#verifying account email issue

7 messages · Page 1 of 1 (latest)

kind lion
#

i haven't been able to play the game for over a year because of this, and i found out why. ive been putting the email i always use, but i went to the website, and i checked my account. turns out my email is [email protected]. how am i supposed to change my email? it doesn't provide any way to do so

image.png
hardy hatch
#

Sounds like you need to call customer service

#

You may contact a Customer Service representative by using the following toll free number:

USA: 1-(855)-345-2186 (Support available Monday - Saturday from 09.00 CST - 18.00 CST)

UK: +44 (0)208 1969 890 (Support available Monday - Saturday from 15.00 UTC - 00.00 UTC)

France: +33 (0) 4 81 68 10 51 (Support available Monday - Saturday from 10.00 UTC - 19.00 UTC)

Germany: + 49 (0)221 8282 9212 (Support available Monday - Saturday from 10.00 UTC - 19.00 UTC)

For calls from countries not listed above, please call the following number: +442081969890 (Please replace the + in front with the international call prefix in your country!) Please note that you may be charged by your provider for making an international phone call, and charges may be based on the country from which you place the call.
Customer support will be provided in English, French and German, only.

split owl
#

Current numbers and hours are

USA: 1 (855) 345 2186.
Available from Monday to Saturday, 09:00-18:00 CDT/CST.
UK: +44 (0) 208 1969 890.
Available from Monday to Saturday, 15:00-00:00 BST/GMT.
France: +33 (0) 4 81 68 10 51.
Available from Monday to Friday, 09:00-17:00 CEST/CET.
Germany: + 49 (0) 221 8282 9212.
Available from Monday to Friday, 09:00-17:00 CEST/CET.

hardy hatch
split owl