#community-support
1 messages · Page 19 of 1
Congratulations @short helm! You have reached level 2!
Can you show me your automod settings please?
also this is happening now
when I used to be able to be able to mute like maybe 4 hours ago
I can warn tho
Does Dyno end up deleting the banned word when you send it?
no, it does nothing
Move Dyno above other roles so it can moderate
For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif
Can you run ?whois @user on the person testing and show me the result?
dyno is above all members and all roles
There is currently an issue in a few servers. Your server may be affected and thus be getting the role list error
Developers were notified of the issue
If your server is an affected cluster, that may happen
I see. thank you
Congratulations @short helm! You have reached level 3!
I'm trying to edit my reaction roles with the dyno bot, when I edit the embed it says "Error! Something went wrong"
Another question,
Is there a way to create a whitelist for the automod?
for words or phrases
It depends on which filter you're using.
Hello! I just noticed that a moderator was able to ban multiple users despite not having the proper permissions. Why is this possible?
Hi there, can you run ?whois @user on the moderator and show me the result?
If you want certain terms to be whitelisted, don't add them to the automod or add them as exact terms
I found the issue, thank you!
is there a reason it doesn’t show the correct people?
Dyno doesn't automatically cache so the list isn't too accurate
I didn't violate any TOS. I was banned because the guy running the server is a pedophile who targets young kids
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
@gloomy spoke 
Discord needs to do something about this. The guy is openly trying to get minors to talk about their sexual lusts, and trying to get them to engage in server relationships to see their messages. I've tried everything but DISCORD is preventing me from appealing. Its not on me its on you
We have nothing to do with discord
We also have nothing to do with whatever server you are talking about
We are just a bot that is used in 11 million different servers
Congratulations @gloomy spoke! You have reached level 2!
uh
lets keep outside drama out of this server
Be cursed. Its not drama im telling you its happening.
Now that you know, be silent and allow it or do something.
There is literally nothing we can do here. If you believe someone or a server is breaking TOS you can report it too discord
Ok well, as I already said, we cant do anything about that
Well, if someone can, someone who hates those kinds of people. Please get them.
Matthew means god's gift, btw
Sorry, this is a support server for Dyno bot. We arent going to get involved in this. Now lets move on
Enjoy sleeping.
Oh wait sorry lol, I didn't realise this was community support chat and thought it was #general
Can dyno send welcome messages? If yes, how to do it?
Oh ok, you good.
?tag web_welcome
Welcome:
https://i.imgur.com/2ABXbIs.png
ok thanks @pale bough
embed does the image of the username and pfp? right?
Yes. You welcome.
Congratulations @faint totem! You have reached level 2!
Alright!
Can you join my server to see if it works?
send a screenshot of dyno's dm
unless you have dms closed
Support Warning
Do not accept unofficial requests to join your server.
Only Dyno <@&355054563931324420> Members are allowed to join servers for support. You should only give elevated permissions to official support members, anyone else you give permissions to could potentially do irreversible damage to your server!
Hii
How to automatically remove a role if a Nitro Boost has finished?
I have this color reaction roles where nitro booster can select colors they want. How to remove the color roles automatically when their nitro is over?
How would I do that?
Hi so um how can i edit who can ban and who cant in a discord server
But im not the owner of it
So cant access the website
then you cannot
dashboard access gives you the ability to overrides commands
unless you are able to manage integrations in the server
there you can set the overrides for integration commands
are you still having issues?
dyno cannot remove a role based on user conditions. nitro booster roles are removed off of a user by discord when their boost has expired
please state your issue, if not please head to #general
@regal jewel
How do I get the bot in my server
Invite Dyno with this link! 
https://dyno.gg/invite
One message removed from a suspended account.

while i appreciate the humour next time keep it in #general 😄
@regal jewel 😂 sry I felt like this room needed a laugh
How to get a initiate role? 🤔
😅
What do you mean?
Just sorted out, thanks
why does dyno only give 3 roles when running a custom command - its meant to give 5 roles, but only gives 3
You cant run more than 3 native commands.
Congratulations @fading rune! You have reached level 4!
The role command accepts multiple roles in the same command.
{!role .. +role, +role, +role, ...}
i see. is that why this isnt working?
trying to give 5 roles, only gives 3
@fading rune ?
Congratulations @old basin! You have reached level 2!
Yes.
so that long role command, tried it and it worked - can i put that INTO a custom command so i dont have to type that out each time?
?role add $1 +Student Constable, +No Command, +Local Policing Team, +Staffordshire Police, +Verified Access
this one
{!role $1 +Student Constable, +No Command, +Local Policing Team, +Staffordshire Police, +Verified Access}
I just want to make sure its working. I got no alt accounts, so ill need someone to join my server and screenshot how the dm looks like if they have dms open.
sure dm me an invite to the server
Hi...bascially my servers owner accidentally kicked dyno premium
and then we add it back, the commands apparently not working
so i added normal dyno as well.
BUT, the commands duplicate and then i kick normal dyno the command stops working entirely. what should i do
@fading gulch
If I pay for premium (and have for years), why do I not have access to all the premium features?
-# Also please do not ping for support
Can you please explain what you mean?
I pay for premium, I want to add a tiktok stream that says it's for premium users, it does not allow me to use it because it says I need premium
well i was refering to ?ban typa commands. it just dupicates
Congratulations @waxen halo! You have reached level 2!
Tiktok requires the “premium” subscription, if you have the “standard” subscription you wouldn’t get those benefits
Can you show me what you mean?
like this it just duplicates
we have premium one
but
it just doesnt work
if we kick out normal dyno
What’s the server ID?
lemme send ya
992282055494881411
Currently the server is not activated as premium
wth
but..
oh sorry o forgot to turn off ping to prevent double ping.
So the custom bot is still in the server, however it’s not operational as the server isn’t activated.
If you know who owns the subscription, you should tell them to re-activate the server
does kicking it fix the double command glitch
cuz it interrupts moderation.
- double bans for some reason
lemme record it
I’m not too sure why that’s happening for you, you can always try kicking it as all your settings are saved
yea things like this happens
alright
Let me know if this works for you or if it doesn’t!
alrightt
thanks for support
Congratulations @waxen halo! You have reached level 3!
sent friend request
send me an invite to the server in dms
you didn't accept friend request
i have dms off
Why is my dyno cc only limted to add or removing 3 roles?
