community-support

[brittle jetty]

Thanks for using Dyno

[rare pebble]

Is there a lock command?

For channels

[polar lagoon]

Hi, yes there is a command to lock channels using Dyno.
-# Arguments in square brackets [] mean they are required and the ones in curved brackets () are optional.

[rare pebble]

Can it do multiple?

[polar lagoon]

Do you want one command to lockdown your whole server or specific channels?

[rare pebble]

A few specific channels

I think I know how I would do it

[polar lagoon]

You have two approaches to do this, you can use Dyno’s inbuilt lockdown feature available in the Moderation module (recommended) or use a custom command (locks up to 3 channels at once)
For the lockdown approach, the detailed steps are available in #support -> Moderation -> 6th FAQ response

[rare pebble]

Max 3? I could do with it doing like 5

[polar lagoon]

You can use the lockdown system in that case, it locks all configured ones using ?lockdown

[rare pebble]

How do you unlock down?

[polar lagoon]

That would be using ?lockdown end

[rare pebble]

Alr

[last flower]

I enabled this for my channels but when i use ?purge [number] on that chanenl it is still purging stuff, how do i fix this?

[brittle jetty]

That's not possible without the autodelete/automod module unfortunately

[brittle jetty]

Can you show me a screenshot?

[last flower]

yeah lemme get a ss rn

of it still working?

[brittle jetty]

Yes

[last flower]

@brittle jetty

[brittle jetty]

Could you delete the ignored channels and add them back?

[last flower]

save right

[brittle jetty]

Yup

[last flower]

same thing

still purging even though i ignored it

[brittle jetty]

Could you run ?diagnose purge and show me the result?

[last flower]

any chance u found the issue?

[rare pebble]

It only locks 5/7 channels apparently

[pseudo adder]

Dyno is being slow

[rigid portal]

It isnt slow for me, give it a few minutes to recover

[rigid portal]

You're running it in an ignored channel. remove vouches from the ignored channels and try again

[last flower]

i did it didn’t work

[rigid portal]

Can you run ?whois @Dyno#3861 and show me the response?

[rigid portal]

From the video it looks like its working, but not for your messages, is that correct?

[last flower]

wym

i set it to ignore some channels but in the channels set to ignore it still is purging

[rigid portal]

The purge command deleted the bots message in your video

[last flower]

it’s suppose to not purge anything at all

[rigid portal]

I see, Admins bypass ignored channels

If the messages shouldnt be purged, dont use the command

[tropic prawn]

Sir, I had filled an appeal form, I want to know its status, how will I know it?

[tribal dirge]

do yk how to make the auto responder for dyno choose a random message for example if i say ?roll (it should choose a random message out of cat or dog. and it should only choose one but its random.)

[eternal egret]

Your question already been answered
#general message

#general message

[rigid portal]

@tribal dirge see the guide above

[keen hill]

How to log out of dyno dashboard?

[brittle jetty]

You can head to dyno.gg/logout

[keen hill]

Thx I thought i was getting stuck with my alt account forever

[brittle jetty]

Of course, happy to help

[tribal dirge]

ty

[novel lance]

How do you make it so that certain roles cannot perform certain actions (e.g. add roles higher than their current role position) while keeping the bot role pretty high up in the Discord role hierarchy?

[brittle jetty]

You can restrict the role command to trusted users, create custom commands that can only assign certain roles, and/or move Dyno below roles with sensitive permissions.

Let me know if you'd like more in-depth instructions for any of these!

[winter dew]

How do I make it when dyno shows the time that I started the command for example ?release with Roblox link and it shows the time it started and when it ended with ?end? This is from the dyno bot. but I want to do it for my server.

[brittle jetty]

Dyno isn't able to store variables like the start time, meaning it was added in by the user who ran the command with arguments

[winter dew]

But how do I do the time like in the image?

[winter dew]

Like what arguments do I put

[brittle jetty]

You would use Dyno arguments. Here's an example:

Start Time: $1
End Time: $2
Session Rating: $3/10
Notes: $4+

[wary reef]

My ps

[winter dew]

This is not aloud right @brittle jetty ?

[wary reef]

Thais is not aloud right @brittle jetty

[winter dew]

Thank you.

[wary reef]

Yes

Im on your team @winter dew

[hasty kite]

@wary reef this is not a trading server.

[wary reef]

Okay

?

@hasty kite mine your bisnes

[hasty kite]

If you do not need help with dyno please do not chat here as this is a support channel.

[wary reef]

@hasty kite mine your bisnes mf

[hasty kite]

If you wanna chat you can do so in #general I won’t tell you again.

[dim lantern]

Dyno was below the role I was trying to have auto-apply after a week, I fixed it and confirmed perms are correct now, do I need to manually apply the role to members who joined while it wasn't working or will Dyno start auto-applying it now that it's fixed?

[winter dew]

So how would it work, “like how can I put the notes and the rating?” With the command ?end.

[distant monolith]

?end [start time] [end time] [rating] [notes]

[stray turret]

Hi, I am a head mod for a server and I need to ban a lot of user ids, is there a faster way of doing so?

like roughly 420 user ids i need to ban

or is there another tool i can use to mass ban

[sharp widget]

We don't have mass ban as to that degree does go against discords dev guidelines, the most you can ban at one time with us is technically three using a custom command

[stray turret]

I see

is there any other tools that I can use to speed up the process?

manually banning over 400 accounts to prevent raiders is tedious

[sharp widget]

Honestly no, discord doesn't really have a system for that either

[stray turret]

i see

what custom command bans 3 at once?

[sharp widget]

You would need to make it

[stray turret]

ah okay

[sharp widget]

{!ban $1 reason}
{!ban $2 reason}
{!ban $3 reason}

For example

You'd then put three IDs after the name you set, and it'd go after them

[stray turret]

where are custom commands made?

oh found it

[sharp widget]

Good

[wooden osprey]

Hi does anyone know how to set up rules against spammers that post single character emojis (handwave mostly) in multiple channels?

The automod emoji spam is only for a single channel

[brittle jetty]

Dyno doesn't have that capability unfortunately

[wooden osprey]

I'm trying out the wildcard text detection in a single "trap" channel

.*?

Not sure if the wildcard allows for regex

[brittle jetty]

Wildcard doesn't allow for regex. Is there a specific term you want to catch?

[wooden osprey]

People lately have been spamming 👋

I'm assuming that's to unlock channels

I tried to use the emoji spam, but the minimum there is 2 emojis

The other options also have a minimum requirement longer than a wave emoji would be

[brittle jetty]

Unfortunately there's no easy solution here

[oblique field]

hey guys

i have a quick questions

when u unban a user does it dm them an unban message?

and does it message them a ban message too?

please ping me when someone is here

[novel lance]

Yes please, in my DMs if possible because I know this channel is very fast paced and can get cluttered really easily.

[brittle jetty]

We don’t provide dm support. If you want more dedicated support feel free to open a ticket in #support and ping me

[still spruce]

how do i get the invoice for my Premium purchase

[fading gulch]

There should be an invoice button on the account page (the premium one)

[mortal kite]

is it possible to run a costom command with a screenshot or picture, and the bot send that picture in a different channel

[fading rune]

As an image url, yes, as an attacument, no

[mortal kite]

whats the code for that

[fading rune]

How would you use the command?

?command https://my.image.png?

[mortal kite]

No how do i code the custom command than send the image in another channel, like if i say ?[ command name] Idk testing with an attachment in channel 1 how can the bot send that in channel 2

[stuck inlet]

dyno.gg | ?hrlp

dyno.gg | ?help

[fading rune]

Again, you can't do it by uploading a file

It must be an image url

[mortal kite]

.

Why is the bot not showing deleted message? Is it how its suppose to work or what

[fading rune]

That's most likely an image.

