Security key might just lost me my account | SWTOR | Page 1

potent lily Feb 24, 2023, 2:27 PM

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I am a long time (trying) returning player but I think I just can't access my account anymore.

Now I know my login credentials, however I had a security key set up. Obviusly at some point the application just got deleted, and now it asks for a one time password that is sent to the email access.

So here is the problem. I have multiple email addresses that I use but none of them received that email. I have 2 email address that got deleted because I didn't use them or my last quess is that I have made a separate email address back in the day with a similar name to my account name, but I have bo clue about that if that is the case.

So basicly here I am with an account I spent quite a lot of money and time on, that I could potentially log into, but security key and 2fa just ducked me.

Is there anything I could do, or if I don't magically find my email address it's basicly gone for good?

open hatch Feb 24, 2023, 2:34 PM

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I'd suggest ringing CS and they might be able to help you recover the account.

empty lintel Feb 24, 2023, 2:43 PM

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Contacting support would likely be your best option here via the EA support site, email, or calling them.

willow gorgeBOT Feb 24, 2023, 2:43 PM

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Six

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Created by: Unavailable

potent lily Feb 24, 2023, 3:01 PM

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I wrote a nice email, hope they can delete my security key or change the email connected to my account

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Also since I had subscribed before and the cc I used had my name on it, it should be fine right?

tepid kite Feb 24, 2023, 6:59 PM

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u may have to unlink & re-link key after acct restore

potent lily Feb 24, 2023, 9:33 PM

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Least important thing, I just want to have my account

slow tulip Feb 26, 2023, 10:52 AM

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potent lily I wrote a nice email, hope they can delete my security key or change the email c...

to get them to remove the key you need to phone

potent lily Feb 26, 2023, 4:48 PM

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Ok

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Tomorrow Ill make a call then during available times

potent lily Feb 27, 2023, 3:37 PM

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Apparently my security question is "who is the best man" or something like that lol

empty lintel Feb 27, 2023, 3:38 PM

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Hyperning to their younger self. "Wtf is this?"

potent lily Feb 27, 2023, 3:38 PM

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How I am supposed to know that XD

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I made that account like 7 years ago lol

#Security key might just lost me my account