It's not
If you mean custom commands, you can only run 3 native commands in the same custom command.
Yeah thatr
But the role command accepts multiple roles just like the normal command does.
{!role ... +role, +role, +role, ...}
.
Ma shi works now ty gng
Congratulations @silver python! You have reached level 2!
Opp
hello, how can i make that the bot pings a user above the embed in a text message, so the user gets a real ping? i could to it few months ago but now i don't find this option anymore..
sounds like you are looking for the announce role command 
Description: Send an announcement using the bot.
Cooldown: 5 seconds
Usage:
?announce [channel] [message]
?announce everyone [channel] [message]
?announce here [channel] [message]
?announce role [role] [channel] [message]
Example:
?announce #general Hey guys!
?announce everyone #general Hey everyone!
?announce here #general Hey everyone!
?announce role @regulars #general Hey everyone!
okay thanks, can i preset a embed that will be sent?
or where can I customize the message?
yes, you can create a custom command
yes i created a custom command but i want the bot do ping a role outside the embed, yk what i mean? im positive i could do it but now i cant do it anymore
or if you can speak german, we can move to #support-non-english because it would be easier for me to explaint since im german
move the role mention into the command field
here?
Congratulations @scenic heron! You have reached level 2!
yes I'm german, if needed we can move to #support-non-english
yes
okay, i'll try
okay thank you
@thick verge This channel is only for dyno support
Please state your question and someone will help when available
i have probelm in pet sim99
i cant get some stuff while its for free and there is somehting broken and when i get some stuff its show that i got it but when i open my inventory i dont see it
This server is for Dyno bot support, we can't help with whatever that game is
Im not sure, we are not affiliated with them
Thats just them using our form system that we offer.
then how can i report them to fix my problem pls help
Like I said, we can't help. I have never even heard of that game
alr ty man
Hey Lexi, literally the same thing happened on my server. Hundreds and hundreds of messages had been bulk deleted with nobody using Dyno. Logs are all empty. Were you able to discover the cause?
no sorry i never figured out what caused this, and i never noticed it happening since -- not that i typically hawkeye our log channel
the server this happened on has some very private people on it. someone mentioned that a custom client could issue the bulk delete command. we internally figured that was the most likely scenario
What custom client do you mean? Our server has several moderator bots and gamer bots.... But it was Dyno's messages about the bulk deletion which means Dyno was the bot who carried out the deletion. Was it the same for you, I think?
And I don't have premium so the auto purge shouldn't even work for us
Just because dyno logs a bulk delete does not mean that is was dyno that deleted the messages.
If there is nothing in discord audit log or in dynos dashboard logs about someone running the command then it was not dyno
When I bulk deleted with Carl or another bot Dyno never logged it as its own.
Could be someone using a custom discord client to delete all their own messages or a gdpr request that discord took action on
we only have 3 bots on that server with delete permissions. pluralkit support told me their bot doesn't have that functionality, if dyno did it it should have said who issued the command, and i wrote the third. there is definitely no way my bot did it
Also if any of the messages were more then two weeks old then Dyno cant mass delete
yeah i saw the same thing in my own bot.
i'd bet money it was someone scrubbing their h istory before leaving the server
We don't have any custom clients on our own server. Only legit mods and game bots. Members can't access Dyno's (or any mod bot's) purge command as it's a manager, aka moderator role locked command. Also, Three different bots logs deleted messages even if it's an admin, owner or moderator's commands. No loophole. Dyno shows logs of a bulk deletion, and three bots are in another channel shows who carried out the command.
Meanwhile this incident happening on 18th, nobody carried out any command, no deleted command messages other than Dyno mass deletion
Im talking about someone using a custom discord client (which is against tos) to mass delete their messages.
How should I imagine this 'custom client'? Because no bot or member was added or letft the server in weeks. I don't know what do you mean by this
I'm not a tech nerd and it's hard for me to imagine someone can just delete other people's, hundreds of messages from any server as they wish. Without holding any mod roles on the server
So, to give some more info as to what Matthew is saying, Dyno's log there on the first message is just that, a log. It is not Dyno initiating a command.
A self-bot is someone who is hosting a bot on a user client and not a bot client which is against TOS, they probably used some function to delete all their own messages, which you wouldn't see really anywhere. Discord doesn't log down the message deletions if it is someone's own message, and most bots don't log down this level of usage due to limits.
Physically, how should this look like? Would this self-bot look like a regular member?
Correct. There's some ways to tell if it's a bot, but you really need to know what you are looking out for type of deal.
I never heard about such a thing that random accounts can carry out moderator commands without having a given permission to do so. All members are filtered with a captcha via invite tracker bot. But I guess if it's a person driven account then they can do the captcha. Damn.
So, there seems to be a disconnect here.
They did not delete anyone else's messages. With the logs and everything, and from what you are saying as well, it was one user deleting their messages alone. You physically can not delete other's messages without permissions.
But they used a bot, or that self client thing you mentioned? I didn't see in my mod bots dashboard logs that anyone had been using them. But maybe I missed one so I should start over
So again, they are not an official bot
They are not using a bot
They are using an altered client
You will not really see who was doing it unless they mess up somehow
This is very odd, because there's nobody on the server who left that many comments in this whole month, and especially not in that 14 days of time span where bots can delete messages. It's a very small server, I would say very little activity. i scrolled back and I don't see days or weeks of gaps in the channels the log said messages were deleted. Is it possible that this client deletes ages old messages so that's why there are not gaps in the day the deletion happened
They can delete messages of their own essentially in any way, so yes
This is concerning as hell. Thank you for your information.
I'll report this to discord.
Sounds good
It says premium when I added it to the server
What’s the server ID? I’ll double check that on our end
1450975711899812044
fwiw youtube works, tiktok says I don't have perms
what's the Dyno invite link because no matter what it won't let me invite Dyno to my server
Invite Dyno with this link! 
https://dyno.gg/invite
@dapper charm 
ty
im trying to edit a embedded message on "reaction roles" and i'm getting "something went wrong" anyone know the fix none of the reddit posts have any responses
Did you recently change your Dyno?
You have to recreate the embed message.
Hi
yo hey, i got a question. so when i try to run /delwarn command it says it deleted a warning but when i do /modlogs the warning is still there, is that meant to be as it is?