[copper thicket]

How can I make a suggestion channel so that when someone types the bot automatically adds these two for people to vote: 👍👎

[brittle jetty]

Hi there! You can make a reaction autoresponder. Do you want Dyno to react to everything

[copper thicket]

Yes every message on the channel with those 2 emojis

[brittle jetty]

You can use the trigger {*}, with the brackets

[copper thicket]

Do I have to choose every other channel for not allowed channels than?

For it to work in only 1

[brittle jetty]

You can set the allowed channel, which will automatically ignore all others

[copper thicket]

How cna O choose which reactions i want to add?

[brittle jetty]

Press the plus sign to add reactions

[copper thicket]

Thanks

[brittle jetty]

Of course, happy to help

[unreal zenith]

hello, a user in my server who has a role granted moderator permissions is unable to issue warnings using dyno, does anyone have any ideas why that may be?

[brittle jetty]

Can you run ?whois @user on them please?

[unreal zenith]

ahead of you on that one

[brittle jetty]

Thanks! Could you run ?diagnose warn?

[unreal zenith]

gotcha, here you go

[brittle jetty]

Could they try the prefix version?

[unreal zenith]

lemme hop on an alt and test

[ripe stag]

Why does it not working?

[unreal zenith]

hey, ran a test on my alt and the prefix version works fine; however i unrelatedly have a new problem, which is that the delwarn and clearwarn commands don't clear the warnings, and they still show up on modlogs

i'll ask my friend to test out the prefix version and i'll get back to you on that one

[brittle jetty]

Modlogs cannot be cleared by design

[unreal zenith]

ah. should have known that earlier 😂 then doesnt that defeat the purpose of delwarn and clearwarn?

[brittle jetty]

Changing the reason or adding a note to the user are pretty good options for modlogs

[brittle jetty]

That is how the developers decided it

[unreal zenith]

sounds like something to bring up in a suggestion then

[brittle jetty]

Feel free to suggest this in #feature-requests. However in the meanwhile I would say changing the reason with ?reason is a good option for modlogs

[unreal zenith]

submitted in #feature-requests, thank you 👍

i'll be in touch again regarding the permissions issue

[brittle jetty]

Of course, let me know how it goes

[olive orchid]

So, I tried setting up a “bad words” automod in the dashboard but it hasn’t done anything in my server

[mortal kite]

but image show normally tho

[still spruce]

How do i just get a general form? All it's giving me is appeals forms and I dont want an appeals form

[brittle jetty]

You can make a form in the Forms module

[still spruce]

yes but they all show as an Appeals form

I just need a general form

[brittle jetty]

Can you show me a screenshot?

[olive orchid]

.

[still spruce]

like it shows up as Approve (Unban) does dyno have just standard general forms?

[brittle jetty]

You can create a general form in the Forms module. That screenshot is viewing a previously submitted appeal

[brittle jetty]

Who's testing the automod?

[broken dust]

Hello! For some reason Dyno isn’t assigning the role. Is there something wrong with the command, or is there a setting that needs to be fixed?

[olive orchid]

Me, the owner

[tardy agate]

If you have a higher role/ your the owner, the bot can’t moderate you.

[olive orchid]

Ah

[onyx lion]

bro im tryna open an appeal link but it wont open bro how do i fix ts

ok now its said a timeout occurred

[fathom wadi]

how check appels status?

[onyx lion]

bro and now the chats dissapeared

[distant monolith]

} at the end is missing

[onyx lion]

why is there a timeout when i try to appeal a ban

[eternal egret]

Go back to the form you filled out, and it'll show on the top what the status is

[fathom wadi]

When I click on the link, a new appeal form pops up, and when I try to send it again, it says I can only do so in a year.

And there is no button on the website to check the status of the appeal, at least I couldn't find it.

[eternal egret]

Can you try copying and pasting the link in a new browser to see if it'll show?

[eternal egret]

You may have to wait to fill out the form again

[fathom wadi]

https://dyno.gg/form/1d0c4521

[eternal egret]

I didn't mean here

Open up a new browser and paste it on there and see if it'll show

[eternal egret]

Like this, it should take you to the form you originally filled out

[mossy tundra]

Where is the giveaway?

[sharp widget]

We do not have any?

[crisp nacelle]

anyone know how to fix this, already done everything such as move the roles and still gives me the same message

[brittle jetty]

Try moving Dyno to the bottom of the role list, save changes, then moving Dyno back up

[crisp nacelle]

i did, worked for a while but it continued to do it again these few past hours.

[brittle jetty]

Can you run ?whois @user on the person being moderated please?

[fathom wadi]

hi yes it show but not appels status

[eternal egret]

Are you sure you filled out one?

Usually the status will show if you go back to the link you were sent in dms

[fathom wadi]

Yes, I filled it out, it showed the status, but when I refreshed the page, it switched to filling out the appeal.

[eternal egret]

Oh okay, then you got the status, all you can do is wait now

[fathom wadi]

Okay, but can I check the status somehow, or will the bot itself notify me when the problem is resolved?

[eternal egret]

If you opt in to be notified of if you get unbanned, yes you'll receive one

[fathom wadi]

where i can do this?

[eternal egret]

It should have asked you that when you were filling out the form, did you ever get asked?

[fathom wadi]

i dont remember this

but ty for help

happy new year🥰

[eternal egret]

Oh

Okay no worries, and you too

[crisp nacelle]

yes

[blissful adder]

wtf is this

[eternal egret]

?

Server listing?

[blissful adder]

the servers

[eternal egret]

Hey, I may be a little late, but this is what I meant by when I asked if you were asked to be notified of being unbanned, whenever you fill out the form, you have the option to be notified

[eternal egret]

They'll look into it, thanks for the notice

[blissful adder]

np

[upbeat sparrow]

?

[rigid portal]

The error means youre not in "TheTrustedProp" server. Join that server and try again

[upper vault]

how do i make a command like this

[fading rune]

That looks like a temprole command in a custom command.

{!temprole $1 $2 Giveaway Blacklisted}

[upper vault]

it worked but how do i get a reply message like the one in the photo?

[fading rune]

Click the "Add/edit embed" button. In the embed description add

*$1.user.name has been Giveaway Blacklisted for a duration of $2*

Also enable Silent command

[upper vault]

doesnt work

[fading rune]

Add a blank new line at the bottom of the command

[upper vault]

like this?

[fading rune]

Correct

[fading rune]

.

[upper vault]

it worked tysm

u saved my life

[upper vault]

can i also make it show the date at the bottom of the embed?

oh wait i found out

[buoyant flare]

How can I see Dyno dm if rejected/accept, (on mobile)

From the strongest battlegroup ban-appels

[thick timber]

Guys i often see in many servers when someone joins , we get pinged in giveaway channels but when we check theres nothing so how does this happen like theres a ping but gets deleted after sometime

[supple ridge]

my auto role isnt working

i have the dyno role above the role supposed to be given, as well as dyno has administrator, and the auto role is set up correctly, yet it still wont give the role

[fathom wadi]

he dont notified

[ripe dirge]

Why can't I join the CPM server

[eternal egret]

No idea

[mortal kite]

why is my logs not showing cases

[hollow imp]

is there way to disable channel overrides on single channels?
We use Muted role to lock everything else than this single channel, but dyno keeps changing the permissions

[brittle jetty]

Answered elsewhere.

[obsidian edge]

how can i make it so that a custom command wont get deleted after a set amount of time?

it only lets me choose up to 30 seconds

[brittle jetty]

The maximum Delete After is 30 seconds.

[obsidian edge]

but i have other commands wheretthe output doesnt get deleted

[brittle jetty]

If you don't want the output to get deleted, do not set a Delete After

[obsidian edge]

ohh

can i un-set it?

[brittle jetty]

You can simply delete all text in the Delete After box

[obsidian edge]

alright, tysm

[brittle jetty]

Of course

[old basin]

can dyno recognise messages within an embed AND sent from a bot?

