messages of ordinary users)

[latent sinew]

Is this only if the old submission is in pending?

[marble flicker]

.

[rigid portal]

Answered

[gentle fossil]

anyone elses auto purge broke?

[opal basin]

Hi! Just a quick message to support staff, That you should make a DMCA Request about this bot. People in my server thought it was real and Nearly got Hacked.
If nothing is being done Im not using dyno anymore, this is Annoying.

My server got raided.

[buoyant plume]

Hi, even if we were to file a DMCA request (which could also be a lengthy legal process) it would literally take them less than 10 minutes to create a new bot and get this going again under a different account. It would be more effective for you to report that bot for impersonation (through Discord's support requests, not the in-app reporting), which Discord should've already flagged on its own anyway since it does have filters for that, but I digress.

However I'm not quite sure why you're trying to put this on us by saying "if nothing is being done Im not using dyno anymore, this is annoying" - that seems rather unnecessary and uncalled for; you should never invite bots to your server just because a random person gave you a random oauth2 url (that I assume also only requested the admin permission), let alone when you likely know no "premium" is being paid for in the first place. Only oauth2 urls generated through our website https://dyno.gg are real, and even then if you ever have doubts you can still always reach out with the bot's ID and we can let you know if it's a real Dyno or not.

[lime bronze]

hiiii! i was wondering if someone could put me in the right direction? dyno isn't starboarding messages from a specific channel despite having the perms to do so, and the channel is also not on the ignore list for the dashboard >.<

[fresh lion]

hello

[rigid portal]

Hi! Can you show me the starboard setup?

[rigid portal]

Hi, do you need help with Dyno?

[fresh lion]

No, but thank you. I came here to cheat, is this the place for it? They directed me to this server.

[lime bronze]

on the dashboard or server?

[rigid portal]

dashboard

[rigid portal]

This is the support server for @civic fossil, so you're in the wrong place unfortunately

[hot oriole]

How to put image in dyno autoresponder I don't get how to get jpg link here is the image pls help

[hot oriole]

pls help

[rigid portal]

Run ?diagnose starboard and ?whois @Dyno in your server. Screenshot both responses

[rigid portal]

Copy paste the image url to the response

[hot oriole]

How to i copy can u give me?

[rigid portal]

https://image2url.com/r2/default/images/1770042436799-84c3db4c-a2aa-49e7-9f6d-7563eb35cd9f.png

[hot oriole]

How do u copy pls send screenshot just in casee

[rigid portal]

Copy the link i sent

Dyno only has permission to manage webhooks, thats problably why its failing

[strong sonnet]

It is recommended that Dyno has the Administrator permission.
Removing Administrator means that not only will you need to ensure the "Dyno" role has proper permissions, you will also have to ensure that Dyno has the correct permissions for every channel he has access in to ensure commands work correctly.
If you still choose to ignore that and remove Administrator, ensure Dyno always has these permissions:

View Channel
Send Messages
Send Messages in Threads
Create Public Threads
Create Private Threads
Manage Messages
Manage Threads
Read Message History
Manage Webhooks
Embed Links
Manage Nicknames
Kick Members
Ban Members
Timeout Members
Manage Roles
Manage Channels
Manage Permissions

[lime bronze]

it's only in one channel, all the other channels are fine

and the channel it's failing in the perms are fine >.<

[gloomy shell]

This happened with me also,
A guy named "YoShoeez" dmed me and told me that "Here is free dyno premium for you!" I ofc knew that it was a scam and I rejected it.
You should have also done that.

[harsh jasper]

Strange request BUT - I’m using autoresponder to answer some commonly asked questions in my server. Due to the server (Readathon) sometimes there is overlap with real discussions…is there a way where I could have people react to the auto responded message that will delete it if it was accidentally triggered?

Example:

I say how long do I have to read my book from the library?

AR Trigger: how long do I have to read

Ideal Scenario: that was an accidental trigger, I’m going to react with an X emoji to remove it.

The issue I foresee at least right now, is that it everyone has access to delete others messages and I prefer to NOT give everyone access.

[rigid portal]

It's not possible with a reaction unfortunately

[rigid portal]

Hi, sorry for the delayed response, can you show me the channels perms for the dyno role?

[delicate prism]

hej

[red void]

Is there a way to allow staff to use Dyno’s role commands without giving them access to other Dyno commands?

[potent mist]

Hey, i added Dyno Bot to a Server but having one problem. I created a own channel for him and only admins. But now i cant"@" not into the channel to warn them. Is there a solution for it?

[fading rune]

Yes. See below.

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.

1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
   Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.

[fading rune]

You can't @ who? Dyno?

[red void]

I don't see /role add on the list

[potent mist]

Lou is on DC but he cant See the channel. I did this, so ppl dont See the warnings etc

Because of this i cant do ?warn @Lou

[fading rune]

Subcommands follow the same allowed/ignored roles for the main role command.

You can't specifically set the permissions for the ⁨role add⁩ command.

[red void]

What?

[fading rune]

That's how Discord works. You can't @ people who can't view the channel, you either have to use the username or the ID.

[fading rune]

⁨role add⁩ is a subcommand, not a command itself.

You edit the permissions of the ⁨role⁩ command.

[red void]

Oh ok thanks

[red void]

There's a rep system?

Does dyno have a leveling module?

[potent mist]

I gonna try this

[opal basin]

Still You guys should do something about it? are you going to let people get hacked or what?

[red void]

I did edit this command but it only works for searching roles

[hasty kite]

That’s a never ending battle like soti said, the best bet is report it to discord so that they can remove it.

[fading rune]

The command is ⁨⁨⁨role⁩⁩⁩ not ⁨⁨⁨roles⁩⁩⁩, it is under the Manager tab.

[red void]

Ohhh ok

[orchid tide]

One message removed from a suspended account.

[regal jewel]

hi please see below

[rancid idol]

hello i have found a vulnerability, where can i report it?

[pulsar agate]

Is anyone else's Reaction Roles Broken?

[timber owl]

I found this error, I added the function to not leave invite links and masked links, but both didn't work here.

[rigid portal]

Hi, is you automod not working for invite links?

[rigid portal]

Can you run ?diagose reactionroles and screenshot the response?

[timber owl]

The function of prohibiting masked links and invitation links are turned on and configured, but it did not identify this message. And what was it about that guy marking me like crazy? Was it some scam?

[rigid portal]

Automod ignores mods and admins, or was is it regular members sending the masked links?

Sorry about the user spam mentioning you, they bypassed our Automod

[timber owl]

I will try to do the test again, only this time with a member account, please wait a bit.

[timber owl]

Ok, it worked lol, I'm sorry for the unexpected, I use 2 accounts while I make my servers to test if everything is happening the way it should for the members, and I just got confused!

I believe that guy who mentioning me like crazy was a scam, he told me to go to another server with a strange link.

[rigid portal]

No worries!

[rigid portal]

Yeah not sure what server that was for, but we took care of it :)

[timber owl]

That's good, I hope it doesn't happen again, there can be a lot of people who fall for this and sometimes lose track or have their PC hacked.