Modlogs are permanent. The warning gets removed from ?warnings
Can we help you?
in moderation appeals for the foms, theres an option to allow only one submission per user. is this one submission forever or one submission per moderation?
Heyy, for some reason Dyno doesn't send welcome messages when people join the server. Does anyone know why? Could it be that I only tried Bots so far?
It also has every single permission available :/
Remove the title url.
Thanks a lot
One submission "forever", or until you delete the submission.
@thick verge Please do not post this here again as you have already been told this is for support only.
why has Dyno randomly created a “Trusted” role while i was sleeping?
Dyno does not create anything unless it was specifically told to
hi
This is a support channel, not a chat channel Gino, thanks.
how to make self role with dyno bot?
Command Settings 
This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif
@rustic crest
yo guys do yall know how to join a discord server for dyno giveaways? im currently on js one server but i cant add servers to join a gw
Not sure what youre trying to ask
this message pop up everytime i try to join the gw but im already in the discord server
The profile picture on the website doesn't match your profile picture here.
You're most likely logged into the wrong account on the website.
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
@misty stag 
the thing its the appeal link say im blocked, its for the time the ban was almost 5 month ago
That means the server staff blocked you from filling out an appeal
My dyno bot in my server wont apply reaction roles, i have it above all my other roles and its set up correctly it just refuses to do anything
now that i think about it dyno wont do anything at all
its really annoying
@opaque flume please help me
dw why im awake at this time but like why this come, when i do .yt for yt it says this and later the yt
@opaque flume can u help me also
Try using dropdowns or buttons instead of emojis
Then try again and Dyno will respond with an error
Can I see your custom command?
A screenshot of the dashboard
strange bug where none of the dyno modules are working
they were for a bit but then stopped
esp autorole and the action log
tried reinviting checked everything was configured properly etc
still the same
Does @Dyno#3861 help work? Make sure your DMs are open before running the command
i can run it yeah
Check the permissions for the dyno role. Thre's a list of what permissions Dyno needs below. Are you using the correct prefix?
It is recommended that Dyno has the Administrator permission.
Removing Administrator means that not only will you need to ensure the "Dyno" role has proper permissions, you will also have to ensure that Dyno has the correct permissions for every channel he has access in to ensure commands work correctly.
If you still choose to ignore that and remove Administrator, ensure Dyno always has these permissions:
View Channel
Send Messages
Send Messages in Threads
Create Public Threads
Create Private Threads
Manage Messages
Manage Threads
Read Message History
Manage Webhooks
Embed Links
Manage Nicknames
Kick Members
Ban Members
Timeout Members
Manage Roles
Manage Channels
Manage Permissions
@small nexus 
How can I set up the moderation bot???
Dyno has multiple features for moderating, devided in different modules. What specifically do you need help setting up? Just mod commands in general?
Yeah mod commands
And auto mod
hey, so in my server staff are able to give themselves a high role by using ?role command
how do I fix it
they don't have manage roles permission
You can find mod commands displayed under the Moderator tab in https://dyno.gg/commands. To set up Automod, follow the guide below
❌ No tag how2automod found.
@hearty anvil couldn’t find the guide but head to the automod page and set up your filters
Automod Filter Options
- Delete: Deletes the message.
- Warn: Sends a warning message in the channel which automatically deletes after a few seconds. If you have Premium, you can customize this message.
You may only have one of the following options selected per filter:
- Auto Mute: Mutes the user once they reach the Violations Count.
- Instant Mute: Mutes the user on the first violation.
- Auto Ban: Bans the user once they reach the Violations Count.
- Instant Ban: Bans the user on the first violation.
~~ Instant Ban is not available on all filters.
Move the Dyno role below your staff roles
and what if it has bots role
a seperate role
because I think it should have that
idk it's just messing up role hierarchy
Move all roles assigned to dyno below your staff role or revoke their permission to use the command
if i revoke their permission will it affect other commands like ?ban or ?mute etc?
Note that admins will always be able to use the role command, so I would recommend to just move Dynos role below your staff roles. You can limit specific commands to certain roles so no
Command Settings 
This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif
dyno wont work using prefix, only works using / cmnds and this is only happening in one server why is that
i want to get this command in specific fixed
i even cloned the cmmands form another commmand that was working fine
now this comes 😭
Type a space in the Command box so you see Command (1 character) or something like that in the custom command's settings
in what tho?
like the command
like {delete} (space)
like one space after delete?
still dont work
i added a bit more spaces tho i think that wasnt nessceisary but like it shows this now
@regal jewel can u help pls
Hey community, I was trying to see if I could use Dyno to allow whitelisted URLs to be posted in my Discord, but block others. Struggled to find something in the docs about it. Anybody know? ty ty
i need help!! my welcome msgs are set and things have been going great.
besides they decided to stop working all of a sudden and they don’t send welcome msgs when someone joins,
i tried to disable an reenable like 5 times now.. even though my diagnostics are “normal” and fine.
nope…. still won’t work.
of?
yes but send a screenshot of what?
ouhhhh kay?
can someone else help me since they gave up?
Omor when give away go come
hi I have a problem rn a command prefix for Dyno on my server is ? but when I use it the commands don't work but slash commands work fine though
does anyone know what to do?
are your commands synced?
because they need to sync your discord slash command permissions with like their command permissions to make sure everything is up to date.. might be wrong tho 🐈
how do I check that
it used to work tho
I didn't change the prefix
dyno -> commands -> should pop up when you scroll down a tad
I just turned off some commands I don't use a few days ago
this?
yeah nothing popped up
aight thanks anyways
do you still require help?
please also refrain from pinging staff for support
Hello everyone, I just wanted to ask if theres a way where I can prevent dyno from notifying when people join a private voice chat? apologies if this question has been asked before
basically what im trying to prevent
there isnt a way to stop dyno logging certain channels. i mean, you could; if access to these channels requires a specific role, set that role as an ignored role. this will however mean no action logs are made for users with that role
Hi everyone 👋
I’m new here and happy to be part of the community.
I’m interested in learning more about business growth and connecting with like-minded people.
Looking forward to learning from you all!
My action logs stopped logging, it used to log everyday
same thing happened to my welcome msgs
i think dyno is messed up!
is it possible to give certain roles access to specific moderation commands without giving them every mod command
i tried this earlier and it still did it. im assuming i need to wait for a tad bit before the clients sync or something. nonetheless, thank you for your reply
Someone I don't know is spamming warming from the server I am not in, is there any way to find who's warning me so I could remove them from my server?