[rigid portal]

Dyno ignores other bots

[old basin]

a bot sends an embed with some info in, and every time it does that, is it possible to have dyno mention me every time that gets sent. its in a thread channel if that makes any difference

[rigid portal]

No dyno ignores other bots

[old basin]

sound

[tight portal]

g

[brittle jetty]

Do you need help with Dyno?

[alpine ice]

website not working

forbidden error

[mystic trout]

Looks fine to me...

Must be your country, wifi, VPN or anti-virus

➖
This a known issue for "server-listing" ?
Site not accepting YouTube new linking layout..

[cedar topaz]

Can someone tell me why i cant add premium Dyno to a sever where i am admin at?

Its only says: Something went wrong, please try again later or contact support

[rigid portal]

Have you activated premium for the server at https://dyno.gg/account/premium?

[cedar topaz]

yes, when i try to add server at the "Activated Servers" it gives me that error

[rigid portal]

Did you select an appearance for the bot? Refresh the page and test if it works in a different browser.

[cedar topaz]

Already tried but it didn't work.

[rigid portal]

Alright. I'm assuming you still have regular Dyno in that server. Can you run ?whois @Dyno and screenshot the response?

[cedar topaz]

Yes

[rigid portal]

Perfect, can you give me the ID of the server?

[cedar topaz]

Server ID: 948946537067708537

[rigid portal]

Thank you, give me a few minutes 😄

[cedar topaz]

[rigid portal]

What browsers have you tested on btw?

[cedar topaz]

Opera GX and Chrome

[rigid portal]

Can you clear all your cache in chrome and try again?

[cedar topaz]

Imma try

Still not working.. well imma sleep and work then try again.

Thanks for your help so far @rigid portal

[rigid portal]

No problem. The logs say you have activated and deactivated the server 10 times so the error is incorrect. Activate it again in chrome, refresh the page. The server should the appear on the premium page under "Activated Servers". Let me know if the issue persists tomorrow.

[dusk juniper]

Whats does wildcard mean in automod for banned words

[rigid portal]

It means that anything containing the word you enter will be removed

[dusk juniper]

then what about exact

[rigid portal]

Exact means exactly what you enter

[rigid portal]

Lets use the word "train" as an example. If you add "train" as a wildcard banned word, it will remove every word containing "train", for eg. traintracks

Exact will only look for the exact word

[dusk juniper]

OH OK

thanks lol

[rigid portal]

No worries

[undone grail]

is dyno unable to purge messages in threads

[north hound]

1 qns when i am giving dyno bot the admin perms the dyno respons to ?role or ?ban but when i am removing the admin permission it doesnt give ans ( even dyno bot perms are on like ban mute timeout kick )

[north hound]

let me test 1 minute\

[rigid portal]

Dyno can purge messages in threads. How old are the messages?

[wide zephyr]

quero fazer o pagamento com cartao e pedi para verrifica cartao sendo que ta tudu certo

[stiff dome]

Happy new year

[cedar topaz]

@rigid portal still not working even with clearing Cache

[bitter merlin]

Gugu Gaga

[cedar topaz]

Can someone help?

[cedar topaz]

Ngl Dyno support was better

[sinful flint]

what issue are you having?

sorry

[cedar topaz]

I need someone who can really see into what's going on with my premium.

Trying to add a server to my premium subscription, but when I add it, it gives me after the "Permission section, where to give what kind of permission" following error:

"White screen with: Something went wrong, please try again later or contact support."

Every other server I try it works but not for this specific one

but it seems nobody ever had that problem, so I'm fricked either eay

[sinful flint]

did you trying dming @woeful whale

[cedar topaz]

No

[sinful flint]

try that

[cedar topaz]

Funny, I only get message to use the channels here

Dyno support 10/10

Imma just cancel my subscription cause support is the worst there is it seems.

[sinful flint]

its a tough time of year, with it being Christmas and New Year and everyone is a volunteer so they might be away with family and such

[cedar topaz]

Ye, but still if you want money for something, you need at least to have a support for it.

And not just suck up money and say: You are on your own, but thanks for the money.

Dyno support got worse and worse over the past years ngl.

So yeah canceling it is.

[gleaming stream]

Hey

how many members can dyno say with this command

[brittle jetty]

Hi there, Dyno will show up to 90 people per role.
-# As Dyno does not automatically cache, the list may not be completely accurate.

[gleaming stream]

alright thanks

[brittle jetty]

Of course

[turbid smelt]

might be a stupid question but when i ban a user with dyno (with preserve messages to false), there is a limit of time of deleted messages?

[cedar topaz]

I think Dyno only can delete up to 14 days old

If you want to remove all, prob use Discord manual ban

[turbid smelt]

ok thanks

[trail solstice]

hello guys i have serious problem
and i need to talk to a moderator or supporter

[austere berry]

Hello how do I add Dyno to my server

[brittle jetty]

You can invite Dyno at https://dyno.gg/invite

[copper thicket]

Is tuere a way to make the bot send a specific message every 40 mins to the chat?

Or any other bot that i could use for this?

[trail solstice]

@brittle jetty please tell me how to do the additional support

[brittle jetty]

Hi there, Dyno has an automessage module but Dyno can only send at a minimum of every 60 minutes

[copper thicket]

Thats fine, where can I find it

[brittle jetty]

You can find it in the automessage module

Let me know if you need help with anything

[copper thicket]

Yea also is there a command like ?av which would show the servers picture

[brittle jetty]

?av shows the user's avatar. To see a server avatar, you can run ?serverinfo

[copper thicket]

Thanks

[brittle jetty]

Of course

[dense glacier]

why cant i see dyno messages

[strong sonnet]

If you notice Dyno sending blank messages when you use a command, ensure these options are toggled in your client settings:
https://i.imgur.com/8f71Fx5.png

[brittle jetty]

@dense glacier see this

[dire surge]

Why don't u make this into a tenor gif

[brittle jetty]

I did not make the tag. If you don't need help, please don't chat here.

[dire surge]

Okay sorry

[west zenith]

Hi is there a way to make it so certain roles can only give or take certain roles away for example if someone has the manager admin role they can only give people the role for admins

[brittle jetty]

Hi there, you can make custom commands that only assign certain roles

[west zenith]

Alr thank you

I will check it out

[brittle jetty]

Let me know if you need anything else

[west zenith]

So I’m a bit confused because when I tried to give other people roles, it doesn’t let me

[brittle jetty]

Can you show me the custom command please?

[west zenith]

This what I have it worked I just don’t know how to make so it gives it to other people

[brittle jetty]

That is not a Dyno variable. To use commands, do {!command}. For example:
{!role $1 Member}

[west zenith]

Oh

Thank you so much

[brittle jetty]

Of course

[sand ibex]

How do I have a reaction role add a role and remove a role at the same time?

So if the user reacts with the appropriate role, a role they have should be removed and they should gain another role at the same time

[brittle jetty]

That is not possible unfortunately

[plucky rapids]

How can I setup auto reaction

Uh I need help

[plucky rapids]

Thanks

[inland canopy]

How can i see my appeal

[red void]

When I ban a member and select the option to delete some of their previous messages via the ban command, the member is successfully banned, but none of their messages are actually removed. The message deletion option appears to have no effect.

[regal jewel]

following the link to the appeal form you was sent in dms should take you to the appeal

[regal jewel]

in the moderation tab do you have the "Preserve messages on ban" setting enabled?

[twilit rose]

How can I do that?

[red void]

Where would that be?

[red void]

Never works though

[regal jewel]

check on the servers dashboard at https://dyno.gg ---> head to the moderation module and you should see this setting

ensure it is disabled

[twilit rose]

@regal jewel

[regal jewel]

i cant tell what you are trying to ask from the screenshot

also please refrain from pinging for support

[twilit rose]

Like this.