Hi, run /diagnose actionlog and screenshot the response
Command Settings 
This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif
Yes, check out the guide above
You have to be in the server, otherwise they wouldnt be able to DM you through the bot
I am not, it says they somehow warn the messages from my server on theirs
The Great War Redux is my server, theirs has "for the People" added
the message is from a server called "The Great War Redux", if its your server, someone in your staff is using the warn command
You can run ?warnings @silent_enforcer to see whos doing it
Yep, thanks!
Hi, is it possible to put the logs in a thread?
no any changes on the dashboard take immediate effect
Hi everyone! Could someone help me with the ?role in command, please?
I need members who have role A to gain a role B
?role in [role], [role]
?role in [role], (+/-)[role]
Which of the commands should I use and what's the difference? And where to I put the role A and role B
Thank you!
Without the + or - before the role it acts as a toggle
Users with in Role A, if they have Role B, it will get removed, if not, it will get added.
If you only want to add the role, you'd use the + before
?role in RoleA, +RoleB
Ok
guys can the " /giveaway " command be rigged or nah?
Rigged as in?
Giveaways are completely random
i choose the winners
Thank you!! 
No
with dyno giveaways am i able to see whose entered a giveaway?
You're not, sorry
Hey, i want to know if there’s a way to make it so you can add a reply when rejecting/accepting punishment appeals
Unfortunately there is not
Aw man, would they ever be able to add such? I’m assuming not so
Have a feature request?
We’d love to hear your ideas! To submit a feature request, please use the following form: https://dyno.gg/form/e88e2317
Check out the https://discord.com/channels/203039963636301824/541098873779781684 channel to view others' requests and upvote features you'd like to see in Dyno!
True…
Our developers do look at feedback and take it into consideration to improve Dyno!
Alrighty, i’ll see if i can drop a request later, thx for the response!
Of course, happy to help 🙂
Every time I try to pick a manager role it says this and won’t save. My logs messages also aren’t sending even though there’s no ignored roles
You can't set a manager role if you aren't a server admin. Can you show me the action log settings?
I have everything checked off, and I’m the co-owner in the server I’m trying to set it up In
Are you experiencing any issues with prefix commands?
Yea probably
I’m not 100% sure since I have set up logs in some other servers with no problems
Hi, is it possible to put the action logs in a thread?
Unfortunately not, sorry
Ok thx
What would cause the case numbering to appear to reset the count? A ban just now said "Case 0"
It works now, thank you.
Hi! I wanted to make it so users can chose the color of the embed on the custom command with a custom message they can write, I tried using a few variables (like $N) but couldnt do it (mostly because im still very new at this), is doing that possible?
Hello purge command doesn't find messages from user
2 days messages
I have admin and command is enabled both online and in sever settings
for some reason this is not actually mentioning the role. i made sure the role is even set to where everyone can ping it. anyone know a solution?
does anyone know how i can make an auto reaction so when any message includes the phrase W/L it will react with that, not just so it has to be W/L on its own
if you know what i mean 😭
this is what ive been trying so far
i think you need to click on the "wildcard" button
if you click on ? it will explain it
i can confirm this worked

still hope someone can help me out here 
I would like to know what apps I should use for my server
That's up to you
Well first I want the quote one
What?
The ,quote one
Not sure how its related to dyno, this is support for Dyno mainly
Well I want dyno
i feel dumb now tysm man ur a legend
ofc !
the solution was right infront of my eyes lmao
So you want to add dyno?
Yes
Invite Dyno with this link! 
https://dyno.gg/invite
There's the link
i just got bannd from english server
due hacking that happen to my account
i appeal , no respond for days...
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
@whole pendant see this 
thank you , have a good life
Of course, happy holidays!
Hi
I'm having issues with Welcome message,I put an image on welcome message and when someone joins It doesn't work.
I tried many times and apparently I made an image on Pinterest beacuse only this site works.
It allowed the image, but still It doesn't work pratically
Is there any solution?
I mean Tenor, not pinterest
Can you expand all the boxes in the embed (author, footer, etc.) and show me a screenshot of the embed's settings?
Can you try using https://i.postimg.cc/k4H1hQWW/benvenuto-in-italia-benvenuto.gif?
Oh wait
@brittle jetty
I have my own I Just changed
Sorry
I send you link of my thing and tell me how I can put it
La GIF animata Italia perfetta per la tua conversazione. Scopri e condividi le migliori GIF su Tenor.
You can't use tenor links btw
This will work
is there a way to automatically mute someone who would ping a staff
You can automute after the second ping with automod
Add a filter for Bad words and add the role id as wildcard banned word, select Automute under Actions
Give me link
A working link for that image ty
Btw someone told me to use Tenor
Copy the image/link
It's a link embedded into gif
Is the forms feature bugged for anyone here?
Dyno couldn't add/remove roles from the submitter when sending a form
Additional support is still pending answer..
User was helped, in the mean time please do not jump channels
Hello! I'm having a small issue in my server,
I have the option Show avatar on join/leave disabled but the bot is still doing it. I enabled and disabled it multiple times yet it's still doing it
While it's not that big of an issue, it's just very annoying
is there a way to detect cetain words to be said and a custom actions happens I can create myselfs? I want make a creative punishment where if someone says my name, I get muted for 10 to 20 sec. I can only find if anyone says a word the person itselfs gets punished.
Hi, unfortunately
Dyno cannot provide this granularity of customisation. The automod module is designed to moderate the doer of an action, not another user 😅
Hi I have a problem joining nosniys discord server van you help with it
hey.. Dyno banned me for a semi-innocent joke. Can someone help me get back on track? or tell me when i can expect Dyno to resolve my request?
i wont ask for being in someone's company, so iif they don't let me back i will never bother them again
ah. i'm so new to Discord i don't even know my way around the GUI yet
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
i've filled in the unban request. thanks

Help
If you need help with Dyno, please ask a question or state a problem.
???
You can always select winners by using the ?giveaway reroll [message link] command.
-# Sometimes this issue may occur due to Discord’s API returning errors.
Arguments in square brackets [] mean they are required and the ones in curved brackets () are optional.
How did you use the command? Exactly same as the picture?
-# Is the message you are trying to re-roll a giveaway message which Dyno still has access to read? (Ignore the later if you have given
Dyno admin permission)
yes it had admin
Based on past messages (sent by an admin), the giveaway might be lost.
-# Though from personal experience, this is unusual. I have found the giveaways module to be reliable.
You should try creating a new giveaway 😅
ok
ℹ️ Use /tag [category name] [] to show a tag
Hi @untold fable, feel free to ask if you need assistance with
Dyno!
-# If you sent this command here by accident, you may go to #commands 🙂
Is dyno down?
Nvm
how do i get support
Answered in another channel
Is dyno not down?
Are you having issues with Dyno?
I was doing the Avatar get command but it wasn't loading my pfp
Can you show me a screenshot?
That might be a Discord image issue
Okeh
I would clear your cache or try on a different browser/device
Tried on all the devices i have
😭
Maybe turn your internet off then back on again, (not the actual internet box or wtv)
See if that works
The failed to timeout message has a typo </3 "I couldn't timout that user."
We've reported the issue to developers already
Lots of love agentS
Of course, thanks for using Dyno!
Hey man
How to do a command that chooses randomly between choices?
Thank you for using Dyno!
We would be happy to assist you in our #support channel.
I tried but it didn’t work I think I did something wrong
@gleaming stream see this 
I will try
Let me know if you need any help 🙂
Hiii Nice to meet you, I'm Lolbit.
Can we help you?
Hey. So I've got this custom command called ?finisha [roleid] [newcallsign] and it is supposed to respond in that channel, apply a role to the users ID that is in that command and then add in the message argumnent 2 to relay a new callsign.
I have a high command role in the server that is a discord manager on the Dyno panel. An individual in the server has a role called "Onboarding Perms" and it is synced to the role permissions for the command. At the same time, I have tried it where no permissions are set for the command. Whenever I run the command, everything works, whenever the other person runs it, it doesn't work.
Can anyone help?
Show the command setup please.
@fading rune
Remove the require.
I don't know what you tried to do, but that's not what it does.
That peramiter was set so it would require two arguments. Must've set it up wrong.
To require a minimum number of arguments, you set it up under the advanced tab at the bottom.
{require} is for requiring roles or channels. It does the same job as the allowed role you've set.
thanks
i was wondering if there’s a way to change the self role feature again after already doing it 3 times? or is it not possible anymore unless i pay for premium?
i wasn’t aware of there being a limit so i kept adjusting it assuming it was unlimited
Is there a way for me to have a welcome msg and a DM welcome msg at the same time?, I do not want to choose i want them both 😄
Nop
It sounds like you’ve hit the limit for the Reaction Roles module. For free users, Dyno limits you to 3 reaction role messages per server. While you can't increase that number without paying for Premium, you can definitely change or swap them.
You can only do one.
Yeah sadly, Need to be an option to have both
unless i do two diffrent channel bots
If you are on phone go to Google or Safari, and log-into discord and see if it works. You can also go on a different account and see if it’s doing the same thing.
API limit going to be reached or some if a lot of people join. But you can do it with another bot.
Hi!
@trim phoenix You can actually. Check out both Announcements and Welcome module.
Ahh there we go.. Cheers Jingle
Np
this server is a support server for Dyno, please state the issue you are having if you have one
do you require assistance? if not please use #general
in the announcement module ensure this setting is not enabled
Quite sure i have that. I will add DM on the first one and have "Enable join msg" on Announcements
np if you still have trouble feel free to share screenshots on how the module is set up and i can diagnose further
Cheers
how can I add a phone # it says it is Affiliated with another account for some reason I have two accounts now and I need some help
This is Dyno support, so we cannot help with Discord issues. I would check out the Discord Support Docs or contact Discord Support.
thank you
Of course!
Hello, i did this but it doesn't give the role to new joined members
Dyno role is above all roles in server settings
has all perms, manage roles etc
But it won't give the role i want it to give to new members
Can you try moving dyno below the roles, save it, and then move it up again? See if that fixes it, also make sure the module is enabled
Alright will check ween back home
It was below all the roles automaticly so i moved it up
And then made the command
I'll try again
All good
I would like to vent my frustrations because i feel silly and it's christmas and what better time than to poke fun at things that are funny....
I would like to present, I was given a bag of edibles from a friend as my Xmas present, should have known, he was a stoner.... i decided to say hey what better time, i'm off for my week off due to Christmas, i still have a few days off, i'll have some fun and be a teenager again... lol...
1 eternity later... i am looking at Dyno and i see it's feature set for Standard and Premium this looks pretty boiler plate... then i see the awesomeness that is "Custom" and in my heightened state my brain fabricated an entire story that users actually pay for Custom which gives them ALL features, save 1 that's actually a good feature and makes no sense for it to not be available. The Access To Our 9 Default Premium Bots....
High how are you?
But for reals... WHY!?
i mean if it's a legit reason, i'm all ears, but it just seems unnecessarily restrictive?
i think this would probably be far more appropriate in a #prepurchasequestions kinda channel
Custom users don't get access to the premium bots because they can make their own bot (custom profile picture, about me, etc.)
sadly i didn't see one of those, so my apologies for putting it here
OH! see, simple explanation 🙂
and now i'll buy Custom instead
Murray Chrimus! friend
Happy holidays!
speaking of, i saw i could actually buy this on Discord, or i guess through discord
that's rad, i've actually never seen anything out there that could do that
i just gotta figure out how to do that now
You cannot buy the custom subscription through Discord because of their limitations. The Premium subscription you can get through Discord
Via Discord, you can press on @civic fossil and go to Store. You can also purchase any of our subscriptions at https://dyno.gg/premium
oh neat i didn't know that was a through user feature
ok i see the mistake i've made
... i being what i am right now.... was using AI .. specifically perplexity.ai to research a Browser Command Palette, there is one out there called Dyno Command Palette...
well.. perplexity in all of it's glory, had a slight naming collission
😄
it brought me here for the discord for that tool
so that's why i've been so damn confused the whole time
😄
i'm like what the fu.... i have to pay for managing my bookmarks
what gives
hello i have a question about how ranks works
Ask your question or state your issue
oh sorry for late response. i didnt' have any issue with it yet, i just dont know how does it works and what is it for 
like what's the function of it. is it like a group where members can join?
in the desc said this but i dont really understand 
Once you add the rank, members can join or leave the role as they choose. It's sort of like a reaction role where they run a command instead of react
Is there dyno premium??