@fading gulch

@regal jewel

[regal jewel]

that seems just like an autoresponder set up with the trigger of {*} and an image url set as the message response

[regal jewel]

i already asked you once to please not ping for support

[teal igloo]

Idk if this is the right channel but Guys how do I fix this

[red void]

Turned it off now, hopefully that resolves it. Thanks bro

[teal igloo]

Never mind I fixed it

[regal jewel]

No worries let me know if you still have issues

[red void]

Will let you know

[sand ibex]

Damn, that sucks

[hearty anvil]

Can't diagnose command welcome

I want to set up welcome and goodbye one,but I can't!!

[eternal egret]

Because its disabled, you need to enable it for it to work

[hearty anvil]

Ohh ok

[eternal egret]

Just run ?module welcome and it'll enable it

Then try again

[hearty anvil]

Ok!!

[eternal egret]

Mhmm

[hearty anvil]

I enabled and everything is good

[eternal egret]

Awesome, glad it works!

[burnt otter]

Guys, how do I appeal an unjustified ban?

[cedar breach]

can dyno add reactions onto its own msg in a thread?

[brittle jetty]

You can appeal the ban if the server has given you a chance (you'll see an appeal link with your ban message).

[brittle jetty]

No, sorry

[burnt otter]

Actually, I barely joined i got banned

Like in seconds

[brittle jetty]

That is an autoban then. There currently is no Dyno appeal for autobans. You’d have to contact the server staff

[burnt otter]

And why do autobans occur?

[brittle jetty]

The server set it up.

[delicate sequoia]

Is there a way to have multiple response channels for custom commands?

[brittle jetty]

With the default Dyno , you can use {!announce}. For example:
{!announce channel-id ### Hello there!}
-# You cannot modify the {!announce} features such as color of embed. To get unlimited text and customizable embed responses, upgrade to Dyno Premium...

[delicate sequoia]

Of course, thanks!

[brittle jetty]

No problem, let me know if you need anything else!

[amber glacier]

I got unbanned but idk why i cant be join

[rigid portal]

We cant help you with appeals, ask the server staff to look into the invite issue

[amber glacier]

OK

[brittle jetty]

Please stick to your thread.

[feral wadi]

Sorry, just wondering if anyone from the community might have other ideas of what I could try

[brittle jetty]

No worries at all

[icy notch]

guys is the afk thing changes username a known issue

It changes display name to the actual username

[sharp widget]

Yeah, it's known

[icy notch]

Alright, thanks.

[sharp widget]

Np

[graceful plinth]

Is there a way to make a giveaway with a required role?

[fading rune]

You can set allowed roles when creating the giveaway from the dashboard.

[graceful plinth]

ah, thank you

[graceful plinth]

Would the same be possible with polls as well?

[vivid anchor]

How do you find your appeal status after subbing a ban apeal for a server with dyno

[hearty anvil]

I need help,how can I activate the function to mention the users when they join my server??

@fading rune ban this guy pls

@tame sand don't ping everyone lil bro

[hearty anvil]

Sorry for pingning u bro

I mean to mention

U

[spring swan]

hello, I just joined the server on the dyno bot website for help

I think this is the right channel

I enabled the leveling and am clicking on the add xp option and it says to upgrade for premium but I have premium already
I tried deactivating it and reactivating it to see if that would reset it somehow but no luck

if anyone knows any solutions pls feel free to reach out, thanks <3

[brittle jetty]

Hi there! In order to manage users' XP, you need the Premium subscription. This is different from the Standard subscription needed to use the Levels module.

[spring swan]

yes I have premium

so it should be working then

but it is saying I don't have it

[brittle jetty]

Can you show a screenshot of your Levels dashboard page?

[spring swan]

I'll get you a couple. I will show that along with the manage premium page where it says I have it as well

I deactivated the premium and reactivated it trying to reset it but no luck

should I just post them here?

[brittle jetty]

Yup, you can post the images here

[spring swan]

is that what you're looking for? :)

[brittle jetty]

Yeah. Could you take a screenshot of the icon that is next to the server name? I attached an example below.

[spring swan]

it doesn't say premium :(

[spring swan]

but in that first screenshot here it says I have it activated on that server so this is where I got confused :(

[brittle jetty]

Unfortunately the ability to manage users' XP isn't available for Standard and Legacy Standard servers

You'll have to upgrade to Premium in order to do so

[spring swan]

...

I have it applied to the server though

premium

it says so right here

[brittle jetty]

There was a change in how Premium worked that added a new tier called "Standard". Some features (like socials and some managing features) were restricted to the higher "Premium" tier. This message explains it well #premium message
-# It doesn't specifically state the Levels module but the concept is the same

[spring swan]

but this says dyno premium not dyno standard

and the role I got upon joining even says premium

[brittle jetty]

Yes, the legacy standard will still say "Premium" but doesn't have the same features as premium

And the Premium role in this server is the same for every Premium user

[spring swan]

that is a lil confusing

lolol

but I guess I will look into this so I can hopefully understand it more and then come back with any questions

thanks for your time

[brittle jetty]

Of course, let me know if you need anything else

[spring swan]

so it says premium but it isn't really premium basically

[brittle jetty]

Yes, the badge next to the server name is the actual subscription you have

[spring swan]

so what is legacy standard then

is that just the standard premium

and then there is "premium" premium

[brittle jetty]

Yes, legacy standard is basically the same as standard except it follows the old payment price before prices were changed

You also continue to have access to a few modules that are now "Premium" only to those who don't have legacy

[pale bough]

Look at the variables below {user}.

[hearty anvil]

Ok

[pale bough]

If you sumbit a ban appeal, you would have to go to ban appeal website (DYNO) to see if you got accepted or denied.

[vivid anchor]

How do i go to the website?

[hearty anvil]

For example: Welcome dev._master we hope u enjoy ur day!!

[pale bough]

If the person has the ban appeal set up with dyno, the message and ban appeal will be sent to your DM by dyno.

[vivid anchor]

Oh ok

Ty

[pale bough]

Just put {user} and when a Discord User join the server it will ping the user that joined.

[hearty anvil]

Ohhh ok!!

[pale bough]

For example: Welcome {user}! Please verify in....

[hearty anvil]

Ok!! I did it kinda

It needs to look like this???

And that's that???

[pale bough]

It's not requred to look like that. It's your decision to put anything you want. If you want to add the avatar of the user, channel, or anything of that nature--read the variables below and it will tell you what to do.

[hearty anvil]

Ohh ok

I choose the 1st variable one 🙂

Maybe it's useful

[pale bough]

Alright.

[warm hedge]

Bro i got banned for literally no reason

I was just grinding for dragon lvl threat

And i mistakely used tab and got banned

I have submit appeal will it get me unbanned?

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[verbal vortex]

Dude it's dyno support... Not game support

[wise escarp]

what is this version of dyno?

[opaque flume]

The premium version

[strong sonnet]

Dyno Premium Bots

With Standard Premium and Premium, you can choose one of nine different bots with different avatars, shown below. With Custom Premium, you can create your own bot with a custom avatar and banner of your choice.

Upgrade to premium today at https://dyno.gg/premium!

[wise escarp]

thanks 👍

[sharp carbon]

I need help reactivating my costom bot. I had premium that whent away last year becouse i did not have the funds at the time, but I have it now, and would like to continue as normal

[delicate sequoia]

Is it possible to tag a role in a reaction role message (plain message, not embed)? I've tried @role {@role} {&role} using role name and role ID without success.

The docs also say you can add reaction roles to existing messages, but I don't see the option. Has this feature been removed?

[brittle jetty]

Try <@&role-id>

[candid pawn]

does someone know how to make a working membercount in a join message
so like when someone joins it counts the members in the join message

[oblique pumice]

Good morning~ I was hoping someone would tell me if a command is possible, and if so, guidance on how to make it work. I've tried googling, but I'm failing to come up with an answer.