Who even are you?
Your not the support
Iam not joining that
Hi, via Discord, you can press on @civic fossil and go to Store. You can also purchase any of Dyno’s premium subscriptions at https://dyno.gg/premium
-# Sorry for the disturbance they caused.
Ok ig
so members can join multiple ranks and will get multiple roles?
That is correct. You can limit users to one rank by heading to the Autoroles module > Joinable Ranks
Hi. Is there a way to fetch ban proof from modlogs?
Hi there, do you mean the ban reason?
Nah. I was referring to image proofs.
You cannot upload images to modlogs, but you could use a website like imgur and add it to the reason
I see. Thanks for letting me know!
Of course!
Is there a possibility for this to be added as a feature to Dyno?
Could I just upload an image first, copy its link and then add it to the ban reason, instead of using a third party website like gyazo or imgur?
Yes, you could do that as well if you don't mind the longer URL
Thanks
You know, I might suggest it, since it’s much more convenient for me to just upload proof directly when banning a person.
Zeppelin has that feature.
Alright, I suggested that feature.
@brittle jetty I apologize for the ping, but will I get notified whether my feature request has been accepted/implemented or not?
You will not, sorry
I submitted an appeal form to a server that I got banned from. And I did not have added Dyno Server until just now
How will i know if my appeal form is approved or rejected? Was I too late to join dyno server first before submitting the appeal?
Dyno will DM you if your appeal is approved/denied if the server enabled that setting.
Ah okay, so regardless if i have joined or did not join the dyno server, dyno will have dm me about the status if the server enabled that setting?
As long as your DMs are open with Dyno, Dyno will DM you
Hi there! Any idea on why reaction roles are returning "Something went wrong" ? Bot has all perms needed.
It's a premium custom bot
I was banned from the server here on Discord. But it was a mistake; the moderators invited me to come back, but the bot wouldn't allow it.
support sapphire ?
This is the Dyno support server, so we cannot help you with other bots. Nor can we help you appealing a ban in other servers
that's Sapphire, a different bot
go to sapph.xyz and look for their discord server for support
how can you fix dyno's newlines rule
to make it actually be able to handle more than 2
(in automod)
-- ok i just found out newlines are the empt yspaces
I've checked all perms, I've done everything I've seen people try and nothing :(
to be specific, i mean i want dyno to delete messages that are X amount of lines
for example, if a person says a message that has 5 lines:
this is the 2nd
this is the 3rd
this is the 4th
it automatically gets deleted (5th line)
Have you tried cloning the reaction role?
Go to the automod page on the dashboard and edit the newlines filer
but newlines is empty space
it only moderates this
1
4
but not this
121232901283902138920138092183902138902183091121232901283902138920138092183902138902183091121232901283902138920138092183902138902183091
This message doesnt have any newlines. Can you clarify what you mean?
yes i've tried all the usual fixes
right what i mean is
is there a way to specifically check for lines and not newlines
and if the message is x lines then it should be deleted or rather
more than x amount of lines
I've tried cloning, I've tried a different channel, I've tried changing the mode from normal to add. Nothing seems to work. I double checked the bot's settings in the developer portal and everything looks in order as well.
or is that simply not possible which i understand
the limitations
because the majority of servers i checked do not have this kind of feature
Do you get any errors on the dashboard when saving? Can you show me the setup on the reaction roles page?
So you want Dyno to remove messages even if the "newlines" contain text?
right
so like
if this message for example
2
3
4
5
5 lines right
my rule is if more than 4 lines then delete
i was trying to do it with dynoi
but it didn't work because i figured out newlines meant the blank spaces
same scenario in this where i type all the way to five lines jafealskdfj aslkfdj asldkfj sakld;afj askl;jf dklsadjf aklsd jfalkasj fkldsaj fkldsaj fl;kasdj fklasdj flk;dsajdf lkasdajf lkasjf lkasdfj aklsdfaj a
^ not sure why it became three lines
Thats correct. I can't think of a way to delete a message with more than 4 rows of text.
How many rows you see in a message depends on how big your screen or monitor is
oh really? i never knew that
therefore it would be nigh impossible to judge the amount of lines something is without it being kind of subjective
depending on resolution
Yup. You could, if you want to, create a feature request to add another filter that looks for number of characters in a message. That would work to remove copy pasta
Use this form if you want to request that feature: https://dyno.gg/form/e88e2317. Your feature will be posted in #feature-requests when you submit it.
ah okay thank you 👍
Yeah i'm aware it's just
Like it's just not practical to a degree
Because what about this case
1
2
3
Yeah I understand that
Hi, I'm just a newb to apps for discord let alone Dyno. In fact, we have someone else working our apps. However, he's working on apps commands created long before either of us took over this discord. Thus, we are having an issue I hope y'all can help with.
We have some msgs from Dyno that have "Member ..." as the "title" of the msg. While others have the account's username as the "title." We do not know why this is, or how to fix it. Any suggestions???
AFK command works for me in other servers,
but in one specific server Dyno says:
"You do not have permissions to run this command".
Admin permissions don’t help.
Admin also allowed /afk set for a role named "Access"
(which everyone in the server has by default).
Despite this, the command does not work only for me
anywhere in that server, while others can use it.
This seems like a server-level or user-specific restriction.
What exact Dyno or Discord setting can block /afk set
for a single user?
What role are you in that server? If your ADMIN, I doubt you can be considered AFK. Not sure, just speculation. However, it does sound like a permissions issue specific to you, or your role if your the only one in that role.
How could i change name using this command?
how do i enable chatlogs?
How to check if my appeal has been approved
Fix what exactly? That's how the embed was designed.
{!setnick $1 DA - $2}
Dashboard > Modules > Action Log
You will most likely get a DM from a Dyno, or you can check the from itself and you'll see the status at the top.
Is there ?warn in dyno?
Hi, yes there is a command to warn members in
Dyno. It is part of the ‘Moderation’ module.
For more information about the Moderation module, check out #support 🙂
So, they were made to not match? Why is the username there instead of the action name? IE Instead of "lordtestuser2527," it should say "Member Timeout,"
Seems like a mixup in the formatting to me. I found that several actions are done like this: Mute, Nickname changes, Member Role Given, Member Role Taken, Join VC, Leave VC. While those with the action name in that spot is Member Left, Member Joined, Banned, Unbanned. I know there are more, but those are the one my server sees all the time.
If this is how it is designed, what is the purpos for the username to be in that spot instead of the actions name? Also, I have seen on some of the YouTube videos where the information shown is very, very different. I would love to see this other version.
I'm not trying to be ornery, just confused.
The design was made by the developers and is likely intentional. As for the picture you posted, that is a moderation log. You can set that up in the Moderation module.
This one?
No, you head to the Moderation module and set a moderation log channel
I don't know where that is. Only other place I see Moderation is here.
Press on the Modules tab to find it
TY. I found it!
This is what your talking about, right?
We have a log channel and just about everything is checked off available. However, we don't see that one image.
Scroll down to the section that says Moderation Log Channel
Suppose I use a command in the welcome channel; the bot will assign a specific role, update the user’s nickname, and remove their access to the welcome channel. Once the role is set, the bot will then ping the user in a private channel dedicated to that specific role
Is it possible to do?
I tried this but it's only ping in welcome channel only
Yes, we have it set to a channel we just created as we are separating some of the logs out specifically Ban, Unban, Softban, Kick, Mute, and Unmute.
Yet the msgs/logs we are getting is those in the original msg.
What I would love are these... #community-support message
Do we need Case active to get this style?
Can you scroll down and show me the moderation log channel?
Hi there, this is possible with a custom command. For example,
{!role $1 +roleid, -roleid}
{!setnick $1 $2}
$1.user.mention Welcome to the private channel!```
-# Modify as needed.
Are you moderating users with Dyno?
Appreciate your help
Of course, let me know if you have any other questions
Not sure. I do the kicking, muting, etc within the Discord server settings screens. Then we get the msgs.
Those moderation logs are only available if you moderate using Dyno commands, like ?mute, ?kick, etc.
I've a lot roles and i don't want to use top role color can i active another role color instead of the top one?
Discord uses the top role color. You cannot change this as this is Discord's design
Is there a way to make it so we "click a button and select a name" to do this with Dyno? I'm computer science literate, but I don't have time to manually type out the command each time I'm needing to do an action.
I'm in clash of clans discord server and it's working there
You cannot, sorry.
They may have placeholder roles above other colored roles. We cannot assist with this, as this is a Discord issue
OK. TYSVM for your assistance.
BTW Could you give me a sample code of what the mute command would be setup like to get my desired info response?
Moderator roles by default can use ?mute.
Description: Mute a member so they cannot type.
Cooldown: 3 seconds
Usage:
?mute [user] [limit] [reason]
Example:
?mute @NoobLance 10 Shitposting
?mute User 10m spamming
?mute NoobLance 1d Too Cool
?mute NoobLance 5h He asked for it
Can we type it anywhere, or do we need to type it in a specific place, like the channel that is the log channel?
You can type it anywhere.
TYSVM 😄 You have been very helpful. 😄
Of course, happy to help 🙂
Hey a can you give moderator to someone and limit their commands
Command Settings 
This guide will show you how to limit certain commands/modules to specific roles or channels.
1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the ⚙ Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.
https://i.imgur.com/7uFFCl0.gif
Appreciate your help
how do i make the auto responder respond to a certain person, they have a specific role. Also, is used the * to make it reply to every message, then I made the only role the specific role i gave the user. It still wasnt responding?
How i can fix this without disabling afk command 😠
Add allowed roles to the autoresponder.
You have already filled the form in the past and admins did not delete the submission.
You can't. You'd have to disable it.
Can you get muted for evading swear filter
Dyno’s automod module can track words which are configured to flag the automod. Are you asking in regard to this server instead?
-# If that’s the case, you can continue asking in @woeful whale or reach out to a staff 😅
I'm asking about the server
Well I used this because other mods straight up ignored me
how to make a role unwarnable
Why is dyno still auto muting my staff if there role is on the ignored list
Hi, you should not set affected and ignored roles at the same time. You set one or the other, adding affected roles automatically ignores the other roles and viceversa.
-# What’s the response to the ?listmods command in your case?
Dyno should ignore them
I tried removing the affected roles and it still didn’t work
Automod ignores Moderators 
- Dyno Moderators are users with a role added with the ?addmod command or on the Dashboard.
- Dyno Managers include users with a role added to Manager Roles on the Dashboard, all users that have the Administrator permission in Discord, and the owner of the server who always has all permissions.
Addmod command?
Description: Add a moderator role.
Cooldown: 5 seconds
Usage:
?addmod [role]
Example:
?addmod Police
Try assigning moderator roles using the ?addmod command, ideally, you don’t need to select affected roles for it to affect everyone too.
-# Arguments in square brackets [] mean they are required and the ones in curved brackets () are optional.
Im in dyno rn
Alright
I’m in auto mod
what now
Hey I’m knew here
Great, try adding your staff roles to ignored roles list by clicking the Manage Default Settings button here.
-# Skip if you don’t want to here.
Then, for the specific automod rule which you were talking about, go to that. Keep all permissions empty if your default settings have your staff roles ignored.
If you don’t have your staff roles ignored in the defaults above, you can set your staff roles to be ignored under the Permissions tab for this specific rule 😅
Hey, do you need help with
Dyno or want to check out
Dyno Premium?
-# This is a support channel [pinned messages contain support guidelines 🙂]
Alright, click save here.
Now, keep your permissions drop down blank for the specific automod rule (update if you haven’t already)
-# Test it out after doing this!
Yeah it works now
Wohoo. Have a nice day 👋😃!
I guess it couldn’t overwrite the default settings

No, the issue occurred as you had a circular referencing. Your staff had the Members role which was set as an Affected Role. What we did is configured the settings to be more ideal 😄
Ah fair
I just have it as this now
All good now!
How long will it take for my appeal to be seen
If you're asking for an appeal in this server, be patient as the staff team reviews it. If you have appealed for another server that uses Dyno, we cannot help you. We just provide the service/bot for other to use
lowk how do I report a dyno glitch i found
Hi, what glitch have you found?
not a glitch***
u make a giveaway right
Oh ok thx
someone with manage messages can enter the giveaway and delete it
the win message will still appear
instead it should say "Giveaway Cancelled, Message has been deleted." something like that
Ah I see. I'm not sure if that's a glitch or intentional. I'll let someone from the Support Team answer that.