In my server, we have an introduction channel where we post a template for folks to fill out, and have it re-post after someone posts a new introduction.

Is there a way to make dyno automatically delete the last posted template BEFORE the new template shows up? Essentially I want it to automatically clean up the channel so it's

Intro, intro, intro, template,

And not

Intro, Template, Intro, Template, Intro, Template.

TIA!

[delicate sequoia]

That works. Thanks!

[brittle jetty]

Is the template posted by a bot?

[oblique pumice]

Yes, right now we have it posted automatically by mee6, so if I can get it to delete mee6's template, great; if not I'll re-do it and have dyno post the template (We've been switching some commands from mee6 to dyno as it is, so I don't mind which one does it)

[brittle jetty]

Dyno's autodelete ignores bots so unfortunately it's not possible to delete the template

[oblique pumice]

Dang, OK, thank you! I appreciate it

[brittle jetty]

Of course!

[civic herald]

I forgot to pay for my Dyno so the premium bot has left my server. I just paid for it again but not sure how to add it back in as it’s not letting me invite it back. Also will all auto messages and any modules set up still work like normal even though the premium bot has left the server?

[brittle jetty]

Dyno does not have that feature unfortunately

[brittle jetty]

You can add it to an existing message by selecting Existing Message in the Message Type

[simple sage]

Trying to start from beginning

[brittle jetty]

Hi there, can you show me your https://dyno.gg/account/premium page?

All settings will be saved and continue to function, except the ones that require a subscription. Those settings are saved but locked until you resubscribe

[brittle jetty]

Ask your question or state your issue

[simple sage]

How do I start

With server

[brittle jetty]

Can you please be more specific? Is there a certain feature you're trying to set up?

[brittle jetty]

Wait like 5-10 minutes to see if it lets you choose then

[civic herald]

Okay thank you

[simple sage]

Step by step from beginning

[brittle jetty]

For setting up Dyno?

[simple sage]

Yes

[brittle jetty]

You can find step-by-step instructions in the #support menu for each module. If you have questions about a certain module, let me know

[wind frigate]

Hihi

[brittle jetty]

Hi, do you need help with Dyno?

[wind frigate]

yes

me new

[brittle jetty]

Ask your question or state your issue

[copper thicket]

How can I make it so that I want dyno to remove the message and autorespond my specific message to everyone who mentions me in a server

[wind frigate]

What good things can come from joining this group?

[copper thicket]

I tried autoresponder and used <@id> but couldnt find hwo to delete the message nor how to make it work

[brittle jetty]

This is the Dyno support server, so most people come for help with the Dyno bot

@wind frigate

[brittle jetty]

You can also use the autodelete module to delete the message

[olive hound]

Hello! Sorry if this isn't the right place to ask for help but we recently (today) have been having the situation that Dyno was taking a long time to "think" and it ended with this error message (3 times in a row). Moderators have the ban permissions, Dyno has the highest role, and in the end only someone with the Administrator permission was able to ban. Is there something we can do to fix it?

[wind frigate]

What can be obtained from this group?

[brittle jetty]

I answered you here #community-support message

[brittle jetty]

Can you run ?whois @user on the person you're trying to moderate?

[olive hound]

They were already banned, but I tried it with a person we banned thats in another server that has Dyno and it showed this.

[brittle jetty]

If you get the error again, can you run ?whois @user on them and show me the result?

[olive hound]

Of course, thank you for now!

[plush raptor]

Can someone help me in setting up a jail command in my discord server ?!

[subtle cradle]

What would the jail command do?

[plush raptor]

It will jail the member to not view the desired channels of the server and only the jailed channel will appear for the member .

It will be quite a punishment command

Like Quarantine or stuff

[subtle cradle]

I have no idea, I'll let support handle this.

I tried 🙏😂

[plush raptor]

[subtle cradle]

I just don't wanna give you the wrong answer.

[plush raptor]

I just need the response to jail the person to rip off his roles and give him jailed roles

[brittle jetty]

Hi there, you can make a custom command like so:

{!role $1 +Jail}

-# Note: Dyno will not be able to remember the roles the user had before in this custom command

[hearty anvil]

What is Autoroles?? And what does the delay (Minutes) do??

[opaque flume]

See above

[hearty anvil]

I need to put likely 1 MINUTES??

[hearty anvil]

Ok!!

[opaque flume]

No, just the minutes you want in numbers. You don't need to write minutes, hours, etc... We only accept minutes

[hearty anvil]

I can leave a blank soo dyno add the role immediately if a user joins??

[hearty anvil]

Ohh ok

[brittle jetty]

Can you show me the custom command?

[opaque flume]

Yes, you can leave it in blank

[vocal halo]

how to disable afk

[hearty anvil]

Ok thanks!!

[opaque flume]

Just send a message on the server you're afk

[opaque flume]

No problem

[vocal halo]

Um no on the actual Module

like inside dyno bot

[hearty anvil]

Also what does the autorole list???

[vocal halo]

how to stop people from doing /afk

[opaque flume]

What do you mean?

[opaque flume]

See below:

[hearty anvil]

This one

[vocal halo]

uh what-

[hearty anvil]

But i have no idea what does bruh

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif

[hearty anvil]

Oh I see

[olive hound]

we did it and now someone with the Administrator permission even couldn't ban.

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif

[outer forum]

also suddenly getting this isssue

[hearty anvil]

I went to Moderator > ban > allowed roles moderator then I clicked the button save am I doing this correctly??

Also what does addrank ??

[olive hound]

this is properly set up. it's really random when it works and when it doesnt work. earlier it worked for an admin and now it didnt. we've also noticed the bot is taking longer than usual to execute commands.

[hearty anvil]

And what are the additional permissions??

[outer forum]

also noticing the delay

[plush raptor]

Actually the jail command is working , but I need an unjail command to retrieve the roles

This is what I'm doing for jail

[brittle jetty]

You cannot retrieve those roles. If you want to do something like that, the only way is to use the muted role since that will give back the roles after unmute

[plush raptor]

Ahh ohkk . Thanks for the help

[brittle jetty]

Of course

[opaque flume]

Developers have been notified

[opaque flume]

What do you mean with additional permissions?

[hearty anvil]

Addrank I mean

But no idea what are the additional per. For add rank

It's a command??

[outer forum]

thank you seems to be fixed now

[old pulsar]

Okay so with the new levels feature, my members can't check their rank... My prefix is "." and so they type ".level" and they see nothing. Then another member said the command is "/profile" and that doesn't seem to work either. What am I doing wrong?

It works for me. But not regular server members. Please help!

[brittle jetty]

Hi there, can you make sure they have permission to use the commands?

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif

[brittle jetty]

Yes, addrank is a command. Additional permissions are for which roles can use the command and in which channels

[frank granite]

Is dyno lagging for anyone else?

It's having really bad response time in my server and it's giving perm issues, but the perms are set up correctly and haven't been changed within the last 30m it's decided to stop working

[abstract dove]

same here

says role is too low when it's literally the 4th highest in the server

[frank granite]

according to #general others are having the same issue, looks like dyno is having latency issues or smthn

[green fable]

how to create a role that mods cant mute/warn/role

[brittle jetty]

You can add a role as a Protected Role in the Moderation module

[green fable]

but what if its a role that i dont want to have moderator commands

or the full list of them

[brittle jetty]

They do not get permissions to use commands.

[green fable]

I mean under some commands in the moderator command list like ?warn

I added a role that can use them

How do I make it so they cant use that cmd on specific roles

[brittle jetty]

It's not possible to restrict certain roles from only warning other protected roles. All you can do is add some roles to be protected from any moderation'

[green fable]

thx

btw is dyno down rn

[strong sonnet]

Is Dyno Down?