If the message is deleted you can end it with ?giveaway end [message ID/message link]
The message ID can be found in the logs channel for deleted messages
Is there a command to see the members who have a specific role?
@glass meadow 
Description: List members in a role(s) (max 90)
Cooldown: 6 seconds
Usage:
?members [role]
Example:
?members Staff
?members Staff, Updates
?members Staff, not Mod
Thanks
Can bot respond in 2 different channels?
you can set up additional responses for custom commands but it requires premium
how to reroll a gw?
nvm
i got it
nvm i dont
message link and id both dont work
Are you sure youre using the correct message id?
pretty sure i am lemme try again
Freshly copied id
it just doesnt work
You are copying the message ID for the winner message, not the giveaway
The giveaway message looks like this, copy that ID and try again
how do I track down who deleted a Dyno warning
You can see who used the command on the dashboard, under the "Logs" tab
this includes deleting the warning right
Yes, the command youre looking for is "?delwarn"
just to be sure it includes this one too?
(apologies for the late response)
thanks
yo guys
how do I remove dyno from my server
I added the update channel in the wrong channel
I am stupid
how do I remove that
server settings -> integrations -> followed channels
You can also change the updates channel in the dashboard
How can i delete reaction rules, bc i already got 3 and i want to delete 1 to make another reaction rule
Bc Limit is 3 reaction rules
Go to the reaction roles tab on the dashboard and delete it
so im on reaction rules, but i cant find dash board there
dyno.gg is the dashboard. Select the reaction role you want to delete and press delete. Scroll down if you dont see the delete button
I'm serious, when I clicked on it it said something went wrong, but now after you said click on it, then suddenly it worked.
Thanks
Np
You can do that with dyno using a custom command
Go to the custom commands tab on the dashboard and add a command with the response below It will mention the user executing the command and the user you slap. It is possible to customize it more, try it out and let me know if you have any questions
{user} slapped $1.user.mention
ok thx
Np
hi, how can i tag a specific user in the welcome module
I already tried {@usertag} and {@userID} but none seem to work properly
You can use <@userID>
thx that worked
Of course 😄
Is there a command that shows when and why people were banned?
If not, you can create such a command, because that is very useful.
If you banned them using like Dyno, you can use like ?modlogs user and you will see it.
Omg, thank you soo much.
Np
Yw
Can someone help me Ive been banned?
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
See above
sigh
ive looked at videos beforehand but im not understanding! i know dyno has automessage and ive tested it a bit but i need a way to use it to were it automessages everyday? has it been updated (the videos i have seen are from like years ago) i was wondering if someone could let me know!
Hello,sir.
How can I set a channel to only allow links from X, and block or automatically delete other links?
How do I set up Dyno to do what I described above?
Hello, does anyone here speak German?
pretty sure someone will help you in https://discord.com/channels/203039963636301824/395821762669051904
see below:
you would need to click on the repeating button, then set an interval time of 24 hours
Thank you
Ah got it thank you so it will automatically repeat no matter what and i dont gotta recreate another message

maybe cs
ive overused this too much ? HELO
let me try again rq
?remindme wont work for me
❌ I couldn't figure out when you want to be reminded. Please try again.
Payment failed!
Failed to process payment
Code 2020 - Violation
You have not been charged.
Why am I getting this error 
While buying premium my visa card has international payments enabled and all

DM @woeful whale for payment issues please
Indeed, unless it fails to send
Hello can someone please help me with a quick question. I got banned on build a zoo Roblox server on discord and it’s been 30 days and I can’t seem to access it again through the link it just says “expired link” does anyone know how I can fix this or know what I can do
You'll have to find someone who can send you the invite link. There's nothing we can do to help you though
How much time will it take to get a response for these issue? In dave

Hello!
We can't ban a user from a server through Dyno, it keeps asking to move its role higher, even though we already did that, is there any way to solve this? thanks in advance!
This is happening in a server im in with the selfmute function
Try moving Dyno's role to the bottom, save, and back to its position.
weird bug, but it works! thanks a lot, Dark.
Could be a tag, a custom command, auto responder, auto message
Check those modules. Though it's probs a tag
thanks
Np
should i delete them
Yeah, then restrict the module in the dashboard.
how i restrict the module and which one
Go to the tags module on the dash and then set it to restricted essentially
tysm
hello, does anyone know how to find the appeals forms for a server? didn't get it via the dm's from the bot
If you didn't get it, then the server did not have it setup
No cufanab
Or smth, you were banned with "no appeal" marked
the thing is that the appeal is there, I had dm's disabled except friends 😓
i mean it's set up
If you had dms disabled, then you are on your own tbh. We only send the dm once
hey guys, I am trying to make automessage tag a role, but it just sends it as plain text (I've checked its the correct name) and theres no space in the name of the role to mess it up. Anyone who has knowledge about this? 🙂
yeh, I'm guessing that. that's why Im asking if I can find those forms via dyno site when I log in there
Iirc we dont allow role pinging in that module. If we do, you could try like <@&roleid>
There is not.
thank you, i will try this
Thank you for the information.
hope something similar will be set up in future to avoid such missunderstandings 😅
You can request things via #feature-requests
the module is enabled for the server, i cant do the /warnings command
wsg can someone help me cause when i try save a gif or something it says save failed please check your system network and privacy settings for the photos app but i checked them and theres nothing wrong
This is Dyno support, so we can't help with that unfortunately
Try using the command instead. ?module Moderation
Hey, I had setted the dyno auto mod logs long time ago in the #rules channel because at that time our server was in testing, but now have grown a lot and we have logs channel for everything, but still the logs for auto mod are getting uploaded in rules channel while I have settled it to the logs channel
is Dyno not working just in my server?
Show a screenshot of the log?
Question, if i put the interval for 2 it will repeat every two hours (if my brain is understanding it that way)
I have an issue where gifs are not working in welcome message despite showing up fine on the preview
How would I go about fixing that?
Could you show me the welcome message settings please?
Could you post the URL here?
of the gif links?
Yup
sure
https://i.postimg.cc/8CGBTgmL/anime-read.gif
https://i.postimg.cc/cLRw95G4/frieren-frieren-magic.gif
Could you try these URLs?
Of course, happy to help
What did you do to fix it?