For real time status, please see

https://dyno.gg/status

For notable issues, please see

#dyno-status

If everything above checks out and you still need help, please see

#support

Thank you

[green fable]

oh

how do i see

which shard im in

[brittle jetty]

We're aware of some issues with Dyno

[rare badge]

If I submit a request to appeal the ban, will I receive a message via the bot, or how does it work?

[spiral bough]

custom commands not working suddenly,
server id: 1361672779761713293

[sharp widget]

Known issue, being looked into

[lavish steppe]

How do u make an auto ban command

[brittle jetty]

You'll receive a DM from @civic fossil if opt-in and the server chooses to DM you.

[dreamy forge]

Hello

[brittle jetty]

Hi there, do you need help with Dyno?

[rare badge]

I didn't understand

[brittle jetty]

When submitting the appeal Dyno will ask if you want to receive updates (if the server has enabled updates on appeals)

[rare badge]

He didn't ask me

[brittle jetty]

The server may not have DM notifications set up

[dire surge]

Can someone help me set this up?

[brittle jetty]

That is a custom command

[dire surge]

Yay AgentS

[dire surge]

Can u help me create it?

I'm dum dum

[brittle jetty]

You can press Add/Edit Embed to create and edit the embed

We do not set servers up for users.

[dire surge]

Can you tell me the steps to create one?

[brittle jetty]

1. Add a custom command on your server dashboard
2. Press Add/Edit Embed to customize it as you want.
3. Manage permissions/advanced options
4. Add $1.user.mention to the Command box
5. Save changes

[dire surge]

How do I make it so it adds the reason in the embed?

[brittle jetty]

Use the variable $2+

Also you don’t need the “vwarn” in the Command box, only $1.user.mention

[dire surge]

Thx bro

[sturdy owl]

Does this count as an infraction / actual warn? Will count for Autopunish?

[dire surge]

No

One last thing

How do I add rules to it

[brittle jetty]

What do you mean?

[dire surge]

Nvm

[sturdy owl]

Btw how do I add a duration for a custom command? Say I want to add a role + remove a role for a member at the same time, will it be possible to restore their roles after a set period of time?

[dire surge]

Does dyno logs reactions?

[brittle jetty]

No

[brittle jetty]

You can use {!temprole}.

[strong sonnet]

**Command:** ?temprole add

Description: Adds a temprole to a user
Cooldown: 5 seconds
Usage:
?temprole add [user] [time] [role], [optional reason]
Example:
?temprole add @NoobLance 1d Birthday, Happy Birthday

[nimble forge]

@hasty kite

sorry for ping

[calm ruin]

yo, how can I make it that the command i executed autodeletes? like when i do "?warn @blabla Rule 01"

that the message i sent autodeletes

[sturdy owl]

can you set Dyno's mute role?

[strong sonnet]

How 2 Change Muted Role

If you would like Dyno to use an existing role for mute:
1. Delete the current Muted role used by Dyno.
2. Rename the role you want Dyno to use to Muted.
3. Mute a user.
4. Dyno should now use the existing Muted role.
5. You can now rename the existing role back to the original name.

[brittle jetty]

@sturdy owl see this

[brittle jetty]

You can enable Delete Mod Commands After Executed in the Moderation module.

[sturdy owl]

thanks a lot!

[calm ruin]

Thanks!

[viscid zealot]

Is there a way to mass remove warnings from the server?

[brittle jetty]

You can use the ?clearwarn command
-# To clear all server warnings, you must be the Server Owner and run ?clearwarn all

[strong sonnet]

**Command:** ?clearwarn

Description: Clear warnings for a user
Cooldown: 5 seconds
Usage:
?clearwarn [user]
Example:
?clearwarn NoobLance
?clearwarn @Gin#0044
?clearwarn 253233185800847361

[old pulsar]

Thank you this worked!

[brittle jetty]

Glad to hear that!

[spring swan]

when someone deletes a photo in your server

how come sometimes in logging it is put as a "so and so deleted a message" and that is it
and then sometimes it shows the actual photo they deleted

[brittle jetty]

Hi there, if the message deleted only contains an image and nothing else, Dyno may not end up sending the image. This can result in a "blank" action log

[spring swan]

is there a way to fix that at all or no

[brittle jetty]

Unfortunately there is not

[spring swan]

oh :/ :(

okie thank you

[modern elbow]

can anyone help me with this because i lost my mind 😭
I have this and it sends out a n Response which is this the second image and like i want it to role the selected user but the commands letters not to be shown when the embed gets send.

[worldly jetty]

Been trying to set up a verification system, i added the pannel so you need to click a button in order to get your role, but it says "can't manage (role)" idk why it says that when the dyno bot has admin roles and perms

[civic herald]

Hello it still doesn’t work & im not getting my welcome message coming through either

[ornate moss]

For the auto message feature on dyno is there a way where you can make it a certain amount of messages activates the timer so if 5-10 messages are sent in the channel then the timer starts

Uuh is this a scam bot

[quiet reef]

How change role colour gradient w command?

[fiery stag]

Hello, I’m not sure if you guys can help with this but I need help getting back into a discord server Becusse I got banned and dyno bot says to make an appeal but I don’t know what I did, is therr anyway I can figure out what I did wrong? Or is that out of your control and needs to be dealt with by the server mods.

[barren anvil]

which module do i have to use to make dyno react to all (new)messages in a channel with a specific reaction?

[pale bough]

Add {silent} above the response.

[pale bough]

Drag “Dyno” (or whatever the bot’s role is called) above the role you want it to hand out.

[pale bough]

Not a module and no it’s not a scam bot.

[ornate moss]

Nah i said scam bot cause some guy typed something sus but his messages got deleted lol

Preciate the response

[pale bough]

Oh alright you welcome!

[pale bough]

YourPrefix rolecolor @role #HEXCODE

For example: ?rolecolor @Test #FF0000

If you want a style you got to use the discord feature when you goto the Roles in the Server Settings.

[pale bough]

If they have the ban appeal link set up, it should’ve been sent to your dm. You can contact a server member or moderator so you can fill out a ban appeal if they have one.

[pale bough]

Autoresponder Module.

[civic herald]

Hi so I forgot to pay for the premium this month and the bot left my server. Then I accidentally bought premium with my alt account. I gave it highest admin perms so I could use the dashboard but it’s not allowing me to look at my dashboard.
Every time I click on my server on the website it just says discord app launched and opens up discord to add Dyno to my server. I follow instructions and add it and then it tells me to go back to the browser to finish setting up my connection.
Once I go back to the website it says somethings wrong and to contact support.
I still have the basic Dyno bot in my server but it isn’t doing anything, I have no logs of anything going on including people leaving or joining

[rigid portal]

Hi, can you run the ?whois command with your alt account and show me the response?

If you login to the dashboard with your alt, does the server appear under "Activated servers" on the premium page: https://dyno.gg/account/premium?

[civic herald]

None of the ? Commands work. I have to use slash commands

[rigid portal]

Alright. Run /prefix and show me the whole message including the command usage

[rigid portal]

Login to the dashboard with your alt, deactivate the server and activate it again

[civic herald]

I did

[rigid portal]

And premium is still not joining?

[rigid portal]

Can I have the server ID please?

[civic herald]

1324843389392257125

[rigid portal]

Thank you, give me a me a few moments, I'll look into it

[civic herald]

Okkii

[modern elbow]

ok

[rigid portal]

@civic herald Hi, can you deactivate the server and activated in a different browser? I recommend trying with Chrome

[civic herald]

I’ve tried it with Microsoft edge too and it didn’t work and for some reason it doesn’t let me log into Dyno on chrome

[rigid portal]

Verify your email for your alt and try again

[civic herald]

It’s verified

[civic herald]

I get this by just clicking log in. It doesn’t give me the option to enter any discord account details so it wouldn’t know which account I was trying to log in with

[rigid portal]

Clear your cache in your browser

That will log you out and hopefully solve the issue with inviting premium

[civic herald]

I did and managed to get access to my dashboard finally but still says the same thing and hasn’t joined

Nvm I don’t have access to my dashboard. It shows this when I click on my server to check the dashboard

[gaunt shore]

Can anyone advise here please?

My server has the link/gif cooldown set to 120 seconds, however recently and increasing in frequency, links being sent more than 120 apart (Sometimes up to 20 minutes apart) are being triggered by Dyno, in audit log it will say "Sent 1 link in 0.00 seconds"

Any help appreciated 👍🏻

[rigid portal]

Hi again. The issue with verification, even if your account is verified, is on discords end. So we can't do anything about that unfortunately.

You can ask to transfer the subscription to your main account by DMing @woeful whale Sorry for the inconvenience!

[civic herald]

I figured out the verification and got access to Dyno. The issues is just the same, no Dyno premium joining my server & I can’t access my dashboard. The dashboard should be accessible even with the free Dyno right?

[rigid portal]

Yeah, but youre getting this error after trying to activate, correct? You have access to manage the server with your alt if it still has Admin. Go to Manage Servers on the dashboard, then select your server

[civic herald]

Yes I get that error when trying to access dashboard. But I can’t activate the premium either

[rigid portal]

You should be able to access the servers dashboard with your alt. Try it with this link: https://dyno.gg/manage/1324843389392257125

I'm guessing you get "Failed to save" because the server is already activated with your Standard subscription. Try incognito mode, deactivate and activate again. If that also doesn't work, I'd suggest to transfer the subscription to your main account and try again. DM @woeful whale to get in touch with the Dyno Team, they can help you transferring it

[rigid portal]

Try deleting the filter and set it up again with the cooldown you want

[rare badge]

Hello, how can I check the status of my order?

[brittle jetty]

Hi there, what do you mean by that?

[queen silo]

Why isn't Dyno allowing me to type in embedded messages anymore? I was working on an embed and all of a sudden it jumps to the bottom every time i'm trying to type anything.

i tried restarting both discord, my browser and my pc

I can't even copy paste

[rare badge]

I submitted a request to a server to remove the ban, but I don't know the status of my request. How can I find out?

[rigid portal]

Have you cleared your browsers cache?

[brittle jetty]

Dyno will DM you if the server has enabled DM notification updates

[queen silo]

Yes, still doesn't work

[rigid portal]

Try cloning the embed and save the cloned version. Lmk if you still have the same issue

[rare badge]

And if it is not activated!

[queen silo]

Didn't work 🙁 I see another staff member could do it, so i'm not sure what the problem is tbh

[rigid portal]

That confirms that the problem is on your end, perhaps an add-in or something like that. What browser are you using? Have you tried msg embedder in other browsers?

[queen silo]

google chrome

no, im on mac to i dont really use any other

but its weird that it's been working for hours today and then all of a sudden it stops working

[rigid portal]

Try safari. Its probably your mac if the issue persists in safari too

[brittle jetty]

We aren't able to control that, as that is a server-specific setting

[queen silo]

ye didn't work on safari either

@rigid portal Sorry for the tag. Just wanted you to know that I found the issue. It was actually as simple as too many words/letters/signs. Pfff so stupid tbh

[modern elbow]

Now it doesn't work/response entirely.

[queen silo]

Is it possible to change the font size when you type things in the description part of embedded messages?

[brittle jetty]

You can use headers (#, ##, ###, and -#) but other than that you cannot change the size. That is a Discord limitation

[queen silo]

Great! How do i implement them? Is it only ## in front?

[brittle jetty]

Yes, like ## hello world!
-# Read the Discord article on Markdown

[queen silo]

Ah yes that's perfect! Thank you! Do you happen to know if you could add colors too?

[pale bough]

Put it under. And try.

[modern elbow]

Ok

[gaunt shore]

Have done this, and unfortunately it is still happening

[modern elbow]

@pale bough

Still did not worked.

[pale bough]

Did you space it out?

{silent}

Or it just look like that because it doesn’t suppose to be space out.

[brittle jetty]

No, you can't add colors to text except in codeblocks.
-# This is another one of Discord's limitations

[queen silo]

I'm not sure what you mean with codeblocks?

[modern elbow]

oh

[brittle jetty]

This is a codeblock!

Color examples

Note: You cannot have Discord formatting like headers (#, ##, ###, -#) in a codeblock.

[modern elbow]

I will try with the one you wrote here

[queen silo]

I see!

[modern elbow]

@pale bough

[rigid portal]

Try disabling automod with ?module automod, wait 2 minutes and run the same command again to enable it

[queen silo]

could you send it as text and not in the format? I can't see what you did with the text to get it like that

[brittle jetty]

I used an online generator. https://rebane2001.com/discord-colored-text-generator/
-# There are some Discord limits to it, but this is the only way of adding color to embeds

[pale bough]

Let me see your setup on Dyno Dashboard.

[modern elbow]

Sure

[pale bough]

Also your !role is also wrong.

[modern elbow]

Oh.

@pale bough

[pale bough]

{require:$2 Please provide a reason. Usage: >accept-bea @User Reason} {silent} {role:$1 +1457574491143274682}

[modern elbow]

alr

@pale bough

[pale bough]

{delete} {silent} {require:serverMod} {!role $1 + 1457574491143274682}

put your staff role in servermod or if you have a application access role.

[pale bough]

it should work

[rugged maple]

hello! can somebody tell me how i change the settings to my dyno bot? it sends messages to a channel i dont want how do i change it to another one?

[modern elbow]

alright

[brittle jetty]

Hi there, which messages do you want to change?

[torpid flicker]

Anyone know why this keeps happening?

[rugged maple]

so its sending a message when edit or delete a message and i want it to stop

[tepid quarry]

Is there anyway to add links within a server to the whitelist for links? I have dyno set to delete links, but when someone posts a message link from the same server it also deletes that

[brittle jetty]

You can edit this in the Action Log module

[rugged maple]

ohh thank you so much!

[brittle jetty]

Could you show me the settings of whatever module that uses?

[brittle jetty]

Yes, you can add a whitelist to automod, if that's what you're talking about

[tepid quarry]

I tested, but it still deleted, do you have to wildcard the whole domain, or you can I set the wildcard after the server part of the discord link? so discord.com/channels/123456etc/*?

So it would still block links from other servers, but allow them from the same server

[brittle jetty]

You can add discord.com/your-server-id/ to whitelist server links

[tepid quarry]

That did it, apparently adding a * for wildcard after breaks it, thanks @brittle jetty

[brittle jetty]

Of course 😄

[pale bough]

Did it?

[modern elbow]

Yes.

mb i forgot to reply.

But Yes it worked. Thank you so much man.

[torpid flicker]

Sorry, not administrator for the server, just moderator; just put the question since I was wondering if it was a well-known issue that sometimes happened

[brittle jetty]

There's likely some issue with the setup, but I'd have to see the setup to troubleshoot

[fathom plover]

hello! i have done what i believe is everything right, but the members of my server cannot grab any reaction roles from the messages i have setup. this is an example of what the message itself says and what some of the settings look like

anyone have any advice?

[strong sonnet]

For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif

[sharp widget]

Can you verify this

[fathom plover]

i already did that, that's what i assumed was wrong

it's at the very top of all roles with administrator

[sharp widget]

Can you show your full setup on the module?

And, we do not rec you having Dyno be at the very top. We honestly rec having it be right below any "sensitive" roles

[fathom plover]

ohh, alright!

[sharp widget]

So, did Dyno post those reactions? Just to verify.

[fathom plover]

yep!

dyno posted them first. then members started grabbing them after

but none of it worked

[sharp widget]

Can you try to create just a simple reaction role one off of a new message and just with one role to see if it works?

[fathom plover]

i already did that, it didn't work

coming here is a last resort because i've exhausted everything i'd see would be wrong

[sharp widget]

Could you run ?whois on your dyno please and send the result

[fathom plover]

yep!

[sharp widget]

On the bot please.

[fathom plover]

?

OH

is there a certain way to type it?

[sharp widget]

You can just mention the bot

[fathom plover]

gotcha!!

there was two (no idea why)

[sharp widget]

Was this working on the free version before you had upgraded?

[fathom plover]

i hadn't tried it yet, regrettably

[sharp widget]

What's the server ID?

[fathom plover]

1303084829990195211

[sharp widget]

Do any of your reaction roles work?

[fathom plover]

no

[sharp widget]

Can you verify that the Premium Dyno is above the roles? You will have two Dyno roles.

[fathom plover]

oh, alright! good idea

what

uh

i was saying it worked

and thank you for helping me!!!! it's very appreciated

[sharp widget]

Btw, you can either remove the free dyno (blue one) if you wanted to, we don't usually rec you do so though, but what you could do is just strip away all of it's powers and then if something happens to pro, reg is supposed to kick in and help

[fathom plover]

i might keep it just in case, thank you for telling me that!!

[sharp widget]

No problem!

[pale bough]

you welcome!

[split roost]

does anyone know how to fix this?

I tried redoing the token and secret which fixed it last time but that didnt work this time

[sharp widget]

User jumped channels

[dire oasis]

Why this bot is mentioning me 😭

[dire oasis]

Anyone know how to fix this ?

[dire oasis]

Nvm I fixed it myself

I am smart

😼

[civic herald]

Anyone know how long it will take for staff to reply through Dave? Dyno not working while I’m paying for it and not being able to access anything is affecting my server

[silk mulch]

hey why auto role is not working ??

[crystal dust]

@Events

#857773752871419914

[copper thicket]

How to change tje ?ban commands message that it sends somene when they get banned

[spiral bough]

where is known issues?

[robust dirge]

Hello

What does that mean? Why isn't auto-message working?

Pls help

@sharp widget
@rapid glacier
Pls help

[rapid glacier]

Please be patient and don't ping for support, someone will assist you when they're available

[distant monolith]

it means the interval is missing, fill the field "Select repeating interval (hours)"

[copper thicket]

Didnt work

[distant monolith]

"Didnt work" isn't enough information to solve the issue

[copper thicket]

Like i wrote the command in the message you provided also after i write it will dyno repeat the zame message on every ban?

[distant monolith]

@copper thicket did you read this?

[copper thicket]

Yes I wrote exactly that

Notjing popped up

[late remnant]

Hallloo! So ive noticed when using the autoban members are not being DMed the ban appeal forms.

here are the settings for the form

[distant monolith]

please show me a screenshot of your setup

[copper thicket]

Wdym

Like what i wrote?

[distant monolith]

yes, the custom command you have created

[copper thicket]

Then theres the link which i removed from this one

[distant monolith]

and what exactly isn't working?

[copper thicket]

Well I wrote this and nothing popped up

[distant monolith]

what did you choose as command name?

[copper thicket]

What

[distant monolith]

name of your custom command

[copper thicket]

Was I supposed to put this in a module or something

Did I have to make a new command

[copper thicket]

bro the instructions were so unclear icl

[dire surge]

How do I make it so people can only send specific links using automod

[late remnant]

moduels, automod select all links, then add approved into the allowed invites section

[dire surge]

I want to disable all links not just invite links

[late remnant]

There is an option for all links too

[dire surge]

Okay thanks sharp

[late remnant]

No worries!

[dire surge]

Bruh I can't login

[hidden night]

I know there's an optiton in the settings to have users retain their roles if they leave and rejoin. Where is that?

[lean fulcrum]

Can someone send me a key for Blox Fruits?

[hasty kite]

This isn’t the server for that

[lean fulcrum]

Oh, sorry, I didn't know.

Oh, sorry, I didn't know.

but do you have it?

[dire surge]

🥀

[lean fulcrum]

I really need this, please.

[hasty kite]

This is a support server for Dyno bot. We can’t help you here.

[dire surge]

What are the known phising links?

I wanna test if my automod is working

[hasty kite]

That list isn’t public

[dire surge]

Errr

Do you know any?

[hasty kite]

I don’t.

[dire surge]

Ok

[hidden night]

@hasty kite

[civic herald]

Someone have an answer for this? I just want to access my dashboard 😭 I’m paying and nothing is working

[strong sonnet]

**Command:** ?rolepersist toggle

Description: Toggles a rolepersist for a user
Cooldown: 5 seconds
Usage:
?rolepersist toggle [user] role, (reason)
Example:
?rolepersist toggle @NoobLance Xbox, user is a ps user

[fading gulch]

@hidden night You can use this but it’s not per role, it’s per user. Also please don’t ping for support!

[fading gulch]

Our staff team is filled with volunteers, with that in mind they will get to you when they can! Sorry for the delays!

[hidden night]

Thanks for answering, I'm good on the other part.

[native narwhal]

Hello. I'm having the same image problem every time I try to edit it Reaction Roles

[empty saffron]

My welcome message will not 'save' on the pc desktop? I had this issue a while ago. And no solution was found then. I'm wondering if there's any fix for it now? The 'save' button won't press. Allow me to press.

[shrewd night]

how do i unsubmit a ban appeal? i believe i accidentally sent a blank appeal form and i want to re-appeal since they cant do anything with a blank slate heres some image proof.

@fading gulch help me out trex man

😩😩😩

[sharp widget]

Try a different browser

[sharp widget]

You can't, what's submitted is what's submitted.

[fading rune]

Looks like you're translating the website from what i can see on the URL bar. Disable the translator on the page, try again.

[sage badge]

Which premium status do I need in order to be able to have more than one auto-message?

[rigid portal]

You need at least Standard

[white osprey]

pls help me

how to fix?

@fading gulch

[zealous ledge]

Yo

How I fix this

[fading rune]

If you're translating the website, disable the translator. Also don't ping staff for support, someone will answer when available.

[fading rune]

This is Dyno Support.

[white osprey]

ok i will try

ty

[white osprey]

wow! it fixed

i love you tysm

[zealous ledge]

I need help

I got banned

[eternal egret]

Are you able to appeal?

[zealous ledge]

Yea

I did I was tryna find a faster way tho

[eternal egret]

Well you can contact someone you may know from that server, otherwise we can't do anything about it

[zealous ledge]

Are you from there?

The Bronx 3 server

[fading rune]

This is Dyno Support. You have to find an invite and join that server amd ask there.

[empty saffron]

Tried on Microsoft edge too. Still doesn't save/nothing happens when I press save.
(Update: The welcome message is working now. But occasionally stops? Along with the 'auto role' ability? Sometimes it gives them the role...sometimes it doesnt?)

[muted kestrel]

Dyno seems to be down, the website says all shards are working though

[spring linden]

anyone’s dyno is down rn?

[muted kestrel]

Every command I run says Dyno couldn't respond in time

or that

[muted kestrel]

Yea

[spring linden]

ded

[opaque flume]

what isn't exactly working?

[muted kestrel]

All commands seem not to be working

[obtuse terrace]

ye this same

[muted kestrel]

It always responds with the error code "Dyno couldn't respond in time"

[opaque flume]

does it respond to ?ping

?

[muted kestrel]

yea, it's the only command that works

ping seems relatively normal but

no other command works

[ocean oak]

Is dyno down? We are not able to use its commands

[obtuse terrace]

?ping work, the rest of the commands, such as “ban,” etc., do not work.

[strong sonnet]

Is Dyno Down?

For real time status, please see

https://dyno.gg/status

For notable issues, please see

#dyno-status

If everything above checks out and you still need help, please see

#support

Thank you

Pong! 266ms

[muted kestrel]

custom commands, member count, afk set

[obtuse terrace]

i have this same problem

[ocean oak]

Ok thats not reliable at ALL

[muted kestrel]

All commands that I've tried have the same issue